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WeR@Home™
Smart Extender
User Guide
ESUGSL038
Version 1.2
February 2019
Table of Contents
Table of Contents
2 WeR@Home™ Smart Extender
Introduction
1.
Introduction
The WeR@Home ™ Smart Extender extends the range of your WeR@Home ™ hub, to help you maximize the coverage of your home by WeR@Home ™ . The extender allows you to connect devices to
WeR@Home ™ which could not otherwise connect to the hub. The extender manages the peripheral devices connected to it, acts as a gateway to the Essence Cloud, and communicates with the Essence servers which provide data to the app.
For example, here is a WeR@Home ™ setup.
Assume that the hub has difficulty communicating with the indicated device, or that the connection between that device and the hub intermittently fails.
WeR@Home™ Smart Extender 3
Introduction
Installing an extender, and connecting the device to the extender instead of the hub, as shown in the next image, allows the device to function fully as a part of WeR@Home ™ .
The device uses the extender to connect to WeR@Home ™ in the cloud. WeR@Home ™ treats the device as a part of the system, and sends commands to it and receives reports from it as if it were connected to the hub.
NOTE: Some features described in this guide may be disabled depending on your service level. For information about different service levels, or to change your service level, contact your service provider.
WeR@Home™ Smart Extender 4
Installing the Extender
2.
Installing the Extender
The extender supports the following communication options:
GSM only
Ethernet only
Ethernet with GSM as backup
Installing the extender involves:
Ensuring you have:
Backup battery
SIM-card and/or Ethernet cable
Choosing a suitable location
Setting up the extender
2.1.
Finding a Suitable Location
To choose a location for the extender, consider the following:
Place on a flat surface
Choose a location with adequate cellular reception and/or near a network connection
It is recommended to position the extender at least 1 m (3.3 ft.) away from the planned location of the peripheral devices to be connected to the extender.
2.2.
Setting Up the Extender
NOTE: WeR@Home™ must be disarmed when you set up an extender.
To set up the extender:
1.
Open the WeR@Home ™ app.
2.
Tap . The main menu appears.
3.
Tap DEVICES . The Devices screen appears.
4.
Tap Add device . The Add New Devices screen appears.
5.
Select Extender . The installation tutorial appears.
WeR@Home™ Smart Extender 5
Installing the Extender
6.
Follow the instructions in the tutorial: a.
Remove the back cover from the extender. b.
If you are using GSM, ensure that the SIM-card is securely installed. c.
If you are using Ethernet, plug a network cable into the extender and the other end into a network connection. d.
Insert the backup battery into the battery compartment, above the SIM-card, such that the battery label faces upward and the battery contacts face the extender's base.
6
Caution: Risk of explosion if battery is replaced by an incorrect type. dispose of used batteries according to the instructions.
e.
Replace the back cover. f.
Plug the power adapter cable into the mini-USB connector on the back of the extender and the power adapter cube into a power outlet. The LED on the front panel lights red .
g.
Wait for the LED on the front panel to light up green. h.
Take a note of the serial number on the bottom of the extender.
7.
In the app, tap Register now .
8.
Follow the on-screen instructions.
WeR@Home™ Smart Extender
Installing the Extender
9.
Put the extender in its location. You can now add peripheral devices to the extender.
NOTE: You can add up to two extenders to each hub.
WeR@Home™ Smart Extender 7
Adding New Peripheral Devices to the Extender
3.
Adding New Peripheral Devices to the Extender
You can add up to 63 devices to an extender.
Adding a new peripheral device to the extender involves:
Adding each device to WeR@Home™ by pairing the device with the extender
Installing the device in the chosen location
To add a device:
1.
Tap . The main menu appears.
2.
Tap DEVICES . The Devices screen appears.
3.
Tap Add device . The Add New Devices screen appears displaying a list of the available device types.
4.
Select a device type. The Connect to screen appears displaying the hub and extenders.
NOTE: If you select a device which must be connected to the hub, the Connect to screen is not displayed, and instead the Pairing screen appears.
5.
Tap the extender you want to add the device to. The Pairing screen appears and WeR@Home ™ scans for the device.
6.
Place the device close to the extender.
7.
If the device has a tamper switch, activate the tamper.
8.
Insert the batteries.
9.
When prompted by the app, enter the device’s system name and/or location and other device attributes.
10.
Tap OK .
11.
If you want to configure the device, tap Configure . Refer to ESUGSL018 WeR@Home ™ User Guide.
12.
Install the device in the chosen location. Refer to ESUGSL019 WeR@Home ™ Installation Guide.
WeR@Home™ Smart Extender 8
Moving Devices from Hub to Extender or Extender to Hub
4.
Moving Devices from Hub to Extender or Extender to Hub
You can move devices which are connected to the hub to an extender, or the other way around.
NOTE: Moving a Z-Wave dongle requires you to restore the dongle's factory settings. Refer to ESUGSL015 WeR@Home Z-Wave User Guide.
To move a device:
1.
Tap . The main menu appears.
2.
Tap DEVICES . The Devices screen appears.
3.
Tap the device you want to move. The device details appear.
4.
Tap Connected to . The Connected to screen appears showing:
The hub
Available extenders
Where the device is currently connected
5.
Tap where you want to move the device to, and when prompted, remove the batteries from the device, then reinsert the batteries. When the device is successfully moved, a confirmation message appears.
6.
Tap OK .
NOTE: If moving a device is cancelled or fails, you must manually add the device.
Refer to ESUGSL018 WeR@Home™ User Guide.
WeR@Home™ Smart Extender 9
Using an Extender
5.
Using an Extender
The information in this chapter is not required to operate the extender. It is provided to help understand how the extender works as part of WeR@Home™
Once installed, an extender and its connected devices work automatically as part of your
WeR@Home™.
An extender inherits its hub’s settings, configurations, and associated users.
For example, an extender uses the same time zone and arming delay setting as its hub.
Each change in a hub’s configuration is automatically applied to all the hub's extenders.
All devices connected to an extender display in the app in the same way and place as devices connected to the hub.
All events reported by devices connected to an extender display in the app in the same way and place as devices connected to the hub.
A key fob works only with the extender or hub it is paired with.
A detection by a device connected to an extender has the same effect as a detection by a device connected to the hub.
Each command:
To the hub, is duplicated on the extender.
To the extender, is duplicated on the hub.
Each notification from the hub or the extender goes to your WeR@Home™.
You cannot use an extender as a hub. Neither can you use a hub as an extender.
WeR@Home™ Smart Extender 10
Using an Extender
The following table details what happens when the hub and extender are online and offline.
Table 1: Hub and Extender Operations
Hub
Online
Online
Status
Extender
Online
Offline
Offline
Offline
Online
Offline
Operation
System fully operational
Devices connected to the hub are operational.
Devices connected to the extender are operational, but unable to send detection reports or receive commands. A message displays in the app confirming loss of connection with these devices.
When the extender is online again, accumulated detection reports are sent, and commands received and implemented.
For example, in such a case if the user sent an instruction to arm the system, only the devices connected to the hub would arm. When the extender is online again, it is automatically armed by the server.
Devices connected to the extender are operational.
Devices connected to the hub are operational, but unable to send detection reports or receive commands.
When the hub is online again, accumulated detection reports are sent, and commands received and implemented.
For example, in such a case if the user sent an instruction to arm the system, only the devices connected to the extender would arm.
System not operational.
When online again, accumulated detection reports are sent, and commands received and implemented.
WeR@Home™ Smart Extender 11
Using an Extender
NOTE: The status of the extender is displayed on the app dashboard in the following cases only:
Extender is offline
Hub is offline and extender is not offline
Hub and extender status do not match
Failure of power supply to the extender causing it to use the backup battery
No backup battery in the extender
Hub and extender software do not match. For example, this can happen if you upgrade the hub but not the extender
12 WeR@Home™ Smart Extender
Removing an Extender
6.
Removing an Extender
The option to remove an extender from WeR@Home ™ depends on your service level.
To remove an extender:
1.
Ensure WeR@Home ™ is disarmed, and the extender is online and disarmed.
2.
Open the WeR@Home ™ app.
3.
Tap . The main menu appears.
4.
Tap DEVICES . The Devices screen appears.
5.
Tap .
6.
Tap next to the extender you want to remove.
7.
Tap Delete .
8.
Tap OK .
NOTE: Removing an extender removes all devices connected to it, and affects all rules relating to these devices. Related history, events, and videos are not deleted.
WeR@Home™ Smart Extender 13
Technical Specifications
Appendix A Technical Specifications
Category
Essence
Physical
Power Supply
Communications
Environment
Compliance
Table 2: Smart Extender Specifications
Details
Part number ES800EX
Weight
Dimensions (H x W x D)
Main
Backup battery
125 g (0.27 lb.) + 35 g (0.08 lb.) backup battery
141 x 75 x 41 mm (5.6 x 3 x 1.6 in.)
100-240 V AC to 5 V DC power adapter/charger
3.7 V/1.4 Ah Li-polymer rechargeable
Maximum three hours battery life
600 m (1,968 ft.) open air Maximum RF range
Radio protocol
Modulation and frequency
Maximum transmission
ECOP bi-directional
DSSS, 2.4 GHz
25 mW (14 dBm)
Data security
Cloud (Internet)
Storage ambient temperature range
128 bit AES encryption
Model ES800EX-GN-K01
LAN/Ethernet port
3G/4G(HSPA+)
Model ES800EX-GN-K02 : LAN/Ethernet port
Model ES800EX-GN-K03 : 3G/4G(HSPA+)
-20 o C to 60 o C (-4 o F to 140 o
Operating ambient temperature range -5 o C to 50 o C (23 o F to 122 o F)
F)
Operating humidity
FCC
Up to 95% non-condensing
YXG-ES8000GP
IC 11061A-ES8000GP
WeR@Home™ Smart Extender 14
Technical Specifications
Category Details
CE
EMC
ETSI EN 301 489-1 V1.9.2
ETSI EN 301 489-3 V1.6.1
EN 61000-6-3: 2007/A1: 2011
Radio
ETSI EN 300 440 V2.1.1:2017
Safety
EN 60950-1: 2006/A11: 2009/A1: 2010/A12:
2011/A2: 2013
WeR@Home™ Smart Extender 15
Legal Notice
Legal Notice
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This document contains highly confidential information, which is proprietary to Essence Security International (E.S.I.) Ltd. and/or its affiliates (hereafter,
"Essence"). No part of this document's contents may be used, copied, disclosed or conveyed to any third party in any manner whatsoever without prior written permission from Essence.
The information included in this document is intended for your knowledge and for negotiation purposes only. Essence makes no implicit representations or warranties with respect to such information.
The information included in this document is subject to change without notice. Any decision to rely on the information contained herein shall be at your sole responsibility, and Essence will not accept any liability for your decision to use any information or for any damages resulting therefrom.
Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.
By using the information contained herein, you agree that the laws of the State of Israel, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and Essence regarding the information contained herein, and any such dispute shall be settled exclusively in the competent courts of Tel Aviv-Jaffa, Israel.
All registered or unregistered trademarks, product names, logos and other service marks mentioned within this document are the property of Essence, or their respective owners. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written authorization of Essence.
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Please check your End User License Agreement (EULA) for terms and conditions.
© 2019 All rights reserved to Essence Security International (E.S.I.) Ltd.
For more information, please contact: Essence Security International (E.S.I.) Ltd.
12 Abba Eban Avenue,
Ackerstein Towers Bldg. D
Herzliya Pituach, 4612001 Israel www.essence-grp.com
Tel: +972-73-2447777
Fax: +972-9-7729962
WeR@Home™ Smart Extender 16
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