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Table of Contents
2 My Carrier
3 Service
4
6
Phone Functions
Set Up Your Phone
10
11
Customize Your Phone
Calling Features
14 Voicemail
15 Contacts
16 Messages
18 Connections
22 Apps & More
23 Internet
25 Camera
26 Security
27 Legal
2
My Carrier
This guide provides you with the information you need to get started. For more information and additional support, please visit t-mobile.com/support/ where you can:
• Register at my.t-mobile.com/ to check your minutes, pay your bill, upgrade your phone, and change your rate plan.
• Review your device’s User Manual and troubleshooting FAQs.
• View the latest troubleshooting solutions in the
Support Forums or ask a question of your own.
Access account information:
1. From the Home screen, tap Apps g T-Mobile folder g T-Mobile .
2. Choose from an available category.
Note: Devices and software are constantly evolving—the screen images and icons you see here are for reference only.
Service
If you are a new T-Mobile ® customer and your service is not yet activated, call Customer Care at 1-800-937-8997 and a T-Mobile Activations representative will assist you.
You will need the following information when activating service:
• Your Service Agreement and the agent code on your Agreement
• Your name, home address, home phone number, and billing address
Note: For business and government accounts, please provide the name of the organization, the address, and the tax ID.
• Your Social Security number, current driver’s license number, and date of birth for credit check purposes
• Your choice of T-Mobile rate plan and services (see t-mobile.com
for the latest plan information)
• SIM serial number and IMEI number (located on the box barcode label)
Note: Service or use is your agreement to
T-Mobile’s Terms and Conditions. T-Mobile requires Arbitration of Disputes unless, for new customers, you opt-out within 30-days, or for existing customers, you previously opted-out . Failure to activate service within
30-days from purchase will also be considered acceptance. For details, see T-Mobile’s Terms and
Conditions at T-Mobile.com/terms-conditions.
3
Phone Functions
Front Image
Front
Camera
Volume
Key
Power/
Lock Key
4
Recent
Apps
Home
Back
Ear Jack
Back Image
Power/
Lock Key
Speaker
Rear
Camera
Flash
USB/Charger Port
5
6
Set Up Your Phone
Remove the Back Cover
• Locate the cover release latch and remove the cover.
Install the SIM Card
• Slide the SIM card into the SIM card slot until it is secured.
Optional: Install a microSD or microSDHC card
Your device supports a removable microSD or microSDHC card (sold separately).
• Slide the memory card into the card slot until it is secured.
Insert the Battery
• Insert the battery, making sure to align the gold contacts and press down to secure the battery.
7
Replace the Back Cover
• Position the back cover over the battery compartment and press down.
Charge the Device
• Before turning on your device, charge it fully.
Be sure to use the charger that came with the device.
Warning: Use only charging devices and batteries that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.
8
Turn Your Phone On and Off
1. To turn ON, press and hold the
Power/Lock key.
2. To turn OFF, press and hold the
Power/Lock key and follow the prompts.
Initial Device Configuration
1. Select a language and tap START or tap
ACCESSIBILITY if you are visually impaired or hard of hearing.
2. Follow the prompts to complete setup.
Lock and Unlock the Screen
1. To Lock, press the Power/Lock key.
2. To Unlock, press the Power/Lock key then swipe your finger across the screen.
Volume and Ringtones
1. From the Home screen, tap Apps g
Settings g Sounds and vibration .
2. Tap Volume to increase or decrease ringtone volume.
3. Tap Ringtone to select a ringtone.
9
Customize Your Phone
Wallpaper and Widgets
◆ Touch and hold a blank space on a home screen to access the following options:
10
• Wallpapers and themes : Change the look of the Home and Lock screens with a variety of wallpapers, icons, and themes.
• Widgets : Widgets act as shortcuts for applications and some device features.
• Screen grid : Change the number of icons that can be placed on a Home screen.
Calling Features
Make a Call
◆ From the Home screen, tap Phone .
Options
Voicemail
Call
Hide keypad
Video
Calling
Answer a Call
◆ At the incoming call screen, touch and slide
Answer .
End a Call
◆ From within an active call, tap End call .
11
Reject a Call
◆ At the incoming call screen, touch and slide
Reject to route the call to your voicemail system.
Wi-Fi Calling
Wi-Fi ™ Calling allows you to make and receive phone calls and messages over a Wi-Fi connection.
Important! You must have a 911 emergency address registered with your account. Log into your account at t-mobile.com
. Go to your profile and follow the menu options to register your address.
Corporate accounts may require administrator assistance for 911 address registration.
Enable Wi-Fi Calling
1. From the Home screen, tap Apps g
Settings g Connections g
More connection settings g Wi-Fi Calling .
2. Tap the Wi-Fi Calling slider to toggle off the feature.
Tap it again to activate and register your device with the network.
3. Confirm that Wi-Fi is connected and
Wi-Fi Calling Ready displays in the
Status Bar.
12
Disable Wi-Fi Calling
1. From the Home screen, tap Apps g
Settings g Connections g
More connection settings g Wi-Fi Calling .
2. Tap the Wi-Fi Calling slider to toggle off the feature.
Change connection preferences
1. From the Home screen, tap Apps g
Settings g Connections g
More connection settings g Wi-Fi Calling .
2. Tap your connection preference.
13
Voicemail
Set Up Voicemail
1. From the Home screen, tap Phone .
2. Touch and hold .
3. Follow the prompts to set up your mail box.
Access Voicemail
1. From the Home screen, tap Phone .
2. Touch and hold .
Visual Voicemail
Visual Voicemail allows you to view, listen and save all voicemails in any order directly from the phone, without calling Voicemail.
Initial Configuration and Setup
1. From the Home screen, tap Apps g
T-Mobile folder g Visual Voicemail .
2. Read the information and follow the setup instructions.
3. Tap an on-screen voicemail message to play it back.
Delete Visual Voicemail Messages
1. From the Visual Voicemail application screen, tap the voicemail message you want to delete.
2. Tap Delete g OK .
14
Contacts
Create a New Contact
1. From the Home screen, tap Apps g
Contacts .
2. Tap to add a new contact.
3. Enter the contact information.
4. Tap SAVE .
Edit a Contact
1. From the Home screen, tap Apps g
Contacts .
2. Tap a contact to view its information, then tap EDIT .
3. Tap SAVE to store the new entry.
Delete a Contact
1. From the Home screen, tap Apps g
Contacts .
2. Touch and hold a contact name from the list and tap DELETE .
15
Messages
Create and Send a Message
Create and send a message using the Messages app.
1. From the Home screen, tap Messages , and then tap .
2. Tap to compose message.
3. Enter the recipient’s phone number or email address.
4. Tap the Enter message field and use the keypad to enter a message.
• Tap Attach and select a file type.
• Tap Emoticons to choose an emoticon.
5. Review the message and tap .
Gmail
Before you can access Google ™ applications, you must first sign into or set up a new Google account.
◆ From the Home screen, tap Google folder g
Gmail .
• Tap Add an email address to create a new account or to log into an existing Gmail account.
• Tap TAKE ME TO GMAIL if you have an account setup on your device.
16
Set Up Your Email Account
Check email on the go with popular Internet-based email accounts.
1. From the Home screen, tap Email .
2. Enter your email address and password into the appropriate fields and tap SIGN IN .
3. Follow the prompts to complete setup.
4. Tap Done to store the new account.
17
Connections
Connect to Bluetooth
1. From the Home screen, tap Apps g
Settings g Connections g Bluetooth .
2. Tap On/Off to turn on Bluetooth ™ .
3. Tap a device from the list to initiate pairing.
4. Enter the passkey/PIN code, if required, and tap OK .
5. Once successfully paired to an external device,
displays in the status bar.
Connect to Wi-Fi
1. From the Home screen, tap Apps g
Settings g Connections g Wi-Fi .
2. Touch and slide the Wi-Fi ™ slider to the right to turn it on.
3. Tap a network in which to connect and enter the password if prompted. When connected displays in the status bar.
Mobile HotSpot
Turn your device in to a Mobile HotSpot. The feature works best when used in conjunction with 4G/LTE data services.
Note: You must have qualifying service on your account in order to use the Mobile HotSpot.
18
Activate Mobile HotSpot service
1. From the Home screen, tap Apps g
Settings g Connections g
Mobile HotSpot and Tethering g
Mobile HotSpot .
2. Tap the Mobile HotSpot slider to turn it on.
3. Edit the Network name field and then create a new
Network SSID name.
4. Enable the Broadcast network name (SSID) field if you would like to broadcast your SSID name to nearby devices.
5. Verify the Security field is set to WPA2 PSK
6. Enter a new password.
7. Tap SAVE to store the new settings.
8. When connected displays in the Status bar.
19
Change the Mobile HotSpot password
1. From the Mobile HotSpot screen, tap
Mobile HotSpot g MORE g Configure Mobile
HotSpot .
2. With security enabled, delete the previous password and enter a new one into the Password field.
3. Tap SAVE to store the new settings.
Note: During the initial setup process, the connection is not secure. It is recommended that you maintain a secure connection by using a password for communication. Using your 4G service and device Mobile HotSpot drains your device battery. To keep using the device as a
HotSpot have it connected to a power supply.
20
USB Tethering
Share your device’s mobile data connection via a direct
USB connection between your device and a single computer.
• If additional software or USB drivers are required, visit: samsung.com/us/support/downloads.
• You must have qualifying service on your account in order to use this feature.
Connect using USB Tethering
1. From the Home screen, tap Apps g
Settings g g Connections g
Mobile HotSpot and Tethering .
2. Plug in the USB cable between your computer and your device. Tap the USB tethering option.
A Tethering or HotSpot active notification briefly displays on the screen. When connected displays in the Status bar.
Disconnect USB tethering
1. From the Home screen, tap Apps g
Settings g Mobile HotSpot and Tethering .
2. Tap USB tethering to deactivate the feature.
3. Remove the USB cable from the device.
21
Apps & More
Install Apps
Find new apps to download and install on your device.
• Play Store : Download new apps from the
Google Play store.
Visit play.google.com/store/apps to learn more.
• Galaxy Apps : view and download Samsung apps that are optimized for use with Galaxy devices. Visit samsung.com/levant/apps/mobile/galaxyapps .
Samsung Smart Switch
Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch ™ . Get started today at samsungsmartswitch.com
.
T-Mobile Name ID
T-Mobile Name ID identifies callers, displaying Name,
City and State even if the caller is not in your contacts list. It is an optional add-on feature that can be purchased directly from your phone for an additional monthly charge. A one time 30 day trial is included with the phone.
1. From the Home screen, tap Apps g
T-Mobile folder g T-Mobile Name ID .
2. Choose an on-screen option.
22
Internet
Take the Internet on the go, get the latest news, weather and follow your stocks.
◆ From the Home screen, tap Internet .
URL
Tap for additional options.
Tap to open a new window.
23
Enter a URL
You can access a website quickly by entering the URL.
◆ From the homepage tap the URL field at the top of the screen, enter the URL and tap Go on your keyboard.
Add a new tab
1. From your browser window, tap Tabs g
NEW TAB . A new browser window displays.
2. Tap Tabs to see the open windows, and tap a window to view it.
24
Camera
Take pictures and record videos with the Camera app.
Take a Photo
◆ From the Home screen, tap Camera .
• Tap to take a photo.
• Tap or swipe up to take selfies.
• Swipe up or down to switch between the front and the rear camera.
• Swipe right to select a shooting mode.
• Swipe left to select a shooting effect.
Take a Video
◆ From the Home screen, tap Camera .
• Tap to start recording.
• Tap to capture a picture while recording.
• Tap to pause recording.
• Tap to finish recording a video.
25
Security
Lock Screen
Use your device’s screen lock features to secure your device.
◆ From the Home screen, tap Apps g
Settings g Lock screen and security g
Screen lock type .
26
Legal
APPROVED FIRMWARE VERSIONS
This device will only operate with firmware versions that have been approved for use by T-Mobile and the device manufacturer. If unauthorized firmware is placed on the device it will not function.
INFORMATION ABOUT SAFEGUARDING
HANDSETS
T-Mobile encourages customers to take appropriate measures to secure their handsets and invites them to take advantage of the features available on this handset to help secure it from theft and/or other unauthorized access and use. This handset has a locking function
(e.g., user-defined codes or patterns) that can serve as a first line of defense against unauthorized use or access to stored information. Preloaded security applications that allow customers to track or locate misplaced devices can be found on several T-Mobile devices. Lost or stolen devices should be immediately reported to T-Mobile so that proper measures can be taken to protect accounts.
For additional information, visit: www.t-mobile.com/devicesecurity and http://www.tmobile.com/Company/PrivacyResources.aspx
.
27
EMERGENCY DIALING
Although all phones are equipped with 9-1-1 emergency calling, this phone may or may not permit its location to be approximated during a 9-1-1 call.*
* Availability of this feature depends on upgrades to the
(a) wireless network and (b)
9-1-1 calling system that are required to be installed by the local 9-1-1 response agency or public safety answering point (PSAP); these upgrades may not be available everywhere within our wireless coverage area or your roaming area. This approximation of the phone’s location and the transmittal of location information are subject to emergency situations, transmission limits, network problems/limitations, interconnecting carrier problems, your phone, buildings/tunnels, signal strength and atmospheric/topographical conditions, and may be curtailed, interrupted, dropped or refused. The phone’s approximate location is transmitted to the local 9-1-1 response agency or PSAP while the call is in progress; this approximation is intended solely to aid the PSAP in dispatching emergency assistance or to limit the search area for emergency services personnel. You should not rely solely on a phone for essential communications
(such as a medical or other emergency). Please see
T-Mobile’s Terms and Conditions and Privacy Policy for additional service restrictions and details.
28
ADDITIONAL INFORMATION
Use of some content or features may incur separate, additional charges and/or require qualifying service, or access to a Wi-Fi connection.
Smartphone Mobile HotSpot : Qualifying service required. Plan data allotment applies. Roaming and onnetwork data allotments differ; see your selected service for details. Use of connected devices subject to T-Mobile
Terms and Conditions.
Hearing Aid Compatibility : This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids.
It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Wi-Fi : Device will not transition between Wi-Fi and the cellular network. Devices using wireless connections may be vulnerable to unauthorized attempts to access data and software stored on the device. Plan data allotment applies to use by connected devices sharing
29
Wi-Fi. Use of connected devices subject to T-Mobile’s
Terms and Conditions.
Wi-Fi Calling : Wi-Fi connection required; may decrement plan minutes. Most devices will not transition between
Wi-Fi and the cellular network. See your selected service for details.
Devices, accessories, and screen images are simulated.
Coverage not available in some areas. See Terms and Conditions (including arbitration provision) at T-Mobile.com, for rate plan information, charges for features and services, and restrictions and details, including important limitations on availability and reliability of 9-1-1 emergency service when using
Wi-Fi calling .
T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. Visual Voicemail icon is a trademark of T-Mobile USA, Inc.
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©2017 Samsung Electronics America, Inc. Samsung and
Galaxy J3 are both trademarks of Samsung Electronics
Co., Ltd. Google Play, Gmail, Chrome, YouTube and
Google are trademarks of Google, Inc. LTE is a trademark of ETSI. T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. Other company and product names mentioned herein may be trademarks of their respective owners. Device and screen images simulated. Appearance of device may vary.
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