VTech LS6125-5 Cordless Telephone User manual

Congratulations
on purchasing your new VTech product.
Before using this telephone, please read
the Important safety instructions
on page 50 of this manual.
This manual has all the feature operations and troubleshooting necessary
to install and operate your new VTech telephone. Please review this manual
thoroughly to ensure proper installation and operation of this innovative and
feature rich VTech product. For support, shopping, and everything new at
VTech, visit our website at www.vtechphones.com.
In Canada, please visit www.vtechcanada.com.
The ENERGY STAR® program (www.energystar.gov) recognizes and encourages
the use of products that save energy and help protect our environment. We are
proud to mark this product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Table of contents
Getting started . . . . . . . . . . . . . . . . . . 1
Parts checklist . . . . . . . . . . . . . . . . . . . 1
Telephone base and charger installation . . . . . 2
Battery installation and charging . . . . . . . . . 3
Handset layout . . . . . . . . . . . . . . . . . . 4
Telephone base layout . . . . . . . . . . . . . . 5
Telephone settings . . . . . . . . . . . . . . . 6
Ringer volume - handset . . . . . . . . . . . . . 6
Ringer tone . . . . . . . . . . . . . . . . . . . . 7
Key tone . . . . . . . . . . . . . . . . . . . . . . 8
Language . . . . . . . . . . . . . . . . . . . . . 8
Clear voice mail . . . . . . . . . . . . . . . . . . 9
Telephone operation . . . . . . . . . . . . . . 10
Make a call . . . . . . . . . . . . . . . . . . . 10
Answer a call . . . . . . . . . . . . . . . . . . 10
End a call . . . . . . . . . . . . . . . . . . . . 10
Speakerphone . . . . . . . . . . . . . . . . . . 10
Volume . . . . . . . . . . . . . . . . . . . . . 10
Mute . . . . . . . . . . . . . . . . . . . . . . . 11
Ringer mute . . . . . . . . . . . . . . . . . . . 11
Call waiting . . . . . . . . . . . . . . . . . . . . 11
Chain dialing . . . . . . . . . . . . . . . . . . . 12
Find handset . . . . . . . . . . . . . . . . . . . 12
Intercom . . . . . . . . . . . . . . . . . . . . . 13
Conference call . . . . . . . . . . . . . . . . . 14
Transfer an external call . . . . . . . . . . . . . 15
Switch between external and
intercom call . . . . . . . . . . . . . . . . . 17
Answer an incoming call during an
intercom call . . . . . . . . . . . . . . . . . 18
Directory . . . . . . . . . . . . . . . . . . . . . 19
Store a directory entry . . . . . . . . . . . . . . 20
Character chart . . . . . . . . . . . . . . . . . 21
Search the directory . . . . . . . . . . . . . . . 22
Dial a directory entry . . . . . . . . . . . . . . 22
Edit a directory entry . . . . . . . . . . . . . . 23
Delete from the directory . . . . . . . . . . . . 24
About caller ID . . . . . . . . . . . . . . . . . . 25
Call log . . . . . . . . . . . . . . . . . . . . . 26
Missed calls indicator . . . . . . . . . . . . . . 27
Review the call log . . . . . . . . . . . . . . . 27
Make a call log entry ready to dial . . . . . . . 28
Dial a call log entry . . . . . . . . . . . . . . . 28
Save an entry to the directory . . . . . . . . . . 29
www.vtechphones.com
ii
Table of contents
Delete from the call log . . . . . . . . . . . . . 30
Call log display screen messages . . . . . . . . 31
Redial list . . . . . . . . . . . . . . . . . . . . 32
Dial a redial entry . . . . . . . . . . . . . . . . 32
Delete from redial . . . . . . . . . . . . . . . . 32
Answering system . . . . . . . . . . . . . . . 33
Answering system and voicemail . . . . . . . . 33
Message capacity . . . . . . . . . . . . . . . . 33
Activate the answering system . . . . . . . . . 34
Set the clock . . . . . . . . . . . . . . . . . . . 34
Answering system set up . . . . . . . . . . . . 35
Set number of rings . . . . . . . . . . . . . . . 35
Set telephone base ringer volume . . . . . . . 36
Set remote access code . . . . . . . . . . . . 37
Set message alert tone . . . . . . . . . . . . . 37
Outgoing announcement . . . . . . . . . . . . 38
Record your own announcement . . . . . . . . 38
Play your announcement . . . . . . . . . . . . 39
Delete your announcement . . . . . . . . . . . 39
New message indication . . . . . . . . . . . . 40
Message playback . . . . . . . . . . . . . . . 40
Options during playback . . . . . . . . . . . . 40
Delete all messages . . . . . . . . . . . . . . . 41
Record and play memos . . . . . . . . . . . . . 41
Record a memo . . . . . . . . . . . . . . . . . 41
Memo playback . . . . . . . . . . . . . . . . . 41
Call screening . . . . . . . . . . . . . . . . . . 42
Call intercept . . . . . . . . . . . . . . . . . . 42
Message window displays . . . . . . . . . . . . 43
Remote access . . . . . . . . . . . . . . . . . 44
Appendix . . . . . . . . . . . . . . . . . . . . 45
Handset display screen messages . . . . . . . 45
Handset and telephone base indicators . . . . 47
Battery . . . . . . . . . . . . . . . . . . . . . . 49
Important safety instructions . . . . . . . . . . 50
Troubleshooting . . . . . . . . . . . . . . . . . 51
Operating range . . . . . . . . . . . . . . . . . 60
Maintenance . . . . . . . . . . . . . . . . . . . 60
About cordless telephones . . . . . . . . . . . 61
The RBRC ® seal . . . . . . . . . . . . . . . . . 61
Warranty . . . . . . . . . . . . . . . . . . . . . 62
FCC, ACTA and IC regulations . . . . . . . . . 64
Technical specifications . . . . . . . . . . . . . 66
Index . . . . . . . . . . . . . . . . . . . . . . . 67
www.vtechphones.com
iii
Parts checklist
Your telephone contains the following items. Save your sales receipt and original
packaging in the event warranty service is necessary.
3. Telephone base
2. Handsets
(2 for LS6125-2,
3 for LS6125-3/LS6126-3,
4 for LS6125-4,
5 for LS6125-5/LS6126-5)
4. Charger and charger adapter
(1 for LS6125-2,
2 for LS6125-3/LS6126-3,
3 for LS6125-4,
4 for LS6125-5/LS6126-5)
5. Battery 7. Telephone line cord 8. Telephone base
compartment covers
power adapter
6. Batteries
(2 for LS6125-2,
3 for LS6125-3/LS6126-3,
4 for LS6125-4,
5 for LS6125-5/LS6126-5)
9. User’s manual
(2 for LS6125-2,
3 for LS6125-3/LS6126-3,
4 for LS6125-4,
5 for LS6125-5/LS6126-5)
www.vtechphones.com
Basic operation
1. Quick start guide
• To purchase
replacement
batteries or power
adapters, visit our
website at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
Getting started
Getting started
Getting started
Telephone base and charger installation
• Use only the
power adapters
supplied with this
product. To order
a replacement,
visit our website at
www.vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
• The power adapters
are intended to be
correctly oriented
in a vertical or floor
mount position.
The prongs are not
designed to hold
the plug in place if
it is plugged into a
ceiling or an underthe-table/cabinet
outlet.
• The telephone base
is designed for desk
or tabletop use only.
Install the telephone base and charger as shown below. Make sure that the
electrical outlet is not controlled by a wall switch. If you subscribe to high-speed
Internet service (Digital Subscriber Line - DSL) through your telephone lines,
you must have a DSL filter between the telephone base and the telephone
wall jack. The filter will prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider for more information
about DSL filters.
Telephone base
power adapter
(large)
Telephone
wall jack
DSL filter (not included)
required if you have
DSL high-speed
Internet service
Telephone line cord
Electrical outlet
not controlled by
a wall switch
Charger
Telephone base
www.vtechphones.com
Charger
adapter
(small)
Battery installation and charging
1
2
3
4
• If the handset
will not be used
for a long time,
disconnect and
remove the battery
to prevent possible
leakage.
• To purchase
replacement
batteries, visit our
website at www.
vtechphones.
com or call
1 (800) 595-9511.
In Canada, go to
www.vtechcanada.
com or call 1 (800)
267-7377.
Charge light
MENU
SELECT
VOL
FLASH
www.vtechphones.com
CID
CLEAR
Basic operation
Install the battery as shown below. After installing the battery, you might be able
to make and receive short calls. For best performance, charge the handset for at
least 16 hours before use. When the battery power is low, the handset will beep,
LOW BATTERY will be displayed and will flash on the handset screen. Place
the handset in the telephone base or charger to charge the battery when not in
use. See the table on page 49 for battery operating times.
1. Insert the plug of the battery as indicated. Make sure it is plugged securely
and matches the color-coded label inside the battery compartment.
2. Place the battery with the label THIS SIDE UP facing up and the wires inside
the battery compartment.
3. Align the battery compartment cover flat against the battery compartment,
then slide it upwards until it clicks into place.
4. Charge the handset by placing it in the telephone base or charger. The handset
charge light will be on when charging.
Getting started
Getting started
Getting started
Handset layout
(Directory)
• Press to display the directory when the phone is
not in use.
• While in the menu, press to scroll up.
• Press to raise the listening volume during a call.
(Speakerphone)
• Press to activate the handset speakerphone.
• Press again to resume normal handset use.
/FLASH
• Press to make or answer a call.
• During a call, press to answer a second call
when you hear a call waiting alert.
OFF/CLEAR
• During a call, press to hang up.
• While the handset is ringing, press to
silence the ringer.
• Press and hold when the phone is not in
use to erase the MISSED CALLS display.
• During programming, press to return to
previous menu without making changes.
#
• Press repeatedly to display other dialing
options when reviewing the call log.
CHARGE light
• On when the handset is charging in the
telephone base or charger.
CID (Caller ID)
• Press to review the call log when the phone is
not in use.
• While in the menu, press to scroll down.
• Press to lower the listening volume during a call.
REDIAL/PAUSE
• Press to review the redial list.
• While dialing or entering numbers into the directory,
press and hold to insert a dialing pause.
MENU/SELECT
• Press to display the menu.
• When in the menu, press to select an item,
or save an entry or setting.
www.vtechphones.com
INT (intercom)
• Press to initiate an intercom conversation
or transfer a call.
MUTE/REMOVE
• While on a call, press to mute the
microphone.
• While reviewing the call log, press to delete
an individual entry, or press and hold to
delete the entire call log.
• Press to delete digits when predialing
(entering the phone number before pressing
/FLASH).
Telephone base layout
ANS ON/OFF
• Press to turn the answering
system on or off (page 34).
SET UP
• Press to enter the set up menu
(pages 35-37).
RECORD
• Press to record a memo (page 41)
or an announcement (page 38).
FIND HANDSET
• Press to page all handsets.
/PLAY/STOP
• Press to play messages (page 40).
• Press to stop message playback.
ANNC
• Press to enter announcement
mode (pages 38-39).
CLOCK
• Press to set the clock (page 34).
IN USE light
• Flashes when there is an incoming call or
another telephone on the same line is in use.
• On when a handset is in use.
VOICEMAIL light
• Flashes when you have new voicemail. Voicemail is
offered by your telelphone service provider.
www.vtechphones.com
Basic operation
/REPEAT
• Press to repeat a message or
press twice to play previous
message (page 40).
Message window
• Displays the number of messages plus other
answering system information. (page 43).
/SKIP
• Press to skip to the next message
(page 40).
VOL/ VOL
• Press to adjust the volume during
playback (page 40).
X/DELETE
• Press to delete message currently playing (page 40).
• When the phone is not in use, press twice to delete all
previously reviewed messages (page 41).
Getting started
Getting started
Telephone settings
Ringer volume - handset
• The ringer will
be off if the
volume is set to
the lowest level,
and a ringer off
icon
will be
displayed.
You can change the handset ringer volume to a comfortable
level. The ringer can also be turned off so the handset does
not ring when there are incoming calls.
To adjust the ringer volume:
1. Press MENU/SELECT to display the menu when the
handset is not in use.
2. Press or to select >RINGER VOLUME, then press
MENU/SELECT.
3. Press or to adjust the volume. A sample of each volume
level will be played when scrolling through the choices.
4. Press MENU/SELECT to save your selection. You will hear
a confirmation tone.
The telephone base rnger volume s a separate settng. See
page 36 for detals.
www.vtechphones.com
>RINGER VOLUME
RINGER TONE
RINGER VOLUME
Telephone settings
This menu allows you to choose from different ringer tones.
To choose a ringer tone:
1. Press MENU/SELECT to display the menu when the
handset is not in use.
2. Press
or
to select >RINGER TONE, then press
MENU/SELECT.
3. Press or to select the desired ringer tone. A sample
of each ringer tone will be played when scrolling through
the choices.
4. Press MENU/SELECT to save your selection. You will hear
a confirmation tone.
www.vtechphones.com
>RINGER TONE
KEY TONE
RINGER TONE
1
• If the ringer is
turned off while
scrolling through
the options in the
RINGER TONE
menu, the sample
of the ringer will
not be heard.
Basic operation
Telephone settings
Ringer tone
Telephone settings
Key tone
The handset beeps as you press keys. You may turn the key
tone feature on or off. To change the setting:
1. Press MENU/SELECT to display the menu when the
handset is not in use.
2. Press
or
to select > KEY TONE, then press
MENU/SELECT.
3. Press or to choose ON or OFF.
4. Press MENU/SELECT to save your selection. You will hear
a confirmation tone.
>KEY TONE
LANGUAGE
KEY TONE
ON
Language
You can select ENGLISH, FRANÇAIS or ESPAÑOL to be
used for the handset display. To change the setting:
1. Press MENU/SELECT to display the menu when the
handset is not in use.
2. Press
or
to select > LANGUAGE, then press
MENU/SELECT.
3. Press or to select the desired language.
4. Press MENU/SELECT to save your selection. You will hear
a confirmation tone.
www.vtechphones.com
>LANGUAGE
CLR VOICE MAIL
LANGUAGE
ENGLISH
Telephone settings
If you subscribe to voicemail service offered by your telephone service provider,
NEW VOICE MAIL and will appear on the handset, and the VOICEMAIL light
on the telephone base will flash when you have new voicemail messages. Please
contact your local telephone company for more information and assistance about
using your voicemail service.
After you have listened to all new voicemail messages, the indicators on both the
handset and telephone base will be turned off automatically.
Use the clear voicemail feature when the telephone indicates that there is new
voicemail but there is none (for example, when you have accessed your voicemail
from a different telephone line while away from home). Clearing the voicemail
waiting indicator only turns off the indicators; it does not delete your voicemail
message(s). If there actually are new voicemail messages, your local telephone
company will continue to send the signal which will turn the indicators back on.
To manually turn off these indicators:
1. Press MENU/SELECT to display the menu when the
handset is not in use.
>CLR VOICE MAIL
2. Press or to select >CLR VOICE MAIL, then press DIRECTORY
MENU/SELECT. The screen displays TURN INDICATOR
OFF?
3. Press MENU/SELECT to confirm your selection. You will TURN INDICATOR
OFF?
hear a confirmation tone.
www.vtechphones.com
• Your telephone
service provider
may alert you to
new messages
with a stutter
(broken) dial tone.
Contact your
service provider
for details.
Basic operation
Telephone settings
Clear voice mail
Telephone operation
Make a call
• The screen
displays the
elapsed time as
you talk (in hours,
minutes and
seconds).
• When predialing
(entering the
phone number
before pressing
/FLASH),
press MUTE/REMOVE
or OFF/CLEAR to
backspace and
delete; press and hold REDIAL/PAUSE
to insert a dialing
pause.
1. Press
/FLASH or
2. Dial the number.
-OR1. Dial the number.
2. Press
/FLASH or
Answer a call
• Press
/FLASH,
.
.
or any of the dialing key (0-9, #, *).
End a call
• Press OFF/CLEAR, or put the handset in the telephone base or charger.
Speakerphone
During a call, press
to switch between speakerphone and
normal handset use.
For better call quality, we recommend that the handset be
placed on a table with the dialing keys facing up when using
the speakerphone.
If the battery power is low when using the speakerphone, it will
switch to normal handset use automatically.
Volume
10
During a call, press VOL or VOL to adjust the listening volume
to a comfortable level.
www.vtechphones.com
Telephone operation
Mute
Ringer mute
You can mute the ringer temporarily when the telephone is
ringing.
• Press OFF/CLEAR or MUTE/REMOVE to temporarily
silence the ringer. The next call will ring normally.
PHONE
MUTED
Basic operation
Telephone
operation
The mute feature allows you to hear the other party while the
other party cannot hear you.
1. During a call, press MUTE/REMOVE on the handset.
MUTED will be temporarily displayed on the screen, along
with the smaller MUTE icon.
2. Press MUTE/REMOVE again to resume the conversation.
MICROPHONE ON will be temporarily displayed on the
screen.
0:00:00
MUTE
PHONE
0:00:00
MUTE
RINGER MUTE
Call waiting
If you subscribe to call waiting service from your telephone
company, you will hear an alert tone if there is an incoming
call while you’re on another call. Press
/FLASH to answer
the new incoming call. Press
/FLASH again to return to
the original call.
www.vtechphones.com
11
Telephone operation
Chain dialing
• Chain dialing
can be useful
if you wish to
access numbers
other than phone
numbers (such
as bank account
information or
access codes)
from the directory,
call log or redial
list.
This feature allows you to initiate a dialing sequence from numbers stored in the
directory, call log or redial list while you are on a call.
To access a number in the directory:
1. Press MENU/SELECT twice to enter the directory menu.
2. Scroll by pressing or to find the desired entry.
3. Press MENU/SELECT to dial the desired number when it is displayed.
To access a number in the call log:
1. Press MENU/SELECT and then press to select >CALL LOG.
2. Press MENU/SELECT to confirm.
3. Scroll by pressing or to find the desired entry.
4. Press MENU/SELECT to dial the desired number when it is displayed.
To access the last number in the redial list:
• Press REDIAL/PAUSE to dial.
• Press REDIAL/PAUSE again within two seconds to cancel the chain dialing.
Find handset
12
This feature allows the telephone base to page all the handsets.
1. Press FIND HANDSET on the telephone base. All the
handsets will ring and the screens display ** PAGING **.
2. Press FIND HANDSET again on the telephone base to
stop paging, or press
/FLASH,
or any dialing key
(0-9, #, *) on the handset.
www.vtechphones.com
** PAGING **
Telephone operation
Intercom
The intercom feature allows conversation between two system handsets.
CALLING
OTHER HANDSET
OTHER HANDSET
IS CALLING
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1. Press INT on the originating handset when the handset is
INTERCOM TO:
not in use and its screen displays INTERCOM TO:
2. Use the dialing keys to select the destination handset.
3. The originating handset screen displays CALLING
HANDSET X.
4. The destination handset rings and its screen displays HANDSET X IS CALLING.
5. To answer the intercom call, press
/FLASH,
, INT or any dialing key
(0-9,#,*) on the destination handset.
6. To end an intercom call, press INT, OFF/CLEAR or place the handset back in
the telephone base or charger.
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13
Basic operation
Telephone
operation
For model LS6125-2
1. Press INT on the originating handset when it is not in use
and its screen displays CALLING OTHER HANDSET.
2. The destination handset rings and its screen displays
OTHER HANDSET IS CALLING.
3. To answer the intercom call, press
/FLASH, , INT or
any dialing key (0-9,#,*) on the destination handset.
4. To end an intercom call, press INT, OFF/CLEAR or place
the handset back in the telephone base or charger.
• If the destination
handset does
not answer
the intercom
call within 100
seconds, is in
the directory, is
in the call log,
is on a call, or
out of range,
the originating
handset screen
will display
UNABLE TO
CALL TRY
AGAIN and
return to idle
mode.
Telephone operation
Conference call
You can conference two system handsets on a call.
When one handset is on a call:
• Press
/FLASH or
on another handset to join the call.
-ORFor model LS6125-2
1. Press INT to initiate an intercom call. The screen displays CALLING
OTHER HANDSET.
2. The destination handset rings and its screen displays OTHER HANDSET
IS CALLING. Press
/FLASH, , INT or any dialing key (0-9,#,*) on the
destination handset to answer the intercom call.
3. After the destination handset has been answered, press and hold INT on the
originating handset to let the destination handset join the call.
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1. Press INT to initiate an intercom call. The screen displays TRANSFER TO:
2. Use the dialing keys to select the destination handset.
3. The originating handset screen displays CALLING HANDSET X.
4. The destination handset rings and its screen displays HANDSET X
IS CALLING.
5. After the destination handset has been answered, press and hold INT on the
originating handset to let the destination handset join the call.
14
www.vtechphones.com
Telephone operation
Transfer an external call
www.vtechphones.com
• If the destination
handset does
not pick up the
intercom call,
the originating
handset can return
to the external call
by pressing
/FLASH,
OFF/CLEAR or
INT.
• If a call remains
on hold for about
100 seconds, or
if the destination
handset is in the
directory, in the
call log, or out of
range, the screen
of the originating
handset shows
UNABLE TO
CALL TRY AGAIN
and reconnects to
the external call
automatically.
15
Basic operation
Telephone
operation
You can transfer an external call from one handset to another system handset.
For model LS6125-2
1. During a call, press INT to put the call on hold at the originating handset. The
screen displays CALLING OTHER HANDSET.
2. The destination handset rings and its screen displays
CALLING
OTHER HANDSET
OTHER HANDSET IS CALLING.
3. To answer the call at the destination handset, press
/FLASH, , INT or any dialing key (0-9, #, *) on the
OTHER HANDSET
destination handset.
IS CALLING
4. Now the party at the originating handset can have a
conversation with the party at the destination handset. Both
screens display INTERCOM.
5. Press OFF/CLEAR on the originating handset, or place INTERCOM
it back in the telephone base or charger to transfer the
external call to the destination handset. The originating
handset displays CALL TRANSFERED.
If you wish to cancel call transfer during intercom mode and reconnect to the
external call:
• Press
/FLASH on the originating handset.
-OR• Press OFF/CLEAR or INT on the destination handset, or place it back in the
telephone base or charger.
Telephone operation
16
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1. During a call, press INT to put the call on hold at the
originating handset. The screen displays TRANSFER TO: TRANSFER TO:
2. Use the dialing keys to enter the destination handset
number and the originating handset screen displays
CALLING HANDSET X.
CALLING
3. The destination handset rings and its screen displays
HANDSET X
HANDSET X IS CALLING.
4. To answer the call at the destination handset, press
/FLASH, , INT or any dialing key (0-9, #, *) on the
HANDSET X
destination handset.
IS CALLING
5. Now the party at the originating handset can have a
conversation with the party at the destination handset.
Both screens display INTERCOM.
INTERCOM
6. Press OFF/CLEAR on the originating handset, or place
it back in the telephone base or charger to transfer the
external call to the destination handset. The originating
handset displays CALL TRANSFERED.
If you wish to cancel call transfer during intercom mode and reconnect to the
external call:
• Press
/FLASH on the originating handset.
-OR• Press OFF/CLEAR or INT on the destination handset, or place it back in the
telephone base or charger.
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Telephone operation
Switch between external and intercom call
www.vtechphones.com
CALLING
OTHER HANDSET
Basic operation
Telephone
operation
If you are on an external call and you wish to intercom another
system handset without disconnecting the external call:
For model LS6125-2
1. During a call, press INT to put the call on hold at the
originating handset. The screen displays CALLING
OTHER HANDSET.
2. The destination handset will ring and its screen will display
OTHER HANDSET IS CALLING.
3. To answer the call at the destination handset, press
/FLASH, , INT or any dialing key (0-9, #, *) on the
destination handset.
4. Now the party at the originating handset can have a
conversation with the party at the destination handset.
Both screens display INTERCOM.
5. Press INT repeatedly on the originating handset to alternate
between the external (outside) call and the intercom call.
OTHER HANDSET
IS CALLING
INTERCOM
OUTSIDE CALL
17
Telephone operation
For models LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5
1. During a call, press INT to put the call on hold at the originating handset. The
screen displays TRANSFER TO:
2. Use the dialing keys to enter the destination handset number and the originating
handset screen displays CALLING HANDSET X.
3. The destination handset will ring and its screen will display HANDSET X
IS CALLING.
4. To answer the call at the destination handset, press
/FLASH, , INT or
any dialing key (0-9, #, *) on the destination handset.
5. Now the party at the originating handset can have a conversation with the
party at the destination handset. Both screens display INTERCOM.
6. Press INT repeatedly on the originating handset to alternate between the
external (outside) call and the intercom call.
Answer an incoming call during an intercom call
During an intercom call, there will be an alert tone signaling an incoming call.
• To answer the incoming call, press
/FLASH and the intercom call will end
automatically.
• To terminate the intercom call without answering the incoming call, press
OFF/CLEAR on the handset.
18
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Telephone operation
Directory
DIRECTORY EMPTY
Basic operation
Telephone
operation
The directory can store up to 50 entries. Each entry may have
up to 30 digits and 15 characters.
• The directory can be accessed when the handset is not
in use by pressing
once or MENU/SELECT three
times.
• The screen displays DIRECTORY EMPTY if there are no
records in the directory.
• When the directory is full and you attempt to save an entry,
the screen will display LIST FULL.
• If you attempt to save a number already stored in the
directory, the screen will display ALREADY SAVED.
• Only one handset can review the directory at a time. If
a handset attempts to enter the directory while another
handset is already in the directory, NOT AVAILABLE AT
THIS TIME will be displayed.
• If the telephone number in the directory exceeds 15 digits,
<* will be displayed in front of the telephone number. Press *
to scroll towards the end of the telephone number or press #
to scroll towards the beginning of the telephone number.
LIST FULL
ELIZABETH JONES
<* 180012345678
ELIZABETH JONES
<* 800123456 #>
ELIZABETH JONES
123456789012 #>
www.vtechphones.com
19
Telephone operation
Store a directory entry
• Saving or deleting
a number on
one handset will
automatically
update all other
system handsets.
20
1. Press MENU/SELECT twice when the handset is not in use.
2. Press or to select >STORE, then press MENU/SELECT.
The screen displays ENTER NUMBER.
3. Use the dialing keys to enter the number.
• Press MUTE/REMOVE to backspace and erase a digit.
• Press and hold MUTE/REMOVE to erase the entire entry.
• Press to move the cursor to the left or to the right.
• Press and hold REDIAL/PAUSE to insert a dialing pause
(p will be displayed).
- OR• Copy a number from the redial list by pressing REDIAL/PAUSE
and then ,
or REDIAL/PAUSE to scroll to the desired
number. Press MENU/SELECT to copy the number.
4. Press MENU/SELECT to enter the name. The screen
displays ENTER NAME.
5. Use the dialing keys (see the Character chart on page 21)
to enter the name.
• Press MUTE/REMOVE to backspace and erase a
character.
• Press and hold MUTE/REMOVE to erase the entire entry.
• Press to move the cursor to the left or to the right.
• Press # to insert a space.
6. Press MENU/SELECT to save your entry. You will hear a
confirmation tone.
www.vtechphones.com
>DIRECTORY
CALL LOG
>STORE
REVIEW
ENTER NUMBER
ENTER NAME
_
_
Telephone operation
Character chart
Use the dial pad and the chart below to enter a name (up to 15 characters). Each press
of a particular key causes the characters to be displayed in the following order:
Number key
Characters by number of key presses
2
1
#
2
A
3
D
4
G
1
3
,
4
5
6
7
,
-
.
&
B
C
2
a
b
c
E
F
3
d
e
f
H
I
4
g
h
i
5
J
K
L
5
j
k
l
6
M
N
O
6
m
n
o
7
P
Q
R
S
7
p
q
8
T
U
V
8
t
u
v
9
W
X
Y
Z
9
w
x
0
0
?
!
/
(
)
@
*
*
#
space
www.vtechphones.com
8
9
r
s
y
z
Basic operation
Telephone
operation
1
• When entering
a name in the
directory, the
first letter of
each word will
be capitalized
automatically.
21
Telephone operation
Search the directory
Entries are sorted alphabetically.
To search the directory:
1. Press
once, or MENU/SELECT three times to enter
the directory.
2. Press or to scroll through the directory.
>REVIEW
STORE
VTECH
800-595-9511
To start an alphabetical search:
1. Press
once, or MENU/SELECT three times to enter the directory.
2. Use the dialing keys to enter the first letter associated. For example, press 5
(JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. If
there is no name entry matching your search, the next closest matching entry
in alphabetical order will be displayed. If necessary, scroll or to find the
desired entry.
Dial a directory entry
1. Press
2. Press
find it.
3. Press
22
or
once, or MENU/SELECT three times to enter the directory.
to scroll to the desired entry, or use the alphabetical search to
/FLASH or
to dial the entry.
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Telephone operation
Edit a directory entry
www.vtechphones.com
Basic operation
Telephone
operation
1. Press
once, or MENU/SELECT three times to enter the directory.
2. Press or to scroll to the desired entry, or use the alphabetical search to
find it.
3. Press MENU/SELECT to confirm your selection. The
EDIT NUMBER
screen displays EDIT NUMBER.
595-9511_
4. Use the dialing keys to edit the number.
• Press MUTE/REMOVE to backspace and erase a digit.
• Press and hold MUTE/REMOVE to erase the entire entry.
• Press to move the cursor to the left or to the right.
• Press and hold REDIAL/PAUSE to insert a dialing pause
(p will be displayed).
• Copy a number from the redial list by pressing REDIAL/PAUSE
and then ,
or REDIAL/PAUSE to scroll to the desired
number. Press MENU/SELECT to copy the number.
5. Press MENU/SELECT to move on to the name. The screen EDIT NAME
VTECH_
displays EDIT NAME.
6. Use the dialing keys (see the Character chart on page
21) to edit the name.
• Press MUTE/REMOVE to backspace and erase a character.
• Press and hold MUTE/REMOVE to erase the entire entry.
• Press to move the cursor to the left or to the right.
• Press # to insert a space.
7. Press MENU/SELECT to save your edits. You will hear a confirmation tone.
23
Telephone operation
Delete from the directory
1. Press
once, or MENU/SELECT three times to enter the directory.
2. Press or to scroll to the desired entry, or use the alphabetical search to
find it.
3. Press MUTE/REMOVE to remove the displayed entry.
4. You will hear a confirmation tone.
24
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Telephone operation
About caller ID
www.vtechphones.com
Basic operation
Telephone
operation
The caller ID with call waiting feature in this telephone lets you see the name and
telephone number of the caller before answering the call, even when already on a
call. These features require services provided by your local telephone company.
Contact your telephone company if:
• you have both caller ID and call waiting, but as separate services (you may need
combined service);
• you have only caller ID service, or only call waiting service; or
• you do not subscribe to any caller ID or call waiting services but wish to
subscribe.
You can use this telephone with regular caller ID service, and you can use its
other features without subscribing to either caller ID or combined caller ID with
call waiting service. There may be fees for these services, and these services
may not be available in all areas.
The caller ID features will work only if both you and the caller are in areas offering
caller ID service, and if both telephone companies use compatible equipment.
25
Telephone operation
Call log
• Due to regional
service
differences,
the caller ID
information
may not be
available for
every incoming
call. In addition,
the callers may
intentionally
block their names
and/or telephone
numbers.
• For call log
entres wth
numbers between
16 and 23 dgts,
n order to vew
the entre number
you must save
the entry to the
drectory. For
nformaton on
savng call log
entres to the
drectory, see
page 29.
26
If you subscribe to caller ID service, information about each
caller will be displayed after the first or second ring.
• The call log can store up to 50 entres. Each entry may have
up to 24 dgts for the phone number and 15 characters for
the name. If the phone number has more than 24 dgts, t
wll not be saved or dsplayed n the call log. If the phone
number has more than 15 but fewer than 24 dgts, only the
last 15 dgts wll be shown. If the name s longer than 15
characters, only the first 15 characters will be shown and
saved n the call log.
• You can review, redial, and copy an entry into the directory.
• Entries are displayed in reverse chronological order, i.e.
from the most recent entry to the earliest entry.
• When the call log is full, the earliest entry is deleted to make
room for new incoming call information.
• XX MISSED CALL(S) wll be dsplayed f there are new call
log entres (ncludng mssed and unrevewed calls).
• CALL LOG EMPTY will be displayed if there are no records
in the call log.
• Only one handset can review the call log at a time. If a handset
attempts to enter the call log while another handset is already
in it, NOT AVAILABLE AT THIS TIME will be displayed.
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HANDSET X
XX MISSED CALLS
CALL LOG EMPTY
Telephone operation
Missed calls indicator
Review the call log
1. Press CID when the handset is not in use.
2. Press or to browse through the call log.
-OR1. Press MENU/SELECT when the handset is not in use.
2. Press or to select >CALL LOG.
3. Press MENU/SELECT.
4. Press or to browse through the call log.
• The name (if available), telephone number, date and time
of all incoming calls are displayed on the screen.
• There will be a double beep when the list reaches the
beginning or the end of the call log.
www.vtechphones.com
HANDSET X
XX MISSED CALLS
VTECH
595-9511
3:45
AM
Basic operation
Telephone
operation
When the handset is not in use and there are unreviewed calls
in the call log, its screen will display XX MISSED CALL(S).
Each time a call log entry marked NEW is reviewed, the
number of missed calls decreases by one.
When all the missed calls have been reviewed, the missed
calls indicator will no longer display.
If you do not want to review the missed calls one by one, press
and hold OFF/CLEAR to erase the missed calls indicator. All
the entries will be considered old and kept in the call log.
NEW
1/02
VTECH
595-9511
3:45
AM
1/02
>CALL LOG
RINGER VOLUME
27
Telephone operation
Make a call log entry ready to dial
Although the call log entries received have 10 digits (the
area code plus the seven-digit number), in some areas, you
may need to dial only the seven digits, or a 1 plus the seven
digits, or a 1 plus the area code plus the seven digits. You
can change the number of digits that you dial from or store
in the call log.
While reviewing the call log, press # repeatedly to display
different dialing options for local and long distance numbers
before dialing or saving the telephone number in the directory.
See the example on the right.
You may also press 1 repeatedly to add or remove a 1 in
front of the telephone number before dialing or saving it in
the directory. See the examples on the right.
When the number displayed is in the correct format for dialing,
press
/FLASH to call the number.
Dial a call log entry
1. When in the call log, press or to scroll to the desired
entry.
2. If the displayed number is not ready to dial, press # until it
is in the correct format.
3. Press
/FLASH or
to dial the entry.
28
www.vtechphones.com
800-595-9511
1-800-595-9511
595-9511
1-595-9511
595-9511
1-595-9511
800-595-9511
1-800-595-9511
Telephone operation
Save an entry to the directory
www.vtechphones.com
• Saving or deleting
a number on
one handset will
automatically
update all other
handsets.
ALREADY SAVED
UNABLE TO SAVE
SAVED
29
Basic operation
Telephone
operation
1. When in the call log, press or to scroll to the desired
entry.
2. Press MENU/SELECT.
• You can edit the phone number, if necessary. Make sure
the number is in the correct dialing format for your area.
Press MENU/SELECT when done. Now, edit the name.
Press MENU/SELECT when done.
• If the entry is already saved in the directory, the screen
will display ALREADY SAVED.
• If there is no caller ID information, the screen will display
UNABLE TO SAVE.
3. Successful programming is indicated by SAVED on the
handset display along with a confirmation tone.
Telephone operation
Delete from the call log
To delete one entry:
1. When in the call log, press or to scroll to the desired
entry.
2. Press MUTE/REMOVE to delete the selected entry. You
will hear a confirmation tone.
To delete all entries:
1. When in the call log, press or to scroll to the desired
entry.
2. Press and hold MUTE/REMOVE to delete the entire call log.
3. The screen displays DELETE ALL CALLS?
4. Press MENU/SELECT to confirm. You will hear a
confirmation tone.
- OR Press OFF/CLEAR to return to the previous menu if you
want to cancel the deletion.
30
www.vtechphones.com
DELETE ALL
CALLS?
Telephone operation
Call log display screen messages
When:
PRIVATE NAME
The caller is blocking the name information.
PRIVATE NUMBER
The caller is blocking the telephone number
information.
PRIVATE CALLER
The caller is blocking the name and number
information.
UNKNOWN NAME
This caller’s name is unavailable.
Basic operation
Telephone
operation
Displays:
UNKNOWN NUMBER This caller’s number is unavailable.
UNKNOWN CALLER No call information is available about this caller.
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31
Telephone operation
Redial list
The telephone stores the five most recently dialed numbers
on the redial list.
• Once there are five numbers stored on the redial list, the
oldest entry will be deleted to make room for the new
entry.
• Entries are displayed in reverse chronological order, i.e.
from the newest entry to the oldest entry.
The redial list can be accessed by pressing REDIAL/PAUSE when the handset
is not in use.
Dial a redial entry
or REDIAL/PAUSE repeatedly to
1. Press REDIAL/PAUSE, then press ,
scroll to the desired number. You will hear an error tone when you reach the
beginning or end of the redial list.
2. Press
/FLASH or
to dial the number.
Delete from redial
or REDIAL/PAUSE repeatedly to
1. Press REDIAL/PAUSE, then press ,
scroll to the desired number.
2. Press MUTE/REMOVE to delete the selected entry. You will hear a confirmation
tone.
32
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Answering system
Answering system and voicemail
Basic operation
Answering system
Your telephone has both a digital answering system and voicemail indication.
Voicemail is offered by your telephone service provider (fees may apply). Your
telephone’s answering system and voicemail indication are independent features,
and each alerts you to new messages differently. For more information on the
voicemail indicators, see page 9. To listen to your voicemail, you typically dial
an access number provided by your telephone company, followed by a security
code or PIN. To listen to messages recorded on your digital answering system,
press /PLAY/STOP button on the telephone base.
If you subscribe to caller ID/call waiting service through your telephone service
provider, you can use your telephone answering system and voicemail together.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, set your voicemail to answer calls after
six rings and set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead of
rings; in this case allow six seconds per ring when determining the appropriate
setting. By doing this, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave
a voicemail message.
Message capacity
The answering system can record and store up to 99 messages. A message can
be up to four minutes in length. The total storage capacity for the announcement,
messages and memos is approximately 14 minutes. Messages will remain
available for replay until they are deleted.
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33
Answering system
Activate the answering system
• If you have caller
ID service, the
clock will be set
automatically with
incoming calls,
but you will need
to make sure the
year is correct.
See Set the clock
for instructions
on how to set the
year, time and day
manually.
• Press and hold
/SKIP or
/REPEAT while
setting the minutes
or year to advance
or decrease by
increments of ten.
34
The answering system must be turned on to answer
and record messages. Press ANS ON/OFF to turn
the answering system on or off. If the answering
system is turned on, it will announce “Calls will be
answered,” and the ANS ON/OFF light will be on. If
the answering system is turned off, it will announce
“Calls will not be answered,” and the ANS ON/OFF
light will be off.
Set the clock
Prior to playing a message, the answering system announces when it was
received. Before using the answering system, set the year, time and day, so that
messages are dated correctly. If the clock is not set before new messages are
recorded, the system will announce “Time and day not set,” before each message
is played to remind you to set the clock.
1. Press CLOCK. The system announces the clock setting (e.g. year, time and
day), then announces: “To set the clock, press CLOCK.”
2. Press CLOCK. The system announces the current year.
3. Press /SKIP or /REPEAT until the system announces the correct year, then
press CLOCK. The system announces the current hour.
4. Press /SKIP or /REPEAT until the system announces the correct hour, then
press CLOCK. The system announces the current minute.
www.vtechphones.com
Answering system
5. Press /SKIP or /REPEAT until the system announces the correct minute,
then press CLOCK. The system announces the current day.
6. Press /SKIP or /REPEAT until the system announces the correct day, then
press CLOCK. After a confirmation tone, the system announces the new clock
setting and exits programming mode.
Answering system set up
Basic operation
Answering system
The answering system uses voice prompts to guide you through feature set up.
Press /PLAY/STOP anytime to save and exit the SET UP menu.
Set number of rings
This feature allows you to select the number of rings before the answering system
answers. You can choose from two, four or six rings or toll saver. With toll saver
selected, the answering system answers after two rings if there are new messages,
and after four rings if there are no new messages.
To set the number of rings:
1. Press SET UP when the phone is not in use. The system announces the current
number of rings setting.
2. Press /SKIP or /REPEAT until the system announces the desired setting,
then press SET UP to save the setting and go to the next setting, or press
/PLAY/STOP to save and exit set up mode.
www.vtechphones.com
35
Answering system
Set number of rings (continued)
If you subscribe to caller ID/call waiting and voicemail service through your
telephone service provider, you can use your telephone answering system and
voicemail together. Set your answering system to answer calls at least two rings
earlier than your voicemail is set to answer. For example, set your voicemail
to answer calls after six rings and set your answering system to answer after
four rings. By doing this, if you are on a call, or if the answering system is busy
recording a message and you receive another call, the second caller can leave
a voicemail message.
Set telephone base ringer volume
This feature allows you to select the telephone base ringer volume level. You
can choose from HI (high), OF (off) or LO (low).
1. Press SET UP when the phone is not in use, until the system announces the
telephone base ringer setting.
2. Press /SKIP or /REPEAT until the system announces the desired telephone
base ringer volume level, then press SET UP to save the setting and go to the
next setting, or press /PLAY/STOP to save and exit set up mode.
The handset ringer volume is set separately. See page 6 for details.
36
www.vtechphones.com
Answering system
Set remote access code
• The answering
system must be
turned on for the
message alert
tone to function.
Basic operation
Answering system
A two-digit security code is required to access the answering system remotely
from any touch tone telephone. The preset code is 19. You can set the code
from 10 to 99.
To set the remote access code:
1. Press SET UP when the phone is not in use, until the system announces the
remote access code setting.
2. Press /SKIP or /REPEAT to change the remote access code by one, or
press and hold /SKIP or /REPEAT to change it by increments of ten. Press
������
SET UP to save the setting and go to the next setting, or press /PLAY/STOP
to save and exit set up mode.
Set message alert tone
This feature programs the system to beep every 10 seconds to alert you of new
messages. The tone will stop when all new messages have been reviewed.
To set the message alert tone:
1. Press SET UP when in idle mode until the system announces the message
alert tone setting.
2. Press /SKIP or /REPEAT to select on or off, then press SET UP to save
the setting and go to the next setting, or press /PLAY/STOP to save and
exit set up mode.
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37
Answering system
Outgoing announcement
• Your
announcement
can be up to 90
seconds in length.
• Announcements
shorter than two
seconds will not
be recorded.
The outgoing announcement is the greeting callers hear when calls are answered
by the answering system.
The telephone is preset with a greeting that answers calls with “Hello, please
leave a message after the tone.” You can use this preset announcement, or
replace it with your own. While in the ANNC menu, press ANNC again to exit
at anytime.
Record your own announcement
1. Press ANNC when the phone is not in use, and the system will announce
“Announcement. Press PLAY or press RECORD.”
2. Press RECORD and the system announces, “Record after the tone. Press
STOP when you are done.”
3. After the tone, speak towards the microphone at the bottom front of the
telephone base from about nine inches away.
4. Press /PLAY/STOP when finished.
5. The answering system will automatically playback the newly recorded
announcement. Press /PLAY/STOP to stop the playback at anytime.
6. Press /PLAY/STOP again to replay the recorded announcement. Press
RECORD to record again (follow steps 2 through 4) if desired. Press ANNC
to exit programming mode.
38
www.vtechphones.com
Answering system
Play your announcement
1. Press ANNC when the phone is not in use and the system will announce
“Announcement. Press PLAY or press RECORD.”
2. Press /PLAY/STOP to play. You can press /PLAY/STOP again to stop
the playback.
1. Press ANNC when the phone is not in use, and the system will announce
“Announcement. Press PLAY or press RECORD.”
2. Press X/DELETE and the system will announce “Announcement deleted.”
www.vtechphones.com
• When your
announcement
is deleted, calls
will be answered
with the preset
announcement.
39
Basic operation
Answering system
Delete your announcement
Answering system
New message indication
• If the system
has less than
five minutes of
recording time left,
the remaining time
will be announced.
• If F is flashing
in the message
window, the
memory is full.
You will have
to delete some
messages before
new ones can be
recorded.
• Only old
messages can be
deleted. Messages
can only be
deleted after they
are played.
40
The message display counter will flash when there are new answering system
messages.
If the new message alert tone is turned on, the telephone base will beep every
ten seconds when there are unreviewed messages.
Message playback
1. Press /PLAY/STOP to listen to messages.
2. Press /PLAY/STOP again to stop playback.
If you have new messages, you will hear only the new messages (oldest first). If
there are no new messages, the system will play back all messages (oldest first).
When playback begins, the total number of messages is announced, followed
by the day and time of the first message to be played.
Options during playback
• Press VOL / to
�����������������������������
adjust the speaker volume.
• Press /SKIP to skip to the next message.
• Press /REPEAT to repeat the message currently playing. Press /REPEAT
twice to listen to the previous message.
• Press X/DELETE to delete the current message. The system will advance to
the next message.
www.vtechphones.com
Answering system
Delete all messages
Press X/DELETE when the phone is not in use. The system will announce “To
delete all old messages, press DELETE again.” Press X/DELETE again. All
previously heard messages will be erased.
Record and play memos
Record a memo
1. Press RECORD when the phone is not in use. The system announces, “Record
after the tone. Press STOP when you are done.”
2. After the tone, speak towards the microphone at the bottom front of the
telephone base from about nine inches away.
3. Press /PLAY/STOP when finished recording. The system will announce
“Recorded.”
Memo playback
Press /PLAY/STOP when the phone is not in use. See� Options during playback
on page 40 for other options.
www.vtechphones.com
41
Basic operation
Answering system
Memos are your own recorded messages used as reminders for yourself or others
using the same answering system. They are saved, played back and deleted in
the same way as incoming messages.
• “Memory is full,”
will be announced
if you press
RECORD when
the memory is
full.
• Each memo can
be up to four
minutes in length.
• Memos shorter
than two seconds
will not be
recorded.
Answering system
Call screening
You can listen at the telephone base to a caller leaving a message. However, if
you want to silence the telephone base when messages are being recorded, set
the telephone base volume to its lowest level (1). Remember to raise the volume
in order to hear your messages during playback.
Call intercept
If you want to answer a call while a message is being recorded, press
/FLASH on the handset.
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Answering system
Message window displays
Descriptions:
0
No messages.
1-99
Total number of old message(s) recorded.
0-99 (flashing)
Total number of new and old message(s) recorded.
The telephone base may have lost and regained power.
The clock needs to be set.
1-99 & F (alternating)
Memory is full with total number of messages recorded.
1-99 (counting)
Elapsed time while recording memo or announcement (up to 90
seconds).
99 (flashing)
Recording time exceeds 99 seconds.
1-99 (flashing)
Current message number during new message playback.
1-99
Current message number during old message playback.
1-8
Current volume level while adjusting.
10-99
Current remote access code while setting.
02, 04, 06, tS
Current number of rings before answering while setting.
--
System is answering a call, or the time and date are being set, or being
accessed remotely.
-- (flashing)
System is being programmed or initialized.
HI, LO or OF
The telephone base ringer level while in set up mode.
www.vtechphones.com
• If the memory is
full, the system
will answer
after 10 rings
and announce,
“Memory is full.
Enter the remote
access code.”
43
Basic operation
Answering system
Window displays:
Answering system
Remote access
• If no key is pressed
after entering
remote access, new
messages will be
played automatically.
If there are no new
messages, all old
messages will be
played automatically.
• Once the new
messages have
been played,
the system will
announce the help
menu options. If
no key is pressed
within 20 seconds,
the remote access
call is automatically
disconnected. �
• When the answering
system is turned
off, the telephone
will answer after 10
rings, and announce
“Please enter your
remote access
code.”
44
A two-digit security code is required to access the system remotely from any
touch tone telephone. The preset code is 19; see page 37 to change it.
1. Dial your telephone number from any touch tone telephone.
2. When the system answers and begins playing your announcement, enter the
two-digit security code.
3. After hearing a double beep, enter one of the following remote commands.
Command
Function
1
Play all messages.
2
Play only new messages.
3
Delete the current message (during playback).
33
Delete all messages.
4
Repeat the current message (during playback).
5
Stop.
*5
Hear a list of remote commands.
6
Skip to the next message (during playback).
*7
Record a new announcement.
8
End the call.
0
Turn the answering system on or off.
4. Hang up or press 8 to end the call.
www.vtechphones.com
Handset display screen messages
ALREADY SAVED
CALL LOG EMPTY
CALLING HANDSET X
(for LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5)
The telephone number you have entered is already stored
in the directory.
There are no call log entries.
Calling another handset.
CALLING OTHER HANDSET
(for LS6125-2)
CONNECTING...
The cordless handset is searching for the telephone base.
CHARGING
A handset with low battery has been placed in the
telephone base or charger to recharge.
There are no directory entries.
You have just ended a call.
Another system handset is calling.
DIRECTORY EMPTY
ENDED
HANDSET X IS CALLING
(for LS6125-3/LS6126-3/LS6125-4/LS6125-5/LS6126-5)
OTHER HANDSET IS CALLING
(for LS6125-2)
INTERCOM
INCOMING CALL
INTERCOM ENDED
LIST FULL
LOW BATTERY
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45
Appendix
LINE IN USE
The handset is on an intercom call.
There is an incoming call.
The handset has ended an intercom call.
A handset or another telephone on the same line is in use.
The directory is full.
The battery needs to be recharged.
Handset display screen messages
MICROPHONE ON
MUTED
NEW VOICE MAIL
NO LINE
NO SIGNAL, CALL ENDED
NOT AVAILABLE
AT THIS TIME
OUTSIDE CALL
**PAGING**
PHONE
PLACE IN CHARGER
RINGER MUTE
SAVED
SPEAKER
UNABLE TO CALL
TRY AGAIN
46
MUTE has been turned off and the person on the other end can
hear you.
The microphone is muted temporarily during a conversation.
There are new voicemail message(s) from the local telephone
company.
There is no telephone line connected.
Communication between handset and telephone base is lost
during a call.
One handset is already viewing the call log or directory and
another handset attempts to review it.
Connected to the external call during call transfer.
FIND HANDSET on the telephone base has been pressed.
The handset is in use.
The battery is very low. The handset should be placed in the
telephone base or charger.
The ringer is muted temporarily during incoming call.
Your operation has been saved.
The handset speakerphone is in use.
You have attempted to make an intercom call, but the handset
you are calling is in the directory, in the call log, out of range or
on an external call.
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Handset display screen messages
You are attempting to save caller ID entry with no name or
number.
The battery is not installed or not installed properly in the handset.
-OR The battery needs to be replaced.
-OR An incorrect battery has been installed. Use only the supplied
VTech battery or equivalent.
There are unreviewed calls in your call log.
UNABLE TO SAVE
WARNING
CHECK BATTERY!
XX MISSED CALLS
Handset and telephone base indicators
Handset lights
• On when the handset speakerphone is in use.
CHARGE
• On when the handset is in the telephone base or charger and is charging.
Telephone base lights
• Flashes when there is an incoming call or another telephone on the same
line is in use.
• On when the handset is in use.
VOICEMAIL
• Flashes when you have new voicemail. Voicemail is offered by your telephone
service provider.
ANS ON/OFF
• On when the answering system is on.
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47
Appendix
IN USE
Handset and telephone base indicators
Handset icons
MUTE
• Microphone is muted.
• Ringer off.
NEW
• New call log entries.
NEW VOICE MAIL
• New voicemail received from the local telephone company.
SPEAKER
• In speakerphone mode.
Battery indicator
• Cycles (low, medium, and full) when the handset battery is charging.
• Flashes when the battery is low and needs charging.
• Displays solid when the battery is fully charged.
48
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Battery
It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance:
Operation
Operating time
While in handset use (talking*)
Eight hours
While in speakerphone mode (talking*)
One and a half hours
While not in use (standby**)
Four and a half days
*Operating times are approximate. Your results may vary.
**Handset is off the telephone base but not in use.
The battery needs charging when:
• A new battery is installed in the handset.
• The handset beeps.
• LOW BATTERY is displayed and the battery indicator on the handset screen is flashing.
CAUTION:
To reduce the risk of fire or injury, read and follow these instructions:
• Use only the battery(ies) provided or equivalent. To order a replacement, visit our website at www.vtechphones.com or call 1 (800) 5959511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
• Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal
instructions.
• Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte
may be toxic if swallowed.
• Exercise care in handling batteries in order not to create a short circuit with conductive materials such as rings, bracelets, and keys. The
battery and/or conductor may overheat and cause burns.
• Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO WATER OR ANY TYPE OF MOISTURE.
www.vtechphones.com
49
Appendix
in this manual.
WARNING:
Important safety instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and
injury, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water (for example, near a bathtub, kitchen sink, or swimming pool).
5. Do not place this product on an unstable table, shelf, stand or other unstable surfaces.
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating,
these openings must not be blocked by placing the product on a soft surface such as a bed, sofa or rug. This product should never be
placed near or over a radiator or heat register. This product should not be placed in any area where proper ventilation is not provided.
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power
supply in your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may be walked on.
9. Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous
voltage points or create a short circuit. Never spill liquid of any kind on the product.
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing
parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks. Incorrect
reassembling can cause electric shock when the product is subsequently used.
11. Do not overload wall outlets and extension cords.
12. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled onto the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the
operation instructions. Improper adjustment of other controls may result in damage and often requires extensive work by an authorized
technician to restore the product to normal operation.
E. If the product has been dropped and the telephone base and/or handset has been damaged.
F. If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
15. Only put the handset of your telephone next to your ear when it is in normal talk mode.
16. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the
plug in place if it is plugged into a ceiling or an under-the-table/cabinet outlet.
50
SAVE THESE INSTRUCTIONS
www.vtechphones.com
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit
our website at www.vtechphones.com, or call 1 (800) 595-9511; in Canada, call 1 (800) 267-7377.
Problem
Suggestion
My telephone does not
work at all.
• Make sure the battery is installed and charged correctly (page 3). For optimum daily
performance, return the handset to the telephone base or charger after use.
• Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone
wall jack.
• Unplug the electrical power to the telephone base. Wait for approximately 15 seconds,
then plug it back in. Allow up to one minute for the cordless handset and telephone base to
synchronize.
• Charge the battery in the handset for up to 16 hours.
• Remove and re-insert the battery. If that still does not work, it may be necessary to purchase
a new battery.
• Disconnect the telephone base from the telephone wall jack and plug in a working telephone.
If the other telephone does not work, the problem is probably in the wiring or the local service.
Call the local telephone company.
L ow B attery i s • Place the handset in the telephone base or charger for recharging.
displayed on screen.
• Remove and re-install the battery and use it normally until fully discharged, then recharge the
handset on the telephone base or charger for up to 16 hours.
• If the above measures do not correct the problem, the battery may need to be replaced.
51
Appendix
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Troubleshooting
Problem
Suggestion
The battery does not
charge in the handset
or the handset battery
does not accept
charge.
• Make sure the handset is placed in the telephone base or charger correctly. The CHARGE
light on the handset should be on.
• Remove and reinstall the battery, then charge for up to 16 hours.
• If the handset is in the charger or in the telephone base but the CHARGE light on the handset
is not on, refer to The charge light is off in this section.
• It may be necessary to purchase a new battery. Please refer to the Battery section (page 49)
of this user’s manual.
The CHARGE light is
off.
• Clean the charging contacts on the handset(s) and telephone base each month using a pencil
eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
minute for the handset and telephone base to reset.
There is no dial tone.
•
•
•
•
52
First, try all the above suggestions.
Move the handset closer to the telephone base. It might be out of range.
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone.
If there is no dial tone on this telephone either, the problem is in your wiring or local service.
Contact your local telephone company.
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The telephone does not
ring when there is an
incoming call.
•
•
•
•
•
•
•
•
•
•
Make sure the handset ringer is on (page 6) and the telephone base ringer is on (page 36).
Make sure the telephone line cord and power adapter are plugged in properly (page 2).
The handset may be too far from the telephone base. Move it closer to the telephone base.
There may be too many extension phones on the telephone line to allow all of them to ring
simultaneously. Try unplugging some of them.
If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
Test a working telephone at the telephone wall jack. If another telephone has the same problem,
the problem is in the telephone wall jack. Contact your local telephone company (charges may
apply).
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Re-install the battery and place the handset in the telephone base.
Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
to take place.
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Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
I cannot dial out.
• First, try all the above suggestions.
• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
to synchronize with the telephone before producing a dial tone. Wait an extra second before
dialing.
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact your local telephone company (charges may apply).
• Eliminate any background noise. Noise from a television, radio, or other appliances may cause
the telephone not to dial out properly. If you cannot eliminate the background noise, first try
muting the cordless handset before dialing, or dialing from another room in your home with
less background noise.
My handset beeps
and is not performing
normally.
• Make sure the power cord is securely plugged into the telephone base. Plug the telephone
base into a different working electrical outlet not controlled by a wall switch.
• Move the handset closer to the telephone base. It may be out of range.
• Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds
and plug it back in again. Allow up to one minute for the cordless handset and the telephone
base to synchronize.
• Other electronic products can cause interference to your cordless telephone. Try installing
your telephone as far away from these electronic devices as possible: wireless routers, radios,
radio towers, pager towers, cellular telephones, intercoms, room monitors, televisions, personal
computers, kitchen appliances and other cordless telephones.
The speakerphone
call quality is poor.
• For better call quality, we recommend that the handset be placed on a table with the dialing
keys facing up when using the speakerphone.
54
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Troubleshooting
Suggestion
There is interference
dur ing a telephone
conversation.
• The handset may be out of range. Move it closer to the telephone base.
• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone
wall jack that has a telephone connected to it (page 2). Contact your DSL service provider for
filter information.
• Appliances or other cordless telephones plugged into the same circuit as the telephone base
can cause interference. Try moving the appliance or telephone base to another outlet.
• Other electronic products can cause interference to your cordless telephone. Try installing your
telephone as far away as possible from the following electronic devices: wireless routers, radios,
radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or
modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate
your telephone or modem farther apart from each other, or use a different surge protector.
• The location of your telephone base can impact the performance of your cordless phone. For
better reception, install the telephone base in a centralized location within your home or office,
away from walls or other obstructions. In many environments, elevating the telephone base
will improve overall performance.
• Disconnect the telephone base from the telephone wall jack and plug in a corded telephone.
If calls are still not clear, the problem is probably in the wiring or local service. Contact your
local service company (charges may apply).
• If the other telephones in your home are having the same problem, the problem is in the wiring
or local service. Contact the local telephone company (charges may apply).
My calls fade out when
I am using the cordless
handset.
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55
Appendix
Problem
Troubleshooting
Problem
Suggestion
I hear other calls when
using the telephone.
• Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If
you still hear other calls, the problem is probably in the wiring or local service. Call your local
telephone company.
I hear noise on the • Make sure the telephone line cord is plugged in securely.
cordless handset, and
none of the keys or
buttons works.
My caller ID features are
not working properly.
• Caller ID is a subscription service. You must subscribe to this service from your local telephone
company for this feature to work on your telephone.
• The caller may not be calling from an area which supports caller ID.
• Both you and the caller’s telephone companies must use equipment which are compatible
with the caller ID service.
• The caller ID information will be displayed after the first or second ring.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
The system does not • Make sure you subscribe to caller ID with call waiting features provided by the local telephone
receive caller ID or
company.
the system does not • The caller may not be calling from an area which supports caller ID.
display caller ID during • Both you and the caller’s telephone companies must use equipment which are compatible
call waiting.
with caller ID service.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
56
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Troubleshooting
Problem
Suggestion
Caller ID entries do not
match the numbers I
need to dial.
• Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,
or a 1 plus the area code plus the seven digits. You can change the number of digits that you
dial from or store in the call log.
• While reviewing the call log, press # repeatedly to display these dialing options for local and
long distance numbers before dialing or saving the telephone number.
CONNECTING... is • The handset may be out of range. Move it closer to the telephone base.
shown in the handset • Make sure the power cord is securely plugged into the telephone base. Use a working electrical
display window. Why
outlet that is not controlled by a wall switch.
don’t I get a dial tone • Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
when I try to use this
the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter
telephone?
and re-install the battery. Place the handset in the telephone base and allow up to one minute
for the handset and telephone base to synchronize.
• Other electronic products may prevent your handset and telephone base from communicating
with each other. Try installing your telephone base as far away from these electronic devices as
possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms,
room monitors, televisions, personal computers, kitchen appliances and other cordless
telephones.
57
Appendix
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The answering system
does not answer after
the number of rings
which I programmed it.
• Make sure the answering system is on. When the answering system is on, the red light on the
ANS ON/OFF key should be lit.
• If Toll Saver is activated, the number of rings changes to two when there are new messages
waiting (page 35).
• If the memory is full or if the answering system is off, the system will answer after ten rings.
• In some cases, the answering system will be affected by the ringing system used by the local
telephone company.
The outgoing
announcement is not
clear.
• When recording the announcement, make sure you speak in a normal tone of voice about nine
inches from the telephone base.
• Make sure there is no background noise (television, music, traffic, etc.) when recording.
The messages on the
system are very difficult
to hear.
• Press VOL
The answering system
does not record
messages.
• Make sure the answering system is on.
• If the answering machine memory is full, it will not record new messages until some old
messages are deleted.
The messages on the
answering system are
incomplete.
• If a caller leaves a very long message, part of it may be lost when the system disconnects the
call after four minutes.
• If the memory on the system becomes full during a message, the system stops recording and
disconnects the call.
• If the caller’s voice is very soft, the system may stop recording and disconnect the call.
58
on
�����������������������������������������������������
the telephone base to increase the speaker volume.
www.vtechphones.com
Troubleshooting
Problem
Suggestion
The answering system
does not respond to
remote commands.
• Make sure your remote access code is correct (page 37).
• Make sure you are calling from a touch-tone telephone. When dialing a number, there should
be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the
answering system.
• The answering system may not detect the remote access code when your announcement is
playing. Wait until the announcement is over before entering the code.
• There may be interference on the telephone line you are using. Press the dial pad keys firmly
when dialing.
Common cure for
electronic equipment.
• If the telephone is not responding normally, try putting the cordless handset in the telephone
base or the charger. If it does not respond, try the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the battery on the cordless handset.
• Wait a few minutes before connecting power to the telephone base.
• Re-install the battery and place the cordless handset in the telephone base or charger.
• Wait for the cordless handset to synchronize its connection with the telephone base. Allow up
to one minute for this to take place.
59
Appendix
www.vtechphones.com
Operating range
This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset
and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the
weather, and the layout of your home or office.
When the handset is out of range, the handset will display CONNECTING...
If there is a call while the handset is out of range, it might not ring; or if it does ring, the call might not connect well when you press
Move closer to the telephone base, then press
/FLASH to answer the call.
If the handset moves out of range during a telephone conversation, there might be interference.
To improve reception, move closer to the telephone base.
/FLASH.
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.
Avoid rough treatment
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the
telephone base near a sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, take caution when using electrical
appliances during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with
water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in the water. If the telephone base should
fall into the water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL.
Then pull the unit out by the unplugged cords.
60
www.vtechphones.com
About cordless telephones
• Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between
the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be
intercepted by radio receiving equipment within range of the cordless handset. For this reason, you should not think of cordless telephone
conversations as being as private as those on corded telephones.
• Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet. The electrical outlet
should not be controlled by a wall switch. Calls cannot be made from the cordless handset if the telephone base is unplugged or switched
off, or if the electrical power is interrupted.
• Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs. To
minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference
is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.
• Rechargeable batteries: This product contains either nickel-cadmium or nickel-metal hydride rechargeable batteries. Exercise care in
handling batteries in order not to create a short circuit with conducting material such as rings, bracelets, and keys. The battery or conductor
may overheat and cause harm. Observe proper polarity between the battery and the battery charger.
• Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture the battery. Like
other batteries of this type, if burned or punctured, they could release caustic material which could cause injury.
The RBRC® seal
The RBRC ® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is voluntarily participating
in an industry program to collect and recycle these batteries at the end of their useful lives, when taken out of service
within the United States and Canada.
The RBRC ® program provides a convenient alternative to placing used nickel-metal-hydride batteries into the trash or
municipal waste, which may be illegal in your area.
VTech’s participation in RBRC ® makes it easy for you to drop off the spent battery at local retailers participating in the
RBRC ® program or at authorized VTech product service centers. Please call 1-800-8-BATTERY TM for information on
Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its
commitment to protecting our environment and conserving natural resources.
www.vtechphones.com
61
Appendix
RBRC ® is a registered trademark of Rechargeable Battery Recycling Corporation.
Warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all
accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms
and conditions, when installed and used normally and in accordance with the Product operating instructions. This limited warranty extends
only to the Consumer for Products purchased and used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a
Materially Defective Product. If we repair the Product, we may use new or refurbished replacement parts. If we choose to replace the Product,
we may replace it with a new or refurbished Product of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return the repaired or replacement Products
to you in working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially
Defective Product under the terms of this limited warranty, this limited warranty also applies to repaired or replacement Product for a period
of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year
warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or
handling, neglect, inundation, fire, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of
VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic serial numbers have been removed, altered or rendered
illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or
institutional purposes (including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
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Warranty
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, please call 1 (800) 595-9511. In Canada, please call 1 (800) 267-7377. NOTE:
Before calling for service, please review the user’s manual - a check of the Product’s controls and features may save you a service call.
Except as provided by the applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for
delivery or handling charges incurred in the transport of the Product(s) to the service location. VTech will return repaired or replaced Product
under this limited warranty. Transportation, delivery or handling charges are prepaid. VTech assumes no risk for damage or loss of the
Product in transit. If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited
warranty, VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity. You must pay for the
cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Please retain your original sales receipt as proof of purchase.
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Appendix
Other Limitations
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications
related to this Product. VTech provides no other warranties for this Product. The warranty exclusively describes all of VTech’s responsibilities
regarding the Product. There are no other express warranties. No one is authorized to make modifications to this limited warranty and you
should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state
or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product
is fit for ordinary use) are limited to one year from the date of purchase. Some states/provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential,
or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost
of substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
FCC, ACTA and IC regulations
FCC Part 15
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal
Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy
of communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or
bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset
may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than
the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to
only use the supplied VTech belt clip.
This Class B digital apparatus complies with Canadian ICES-003.
FCC Part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal
Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:
AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules
and technical requirements adopted by ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting to a single line and an
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FCC, ACTA and IC regulations
RJ14 jack for two lines. See Installation Instructions in the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them
ring when you are called. The REN for this product is encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if
## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your
local telephone company.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure
the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult
your telephone company or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone
equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow the instructions outlined under the
Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service.
The telephone company is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as
possible. You will be given the opportunity to correct the problem and the telephone company is required to inform you of your right to file a
complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the
proper functioning of this product. The telephone company is required to notify you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these
locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
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Appendix
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference, including interference that may cause undesired operation.
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
Technical specifications
Frequency control
Crystal controlled PLL synthesizer
Transmit frequency
Handset: 1921.536-1928.448 MHz
Telephone base: 1921.536-1928.448 MHz
Channels
5
Nominal effective range
Maximum power allowed by FCC and IC. Actual operating range may vary according
to environmental conditions at the time of use.
Size
Handset: 6.20in X 1.81in X 0.74in (157.5mm X 46.0mm X 18.9mm)
Telephone base: 6.87in X 4.47in X 4.06in (174.5mm X 113.5mm X 103.0mm)
Charger: 3.13in X 4.10in X 3.31in (79.5mm X 104.0mm X 84.0mm)
Weight
Handset: 3.59oz (101.8g) (including battery)
Telephone base: 9.83oz (278.6g)
Charger: 2.38oz (67.50g)
Power requirements
Handset: 2.4V DC 500mAh Ni-MH battery
Telephone base: 6V DC @ 400mA
Charger: 6V DC @200mA
Memory
Handset directory: 50 memory locations; up to 30 digits and 15 characters
Handset call log: 50 memory locations; up to 24 digits and 15 characters
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Index
A
D
Activate the answering system 34
Answer a call 10
Answer an incoming call during an
intercom call 18
Answering system set up 35
B
Battery
3, 49
C
Call intercept 42
Call log 26, 27, 28
Call log display screen messages
Call screening 42
Call waiting 11
Caller ID 25
Chain dialing 12
Character chart 21
Charging 3
Clear voice mail 9
Conference call 14
I
Delete messages from
answering system 40, 41
Delete from redial 32
Delete from the directory 24
Delete from the call log 30
Delete your announcement 39
Dial a call log entry 28
Dial a directory entry 22
Dial a redial entry 32
Directory 19
DSL filter 2
31
E
Edit a directory entry
End a call 10
Intercom
K
Key tone
L
Language
FCC, ACTA and IC regulations
Find handset 12
8
8
M
23
F
13
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Maintenance 60
Make a call 10
Make a call log entry ready to dial
Memo playback 41
Message capacity 33
Message playback 40
Message window displays 43
Missed calls indicator 27
Mute 11
N
H
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New message indication
40
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Appendix
Handset indicators 47
Handset display screen
messages 45
28
Index
O
S
Operating range 60
Options during playback 40
Outgoing announcement 38
Save an entry to the directory 29
Search the directory 22
Set message alert tone 37
Set number of rings 35
Set remote access code 37
Set telephone base ringer volume 36
Set the clock 34
Speakerphone 10
Store a directory entry 20
Switch between external and
intercom call 17
P
Parts checklist 1
Play your announcement
39
R
RBRC ® seal 61
Record and play memos 41
Record your own announcement
Redial list 32
Remote access 44
Review the call log 27
Ringer mute 11
Ringer tone 7
Ringer volume - handset 6
68
38
T
Technical specifications 66
Telephone base indicators 47
Telephone base and charger
installation 2
Transfer an external call 15
Troubleshooting 51
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V
Voice mail 9
Volume 6, 10, 36
W
Warranty
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VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon
Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C.
Copyright ©2008 for VTECH TELECOMMUNICATIONS LTD.
Printed in China.
91-001598-060-100
User’s manual
www.vtechphones.com
Models:
LS6125-2/LS6125-3/
LS6126-3/LS6125-4/
LS6125-5/LS6126-5