G-DRIVE Product Guide

G-DRIVE™

Installation Guide

G-Technology Inc.

Tel: (310) 449-4599

Fax: (310) 449-4670 [email protected]

P/N GD1207 RevA

TABLE OF CONTENTS

1.

INTRODUCTION

2.

SAFETY PRECAUTIONS

3.

SYSTEM REQUIREMENTS

4.

WHAT’S IN THE BOX

5.

G-DRIVE OVERVIEW

6.

INSTALLING G-DRIVE

7.

INITIALIZING G-DRIVE

7.1 Mac OSX (10.4)

7.2 Windows 2000/XP

7.3 Cross Platform use

8.

UNMOUNTING/DISCONNECTING G-DRIVE

9.

OPTIMIZING DATA TRANSFER RATES

10.

TECHNICAL SUPPORT

11.

LIMITED WARRANTY

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G-DRIVE Product Guide

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G-DRIVE Product Guide

1. INTRODUCTION

Thank you for purchasing G-DRIVE™ from G-Technology, Inc.

(G-Tech)! G-DRIVE external storage solutions from G-Tech offer industry leading performance and are ideal for digital audio & video editing, graphic design and for backing up all of your digital photos, MP3s and other important files. G-DRIVE is the only system to feature a silent, “fan-less” design and an integrated cooling system to ensure reliable operation and long life.

2. SAFETY PRECAUTIONS

The disk drive contained in your G-DRIVE is a delicate electronic instrument and is susceptible to damage due to excessive physical shock. Place the unit in a vented area away from moisture or liquids. Please handle the unit with care. Do not open the case. Doing so will void the warranty. If the product is returned with damage caused by improper handling, the warranty will be void and liability will rest with the user.

3. SYSTEM REQUIREMENTS

FireWire 800 equipped computer (9-pin connection)

•

•

Mac OS X 10.2.4 or higher

Windows 2000 or Windows XP

FireWire 400 equipped computer (4-pin or 6-pin connection)

• Mac OS 9.x or OS X

• Windows 2000 or Windows XP

USB equipped computer

• Mac OS 9.x or OS X

• Windows 2000 or Windows XP

4. WHAT’S IN THE BOX

Take a moment to ensure that the following items are included in the box. If anything is missing, please call G-Tech at (310) 449-4599. Please keep the shipping container and packing materials. In the unlikely event that you need to return G-DRIVE to us for any reason, you must use the

G-Tech shipping container. If the product is returned damaged caused by improper packaging, the warranty will be void and liability will rest with the user.

G-DRIVE FW:

• G-DRIVE disk array (FW400/800)

• Installation CD-ROM

• FireWire 800 (9-pin to 9-pin) cable

• External universal power supply

G-DRIVE Combo:

• G-DRIVE disk array (FW400/USB 2.0)

• Installation CD-ROM

• FireWire 400 (6-pin to 6-pin) cable

• USB 2.0 cable

• External universal power supply

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5.

G-DRIVE OVERVIEW

Security Slot

FireWire

400 Port

Power and Activity LED

G-DRIVE FW (FW400/800)

FireWire 800 Ports

Power

Connector

G-DRIVE Combo (FW400/USB 2.0)

On/Off

Switch

Attention Mac OS X Users

G-DRIVE is set up at the factory for use with Mac

OS X systems. If you are running Mac OS X,

G-DRIVE will mount on the OS X desktop right out of the box. If it becomes necessary to re-format G-DRIVE for Mac OS X, see section 7.1.

Attention Windows Users

G-DRIVE must be formatted for the Windows

Operating System before use on a PC. Please see section 7.2 for more information.

Attention Cross Platform Users

G-DRIVE can be used on both MAC and PC systems by formatting the drive “FAT32.”

There are some limitations when using FAT

32, see section 7.3 for details. Alternatively you can install software on the Windows machine such as “MacDrive” which will allow you to mount MAC formatted drives on your PC.

FireWire 400 Ports USB 2.0 Port

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6. INSTALLING G-DRIVE Q

G-DRIVE attaches to your computer via USB 2.0 and,

FireWire 400 or FireWire 400 and FireWire 800 depending on your model. Choose the connection appropriate for your system and connect G-DRIVE with a supplied cable.

7.1 Mac OS X (10.4)

1. Open the Apple Disk Utility. The Apple Disk Utility is in the Utilities Folder located in the Applications Folder on the Macintosh HD. A dialog box like the following will appear. G-DRIVE will be displayed in the left-hand column as shown.

Connect the supplied power cord to the Power Supply

“brick” and plug the other end in to a surge protector or wall outlet.

7. INITIALIZING G-DRIVE Q

G-DRIVE Q is set up at the factory for use with

Mac OS X systems. If you are running Mac OS

X, G-DRIVE Q will mount on the desktop right out of the box. If it becomes necessary to reformat G-DRIVE Q, follow the instructions below.

• For Mac OS X installations, proceed to Section 7.1

• For Windows 2000/XP installations, proceed to Section 7.2

• For Cross-Platform use see section 7.3

2. Select G-DRIVE by clicking on the entry in the left-hand column as shown below. Information about G-DRIVE will be displayed at the bottom.

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3. Select the Partition tab to view the partition options as shown below.

5. Click on the <Partition> button. The dialog box shown below will appear. Click on the <Partition> button to continue.

4. Set the Volume Scheme: to 1 Partition.

Enter a Volume Name: under Volume Information

(in this example G-DRIVE) and set Format: to

Mac OS Extended as shown below.

6. When partitioning is complete, G-DRIVE will be displayed in the left-hand panel as shown below.

Note: Alternatively, G-DRIVE can be set up in multiple volumes by selecting the desired number of partitions from the Volume Scheme pulldown menu.

7. Exit the Apple Disk Utility.

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G-DRIVE Product Guide

8. G-DRIVE will now mount on the desktop as shown below. 3. The Computer Management console will appear as shown below. Click on “Disk Management” in the left-hand panel.

G-DRIVE is identified as Disk 1 in this example.

G-DRIVE is now set up for use!!

7.2 Windows 2000/XP

1. Power on G-DRIVE, wait 10 seconds, then power on your computer.

2. Open the Disk Management utility by right-clicking on the My Computer icon on the desktop and selecting

“Manage” from the drop down menu as shown below.

Right click on Disk 1 and select Initialize Disk from the pull-down menu as shown. The window shown on the next page will appear.

4. Click on the <OK> button to continue.

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5. The following window will appear. G-DRIVE (Disk 1) is now identified as Basic and Online.

7. The window shown below will appear. Click on the

<Next> button to continue.

6. Right-click on the Disk 1 “Unallocated” bar entry and select New Partition… from the pull-down menu as shown below.

8. The following window will appear. Click on the <Next> button to continue.

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9. The window shown below will appear. Click on the

<Next> button to continue. This will create one large volume using all of the available space on G-DRIVE.

11.

Enter a Volume Label: (in this example, G-DRIVE), check the Perform a quick format box and click on the

<Next> button to continue.

Note: Multiple partitions can be created on G-DRIVE. Consult your

Windows documentation for instructions on setting up multiple partitions.

10. Windows will automatically assign a drive letter (in this example E:). Accept this assignment and click on the

<Next> button to continue.

12. The following window will appear. Click on the <Finish> button to continue.

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13. Windows will format the volume and then display the following window. Disk 1 is now identified as G-DRIVE (E:).

Exit the Computer Management console

7.3. Cross Platform Use

To setup your G-DRIVE for use on both Windows and

Macintosh systems, use the Apple Disk utility and format

G-DRIVE FAT32.

1.

Open the Apple Disk Utility. (The Apple Disk Utility is in the Utilities Folder located in the Applications Folder on your system drive). A window like the one below will appear.

2.

Select the G-DRIVE from the left-hand column, then select the “Erase” button at the top as shown. Select

MS-DOS File System from the drop down menu and

Enter “G-DRIVE” in the Name field.

14. G-DRIVE will now be displayed as an available hard disk drive under My Computer as shown below.

G-DRIVE is now set up for use!!

3.

Click on the erase button and the screen on the next page will appear.

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4.

Click “Erase” and your drive will be formatted to its full capacity as FAT32. With this format, you will be able to

READ/WRITE on both windows (2000/XP) and MAC OS machines. (NOTE: You could format your drive on a

Windows machine FAT32, however Windows currently limits FAT32 partitions to 32GB in size)

WARNING:

THIS WILL ERASE ALL DATA ON YOUR DRIVE.

NOTE: The 'MS-DOS File System' cannot write files over 4 GB. If you are working with files over

4 GB, you may want to choose a software option like MacDrive. MacDrive is Windows software that enables the Windows OS to mount MAC formatted drives. (www.macdrive.com)

8. UNMOUNTING/DISCONNECTING G-DRIVE

A great feature of G-DRIVE is its ability to be connected and disconnected while your computer is running. To prevent failures and/or data loss it is important to follow the steps below when unmounting/disconnecting G-DRIVE from your computer.

8.1 Mac OS X Computers

1. Before powering down and disconnecting G-DRIVE, you must unmount the system by simply dragging the G-DRIVE icon to the trash located in the dock.

2. It is now safe to power off and remove G-DRIVE from your system.

8.2 Windows Computers

1) Before powering down and disconnecting G-DRIVE, left-click on the Eject icon shown below.

2) The following box will appear. Click on the entry.

3) A balloon like the following will appear.

4) It is now safe to power off and remove G-DRIVE from your system.

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9. OPTIMIZING DATA TRANSFER RATES

G-DRIVE FW

G-DRIVE FW can be connected to any Mac or PC equipped with a FireWire 400 or FireWire 800 port. For best performance, G-DRIVE FW should be connected via FireWire

800. Alternatively, G-DRIVE FW may be connected to a

FireWire 400 port.

G-DRIVE Combo

G-DRIVE Combo can be connected to any Mac or PC equipped with a FireWire 400 or USB port. For best performance,

G-DRIVE Combo should be connected via FireWire 400.

Alternatively, G-DRIVE Combo may be connected to a USB

1.1 or USB 2.0 port.

G-DRIVE USB

G-DRIVE USB can be connected to any Mac or PC equipped with a USB1.1 or USB 2.0 port. For best performance,

G-DRIVE USB should be connected via USB 2.0.

10. TECHNICAL SUPPORT

If you encounter any difficulties while installing G-DRIVE, please contact G-Tech Technical Support via one of the following ways:

Telephone: (310) 449-4599

Fax: (310) 449-4670

E-mail: [email protected]

Internet: http://www.g-technology.com

When contacting Technical Support, make sure to be in front of your computer and have the following information readily available:

•

•

• Your G-DRIVE serial number (on bottom of unit)

• Operating system and version

• Computer brand and model

Amount of memory installed

Other devices attached to your computer

Thank you for purchasing G-DRIVE. If you have any comments or questions about this manual or the product, please call (310) 449-4599, or send an email to [email protected]

..

11. LIMITED WARRANTY

G-Technology Inc. (G-Tech) warrants your product against any defect in material and workmanship, under normal use, for the designated warranty period. If the product should become defective within the warranty period, G-Tech, will at its discretion, repair or replace the product. Repair or replacement parts or products will be furnished on an exchange basis and will be either new or reconditioned. All replaced parts or products shall become the property of G-

Tech. This warranty shall not apply if the product has been damaged by accident, misuse, abuse or as a result of unauthorized service or parts. Warranty service is available to the purchaser by obtaining a Return Material Authorization number (RMA) and by delivering the product during the warranty period to an authorized G-Tech service facility or to

G-Tech. The purchaser shall bear all shipping, packing and insurance costs and all other costs, excluding parts and labor, necessary to effectuate repair, replacement or refund under this warranty. All returned product must be shipped to

G-Tech in the original shipping container.

For more information on how to obtain warranty service, an

RMA number or to acquire shipping materials, contact G-Tech at 1629 Stanford Street, Santa Monica, CA 90404,

(310) 449-4599 or [email protected]

.

IN THE EVENT A PRODUCT BECOMES DEFECTIVE DURING

THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE

REMEDY SHALL BE REPAIR OR REPLACEMENT AS PROVIDED

ABOVE. INCIDENTAL OR CONSEQUENTAL DAMAGES,

INCLUDING WITHOUT LIMITATION LOSS OF DATA, ARISING

FROM BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ARE

NOT THE RESPONSIBILITY OF G-TECH AND, TO THE EXTENT

PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR

PROPERTY DAMAGE, AND TO THE EXTENT NOT

UNCONSCIONABLE, FOR PERSONAL INJURY DAMAGE.

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