AddSecure Iris Touch 220 Quick Installation & Maintenance Manual

IRIS Touch

Quick Installation &

Maintenance Guide

Version 1.0

Page 2 of 16 IRIS Touch Quick Installation & Maintenance Guide Version 1.0

Contents

1.

Introduction ............................................................................................................................ 4

2.

Product Features ..................................................................................................................... 4

3.

Package Contents .................................................................................................................... 4

4.

Board Configuration ................................................................................................................ 5

5.

Before You Start ...................................................................................................................... 6

6.

Installing the IRIS Touch .......................................................................................................... 7

6.1.

Mounting ..................................................................................................................... 7

6.2.

Power .......................................................................................................................... 7

6.3.

Connections................................................................................................................. 7

6.4.

GSM SIM card (IRIS Touch 200 & 240) ......................................................................... 8

6.5.

Dial Capture ................................................................................................................. 8

6.6.

PIN Inputs .................................................................................................................... 8

6.7.

Switch on and test ....................................................................................................... 8

6.8.

Configuration .............................................................................................................. 9

6.9.

Panel Configuration ................................................................................................... 10

6.10.

Testing ....................................................................................................................... 10

7.

Maintenance ......................................................................................................................... 11

7.1.

7.2.

7.3.

7.4.

Confirm current status .............................................................................................. 11

Check software version / Reflash .............................................................................. 11

Communication paths checks .................................................................................... 12

Test Alarm panel alarms and communication to ARC................................................ 12

8.

Specifications ........................................................................................................................ 13

IRIS Touch Quick Installation & Maintenance Guide Version 1.0 Page 3 of 16

1.

Introduction

The IRIS Touch offers cost effective Alarm over IP (AoIP) for the commercial and residential sectors.

All IRIS Touch diallers are certified as suitable for all Grade 4 systems with an Alarm Transmission

System (ATS) configuration SP6 for single path, or ATS configuration DP4 for dual path (IRIS Touch 240 only).

The IRIS Touch is based on Chiron’s successful IRIS Touch range of AoIP diallers with the same hardware and software used in all IRIS diallers; with the same level of security and features provided to military, governments, banks and commercial industry markets.

The IRIS Touch offers a touch screen as standard for configuration, local alerts, and allows diagnostic and tests to be performed by the engineer. Polling and alarm over communication paths of Ethernet and or

GPRS (3G, 4G and CDMA on request) to the monitoring centre.

. For the full This manual describes a quick guide to the installation of products from the IRIS Touch manual, including multi-lingual versions, please visit our website at: http://www.chironsc.com/downloads_security.html

2.

Product Features

Features

Fire retardant enclosure

Touch screen

Ethernet

GPRS

Dial capture

Relays

Inputs (Pins)

Serial RS485

Serial TTL

RS232 (Basic or Full)

Text messaging

Multi language menus

VoIP & SIP services

Option available on request

200





4





̶̶





3







IRIS Touch

220





1





3

4





Basic







3G / 4G / CDMA

240





3

4





1











3.

Package Contents

Contents dependent on model type:



Dialler board in plastic housing



Ethernet cable (IRIS Touch 220 & 240)



GSM antenna (IRIS Touch 200 & 240)



Stylus



18k Ohms sense resistor


4.

Board Configuration

IRIS Touch

RS232

(TTL)

SYS LED

Dial capture port screw terminals

RS485

Pin inputs

Touch

Screen

Front tamper

RS232

Relays

DC Power

SYS LED

LED Colour

Yellow flashing

Yellow constant

SIM Card

GSM

Antenna

Ethernet

Indication

Not currently configured or indicating that there are some current faults outstanding.

Communicating and no current faults (flickers on every poll).

Micro

USB


5.

Before You Start

Monitoring Centre (ARC)

Make sure that the monitoring centre to which the IRIS Touch device will send alarm signals is equipped with the appropriate IRIS Secure Apps receiving system. The following information should be obtained from the monitoring centre.

Dialler account number

Monitoring centre IP address

Ethernet Connection Details

The customer’s Ethernet (LAN) network details are required in order to connect the IRIS Touch. The following information should be obtained from the customer.

Fixed IP address or DHCP

If using DHCP then the following information will not be required as will be assigned by the network.

IP address

Gateway address

Subnet mask address

GPRS SIM Card and Access Point Name

If the installation uses GPRS then a SIM card will be required. The IRIS Touch will also need to be given a

GPRS ‘Access Point Name’ (APN) and other possible configurations as shown below. These can be obtained from the SIM card provider.

Access Point Name (APN)

User Name (USR)

Password (PWD)

SIM Pin


6.

Installing the IRIS Touch

Use the following procedure to install your IRIS Touch dialler:

6.1.

Mounting

Choose a suitable location, taking into consideration the routing of cables: power, panel dialler interface cable. Remove the two case fixing screws under the slide cover and open the unit, remove the two PCB fixing screws and remove the PCB.

Position the housing on the wall and drill three holes. Feed the cables through the opening at the base of the plate, or via the ‘knockouts’, and secure the plate to the wall with the three screws supplied.

6.2.

Power

The IRIS Touch dialler can be powered from a separate or Aux 9-28V DC power supply specified to delivery up to 1A current using the screw terminals indicated in Section 4 “Board Configuration ”

Note: For Radio & Telecoms Terminal Equipment Directive the power cable needs to be no longer than 3 meters in length.

Fit the power cable. DO NOT APPLY POWER TO THE DIALLER UNTIL INDICATED.

6.3.

Connections

Connect cables to the PCB for your system as shown on in Section 4 “Board Configuration ” :



Ethernet enabled systems (IRIS Touch 220 & 240): Ethernet socket ETH1.

Connect the Ethernet cable from ‘ETH1’ to the local IP router/switch or socket that has been allocated for the LAN/WAN network IP connection.



GPRS enabled systems (IRIS Touch 200 & 240): Cell Ant. Fit the supplied T-bar GSM antenna.

Note: An external GSM antenna can be fitted if required.



Dial capture port (optional and for more information see section below).

Optional serial connection

The following 3 connections are optional and depend on the panel connection method to be used.

By default the IRIS Touch RS485 connection is for Honeywell Galaxy panels. For alternative selections for other panel manufactures use the touch screen on the IRIS Touch Installers menu – settings to select the option required.



RS485 currently available for Honeywell Galaxy data bus connections (optional).



RS232 TTL (optional).



RS232 screw terminal (optional).

RS485 Connections (Honeywell Galaxy panels)

IRIS RS485 Screw terminal

0V (Power)

VIN (Power)

A

B









To









Galaxy Data Bus Terminal

Galaxy (-)

Galaxy (+)

Galaxy (A)

Galaxy (B)


6.4.

GSM SIM card (IRIS Touch 200 & 240)

DO NOT FIT the SIM card until after you have performed the GPRS Network Scan detailed in the Section 6.8

“Configuration” you will be prompted when to insert the SIM card.

6.5.

Dial capture

Dial capture enabled systems : Connect the dial port screw terminals with the alarm panel dialler telecoms line connections.

Note: Polarity is not important in this instance.

Fit the supplied 18K sense resistor in parallel with the dialler output of the alarm panel, at the alarm panel end of the cable.

Note: This resistor enables the dialler to detect cable faults and/or tampers and must be fitted at the alarm panel end of the cable to function correctly.

6.6.

PIN Inputs

The IRIS Touch dialler has 4 pin inputs that can be used to generate alarm messages, if you require more than 4 pin inputs then you can fit the IRIS Touch expansion board (ordered separately). These can be:



Text messages via SMS (GSM ).



SIA, Contact ID and Fast Format alarm messages over IP to the monitoring centre.

Note: These pin alarm inputs can also be used when the dialler is directly connected to an alarm panel via the serial or RS485 connections.

Via Open/Close Contact Source

Each pin input is designed to be connected in a loop via an open/close contact source from an alarm panel, or other device, to a reference ground pin available on the

IRIS dialler, as shown opposite.

Reference ground pins 1

Pin inputs

4

Opening the contact (i.e. loop is open circuit) generates an alarm signal. Closing the contact generates the equivalent restore signal.

Via Sense Resistors

It is also possible to link the contacts to the IRIS dialler via sense resistors so that an open or short circuit tamper on the loop can be detected and the monitoring centre alerted. In this case, the connections should be made as shown opposite.

Note: For this feature to work correctly it is essential that the resistors are connected at the contact end of the loop and not the dialler end. The monitoring centre must also enable the monitoring of this facility on the dialler within the IRIS Secure Apps receiving system.

Reference ground pins 1

6.7.

Switch on and test

To confirm power is applied, look for the indicator SYS LED is flashing yellow board.

Pin inputs

4

4K7 Resistor

15K Resistor

on the IRIS Touch dialler


6.8.

Configuration

To configure your dialler, use one of the following methods:



Touch screen.



Alarm panel integration e.g. Honeywell Galaxy (RS485 connection).

Note: For connections to Honeywell Galaxy on the serial integration ensure you configure the alarm panel first as this will transmit configuration to the IRIS Touch dialler.

For more details on the alarm panel integration download the full panel installation manual from http://www.chironsc.com/downloads_security.html

.



Connect the board’s Micro USB connector to a laptop / PC running the IRIS Toolbox software.

Download the IRIS ToolBox user guide from http://www.chironsc.com/downloads_security.html

.

Defaulting

If at any point you want to completely default the dialler you can use the following procedure:

1.

Enter the Installer menu on the dialler touch screen and enter the installer password.

2.

Go to the ‘Settings’ option and scroll down with the scroll bar on right till you see option for

‘Default All’.

3.

Enter the ‘Default All’ and confirm the default, this will cause the dialler to reboot and will now be defaulted.

Configuration via touch screen

IRIS Touch can be configured directly using the on board touch screen using the supplied stylus.

Enter the default installer code: 111111 and then click Logon.

You will be prompted to change the password, please record the new password.

Enter and confirm a new password and press ‘Save’.

The Main Menu is displayed.

IRIS Touch 200 or 240 with GPRS connection:

GPRS Network Scan

Select the ‘Run Network Scan’.

The scan must be carried out without the SIM card fitted.

The dialler listens for every base station in range, requests operator name and records the signal strength.

This will take a few minutes to complete.

For a reliable GPRS connection it is recommended that for the chosen network (SIM card) used there should be at least two base stations with signal strength (CSQ) of 10 or more.

If the signal strength is below or close to minimum then try to reposition the antenna or use an external high gain antenna (if necessary), and rerun the network scan to gain best signal strength.


Once you have the required GPRS signal strength power down the dialler and insert the SIM card into the

SIM card holder, then power the dialler back up.

Go back into the ‘Installers Menu’ and enter in the installer code that you had setup beforehand and then select the Installation Wizard as indicated next.

IRIS Touch 220 or 240 without GPRS or after network scan completed:

Installation Wizard

Select the Installation Wizard and follow the on screen prompts.

Once you have completed the Installation Wizard and setup any additional panel interface configuration via the settings menu you will need to check / configure the panel for the conneciton method using:

6.9.

Panel configuration

Panel configuration for dial capture

Telephone Number = the 12 digit format of the monitoring centre IP address (e.g. 192.168.0.34 would become 192168000034).

Acoount Number: 4 – 6 digit account number allocated by the monitoring centre.

Note: If the ‘Alarm Override’ mode is selected, the IRIS Touch dialler replaces the phone number and the account number used by the alarm dialler with the IP address of the monitoring centre and account number entered during configuration, so there is no need to change any settings on the alarm dialler.

Alarm panel integration e.g. Honeywell Galaxy (RS485 connection).

If you have not already made the changes to the relevant configurations in the panel for the integration, and require further details on these configurations then please download the full panel installation manual from http://www.chironsc.com/downloads_security.html

.

6.10.

Testing

Once all configurations are complete perform a full commissioning test with the monitoring centre. This will normally involve testing normal alarm transmissions from the alarm panel to the monitoring centre, and verifying that these are successfully received.


7.

Maintenance

There is no requirement for any onsite maintenance on the IRIS Touch .

If you want to carry out a maintenance inspection please perform the following:



Confirm the status of the IRIS Touch unit.



Clear any faults on the dialler.



Reflash IRIS Touch software to latest version.



Test the configured communication paths (Ethernet / GPRS).



Perform full test of alarms from the alarm panel and confirm these are received at the monitoring centre.

The IRIS Touch will give a visual indication of the current system status via the SYS LED. If this is yellow constant the current setup of the dialler is all reporting OK, if yellow flashing the dialler has some trouble events being reported.

To further investigate any faults or to perform checks the IRIS Touch dialler gives you the option, via the touch screen, to check the current status faults, reflash to latest software and perform communication path checks.

Touch the screen to exit the screen saver and you should now see the option indicating status and to enter the installer menu. You will now be in the main menu and can perform the following checks:

7.1.

Confirm current status

The IRIS Touch will indicate “Status – ok” If the current dialler setup is all working correctly, and if the status is showing “Status – Trouble” the dialler has a trouble reported. Click on the “Status – Trouble” and

Go to the option for “View Trouble Report”.

You can now check the current system troubles that are being reported and then look to resolve these issues. For further information please refer to the IRIS Touch Engineer Manual available from http://www.chironsc.com/downloads_security.html

.

7.2.

Check software version / Reflash

Go to the settings menu and then select the ‘Reflash’ option. On first entry to the reflash option which could be during installation or maintenance, the engineer will be required to change the password as required for EN50136-2. Please record the password on the installation documentation.

Enter the correct reflash password and the unit will try to connect to the Chiron reflash server and check if a later version is available. If a newer version is available you will have the option to ‘reflash now’.

The reflash will take up to 15 minutes if via GPRS and around 2 minutes with the Ethernet connection.

Once completed the dialler will reboot and switch to the new software. All configurations are saved and there is no need to reconfigure the IRIS Touch.


7.3.

Communication paths checks

You can test the communication paths for both polling and alarm communications using the ‘Test’ option in the Main installer menu, this will test all configured communication paths.

Please refer to the IRIS Touch Engineer Manual for more details available from http://www.chironsc.com/downloads_security.html

.

7.4.

Test alarm panel alarms and communication to ARC

Depending on the monitoring centre (ARC) you will now be required to perform alarm tests and possibly other tests to the ARC. If all working correctly you will then receive confirmation that you can leave site.


8.

Specifications

Transmission paths

Ethernet Standard

Connection

IP addressing

Connection fault detection

Standard

GPRS

(3G/4G/CDMA optional on request)

Connection

Connection fault detection

200

̶

̶

Quad band GSM

850/900/1800/1900 MHz

SMA socket for GSM antenna connection

Loss of registration with network

IP

TCP ports (outbound)

Alarm transmission

Interface to monitoring centre

Dial capture interface to alarm panel

Serial interface to alarm panel

PIN Inputs interface to alarm panel

220

UTP 10/100 Base T with auto-negotiation

240

Rj45 socket for CAT5 cabling

Dynamic (DHCP) or fixed

Loss of Ethernet synchronisation

̶

Quad band GSM

850/900/1800/1900 MHz

SMA socket for GSM antenna connection

Loss of registration with network

53165 (Alarms & Polling), 51292 (Diagnostic & Reflashing), 10001 (Upload / Download)

Alarm protocols

IRIS Secure Apps or IRIS Management suite

Two wire interface via terminal block

RS485, RS232 (TTL), RS232

Maximum input voltage range 0V to +24V

Input ‘low’ (alarm) threshold < 1V

Input ‘high’ (restore) threshold > 2V

Internal pull-up impedance 10K to 3.3V supply

SIA (level 1 to 3)

Contact ID

Fast format (Scancom)

Robofon (Dial capture only)

Dial capture interface, Lid & back tamper, Serial Interface, Pin inputs

Transmission interface/path fault

Tamper detection reporting to monitoring centre

Fault reporting to monitoring centre

Relay outputs

Maximum operating voltage

Maximum current rating

Power supply

Supply voltage

24V DC

100mA DC

9V to 28V DC

Note: For Radio & Telecoms Terminal Equipment Directive the power cable needs to be no longer than 3 meters in length

124mA @ 12V DC 138mA @ 12V DC

1A @ 12V DC

140mA @ 12V DC

12V DC 1A 12 Watt

Typical current

Maximum current

Recommended external PSU

Environmental

Operating temperature range

Operating humidity range

Weights and dimensions

Physical dimensions (L x W x D)

PCB weight

Fully packaged weight

-10°C to 55°C

95% max., non-condensing

19 cm x 13 cm x 4 cm

550 grams

750 grams


Safety

Care should be taken when connecting telecommunications equipment to ensure only like interfaces are connected to avoid safety hazards.

SELV: SELV (Safety Extra-Low Voltage) is defined as a secondary circuit which is so designed and protected that under normal and single fault conditions the voltage between any two accessible parts does not exceed a safe value (42.4V peak or 60V dc maximum)

The interfaces on the IRIS Touch have the following safety classifications:



Dial capture interface: SELV suitable for connection to the TNV interface of single line telecommunications equipment such as telephones, fax machines, etc.



Power Interface: SELV for connection to a DC supply



Inputs: SELV for connection to alarm output pin.

Conformance

European Directives

The IRIS Touch complies with the following European Directives:



1999/5/EC (Radio & Telecoms Terminal Equipment Directive)



2006/95/EC (Low Voltage Directive)



2004/108/EC (Electromagnetic Compatibility Directive)

EN50131, EN50136 (VdS Certified)

The dialler is compliant to the requirements of European Standards:

EN50131-1: 2006 & EN50131-10: 2014

EN50136-1: 2012 & EN50136-2: 2013

Security Grade 4 ATS-SP6 (IRIS Touch 200, 220 and 240), ATS-DP4 (IRIS Touch 240) / Environmental Class II



The future of security, secured

IP by security professionals, for the professional security industry

Installation and Service Engineer Support Telephone: +44 971 977 1133

(Calls are charged at 10p a minute from a BT landline. Calls from mobiles or other providers may be higher)

Sales Enquiries: +41 435 080 870

Email: [email protected]

www.chironsc.com

CHIRON SECURITY COMMUNICATIONS AG

BAARERSTRASSE 19

6300 ZUG

SWITZERLAND

The information contained is supplied without liability for any errors or omissions. No part may be reproduced or used except as authorized by contract or other written permission. The copyright and foregoing restriction on reproduction and use extend to all media in which the information may be embedded.

© 2014 Chiron Security Communications AG

AddSecure Iris Touch 220 Quick Installation & Maintenance Manual

IRIS Touch

Quick Installation &

Maintenance Guide

Contents

1.

Introduction

2.

Product Features

Features

200

IRIS Touch

220

240

3.

Package Contents

4.

Board Configuration

5.

Before You Start

6.

Installing the IRIS Touch

Mounting

Power

Connections

GSM SIM card (IRIS Touch 200 & 240)

Dial capture

PIN Inputs

Switch on and test

Configuration

Panel configuration

Testing

7.

Maintenance

Confirm current status

Check software version / Reflash

Communication paths checks

Test alarm panel alarms and communication to ARC

8.

Specifications

Safety

Conformance

The future of security, secured

IP by security professionals, for the professional security industry

© 2014 Chiron Security Communications AG

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