DuraLabel 9000 User Manual

800.788.5572

DuraLabel.com

9000

USER GUIDE

Minimum System Requirements

Operating System : Windows XP SP2 or later, Vista, Windows 7, Windows 8 or 8.1

Memory : 128MB RAM

Hard Drive : 100MB

Additional Requirements : IT Administrator Privileges

Supplies

DuraLabel supplies and the DuraLabel

®

9000 printer have been optimized for compatibility and print quality. Use only DuraLabel supplies from Graphic Products with your DuraLabel 9000 printer.

Copyright Information

No part of this guide, including the products and software described in it, may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any means, except as documentation kept by the purchaser for backup purposes, without the express written permission of Graphic Products, Inc.

Products and corporate names appearing in this guide may or may not be registered trademarks or copyrights of their respective companies, and are used only for identification or explanation and to the owners’ benefit, without intent to infringe.

Specifications and other content contained in this guide are furnished for informational use only and are subject to change at any time without notice, and should not be construed as a commitment by Graphic Products. Graphic Products assumes no responsibility or liability for any errors or inaccuracies that may appear in this guide.

Graphic Products ® , DuraLabel ® , PathFinder

© 2009, 2015 Graphic Products, Inc.

® , Toro ® and Lobo ® are Registered Trademarks of Graphic Products, Inc.

Introduction

Congratulations on the purchase of your DuraLabel 9000 thermal transfer printer . This guide will have you printing professional-quality labels and signs in no time!

Call us at 800.788.5572

with any questions about your DuraLabel 9000 printer. We’re here to help with all your label and sign-making needs.

DuraLabel.com | 800.788.5572 Introduction | 1

Contents

1. Warranties

1.1 5-Year DuraLabel Printer Warranty

1.1.1 Repairs

1.1.2 Batteries

1.1.3 Warranty Details

1.2 5-Year DuraLabel Premium Vinyl Warranty

2.1

5.1

5.2

6.1

Printer Parts

2.2 Supplies

2.3 Loading Vinyl Supply

2.4 Printer Ribbon Parts

2.5 Loading Ribbon

3.1 Inserting the Installation CD

3.2 Using a USB Cable

3.3 Using a Parallel Cable

3.4 Upgrading a Driver

4. Configuring Printer Drivers

4.1 Continuous Vinyl Printing Instructions

4.2 Die-Cut Label Printing Instructions

4.2.1 Label Supply Calibration

4.2.2 Driver Settings

4.2.3 Media Sensor Adjustment for Die-Cut Labels with Headers

4.2.4 Media Sensor Adjustment for RTK Color Bar Die-Cut Labels

4.3 B Mark Label Printing Instructions

4.3.1 Label Supply Calibration

4.3.2 Driver Settings

4.3.3 Adjusting the B Mark Media Sensor

4.4 Cutting Labels in Intervals

4.5 Adjusting Print Speed

4.6 Adjusting Darkness

DuraSuite Labeling Software

LabelForge Labeling Software

Label Creation with Your Word Processor

6.1.1 Using Templates

7.1 Text Boxes

7.1.1 Changing Text Box Size

7.1.2 Positioning Text Boxes

7.2 Graphics

7.3 Merging Information, Sequencing Labels

7.3.1 Creating an Excel Spreadsheet

2 | Contents

6.1.2 Setting up a Microsoft Word Document

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8.1 Setting an Ethernet Port using the Diagnostic Tool

8.2 Installing a Driver for the Ethernet Port

8.3 Manually Configuring the IP Address

8.4 Setting a Static IP

9. Cleaning and General Maintenance

9.1 Print Head

9.2 Cutter

9.3 Platen Roller

10. Troubleshooting

10.1 Speckles Appear Throughout Label

10.2 Fading of Text/Graphics Occurs During Printing

10.3 Hash Marks Appear Throughout Printing

10.4 Solid Printed Line Appears Across Entire Label

10.5 Unprinted Horizontal Lines Appear

10.6 LED Flashes Between Green “ON-LINE” and Red “ERROR”

10.7 Printer is Printing Labels but not Cutting Them

10.8 Receive a “No Ribbon” Error Message

10.9 Receive a “No Paper” or “Paper Jam” Error Message

10.10 Printer Cuts Labels Off-Center or into the Next Label

10.11 Wrinkles Appear on Half of Label

11. Specifications

11.1 Printer

11.2 Indicators and Buttons

11.3 Communication Interface

11.4 Power Requirements

11.5 Environment

11.6 Label Supply

11.7 Ribbon Supply

11.8 Printer Body

CONTENTS

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DuraLabel.com | 800.788.5572 Contents | 3

1. Warranties

1.1

5-Year DuraLabel Printer Warranty

Graphic Products’ DuraLabel printers are warrantied to be free from defects in materials and workmanship for a period of five (5) years from the date of purchase. Within this period, Graphic Products,

Inc. will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacement will be made at no charge to the purchaser for parts or labor, provided that the purchaser shall be responsible for any transportation cost. This warranty does not cover loss, damages from accident, or equipment or parts which have been misused, altered, neglected, carelessly handled, used for purpose other than those for which the printer was manufactured, or damages resulting from unauthorized service.

1.1.1

REPAIRS

Repairs are warrantied for 90 days. If the original warranty is still in effect, repaired units will remain under their original warranty or for 90 days from the date of service, whichever is longer.

1.1.2

BATTERIES

The optional battery packs for the DuraLabel Toro and Lobo portable systems are warrantied for three years from the date of purchase.

The battery for the DuraLabel 2000 PLUS system is warrantied for one year from the date of purchase.

1.1.3

WARRANTY DETAILS

The warranties and remedies contained herein are exclusive and in lieu of all other warranties whether express, implied, or statutory, including any liability arising under any warranty of merchantability or fitness for a particular purpose, statutory or otherwise.

This warranty gives the purchaser specific legal rights, which may vary from state to state.

In no event shall Graphic Products be liable for any incidental, special, indirect, or consequential damages, whether resulting from the use, misuse, or inability to use the product for any reason including defect. Some states do not allow the exclusion of incidental or consequential damages, so the above limitation may not apply in all areas.

Graphic Products retains the exclusive right within all warranty periods to repair, replace, or offer a full refund of the purchase price at its sole discretion. Such remedy shall be the purchaser’s sole and exclusive remedy for any breach of warranty.

4 | 1.1 5-Year DuraLabel Printer Warranty DuraLabel.com | 800.788.5572

WARRANTIES

General maintenance and cleaning of the DuraLabel printer is the purchaser’s responsibility and is not covered by the warranty. Expendable items or parts such as label supply and ribbon are not covered by this warranty.

NOTE: Speci À c preparation may be required before shipping. Please contact your

Graphic Products representative to ensure correct return procedure: please call

800.788.5572 for details. Graphic Products, Inc. shall not be responsible for any loss or damages incurred during shipping.

1.2

5-Year DuraLabel Premium Vinyl Warranty

DuraLabel supplies are tested for durability under various conditions, including UV exposure, moisture, heating and cooling cycles, abrasion, and chemical exposures.

Graphic Products warranties labels made from its Premium vinyl supplies for a period of five (5) years.

Within five years of purchase and after proper application, Graphic Products will replace labels made with DuraLabel Premium Vinyl which become unreadable or fail to maintain adhesion with the labeled surface. In such instance, Graphic Products, Inc. will provide a one-time replacement roll of the same supply.

DuraLabel.com | 800.788.5572 1.2 5-Year DuraLabel Premium Vinyl Warranty | 5

2. Loading the Printer

DuraLabel ribbon and vinyl supplies have been optimized for compatibility and print quality. Only authorized DuraLabel supplies from Graphic Products will print correctly in the DuraLabel 9000 printer.

An instructional video demonstrating how to load DuraLabel ribbon and supplies is included on your installation CD.

2.1

Printer Parts

K

J

I

A.

Media Sensor (green)

B.

Printed Label Opening

C.

Print Head

D.

Platen Roller (black)

E.

Print Head Mechanism

F.

Print Head Release Lever (green)

D E

G.

Adjustable Media Guides (white)

H.

Media Guide Bar (metal)

I.

Supply Bar

J.

Supply Guides

K.

Adjustable Pressure Knobs (green)

L.

Printer Cover

6 | 2.1 Printer Parts DuraLabel.com | 800.788.5572

LOADING THE PRINTER

2.2

Supplies

The DuraLabel 9000 ribbon and other media have been optimized for compatibility and print quality. Only authorized supplies from Graphic Products will print correctly in the

DuraLabel 9000.

2.3

Loading Vinyl Supply

IMPORTANT! Always turn the printer OFF when loading supplies. Always wait at least 5 seconds before turning power back ON.

NOTE: Watch a demonstration of supply loading, viewable at DuraLabel.com/duralabel-videos .

A. Open the printer cover by lifting up on the handle.

B. Push the green print head release lever to pop up the print head mechanism.

C. Remove and set aside the outside supply guide from the supply bar.

Handle on Printer

Cover

Print Head Mechanism Print Head Release Lever


Supply Bar

2.3 Loading Vinyl Supply | 7

LOADING THE PRINTER

D. Adjust the inside supply guide to cover the number corresponding to the size of label supply being loaded (see photo below).

E. Place the label supply onto the supply bar.

NOTE: Label supply should roll over the top and toward the front of the printer.

F. Fit the outside supply guide onto the label bar, against the label supply but with enough room for the label supply to rotate with ease.

The inside supply guide is set for 6" label supply.

Loaded supply and outside supply guide placed on supply bar


Media

Guide Bar

8 | 2.3 Loading Vinyl Supply

Loaded vinyl supply moving right to left.


LOADING THE PRINTER

G. Pull the leading edge of the label supply and thread it under the media guide bar and through the adjustable media guides.

H. Pull the label supply over the black platen roller and through the printed label opening.

Media Sensor (green) Printed Label Opening

Vinyl properly loaded

Platen Roller (black) Media Guide Bar

NOTE: Make sure the label supply threads under the green media sensor, located under the print head.

I. Move the adjustable media guides to fit the width of the label supply, securing the label supply in place.

Adjustable Media Guides (white)

Adjustable media guides À tted to width of vinyl supply

Guide À tted correctly


Guide not À tted correctly

2.3 Loading Vinyl Supply | 9

LOADING THE PRINTER

2.4

Printer Ribbon Parts

A

B

F

A.

Ribbon Rewind Spindle (front)

B.

Ribbon Guides

C.

Ribbon Sensor (black)

D.

Print Head Release Lever (green)

E.


F.

Ribbon Spindle (back)

10 | 2.4 Printer Ribbon Parts DuraLabel.com | 800.788.5572

LOADING THE PRINTER

2.5

Loading Ribbon

IMPORTANT! Always turn the printer OFF when loading supplies. Always wait at least 5 seconds before turning power back ON.

A. Set ribbon spindle guides based on loaded ribbon size.

a. For 2.33” ribbon, move each ribbon guide to the line indicated on the ribbon spindle and tighten the screw on the top of each ribbon guide.

b. For 8.66” ribbon, move the ribbon guides against the inside printer wall.

Guides for 4.33" ribbon

B. Slide an empty supply core onto the front ribbon rewind spindle.

Guides for 8.66" ribbon

Ribbon Rewind Spindle

NOTE: Make sure the empty supply core is Á ush against the ribbon guide.

C. Slide a ribbon supply roll onto the ribbon spindle, flush against ribbon guide, with the leading edge hanging down toward the back of printer.

Empty supply core applied to front ribbon rewind spindle

Ribbon supply being placed on ribbon spindle


Loaded ribbon supply on ribbon spindle

2.5 Loading Ribbon | 11

LOADING THE PRINTER

D. Pull the leading edge of the ribbon supply toward the back of the printer to provide enough ribbon to go through the printer.

Ribbon supply being pulled toward back of printer

Ribbon supply pulled to back of printer

E. Pull it down and thread it underneath the print head mechanism and above the ribbon sensor (black bar above green media sensor).

Ribbon being threaded underneath the print head mechanism and above the ribbon sensor.

F. Tape the end of the ribbon supply to the front of the empty supply core.

G. Roll the ribbon rewind spindle clockwise a few times toward the back of the printer to tighten the ribbon and remove flaws and fingerprints.

Ribbon being taped to front of supply core

12 | 2.5 Loading Ribbon

Ribbon supply tightened


LOADING THE PRINTER

H. Press down to close, with a hand on each side of the print head mechanism.

Closed print head mechanism

NOTE: Make sure the print head release lever latches closed .

I. Close the printer cover.

J. Turn the printer ON.


Print Head Release Lever

DuraLabel.com | 800.788.5572 2.5 Loading Ribbon | 13

3. Connecting the Printer

Connect the power supply from the DuraLabel 9000 printer to an electrical outlet.

Connect the USB or parallel cable from the DuraLabel 9000 to your PC and power ON the printer.

3.1

Inserting the Installation CD

Before inserting the installation CD, refer to the instructions for the type of cable you’re using. When using a USB cable, follow instructions in Section 3.2, Using a USB Cable .

When using a parallel cable, follow instructions in Section 3.3, Using a Parallel Cable .

NOTE: When printing RTK, arc Á ash and other die-cut or B Mark labels, you must set up the printer driver and printer. Refer to Section 4.2, Die-Cut Label Printing

Instructions , or Section 4.3, B Mark Label Printing Instructions .

3.2

Using a USB Cable

NOTE: You may need IT administrator privileges to install a driver.

The following instructions are only for those using a USB cable. Skip to Section 3.3,

Using a Parallel Cable , if installing manually.

A. Insert the DuraLabel 9000 Installation CD in your computer’s disk drive. A DuraLabel 9000 startup screen appears.

NOTE: If the CD does not run automatically, go to

Start > Computer and double-click on your CD/DVD drive, which should show the DL icon.

DuraLabel 9000 Startup Screen

B. Click on Driver Wizard , then click Next in the Driver Wizard window that appears.

C. Click I Agree on the Windows Printer Driver License Agreement window that appears.

DuraLabel Driver Setup Wizard

14 | 3.1 Inserting the Installation CD

Windows Printer Driver License Agreement


CONNECTING THE PRINTER

D. Select DuraLabel 9000 and click Next on the DuraLabel Driver Selection window that appears.

E. Choose the install location and click Install on the Choose Install Location window that appears. An Installing window shows installation progress.

F. Select Install printer drivers * on the Driver

Wizard window that appears and click Next .

Selecting a DuraLabel Driver

* NOTE: You will receive a notice if a previous driver is found that should be removed. Please refer to

Section 3.4, Upgrading a Driver , for instructions on uninstalling a driver.

G. A Plug and Play Detection window appears.

Highlight Graphic Products DuraLabel 9000 and click Next .

H. Enter printer name in the Printer name field in the Specify Printer Name window that opens; set it as the default printer by checking the box below the Printer name field. Choose a sharing option, then click Next .

I. Review information on the Completing the

Seagull Driver Wizard window that appears.

Click Finish if the information is correct. If it isn’t, correct previous selections and click

Finish when the information is correct.

Driver Install Location Window

Installing Window

Install Printer Driver Window

Install Driver for a Plug and Play Printer.

Specify Printer Name and Default and

Sharing Status.

Completing the Seagull Driver Wizard

DuraLabel.com | 800.788.5572 3.2 Using a USB Cable | 15


J. A Driver Wizard Completed Successfully window appears, confirming the printer driver installation was completed successfully. Now click Close .

K. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation.

Driver Wizard Completed Successfully Window Click Finish on the Completing the DuraLabel

Driver Setup Wizard window. The driver installation is now complete.

3.3

Using a Parallel Cable

NOTE: You may need IT administrative privileges to install a driver.

The following instructions are only for those using a parallel cable:

A. Insert the DuraLabel 9000 Installation CD in your computer’s disk drive. A DuraLabel 9000 startup screen appears.

NOTE : If the CD does not run automatically, go to

Start > Computer and double-click on your CD/DVD

Drive, which should display the DL icon.

B. Click on Driver Wizard , then click Next on the

Driver Setup Wizard window that appears.

C. Click I Agree on the Windows Printer Driver

License Agreement window that appears.


16 | 3.3 Using a Parallel Cable





Windows Printer Driver License Agreement Selecting a DuraLabel Driver


F. Select Install printer drivers on the Driver

Wizard window that appears and click Next .

G. Select Graphic Products DuraLabel 9000 on the Specify Printer Model window that appears and click Next .

H. Select the LPT1 port on the Specify Port window that appears and click Next .

I. Select Printer Name , set the printer as default and choose printer sharing options on the

Specify Printer Name window that opens, then click Next .

Driver Install Location Window

Installation Progress Window

Install Printer Driver Window Specify Printer Model for Driver Installation Select port LPT1 when using a parallel cable to install a driver.

DuraLabel.com | 800.788.5572 3.3 Using a Parallel Cable | 17


J. Review information on the Completing the

Seagull Driver Wizard window that opens and click Finish if the information is correct. If it isn’t correct, revise the selections made in previous steps and click Finish when the window’s information is accurate.

K. A Driver Wizard Completed Successfully window appears, confirming the printer driver installation was completed successfully. Click

Close .

Printer Name, Default and Sharing

Status

L. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation.

Completing the Seagull Driver Wizard Driver Wizard Completed Successfully

Window

Click Finish on the Completing the

DuraLabel Driver Setup Wizard window.

The driver installation is now complete.

18 | 3.3 Using a Parallel Cable DuraLabel.com | 800.788.5572


3.4

Upgrading a Driver

If you’re upgrading from a previously installed driver, follow these steps to uninstall the previous driver :

A. Insert the installation CD.

B. Press the Uninstall Driver button on the installation screen.

C. Click Remove printer drivers , then click Next .

D. Click Use advanced printer driver removal options , then click Next .

E. Check all existing DuraLabel printers , then click Next .

F. Check all existing DuraLabel drivers , then click Next .

G. Check all existing DuraLabel components , then click Next .

H. Check the files associated with the deleted items you wish to remove, then click

Next .

I. Review the list provided, then click Finish .

J. Click Restart .

The new DuraLabel 9000 printer driver may now be installed.

NOTE: If upgrading from an older driver, you may need to restart your computer during installation of the new driver.

DuraLabel.com | 800.788.5572 3.4 Upgrading a Driver | 19

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IMPORTANT! Perform the driver con À guration before opening the document you plan to print or close any documents you currently have open before making these changes.

A. Click Start > Devices and Printers* . A Devices, Printers and Faxes window appears.

*NOTE: If you do not À nd Devices and Printers in your Start menu, you can access

it in your Control Panel .

B. Right-click the Graphic Products DuraLabel 9000 icon and select Printing preferences.

A Printing Preferences dialog box appears.

C. Click the Page Setup tab and select Landscape or

Portrait , depending on your label’s orientation.

D. If your label size is not shown in the Stock Name drop-down menu, click Edit and set the size to match your label size.

NOTE: Your DuraLabel 9000 printer drivers are preset to several print values. Please be aware that changing a preset value is not fully supported by all software programs. For best results, make changes to preset values from the Devices and Printers window.

Printing Preferences dialog box with

Page Setup tab selected

4.1

Continuous Vinyl Printing Instructions

Your printer driver has been preset to common settings to reduce the steps needed to set them manually. You can change your settings by following these steps:

A. Select the Stock tab, then select Continuous from the Type drop-down menu under

“Media Settings.”

B. To cut after each label, select Cut from the Post-Print Action drop-down menu and select After Every Page from the Occurrence drop-down menu.

C. To cut after each job, select Cut from the Post-Print Action drop-down menu and select After Job from the Occurrence drop-down menu.

D. Click Apply .

20 | 4.1 Continuous Vinyl Printing Instructions DuraLabel.com | 800.788.5572

CONFIGURING PRINTER DRIVERS

These settings may be adjusted in Printer Properties* when printing your labels.

*NOTE: This will show as Preferences if accessing File > Print from DuraSuite

Labeling Software .

Printing Preferences dialog box, with Type set to “Continuous” and

Occurrence set to “After Every Page” on the Stock tab

Set the Printing Preferences

Occurrence menu to “After Job” to print multiple labels on a single length of supply.

4.2

Die-Cut Label Printing Instructions

4.2.1

LABEL SUPPLY CALIBRATION

Label supply must be calibrated to print die-cut labels. Using the menu on the left side of the front of your printer, follow these steps:

A. Press the Menu button.

B.

Select Setup .

C.

Select Sensor .

D.

Select Calibration .

E.

Select Gap Mode .

F.

Select Automatic .

G.

The printer will begin to feed supply as it calibrates .

H.

Follow directions in Section 4.2.2, Driver Settings .

DuraLabel.com | 800.788.5572 4.2 Die-Cut Label Printing Instructions | 21


4.2.2

DRIVER SETTINGS

Your printer driver has been preset to reduce the number of steps to be completed manually. You can change settings by following these steps:

A. For die-cut labels, select Labels With Gaps from the Type drop-down menu.

B. Set Gap Height to 0.12 inches and Gap Offset to 0 inches (default).

C. Click Apply , then OK .

Printing Preferences dialog box, with

Type set to “Labels With Gaps” on the

Stock tab

If the printer does not cut correctly, adjust Feed Offset up or down.

NOTE: Ensure the printer cuts directly in the center of the gap by adjusting Feed Offset on the Printing Preferences dialog box Stock tab. The 0 default setting works best for most label supply.

4.2.3

MEDIA SENSOR ADJUSTMENT FOR DIE-CUT LABELS WITH HEADERS

For optimum printing on die-cut labels, the media sensor needs to be adjusted either to the right or left.

DuraLabel 9000 adjustable media sensor

22 | 4.2 Die-Cut Label Printing Instructions DuraLabel.com | 800.788.5572


For die-cuts with a pre-printed header at the top—such as arc flash or NFPA labels— the media sensor should be adjusted so the end is centered over the blank printable area of the label. Slide the media sensor until its end is located over the blank white printable area.

Correct: End of media sensor centered over printable area

(white section of label)

I I t E d f di printable area t t t d

4.2.4

MEDIA SENSOR ADJUSTMENT FOR RTK COLOR BAR DIE-CUT LABELS

For RTK color bar die-cuts with a blank printable area at the top, the media sensor should be adjusted so it’s centered over the label’s printable area. Slide the media sensor until its end is located over the blank white printable area.

Correct: End of media sensor centered over RTK color bar label printable area

DuraLabel.com | 800.788.5572 4.2 Die-Cut Label Printing Instructions | 23


4.3

B Mark Label Printing Instructions

4.3.1

LABEL SUPPLY CALIBRATION

Label supply must be calibrated to print B Mark labels. Using the menu on the left side of the front of your printer, follow these steps:

A. Press the Menu button .

B. Select Setup.

C. Select Sensor .

D.

Select Calibration .

E.

Select B Mark Mode .

F.

Select Automatic .

G.

The printer will begin to feed supply as it calibrates .

H.

Follow directions in Section 4.3.2, Driver Settings .

4.3.2

DRIVER SETTINGS

Your printer driver has been preset to reduce the number of steps to be completed manually. You can change your settings by following these steps:

A.

For B Mark labels, select Labels With Marks from the

Type drop-down menu.

B. Set Mark Height to 0.12 inches and Mark Offset to 0 inches (default).

C.

Click Apply , then OK .


Type set to “Labels With Marks” on the

Stock tab

NOTE: Ensure the printer cuts correctly on B Mark labels by adjusting Feed

Offset on the Printing

Preferences dialog box

Stock tab. The 0 default setting works best for most label supply.

If the printer does not cut a B Mark label accurately, adjust Feed Offset up or down.

24 | 4.3 B Mark Label Printing Instructions DuraLabel.com | 800.788.5572


4.3.3

ADJUSTING THE B MARK MEDIA SENSOR

To ensure the media sensor is correctly positioned, check the position of the mark on the back of the B Mark supply, then, if necessary, adjust the media sensor to ensure it is positioned under the supply mark.

Media Sensor

Align the media sensor (circled) under your supply, ensuring it is in sight of the B Mark for proper alignment.

4.4

Cutting Labels in Intervals

To cut labels in intervals, set “Occurrence” to After Specified Interval . Set the interval to the number of labels needed, then click Apply to save your settings.

4.5

Adjusting Print Speed

Choose print speed from the Options tab, clicking on the arrow to the right of the Print

Speed drop-down menu. A 2” per-second setting is recommended.


Occurrence set to “After Speci À ed

Interval” on the Stock tab


Options tab chosen

DuraLabel.com | 800.788.5572 4.5 Adjusting Print Speed | 25


4.6

Adjusting Darkness

Change darkness settings from the Options tab, dragging the slider on the Darkness bar (see Figure 14). Darkness can be adjusted in single increments from 0 – 15. Keep the Graphics Format settings on Automatic .

Ribbon

Recommended Darkness Settings for Ribbon: (Print Speed Set at 2)

Standard

Black

White Red Blue Green Orange

Die-Cut

Labels

Darkness 5-8 5-8 5-8 5-8 5-8 5-8 9-12

When satisfied with all your settings, click Apply , then OK . Your driver is now set up and ready to create labels.

NOTE: You may need to change print settings to optimize the DuraLabel 9000 for printing with some ribbons and specialty supply. Higher speeds generally require higher darkness. If a ribbon wrinkles, lower the darkness. Increase darkness to ensure all ink is being transferred from the ink ribbon.

26 | 4.6 Adjusting Darkness DuraLabel.com | 800.788.5572

5. Installing Labeling Software

5.1

DuraSuite Labeling Software

DuraSuite Labeling Software lets you create professional-quality pipe markers and arc flash, NFPA Diamond, RTK, GHS and custom labels, quickly and easily. To install, from the DuraLabel 9000 startup screen, click on DuraSuite Label Software and follow the directions that appear. Refer to the DuraSuite Labeling Software User Guide for additional information.

NOTE: You may need IT administrator privileges to perform this installation.

5.2

LabelForge Labeling Software

LabelForge Labeling Software lets you design your own custom labels and signs and includes barcode creation tools for 2D and linear barcoding.

To install, from the DuraLabel 9000 startup screen, click on LabelForge Label Software and follow the directions that appear. Refer to the LabelForge Labeling Software User

Guide for additional information.

NOTE: You may need IT administrator privileges to perform this installation.

DuraLabel 9000 Startup screen

DuraLabel.com | 800.788.5572 5. Installing Labeling Software | 27

6. Label Creation

This section describes how to create labels using Microsoft ® Word. Variations may occur among different versions of Word, but basic principles are the same. The DuraLabel

9000 is designed to work with any currently supported Windows software and should work with the software installed on your computer. Both Microsoft Word 2003 and

2010 * were used to describe procedures in this Guide.

* NOTE: Navigation may vary depending on your version of Word, but the tools will

be the same.

The information in this section assumes your printer has been properly installed and is connected in the online mode.

6.1

Label Creation with Your Word Processor

DuraLabel 9000 printers operate off a standard Windows driver that allows access to a wide variety of software packages.

6.1.1

USING TEMPLATES

IMPORTANT! If you do not follow this step, you will need to create all labels from scratch.

The DuraLabel 9000 provides a variety of templates you can install from the installation

CD startup screen. Click on Templates & Symbols and follow the instructions. When installation is complete, templates and symbols will be accessible from a folder titled My

Documents\DL9000 Templates & Symbols .

To use a template, open Microsoft Word, select Open and browse the DL9000

Templates & Symbols folder. Any template you choose has been set up to print correctly on the DuraLabel 9000 printer with minimal augmentation.

28 | 6.1 Label Creation with Your Word Processor DuraLabel.com | 800.788.5572

LABEL CREATION

6.1.2

SETTING UP A MICROSOFT WORD DOCUMENT

When opening a document, change size and margins to match your label’s size. (Word processors default to 8.5" x 11".) Click on the File menu, then Page Setup . Click the

Margins tab on the Page Setup dialog box that appears. Set all Margins to 0 to print on the entire supply.

Set Orientation to Portrait if label width is the same dimension as the supply width loaded in your printer. Set orientation to Landscape if label height is the same as the supply width loaded in your printer. Click OK when done.

Now select the Paper tab and set the Paper size to the size label you want to create.

Either the Width or Height should match the width of supply loaded in your printe

Page Setup dialog box, with Margins tab selected

Page Setup dialog box, with Paper tab selected

DuraLabel.com | 800.788.5572 6.1 Label Creation with Your Word Processor | 29

7. Label Design

7.1

Text Boxes

Text boxes let you position text anywhere on a document. They can have borders and be filled with color, or have no borders and be transparent. They’re ideal for grouping text and graphics. You can format text within the text box to whatever size and style you choose.

Add a text box by clicking Insert on the Word toolbar, then click Text

Box . A menu appears displaying several text box templates. Click

Draw Text Box at the bottom of the menu , then draw a square on the blank page where you would like the text box to appear.

A text box with eight small boxes (handlebars) along its border appears at the location you clicked. You can begin entering text immediately. The text box expands as you enter text.

Text box with eight

“handlebars”

NOTE: Right-clicking on a text box allows you to edit some of its properties.

7.1.1

CHANGING TEXT BOX SIZE

The “handlebars” let you change text box size. Click on a handlebar and drag it until the text box is the desired size. Dragging a middle-top or middle-side handlebar changes the width or height of the text box. Dragging a corner handlebar lets you change width and height simultaneously.

Text box lengths and widths can be changed by dragging a handlebar until the text box is the size you want.

NOTE: Pressing the Shift Key while dragging a corner handlebar changes a text box’s width and height proportionately.

Text boxes can be resized proportionately by holding down the Shift Key while dragging a corner box

(handlebar). This text box is being enlarged by dragging a corner handlebar while pressing the Shift

Key.

30 | 7.1 Text Boxes DuraLabel.com | 800.788.5572

LABEL DESIGN

7.1.2

POSITIONING TEXT BOXES

To position a text box on a label canvas, place the cursor anywhere along the text box’s border, but not on a handlebar. Your cursor will become a 4-headed arrow. You can now drag the text box to another location.

If you don’t want the text box border to print on your label, double-click on a corner of the text box. A Format tab opens on your computer’s menu bar * . Click Shape Outline , then select No Outline from the options that appear.

* Describes Word 2007 or Word 2010 procedure

Placing your cursor along a text box border creates a 4-headed arrow. You can now move the text box by dragging it with your mouse.

The text box disappears.

Click Shape Outline from the Format tab, then

No Outline.

Text box with its border removed

NOTE: If you choose not to use a text box for your text, you will still be able to print your label, although you will not be able to move your text or graphics freely. Consult your word processor’s help À le for more detailed information about using the text box tool.

7.2

Graphics

To insert a symbol on your Word document, select Picture from your Insert tab, browse for the symbol you want to add, select it, then click Insert . The symbol now appears on your Word document. Move and resize symbols as necessary.

Access Templates and Symbols by clicking the Templates & Symbols button on your

DuraLabel 9000 Startup Screen.

NOTE: Graphic Products provides you with industrial safety symbols in the DL9000

Templates and Symbols folder on your

DuraLabel 9000 CD . Run the CD, then click on

Templates & Symbols on the DuraLabel 9000

Startup Screen that opens. You can store the

Templates and Symbols folder in any convenient location on your computer.

DuraLabel.com | 800.788.5572 7.2 Graphics | 31

LABEL DESIGN

HINT! When determining a symbol’s size, make it large enough to be recognized from a reasonable distance and check regulatory requirements to ensure compliance.

To freely position an image or symbol, right-click on it and select Format Picture from the context menu that appears. Select the Layout tab on the Format Picture dialog box that now appears and choose the “In front of text” text wrapping option.

Context drop-down menu, with

Format Picture selected

Position an image on a document by choosing “In front of text” from the Format Picture dialog box.

7.3

Merging Information, Sequencing Labels

Follow these steps to effectively create and efficiently organize labeling projects.

7.3.1

CREATING AN EXCEL SPREADSHEET

Successful labeling projects often involve merging Microsoft ® Word and Excel documents to produce well-coordinated, sequentially organized groupings of labels.

Start by opening an Excel document, placing column headers in the first row (Fig. 1).

For this example we use Part Numbers and Descriptions (Fig. 2).

FIGURE 1 Blank Excel document

FIGURE 2 Excel document with headers

32 | 7.3 Merging Information, Sequencing Labels DuraLabel.com | 800.788.5572

LABEL DESIGN

A. Enter your first two sequential numbers in cells A2 and A3 (Fig. 3). Select cells

A2 and A3 and place your cursor over the little box in the lower-right corner of the selection. Your cursor becomes a “+.” Now click and drag the selection down the number of cells equal to the number of labels in the sequence (Fig. 4).

FIGURE 3 Enter two rows of numbers …

FIGURE 4 … then drag your cursor the number of cells equal to the total number of labels in your sequence.

B. All the column’s numbers will sequence the same as the sequence used in the first two rows (Fig. 5). This example reflects 10 labels, with a sequence of 1.

C. Now enter the data for Column B , e.g., Descriptions, that relates to the data in corresponding rows of Column A (Fig. 6).

FIGURE 5

The spreadsheet reveals plans to print 10 labels, with Part Numbers sequenced by 1

FIGURE 6 Enter data under

Column B that relates to the data on the corresponding row of

Column A.

D. When all your data has been entered in the Excel spreadsheet, name and save your document in a location where you can easily find it . Consider placing it in a folder with other project documents. Close your Excel document after naming and saving it. You’ll come back to it shortly .

DuraLabel.com | 800.788.5572 7.3 Merging Information, Sequencing Labels | 33

LABEL DESIGN

E. Now open the Word template you want to import your Excel data into. In Figure 7 the static text “Part Number:” and “Description:” are already typed in. Now place your cursor where you want to insert your data.

F. Select the Mailings tab from the Word menu bar, then click on Select Recipients and Use Existing

List (Fig. 8). A Select Data Source window appears (Fig.9).

FIGURE 7 Word document ready to receive data from an Excel spreadsheet

FIGURE 8 Choose

“Select Recipients” and “Use Existing List” from the Mailings tab.

FIGURE 9 Navigate the Select Data Source window to access your

Excel À le.

G. Locate and select the Excel spreadsheet you just saved using the Select Data Source window (Fig. 9).

A Select Table dialog box appears (Fig. 10).

H. Select the Excel Spreadsheet page where your data is located, e.g., Sheet 1, on the Select Table dialog box. The Select Table dialog box closes when you make your selection.

I. Now click on the bottom half of the Insert Merge

Field button on your Word toolbar (Fig. 11). The names of your column headers will be displayed.

J. Select Column A header . A Column A space-holder

(<<Part_Numbers>>) appears next to the Column A header (Fig. 12).

FIGURE 10 Select the Excel sheet number where your data is located from the Select Table dialog box.

FIGURE 11 Bottom half of the Insert

Merge Field button selected, with column header names displayed.

34 | 7.3 Merging Information, Sequencing Labels

FIGURE 12 Word document ready to receive data from Excel Column A.


LABEL DESIGN

K. Select Column B header . A Column B space-holder (<<Descriptions>>) appears next to the Column B header (Fig. 13).

L. Select Preview Results from the Word toolbar. A View Merged Data window should appear (Fig. 14).

FIGURE 13 Word document ready to receive data from

Excel Column B.

FIGURE 14 Click Preview Results to display View Merged Data window.

M. With the Go to Record set at 1 , the first label in a sequence should now appear on the Word template (Fig. 15).

FIGURE 15 First label in a sequence, with content imported from an Excel spreadsheet.

N. Click on the Next Record arrow to display the next label in the sequence (Fig. 16).

FIGURE 16 Word template with Next

Record arrow selected and second label in the sequence displayed.

O. Now click the Finish & Merge button , then click Print Documents from the drop- down menu that appears (Fig 17).

P. A Merge to Printer selection box appears, offering the option of printing all labels , the current record , or specifying a range (Fig. 18). Check the appropriate button.

FIGURE 17 Click Print

Documents from the Finish

& Merge drop-down menu to start the process of printing sequenced labels.


FIGURE 18 Select labels for printing from the Merge to

Printer window.

7.3 Merging Information, Sequencing Labels | 35

LABEL DESIGN

Q. Select a DuraLabel Printer from the Print dialog box that appears (Fig. 19).

FIGURE 19 Select the DuraLabel

Printer you want to print your sequenced labels with from the Print dialog box.

R. If you would like to save a separate completed merged document containing every page in a single file, select the Auto Check for Errors button under the “Mailings” tab (Fig. 20).

S. A Checking and Reporting Errors window now appears. Leave the second option selected and click OK (Fig. 21). Your labels are displayed on a single document for your review (Fig. 22).

FIGURE 20 Check for errors before printing your labels using the

Auto Check for Errors tool.

FIGURE 21 The Checking and Reporting Errors window lets you decide how and when you want to receive error messages.

T. View your labels in sequence on the Word display that appears. If they are ready to print, go to File , then click Print . Your labels print as they appeared.

FIGURE 22 Your labels are displayed in sequence prior to printing.

36 | 7.3 Merging Information, Sequencing Labels DuraLabel.com | 800.788.5572

&RQÀJXULQJ(WKHUQHW&DUG

The internal Ethernet card can be configured using the front display panel buttons and

LCD on the DuraLabel 9000.

The Menu button on the front display panel will provide access to the printer menu. Use the UP and DOWN buttons to navigate through the menu. To enter data, use the UP button to increment the highlighted digit by 1. The DOWN button will shift one over and highlight the next digit. Pressing SELECT will accept the selection. Pressing MENU will take you to the previous screen.

8.1

Setting an Ethernet Port using the Diagnostic Tool

Use the following steps to set a port with the diagnostic tool:

A. Open My Computer , then right-click on the DuraLabel 9000 disk icon and select

Open .

B. Double-click on the DiagTool_128.exe to run the tool.

C. Click on Ethernet Setup from the Printer Function buttons on the left side.

D. On the Ethernet Setup window, select DHCP or set a specific Static IP , Subnet

Mask and Gateway . Click Set IP . The printer will restart with the new settings.

8.2

Installing a Driver for the Ethernet Port

Follow these steps to install a driver for use with the Ethernet port:

A. Insert the DuraLabel 9000 Installation CD in your computer’s disk drive. A DuraLabel

9000 startup screen appears.

B. Click on Driver Wizard , then click Next on the Driver Setup Wizard window that appears.

C. Click I Agree on the Windows Printer Driver

License Agreement window that appears.




Windows Printer Driver License Agreement

8.2 Installing a Driver for the Ethernet Port | 37

CONFIGURING ETHERNET CARD

Installing Window

Selecting a DuraLabel Driver Driver Install Location Window



F. Select Install printer drivers on the Driver Wizard window that appears and click

Next .

G. Select Graphic Products DuraLabel 9000 on the Specify Printer Model window that appears and click Next .

Install Printer Driver Window

Specify Printer Model Window

H. Click Create Port on the Specify Port window that appears. A Create Port selection box will now appear.

I. Select Standard TCP/IP Port on the Create Port selection box and click New Port .

Specify Port Window

38 | 8.2 Installing a Driver for the Ethernet Port

Create Port Selection Box



J. The Add Standard TCP/IP Printer Port Wizard appears. Click Next .

K. Enter the IP Address and Port Name in the Add Port dialog box that appears, then click Next .

L. An Additional Port Information Required window now opens. Select Standard:

Generic Network Card under Device Type and click Next .

Add Standard TCP/IP Printer Port

Wizard

Add Port Dialog Box

Additional Port Information Required

Window

M. Make sure the port information is correct on the Completing the Add Standard

TCP/IP Printer Port Wizard window that appears, then click Finish .

N. Select the newly created port on the Specify Port window that now appears, then click Next .

O. Select Printer Name , set the printer as default and choose printer sharing options on the Specify Printer Name window that opens, then click Next .

Completing the Add Standard TCP/IP

Printer Port Wizard Window

Specify Port Window

P. Review the information on the Completing the

Seagull Driver Wizard window that opens and click Finish if the information is correct. If it isn’t correct, revise the selections made in previous steps and click Finish when the window’s information is accurate.


Specify Printer Name Window

Completing the Seagull Driver Wizard Window

8.2 Installing a Driver for the Ethernet Port | 39


Q. A Driver Wizard Completed Successfully window appears, confirming the printer driver installaton was completed successfully. Click Close .

R. The previous window closes and a Completing the DuraLabel Driver Setup Wizard window appears. Click Finish to complete the new driver installation.

Driver Wizard Completed Successfully

Window

Completing the DuraLabel Driver Setup

Wizard Window

8.3

0DQXDOO\&RQÀJXULQJWKH,3$GGUHVV

A. Press the MENU button.

B. Select Main Menu .

C. Select Setup .

D. Navigate to Ethernet , then press SELECT .

E. Select DHCP or Static IP .

8.4

Setting a Static IP

A. Highlight Static IP and press SELECT .

B. Set the IP address using the Up , Down , Menu and Select buttons as described earlier.

40 | 8.3 Manually Con À guring the IP Address DuraLabel.com | 800.788.5572

9. Cleaning and General Maintenance

IMPORTANT! Always turn the printer OFF before cleaning, performing maintenance or loading supplies. Always wait at least 5 seconds before turning the power back ON.

Basic cleaning of print head, cutter and platen roller will prolong the printer’s life and help produce crisp, clear labels and signs. Refer to Section 2.1, Printer Parts, for additional cleaning and maintenance information.

9.1

Print Head

A. Pop up the print head mechanism by pressing on the print head release lever, then remove any loaded supplies.

B. Use a pair of scissors or a blade to separate any ribbon from the ribbon spindles.

C. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.

Print head exposed Opening a cleaning swab

D. Run the swab back and forth across the print head several times to remove any built-up adhesive, ribbon residue or dust particles.

E. Clean the front and underside of the print head.

The entire outlined area should be cleaned.

DuraLabel.com | 800.788.5572 9.1 Print Head | 41

CLEANING AND GENERAL MAINTENANCE

9.2

Cutter

A. Open the DuraLabel 9000 cover.

B. Rewind any loaded supply away from the cutting mechansim.

C. Using a magnetic screwdriver, remove the two recessed screws on the front of the cutting mechanism.

D. Lift up the cutting mechansim slightly and pull it away from the printer body.

E. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.

F. Run the swab back and forth several times across all sides of the cutting mechanism’s cutting blades to remove any buildup of labeling adhesive.

G. Attach the cutting mechanism to the front of the printer and tighten the screws.

Remove the recessed screws, shown inside the circles.

Detached cutter mechanism, exposing cutting blades

42 | 9.2 Cutter

Cleaning blades inside cutter mechanism


CLEANING AND GENERAL MAINTENANCE

9.3

Platen Roller

A. Place a cleaning swab between your forefinger and thumb and squeeze until it snaps. Alcohol will be distributed to the cotton side of the swab.

B. Run the swab back and forth across the platen roller several times to remove any buildup. Rotate the platen roller to clean all sides of the roller.

Cleaning Platen Roller

C. Give the platen roller a couple minutes to dry, then reload your ribbon and supply.

Your DuraLabel 9000 is now cleaned and ready to use.

NOTE: To maintain optimal performance, the DuraLabel 9000 printer should be cleaned after every two rolls of supply. The print head, cutter mechanism and platen roller should be cleaned with alcohol swabs to remove buildup of adhesive, dust and other substances. Always turn the printer OFF before cleaning, performing maintenance or loading supplies.

DuraLabel.com | 800.788.5572 9.3 Platen Roller | 43

10. Troubleshooting

The following solutions address some of the most common printing challenges. Please call Graphic Products for free customer support.

10.1

Speckles Appear Throughout Label

Possible Cause : Supply has not been stored properly and dirt has contaminated the supply.

Solution: Replace the label supply if the problem persists after the first few prints. Store supplies in a dust-free environment.

Dirty vinyl supply

10.2

Fading of Text/Graphics Occurs During Printing

Possible Cause: The darkness is set too low.

Solution: Increase the darkness.

Possible Cause: The print speed is set too high.

Solution: Decrease the print speed (see Section 4.5,

Adjusting Print Speed).

Incorrect print settings

10.3

Hash Marks Appear Throughout Printing

Possible Cause: The darkness is set too high.

Solution: Decrease the darkness.

Possible Cause: The print speed is set too low.

Solution: Adjust the darkness setting. If this does not eliminate or satisfactorily reduce the hash marks, increase the print speed (see Section 4.5, Adjusting Print Speed).

Incorrect print settings

10.4

Solid Printed Line Appears Across Entire Label

Possible Cause: Print head is damaged.

Solution: Contact customer service at 800.788.5572.

Bad print head

44 | 10.1 Speckles Appear Throughout Label DuraLabel.com | 800.788.5572

10.5

Unprinted Horizontal Lines Appear

Possible Cause: If the horizontal lines run partially through the label, there may be foreign particles on the print head.

Solution: Clean the print head.

Possible Cause: If horizontal lines run through the entire label, the print head is defective.

Solution: Replace the print head.

Burnt-out pixel

TROUBLESHOOTING

10.6

LED Flashes Between Green “ON-LINE” and Red “ERROR”

Possible Cause: Printer doesn’t recognize supply.

Solution : Follow these steps:

A. Turn printer OFF .

B. Turn printer back ON and try printing again.

Possible Cause: Supply roll may be defective.

Solution: Replace supply roll.

A. If printer begins working, previous supply roll was defective.

B. Call Graphic Products for return instructions and replacement.

10.7

Printer is Printing Labels but not Cutting Them

Possible Cause: Your printer is looking for gaps but it’s printing to a continuous roll

Solution: Follow these steps:

A. Save the template you’re using and close any labeling program.

B. Open Devices and Printers in your Start menu.

C. Right-click on the Graphic Products DuraLabel 9000 icon and select Printing

Preferences .

D. Select the Stock tab.

E. Set Type to Continuous .

F. Click OK .

G. Reopen your template and try printing again.

DuraLabel.com | 800.788.5572 10.7 Printer is Printing Labels but not Cutting Them | 45

TROUBLESHOOTING

Possible Cause: You may be using pre-printed labels with gaps your printer doesn’t see.


A. Ensure the Stock tab is set to Labels with Gaps .

B. Open the printer cover.

C. Ensure label guides are closed around label supply.

D. Check that Media Sensor Bar is positioned properly. Refer to Section 4.2.3

, Media

Sensor Adjustment for Die-Cut Labels with Headers .

E. Calibrate label supply: a. Press the Menu button.

b. Select Setup .

c. Select Sensor .

d. Select Calibration .

e. Select Gap Mode .

f. Select Automatic .

g. Follow directions in Section 4.2.2, Driver Settings .

F. Close printer cover.

G. Try printing again, with printer set to Labels with Gaps .

10.8

Receive a “No Ribbon” Error Message

Possible Cause: Ribbon is loaded incorrectly.

Solution: Refer to Section 2.5

, Loading Ribbon , in this Guide.

10.9

Receive a “No Paper” or “Paper Jam” Error Message

Possible Cause: Vinyl is loaded incorrectly.


A. Ensure vinyl is loaded correctly.

B. Initialize printer, recalibrate, and try printing again.

C. To initialize, press Menu , then select Initialization . When asked Yes or No press

Initialize one more time to initialize the printer. Recalibrate per instructions in

Section 4.2.1 for die-cut label supply, or Section 4.3.1

for B Mark label supply.

D. Call Graphic Products if printing issue persists.

46 | 10.8 Receive a “No Ribbon” Error Message DuraLabel.com | 800.788.5572

TROUBLESHOOTING

10.10

Printer Cuts Labels Off-Center or into the Next Label

Possible Cause: Feed Offset is not on correct setting.

Solution: Adjust Feed Offset to proper setting.

Adjust Feed Offset to a setting where printer cuts die-cut or

B Mark labels correctly. The 0 default setting works best for most label supply.

Die-cut and B Mark labels cut correctly (l) … and cut off-center (r)

Possible Cause: Media sensor is reading B Mark label content .

Solution: Move media sensor to edge of the supply, away from any printed content , but still positioned under the supply.

If your B Mark labels are printing offcenter, align the media sensor under supply but away from any printed content.

10.11

Wrinkles Appear on Half of Label

Possible Cause: The ribbon wrinkles due to uneven print head pressure.

Solution: Set the adjustable pressure knobs. Increasing the pressure sometimes helps reduce unprinted specks, as well.

Ribbon wrinkled

DuraLabel.com | 800.788.5572 10.11 Wrinkles Appear on Half of Label | 47

TROUBLESHOOTING

SETTING LEFT ADJUSTABLE PRESSURE KNOBS

For wrinkles on the right side of the printed label, set the two left adjustable pressure knobs.

Left adjustable pressure knobs

Right adjustable pressure knobs

Front of printer

Label dispensed this end

Ribbon wrinkled on right side

A. Press down on the far-left adjustable pressure knob while turning it clockwise to the desired pressure setting.

B. Press down on the adjacent left adjustable pressure knob while turning it clockwise to the same pressure setting as the far-left pressure knob.

NOTE: You may need to experiment to determine best setting, based on type of label or sign.

48 | 10.11 Wrinkles Appear on Half of Label DuraLabel.com | 800.788.5572

TROUBLESHOOTING

SETTING RIGHT ADJUSTABLE PRESSURE KNOBS

For wrinkles on the left side of the printed label, set the two right adjustable pressure knobs .

Front of printer

Label dispensed this end

Ribbon wrinkled on left side

A. Press down on the far-right adjustable pressure knob while turning it clockwise to the desired pressure setting (see Fig. 4).

B. Press down on the adjacent right adjustable pressure knob while turning it clockwise to the same pressure setting as the far-right pressure knob.

Right adjustable pressure knobs

DuraLabel.com | 800.788.5572 10.11 Wrinkles Appear on Half of Label | 49

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11.1

Printer

Type : Thermal Transfer

Print Speed : Selectable, 2" or 3" per second

Resolution : 300 DPI

Maximum Print Width : 8.64"

Maximum Print Length : 100"

11.2

Indicators and Buttons

Indicators: POWER, ON-LINE, ERROR

Buttons: MENU, UP, PAUSE, DOWN, FEED, SELECT, POWER

11.3

Communication Interface

Communications: USB 2.0, RS-232C and Centronics

Memory: 8MB Flash memory, 32 MB SDRAM, SD Flash memory card slot

11.4

Power Requirements

Input Voltage: Switching power, 115 VAC/230VAC, 5A/3A, 50 – 60 H Z

Worldwide Voltage Compatibility

11.5

Environment

Operating Temperature: 41º F – 140º F (5º C – 40º C)

Operation Humidity: 20% – 85% non-condensing

Storage Temperature: -4º F – 122º F (-18º C – 50º C)

Storage Humidity: 5% – 90% non-condensing

Ventilation: Free air movement

11.6

Label Supply

Type: Continuous, B Mark and Die-Cut

Width: 4" – 9"

Gap Height: 0.12"

B Mark Height: 0.12"

50 | 11.1 Printer DuraLabel.com | 800.788.5572

SPECIFICATIONS

11.7

Ribbon Supply

Type: Wax, Wax/Resin, Resin

Capacity: 984' with 1" core

11.8

Printer Body

Dimensions: 18.5" W x 21.65" D x 13" H

For more specifications, please call 800.788.5572 to speak with a representative.

DuraLabel.com | 800.788.5572 11.8 Printer Body | 51

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