zBoost METRO Workspace

ZB540iP User Manual

zBoost products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party.

1 year manufacturer warranty. Warranty registration at www.zBoost.com

v.0214

zBoost ® METRO Workspace ZB540iP Manual

FCC Requirements

This is a CONSUMER Device.

BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint,

T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as speci fi

Antennas MUST be installed at least 20 cm (8 inches) from any person.

You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.

WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device.

FCC contact information: www.fcc.gov/signal-boosters/registration

Warning

Any product modi fi cations that use unauthorized antennas, cables, and/or coupling devices is no longer

FCC compliant and will void the product warranty.

i zBoost ® METRO Workspace ZB540iP Manual

About zBoost zBoost , the leader in cell phone signal boosters, manufactures the award-winning line of cell phone signal boosters that enhance the performance of your cell phone, smartphone and wireless data card.

Compatibility – Dual Band zBoosts are compatible with 800 MHz and 1900 MHz regardless of technology- including CDMA and GSM.

Patented technologies protect the carrier network.

1-year manufacturer warranty – register your product at www.zBoost.com

.

FCC Information

FCC ID: SO4ZB570-PCS-CEL

Warning: Changes or modi fi cations to this device not expressly approved by zBoost could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•

•

•

•

Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

Connect the equipment to an outlet on a circuit different from that to which the receiver is connected

Consult the dealer or an experienced radio/TV technician for help

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. In accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating element (antenna) shall be installed such that a minimum separation distance of

20cm (8in) is maintained from all persons.

Industry Canada Regulations

IC ID: 5544A-ZB570PCSCEL

This Class B digital apparatus meets all requirements of the Canadian Interference Causing

Equipment Regulations. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

The term “IC:” before the radio certi fi cation number only signi fi es that Industry Canada technical speci fi cations were met.

RF Exposure: The manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output is re-radiated and can cause interference to adjacent band users. This power reduction is to be by means of input power or gain reduction and ii

zBoost ® METRO Workspace ZB540iP Manual not by an attenuator at the output of the device.

Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.

Le fabricant nominale de la puissance de sortie de ce matériel est simple transporteur. Pour les situations lorsque plusieurs signaux porteurs sont présents, l’évaluation devrait être réduite de

3.5 dB, en particulier lorsque le signal de sortie est ré-émise et peut provoquer des interférences adjacentes à la bande utilisateurs. Ce pouvoir est de la réduction par le biais de la sortie d’alimentation ou la réduction de gain et non par un atténuateur à la sortie du dispositif.

Please note: This unit has been approved for use in Canada under RSS 131, however, consent for the use of this device to improve cellular or PCS coverage, must be obtained through your cellular or PCS provider, prior to placing the unit in operation. Please refer to the Industry Canada document CPC 2-1-05, Section 6.1 available or viewable at: http://www.ic.gc.ca/epic/site/smt-gst.nsf/en/sf08942e.html

Safety and Product Warranty Information

Copyright Notice

This manual is copyrighted. All rights reserved. This manual, whole or in part, may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine readable form for distribution. This manual whole or in part, may not be modi fi ed without prior consent, in writing, from zBoost.

Copyright © 2014 by zBoost.

Trademarks zBoost, the zBoost logo, Wireless Extenders, Wi-Ex, the Wi-Ex logo, and Extending Cell Zones are registered trademarks of zBoost.

Safety Guidelines

In accordance with FCC requirements of human exposure to radiofrequency fi elds, the radiating element (antenna) shall be positioned such that a minimum separation distance of 8 inches (20cm) is maintained between the radiating element and the user and/or general population.

Limited Liability

In no event shall zBoost be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the set up of, use of, inability to use, or performance of the information, services, products, and materials available from this manual.

These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty last, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

For full warranty guidelines, see page 10.

Note

Changes or modi fi cations not expressly approved by zBoost could void the user’s authority to operate this equipment and/or void the product warranty.

iii zBoost ® METRO Workspace ZB540iP Manual

Package Contents

Before you begin, make sure all of the following parts came with your zBoost METRO Workspace:

Literature Contents:

① Set Up Overview

Product Contents:

② Indoor Antenna

③ zBoost Base Unit

④ Power Supply

⑤ RG-6 Coaxial Cable - 50 ft.

⑥ Signal Antenna

⑦ Short Suction Cup Attachments

⑧ Long Suction Cup Attachments

②

①

SETUP OVERVIEW

③

④

⑤ iv

⑥

⑦

⑧

zBoost ® METRO Workspace ZB540iP Manual

Accessories

The following accessories are authorized for this zBoost product. Please see our website for complete selection. To order, call 1-800-871-1612 or visit, www.zBoost.com

Broadcast Antennas - Indoor

CANT-0032

CANT-0034

CANT-0039

YX027-F*

Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, CEL-PCS (1 dBi)

Indoor Broadcast Antenna, Omni Whip Direct to Booster, White, CEL-PCS (1 dBi)

Indoor Broadcast Antenna, Omni Whip Direct to Booster, Black, Wide- Band, LTE-

CEL-AWS-PCS (1 dBi)

Indoor Broadcast Antenna, Directional Panel w/ F-Female Connector, CEL-PCS

(6 / 8 dBi)

YX052 Indoor Broadcast Antenna, Wide-Band Ceiling-Mount Omni w/ F-Female Connector,

LTE-CEL-AWS-PCS (1 / 2 dBi)

External Antennas - Outdoor

CANT-0028

CANT-0031

Outdoor External Antenna, Directional Low Pro fi le Panel, CEL-AWS-PCS (6 / 8 dBi)

Window-mount External Antenna for YX540 zBoost METRO Workspace, Directional

Panel, CEL-PCS (6 / 8 dBi)

CANT-0033

CANT-0036

CANT-0040

CANT-0042

YX021-CEL

YX023-PCS

Outdoor External Antenna, Directional Panel, CEL (8 dBi)

Outdoor External Antenna, Directional Panel, PCS (13 dBi)

YX026-CEL Outdoor External Antenna, Directional 3 foot Yagi with 12 Elements, CEL (11 dBi)

YX039-PCS-CEL Outdoor External Antenna Kit, Two Directional Panels with Combiner, CEL-PCS

(8 / 13 dBi)

Coax Cable - To be used in addition to the cable included in your kit

YX030-0W8 8 Inch Window Entry Cable with F-Female Connectors

YX030-15W

YX030-35W

YX030-50W

YX031-10W

Outdoor External Antenna, Small Omni, CEL-PCS (3 / 5 dBi)

Outdoor External Antenna, Omni with Industrial Casing, CEL-PCS (3 / 5 dBi)

Outdoor External Antenna, Wide-Band Omni Directional, LTE-CEL-AWS-PCS

(3 / 5 dBi)

Outdoor External Antenna, Wide-Band Directional Log Periodic, LTE-CEL-AWS-PCS

(10 / 12 dBi)

15 Foot RG-6 Coaxial Extension Cable with F-Male Connectors

35 Foot RG-6 Coaxial Extension Cable with F-Male Connectors

50 Foot RG-6 Coaxial Cable with F-Male Connectors

10 Foot RG-8X Coaxial Cable with TNC-Male & Female Connectors (Booster to

Distribution Antenna)

100 Foot Low Loss RG-11 Coaxial Cable with F-Male Connectors YX031-100W

Accessories

YX012 Outdoor External Antenna Grounding Kit zBoost ® METRO Workspace ZB540iP Manual

Table of Content

FCC Requirements ................................................................................................................... i

FCC Information ...................................................................................................................... ii

Industry Canada Regulations .................................................................................................. ii

Safety and Product Warranty Information ................................................................iii

Copyright Notice ......................................................................................................................iii

Trademarks .............................................................................................................................iii

Safety Guidelines ....................................................................................................................iii

Limited Liability ........................................................................................................................iii

Package Contents .......................................................................................................iv

Accessories ..................................................................................................................v

Table of Content ...........................................................................................................1

Overview........................................................................................................................2

Why Indoor Signals Can Be Weak .......................................................................................... 2

Preparing to Set Up Your zBoost Product .................................................................3

Tools Needed .......................................................................................................................... 3

Check for Signal Strength ....................................................................................................... 3

Setting Up Your zBoost Signal Booster .....................................................................4

FIRST: Place Signal Antenna on the interior of a window located in the area of best signal . 4

SECOND: Place the zBoost Base Unit where you want to create a Cell Zone™ ................... 5

THIRD: Run the provided coaxial cable between the Base Unit and Signal Antenna ............. 5

FOURTH: Connect zBoost Base Unit to the provided power supply and plug into power ...... 5

Con fi rm That Your zBoost is Working Properly ....................................................................... 6

Improving Your Coverage Area ...................................................................................6

zBoost Base Unit Light Indicators ..............................................................................7

Technical Speci fi cations ..............................................................................................8

Frequently Asked Questions .......................................................................................9

Warranty Information .................................................................................................10

* The FCC requires that this panel antenna has a minimum horizontal separation of 6 feet (2 meters) from other CMRS (commercial mobile radio service) devices.

v 1

zBoost ® METRO Workspace ZB540iP Manual

Overview

Thank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home.

Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone. Like a skylight that brings sunlight into your home, zBoost transports and ampli fi es the outdoor signal into your home.

By following the easy instructions in this User Manual, you will be Extending Cell Zones™ into your home.

Why Indoor Signals Can Be Weak

There are several obstacles that can contribute to the poor reception you receive in your home:

1.

2.

Location of the Cell Phone Tower in Relation to Your Home

While cell phone providers have tried to place cell phone towers to provide the best overall coverage, local ordinances and terrain features can impose restrictions on where these towers can be placed, thus, limiting the signal strength available at your location.

Obstructions Caused by Buildings, Terrain and Trees

Cell phone signals can be completely blocked or re fl ected by buildings, walls, trees, hills and other terrain features resulting in low signal strength.

Energy ef fi cient windows contain a metal fi lm that can affect signal penetration into the house. zBoost ® METRO Workspace ZB540iP Manual

Preparing to Set Up Your zBoost Product

Tools Needed

The following tools are needed to set up zBoost:

•

•

•

#2 Phillips screwdriver

Cellular phone operating in the band supported by your zBoost unit

Drill (may be required for outdoor or attic antenna placement)

Check for Signal Strength

Before placing a zBoost in your home, make sure that you can place calls on the outside of your home, in the attic, at roof level or wherever you plan to place the Signal Antenna. zBoost can only bring signal into your home when signal reaches the Signal Antenna. If there is no signal, the zBoost will not work for you.

Using your cell phone, place a call from an outdoor location to con fi rm that enough signal is present to complete the call. If a weak signal is available at ground level, check the signal strength in your attic or at roof level location where the signal will likely be stronger and where the Signal Antenna can be placed for best performance.

If you can reliably make and receive calls outside your home, then zBoost can bring the signal into your home.

If only one signal bar is displayed on your cell phone outside, indoor coverage will be limited to one small room. We recommend placing the Signal Antenna outside and/or purchasing a zBoost upgrade Signal Antenna for increased coverage (see page v).

2

Note

Cell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase.

3

zBoost ® METRO Workspace ZB540iP Manual

Setting Up Your zBoost Signal Booster

PATIO

MASTER

BEDROOM

KITCHEN

BEDROOM

The METRO Workspace boosts signal up to 1500 square feet, making it perfect for apartments, condos and lofts. No outside antenna placement is required.

Boost voice and data transmission and improve call clarity in 4 easy steps:

FIRST: Place the Signal Antenna on the interior of a window located in the area of best signal

Determine the location that provides the strongest signal using the signal strength indicator on your cell phone. Find the location on the window that provides the most bars of signal strength. Before proceeding, make sure that the intended surface is clean and clear of any dust. Then choose the suction cup attachments appropriate for your setting (short or long), fasten to the Signal Antenna, and secure to your window.

Please note: Energy-ef fi cient windows will likely block signal from reaching the Signal Antenna. In this case, it is necessary to move the Signal Antenna away from this window to another location.

You may also upgrade to an outdoor rated antenna (part # cant-0042) if mounting an antenna outside is possible.

In order to capture the strongest signal, you may do one or all of the following:

1. Move the antenna around the window – higher is usually better.

2. Use the long suction cup attachments provided, in order to create a greater angle in which to capture the signal. The suctions cups must be vertical on the window (as pictured, with cable at the bottom – not on the side). Avoid draping the coax near the antenna.

3. Keep the Signal Antenna 2 feet from any metal.



4 zBoost ® METRO Workspace ZB540iP Manual

SECOND: Place the zBoost Base Unit where you want to create a Cell Zone™

Connect the Indoor Antenna and coax to the Base Unit and place it where you need signal. For the widest possible signal area, it is recommended that you position the Base Unit near the middle of a room or mount it on an interior wall. This Base Unit uses an omni-directional antenna that delivers signal in a circular pattern around the antenna. The zBoost METRO

Workspace does not require vertical separation; however, the Signal

Antenna and Indoor Antenna

Indoor Antenna should have at least 15 feet of horizontal separation.

Increasing separation of the 2 antennas will optimize zBoost performance. zBoost Base Unit

For best results, keep the Base

Unit off the fl oor and at least 2 feet away from other cords, metal objects or other wireless devices such as wireless routers or wireless access points. The zBoost METRO

Workspace performs best when there are no obstructions between the zBoost Base Unit and your mobile device.

Coaxial Cable

Power Supply

Base Unit Bracket

THIRD: Run the provided coaxial cable between the Base Unit and Signal

Antenna

Use the provided RG-6 coaxial cable to connect the Signal Antenna and the Base Unit. Coaxial connections can loosen when the cable is moved. Be sure the connections stay hand-tight.

Should you need additional cable length, 15 foot extensions (Part #: YX030-15w ) are available at www.zBoost.com.

The total cable length should not exceed 65 feet. A longer cable is helpful only if it allows you to place the Signal

Antenna in a location where you measure stronger signal.

Suction Cup

Attachments

Signal Antenna

FOURTH: Connect the zBoost Base Unit to the provided power supply and plug into a power outlet

Upon initial power up, the LED will cycle RED, GREEN and ORANGE for 30 seconds. After 30 seconds, a series of GREEN fl ashes will indicate the quality of your setup.

Following this, a solid GREEN light indicates normal conditions. If it is not solid GREEN, follow the instructions in the Base Unit LED Indicators section. Adjustments may be needed to optimize performance. If you fi nd the increased signal coverage is acceptable, however, no additional adjustments are needed. See “zBoost Base

Unit Light Indicators” on page 7) for more information.

NOTE: The Base Unit can be plugged into a standard 2 or 3 prong 110 VAC receptacle using the Included power supply. The power supply consumes less than 10W (less than 0.2A AC).

5

Indoor

Antenna

15 ft.

separation Coaxial Cable zBoost Base Unit

Power Supply

zBoost ® METRO Workspace ZB540iP Manual

Con fi rm That Your zBoost is Working Properly

With everything connected and the Base Unit plugged in, you should walk throughout the room and see that you are able to reliably place calls.

Remember, coverage varies based on outdoor signal level, home construction, and general installation care. Coverage in adjoining rooms will be reduced due to the walls or the ceiling/ fl oor.

Improving Your Coverage Area

Should you desire to improve coverage, you may:

• Move the Base Unit and/or adjust the angle of the Indoor Antenna.

• Move the antenna around the window – higher is usually better.

• Move the Base Unit farther from the Signal Antenna or around a wall.

Note

Cell phone signal bars are approximate and vary from phone to phone. The number of bars can fl uctuate widely, depending on the location of the phone, the position or angle of the phone, weather, etc. Most cell phone signal meters update every 6 to 10 seconds. An increase of only one bar typically indicates a 4x to 10x signal increase. zBoost ® METRO Workspace ZB540iP Manual

zBoost Base Unit Light Indicators

During Initial Power Up

Light Mode Status

Cycle RED,

GREEN,

ORANGE

Flashing

GREEN

System is powering up.

Please allow up to 30 seconds.

BASE UNIT will fl ash GREEN once for every

2 dB less than optimal system gain. Three fl ashes or less indicates the system will still operate properly.

Solution

N/A

1. Unplug the BASE UNIT power supply.

2. Relocate the SIGNAL ANTENNA to pick up the strongest signal from your wireless carrier.

3. Move the SIGNAL ANTENNA as far away from the

INDOOR ANTENNA as possible, with at least 15 ft. of horizontal separation.

4. Plug the BASE UNIT power supply back in.

5. Wait 30 secs. for the BASE UNIT to power cycle on.

After Initial Power Up

Light Mode Status Solution zBoost is ready. N/A SOLID

GREEN

Flashing

GREEN

SOLID

ORANGE zBoost is in use. N/A

SIGNAL

ANTENNA and INDOOR

ANTENNA are too close together.

1. Unplug the BASE UNIT power supply.

2. Move the SIGNAL ANTENNA as far away from the

INDOOR ANTENNA as possible, with at least 15 ft. of horizontal separation.

3. Plug the BASE UNIT power supply back in.

SOLID RED Signal from the carrier’s cell tower is too strong for the

BASE UNIT to operate properly.

4. Wait 30 secs. for the BASE UNIT to power cycle on.

1. Unplug the BASE UNIT power supply.

2. Relocate the SIGNAL ANTENNA to another spot.

3. If you have a directional antenna re-aim it to reduce carrier signal strength.

4. Plug the BASE UNIT power supply back in.

Flashing

RED

Excessive electronic noise in the system – the BASE UNIT will not operate.

5. Wait 30 secs. for the BASE UNIT to power cycle on.

^ Refer to Solution #2

6 7

zBoost ® METRO Workspace ZB540iP Manual

Technical Speci

fi

cations

Product Speci fi cations for zBoost METRO Workspace ZB540iP

PCS band

Frequency

System Gain

PCS band supported

Networks

Output power

Uplink: 1850 to 1910 MHz

Downlink: 1930 to 1990 MHz

64 dB

A, D, B, E, F, C

CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3G

Uplink: 22 dBm; Downlink: 4 dBm

Cellular band

Frequency

System Gain

CEL band supported

Networks

Output power

Uplink: 824 to 849 MHz

Downlink: 869 to 894 MHz

58 dB

A, B, A’, B’

CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3G

Uplink: 24 dBm; Downlink: 4 dBm

General

Power Consumption

Wall Supply Input ; Voltage

3W standby; 7W max signal - 5.0VDC, 2.0A Max

100-240VAC, 50-60 Hz

Input and Output Impedance TNC Connector: 50 Ohm; F Connector: 75 Ohm

System Certi fi cations

Base Unit Size and Weight

Operating Conditions

Coverage area

FCC Parts 15 & 20, Industry Canada

5” x 7” x 1.25” – 9 oz.

Indoor Use Only (40° - 105° F)

Desk area - up to 1,500 sq. ft.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users.

This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.

zBoost ® METRO Workspace ZB540iP Manual

Frequently Asked Questions

What can I expect my cell phone signal range and strength to be inside my home?

The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions that will affect the improved coverage area are signal strength outdoors, the type of building materials in the home, the placement of the unit and the antenna’s proximity to cellular towers.

You can expect that your indoor coverage will be improved. You will be able to make calls where you couldn’t before. The degree of improvement will depend upon many factors. The intent of zBoost products are to bring outside coverage inside. Just as the signal bars move up and down when outside, the boosted signal will fl uctuate in a similar fashion.

Is a cellular phone signal booster the same as a wireless router; will it help my WiFi signal?

The zBoost unit will not help your WiFi service. This unit is designed to work with wireless PCS and

Cellular phones and devices. The WIFI in your home operates on a different frequency.

Why isn’t my cell phone indicating more signal with more bars?

You may not always observe more bars that gain on your signal meter because of the signal spreading out from the antenna. If your phone has a dB meter, 3 dB is a signi fi cant increase of 2x,

6 dB is 4x, and 10 dB is 10x. On a four bar phone, one "bar" equals about 10 dB.

The increase in signal you will see depends upon:

•

•

•

•

The level of signal at the Signal antenna (outdoor)

The care of the antenna placement (two feet away from metal, adequate antenna separation [15 feet recommended])

The signal already present inside (related to building losses)

The distance of your phone/device from the Base Unit (signal spreads or diminishes rapidly with distance.)

There are usually several cell phones in use at one time in my home, will your product boost all of our signals simultaneously?

The zBoost METRO Workspace is designed to cover multiple signals simultaneously and will allow multiple users to operate at the same time.

This product is covered by patent US 7,706,744.

8 9

zBoost ® METRO Workspace ZB540iP Manual

Warranty Information

Limited 1 Year Warranty

Warranty Registration at www.zBoost.com

zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of one year.

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase. This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee.

What is Covered?

Warranty coverage begins the day you purchase the product. For one year from the original date, the zBoost Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished or comparable product (whichever is deemed necessary by zBoost) if it becomes defective or inoperative. The exchange will be made without charge to you for parts and labor. You will be responsible for the cost of shipping to the location designated by zBoost.

All products, including replacement products, are covered only for the original warranty period.

When the warranty on the original product expires, the warranty on the replacement product also expires.

What is Excluded?

Your warranty does NOT cover:

• Labor charges for set up of the unit.

•

•

Product replacement because of misuse, accident, lightning damage, unauthorized repair or other cause not within the control of zBoost.

Incidental or consequential damages resulting from the product. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.

• Any fi cations or other changes to the product, including but not limited to software or hardware modi fi cations in any way other than as expressly authorized by zBoost will void this limited warranty.

• Product that has been modi fi ed or adapted to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modi fi cations.

zBoost ® METRO Workspace ZB540iP Manual

Make sure you keep…

Please keep your sales receipt or other document showing proof of purchase. Attach it to this User

Manual and keep both nearby. Also, keep the original box and packing material in case you need to return your product.

Before requesting repair service…

If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation. Please unplug your system. Re-orient your

Signal Antenna and/or Base Unit to reduce the excessive signal source. Plug your system back in.

If still solid red, call customer support 1-800-871-1612.

To get warranty service…

Warranty service will be provided by zBoost. If you believe you need service for your unit, contact zBoost at 1-800-871-1612 or [email protected]. A representative will go through a diagnostic checklist with you. If it is determined that the product needs to be returned for service or exchanged, you will receive a return merchandise authorization (RMA) number. The representative will give you complete shipping details. Do not return products to zBoost without a Return

Authorization Number (RMA).

To get out of warranty service…

To obtain out of warranty service, contact zBoost at 1-800-871-1612 or [email protected] for information on the possibility of any costs for repair or replacement of out-of-warranty products.

Reminder

Record the model and serial number found on the product below:

Model #:_________________________________

Serial #: _________________________________

Purchase Date: ___________________________

10 11