advertisement
Dell UltraSharp U2717D
User’s Guide
Model: U2717D
Regulatory model: U2717Dt
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright © 2016-2019 Dell Inc. All rights reserved.
This product is protected by U.S. and international copyright and intellectual property laws.
Dell™ and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
All other marks and names mentioned herein may be trademarks of their respective companies.
2019 – 02 Rev. A05
Contents
About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Identifying Parts and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Monitor Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Plug-and-Play . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
LCD Monitor Quality and Pixel Policy. . . . . . . . . . . . . . . . . . . . . . .21
Setting Up the Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Tilt, Swivel, and Vertical Extension . . . . . . . . . . . . . . . . . 25
Adjusting the Rotation Display Settings of Your System . . . . . . . . . . 26
Connecting Your Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Organizing Your Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Removing the Monitor Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Turning on the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Front Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) Menu . . . . . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Contents | 3
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Product Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Mobile High-Definition Link (MHL) Specific Problems. . . . . . . . . . . . 53
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
FCC Notices (U.S. only) and Other Regulatory Information . . . . . . . . 54
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4 | Contents
About Your Monitor
Package Contents
Your monitor ships with the components shown below. Make sure that you have
received all the components and contact Dell
if something is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
Monitor
Stand riser
Stand base
Power cable (varies by country)
About Your Monitor | 5
USB 3.0 upstream cable (enables the USB ports on the monitor)
DP cable (mDP to DP)
• Quick Setup Guide
• Safety and Regulatory Information
• Factory Calibration Report
Product Features
The Dell UltraSharp U2717D monitor has an active matrix, thinfilm transistor (TFT), liquid crystal display (LCD), and LED backlight. The monitor features include:
• 68.47 cm (27-inch) active area display (Measured diagonally) 2560 x 1440 resolution, plus full-screen support for lower resolutions.
• Wide viewing angles with 99% sRGB color.
• Tilt, swivel, pivot and vertical extension adjustment capabilities.
• Removable pedestal and Video Electronics Standards Association (VESA™) 100 mm mounting holes for flexible mounting solutions.
• Ultra-thin bezel minimizes the bezel gap in multi-monitor usage, enabling easier set up with an elegant viewing experience.
• Extensive digital connectivity with DP, mDP, HDMI /MHL, and USB 3.0 helps futureproof your monitor.
• Plug and play capability if supported by your system.
• On-Screen Display (OSD) adjustments for ease of set-up and screen optimization.
• Security lock slot.
• Asset Management Capability.
• Energy Star Certified.
• EPEAT registered where applicable. EPEAT registration varies by country.
See www.epeat.net
for registration status by country.
• RoHS compliant.
• BFR/PVC Free monitor (excluding cables).
• Arsenic-Free glass and Mercury Free for Panel only.
• Energy Gauge shows the energy level being consumed by the monitor in real time.
• 0.5 W standby power when in the sleep mode.
• TCO Certified Displays.
6 | About Your Monitor
Identifying Parts and Controls
Front view
Label Description
1
Function buttons (For more information, see Operating the Monitor
)
2 Power on/off button (with LED indicator)
About Your Monitor | 7
Back View
Label Description
1
2
3
4
5
6
VESA mountiong holes (100 mm x 100 mm-behind attached VESA cover)
Regulatory label
Stand release button
Security lock slot
Use
Wall mount monitor using VESAcompatible wall mount kit (100 mm x 100 mm).
Lists the regulatory approvals.
Release stand from monitor.
Secures monitor with security cable lock
(sold separately).
Barcode, serial number, and Service
Tag label
Refer to this label if you need to contact
Dell for technical support.
Cable management slot Use to organize cables by placing them through the slot.
Side View
USB downstream port
Port with battery icon is for BC 1.2
8 | About Your Monitor
Bottom View
Label Description
1
2
3
4
5
6
7
8
9
AC power connector
HDMI /MHL connector
DP connector (in) mDP connector (in)
DP connector (out)
Audio line-out port
Use
To connect the monitor power cable.
Connect your computer with HDMI cable or MHL devices with MHL cable (optional).
Connect your computer with DP cable.
Connect your computer with mDP to DP cable.
DP output for MST (multi-stream transport) capable monitor. DP 1.1 monitor can only be connected as the last monitor in the MST chain. To enable MST, refer to instruction on section “
”.
NOTE: Remove the rubber plug when use DP out connector.
Connect speakers to playback audio coming through HDMI or DP audio channels.
Only supports 2-channel audio.
NOTE: The audio line-out port does not support headphones.
USB upstream port
WARNING: Excessive sound pressure from earphones or headphones can cause hearing damage or loss.
Connect the USB cable that comes with your monitor to the computer. Once this cable is connected, you can use the USB downstream connectors on the monitor.
USB downstream ports (2) Connect your USB device. You can only use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor.
Stand lock Lock the stand to the monitor using a M3 x 6 mm screw (screw not included).
About Your Monitor | 9
Monitor Specifications
Flat Panel Specifications
Screen type
Panel type
Viewable image
Diagonal
Active Area
Horizontal
Vertical
Area
Pixel pitch
Viewing angle
Horizontal
Vertical
Luminance output
Contrast ratio
Faceplate coating
Backlight
Response Time
Color depth
Color gamut
Resolution Specifications
Active matrix - TFT LCD
In-plane switching (IPS)
68.47 cm (27 inches)
569.736 mm (22.43 inches)
335.664 mm (13.21 inches)
191239.86 mm 2 (296.30 inches 2 )
0.2331 mm x 0.2331 mm
178° (typical)
178° (typical)
350 cd/m² (typical)
1000 to 1 (typical)
Anti-glare treatment of the front polarizer (3H)
LED
8 ms (typical), 6 ms (fast mode)
16.7 million colors
99% sRGB
Horizontal scan range
Vertical scan range
Maximum preset resolution
Video display capabilities
(DP & HDMI & MHL playback)
30 kHz to 88 kHz (DP/HDMI)
27 kHz to 70 kHz (MHL)
50 Hz to 75 Hz (DP/HDMI)
24 Hz to 60 Hz (MHL)
2560 x 1440 at 60 Hz
480i, 480p, 576i, 576p, 720p, 1080i, 1080p, 1440p
10 | About Your Monitor
720 x 400
640 x 480
640 x 480
800 x 600
800 x 600
1024 x 768
1024 x 768
1152 x 864
1280 x 1024
1280 x 1024
1600 x 1200
1920 x 1080
2048 x 1080
2560 x 1440
Preset Display Modes
Display Mode
67.5
64.0
80.0
75.0
67.5
66.58
88.8
Horizontal
Frequency
(kHz)
31.5
31.5
37.5
37.9
46.9
48.4
60.0
MHL Source Display Modes
75.0
60.0
75.0
60.0
60.0
60.0
60.0
Vertical
Frequency
(Hz)
70.0
60.0
75.0
60.3
75.0
60.0
75.0
Display Mode
640 x 480p
720 x 480p
Frequency
(Hz)
60
60
720 x 576p 50
720 (1440) x 480i 60
720 (1440) x 576i
1280 x 720p
1280 x 720p
50
60
50
1920 x 1080i
1920 x 1080i
1920 x 1080p
1920 x 1080p
60
50
30
60
Pixel Clock
(MHz)
108.0
108.0
135.0
162.0
148.5
147.16
241.5
28.3
25.2
31.5
40.0
49.5
65.0
78.8
+/+
+/+
+/+
+/+
+/+
+/-
+/-
Sync Polarity
(Horizontal/
Vertical)
-/+
-/-
-/-
+/+
+/+
-/-
+/+
About Your Monitor | 11
MST Multi-Stream Transport (MST) Modes
MST Source Monitor
2560 x 1440/60 Hz
Maximum number of external monitor that can be supported
2560 x 1440/60 Hz
1
NOTE : Maximum external monitor resolution supported is 2560x1440 60Hz only.
Electrical Specifications
Video input signals • Digital video signal for each differential line
Per differential line at 100 ohm impedance
• DP/HDMI/MHL signal input support
Input voltage/ frequency/current 100-240 VAC / 50 or 60 Hz ± 3 Hz / 1.7 A
(maximum)
Inrush current 120 V: 40 A (Max.)
240 V: 80 A (Max.)
Physical Characteristics
Connector type
Signal cable type
• DP connector (include DP in and DP out)
• mDP connector
• HDMI (MHL) connector
• Audio line-out
• USB 3.0 upstream port connector
• USB 3.0 downstream port connector x 4
(Port with battery icon is for BC 1.2) mDP to DP 1.8 M cable
USB 3.0 1.8 M cable
Dimensions (with stand)
Height (extended)
Height (compressed)
Width
Depth
Dimensions (without stand)
Height
Width
Depth
Stand dimensions
Height (extended)
540.2 mm (21.27 inches)
410.2 mm (16.15 inches)
611.3 mm (24.07 inches)
200.3 mm (7.89 inches)
355.6 mm (14.00 inches)
611.3 mm (24.07 inches)
48.3 mm (1.90 inches)
433.4 mm (17.06 inches)
12 | About Your Monitor
Height (compressed)
Width
Depth
Weight
387.2mm (15.24 inches)
292.4 mm (11.51 inches)
200.3 mm (7.89 inches)
Weight with packaging 9.9 kg (21.83 lb)
Weight with stand assembly and cables
Weight without stand assembly
(For wall mount or VESA mount considerations - no cables)
Weight of stand assembly
7.3 kg (16.09 lb)
4.5 kg (9.9 lb)
2.5 kg (5.51 lb)
Environmental Characteristics
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Altitude
Operating
Non-operating
Thermal dissipation
0°C to 40°C (32°F to 104°F)
–20°C to 60°C (–4°F to 140°F)
10% to 80% (non-condensing)
5% to 90% (non-condensing)
5,000 m (16,404 ft) (maximum)
12,192 m (40,000 ft) (maximum)
252.5 BTU/hour (maximum)
88.7 BTU/hour (typical)
About Your Monitor | 13
Power Management Modes
If you have VESA’s DPM-compliant video card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as power save mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes functioning. The following table shows the power consumption and signaling of this automatic power saving feature.
Power Consumption VESA
Modes
Normal operation
Active-off mode
Horizontal
Sync
Active
Inactive
Switch off -
Vertical
Sync
Video Power Indicator
Active Active White
Inactive Off
-
White
(blinking slowly)
Off
74 W (maximum)**
26 W (typical)
Less than 0.5 W
Less than 0.3 W
Energy Star
P
E
ON
TEC
Power Consumption
21.7 W***
68.7 kWh****
The OSD operates only in the normal operation mode. If you press any button in the active-off mode, one of the following message is displayed:
*Zero power consumption in OFF mode can only be achieved by disconnecting the AC mains cable from the monitor.
**Maximum power consumption with maximum luminance.
*** Power consumption of on mode as defined in Energy Star 7.0 version.
****Total energy consumption in kWh as defined in Energy Star 7.0 version.
This document is informational only and reflects laboratory performance. Your product may perform differently, depending on the software, components and peripherals you ordered and shall have no obligation to update such information. Accordingly, the customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied.
Activate the computer and the monitor to gain access to the OSD.
NOTE: This monitor is ENERGY STAR -compliant.
14 | About Your Monitor
Pin Assignments
DP connector (in)
Pin number 20-pin side of the connected signal cable
13
14
15
16
9
10
11
12
17
18
19
20
7
8
5
6
3
4
1
2
ML3(n)
GND
ML3(p)
ML2(n)
GND
ML2(p)
ML1(u)
GND
ML1(p)
ML0(n)
GND
ML0(p)
CONFIG1
CONFIG2
AUX CH (p)
GND
AUX CH (n)
Hot Plug Detect
Return
DP_PWR
About Your Monitor | 15
DP connector (out)
13
14
15
16
9
10
11
12
17
18
19
20
7
8
5
6
3
4
1
2
Pin number 20-pin side of the connected signal cable
ML0(p)
GND
ML0(n)
ML1(p)
GND
ML1(n)
ML2(p)
GND
ML2(n)
ML3(p)
GND
ML3(n)
CONFIG1
CONFIG2
AUX CH(p)
GND
AUX CH(n)
Hot Plug Detect
Return
DP_PWR
16 | About Your Monitor
mDP connector
Pin number 20-pin side of the connected signal cable
12
13
14
15
8
9
10
11
16
17
18
19
20
6
7
4
5
1
2
3
GND
Hot Plug Detect
ML3 (n)
CONFIG1
ML3 (p)
CONFIG2
GND
GND
ML2 (n)
ML0 (p)
ML2 (p)
ML0 (p)
GND
GND
ML1 (n)
AUX (p)
ML1 (p)
AUX (n)
GND
DP_PWR
About Your Monitor | 17
HDMI connector
14
15
16
17
8
9
10
11
6
7
4
5
2
3
Pin number 19-pin side of the connected signal cable
1 TMDS DATA 2+
TMDS DATA 2 SHIELD
TMDS DATA 2-
TMDS DATA 1+
TMDS DATA 1 SHIELD
TMDS DATA 1-
TMDS DATA 0+
TMDS DATA 0 SHIELD
TMDS DATA 0-
TMDS CLOCK+
12
13
TMDS CLOCK SHIELD
TMDS CLOCK-
CEC
Reserved (N.C. on device)
DDC CLOCK (SCL)
DDC DATA (SDA)
18
19
DDC/CEC Ground
+5 V POWER
HOT PLUG DETECT
18 | About Your Monitor
MHL connector
16
17
18
19
12
13
14
15
7
8
5
6
3
4
1
2
Pin number 19-pin side of the connected signal cable
N/C
CD_SENSE
N/C
N/C
TMDS_GND
N/C
MHL+
9
10
11
MHL_Shield
MHL-
N/C
TMDS_GND
N/C
N/C
N/C
CD_PULLUP
N/C
VBUS_CBUS_GND
VBUS
CBUS
2Shell Shield
About Your Monitor | 19
Universal Serial Bus (USB)
This section gives you information about the USB ports available on your monitor.
NOTE: Up to 2 A on USB downstream port (port with battery icon) with BC
1.2 compliance devices; up to 0.9 A on the other 3 USB downstream ports.
Your computer has the following USB ports:
• 1 upstream - bottom
• 4 downstream - 2 at left side, 2 at bottom
Power Charging Port - the one on the left side (Port with battery icon); supports fast current charging capability if the device is BC 1.2 compatible.
NOTE: The monitor’s USB ports work only when the monitor is on or in the power save mode. If you turn off the monitor and then turn it on, the attached peripherals may take a few seconds to resume normal functionality.
Transfer speed
SuperSpeed
Hi-Speed
Full speed
Data rate
5 Gbps
480 Mbps
12 Mbps
Power consumption
4.5 W (Max., each port)
2.5 W (Max., each port)
2.5 W (Max., each port)
USB upstream port USB downstream port
Pin number
1
2
3
6
7
4
5
8
9
Shell
Signal name
VBUS
D-
D+
GND
StdB_SSTX-
StdB_SSTX+
GND_DRAIN
StdB_SSRX-
StdB_SSRX+
Shield
20 | About Your Monitor
Pin number
1
2
3
6
7
4
5
8
9
Shell
Signal name
VBUS
D-
D+
GND
StdA_SSRX-
StdA_SSRX+
GND_DRAIN
StdA_SSTX-
StdA_SSTX+
Shield
Plug-and-Play
You can install the monitor in any Plug-and-Play-compatible system. The monitor automatically provides the computer system with its extended display identification data
(EDID) using display data channel (DDC) protocols so the computer can configure itself and optimize the monitor settings. Most monitor installations are automatic; you can select different settings if desired. For more information about changing the monitor
settings, see Operating the Monitor .
LCD Monitor Quality and Pixel Policy
During the LCD monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on LCD Monitor Pixel Policy, see
Dell support site at: http://www.dell.com/support/monitors .
About Your Monitor | 21
Setting Up the Monitor
Attaching the Stand
NOTE: The stand riser and stand base are detached when the monitor is shipped
from the factory.
NOTE: The procedure below is applicable for the default stand. If you purchased
any other stand, see the documentation shipped with the stand to set it up.
CAUTION: Place monitor of a flat, clean, and soft surface to avoid scratching the
display panel.
To attach the monitor stand:
• Remove the monitor protective cover and place the monitor with its front facing
downward on it.
• Insert the two tabs on the upper part of the stand to the groove on the back of
the monitor.
• Press the stand down till it snaps into its place.
22 | Setting Up the Monitor
• Hold the stand base with the triangle
mark ▲ facing upward.
• Align the stand base protruded blocks to the matching slot on the stand.
• Insert the stand base blocks fully into the stand slot.
Setting Up the Monitor | 23
24 | Setting Up the Monitor
• Lift the screw handle and turn the
screw clockwise.
• After fully tighten the screw, fold the
screw handle flat within the recess.
Using the Tilt, Swivel, and Vertical Extension
NOTE: This is applicable for a monitor with a stand. If you purchased any other
stand, refer to the respective stand setup guide for set up instructions.
Tilt, Swivel and Vertical Extension
With the stand attached to the monitor, you can tilt the monitor for the most comfortable viewing angle.
NOTE: The stand is detached when the monitor is shipped from the factory.
Rotating the Monitor
Before you rotate the monitor, your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor.
NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
Setting Up the Monitor | 25
NOTE: When in the Portrait View Mode, you may experience performance degradation in graphic-intensive applications (3D Gaming and etc.).
Adjusting the Rotation Display Settings of Your System
After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your System.
NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ’contents’ on your display.
To adjust the Rotation Display Settings:
1 Right-click on the desktop and click Properties.
2 Select the Settings tab and click Advanced.
3 If you have an ATI graphics card, select the Rotation tab and set the preferred
rotation.
4 If you have an nVidia graphics card, click the nVidia tab, in the left-hand column
select NVRotate, and then select the preferred rotation.
5 If you have an Intel ® graphics card, select the Intel graphics tab, click Graphic
Properties, select the Rotation tab, and then set the preferred rotation.
NOTE: If you do not see the rotation option or it is not working correctly, go to
www.dell.com/support and download the latest driver for your graphics card.
Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section, follow the
.
To connect your monitor to the computer:
1 Turn off your computer.
2 Connect the HDMI/mDP-DP/USB cable from your monitor to
the computer. (Vertically extend and tilt the monitor completely to rotate it for
cable connection. See Rotating the Monitor.
)
3 Switch on your monitor.
4 Select the correct input source at Monitor OSD Menu and turn on your
computer.
NOTE: U2717D default setting is DP 1.2. DP 1.1 Graphic card may not display
normally. Please refer to “
product specific problems – No image when using DP
” to change default setting.
26 | Setting Up the Monitor
Connecting the HDMI cable(Optional)
Connecting the DP (or mDP) cable
NOTE: Default is DP port. Select input source on monitor to switch to mDP.
Connecting the monitor for DP Multi-Stream Transport (MST) function
NOTE: Supports the DP MST feature. To make use of this feature, your PC
Setting Up the Monitor | 27
Graphics Card must be certified to DP1.2 with MST option.
NOTE: Remove the rubber plug when use DP out connector.
Connecting the USB cable
Using the Mobile-High Definition Link (MHL)
NOTE: This monitor is MHL ready.
NOTE: To use the MHL function, use only MHL certified cable and source devices
that support MHL output.
NOTE: Some MHL source devices may take more than a few seconds or longer to
output an image, depending on MHL source devices.
NOTE: When the connected MHL source device enters standby mode, the monitor
displays a black screen or the message below, depending on MHL source device’s
output.
To enable MHL connection, please perform the below steps:
1 Plug the power cable on your monitor into a AC outlet.
2 Connect the (micro) USB port on your MHL source device to HDMI (MHL) port
on the monitor with a MHL certified cable (see Bottom View
for details).
3 Turn on the monitor and the MHL source device.
28 | Setting Up the Monitor
4 Select input source on monitor to HDMI (MHL) by using OSD menu (see
the On-Screen Display (OSD) Menu for details).
5 If the monitor does not display an image, see
Organizing Your Cables
After attaching all necessary cables to your monitor and computer, (see
for cable attachment) organize all cables as shown above.
Setting Up the Monitor | 29
Removing the Monitor Stand
CAUTION: To prevent scratches on the LCD screen while removing the stand, make sure that the monitor is placed on a soft, clean surface.
NOTE: The procedure below is applicable for the default stand. If you purchased any other stand, see the documentation shipped with the stand to set it up.
To remove the stand:
1 Place the monitor on a soft cloth or cushion.
2 Press and hold the stand-release button.
3 Lift the stand up and away from the monitor.
30 | Setting Up the Monitor
Wall Mounting (Optional)
NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit.
Refer to the instructions that come with the VESA-compatible wall mounting kit.
1 Place the monitor on a soft cloth or cushion on a stable, flat table.
2 Remove the stand.
3 Use a Phillips crosshead screwdriver to remove the four screws securing the
plastic cover.
4 Attach the mounting bracket from the wall mounting kit to the monitor.
5 Mount the monitor on the wall by following the instructions that comes with the
wall mounting kit.
NOTE: For use only with UL or CSA or GS-listed wall mount bracket with minimum
weight/load bearing capacity of 4.5 kg (9.9 lb).
Setting Up the Monitor | 31
Operating the Monitor
Turning on the Monitor
Press the button to turn on the monitor.
Using the Front Panel Controls
Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change.
32 | Operating the Monitor
The following table describes the front panel buttons:
Front-Panel Button
1
Description
Use this button to choose from a list of preset color modes.
Shortcut key:
Preset Modes
2 Use this button to choose from a list of Input Source.
3
4
5
Shortcut key:
Input Source
Menu
Use this menu button to launch the on-screen display (OSD) and select the OSD menu.
See
.
Use this button to go back to the main menu or exit the OSD main menu.
Exit
Power (with power light indicator)
Use the Power button to turn the monitor On and
Off.
The white LED indicates the monitor is On and fully functional.
A glowing white LED indicates DPMS Power Save
Mode.
Operating the Monitor | 33
Front-Panel Button
Use the buttons on the front of the monitor to adjust the image settings.
Front Panel Button
1
Up Down
2
OK
3
Back
Description
Use the Up (increase) and Down (decrease) keys to adjust items in the OSD menu.
Use the OK button to confirm your selection.
Use the Back button to go back to the previous menu.
34 | Operating the Monitor
Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: Any changes you make using the OSD menu are automatically saved if
you move to another OSD menu, exit the OSD menu, or wait for the OSD menu
to disappear.
1 Press the button to launch the OSD menu and display the main menu.
2 Press the and buttons to move between options. As you move from one
icon to another, the option name is highlighted.
3 Press the or or button once to activate the highlighted option.
4 Press the and buttons to select the desired parameter.
5 Press to enter the slide bar and then use the or button, according to the
indicators on the menu, to make your changes.
6 Select the to return to previous menu or to accept and return to previous menu.
Operating the Monitor | 35
Icon Menu and
Submenus
Brightness/
Contrast
Description
Use this menu to activate Brightness/Contrast adjustment.
Brightness
Contrast
Brightness adjusts the luminance of the backlight
(minimum 0; maximum 100).
Press the button to increase brightness.
Press the button to decrease brightness.
NOTE: Manual adjustment of Brightness is disabled when
Dynamic Contrast is switched on.
Adjust the Brightness first, and then adjust Contrast only if further adjustment is necessary.
Press the button to increase contrast and press the button to decrease contrast (between 0 and 100).
Contrast adjusts the difference between darkness and lightness on the monitor.
Input Source Use the Input Source menu to select between different video inputs that are be connected to your monitor.
36 | Operating the Monitor
Icon Menu and
Submenus
DP
Description
Select DP input when you are using the DP (DisplayPort) connector. mDP
Use to select the mDP input source.
HDMI/MHL Select the HDMI/MHL input when you are using the HDMI connector.
Use to select the HDMI/MHL input source.
Auto Select
Use to select the DP input source.
Select mDP input when you are using the mDP (mini DisplayPort) connector.
Reset Input
Source
Color
Use to select Auto Select , the monitor scans for available input sources.
Resets your monitor’s Input Source settings to the factory defaults.
Use the Color menu to adjust the color setting mode.
Operating the Monitor | 37
Icon Menu and
Submenus
Description
Preset Modes When you select Preset Modes , you can choose Standard,
Multimedia, Movie, Game, Paper, Color Temp., sRGB or
Custom Color from the list.
• Standard: Default color settings. This is the default preset mode.
• Multimedia: Ideal for multimedia applications.
• Movie: Ideal for movies.
• Game: Ideal for most gaming applications.
• Paper: Loads brightness and sharpness settings ideal for viewing text. Blend the text background to simulate paper media without affecting color images.
• Color Temp.: The screen appears warmer with a red/yellow tint with slider set at 5,000K or cooler with blue tint with slider set at 10,000K.
• sRGB: Emulates 99% sRGB.
• Custom Color: Allows you to manually adjust the color settings. Press the and buttons to adjust the Red,
Green, and Blue values and create your own preset color mode.
38 | Operating the Monitor
Icon Menu and
Submenus
Input Color
Format
Description
Allows you to set the video input mode to:
• RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI, mDP-DP cable or
MHL devices using the MHL cable.
• YPbPr: Select this option if your DVD player supports only
YPbPr output.
Gamma Allows you to set the Gamma to PC or MAC .
Hue
User or to adjust the hue from ‘0’ to ‘100’.
NOTE: Hue adjustment is available only for Movie and Game mode.
Saturation
User or to adjust the saturation from ‘0’ to ‘100’.
NOTE: Saturation adjustment is available only for Movie and
Game mode.
Reset Color Resets your monitor’s color settings to the factory defaults.
Operating the Monitor | 39
Icon Menu and
Submenus
Display
Description
Use the Display menu to adjust image.
Aspect Ratio Adjust the image ratio to Wide 16:9, 4:3, or 5:4 .
Monitor
Sleep
Sleep After Timeout : Monitor goes into sleep after timeout.
Never : Monitor never goes into sleep.
Sharpness Makes the image look sharper or softer.
Use or to adjust the sharpness from ‘0’ to ‘100’.
Dynamic
Contrast
Allows you to increase the level of contrast to provide sharper and more detailed image quality.
Push the button to select the Dynamic Contrast “On” or “Off”.
NOTE: For Game and Movie preset mode only.
NOTE: Dynamic Contrast provides higher contrast if you select Game or Movie preset mode.
Response
Time
MST
Allows you to set the Response Time to Normal or Fast .
DP Multi Stream Transport, Set to ON enables MST(DP out),
Set to OFF disables MST function.
Reset Display Restores the display settings to factory defaults.
40 | Operating the Monitor
Icon Menu and
Submenus
Energy
Description
Power
Button LED
USB
Allows you to set the state of the power light to save energy.
Allows you to enable or disable USB function during monitor standby mode.
NOTE: USB ON/OFF under standby mode is only available when the USB upstream cable is unplugged. This option will be greyed out when the USB upstream cable plugs in.
Reset Energy Select this option to restore default Energy settings.
Operating the Monitor | 41
Icon Menu and
Submenus
Menu
Description
Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on.
Language
Rotation
Set the OSD display to one of eight languages.
(English, Spanish, French, German, Brazilian Portuguese,
Russian, Simplified Chinese, or Japanese).
Rotates the OSD by 0/90/180/270 degrees.
You can adjust the menu according to your display rotation.
Transparency Select this option to change the menu transparency by using
and (min. 0 / max. 100).
Timer
Lock
Reset Menu
OSD Hold Time: Sets the length of time the OSD remains active after you press a button.
Use the and buttons to adjust the slider in 1-second increments, from 5 to 60 seconds.
Controls user access to adjustments. When Lock is selected, no user adjustments are allowed. All buttons are locked.
NOTE:
Lock function – Either soft lock (through OSD menu) or hard lock (Press and hold the exit button 6 sec)
Unlock function – Only hard unlock (Press and hold the exit button 6 sec)
Restore the menu settings to factory defaults.
42 | Operating the Monitor
Icon Menu and
Submenus
Description
Personalize Select from Preset Modes, Brightness/Contrast, Input Source,
Aspect Ratio, Rotation set as shortcut key.
Reset
Personalization
Restores shortcut keys to factory defaults.
Operating the Monitor | 43
Icon Menu and
Submenus
Other
Description
DDC/CI
Select this option to adjust the OSD settings, such as the
DDC/CI , LCD conditioning , and so on.
DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer.
Select Disable to turn off this feature.
Enable this feature for best user experience and optimum performance of your monitor.
44 | Operating the Monitor
Icon Menu and
Submenus
LCD
Conditioning
Description
Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Select Enable to start the process.
Reset Others Restores other settings, such as DDC/CI , to factory defaults.
Factory Reset Restores all OSD settings to the factory defaults.
NOTE: This monitor has a built-in feature to automatically calibrate the brightness
to compensate for LED aging.
Operating the Monitor | 45
OSD Warning Messages
When the Dynamic Contrast feature is enabled (in these preset modes: Game or Movie ), manual brightness adjustment is disabled.
When the monitor does not support a particular resolution mode, you can see the following message:
This means that the monitor cannot synchronize with the signal that it is receiving from
the computer. See Monitor Specifications for the Horizontal and Vertical frequency
ranges addressable by this monitor. Recommended mode is 2560 x 1440.
You can see the following message before the DDC/CI function is disabled:
When the monitor enters the Power Save mode, the following message appears:
46 | Operating the Monitor
Activate the computer and wake up the monitor to gain access to the OSD .
If you press any button other than the power button, the following messages will appear depending on the selected input:
If either DP, mDP, HDMI/MHL input is selected and the corresponding cable is not connected, a floating dialog box as shown below appears.
or or
See Troubleshooting for more information.
Operating the Monitor | 47
Troubleshooting
WARNING: Before you begin any of the procedures in this section, follow the
.
Self-Test
Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:
1 Turn off both your computer and the monitor.
2 Unplug the video cable from the back of the computer. To ensure proper Self-Test
operation, remove all digital and the analog cables from the back of computer.
3 Turn on the monitor.
The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.
or
48 | Troubleshooting
or
4 This box also appears during normal system operation, if the video cable becomes
disconnected or damaged.
5 Turn off your monitor and reconnect the video cable; then turn on both your
computer and the monitor.
If your monitor screen remains blank after you use the previous procedure, check your video controller and computer, because your monitor is functioning properly.
Troubleshooting | 49
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged
and the monitor is in self-test mode.
To run the built-in diagnostics:
1 Make sure that the screen is clean (no dust particles on the surface of the screen).
2 Unplug the video cable(s) from the back of the computer or monitor. The monitor
then goes into the self-test mode.
3 Press and hold Button 1 for 5 seconds. A gray screen appears.
4 Carefully inspect the screen for abnormalities.
5 Press Button 1 on the front panel again. The color of the screen changes to red.
6 Inspect the display for any abnormalities.
7 Repeat steps 5 and 6 to inspect the display in green, blue, black, white, and text
screens.
The test is complete when the text screen appears. To exit, press Button 1 again.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
50 | Troubleshooting
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions:
Common
Symptoms
No Video/Power
LED off
What You
Experience
No picture
Possible Solutions
No Video/Power
LED on
No picture or no brightness
• Ensure that the video cable connecting the monitor and the computer is properly connected and secure.
• Verify that the power outlet is functioning properly using any other electrical equipment.
• Ensure that the power button is depressed fully.
• Ensure that the correct input source is selected in
• Increase brightness & contrast controls via OSD.
• Perform monitor self-test feature check.
• Check for bent or broken pins in the video cable connector.
• Run the built-in diagnostics.
• Ensure that the correct input source is selected in
Missing Pixels LCD screen has spots
Stuck-on Pixels
Brightness
Problems
Safety Related
Issues
Intermittent
Problems
LCD screen has bright spots
Picture too dim or too bright
Visible signs of smoke or sparks
Monitor malfunctions on
& off
• Cycle power on-off.
• Pixel that is permanently off is a natural defect
that canoccur in LCD technology.
• For more information on Dell Monitor Quality
and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors .
• Cycle power On-Off.
• Pixel that is permanently off is a natural defect
that canoccur in LCD technology.
• For more information on Dell Monitor Quality
and PixelPolicy, see Dell Support site at: http://www.dell.com/support/monitors .
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls via OSD.
• Do not perform any troubleshooting steps.
• Contact Dell immediately.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Reset the monitor to factory settings.
• Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
Troubleshooting | 51
Common
Symptoms
Missing Color
Wrong Color
What You
Experience
Picture missing color
Picture color not good
Image retention from a static image left on the monitor for a long period of time
Faint shadow from the static image displayed appears on the screen
Possible Solutions
• Perform monitor self-test.
• Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.
• Check for bent or broken pins in the video cable connector.
• Change the settings of the Preset Modes in the
Color menu OSD depending on the application.
• Adjust R/G/B value under Custom. Color in Color menu OSD.
• Change the Input Color Format to PC RGB or
YPbPr in the Color menu OSD.
• Run the built-in diagnostics.
• Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see
).
• Alternatively, use a dynamically changing screensaver.
Product Specific Problems
Specific
Symptoms
Screen image is too small
What You
Experience
Image is centered on screen, but does not fill entire viewing area
Cannot adjust the monitor with the buttons on the front panel
OSD does not appear on the screen
No Input Signal when user controls are pressed
The picture does not fill the entire screen
No picture, the LED light is white
The picture cannot fill the height or width of the screen
Possible Solutions
• Check the Aspect Ratio setting in the Display menu OSD.
• Reset the monitor to factory settings.
• Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the monitor.
• Check whether the OSD menu is locked. If yes, press and hold the button beside the power button for 6 seconds to unlock (for more information, see
).
• Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
52 | Troubleshooting
Specific
Symptoms
No image when using DP connection to the PC
What You
Experience
Black screen
Possible Solutions
• Verify which DP standard (DP 1.1a or DP 1.2) is your Graphics Card certified to. Download and install the latest graphics card driver.
• Some DP 1.1a graphics card cannot support
DP 1.2 monitors. Go to OSD menu, under Input
Source selection, press and hold DP select
key for 8 sec to change the monitor setting from
DP 1.2 to DP 1.1a.
Mobile High-Definition Link (MHL) Specific Problems
Specific
Symptoms
MHL interface is not working
What You
Experience
Cannot see
MHL device image shown on the monitor
Possible Solutions
• Ensure your MHL cable and MHL device are MHL certified.
• Check your MHL device is turned on.
• Check your MHL device is not in standby mode.
• Check physical MHL cable connection is corresponding to input source selected on OSD
Menu: HDMI (MHL).
• Wait for 30 seconds after connecting MHL cable as some MHL devices require longer recovery time.
Troubleshooting | 53
Appendix
Safety Instructions
For displays with glossy bezels the user should consider the placement of the display as the bezel may cause disturbing reflections from surrounding light and bright surfaces.
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Safety, Environmental, and Regulatory
Information (SERI).
FCC Notices (U.S. only) and Other Regulatory
Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance .
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be available in your area.
To get online Monitor support content:
See www.dell.com/support/monitors .
To contact Dell for sales, technical support, or customer service issues:
1 Go to www.dell.com/support .
2 Verify your country or region in the Choose A Country/Region drop-down menu
at the top-left corner of the page.
3 Click Contact Us next to the country dropdown.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
54 | Appendix
Setting Up Your Monitor
Setting Display Resolution to 2560 x 1440 (maximum)
For best performance, set the display resolution to 2560 x 1440 pixels by performing the following steps:
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch to classic
desktop.
2 Right-click on the desktop and click Screen Resolution .
3 Click the Dropdown list of the Screen Resolution and select 2560 x 1440.
4 Click OK .
In Windows 10:
1 Right-click on the desktop and click Display Settings .
2 Click Advanced display settings .
3 Click the dropdown list of Resolution and select 2560 x 1440.
4 Click Apply .
If you do not see the recommended resolution as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the given steps.
Dell computer
1 Go to www.dell.com/support , enter your service tag, and download the latest
driver for your graphics card.
2 After installing the drivers for your graphics adapter, attempt to set the resolution to
2560 x 1440 again.
NOTE: If you are unable to set the resolution to 2560 x 1440, please contact Dell
to inquire about a graphics adapter that supports these resolutions.
Appendix | 55
Non-Dell computer
In Windows Vista, Windows 7, Windows 8 or Windows 8.1:
1 For Windows 8 or Windows 8.1 only, select the Desktop tile to switch
to classic desktop.
2 Right-click on the desktop and click Personalization .
3 Click Change Display Settings .
4 Click Advanced Settings .
5 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
6 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com
or http://www.NVIDIA.com
).
7 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560 x 1440 again.
In Windows 10:
1 Right-click on the desktop and click Display Settings .
2 Click Advanced display settings .
3 Click Display adapter properties.
4 Identify your graphics controller supplier from the description at the top of the
window (e.g. NVIDIA, ATI, Intel etc.).
5 Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com
or http://www.NVIDIA.com
).
6 After installing the drivers for your graphics adapter, attempt to set the resolution
to 2560 x 1440 again.
NOTE: If you are unable to set the recommended resolution, please contact the
manufacturer of your computer or consider purchasing a graphics adapter that supports the video resolution.
56 | Appendix
Maintenance Guidelines
Cleaning Your Monitor
WARNING: Before cleaning the monitor, unplug the monitor power cable from
the electrical outlet.
CAUTION: Read and follow the
Safety Instructions before cleaning the monitor.
For best practices, follow these instructions in the list below while unpacking, cleaning, or handling your monitor:
• To clean your anti-static screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the anti-static coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
• Use a lightly-dampened, soft cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor.
• If you notice white powder when you unpack your monitor, wipe it off with a cloth.
• Handle your monitor with care as a darker-colored monitor may get scratched and show white scuff marks more than a lighter- colored monitor.
• To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use.
Appendix | 57
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Key Features
- Business 68.6 cm (27") LCD IPS
- Quad HD 2560 x 1440 pixels 16:9
- 60 Hz 8 ms 350 cd/m² 1000:1
- 26 W
Related manuals
advertisement