Envoy Lane Machine

Operation & Service Manual
Envoy
Lane Machine
January 2013 / 14-900101-000
Envoy Lane Machine Operation & Service Manual
© January 2013 by the Brunswick Bowling and Billiards Corporation. All rights reserved.
Envoy is a registered trademark of the Brunswick Bowling and Billiards Corporation.
Manual Part No. 14-900101-000
Notice: If available, updates to this manual can be found on-line at www.brunswickbowling.com.
Confidential proprietary information. All information contained in this document is subject to change
without notice.
Brunswick Bowling & Billiards Corporation
525 West Laketon Avenue
P.O. Box 329
Muskegon, MI 49443-0329
U.S.A.
231.725.3300
2
Envoy Operation & Service Manual
Contents
Section 1: SAFETY!..................................................................................................................6
Notes & Warnings..............................................................................................................................6
Safety Notice to Users of this Manual...............................................................................................6
General Safety Precautions................................................................................................................7
Grounding..........................................................................................................................................9
Machine Decals..................................................................................................................................9
GUI Safety & Warning Screens....................................................................................................... 11
Section 2: Getting to Know the Envoy..................................................................................12
Machine Specifications....................................................................................................................13
Dimensions and Weights...............................................................................................................13
Capacities......................................................................................................................................13
Machine Features.............................................................................................................................14
Basic Operations..............................................................................................................................15
The Cleaning System....................................................................................................................16
The Direct + Conditioning System...............................................................................................19
The Buffing Operation..................................................................................................................20
The Traction Drive System...........................................................................................................22
The Charging System....................................................................................................................23
Finding Your Way Around the Envoy .............................................................................................25
Operating Position . ......................................................................................................................25
Transport Position.........................................................................................................................26
The Graphical User Interface (GUI).............................................................................................27
Handle Controls............................................................................................................................28
Section 3: Envoy Power System.............................................................................................29
AGM Batteries.................................................................................................................................29
Lithium Battery................................................................................................................................30
AC/DC Power Supply......................................................................................................................30
Battery Charger................................................................................................................................31
Charging System..............................................................................................................................31
Charging the AGM Battery...........................................................................................................32
Charging the Lithium Battery.......................................................................................................33
Battery Warnings..............................................................................................................................33
Operator’s Screen..........................................................................................................................33
High Voltage..................................................................................................................................34
Low Voltage:.................................................................................................................................34
Last Charge Box............................................................................................................................34
Voltage Monitoring Beeper..............................................................................................................34
High Voltage..................................................................................................................................34
Low Voltage..................................................................................................................................34
Charger Not Connected.................................................................................................................34
Section 4: Operating the Machine.........................................................................................35
Before You Start ..............................................................................................................................35
Start-Up Procedure . ........................................................................................................................36
Shutting Down.................................................................................................................................39
Storing the Machine ........................................................................................................................39
Section 5: Using the Graphical User Interface (GUI)..........................................................40
Introduction to the Graphical User Interface (GUI).........................................................................41
The Elements of Most Display Screens........................................................................................41
How to Navigate ..........................................................................................................................42
What Else You Should Know........................................................................................................43
Envoy Operation & Service Manual
3
The Operator Screen........................................................................................................................45
Changing the Start Lane . .............................................................................................................45
Changing the End Lane.................................................................................................................46
Skipping or Repeating Lanes .......................................................................................................46
Turning on Temperature Cycle......................................................................................................46
Battery Voltage and Power Type...................................................................................................46
Last Charged Box..........................................................................................................................46
The Pattern Screen...........................................................................................................................47
Pattern Override............................................................................................................................48
Pattern Scheduler .........................................................................................................................49
Pattern Design ..............................................................................................................................51
Pattern Number and Name............................................................................................................51
Mode.............................................................................................................................................52
Forward Speed..............................................................................................................................52
Start Cleaner Spray.......................................................................................................................53
Start Squeegee...............................................................................................................................53
Start Oiling....................................................................................................................................54
Split Pattern...................................................................................................................................54
Last Update...................................................................................................................................55
Additional Pattern Design Screens................................................................................................55
Pattern Download..........................................................................................................................60
Patterns and Memory....................................................................................................................62
Pattern Data . ................................................................................................................................64
Backing Up and Importing Data...................................................................................................67
The System Screen . ........................................................................................................................68
About the System Screen..............................................................................................................68
System Center...............................................................................................................................69
System Machine............................................................................................................................70
System Security.............................................................................................................................71
System Settings ............................................................................................................................74
Conditioner....................................................................................................................................81
The Maintenance Screen..................................................................................................................82
About the Maintenance Screen ....................................................................................................82
Maintenance Counters...................................................................................................................83
Maintenance Diagnostics..............................................................................................................84
Maintenance Logs.........................................................................................................................92
Section 6: Maintenance & Service.......................................................................................100
Before You Perform Any Maintenance..........................................................................................100
Daily Maintenance.........................................................................................................................100
Daily Maintenance in Operating Position...................................................................................101
Daily Maintenance in Transport Position:...................................................................................103
Weekly Maintenance......................................................................................................................105
Weekly Maintenance in Operating Position................................................................................105
Weekly Maintenance in Transport Position................................................................................106
Annual Maintenance .....................................................................................................................107
Annual Maintenance in Operating Position................................................................................107
Annual Maintenance in Transport Position.................................................................................109
GUI Maintenance Messages.......................................................................................................... 111
Quick-list of Maintenance Counters........................................................................................... 111
How to Replace, Adjust, or Lubricate Parts................................................................................... 112
The Cleaning System.................................................................................................................. 112
The Conditioning System . .........................................................................................................130
4
Envoy Operation & Service Manual
The Buffing System.....................................................................................................................138
The Drive System........................................................................................................................149
General Machine Maintenance...................................................................................................154
Section 7: Troubleshooting...................................................................................................157
Sequence of Operation...................................................................................................................158
Preparing for Operation Off Approach........................................................................................158
Preparing for Operation On Approach........................................................................................158
Normal Clean and Condition Operation on Lane.......................................................................159
The Cleaning System..................................................................................................................160
The Conditioning System............................................................................................................164
The Buffing Operation ...............................................................................................................165
The Traction Drive System.........................................................................................................166
Troubleshooting Using the GUI.....................................................................................................168
Sensors........................................................................................................................................169
Cleaning......................................................................................................................................170
Conditioning................................................................................................................................171
Drive............................................................................................................................................172
Tests.............................................................................................................................................173
Error Messages . ............................................................................................................................176
List of Error Messages................................................................................................................177
Error Messages that Appear During Preparation (on approach).................................................178
Error Messages that Appear DuringOperation (on the lane) . ....................................................181
Warning Messages ........................................................................................................................187
Maintenance Messages .................................................................................................................189
Quick-list of Maintenance Counters...........................................................................................189
Mechanical Failures.......................................................................................................................191
List Of Mechanical Failure Categories.......................................................................................191
Section 8: Pattern Design Theory........................................................................................199
Pattern Development......................................................................................................................199
Understanding a Conditioner Pattern .........................................................................................201
Design a Conditioner Pattern .....................................................................................................203
Verifying the Conditioner Pattern...............................................................................................205
Adjusting the Conditioner Pattern...............................................................................................205
Envoy Factory Preset Patterns.......................................................................................................206
1. Pattern - Envoy House............................................................................................................207
2. Pattern - Crown Jewel.............................................................................................................208
3. Pattern - EZ 1.0.......................................................................................................................209
4. Pattern - Score King................................................................................................................210
5. Pattern - Inferno...................................................................................................................... 211
6. Pattern - Rhino........................................................................................................................212
7. Pattern - The Deep...................................................................................................................213
8. Pattern - Edge..........................................................................................................................214
9. Pattern - Phantom....................................................................................................................215
10. Pattern - Phase 1....................................................................................................................216
Appendix................................................................................................................................217
Pre-installation Packing List..........................................................................................................217
Lane Machine Complete with Covers and GUI .........................................................................217
Envoy Operation & Service Manual
5
Section 1: SAFETY!
Notes & Warnings
Throughout this publication, “Warnings”, and “Cautions” (accompanied by one of the International
HAZARD Symbols) are used to alert the mechanic to special instructions concerning a particular
service or operation that may be hazardous if performed incorrectly or carelessly. They are defined
below. OBSERVE AND READ THEM CAREFULLY!
These “Safety Alerts” alone cannot eliminate the hazards that they signal. Strict compliance to these
special instructions when performing the service, plus training and “Common Sense” operation are
major accident prevention measures.
NOTE or IMPORTANT!: Will designate significant informational notes.
WARNING! Will designate a mechanical or nonelectrical alert which could
potentially cause personal injury or death.
WARNING! Will designate electrical alerts which could potentially cause
personal injury or death.
CAUTION! Will designate an alert which could potentially cause product
damage.
Will designate grounding alerts.
Safety Notice to Users of this Manual
This manual has been written and published by the Service Department of Brunswick Bowling and
Billiards to aid the reader when servicing or installing the products described.
It is assumed that these personnel are familiar with, and have been trained in, the servicing or
installation procedures of these products, which includes the use of common mechanic’s hand tools and
any special Brunswick or recommended tools from other suppliers.
We could not possibly know of and advise the reader of all conceivable procedures by which a service
might be performed and of the possible hazards and/or results of each method. We have not attempted
any such wide evaluation. Therefore, anyone who uses a service procedure and/or tool, which is not
recommended by Brunswick, must first completely satisfy himself that neither his nor the product’s
safety will be endangered by the service procedure selected.
All information, illustrations and specifications contained in this manual are based on the latest product
information available at the time of publication.
It should be kept in mind, while working on the product, that the electrical system is capable of violent
and damaging short circuits or severe electrical shocks. When performing any work where electrical
terminals could possibly be grounded or touched by the mechanic, the power to the product should be
disconnected prior to servicing and remain disconnected until servicing is complete.
6 Section 1: Safety
Envoy Operation & Service Manual
General Safety Precautions
In addition to the warnings and cautions provided within the manual, you should understand and follow
these general principles for safe machine operation.
CAUTION! Do not operate with an extension cord or power cord other than the
one provided with this machine.
WARNING! Get a partner to help in lifting and lowering to avoid back injury.
Take care when lifting or lowering this machine into transport position. Use
proper lifting and lowering techniques. Make sure to bend at the knees and
use a back support, if needed.
WARNING! Be sure the building’s power supply provides properly grounded
receptacles and the correct voltage and amps for this machine: 115V, 20A or
230V, 15A service.
WARNING! Do not attempt to make any wiring modifications.
CAUTION! Replace fuses with those of the same specifications listed in the
wiring diagram in the Appendix of this manual.
CAUTION! Use only cleaners and conditioners intended for use with this
machine.
WARNING! Do not allow fluid to enter the electrical enclosure or come in
contact with electrical components.
WARNING! Always undertake maintenance operations away from the
approach to avoid spilling liquids on the approach and clean up any drips or
spills immediately.
CAUTION! Manage the power cord so that it does not get trapped under the
lane machine. Replace the protective sleeve and heat shrink tubing on the
power cord if they become damaged.
WARNING! Never use any batteries, other than the type supplied with the
machine or other options authorized by Brunswick. Mixing battery types or
using batteries that are different from what is supplied with the machine may
damage the machine and cause serious injury or death to the operator. Use of
alternate batteries, power supplies or chargers will void the machine warranty.
Envoy Operation & Service Manual
Section 1: Safety
7
1. This product is intended only for use in commercial bowling centers and by a trained operator.
2. Do not attempt to undertake any maintenance or service for which you are not qualified.
3. Contact your Brunswick Sales or Service Representative if you are interested in receiving
training.
4. Do not overfill tanks.
5. Be sure all components are dry before supplying power to the machine.
6. If you need assistance, please contact your authorized Distributor or the Brunswick Technical
Support (BTS) in the United States at 1-800-YES-BOWL, or internationally at 231-725-4966.
For non emergency support, e-mail [email protected]
7. This product should only be operated in 40°F to 105°F (5°C to 40°C) ambient air temperature,
in relative humidity not exceeding 50%, and at altitudes up to 6560 feet (2000m) above mean
sea level.
8. Transportation and storage temperatures should not exceed -10°F to 130°F (-25°C to +55°C) and
should not exceed 160°F (70°C) for more than 24 hours.
9. This machine is designed and manufactured to provide many years of dependable service.
Industry experience and common sense are important factors to ensure optimal reliability.
8 Section 1: Safety
Envoy Operation & Service Manual
Grounding
This Class I, Single-Phase lane cleaning/conditioning machine must be grounded while in use to protect
the operator from electric shock. The machine is provided with a three-conductor cord and a threecontact grounding-type attachment plug to fit the proper grounding-type receptacle. The GREEN/
YELLOW conductor in the cord is the grounding wire. Never connect this wire to any other terminal
than the grounding pin of the attachment plug.
A 15Amp, 120-Volt nominal AC input grounding plug is supplied on the power cords as shown in the
Figure 1-1. Make sure that the machine is connected to an outlet having the same configuration as this
plug when your center is supplied with 120-Volt nominal AC, single phase power.
Figure 1-1
A 16Amp, 230-Volt nominal AC input grounding Schuko type plug is supplied on the power cord
for international Envoy shipments as shown in Figure 1-2. If you need to replace this plug or use an
adapter, make sure that the black wire is connected to the “line” terminal, the white wire is connected
to the “neutral” terminal and the green wire is connected to the “ground” terminal.
Figure 1-2
Machine Decals
Daily Maintenance (reorder part number 14-100472-000), Serial Number, Cautions (reorder part number
14-100146-000), Charger Connections (reorder part number 14-100954-000) and BTS/Warranty Contact
(reorder part number 14-100425-000) decals are located on the lane machine as shown in Figures
1-3 and 1-4. Please make sure that you understand and are familiar with the instructions on these
decals before operating or servicing this lane machine. If you need assistance or replacement decals,
please contact your authorized Distributor or the Brunswick Technical Support (BTS) in the United
States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency support, e-mail
[email protected].
Envoy Operation & Service Manual
Section 1: Safety
9
Figure 1-3. Serial Number and Daily Maintenance Decal Locations
(1) Serial # Decal
(2) Daily Maintenance Decal (reorder part number 14-100472-000)
(3) charger connection decal (reorder part number 14-100954-000)
10 Section 1: Safety
Envoy Operation & Service Manual
Figure 1-4. Caution & Support Decal Locations
(1) caution decal (reorder part number 14-100146-000)
(2)BTS/Warranty contact decal (reorder part number 14-100425-000)
GUI Safety & Warning Screens
There are no user serviceable items inside the Graphical User Interface. If you need assistance,
please contact your authorized Distributor or the Brunswick Technical Support (BTS) in the United
States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency support, e-mail
[email protected]
Envoy Operation & Service Manual
Section 1: Safety
11
Section 2: Getting to Know the Envoy
Before you get started you should understand the basic parts and processes of the machine. This section
gives you a general introduction to the machine, its design, and how it works. Illustrations identify
important parts and systems and provide references to better understand the machine.
For purposes of orientation and reference, unless stated otherwise, when this manual refers to areas on
the machine, it will be assumed the machine is in the operating position, as viewed by the operator at
the foul line. Refer to Figure 2-1.
Figure 2-1. Machine Orientation
(1) front
(2) 7 pin or left side
(3) 10 pin or right side
(4) rear
12 Section 2: Getting to Know the Envoy
(5) top
(6) bottom
Envoy Operation & Service Manual
In this section you will find:
1. Machine Specifications
2. An introduction to the machine’s features
3. An overview of basic systems and operation:
a. The cleaning system
b. The conditioning system
c. The buffing operation
d. The drive system
e. The charging system
4. A visual guide to the machine:
a. In operating position (Top View)
b. In transport position (Bottom View)
c. Graphical User Interface (GUI)
d. Handle controls
Machine Specifications
Dimensions and Weights
Refer to Figure 2-2.
Crate Dimensions: 85" x 48" x 26" (2.16m x 1.22m x .66m)
Crate, Machine, Power Cord, Charger, Spare Parts Kit: Weight: 500-600 lbs (227-272 kg)
Machine Dimensions: 57" x 45" x 18" (1.45m x 1.14m x .46m)
Machine Weight w/ Power Supply: 375 lbs. (170 kg)
Power Supply w/ Lithium Battery: 400 lbs. (181 kg)
Power Supply w/ AGM Battery: 450 lbs. (204 kg)
Figure 2-2. Crate & Machine Dimensions
Capacities
Cleaner Tank Capacity: 2.5 gal. = 320 fl. oz. (9.46 l = 9464 ml) up to 40 lanes
Conditioner Tank Capacity: 1.6 qt.. = 51 fl. oz. (1.51 l = 1508 ml) up to 60 lanes
Waste Tank Capacity: 2.5 gal. = 320 fl. oz. (9.46 l = 9464 ml) up to 40 lanes
Envoy Operation & Service Manual
Section 2: Getting to Know the Envoy
13
Machine Features
The Envoy is designed to make lane care easy, reliable, and customized for the needs of individual
bowling centers.
1. Direct + injector technology. We have leveraged the technology of our Mercury Marine
division to develop a patented injection system with unprecedented precision. Thirty-nine
injectors (one for each board) are independently controlled to deliver precise amounts of
conditioner directly to the lane surface. Oil output is measured in industry-standard “units of
oil calculations.”
2. Powerful and rugged controller. A powerful computer system monitors operations, tells
you when the machine needs maintenance, and lets you customize just about every aspect of
operation – from daily schedules, to cleaner patterns, to conditioner volumes and more.
3. Intuitive Graphical User Interface (GUI). The graphical user interface is deliberately simple
to use and understand, without extensive training or instruction. Operating procedures are
logical and intuitive. The display screen and GUIs are large, easy to see, and use.
4. Dependable Flexpower options. The Envoy gives you the ability to choose between AGM
batteries, a Lithium battery, or the AC/DC Power supply to operate the machine. The Envoy
uses a smart charger system to maintain battery life and performance. Simply connect the
charger cable to the charge port and supply power to the charger. The Graphical User Interface
software monitors the charge and documents the charge cycle. A buzzer will alert you if the
machine is not charging after use.
5. Unparalleled customization. The Envoy lets you design your own conditioner patterns, decide
when you want to start and stop most operations, set up schedules that vary by time of day, day
of the week, or set of lanes. No other machine offers as much built-in flexibility in operation.
6. Superior pattern control. The Envoy comes pre programmed with high-performance
conditioner patterns that can be graphically displayed and easily customized. A center’s
existing patterns can be easily programmed in the Envoy, so you can duplicate favorite patterns
without trial and error.
7. High efficiency. The Envoy works faster than competitors’ machines—it takes just 85 seconds
to clean and condition a lane at max clean speed and 65 seconds at quick clean speed. And with
25% more cleaner and recovery tank capacity than existing machines, you can complete up to
40 lanes without refilling or emptying tanks.
8. Easy maintenance. Many commonly replaced parts change out in half the time of similar
machines.
9. Enhanced ergonomics. Most of the machine’s basic functions can be controlled from a
standing position using the handle controls. By putting common functions at the operator’s
fingertips, we’ve reduced unnecessary stooping, and bending. The EZ Steer feature makes it
easy to move the machine with less effort and better control than other designs.
14 Section 2: Getting to Know the Envoy
Envoy Operation & Service Manual
Basic Operations
The Envoy performs a variety of cleaning and conditioning operations simultaneously as it travels the
lane surface. When the machine is in clean and condition mode, it follows this sequence of operation:
1. Begins forward travel down the lane
2. Dusts
3. Applies cleaning solution
4. Scrubs the surface of the lane
5. Channels cleaning solution and waste to the vacuum system
6. Vacuums cleaning solution and waste into the waste recovery tank
7. Applies fresh conditioner directly to the lane surface
8. Buffs the conditioner on the lane until it reaches the pattern end distance you specify
9. Stops conditioner application
10. Programmable cleaning distance continues cleaning the lane through the end of the pin deck
11. Stops cleaning and travel
12. Reverses direction and wipes pin deck to remove excess moisture
13. Continues to buff the conditioner in the oil pattern
14. Stops buffing at programmed distance from the foul line
15. Prepares to start the next lane
Envoy Operation & Service Manual
Section 2: Getting to Know the Envoy
15
The Cleaning System
The cleaning system removes dust and dirt from the lane surface, applies cleaning solution to the lane,
scrubs the surface, and then removes all waste from the lane, collecting it in the waste recovery tank.
The basic operation of the cleaning system is as follows:
1. The duster contact roller lowers so the duster cloth is in contact with the lane surface, removes
dust and dirt from the lane surface as the machine travels toward the pin deck. Refer to Figure
2-3.
Figure 2-3. Duster Cloth System
(1) Duster clutch
(2)duster up switch
(3)duster cloth motor
(4)duster down switch
(5)duster cloth SUPPLY ROLL
(6) DUSTER CLOTH TAKE UP ROLL
16 Section 2: Getting to Know the Envoy
(7) DUSTER CONTACT ROLLER
Envoy Operation & Service Manual
2. The cleaner spray nozzles apply a continuous spray of cleaning fluid to the lane. Refer to
Figure 2-4.
Figure 2-4. Cleaner Spray System
(1)
(2)
(3)
(4)
cleaner supply tank
cleaner vent valve
cleaner level float sensor
cleaner screen filter
(5)
(6)
(7)
(8)
cleaner pressure gauge
cleaner manifold
cleaner pump
cleaner SHUT OFF valve
(9) cleaner spray nozzles
(10)PRESSURE CONTROL VALVE
(11) low pressure switch
3. The absorbent wiper agitates the cleaning fluid on the lane to loosen dirt and old conditioner
from the surface. Refer to Figure 2-5.
4. The squeegee blade channels waste fluid to the center of the squeegee head assembly. Refer to
Figure 2-5.
5. All waste fluid is suctioned into the waste recovery tank. Refer to Figure 2-5.
Envoy Operation & Service Manual
Section 2: Getting to Know the Envoy
17
Figure 2-5. Cleaner Vacuum System
(1)waste recovery tank
(2) vacuum motor assembly
(3)waste hose
(4) absorbent wiper
(5)squeegee blade
(6)squeegee head assembly
6. When the machine reaches the end of the lane, the duster cloth and squeegee assembly raise for
the return travel to the approach .
7. The duster cloth take-up roller continues to rotate to advance new duster cloth for use on the
next lane. Refer back to Figure 2-3.
18 Section 2: Getting to Know the Envoy
Envoy Operation & Service Manual
The Direct + Conditioning System
The conditioning system is a highly advanced, computer controlled, direct-application system that
applies conditioner to the lane surface in any pattern specified by the bowling center. Here’s how it
works:
1. 39 conditioner injectors mounted on a pressurized injector rail assembly apply conditioner to
the lane surface according to the selected pattern. Refer to Figure 2-6.
2. Conditioner injectors are individually controlled to disperse conditioner the width of one board,
in pulses every 1.2 inches along the length of the lane surface, allowing precise application and
volume control.
Figure 2-6. Conditioning System
(1) conditioner vent valve
(2) conditioner overflow reservoir
(3) conditioner supply tank
(4) conditioner level float sensor
(5) conditioner spin-on filter
(6)Injector rail assembly
(7) conditioner pressure control
valve
(8) conditioner screen filter
(9) conditioner pump
(10) conditioner injector
(11) accumulator rail
(12) conditioner TEMPERATURE
SENSOR
(13) conditioner PRESSURE GAUGE
(14) conditioner PRESSURE SENSOR
(15)ACCUMULATOR
NOTE: For more information on designing or selecting conditioning patterns, see The Pattern
Screen section in “Section 5: Using the Graphical User Interface” and “Section 8: Pattern
Design Theory.”
Envoy Operation & Service Manual
Section 2: Getting to Know the Envoy
19
The Buffing Operation
The buffing operation blends the conditioner on the lane surface.
1. The buffer lifting motor lowers the buffer brush to the lane surface and the buffer drive motor
rotates the buffer brush in the direction of forward machine travel (clockwise, when viewed
from the right side of the brush assembly) blending the injected conditioner lengthwise on the
surface of the lane. Refer to Figure 2-7.
2. The dispersion roller rotates in the same direction of the buffer brush, contacting only the buffer
brush and blending the conditioner amongst the bristles through side-to-side oscillation. Refer
to Figure 2-7.
Figure 2-7. Buffing System
(1) buffer Brush
(2)dispersion roller
(3) buffer lifting motor
(4)dispersion roller motor
20 Section 2: Getting to Know the Envoy
(5) buffer drive motor
Envoy Operation & Service Manual
3. When the machine reaches the end of the conditioning pattern, the buffer brush and dispersion
roller stop rotating and the buffer brush is raised up and out of contact with the lane surface
until the machine reaches the pin deck.
4. When the machine returns from the end of the lane to the conditioner pattern section of the
lane, the buffer brush will lower back to the lane surface if conditioner values are programmed
in last zone. (If last zone conditioner values equals zero, the last zone is skipped and the buffer
brush lowers at the next to last zone.) The buffer brush will continue blending the conditioner
until the machine reaches the programmed distance from the foul line.
5. The buffer lifting motor will raise the buffer brush and the brush will stop turning. The
machine will continue traveling back to the foul line and stop.
Envoy Operation & Service Manual
Section 2: Getting to Know the Envoy
21
The Traction Drive System
The traction drive system moves the machine forward and in reverse as it cleans and conditions.
Sensors detect the machine’s travel and position on the lane and send signals to the controller, which
activates and deactivates other operations based on the machine’s position on the lane.
1. The traction drive motor turns a chain which rotates the traction wheel drive shaft. The traction
drive wheels contact the lane surface and as the traction wheel drive shaft turns, the machine
begins to move down the lane towards the pin deck. Refer to Figure 2-8.
2. The rear shaft turns as the machine begins to move down the lane. The distance encoder starts
counting the distance on the forward and reverse travel.
3. When the end of lane sensor travels past the end of the pin deck, the machine travels an
additional 1.2 feet, so the cleaning system can clear the pin deck, and then the controller turns
off the motor.
4. The traction drive motor turns on and the machine returns to the foul line at the same rate of
speed as it moved in forward travel.
5. As the machine nears the foul line, the controller turns off the traction drive motor and it stops
at the foul line.
6. Once the machine stops at the foul line, the GUI displays the number of the next lane to be
maintained.
Figure 2-8. Traction Drive System
(1) traction wheel drive shaft
(2) traction motor chain
(3) traction drive wheels
(4) traction drive motor
(5) end of lane sensor
(6)REAR SHAFT
22 Section 2: Getting to Know the Envoy
(7) DISTANCE ENCODER
Envoy Operation & Service Manual
The Charging System
Envoy power options
1. The Envoy lane machine can be shipped with any configuration of three power sources.
a. The Absorbed Glass Matt (AGM) batteries (2ea)
b. The Lithium battery
c. The optional AC/DC Power Supply
2. A grounded power supply (100-240 VAC, 50//60 Hz outlet) must be used to protect the operator
from electric shock.
3. Figures 2-9 and 2-10 show these components in configurations with both types of batteries
4. Each power “source” (AGM battery, Lithium battery or AC/DC power supply) has its own
unique Power Jumper that is attached to their power cables near the plug. The correct Power
Type jumper needs to be connected to the electrical enclosure to indicate the proper operating
conditions for that power source. For more information on the power system and batteries refer
to Section 3, “Understanding Your Envoy Power System”.
Figure 2-9. AGM Battery Configuration
(1)AGM BATTERY POWER CABLE AND
JUMPER
(2)AC/DC POWER CABLE AND JUMPER
Envoy Operation & Service Manual
(3)AC/DC POWER SUPPLY
(4) 40A MAXI FUSE
(5)AGM BATTERIES
(6) electronic enclosure
(7) twist lock on rear cover
Section 2: Getting to Know the Envoy
23
Figure 2-10. Lithium Battery Configuration
(1) lithium BATTERY POWER CABLE AND
JUMPER
(2)AC/DC POWER CABLE AND JUMPER
(3)AC/DC POWER SUPPLY
(4) twist lock on rear cover
(5) lithium BATTERY
24 Section 2: Getting to Know the Envoy
(6) electronic enclosure
Envoy Operation & Service Manual
Finding Your Way Around the Envoy
This section gives you an illustrated “tour” of the machine to help you locate important components and
systems.
Operating Position
Most maintenance operations are made with the machine in “operating position” with the covers open.
Refer to Figure 2-11.
WARNING! Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
Figure 2-11. Operating Position
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Waste recovery tank
buffer drive motor
buffer lifting motor
left cord kill assembly
right cord kill assembly
conditioner pump
conditioner supply tank
cleaner pump
conditioner spin-on
Envoy Operation & Service Manual
(10) cleaner supply tank
(11) electronics enclosure
(12) graphical user interface (GUI)
(13)dispersion roller motor
(14) traction drive motor
(15) traction wheels
(16) vacuum motor assembly
(17)duster cloth motor
(18)duster cloth supply roll
(19)duster cloth take up roll
(20) end-of-lane sensor
(21) front handle/bumper
(22) emergency shut off switch
(23) handle keypad
(24) cleaner rail assembly
(25) battery
(26)warning beeper
(27) cleaner manifold
Section 2: Getting to Know the Envoy
25
Transport Position
Some maintenance procedures are performed with the machine in “transport position,” with the
machine upright, its underside exposed, and resting on its transport casters. Refer to Figure 2-12.
WARNING! Always unplug AC power cord from the machine before servicing
or lifting machine into transport position. Never supply AC power to machine
when it is in transport position. Note: It is OK to connect DC power from
battery charger in transport position.
WARNING! Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
Figure 2-12. Transport Position
(1) front handle/bumper
(2) end-of-lane sensor
(3) transition rollers
(4)duster contact roller
(5) cleaner spray nozzles
(6) vacuum squeegee head
(7) lane to lane wheels
(8) transport casters assembly
(9) rear shaft assembly
(10)distance encoder
(11) conditioner injectors
(12) DISPERSION ROLLER
26 Section 2: Getting to Know the Envoy
(13)BUFFER BRUSH
(14) SKID PLATES
(15)TRACTION drive WHEELS
(16) guide rollers
Envoy Operation & Service Manual
The Graphical User Interface (GUI)
The GUI lets you monitor the machine’s operation while you use it. It also alerts you to maintenance
needs, tells you about past service records, gives access to conditioning programs, and much more.
Refer to Figure 2-13.
NOTE: For detailed information on using the GUI, see Section 4: Graphical User Interface.
Figure 2-13. Graphical User Interface (GUI)
(1) up arrow button
(2) left arrow button
(3)down arrow button
Envoy Operation & Service Manual
(4) right arrow button
(5) ok button
(6) exit button
(7)display screen
Section 2: Getting to Know the Envoy
27
Handle Controls
All of the machine’s operations can be controlled using the control pad on the machine’s handle. By
putting the machine functions on the handle, we reduce stooping, kneeling and bending and allow more
healthful operation of the machine. Refer to Figure 2-14.
Figure 2-14. Handle Controls
(1) operator handle
(2) handle keypad
(3) up arrow button
(4)down arrow button
(5) left arrow button
(6) right arrow button
28 Section 2: Getting to Know the Envoy
(7) exit button
(8) ok button
Envoy Operation & Service Manual
Section 3: Envoy Power System
The Envoy can be operated from three different power options. Depending on your purchase options,
you will have one or more of these in your machine.
1. Absorbed Glass Matt (AGM) Batteries (2 ea.)
2. Lithium Battery (1 ea.)
3. AC/DC Power Supply (1 ea.)
AGM Batteries
The 12 volt AGM batteries have a two year shelf life. They are spill proof and can be operated in any
position except with the terminals upside-down. There are two, 12 volt AGM batteries connected in
series with a 40A MAXI fuse for protection. The power cable of the AGM battery should be connected
to the electrical enclosure along with the Power Type jumper for the AGM battery. This battery
configuration is capable of running 32 lanes per full charge. They are capable of 400 charge/discharge
cycles to a depth of 80% discharged. This is equal to running 32 lanes per charge once a day for 400
days, or just over one year. A smaller center would discharge the batteries less per run and thereby get
more charge/discharge cycles. For example, a 16 lane center would only discharge the batteries by 40%
per run and would be expected to get approximately 800 charge/discharge cycles or over two years of
usage.
Figure 3-1. AGM Batteries
(1)AGM POWER CABLE AND JUMPER
(2)ELECTRONIC ENCLOSURE
Envoy Operation & Service Manual
(3) 40A MAXI FUSE
(4)AGM BATTERIES
Section 3: Envoy Power System
29
Lithium Battery
The 24 volt Lithium battery has a 2 year shelf life. This is a single, custom, 24 volt Lithium battery
with an internal battery management system to balance and protect the cells. The power cable of the
Lithium battery should be connected to the electrical enclosure along with the Power Type jumper for
the Lithium battery. The Lithium battery is capable of running 60 lanes per charge, and is expected to
achieve 1460 charge/discharge cycles. This is equal to running 60 lanes per charge, once a day for 4
years or twice a day for 2 years.
AC/DC Power Supply
The optional AC/DC power supply is designed to provide a level of back up protection in the event
that the batteries fail to get recharged after use, or hold a charge as they end their life cycle. When
purchased, the Envoy AC/DC Power Supply is installed below the electrical enclosure before the lane
machine is shipped. To switch to using the AC/DC Power Supply, first disconnect the AGM or Lithium
Battery power cable and power type jumper from the electrical enclosure. Then locate the AC/DC
Power Supply red 24DVC power cable connector (usually coiled just under the left side of the electrical
enclosure). Connect the AC/DC Power Supply cable and power type jumper to the electrical enclosure.
The input cable of the AC/DC Power Supply is already connected to the Twist-Lock connector on the
rear cover. Connect the Twist-Lock end of the supplied 125’ power cord into the matching connector
in the rear cover. Place the power cord ring into the Cord Kill assembly. Connect the other end of the
125’ cable into a grounded power supply with 100-240VAC, 50/60 Hz. The Envoy machine should now
be powered by the 24VDC nominal output of the AC/DC Power Supply and operate similarly as if it
were powered by a battery. The operator will now need to manage the power cord so that it does not get
trapped under the lane machine during operation.
Figure 3-2. Lithium Battery
(1)AGM POWER CABLE AND JUMPER
(2)ELECTRONIC ENCLOSURE
30 Section 3: Envoy Power System
(3) ac/dc power supply
(4) twist lock on rear cover
Envoy Operation & Service Manual
The 125’ power cord should only be connected to the AC/DC Twist-Lock connector on the rear
cover when the Envoy is in the operating position. This cord should be disconnected before
the machine is lifted into the transport position. If the batteries are not fully charged, the AC/
DC Power Supply cable and power type jumper should be disconnected from the electrical
enclosure after running the lanes and the battery power cable and power type jumper should
be reconnected to the electrical enclosure. The battery charger should then be connected as
explained in the following section.
Battery Charger
The ProNautic 2420P charger is supplied with the proper 115/230VAC input power cord and 24VDC
output power cord already attached. The charger should also be preset for the type of battery included
in your Envoy lane machine. AGM should be preset to the AGM preset Profile #1 and the Lithium
battery should be preset to the LiFePO4 preset Profile #1. Call Brunswick Technical Service or your
installing distributor if your charger is not set to these proper settings for the type of battery in your
Envoy.
It is best to install the charger onto a wall within 8’ (2.438 m) of a power outlet that is not being used to
power other equipment. The AC power cord has an in-line On/Off power switch to allow you to turn
the power off BEFORE disconnecting or reconnecting the DC output cable from the LH charge port
of the Envoy. The DC output cable should then be reconnected to the LH charge port of the Envoy
BEFORE turning the AC power back on to the charger. This sequence assures that the charger always
starts with the proper mode necessary for the state of battery discharge.
Charging System
The Envoy operating system is intended to have the power remain ON at all times in order to
monitor the operation and charging of the batteries. A power switch and two indicator lights are
located on the left hand side cover to display proper operation (See figure on next page). The Green
“Power” LED should be ON to indicate that it is ready for operation or charging. The most common
causes for Green ‘POWER’ LED being OFF include:
• Emergency Stop switch being depressed – Twist to pop up/ON
• Power Switch (on LH Side Cover) being OFF – Press switch to ON
• Battery Cable being disconnected from Electrical Enclosure – Open top cover to reconnect
The Red ‘CHARGE’ LED located on the LH side cover of the Envoy, should turn ON only after it
senses voltage from a properly connected battery charger. This indicates the START of the battery
charging process. The Red ‘CHARGE’ LED does not turn off if the charger is disconnected. This Red
‘CHARGE’ LED remains ON until the lane machine prepares to run a lane or the Power is turned off.
The Red ‘CHARGE’ LED should then turn ON again after it senses voltage from a properly connected
battery charger. Refer to Figure 3-3.
Envoy Operation & Service Manual
Section 3: Envoy Power System
31
Figure 3-3. Battery Charger Connections
(1) green power led must be on to
charge and monitor batteries
(2) connect red charger connector (3) red charger led turns on to
to port on left hand side cover
indicate start of charging
battery
Remember, always connect battery charger to Envoy lane machine when not running lanes:
• The Envoy green ‘POWER’ LED must be on to charge the batteries
• Connect the RED Charger Connection to the port on the LH cover BEFORE plugging the
battery charger into the proper AC input power
• The Envoy red ‘CHARGE’ LED should turn ON only after it senses voltage from a properly
connected battery charger. This indicates the START of the battery charging process.
• The battery charger is designed to remain connected to the battery charger whenever not
running the lane machine. It will keep the batteries in optimal condition and will not
overcharge them.
•Leaving the lane machine on for any extended time without connecting the battery charger will
slowly discharge the batteries and reduce their capacity.
Make sure that the battery charger is positioned so it has adequate clearance to allow air circulation
by the cooling fan. Disconnect the AC Input Power before disconnecting the DC Output. Detailed
operating instructions are supplied with the battery charger.
NOTE: Always properly recycle your batteries by returning to an authorized recycling center or
automotive dealer.
WARNING! Never use any batteries, other than the type supplied with the
machine or other options authorized by Brunswick. Mixing battery types or
using batteries that are different from what is supplied with the machine may
damage the machine and cause serious injury or death to the operator. Use of
alternate batteries, power supplies or chargers will void the machine warranty.
Charging the AGM Battery
The charger will initially provide a constant current of ~20 amps in the Charging mode as the battery
voltage steadily increases near 29 volts. Then the charger automatically switches to the Conditioning
mode, where it holds the constant voltage near 29 volts for the proper time as the charging current
steadily decreases. The charger then switches to the Ready mode and the voltage drops to the 27 volt
float level. The charger may remain in the Conditioning mode for up to 6 hours depending on the depth
of the previous discharge. The Envoy electronics will continue to draw ~1 amp when inactive to power
the electronic enclosure and GUI while the systems are monitoring the charging. The batteries are
95% charged if the charger amperage display is 2-3 amps even if the charger is still in the Conditioning
mode. You may turn the charger power off and disconnect the DC output cable from the Envoy if you
occasionally need to run the machine before the charger switches to the Ready mode.
32 Section 3: Envoy Power System
Envoy Operation & Service Manual
Charging the Lithium Battery
The charger will initially provide a constant current of ~20 amps in the Charging mode as the battery
voltage steadily increases near 29.9 volts. Then the charger automatically switches to the Conditioning
mode, where it holds the constant voltage near 29.9 volts for the proper time as the charging current
steadily decreases. The charger then switches to the Ready mode and the voltage drops to the 29.1 volt
float level. The charger may remain in the Conditioning mode for up to 8 hours depending on the depth
of the previous discharge. The Envoy electronics will continue to draw ~1 amp when inactive to power
the electronic enclosure and GUI while the systems are monitoring the charging. The batteries are
95% charged if the charger amperage display is 2-3 amps even if the charger is still in the Conditioning
mode. You may turn the charger power off and disconnect the DC output cable from the Envoy if you
occasionally need to run the machine before the charger switches to the Ready mode.
Battery Warnings
There are several ways that your Envoy will communicate if there are issues with the batteries or the
charging system. You will see visual warnings on the GUI and hear audible warnings from a voltage
monitoring beeper.
Operator’s Screen
On the Operator’s screen, the background color of the battery voltage box on the operator screen will
warn if the voltage is out of the expected range for that type of battery.
Figure 3-4. Operator’s Screen
(1) battery voltage box
Envoy Operation & Service Manual
(2) last charge box
Section 3: Envoy Power System
33
High Voltage
The background will change to red whenever the voltage exceeds 30V. The text under the voltage box
will display "Battery Voltage is too high". The charger solenoid will open the charging circuit when the
voltage exceeds 30.3 volts, stopping the charging process.
Low Voltage:
The background will change to yellow and the text under the voltage box will display "Limited lanes
remaining!" When the AGM voltage drops below 22.5v and the Lithium battery drops below 24.3v.
The background will change to red and the text under the voltage box will display "Battery voltage is
too low to run lanes" when the AGM voltage drops below 21.5v and the Lithium battery drops below
23.5v near the end of the previously run lane. The background color of the voltage box updates every
few seconds. Do not be concerned if it changes color for a short time after the vacuum turns on. The
battery voltage should recover when the Envoy is on the approach before running the next lane. You
should be able to run up to 10 lanes without any loss in performance after the background changes to
yellow. This indicates that the battery is ~75% discharged and has ~25% capacity left. You may only
have 2 - 3 lanes remaining when the background color remains red. A full screen warning will be
displayed on the GUI when the battery voltage drops below the threshold of the red background.
Last Charge Box
The date/time that the battery was last fully charged is displayed just below the Current Lane
number. This is intended to assure that the previous operator properly charged the battery when
expected. There are detailed log files showing the recorded voltage of the battery every 2 minutes while
charging. There is also a log file of the voltage recorded at multiple times for each lane run.
Voltage Monitoring Beeper
Figure 3-5. Voltage Monitoring Beeper
(1) beeper
(2) electronic enclosure
High Voltage
The beeper should activate at any time that the AGM battery voltage exceeds 30v or the Lithium battery
voltage exceeds 30.4v.
Low Voltage
The beeper should activate at any time that the AGM voltage drops below 20.5v and the Lithium battery
drops below 21.9v.
Charger Not Connected
The beeper should also activate if the battery charger has not been connected and there has been no
operator/GUI activity for 20 minutes. This reminder beep is 1 second for every minute.
34
Section 3: Envoy Power System
Envoy Operation & Service Manual
Section 4: Operating the Machine
Ready to get to work? Here’s what you need to know to start, stop, and run the machine for normal,
daily use. If you want detailed information about the sequence of operations, or to find out more about
what’s happening within the machine at each stage, see Sequence of Operations portion of Section 6:
Troubleshooting.
In this section you will find:
1. What to know before you get started
2. Start-up procedure
3. Shutdown procedure
4. Storing the machine
Before You Start
Step 1: Check tanks and duster cloth supply roll to be sure the machine is ready to operate.
1. Make sure cleaner and conditioner supply tanks are properly filled and caps are properly
tightened.
2. Make sure that the air was purged from the conditioner system if the conditioner system was
completely empty. Refer to Maintenance & Service section 6.
3. Make sure waste recovery tank is empty.
4. Make sure there is enough cloth on the duster cloth supply roll to complete the number of lanes
desired.
CAUTION! Fill and empty tanks with the machine in operating position (See
“Finding Your Way Around the Envoy) and away from lanes and approaches.
Use the no-spill containers to avoid spilling. Clean all spills and drips
immediately.
Step 2: Position the machine on the approach.
1. With the machine in operating position, roll the machine to the first lane, about 2 feet away
from the foul line.
2. Align the center mark on the machine with the center board of the lane.
Envoy Operation & Service Manual
Section 4: Operating the Machine
35
Start-Up Procedure
Step 1: Supply power - BATTERY OPERATION
1. Unplug the battery charger cord from the 7 pin side of the machine.
NOTE: The Envoy is designed to remain on at all times (24/7) including charging times. In the
event that the power is off, turn on using the switch on the 7 pin side of the machine near the
charging port for the battery charger.
2. Place the machine in the operating position on the approach in front of the foul line.
NOTE: If the GUI doesn’t power up, check the main switch on the electronic enclosure or the
2 AMP in-line fuse near the green GUI power connector. Also rotate the emergency shut off
switch clockwise 1/4 turn and release.
3. The status window displays, “READY” in the lower, right box on the screen.
Step 1: Supply power - CORDED OPERATION
1. Unplug the battery cable and power type jumper from the Electronics Enclosure.
2. Plug in the AC/DC power supply (optional) cable and power type jumper into the Electronics
Enclosure.
3. Plug one end of the power cord into the machine and the other end into the wall outlet. (115-volt,
50/60 HZ, 20 amp outlet or 230-volt, 50HZ, 15 amp outlet).
NOTE: If the GUI doesn’t power up, check the main switch on the electronic enclosure or check
the 2 Amp in-line fuse near the green GUI power connector. Also rotate the emergency shut off
switch clockwise 1/4 turn and release.
4. Place power cord ring into the cord kill assembly.
NOTE: The cord should follow the machine from lane to lane to avoid interference.
5. The status window displays “READY” in the lower, right box on the screen.
Step 2: Press “OK” to prepare the machine to run.
NOTE: During first usage you are required to download a pattern if you change the pattern or
change the selected conditioner.
1. The machine lowers the duster contact roller and squeegee into operating position,
turns on the vacuum motor and pressurizes the conditioning system.
NOTE: After the first lane, machine will pressurize the conditioning system when the reverse
pass is completed.
2. The display screen displays “Put the lane machine on the lane” when the machine is ready to
begin operation.
36 Section 4: Operating the Machine
Envoy Operation & Service Manual
3. Position the machine on the lane with the rear caster wheels aligned with the gutter just in front
of the foul line. Use the handle magnetic catch to center the machine onto the lane.
4. The machine will pulse cleaner for 5 seconds, once the duster cloth contacts the lane surface.
Step 3: Press “OK” a second time to begin operation on first lane.
1. The machine accelerates forward, automatically cleaning and conditioning the lane until it
reaches the pin deck.
a. For a detailed look at these operations, see Basic Operations, in the Getting to know the
Envoy section.
2. When the machine reaches the end of the pin deck, it reverses direction and returns to the foul
line completing conditioning operation.
3. The GUI displays the number of the next lane to be cleaned and conditioned.
CAUTION! When using the AC power cord, manage the power cord so it does
not get trapped under the lane machine. Replace the protective sleeve and
heat shrink tubing on the power cord if they become damaged.
Step 4: Move machine to subsequent lanes.
1. When the lane is completed, pull the machine back about 3 feet from the foul line.
2. Turn machine and use the rear lane to lane wheels to steer it to the next lane. Press “OK” to
prepare the machine to run and wait for the display screen to prompt “Put the lane machine on
the lane.”
3. Position the larger front wheels so they align with the gutter just in front of the foul line of the
next lane.
4. Press “OK” to begin operation on the lane.
5. Continue same procedure on subsequent lanes.
NOTE: In the event that you need to stop the machine in an emergency while it is operating on
the lane, there are three possible safe options:
1. The E-stop button in the top center of the machine will shut down all power when depressed.
Twist the top of the switch clockwise and release to turn power back on. (This is also a good
one to check if you cannot turn the machine on!)
2. If an AC power cord is being used, the cord kill switches on the left or right rear of the machine
will stop the travel and functions of the machine when the power cord is pulled firmly by the
operator. The operators choices after this are:
a. Press “OK” to continue operations.
Envoy Operation & Service Manual
Section 4: Operating the Machine
37
b. Press Left Arrow to return to the foul line.
c. Press Stop (red square) to stop all functions.
3. If DC battery power is being used, the remote stop transmitter (one of two supplied) should be
pressed to activate the remote stop receiver located on the bottom of the electronics enclosure.
This will stop the travel and functions of the machine. If the machine travel doesn’t stop
immediately, continue to press the transmitter button as the machine nears the end of the
pattern, before it reaches the pinsetter. The operators choices after this are:
a. Press “OK” to continue operations.
b. Press Left Arrow to return to the foul line.
c. Press Stop (red square) to stop all functions. Refer to Figure 4-1.
Figure 4-1. Remote Stop
(1)ELECTRONIC ENCLOSURE
(2)REMOTE STOP RECEIVER
38 Section 4: Operating the Machine
(3)GREEN (NO2)
(4) WHITE (C2)
(5)RED (12 VDC)
(6)BLACK (GROUND)
Envoy Operation & Service Manual
Shutting Down
Step 1: Pull machine off of the lane and onto approach.
Step 2: Empty the waste recovery tank. This will allow time for the machine to depressurize the
conditioning system.
Step 3 - CORDED: Remove power cord from machine and unplug cord at receptacle. This will shut
down the graphical user interface (the LED will continue to blink as long as the short term memory is
active).
Step 3 - BATTERY: If using the AGM or Lithium batteries, do NOT shut down the machine power, but
connect to the battery charger as soon as possible.
CAUTION! Never raise the machine into transport position until you have
emptied the waste recovery tank.
WARNING! When using the AC power cord, always disconnect it from the back
of the machine before placing the machine in transport position.
Storing the Machine
WARNING! Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
Step 1: Fill the lane cleaner and conditioner tanks before storing.
Step 2: Stand machine upright onto its transport casters.
Step 3: Wrap power cord in large loops for storage.
Step 4: Perform all daily maintenance tasks. See the Maintenance & Service Section for more
information.
Step 5: Store machine in secure, warm location.
Step 6: Connect the charger to the lane machine, and then turn the charger on.
NOTE: The red LED will illuminate when the charger circuit has activated. If the charger
circuit fails to activate, the warning buzzer will sound – refer to the troubleshooting section.
NOTE: If the battery machine cannot be connected to the charger during storage, then fully
charge the battery and turn off the machine power before storage.
Envoy Operation & Service Manual
Section 4: Operating the Machine
39
Section 5: Using the Graphical User
Interface (GUI)
The Graphical User Interface (GUI) is powerful, yet intuitive and easy to use and understand. This
section gives you a tour of the four primary menus of the GUI and provides step-by-step instructions for
customizing the machine’s operations in each of those areas.
In this section you will find:
1. An introduction to the GUI
2. The operator screen
3. The pattern menu
4. The system menu
5. The maintenance menu
40 Section 5: Using the GUI
Envoy Operation & Service Manual
Introduction to the Graphical User Interface (GUI)
The Graphical User Interface (GUI) is the interface between the user and the machine’s computer
control system. The GUI monitors the machine’s operation, tells you when you need to replace or repair
parts, and lets you customize just about every aspect of operation to the needs of your bowling center or
the preferences of your bowlers.
NOTE: “Oil” is used interchangeably with “conditioner” on the GUI display screen.
The Elements of Most Display Screens
Most display screens have an upper menu bar that shows the four main content areas, a left-hand menu
bar that lets you choose options within those four main screens and below the screen are the navigation
buttons. A lower task bar also guides you in navigation, with the current date, time and status displayed
at the bottom of the screen. Refer to Figure 5-1.
Figure 5-1. Screen Elements
(1) Date and Time
(2)Current Status
(3)OK = enter or accept
(4) exit = back or escape
Envoy Operation & Service Manual
(5)Up/Down arrows = move up
or down, and increase or
decrease item value
(6)Left/right arrows = move left
or right
(7)Upper Menu Bar
(8)Lower task bars = cues to
navigation
(9) active area
Section 5: Using the GUI
41
How to Navigate
Left/right arrow buttons let you move around between areas on the screen or select information in a
content area.
Up/down arrow buttons let you move up or down or increase or decrease the value in an active box.
The “OK” button works like an “enter” or “return” button – it accepts, or says “yes,” to a selection.
The “Exit” button works like a “back” or “escape” button – taking you back to the previous screen.
When you press “exit”, the GUI saves all changes made to that screen before exiting.
To Navigate Between the Four Main Menus
1. Press the “Exit” button until you reach the main screen (on this screen, the active area will be
blank and only the upper menu bar with the names of the four main screens will be visible).
2. Use the left/right arrow buttons to select a screen from the upper menu bar. Then select that
menu using the “OK” button.
To Navigate Between Choices in the Left Navigation Bar
1. Press the “Exit” button until you reach the main screen for that section –Operator, Pattern,
System, or Maintenance (the active area of the screen will be blank and only the left menu bar
will be visible). Refer to Figure 5-4.
2. Select a new choice in the left navigation bar using the up/down arrow buttons. Then select that
screen using the “OK” button.
42 Section 5: Using the GUI
Envoy Operation & Service Manual
What Else You Should Know
Handle Controls
A secondary keypad on the machine’s handle lets you control the machine from an upright position as
you work. Refer to Figure 5-2.
Figure 5-2. Handle Controls
(1) operator handle
(2) handle keypad
(3) up arrow button
Envoy Operation & Service Manual
(4)down arrow button
(5) left arrow button
(6) right arrow button
(7) exit button
(8) ok button
Section 5: Using the GUI
43
Screen Saver
A screen saver protects the screen against burn-in after the controller is inactive for about 5 minutes.
In order to protect the battery power, the screen saver will shut off after an additional 10 minutes. Press
“OK” to return to the active screen.
Removable GUI
The Envoy is supplied with a 12V DC power source so you can remove the GUI to change information,
check counters, or design patterns from the comfort of your desk.
Security
Access to machine operations can be controlled by assigning Personal Identification Numbers (PINs)
that prevent unauthorized access to the machine or its programs. Additionally, each user can be assigned
one of two available levels of access based on their job function.
See the Setting up PINs, later in this section for more info on security levels and pin access.
Messages
Status messages: Status messages display in the lower right area of the control screen and remain
visible on the screen until another status message is displayed. Status messages describe general
information about the machine’s current and normal operations. Examples: ready, running.
Warning messages: Warning messages alert you to minor issues that need to be addressed. Example:
low cleaner fluid.
Error messages: Error messages alert you to operational issues that need to be addressed. An error
message will stop the machine from running until the problem has been corrected. Example: Squeegee
switch is not working properly.
Maintenance messages: Maintenance messages are warning messages that tell you when a replaceable
part has reached its useful life. Maintenance messages display during start-up. Maintenance messages
will not prevent the machine from running. Example: duster cloth needs to be replaced.
44 Section 5: Using the GUI
Envoy Operation & Service Manual
The Operator Screen
This screen displays during the normal operation of the machine. As you work, it gives you general
information about the current setup and operation. When an area is highlighted in blue, that is an
indication the area can be changed. Refer to Figure 5-3.
NOTE: This screen may be PIN protected.
Figure 5-3. Operator Screen
(1) Start Lane
(2)End Lane
(3)Current Pattern
(4)The operation (mode)
(5)Pattern Override Notice –
appears when running pattern
other than the scheduled
pattern
(6) Status message
(7)LAST CHARGE DATA
(8)Current lane
(9)VOLTAGE AND BATTERY TYPE
(10)OIL TEMPERATURE CYCLE STATUS
Changing the Start Lane
1. Go to the Operator screen.
2. Use the left/right arrows to navigate to “Start Lane”.
3. Use the up/down arrows to change the number of the start lane for this session.
NOTE: When you exit the operator screen, the lane machine will return to its default “start
lane” settings.
Envoy Operation & Service Manual
Section 5: Using the GUI
45
Changing the End Lane
1. Go to the Operator screen.
2. Use the left/right arrows to navigate to “End Lane”.
3. Use the up/down arrows to change the number of the end lane for this session.
NOTE: When you exit the operator screen, the lane machine will return to its default “end
lane” settings.
Skipping or Repeating Lanes
If you want to skip or repeat lanes during a session, you must change the “Current Lane” so the machine
can maintain your place in the process. If you skip lanes, the GUI will direct you to return to the closest
lane once you’ve completed the last lane in the normal sequence (the end lane).
1. Go to the Operator screen.
2. Use the left/right arrows to navigate to the “Current Lane”.
3. Use the up/down arrows to change the number of the lane you are currently on.
Turning on Temperature Cycle
If you occasionally need to heat the oil you may turn “on” the temperature cycle option from the
operators screen. The temperature cycle can be operated in either the transport or operating positions
and should only be used while charging the batteries or plugged into an AC power source. Running the
temperature cycle when not charging will discharge the batteries and could reduce the number of lanes
possible on a charge. To temporarily turn “on” the temperature cycle:
1. Go to the Operators screen.
2. Use the left/right arrows to navigate to the Temperature Cycle option.
3. Use the up/down arrow to activate the temperature cycle.
For consistent use of the temperature cycle feature, you can use the Temperature Cycle Scheduler in the
Systems Menu.
Battery Voltage and Power Type
1. The battery voltage and power type are displayed on the lower right of the Operator screen of
the GUI.
Last Charged Box
1. The date/time that the battery was last fully charged is displayed just below the Current Lane
number. This is intended to assure that the previous operator properly charged the battery when
expected. The Envoy keeps detailed log files of the battery voltage every two minutes while
charging, and also at multiple times for each lane run.
46 Section 5: Using the GUI
Envoy Operation & Service Manual
The Pattern Screen
NOTE: This screen may be PIN protected.
The pattern screen lets you select, change, design, or override a lane conditioning pattern. The Envoy
comes pre-programmed with 10 conditioning patterns. You may use these patterns as your own, or use
them as templates to create customized patterns – just find the pattern that’s closest to what you want
and then adjust the zone lengths and oil volumes. You can return to the original default patterns at any
time. Refer to Figure 5-4.
Figure 5-4. Pattern Screen
Override lets you override the scheduled conditioning pattern and select another programmed pattern
for this session.
Scheduler lets you program the machine to automatically use different conditioning patterns on
different days of the week, times of day, or both. The scheduler will also allow you to run different
conditioner patterns on specific lanes within those days or times of day.
Design lets you change the patterns and customize the type of operation, speed of travel, distances at
which to start different operations, and whether to split the cleaning and conditioning operations.
Data lets you save your custom patterns, restore previously saved patterns, or restore default patterns.
Envoy Operation & Service Manual
Section 5: Using the GUI
47
Pattern Override
The Pattern Override enables the user to select and run a conditioner pattern that is different than
scheduled pattern. When the system security feature is used, level 1 and level 2 users are able to access
this option, a PIN number may be required for access. Each pattern override is recorded in the “Pattern
Run Log” in the “Maintenance” menu under “Logs”. Refer to Figure 5-5.
Figure 5-5. Pattern Override
Overriding the Conditioning Pattern
1. Go to the Pattern menu.
2. Select “Override”. Press “OK”.
3. Use up/down arrows to select a new pattern number.
4. Press OK.
NOTE: After you press “OK”, the GUI will return to the operator screen to begin running the
new pattern and “Pattern Override” will display next to the current lane.
NOTE: If EXIT is pressed while in the Pattern Override screen, the selected override will not
be saved.
NOTE: The override pattern remains active until you exit the operator screen.
48 Section 5: Using the GUI
Envoy Operation & Service Manual
Pattern Scheduler
Lets you schedule different conditioning patterns for up to 3 time periods per day, 7 days per week, and
for up to 5 different ranges of lanes to accommodate different types of bowlers and leagues. Refer to
Figure 5-6.
NOTE: This screen may be PIN protected.
NOTE: Make sure that a certified Brunswick installer has set up the number of lanes in your
center from the system menu before you start setting up your Pattern Scheduler.
Figure 5-6. Pattern Scheduler
Setting up a Cleaning/Conditioning Schedule that Varies by Time, Day or Lane Number
1. Go to the Pattern menu.
2. Use the up/down arrows to navigate to “Scheduler”. Press “OK”.
3. Select the day of the week.
a. Use the right/left arrows to navigate to the day of the week.
b. Use the up/down arrow to select the day of the week.
4. Select a time period (up to 3 time periods per day).
a. To use the same pattern all day, use the default settings:
1)
Time period = 1
Envoy Operation & Service Manual
Section 5: Using the GUI
49
2)
Start time is 1:00, end time is 23:59
b. To use different patterns during different times of the day, enter start and end times for up
to 3 time periods per day.
5. Select lane ranges & patterns.
a. To use the same pattern on all lanes, use the default setting:
1)
Lane range = 1
2)
Start lane is 1, end lane is 40 (total number of lanes in center)
6. Select a pattern for that range.
a. To use different patterns on different lanes:
1)
Select the start and end lane for up to 5 lane ranges.
2)
Select a pattern for each lane range.
NOTE: If any day or time period is left without a scheduled pattern, all lanes will run on the
default pattern (pattern 1). Please check to make sure that you have not allowed time gaps
between any of the 3 allowable time periods. These gaps could result in an unexpected pattern
selection if the lane machine is in operation during that time gap.
7. Press “exit” to save and return to the previous screen.
50 Section 5: Using the GUI
Envoy Operation & Service Manual
Pattern Design
This menu allows you to program custom information for each conditioning pattern, including pattern
shape and volume.
The first screen in your Pattern Design menu is the Pattern Parameters screen. This screen allows you to
customize specific functions and modes for each of the 10 patterns. Refer to Figure 5-7.
NOTE: This screen may be PIN protected.
Figure 5-7. Pattern Design
Pattern Number and Name
You can select one of 10 preset patterns or customize any pattern to perform based on your bowlers
needs. You can also assign a name to each pattern making it easier to keep track and identify.
Changing the Pattern Name or Number
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the up/down arrows to select the pattern number.
4. Use the left/right arrows to select the pattern name.
5. Use the up/down arrows to change the pattern name.
6. Press “exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
51
Mode
The mode allows you to select the type of operation you wish to perform for that pattern. You can select
between clean and oil, clean only, and oil only. The clean and oil mode cleans and condition the lanes in
one forward and reverse run. The clean only mode uses only the cleaning system, and the oil only mode
will only apply conditioner. To separate the clean and condition mode into a two-run operation refer to
“Split Pattern” later in this section.
Changing the Mode of Operation
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Mode”.
4. Use the up/down arrows to select:
a. Clean & Oil
b. Oil
c. Clean
5. Press “exit” to save and return to the previous screen.
Forward Speed
The Envoy offers you three choices of travel speeds: “Quick Clean”, “Heavy Clean” and “Max Clean”.
In most instances the machine will operate in the “Heavy Clean” speed (~24 inches per second). The
“Quick Clean” speed (~27 inches per second) will reduce the cleaning time and battery drain for centers
using lighter volumes of conditioner. The “Max Clean” speed (~21 inches per second) will increase the
cleaning time and battery drain for centers using heavier volumes of conditioner.
Changing the Machine’s Operating Speed
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Travel Speed”.
4. Use the up/down arrows to select.
a. Max Clean
b. Heavy Clean
c. Quick Clean
5. Press “exit” to save and return to the previous screen.
52 Section 5: Using the GUI
Envoy Operation & Service Manual
Start Cleaner Spray
This option allows you to set a distance down the lane, in feet, to start spraying cleaner. It is designed
for use on patterns that require the back end of the lane to be cleaned without cleaning the entire
lane. We also recommend using this option if you have wood lanes and the head (maple) section has
feathering (splintering between boards) or board separation. Software prevents your start cleaner spray
distance from being shorter than the start squeegee distance.
Changing the Distance from the Foul Line at which Cleaning Starts
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Start Cleaner Spray”.
4. Use the up/down arrows to select number of feet from the foul line you want to start cleaning.
NOTE: Default setting is 0. Select any distance up to 57 feet. The default setting, allows the
machine to spray a single pulse of cleaner as soon as the duster cloth contacts the lane surface.
Values above zero will start to spray at that selected distance.
5. Press “exit” to save and return to the previous screen.
Start Squeegee
The start squeegee option is the counter part to the start cleaner spray option when used for cleaning
the back end of the lane. It also allows you to “dry” squeegee the conditioner from old wood lanes
showing feathering or board separation leaving a thin film of oil that will help protect the wood surface.
Measured in feet, this option may be turned on before the cleaner spray starts, but not afterward.
Changing the Distance from the Foul Line at which the Squeegee Starts
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Start Squeegee”.
4. Use the up/down arrows to select the number of feet from the foul line you want to start the
squeegee.
NOTE: Default setting is 0. Select any distance up to 57 feet. The number must be less than or
equal to the “start Cleaner Spray” distance.
5. Press “exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
53
Start Oiling
This option is used as a safety feature on the lane machine. Select a start distance from the foul line to
start conditioning, in 6 inch increments up to 24 inches. This prevents any applying or buffing of oil
within that distance from the foul line, leaving it clean so recreational bowlers have less tendency to
track oil onto the approaches. A level 2 security ID will allow you to set the minimum distance in the
System Settings menu.
Changing the Distance from the Foul Line at which Conditioning Starts
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Start Oiling”.
4. Use the up/down arrows to select the number of inches from the foul line you want to start the
conditioning operation.
NOTE: Default setting is 6”. Select between 6”, 12”, 18” and 24”.
5. Press “exit” to save and return to the previous screen.
Split Pattern
The split pattern option enables the user to separate the “clean & oil” mode into two separate runs of
the machine performed on the same lane. By selecting “Yes” the machine will travel down the lane
performing the cleaning operation and return to the foul line. Then by the user’s action, the machine
will travel down the lane performing the conditioning operation and also buffing the pattern on the
reverse. When “No” is selected the machine will clean and condition the lanes in one operation.
Splitting the Pattern to Separate Cleaning and Conditioning Functions
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the left/right arrows to navigate to “Split Pattern”.
4. Use the up/down arrows to select yes to separate the cleaning and conditioning patterns into two
operations.
5. Press “exit” to save and return to the previous screen.
54 Section 5: Using the GUI
Envoy Operation & Service Manual
Last Update
The last update is a feature that allows you to see if and when a conditioning pattern was last modified.
This proves helpful when trying to troubleshoot the pattern or if the pattern was suspect to an
unauthorized modification. The “Pattern change log” stores each time the pattern or its parameters are
modified.
Checking the Date and Time a Pattern was Updated
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the up/down arrows to select the number of the pattern you are checking on.
4. See “Last Update” at the bottom of the active area of the screen.
5. Press “exit” to return to the previous screen.
Additional Pattern Design Screens
Two additional screens may be accessed in the pattern parameters screen. These additional screens are
the Zone Configuration screen and the Oil Levels screen. Please observe the following steps to gain
access to both of these design screens.
NOTE: Changes made to the Zone Configuration screen or the Oil Level screen will require a
new download of the pattern to the machine control board.
Creating or Changing a Conditioning Pattern
1. Go to the Pattern menu.
2. Select “Design” & press “OK”.
3. Use the up/down arrows to select the number of the pattern you want to modify.
4. Press “OK” to go to the Zone Configuration screen, details follow.
Envoy Operation & Service Manual
Section 5: Using the GUI
55
Zone Configuration Screen
Figure 5-8. Zone Configuration
The Zone Configuration screen shows conditioner patterns graphically to make it easy to visualize and
change the zones and the oil volumes.
You can create anywhere from 1 to 8 zones in a pattern. A zone can be between 3 and 57 feet long and
can be adjusted in increments of .5 feet. The Zone Configuration screen displays the length of each zone
and the distance to the end of the zone from the foul line. Within each zone, oil levels for each board are
shown and screen colors are based on oil volumes selected. Refer to Figure 5-8.
Modifying a Zone
1. Use the left and right arrow to navigate to the zone number you wish to modify.
2. Use the up and down arrows to increase or decrease the length of the zone.
3. After making the modification you may choose another zone to modify, or press “OK” to enter
the “Oil Levels,” or you may “Exit” to save the changes.
NOTE: The GUI will prompt you to download the pattern to the machine control board after
you exit the zone configuration screen. Press “OK” to start the download or “Exit” to download
at a later time.
56 Section 5: Using the GUI
Envoy Operation & Service Manual
Adding a Zone
1. Use the left and right arrow to navigate to the “Add Zone” button.
2. Press “OK” and a new zone will appear at the end of the last zone in the pattern.
3. Use the up and down arrows to adjust the length of the new zone.
Removing a Zone
1. Use the left and right arrow to navigate to the “Remove Zone” button.
2. Press “OK” and the zone closest to the pin deck will be removed.
3. Use the up and down arrows to adjust the zones to desired distances.
Modifying the Cleaner Spray Distance
The cleaner is applied in a continuous spray to the lane during the cleaning operation. You can select
the distance at which the cleaner spray ends between 45’ and 57’. This lets you synchronize the cleaner
usage with each patterns cleaning needs. The cleaner can be turned off earlier, allowing the surplus
cleaner in the scrubbing vacuum head assembly to clean the back ends of the lane. The Envoy will
always spray the pin deck with cleaner.
1. Use the right/left arrows to navigate to “End Cleaner Spray.”
2. Use the up/down arrows to increase or decrease the number of feet at which the cleaner spray
ends (between 45’-57’).
3. Press “Exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
57
Oil Level Screen
The Oil Levels screens allow you to look at the shape of the pattern within a zone. You can make
adjustments to individual boards or you may select a group of boards to adjust. This screen is accessed
through the Zone Configuration screen in the Pattern design menu. Refer to Figure 5-9.
Figure 5-9. Oil Level
From the Zone Configuration screen, use the following steps to enter into the Oil Levels screen.
NOTE: Changes made in the Oil Levels screen will require a new download of the pattern to
the machine control board.
1. Use the left/right arrow to navigate to select the zone you want to adjust.
2. Press “OK” to go to the “Oil Levels” screen.
NOTE: The Oil Levels screen lets you adjust the amount of oil applied to each of the 39 boards
in each zone of your pattern. Oil levels are measured in “units of oil”, the USBC standard, and
are adjustable in 1-unit increments. The USBC minimum oil volume of 3 units is shown as a red
line on the oil levels graph.
58 Section 5: Using the GUI
Envoy Operation & Service Manual
3. Use the left/right arrows to select the board you want to adjust (numbered 1-39 from the right of
the screen or L2 (left 2 board) to R2 (right 2 board). Refer to Figure 5-10.
Figure 5-10. Oil Level
4. Use the up/down arrows to increase or decrease the amount of oil to be applied to a board.
Continue on all boards, as needed.
a. To change oil levels for groups of boards:
1)
Use left/right arrows to select the first board in the group, press “OK”.
2)
Use the left/right arrows to select the last board in the group (Do NOT press “OK”
again).
3)
Use the up/down arrows to adjust oil volume.
4)
Press “OK” again to “unlock” the selected group of boards.
5. To adjust oil volume in other zones, Press “exit” to return to the previous screen and follow the
same procedure for other zones.
6. Press “exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
59
Pattern Download
Each time a conditioner pattern is modified, the GUI is required to “download” the pattern data to the
machine control board inside the electronic enclosure before that conditioner pattern can be run on any
lane. The download message will appear when you “Exit” the “Zone Configuration” screen or if you are
in the operator screen and a pattern has not been downloaded since it was last modified. Refer to Figure
5-11.
Figure 5-11. Pattern Download
60 Section 5: Using the GUI
Envoy Operation & Service Manual
The download time is approximately 4 minutes. A download progress bar will appear along with the
pattern number and name. If necessary the download may be aborted by pressing “Exit”. Refer to
Figure 5-12.
NOTE: Any new or revised pattern must be downloaded from the GUI active memory to the
machine control board to perform a conditioning run using that pattern. When the pattern is
downloaded from the Operators screen the machine will prepare to run when the download is
completed. The vacuum motor will run and the machine will instruct the operator to place the
machine on the lane. Download from the Pattern Design Screen to avoid the vacuum motor
turning on at the end of the downloads.
Figure 5-12. Download Progress
NOTE: All patterns must be downloaded after changing to a different conditioner selection.
To avoid unnecessary downloads, select your desired conditioner from the System menu before
downloading patterns.
Envoy Operation & Service Manual
Section 5: Using the GUI
61
Patterns and Memory
Before explaining the Pattern Data options, it is important to define the different locations for the lane
machine patterns and memory.
“Active GUI Memory” There are 10 patterns available in the Active GUI Memory that can be run or
modified as explained in the pervious manual sections on the use of Pattern Screens.
“Machine Control PCB Memory” There are 10 pattern locations in the Machine Control PCB
Memory that can individually be downloaded from the Active GUI Memory. Any individual pattern
that has been downloaded into the Machine Control PCB Memory can be selected and run without
delay. If a change is made on any pattern in the Active GUI Memory, it must be downloaded again
before it can be run.
“GUI Back-Up Files” There are 5 Back-Up Files in the GUI memory, each containing 10 patterns that
can be exchanged with the 10 patterns in the Active GUI Memory. The Save Pattern Data option can
be used to copy the 10 patterns in Active GUI Memory into one of the 5 GUI Back-Up Files. The date
and time that the 10 patterns were saved in the GUI Back-Up Files will be used as the file name. The
Restore Pattern Data option can be used to move the 10 patterns from any of the 5 GUI Back-Up Files
back to the Active GUI Memory. The Restore Default Data option can always be used to move the 10
original patterns at the time of the machine installation back into the Active GUI Memory. This will be
explained in more detail in the “Pattern Data” section of this manual.
“USB Drive Files” There are five files in the USB Drive Memory, each containing 10 patterns that
can be exchanged with the 10 patterns in the Active GUI Memory. To start this process, the USB flash
drive should be inserted into the GUI USB port. The export option can be used to copy the 10 patterns
in Active GUI Memory into one of the five USB Drive Files. The date and time that the 10 patterns in
Active GUI Memory into one of the 5 USB Drive Files. The date and time that the 10 patters were saved
in the USB Drive Files will be used as the file name. The import option can be used to more the 10
patterns from any of the five USB Drive Files back to the Active GUI Memory. This will be explained
in the Importing/Exporting section of this manual.
“Pattern Manager and Editor Software” This is pc software that is designed for Direct+ lane
machines that allows you to manage your own pattern library. The pattern editor allows you to create
new patterns or modify existing ones. You can also view your logging files and follow the machines
history in chronological order. Patterns and files can be imported or exported to the lane machine using
a USB drive. The Pattern Manager software can be downloaded free through our web site by visiting:
http://www.brunswickbowling.com/lane-maintenance/pattern-library.
NOTE: You can NOT exchange any of the 5 files directly between the USB Drive Files and the
GUI Backup Files. Only one file containing 10 patterns can be exchanged between the Active
GUI Memory and the USB Drive Files or the GUI Backup Files. To move all five files between
the USB Drive files and GUI Backup Files, you must first import/export or save/restore each
file of 10 patterns with the Active GUI Memory. Refer to Envoy PCB/GUI/USB Pattern Data
Diagram on the following page.
62 Section 5: Using the GUI
Envoy Operation & Service Manual
Envoy Operation & Service Manual
Section 5: Using the GUI
63
Sport Flat
Note: The lane machine can run any
individual pattern that has been
selected and downloaded from the
Active GUI Memory to the Machine
Control PCB Memory. There can be
empty pattern numbers in the
Machine Control PCB Memory
without causing problems. The
Machine Control PCB Memory can
contain individual patterns from
previous GUI Back-Up Files (Pattern
#7 could be from GUI Back-Up File
3). If the Active GUI Memory Pattern
#7 has different pattern parameters
or conditioner selection, the new
parameters would need to be
downloaded before running pattern
#7 or the Active GUI Memory would
need to be switched to Back-Up File
3.)
Competitive2
Maple Lanes League 2
A22 House 1
Maple Lanes House
Envoy PCB/GUI/USB Pattern Data Diagram
Pattern #1
Pattern #2
Pattern #3
Pattern #4
Pattern #5
Pattern #6
Pattern #7
Pattern #8
Pattern #9
Pattern #10
Pattern Name, File # & Selected
Conditioner
"Machine Control PCB Memory"
(Individual Downloaded Machine Patterns)
Electronic Enclosure
Each selected
pattern is
Individually
Downloaded
FROM the
"Active GUI
Memory (10
patterns)" TO
the
corresponding
pattern # in the
"Machine
Control PCB
Memory"
(10 Live GUI Patterns)
Pattern #1
Pattern #2
Pattern #3
Pattern #4
Pattern #5
Pattern #6
Pattern #7
Pattern #8
Pattern #9
Pattern #10
Pattern #1
Pattern #2
Pattern #3
Pattern #4
Pattern #5
Pattern #6
Pattern #7
Pattern #8
Pattern #9
Pattern #10
Saved Date of File #
A22 House 1
Maple Lanes House
Maple Lanes League 1
Maple Lanes League 2
Maple Lanes Youth
Clean Only
Maple Lanes Sport
Sport 2'5-1
Sport 2-1
Maple Lanes Flat
Pattern Name & File #
Saved Date of File #
"Active GUI Memory"
A22 House 1
Maple House
Ladies & Sr
Open Play
Maple Youth
Clean Only
Maple Sport
Sport 2'5-1
Sport 2-1
Sport Flat
Only the
selected File
of 10
patterns is
Imported or
Exported
between the
"USB Drive
Files" and
the "10 Live
GUI Files"
ABC House
A22 House 2
Tournament
ABC Open
Test Shot
Top Hat
ABC Sport
Sport 2-1
Clean Only
ABC Flat
(Pattern Data in USB Memory Stick avaiulable to Import/Export)
Backup 1
Backup 2
Backup 3 Backup 4 Backup 5
Oct 7, 2007
"USB Drive Files"
USB Memory Stick - Flash Drive
Only the
selected File
of 10
patterns is
Backed Up
or Restored
between the
"10 Live GUI
Patterns"
and the "GUI
Back Up
Files"
"GUI Back Up Files"
A22 House 1
A22 House 2
Ladies & Sr
Open Play
Competitive1
Competitive2
Sport 3-1
Sport 2'5-1
Sport 2-1
Sport Flat
(Available GUI Memory to <Restore to or >Save Data from Active Memory)
Backup 1
Backup 2
Backup 3 Backup 4 Backup 5
Default
Mar 3, 2008
GUI
Pattern Data
This screen allows the user to save pattern data, restore default data, and restore saved conditioner
pattern data within the GUI memory. The GUI can store 50 patterns, 10 patterns in each backup file.
Each file will display a date and time if already used. Refer to Figure 5-13.
Figure 5-13. Pattern Data
Steps for saving, restoring default, and restoring saved data:
1. Go to the Pattern menu and press “OK”.
2. Use the up/down arrows and select Data by pressing “OK”.
64 Section 5: Using the GUI
Envoy Operation & Service Manual
3. Select the option you wish to perform by navigating with the up/down arrows and press “OK”
and the following screen will appear. Refer to Figure 5-14.
NOTE: The backup screen will not appear when restoring the default patterns. Only the 10
patterns in the active GUI memory are saved when you select the “Save Pattern Data” option.
These 10 patterns are saved in the GUI backup memory in any of the five available backup
folders with the date and time that the file was saved. A backup folder without a date is an empty
folder. Saving to a folder with an existing date/time will replace the pattern date with the current
date/time and active GUI memory patterns.
Figure 5-14. Save Pattern Data
4. For saving data or restoring saved data, you may select one of the five available backup folders
and press “OK”.
NOTE: Backup files may be over written when saving pattern data. Be sure that the data is
saved to a file that is not used or saved to a file in which you no longer need the previously saved
data.
NOTE: Pattern data can be backed up and imported to a USB flash drive as explained earlier
in “Backing Up and Importing Data” in Section 4. This function saves the entire system data,
including the PIN ID number, Pattern Scheduler, Conditioner Selection and Maintenance Logs.
Do not import backup data from another center unless you know their PIN ID numbers and
intend to change your entire system data file.
Envoy Operation & Service Manual
Section 5: Using the GUI
65
Figure 5-15. Restore Default Data Screen
NOTE: The default Pattern Data cannot be changed. This function will always restore the 10
starting patterns that were set in the factory. Refer to Figure 5-15
66 Section 5: Using the GUI
Envoy Operation & Service Manual
Backing Up and Importing Data
The GUI is designed with a USB port that allows you to connect a USB flash drive for importing or
exporting data.
Backing Up Your System
It’s important to back up the data in your machine regularly to prevent loss of information. You can
backup most data on the Envoy to an external drive using the USB port on the control box. This
capability lets you back up most information on the system in one step. You can save up to five previous
system backups. You can backup this data on a PC computer by using the USB flash drive to transfer
the data into the PC USB port.
To backup your system:
1. Plug a USB flash drive into the GUI’s USB port. The Import/Export screen appears.
2. Use the left/right arrows to select “export” and press “OK.”
3. Use the up/down arrows to select the backup folder you want to save to and press “OK” to start
the backup.
NOTE: Only the 10 patterns in the active GUI memory are saved when you backup or export
data to the USB flash drive.
CAUTION! Never remove the USB flash drive from the USB port if the light on
the drive is still flashing. Doing so could damage the file system on the USB
flash drive. When the text on the GUI returns, it is safe to remove the USB flash
drive.
Importing Data
You can also import data via the USB port (except for machine-specific data like name of center, date of
installation, etc.). This may be helpful if you’ve had a system problem and want to restore your settings
from a previously saved backup.
NOTE: This operation will replace the 10 current patterns in active GUI memory, schedules
and PINs with older data saved on the USB flash drive. You may want to backup the 10 patterns
in active memory as explained above before you import new data. This function saves the
entire system data, including the PIN ID number, Pattern Scheduler, Conditioner Selection and
Maintenance Logs. Do not import backup data from another center unless you know their PIN
ID numbers and intend to change your entire system data file.
To import data:
1. Plug in the USB flash drive into the GUI’s USB port. The Import/Export screen appears.
2. Use the right/left arrows to select “import” and press “OK.”
3. Use the up/down arrows to select the backup folder you want to import and press “OK” to
import the files. If there are no backups available, the backup folders will appear grayed out.
CAUTION! Never remove the USB flash drive from the USB port if the light on
the drive is still flashing. Doing so could damage the file system on the USB
flash drive. When the text on the GUI returns, it is safe to remove the USB flash
drive.
Envoy Operation & Service Manual
Section 5: Using the GUI
67
The System Screen
NOTE: This screen may be PIN protected.
About the System Screen
The system menu provides basic information about the bowling center and the machine, and provides a
security function to control access to different machine functions. Refer to Figure 5-16.
Figure 5-16. System Screen
68 Section 5: Using the GUI
Envoy Operation & Service Manual
Center displays the name of the bowling center and the total number of lanes.
Machine displays the date of manufacture and installation, the serial number, and the specifications for
the controller and interface.
Security lets you control who has access to the machine’s operation and programming.
Settings lets you change the date, time, language, and start distance from the foul line.
Temperature Cycle Scheduler lets you start heating the oil prior to starting the lanes.
Conditioner lets you select the brand of conditioner used in the machine.
System Center
The “Center” screen allows you to enter the name and number of bowling lanes in the center. It is very
important to have the correct number of lanes if you are using the scheduler option. Refer to Figure 5-17.
NOTE: A Certified Brunswick installer will set up this screen with the name of your center and
the number of lanes.
Figure 5-17. System Center
Envoy Operation & Service Manual
Section 5: Using the GUI
69
Entering the Name of Your Bowling Center
1. Go to the System menu.
2. Select “Center” & press “OK”.
3. Use the left/right arrows to navigate through the center name.
4. Use the up/down arrows to select a letter, number, or space.
Entering the Number of Lanes
1. Use the left/right arrows to navigate to “Number of lanes”.
2. Use the up/down arrows to enter the number of lanes in your center.
IMPORTANT!: If you change the number of lanes after initial setup, you may have to
update your pattern scheduler (the pattern scheduler uses the number of lanes entered here in
establishing schedules).
3. Press “exit” to save and return to the previous screen.
System Machine
The machine screen displays machine information, such as the GUI software and machine control
firmware versions, the serial number and ID number of the GUI, date of manufacturing and the date of
installation (set by your installer). This information will be required by our Customer Response Center
to track the history of the lane machine. Refer to Figure 5-18.
Figure 5-18. System Machine
70 Section 5: Using the GUI
Envoy Operation & Service Manual
Accessing Basic Identifying Information About Your Machine
1. Go to the System menu.
2. Select “Machine” & press “OK”.
3. This screen displays the serial number of your GUI, the software version of the User Interface
and Machine Controller, the date of manufacture, the date of installation, and other general
information.
System Security
The system security on the Envoy enables you to safely protect your critical machine settings from
unwanted access. When completely enabled, the machine will track every action taken by a user during
the time they are logged in.
Setting Up PINs
Information in the Pattern, System, and Maintenance menus can be protected from unauthorized
access by setting up to 10, 4 digit PINs (personal identification numbers) for different users. The ten ID
numbers (1-10) will display a status for each position.
ID number zero (0) is used to enable a “Log-in” feature that requires a four digit access code prior
to being able to access the operators screen. A user with a valid PIN number is allowed to log-in and
accountability during that session will be assigned to that user. The pattern change log and the pattern
run log will assign the users name for each action taken during operation. Users not assigned PIN
numbers will be restricted from viewing or operating the GUI and lane machine.
If you do not assign PINs, all users will have access to all operations and menus.
If you assign PINs, each user can also be assigned a security level that determines which machine
functions and menus he or she can access. You can choose between 2 security levels:
Level 1 is generally for machine operators. It allows the user to run lanes, and it allows access to the
pattern override function and most maintenance menus. Menus that may affect the performance of a
conditioning pattern will be restricted in this security level.
Level 2 is generally for managers or mechanics. It allows the user access to all screens, menus, and
operations.
If, for any reason you lose your PIN and need access to the machine, please contact your authorized
Distributor or the Brunswick Technical Support (BTS) in the United States at 1-800-YES-BOWL, or
internationally at 231-725-4966. For non emergency support, e-mail [email protected]. We
will assign you a temporary PIN and help you with the reset process.
Envoy Operation & Service Manual
Section 5: Using the GUI
71
Figure 5-19. System Security
To Set a PIN
1. Go to the System menu. Refer to Figure 5-19.
2. Select “Security” & press “OK”.
3. Use the up/down arrows to select an ID number (0 is always the login PIN).
a. To enter a new PIN, select an “empty” ID number.
4. Use the left/right and up/down arrows to create a 4 digit PIN.
5. Select a security level.
a. 1 = Operator – Pin number provides access to pattern override and some maintenance
menus only.
b. 2 = Manager/Mechanic level – pin number provides access to all functions and systems.
6. Enter a user name for this pin number.
7. Use the left/right arrow to navigate to “Set PIN”.
72 Section 5: Using the GUI
Envoy Operation & Service Manual
NOTE: If the PIN is already assigned to a different user (ID) a warning message will indicate
that you must enter a different number.
NOTE: Once PIN is set, the status line will display “assigned” (instead of “empty”) and the 4
digit PIN will display as all zeroes for security reasons.
8. Press “exit” to save and return to the previous screen.
Changing PINs
1. Go to the System menu.
2. Select “Security” & press “OK”.
3. Use the right/left arrows to navigate to PIN.
4. Use the up/down arrows to change the PIN number.
5. Press “exit” to save and return to the previous screen.
NOTE: Updating the user ID requires you to also change the PIN number.
Resetting PIN Access
NOTE: You can reset the PIN security if you want all users to have access to all information
1. Go to the System menu.
2. Select “Security” & press “OK”.
3. Navigate to “Reset All” and press “OK”.
4. Press “exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
73
System Settings
The system settings are used to set clock functions like the date, time, and date format (MM/DD/YY
or DD/MM/YY). The Temperature Cycle allows the user to turn on or off the oil heating features of
the Temperature Cycle Scheduler. (You can still over-ride this from the Operators screen.) The operator
can select their preferred language and whether to see units of measure expressed in Imperial (US) or
Metric (International). The default start distance from the foul line must be selected, so no pattern may
be set to apply conditioner between this setting and the foul line. The operator will also determine the
vacuum forward start distance and return ending distance for maximum sound reduction and power
savings. The end of lane delay will allow the squeegee to delay lifting long enough to wipe on the tail
plank of the lane as the machine returns, this will prevent cleaner drips from forming on the squeegee
blade.
Figure 5-20. System Settings
Changing the Date and Time
1. Go to the System menu.
2. Select “Settings” & press “OK”.
3. Use left/right arrows to navigate to “Clock”.
4. Use up/down arrows to change month/date/time.
5. Press “exit” to save and return to the previous screen.
74 Section 5: Using the GUI
Envoy Operation & Service Manual
Changing the Date Format
1. Go to the System menu.
2. Select “Settings” & press “OK”.
3. Use left/right arrows to navigate to “Date Format”.
4. Use up/down arrows to select the format you prefer.
5. Press “exit” to save and return to the previous screen.
Changing the Language
1. Go to the System menu.
2. Select “Settings” and press “OK”.
3. Use the left/right arrows to navigate to “Language”.
4. Use the up/down arrows to select from the list of languages.
5. Press “exit” to change the language and return to the previous screen.
Changing the Units of Measure (Imperial vs. Metric)
NOTE: You can change from Imperial to Metric units of measure. If you do so, all units of
distance and temperature that appear on the GUI will be converted to the new standard.
1. Go to the System menu.
2. Select “Settings” and press “OK”.
3. Use the left/right arrows to navigate to “Units”.
4. Use the up/down arrows to switch between Imperial and Metric units.
5. Press “exit” to save and return to the previous screen.
Changing the Conditioner Start Distance from the Foul Line
IMPORTANT!: For bowler safety, you should not start dispensing oil at the foul line. You can
set the start distance from the foul line in increments of 6’ (152mm) between 6 and 24 inches
(15.24 to 60.96 cm). 6” (152mm) is the minimum value and no pattern may start closer to the foul
line than the value selected in this box.
1. Go to the System menu.
2. Select “Settings” and press “OK”.
3. Use the left/right arrows to navigate to “Start from foul line”.
4. Use the up/down arrows to change the start distance.
5. Press “exit” to save and return to the previous screen.
Envoy Operation & Service Manual
Section 5: Using the GUI
75
Vacuum Motor ON/OFF Controls
The vacuum motor can be controlled from the System Settings menu to delay starting the vacuum,
going forward until a set distance from the foul line. The default is 3 ft to allow excess from the cleaner
pulse not to be immediately removed until just before the first synthetic panel joint. You can also Stop
the Vacuum Early, while returning to the foul line at a set distance. This will reduce power consumption
from the battery. The default setting of 0 ft doesn’t shut the vacuum off until the machine returns to the
foul line.
1. Go to the System menu
2. Select “Settings” and press “OK”
3. Use the left/right arrows to navigate to “Going forward, start vacuum at”
4. Use the up/down arrows to increase or decrease the start distance
5. Use the left/right arrows to navigate to “Returning, stop vacuum at”
6. Use the up/down arrows to increase or decrease the ending distance
7. Press “Exit” to save and return to the previous screen
Squeegee Wipe Delay
The next new System Settings option allows you to delay lifting the squeegee at the end of lane (EOL).
An EOL delay of ~0.5 seconds will cause the squeegee lift to delay just enough for the point of the “V”
to contact the tail plank, wiping off any residual moisture. A longer delay will increase the squeegee
wipe while a setting of zero will assure that the squeegee always lifts before contacting the tail plank.
1. Go to the System menu
2. Select “Settings” and press “OK”
3. Use the left/right arrows to navigate to “End of Lane Delay”
4. Use the up/down arrows to select the desired delay amount
5. Press “exit” to save and return to the previous screen
Base Voltage for Speed Calculations
The total time of the Envoy to run a lane is the best indication of any need to change the “Base Voltage
for Speed Calculations” adjustment. This adjustment affects all the machine travel speeds so it should
be checked before making any End of Lane Speed Adjustments. Run at least one lane to allow the
system to balance the battery voltage before measuring the time to run a lane (from pressing the start
button to the machine stopping at the foul line). The measured time should fall into the following
ranges:
62-72 seconds in Quick Clean
70-80 seconds in Heavy Clean
78-88 seconds in Max Clean
76 Section 5: Using the GUI
Envoy Operation & Service Manual
The default value is 24.0 volts. Each 0.5 volt adjustment increase will speed up the Envoy by ~1.5
seconds per lane run and each 0.5 volt adjustment decrease will slow down the Envoy by ~1.5 seconds.
The maximum adjustment value is 27.0 volts and the minimum value is 21.0 volts. Use the following
steps if your measured your time to run each lane falls outside of the expected ranges
1. Go to the System menu
2. Select “Settings” and press “OK”
3. Use the left/right arrows to navigate to “Base Voltage for Speed Calculation”
4. Use the up/down arrows to increase or decrease Base Voltage (resulting in an increase or
decrease of ALL speeds)
5. Press “exit” to save and return to the previous screen
End Of Lane Speed Adjustment
The “End of Lane Speed Adjustment” affects only the last 12” of travel in the pin deck. The best
indication of any needed change in this adjustment is if the Envoy ever stalls before it reaches the end
of the lane (too slow) or if it runs off the end of the pin deck (too fast). Because the pinsetter blocks the
view, it can be difficult to determine why the machine has stopped in the pin deck. The best indicator
is to watch the machine travel as it gradually slows down at the end of the lane and compare where the
Envoy rear cover is positioned in relation to the pin spots. The Envoy rear cover should normally travel
approxiamately 2” past the 2-3 pin spots when it stops and reverses direction.
• Envoy stops before the rear cover has traveled past the #1 pin spot
o Increase the Base Voltage for Speed Calculation in 0.5 volt increments. This will increase all
travel speeds so the momentum of the machine will move it into the zone where the End of
Lane Speed Adjustments will take over (The End of Lane Speed Adjustment will not have any
affect when the machine doesn’t reach the last 12” of travel in the pin deck.)
• Envoy stops after the rear cover has traveled past the #1 pin spot, but before the rear cover has
traveled ~2” past the 2-3 pin spots
o Increase the End of Lane Speed Adjustment in steps of +4 until the machine makes it through
the pin deck without stalling. This will increase the speed in the last 12” of travel in the pin
deck to overcome any resistance that is causing it to stall (such as excess pin deck friction or
stick down OOR spots).
• Envoy stops after the rear cover has traveled more than 4” past the 2-3 pin spots
o The traction drive wheels have traveled past the end of the pin deck and you will need to
decrease the End of Lane Speed Adjustment in steps of -4 until the machine stops ~2” past the
2-3 pin spots and reverses direction before the traction drive wheels travel past the end of the
tail plank. This will decrease the speed in the last 12” of travel in the pin deck.
The default value for the End of Lane Speed Adjustment is 0. It can be adjusted to a maximum value
of +15 or a minimum value of -15. When you have time, it is best to balance the End of Lane Speed
Adjustment between the upper and lower limits to reduce the risk of any “borderline” adjustment.
• Find the upper limit by increasing the End of Lane Speed Adjustment in steps of +2 until the
Envoy traction drive wheels have travel past the end of the pin deck. (This value is normally
between +5 and +15.)
Envoy Operation & Service Manual
Section 5: Using the GUI
77
• Find the lower limit by decreasing the End of Lane Speed Adjustment in steps of -2 until
the Envoy stalls before the rear cover has traveled ~2” past the 2-3 pin spots. (This value is
normally between -5 and -15.)
• Set the final End of Lane Speed Adjustment value halfway between the upper and lower
limits found above. It is normal to have a 20 point spread between the upper and lower limits
(for example, if the lower limit was -8 and the upper limit was +12, then the final value should
be set to +2).
NOTE: If the Envoy stops under the pin deck, it is easy to have the machine finish its travel back
to the foul line. Initiate this by pressing the green OK button on the T-handle, pull or push the
Envoy to position the rear cover ~2” past the 2-3 pin spots and make sure you are able to get out
of the way as the Envoy reverses direction and returns to the foul line.
It is best to balance the End of Lane Speed Adjustment with a fully charged battery. Then continue
to run the machine for the remaining lanes to assure that it runs through all the pin decks without any
issues. It may be necessary to make slight adjustments to this balanced End of Lane Speed Adjustment
(either up or down) if you notice any uncharacteristic lane that the lane machine is at risk of stalling
or running past the end of the pin deck. Contact BTS if you experience a smaller than normal range
between the upper and lower limits or experience inconsistent results with these adjustments.
Use the following steps if it is necessary to change the End of Lane Speed Adjustment:
1. Go to the System menu
2. Select “Settings” and press “OK”
3. Use the left/right arrows to navigate to “End Of Lane Speed Adjustment”
4. Use the up/down arrows to increase or decrease End of Lane Speed speed
5. Press “exit” to save and return to the previous screen
78 Section 5: Using the GUI
Envoy Operation & Service Manual
Conditioner Temperature Cycle Scheduler
Figure 5-21. Conditioner Temperature Cycle Scheduler
Temperature Cycle Scheduler
The scheduler for the temperature cycle will allow you to automatically turn the conditioner heat
cycle ON and OFF at specific times each day of the week. This will allow for the conditioner to be
at a consistent temperature when applied to the lane surface. Since this feature adds to the power
consumption of the machine, it is recommended that you schedule these cycle times to be ON prior to
conditioning the lanes – while the battery charger is still connected. This will use the batter charger
power to heat the conditioner. During the conditioning cycle on the lanes, the running of the conditioner
pump is sufficient to maintain the conditioner temperature without using the heater feature.
NOTE: A caution will appear on the GUI near the Temperature Cycle Box if you continue to
leave the Temperature Cycle ON while conditioning the lanes.
1. Go to the System menu
2. Select “Temperature Cycle Schedule” and press “OK”
3. Use the left/right arrows to navigate to “Temperature Cycle Schedule”
4. Use the up/down arrows to select between “On” and “Off”
Envoy Operation & Service Manual
Section 5: Using the GUI
79
5. Use the left/right arrows to select the time periods and set the schedule
6. Press “Exit” to save and return to the System Settings screen
7. Press “Exit” to save and return to the previous screen
NOTE: The conditioner Temperature Cycle can be run while the Envoy is in the transport
position. This feature was added to allow the conditioner heat cycle to be used while the battery
charger is still connected to the machine. NOTE: The conditioner Temperature Cycle can also be manually changed between ON and
OFF from the Operators Screen.
1. Press the left arrow key until the Temperature Cycle box is highlighted
2. Press the green “OK” button to toggle between ON and OFF
Figure 5-22. Temperature Cycle Scheduler
80 Section 5: Using the GUI
Envoy Operation & Service Manual
Conditioner
Figure 5-23. Conditioner
Changing Conditioner
NOTE: If you change conditioners, you must identify the brand of conditioner you are using
to ensure proper operation. Different conditioners have different flow rates, which may require
the machine to recalculate conditioner patterns. If your brand is not listed, select “Custom”
and please contact your authorized Distributor or the Brunswick Technical Support (BTS) in
the United States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency
support, e-mail [email protected], to get the flow values for that brand.
1. Go to the System menu. Refer to Figure 5-23.
2. Select “Conditioner” and press “OK”.
3. Use the up/down arrows to select the conditioner brand.
4. Press “exit” to save and return to the previous screen.
NOTE: Selecting a different conditioner will require the download of all patterns.
Envoy Operation & Service Manual
Section 5: Using the GUI
81
The Maintenance Screen
NOTE: This screen may be PIN protected.
About the Maintenance Screen
The maintenance screen provides information about the long-term use and maintenance of the machine.
Refer to Figure 5-24.
Figure 5-24. Maintenance
Counters display the total lanes run, the amount of use on a variety of replaceable parts, and alerts
you when a part is reaching the end of its useful life. These will generate a warning message when the
counter expires. The maintenance message will continue to appear before running each lane until the
counter is reset.
Diagnostics shows the current state of all major hardware devices and allows you to cycle motors on
and test sensors and switches for troubleshooting purposes.
Logs keeps and displays records of pattern changes, patterns run, maintenance, and error messages.
82 Section 5: Using the GUI
Envoy Operation & Service Manual
Maintenance Counters
The Envoy monitors the life of consumable items that will need periodic replacing or cleaning. Life
expectancy of most items are based on the number of lanes they will perform. Motors are monitored in
the number of hours they are used. After you replace a part, you must reset the counter for that part to
start the counter for the new part (the duster cloth counter will reset automatically if the duster cloth is
changed during a running session via the “change duster cloth” button in the Operator’s Screen). A list
of the counter values is shown in section 7.
Figure 5-25. Maintenance Counters
Envoy Operation & Service Manual
Section 5: Using the GUI
83
Viewing and Resetting Counters
1. Go to the Maintenance menu. Refer to Figure 5-25.
2. Select “Counters” and press “OK”.
3. Use the up/down arrows to navigate to the counter to be reset and press “OK”.
4. The counter will reset the number of lanes to “0” on the item you select.
5. Press “exit” to save changes and return to the previous screen.
NOTE: Changes will not be saved until screen is exited. Be sure that you select the correct
counter before pressing reset.
NOTE: You can’t reset the counter for Total Lanes Run.
Maintenance Diagnostics
This menu allows you to operate the pumps and motors and test the operation of sensors and switches.
Diagnostics is an invaluable function for troubleshooting machine problems. Refer to Section 6.0
Troubleshooting for more information. Refer to Figure 5-26.
Figure 5-26. Maintenance Diagnostics
84 Section 5: Using the GUI
Envoy Operation & Service Manual
Sensors
This menu lets you view the current status of all sensors or switches for diagnostic purposes. Refer to
Figure 5-27.
Figure 5-27. Diagnostics Sensors
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Sensors” and press “OK” to see the machine sensors.
4. If a sensor is active or “on,” it will be highlighted in color.
5. Some sensors can be physically activated.
Envoy Operation & Service Manual
Section 5: Using the GUI
85
Cleaning
This menu lets you view the current status of all sensors or switches, and view or test all motors in the
cleaning system. Refer to Figure 5-28.
Figure 5-28 Diagnostics Cleaning
To view a cleaning system sensor position or test a motor function:
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Cleaning” and press “OK”.
4. To check sensors, review the list of sensors on the upper half of the screen. If a sensor is active
or “on,” it will be highlighted in color.
5. To test the motors, valves, and pumps of the cleaning system, review the list on the lower half
of the screen. You can turn each device off or on for a limited period of time for diagnostics or
maintenance purposes.
86 Section 5: Using the GUI
Envoy Operation & Service Manual
Conditioning
This menu lets you view the current status of all sensors or switches, and view or test all motors in the
conditioning system. Refer to Figure 5-29.
Figure 5-29. Diagnostics Conditioning
To view a conditioning system sensor position or test a motor function:
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Conditioning” and press “OK”.
4. To check sensors, review the list of sensors on the upper half of the screen. If a sensor is active
or “on,” it will be highlighted in color.
5. To test the motors, valves, and pumps of the conditioning system, review the list on the lower
half of the screen. You can turn each device off or on for a limited period of time for diagnostics
or maintenance purposes.
Envoy Operation & Service Manual
Section 5: Using the GUI
87
Drive
This menu lets you view the readings of the distance encoder (labeled “Distance”) and test the drive
mechanism in forward and reverse. Refer to Figure 45-30
Figure 5-30. Diagnostics Drive
To view the drive system sensor position or test a motor function:
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Drive” and press “OK” .
4. To test the distance encoder, manually spin the rear shaft. The screen will display the activation
of the encoder sensor in the “Distance” box.
5. To test the drive mechanisms, select between “Drive: Forward” or “Drive: Reverse” and then
select “Drive” to test the forward or reverse drive systems.
88 Section 5: Using the GUI
Envoy Operation & Service Manual
Tests
The Tests diagnostics function allows the user to perform specific tests on the injectors to verify that all
injectors are firing properly and to test the cleaner spray coverage, on the lane, at maximum (25-30 psi)
and minimum (20-25 psi) pressures. Refer to Figure 5-31.
Figure 5-31. Diagnostics Tests
Oil Injector Test
The test for the Oil Injectors is designed for the technician to visually see each injectors spray pattern.
This diagnostic function verifies that each injector is firing properly and to identify if an injector has
failed or not creating the appropriate spray pattern. The machine will travel approximately 25 feet down
the lane during this test. The process includes cleaning the lane and firing each injector in a sequential
order allowing the technician to easily see each injection without interference by the buffer brush.
Envoy Operation & Service Manual
Section 5: Using the GUI
89
To test the Oil Injectors on the lane:
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Tests” and press “OK”.
4. Select the Oil Injector test, press “OK” and the following screen will appear (“Oil Injector” will
appear at the top of the screen for the injector test). Refer to Figure 5-32.
Figure 5-32. Oil Injectors
5. Press “OK” to prepare the machine for operation. This may require a pattern download.
6. Put the lane machine on the lane when the message appears.
7. Press “OK” to start the test.
NOTE: The machine will automatically clean approximately the first 25 feet of the bowling
lane and inject at the same time while performing this test. Perform a clean only or a clean and
condition after completion of the Oil Injector test.
Cleaner Spray Test
The test for the Cleaner spray is used to verify the cleaner coverage. This test allows the technician
to visually see how well the cleaning spray is covering the lane during a cleaning run. The process is
performed in two passes of the lane machine. The first pass of the machine will clean approximately
25 feet of the bowling lane. The second pass sprays cleaner to the bowling lane as it travels without
interference of the duster and the squeegee assembly. The cleaner will pulse about half way through the
second run. Cleaner spray pressure during this test should be between 17-19 psi.
90 Section 5: Using the GUI
Envoy Operation & Service Manual
To test the Cleaner Spray on the lane:
1. Go to the Maintenance menu.
2. Select “Diagnostics” and press “OK”.
3. Use the up/down arrows to navigate to “Tests” and press “OK”.
4. Select the Cleaner Spray test, press “OK” and the following screen will appear (“Cleaner Spray”
will appear at the top of the screen for the spray test). Refer to Figure 5-33.
Figure 5-33. Cleaner Spray
5. Press “OK” to prepare the machine for operation.
6. Put the lane machine on the lane when the message appears.
7. Press “OK” to start the test. The machine will clean the first 25 feet of the lane.
8. After the machine returns to the foul line, press “OK” again to complete the Cleaner Spray test
utilizing the cleaner spray only.
NOTE: It is important to either clean only or clean and condition the lane after performing the
Cleaner Spray test. Do not allow cleaner to dry on the bowling lane.
Envoy Operation & Service Manual
Section 5: Using the GUI
91
Maintenance Logs
Most programming changes and all of the maintenance and error messages displayed are tracked and
can be viewed on the Logs screen to make troubleshooting faster and more reliable. Users with Level 1
or 2 security access can view all logs. Logs cannot be edited or deleted by the user. Refer to Figure
5-34.
Figure 5-34. Maintenance Logs
92 Section 5: Using the GUI
Envoy Operation & Service Manual
Pattern Change Log
Figure 5-35. Log Pattern Change
This log tracks all changes to any pattern parameter or pattern modifications. It also logs the date and
time of the change and the ID of the user who made the change, if the login feature is enabled. Refer to
Figure 5-35.
1. Go to the Maintenance menu.
2. Select “Logs” and press “OK”.
3. Use the up/down arrows to navigate to select “Pattern Change Log” and press “OK”.
4. Use the up/down arrows to view the entire log.
Envoy Operation & Service Manual
Section 5: Using the GUI
93
Pattern Run Log
Figure 5-36. Pattern Run Log
This log provides historical information on the machine’s operations including what lanes were run,
in what order the lanes were run, the times the lanes were run, which patterns were run on each lane,
any pattern overrides, and the ID of the user who ran the lanes, if the login feature is enabled. Refer to
Figure 5-36.
1. Go to the Maintenance menu.
2. Select “Logs” and press “OK”.
3. Use the up/down arrows to navigate to select “Pattern Run Log” and press “OK”.
4. Use the up/down arrows to view the entire log.
94 Section 5: Using the GUI
Envoy Operation & Service Manual
Maintenance Log
Figure 5-37. Log Maintenance
This log tracks when hardware items needed to be replaced, when counters were reset, and provides a
date and time stamp and user name to verify when these actions took place. Refer to Figure 5-37.
1. Go to the Maintenance menu.
2. Select “Logs” and press “OK”.
3. Use the up/down arrows to navigate to select “Maintenance Log” and press “OK”.
4. Use the up/down arrows to view the entire log.
Envoy Operation & Service Manual
Section 5: Using the GUI
95
Messages Log
Figure 5-38. Messages Log
This log tracks all errors and warning messages and provides a date and time stamp to verify when
those messages were displayed Refer to Figure 5-38.
1. Go to the Maintenance menu.
2. Select “Logs” and press “OK”.
3. Use the up/down arrows to navigate to select “Messages Log” and press “OK”.
4. Use the up/down arrows to view the entire log.
NOTE: Maintenance logs can be backed up to a USB flash drive as explained earlier in Section
4, “Backing Up and Importing Data”. These logs may contain information that is helpful to
Brunswick Technical Support when troubleshooting issues. They can explain how to attach
backup files to an e-mail or ship the USB flash drive with your center maintenance logs. The
maintenance logs, counters and critical center data cannot be imported back to your GUI.
96 Section 5: Using the GUI
Envoy Operation & Service Manual
Lane Length Log
Figure 5-39. Lane Length Log
This log displays the lane length date for each lane number in the bowling center. The data is recorded
in “tick counts”, which is the number of distance encoder ticks before the end of lane senors is triggered
for each lane. Refer to Figure 5-39.
The average, highest and lowest tick counts are displayed for each lane along with the actual value for
the last three runs on that lane.
This information can show how consistent the recorded tick count is for each lane to indicate possible
distance encoder or end of lane sensor maintenance. This information is only accurate if the operator
verifies that they only run the same lane that is displayed on the current lane number on the center of the
GUI.
The lane length will not be recorded in this log if the lane machine displays an error relating to the “tick
count” or end-of-lane sensor. The most common cause for this type of error is a short (low) tick count
caused by an operator pushing the lane machine beyond the foul line before pressing the start button.
The lane length may need to be reset in the counter option of the maintenance screen to correct.
Envoy Operation & Service Manual
Section 5: Using the GUI
97
Voltage Run Log
Figure 5-40. Voltage Run Log
The voltage log records the voltage of the battery while the machine is in use. The GUI records the
voltage data at three different times for each lane that is maintained. This information can be useful as
a tracking tool to monitor voltage drop trends. This could also be used to troubleshoot potential voltage
issues with the batteries. Refer to Figure 5-40.
1. Go to the Maintenance menu
2. Select “Logs” and press “OK”
3. Use the up/down arrows to navigate to “Voltage Log” and press “OK”
4. Use the up/down arrows to view the entire log.
98 Section 5: Using the GUI
Envoy Operation & Service Manual
Battery Charge Log
Figure 5-41. Battery Charge Log
The battery charge log will record the battery voltage during the charging cycle. It will take a
“snapshot” of this voltage every two minutes. Similar to the Voltage Log, this log will give you the
ability to track and troubleshoot the charging operation of the Envoy batteries and charging unit. Refer
to Figure 5-41.
1. Go to the Maintenance menu
2. Select “Logs” and press “OK”
3. Use the up/down arrows to navigate to “Battery Charge Log” and press “OK”
4. Use the up/down arrows to view the entire log.
Envoy Operation & Service Manual
Section 5: Using the GUI
99
Section 6: Maintenance & Service
All machines need regular maintenance to stay in good working condition. The Envoy was designed
to make routine maintenance easy—parts are located where you can get to them and maintenance
procedures are logical and simple to follow.
In this section you will find:
1. Checklist for daily maintenance
2. Checklist for weekly maintenance
3. Checklist for annual maintenance
4. Quick-List of “Counter” limits
5. Step-by-step instructions for replacing, servicing, and adjusting machine components
Before You Perform Any Maintenance
Before undertaking any maintenance, you should be familiar with the following Maintenance
precautions and all of the Safety precautions noted in Section 1: Safety. In order to safely maintain
this machine, you must be trained in the procedures in this manual, including the use of common
mechanic’s hand tools and any special Brunswick tools. For clarification on any of this information,
please contact your authorized Distributor or Brunswick Technical Support (BTS) in the United
States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency support, e-mail
[email protected]
Always perform maintenance in an open area, away from lanes and approaches.
Daily Maintenance
WARNING! Before performing maintenance, be sure the power cord is
disconnected from both the machine and the wall outlet. Replace the
protective sleeve and heat shrink tubing on the power cord if they become
damaged.
WARNING! Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
Refer to the Daily Maintenance Decal and Location information in Section 1, Figure 1-3.
100 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Daily Maintenance in Operating Position
Figure 6-1. Operating Position - Daily Maintenance
(1) Waste recovery tank
(2) frame division wall
(3)duster cloth supply roll
(4) cleaner supply tank
(5)
(6)
(7)
(8)
conditioner tank
buffer brush guard
filters
pumps
1. Empty waste recovery tank, after each use, and wipe with a dry cloth.
CAUTION! You must empty the waste recovery tank before transporting
machine.
2. Wipe frame division wall.
3. Check duster cloth supply roll and replace if needed.
4. Fill cleaner supply tank.
(9) top covers
(10) rear cover
(11)side covers
a. Remove cap from cleaning tank, remove cap on end of the fill tube, located on the cleaner
mixing vessel, and insert fill tube into cleaning tank.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
101
CAUTION! Use only Brunswick approved cleaning fluids.
b. Press and hold button on container until cleaner nears the bottom of the tank neck. Do not
fill into the neck of the tank.
c. Release button and let cleaner remaining in tube drain into tank before replacing the cap
on the end of the fill tube.
d. Wipe any drips that collect in the depressed area around the outside of the tank neck.
WARNING! Fill and empty tanks with the machine in operating position and
away from lanes and approaches. Use the no-spill containers to avoid spilling.
Clean all spills and drips immediately.
5. Fill conditioner supply tank.
NOTE: The no-spill spout in the spare parts kit should fit onto the conditioner container.
a. Remove cap from conditioner tank, remove cap on end of the fill tube located on the
conditioner no-spill spout and insert fill tube into conditioner tank.
CAUTION! Use only Brunswick approved conditioner fluids.
b. Press and hold button on container until conditioner nears the bottom of the tank neck. Do
not fill into the neck of the tank.
c. Release button and let conditioner remaining in tube drain into tank before replacing the
cap on the end of the fill tube.
d. Wipe any drips that collect in the depressed area around the outside of the tank neck.
6. Wipe conditioning compartment including buffer brush guard, filters, tanks, pumps and felt
with a dry cloth.
WARNING! Take care when working around electrical connections to avoid
damaging wire connections.
7. Wipe top, rear and side covers.
102 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Daily Maintenance in Transport Position:
Figure 6-2. Transport Position - Daily Maintenance
(1)squeegee head assembly
(2) absorbent wiper
(3)squeegee blade
(4) cleaner spray nozzles
(5)squeegee adjustment guide
blocks
(6) contact roller pivot arms
(7)
(8)
(9)
(10)
buffer brush
frame division wall
rear wall
absorbent foam in front of
injectors
(11)FOAM STRIP
(12)BUFFER BRUSH SHIELD
(13) traction drive wheels
(14) rear wheels
(15) rear guide wheels
(16) rear shaft area
(17) rear frame area
(18) injector tips
(19)daily maintenance decal
To keep your Envoy looking and performing in like new condition, be diligent with the daily
maintenance. Wipe any areas that may become dirty and address any maintenance issues immediately.
1. Wipe cleaner spray nozzles.
2. Wipe the entire squeegee head assembly including the absorbent wiper and squeegee blade
with a dry terry cloth to remove dirt and moisture.
3. Wipe the squeegee adjustment guide blocks for the squeegee head assembly.
4. Wipe the contact roller pivot arms.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
103
5. Wipe buffer brush area including frame division wall, rear wall, and absorbent foam in
front of injectors.
6. Wipe bottom side of machine, including traction drive, rear wheels, rear guide wheels, rear
shaft, and rear frame area.
7. Blot injector tips with a lint-free terry cloth.
8. Remove the foam strip from the lower edge of the buffer shield. Squeeze the conditioner from
the foam strip by placing it between layers of a terry cloth towel and applying pressure. Do not
twist or wring out the foam strip to avoid stretching or tearing it.
9. Wipe the inside surface of the buffer brush shield with a terry cloth towel.
10. Replace the dry foam strip over the retaining pins on the buffer shield. Make sure that the foam
strip is pushed completely onto the base of the retaining pins so there is no gap between the
surface of the buffer shield and the foam strip.
11. Replace the buffer shield foam strip with a replacement in the spare parts kit or order a new
foam strip (reorder part number 14-100427-000) if it becomes torn, stretched or doesn’t remain
tightly attached to the buffer brush shield.
12. Begin the battery charging cycle.
a. Plug the battery charger into the charging port on the 7pin side of the machine covers.
b. Verify the green power light is on – if not check the E-stop and power switches to verify
they are not off.
c. Plug in and turn on the battery charger.
d. Verify the red charging indicator is on.
WARNING! Always inspect approach areas and clean spills or drips
immediately. Replace any loose foam.
NOTE: The Daily Maintenance Decal on the bottom of the machine (refer to Figure 6-2)
contains helpful reminders for each step explained above.
104 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Weekly Maintenance
In addition to daily maintenance, these tasks should be done once a week, depending on use.
WARNING! Before performing maintenance, be sure the charger cord is
disconnected from the machine and shut the machine off.
Weekly Maintenance in Operating Position
Figure 6-3. Operating Position - Weekly Maintenance
(1) DUSTER CLUTCH ASSEMBLY
(2) WASTE RECOVERY TANK
1. Check the tension setting on duster clutch assembly.
For more information go to the adjusting the duster clutch section.
2. Rinse waste recovery tank.
3. Inspect all electrical connections for loose or damaged wires.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
105
Weekly Maintenance in Transport Position
Figure 6-4. Transport Position - Weekly Maintenance
(1)duster cloth contact roller
(2)VACUUM EXHAUST DEFLECTOR
1. Wipe duster contact roller with a dry cloth.
2. Remove and squeeze out the absorbent foam material inside the vacuum exhaust deflector.
3. Check the absorbent wiper on the front of the squeegee blade. Flip the direction of bend every 1
to 3 months (5000 lanes) and replace every 3 to 6 months or sooner if it becomes damaged.
WARNING! Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
106 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Annual Maintenance
In addition to the daily and weekly maintenance, these items should be done once a year, depending
on use. The Envoy uses high-quality parts to ensure long life. Yet with the demands of daily use, you’ll
want to replace parts that wear and check the adjustment of other components to keep your machine in
peak working order.
Wear on your machine is directly related to the amount of use and quality of preventative maintenance.
Your replacement needs may be higher or lower than the guidelines given here. If you have questions
about maintaining your machine, please contact your authorized Distributor or Brunswick Technical
Support (BTS) in the United States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non
emergency support, e-mail [email protected]
WARNING! Before performing maintenance, be sure the charger cord is
disconnected from the machine and shut the machine off.
Annual Maintenance in Operating Position
Figure 6-5. Operating Position - Annual Maintenance
(1) cleaner/conditioner screen
filters
(2) conditioner spin-on filter
Envoy Operation & Service Manual
(3)squeegee lifting assembly
(4) traction drive/dispersion
roller chains
(5) buffer lifting assembly
(6) buffer drive belt
(7)Vacuum Motor Assembly
Section 6: Maintenance & Service
107
NOTE: The following procedures are explained in detail next, in the How to Replace, Adjust,
or Lubricate Parts portion.
1. Clean or replace in-line cleaner, and conditioner screen filters.
2. Replace conditioner spin-on filter.
3. Lubricate squeegee lifting assembly.
4. Lubricate traction drive chain and dispersion roller chain.
5. Lubricate buffer lifting assembly.
6. Inspect buffer drive belt, check tension and adjust if needed.
7. Inspect all fittings and tubing for damage and replace if needed.
8. Inspect all electrical connections and repair or replace if needed.
9. Inspect vacuum motor assembly, clean and replace if needed.
WARNING! Before performing maintenance, be sure the charger cord is
disconnected from the machine and shut the machine off.
WARNING!
Brunswick recommends using a partner whenever possible to
help with lifting or lowering the machine from the operating position. Take care
when lowering this machine into the operating position. Use proper lifting and
lowering techniques, bend at the knees, and use a back support, if needed.
108 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Annual Maintenance in Transport Position
Figure 6-6. Transport Position - Annual Maintenance
(1)dispersion roller (grease
location)
(2) rear wheel/traction drive
bearing blocks
(3) buffer brush bearings
(4) absorbent wiper and squeegee
blade
(5) buffer brush
(6)duster clutch assembly
(7)duster contact roller
(8)duster up/down switches
(9)dispersion roller
(10) cleaner spray nozzles and
check valve filters
(11) traction drive chain
NOTE: The following procedures are explained in detail next, in the How to Replace, Adjust,
or Lubricate Parts portion.
1. Grease dispersion roller.
2. Lubricate rear-wheel bearing blocks and traction drive bearing blocks.
3. Grease buffer brush bearings.
4. Replace absorbent wiper (flip every 1 to 3 months (2500 lanes) and replace every 6 months)
and squeegee blade (flip every 3 to 6 months, replace every 12 months). You may need to
replace them sooner depending on the usage of the machine.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
109
5. Inspect buffer brush and replace if needed.
6. Inspect duster clutch assembly and hardware and replace if needed.
7. Inspect duster contact roller for chunks, dents, or brittleness and inspect hardware for wear
and replace as needed.
8. Inspect duster up/down switches for damage and replace if needed.
9. Inspect dispersion roller for damage, check chain tension and repair, replace, or adjust if
needed.
10. Remove cleaner spray nozzles and check valve filters. Clean all by soaking in a distilled white
vinegar for 30 minutes, rinse with warm water and blow out with compressed air.
WARNING! Wear safety glasses when using compressed air. Place a cloth
under the spray tip assembly to absorb residual fluid that may drip when
removing tips.
11. Inspect traction drive chain alignment and tension and adjust if needed.
110 Section 6: Maintenance & Service
Envoy Operation & Service Manual
GUI Maintenance Messages
The GUI will generate Warning messages when counters expire for specific components listed in the
“Diagnostics - Counters”. Each component has an expected “life” it should achieve before it should
be replaced. Keep in mind that lanes with surface issues and environments that are very dirty can
accelerate wear. For each lane that is run, once a counter has expired, the GUI will display the warning
message until the component is replaced or cleaned, and the counter is reset. The warning message will
always appear “Warning: A hardware counter has expired…” Refer to Figure 6-7.
Figure 6-7. GUI Maintenance Messages
Below is a list of all the counters and the expected life (in lanes or in hours) for each component
monitored by the GUI. Refer to Section 4 - Maintenance Counters for instructions on resetting a
counter.
NOTE: The Spin-on filter is recommended to be replaced after 29,200 lanes; however, it should
also be replaced whenever switching brands of lane conditioner.
NOTE: Inspect and rotate the squeegee absorbent wipe and urethane blade to place the
opposite edge in use every 3 months or 5,000 lanes. Replace if needed.
Quick-list of Maintenance Counters
Buffer Lanes
Squeegee Lanes Replace
Duster Lanes
Oil Filter Lanes
Cleaner Filter Lanes
Spin-On Filter Lanes
Absorbent Wiper Lanes Replace Drive Motor Hours
Vacuum Motor Hours
AGM Battery
Lithium Battery
Lane Length
Envoy Operation & Service Manual
29,200 lanes
14,600 lanes
700 lanes
29,200 lanes
29,200 lanes
29,200 lanes
5,000 lanes
5,000 hours
500 hours
400 cycles
1,600 cycles
As Needed
Section 6: Maintenance & Service
111
How to Replace, Adjust, or Lubricate Parts
The Cleaning System
Using the Squeegee/Buffer Adjustment Tool
The Envoy is equipped with its own adjustment tool for measuring the height of the squeegee and the
buffer brush. The adjustment tool is mounted inside the lane machine between the electronic enclosure
and the center compartment wall separating the cleaning section from the center compartment. It is
fastened by two wing nuts. Refer to Figure 6-8. The adjustment tool has three notches used to verify
adjustments. The squeegee uses the 1/8” notch only while the buffer brush may use all three notches
(1/8”, 3/16”, and 1/4”). To properly use the Squeegee/Buffer Brush adjustment tool, position so it spans
the rear shaft wheel and the traction drive wheel on one side of the machine and then the opposite side.
The notches should align with the squeegee and buffer brush so they are spanning the assembly. Refer
to Figure 6-9.
Figure 6-8. Adjustment Tool Storage Location
(1)squeegee/buffer adjustment
tool
(2)Adjustment tool storage
location
112 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Figure 6-9. Using the Adjustment Tool - Section View
(1)squeegee head assembly
(2) traction wheels
(3)squeegee/buffer adjustment
tool
(4) buffer brush
(5) rear shaft wheels
NOTE: Refer to the Adjusting the squeegee blade height and Adjusting the buffer brush
height in this section.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
113
Replacing the Duster Cloth
Parts needed: new duster cloth supply roll
1. With the machine on the approach and in the Operating Position, open the covers.
2. Grasp the lower duster cloth take-up roll (the full one in front) and push it to your right to
compress the spring loaded hub.
3. Lift the duster cloth take-up roll towards you and remove from the lane machine.
4. Tip the duster cloth take-up roll to allow the metal stiffener tube to slide out of the duster cloth
take-up roll core. Set the metal stiffener tube aside and dispose of the duster cloth take-up roll
and core.
5. Remove the empty duster cloth supply roll core from the top position by following the same
process as in 2 & 3 above. Keep the metal stiffener tube with the empty duster cloth supply roll
core.
6. Insert the metal stiffener tube from the duster cloth take-up roll core into the new supply roll
core and install the new duster cloth supply roll in the upper supply roll position on the machine.
7. Unwind several feet of cloth and route it through the duster system as shown on the routing
decal. This decal should be located on the left side wall of the machine (7 pin side) in the area of
the supply roll hub.
8. Drape the loose end of the duster supply cloth over the top of the waste recovery tank and onto
the electronics enclosure.
9. Remove the paper backing from the unused strip of double sided tape on the old duster cloth
supply core.
10. Lay the core, adhesive side down, across the duster supply cloth between the waste recovery
tank and the electronics enclosure. Care should be taken to keep the core at a straight 90 degree
angle to the cloth.
11. Wind the duster cloth over the top of the old duster cloth supply core as shown on the routing
decal.
12. With at least two full winds on the old duster cloth supply core, install it into the lower, duster
cloth take-up roll position in the front of the machine.
13. From the Operators screen, use the left/right arrows to highlight the Change Duster Cloth
button in the lower, center of the screen and press OK.
14. The GUI will prompt you on how to correctly wind up the slack duster cloth. This process will
also automatically reset the duster cloth counter in the maintenance screen.
15. Close the covers and resume operation of the machine.
114 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Adjusting the Duster Clutch
Tools needed: 3/16” Allen wrench, 3/8” open end wrench
CAUTION! To prevent damage to duster gear motor, do NOT force motor to
turn by rotating shaft or chain.
1. Lower the duster cloth using the “duster unwind” button in the GUI diagnostics for cleaning,
then wind the cloth up, using the “duster wind” button. The motor should lift the duster contact
roller to its raised position and then advance ~ 1/2” of new cloth.
2. Once the motor quits turning, the clutch on the duster cloth supply roll and duster motor on the
duster cloth take-up roller should maintain their position. Press down firmly on the raised duster
contact roller with the fingertips of both hands to check for proper adjustment of the duster
clutch.
3. If the duster does not remain in the raised position after trying to press down, the duster clutch
needs to be adjusted. To increase torque, use a 3/16” wrench and loosen the collar bolt.
4. Hold the supply roll of cloth to keep the threaded inner drive post of the clutch stationary
during this adjustment. Use the 3/16” Allen wrench as a lever to rotate the outer clutch collar
clockwise in steps of ¼ turn (90 degrees). Then retighten the collar bolt with the 3/16” Allen
wrench to hold this setting.
5. Next, check to make sure that the duster clutch is not tightened too tightly to advance new
duster cloth. Lower the duster cloth using the “duster unwind” button in the GUI diagnostics
for cleaning. Then wind the duster cloth using the “duster wind” button. The load on the duster
cloth motor should increase and turn more slowly when the supply roll of cloth turns (causing
the duster clutch to slip). At least ¼” of new cloth should be unrolled from the supply roll.
6. If the duster cloth motor stalls before it advances at least ¼” of new cloth OR if it reverses
direction or “back lashes” after the duster cloth motor stops turning, then there is too much
torque on the duster clutch. To decrease torque, use a 3/16” Allen wrench to loosen the collar
bolt.
7. Hold the supply roll of cloth to keep the threaded inner drive post of the clutch stationary during
this adjustment. Use the 3/16” Allen wrench as a lever to rotate the outer clutch collar counterclockwise in steps of 1/8 turn (45 degrees). Then retighten the collar bolt with the 3/16” Allen
wrench to hold this setting.
8. Repeat steps 1-7 to verify the proper duster clutch adjustment.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
115
Adjusting the Down Stop for the Duster Contact Roller Pivot-Arm
Tools needed: 3/16” allen wrench, 7/16” Open-end wrench:
Refer to Figure 6-10.
Figure 6-10. Adjusting Down Stop
(1)duster contact roller down
stop bolt
(2)duster contact roller pivot
arm
(3)duster up switch
(4)duster down switch
(5)duster contact roller up bolt
1. Place the machine in transport position with the power off.
2. Locate the duster contact roller down stop bolt below the pivot arm of the contact roller.
3. Loosen the bolt using a 3/16” allen wrench and 7/16” open-end wrench and move the stop bolt
up or down in the slotted hole to adjust the position of the stop. The stop bolt should be located
in the center of the adjustment slot on both the 7 and 10-pin sides.
116 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Adjusting the Up Stop for the Duster Contact Roller Pivot-Arm
Tools needed: 3/16” Allen wrench, 7/16” Open-end wrench
Figure 6-11. Adjusting Up Stop
(1)duster contact roller down
stop bolt
(2)duster contact roller pivot
arm
(3)duster up switch
(4)duster down switch
(5)duster contact roller up bolt
1. Place the machine in the transport position with the power off.
2. Locate the duster contact roller up stop bolt above the pivot arm of the contact roller.
3. Loosen the bolt using a 3/16” allen wrench and 7/16” open-end wrench and move the stop bolt
up or down in the slotted hole to adjust the position of the stop.
4. The stop bolt should be located so that when the duster contact roller pivot arm is against the up
stop bolt it allows the up switch to be completely engaged, but does not push the arm of the up
switch past the switch body. Refer to Figure 6-11.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
117
Replacing the Duster Up/Down Switches
Tools needed: 1/8” allen wrench, 1/16” allen wrench, 1/4” open-end wrench.
Parts needed: duster up or down switch (Part Number 11-616025-000).
Refer to Figure 6-9.
1. Place the machine in transport position with the power off and open the cover.
2. Remove the side cover on the 10-pin side of the machine by removing the locator pins.
3. Identify the faulty switch.
a. The duster “up” switch is in mounted in an adjustable slot, up and behind the duster
contact roller when the machine is in transport position.
b. The duster “down” switch is mounted in an adjustable slot and is visible from below the
duster contact roller.
4. Move the duster cloth out of the way in order to access the switches.
5. Remove the duster up/down switch by removing the 2 mounting screws with the 1/4” wrench
and 1/16” allen wrench and disconnecting the wires from the fast-on connectors.
6. Transfer the wires from the old duster up/down switch to the new switch.
7. Replace wires following the same wiring pattern as the original switch:
a. Up switch wiring: white = common, green = n.o. (normally open).
b. Down switch wiring: blue = common, brown = n.o. (normally open).
8. Remount duster up/down switch.
9. Verify the placement of the duster down switch.
a. The switch should begin to engage when the contact roller pivot arm is contacting the
down stop.
NOTE: The duster down switch should indicate the down position in the cleaner diagnostics
when the duster cloth motor is lowered with the lane machine in the operating position on
the approach, when it is resting against the down stop for the contact roller pivot arm. When
the lane machine is pushed on the front of the lane, the lane should push the contact roller up
slightly so the duster down switch is no longer engaged.
b. Loosen the screw and adjust the position of the switch until it is correct.
118 Section 6: Maintenance & Service
Envoy Operation & Service Manual
10. Verify the placement of the duster up switch.
a. The switch should be engaged when the contact roller pivot arm is against the up stop.
b. Loosen the screw and adjust the position of the switch until it is correct. Do not allow the
pivot arm to push the up switch arm past the body of the switch.
11. Replace the duster cloth.
12. Replace the side cover.
Adjusting the Squeegee Blade Height
Tools needed: Buffer/Squeegee adjustment tool, 10” #2 Phillips screwdriver.
(Part Number 11-112133-000 included with spare parts package).
Adjustment: 1/8” notch on buffer/squeegee adjustment tool.
Refer to Figure 6-12.
Figure 6-12. Adjusting Squeegee Blade Height
(1)waste recovery tank
(2) front frame division wall
Envoy Operation & Service Manual
(3) flat head bolts
(4) plate adjusting screw
(5)squeegee blade
Section 6: Maintenance & Service
119
1. Place machine in operating position covers open and the power supply on.
2. Go to the “Cleaner Diagnostics” screen in the “Maintenance” menu of the GUI.
3. Lower the squeegee head so the sensor shows the squeegee is down.
4. Turn off power to the machine.
5. Lift the machine into the transport position and measure the height adjustment using the buffer/
squeegee adjustment tool for the initial appropriate adjustment. (Refer to the beginning of this
section “Using the buffer/squeegee adjustment tool”).
6. If an adjustment is needed open the covers and remove the waste tank, loosen but do not remove
the 4 flat head bolts on the front frame division wall of the machine.
7. Using the 10” Phillips screwdriver on the plate adjusting screw, raise or lower the adjusting
plate so the front edge of the blade contacts the lane surface. Turning the adjustment screw
clockwise will lower the squeegee blade while turning the screw counter clockwise will raise
the squeegee blade.
a. If it’s too high, the bottom of the squeegee blade will not contact the 1/8” notch surface of
the buffer/squeegee adjustment tool.
b. If it’s too low, the front face of the squeegee blade will contact the 1/8” notch surface of the
buffer/squeegee adjustment tool with some deflection of the blade.
8. Tighten the 4 flat head bolts.
9. Lower the lane machine into the operator position and open covers.
10. Place the machine on the lane surface.
11. Visually check the squeegee for even deflection away from the vacuum head. If the squeegee
blade is not evenly deflected from side to side, loosen the two bolts on one of the squeegee
are pivots on the front frame division wall. Adjust the pivot up or down for even side-to-side
deflection of the squeegee blade and then tighten the pivots bolts.
12. The squeegee blade needs a 45-degree angle of deflection across the entire squeegee blade. If
an adjustment is needed, restore power to the machine and use the cleaner diagnostic screen to
raise the squeegee. Loosen, but do not remove, the 4 flat head bolts on the front frame division
wall of the machine.
13. Using the 10” Phillips screwdriver on the plate adjusting screw, raise or lower the adjusting
plate so the front edge of the blade contacts the lane surface at about a 45 degree angle. Lower
the squeegee and push the machine forward on the lane.
a. If it’s too high, the bottom of the squeegee blade will just contact the lane surface with
very little deflection.
b. If it’s too low, the front face of the squeegee blade will contact the lane surface with too
much deflection (~90 degree angle).
120 Section 6: Maintenance & Service
Envoy Operation & Service Manual
14. Tighten the 4 flat head bolts.
15. Replace the waste recovery tank.
16. Test clean the lane.
Adjusting the Squeegee Blade Pitch
Tools needed: 3/8” open-end wrench, 7/16” open-end wrench.
Adjustment: slightly forward from center of the adjustment slot.
Refer to Figure 6-13.
Figure 6-13. Adjusting Squeegee Blade Pitch
(1) Squeegee adjustment guide
blocks
(2) absorbent wiper
(3)squeegee blade
1. Place machine in operating position covers open and the power supply on.
2. Go to the “Cleaner Diagnostics” screen in the “Maintenance” menu of the GUI.
3. Lower the squeegee head so the sensor shows the squeegee is down.
4. Turn off power to the machine.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
121
5. Loosen, but do not remove, the two mounting bolts for each the squeegee adjustment guide
blocks on the 7 and 10-pin sides.
6. Adjust the guides.
a. Moving the guides towards the front of the machine forces more pressure on the center of
the squeegee blade (for lane depressions).
b. Moving the guide blocks towards the rear of the machine releases pressure from the center
of the squeegee blade (for crowning lanes) and applies more pressure to the absorbent
wiper.
7. Tighten the bolts for the squeegee adjustment guide blocks. Verify the squeegee has some play
to pivot forward and backward and is not binding in the guide blocks.
8. Remove the cleaner waste recovery tank.
9. Place the machine on the lane surface.
10. Visually check the squeegee for even deflection away from the vacuum head.
NOTE: It may be necessary to perform the squeegee height adjustment after making the pitch
adjustment.
11. Replace the waste tank.
12. Restore power to the machine and test clean the lane.
Replacing the Absorbent Wiper And Squeegee Blade
Refer to Figure 6-13.
Tools Needed:
- 3/16” Allen wrench
- 1/2” Open end wrench
- 5/32” Allen wrench
Parts Needed To Rotate Existing Absorbent Wiper or Squeegee
New Absorbent Wiper, part number 14-100556-000, included with spare parts package.
New Squeegee Blade part number 14-100523-000
1. Put machine in transport position.
2. Open covers and remove cleaner waste recovery tank.
3. Remove the two shoulder pivot bolts for the squeegee head using 3/16” allen wrench and 1/2”
wrench on hex nuts.
4. Take the vacuum head to a work table and remove the hose.
5. Remove all 8 button head cap screws with a 5/32” Allen wrench from inside the vacuum head
and gently pry up the inner retaining channel and remove.
122 Section 6: Maintenance & Service
Envoy Operation & Service Manual
6. Remove and replace the absorbent wiper blade or rotate the blade depending on the blade usage.
NOTE: The absorbent wiper blade and the squeegee blade are designed to be flipped so that
you receive at least two uses of each blade.
7. Check the squeegee blade for wear, flip and reuse, or replace as required.
8. Place the inner retaining channel in-between the absorbent wiper blade and the squeegee blade.
9. Using the screws removed in step #5 above (the inside end of each inner channel uses the
shorter screw), start on the outside end and gently work the retaining channel down as you
tighten the bolts.
NOTE: Make sure the retaining channel does not pull the blade down under the retainer. Both
the absorbent wiper and squeegee blade should be straight across the width of the vacuum head
after tightening.
10. Replace the hose and reinstall the squeegee head in the lift arms using the two shoulder type
bolts.
11. Verify correct adjustment of the squeegee blade height per this manual.
NOTE: The wiper is two sided and after one side has reached the end of its useful life, rotate
the wiper to place the opposite edge in use. Expected life is 1 – 3 months per side for a 40 lane
bowling center; however, the wear is dependent on use and the condition of the lane surface.
NOTE: The squeegee blade is two sided and after one side has reached the end of its useful life,
rotate the squeegee blade to place the opposite edge in use. Expected life is 3 – 6 months per side
for a 40 lane bowling center; however, the wear is dependent on use and the condition of the
lane surface.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
123
Replacing the Squeegee Up/Down Switches
Tools needed: 1/16” allen wrench, 3/8” socket wrench with extension.
Parts needed: replacement switches (Part Number 11-616026-000).
Refer to Figure 6-14.
Figure 6-14. Replacing Squeegee Up/Down Switches
(1)squeegee up switch
(2)squeegee down switch
(3)squeegee pivot arms
(4)squeegee lifting linkage
1. Place machine in operating position with the power supply disconnected and open the cover.
2. Remove the electronic enclosure and set aside using this process:
a. Disconnect all cables from the sides and rear of the enclosure.
b. Loosen and remove 4 bolts that secure electronic enclosure to mounting brackets.
c. Remove and set aside.
124 Section 6: Maintenance & Service
Envoy Operation & Service Manual
CAUTION!
Do not use emergency stop button as a handle to lift enclosure
3. Disconnect switch cables at connector plug, leaving the wires on the switches.
4. Remove the 2 screws that secure the switch to the mounting bracket using a 1/16” allen wrench.
NOTE: The up/down switches are mounted back to back on the bracket and can be
distinguished by the color of their wires; the “up” switch has green and white cables, the
“down” switch has blue and black cables.
5. Remove switches.
6. Replace faulty switch.
7. Reconnect cables using the fast-on cable connectors.
8. Position switches on mounting bracket and replace and tighten screws that secure switches to
the bracket.
NOTE: Position switches as close to the cam as possible to ensure good contact with switches.
9. Connect Cable plug to harness.
10. Position the electronics enclosure in place, replace and tighten bolts that secure the electronic
enclosure to mounting brackets, and reconnect all cables.
Lubricating the Squeegee Lifting Assembly
Refer to Figure 6-14.
1. Apply one drop of oil to each side of the bearings on the squeegee pivot arm.
2. Apply one drop of oil to the bearings on the squeegee lifting linkage connected to the cam for
the lifting motor and to the shaft connecting both squeegee pivot arms. The squeegee blade
is two sided and after one side has reached the end of its useful life, rotate the squeegee blade
to place the opposite edge in use. Expected life is 3 – 6 months per side for a 40 lane bowling
center; however, the wear is dependent on use and the condition of the lane surface.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
125
Draining the Cleaner Supply Tank
Tools needed: None.
Parts needed: Drain tubing found in the spare parts kit, spare container.
Refer to Figure 6-15.
Figure 6-15. Draining the Cleaner Supply Tank
(1) cleaner SHUT OFF valve
(2) cleaner supply tank
(3) cleaner pump
(4) cleaner manifold
(5)supply tubing
(6) cleaner level float sensor
(7) cleaner screen filter
(8)PRESSURE CONTROL VALVE
(9) DISCONNECT TO USE DRAIN TUBE
1. Place the machine in the operator position and supply power.
2. Place a rag underneath the cleaner manifold.
3. Disconnect the supply tubing from the left hand (7-pin side) top position of the cleaner manifold
assembly. Refer to number (9) in Figure 6-15.
4. Attach the drain tubing with the 3/8” elbow union to the supply tubing removed in step 3.
5. Route the drain tubing into a container and hold in place.
6. Go to Cleaning Diagnostics and turn on the cleaner pump.
7. Continue to run pump until cleaner has been completely drained.
8. Remove the drain tubing and reconnect the supply line to the manifold.
126 Section 6: Maintenance & Service
Envoy Operation & Service Manual
IMPORTANT!: It is very important to make sure the tubing is not damaged and that it is
inserted completely into the fitting.
Replacing the Level Float Sensor in the Cleaner Supply Tank
Refer to Figure 6-15.
Tools needed: 3/8” open ended wrench or socket, 1” open ended wrench
Parts needed: Replacement Level Float Sensor (Part Number 14-100942-000)
1. Drain the cleaner supply tank. (Refer to draining the cleaner supply tank at the beginning of
this section.).
2. Place the machine in transport position with the power supply disconnected.
3. Disconnect cable from level float sensor (push down and away on tab to disconnect).
4. Disconnect tubing from tank, loosen two mounting bolts and remove tank.
5. Remove faulty sensor from the tank using a 1” and 3/8” wrench, turning counter-clockwise to
loosen the sensor compression nut.
6. Insert the new sensor with the indicator pointing toward the top of the tank and tighten.
NOTE: Sensor is correctly positioned if the white float hangs down toward the bottom of the
tank when machine is in operating position.
7. Replace tank in machine, tighten mounting bolts and replace tubing.
8. Reconnect sensor cable.
9. Fill the cleaner supply tank to verify that there is no leaking from around the new cleaner level
float sensor.
Replacing/Cleaning the Cleaner Screen Filter
Parts needed: Cleaner filter - screen only, 40-mesh, part number 11-655024-004 or complete filter
assembly with fittings, part number 14-100478-000.
Tools needed: spare container, 3/8” open ended wrench or socket.
Refer to Figure 6-15.
1. Place machine in operating position with covers open.
2. Disconnect power to the machine and the power and ground cables attached to the Cleaner
Pump.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
127
3. Slowly disconnect the tubing from the top of the filter. Once air is introduced into the tubing
the cleaner will flow back into the tank.
4. Loosen the two bolts at the top of the pump and filter assembly that secure it to the rear frame
and lift out the cleaner pump and filter bracket.
5. Disconnect the tubing from the pump outlet fitting (to the cleaner manifold). Move the pump
and filter bracket to a workbench.
6. Place a container under the strainer bowl to catch any remaining cleaner and unscrew the bowl
on the mesh strainer.
7. Clean the filter/strainer by running under water or replace, if necessary. (filter only p/n
11-655024-004)
8. Replace strainer and bowl, take care to ensure the strainer is on straight, not crushed, and the
bowl gasket is properly positioned around the entire groove of the filter body.
9. Reconnect the supply tubing as you replace the pump and filter bracket in the machine, tighten
the bolts.
10. Reconnect the pump power and ground cables, and restore power to the machine.
11. Place machine on the lane and turn on the cleaner pump via the “Cleaner Diagnostics” screen in
the “Maintenance” menu of the GUI.
12. Test clean one or more lanes (as needed) to verify that all air has been purged from the cleaning
system.
NOTE: To test the cleaning performance set the pattern to a “Clean” mode in the “Design”,
“Pattern Parameters” in the “Pattern” menu.
Adjusting the Cleaner Pressure
Refer to Figure 6-15.
Tools needed: none.
Adjustment: 17 - 19 psi.
1. Place the machine in the operator position and supply power.
2. Place the machine on the lane and open the two top covers.
3. Navigate to “Cleaning”, “Diagnostics” in the “Maintenance” menu.
4. Select and “OK” both the Cleaner valve and Cleaner pump to observe the “Min” pressure
setting.
128 Section 6: Maintenance & Service
Envoy Operation & Service Manual
5. Turn the pressure control valve knob on the cleaner manifold assembly, clockwise to increase
the system pressure.
6. Turn the pressure control valve knob on the cleaner manifold assembly, counter-clockwise to
decrease the system pressure.
7. Secure the pressure valve setting knob by tightening the top set screw.
Replacing the Vacuum Seal
Tools needed: single-edge razor blade.
Parts needed: New Vacuum Seal (Part Number 14-100487-000 included with spare parts package).
Isopropyl Alcohol (Part number 61-869255-000)
Refer to Figure 6-16.
Figure 6-16. Replacing the Vacuum Seal
(1) vacuum seal
(2) vacuum housing
1. Place the machine in transport position with the power disconnected and the cover off.
2. Remove waste recovery tank.
3. Remove the old seal and carefully clean residue with isopropyl alcohol from vacuum housing.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
129
4. Remove self-adhesive backing from new seal.
5. Attach new seal to vacuum motor housing, centering the seal over the hole in housing and
aligning the flat edge of the seal with the top of the machine.
6. Inspect the 14-100378-000 Absorbent Foam Vacuum exhaust /deflector felt and 14-100104-000,
14-100105-000 and 14-100106-000 vacuum exhaust/deflector felt and replace as needed with
14-860222-000 adhesive.
7. Replace waste recovery tank.
NOTE: Make sure that the vacuum motor assembly mounting bracket is positioned in the slots
to provide even pressure between the vacuum housing and the waste recovery tank.
The Conditioning System
Depressurizing the Conditioning System
Tools needed: None.
1. Enter the “Conditioning” sub menu in “Diagnostics”.
2. Navigate, using the left/right arrows, to the Vent valve and press “OK”.
3. Immediately navigate to the Pressure relief valve and press “OK”.
NOTE: Each valve function will run for 20 seconds. It may be necessary to repeat steps “2”
and “3” for a second time to fully depressurize the system so the pressure sensor reads 0.
130 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Draining the Conditioner Supply Tank
Tools needed: None.
Refer to Figure 6-17.
Figure 6-17. Replacing Level Sensor in Supply Tank
(1) conditioner level float sensor
(2) conditioner spin-on filter
(3)disconnect to use drain tube
(4) conditioner pressure control
valve
(9) conditioner pressure sensor
(10) accumulator
(5) conditioner screen filter
(6) conditioner temperature
sensor
(7) accumulator rail
(8) conditioner pressure gauge
Parts needed: Drain tubing found in the spare parts kit, spare container.
1. Place the machine in the operator position and supply power.
2. Verify that there is no pressure within the conditioning system by viewing the sensor reading in
the “Sensor” sub menu in the Maintenance diagnostics menu.
3. If the conditioning system is pressurized, refer to Depressurizing the conditioning system at the
beginning of the Conditioning System section.
4. Locate the conditioner pressure control valve, in the center frame next to the conditioner pump,
and place a terry towel under the valve fitting facing the10-pin side.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
131
5. Remove the tubing, from the conditioner pressure control valve only, that extends to the
accumulator rail assembly and attach the drain tubing supplied in the spare parts kit to the end
of the tubing you just removed.
6. Route the drain tubing to a container.
7. Go to Conditioning Diagnostics and turn on the vent valve and oil pump.
8. Continue to run pump until the conditioner supply tank has been completely drained.
9. Remove the drain tubing and reconnect the tubing to the conditioner pressure control valve.
NOTE: It is very important to make sure the tubing is not damaged and that it is inserted
completely into the fitting.
Replacing the Level Float Sensor in Conditioner Supply Tank
Tools Needed: 3/8” open ended wrench or socket
Parts needed: Replacement Level Float Sensor, part number 14-100942-000.
Refer to Figure 6-17.
1. Drain the conditioner supply tank. (Refer to draining the conditioner supply tank.)
2. Disconnect power to machine. Disconnect all tubing at conditioner tank.
3. Disconnect cable from level float sensor (push down and away on tab to disconnect).
4. Remove tank by loosening (2) support bolts and lifting tank.
5. Remove faulty sensor from the tank using a 1” and 3/8” wrench, turning
counter-clockwise to loosen the sensor compression nut.
6. Insert the new sensor with the indicator pointing toward the top of the tank and tighten.
NOTE: Sensor is correctly positioned if the white float hangs down toward the bottom of the
tank when machine is in operating position.
7. Replace tank into machine and tighten mounting bolts.
8 Reconnect sensor cable.
9 Reconnect tubing at tank.
10 Fill the conditioner supply tank to verify that there is no leaking from around the new level
sensor.
132 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Replacing the Conditioner Spin-On Filter
Tools Needed: Shop Towels, 3/4” Open End Wrench or 3/8” Drive 3/4” Socket and Ratchet, Standard
Strap Filter Wrench – OEM Brand #25079 or equivalent (available at local automotive parts supplier).
Parts Needed: Replacement Spin-On Oil Filter, part #11-655029-001.
NOTE: This procedure must be performed in the operating position with the covers open, push
the machine out 24” past the foul line out onto the lane surface.
WARNING! Before the filter is replaced the conditioner system must be
drained and the Temperature Cycle must be turned OFF. Failure to do so may
result in personal injury to the user and could also cause damage to the lane
machine.
Step 1. Draining the Conditioning System
Refer to “Draining the conditioner tank” instructions.
Step 2. Removing the Spin On Oil Filter
1. Turn off power to the Envoy by the main power switch located on the 7-pin side cover.
2. Place a terry towel in the machine underneath the spin on filter. Remove the filter using the
filter wrench and turn counter-clockwise to loosen. Drain and discard the used filter. Refer to
Figure 6-18.
Figure 6-18
Envoy Operation & Service Manual
Section 6: Maintenance & Service
133
Step 3. Installing the New Spin-On Oil Filter
1. Place some oil on your finger and lubricate the rubber seal at the top of the filter. With the
filter housing mounted in the machine, install by turning the Spin-On Oil Filter in a clockwise
direction. Spin until filter stops against the filter housing.
2. Using a permanent marker, draw a line on the filter and the housing. This will note the position
of the filter in relation to the housing, so you have a starting reference point. Refer to Figure
6-19.
Figure 6-19.
3.Tighten the Spin-On Oil Filter one full turn past the original mark. Use the filter wrench if
needed. Refer to Figure 6-20. This should seal the filter to the housing at the correct point to
prevent the filter from leaking during normal operation of the Envoy.
Figure 6-20
134 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Step 4. Bleeding the Conditioner System and Checking for Leaks
1. Fill the conditioner tank with oil.
2. Restore power to the Envoy.
3. From the Operators screen, turn ON the Temperature Cycle Override.
Temperature Cycle Overide
4. Lift the machine to transport position and run the Temperature Cycle until the oil pressure
gauge on the accumulator rail reads 30 psi or higher. Turn OFF the Temperature Cycle
Override. This will purge the air from the pre pump filter.
5. Lower the machine to the operating position and turn ON the Temperature Cycle Override
to run the Temperature Cycle until the oil pressure gauge on the accumulator rail reads 30
psi or higher. Turn OFF the Temperature Cycle Override. This will purge the air from the
accumulator rail assembly.
6. Inspect the filter for leaking. If there are leaks present between the filter and the housing, rotate
the spin on filter one additional quarter turn clockwise using the Strap Filter Wrench.
Replacing/Cleaning the Conditioner Screen Filters
Refer to Figure 6-17.
Tools needed: Spare container, 3/8” open ended wrench or socket.
Parts needed: Conditioner filter - screen only, 40-mesh, part number 11-655024-004, or complete filter
assembly with fittings, part number 14-100321-000.
To replace the conditioner screen:
1. Place machine in operating position with cover open.
2. Disconnect the cables attached to the Conditioner Pump.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
135
3. Slowly disconnect tubing from inlet of filter (once air is introduced into the line, the oil in the
tubing will flow into the tank).
NOTE: Place a container beneath the conditioner bowl and strainer assemble to capture any
oil.
4. Loosen the two bolts at the top of the pump and filter assembly that secure it to the rear frame
and lift out the cleaner pump and filter bracket
5. Unscrew bowl on the 40-mesh strainer.
6. Clean only the filter by rinsing with isopropyl alcohol or replace, if necessary. (Screen only part
number 11-655024-004).
7. Replace screen and bowl.
8. Replace the pump and filter bracket in the machine, tighten the bolts, reconnect the supply
tubing and the pump power cable.
9. Restore power to machine.
10. Go to “Operator Screen” of the GUI. Turn on the temperature cycle to run the conditioner
pump. Verify the bowl strainer does not leak.
NOTE: This forces air out and circulates oil through the system. Repeat this procedure as
needed until there is no air in the conditioning system.
Replacing the Conditioner Pressure Sensor or Temperature Sensor
Refer to Figure 6-17
Tools needed: 1/2” wrench, Adjustable wrench, Spare towels/rags.
Parts needed: Replacement Pressure Sensor, part number 11-696945-000, or Temperature Sensor, part
number 11-696944-000.
1. Place machine in operators position and supply power to the machine.
2. Depressurize conditioning system: in the “Conditioner Diagnostics” screen of the
“Maintenance” menu, turn on the conditioner vent valve and the pressure control valve until the
pressure gauge and digital sensor both read “0”.
3. Turn off power to the lane machine.
4. Disconnect electrical cables from both the pressure and temperature sensors (push down and
away on tab to disconnect).
WARNING! Verify there is no pressure with the analog gauge on the
accumulator rail.
136 Section 6: Maintenance & Service
Envoy Operation & Service Manual
5. Loosen and remove 2 nuts (5/16-18), with a 1/2” open end wrench or socket, that secure
accumulator rail assembly to the machine’s center compartment wall.
6. Disconnect 3/8” tubing and 1/4” tubing from each end of the accumulator rail assembly.
NOTE: Place towels underneath tubing and position tubing upward to prevent dripping.
7. Carefully remove accumulator rail assembly and place it on a work bench.
NOTE: Cover the ends of the tubes to prevent inadvertent drips and drain residual conditioner
in a container.
8. Remove the faulty sensor using an adjustable wrench.
NOTE: Pressure sensor is always on the same side of the rail assembly as the pressure gauge,
with the temperature sensor on the other side.
9. Inspect the sensor mounting hole and remove any debris in threads.
10. Install new sensor with the adjustable wrench, there should be pre-applied pipe sealant on the
threads.
11. Replace accumulator rail assembly.
12. Place the accumulator rail assembly in position and insert and tighten nuts that secure the
assembly to the machine’s center compartment wall.
13. Reconnect 3/8” and 1/4” tubing.
14. Reconnect cables from both sensors at connector.
15. Turn on “Temperature Cycle” in the “Operator” menu to cycle conditioner through the system.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
137
The Buffing System
Adjusting the Buffer Brush
Tools needed: 3/8” socket wrench and 9” extension, 9/64” Allen wrench, buffer/squeegee adjustment
tool.
1. With the machine in the operators position, lower the buffer brush in the diagnostics for
conditioning using the “Toggle buffer brush” button.
2. Once the brush is in the down position, disconnect power cord from the machine and lift into
the transport position.
3. Lay the handle on the floor with a towel underneath and open the 7-pin side top cover.
4. Loosen the three (3) bolts that mount the brush lifting motor assembly, to the 7-pin side of the
machine, using a 3/8” socket wrench. Refer to Figure 6-21.
Figure 6-21. Adjusting the Buffer Brush
(1) three mounting bolts
138 Section 6: Maintenance & Service
Envoy Operation & Service Manual
5. Place adjustment tool (mounted inside the lane machine in front of the electronics enclosure)
across the rear wheel and drive wheel on the 7-pin side of the machine. Refer to Figure 6-22.
Figure 6-22. Adjustment Tool - Section View
(1)squeegee/vacuum head assembly
(2) traction drive wheels
(3) buffer/squeegee adjustment
tool
(4) buffer brush
(5) rear shaft wheels
6. Verify that the desired adjustment notch is sitting over the buffer brush (it is suggested to start
with the 1/16” notch for the AGM or the 1/8” notch for the Lithium).
7. To raise the buffer brush, move the motor position in the slots toward the front of the machine.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
139
8. To lower the buffer brush, move the motor position in the slots toward the rear of the machine.
9. When the brush is in desired position, snug two of the three mounting bolts using the 3/8”
socket wrench.
10. Verify adjustment on 7-pin side of machine, then check the adjustment across the rear and drive
wheels on the 10-pin side of the machine.
11. If the adjustment is equal on both sides of the machine, then completely tighten the three
mounting bolts making sure not to over tighten and deform the adjustment slots. If the
adjustment is not balanced, continue with the following steps.
12. Locate the collar, on the 10-pin side, bottom of the machine (found directly under the dispersion
roller) that holds the two sides of the brush lifting shaft. Refer to Figure 6-23.
Figure 6-23 Collar
(1) collar
(2)short shaft
140 Section 6: Maintenance & Service
Envoy Operation & Service Manual
13. Slightly loosen the 2 screws, using a 9/64” allen wrench, on the short side of the shaft assembly.
14. Check the adjustment of the buffer brush and push/pull on the buffer brush wall-mounted
bearing until the proper adjustment is achieved.
15. Tighten the screws on the collar.
16. Tighten (but do not over tighten) the four mounting bolts making sure not to deform the
adjustment slots. Refer to Figure 6-17.
17. Replace the 7-pin side cover and fasten to the machine.
Replacing the Buffer Brush
Tools needed: 1/8” Allen wrench, and long 1/4” T-Wrench (supplied with kit).
Parts needed: Buffer Brush Assembly, part number 14-100043-000, and attachment screw, part number
11-005308-000, blue loctite.
Refer to Figure 6-24.
Figure 6-24. Replacing the Buffer Brush
(1)wall mounted bearing
(2) buffer brush
(3) buffer drive pulley
Envoy Operation & Service Manual
(4) access hole for 1/4” socket
head cap screw
Section 6: Maintenance & Service
141
1. Place machine in transport position.
2. Remove 2 set screws on the 10-pin side, wall-mounted buffer brush bearing using a 1/8” Allen
wrench.
3. Remove socket-head cap screw inside the buffer drive pulley using 1/4” T-wrench. This will
allow the buffer brush shaft to separate from the buffer drive pulley, which will remain in the
machine.
NOTE: Access the socket-head cap screw via the access hole on the 7-pin side of the machine’s
cover, above the 8” lane wheel.
4. Slide buffer brush toward 10-pin side of machine, swing brush away from the machine and then
slide brush out of the bearing housing.
5. Inspect the groove-end of the buffer shaft and make sure there are no burrs or scars that may
effect how well the brush slides into the wall-mounted bearing. File if necessary.
6. Install new buffer brush by reversing step 4.
7. Replace socket-head cap screw using blue loctite.
8. Replace set screws on wall-mounted bearing.
NOTE: Make sure that the set screws align within the groove on the end of the buffer brush
shaft.
9. Tighten set screws.
10. Verify the adjustment of the buffer brush using the straightedge alignment tool.
11. Place the buffer/squeegee adjustment tool from the drive wheel to the rear wheel, with the edge
of straightedge resting on both wheels.
12. Check to ensure that the brush contacts the desired notch of the adjustment tool.
13. Check adjustment on both the 7-pin and the 10-pin sides of the machine.
14. Adjust if necessary.
For information see Adjusting the Buffer Brush.
142 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Adjusting the Buffer Belt Tension
Tools needed: adjustable wrench, 1/2” wrench.
Parts needed (if replacing): Buffer Drive Belt, part number 11-655022-000.
Refer to Figure 6-25.
Figure 6-25. Adjusting Buffer Belt Tension, Replacing Buffer Up/Down Switches, Lubrication Buffer Brush
Bearings and Lubricating Brush Lifting Assembly
(1) buffer up switch
(2) buffer down switch
(3) buffer belt idler assembly
(4) buffer brush bearing
(5) buffer brush lifting linkages
(6) buffer drive belt
1. Place machine in transport position with the power supply disconnected.
2. Remove the side cover from the 7-pin side of the machine.
3. Place machine in operating position.
4. Supply power to machine.
5. Lower buffer brush by selecting “toggle buffer up/down” on the “Conditioner diagnostics”
screen in the “Maintenance” menu.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
143
6. Disconnect power from machine.
7. Place adjustable wrench on the hex-mount inside the machine and place the 1/2” wrench on the
bolt on the outside of the machine.
8. Loosen the bolt from the outside using the 1/2” wrench.
9. To increase belt tension, lower the idler assembly.
10. To decrease belt tension, raise the idler assembly.
11. Secure the assembly position by tightening the nut (place adjustable wrench on spacer nut inside
machine, and tighten bolt on the outside of machine using 1/2” wrench).
NOTE: Make sure that the belt tension is not too tight or too loose. Poor adjustment can cause
damage to belt and/or motor.
Replacing the Buffer Up/Down Switches
Refer to Figure 6-25.
Tools needed: 1/16” Allen wrench, 3/8” open-end wrench, 1/8” Allen wrench, 3/16” Allen wrench, #2
Phillips screwdriver, Straight blade screwdriver, 10mm socket and drive
1. Place the machine in operating position and turn off main power switch on the left hand side
cover.
2. Disconnect battery and power identification jumper from the electronic enclosure.
3. Remove the six screws that mount the left hand top cover with a #2 Phillips screwdriver and
disconnect the gas spring from the frame using a straight blade screwdriver.
4. Remove the four screws that mount the battery clamps using the 1/8” Allen wrench.
5. Lithium Battery: Remove from the machine.
6. AGM Battery: Disconnect one side of the fusible link and the power cable from the same
battery with the 10mm socket and drive, then remove each from the machine.
7. Remove the four screws that attach the frame support between the battery location and the
conditioner tank using a 3/8” wrench.
8. Disconnect the level float sensor from the cable harness as well as the two 3/8” tubing and one
1/4” tubing from the conditioner tank.
9. Remove the two screws that mount the conditioner tank and remove the tank.
10. Disconnect the cable harness from the buffer lifting motor assembly.
11. Remove the screw mounting the buffer lift connecting link through the hole in the left hand side
frame, with a 3/16” Allen wrench.
144 Section 6: Maintenance & Service
Envoy Operation & Service Manual
12. Remove the three screws that mount the buffer lifting motor assembly from the center frame
and remove the assembly.
13. Identify faulty switch.
NOTE: The up/down switches (which are mounted back to back on the bracket) can be
distinguished by the color of their wires; the “up” switch has green and white cables, the
“down” switch has blue and black cables.
14. Disconnect cables from faulty switch at cable connectors.
15. Remove switches from the mounting bracket by loosening and removing 2 mounting screws
using a 1/16” Allen wrench.
16. Remove faulty switch.
17. Connect cables to new switch at fast-on cable connectors.
18. Position switches on mounting bracket as close to the motor shaft as possible and tighten screws that secure switches to the bracket.
19. Replace the buffer lifting motor assembly and fasten the three screws with the 3/8” wrench.
20. Connect the buffer lift connecting link to the cam through the access hole in the left hand side
frame and tighten with the 3/16” Allen wrench.
21. Connect the cable assembly to the buffer lifting motor assembly.
22. Replace the conditioner tank with the two screws and tighten with the 3/8” wrench.
23. Connect the tubing to the tank and level float sensor to the cable harness.
24. Lithium Battery: Install the battery into the tray with battery cable closest to the electronic
enclosure.
25. AGM Battery: Replace both batteries into the tray with the battery cable closest to the
electronic enclosure and connect the fusible link and battery cable using the 10mm socket and
drive.
26. Replace the battery clamps with the four screws and fasten with the 1/8” Allen wrench.
27. Replace the left hand top cover with the six screws and tighten with the #2 Phillips screwdriver.
28. Connect the gas spring (no tools needed).
29. Connect the battery cable and power type jumper to the electronic enclosure and turn on the
main power switch on the left hand side cover.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
145
Lubricating the Buffer Brush Bearings
Refer to Figure 6-25.
1. Attach grease gun to the grease fitting located on the wall mounted buffer bearing.
2. Squeeze gun twice.
3. Repeat for the opposite side.
Lubricating the Buffer Brush Lifting Assembly
Refer to Figure 6-25.
1. Apply one drop of oil to the bearings in the buffer brush lifting linkages on 7 and 10-pin sides.
146 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Replacing the Dispersion Roller
Tools needed: 5/32” Allen wrench.
Refer to Figure 6-26.
Figure 6-26. Replacing and Lubricating Dispersion Roller
(1) DISPERSION ROLLER MOUNTING
BOLTS
Envoy Operation & Service Manual
(2)dispersion roller
(3)dispersion roller chain
(4) greaseable end of dispersion
roller
Section 6: Maintenance & Service
147
1. Place machine in transport position with the power supply disconnected.
2. Remove dispersion roller.
a. Remove side covers from machine.
b. Remove 2 button-head bolts—one from each end of dispersion roller using a 5/32” Allen
wrench.
c. Slide the dispersion roller out, removing the roller drive chain from the 10-pin side of the
machine.
3. Position the new dispersion roller in place, sprocket end first, replacing the chain on the
sprocket.
4. Replace the buffer brush idler pulley on the mounting shaft and ensure that it’s in-line with the
motor drive and brush drive pulleys, and make sure the drive belt is in proper position.
5. Insert button head bolts and position the dispersion roller in the center of the mounting slots.
Refer to Dispersion Roller Adjustment.
6. Tighten button head bolts completely.
7. With the machine in the operator position, lower the buffer brush in the diagnostics for
conditioning using the “Toggle Buffer Brush” button.
8. Once the brush is in the down position, disconnect power cord from the machine and lift into
the transport position.
9. Verify that there is slight contact between the buffer brush and dispersion roller across the
entire width. Adjust the dispersion roller bolt in the side frame slot if necessary for uniform
contact.
Lubricating the Dispersion Roller
Refer to Figure 6-26.
1. Place machine in transport position with power supply disconnected.
2. Remove side cover from 10-pin side of machine.
3. Remove the button head bolt that fastens dispersion roller on the 10-pin side of the machine.
4. Insert grease fitting (part number 14-100202-000, supplied in spare parts package) into the
dispersion roller.
5. Attach grease gun with standard bearing grease and pump 2 to 3 times.
6. Remove grease fitting and insert bolt.
7. Check adjustment to buffer brush and tighten.
For more information see Adjusting the buffer brush.
148 Section 6: Maintenance & Service
Envoy Operation & Service Manual
The Drive System
Replacing the End-of-Lane Sensor
Refer to Figure 6-27.
Tools needed: adjustable wrench.
Parts needed: replacement EOL sensor (Part Number 14-100235-000).
Figure 6-27. End-of-Lane Sensor
(1) end of lane sensor
1. Place machine in transport position with the cover open and power supply disconnected.
2. Loosen and remove nut at base of sensor.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
149
3. Remove black O-ring from base of sensor.
4. Disconnect sensor cable from the quick-connect cable harness.
5. Pull sensor out from the top side of the machine and remove the second O-ring on top side of
the sensor.
6. Place an O-ring under the top-side nut and then install new sensor from top side of the machine.
7. Place the second O-ring on the sensor pushing it up to the bottom side of the mounting shield.
8. Insert and tighten nuts at base of sensor until the end of the sensor is just even with the bottom
edge of the lower nut.
NOTE: Do NOT over tighten nuts.
Adjusting the Distance Encoder
Tools needed: 11/16” wrench, 3/8” socket wrench, feeler gauges.
Refer to Figure 6-28.
Figure 6-28. Distance Encoder
(1)distance encoder
(2)mounting bracket
(3) encoder wheel sprocket
1. Place machine in transport position with the power supply disconnected.
2. Check the distance between the encoder and the encoder wheel sprocket, using the set of
feeler gauges, and verify that it is 1.5mm +/- 0.5mm (.06” +/- .02”). To adjust distance, do the
following steps:
150 Section 6: Maintenance & Service
Envoy Operation & Service Manual
a. Loosen mounting nut on bottom side of mounting bracket using 11/16” wrench.
b. Adjust assembly position so that the sensor end of the distance encoder extends 15/16”
from the bottom side of the encoder bracket
c. Tighten mounting nut to secure position.
d. Check the distance between the encoder and the encoder wheel sprocket, using the set of
feeler gauges, and verify that it is 1.5mm +/- 0.5mm (.06” +/- .02”).
Replacing the Distance Encoder
Refer to Figure 6-28.
Tools needed: 11/16” wrench, 3/8” socket.
Parts needed: replacement distance encoder (Part Number 14-100254-000).
1. Place the machine in transport position with the cover open and power supply disconnected
from the machine.
2. Loosen and remove bolts that secure encoder bracket to machine wall (Located underneath the
Conditioner supply tank).
3. Disconnect encoder cable from the cable harness.
4. Pull encoder assembly out from the top side of machine.
5. Remove mounting nut on bottom side of mounting bracket using 11/16” wrench.
6. Install new encoder assembly from top side of the machine so that the sensor end extends 15/16”
from the bottom side of the encoder bracket.
7. Insert and tighten mounting nut to secure encoder assembly to bracket.
8. Replace bolts to secure encoder bracket to machine wall.
9. Connect encoder cable to the quick-connect cable harness.
10. Check the distance between the encoder and the encoder wheel sprocket. It should be 1.5mm +/0.5mm (.06” +/- .02”).
11. Adjust encoder as needed.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
151
Adjusting the Traction Drive Chain Tension and Alignment
Tools needed: 3/8” socket wrench, 5/32” allen wrench.
Refer to Figure 6-29.
Figure 6-29. Adjusting and Lubricating Drive Chains
(1) traction drive motor
(2) traction drive motor mounting
bolts
(3) traction drive chain
(4) traction drive shaft sprocket
(5) rear shaft bearing blocks
152 Section 6: Maintenance & Service
(6) traction drive bearing blocks
Envoy Operation & Service Manual
1. When you depress the traction drive chain, there should be about 3/8” of movement in the
chain. If there is too much, or too little movement, follow this procedure.
2. Place machine in transport position with power supply disconnected.
3. Slightly loosen 4 mounting bolts that secure the traction drive motor to the frame.
4. Place machine in operating position.
5. Check movement of chain.
6. To tighten chain, slide traction drive motor assembly away from the traction drive wheels to
tighten up slack.
7. To loosen chain, slide traction drive motor assembly toward the traction drive wheels to provide
more slack.
8. Tighten the 4 bolts on the bottom side of the center compartment to align the chain.
9. Loosen the 2 set screws on the drive shaft sprocket with a 5/32” allen wrench.
10. Carefully, tap the sprocket with a soft-face hammer to align with the motor sprocket.
NOTE: Improper alignment will cause drive system to make noise during travel.
11. Tighten the set screws with the 5/32” allen wrench.
Lubricating the Traction Drive Chain and Dispersion Roller Chain
Refer to Figure 6-29.
1. Apply a small amount of chain grease to the traction drive chain at the sprocket and spread the
grease across the chain links.
2. Repeat the procedure for the dispersion roller chain.
Lubricating the Bearing Blocks
Refer to Figure 6-29.
1. Apply one drop of oil to each side of the rear-wheel bearing blocks where the shaft and bearing
meet.
2. Repeat the procedure for the traction drive bearing blocks.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
153
General Machine Maintenance
Replacing Fuses
Tools needed: fuse puller, replacement fuses included in spare parts kit.
1. Place machine in the operator position with the cover open and power supply disconnected.
2. Remove GUI to access enclosure screws.
3. Remove cover from electronics enclosure by removing 6 screws in cover.
4. Locate motor control board (The motor control board is the large board on the top).
NOTE: See fuse drawings in Appendix.
5. Locate bad fuse (all fuses are labeled on the control board).
NOTE: See electrical diagrams in the appendix for more information.
6. Remove fuse using fuse puller.
7. Install new fuse.
WARNING! Always use the correct size and amperage fuse.
8. Replace cover and reinstall cover screws and GUI.
154 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Replacing the Cord-Kill Switches
Tools needed: 3/8” wrench, 1/16” allen wrench, 1/4” open-end wrench.
Parts needed: replacement switch (Part Number 11-616031-000).
Refer to Figure 6-30.
Figure 6-30. Replacing Cord Kill Switches
(1) cord kill switch bracket
(2) cord kill switch
(3) cord kill stud
1. Place machine in operating position with cover open and power supply disconnected.
2. Identify the bad switch using the Diagnostics screen on the GUI (Refer to Troubleshooting
section for instructions on using the GUI Diagnostics).
3. Remove the 2 bolts that secure the cord-kill bracket to the machine side wall and remove the
cord-kill switch assembly.
4. Remove the screws that secure the switch to the bracket using a 1/16” Allen wrench & 1/4”
open-end wrench.
Envoy Operation & Service Manual
Section 6: Maintenance & Service
155
5. Remove faulty switch.
6. Using the old switch as a guide, reconnect the wires on the new switch following the order for
wire connections. Refer to electrical schematics in the Appendix for details.
7. Mount the new switch to the bracket using the 2 mounting screws.
8. Insert and tighten the 2 bolts to secure the bracket to the side wall.
9. Check to ensure there is a 1/32” to 1/16” gap between the cord-kill stud and the switch body to
provide the proper contact between the plunger on the lanyard and the switch.
156 Section 6: Maintenance & Service
Envoy Operation & Service Manual
Section 7: Troubleshooting
The Envoy’s Graphical User Interface (GUI) will alert you to most operational or maintenance problems
by displaying an error or warning message. It is also a powerful tool for troubleshooting. This section
teaches you to properly use the GUI to effectively troubleshoot, lists all the messages you might
encounter and provides guidance for correcting problems.
This section also provides a highly detailed look at the machine’s sequence of operations.
Understanding the normal operation can be useful for identifying and correcting problems when they
arise.
In this section you will find:
1. A sequence of machine operation, system-by-system.
a. Preparing for operation
b. The cleaning system
c. The conditioning system
d. The buffing operation
e. The traction drive system
2. A guide to troubleshooting using the GUI.
3. A list of error messages with troubleshooting guidance.
4. A list of warning messages with troubleshooting guidance.
5. A list of maintenance messages with replacement information.
6. A list of mechanical failures with troubleshooting guidance.
WARNING! Do not attempt to undertake any maintenance or service for which
you are not qualified. If you need assistance, or are interested in training, call
Brunswick Technical Support, or contact your Brunswick Sales or Service
Representative.
If a message appears or a problem occurs that is not addressed in the troubleshooting section, please
contact your authorized Distributor or the Brunswick Technical Support (BTS) in the United States
at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency support, e-mail
[email protected]
Envoy Operation & Service Manual
Section 7: Troubleshooting
157
Sequence of Operation
This section provides a detailed look at how the machine, its controller, and its component parts work
together in sequence. Understanding the normal sequence of operations can be a useful resource for
troubleshooting.
Preparing for Operation Off Approach
1. When the operator plugs in the charger, the machine warms the conditioner to operating
temperature. (This will only occur if the Temperature Cycle feature is turned “ON” on the
GUI) The control system:
a. Opens the conditioner pressure control valve and the conditioner vent valve, allowing the
conditioner pump to circulate conditioner through the heated injector rail.
b. When conditioner reaches operating temperature (factory-set to 80°F (21°C), the
conditioner pump turns off and the pressure control valve and the conditioner vent valve
close.
c. The operator screen displays “READY” when the conditioner has reached operating
temperature.
Preparing for Operation On Approach
1. When the operator presses “OK” to prepare the machine to operate, the control system:
a. Rotates the duster cloth take-up roll to lower the duster contact roller into operating
position and confirms that the duster cloth is in the “down” position via the duster down
switch.
b. Lowers the squeegee head assembly into operating position via the squeegee up/down
motor and confirms that the squeegee is in the “down” position via the squeegee down
switch.
c. Turns on the conditioner pump and conditioner vent valve to slightly over-pressurize
the conditioning system (accumulator and injector rail assembly) and then turns off the
conditioner pump and vent valve.
d. Opens the conditioner pressure control valve and conditioner vent valve to allow
conditioner to flow back to the conditioner tank until the system has reached target
pressure.
e. Starts the vacuum motor.
f. The operator screen displays “PUT THE MACHINE ON THE LANE” when the machine
is ready to begin operation.
158 Section 7: Troubleshooting
Envoy Operation & Service Manual
Normal Clean and Condition Operation on Lane
1. As the Envoy is placed on the lane, the system sprays a pulse of cleaner as the duster contact
roller assembly is lifted off the “down” switch (only if the start cleaner distance and the start
squeegee distance are set at “0” in the Pattern Parameters Screen).
2. Once the machine is properly seated on the lane with the rear wheels aligned with the gutters
just in front of the foul line, and the operator presses “OK” for the second time, the control
system:
a. Pulses cleaner on for 5 seconds to wet the lane.
b. Turns on the traction drive motor to accelerate the machine toward the pin deck.
c. Directs the cleaner pump to apply a steady spray of cleaning fluid on the lane.
d. Vacuums the used conditioner and cleaner.
e. Lowers the buffer brush into contact with the lane surface via the buffer lifting motor at a
distance specified by the operator.
f. Turns on the buffer drive motor to start rotating the buffer brush and turns on the
dispersion motor to start rotating the dispersion roller.
g. Tells the conditioning system to inject conditioner onto the lane surface according to the
user’s selected pattern.
3. The machine continues at a steady forward speed and the control system:
a. Stops the buffer drive and dispersion motors and raises the buffer brush at the end of the
user specified conditioner pattern.
b. Turns off the cleaner spray at the user specified distance.
c. Pulses the cleaner spray on and off before the pin deck.
d. Stops the machine at the end of the lane after the end of lane sensor is activated.
e. Winds the duster cloth to the up position, and advances more cloth for use on the next lane.
f. Lifts the squeegee into the up position.
4. The traction drive motor is turned on in reverse to accelerate the machine toward the foul line
and the control system:
a. Lowers the buffer brush and turns on the buffer drive and dispersion motors to rotate the
brush and dispersion roller once the machine reaches the proper position in the conditioner
pattern.
b. Stops at the foul line, turns off the brush and dispersion motors, and lifts the buffer brush.
Envoy Operation & Service Manual
Section 7: Troubleshooting
159
c. Turns off the vacuum motor.
d. Turns on the conditioner pump and conditioner vent valve to slightly over-pressurize the
conditioning system (accumulator and injector rail assembly) and then turns off.
e. Opens the conditioner pressure control valve and conditioner vent valve to allow
conditioner to flow back to the conditioner supply tank until the system has reached target
pressure.
The Cleaning System
1. The duster cloth removes dust and dirt from the lane surface. Refer to Figure 7-1.
Figure 7-1. Duster Cloth System
(1) Duster clutch
(2)duster up switch
(3)duster cloth motor
160 Section 7: Troubleshooting
(4)duster down switch
(5)duster cloth supply roll
(6)duster cloth take up roll
(7)duster contact roller
Envoy Operation & Service Manual
a. The duster cloth motor unwinds the duster cloth take-up roll to allow the duster contact
roller to lower under its own weight until it engages the duster down switch.
b. The duster cloth dusts the lane surface as the machine travels toward the pin deck.
c. When the machine reaches the end of the lane, the duster cloth take-up roll winds up,
creating tension in the cloth that lifts the duster cloth contact roller until it reaches the
duster up switch (a friction clutch attached to the duster cloth supply roll is adjusted to
ensure the contact roller reaches a fixed stop in the “up” position before it unrolls).
d. The duster cloth take up roll continues to rotate to advance clean duster cloth for use on the
next lane.
2. The cleaner pump applies cleaning fluid to the lane. Refer to Figure 7-2.
a. Four spray nozzles apply a continuous spray of cleaning fluid to the lane.
b. A spring-loaded check valve opens when more than 10 psi of cleaning fluid is supplied by
the pump.
c. An adjustable cleaner pressure control valve controls the cleaner volume and pressure.
d. The control system turns off the cleaning pump at a distance determined by the user. It
also quickly sprays one time on the pin deck before stopping the flow of cleaner through
the spray nozzles.
Envoy Operation & Service Manual
Section 7: Troubleshooting
161
Figure 7-2. Cleaner Spray System
(1)
(2)
(3)
(4)
cleaner supply tank
cleaner vent valve
cleaner level float sensor
cleaner screen filter
162 Section 7: Troubleshooting
(5)
(6)
(7)
(8)
cleaner pressure gauge
cleaner manifold
cleaner pump
cleaner shut off valve
(9) cleaner spray nozzles
(10) pressure control VALVE
(11) low pressure switch
Envoy Operation & Service Manual
3. The absorbent wiper agitates the cleaning fluid on the lane to help loosen dirt and conditioner.
Refer to Figure 7-3.
Figure 7-3. Cleaner Vacuum System
(1)waste recovery tank
(2) vacuum motor assembly
(3)waste hose
(4) absorbent wiper
(5)squeegee blade
(6)squeegee head assembly
4. The squeegee assembly and vacuum remove cleaner and conditioner from the lane surface and
collect it in the waste recovery tank. Refer to Figure 6-3.
a. The squeegee blade channels waste fluid to the center of the squeegee assembly.
b. Waste fluid is suctioned to the waste recovery tank.
c. A baffle system in the waste recovery tank directs waste liquids and solids to the bottom of
the tank. This isolates the waste material away from the vacuum motor.
Envoy Operation & Service Manual
Section 7: Troubleshooting
163
The Conditioning System
1. The machine applies conditioner directly to the lane surface in a pattern specified by the user.
Refer to Figure 7-4.
Figure 7-4. Conditioning System
(1) conditioner vent valve
2) conditioner overflow
reservoir
(3) conditioner supply tank
(4) conditioner level float sensor
(5) conditioner spin-on filter
(6)Injector rail assembly
(7) conditioner pressure control
valve
(8) conditioner screen filter
(9) conditioner pump
(10) conditioner injector
(11) accumulator rail
(12) conditioner TEMPERATURE
SENSOR
(13) conditioner PRESSURE GAUGE
(14) conditioner PRESSURE SENSOR
(15)ACCUMULATOR
a. 39 injectors mounted on a pressurized rail apply conditioner directly onto the lane.
b. The rail is fixed (i.e. the injectors do not reciprocate from side to side) to avoid creating a
zigzag conditioner pattern on the bowling lane.
c. Each injector disperses fluid across the approximate width of one board of the lane and is
independently controlled based on the conditioning pattern selected.
d. Injectors pulse every 0.1 feet (30.5 mm) (pulse pattern is distance based, not dependent on
machine’s rate of travel).
e. The pressure of the conditioning system is set before conditioning the first lane as
described previously in this section, “Preparing for Operation”. The pressure of the
conditioning system is then reset as soon as the lane machine returns to the foul line so it is
ready for the next lane.
164 Section 7: Troubleshooting
Envoy Operation & Service Manual
The Buffing Operation
1. During the forward travel of the buffing operation, the machine disperses the conditioner on the
lane surface and buffs it, then continues its return travel to the foul line. Refer to Figure 7-5.
Figure 7-5. Buffing System
(1) buffer Brush
(2)dispersion roller
(3) buffer lifting motor
(4)dispersion roller motor
(5) buffer drive motor
a. The buffer brush lowers at the selected starting pattern distance and begins rotating.
b. The dispersion roller, rotating in the same direction as the buffer brush, contacts the buffer
brush and blends the conditioner amongst the bristles through side-to-side oscillation.
c. When the machine reaches the end of the selected conditioning pattern distance, the
control system stops the rotation of the buffer brush and dispersion roller. It turns on the
buffer lift motor and raises the brush up and out of contact from the lane as the machine
continues its travel to the pin deck when in the “Clean” and “Oil” mode.
Envoy Operation & Service Manual
Section 7: Troubleshooting
165
The Traction Drive System
1. The machine travels up and down the lane by means of a traction drive motor connected
through a chain to two drive wheels. Refer to Figure 7-6.
a. At the optional “Quick Clean” speed, the machine travels at a constant 27 inches per
second.
b. At “Max Clean” speed the machine travels at a constant 21 inches per second. This option
is used to optimize lane cleaning.
Figure 7-6. Traction Drive System
(1) traction wheel drive shaft
(2) traction motor chain
(3) traction drive wheels
(4) traction drive motor
(5) end of lane sensor
(6)REAR SHAFT
(7) DISTANCE ENCODER
For information on how to change the travel speed, see Section 4.
2. Forward travel.
a. The machine travels forward at a constant 21 inches per second (or 27 inches per second at
optional quick clean speed).
b. As the front of the machine travels past the end of the pin deck, the end-of-lane sensor
signals the controller to travel an additional 1.2 feet (36.5 cm) before applying the brake.
c. The squeegee head assembly raises.
166 Section 7: Troubleshooting
Envoy Operation & Service Manual
d. The duster cloth motor rotates the take-up roll to raise the contact roller away from the lane
surface until it contacts the duster up switch.
e. The take-up roll continues to rotate to advance clean cloth for use on the next lane.
f. The traction drive motor turns on to accelerate the machine back to the foul line.
3. Return to the foul line.
a. The machine returns to the foul line in reverse travel at a constant travel speed.
b. The buffer brush lowers into contact with the lane surface at the end of the lane pattern to
continue buffing conditioner on the return to the foul line (no conditioner is applied on the
return).
NOTE: If the conditioner values in the last pattern zone equal zero, the buffer brush will not
lower until reaching the next to last zone.
c. As a safety precaution, the machine is designed to decelerate as it reaches the foul line.
d. Once the machine reaches the foul line, the conditioner system prepares the pressure and
the GUI displays the number of the next lane to be maintained.
Envoy Operation & Service Manual
Section 7: Troubleshooting
167
Troubleshooting Using the GUI
NOTE: It is possible for a temporary power loss to cause the electronic enclosure (firmware) to
get out of sync with the GUI. If the system appears locked or repeats the same error message, it
is recommended that you shut off the power to the electrical enclosure, use a paperclip to force
a hard reboot of the GUI, then restore power to the electrical enclosure. This will cause the
firmware and GUI to reboot together.
The GUI is a very helpful tool to use for troubleshooting machine issues that may occur from time to
time. In the “Maintenance” menu you can enter the “Diagnostics” sub menu, of the lane machine, and
have a choice of selections for “Sensors”, “Cleaning”, “Conditioning”, “Drive”, and “Tests”. Within each
of the choices, you have sensory components and motor functions that can be tested to check the status
and functionality.
1. Place the machine in the operator position and supply power.
2. Navigate to the “Maintenance” menu and press “OK”.
3. Navigate to the Diagnostics sub menu and press “OK”.
The screen will now display your “Diagnostics” options that are broken into each system of the lane
machine. Refer to Figure 7-7.
Figure 7-7. Diagnostics
168 Section 7: Troubleshooting
Envoy Operation & Service Manual
Sensors
The “Sensors” diagnostic screen displays the current status of all sensors and switches used in the lane
machine. Refer to Figure 6-8. The display can inform you of the position of a motor or components,
such as the “squeegee up”, or can give you a digital reading, such as the temperature or pressure
sensors. To test a particular sensor or switch, you can manually activate it by engaging the plunger
on the switch or spinning the rear shaft to activate the “speed” encoder. Certain functions can also be
tested through the diagnostics for the “Cleaning”, “Conditioning”, and “Drive” systems. Refer to Figure
7-8.
Figure 7-8. Diagnostics - Sensors
1. Use the up and down arrows to highlight “Sensors” and press “OK”.
2. Identify the sensor that is suspect to failure.
3. Physically actuate the switch or sensor and the sensor status will be displayed.
Sensors, such as the fluid level sensors, can only be checked by draining and filling the tank. However,
if the Warning message appears and the tank is full, there may be a failure of the sensor.
Envoy Operation & Service Manual
Section 7: Troubleshooting
169
Cleaning
The “Cleaning” diagnostics screen is split into 2 sections. The top section displays the sensors and
current status used in conjunction with the cleaning system (sensors include squeegee and duster
position, cleaner fluid level sensor). The bottom section displays the motor functions (vacuum, cleaner
pump, duster motor) that can be selected and tested for either a period of up to 20 seconds or may be
toggled between positions (Toggle Squeegee). Any timed function can be turned off in less than the
remaining 20 seconds by pressing “OK”. Multiple functions may be turned on at the same time (cleaner
pump and cleaner valve – to check Min spray pressure). Refer to Figure 7-9.
Figure 7-9. Diagnostics - Cleaning
CAUTION! Do not operate cleaner pump with the machine on the approach.
1. Use the up and down arrows to highlight “Cleaning” and press “OK”.
2. Identify and navigate to the motor function that is suspect to failure.
3. Press “OK” and the component will run for 20 seconds and shut off, except for the “Toggle
Squeegee” button which moves between the squeegee up and down switches. Any timed
function can be turned off in less than the remaining 20 seconds by pressing “OK”.
Sensors will highlight when a motor function related to the sensor is activated.
170
Section 7: Troubleshooting
Envoy Operation & Service Manual
Conditioning
The “Conditioning” diagnostics screen is also split into 2 sections. The top section displays the sensors
and current status used in conjunction with the conditioning system (sensors include buffer position,
temperature, pressure, and conditioner supply tank level sensor). The bottom section displays the
motor functions (buffer drive and lift motors, conditioner pump, heater, and dispersion motor) that can
be selected and tested for either a period of up to 20 seconds or may toggle (Toggle Buffer up/down)
between positions. Multiple functions may be turned on at the same time (always turn on the “Oil
Tank Vent” whenever running the “Oil Pump” or the “Oil Press Valve”). Refer to Figure 7-10.
Figure 7-10. Diagnostics - Conditioning
1. Use the up and down arrows to highlight “Conditioning” and press “OK”.
2. Identify and navigate to the motor function that is suspect to failure.
3. Press “OK” and the component will run for up to 20 seconds and shut off except for the “Toggle
Buffer up/down” button which moves between the buffer brush up and down switches. Any
timed function can be turned off in less than the remaining 20 seconds by pressing “OK”.
Sensors will highlight when a motor function related to the sensor is activated.
Envoy Operation & Service Manual
Section 7: Troubleshooting
171
Drive
The “Drive” diagnostics screen is used to test the traction drive motor. The test can be performed on
the lane surface or on the approach. The machine will travel, if on lane, at a slow speed for up to 20
seconds. While it is traveling on the lane, you will notice the distance (speed) encoder sensor button
highlighting (on) each time a tooth from the encoder wheel passes the encoder sensor. If you are testing
the traction drive motor on the approach, the distance encoder sensor will not transition between on and
off unless the rear shaft is rotated by hand. Refer to Figure 7-11.
Figure 7-11. Diagnostics - Drive
1. Use the up and down arrows to highlight “Drive” and press “OK”.
2. Navigate, using the left and right arrows, to the “Drive: Forward” and select either forward or
reverse by pressing “OK”.
3. Navigate back to “Drive” and press “OK” and the drive motor will run for 20 seconds. Any
timed function can be turned off in less than the remaining 20 seconds by pressing “OK”.
172
Section 7: Troubleshooting
Envoy Operation & Service Manual
Tests
The “Tests” diagnostic screen allows you to test the “Oil injectors” and the “Cleaner spray”. In the event
that an oil injector or a cleaner spray nozzle is suspect to failure, you may perform these tests to visually
inspect the spray patterns and identify an issue, without the interference of the buffer brush or squeegee
assemblies. Refer to Figure 7-12.
Figure 7-12. Diagnostics - Tests
Envoy Operation & Service Manual
Section 7: Troubleshooting
173
“Oil Injectors” diagnostics function allows the user to perform specific tests on the injectors to verify
that all injectors are firing properly. Refer to Figure 7-13.
The test for the Oil Injectors is designed for the technician to visually see each injectors spray pattern.
This diagnostic function verifies that each injector is firing properly and to identify if an injector has
failed or not creating the appropriate spray pattern. The machine will travel approximately 25 feet down
the lane during this test. The process includes cleaning the lane and firing each injector in a sequential
order allowing the technician to easily see each injection without interference by the buffer brush.
Figure 7-13. Oil Injectors
1. Use the up and down arrows to highlight “Tests” and press “OK”.
2. Use the up and down arrows to select “Oil Injectors” and press “OK”.
3. Press “OK” to prepare the lane machine to run a lane. The injector test pattern may need to be
downloaded.
4. “Put the lane machine on the lane” when instructed.
5. Press “OK” to start the cleaning operation of the “Oil Injectors” test. The machine will
automatically clean approximately the first 25 feet of the bowling lane and inject at the same
time while performing this test. Perform a clean only or a clean and condition after completion
of the Oil Injector test.
NOTE: After test is completed it will be necessary to clean and recondition the lane with the
appropriate conditioner pattern.
174
Section 7: Troubleshooting
Envoy Operation & Service Manual
“Cleaner Spray” test for the Cleaner spray is used to verify the coverage for both the maximum and
minimum spray pressures. This test allows the technician to visually see how well the cleaning spray
is covering the lane during a cleaning run. The process is performed in two passes of the lane machine.
The first pass of the machine will clean approximately 25 feet of the bowling lane. The second pass
sprays cleaner to the bowling lane as it travels without interference of the duster and the squeegee
assembly. The cleaner will transition from maximum to minimum about half way through the second
run. Refer to Figure 7-14.
Figure 7-14. Cleaner Spray
1. Use the up and down arrows to highlight “Tests” and press “OK”.
2. Use the up and down arrows to select “Cleaner Spray” and press “OK”.
3. Press “OK” to prepare the lane machine to run a lane.
4. “Put the lane machine on the lane” when instructed.
5. Press “OK” to start the cleaning operation of the “Cleaner Spray” test.
6. Press “OK” when the machine returns to the foul line, this will start the cleaner spray coverage
test.
NOTE: DO NOT allow cleaner to completely dry on lane surface. After test is completed it will
be necessary to clean and recondition the lane with the appropriate conditioner pattern.
Envoy Operation & Service Manual
Section 7: Troubleshooting
175
Error Messages
Error messages appear on the GUI if the lane machine fails during preparation or operation. Some
errors allow you to continue operation. Some require immediate attention, especially those that affect
the consistency and performance of a conditioner pattern. In such cases, you may need to recondition a
lane after correcting the error.
The images in Figure 7-15 are examples of possible error messages the GUI may display during
preparation.
Figure 7-15. Error Messages - Preparation
The images in Figure 6-16 are examples of possible error messages the GUI may display during
operation.
Figure 7-16. Error Messages - Operation
176
Section 7: Troubleshooting
Envoy Operation & Service Manual
Tables 7-1 through 7-13 provide a list of error messages with potential problems and remedies. If using
the Envoy’s Diagnostics menu does not resolve your problem, please contact your authorized Distributor
or Brunswick Technical Support (BTS) in the United States at 1-800-YES-BOWL, or internationally at
231-725-4966. For non emergency support, e-mail [email protected]
List of Error Messages
Error Messages that Appear During Preparation (on approach)
Error Message - Table 7-1:
The lane machine is not ready for operation.
The duster cloth is not working properly. The Duster Cloth down sensor did not activate.
Error Message - Table 7-2:
The lane machine is not ready for operation.
The squeegee is not working properly. The squeegee down sensor did not activate.
Error Message - Table 7-3:
The lane machine is not ready for operation.
The oil pressure is not set properly. The oil pressure is too low.
Error Message - Table 7-4:
The lane machine is not ready for operation.
The oil pressure is not set properly. The oil pressure is too high.
Error Message - Table 7-5:
A communication error occurred.
Error Messages that Appear During Operation (on lane)
Error Message - Table 7-6:
An error occurred during operation.
The Encoder Sensor is not working properly. The machine is not moving.
Error Message - Table 7-7:
An error occurred during operation.
The Cord Kill Switch is not working properly. The Cord Kill Switch was activated.
Error Message - Table 7-8:
An error occurred during operation.
The Buffer Brush is not working properly. The Buffer Brush down sensor was not activated.
Error Message - Table 7-9:
An error occurred during operation.
The Buffer Brush is not working properly. The Buffer Brush up sensor did not activate.
Error Message - Table 7-10:
An error occurred during operation.
The Squeegee is not working properly. The Squeegee Up sensor did not activate.
Error Messages - Table 6-11:
An error occurred during operation.
The Duster cloth is not working properly. The Duster cloth up sensor did not activate.
Envoy Operation & Service Manual
Section 7: Troubleshooting
177
Error Message - Table 7-12:
An error occurred during operation.
The End of Lane Sensor is not working properly.
Error Message - Table 7-13:
Other error messages.
Error Messages that Appear During Preparation (on approach)
Error Message - Table 7-1:
The lane machine is not ready for operation.
The duster cloth is not working properly. The Duster Cloth down sensor did not activate.
NOTE: Verify error source through GUI diagnostics.
What you may observe
1. Duster cloth is down and
contacting the switch
Potential problem
Action
1. Broken wire or loose connection at
switch or at the electronic enclosure
1. Repair connection
2. Failed switch
2. Duster cloth is down and not
contacting the switch
1. Switch has come out of adjustment
2. Verify switch function using GUI
diagnostics and replace if necessary
1. Re-adjust switch so it actuates when
cloth is in its full down position
2. Duster contact roller is binding
2. Check duster assembly for damage;
check for loose hardware
3. Duster Cloth is up and did
not lower
1. The duster cloth is routed incorrectly on
the take-up core
1. Refer to adjustments in section 4.0 or
the diagram located in the Machine
2. Broken wire or loose connection at motor
or at the electronic enclosure
2. Repair connection
3. Duster motor failure
3. Verify motor function using GUI diagnostics and replace if necessary
Error Message - Table 7-2:
The lane machine is not ready for operation.
The squeegee is not working properly. The squeegee down sensor did not activate.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Squeegee lift motor cycles
until it actuates the up switch
1. Broken wire or loose connection at
switch or at the electronic enclosure
1. Repair connection
2. Failed switch
2. Verify switch function using GUI diagnostics and replace if necessary
1. Broken wire or loose connection at motor
or at electronic enclosure
1. Repair connection
2. Squeegee is up and did not
lower
2. Loose Cam
3. Squeegee motor failure
178
Section 7: Troubleshooting
2. Tighten set screw on the “flat” of the
motor shaft
3. Verify motor function using GUI diagnostics and replace if necessary
Envoy Operation & Service Manual
Error Message - Table 7-3:
The lane machine is not ready for operation.
The oil pressure is not set properly. The oil pressure is too low.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. No pressure reading from
digital pressure sensor
1. Broken wire or loose connection at sensor or at electronic enclosure
1. Repair connection
2. Pressure sensor failure
2. Verify sensor function using GUI diagnostics and replace if necessary
3. Pump does not run
3. Option 1: Blown fuse, replace fuse and
check wire connections
Option 2: Broken wire or loose connection at pump or at the electronic enclosure,
repair connection
Option 3: Verify pump function using GUI
diagnostics and replace if necessary
2. System pressure below limit for
required operating pressure
1. Air inside the conditioning system
1. Cycle conditioner with vent valve and oil
pressure control valve open
2. Bad tube fitting connection
2. Option 1: make sure tube is cut at 90°
angle,
Option 2: make sure tubing is seated properly in fitting. If both are correct replace
fitting.
3. Oil pressure control valve failure
3. Verify oil pressure control valve function
using GUI diagnostics and replace if necessary.
4. Incorrect accumulator pressure
4. Check for 10 psi pressure at the accumulator (call BTS)
5. Pump by-pass failure
5. Option 1: Adjust by-pass (call BTS);
Option 2: Replace pump
Envoy Operation & Service Manual
Section 7: Troubleshooting
179
Error Message - Table 7-4:
The lane machine is not ready for operation.
The oil pressure is not set properly. The oil pressure is too high.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. System pressure above limit
for required operating pressure
1. Broken wire or loose connection at oil
pressure control valve or at the electronic
enclosure
1. Repair connection
2. Pressure control valve failure
2. Verify oil pressure control valve function
by using GUI diagnostics and replace if
necessary.
3. Pressure sensor failure
3. Verify sensor function using GUI diagnostics and replace if necessary.
Error Messages - Table 7-5:
A communication error occurred.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. This error message may occur
when the lane machine is on the
approach or at the foul line.
1. Broken wire or loose connection between the GUI (com 2 port) and electronics
enclosure (user interface connector).
1. Check connection at either end of cable
and repair if necessary
2. Damaged PCB or other electrical problem inside electronics enclosure or GUI.
2. Call BTS
180 Section 7: Troubleshooting
Envoy Operation & Service Manual
Error Messages that Appear During
Operation (on the lane)
Error Message - Table 7-6:
An error occurred during operation.
The Encoder Sensor is not working properly. The machine is not moving.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Machine does not move (traction drive wheels slipping)
1. Machine not seated properly onto lane
1. Reposition Envoy onto lane surface
2. High gutters, bumpers or wide lanes
2. Option 1: Lower gutters
Option 2: Replace or repair bumpers
Option 3: Adjust the front/rear transition/
guide rollers
3. Excess cleaner causing wheels to slip
3. Check squeegee adjustment
See Adjusting the squeegee blade for more
information
4. Too much oil
4. Check pattern settings and conditioner
settings
5. Squeegee too low
5. Check squeegee adjustment
See Adjusting the squeegee blade for more
information
6. Traction drive wheels binding against
frame
6. Check for loose set screws at traction
drive wheels
1. Blown fuse
1. Replace fuse and check wire connections
2. Broken wire or loose connection at motor
or at the electronic enclosure
2. Repair connection
3. Traction drive motor failure
3. Verify motor function using GUI diagnostics and replace if necessary
1. Rear shaft bearing blocks not aligned
1. Re-align bearing blocks and carefully
tighten
2. Rear shaft is bent
2. Replace shaft
3. Rear wheels binding against bearing
blocks
3. Adjust one wheel 1/16” away from sleeve
bearing by loosening set screws on wheel
4. Rear shaft noise
4. Replace rear shaft if bent
1. Broken wire or loose connection at sensor or at the electronic enclosure
1. Option 1: Repair connection
2. Machine does not move (traction drive wheels not turning)
3. Rear shaft does not turn
4. Distance encoder sensor
failure
Option 2: Verify sensor function using GUI
diagnostics and replace if necessary
5. Distance encoder sensor out
of adjustment
1. Loose sensor or mounting hardware
2. Loose mounting hardware for the rear
shaft
Envoy Operation & Service Manual
1. Tighten hardware and verify adjustment
See Adjusting the distance encoder for
more information
2. Tighten hardware and verify adjustment
Section 7: Troubleshooting
181
Error Message - Table 7-7:
An error occurred during operation.
The Cord Kill Switch is not working properly. The Cord Kill Switch was activated.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
1. Power cord is obstructed
Action
1. Make sure that power cord has free
movement as it travels
2. Do not step on cord while machine is in
operation
2. Cord kill switch malfunction
1. Broken wire or loose connection at
switch or at the electronic enclosure
2. Cord kill switch failed
1. Repair connection
2. Verify switch function using GUI diagnostics and replace if necessary
3. Cord kill switch is out of adjustment
3. Position switch mounting bracket so
the switch is activated by the cord kill stud
(1/32” to 1/16” from switch housing)
4. Cord kill stud tension is incorrect
4. Adjust cord kill stud to 70 pounds of
pulling force to activate the switch (compressed length of heavy spring is 3/4”)
Error Message - Table 7-8:
An error occurred during operation.
The Buffer Brush is not working properly. The Buffer Brush down sensor was not activated.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Buffer brush lifting motor
cycles until it actuates the up
switch
1. Broken wire or loose connection at
switch or at the electronic enclosure
1. Repair connection
2. Failed switch
2. Verify switch function using GUI diagnostics and replace if necessary
1. Loose cam
1. Tighten set screw on the “flat” of the
motor shaft
2. Broken wire or loose connection at motor
or at the electronic enclosure
2. Repair connection
2. Buffer brush is up and did not
lower
3. Buffer brush lifting motor failure
3. Verify motor function using GUI diagnostics and replace if necessary
182 Section 7: Troubleshooting
Envoy Operation & Service Manual
Error Message - Table 7-9:
An error occurred during operation.
The Buffer Brush is not working properly. The Buffer Brush up sensor did not activate.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Buffer brush lifting motor
cycles until it actuates the down
switch
1. Broken wire or loose connection at
switch or at the electronic enclosure
1. Repair connection
2. Failed switch
2. Verify switch function using GUI diagnostics and replace if necessary
1. Loose cam
1. Tighten set screw on the “flat” of the
motor shaft
2. Broken wire or loose connection at motor
or at the electronic enclosure
2. Repair connection
3. Buffer brush lifting motor failure
3. Verify motor function using GUI diagnostics and replace if necessary
2. Buffer brush is down and did
not raise
Error Message - Table 7-10:
An error occurred during operation.
The Squeegee is not working properly. The Squeegee Up sensor did not activate.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Squeegee motor cycles until it
actuates the down switch
1. Broken wire or loose connection at
switch or at the electronic enclosure
1. Repair connection
2. Failed switch
2. Verify switch function using GUI diagnostics and replace if necessary
1. Loose cam
1. Tighten set screw on the “flat” of the
motor shaft
2. Broken wire or loose connection at motor
or at the electronic enclosure
2. Repair connection
3. Squeegee lifting motor failure
3. Verify motor function using GUI diagnostics and replace if necessary
2. Squeegee is down and did
not raise
Envoy Operation & Service Manual
Section 7: Troubleshooting
183
Error Messages - Table 7-11:
An error occurred during operation.
The Duster cloth is not working properly. The Duster cloth up sensor did not activate.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. Duster cloth is down and did
not raise
1. Duster cloth not attached properly to the
waste core
1. Check attachment
2. Duster cloth supply roll turns easily
2. Tighten clutch torque bolt
See Adjusting the duster clutch for more
information
3. Duster cloth supply roll is not able to turn
3. Option 1: Loosen clutch torque bolt
See Adjusting the duster clutch for more
information
Option 2: Replace friction pad(s)
4. Broken wire or loose connection at
switch, motor or at the electronic enclosure
4. Repair connection
5. Failed switch
5. Verify switch function using GUI diagnostics and replace if necessary
6. Failed duster motor
6. Verify motor function using GUI diagnostics and replace if necessary
7. Plastic plug on end of duster cloth waste
core is not properly engaged into drive hub.
7. Check that duster cloth is not restricting
the plastic plug from full engagement with
roll pin in drive hub. Also check staples are
not loose between plug and core.
Error Message - Table 7-12:
An error occurred during operation.
The End of Lane Sensor was not received when expected. Reset the lane length counter on the counters
screen, then check the End of Lane Sensor.
NOTE: The above message is generated when the machine forward travel stops and reverses
before the end of the pin deck.
NOTE: Verify error source through GUI diagnostics.
What you may observe
Potential problem
Action
1. LED on end of lane sensor is
not lit
1. Improper Height
1. Adjust Height
See Adjusting the end-of-lane sensor for
more information
2. Improper Sensitivity Adjustment
2. Adjust Sensitivity
See Adjusting the end-of-lane sensor for
more information
3. Pin deck out of spec, defective pin spot,
or missing lane plug
3. Option 1: Adjust or repair pin deck
Option 2: Replace pin spot or missing lane
plug
4. Failed Sensor
4. Verify sensor function using GUI diagnostics and replace if necessary
184 Section 7: Troubleshooting
Envoy Operation & Service Manual
Error Messages - Table 7-13:
Other error messages
NOTE: Verify error source through GUI diagnostics.
These messages begin...
Potential problem
Action
An error occurred during the pattern parameter download
1. Changes to the existing pattern parameters did not download correctly to the
machine
1. Exit the screen and try again
Invalid pattern parameters were
sent to the controller or the pattern parameter BTS is bad
1. The lane machine cannot operate with
the current pattern parameters
1. Download the pattern again
The lane machine is not ready
for operation…
2. Contact the BTS or your Brunswick
installer for the lane machine
Flash packet write error
1. The controller could not write the BTS
data to the flash memory
1. Turn off the power, restore the power
and try running again.
An error occurred during the pattern download
1. The desired lane conditioning pattern did
not download correctly to the lane machine.
1. Turn off the power, restore the power
and download the pattern again.
Power lost
1. Machine is unplugged, the power switch
on the enclosure is off, or the emergency
stop switch has been depressed.
1. Check that the power cord is plugged
into a working outlet and that all power
switches are turned on.
2. Defective machine control pcb.
2. Contact the BTS or your Brunswick
installer of the lane machine.
1. The pressure for the cleaner is set below
15 psi.
1. Follow the adjustment; Cleaner Pinch
Valve Adjustment
2. Dirty bowl filter in the cleaner system.
2. Remove bowl filter, inspect, clean or
replace as required.
The cleaner pressure is not set
properly. The cleaner pressure
is low.
Note: debris accumulates on the inside
of this screen filter and may not be viewable from the outside.
The controller board did not
respond within the required time
period.
Battery voltage is too high
3. Tubing not pressed into the fittings completely or not trimmed at a 90 degree angle
- allowing air into the system.
3. Check tubing connections - reseat in the
fitting or re-trim as needed.
1. There is a communication problem with
the controller pcb
1. Press “ok” then re-enter the screen and
try again
2. The operator did not respond to a machine command within the allowable time
frame.
2. Press “ok” then re-enter the screen and
try again
Charger is exceeding the set maximum
voltage for the battery type
1. Verify the correct Battery Type Jumper
2. Disconnect the battery charger from the
machine - turn on the heater to lower the
voltage.
3. replace the charger - consult with BTS
first
Envoy Operation & Service Manual
Section 7: Troubleshooting
185
Error Messages - Table 7-13: Continued
These messages begin...
Potential problem
Action
For the selected battery type, the voltage
is getting low and may not be able to run
lanes much longer
1. Determine if you are close enough to finish the lanes (2-3 lanes from finishing)
The lane machine is not ready
for operation…
Limited Lanes Remaining!
2. Plug in the battery charger to charge the
battery
3. Disconnect the Battery cable from the
electrical enclosure, connect the AC/DC
power supply to the electrical enclosure
and plug in the AC power cord.
Battery voltage is too low to run
lanes
For the selected battery type, the voltage is
too low to continue running the lanes
1. Plug in the battery charger to charge the
battery
2. Disconnect the Battery cable from the
electrical enclosure, connect the AC/DC
power supply to the electrical enclosure
and plug in the AC power cord.
186 Section 7: Troubleshooting
Envoy Operation & Service Manual
Warning Messages
Warning messages appear when certain parameters are incorrect for proper operation. Maintenance
messages are warning messages generated by counters that track when wearable parts have reached
their usage limits covered in the next section.
The images in Figure 7-17 are examples of warning messages the GUI may display.
Figure 7-17. GUI Warning Messages
Table 7-14 provides a list of warning messages with potential remedies. If you’re unable to resolve a
problem, please contact your authorized Distributor or Brunswick Technical Support (BTS) in the
United States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency support,
e-mail [email protected]
NOTE: Maintenance logs can be backed up to a USB flash drive as explained earlier in Section
4, “Backing Up and Importing Data”. These logs may contain information that is helpful to
Brunswick Technical Support when troubleshooting issues. They can explain how to attach
backup files to an e-mail or ship the USB flash drive with your center maintenance logs. The
maintenance logs, counters and critical center data cannot be imported back to your GUI.
Envoy Operation & Service Manual
Section 7: Troubleshooting
187
Warning Messages - Table 7-14.
NOTE: Verify error source through GUI diagnostics.
These messages begin...
Potential problem
Action
1. Conditioner Level
1. Add conditioner to the conditioner supply
tank 1” from the top
2. Level sensor is unplugged at the tank or
electronic enclosure
2. Reconnect the cable
The lane machine is not ready
for operation…
The oil level is low. Add more oil
to the tank.
3. Level sensor has failed
The cleaner level is low. Add
more cleaner to the tank
The oil temperature is too low
(Only occurs when the “Temperature cycle” function is turned
“ON”)
The oil temperature is too high
1. Cleaner level is low
1. Add cleaner to the cleaner supply tank 1”
from the top
2. Level sensor is unplugged at the tank or
electronic enclosure
2. Reconnect the cable
3. Level sensor has failed
3. Verify sensor function using GUI diagnostics and replace if necessary
1. Conditioning system has not reached the
target temperature.
1. Press “OK” to bypass message and
continue heating or allow system to reach
the target temperature
2. Temperature sensor or the heating element is unplugged.
2. Reconnect the cable
3. Temperature sensor or heating element
has failed
3. Verify sensor or heating element using
GUI diagnostics and replace if necessary
1. Conditioning system has exceeded the
target temperature
1. Go to the System settings and turn
“OFF” the Temperature Cycle
2. Option 1: Check voltage going to heater
Option 2: Check LED function on motor
control board
2. Heater is always on
The end of the lane sensor was
elevated too early
3. Verify sensor function using GUI diagnostics and replace if necessary
1. End of lane sensor is out of adjustment
1. Option 1: Check height and sensitivity
adjustments
The end of lane sensor may be faulty.
See Adjusting the end-of-lane sensor for
more information
Option 2: Check for excess gap between
lane panels and pin deck, missing plugs, or
gutters that are too high (raising the front
of machine). Have qualified maintenance
person address lane or gutter repairs.
2. End of lane sensor is unplugged
2. Reconnect cables
The end of the lane sensor may
be faulty
188 Section 7: Troubleshooting
Envoy Operation & Service Manual
Maintenance Messages
Maintenance messages, as detailed in Table 7-15, tell you when a consumable part has reached its usage
limit. We recommend you perform the necessary maintenance as soon as the message occurs. You can,
however, override the message if necessary. For example: until you have completed all lanes.
To override a maintenance message, press “OK.” The message continues to display each time the
machine is prepared for operation, until the maintenance is completed and the counter is reset.
Once you have checked or replaced the part, reset the counter in the “Counters” screen of the
Maintenance menu. Navigate to the expired counter reset and press “OK.” Refer to Figure 7-18.
Figure 7-18. Maintenance Messages
Quick-list of Maintenance Counters
Buffer Lanes
Squeegee Lanes Replace
Duster Lanes
Oil Filter Lanes
Cleaner Filter Lanes
Spin-On Filter Lanes
Absorbent Wiper Lanes Replace Drive Motor Hours
Vacuum Motor Hours
AGM Battery
Lithium Battery
Lane Length
Envoy Operation & Service Manual
29,200 lanes
14,600 lanes
700 lanes
29,200 lanes
29,200 lanes
29,200 lanes
5,000 lanes
5,000 hours
500 hours
400 cycles
1,600 cycles
As Needed
Section 7: Troubleshooting
189
Maintenance Messages - Table 7-15.
These messages begin…
A hardware counter has expired…
Action
Duster cloth needs to be replaced
Replace the duster cloth, select reset and press “OK”
See Replacing the duster cloth for more information.
The buffer brush needs to be replaced
Replace the buffer brush, select reset and press “OK”
See Replacing the buffer brush for more information
The squeegee blade needs to be replaced
Replace the squeegee blade, select reset and press “OK”
See Replacing the squeegee blade for more information
The cleaner screen filter needs to be replaced or
cleaned
Clean or replace the cleaner screen filter, select reset and press
“OK”
See Replacing/cleaning the conditioner/in-line strainer for
more information
The conditioner spin-on filter needs to be replaced
Replace the conditioner spin-on, select reset and press “OK”
See Replacing the spin-on conditioner filter for more information
The traction drive motor needs to be replaced
Service and replace the traction drive motor select reset and
press “OK”
The vacuum motor assembly needs to be replaced
Service and replace the vacuum motor assembly select reset and
press “OK”
190 Section 7: Troubleshooting
Envoy Operation & Service Manual
Mechanical Failures
Tables 7-16 through 7-21 provide a list of possible mechanical failures and the steps to correct them. If
you need assistance, please contact your authorized Distributor or Brunswick Technical Support (BTS)
in the United States at 1-800-YES-BOWL, or internationally at 231-725-4966. For non emergency
support, e-mail [email protected]
List Of Mechanical Failure Categories
Duster Cloth Assembly - Table 7-16
Cleaning System - Table 7-17
Conditioning Appearance & Application - Table 7-18
Traction Drive System - Table 7-19
Electrical System - Table 7-20
GUI - Table 7-21
Envoy Operation & Service Manual
Section 7: Troubleshooting
191
Duster Cloth Assembly - Table 7-16
NOTE: Verify error source through GUI diagnostics.
Problem
Cause
Solution
Machine leaving lines of dust on
the lane.
1. Duster cloth is too wet
1. Option 1: Verify correct cleaner pressure.
Option 2: Adjust spray nozzles away from
duster cloth.
2. Duster clutch is too tight, cloth is not
advancing
2. Loosen clutch adjustment
See Adjusting the duster cloth for more
information
Duster cloth is not dusting entire
lane.
1. Duster contact roller is not lowering
completely
1. Option 1: Check for binding in roller
movement.
Option 2: Check for uneven winding of
cloth.
2. Duster contact roller has flat spots or
depressions
2. Option 1: Replace contact roller cushion
tube.
Option 2: Check lane for topography
problems.
Duster assembly chatters on
back of lane
1. Contact roller cushion has a flat spot
1. Replace contact roller cushion tube
Duster cloth is dragging on lane
during return run
1. Clutch is adjusted too loose
1. Tighten clutch adjustment per manual
See Adjusting the duster cloth for more
information
2. Loose hub on duster cloth motor shaft
2. Tighten set screw in hub
3. Hub on take up core is loose and slipping
3. Repair or replace hub on cardboard take
up core
4. Duster cloth motor failure
4. Verify motor function using GUI diagnostics and replace if necessary
192 Section 7: Troubleshooting
Envoy Operation & Service Manual
Cleaning System - Table 7-17
NOTE: Verify error source through GUI diagnostics.
Problem
Cause
Solution
Lane is not getting clean (Cleaner spray system problems)
1. Obstruction in cleaner supply tank
1. Check inside supply tank for foreign
matter
2. Clogged cleaner screen filter
2. Remove cleaner screen filter, clean or
replace as needed
3. Cleaner pump not running
3. Option 1: Verify operation using maintenance screen
Option 2: Check for correct voltage at
cleaner pump plug
Option 3: Check for bad fuse on motor
controller PCB
Option 4: Check for bad wire or plug connection
Option 5: Replace cleaner pump
4. Blockage in one or more cleaner spray
nozzles
4. Option 1: Clean with hot water or replace check valve filter;
Option 2: Clean with hot water or replace
spray tip
5. Cleaner supply tank empty
5. Adjust low fluid sensor by turning to allow
for clean vertical drop, or replace
6. Low cleaner spray system pressure
6. Option 1: Adjust max pressure to 19 psi
Option 2: Adjust min pressure to 17 psi
Option 3: Verify cleaner screen filter is not
clogged
Option 4: Replace cleaner bypass Valve
Option 5: Replace cleaner pump
7. Cleaner spray nozzle(s) not properly
adjusted
7. Option 1: Perform cleaner spray test in
maintenance menu test screen
Option 2: Adjust cleaner spray nozzles so
spray in a straight line across the lane with
even overlap. Align ball join if necessary
(call BTS).
8. Poor water quality
8. Use a charcoal filter to filter impurities
when mixing cleaner
9. Improper cleaner or mix ratio
9. Try using a higher mix concentration of
cleaner (4:1) or call BTS for advice on the
proper cleaner for your type of conditioner.
Envoy Operation & Service Manual
Section 7: Troubleshooting
193
Cleaning System - Table 7-17 - Continued
Problem
Cause
Solution
Lane is not getting clean (Squeegee head assembly problems)
1. Worn absorbent wiper
1. Turn, flip, or replace based on condition
2. Improperly adjusted squeegee head
assembly
2. Use adjusting template to perform
adjustment and check squeegee blade
deflection on the lane.
See Adjusting Squeegee for more
information
3. Worn squeegee blade
3. Turn or replace based on condition
4. Poor vacuum seal
4. Option 1: Adjust vacuum mounting
bracket plate
Option 2: Replace vacuum seal
5. Poor performance of vacuum motor
5. Repair or replace vacuum motor
6. Waste recovery tank is over full
6. Empty waste recovery tank
7. Dirty cleaner drips on return
7. Option 1: Vacuum hose cuffs are
not tight around the in-take pipe of the
squeegee head assembly or on the waste
recovery tank
Option 2: Vacuum exhaust diffuser foam
is not in proper position or needs to be
cleaned or replaced.
Option 3: Squeegee blade is not clamped
straight
194 Section 7: Troubleshooting
Envoy Operation & Service Manual
Conditioning Appearance & Application - Table 7-18
Problem
Cause
Solution
One or more conditioner injectors are not firing
1. Unplugged conditioner injector cable
1. Option 1:Reconnect plug to conditioner
injector
Option 2: Reconnect plug at electronic
enclosure
Injector marks not blended on
lane surface
2. Defective conditioner injector, wire, connection, or PCB
2. Contact BTS for troubleshooting support.
1. Buffer brush out of adjustment
1. Refer to Buffer Brush Adjustment for
more information
2. Dispersion roller out of adjustment
2. Refer to Dispersion roller adjustment for
more information
3. Buffer brush not rotating
3. Option 1: Tighten buffer brush bolt
Option 2: Verify and adjust buffer belt
tension
4. Defective buffer brush
4. Verify buffer brush lane counter and
replace if necessary
5. Buffer drive motor not operating
5. Option 1: Verify fuse condition, and
replace is necessary
Option 2: Verify motor function using GUI
diagnostics and replace if necessary
Tape readings different than
programmed units
1. Wrong conditioner selected in the System Conditioner screen
1. Select the correct lane conditioner – if
not listed contact Brunswick BTS
2. Conditioning system not holding pressure
2. Verify pressure through GUI diagnostics,
if machine is not holding pressure contact
the Brunswick BTS
3. Lane surface is not getting cleaned
properly
3. Check cleaning system adjustments
Refer to Cleaning System Adjustment
for more information
4. Duster contact roller dragging in pattern
4. Adjust duster clutch
5. Buffer brush worn or out of adjustment
5. Refer to Buffer Brush Adjustment for
more information
6. Lane monitor not working properly
6. Contact the Brunswick BTS
Envoy Operation & Service Manual
Section 7: Troubleshooting
195
Traction Drive System - Table 7-19
NOTE: Verify error source through GUI diagnostics.
Problem
Cause
Solution
Noise coming from the drive
system
1. The traction motor chain is not aligned
properly
1. Adjust sprockets until the chain is aligned
correctly
2. Traction motor chain is too loose or too
tight
2. Adjust traction drive motor until there is a
1/2” movement in the chain
3. Too much traction drive shaft movement
from side to side
3. Adjust traction drive wheels 1/16” from
bearing blocks
4. Bent traction drive shaft
4. Verify shaft is bent, replace if necessary
1. Wrong speed selected in the Pattern,
Design, Forward Speed option
1. Make sure the desired Forward Speed
is selected
2. Electrical issue (low voltage)
2. Contact Brunswick BTS or contact your
certified Envoy technician
1. Traction wheels not in contact with lane
1. Option 1: Verify squeegee head assembly adjustment
Travel Speed is incorrect or
inconsistent
Not traveling down lane
Refer to Squeegee Head Assembly Adjustment for more information
Option 2: Verify guide rollers, adjust guide
roller spacing if necessary
Option 3: Verify proper gutter height, repair
if necessary
2. Traction drive motor is not operating
2. Option 1: Verify fuse condition, and
replace if necessary
Option 2: Verify motor function using GUI
diagnostics and replace if necessary
196 Section 7: Troubleshooting
Envoy Operation & Service Manual
Electrical System - Table 7-20
WARNING!
Always unplug power cord from the machine before servicing
or lifting machine into transport position.
Problem
Cause
Solution
No power to electronics enclosure
1. Battery not charged, connected
1. Check battery charge and connection
2. Main switch on the electronic enclosure
is turned “OFF”
2. Turn on main switch (switch should illuminate when “ON”)
3. Emergency shut-off switch button is
depressed
3. Twist the Emergency shut-off switch to
disengage
1. Bad wire connection in power supplied
to machine
1. Check all connections in the power cord
and power cable assembly to electronic
enclosure
2. Incorrect wiring at outlet when using AC
power option
2. Check for incorrect polarity at power
outlets where machine plugs in, and repair
if necessary
3. Short in electrical system
3. Contact Brunswick BTS
4. Waste fluid overflow into vacuum motor
4. Clean waste fluid from vacuum motor
and empty waste recovery tank at proper
intervals.
1. Bad or pinched wire or cable assembly
1. Repair or replace cable assembly
Trips in-line breakers
Blown fuse
2. Replace with correct size fuse
2. Wrong fuse size
See Appendix for electrical drawings
3. Improper adjustment of component
3. Adjust chain, belt, or check for binding of
component(s) related to the fuse
Envoy Operation & Service Manual
Section 7: Troubleshooting
197
GUI - Table 7-21
Problem
Cause
Solution
No power to GUI
1. Power is disconnected at the GUI or the
electronic enclosure
1. Reconnect cable
2. Emergency shut-off switch is depressed
2. Twist the Emergency shut-off switch to
disengage.
3. Power cord is not plugged in if using AC
power
3. Check the 125’ power cord is properly
connected at both ends.
4. Main switch on the side cover is turned
off
4. Turn on main switch on side cover.
5. Battery is not charged
5. Connect charger to machine
1. Uninterruptable Power Supply (UPS)
is not charged (LED does not blink when
turned off)
1. Supply power to GUI for 4 hours
2. Failed UPS Board
2. Contact Brunswick BTS
GUI reboots when changing
outlets
198 Section 7: Troubleshooting
Envoy Operation & Service Manual
Section 8: Pattern Design Theory
Pattern Development
The Envoy pattern design theory is based on Brunswick’s history of understanding the relationship
between bowling balls, lane conditioners, and lane surfaces. Coupled with the new Accu-ject™
innovation it is now possible for centers to truly customize their lane conditioner patterns to better
benefit the bowlers and their bowling balls.
Accu-ject innovation allows accurate placement of conditioner nearly every inch of the pattern so you
can design and adjust specific areas of the conditioner patterns without affecting the entire pattern.
This makes the process of setting up and adjusting patterns much quicker than existing machines. You
simply select the zone that you wish to design or adjust and set the oil level to the desired volume and
shape.
The Envoy’s forward only conditioner application is an enormous benefit for creating not just good
ball reaction, but great ball reaction. Since the conditioner is applied on the forward travel, the pattern
transition down the lane will always be smooth and allows the ball to store more energy for the
back end of the lane. Unlike other machines that rely on reverse conditioner application to create the
lengthwise taper of a pattern. Reverse conditioner creates inconsistencies, within the pattern, that
causes the bowling ball to release its energy inconsistently as it travels down the lane, storing less for
the back ends. This action is responsible for making patterns less predictable and bowler adjustments
more difficult. Follow these important steps to develop proper lane maintenance practices and a great
conditioner pattern for you center.
1. Identify your bowling environment.
The bowling environment holds many variables that can affect your lane surface. The surface
type, age, and name of the surface or finish, give it specific ball reaction characteristics. The
condition of the kickbacks and kickback plates and the solidness of the pin deck and flat gutters
can affect pin movement.
2. Recognize your geographic region.
The region of the world in which you live can dictate how you need to store your equipment
and supplies. To eliminate issues with varying temperatures as the seasons change, store your
Envoy, conditioners, and cleaners in a room that has temperature control. Conditioners can
become thicker and cleaners can crystallize when they become cold. This can increase the
preparation time to set up the machine and possibly affect the characteristics of the products.
The amount of dirt your center produces can affect lane pattern.
3. Frequency of general maintenance.
All centers should perform general maintenance to the bowling area on a daily basis. Though,
we know that is not always true, you should recognize how dirty your environment is and
structure a maintenance program accordingly. Dust and dirt can affect the performance of a
conditioner pattern making it appear that it is breaking down faster. Dust migrates with the air
flow and dirt is transferred by the bowlers and the balls. Keeping the floors and carpets clean,
the approaches and gutters clean, along with pinsetter maintenance, will help the performance
of the bowlers and the conditioner pattern.
Envoy Operation & Service Manual
Section 8: Pattern Design Theory
199
4. Your bowlers.
Bowlers are a product of their environment. How they bowl and what they throw is based on
what they bowl on. Bowlers vary between recreational to competitive bowlers and everywhere
in between. Setting up appropriate patterns for various customers can minimize pinsetter issues
and allow you to use your supplies more efficiently.
5. Choose the correct supplies.
This is the most important step in consistent lane conditions. It is also the most forgotten. The
correct choices in supplies can make the difference between happy or unhappy customers.
Making the proper choice is sometimes not so easy. A conditioner should provide good
durability, have minimal movement down the lane (carry down), and clean easily. Always use a
“bowling” specific lane cleaner. Cleaners should be designed to remove the type of conditioner
you are using. Not all cleaners will clean all conditioners. Synthetic conditioners require
cleaners with d-limonene while standard conditioners can use a standard bowling lane cleaner.
If the lanes are not clean, then the pattern will not be consistent.
200 Section 8: Pattern Design Theory
Envoy Operation & Service Manual
Understanding a Conditioner Pattern
The proper design of the conditioner pattern is critical to making your customers happy. Here are some
tips to help you understand key components for developing patterns.
1. Pattern length.
Typical pattern lengths used today range between 36 to 42 feet. Although we do see pattern
lengths both shorter and longer for tournaments, the distance should be determined by the back
end hook characteristic of your lane surface.
2. Lengthwise taper.
The lengthwise distribution of the conditioner pattern influences the quality of ball reaction.
The greater the taper, from the beginning to the end of the pattern, results in more smooth and
predictable ball reaction. The lengthwise ratio usually ranges from 3:1 to 5:1 and is measured
by the “units of oil” in the front (heads) of the pattern divided by the units of oil measured at
the end of the pattern (i.e. 75 unit and 15 units equals a 5:1 ratio). The proper taper will help
store the ball energy, making the pins come alive and improving the strike percentage. Refer to
Figure 8-1.
Figure 8-1. Lengthwise Taper
Envoy Operation & Service Manual
Section 8: Pattern Design Theory
201
3. Crosswise shape.
The crosswise shape of the pattern influences the scoring difficulty level. It is measured by the
amount conditioner on the center boards divided by the amount on the outside boards. Ratios
can range from 5:1 to 10:1 for recreational league patterns and 3:1 or less for sport patterns.
The higher the ratio, the higher the scores typically are. The crosswise shape is based on lane
surface and bowler characteristics. Refer to Figure 8-2.
Figure 8-2. Crosswise Shape
202 Section 8: Pattern Design Theory
Envoy Operation & Service Manual
Design a Conditioner Pattern
Pattern design with the Envoy has become a lot easier. We have given you the control over the patterns
you deserve in the language you are accustomed to… units of oil.
1. Zone configuration
The zone configuration allows you to design patterns with a minimum of one zone to a
maximum of eight zones. Zone lengths can range from 3 feet to 57 feet. Recreational patterns
can vary from 3 zones to 5 zones with zone lengths from 8 feet to 12 feet. The last zone in the
pattern should always be a buff zone to help optimize the lengthwise taper of the pattern. Adjust
the cleaner transition so the volume of cleaner reduces at least two feet into the last zone. Sport
and competitive patterns utilize 5 to 8 zones with zone lengths ranging from 5 feet to 10 feet.
Again, the last zone should be a buff zone. The cleaner transition should be adjusted to two feet
past the pattern ending distance to ensure that the pattern is properly cleaned. Refer to Figure
8-3.
Figure 8-3. Zone Configuration
Envoy Operation & Service Manual
Section 8: Pattern Design Theory
203
2. Oil levels
The oil levels screen allows you to create the shape and levels of the conditioner pattern in
units of oil. Minimum and maximum levels range from 0 to 100 units. To create the proper
lengthwise taper of a pattern, oil levels, from zone to zone, should decrease between 15% and
30%. This is the same for sport and recreational patterns. The percent decrease from zone
to zone depends on the starting oil level in the first zone. If the first zone conditioner level is
lower (60 units or less) the percentage decrease in the following zones will be smaller and if
the first zone conditioner level is higher (above 60 units), the percentage of decrease is higher.
The last zone or buff zone should have 1 to 3 units set in the oil level screen on at least one
board. This allows the machine to buff the remaining zone of the pattern, in both directions,
without injecting conditioner and enhance the lengthwise taper. Set all boards for zero (0) and
the machine will buff the last zone in the forward direction of travel only. This increases the
lengthwise taper even more. Refer to Figure 8-4.
Figure 8-4. Oil Levels
204 Section 8: Pattern Design Theory
Envoy Operation & Service Manual
Verifying the Conditioner Pattern
Verification of the conditioner pattern is a step used to qualify the pattern you are using. It allows you
to see that the Envoy is consistently producing a conditioner pattern based on what is programmed in
the Pattern Design screens. It also allows you to identify wear components such as, the absorbent wiper,
squeegee, or buffer brush. All of which can have an effect on the units of oil and the performance of a
pattern as they have exceeded their life. To verify the conditioner pattern follow these steps.
1. Verify that the machine is cleaning properly before performing the verification process.
2. Select the zone or zones you wish to verify.
3. After running a few lanes, take a tape sample of the conditioner pattern, one foot before the end
of that zone (i.e. zone #2 ends at 15 feet, tape distance is 14 feet).
4. Read the tape using the Brunswick Computer Lane Monitor.
5. Compare the lane monitor readings to the programmed units of oil in the GUI.
Adjusting the Conditioner Pattern
The Envoy allows you to make adjustments to specific area of the conditioner pattern without having to
make unnecessary adjustments to the rest of the pattern. Adjustments to the conditioner pattern should
be made based on ball reaction. The ball reaction should be observed when the pattern is fresh and as it
transitions as lineage increases. If the pattern transition is not as desired, refer to the follow procedure
for making adjustments.
1. Identify the area of the pattern that is not performing properly.
2. Go to the pattern design screen and view the Zone Configuration and Oil Levels screens.
3. Select the zone that corresponds with the area of the lane that needs adjustments.
4. Make adjustments to the zone length or to the oil levels to change the pattern transition.
5. Download the pattern.
6. If the pattern adjustments are successful, go to the Pattern Data screen and save the pattern data
to a backup file folder.
Envoy Operation & Service Manual
Section 8: Pattern Design Theory
205
Envoy Factory Preset Patterns
The Envoy comes complete with 10 factory preset patterns to accommodate the ever changing bowling
environment and customer needs. The patterns include an Envoy starting pattern and nine Gold Crown
patterns from the Brunswick Pattern Library. Pattern difficulties range from recreation patterns to
sport patterns and a something in between.
Pattern 1: Envoy House
The basic starting pattern designed especially for the Brunswick Envoy. This pattern is both flexible in
shape and oil levels to customize with any lane surface and provides a great scoring environment. It is a
great way to compliment your customers.
Pattern Distance: 40 feet
Pattern Ratio (max): 7.4:1
Pattern 2: Crown Jewel
Wall it up at the second arrow! That is the beauty of this gem of a pattern, it is almost too easy. The
Crown Jewel plays so nice that it will surpass the brilliance of the greatest jewels ever found. Have
fun and enjoy the fantastic reaction you will get with this pattern.
Pattern Distance: 41 feet
Pattern Ratio (max): 5:1
Pattern 3: EZ 1.0
If you want it, here it is…come and get it. You better hurry ‘cause their scoring fast! EZ as pie, this is
the epitome of “stand left and throw right” (or visa versa). The narrow shape helps benefit centers with
surface or topography issues that do not support a breakpoint outside of the 10 board.
Pattern Distance: 42 feet
Pattern Ratio (max): 9:1
Pattern 4: Score King
The Score King pattern has been designed to accommodate centers whose environment supports a
breakpoint further outside. The 39 foot distance helps enhance the shape of the pattern and creates a
superb entry angle that will only benefit scores. It is good to be king, even for just one day.
Pattern Distance: 39 feet
Pattern Ratio (max): 5.9:1
Pattern 5: Inferno
This pattern is “on fire” from the beginning. Multiple angles allow different styles of players to
compete together for their drive to perfection. The strong lengthwise taper creates predictable ball
motion. The first transition will be mellow and all players need to do is follow the second transition
(breakdown) to keep from getting burned.
Pattern Distance: 39 feet
Pattern Ratio (max): 4.4:1
Pattern 6: Rhino
Beware…this pattern is ready to charge! It’s shorter length and wider girth offers players a chance to
create transition and learn to stretch the patterns like the big boys. Get into rhythm and stay in the zone
and your competition will have a difficult time keeping up.
Pattern Distance: 37 feet
Pattern Ratio (max): 3.3:1
206 Section 8: Pattern Design Theory
Envoy Operation & Service Manual
Pattern 7: The Deep
Remember the early days of the megabuck tournaments? Players were forced to play deep inside and
open up the lane. It is a blast from the past but teaches a valuable less on how to play “no man’s land”.
Don’t be afraid to stand in front of the ball return, lads and lassies, the Deep offers a valuable lesson for
players wanting more experience under their belt.
Pattern Distance: 42 feet
Pattern Ratio (max): 3.5:1 (L), 4.2:1 (R)
Pattern 8: Edge
Edge is simply the highest scoring sport pattern possible. Used as the base pattern for the 2010
Brunswick Euro Challenge, it allows players to play the “edge” of the lane (aka the gutter). The 40
foot length allows the players to start fast and stay fast through all the games. However, sport pattern
strategies apply here as well. Players that try to use recreation or house strategies may not be happy!
Pattern Distance: 40 feet
Pattern Ratio (max): 1.8:1
Pattern 9: Phantom
Through the darkness of the flat pattern comes a force of guidance, the 43 foot Phantom pattern, with
a strong lengthwise taper, aided by a little shape to the front of the pattern, will make it a bit more
bearable. However, the lane surface will still dictate the type of sport strategy the player must apply.
Flat Pat gives the Phantom two thumbs up!
Pattern Distance: 43 feet
Pattern Ratio (max): 1.4:1
Pattern 10: Phase 1
Phase 1 is designed to emphasize the first phase of pattern transition…carry down! How the players
attack the short pattern will dictate the type of transitions. The transition can either reward or penalize
the players. Sport pattern strategies are required here!
Pattern Distance: 36 feet
Pattern Ratio (max): 2.4:1
Envoy Operation & Service Manual
Section 8: Pattern Design Theory 207
Pat Mitchell
Pattern Designer
208 Section 8: Pattern Design Theory
4
0
4
5
8
7
0
10
20
30
40
50
60
70
L1
7
3
80
13
2
90
18
6
:
:
L 4.0
R 4.0
1
1
4.7
2
4.7
:
:
1
1
6.0
6.0
1
1
8.2
8.2
:
:
4
33
3
:
0
6
1
1
No
27
:
Notes
###
###
5
:
:
40
1
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Heavy Clean (Envoy)
0
Cleaner Transition Distance
###
###
Cleaner Mixture Ratio 10
Clean & Oil
ENVOY HOUSE
1
Envoy
Authority22
:
:
8
1
1
Brunswick Connect
50
:
Brunswick MAX10
Supplies Information
Lane Cleaner
L2
0
4
7
13
18
L3
0
4
7
13
18
L4
0
4
7
13
18
L5
0
4
7
L6
13
18
0
4
7
L7
13
19
L8
0
4
7
13
25
L9
0
4
8
14
45
L10
0
4
9
18
65
L11
0
4
10
38
77
L12
0
5
37
57
80
L13
0
6
42
62
80
L14
0
33
42
62
80
L15
0
33
42
62
80
L16
0
33
42
62
80
L17
0
33
42
62
80
L19
0
33
42
62
80
C20
0
33
42
62
80
R19
0
33
42
62
80
Board Number
L18
0
33
42
62
80
R18
0
33
42
62
80
R17
0
33
42
62
80
R16
0
R15
33
42
62
80
0
R14
33
42
62
80
R13
0
33
42
62
80
R12
0
33
42
62
80
R11
0
33
42
62
80
R10
0
6
42
62
80
R9
0
5
37
57
80
R8
0
4
10
38
77
R7
0
4
9
18
65
R6
0
4
8
14
45
R5
0
4
7
13
25
R4
0
4
7
13
19
R3
0
4
7
13
18
R2
0
4
7
13
18
R1
0
4
7
13
18
0
4
7
13
18
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
Zone 3
Zone 2
Zone1
0
4
7
13
18
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
Zone Ratio
1
10
Zone
Zone End Distance
17
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
1
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Low
Recreational
12/22/2011
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
X Envoy
1. Pattern - Envoy House
Envoy Operation & Service Manual
Pat Mitchell
Pattern Designer
Envoy Operation & Service Manual
5
0
4
5
8
7
1
4.6
4.6
:
:
1
1
4.6
4.6
:
:
1
1
5.0
5.0
:
:
4
32
3
25
1
1
###
###
:
:
41
5
1
Notes
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
###
###
:
:
8
53
43
1
1
1
Envoy
Authority22
L3
L4
L5
L6
L7
L8
L9
L10
0
12
20
25
35
L11
0
29
50
63
80
L12
0
32
57
71
92
L13
0
34
60
75
95
L14
0
34
60
75
95
L15
0
34
60
75
95
L16
0
34
60
75
95
L17
0
34
60
75
95
L18
0
34
60
75
95
L19
0
34
60
75
95
C20
0
34
60
75
95
R19
0
34
60
75
95
R18
0
34
60
75
95
R17
0
34
60
75
95
R16
0
34
60
75
95
R15
0
R14
34
60
75
95
0
R13
34
60
75
95
R12
0
34
60
75
95
R11
0
34
60
75
95
R10
0
34
60
75
95
R9
0
23
57
71
92
R8
0
29
50
63
80
R7
0
12
20
25
35
R6
0
9
16
20
27
R5
0
8
15
18
25
R4
0
7
14
17
24
R3
0
7
13
16
23
R2
0
6
12
15
22
R1
0
6
11
14
21
0
5
10
13
20
0
5
9
12
19
0
10
20
30
40
Board Number
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
0
9
16
20
27
Zone 3
0
8
15
18
25
50
0
7
14
17
24
Zone 2
0
7
13
16
23
60
0
6
12
15
22
Zone1
0
6
11
14
21
70
L2
0
5
10
13
20
80
L1
9
3
90
12
2
100
19
6
:
1
2
No
6
0
0
Cleaner Spray End Distance
Max Clean
Cleaner Mixture Ratio
Cleaner Transition Distance
Clean & Oil
:
Supplies Information
Lane Cleaner
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 4.1
R 4.1
9
Zone Ratio
1
Zone
Zone End Distance
18
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
CROWN JEWEL
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Low
Recreational
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
2. Pattern - Crown Jewel
Section 8: Pattern Design Theory 209
Pat Mitchell
Pattern Designer
210 Section 8: Pattern Design Theory
5
0
4
5
8
7
:
1
5.0
5.0
:
:
1
1
7.8
7.8
:
:
1
1
9.0
9.0
:
:
4
30
3
24
1
1
5
1
Notes
###
###
:
:
42
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
###
###
:
:
8
53
44
1
1
1
Envoy
Authority22
L3
L4
L5
L6
L7
L8
L9
L10
0
5
7
15
27
L11
0
5
7
17
45
L12
0
7
9
40
60
L13
0
25
40
60
75
L14
0
40
50
65
75
L15
0
40
50
65
75
L16
0
45
55
75
90
L17
0
45
55
75
90
L18
0
45
55
75
90
L19
0
45
55
75
90
C20
0
45
55
75
90
R19
0
45
55
75
90
R18
0
45
55
75
90
R17
0
45
55
75
90
R16
0
45
55
75
90
R15
0
R14
45
55
75
90
0
R13
45
55
75
90
R12
0
40
50
65
75
R11
0
40
50
65
75
R10
0
25
40
60
75
R9
0
7
9
40
60
R8
0
5
7
17
45
R7
0
5
7
15
27
R6
0
5
7
15
25
R5
0
5
7
15
25
R4
0
5
7
15
25
R3
0
5
7
15
25
R2
0
5
7
15
25
R1
0
5
7
15
25
0
5
7
15
25
0
5
7
15
25
0
10
20
30
40
Board Number
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
0
5
7
15
25
Zone 3
0
5
7
15
25
50
0
5
7
15
25
Zone 2
0
5
7
15
25
60
0
5
7
15
25
Zone1
0
5
7
15
25
70
L2
0
5
7
15
25
80
L1
7
3
90
15
100
25
2
6
:
L 3.6
R 3.6
1
2
No
6
0
0
Cleaner Spray End Distance
Quick Clean
Cleaner Mixture Ratio
Cleaner Transition Distance
Clean & Oil
:
Supplies Information
Lane Cleaner
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
Zone Ratio
1
10
Zone
Zone End Distance
17
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
EZ 1.0
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Low
Recreational
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
3. Pattern - EZ 1.0
Envoy Operation & Service Manual
Pat Mitchell
Pattern Designer
Envoy Operation & Service Manual
6
0
4
5
8
7
0
10
20
30
40
50
60
70
L1
9
3
80
15
90
22
2
6
:
1
1
4.3
2
4.3
:
:
1
1
5.8
5.8
:
:
1
1
5.4
5.4
:
:
4
33
3
27
1
1
No
6
0
0
###
###
:
:
39
5
1
Notes
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Quick Clean
Cleaner Mixture Ratio
Cleaner Transition Distance
Clean & Oil
###
###
:
:
8
53
41
:
1
1
1
Envoy
Authority22
Supplies Information
Lane Cleaner
L2
0
6
9
15
22
L3
0
6
9
15
22
L4
0
6
9
15
22
L5
0
6
9
L6
15
22
0
6
9
L7
15
22
L8
0
8
11
17
24
L9
0
28
40
55
65
L10
0
32
52
64
77
L11
0
32
52
64
77
L12
0
35
55
67
80
L13
0
35
55
67
80
L14
0
35
55
67
80
L15
0
35
55
67
80
L16
0
35
55
67
80
L17
0
35
55
67
80
L19
0
35
55
67
80
C20
0
35
55
67
80
R19
0
35
55
67
80
Board Number
L18
0
35
55
67
80
R18
0
35
55
67
80
R17
0
35
55
67
80
R16
0
R15
35
55
67
80
0
R14
35
55
67
80
R13
0
35
55
67
80
R12
0
35
55
67
80
R11
0
35
55
67
80
R10
0
35
55
67
80
R9
0
35
55
67
80
R8
0
32
52
64
77
R7
0
32
52
64
77
R6
0
28
40
55
65
R5
0
8
11
17
24
R4
0
6
9
15
22
R3
0
6
9
15
22
R2
0
6
9
15
22
R1
0
6
9
15
22
0
6
9
15
22
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
Zone 3
Zone 2
Zone1
0
6
9
15
22
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 3.5
R 3.5
8
Zone Ratio
1
Zone
Zone End Distance
15
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
SCORE KING
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Low
Recreational
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
4. Pattern - Score King
Section 8: Pattern Design Theory 211
Pat Mtichell
Pattern Designer
212 Section 8: Pattern Design Theory
11
8
0
4
5
6
8
0
10
20
30
40
50
60
70
L1
14
3
80
18
90
25
2
7
:
1
1
4.1
2
4.1
:
:
1
1
4.2
4.2
:
:
1
1
4.0
4.0
:
:
4
27
3
22
1
1
No
6
0
0
5
4.3
4.3
:
:
32
1
1
###
###
6
:
:
39
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Max Clean
Notes
Cleaner Mixture Ratio
Cleaner Transition Distance
INFERNO
###
###
:
:
8
53
41
:
1
1
1
Envoy
Authority22
Supplies Information
Lane Cleaner
L2
0
8
11
14
18
25
L3
0
8
11
14
18
25
L4
0
8
11
14
18
25
L5
0
8
L6
11
14
18
25
0
8
L7
11
14
18
30
L8
0
8
11
14
18
60
L9
0
8
11
16
23
65
L10
0
8
11
43
55
73
L11
0
10
13
51
66
73
L12
0
27
35
51
66
81
L13
0
33
42
55
71
81
L14
0
35
45
60
75
85
L15
0
35
45
60
75
85
L16
0
35
45
60
75
85
L17
0
35
45
60
75
85
L19
0
35
45
60
75
85
C20
0
35
45
60
75
85
R19
0
35
45
60
75
85
Board Number
L18
0
35
45
60
75
85
R18
0
35
45
60
75
85
R17
0
35
45
60
75
85
R16
0
R15
35
45
60
75
85
0
R14
35
45
60
75
85
R13
0
35
45
60
75
85
R12
0
35
45
60
75
85
R11
0
35
45
60
75
85
R10
0
33
42
55
71
81
R9
0
27
35
51
66
81
R8
0
10
13
51
66
73
R7
0
8
11
43
55
73
R6
0
8
11
16
23
65
R5
0
8
11
14
18
60
R4
0
8
11
14
18
30
R3
0
8
11
14
18
25
R2
0
8
11
14
18
25
R1
0
8
11
14
18
25
0
8
11
14
18
25
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
Zone 3
Zone 2
Zone1
0
8
11
14
18
25
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 2.5
R 2.5
8
Zone Ratio
1
Zone
Zone End Distance
16
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
Clean & Oil
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Medium
Competitive
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
5. Pattern - Inferno
Envoy Operation & Service Manual
Pat Mitchell
Pattern Designer
Envoy Operation & Service Manual
10
6
1
4
5
6
8
0
10
20
30
40
50
60
70
L1
13
3
80
16
2
90
22
7
:
1
1
2.6
2
2.6
:
:
1
1
2.6
2.6
:
:
1
1
2.6
2.6
:
:
4
26
3
21
1
1
No
6
0
0
5
3.3
3.3
:
:
31
1
1
1.0
1.0
:
:
37
6
1
1
Cleaner Spray End Distance
Max Clean
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Transition Distance
Notes
Lane Cleaner
Cleaner Mixture Ratio
Clean & Oil
RHINO
###
###
:
:
8
53
39
:
1
1
1
Envoy
Authority22
Supplies Information
L2
1
6
10
13
16
22
L3
1
6
10
13
16
22
L4
1
6
10
13
16
22
L5
1
6
L6
10
13
16
30
1
9
L7
13
17
20
45
L8
1
26
33
40
55
70
L9
1
35
40
50
65
80
L10
1
35
40
50
65
80
L11
1
35
40
50
65
80
L12
1
35
40
50
65
80
L13
1
35
40
50
65
80
L14
1
35
40
50
65
80
L15
1
35
40
50
65
80
L16
1
35
40
50
65
80
L17
1
35
40
50
65
80
L19
1
35
40
50
65
80
C20
1
35
40
50
65
80
R19
1
35
40
50
65
80
Board Number
L18
1
35
40
50
65
80
R18
1
35
40
50
65
80
R17
1
35
40
50
65
80
R16
1
R15
35
40
50
65
80
1
R14
35
40
50
65
80
R13
1
35
40
50
65
80
R12
1
35
40
50
65
80
R11
1
35
40
50
65
80
R10
1
35
40
50
65
80
R9
1
35
40
50
65
80
R8
1
35
40
50
65
80
R7
1
35
40
50
65
80
R6
1
35
40
50
65
80
R5
1
26
33
40
55
70
R4
1
9
13
17
20
45
R3
1
6
10
13
16
30
R2
1
6
10
13
16
22
R1
1
6
10
13
16
22
1
6
10
13
16
22
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
Zone 3
Zone 2
Zone1
1
6
10
13
16
22
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 2.1
R 2.1
7
Zone Ratio
1
Zone
Zone End Distance
15
Split Pattern
Surface Brand
Units of Oil
Age
Start Oiling
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Pattern Number
Pattern Parameters
Surface Type
Surface Information
Medium
Competitive
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
6. Pattern - Rhino
Section 8: Pattern Design Theory 213
Pat Mitchell
Pattern Designer
214 Section 8: Pattern Design Theory
12
0
4
5
8
7
1
3.5
3.7
:
:
1
1
3.3
4.1
:
:
1
1
3.0
3.7
:
:
4
33
3
25
1
1
5
1
Notes
###
###
:
:
42
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Max Clean
###
###
:
:
8
53
44
1
1
1
Envoy
Authority22
L2
L3
L4
L5
0
L6
12
15
17
27
0
L7
12
15
17
27
L8
0
12
15
17
27
L9
0
12
15
17
31
L10
0
12
15
23
45
L11
0
12
22
36
60
L12
0
16
37
49
72
L13
0
29
47
56
75
L14
0
35
50
60
75
L15
0
37
50
60
75
L16
0
37
50
60
75
L17
0
37
50
60
75
L18
0
37
50
60
75
L19
0
37
50
60
75
C20
0
37
50
60
75
R19
0
37
50
60
75
R18
0
37
50
60
75
R17
0
37
50
60
75
R16
0
R15
37
50
60
75
0
R14
37
50
60
70
R13
0
35
50
55
52
R12
0
22
43
37
32
R11
0
16
20
23
25
R10
0
12
13
17
25
R9
0
10
12
16
25
R8
0
10
12
16
25
R7
0
10
12
16
25
R6
0
10
12
16
25
R5
0
10
12
16
25
R4
0
10
12
16
25
R3
0
10
12
16
25
R2
0
10
12
16
25
R1
0
10
12
16
25
0
10
12
16
25
Zone 3
Zone 2
Zone1
0
10
12
16
25
0
10
20
Board Number
Zone 8
Zone 7
Zone 6
Zone 5
0
12
15
17
27
Zone 4
0
12
15
17
27
30
0
12
15
17
27
40
50
60
L1
15
3
70
17
80
27
2
6
:
1
2
No
6
0
0
Cleaner Mixture Ratio
Cleaner Transition Distance
THE DEEP
:
Supplies Information
Lane Cleaner
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 2.7
R 3.0
9
Zone Ratio
1
Zone
Zone End Distance
18
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
Clean & Oil
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Medium
Competitive
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
7. Pattern - The Deep
Envoy Operation & Service Manual
Pat Mitchell
Pattern Designer
Envoy Operation & Service Manual
6
5
0
4
5
6
8
0
10
20
30
40
50
60
70
L1
8
3
80
10
2
90
20
7
:
1
1
1.3
2
1.3
:
:
1
1
1.6
1.6
:
:
1
1
1.6
1.6
:
:
4
28
3
23
1
1
No
6
0
0
5
1
Notes
1.7
1.7
:
:
33
1
###
###
6
:
:
40
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Max Clean
Cleaner Mixture Ratio
Cleaner Transition Distance
Clean & Oil
###
###
:
:
8
53
42
:
1
1
1
Envoy
Authority22
Supplies Information
Lane Cleaner
L2
0
6
7
10
15
25
L3
0
6
9
13
20
30
L4
0
8
12
17
30
40
L5
0
L6
12
20
25
65
80
0
L7
32
40
55
65
80
L8
0
32
40
55
65
80
L9
0
32
40
55
65
80
L10
0
32
40
55
65
80
L11
0
32
40
55
65
80
L12
0
32
40
55
65
80
L13
0
32
40
55
65
80
L14
0
32
40
55
65
80
L15
0
32
40
55
65
80
L16
0
32
40
55
65
80
L17
0
32
40
55
65
80
L19
0
32
40
55
65
80
C20
0
32
40
55
65
80
R19
0
32
40
55
65
80
Board Number
L18
0
32
40
55
65
80
R18
0
32
40
55
65
80
R17
0
32
40
55
65
80
R16
0
R15
32
40
55
65
80
0
R14
32
40
55
65
80
R13
0
32
40
55
65
80
R12
0
32
40
55
65
80
R11
0
32
40
55
65
80
R10
0
32
40
55
65
80
R9
0
32
40
55
65
80
R8
0
32
40
55
65
80
R7
0
32
40
55
65
80
R6
0
32
40
55
65
80
R5
0
32
40
55
65
80
R4
0
32
40
55
65
80
R3
0
12
20
25
65
80
R2
0
8
12
17
30
40
R1
0
6
9
13
20
30
0
5
6
8
10
20
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
Zone 3
Zone 2
Zone1
0
6
7
10
15
25
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 1.2
R 1.2
9
Zone Ratio
1
Zone
Zone End Distance
17
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
EDGE
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Medium
Sport
12/1/2012
Pattern Difficulty
Pattern Type
Date
Pattern Information
Select Machine
Authority22
Envoy
8. Pattern - Edge
Section 8: Pattern Design Theory 215
High
Pat Mtichell
Pattern Designer
216 Section 8: Pattern Design Theory
30
20
0
4
5
6
8
1
1.3
1.3
:
:
1
1
1.2
1.2
:
:
1
1
1.1
1.1
:
:
4
34
3
22
1
1
5
1
Notes
1.0
1.0
:
:
43
1
###
###
:
:
6
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Max Clean
###
###
:
:
8
53
45
1
1
1
Envoy
Authority22
L3
L4
L5
L6
L7
L8
L9
L10
0
20
30
45
55
70
L11
0
20
30
45
55
70
L12
0
20
35
45
55
70
L13
0
20
35
55
55
70
L14
0
20
35
55
55
70
L15
0
20
35
55
75
70
L16
0
20
35
55
75
70
L17
0
20
35
55
75
90
L18
0
20
35
55
75
90
L19
0
20
35
55
75
90
C20
0
20
35
55
75
90
R19
0
20
35
55
75
90
R18
0
20
35
55
75
90
R17
0
20
35
55
75
90
R16
0
20
35
55
75
90
R15
0
R14
20
35
55
75
90
0
R13
20
35
55
75
70
R12
0
20
35
55
75
70
R11
0
20
35
55
55
70
R10
0
20
35
55
55
70
R9
0
20
35
45
55
70
R8
0
20
30
45
55
70
R7
0
20
30
45
55
70
R6
0
20
30
45
55
70
R5
0
20
30
45
55
70
R4
0
20
30
45
55
70
R3
0
20
30
45
55
70
R2
0
20
30
45
55
70
R1
0
20
30
45
55
70
0
20
30
45
55
70
0
20
30
45
55
70
0
10
20
30
40
Board Number
Zone 8
Zone 7
Zone 6
Zone 5
Zone 4
0
20
30
45
55
70
Zone 3
0
20
30
45
55
70
50
0
20
30
45
55
70
Zone 2
0
20
30
45
55
70
60
0
20
30
45
55
70
Zone1
0
20
30
45
55
70
70
L2
0
20
30
45
55
70
80
L1
45
3
90
55
100
70
2
7
:
1
2
No
6
0
0
Cleaner Mixture Ratio
Cleaner Transition Distance
PHANTOM
:
Supplies Information
Lane Cleaner
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 1.2
R 1.2
8
Zone Ratio
1
Zone
Zone End Distance
16
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
Clean & Oil
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Sport
Pattern Type
12/1/2012
Pattern Difficulty
Date
Pattern Information
Select Machine
Authority22
Envoy
9. Pattern - Phantom
Envoy Operation & Service Manual
High
Pat Mitchell
Pattern Designer
Envoy Operation & Service Manual
17
16
1
4
5
6
8
1
2.0
2.0
:
:
1
1
2.1
2.1
:
:
1
1
2.3
2.3
:
:
4
24
3
20
1
1
5
1
Notes
1.9
1.9
:
:
28
1
1.0
1.0
6
:
:
36
1
1
###
###
:
:
7
1
1
Lane Conditioner
Cleaner Spray End Distance
Max Clean
###
###
:
:
8
53
38
1
1
1
Envoy
Authority22
L2
L3
L4
L5
1
L6
17
18
23
28
37
1
L7
19
20
26
31
45
L8
1
22
23
37
46
56
L9
1
26
28
55
65
70
L10
1
35
45
55
65
70
L11
1
35
45
55
65
70
L12
1
35
45
55
65
70
L13
1
35
45
55
65
70
L14
1
35
45
55
65
70
L15
1
35
45
55
65
70
L16
1
35
45
55
65
70
L17
1
35
45
55
65
70
L18
1
35
45
55
65
70
L19
1
35
45
55
65
70
C20
1
35
45
55
65
70
R19
1
35
45
55
65
70
R18
1
35
45
55
65
70
R17
1
35
45
55
65
70
R16
1
R15
35
45
55
65
70
1
R14
35
45
55
65
70
R13
1
35
45
55
65
70
R12
1
35
45
55
65
70
R11
1
35
45
55
65
70
R10
1
35
45
55
65
70
R9
1
35
45
55
65
70
R8
1
35
45
55
65
70
R7
1
35
45
55
65
70
R6
1
26
28
55
65
70
R5
1
22
23
37
46
56
R4
1
19
20
26
31
45
R3
1
17
18
23
28
37
R2
1
16
17
21
26
34
R1
1
16
17
20
25
32
1
16
17
20
25
32
Zone 3
Zone 2
Zone1
1
16
17
20
25
32
0
10
20
Board Number
Zone 8
Zone 7
Zone 6
Zone 5
1
16
17
21
26
34
Zone 4
1
16
17
20
25
32
30
1
16
17
20
25
32
40
50
60
L1
20
3
70
25
2
80
32
7
:
1
2
No
6
0
0
Cleaner Mixture Ratio
Cleaner Transition Distance
PHASE 1
:
Supplies Information
Lane Cleaner
7 Pin Side
Board Number
10 Pin Side
L1 L2 L3 L4 L5 L6 L7 L8 L9 L10 L11 L12 L13 L14 L15 L16 L17 L18 L19 C20 R19 R18 R17 R16 R15 R14 R13 R12 R11 R10 R9 R8 R7 R6 R5 R4 R3 R2 R1
1
ZONE
:
L 1.7
R 1.7
7
Zone Ratio
1
Zone
Zone End Distance
15
Split Pattern
Age
Surface Brand
Start Squeegee
Start Cleaner Spray
Forward Speed
Mode
Pattern Name
Start Oiling
Units of Oil
Clean & Oil
Pattern Parameters
Pattern Number
Surface Type
Surface Information
Sport
Pattern Type
12/1/2012
Pattern Difficulty
Date
Pattern Information
Select Machine
Authority22
Envoy
10. Pattern - Phase 1
Section 8: Pattern Design Theory 217
Appendix
This Appendix provides technical documentation that may be helpful for your general reference.
In this Appendix you will find:
1. Pre-Installation Packing List
2. A set of electrical schematics and diagrams
Pre-installation Packing List
These items should be shipped with the Envoy Lane Machine. Please call us if you are missing any
items on this packing list.
Lane Machine Complete with Covers and GUI
1.
2.
3.
4.
5.
125' (38.1m) Power Cord
Spare Parts Kit
Straight Edge Alignment Tool
Envoy Operation & Service Manual
Battery Charger
218 Appendix
Envoy Operation & Service Manual
Spare Parts Kit Envoy Lane Machine (14-860247-000)
The Spare Parts Kit includes all items listed below. These items can also be ordered individually, with
the part number provided.
STANDARD PACKAGING
REV.
QTY.
PART NUMBER
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
2.00
2.00
1.00
1.00
1.00
2.00
1.00
1.00
11-112132-000
11-112133-000
11-112134-000
11-616025-000
11-616026-000
11-616031-000
11-655013-013
11-655018-000
11-655070-000
11-655086-000
11-685134-000
14-100202-000
14-100378-000
14-100427-000
14-100487-000
14-100557-000
14-860027-000
14-860028-000
14-860209-000
14-860214-000
14-860216-000
14-860218-000
14-860242-000
14-860245-000
14-860247-700
14-900098-000
14-900101-000
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
Envoy Operation & Service Manual
DESCRIPTION
WRENCH - 1/4" T-HANDLE ALLEN, LONG
SCREW DRIVER - #2 PHILLIPS WITH 10" SHANK
TOOL - DUAL FUSE PULLER
SWITCH - LEVER, SPDT, .187 QUICK CONNECT
SWITCH - ROLLER LEVER, SPDT, .187, 0.1A @ 125VAC
SWITCH - PIN PLUNGER, SPDT, .187 QUICK CONNECT
TUBE - 1/4" OD X 41.00" LG. POLYETHYLENE
FITTING - UNION ELBOW, 1/4" TUBE
SPRAY TIP - 110°, .050 GPM, STAINLESS STEEL
STRAINER - 100 MESH, 5 PSI CHECK VALVE
FUSE - 40 AMP MAXI FUSE
FITTING - GREASE, DISPERSION ROLLER
FOAM - VACUUM DIFFUSER
FOAM - BUFFER SHIELD DRIP
SEAL - WASTE TANK, "D" SHAPE
FOAM - BUFFER SHIELD DRIP, HIGH PERFORMANCE
PKG - A22 PATTERN MANAGER
PKG - A22 PATTERN EDITOR
PKG. - CLEANING MIXING VESSEL W/NO SPILL SPOUT
PKG. - FUSE, 4.0A, 250V SLOW BLO, 5MM X 20MM
PKG. - FUSE, 10.0A, 250V SLOW BLO, 5MM X 20MM
PKG. - FUSE, 6.3A, 250V SLOW BLO, 5MM X 20MM
PKG-FUSE,SLOW BLOW-UL LISTED 2.0 AMP,5 X 20MM, 250V
PKG. - AC INPUT ADAPTER KIT, G.U.I.
PACKING LIST - ENVOY LANE MACHINE SPARE PARTS KIT
MANUAL - ENVOY SPARE PARTS
MANUAL - ENVOY OPERATION AND SERVICE
Page 1 of 1
Appendix
219
Electrical Schematics & Diagrams
The following schematics and diagrams are provided for your reference:
1. Fuse Locations & Specifications and Output LED Locations
2. Electrical System Schematic - Left Side View
3. Electrical System Schematic - Right Side View
4. Electrical System Schematic - Rear View
5. Electronics Control Enclosure - 24VDC
6. Overall GUI Schematic
7. GUI & Handle Keypad Schematic
220 Appendix
Envoy Operation & Service Manual
Table of Envoy Lane Machine Fuses on Motor Controller PCB (All are in Spare Parts Kit)
Locations ID
F6
F13
F14
F16
F17
F21
F22
Part No.
14-860214-000
14-860214-000
14-860216-000
14-860216-000
14-860242-000
14-860214-000
14-860218-000
Description
Pkg. of 5 Fuses - 4.0A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 4.0A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 10A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 10A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 2.0A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 4.0A, 250V 5 x 20mm, Slow Blow
Pkg. of 5 Fuses - 6.3A, 250V 5 x 20mm, Slow Blow
Application
Cleaner Pump
Spare
Conditioner Heater
Traction Drive Motor
Dispersion Roller Motor
Conditioner Pump
Buffer Drive Motor
Table of Lane Machine Output LEDs on Motor Controller PCB
Locations ID
D23
D29
D31
D36
D37
D39
D40
D42
D44
D49
D57
D58
D64
D68
D70
D75
D77
D83
Aplication
Conditioner (Oil) Vent Valve
Vacuum Motor
Conditioner (Oil) Pressure Valve
Buffer Lift Motor
Dispersion Roller Motor
Squeegee Lift Motor
12vdc Power to Motor Controller PCB
Conditioner (Oil) Heater
Battey Charger Solenoid
Duster Cloth Motor
Traction Drive Motor
Duster Cloth Motor (up) Reverse
Beeper
Cleaner Pump
Traction Drive Motor Reverse
Buffer Drive Motor
Traction Drive Motor Brake
Conditioner (Oil) Pump
Fuse Locations & Specifications
and Output LED Locations
Envoy Operation & Service Manual
221
Electrical System Schematic
Left Side View
222
Envoy Operation & Service Manual
Electrical System Schematic
Right Side View
Envoy Operation & Service Manual
223
Electrical System Schematic
Rear View
224
Envoy Operation & Service Manual
Electronics Control Enclosure
24 VDC
Envoy Operation & Service Manual
225
Overall GUI Schematic
226
Envoy Operation & Service Manual
Table for Envoy Lane Machine In-Line Fuse
Wire Harness
Inline Fuse
14-860242-000 Pkg. of 5 Fuses - 2.0A, 250V 5 x 20mm, Slow Blow
GUI Input Power
GUI & Handle
Keypad Schematic
Envoy Operation & Service Manual
227