HP ProBook 5310m Notebook PC Guide

HP ProBook 5310m Notebook PC

Maintenance and Service Guide

Document Part Number: 570756-001

August 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2009 Hewlett-Packard Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2009

Document Part Number: 570756-001

Safety warning notice

Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the

AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of

Information Technology Equipment (IEC 60950).

Contents

1 Product description

2 External component identification

Identifying hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Wireless antennas (select models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Mass storage device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21

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Contents

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Button board and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–27

Power button board and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Bluetooth module cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

Fan and heat sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–38

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

Battery eject arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–40

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–42

5 Computer Setup

Computer Setup in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Computer Setup in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

Computer Setup in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Starting Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13

Computer Setup menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

File menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

Maintenance and Service Guide

Contents

7 Screw listing

Phillips PM2.5×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.5×11.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.5×2.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Torx T8M2.5×9.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Torx T8M2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Torx T8M2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11

Torx T8M2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Slotted Torx T8M2.5×7.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

Torx T8M2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–18

Phillips PM2.5×4.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–19

Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–20

8 Backup and recovery

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5


Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Backup and recovery in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–9


Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–10

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10 Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11 Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vi

Category

Product name

Processors

Chipset

Graphics

Panel

Memory

Hard drives

Microphone

Audio

Webcam

1

Product description

Description

HP ProBook 5310m Notebook PC

■ Intel® Core™2 Duo SP9300 2.26-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

■ Intel Dual Core Celeron® SU2300 1.20-GHz processor, 1-MB L2 cache,

800-MHz FSB

Intel GS45

Mobile Intel Graphics Media Accelerator 4500MHD unified memory architecture (UMA)

■ 13.3-in, high-definition (HD, 1366 × 768), AntiGlare, LED display assembly

■ 13.3-in, HD (1366 × 768), BrightView, LED display assembly

■ Supports privacy filter

One customer-accessible/upgradable memory module slot

Supports the following DDR3 configurations at 1333 MHz in all countries and regions:

■ 4096-MB total system memory (4096 × 1)



Supports 9.50-mm, 6.35-cm (2.50-in) hard drives and solid-state drives

Customer-accessible

Supports the following hard drives:

■ 320-GB, 7200-rpm

■ 250-GB, 7200-rpm

■ 160-GB, 7200-rpm

Supports the following solid-state drives:

■ 128-GB

■ 80-GB

Integrated dual-array digital microphone

High-definition audio

Integrated 2-megapixel camera

(Continued)

Maintenance and Service Guide 1–1

Product description

Category

Ethernet

Wireless

External media cards

Ports

Keyboard/pointing devices

Description

Marvell 88E8072 10/100/1000 network interface card (NIC)

NIC Power Down technology

S3/S4/S5 wake on LAN (AC mode only)

Ethernet cable not included

Integrated wireless local-area network (WLAN) options via half MiniCard:

■ Intel 5100 802.11 a/g/n WLAN module

■ Broadcom 43224 802.11 a/g/n WLAN module

■ Broadcom 4312G 802.11 b/g WLAN module

Supports no-WLAN option

2 WLAN antennas built into the display assembly

Integrated wireless wide-area network (WWAN) options via Mini PCI module:

High-speed packet access (HSPA), evolution-data optimized (EV-DO) WWAN module

WWAN security provided by subscriber identity module (SIM), user-accessible behind battery

2 WWAN antennas (worldwide, 5-band) built into the display assembly

Supports no-WPAN option

Supports WWAN aftermarket option

Integrated wireless personal-area network (WPAN) options via Bluetooth® module

Supports no-WPAN option

SD Card Reader supporting the following optional digital card formats:

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

Combo headphone microphone (supports audio-in/stereo microphone and audio-out/stereo headphone)

Multi-pin AC power

RJ-45 (Ethernet, includes link and activity lights)

USB v. 2.0 (3, one powered)

DisplayPort (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz

Keyboard with Dura-Keys

TouchPad with TouchPad buttons

Supports 2-way and 4-way scroll with legend

Supports gestures (disabled by default)

Taps enabled by default

(Continued)

1–2 Maintenance and Service Guide

Category

Power requirements

Security

Operating system


Description

65-W AC HP Smart Adapter

Supports multi-pin AC connector and 3-wire plug (with ground pin)

Supports 4-cell, 2.80-Ah battery

Security cable slot

Preboot authentication (password and smart card)

Preinstalled:

■ Free DOS (all countries and regions)

■ Red Flag Linux (the People’s Republic of China only)

■ Windows Vista® Business 32 (the United States and Canada only)

■ Windows Vista Business with Windows® XP Pro image (the United States and

Canada only)

■ Windows Vista Home Basic (the United States and Canada only)

■ Windows Vista Home Premium 32 (the United States and Canada only)

■ Windows 7 Pro 32 (the United States and Canada only)

Preinstalled with Microsoft® Office:

■ Windows Vista Home Basic 32 with Office 2007 Ready

■ Windows Vista Business 32 (with XP Pro images) with Office 2007 Ready

■ Windows 7 (with XP Pro images) with Office 2007 Ready

■ Windows 7 Home Basic 32 with Office 2007 Personal

■ Windows 7 Home Premium 32 with Office 2007 Personal

■ Windows 7 Pro 32 with Office 2007 Personal

Restore media:

■ DRDVD Windows Vista

■ DRDVD Windows XP Pro

■ DRDVD Windows 7

■ Microsoft Office Ready Restore

■ Windows Vista Business 32

■ Windows Vista Home Basic 32

■ Windows XP Pro

■ Windows 7 Home Basic 32

■ Windows 7 Home Premium 32

■ Windows 7 Pro 32

■ Windows 7 Pro 64

Certified:

■ Microsoft WHQL

■ SuSE Linux

Web-only support: Windows Vista Enterprise 64 and 32

(Continued)



Category

Serviceability

Description

End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

SIM

Solid-state drive

WLAN module

WWAN module


2

External component identification

Identifying hardware

Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models.

To see a list of hardware installed in the computer, follow these steps:

In Windows 7:

» Select Start > Control Panel > System and Security > Device Manager.

✎

Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing

Windows settings. Refer to Help and Support for more information.

In Windows Vista:

1. Select Start > Computer > System Properties.

2. In the left pane, click Device Manager.

✎



In Windows XP:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify device configurations using Device Manager.


External component identification

Top components

Display components

✎

Your computer may look slightly different from the illustration in this section.

2–2

Item Component

(1) Internal display switch

(2) Internal microphones (2)

(3) Webcam

Description

Turns off the display and initiates Sleep (Windows 7 and Windows Vista) or

Standby (Windows XP) if the display is closed while the power is on.

Record sound.

✎

If there is a microphone icon next to each microphone opening, your computer has internal microphones.

Records video and captures still photographs.


Wireless antennas (select models only)


Item Component

(1) WWAN antennas (2)* (select models only)

Description

Send and receive wireless signals to communicate with wireless wide-area networks (WWANs).

(2) WLAN antennas (2)* (select models only)

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.



Buttons

2–4

Item Component

(1) Power button

(2) Wireless button

(3) QuickLook button

(4) QuickWeb button

Description

■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the computer.

✎

Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut Down command.

■ When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit the Sleep state

(Windows 7 and Windows Vista) or Standby (Windows XP).

■ When the computer is in Hibernation, press the button briefly to exit

Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

■ In Windows 7: Select Start > Control Panel > System and Security >

Power Options.

■ In Windows Vista: Select Start > Control Panel > System and

Maintenance > Power Options.

■ In Windows XP: Select Start > Control Panel > Performance and

Maintenance > Power Options.

Turns the wireless feature on or off but does not establish a wireless connection.

Allows you to save calendar, contact, inbox, and task information from

Microsoft Outlook to the hard drive of your computer. When the computer is off or in Hibernation, you can press the QuickLook button to view this information without waiting for the operating system to restart.

Opens the Web browser.


Keys

✎



(3)

(4)

(5)

(6)

Item Component

(1) esc key

(2) fn key

Windows logo key

Windows applications key

Embedded numeric keypad keys

Function keys

Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Displays the Windows Start menu.

Displays a shortcut menu for items beneath the pointer.

Can be used like the keys on an external numeric keypad.

Execute frequently used system functions when pressed in combination with the fn key.



Lights

✎


Item Component

(1) Power light

(2)

(3)

Caps lock light

Wireless light

(4)

(5)

QuickLook light

QuickWeb light

Description

■ On: The computer is on.

■ Blinking: The computer is in the Sleep state (Windows 7 and

Windows Vista) or Standby (Windows XP).

■ Off: The computer is off or in Hibernation.

On: Caps lock is on.

■ Blue: An integrated wireless device, such as a WLAN device, the

HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on.

■ Amber: All wireless devices are off.

Turns on briefly when the QuickLook button is pressed.

Turns on briefly when the QuickWeb button is pressed.



Pointing devices

Item Component

(1)

(2)

TouchPad*

Left TouchPad button*

Description

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

(3)

(4)

TouchPad scroll zone

Right TouchPad button*

Scrolls up or down.

Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences:

■ In Windows 7: Select Start > Devices and Printers. Then, right-click the device representing your computer, and select

Mouse settings.

■ In Windows Vista: Select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows XP: Select Start > Control Panel > Printers and Other Hardware > Mouse.



Front components

Item Component

(1) Drive light

(2)

(3)

Speakers (2)

Vent

Right-side components

Description

Blinking: The hard drive or an external optical drive is being accessed.

Produce sound.

Enables airflow to cool internal components.

✎

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

2–8

Item Component

(1)

(2)

SD Card Reader

Description

Supports the following optional digital card formats:

■ MultiMediaCard (MMC)

■ Secure Digital (SD) Memory Card

Combo headphone microphone jack Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Also connects an optional headset microphone.

✎

When a device is connected to the headphone jack, the computer speakers are disabled.

(3)

(4)

USB ports (2)

Security cable slot

Connect optional USB devices.

Attaches an optional security cable to the computer.

✎

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.



Left-side components

Item Component

(1) Battery light

(2)

(3)

Power connector

Vent

(4) Powered USB port

(5)

(6)

DisplayPort

RJ-45 (network) jack

Description

■ Amber: A battery is charging.

■ Blue: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Connects an AC adapter.

Enables airflow to cool internal components.

✎


Provides power to a USB device, such as an optional external MultiBay or an optional external optical drive, if used with a powered USB cable.

Connects an external VGA monitor or projector.

Connects a network cable.



Bottom components

2–10

Item Component

(1)

(2)

Battery bay

SIM slot (select models only)

(3) Vents (6)

(4)

(5)

Hard drive bay

Battery release latch

Description

Holds the battery.

Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay.

Enable airflow to cool internal components.

✎


Holds the hard drive and contains the memory module slot.

Releases the battery from the battery bay.


3

Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component

(1) Product name

(2)

(3)

Serial number (s/n)

Part number/Product number (p/n)

(4)

(5)

Model description

Warranty period


Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.

3–1

Illustrated parts catalog

Computer major components



Item Description

(1)

Spare part number

Display assembly (includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo):

13.3-in, high-definition (HD), LED, AntiGlare display assembly 581098-001

(2)

13.3-in, HD, LED, BrightView display assembly 581099-001

✎

See “Display assembly subcomponents” on page 3-8

part information.

for display assembly internal component spare

Keyboard (includes keyboard cable):

(3)

(4)

For use in Belgium

For use in Bulgaria

For use in the Czech Republic

For use in Denmark

For use in France

For use in French Canada

For use in Germany

For use in Greece

For use in Hungary

For use in Iceland

For use in Israel

For use in Italy

For use in the Netherlands

For use in Norway

For use in Portugal

For use in Russia

For use in Saudi Arabia

For use in Slovakia

For use in Slovenia

For use in South Korea

For use in Spain

For use in Sweden and Finland

For use in Switzerland

For use in Taiwan

For use in Thailand

For use in Turkey

For use in the United Kingdom

For use in the United States

Top cover (includes TouchPad button board and cable, and TouchPad board and cable)

Power button board (includes cable)

581089-A41

581089-261

581089-221

581089-081

581089-051

581089-121

581089-041

581089-DJ1

581089-211

581089-DD1

581089-BB1

581089-061

581089-B31

581089-091

581089-131

581089-251

581089-171

581089-231

581089-BA1

581089-AD1

581089-071

581089-B71

581089-BG1

581089-AB1

581089-281

581089-141

581089-031

581089-001

581105-001

581077-001

(Continued)



(10)

(11)

(12)

(13)


(5a)

Cable Kit, includes:

Power button board cable

(5b)

(5c)

(6)

(7)

Bluetooth module cable

USB board cable

✎

See

“Cable Kit” on page 3-7

for more Cable Kit spare part information.

Button board (includes cable)

System board (includes processor and replacement thermal material):

System board with Intel Core2 Duo SP9300 2.26-GHz processor, 6-MB L2 cache,

1066-MHz FSB

(8)

(9a)

(9b)

(14)

(15)

(16)

(17)

(18)


581081-001

581076-001

581078-001

System board with Intel Dual Core Celeron SU2300 1.20-GHz processor, 1-MB L2 cache,

800-MHz FSB

USB board (includes cable)

Plastics Kit, includes:

SD Card Reader slot bezel

Accessory cover (includes 2 captive screws)

✎

See

“Plastics Kit” on page 3-10

for more Plastics Kit spare part information.

Speaker assembly (includes cable)

581079-001

581080-001

581100-001

Fan (includes replacement thermal material)

Heat sink (includes replacement thermal material)

Base enclosure (includes 6 rubber feet)

Latch Kit (not illustrated, includes battery eject arm, latch, and spring)

Rubber Feet Kit (not illustrated, includes 6 rubber feet and 2 display bezel screw covers)

4-cell, 41-WHr, 2.8-Ah battery

581103-001

581087-001

581088-001

581074-001

581090-001

581101-001

580956-001

Bluetooth module 537921-001

✎

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 581081-001.

581075-001 RTC battery (includes double-sided tape)

Memory module:

4096-MB (800-MHz, DDR3)

2048-MB (1066-MHz, DDR3)

1024-MB (1066-MHz, DDR3)

HSPA EV-DO WWAN module

581097-001

581096-001

581095-001

531993-001

(Continued)




(19) WLAN module:


802.11 a/g/n WLAN module:

■ Broadcom 43224 802.11 a/g/n WLAN module for use in Antigua and Barbuda, Barbados,

Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

■ Broadcom 43224 802.11 a/g/n WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,

Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,

Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,

Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,

Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,

Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,

Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,

Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,

Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,

Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,

Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,

Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,

Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,

South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname,

Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,

Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe

■ Intel 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda,

Argentina, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados,

Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic,

Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland,

France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,

Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait,

Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia,

Malta, Martinique, Mauritius, Mexico, Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama,

Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,

Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal, Singapore, Slovakia,

Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan,

Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam

582564-001

582564-002

572507-001

(Continued)




(19) 802.11 b/g WLAN module:

■ Broadcom 4312G 802.11 b/g WLAN module for use in Canada, the Cayman Islands,

Guam, Puerto Rico, the United States, and the U.S. Virgin Islands

■ Broadcom 4312G 802.11 b/g WLAN module for use in Afghanistan, Albania, Algeria,

Andorra, Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,

Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,

Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,

Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana,

Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,

Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary,

Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,

Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,

Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,

Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,

Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,

Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,

Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,

South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname,

Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga,

Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,

Zambia, and Zimbabwe


582562-001

582562-002

(20) Mass storage device (includes bracket):

Hard drive:

■ 320-GB, 7200-rpm

■ 250-GB, 7200-rpm

■ 160-GB, 7200-rpm

Solid-state drive:

■ 128-GB

■ 80-GB

581084-001

581083-001

581082-001

581085-001

581086-001



Cable Kit


(1)

Cable Kit:

Power button board cable

(2)

(3)

Bluetooth module cable

USB board cable


581081-001



Display assembly subcomponents

3–8


(1)

(2)

(3)

Display bezel

Webcam module

Display Hinge Kit (includes left and right hinges)

Display Cable Kit, includes:

(4a) Display panel cable and webcam cable

(4b) Microphones and cables

(4c) WWAN antenna transceivers and cables

(4d) WLAN antenna transceivers and cables

(5) Display enclosure (includes microphones and cables, WLAN antenna transceivers and cables, and WWAN antenna transceivers and cables)


581092-001

581106-001

581094-001

581093-001

581091-001



Mass storage devices


(1) Hard drive (includes bracket):

320-GB, 7200-rpm

250-GB, 7200-rpm

(2)

160-GB, 7200-rpm

Solid-state drive (includes bracket):

128-GB

80-GB


581084-001

581083-001

581082-001

581085-001

581086-001



Plastics Kit


(1)

(2)

Plastics Kit:

SD Card Reader slot bezel

Accessory cover (includes 2 captive screws)


581100-001


Miscellaneous parts

Description

65-W PFC RC/V HP Smart Adapter

Power cord:

For use in Australia

For use in Denmark

For use in Europe, the Middle East, and Africa

For use in India

For use in Israel

For use in Italy

For use in the People’s Republic of China

For use in South Africa

For use in South Korea

For use in Switzerland

For use in Taiwan

For use in the United Kingdom and Singapore

For use in the United States

Screw Kit:

Phillips PM3.0×4.0 screw

Phillips PM2.5×11.0 captive screw

Phillips PM2.5×6.0 captive screw


Phillips PM2.5×4.0 broadhead screw


Phillips PM2.5×2.0 broadhead screw

Slotted Torx T8M2.5×7.0 screw

Torx T8M2.5×9.0 screw

Torx T8M2.0×7.0 captive screw






463958-001

490371-011

490371-081

490371-021

490371-D61

490371-BB1

490371-061

490371-AA1

490371-AR1

490371-AD1

490371-111

490371-AB1

490371-031

490371-001

581102-001



Sequential part number listing


463958-001

490371-001

490371-011

490371-021

490371-031

490371-061

490371-081

490371-111

490371-AA1

490371-AB1

490371-AD1

490371-AR1

490371-BB1

490371-D61

531993-001

537921-001

572507-001

580956-001

581074-001

Description

65-W PFC RC/V HP Smart Adapter

Power cord for use in the United States

Power cord for use in Australia

Power cord for use in Europe, the Middle East, and Africa

Power cord for use in the United Kingdom and Singapore

Power cord for use in Italy

Power cord for use in Denmark

Power cord for use in Switzerland

Power cord for use in the People’s Republic of China

Power cord for use in Taiwan

Power cord for use in South Korea

Power cord for use in South Africa

Power cord for use in Israel

Power cord for use in India

HSPA EV-DO WWAN module

Bluetooth module

✎


Intel 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba,

Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia,

Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia,

Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,

Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,

Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,

Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,

Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland,

Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam

4-cell, 41-WHr, 2.8-Ah battery

Base enclosure (includes 6 rubber feet)

(Continued)



581082-001

581083-001

581084-001

581085-001

581086-001

581087-001

581088-001

581089-001

581089-031

581089-041

581089-051

581089-061

581089-071

581089-081

581089-091

581089-121

581089-131

581089-141

581089-171

581089-211


581075-001

581076-001

581077-001

581078-001

581079-001

581080-001

581081-001

Description

RTC battery (includes double-sided tape)

Button board (includes cable)

Power button board (includes cable)

System board with Intel Core2 Duo SP9300 2.26-GHz processor, 6-MB L2 cache, 1066-MHz FSB

(includes processor and replacement thermal material)


800-MHz FSB (includes processor and replacement thermal material)

USB board (includes cable)

Cable Kit

✎

See

“Cable Kit” on page 3-7

for more Cable Kit spare part information.

160-GB, 7200-rpm hard drive (includes bracket)



128-GB solid-state drive (includes bracket)

80-GB solid-state drive (includes bracket)

Fan (includes replacement thermal material)

Heat sink (includes replacement thermal material)

Keyboard for use in the United States (includes keyboard cable)

Keyboard for use in the United Kingdom (includes keyboard cable)

Keyboard for use in Germany (includes keyboard cable)

Keyboard for use in France (includes keyboard cable)

Keyboard for use in Italy (includes keyboard cable)

Keyboard for use in Spain (includes keyboard cable)

Keyboard for use in Denmark (includes keyboard cable)

Keyboard for use in Norway (includes keyboard cable)

Keyboard for use in French Canada (includes keyboard cable)

Keyboard for use in Portugal (includes keyboard cable)

Keyboard for use in Turkey (includes keyboard cable)

Keyboard for use in Saudi Arabia (includes keyboard cable)

Keyboard for use in Hungary (includes keyboard cable)

(Continued)




581089-221

581089-231

581089-251

581089-261

581089-281

581089-A41

581089-AB1

581089-AD1

581089-B31

581089-B71

581089-BA1

581089-BB1

581089-BG1

581089-DD1

581089-DJ1

581090-001

581091-001

581092-001

581093-001

581094-001

581095-001

581096-001

581097-001

581098-001

581099-001

581100-001

Description

Keyboard for use in the Czech Republic (includes keyboard cable)

Keyboard for use in Slovakia (includes keyboard cable)

Keyboard for use in Russia (includes keyboard cable)

Keyboard for use in Bulgaria (includes keyboard cable)

Keyboard for use in Thailand (includes keyboard cable)

Keyboard for use in Belgium (includes keyboard cable)

Keyboard for use in Taiwan (includes keyboard cable)

Keyboard for use in South Korea (includes keyboard cable)

Keyboard for use in the Netherlands (includes keyboard cable)

Keyboard for use in Sweden and Finland (includes keyboard cable)

Keyboard for use in Slovenia (includes keyboard cable)

Keyboard for use in Israel (includes keyboard cable)

Keyboard for use in Switzerland (includes keyboard cable)

Keyboard for use in Iceland (includes keyboard cable)

Keyboard for use in Greece (includes keyboard cable)

Latch Kit (includes battery eject arm, latch, and spring)

Display enclosure (includes microphones and cables, WLAN antenna transceivers and cables, and

WWAN antenna transceivers and cables)

Display bezel

Display Cable Kit (includes display panel cable and webcam cable, microphones and cables, WLAN antenna transceivers and cables, and WWAN antenna transceivers and cables)

Display Hinge Kit (includes left and right hinges)

1024-MB memory module (1066-MHz, DDR3)



13.3-in, HD, LED, AntiGlare display assembly (includes 2 WLAN antenna transceivers and cables,

2 WWAN antenna transceivers and cables, webcam, nameplate, and logo)

13.3-in, HD, LED, BrightView display assembly (includes 2 WLAN antenna transceivers and cables,

2 WWAN antenna transceivers and cables, webcam, nameplate, and logo)

Plastics Kit

✎

See

“Plastics Kit” on page 3-10 for more Plastics Kit spare part information.

(Continued)




581101-001

581102-001

581103-001

581105-001

581106-001

582562-001

582562-002

Description

Rubber Feet Kit (includes 6 rubber feet and 2 display bezel screw covers)

Screw Kit

Speaker assembly (includes cable)

Top cover (includes TouchPad button board and cable, and TouchPad board and cable)

Webcam module

Broadcom 4312G 802.11 b/g WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

Broadcom 4312G 802.11 b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,

Angola, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,

Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,

Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,

Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,

Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,

Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,

Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,

Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,

Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast,

Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,

Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,

Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,

Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,

South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland,

Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey,

Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,

Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

(Continued)




582564-001

582564-002

Description

Broadcom 43224 802.11 a/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,

Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Broadcom 43224 802.11 a/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,



Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,

Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia,

Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,

Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,

Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,

Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,

Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast,

Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,

Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,

Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda,

Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles,

Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,

South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent, Suriname, Swaziland,

Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Turkey,

Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay,

Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe


4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

Flat-bladed screwdriver

Phillips P0 screwdriver

Phillips P1 screwdriver

Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

Ä CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.


Removal and replacement procedures

Drive handling

Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle.

Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

Ä CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.



The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

Ä CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Relative humidity

10% 40% 55%

35,000 V

12,000 V

15,000 V

5,000 V

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■

■

■

■

■

■

■

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

Place items on a grounded surface before them from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground, and that proper materials are selected to avoid static charging.

When grounding is not possible, use an ionizer to dissipate electric charges.



Workstation guidelines

■

■

■

■

■

■

Follow these workstation grounding guidelines:

■

■

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■

■

■

■

■

■

■

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

4–4

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V



Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 62 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Item Component

(1) Product name

(2)

(3)

Serial number (s/n)

Part number/Product number (p/n)

(4) Model description

(5) Warranty period

Description

This is the product name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product’s hardware components. The part number helps a service technician determine what components and parts are needed.

This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

This number describes the duration of the warranty period for the computer.



Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 581101-001. There are 6 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

✎

The four rubber feet 1 in the corners of the computer are larger than the two rubber feet 2 in the middle of the computer.



Battery

Description

4-cell, 41-WHr, 2.8-Ah battery


580956-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the front toward you.

2. Slide the battery release latch 1 to release the battery.

3. Pivot the front edge of the battery 2 upward.

4. Remove the battery 3.

Install the battery by inserting it into the battery bay and pivoting it downward until it is seated. The battery release latch automatically locks the battery into place.



SIM

✎

The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:




4. Remove the battery (see “Battery” on page 4-7

).

Remove the SIM:

1. Press in on the SIM 1 to release it from the SIM slot.

2. Remove the SIM 2 from the SIM slot.

Install the SIM by inserting it into the SIM slot until you hear a click.



Mass storage device

✎

The mass storage device spare part kit includes a bracket.

Description

Hard drive:

320-GB, 7200-rpm

250-GB, 7200-rpm

160-GB, 7200-rpm

Solid-state drive:

128-GB

80-GB


581084-001

581083-001

581082-001

581085-001

581086-001

Before removing the mass storage device, follow these steps:





).

Remove the mass storage device:

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.5×6.0 captive screws 1 that secure the accessory cover to the computer.

3. Lift the rear edge 2 of the accessory cover to detach it from the computer.

4. Remove the accessory cover 3. The accessory cover is included in the Plastics Kit, spare part number

581100-001.



5. Loosen the Phillips PM2.5×11.0 captive screw 1 that secures the mass storage device in the mass storage device bay.

6. Remove the two Phillips PM2.5×4.0 screws 2 that secure the mass storage device in the mass storage device bay.

7. Grasp the Mylar tab 3 on the mass storage device bracket, and slide the mass storage device to the left 4 to disconnect it from the system board.

8. Remove the mass storage device 5 from the mass storage device bay.



9. If it is necessary to replace the mass storage device bracket, follow these steps: a. Remove the four Phillips PM3.0×4.0 screws 1 that secure the mass storage device bracket to the mass storage device.

b. Lift the bracket 2 straight up to remove it from the mass storage device.

Reverse this procedure to reassemble and install the mass storage device.



Bluetooth module

✎


Description

Bluetooth module


537921-001

Before removing the Bluetooth module, follow these steps:





).

5. Remove the accessory cover (see

“Mass storage device” on page 4-9 ).

Remove the Bluetooth module:

1. Release the Bluetooth module 1 by sliding it to the left until the right side of the module is clear of the opening in the base enclosure, and then swinging the right side of the module 2 away from the base enclosure.

2. Disconnect the Bluetooth module cable 3 from the Bluetooth module.

3. Remove the Bluetooth module 4.

4–12

Reverse this procedure to install the Bluetooth module.



WLAN module

Description

802.11 a/g/n WLAN module:


Broadcom 43224 802.11 a/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,

Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

582564-001

Broadcom 43224 802.11 a/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,



Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,

Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,

Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,

Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,

Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,

Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,

Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,

Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,

Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,

Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,

St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,

Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,

Yemen, Zaire, Zambia, and Zimbabwe

582564-002

Intel 5100 802.11 a/g/n WLAN module for use in Andorra, Antigua and Barbuda, Argentina, Aruba,

Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia,

Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia,

Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador,

Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam,

Guatemala, Haiti, Herzegovina, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon,

Liechtenstein, Lithuania, Luxembourg, Malawi, Malaysia, Malta, Martinique, Mauritius, Mexico,

Monaco, Montenegro, Morocco, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,

Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, San Marino, Saudi Arabia, Senegal,

Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland,

Taiwan, Tanzania, Thailand, Trinidad and Tobago, Turkey, the United Arab Emirates, the United Kingdom, the United States, Uruguay, the U.S. Virgin Islands, Venezuela, and Vietnam

572507-001

(Continued)



Description

WLAN module (continued)


802.11 b/g WLAN module:

Broadcom 4312G 802.11 b/g WLAN module for use in Canada, the Cayman Islands, Guam,

Puerto Rico, the United States, and the U.S. Virgin Islands

582562-001

Broadcom 4312G 802.11 b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,



Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,

Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,

Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,

Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,

Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,

Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,

Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,

Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,

Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique,

Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,

Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger,

Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People’s Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,

Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,

St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania,

Thailand, Togo, Tonga, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,

Yemen, Zaire, Zambia, and Zimbabwe

582562-002

Before removing the WLAN module, follow these steps:





).





Remove the WLAN module:

Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through

Help and Support.


2. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

✎

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

3. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the system board.

(The WLAN module tilts up.)

4. Remove the WLAN module 3 by pulling it away from the slot at an angle.

✎

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot.



✎

If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.



WWAN module

Description

HSPA EV-DO WWAN module


531993-001

Before removing the WWAN module, follow these steps:





).





Remove the WWAN module:

Ä CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.


2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.

✎

The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

3. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WWAN module to the system board.

(The WWAN module tilts up.)

4. Remove the WWAN module 3 by pulling it away from the slot at an angle.

✎

WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into the WWAN module slot.



✎

If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WWAN module.



RTC battery

Description

RTC battery (includes double-sided tape)


581075-001

Before removing the RTC battery, follow these steps:





).



Remove the RTC battery:

1. Disconnect the RTC battery cable 1 from the system board.

2. Detach the RTC battery 2 from the system board. (The RTC battery is attached to the system board with double-sided tape.)

4–20

Reverse this procedure to install the RTC battery.



Memory module

Description





581097-001

581096-001

581095-001

Before removing the memory module, follow these steps:





).



Remove the memory module:

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

Ä CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory module.

2. Grasp the edge of the memory module 2, and then pull it out of the memory module slot.

✎

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install a memory module.



Keyboard

✎

The keyboard spare part kit includes a keyboard cable.

Keyboard for use in country or region Spare part number

Belgium 581089-A41

Bulgaria

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

The Netherlands

Norway

581089-261

581089-221

581089-081

581089-051

581089-121

581089-041

581089-DJ1

581089-211

581089-DD1

581089-BB1

581089-061

581089-B31

581089-091

Keyboard for use in country or region

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

South Korea

Spain

Sweden and Finland

Switzerland

Taiwan

Thailand

Turkey

The United Kingdom

The United States


581089-131

581089-251

581089-171

581089-231

581089-BA1

581089-AD1

581089-071

581089-B71

581089-BG1

581089-AB1

581089-281

581089-141

581089-031

581089-001

Before removing the keyboard, follow these steps:





).





Remove the keyboard:


2. Remove the following screws:

❏

❏

❏

Two Torx T8M2.5×5.0 screws 1 in the mass storage device bay and the wireless module compartment

One Phillips PM2.5×2.0 broadhead screw 2 in the battery bay

One Torx T8M2.5×9.0 screw 3

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Lift the rear edge of the keyboard 1 until it rests at an angle.

6. Slide the keyboard 2 back until it rests on the display.



7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.



Button board and cable

Description

Button board (includes cable)


581076-001

Before removing the button board and cable, follow these steps:





).



6. Remove the keyboard (see “Keyboard” on page 4-22 ).

Remove the button board and cable:

1. Release the ZIF connector 1 to which the button board cable is attached, and then disconnect the button board cable 2 from the system board.

2. Release the button board cable from the top cover 3. (The button board cable is attached to the top cover with double-sided tape.)



3. Remove the Torx T8M2.5×4.0 screw 1 that secures the button board to the top cover.

4. Lift the right side of the button board 2 to release it from the clips built into the top cover.

5. Remove the button board and cable.

Reverse this procedure to install the button board and cable.



Top cover

Description

Top cover (includes TouchPad button board and cable, and TouchPad board and cable)


581105-001

Before removing the top cover, follow these steps:





).

5. Remove the following components:

a. Accessory cover (see “Mass storage device” on page 4-9

) b. Keyboard (see

“Keyboard” on page 4-22 )

c. Button board and cable (see

“Button board and cable” on page 4-25 )

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the following screws:

❏

❏

❏

Three Torx T8M2.5×5.0 screws 1 in the battery bay

Three Torx T8M2.5×6.0 screws 2 in the mass storage device bay

Two Torx T8M2.5×9.0 screws 3 in the RTC battery compartment





5. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the power button board cable from the system board.

6. Release the ZIF connector 2 to which the TouchPad cable is attached, and then disconnect the TouchPad cable from the system board.

7. Remove the seven slotted Torx T8M2.5×7.0 screws that secure the top cover to the base enclosure.


8. Lift the rear edge 1 of the top cover until it detaches from the base enclosure.

9. Remove the top cover 2 by lifting it straight up.


Reverse this procedure to install the top cover.



Power button board and cable

Description

Power button board (includes cable)


581077-001

Before removing the power button board and cable, follow these steps:





).



) b. Keyboard (see




d. Top cover (see

“Top cover” on page 4-27

)

Remove the power button board and cable:

1. Release the ZIF connector 1 to which the power button board cable is attached, and then disconnect the cable from the system board.

2. Disconnect the power cable 2 from the system board.

3. Remove the two Torx T8M2.5×6.0 screws 3 that secure the power button board to the base enclosure.

4. Remove the power button board and cable 4 by lifting them straight up.

4–30

Reverse this procedure to install the power button board and cable.



Bluetooth module cable

✎

The Bluetooth module cable is included in the Cable Kit, spare part number 581081-001.

Before removing the Bluetooth module cable, follow these steps:





).



) b. Keyboard (see




d. Top cover (see


)

Remove the Bluetooth module cable:

1. Disconnect the Bluetooth module cable 1 from the system board.

2. Remove the Bluetooth module cable 2.

Reverse this procedure to install the Bluetooth module cable.



System board

✎

The system board spare part kit includes a processor and replacement thermal material.

Description Spare part number

System board with Intel Core2 Duo SP9300 2.26-GHz processor, 6-MB L2 cache, 1066-MHz FSB 581078-001


800-MHz FSB

581079-001

Before removing the system board, follow these steps:





).



) b. Keyboard (see




d. Top cover (see


)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

■

■

■

SIM (see “SIM” on page 4-8

Bluetooth module (see

WLAN module (see

WWAN module (see

RTC battery (see

“WLAN module” on page 4-13

“RTC battery” on page 4-20

Memory module (see

“WWAN module” on page 4-17

Bluetooth module cable (see

Fan and heat sink (see

)

“Bluetooth module” on page 4-12

)

)

)

“Memory module” on page 4-21

)

“Fan and heat sink” on page 4-35 )

)

“Bluetooth module cable” on page 4-31 )


Remove the system board:

1. Turn the computer upside down, with the front toward you.

2. Disconnect the SD Card Reader board cable from the system board.




5. Disconnect the speaker cable 1 from the system board.

6. Disconnect the display panel cable 2 from the system board.

7. Release the ZIF connector 3 to which the power button board board cable is attached, and then disconnect the cable from the system board.

8. Disconnect the power cable 4 from the system board.



9. Remove the three Torx T8M2.5×4.0 screws that secure the system board to the base enclosure.

10. Lift the left side of the system board 1 until it rests at an angle.

11. Remove the system board 2 by sliding it away from the base enclosure at an angle.

4–34

Reverse this procedure to install the system board.



Fan and heat sink

✎

The fan and heat sink spare part kits include replacement thermal material.

Description

Fan

Heat sink


581087-001

581088-001

✎

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan and heat sink, follow these steps:





).



) b. Keyboard (see




d. Top cover (see


) e. System board (see

“System board” on page 4-32 )



Remove the fan and heat sink:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable 1 from the system board.

3. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four Torx T8M2.0×7.0 captive screws 2 that secure the fan and heat sink to the system board.

✎

Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it.

4. Remove the fan and heat sink 3.



✎

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed:

❏

❏

Thermal paste is used on the processor 1 and the heat sink section 2 that services it.

Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it.

Replacement thermal material is included with all system board and heat sink spare part kits.

5. Lift the fan straight up to remove it from the heat sink. (The fan is attached to the heat sink with double-sided tape.)

Reverse this procedure to install the fan and heat sink.



Speaker assembly

Description

Speaker assembly (includes cable)


581103-001

Before removing the speaker assembly, follow these steps:





).



) b. Keyboard (see




d. Top cover (see




Remove the speaker assembly:

1. Remove the three Torx T8M2.5×4.0 screws 1 that secure the speaker assembly to the base enclosure.

2. Remove the speaker assembly 2.

4–38

Reverse this procedure to install the speaker assembly.



USB board

Description

USB board (includes cable)


581080-001

Before removing the USB board, follow these steps:





).



) b. Keyboard (see




d. Top cover (see




Remove the USB board:

1. Disconnect the microphone cable 1 from the USB board.

2. Remove the two Torx T8M2.5×4.0 screws 2 that secure the USB board to the base enclosure.

3. Remove the USB board 3 and cable.

Reverse this procedure to install the USB board.



Battery eject arm

Description

Latch Kit (includes battery eject arm, latch, and spring)


581090-001

Before removing the battery eject arm, follow these steps:





).



) b. Keyboard (see




d. Top cover (see




Remove the battery eject arm:

1. Turn the base enclosure upside down, with the front toward you.

2. Use a flat-bladed screw driver 1 or similar tool to release the battery eject latch from the base enclosure.

3. Remove the the battery eject latch 2.



4. Release the battery eject arm spring 1 from the tab built into the base enclosure.

5. Remove the two Phillips PM2.5×4.0 broadhead screws 2 that secure the battery eject arm to the base enclosure.

6. Remove the the battery eject arm 3.

Reverse this procedure to install the battery eject arm.



Display assembly

✎

The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, nameplate, and logo.

Description

13.3-in, HD, LED, AntiGlare display assembly

13.3-in, HD, LED, BrightView display assembly


581098-001

581099-001

Before removing the display assembly, follow these steps:





).



) b. Keyboard (see




d. Top cover (see




Remove the display assembly:

1. Remove the WLAN and WWAN antenna cables 1 from the clips 2 built into the base enclosure.



Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

2. Remove the two Torx T8M2.5×4.0 screws 1 and the Torx T8M2.5×9.0 screw 2 that secure the display assembly to the base enclosure.

3. Lift the display assembly 3 straight up and remove it.

4. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remove the two rubber screw covers 1 and the two Phillips PM2.5×5.0 screws 2 that secure the display bezel to the display enclosure.


Removal and replacement procedures b. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge 3 of the display bezel until the bezel disengages from the display enclosure.

c. Remove the display bezel 4. The display bezel is available using spare part number 581092-001.

5. If it is necessary to replace the webcam module: a. Release the webcam module 1 as far from the display enclosure as the webcam module cable allows.

(The webcam module is attached to the display enclosure with double-sided tape.) b. Disconnect the webcam module cable 2 from the webcam module.

4–44 c. Remove the webcam module. The webcam module is available using spare part number 581106-001.



6. If it is necessary to replace the display hinges: a. Remove the eight Torx T8M2.5×4.0 screws 1 that secure the display hinges to the display enclosure.

b. Remove the display hinges 2. The display hinges are available in the Display Hinge Kit, spare part number

581094-001.



7. If it is necessary to replace the display panel cable: a. Lift the top edge of the display panel 1 until it detaches from the display enclosure.

b. Release the support bar 2 that secures the display panel cable connector to the display panel.

c. Disconnect the display panel cable 3 from the display panel.

d. Remove the display panel.

e. Remove the display panel cable. The display panel cable is included in the Display Cable Kit, spare part number 581093-001.



8. If it is necessary to replace the WWAN antenna transceivers and cables: a. Detach the WWAN antenna transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) b. Release the WWAN antenna cables 2 from the clips and routing channels built into the left and right sides of the display enclosure.

c. Remove the WWAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables are included in the Display Cable Kit, spare part number 581093-001.



9. If it is necessary to replace the WLAN antenna transceivers and cables: a. Detach the WLAN antenna transceivers 1 from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) b. Release the WLAN antenna cables 2 from the clips and routing channel built into the left and right sides of the display enclosure.

c. Remove the WLAN wireless antenna transceivers and cables. The wireless antenna transceivers and cables are included in the Display Cable Kit, spare part number 581093-001.

10. If it is necessary to replace the microphones and cables: a. Release the microphone receivers 1 from the clips built into the display enclosure.

b. Release the microphone cables 2 from the clips and routing channel built into the left side of the display enclosure.

4–48 c. Remove the microphones and cables. The microphones and cables are included in the Display Cable Kit, spare part number 581093-001.

Reverse this procedure to reassemble and install the display assembly.


5

Computer Setup

Computer Setup in Windows 7

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

✎

Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

✎

An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

2. Press f10 to enter BIOS Setup.

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System

Configuration menus.

To navigate and select in Computer Setup, follow these steps:


❏ To select a menu or a menu item, use the pointing device to click the item.

tab key and the keyboard arrow keys and then press enter , or use a

❏ To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.

❏ To close open dialog boxes and return to the main Computer Setup screen, press on-screen instructions.

esc , and then follow the

✎

You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.


3. Select the File, Security, Diagnostics, or System Configuration menu.


Computer Setup

To exit Computer Setup menus, choose one of the following methods:

■ To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter .

■

– or –

To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter .

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

✎

Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:



3. Use a pointing device or the arrow keys to select File > Restore Defaults.

4. Follow the on-screen instructions.

5. To save your changes and exit, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save Changes and Exit, and then press enter .


✎

Your password settings and security settings are not changed when you restore the factory settings.



Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

✎

Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

File menu

Select

System Information

Restore Defaults

Reset BIOS security to factory default

Ignore Changes and Exit

Save Changes and Exit

To do this

■ View identification information for the computer and the batteries in the system.

■ View specification information for the processor, memory size, system ROM, video revision, and keyboard controller version, and wireless identification numbers.

Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.)

Resets password to the factory default in case of a forgotten password.

Cancel any changes entered during the current session.

Then exit and restart the computer.

Save any changes entered during the current session.

Then exit and restart the computer. Your changes go into effect when the computer restarts.

Security menu

✎

Some of the menu items listed in this section may not be supported by your computer.

Select To do this

Setup BIOS Administrator Password Set up a BIOS administrator password.

User Management (requires a BIOS administrator password) ■ Create a new BIOS user account.

■ View a list of ProtectTools users.

Password Policy (requires a BIOS administrator password) Revise password policy criteria.

HP SpareKey

Always Prompt for HP SpareKey Enrollment

Fingerprint Reset on Reboot (If Present)

Enable/disable HP SpareKey (enabled by default).

Enable/disable HP SpareKey enrollment (enabled by default).

Reset/clear the fingerprint reader ownership (select models only; disabled by default).

Allow reset of HP ProtectTools security keys

Change Password

HP SpareKey Enrollment

Enable/disable reset of HP ProtectTools security keys.

Enter, change, or delete a BIOS administrator password.

Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password.

(Continued)



Select

Security menu (continued)

DriveLock Passwords

TPM Embedded Security

Automatic DriveLock

Disk Sanitizer

System IDs

Diagnostics menu

Select

System Diagnostics menu

To do this

■ Enable/disable DriveLock on any computer hard drive

(enabled by default).

■ Change a DriveLock user password or master password.

✎

DriveLock settings are accessible only when you enter

Computer Setup by turning on (not restarting) the computer.

Enable/disable support for Trusted Platform Module (TPM)

Embedded Security, which protects the computer from unauthorized access to owner functions available in

Embedded Security for ProtectTools. For more information, refer to the ProtectTools software Help.

✎

You must have a setup password to change this setting.

Enable/disable Automatic DriveLock support.

Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay.

✎

If you run Disk Sanitizer, the data on the selected drive is destroyed permanently.

Enter a user-defined computer asset tracking number and ownership tag.

To do this

■ F1 System Information—Displays the following information:

❐ Identification information for the computer and the batteries in the system.

❐ Specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers.

■ F2 Start-up Test—Verifies the system components needed for starting the computer.

■ F3 Run-In Test—Runs a comprehensive check on system memory.

■ F4 Hard Disk Test—Runs a comprehensive self-test on any hard drive in the system.

■ F5 Error Log—Displays a log file if any errors have occurred.



System Configuration menu

✎

Some of the listed System Configuration options may not be supported by your computer.

Select

Language

Boot Options

Device Configurations

To do this

Change the Computer Setup language.

■ Set a Startup Menu delay (in seconds).

■ Enable/disable Custom Logo (disabled by default).

■ Enable/disable Display Diagnostic URL (enabled by default).

■ Enable/disable CD-ROM boot (enabled by default).

■ Enable/disable SD Card boot (enabled by default).

■ Enable/disable floppy boot (enabled by default).

■ Enable/disable PXE Internal NIC boot (enabled by default).

■ Set the Express Boot Popup delay in seconds.

■ Set the boot order.

■ Enable/disable USB legacy support (enabled by default).

When enabled, USB legacy support allows the following:

❐ Use of a USB keyboard in Computer Setup even when a

Windows operating system is not running.

❐ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer.

■ Select a parallel port mode: ECP (Enhanced Capabilities

Port), standard, bidirectional, or EPP (Enhanced

Parallel Port).

■ Enable/disable fan always on while connected to an AC outlet (enabled by default).

■ Enable/disable Data Execution Prevention. When enabled, the processor can disable some virus code execution, which helps to improve computer security.

■ Enable/disable LAN Power Save (select models only).

When enabled, saves power by turning off the LAN when not in use (enabled by default).

■ SATA (Serial Advanced Technology Attachment) device mode. The following options are available:

❐ AHCI (Advanced Host Controller Interface)

❐ IDE (Integrated Drive Electronics)

✎

❐ RAID (select models only)

Availability of the options above varies by computer model.

■ Enable/disable secondary battery fast charge (enabled by default).

■ Enable/disable HP QuickLook 3 (enabled by default).

■ Enable/disable Virtualization Technology (select models only; disabled by default).

■ Enable/disable TXT (Intel Trusted Execution Technology)

(select models only; disabled by default).

(Continued)



Select

System Configuration menu (continued)

Device Configurations (continued)

Built-In Device Options

Port Options (all are enabled by default)

Set Security Level

Restore Security Defaults

To do this

■ Enable/disable Dual Core CPU (select models only; enabled by default).

■ Enable/Disable Unified Extensible Firmware Interface

(UEFI) mode (disabled by default).

■ Turn the Numlock state at boot on or off.

■ Enable/disable the wireless button state (enabled by default).

■ Enable/disable the embedded WLAN device (enabled by default).

■ Enable/disable embedded WWAN device radio (select models only; enabled by default).

■ Enable/disable embedded Bluetooth device radio (enabled by default).

■ Enable/disable the Network Interface Controller (LAN)


■ Enable/disable LAN/WLAN switching (disabled by default).

■ Set the wake on LAN state. Options include the following:

❐ Disabled

❐ Boot to Network (set by default)

❐ Follow Boot Order

■ Enable/disable the fingerprint device (enabled by default).

■ Enable/disable a modem device (enabled by default).

■ Enable the ambient light sensor (enabled by default).

■ Enable/disable the Notebook MultiBay device (enabled by default).

■ Enable/disable the integrated camera (select models only; enabled by default).

■ Enable/disable optical disk drive (enabled by default).

■ Enable/disable internal microphones (enabled by default).

✎

All port options are enabled by default.

■ Enable/disable the Smart Card slot.

■ Enable/disable the ExpressCard slot.

■ Enable/disable the serial port.

■ Enable/disable the parallel port.

■ Enable/disable the flash media reader.

■ Enable/disable the USB port.

Ä Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator.

■ Enable/disable the 1394 port.

Change, view, or hide security levels for all BIOS menu items.

Restore the default security settings.



Computer Setup in Windows Vista



✎


✎














❏ To close open dialog boxes and return to the main Computer Setup screen, press esc , and then follow the on-screen instructions.

✎






– or –


– or –

■ To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –






✎








– or –



✎




✎


File menu

Select

System Information

Restore Defaults




To do this


■ View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers.



Cancel any changes entered during the current session. Then exit and restart the computer.

Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.



Security menu

✎







HP SpareKey Enable/disable HP SpareKey (enabled by default).







Change Password


DriveLock Passwords






✎




Automatic DriveLock

Disk Sanitizer




✎




System IDs

Ä If you run Disk Sanitizer, the data on the selected drive is destroyed permanently.





Select


To do this









✎


Select

Language

Boot Options


To do this


















Parallel Port).

■ Enable/disable fan always on while connected to an AC outlet (enabled by default).

(Continued)


Select


Device Configurations (continued)



To do this







✎




















❐ Disabled




(Continued)



Select


Built-In Device Options (continued)


Set Security Level


To do this







✎










Change, view, or hide security levels for all BIOS menu items.




Computer Setup in Windows XP



✎


✎














❏ To close open dialog boxes and return to the main Computer Setup screen, press on-screen instructions.

esc , and then follow the

✎






– or –

■


– or –

To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –






✎








– or –



✎




✎


File menu

Select

System Information

Restore Defaults




To do this


■ View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification version.



Cancel any changes entered during the current session.

Then exit and restart the computer.

Save any changes entered during the current session.

Then exit and restart the computer. Your changes go into effect when the computer restarts.



Security menu

✎







HP SpareKey Enable/disable HP SpareKey (enabled by default).







Change Password


DriveLock Passwords






✎




Automatic DriveLock

Disk Sanitizer




✎




System IDs

Ä If you run Disk Sanitizer, the data on the selected drive is destroyed permanently.





Select


To do this











✎


Select

Language

Boot Options


To do this


















Parallel Port).

■ Enable/disable fan always on while connected to an

AC outlet (enabled by default).







✎








(Continued)



Select


Device Configurations (continued)



Set Security Level


To do this













❐ Disabled










✎










Change, view, or hide security levels for all BIOS menu items



6

Specifications

Computer specifications

Metric U.S.

Dimensions

Depth

Width

Height (front to back)

Weight

Input power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

Operating

22.1 cm

32.8 cm

2.4 cm

1.72 kg

18.5 V dc @ 3.5 A - 65 W

3.5 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

10% to 90%

5% to 95%

8.7 in

12.9 in

0.93 in

3.79 lbs

32°F to 95°F

41°F to 95°F

-4°F to 140°F

-15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.


Specifications

13.3-in display specifications

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

Metric U.S.

17.8 cm

28.4 cm

33.6 cm

Up to 16.8 million

250:1 (typical)

200 nits (typical)

7.0 in

11.2 in

13.3 in

0.279 × 0.279 mm

1366 × 768

RGB vertical stripe

LED

80 × 25

4.0 W

±40° horizontal, +120°/-40° vertical (typical)



Hard drive specifications

320-GB* 250-GB* 160-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

Disc rotational speed

Operating temperature

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

1.5 ms

12.0 ms

22.0 ms

625,142,448

2.0 ms

12.0 ms

22.0 ms

488,397,168

7200 rpm 7200 rpm

5°C to 55°C (41°F to 131°F)

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

2.0 ms

12.0 ms

22.0 ms

312,581,808

7200 rpm

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

✎

Certain restrictions and exclusions apply. Contact technical support for details.



System DMA specifications

Hardware

DMA0

DMA1*

DMA2*

DMA3

DMA4

DMA5*

DMA system function

Not applicable

Not applicable

Not applicable

Not applicable

Direct memory access controller

Not applicable

DMA6

DMA7

Not assigned

Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.


System memory map specifications

Size

640 KB

128 KB

64 KB

64 KB

Memory address

00000000–0009FFFF

000A0000–000BFFFF

000C0000–000CFFFF

00100000–XFFFFFFF

(X+1)0000000–FEDFFFFF

FED00000–FED003FF


System function

Base memory

Video memory

Video BIOS

Extended memory (based on memory installed)

PCI bus

High-precision event timer



System interrupt specifications

Hardware IRQ

IRQ0

IRQ1

IRQ8

IRQ12

IRQ13

IRQ16

IRQ17*

IRQ18

IRQ19

IRQ20

System function

System timer

Standard 101-/102-key or Microsoft natural keyboard

System CMOS/real-time clock

Synaptics PS/2 TouchPad

Numeric data processor

Intel ICH9 family USB universal host controller 2937

Mobile Intel 4 Series express chipset family

High-definition audio controller


Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller



Intel ICH9 family USB2 enhanced controller 293C

Intel ICH9 family USB2 enhanced controller 293A


Intel ICH9M-E/M SATA AHCI controller


IRQ21

IRQ22

*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

✎

ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.

✎

For operating systems after Windows 2000, APIC (advanced programming interrupt controller) is used.



060

061

062

063

064

065

066

067

070

071–077

080

081–091

092

093–09F

0A0–0A1

0A4–0A5

0A8–0A9

0AC–0AD

0B0–0B1

0B2–0B3

0B4–0B5

0B8–0B9

0BC–0BD


System I/O address specifications

I/O address (hex)

000–01F

020–021

024–025

028–029

02C–03D

02E–02F

030–031

034–035

038–039

03C–03D

System function (shipping configuration)

DMA controller

Program interrupt controller




Motherboard resources







Microsoft ACPI-compliant embedded controller




Microsoft ACPI-compliant embedded controller



System CMOS/real-time clock














(Continued)

6–7


I/O address (hex)

0C0–0DF

0F0–0F0

0200–027F

3B0–3BB

3C0–3DF

4D0–4D1

500–57F

1000–1003

1010–101F

2000–20FF

2000–2FFF

3000–4FFF

5000–6FFF

7000–701F

7020–703F

7040–705F

7060–707F

7080–709F

70A0–70BF

70C0–70DF

70E0–70E7

70E8–70EF

70F0–70F7

70F8–70FB

70FC–70FF

FE80–EF8F

FFFF

System function (shipping configuration)


Numeric data processor




Programmable interrupt controller




Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

ICH9 family PCI express root port6-294A

ICH9 family PCI express root port5-2948

ICH9 family PCI express root port3-2944

ICH9M-E/M SATA AHCI controller

ICH9 family USB universal host controller 2936







ICH9M-E/M SATA AHCI Controller







7

Screw listing

This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 581102-001.

Phillips PM2.5×6.0 captive screw

Color

Black

Quantity

2 6.0 mm 2.5 mm 5.0 mm

Where used: 2 captive screws that secure the accessory cover to the computer (screws are secured to the cover by C-clips)


Screw listing

Phillips PM2.5×11.0 captive screw

Color

Silver

Quantity

1 11.0 mm 2.5 mm 5.0 mm

Where used: One screw that secures the mass storage device to the computer in the mass storage device bay

(screw is secured to the mass storage device bracket)


Screw listing

Phillips PM2.5×4.0 screw

Color

Black

Quantity

6 4.0 mm 2.5 mm 5.0 mm

Where used: 2 screws that secure the mass storage device to the computer in the mass storage device bay


Screw listing

Where used:

1 Two screws that secure the WLAN module to the system board

2 Two screws that secure the WWAN module to the system board



Color

Silver

Quantity

4 4.0 mm 3.0 mm

Where used: 4 screws that secure the mass storage device bracket to the mass storage device

5.0 mm

Screw listing


Screw listing

Phillips PM2.5×2.0 broadhead screw

Color

Silver

Quantity

1 2.0 mm 2.5 mm

Where used: One screw that secures the keyboard to the computer in the battery bay

8.0 mm


Torx T8M2.5×9.0 screw

Color

Black

Quantity

4 9.0 mm

Where used: One screw that secures the keyboard to the computer

2.5 mm 5.0 mm

Screw listing


Screw listing

Where used: 2 screws that secure the top cover to the computer in the RTC battery compartment

Where used: One screw that secures the display assembly to the base enclosure


Screw listing


Color

Black

Quantity

5 5.0 mm 2.5 mm 5.0 mm

Where used: 2 screws that secure the keyboard to the computer in the mass storage device bay and wireless module compartment


Screw listing

Where used: 3 screws that secure the top cover to the computer in the battery bay



Color

Black

Quantity

19 4.0 mm

Where used: One screw that secures the button board to the top cover

2.5 mm 5.0 mm

Screw listing


Screw listing

Where used: 3 screws that secure the system board to the base enclosure

Where used: 3 screws that secure the speaker assembly to the base enclosure


Where used: 2 screws that secure the USB board to the base enclosure

Screw listing

Where used: 2 screws that secure the display assembly to the base enclosure


Screw listing

Where used: 8 screws that secure the display hinges to the display enclosure



Color

Black

Quantity

5 6.0 mm 2.5 mm 5.0 mm

Where used: 3 screws that secure the top cover to the computer in the mass storage device bay

Screw listing


Screw listing

Where used: 2 screws that secure the power button board to the base enclosure


Slotted Torx T8M2.5×7.0 screw

Color

Black

Quantity

7 7.0 mm

Where used: 7 screws that secure the top cover to the base enclosure

2.5 mm 5.0 mm

Screw listing


Screw listing

Torx T8M2.0×7.0 captive screw

Color

Black

Quantity

4 7.0 mm 2.0 mm 5.0 mm

Where used: 4 captive screws that secure the fan and heat sink to the system board (screws are secured to the heat sink)


Phillips PM2.5×4.0 broadhead screw

Color

Silver

Quantity

2 4.0 mm 2.5 mm

Where used: 2 screws that secure the battery eject arm to the base enclosure

8.0 mm

Screw listing


Screw listing


Color

Silver

Quantity

2 5.0 mm 2.5 mm

Where used: 2 screws that secure the display bezel to the display enclosure

5.0 mm


8

Backup and recovery

Backup and recovery in Windows 7

Overview

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up our entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

Windows Backup and Restore provides the following options:

■

■

■

■

■

■

■

■

Creating a system repair disc (select models only)

Backing up individual files and folders

Creating a system image (select models only)

Scheduling automatic backups (select models only)

Creating system restore points

Recovering individual files

Restoring the computer to a previous state

Recovering information using recovery tools

✎

For detailed instructions, perform a search for these topics in Help and Support.

✎

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

Backing up your information

Recovery after a system failure is as complete as your most current backup. You should create system repair discs

(select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

■

■

■

Store personal files in the Documents library, and back it up regularly.

Back up templates that are stored in their associated programs.

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings.

The screen shot can be a time-saver if you have to reset your preferences.


Backup and recovery

■

To create a screen shot:

1. Display the screen you want to save.

2. Copy the screen image:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3. Open a word-processing document, and then select Edit > Paste.

The screen image is added to the document.

4. Save the document.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,

DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD+/-RW. The discs you use will depend on the type of optical drive installed in your computer.

✎

DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.

■ When backing up to discs, number each disc before inserting it into the optical drive of the computer.

To create a backup using Backup and Restore, follow these steps:

✎

Be sure that the computer is connected to AC power before you start the backup process.

✎

The backup process may take over an hour, depending on file size and the speed of the computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only).

✎





Performing a recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

■ Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

■ f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory.

✎

If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows 7 operating system DVD

(purchased separately)” section in this chapter.

Using the Windows recovery tools

To recover information you previously backed up, follow these steps:

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files.

✎



To recover your information using Startup Repair, follow these steps:

Ä CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the Windows partition and the HP Recovery partition.

To check for the Windows partition, select Start > Computer.

To check for the HP Recovery partition, select Start, right-click Computer, click Manage, and then click

Disk Management.

✎

If the Windows partition and the HP Recovery partition are not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system

DVD (purchased separately)” section in this guide.

3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads.

4. Select Startup Repair.


✎

For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.



Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and

HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11 , follow these steps:


2. If possible, check for the presence of the HP Recovery partition: select Start, right-click Computer, click

Manage, and then click Disk Management.

✎

If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section in this chapter.

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.


Using a Windows 7 operating system DVD (purchased separately)

If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

Ä CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD, follow these steps:

✎

This process takes several minutes.


2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the

Windows operating system loads.

3. When prompted, press any keyboard key.


5. Click Next.

6. Select Repair your computer.




Backup and recovery in Windows Vista

Overview

To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

The Backup and Restore Center provides the following options:

■

■

■

■

■

■

■


Backing up the entire hard drive (select models only)

Scheduling automatic backups (select models only)

Creating system restore points

Recovering individual files

Restoring the computer to a previous state

Recovering information using recovery tools

✎




Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

You can back up your information to an optional external hard drive, a network drive, or discs.


■

■

■

Store personal files in the Documents folder, and back it up regularly.

Back up templates that are stored in their associated programs.


The screen shot can be a time-saver if you have to reset your preferences.

To create a screen shot: a. Display the screen you want to save.

b. Copy the screen image:



c. Open a word-processing document, and then select Edit > Paste.


d. Save the document.



■ When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW,

DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

✎

DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.

■ When backing up to discs, number each disc before inserting it into the optical drive of the computer.

To create a backup using Backup and Restore Center, follow these steps:

✎



1. Select Start > All Programs > Maintenance > Backup and Restore Center.

2. Follow the on-screen instructions to back up your entire computer (select models only) or your files.

✎





■ Windows recovery tools: You can use the Backup and Restore Center to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

■ f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image. The image includes the Windows operating system and software programs installed at the factory.

✎

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows

Vista operating system DVD (purchased separately)” section in this chapter.

Using the Windows recovery tools


1. Select Start > All Programs > Maintenance > Backup and Restore Center.

2. Follow the on-screen instructions to recover your entire computer (select models only) or your files.

✎





To recover your information using Startup Repair, follow these steps:

Ä CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.


2. If possible, check for the presence of the Windows partition and the HP Recovery partition. To find the partitions, select Start > Computer.

✎

If the Windows partition and the HP Recovery partition have been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows Vista operating system DVD


3. Restart the computer, and then press f8 before the Windows operating system loads.



✎

For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.

Using f11 recovery tools

Ä CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and

HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

✎

If your computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

To recover the original hard drive image using f11 , follow these steps:


2. If possible, check for the presence of the HP Recovery partition. To find the partition, select Start >

Computer.

✎

If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows Vista operating system DVD



4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.




Using a Windows Vista operating system DVD (purchased separately)

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the

DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

Ä CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive.

All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows Vista operating system DVD, follow these steps:

✎

This process takes several minutes.


2. Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads.

3. When prompted, press any keyboard key.


5. Click Next.





Backup and recovery in Windows XP

Overview

To protect your information, use the Windows Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.

Windows provides the following options:

■

■

■

■

■


Backing up all files and folders

Scheduling automatic backups

Creating recovery points

Recovering information

✎




Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

You can back up individual files or folders to an optional external hard drive or to a network drive.


■

■

■

Store personal files in the My Documents folder, and back it up periodically.

Back up templates stored in their associated programs.


The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document: a. Display the screen you want to save.

b. Copy the screen image:



c. Open a word-processing document, and then select Edit > Paste.


d. Save the document.

To create a backup using the Windows Backup utility (select models only), follow these steps:

✎



1. Select Start > All Programs > Accessories > System Tools > Backup.






■ Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up.

■ Operating System and Driver Recovery discs (included with your computer): You can use the discs to recover your operating system and programs installed at the factory.

Recovering your information



2. Select Start > All Programs > Accessories > System Tools > Backup.

The Backup or Restore Wizard opens.

3. Click Restore files and settings, and then click Next.


✎

For additional information on initiating a recovery in Windows, perform a search for this topic in

Help and Support.

Recovering the operating system and programs

Ä CAUTION: The recovery process reformats and completely erases the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system, software, and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled.

To recover your operating system and programs, follow these steps:


2. Insert the Operating System disc into the optical drive.

3. Shut down the computer.

4. Turn on the computer.

5. Follow the on-screen instructions to install the operating system.

6. After the operating system is installed, remove the Operating System disc and insert the

Driver Recovery disc.

7. Follow the on-screen instructions to install the drivers and programs.


Audio-in (microphone)

Pin

1

2

3

Audio-out (headphone)

Signal

Audio signal in

Audio signal in

Ground

9

Connector pin assignments

2

3

Pin

1

Signal

Audio out, left channel

Audio out, right channel

Ground


Connector pin assignments

External monitor

Pin

1

10

11

12

13

14

15

8

9

6

7

4

5

2

3

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


RJ-45 (network)

6

7

4

5

8

2

3

Pin

1

Signal

Transmit +

Transmit -

Receive +

Unused

Unused

Receive -

Unused

Unused




Universal Serial Bus

2

3

4

Pin

1

Signal

+5 VDC

Data

Data +

Ground


10

Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries and regions

The following requirements are applicable to all countries and regions:

■

■

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or

250 V AC, as required by the power system of each country or region.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.


Power cord set requirements

Requirements for specific countries and regions

Applicable note number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO

Finland FIMKO

1

1

France UTE 1

Germany VDE 1

The Netherlands KEMA

Norway NEMKO

The People's Republic of China

South Korea

CCC

EK

Sweden SEMKO

Switzerland SEV

Taiwan BSMI 4

The United Kingdom BSI 1

1

1

5

4

1

1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese

Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.


11

Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste.

Follow the local laws and regulations in your area for computer battery disposal.

Display

Å WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

✎

Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic

Industries Alliance (EIA) Web site at http://www.eiae.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2.

✎

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.


Recycling

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3.


4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.

Recycling

5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 2 from the display enclosure.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.


Recycling

9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame 2 from the display panel.

11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover 2 and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.


Recycling

16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Remove the backlight from the backlight frame.


Recycling

19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape 4 that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.


A

AC adapter, spare part number

3–11

, 3–12

accessory cover illustrated

3–10

removal

4–9

antennas disconnecting

4–15 ,

4–18

illustrated

3–8

locations

2–3

removal

4–47

, 4–48

spare part number

4–47

, 4–48

audio, product description

1–1

audio-in jack connector pinout

9–1

location

2–8

audio-out jack connector pinout

9–1

location

2–8

B backing up files

8–5

Backup and Restore Center

8–5 ,

8–6

base enclosure, spare part number

3–4 ,

3–12

battery removal

4–7

spare part number

3–4 ,

3–12 ,

4–7

battery bay

2–10

battery eject arm removal

4–40

spare part number

4–40

battery light

2–9

battery release latch

2–10

BIOS administrator password

5–15

Bluetooth module removal

4–12

spare part number

3–4 ,

3–12 ,

4–12

Bluetooth module cable illustrated

3–7

removal

4–31

boot options

5–5

, 5–10

, 5–17

boot order

5–5

, 5–10

, 5–17

bottom components

2–10

built-in device options

5–6 ,

5–11 ,

5–12

, 5–18


Index

button board removal

4–25

spare part number

3–4

, 3–13

, 4–25

buttons power

2–4

QuickLook

2–4

QuickWeb

2–4

TouchPad

2–7

wireless

2–4

C

Cable Kit components

3–7

spare part number

3–4

, 3–7 ,

3–13

cables, service considerations

4–1

caps lock light

2–6

chipset, product description

1–1

combo headphone microphone jack, location

2–8

components bottom

2–10

buttons

2–4

display

2–2 ,

2–3

fingerprint reader

2–4

front

2–8

keys

2–5

left-side

2–9

lights

2–6

pointing device

2–7

right-side

2–8

computer feet locations

4–6

spare part number

4–6

Computer Setup

Diagnostics menu

5–4 ,

5–10 ,

5–16

File menu

5–3 ,

5–8

, 5–14

Security menu

5–3

, 5–9 ,

5–15

System Configuration menu

5–5

, 5–10

, 5–17

computer specifications

6–1

connector pinout audio-in jack

9–1

audio-out jack

9–1

external monitor port

9–2

headphone jack

9–1

Index–1

Index microphone jack

9–1

monitor port

9–2

network jack

9–3

RJ-45 jack

9–3

USB port

9–4

connectors, service considerations

4–1

creating a backup

8–5

D device configurations

5–5 ,

5–6

, 5–10

, 5–11

, 5–17

,

5–18

Diagnostics menu

5–4 ,

5–10 ,

5–16

Disk Sanitizer

5–15

display assembly removal

4–42

spare part numbers

3–3

, 3–14

, 4–42

display bezel illustrated

3–8 ,

3–14

removal

4–43

spare part number

3–8 ,

3–14 ,

4–44

Display Cable Kit illustrated

3–8

spare part number

3–8 ,

3–14

display components illustrated

2–2 ,

2–3

recycling

11–1

spare part numbers

3–8

display enclosure illustrated

3–8 ,

3–14

spare part number

3–8 ,

3–14

display hinge illustrated

3–8 ,

3–14

removal

4–45

spare part number

3–8 ,

3–14 ,

4–45

display inverter, removal

11–3

display panel cable illustrated

3–8

removal

4–46

spare part numbers

4–46

display panel, product description

1–1

display switch, location

2–2

DisplayPort, location

2–9

drive light

2–8

DriveLock password

5–15

DriveLock, automatic

5–15

drives, boot order

5–5 ,

5–10 ,

5–17

E electrostatic discharge

4–2

equipment guidelines

4–4

esc key

2–5

Ethernet, product description

1–2

external media card, product description

1–2

Index–2 external monitor port connector pinout

9–2

location

2–9

F f11 recovery

8–7

fan removal

4–35

feet spare part number

3–4

, 3–13

, 4–35

locations

4–6

spare part number

4–6

File menu

5–3

, 5–8 ,

5–14

fn key

2–5

front components

2–8

function keys

2–5

G graphics, product description

1–1

grounding equipment and methods

4–2

H hard drive precautions

4–2

product description

1–1

removal

4–9

spare part numbers

3–6 ,

3–9

, 3–13

, 4–9

specifications

6–3

hard drive bay

2–10

hard drive recovery

8–7

headphone jack connector pinout

9–1

location

2–8

heat sink removal

4–35

spare part number

3–4

, 3–13

, 4–35

hinge illustrated

3–8

, 3–14

removal

4–45

spare part number

3–8

, 3–14

, 4–45


5–15

J jacks audio-in

2–8

audio-out

2–8

combo headphone microphone

2–8

headphone

2–8

microphone

2–8

network

2–9

RJ-45

2–9


Index

K key components

2–5

keyboard product description

1–2

removal

4–22

spare part numbers

3–3

, 3–13

, 3–14

, 4–22

keys esc

2–5

fn

2–5

function

2–5

numeric keypad

2–5

Windows applications

2–5

Windows logo

2–5

L language, changing in Computer Setup

5–5

, 5–10

, 5–17

Latch Kit, spare part number

3–4

, 3–14

left-side components

2–9

light components

2–6

lights battery

2–9

caps lock

2–6

drive

2–8

power

2–6

QuickLook

2–6

QuickWeb

2–6

wireless

2–6

M mass storage device removal

4–9

spare part numbers

3–6

, 3–9 ,

4–9

memory module removal

4–21

spare part numbers

3–4

, 3–14

, 4–21

memory, product description

1–1

microphone illustrated

3–8

locations

2–2

product description

1–1

removal

4–48

spare part number

4–48

microphone jack connector pinout

9–1

location

2–8

model name

3–1

, 4–5

monitor port connector pinout

9–2

location

2–9

N network jack connector pinout

9–3

location

2–9

numeric keypad keys

2–5

O operating system, product description

1–3

P packing guidelines

4–3

passwords

5–15

plastic parts

4–1

Plastics Kit components

3–10

contents

3–10

spare part number

3–4

, 3–10

, 3–14

pointing device components

2–7

illustrated

2–7

product description

1–2

port options

5–12

ports

DisplayPort

2–9

external monitor port

2–9

monitor port

2–9

powered USB

2–9

product description

1–2

USB

2–8

, 2–9

power button

2–4

power button board removal

4–30

spare part number

3–3

, 3–13

, 4–30

power button board cable, illustrated

3–7

power connector

2–9

power cord set requirements

10–1

spare part numbers

3–11

,

3–12

power light

2–6

power requirements, product description

1–3

powered USB port location

2–9

processor, product description

1–1

product description audio

1–1

chipset

1–1

display panel

1–1

Ethernet

1–2

external media card

1–2

graphics

1–1

hard drive

1–1

keyboard

1–2

memory

1–1

Maintenance and Service Guide Index–3

Index

Index–4 microphone

1–1

operating system

1–3

pointing device

1–2

ports

1–2

power requirements

1–3

processor

1–1

security

1–3

serviceability

1–4

webcam

1–1

wireless

1–2

product name

1–1

, 3–1

, 4–5

Q

QuickLook button

2–4

QuickLook light

2–6

QuickWeb button

2–4

QuickWeb light

2–6

R recovering information

8–6

recovery partition

8–7

recovery, system

8–1

recycling battery

11–1

display components

11–1

removal/replacement preliminaries

4–1

procedures

4–5

restoring factory settings

5–3

, 5–14

restoring security defaults

5–6

, 5–12

, 5–18

restoring the hard drive

8–5

right-side components

2–8

RJ-45 jack connector pinout

9–3

location

2–9

RTC battery removal

4–20

spare part number

3–4 ,

3–13 ,

4–20

Rubber Feet Kit, spare part number

3–4 ,

3–15 ,

4–6

S

Screw Kit, spare part number

3–11

, 3–15

screw listing

7–1

SD Card Reader

2–8

SD Card Reader slot bezel, illustrated

3–10

security cable slot

2–8

Security menu

5–3 ,

5–9 ,

5–15

allow reset of HP ProtectTools security keys

5–15

always prompt for HP SpareKey enrollment

5–15

Automatic DriveLock

5–15

change password

5–15

Disk Sanitizer

5–15

DriveLock

5–15

HP SpareKey

5–15

HP SpareKey enrollment

5–15

password policy

5–15

set up BIOS administrator password

5–15

System IDs

5–15

user management

5–15

security, product description

1–3

service considerations

4–1

serviceability, product description

1–4

set security level

5–6

, 5–12

, 5–18

SIM slot

2–10

SIM, removal

4–8

solid-state drive removal

4–9

spare part numbers

3–6 ,

3–9

, 3–13

, 4–9

speaker assembly removal

4–38

spare part number

3–4

, 3–15

, 4–38

speakers

2–8

specifications computer

6–1

display assembly

6–2

hard drive

6–3

system DMA

6–4

system I/O address

6–7

system interrupt

6–6

system memory map

6–5

system board removal

4–32

spare part numbers

3–4 ,

3–13 ,

4–32

System Configuration menu

5–5 ,

5–10 ,

5–17

system DMA specifications

6–4

system I/O address specifications

6–7

system IDs

5–15

system interrupt specifications

6–6

system memory map specifications

6–5

system recovery

8–1

T tools required

4–1

top cover removal

4–27

spare part number

3–3

, 3–15

, 4–27

TouchPad

2–7

TouchPad buttons

2–7

TouchPad scroll zone

2–7

U

Universal Serial Bus (USB) port connector pinout

9–4

location

2–8

, 2–9

USB board removal

4–39

spare part number

3–4

, 3–13

, 4–39


Index

USB board cable, illustrated

3–7

V vents

2–8 ,

2–9 ,

2–10

W warranty period

3–1

, 4–5

webcam location

2–2

product description

1–1

webcam cable, illustrated

3–8

webcam module illustrated

3–8

removal

4–44

spare part number

3–8 ,

3–15 ,

4–44

Windows applications key

2–5

Windows logo key

2–5

Windows Vista operating system DVD

8–6

wireless antennas disconnecting

4–15 ,

4–18

illustrated

3–8

locations

2–3

removal

4–47

, 4–48

spare part number

4–47

, 4–48

wireless button

2–4

wireless light

2–6

wireless, product description

1–2

WLAN module removal

4–13

spare part numbers

3–5

, 3–6 ,

3–12 ,

3–15 ,

3–16 ,

4–13

, 4–14

workstation guidelines

4–4

WWAN module removal

4–17

spare part number

3–4 ,

3–12 ,

4–17

Maintenance and Service Guide Index–5

No results