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AW Series User Manual
AW
Series User Manual
Catalogue
Service hotline ： 400-700-3278
Safety information
The following marks on the product and in this manual indicate important safety measures.
WARNING!
Risk!
Might cause equipment damage or risk!
WARNING!
Please read the manual before operating!
WARNING!
Dangerous
Voltage!
Might cause equipment damage or electric shock!
WARNING!
Hot Surface!
Do not touch!
WARNING!
Flammable!
WARNING!
Possible damage to eyes
Warning : Be sure to learn and follow all safety guidelines, safety instructions, warnings and precautions listed in this manual.
The use/operation of this product should be limited to professional technicians only! This product may result in serious injury or death due to fire hazard, electric shock or hitting by falling items.
Please read this manual carefully before installing, powering, operating and maintaining this product.
Follow safety instructions in this manual and on the product. If you have any questions, please seek help from Absen.
Service hotline ： 400-700-3278
Beware of Electric Shock!
⚫ To prevent electric shock the device must be properly grounded during installation. Do not ignore using the grounding plug, or else there is a risk of electric shock.
⚫ During a lightning and thundering, please disconnect the device’s power supply, or provide other suitable lightning protection. If the equipment is not in use for a long time, please unplug the power cable.
⚫ When performing any installation or maintenance work (e.g. removing the fuses, etc.,) make sure you turn off the master/main switch.
⚫ Disconnect AC power supply when the product is not in use, or before disassembling, or installing the product.
⚫ The AC power supply used in this product must comply with local building and electrical codes, and should be equipped with overload and ground fault protection.
⚫ The main power switch should be installed near the product and should be visible and easily accessed. This way in case of any failure the power can be promptly disconnected.
⚫ Before using this product check all electrical distribution equipment, cables and all connected devices, and make sure all meet current requirements.
⚫ Use appropriate power cables. Please select the appropriate power cables according to the required power consumption and current capacity, and ensure the power cables are not damaged, aged or wet. If any overheating occurs, replace power cables immediately.
⚫ For any other questions, please consult professionals.
Beware of Fire!
⚫ Use a circuit breaker or fuse protection to avoid fire caused by overloading of power supply cables.
⚫ Ensure good ventilation around the display, controller, power supply and other devices, and keep a minimum 0.1meter gap between these devices/objects.
⚫ Do not stick or hang anything on the screen.
⚫ Do not modify the product, do not add or remove parts.
⚫ Do not use the product when the ambient temperature is over 50 ℃ .
Service hotline ： 400-700-3278
Beware of Injury!
⚫ Warning : Wear a helmet to avoid injury.
⚫ Ensure any structures used to support, fix and connect the display can withstand at least 10 times the weight of all the equipment.
⚫ When stacking products, please hold products firmly to prevent tipping or falling.
⚫ Ensure all components and steel frames are securely and solidly installed.
⚫ When installing, maintaining, or moving the product, ensure the working area is isolated from other area, and ensure the working platform is securely and stably fixed.
⚫ In the absence of proper eye protection, please do not look directly at the lit screen from within 1 meter.
⚫ Do not use any optical devices that have converging functions to look at the screen to avoid burning the eyes.
Warning : Beware of loads when hanging.
LED lamps used on the modules are sensitive and can be damaged by ESD
(electrostatic discharge). To prevent damage to LED lamps, do not touch them when the device is running or switched off.
Warning : The manufacturer shall not bear any responsibility for any incorrect, inappropriate, irresponsible or unsafe installation.
Service hotline ： 400-700-3278
Preparation before installation
Site installation environment preparation
1. Conventional panels cannot be installed on the seashore, and panels with special anti-salt-alkali materials can be installed on the seashore
2. The humidity at the installation site must not exceed 85RH;
3. The installation site temperature should be 20 ℃ ~ 50 ℃, and the panels with special low temperature materials can be installed at 30 ℃ ~ 20 ℃.
Preparation of maintenance tools
picture Type
Adjustable wrench
Phillips screwdriver
Acting on
Fix the connecting piece of the box and tighten the M10 * 60 bolt
Disassembly module & power supply & receiving card & adaptor plate
Hex key Remove power box
List multimeter
Measuring power lines and distribution boxes
Small Phillips screwdriver
Installing and removing mask
Spirit level Measuring structure laser spirit level
Measuring structure band tape Measuring structure
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Product description
Pictures of panels
Panel size: 500mm*500mm
Panel size: 750mm*500mm
Exploded Views
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Product specifications
AW2.8-Product specifications
Parameter
LED type
Pixel pitch (mm)
Physical parameters
Panel size (width × height × thickness) /
(mm)
Panel resolution panel weight(kg)
Panel material
Module size (width × height) / (mm)
Specifications
SMD 3in1 1515
2.84
500*500 750*500
176*176
6.4
264*176
9.6
Die-cast aluminum
250*250
Brightness (nit)
Refresh frequency (Hz)
Gray level (Bit)
Contrast
Optical parameters
Color temperature (K)
Viewing angle (horizontal / vertical) (°)
Driving method
AC working voltage (V)
Power (Max / Average) (W / m2)
Storage temperature (℃)
Operating temperature (℃)
Storage humidity (RH)
Operating humidity (RH)
5000
≥ 3840
14
4500:1
7000
160/125
1/22
/
730/243
﹣ 40 ～﹢ 60
-20 ～﹢ 50
10% ～ 85%
10% ～ 90%
Application parameters
Protection grade (front / rear)
LED life (H)
Module maintenance method
Maintenance methods of power supply
& others
IP65/IP54
100000
Rear
Rear
Installation method
Fixed installation (front/rear)
Note: The power will fluctuate within the range of ± 15%, depending on the brightness of different batches of lamps, please refer to the actual product.
Service hotline ： 400-700-3278
Parameter
AW3.9 Specifications
LED type
Pixel pitch (mm)
Physical parameters
Panel size (width × height × thickness) /
(mm)
Panel resolution
Panel weight(kg)
Panel material
Module size (width × height) / (mm)
Specifications
SMD 3in1 1921
3.9
500*500 750*500
128*128
6.4
192*128
10
Die-cast aluminum
250*250
Brightness (nit)
Refresh frequency (Hz)
Gray level (Bit)
Contrast
Optical parameters
Color temperature (K)
Viewing angle (horizontal / vertical) (°)
Driving method
AC working voltage (V)
Power (Max / Average) (W / m2)
Storage temperature (℃)
Operating temperature (℃)
Storage humidity (RH)
Operating humidity (RH)
5000
≥ 3840
16
4500:1
6500
160/130
1/8
200 ～ 240
/
﹣ 40 ～﹢ 60
-20 ～﹢ 50
10% ～ 85%
10% ～ 90%
Physical parameters
Protection grade (front / rear) IP65/IP54
LED life (H) 100000
Module maintenance method
Maintenance methods of power supply
& others
Installation method
Rear
Rear
Fixed installation (front/rear)
Note: The power will fluctuate within the range of ± 15%, depending on the brightness of different batches of lamps, please refer to the actual product.
Service hotline ： 400-700-3278
Pictures of module
AW modules are divided into 4 types,
A module and B module, used for normal standard panel;
C module and D module, used for rotating installation panel;
Adopt A module and B module, can be assembled into a normal standard panel.
Adopt C module and D module, can be assembled into a rotating installation panel;
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Pictures of power:
Power Specifications:
Parameter Minimum value
Output voltage range
4.2
Input voltage range 0
Typical value
Pictures of Receiving card:
4.6
Maximum value
4.6
40A unit
VDC
A
Physical picture of receiving card
The A5S receiving card is connected to the Hub board through the card slot. Meanwhile, the Hub board is also connected to the module, power supply and data cable. The Hub board plays the role of transit.
Service hotline ： 400-700-3278
Distribution box
The distribution box is a low-voltage distribution box composed of switchgear, measuring instruments, protective appliances and auxiliary devices, which are assembled in a closed or semi closed metal cabinet or screen, based on the electrical wiring requirements.
During normal operation, the circuit can be switched on or off manually or automatically. The measuring instruments show various parameters; some electrical parameters can be adjusted through the measuring instruments; and they can indicate or send signals in case there is deviation from normal working state.
The components in the power distribution box of the LED display mainly include: main switch,
AC contactor, circuit breaker (air switch), arrester (optional), timer, function card, time delay unit, voltage indicator, current indicator, Thermal relay, e.tc
Classified by power capacity: Absen mainly has 15KW, 30KW, 60KW, 90KW, 120KW, 150KW,
180KW distribution boxes.
C lassified by control mode: intelligent distribution box, ordinary distribution box.
Classified by application: indoor and outdoor.
Service hotline ： 400-700-3278
Voltmeter
voltmeter
Amperemeter
Stop light
Running light
Running Button
Stop button
Adjusting knob
Distribution box and main cable selection
Distribution box specification
International copper core cable model
（ mm²
）
Distribution box specification
International copper core cable model
（ mm²
）
15KW
90KW
4*4+1*2.5
4*50+1*35
30KW
4*10+1*6
120 KW
4*70+1*35
45KW
4*16+1*10 4*25+1*16
150 KW
60KW
180 KW
4*95+1*50 4*120+1*70
Remark:
In the above table, the three-phase voltage is 380V and the single-phase voltage is 220V.
The input end of the distribution box is three-phase five-wire system, with a three-phase voltage of 380V and a single-phase voltage of 220V at the output end.
4*X+1*X in the table: 4 represents L+L+L+N line, 1 represents PE line, X represents the main cable size;
If the single-phase voltage is 110V, then the international copper core cable model must be twice the size;
Packing
Wooden box + vacuum bag + anti-collision cotton
Service hotline ： 400-700-3278
Installation procedure
Installation Notes:
The panel is waterproof front and rear, and can be directly installed naked. It can be installed from front and rear. It cannot be installed directly against the wall.
When the panel is installed naked, there is no need for any covering on the edges or any other decorations. The back of the panel is directly exposed outside, which relies on the external environment for natural heat dissipation without other heat dissipation equipment.
When the back space of the panel is fully closed, heat dissipation equipment need to be installed inside the closed space, such as air conditioner and exhaust fan, etc. About 1 air conditioner for every 15 square meters screen.
The steel support structure of the panel must be designed and constructed in strict accordance with our company's panel drawings. At least 60cm-80cm maintenance space should be reserved for rear installation and 30-40cm for front installation.
During installation, the panel should be installed from the middle position at the bottom row of the steel structure and installed from bottom to top. Fix the panel on the structure in turn with connecting plates and M10x60mm bolts.
In order to facilitate the front maintenance of the power supply box, when the screen body is used for front installation against the wall, a rear maintenance space of at least 25 cm must be reserved in the sealed space on the back of the box.
Front-installation:
When front-installing the cabinet, it should be reserved at least 20cm on the back of the cabinet. For facilitate subsequent after-sales service, please ensure that the rear-maintenance space is not obscured.
1.Remove the module first ； Use the front maintenance tool to insert into the front maintenance hole of the module, rotate it counterclockwise then remove the module.
2.
Place the panel on the horizontal frame of the steel structure, use 40*40 square tubes between panels;
3.Pass the screws and connecting pieces through the space of the cabinet, and then tighten the screws;
4 ． The box body and the square pass are fixed with connecting pieces;
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5 ． Fix the boxes with M8 * 30mm screws
Screw fixing position between left and right boxes
Screw fixing position between the upper and lower cases
Please pay attention to the fixing screws between the left and right boxes and the upper and lower boxes during installation.
Left and right connection diagram M8 * 30 screws and nuts
6 ． Connected network cable and power supply;
Use the network cable output cable from the previous cabinet to pass through the network cable jack of the next cabinet and connect to the HUB board;
7 ． Power on and test the power and network cables of the screen are plugged in well or not;
Before powering on, please test the power supply to ensure that the power cord is connected correctly before you power on;
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8. Module installation
In order to avoid electric shock and damage to the module, it is necessary to install the module according to the installation direction of the module.
4.3 Rear- installation
1 、 Place the two boxes side by side on the steel structure, and use the connecting piece to lock the connection hole on the top of the box;
Mounting piece on the top of the cabinet
In order to avoid the dead light and the deformation of the box due to the collision of the box, it needs to be handled gently when placing the box.
Service hotline ： 400-700-3278
When installing the cabinets, you need to check whether the cabinets are flat, whether there is a front-to-back misalignment between the cabinets, or if the cabinets are misaligned, and whether the cabinets are squeezed.
Rear-installation, the rear-maintenance space of the screen should be reserved at 60cm-80cm.
2 、 Installation of the bottom connection hole
3 、 Pass the left and right connection holes of the box with screws and lock with nuts;
Nut on the right side of the box Screws on the left side of the box M8 * 30 screws and nuts
4 、 Install the second row of cabinets, and then screw the upper and lower cabinets;
5 、 Continue to install other cabinets;
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6 、 Final renderings
Screw fixing position between left and right boxes
Screw fixing position between the upper and lower cases
Please pay attention to the fixing screws between the left & right boxes and the upper & lower boxes when installing.
Left and right connection diagram M8 * 30 screws and nuts
Service hotline ： 400-700-3278
Cable connection
Cable connection
Plug the power and network cables on the left side of the back of the cabinet into the power socket and network cable socket of the next cabinet. To avoid electric shock, please do not power on when plugged in
Network cable connection Power cable connection
Load quantity of main power cable and main network cable
product model
AW2.8
（ 500X500 ）
AW2.8
（ 750X500 ）
AW3.9
（ 500X500 ）
AW3.9
（ 750X500 ）
1 pc main data cable can take:
（
1 pc standard main data cable can carry
650,000 points; take the standard
1280*960*150 panel as an example
）
21pcs
14pcs
39pcs
26pcs
Post-installation inspection
1 pc standard main
Power cable can take:
（
220V
）
20pcs
13pcs
23pcs
16pcs
1 pc standard main
Power cable can take:
（
110V
）
10pcs
6pcs
11pcs
8pcs
After the cabling between panels, use a multimeter to measure whether there is a short circuit at the AC input (L/N/PE) and DC output (VCC/GND). If you find a short circuit, please check the circuit carefully. Make sure the circuits and cables are all right before powering the display and turning it on. Pay attention to the working voltage range of the panel when turning on the display to avoid the whole screen burning out due to the wrong working voltage.
Turn on the screen and see the performance
When the screen is powered on, play high-definition content, such as video, text, images, etc.
It is suggested to make sure the resolution of the content consistent with the resolution of the screen, otherwise the content will be compressed, thus affecting the overall performance.
For software operation, please refer to the software instruction manual.
Service hotline ： 400-700-3278
Product maintenance
6.1 Module replacement
6.1.1 Front-installation module
。
Insert the front-maintenance tool into the front maintenance hole of the module and turn it counterclockwise to remove the module.
Note: Please note the orientation of the module when installing the module. Please place the arrow facing up.
6.1.2 Rear-installation module
1 、 Remove power box
As above, use an Allen wrench to unscrew the 10 Allen screws.
2 、 Disassembly module unscrew the 8 hexagonal screws in order;
Note: Please hold the handle of the module when loosening the last screw, to prevent the module flip forward and fall down.
Service hotline ： 400-700-3278
3 、 Push the front module forward and pass through the middle of the box.
4 、 When installing a new module, pass the module through the middle of the box, push it to the front of the screen, and then fix the module on the box.
Note: Please note the orientation of the module when installing the module. Please place the arrow facing up.
Arrow installation direction in the middle of the module
5 、 Tighten the screws of the module in order.
6 、 Tighten the hexagon socket screws of the power box in turn;
Service hotline ： 400-700-3278
6.2 Common installation problems
6.2.1 Front-maintenance power box
1. Remove the module of the box first, for details, please refer to the "Front-maintenance module".
2Remove the front maintenance screws of the power supply box as below:
3 Unplug the network and ground cables from the power box, and then remove the power box from the back of the screen;
Please be careful not to collide with the box when removing the power supply box, it will cause damage to the box and power box.
4 、 Replace a new power box.
6.2.2 Rear-maintenance power box
For rear-maintenance, no need to remove the module, just remove the 10 screws of the power box.
For prevent electric shock and product damage: please turn off the power of the screen when removing the power supply box.
Service hotline ： 400-700-3278
Common installation issues
7.1 Large gap between the panels
1. Check whether the bottom support beam of the panel is level;
2. Check whether the 40*40 square tube (frame) is vertical;
3. Check whether the M10*60 bolt is locked too tight;
7.2 The panel cannot be fixed on the square tube (frame)
1. Check whether the 40*40 square tube is vertical;
2. Check whether the distance between 40*40 square tubes is the same as the width of the panel, which should be done before installation.
7.3 Mask lifting and LED lamp knocking out
1. Handle the panel gently during transportation;
2. Avoid squeezing between panels during installation;
Service hotline ： 400-700-3278
Common faults and troubleshooting
No.
1
2
3
4
5
6
Common problems
Some modules are black
The whole screen is black
Whole screen pixelated/blurred
Chromatic aberration between modules
All panels display the same content
Solution
1. Check whether the power plug of the corresponding module is tightly inserted;
2. Check whether the power cable of the corresponding module is burnt out;
3. Check whether the switch power supply of the corresponding module has no output;
4. Check whether the flat cable of the corresponding module is malfunctioning;
5. Replace the flat cable of the corresponding module;
6. Replace the module;
7. Replace the receiving card;
8. Send rcfg file;
1. Check whether the screen power is on;
2. Check whether the DVI cable or HDMI cable is loose;
3. Check whether the main data cable is inserted tightly;
4. Check whether the sending card is powered on and whether the running indicator is flashing;
5. Replace the sending card;
6, Connecting the computer to an LCD display, check whether there is output on video card;
7. Update the video card driver;
8. Replace the computer;
1. Check whether the power plug of the receiving card is tightly inserted;
2. Check whether the power cable of the receiving card is burnt out;
3. Check whether the power supply has no output;
4. Check the data cable of the receiving card;
5. Replace the data cable;
6. Send the rcfg file;
7. Upgrade the firmware version of the receiving card;
8. Replace the receiving card;
1. Check whether the module power plug is plugged tightly;
2. Replace the flat cable;
3. Replace the power supply;
4. Replace the module;
5. Replace the receiving card;
1. Set the screen connection on software;
2. Check whether the data port is wrong.
1. Check the USB cable;
Service hotline ： 400-700-3278
7
8
No control system detected
No multi-function card detected
No full screen display
2. Check whether the computer USB port is malfunctioning;
3. Update the USB driver;
4. Replace the USB cable;
5. Replace the sending card;
1. Check whether the distribution box is in the automatic state;
2. Check whether the multi-function card is powered;
3. Replace the power supply of the multi-function card;
4. Check whether the main data cable is inserted into the wrong data port;
5. Check whether the sending card data port is malfunctioning;
6. Re-add the multi-function card;
7. Replace the multi-function card;
8. Replace the sending card;
1. Check whether the setting of the playback window is normal;
2. Check the output resolution of the video processor;
3. Check the output window of the video processor;
Shenzhen Absen Optoelectronic
Co., Ltd.
18-20F Building 3A, Cloud Park,
Bantian, Longgang District,
Shenzhen 518129, P.R.China
T: +86-755-89747399
W: www. absen.com
Service hotline ： 400-700-3278
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