SPOT Global Phone User Manual

00-80-C6302-2.book Page 1 Tuesday, August 22, 2006 3:31 PM

SPOT Global Phone

User Manual

00FrontMatter.fm Page 2 Wednesday, August 23, 2006 2:22 PM

This guide is based on the production version of the SPOT Global

Phone. Software changes may have occurred after this printing.

SPOT reserves the right to make changes in technical and product specifications without prior notice.

SPOT LLC.

300 Holiday Square Blvd., Covington, LA 70433

Copyright © 2013 SPOT LLC.

All rights reserved

This technology was exported from the United States Government. Diversion contrary to U.S. law prohibited.

Digital by QUALCOMM® is a registered trademark of QUALCOMM Incorporated.

All trademarks and registered trademarks are properties of their respective owners.

00-80-C6302-2.book Page iii Tuesday, August 22, 2006 3:31 PM

Contents

Getting Started ..........................................................................................1

Understanding this guide ......................................................................2

Preparing to make calls .........................................................................2

Making voice calls ..................................................................................4

Making Data Calls .................................................................................4

Receiving calls ........................................................................................5

Ending calls ............................................................................................6

Displaying your phone number .............................................................6

Solving problems ....................................................................................6

Contacting customer service .................................................................6

Phone Basics ...............................................................................................7

Phone features and keypad .................................................................8

Display indicators ................................................................................10

Antenna ................................................................................................11

Calling Basics ...........................................................................................13

Turning the phone on and off ..............................................................13

Standby mode .....................................................................................14

Power save mode .................................................................................14

Entering numbers ................................................................................15

Making emergency calls ......................................................................16

Redialing a call ....................................................................................17

Muting a call ........................................................................................17

Possible service provider services .......................................................17

Menu Basics ..............................................................................................19

Accessing the Main Menu ...................................................................21

Navigating and using menus ..............................................................21

Phone Book Menu ...................................................................................23

Entering letters and other characters ................................................23

Entering pauses ...................................................................................25

Saving entries ......................................................................................26

Finding entries .....................................................................................27

Editing entries .....................................................................................28

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Contents

Erasing entries ....................................................................................29

Using the “secret” feature ...................................................................29

Viewing numbers .................................................................................30

Sending tones .......................................................................................30

Prepending numbers ...........................................................................31

Speed dialing ........................................................................................32

One-touch dialing ................................................................................32

Call History Menu ...................................................................................33

Accessing the call history list ..............................................................34

Viewing call history details .................................................................35

Messages Menu ........................................................................................37

Message alerts .....................................................................................37

Reading messages ................................................................................37

Voice messages .....................................................................................38

Text messages ......................................................................................39

Features Menu .........................................................................................45

Key Guard ............................................................................................45

Scratchpad ...........................................................................................46

Current position coordinates ...............................................................46

Call Information Menu ...........................................................................49

Last Call ...............................................................................................49

Home Calls ...........................................................................................50

Roam Calls ...........................................................................................50

Recent Calls .........................................................................................50

Data Calls ............................................................................................51

All Calls ................................................................................................51

Resetting call counters ........................................................................51

Security Menu .......................................................................................53

Lock code ..............................................................................................53

Locking the phone ................................................................................54

Restricting the phone ..........................................................................55

Entering priority numbers ..................................................................55

Erasing call history list .......................................................................56

Erasing phone book entries .................................................................56

Erasing SMS messages .......................................................................57

Resetting preferences ..........................................................................57

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Contents

Preferences Menu ...................................................................................59

Sounds ..................................................................................................60

Display .................................................................................................64

Alerts ....................................................................................................70

Calling ..................................................................................................72

System Menu ............................................................................................77

Status ...................................................................................................77

Find Home ............................................................................................78

Version .................................................................................................79

Service Provider Select ........................................................................79

Service Provider ...................................................................................83

Territory ...............................................................................................84

My Number ..........................................................................................84

Battery Care and Maintenance ............................................................85

Battery .................................................................................................85

Battery care and charging ...................................................................86

Battery chargers ..................................................................................87

Low battery ..........................................................................................87

Battery removal ...................................................................................88

Battery replacement ............................................................................89

Safety Information ..................................................................................91

FCC/IC notice .......................................................................................91

Exposure to radio frequency signals ...................................................92

Body-worn operation ...........................................................................93

Antenna care ........................................................................................94

Phone operation ...................................................................................94

Driving .................................................................................................94

Electronic devices ................................................................................95

Aircraft .................................................................................................96

Blasting areas ......................................................................................96

Potentially explosive atmospheres .....................................................96

For vehicles equipped with an air bag ................................................97

Battery care .........................................................................................97

Other safety issues ..............................................................................97

Accessories ................................................................................................99

Battery .................................................................................................99

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Contents

AC wall charger ...................................................................................99

Universal travel charger .....................................................................99

Car power adapter/vehicle charger .....................................................99

Data cables .........................................................................................100

Hands-free operation .........................................................................100

Troubleshooting ....................................................................................101

vi

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Cautions and Warnings

Warning

Only use the batteries, antennas, and chargers provided by

SPOT or Globalstar. The use of any other type may be dangerous.

Warning

Allow only authorized personnel to service the phone and its accessories. Unauthorized service can invalidate the warranty.

Caution

Any modification to this product is prohibited and will void your warranty. The opening of the unit and use of the components for purposes not otherwise authorized by this document, including any use in airplanes or any other Aviation application, is prohibited and will void your warranty.

Caution

Avoid exposing the phone and accessories to rain or other liquids. If the phone gets wet, turn the power off immediately and remove the battery pack. See Battery Care and Maintenance, page 85, for more information.

Note

When using the SPOT Global Phone near a television or radio, the phone can cause interference. Regulatory agencies in your area, such as the United States Federal Communications

Commission (FCC) or Canadian Industry Canada (IC), can require you to stop using the phone if such interference cannot be eliminated. If you need assistance, contact your service provider.

vii

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Getting Started

Congratulations on purchasing your SPOT Global Phone.

Your phone comes with the following:

Phone

Battery

Charger

Quick Reference Guide

It is very important that you read this section because your SPOT satellite phone is unique.

This section provides information on the following basic concepts.

Understanding this guide

Preparing to make calls

Making voice calls

Making data calls

Receiving calls

Ending calls

Displaying your phone number

Solving problems

Contacting customer service

For more detailed information on usage, refer to the other sections in this guide. If you need further assistance, see Solving problems, page 6.

1


Getting Started

Understanding this guide

These conventions or representations are used in this guide:

Type of Action Example

Key Presses Press

Using SMART

KEY™ options

Scrolling

.

Action

Press key briefly.

Press and hold

.

Press key for more than one second.

Press menu .

Press the SMART KEY* under the appropriate option on the screen.

Scroll to select

“yes” or “no.”

Press either of the volume buttons (on the side of the phone) or the and keys.

Preparing to make calls

Charge and properly install the battery. For more information, refer to

Battery Care and Maintenance, page 85.

Rotate and extend the antenna located on the back of the phone (see

Phone features and keypad, page 8).

or

2

*SMART KEY™ is a trademark of QUALCOMM Incorporated.


Getting Started

Move the antenna to its optimal position (pointing straight up to the sky) until it sets into one of three positions. Ensure the antenna is fully extended. You cannot make or receive a call with the antenna stored.

The following shows correct and incorrect antenna positions:

NOTE: Full Antenna Extension

Right Left

Correct

Side

XXX

Incorrect

The phone does not operate inside a building, nor does it operate in a vehicle, unless you are using the Globalstar Installation Kit (works with SPOT Global Phone.

To prevent dropped calls, use the phone outdoors where you can see the whole sky and have direct line of sight access to the satellite. If a call is dropped, a “fade alert” sounds (to verify that this feature is turned on, see Fade, page 71).

For best performance, move away from tall obstacles such as buildings or trees.

Correct

Incorrect

Incorrect

Incorrect without kit

3


Getting Started

Making voice calls

1.

Rotate and extend the antenna (see Preparing to make calls, page 2).

2.

Press and hold to turn your phone on.

Note

The roaming indicator ( ) usually displays immediately if the network roams to find a service provider.

3.

Enter the phone number that you want to call (see Entering numbers, page 15). To dial international calls, see International dialing, page 17.

Note

When using the keypad or viewing the screen, keep the antenna pointing up to maintain service.

4.

Press .

A message displays if the phone is locked, the phone number is restricted, or there is another problem.

Making Data Calls

SPOT offers a packet data service so you can make data calls.

The SPOT Global Phone data cable is required to connect your computer to the phone. Depending on the computer or other device, additional cables or an adapter may be required.

With the SPOT Global Phone data cable installed, your computer can be used to send and receive email, use Telnet or FTP, or browse the Internet.

4


Getting Started

Note

Position the phone on its side for better stability.

Fully Extend

Antenna

Receiving calls

To receive a call

1.

Turn the phone on.

2.

Rotate and extend the antenna to find service.

Note

To answer calls, the antenna must be extended and rotated to vertical, in a location with a view of the whole sky.

3.

When you receive a call, the phone rings, the indicator light flashes, and the “Incoming Call” message flashes on the screen until the call is answered.

4.

To answer a call, do one of the following:

Press .

5


Getting Started

From standby mode, press any key except . The Any-Key

Answer feature must be set to “on” (see Any-Key Answer, page 74).

5.

If you miss a call, a message is displayed. To display the call history list for details about the missed call, press view .

6.

Press ok to return to standby mode.

Ending calls

To end calls, press . The total duration of the call is displayed. (For details of all calls, see Viewing call history details, page 35.)

Displaying your phone number

To display the phone number:

Press

Press menu .

for My Number. (See My Number, page 84.)

Note

The currently registered phone number briefly displays when the phone is turned on.

Solving problems

If you have problems using your phone, see Troubleshooting, page 101. If the problems are not resolved, contact SPOT at www.findmespot.com

Contacting customer service

Contact SPOT for customer service.

6


Phone Basics

■

■

■

This section provides information on the following functions:

Phone features and keypad

Display indicators

Antenna

7


Phone Basics

Phone features and keypad

3

4

5

1

2

6

7

GLOBAL

PHONE menu book

16

9

10

19

18

11

12

17

8 powered by satellite

13

14

15

1. Light indicator – Flashes when turning the phone on, when receiving incoming calls, or when receiving text (not available in all markets) or voice mail messages.

2. Earpiece.

3. Volume buttons:

Adjust ringer volume when not on a call.

Scroll through the menu items if a scroll arrow displays.

Scroll through call history and phone book.

Move the cursor when editing alphabetic characters or digits.

8


Phone Basics

4. SMART KEY options – Select the SMART KEY option on the screen by pressing the SMART KEY button below it.

5. SMART KEY buttons:

6. Send key – Originate or answer a call. Also used for features such as call waiting.

7. Punctuation key – Add punctuation or spaces when entering letters.

8. International dialing or plus (+) key – Make international calls (see

International dialing, page 17).

9. Display indicators – Show phone and battery status (see Display indicators, page 10).

10. Screen.

11. Clear key:

Delete characters (see Entering numbers, page 15, and Entering letters and other characters, page 23).

Return to previous screen.

12. End/Power key – Press to end a call, return to the main menu, or turn the phone on or off.

13. Scroll keys:

Scroll through menu items if a scroll arrow displays on the screen.

Move cursor.

14. Message key – To access messages, press and hold the

Messages Menu, page 37.)

15. Microphone.

16. Antenna (see Preparing to make calls, page 2).

17. Battery.

key. (See

18. Battery release latch.

19. Globalstar Installation Kit connector (works with SPOT Global Phone).

9


Phone Basics

Display indicators

The indicators on the screen show the status of the phone and the battery charge level at a quick glance.

Globalstar:

Looking for service.....

menu book

Symbol Status

Indicates signal strength ranging from a strong signal (four lines) to an extremely weak signal (one line).

Call in progress.

No service available. If service is unavailable, the phone sounds a beep when you try to make a call.

Roaming – service is established outside the home area.

Home – service is established inside the home area.

Notification of a text message (not available in all markets).

Notification of a voice mail message.

Battery charge. Ranges from four vertical bars (full charge), to one bar (minimal charge), to no bars and blinking (no charge).

Ringer volume indicator.

Ringer silenced.

10


Phone Basics

Indicates that encryption is turned on.

Designates the menu option currently selected.

Indicates that you can scroll between screens using the volume buttons (located on the side of the phone) or the and keys.

Indicates that either the selected text message is locked or the keypad is locked.

Indicates that the text message is unlocked.

Antenna

Phone performance depends on the strength of the signal it receives. As you fully extend and rotate the antenna, the signal strength indicator shows the strength of the signal received in that particular antenna position. You cannot make a satellite call with the antenna stored.

It is important to use the antenna properly for the best performance. Follow these guidelines for the antenna:

Never hold the phone by the antenna.

Do not use the phone if the antenna is damaged, unless the phone is being used with the Globalstar Installation Kit (works with SPOT

Global Phone).

For more information on how to use the antennas, see Preparing to make calls, page 2.

11


Phone Basics

12


Calling Basics

■

■

■

■

■

■

■

■

This section provides information on the following basic features:

Turning the phone on and off

Standby mode

Power save mode

Entering numbers

Making emergency calls

Redialing a call

Muting a call

Possible service provider services

Turning the phone on and off

Turning the phone on

1.

Before turning the phone on, make sure that the battery is charged and properly installed (see Battery chargers, page 87, and Battery replacement, page 89).

2.

Press and hold second). until the indicator light illuminates (about one

3.

The phone is now in standby mode (see Standby mode, page 14) searching for service.

Tip

When the phone is turned on, a Globalstar animation sequence displays. To stop this animation, press any key.

Turning the phone off

1.

Press and hold

2.

Release .

until “Powering Off” displays.

13


Calling Basics

Tip

If the phone does not turn off, press and hold one second. for more than

Standby mode

With the power on, the phone is in standby mode while searching for service. The following screen shows the search messages that display.

Looking for service.....

menu book

Once service is established (also called service registered), your banner, the date and time, and the appropriate icons display.

<banner>

Sept 14, Tue

9:10 AM MDT menu book

Power save mode

If service is not established (registered) while in standby mode, the phone switches to power save mode. Power save mode maximizes battery life by periodically looking for service. The following message displays:

Service not found.

Press key to retry.

To return to standby mode, press any key.

14


Calling Basics

Entering numbers

When you enter a telephone number, the phone accepts up to 32 digits or other characters including hyphens and pauses.

Note

All 32 characters do not always display on certain screens and may be replaced by periods (...). To display the entire number, use the View # option in the Phone Book menu (see Finding entries, page 27) or the Call History menu (see Viewing call history details, page 35).

To enter telephone numbers

From standby mode, use the keypad to enter the desired telephone number directly into the opening screen. After the first number key is pressed, a new screen displays the number and provides the following options: save

1

book

1-800-555-1212 save find

■

■

■

■

To save this number in your phone book, press

To find this number in your phone book, press

To clear this number and start again, press

To place the call to this number, press .

.

save find .

.

To edit numbers

1.

Press .

2.

To scroll through the phone book, press one of the volume buttons located on the side of the phone.

3.

When the cursor is flashing over the entry to be edited, press view .

15


Calling Basics

4.

Press

5.

Press options .

to edit.

6.

Press to edit the number.

7.

Use the keypad to edit the numbers.

Tip

The button can be used to delete a digit or character.

Note

You cannot use or to move the cursor when entering or editing numbers because these keys are used to enter # or *.

To delete numbers

Press to delete one previous character at a time.

Press one of the volume buttons to position the cursor over a digit or character, then press to delete.

Press and hold to delete the entire entry.

Making emergency calls

When making emergency calls, no special conditions apply.

Locking or restricting the phone does not prevent making calls to emergency numbers.

To make an emergency call

1.

Enter the emergency number, 911.

2.

Press .

3.

Calls routed to third party emergency service provider.

16


Calling Basics

Redialing a call

To redial a recent call

1.

Press .

2.

Select the phone number from the list.

3.

Press .

Muting a call

While on a call, the microphone can be muted so that the person on the other end cannot hear you.

To turn mute on

■ Press . The word “Mute” replaces the word “Time” on the screen until you end the call or turn mute off.

1:06

| menu | | mute |

To turn mute off

■ Press . The word “Time” replaces the word “Mute” on the screen.

Possible service provider services

International dialing

To make international calls

1.

Enter the international access code, the country code, and the phone number.

Shortcut : Press and hold until a plus (+) displays on the screen, and then enter the country code and phone number.

17


Calling Basics

2.

Press .

If international dialing is supported in your network, contact your service provider for more information.

Position location service

While making a call, it is possible to download your current location coordinates. (See Current position coordinates, page 46.)

Call waiting

Call waiting lets you know that you are receiving an incoming call by sounding a beep. For instructions on how to use call waiting, contact your service provider.

Three-way calling

Three-way calling allows you to talk to two callers at the same time. For instructions on how to use three-way calling, contact your service provider.

Caller ID

Caller ID displays an incoming call’s phone number on the screen, if available. If the phone number of the caller matches one stored in your phone book, the name also displays with the number.

For more information on caller ID, contact your service provider.

18


Menu Basics

This section provides a guide to

■

■

Accessing the Main Menu (

Navigating and using menus menu )

The following chart shows the various menus available from the Main

Menu. Press menu to access the Main Menu.

19


Menu Basics

20

1

Phone Book

7

Preferences

1

Entering Letters and Other Characters

2

Entering Pauses

3

Saving Entries

4

Finding Entries

5

Editing Entries

6

The “Secret” Feature

7

Speed Dialing

8

One-touch Dialing

2

Call History

1

2

Sounds

Display

View

3

Messages

Text Voice

4

Features

1 Keyguard

2

Scratchpad

3

Current Position Coordinates

5

Call Information

1

Last Call

2

Home Calls

3

Roam Calls

4 Recent Calls

5

Data Calls

6

All Calls

7

Resetting call counters

8

3

4

Alerts

Calling

System

6 Security

1

Locking the phone

2

Restricting the phone

3

Lock Code

4

Entering priority numbers

5

Erasing call history list

6

Erasing phone book entries

7

Erasing SMS messages

8

Resetting preferences

1

2

3

4

5

6

7

1

2

3

4

5

6

7

8

1

2

3

4

1

2

3

4

5

Ringer Type

Ringer Volume

Earpiece Volume

Key Beep Sound

Key Beep Volume

Key Beep Length

Mute Stereo

Backlight

Sort Book

Banner

Auto Hyphens

Show Time

Time Zone

Language

Display Color

Fade

Minute

Service change

New Message

Auto Answer

Auto Redial

One-Touch Dial

Auto-Key Answer

Ring While Stowed

1

Status

2

Find Home

3

Version

4

Service Provider Select

1

Viewing Lists

2

Adding to List

3

Editing List

4

Erasing a Provider

5

Force Selection

5

Service Provider

6

Territory

9

My Number


Menu Basics

Accessing the Main Menu

The Main Menu provides access to all of the phone’s features. Use the scroll keys, and , to move between screens. Use backward through the screens.

to move

1.

To access the Main Menu, turn the phone on. The phone is now in standby mode (see Standby mode, page 14).

2.

Press and the first three Main Menu items display. If scroll arrows display on the screen, you can scroll between screens to access additional menu options.

Each Main Menu item is explained in sequential order in separate sections of this guide.

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0\1XPEHU page 23 page 33 page 37 page 45 page 49 page 53 page 59 page 77 page 84

Navigating and using menus

To navigate the menus

■ When a scroll arrow (or arrows) displays on the screen, there are additional menu items available. Press a scroll key, or , to access those items.

21


Menu Basics

■ To select a menu item, press the corresponding number. For example, to view the menu item 1 Phone Book , press .

To save changes or a setting

■

To return to previous screen without saving changes

■ Press .

To return to standby mode without saving changes (if not on a call)

■ Press .

To return to standby mode without saving changes (if on a call)

■

22


Phone Book Menu

1 Phone Book

1 Entering Letters and Other Characters

2 Entering Pauses

3 Saving Entries

4 Finding Entries

5 Editing Entries

6 The “Secret” Feature

7 Speed Dialing

8 One-touch Dialing

This section provides information on the following functions:

Entering letters and other characters

Entering pauses

Saving entries

Finding entries

Editing entries

Erasing entries

Using the “secret” feature

Viewing numbers

Sending tones

Prepending numbers

Speed dialing

One-touch dialing

Entering letters and other characters

To enter letters and other characters

1.

To display a letter in uppercase, then lowercase, and finally the corresponding number, press a key repeatedly. For example, if you repeatedly press , the following characters display:

D E F d e f 3

23


Phone Book Menu

2.

To display the next character on the same key:

■ Move the cursor forward by pressing .

■ Press the key repeatedly until the desired character is displayed.

For example, to display “E,” press two (2) times.

The “E” displays. To display the lowercase “e,” press times.

five (5)

3.

Complete the text entry using to enter a space between words.

4.

After all characters are displayed, press ok .

To edit letters and other characters

1.

Position the cursor on the character to be edited by choosing one of the following options:

■

■ Press one of the volume buttons on the side of the phone.

2.

From the keypad, enter a new character.

To delete letters and other characters

■

■

To delete one character at a time:

❑

❑

Position the cursor over a character.

To delete the entire entry, press and hold .

To enter a space between words

■

❑

❑

To enter a space, choose one of the following options:

Press .

Press the down volume button on the side of the phone.

■

■

To enter punctuation or spaces

To enter special characters, press repeatedly.

The punctuation or space displays in the following order:

– <space> @ & ( ) : . ‘ # * , 1.

24


Phone Book Menu

Tip

To move backward between screens, press .

Entering pauses

When using automated phone services, such as voice mail or online banking, adding a “pause” when entering a series of numbers allows a segment of time to be included in the string of characters. Each pause counts as one character. This pause allows one remote electronic process to complete before another starts.

Pauses can be entered manually or saved in a phone book entry. There are two types of pauses:

■

■

Hard Pause – Stops until you press number sequence.

resume to send the rest of the

Timed Pause – Stops for two seconds and then resumes automatically.

Note

If Auto Hyphen is set to “on” and you manually enter pauses,

Auto Hyphen is temporarily set to “off.” (See Auto Hyphens, page 66 and Manual Hyphens, page 66.)

To enter pauses when entering numbers

1.

To enter a pause, press and hold until the following menu appears: i

ardPause

imePause

3

2.

Press Hard Pause or Timed Pause.

A symbol displays on the screen for a hard pause or a timed pause

.

3.

Continue entering numbers.

25


Phone Book Menu

Saving entries

The phone saves up to 99 entries. Each entry contains a name (up to 12 characters) and phone number (up to 32 numbers) stored in location numbers 1 through 99. (See Entering numbers, page 15.)

To save a name and phone number

1.

Enter a phone number using one of the following options:

■ From standby mode:

❑

❑

Enter a phone number.

Press .

202-987-6543

save find

■

■

❑

❑

❑

❑

From the call history list (see Call History Menu, page 33):

Select a number.

Press

Press

Press

.

save .

.

❑

❑

From the scratchpad (see Scratchpad, page 46):

Press .

Press save .

■ From the screen:

❑ Select a number on the screen, such as Caller ID.

❑ Press .

2.

Using the keypad, enter a name.

3.

Press

26


Phone Book Menu

4.

Select a location number.

■

❑

❑

If the phone book is not full, you are asked to accept an empty location. Choose one of the following options:

Accept the empty location, then press ok .

Enter a location number of your choice, then press ok .

■

❑ Scroll to select an empty location, then press ok .

If the phone book is full, enter a location number that you want to reuse and replace with the new information. The old information is deleted.

Finding entries

Find entries by name, phone number, or location number. Quickly advance to groups of ten entries, or scroll through each entry one at a time.

To find an entry

1.

From standby mode, press book .

2.

Choose one of the following options:

■ Scroll through each entry one at a time.

■

■

❑

❑

Advance to groups of ten entries by entering 1 through 9. (For example, enter 6; location number 60 is selected. If 60 is empty, the previous filled location is selected.)

Locate specific entries using the find function:

❑

–

–


Name, press

Phone #, press

.

.

–

Location, press .

Enter one or more characters (all characters are classified by the search function as lowercase).

❑

27


Phone Book Menu

3.

Use the scroll keys to select an entry.

4.

To view an entry, press view .

5.

To call the number, press .

6.

To edit, erase, make secret, view number, prepend (add), or send tones, press .

Editing entries

Changes can be made to an entry name, phone number, or location.

To edit an entry

1.

From standby mode, press

2.

Scroll to the entry to be changed.

3.

Press .

book .

4.

Press .

5.

To edit, press . Select one of the following categories:

■ Name

■

■

❑

❑

Press .

Enter changes.

❑

Phone #

❑

❑

❑

–

–

Press .

Enter changes.

❑

❑

Location

Press .

Select one of the following options:

Use the same location number, press ok .

Enter a location number of your choice, press

–

Scroll to select an empty location, press ok .

ok .

28


Phone Book Menu

Erasing entries

Entries can be erased quickly and easily with a few keystrokes.

To erase an entry

1.


2.

Scroll to the entry to be erased.

3.

Press .

4.

Press .

book .

5.

Press to erase.

6.

Press

Using the “secret” feature

To prevent a phone number from displaying on the screen, use the secret function. To view or change a secret entry, use the lock code. (See Lock code, page 53.)

Note

When receiving an incoming call, caller ID prevents the name and phone number from displaying if the entry in your phone book is secret.

To configure the secret function

1.


2.


3.

Press .

book .

4.

Press .

5.

Press .

6.


■

■

Yes – Make the entry secret

No – Make the entry non-secret

29


Phone Book Menu

7.

Press

To view or change a secret entry

1.


2.

Scroll to the secret entry.

3.

Press .

4.

Press .

book .

5.

Enter your lock code.

6.

Select an option to change or view the entry.

7.

Press

Viewing numbers

An entry’s entire phone number can be viewed and edited. When viewing a number, you can also prepend (add) numbers at the beginning of a phone number and save those changes.

To view a number

1.


2.

Scroll to the entry to be viewed.

book .

3.

Press .

4.

Press .

5.

Press View #.

6.


■ To return to the previous menu, press

■ To return to standby mode, press .

ok .

Sending tones

While making a call you may need to send DTMF (dual tone multi-frequency) tones over the air. Automated phone services, such as voice mail or online banking, usually require a tone before activating.

30


Phone Book Menu

Tones are sent by manually entering numbers, or using numbers stored in the phone book. You can also send tones for numbers entered in the scratchpad (see Scratchpad, page 46).

Note

The length of the key beep, the sound you hear when pressing the keys, affects the duration of manually entered DTMF tones.

Stored tones are always sent with a fixed DTMF duration. Check your key beep length before sending tones (see Key Beep Length, page 62).

■

■

To send tones manually

While on a call, enter the appropriate numbers.

The tones associated with the numbers are immediately sent over the air.

To send tones saved in your phone book

1.

While on a call, press

2.

Scroll to an entry.

book .

3.

Press .

4.

Press .

5.

Press Send Tones. The tones associated with the numbers are immediately sent over the air.

Prepending numbers

Add (prepend) numbers, such as an area code or country code, at the beginning of a phone number in an existing phone book entry.

To prepend (add) numbers

1.


2.


3.

Press .

book .

31


Phone Book Menu

4.

Press .

5.

Press

The phone number displays.

6.

Enter the numbers to be added to the displayed characters.

7.

Press .

Speed dialing

Speed dial a phone number if you know the location number of the phone book entry. Speed dial any of the 99 location numbers unless the phone is restricted. If you restrict the phone, only the first nine phone book locations are available for speed dial. (See Restricting the phone, page 55.)

To speed dial a phone number

1.

Enter the location number.

2.

Press .

One-touch dialing

If one-touch dialing is set to “on,” dial any of the 99 location numbers without pressing .

To one-touch dial a location number

1.

Set one touch dial to “on” (see One-Touch Dial, page 74).

2.

Press and hold the location number.

Tip

For double-digit locations, press and release the first digit, and then press and hold the second digit. For example:

❑

❑

To enter location number 3, press and hold

To enter location number 32, press hold .

.

and then press and

32


Call History Menu

2 Call Hist view

This section provides information on how to use the call history list:

■ Accessing the call history list

■ Viewing call history details

The call history contains the last ten incoming or outgoing voice calls, and includes the following details on each call:

Called By

Call To

Added

Missed

Caller ID

Call Waiting

Incoming calls, if caller ID is available (see Caller

ID, page 18)

Outgoing calls

Scratchpad entries (see Scratchpad, page 46)

Unanswered incoming calls, if caller ID is available

Caller ID information received

Call-waiting information received during a call

■

■

■

■

■

The most recent call is numbered 0 and displays at the top of the list and the oldest call at the bottom (separated by a dashed line).

When the list is full, a new call takes the first position in the list and the oldest call is deleted.

The list is saved after you turn the phone off.

If the caller’s phone number is stored in the phone book, the caller’s name displays in the call history list.

If more than one name matches a call back number, the entry with the lowest phone book location number displays.

33



Accessing the call history list

To access the call history list

1.


Or menu . Then press Call History.

Press .

2.

To access the last ten calls, press the scroll keys. For example:

0

1

2

7654321

John

5551212 view

3.

Scroll down to select a call from the most recent to the oldest calls, or scroll up to select a call from the oldest to the most recent.

4.

After selecting a call, choose one of the following options:

■ To call the number, press .

■

■

❑

❑

❑

❑

To save the number in your phone book:

Press view .

Press

Press

Press options save ok

.

.

(see Saving entries, page 26).

To exit call history without calling or storing a number, press

or .

34


Viewing call history details

To view call history details

1.

Scroll to select a call on the list.

0 Wendy

1

Bob

2

658-0987 view

2.

Press .

CALL TO

Bob

202-987-6543

options

2

3.

Press .

4.

Select one of the following:

■ Date/Time – Display the date and time of the call.

Date/Time:

Sept 22, Wed

3:45 PM MDT

ok


35



■ Duration – Display the duration of the call.

ok

Call

Duration:

2 min 25 sec

■ Save – Save the number in your phone book.

Options

1 Date/Time

2 Duration

3 Save

■

■

■

■

View # – View the entire number.

Send – Make a call to the number.

Send Tones – Send DTMF tones while on a call. (See Sending tones, page 30.)

Prepend – Add numbers, such as an area code or country code, at the beginning of the phone number and save it in your phone book.

36


Messages Menu

3 Messages

Text Voice

This section provides information about Inbound SMS (short message service) text and voice mail messages.

Message alerts

Reading messages

Voice messages

Text messages

Contact your service provider for information regarding the availability of text and voice mail notifications.

Message alerts

The phone can be configured for message alerts (see New Message, page 72). When the phone is turned on and an SMS message is received, the phone alerts you by:

Flashing an indicator light.

Sounding a beep.

Displaying the text message indicator or voice mail notification indicator on the screen.

The text message and voice mail notification indicators display until all messages are read.

Reading messages

When you read a message, new messages are accessed first. If the message contains a call back number matching one in your phone book, the corresponding name displays in place of the number. If more than one name matches a call back number, the entry with the lowest phone book location number displays.

37


Messages Menu

Voice messages

Accessing voice mail messages

If someone leaves a voice mail message, your phone receives a voice mail notification and alerts you. To access messages, choose one of the following options:

■

■

Access voice mail notifications for call details.

Call your voice mail system and listen to the message. (Service providers vary on the details provided about the message.)

If new voice mail messages are received, the total number of voice mail notifications is updated.

To access voice mail notifications

1.

From standby mode, press and hold .

The total number of voice mail messages received displays under “Old.”

Msgs New/Old

Text 00/00

Voice 04

text voice

2.

Press voice .

The voice mail notification displays either a call back number or a name if the call back number matches one in the phone book.

Note

If more than one name matches a call back number, the entry with the lowest phone book location number displays.

3.

Select a message, then choose one of the following options:

■ To display more detail, if available, press view .

■ The detail information automatically scrolls on the screen and pauses so you can read it.

38


Messages Menu

■

■

To manually scroll, press a scroll key.

To read the next voice mail notification, press next .

To call your voice mail system

1.

Press and hold .

2.

Press .

3.

To find the voice mail notification you want, press next .

4.

Press .

5.

Press .

The phone number for the voice mail system displays, if available. If it does not display, the message “No Voice Mail Number received” displays. Manually enter the voice mail phone number.

6.

If necessary, prepend (add) digits before the voice mail phone number.

For example, if you are out of the area of your voice mail phone number, prepend the area code or country code.

7.

Press

8.

To retrieve your messages, follow the voice mail system instructions.

To erase voice message notifications

1.

Press and hold

2.

Press .

.

3.

To find the voice mail notification you want, press

4.

Press .

5.

To erase the message, press

6.

Press erase .

next .

Text messages

Text messages can include call back numbers, messages, urgency stamps, time and date stamps, and names if the call back number matches one in the phone book. The phone stores as many text messages as available

39


Messages Menu memory allows. For more information on managing phone memory, see

Storing text messages, page 41.

Accessing text messages

To access text messages

1.

Press and hold .

The number of new and old text messages display.

2.

Press

The newest unread messages display first followed by the newest read messages, if any. The number of messages under “Old” is the number of messages already read but not deleted.

3.

Select a message then chose one of the following:

■

■

■

■

To display more detail, if available, press view .

The text automatically scrolls on the screen and pauses so you can read it.


To read the next message, press next .

To call back numbers in text messages

1.

Press and hold .

2.

Press

3.

To find the message you want, press next .

4.

Press .

5.

Press .

The call back number displays, if available.

6.

If necessary, prepend (add) digits before the call back number. For example, if you are out of the area of the phone number, prepend the area code or country code.

7.

Press

40


Messages Menu

To erase text messages

1.

Press and hold .

2.

Press

3.


The text automatically scrolls on the screen and pauses so that you can read it.

4.


5.

Scroll to the bottom of the message, press

6.

Press .

options .

Note

You can erase a text message even if it is locked.

7.

To erase the message, press ok .

Tip

To erase all unlocked messages, see Erasing SMS messages, page 57.

Storing text messages

Text messages are saved until you erase them or until the phone memory is full. To keep enough memory available, delete each message.

■ If more than 75% of the phone’s memory is full, a message displays the amount of memory used:

■ To exit this screen, press

WARNING! Mem is almost full ( __%).

ok ok .

41


Messages Menu

When the phone is out of memory, the oldest unlocked messages are automatically deleted as necessary to receive new messages.

Tip

Lock messages to prevent messages from being deleted.

However, if all messages are locked when a new message is received and the phone is out of memory, the new message is lost.

The network may try to deliver it later.

To avoid running out of memory

■ Erase locked or unlocked messages that you no longer need. When the phone is out of memory and all text messages are locked, it no longer accepts new messages and this message displays:

■

Message Lost

Insufficient

Memory!

ok

To exit this screen, press ok .

Note

The network may try to deliver lost messages later.

Locking and unlocking text messages

The Lock feature prevents messages from being automatically deleted if the phone is out of memory. Text messages can be manually erased even if locked.

To lock or unlock text messages

1.

Press and hold .

2.

Press

The newest text message displays.

42


Messages Menu

3.


The text automatically scrolls on the screen and pauses so that you can read it.

4.


5.

Scroll to the bottom of the message and press options .

6.

Press for Lock or for Unlock.

The lock indicator or the unlock indicator displays to the left of the SMART KEY options.

43


Messages Menu

44


4

Features

1 Keyguard

2

Scratchpad

3

Current Position Coordinates

Features Menu

■

■

■

This section provides information on how to use the following features:

Key Guard

Scratchpad

Current position coordinates

Key Guard

The key guard locks the phone keys to prevent accidental use. If you receive an incoming call when the key guard is on, answer the call by pressing

.

Note

The key beeps are silenced when the keyguard is set to “on.”

To turn the key guard on

■ Press and hold the key.

To turn the key guard off

■ Press the following keys, in sequence: .

Note

Lock your phone to prevent unauthorized use (see Locking the phone, page 54).

45


Features Menu

Scratchpad

■

■

■

This feature provides a shortcut to storing information. Enter numbers on the scratchpad to:

Add to call history.

Save to the phone book.

Send tones over the air for automated phone services, such as voice mail or banking online.

Note

To add to call history or save to your phone book, you can be on a call or in standby mode. To send tones, you must be on a call.

To access the scratchpad

1.


2.

Press

3.

Press

4.

Enter numbers.

menu .

5.

Press .

6.


■

■

■

AddToHist, press ; the number is added to call history.

Save to your phone book, press

Send Tones, press air.

(see Saving entries, page 26).

; the tones are immediately sent over the

Current position coordinates

This feature allows your current position coordinates to be downloaded to the phone. This information is only available while a call is in progress.

46


Features Menu

To receive current position coordinates while making a call

1.

2.

Press

Press menu .

Features.

3.

Press Position.

Note

Before the update button is pressed, the coordinates that appear show the last known position.

Position

N 40 5' 30"

W 105 10' 6" update

Accuracy to within 10 kms.

4.

Press Update .

47


Features Menu

48


Call Information Menu

5

Call Information

1

Last Call

2

Home Calls

3

Roam Calls

4

Recent Calls

5

Data Calls

6

All Calls

7


■

■

■

■

■

■

■

This section provides information on how to set counters that track the number of calls and airtime for billing purposes.

Last Call

Home Calls

Roam Calls

Recent Calls

Data Calls

All Calls


Last Call

Last Call displays the duration of the last call in minutes and seconds. If

Call History is empty, “None” displays on the screen. You cannot reset this counter.

To display last call information

1.


2.

Press Call Information.

3.

Press Last Call.

4.

Press menu .

49



Home Calls

Home Calls displays the number and duration of all incoming and outgoing calls made in your home service area, as defined by your service provider.

To reset this counter to zero, see Resetting call counters, page 51.

To display home calls information

1.


2.


3.

Press Calls.

4.

Press menu .

Roam Calls

Roam Calls displays the number and duration of calls made while roaming out of your home service area. To reset this counter to zero, see Resetting call counters, page 51.

To display Roam Calls information

1.


2.

Press

3.

Press

Call Information.

Roam Calls.

4.

Press menu .

Recent Calls

Recent Calls displays the number and duration of calls made or received since resetting the counter. To reset this counter to zero, see Resetting call counters, page 51.

To display Recent Calls information

1.


2.


menu .

50



3.

Press

4.

Press

RecentCall.

ok .

Data Calls

Data Calls displays the number of bytes received or transmitted and the duration of data calls made since resetting the counter. To reset this counter to zero, see Resetting call counters, page 51-52.

To display Data Calls information

1.


2.


menu .

3.

Press Data Calls.

4.

Scroll to view the number of bytes received or transmitted and the duration of each call.

5.

Press ok .

All Calls

All Calls displays the number and duration of all calls (both voice and data) for the lifetime of your phone. You cannot reset this counter.

To display All Calls information

1.


2.


3.

Press

4.

Press

All Calls.

ok .

Resetting call counters

menu .

All counters can be reset to zero except Last Call and All Calls. If you want to undo the counter reset, you must do it before you press ok , which confirms resetting the counter.

51



To reset the counter to zero

1.


2.


3.

Select a call counter.

4.

Press .

❑ menu .

❑

Note

After you press ok , you cannot undo the counter reset.

Press to go back to the call counter information.

52


6 Security

1 Lock code

2 Locking the phone

3 Restricting the phone

4 Entering priority numbers

5 Erasing call history list

6 Erasing phone book entries

7 Erasing SMS messages

8 Resetting preferences

Security Menu

This section provides information on how to use the following security features:

Lock code

Locking the phone

Restricting the phone

Entering the priority numbers

Erasing call history list

Erasing phone book entries

Erasing SMS messages

Resetting preferences

Lock code

When accessing the Security menu for the first time, enter the lock code supplied by your service provider (0000). If you forget your lock code, contact your service provider.

Entering a new lock code

If it becomes necessary to change the lock code, create a new 4-digit code.

53


Security Menu

To enter the new lock code

1.


2.

Press

3.

Enter the current lock code.

4.

Press New Code.

5.

Enter your new 4-digit lock code.

menu .

6.

Press

The phone displays confirmation of the new code entry.

Locking the phone

■

■

■

The phone can be locked to prohibit any outgoing calls except priority and emergency numbers.

Incoming calls are not affected.

No shortcuts are available for dialing emergency or priority numbers.

All other functions are locked.

Tip

To unlock the phone, enter the lock code used to access the

Security menu.

To lock the phone

1.


2.

Press

3.


menu .

4.

Press Lock Phone.

5.

Scroll to select one of these options:

■ Never – The phone cannot be locked.

■

■

Now – Immediately locks the phone for one time only.

On Power Up – Locks the phone every time you turn the phone on.

54


Security Menu

To unlock the phone

1.

Press .

2.

To return to the main menu, enter your lock code. (Enter the same lock code used to access the Security menu.) If you forget your lock code, contact your service provider.

Restricting the phone

Restricting the phone limits outgoing calls to emergency and priority numbers, plus phone book locations 1 to 9. Phone book changes cannot be made in this mode.

To restrict the phone

1.


2.

Press

3.


menu .

4.

Press

5.

Scroll to select one of these options:

■

■

Yes – Make calls to emergency numbers, priority numbers, and phone book locations 1 to 9 only.

There are no shortcuts for dialing emergency numbers or priority numbers unless you add them to your phone book.

No – Make calls to any number.

Entering priority numbers

Priority numbers can be called when the phone is locked or restricted. Store up to three priority numbers (maximum 32 digits each).

To enter a priority number

1.


2.

Press

3.


menu .

55


Security Menu

4.

Press Priority #.

5.

Scroll to Priority#1, Priority#2, or Priority#3.

6.

Press

7.

Enter the phone number.

8.

Press

Erasing call history list

This feature erases the entire call history list.

1.


2.

Press

3.


menu .

4.

Press Erase Call.

5.

Press

❑

❑

To erase the entire call history list, press ok .

To return to the menu without erasing the list, press

Erasing phone book entries

This feature erases all entries in the phone book.

1.


2.

Press

3.


4.

Press Erase Book.

menu .

5.

Press

❑

❑

To erase all entries in the phone book, press ok .

To return to the menu without erasing the list, press

.

.

56


Security Menu

Erasing SMS messages

This feature erases all SMS (short message service) messages, including all locked or unlocked text messages and all voice mail notification messages.

Use this erase feature to avoid running out of memory (see To avoid running out of memory, page 42).

1.


2.

Press

3.


menu .

4.

Press Erase SMS (short message service).

5.

Press

❑

❑

To erase all messages, press ok .

To return to the menu without erasing any messages, press .

Resetting preferences

■

■

■

■

This feature resets all preferences to the original settings (defaults) entered by your service provider. These preferences include those described in

Preferences Menu, page 59, with these exceptions:

The banner is not reset.

The Service Provider Preferred and Prohibited Lists are deleted (see

Service Provider Select, page 79).

The lock code is not reset.

The phone book, call history, or SMS messages are not erased.

To reset preferences

1.


2.

Press menu .

Security, enter your lock code.

3.

Press Reset Prefs.

4.

Press

5.

When prompted to reset all preferences, press ok .

57


Security Menu

58


Preferences Menu

7 Preferences

1 Sounds

2

3

4

Display

Alerts

Calling

1 Ringer Type

2 Ringer Volume

3 Earpiece Volume

4 Key Beep Sound

5 Key Beep Volume

6 Key Beep Length

7 Mute Stereo

1 Backlight

2 Sort Book

3 Banner

4 Auto Hyphens

5 Show Time

6 Time Zone

7 Language

8 Display Color

1 Fade

2 Minute

3 Service change

4 New Message

1 Auto Answer

2 Auto Redial

3 One-Touch Dial

4 Auto-Key Answer

This section provides information on how to set up the following phone preferences:

Sounds

Display

Alerts

Calling

59



Sounds

To set up your personal sound preferences, changes can be made to the following functions:

■

■

■

■

■

■

■

Ringer type

Ringer volume

Earpiece volume

Key beep sound

Key beep volume

Key beep length

Mute stereo

Ringer Type

For incoming calls, the ringer can be changed to one of eight different rings or melodies.

To set the incoming calls ringer type

1.


2.

Press

3.

Press

4.

Press Type.

5.

Press or

6.

Press menu .

to select the ringer type or melody from the list.

Ringer Volume

From standby mode, to change the ringer volume choose one of the following:

■

■

❑

❑

❑

Press the volume buttons on the side of the phone.

Press .

60



❑

❑

❑

Press to increase or

To turn off the ringer, press appears.

to decrease the volume.

until the word “Silent”

To remind you that the ringer is off, the “Ringer Silenced” icon

( )displays.

❑

To silence the ringer when receiving a call

■ Press .

Earpiece Volume

The earpiece volume is adjustable while on a call or from standby mode.

To adjust the earpiece volume while on a call

■ Press the volume buttons on the side of the phone.

To adjust the earpiece volume while in standby mode

1.

Press .

2.

Press

3.

Press

4.

Press Vol.

5.


6.

Press


Key Beep Sound

The sound you hear when pressing the keys (key beep) can be adjusted to either a tone or a click.

To adjust the key beep sound

1.


2.

Press

3.

Press

4.

Press menu .

61



5.

Press

6.

Press

or

or

to select “tone.” A tone sounds.

again to select “click.” A click sounds.

Note

While on a call, if you select “click,” keys pressed for voice mail sound as “tones.” Other keys pressed in menus sound as “clicks.”

7.

Press

Key Beep Volume

The volume of the sound you hear when pressing the keys (key beep), can be adjusted.

To adjust the key beep volume

1.


2.

Press

3.

Press menu .

4.

Press

5.

6.


To turn the key beep volume off, press appears.


until the word “Silent”

7.

Press

Key Beep Length

The length of the sound you hear when pressing the key (key beep) can be changed. The standard key beep is short and fixed in length. The custom key beep sounds as long as you press a key.

Using the standard key beep setting is recommended unless a service or device, such as answering machines, requires a custom key beep.

62



Note

The key beep length affects the DTMF tones used for sending tones over the network for automated phone services, such as voice mail or online banking. Select the appropriate key beep length before sending tones (see Sending tones, page 30).

To set the key beep length

1.


2.

Press Preferences.

3.

Press Sounds.

menu .

4.

Press

5.

Press

“custom.”

KeyBeepLen.

or to select “standard.” Press again to select

Standard – Key beep is short and fixed in length.

Custom – Key beep sounds as long as you press a key.

6.

Press ok .

Mute Stereo

To use this feature the Globalstar Installation Kit (works with SPOT Global

Phone) mute line must be connected to the stereo mute line. When using the kit, this feature can beset to automatically mute the stereo in your vehicle when receiving incoming calls. Press in your vehicle.)

when making outgoing calls. (Contact your service provider or kit installer for more information on implementing this

To mute the stereo

1.

Be sure that the kit mute line is connected to the stereo mute line.

2.

From standby mode, press menu .

3.

Press Preferences.

4.

Press

5.

Press

Sounds.

Mute Stereo.

63



6.

Press or

7.

Press

to select “yes.” Press again to select “no.”

Display

The following display features can be adjusted:

■

■

■

■

■

■

■

Backlight

Sort Book

Banner

Auto Hyphen

Manual Hyphen

Show Time

Time Zone

Backlight

The screen and keypad backlighting can be adjusted to maximize battery life.

To set the backlight

1.


2.

Press

3.

Press

4.

Press menu .

5.

Scroll to select one of the following:

■ Always Off – The backlight is always off, which significantly increases battery life.

■

■

7 Seconds – Turns the backlight off 7 seconds after the last key press.

15 Seconds – Turns the backlight off 15 seconds after the last key press.

■ 30 Seconds – Turns the backlight off 30 seconds after the last key press.

64



■ Always On – The backlight is always on, which significantly decreases battery life.

6.

Press

To turn the backlight on

■ Press any key.

Note

If this feature is set to “Always Off,” pressing any key does not turn the backlight on.

Sort Book

This option allows users to select whether the phone book displays in numerical location order or by alphabetic name order.

To set the sort order

1.


2.

Press

3.

Press menu .

4.

Press Book.

5.

Press or

“alphabetic.”

to select “location#.” Press again to select

6.

Press

Banner

When the phone is turned on, a banner or personal greeting can be displayed. As many as 12 characters can be added to the startup screen, such as a company name or a personal reminder.

To edit the banner

1.


2.

Press menu .

65



3.

Press

4.

Press

5.

Choose one of the following:

■

■ page 15.)

6.

Press

Auto Hyphens

This feature automatically inserts hyphens when entering phone numbers.

As the following example shows, hyphens are inserted automatically when numbers are entered:

# – ### – ### – ####

Note

To manually enter hyphens, see Manual Hyphens, page 66.

To set auto hyphen

1.


2.

Press

3.

Press

4.

Press

5.

Press or

6.

Press menu .


Manual Hyphens

Hyphens can be entered manually from standby mode or when editing phone numbers in the phone book. Each hyphen counts as one character.

Note

To automatically insert hyphens, see Auto Hyphens, page 66.

66



To manually enter a hyphen

1.

Press and hold . The following screen displays:

ardPause

imePause

3

2.

To add a hyphen, on the screen, press .

Note

You cannot insert a hyphen or pause as the first digit of a phone number. Pressing and holding will display the messages screen.

Show Time

The time format can be set by selecting 12-hour, 24-hour, UTC, or Off. UTC

(universal time coordinated) displays as the default mode.

To set the time format

1.


2.

Press

3.

Press

4.

Press

5.

Press menu .

Show Time.

or to select one of the following:

■

■

12 hour – Time displays in 12-hour format

24 hour – Time displays in 24-hour format

■ Off – Time does not display

6.

Press

Time Zone

This feature allows you to select the display of a different time zone instead of UTC (universal time coordinated) time. The time zone remains selected

67


Preferences Menu until you change it. UTC (plus or minus any hour) is an option if your time zone is unavailable.

The available time zones include:

European GMT Greenwich Mean Time same as UTC

BST

IST

British Summer Time

Irish Summer Time

UTC + 1 hour

UTC + 1 hour

WET Western Europe Time same as UTC

WEST Western Europe Summer Time UTC + 1 hour

CET Central Europe Time

CEST Central Europe Summer Time

EET Eastern Europe Time

EEST Eastern Europe Summer Time

MSK Moscow Time

MSD Moscow Summer Time

UTC + 1 hour

UTC + 2 hours

UTC + 2 hours

UTC + 3 hours

UTC + 3 hours

UTC + 4 hours

MSD Moscow Summer Time, Irkutsk MSD + 5 hours

MSK Moscow, Chita, Yakutsk MSK + 6 hours

MSD Moscow Summer Time, Chita

Yakutsk

MSK + 6 hours

MSK + 7 hours MSK Moscow, Vladivostock,

Khabavorsk, Sakhalin

MSK Moscow, Magadan

MSD Moscow Summer, Magadan

MSK Moscow, Kamchatka, Anadyr

MSK + 8 hours

MSD + 8 hours

MSK + 9 hours

68



U.S. and

Canada

MSD Moscow Summer, Kamchatka,

Anadyr

Beij

AST

Beijing, China

Atlantic Standard Time

MSD + 9 hours

UTC + 8 hours

UTC – 4 hours

ADT Atlantic Daylight Saving Time

EST Eastern Standard Time

EDT Eastern Daylight Saving Time

CST Central Standard Time

CDT Central Daylight Saving Time

MST Mountain Standard Time

UTC – 3 hours

UTC – 5 hours

UTC – 4 hours

UTC – 6 hours

UTC – 5 hours

UTC – 7 hours

MDT Mountain Daylight Saving Time UTC – 6 hours

PST Pacific Standard Time UTC – 8 hours

PDT Pacific Daylight Saving Time UTC – 7 hours

HST Hawaiian Standard Time

AKST Alaska Standard Time

AKDT Alaska Daylight Saving Time

UTC – 10 hours

UTC – 9 hours

UTC – 8 hours

To select a different time zone

1.


2.

Press

3.

Press

4.

Press menu .

69



5.

Press to select a time zone from the list. Press backward through the list.

6.

Press

to move

Language

Several languages are available to be displayed on your phone’s screen:

English, Spanish, Portuguese, French, Russian, and Chinese.

To set the language

1.


2.

Press

3.

Press menu .

4.

Press

5.

Press or to select from the list of available languages.

6.

Press

Display Color Scheme

Several color schemes are available for your phone’s screen.

To set the display color

1.


2.

Press menu .

3.

Press

4.

Press

5.

Press

Display Color.

or

6.

Press

to select from the list of available color schemes.

Alerts

For your convenience, alerts may be configured to produce a tone while flashing a message. The following alerts can be set to sound a tone:

■ Fade

70



■

■

■

Minute

Service change

New message

Fade

The fade alert occurs when any network drops a call.

To set the fade alert

1.


2.

Press

3.

Press

4.

Press

5.

Press or

6.

Press menu .

to select “on.” Press again to select “off.”

Minute

The minute alert occurs ten seconds before the end of every minute.

To set the minute alert

1.


2.

Press

3.

Press menu .

4.

Press

5.

Press or to select “on.” Press again to select “off.”

6.

Press

Service Change

The service change alert occurs when the phone enters or leaves service.

This alert displays a message and can also be configured to sound a tone.

71



To set the service change alert

1.


2.

Press

3.

Press menu .

4.

Press

5.

Press or to select “on.” Press again to select “off.”

6.

Press

New Message

The new message alert occurs when you receive a new text message or voice mail notification.

To set the new message alert

1.


2.

Press menu .

3.

Press

4.

Press New Message.

5.

Press

■

or to select one of the following options:

Off – Phone does not sound a beep when a new message is received

■ Once – Phone sounds one beep when a new message is received

■ Periodic – Phone sounds a beep periodically when a new message is received until you retrieve the message by pressing

6.

Press

Calling

■

■

■

■

The following features can be configured to simplify the calling process:

Auto Answer

Auto Redial

One-Touch Dial

Any-Key Answer

72



Auto Answer

Use this feature to adjust the number of times the phone rings before it automatically answers a call. When this auto answer feature is used, the phone’s ringer option is automatically set to Standard.

To set auto answer

1.


2.

Press menu .

3.

Press

4.

Press

5.

Press

■

or to select one of the following options:

Off – Phone does not automatically answer

■

■

After 1 ring – Phone automatically answers after 1 ring

After 2 rings – Phone automatically answers after 2 rings

■ Car kit only 1 ring – When installed in the kit, the phone automatically answers after 1 ring

■ Car kit only 2 rings – When installed in the kit, the phone automatically answers after 2 rings

6.

Press

Note

If you select an option other than “off,” the message “-Auto

Answer-” flashes while in standby mode.

Auto Redial

Use this feature to set the time interval in which the phone automatically redials a number when the network is busy or unavailable, but not when the phone is busy.

While the phone is in standby mode, the phone automatically redials at intervals until the call connects or you press . If you change service, auto redial stops.

73



To set auto redial

1.


2.

Press menu .

3.

Press

4.

Press Redial.

5.

Press or to select one of the following options:

■

■

Off – Do not automatically redial

Every 10 seconds – Automatically redial every 10 seconds

■

■



6.

Press

One-Touch Dial

Use the one-touch dial feature to call any of the 99 phone book location numbers without pressing .

To set one-touch dial

1.


2.

Press

3.

Press menu .

4.

Press

5.

Press

One-Touch Dial.

or to select “yes.” Press again to select “no.”

6.

Press

(See One-touch dialing, page 32, for more information.)

Any-Key Answer

If you prefer to answer an incoming call by pressing any key (except set the any-key answer feature to “yes.”

),

Note

If this feature is not set to “yes,” press to answer calls.

74



To set any-key answer

1.


2.

Press

3.

Press

Preferences.

Calling.

4.

Press

5.

Press

6.

Press

AnyKeyAnsw.

or ok .

menu .


75



76


System Menu

8 System

1 Status

2 Find Home

3 Version

4 Service Provider Select

1 Viewing Lists

2 Adding to List

3 Editing List

4 Erasing a Provider

5 Force Selection

5 Service Provider

6 Territory

9 My Number

This section provides information on how to use the following system features:

Status

Find Home

Version

Service Provider Select

Service Provider

Territory

My Number

Status

This feature provides status for the state of the phone’s antenna, Globalstar

Installation Kit (works with SPOT Global Phone), battery, memory, lock, and self-test:

Indicates a good condition or ready for use.

Indicates a faulty condition or not ready for use.

– Indicates not in use.

77


System Menu

To access status information

1.


2.

Press

3.

Press

■

■

Antenna Up – If displays, the antenna is rotated properly. If the antenna is rotated and / displays, contact your service provider.

Car Kit – If displays, the kit is operating properly. If / displays, reconnect the phone in the cradle or contact the installation technician.

■

■

■

■

Battery – If displays, the battery is installed properly. If / displays, remove and replace your battery or contact your service provider.

Memory – If displays, there is enough available phone memory.

If / displays, delete text messages and voice mail notifications.

Unlocked – If displays, the service provider has not locked your phone. If / displays, contact your service provider.

Self-test – If

If

displays, the phone has made a successful self-test.

/ displays, contact your service provider.

4.

Press .

Find Home

The Find Home feature quickly locates your home service provider. If the home provider is not available, the phone searches for service based on your preference settings (see Service Provider Select, page 79).

If the phone displays the roaming indicator while in the home area, use this

Find Home feature to re-establish local service.

Tip

To eliminate “roaming” in your home area, use the Find Home feature before you place the call.

78


System Menu

To force the phone to find home

1.


2.

Press

3.

Press Find Home.

4.

Press menu .

Version

The Version feature displays the version number of the software installed on your phone.

To display the software version number

1.


2.

Press

3.

Press menu .

4.

Scroll to read the information (see Navigating and using menus, page 21.)

5.

Press .

Service Provider Select

The Service Provider feature accesses three lists of service providers:

Known, Preferred, and Prohibited. This feature allows you to select and force registration with a service provider.

Phone Registering

Registration means your phone is looking for service and obtains service after network approval.

■

■

If the service change alert is set to “on,” the alert sounds a tone and displays a menu when the phone enters or leaves service. (See Service

Change, page 71.)

After your phone is registered, press the following key sequence for service provider information and the current phone number:

79


System Menu

❑

❑

❑

Menu .

System .

Service Provider .

Changes made to the Preferred or Prohibited Lists do not take effect until the phone is registered again with the network. To register the phone, choose one of the following methods:

■ Turn the phone off and on.

■

■

Find your home service provider (see Find Home, page 78).

Force service provider selection (see Force Service Provider Selection, page 83).

If you add the currently registered service provider to the Prohibited List, the phone automatically re-registers.

Service Provider Lists

■

■

■

Known List – Displays all of the known service providers that can be added to the Preferred or Prohibited Lists. This list is created and updated by the service provider.

❑ New service providers are automatically added as they become available.

❑

❑

❑

Service providers placed on the Preferred List are highlighted.

Service providers placed on the Prohibited List are crossed out.

Service providers on both the Preferred and Prohibited Lists are highlighted and crossed out.

Preferred List – Displays your preferred order of priority for service providers.

❑

❑

Highlighted first on the screen is your home service provider.

The order of priority is shown by the number to the left of the service provider’s name.

Prohibited List – Displays the service providers (in alphabetical order) that you choose not to use.

80


System Menu

Note

You cannot add or delete your home service provider from any list.

Viewing lists

To view the Known, Preferred, or Prohibited Lists

1.


2.

Press

3.

Press SP (service provider) Select.

4.

To select a list to view:

❑

❑

❑

Press

Press

Press

Known List.

Prefr List.

Prohb List.

5.

Press to display the service provider’s MCC (mobile country code) and MNC (mobile network code).

■

■

If the service provider is on the Preferred List, the preferred location number displays (Pref Loc).

If the service provider is on the Prohibited List, “yes” displays

(Prohib).

■ If the service provider is on both the Preferred and the Prohibited

Lists, the preferred location number and “yes” displays.

6.

Press

Adding to lists

To add to the Preferred or Prohibited Lists

1.


2.

Press

3.

Press

4.

Press menu

SP (service provider) Select.

Known List.

.

81


System Menu

5.

Scroll to select a service provider (see Navigating and using menus, page 21).

6.

Press

7.

Press Preferred or Prohibited.

8.

Press

9.

Re-register your phone (see Phone Registering, page 79).

Editing lists

To edit (reorder or delete) from the Preferred List

1.


2.

Press

■ menu

3.

Press

4.

Press


Prefr List.

5.

Scroll to select a service provider.

6.

Press

7.

Choose one of the following:

.

Reorder

❑

❑ Scroll to move the selected service provider to a new position in the Preferred List.

■

❑

Delete

❑

❑ list.

8.

Press

9.


82


System Menu

Erasing a Provider from the Prohibited List

1.


2.

Press

3.

Press SP (service provider) Select.

4.

Press List.

5.

Scroll to select a service provider.

6.

Press .

7.

Press

8.


Force Service Provider Selection

This feature forces the phone to register with a service provider in the following order of priority:

1.

The phone attempts to register with your home service provider.

2.

The phone attempts to register with service providers on the Preferred

List.

3.

The phone attempts to register with service providers on the Known

List.

To force service provider selection

1.


2.

Press menu .

3.

Press

4.

Press


Force SPS (service provider selection).

5.

Press

Service Provider

To display the current service provider’s name

1.


2.

Press menu .

83


System Menu

3.

Press

4.

Press .

Territory

This feature displays the current Globalstar service provider’s MCC (mobile country code) and MNC (mobile network code).

To display the territory information

1.


2.

Press

3.

Press

4.

Press .

menu .

My Number

This feature displays your phone number and service provider name.

To display your phone number

1.


2.

Press My Number.

menu .

84


Battery Care and Maintenance

■

■

■

■

■

This section contains information about the care and maintenance of the phone batteries.

Battery care and charging

Battery chargers

Low battery

Battery removal

Battery replacement

Battery

A rechargeable battery is located on the back of the phone:

The following is typical battery performance:

Service Mode

Globalstar Satellite

Talk Time

4 hours

Standby Time

36 hours

85



Battery care and charging

The battery charge level indicator is shown at the top right of the screen and ranges between four vertical bars (full charge) to one bar (minimal charge). If the indicator has no bars, the battery has no charge.

Fully charge the battery immediately after purchasing the phone to maximize the talk and standby times. The battery does not need to be completely drained before you recharge it. (See Low battery, page 87, for more information.)

Follow these guidelines for batteries:

Only use SPOT or Globalstar batteries and chargers designed for this phone.

Do not use any other battery or charger.

To maximize battery life, set the backlight option to “off” (see

Backlight, page 64).

To prevent damage, do not charge the battery in temperatures less than +32 °F (0 °C) or greater than +104 °F (+40 °C).

Do not use the battery in temperatures less than –4 °F (–20 °C) or greater than +140 °F (+60 °C).

Do not use the battery charger in direct sunlight or in places with excessive humidity, such as a bathroom.

Keep the metal contacts at the top end of the battery clean.

Never dispose of the battery in a fire or trash compactor.

Do not try to disassemble or short circuit the battery.

Recharge the battery if the phone has not been used for several months.

Do not store batteries in places where temperatures are below –22 °F

(–30 °C) or above +140 °F (+60 °C).

86



Battery chargers

There are three (3) battery charger options (see Accessories, page 99):

AC wall charger

Car power adapter/vehicle charger

Note

To avoid damaging the phone when using the AC wall charger, plug the charger into the power source first, and then into the phone.

About battery charging

The battery recharges while the phone is in use.

For faster charging, turn the phone off.

The battery does not need to be completely drained before recharging.

After connecting the phone to one of the chargers, check the charging status:

If the battery is charging, the bars on the battery indicator flash in sequence.

If the phone is turned off, a message displays and the bars on the battery indicator flash in sequence. When charging is complete, a message displays on the screen.

Low battery

The phone alerts you when the battery is low.

The battery indicator flashes.

87



■

■

■

The phone beeps three times (if you are on a call, the phone continues to beep every minute).

The message “Low Battery! Recharge Battery Soon” displays on the screen.

❑

❑

If the battery level gets too low, the phone turns off and loses any call in progress.

Before turning off, the phone alerts you with five beeps.

The message “Low Battery, Turning Off Phone Now” displays on the screen.

Tip

To turn off the battery alert, set the ringer volume to zero (0).

Battery removal

To remove the battery, complete the following steps.

1.

Turn the power off to avoid losing data.

2.

Press and hold the battery release latch in the direction of the arrow to release it from the phone.

3.

Lift the battery cover by the release latch.

lift press

4.

Remove battery as described in Battery replacement, page 89.

88



Battery replacement

To replace the battery, complete the following steps.

1.

If a battery is already installed, turn the power off to prevent losing data and then remove the battery (see Battery removal, page 88).

2.

On the new replacement battery, locate the three tabs shown below.

3.

Align the tabs to the slots in the battery cavity of the phone.

4.

Insert the battery into place.

89



5.

Align the tabs of the battery cover with the slots on the battery cavity.

6.

Press down on the battery lid to snap it securely into place.

Safely dispose of the old battery, as described in Battery care, page 97.

90


Safety Information

This section contains the following safety information for wireless handheld phones:

FCC/IC notice

Exposure to radio frequency signals

Body-worn operation

Antenna care

Phone operation

Driving

Electronic devices

Aircraft

Blasting area

Potentially explosive atmosphere

For vehicles equipped with an air bag

Battery care

Other safety issues

FCC/IC notice

This device complies with part 15 of the Federal Communications

Commissions (FCC) rules. Operation is subject to the following conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To comply with FCC radiation exposure requirements, use of this device for body-worn operational configurations is limited to accessories tested and approved by Globalstar. Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance between the antenna and the user’s body.

Other accessories that have not been tested for body-worn Specific Absorption

91



Rate (SAR) may not comply with FCC radiation exposure limits and should be avoided.

Exposure to radio frequency signals

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is on, it receives and also sends out radio frequency

(RF) signals.

In August, 1996, the FCC adopted RF exposure guidelines with safety levels for hand-held wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:

ANSI/IEEE C95.1 (1999) 1

NCRP Report 86 (1986)

2

ICNIRP (1998)

3

IRPA (1991) Guidelines on Protection Against Non-ionizing Radiation

4

These standards are based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the ANSI

Standard (C95.1).

The SAR limit for the United States and Canada is set by the FCC at 1.6 mW/g, averaged over one gram volume limit. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at the highest certified power level in all tested frequency bands. The phone, while operating, can be well below the maximum level.

1.American National Standards Institute

2.National Council on Radiation Protection and Measurements

3.International Commission on Non-Ionizing Radiation Protection

4.Internal Radiation Protection Association

92



Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations as required by the FCC for each model.

The highest SAR value for this model phone when used at the ear is 0.020 mW/g and when worn on the body, is 0.564 mW/g at 15 mm separation distance. (Body-worn measurements differ among phone models, depending upon available accessories and FCC requirements.) While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The

FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section: fcc.gov/oet/fccid after searching on FCC ID J9CGSK2UT. More information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web site, wow-com.com.

Tests were also performed as required by the EU for each model. The highest SAR value for this model phone when used at the ear is 0.013 mW/g and when worn on the body, is 0.345 mW/g at 15 mm separation distance. The SAR limit for the EU is set at 2.0 mW/g, averaged over ten gram volume limit.

Body-worn operation

Your telephone was tested for typical body-worn operations, with the back of the phone being kept 15 mm from the body. To comply with FCC RF exposure requirements, a minimum separation of 15 mm must be maintained between your body and the back of the phone, including the antenna.

Third-party belt clips and similar accessories containing metallic components should not be used with your phone. Body-worn accessories that cannot maintain a 15 mm separation distance between your body and the back of the phone, and that have not been tested for typical body-worn operations may not comply with FCC RF exposure limits, and should be avoided.

93



Antenna care

Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations.

Phone operation

Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder.

Tip

For your phone to operate most efficiently:

Rotate and fully extend the antenna.

Do not touch the antenna unnecessarily when the phone is in use.

Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

Driving

In the areas where you drive, always obey the local laws and regulations on the use of wireless telephones.

If using your phone while driving, please:

Give full attention to driving – driving safely is your first responsibility.

Use the hands-free component of the Globalstar Installation Kit (works with SPOT Global Phone), if available.

Pull off the road and park before making or answering a call if driving conditions so require.

94



Electronic devices

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of six (6") inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.

When wearing a pacemaker:

■

■

■

■

Always keep the phone more than six inches from the pacemaker when the phone is turned on.

Do not carry the phone in a breast pocket.

Use the ear opposite the pacemaker to minimize the potential for interference.

If you have any reason to suspect that interference is taking place, turn your phone off immediately.

Hearing aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider.

Other medical devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your phone off in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

95



Vehicles and vessels

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle or vessel.

Posted facilities

Turn your phone off in any facility where posted notices so require.

Aircraft

FCC regulations prohibit using your phone while in the air. Switch off your phone before boarding an aircraft.

Blasting areas

To avoid interfering with blasting operations, turn your phone off when in a “blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.

Potentially explosive atmospheres

Turn your phone off when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often but not always clearly marked. They include fueling areas such as gasoline stations; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

96



For vehicles equipped with an air bag

An air bag inflates with great force. Do not place objects, including installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

Battery care

The phone’s battery stores a large amount of energy when fully charged. If the battery is punctured, crushed, severely overheated, or charged in a non-

SPOT or Globalstar charger, this energy can be released suddenly and result in potential injury.

Do not overheat the battery by leaving it on a heater or in the sun.

Do not dispose of the battery in a trash compactor or incinerator.

Use only charging accessories approved by SPOT or Globalstar, and discontinue use of the battery if it becomes damaged.

Other safety issues

In order to avoid the potential for confusing the phone as a weapon, the phone features a distinctive flame orange dot at the tip of the antenna.

This orange dot is a convention used by manufacturers of various devices and is familiar to safety officers in the country of manufacture and other countries.

Do not remove or cover the dot, and avoid using or handling the phone in a threatening manner or so as to suggest that the phone is a weapon.

97



98


Accessories

The optional accessories described in this section are available from

SPOT.

Caution

Allow only authorized personnel to service the accessories.

Unauthorized service can invalidate the warranty.

Battery

An extra battery allows you to have a charged battery available at all times.

AC wall charger

The North American version AC wall chargers supply power to the phone and fast charge the battery while it is attached to the phone. Chargers operate at 110V and 220V.

Car power adapter/vehicle charger

The car power adapter/vehicle charger supports North American vehicles.

Plug the adapter into your vehicle’s charger to supply power to the phone

(with or without the battery attached). You can also fast charge the battery at the same time.

99


Accessories

Data cables

The SPOT data cable is required to connect your computer to the phone.

Depending on the computer or other device, additional cables or an adapter may be required.

With the SPOT data cable installed, your computer can be used to send and receive email, use Telnet or FTP, or browse the Internet.

Hands-free operation

The Globalstar Installation Kit (works with SPOT Global Phone) includes a hands-free component that adapts your phone for hands-free operation in your vehicle. For more information, see the GIK-1700 Globalstar Installation

Kit documentation.

Caution

Allow only authorized personnel to install or service the kit.

Faulty installation or service can be dangerous and can invalidate the warranty.

100


Troubleshooting

This section provides information to help troubleshoot your phone.

If the problems with your phone are not resolved by following these troubleshooting tips, contact your service provider.

P r o b l e m

Turning the phone on

Charging the battery

S o l u it o n

Hold for more than one second.

Check the battery installation.

Recharge or replace the battery.

Install only SPOT batteries.

Check that the battery contacts are clean and dry.

Check the charger connection.

If the battery does not charge at first, remove the charger plug from the phone, wait ten seconds, and then reinsert the plug.

Check the battery temperature. If it is too warm, allow it to cool before recharging it.

Replace the battery if it is several years old.

101


Troubleshooting

P r o b l e m

Battery draining quickly

S o l u it o n

Check that your antenna is pointing straight up and has a clear view of the sky to conserve battery life.

Set the backlight option to “off” (see

Backlight, page 64).

Replace the battery if it is several years old.

Check the battery temperature. If temperatures are too warm or too cold, battery life is decreased.

Making calls Rotate and fully extend the antenna.

Ensure that the antenna has a clear view of the sky.

Check the signal strength indicator.

If “Calling is Restricted” displays, check the Restrict Phone setting under the Security menu (see

Restricting the phone, page 55).

Remove all service providers from the

Prohibited List (see Erasing a

Provider from the Prohibited List, page 83).

102


Troubleshooting

Problem

Receiving calls

Losing calls

■

■

■

■

■

■

■

■

Solution

■

■

Check that the phone is turned on.

Check that the ringer is loud enough.




Remove all service providers from the

Prohibited List (see Erasing a

Provider from the Prohibited List, page 83).

Ensure that your antenna is pointing straight up when placed next to your head and when using the keypad or viewing the screen.




Remembering your lock code ■ Contact your service provider for the lock code for the Security menu or phone lock feature.

103


Troubleshooting

104


AC wall charger 99 accessories 99 air bag safety 97 alerts 70 fade 71 minute 71 new message 72 service change 71, 72 all calls 51 answering calls 5 antenna 2, 3 safety 94 any-key answer 74, 75 auto answer 73 auto hyphens 66 pauses 25 auto redial 73, 74 backlight, settings 64 banner 65 battery charge indicator 10, 86 chargers 87 charging 86 decrease life 65 guidelines 86 increase life 64 low charge 87 removal 88 replacement 89 turning off low charge alert 88 typical performance 85 call history accessing 34 call a number 36 call types 33 date/time 35 duration 36 erasing 56 prepend numbers 36 save number 36 view number 36 viewing details 35 call in progress indicator 10 call info menu 49 all calls 51 home calls 50 last call 49 recent calls 50 roam calls 50 call waiting 18 caller ID 18 calls emergency 16 making calls 4 preparing for 2 redialing 17 car power adapter 99 charger wall 99 charging battery 86, 87

Index

Index-1


Index clear key 22 defined 9 color scheme 70 setting 70 counter resetting 51, 52 undo resetting 52 current position coordinates 46

D data cable, PC 100 data calls 51 deleting letters 24 numbers 16 displaying phone number 6 driving safety 94

DTMF tones 30, 31, 36

E earpiece volume 61 in standby mode 61 on a call 61 editing banner 65 letters 24 numbers 15 phone book entries 28 electronic devices 95 emergency calls 16 encryption on indicator 11 end key 22 ending calls 6 entering hyphens 66, 67 letters 23 numbers 15

Index-2 pauses 25 priority numbers 55 punctuation 24 spaces 24 erasing all phone book entries 56 all SMS messages 57 call history list 56 phone book entries 29

F fade alert 71 features menu 45 key guard 45 scratchpad 46 finding phone book entries 27 force service provider selection 83

H hands-free operation 100 hard pauses 25 hearing aids 95 home calls 50 home indicator 10 hyphens entering automatically 66 entering manually 66, 67

I indicator battery charge 10 call in progress 10 encryption on 11 home 10 light 8 locked message 11 menu selection 11 no service 10


K ringer silenced 10 ringer volume 10 roaming 10 scroll arrows 11 signal strength 10 text message 10 unlocked message 11 voice message 10

Installation Kit 100 international dialing 17 key beep length 62 sound 61 volume 62 key guard 45 key presses 2 keypad 8 known list 80, 81

L language 70 setting 70 last call 49 lists known 80 preferred 80 prohibited 80 lock code, about 53 locked message indicator 11 locking messages 42 locking phone 54

M main menu 21 medical devices 95 memory 41, 42

Index text message 41 menu call history 33 call info 49 features 45 messages 37 my numbers 84 phone book 23 preferences 59 security 53 system 77 menu selection indicator 11 messages 37 alerts 37 call back numbers 40 calling voice mail system 39 erasing text 41 locking 42 reading 37 storing 41 text 39, 40 unlocking 42 voice mail notifications 38 messages menu 37 minute alert 71 mode power save 14 standby 13, 14 mute phone 17 mute stereo 63 my numbers 84

N navigating menus 21 new message alert 72 no service indicator 10 numbers

Index-3


Index deleting 16 editing 15 entering 15

O one-touch dial setting 74 using 32 one-touch dialing setting 74

P pacemakers 95 pauses 25 entering 25

PC data cable 100 phone book editing entries 28 erasing all entries 56 erasing entries 29 finding entries 27 nonsecret entries 29 saving entries 26 secret entries 29 viewing numbers 30 phone book menu 23 phone lock 54, 55 phone number, displaying 6 plus key dialing 17 power save mode 14 preferences time zone 67 preferences menu 59 alerts 70 calling 72 color scheme 70 display 64

Index-4 language 70 sounds 59 preferred list 80 adding 81 deleting 82 editing 82 reordering 82 viewing 81 prepend 31 priority numbers 55 prohibited list 80 adding 81 erasing 83 viewing 81

R radio frequency 92 recent calls 50 redialing calls 17 registering phone 79 removing battery 88 reordering preferred list 82 replacing battery 89 resetting call counters 51, 52 resetting preferences 57 restricting phone 55 ringer silenced indicator 10 silencing 61 type 60 volume 60 volume indicator 10 roam calls 50 roaming indicator 10

S safety

00-80-C6302-2.book Page 5 Tuesday, August 22, 2006 3:31 PM air bags 97 aircraft 96 antenna 94 blasting areas 96 body-worn operation 93 driving 94 electronic devices 95 explosive atmospheres 96 hearing aids 95 hospitals 95 medical devices 95 pacemakers 95 radio frequency 92 saving menu changes 22 scratchpad 46 scroll arrows 11 scroll keys 2, 9 secret entries 29 security menu 53 erase call history 56 erase phone book 56 erase SMS messages 57 lock phone 54 new code 53 new lock code 54 priority numbers 55 resetting preferences 57 restricted 55 unlock phone 55 sending tones 30 call history 36 manually 31 phone book 31 scratchpad 46 service alert 71, 72 service provider

Index accessing information 83 force selection 83 lists 80 select 79 show time 67 signal strength indicator 10 silence ringer 61

SMART KEYS 2, 9

SMS messages about 37 erasing entries 57 software version 79 sort order 65 sound 59 speed dialing 32 standby mode 13, 14 standby time 85 status 77, 78 stereo muting 63 system menu 77 find home 78 force system reacquisition 79 service provider 83 service provider select 79 status 77, 78 territory 84 version 79

T talk time 85 territory 84 text message indicator 10 three-way calling 18 time zone selecting 69

UTC 67 time, showing 67

Index-5


Index timed pauses 25 tones

DTMF 30, 31 sending 30 sending by phone book 31 sending manually 31 turning phone on and off 13 unlocked message indicator 11 unlocking messages 42 unlocking phone 55 vehicle charger 99 version 79 voice mail 39 voice mail notifications 38 voice message indicator 10 voice messages 38 volume buttons 8

Index-6

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