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Service Manual
Model Number:
DF2024
UL Part Number
6908891459
6908891559
IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or property damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2015 Dimplex North America Limited
REV PCN DATE
00 11-JUL-14
01 14284 16-SEP-14
02 10-AUG-15
7400810100R02
TABLE OF CONTENTS
DISPLAY/CONTROL BOARD REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
FLICKER MOTOR & FLICKER ROD REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . 9
GLASS MEDIA ASSEMBLY AND PARTIALLY REFLECTIVE PANEL REPLACEMENT 11
Always use a qualified technician or service agency to repair this fireplace.
!
NOTE: Procedures and techniques that are considered important enough to emphasize.
CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.
WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death.
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OPERATION
Figure 1
Figure 2
A B C F
A
D
B
E
F
C
C
F
On Screen
Display
The unit can be controlled by either the manual controls which are located on the upper right of the fireplace or the remote (Figure 1 & 2).
The fireplace is supplied with an IR multifunction remote control.
! NOTE: To operate correctly, the remote control must be pointed towards the front of the unit.
A. Standby
Turns the unit On and Off.
→ Activated by pressing the Standby button on the remote or the unit.
• The unit will turn on with the same functions that it was set to when it was turned Off and the intake temperature will be indicated on the On Screen Display.
! NOTE: When any button is pressed the intake temperature will be displayed on the On Screen Display for 5 seconds.
B. Flame Effects
The Flames can be turned off by pressing the button, then again to turn back on.
→ Activated by pressing the button on the remote or the unit.
C. Heat ON/OFF
Turns the heater function On and Off based on the thermostat setpoint.
→ Activated by pressing the button on the unit or the remote.
• Indicated by the icon and the intake temperature being displayed on the On Screen Display, for 5 seconds before turning off.
! NOTE: The unit can be operated in Heat Only Mode.
When the unit is only running with the heater, the icon and the intake temperature will continuously be displayed on the On Screen Display.
! NOTE: The heater may emit a slight, harmless odor when first used. This odor is a normal condition caused by initial heating of internal heater parts and will not occur again.
D & E. Thermostat Controls
Adjusts the temperature set point to your individual requirements. Once the desired set temperature is reached the heater will turn off. The heater will cycle on and off to maintain the desired set temperature. The default temperature setting is 72°F (22°C).
→ Adjusted by pressing the to decrease the setpoint and the to increase the setpoint on the remote.
• The On Screen Display will indicate the temperature setpoint as it is adjusted.
! NOTE: Holding the button down on the unit will change the temperature from °C to °F, or vice versa.
Disable Heat
If desired, depending on the season, the heater on the unit can be disabled. The unit will operate in the same fashion, with the remainder of the controls.
Pressing the and buttons on the unit at the same time and holding for 2 seconds will disable and enable the heater.
! NOTE: When the heater has been disabled and either the or the is pressed the On Screen Display will indicate "--".
F. Sleep Timer
The Sleep Timer can be set to automatically shut off the fireplace after a preset time (from 30 minutes to 8 hours).
→ To set the timer press the timer button on either the remote or the unit, repeatedly, until the desired time is displayed.
• The On Screen Display will display the different times as it is adjusted. Once the timer has begun, pressing the
button will display the time remaining before the unit turns Off.
! NOTE: The Sleep Timer can be cancelled at any time by pressing the button repeatedly until the sleep timer displays nothing.
Resetting the Temperature Cutoff Switch
Should the heater overheat, an automatic cut out will turn the heater off and it will not come back on without being
3
reset. It can be reset by unplugging the unit and waiting 5 minutes before plugging the unit back in.
CAUTION: If you need to continuously reset the heater, unplug the unit and call technical support at
1-888-346-7539.
Remote Control Battery Replacement
1. On the back of the remote control, turn the battery cover counter-clockwise to remove the cover.
2. Correctly install one 3 Volt (CR2032) battery in the battery holder.
3. Close the battery cover.
Battery must be recycled or disposed of properly.
Check with your Local Authority or Retailer for recycling advice in your area
MAINTENANCE
WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons.
Glass Cleaning
The glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass panel may collect dust particles; these can be removed by dusting lightly with a clean dry cloth.
To remove fingerprints or other marks, the front glass panel can be cleaned with a damp cloth. The front glass panel should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on the glass surface.
Compact Fireplace Surface Cleaning
Use warm water only to clean painted surfaces of the Compact Fireplace. Do not use abrasive cleaners.
Servicing
Except for the cleaning described above, an authorized service representative should perform any other servicing.
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EXPLODED PARTS DIAGRAM
16
2
14
13
12
4
7
6
15
11
3
9
5
8
1
10
REPLACEMENT PARTS
1. Flicker Motor Mod 0 . . . . . . . . . . . . . .2000220100RP
Mod A . . . . . . . . . . . . . .2000500100RP
2. Heater Assembly (with Cutout) . . . . . . 2203610100RP
3. Thermistor . . . . . . . . . . . . . . . . . . . . . . 3001380100RP
4. Cord Set . . . . . . . . . . . . . . . . . . . . . . . 4100090204RP
5. Flicker Rod . . . . . . . . . . . . . . . . . . . . . 5902620100RP
6. Partially Reflective Panel . . . . . . . . . . 5902580100RP
7. Front Glass . . . . . . . . . . . . . . . . . . . . . 5902570100RP
8. Felt Feet Pads (Set of 4). . . . . . . . . . . 8600140101RP
9. Log Set Assembly . . . . . . . . . . . . . . . . 0478550100RP
10. Glass Media . . . . . . . . . . . . . . . . . . . . 0441480100RP
11. Display/ Control Board . . . . . . . . . . . . 3001350300RP
12. Switchboard . . . . . . . . . . . . . . . . . . . . 3001370100RP
13. Relay Board . . . . . . . . . . . . . . . . . . . . 3001360100RP
14. AC/DC Adapter . . . . . . . . . . . . . . . . . . 2100250100RP
15. LED Light Assembly
DF2024L - 2 LED’s . . . . . . . . . . . . . . . 3001390100RP
DF2024CR - 3 LED’s . . . . . . . . . . . . . 3001390200RP
16. Remote Control . . . . . . . . . . . . . . . . . . 6700510200RP
17. Mounting L-Bracket. . . . . . . . . . . . . . . 9600870100RP
18. Terminal Block (only Mod 0) . . . . . . . .4000080100RP
19. Capacitory (only Mod 0) . . . . . . . . . . .3200030100RP
5
WIRING DIAGRAM
Mod 0
2-LED LIGHT HARNESS, OR
3-LED LIGHT HARNESS
Relay Board
Switchboard
Thermistor
Display Board
L
N
Mod A
L
N
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SWITCHBOARD REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the Switchboard and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Remove the hardware securing the board to the unit.
8. Properly orient and install the switchboard and connect all of the wiring.
9. Reassemble in the reverse order as above.
Figure 3
Glass Retaining
Bracket
Top Panel
RELAY BOARD REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
Needle Nose Pliers
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the relay board and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Release the relay board from the top panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the board off.
8. Properly orient and insert the new board and connect all of the wiring.
9. Reassemble in the reverse order as above.
Figure 4 Heater
Assembly
Relay
Board
Power Supply
Switchboard
Power Cord Display/Control Board
Securing Screws
7
AC/DC ADAPTER REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the adapter and disconnect the wiring connections noting their original locations.
7. There is one connection located on the display/control board that requires the board to be removed. This can be done by removing the two screws on the right hand side of the unit, reaching between the partially reflective panel and the back of the unit, to remove the display/ control board to remove the connection and replace it with the new one.
8. Reinstall the display/control board.
9. Remove the adapter from the top panel by removing the four screws securing it to the top panel.
10. Properly orient and insert the new adapter and connect all of the wiring.
11. Reassemble in the reverse order as above.
DISPLAY/CONTROL BOARD
REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
Needle Nose Pliers
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the display/control board behind the partially reflective panel and remove the two screws that attach it to the unit.
7. Disconnect the wiring connections noting their original locations.
8. Release the display/control board from the support panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the board off.
9. Properly orient and insert the new board and connect all of the wiring.
10. Reassemble in the reverse order as above.
HEATER ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
Flat Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge, four at the heater end and the two at the top of the glass retaining bracket on both sides. (Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the heater assembly and disconnect the wiring connections noting their original locations.
!
NOTE: A flat head screwdriver can be used to gently pry between the end of the connector and the switch to release the wires.
7. Remove the 4 screws that secure the top panel to the heater assembly
8. Properly orient and install the new assembly and connect all of the wiring.
WARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps.
9. Reassemble in the reverse order as above.
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POWER CORD REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit, the two on either side along the top edge and the two at the top of the glass retaining bracket on both sides.
(Figure 3)
4. Lay the Compact Fireplace on its back.
5. Gently open the top panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 4)
6. Locate the power cord and disconnect the wiring connections noting their original locations.
7. With needle nose pliers, grasp the power cord strain relief grommet from inside the back of the bottom panel and push while twisting to remove.
8. Install the new power cord.
9. Reassemble in the reverse order as above.
FLICKER MOTOR & FLICKER ROD
REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
!
NOTE: Steps 3-5 are only applicable for units with logset assemblies.
3. Remove the two screws that secure the front glass retaining bracket to the unit. (Figure 5)
4. Remove the front glass and set aside in a safe place.
5. Remove the retaining screw in the front middle of the grate.
6. Remove the three screws along the back of the unit, the two on either side along the bottom edge. (Figure 6)
7. Lay the Compact Fireplace on its back.
8. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 7)
9. Locate the flicker motor and flicker rod.
10. Locate and disconnect the 3 motor assembly wires going to the terminal block (Mod 0) or the 2 wires from the wire connectors (Mod A).
11. Remove the 2 motor mounting screws.
12. Separate the motor from the flicker connector and remove.
13. Slide the flicker rod out of the snap-in bushing and remove.
14. Reassemble in the reverse order as above.
Figure 6
Figure 5
Front Glass Retaining
Bracket
Bottom Panel
Retaining Screws
9
Figure 7
LED Lights
Thermistor
Terminal
Block
Flicker
Motor
Flicker Rod
LED LIGHT ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
!
NOTE: Steps 3-5 are only applicable for units with logset assemblies.
3. Remove the two screws that secure the front glass retaining bracket to the unit. (Figure 5)
4. Remove the front glass and set aside in a safe place.
5. Remove the retaining screw in the front middle of the grate.
6. Remove the three screws along the back of the unit and the two on either side along the bottom edge.
(Figure 6)
7. Lay the Compact Fireplace on its back.
8. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 7)
9. Locate the LED lights along the back. Each light is secured with four screws and there is a light filter that is sandwiched between the light assembly and the sheet metal bracket.
!
NOTE: New light filters are not provided with replacement lights and will need to be reinstalled in the original locations.
10. There is one connection located on the display/control board that requires the board to be removed. This can be done by removing the two screws on the right hand side of the unit, reaching between the partially reflective panel and the back of the unit, to remove the display/ control board to remove the connection and replace it with the new one.
11. Reinstall the display/control board.
12. Properly orient and install the new LED lights and connect all of the wiring.
13. Reassemble in the reverse order as above.
LOG SET ASSEMBLY REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the two screws that secure the front glass retaining bracket to the unit. (Figure 5)
4. Remove the front glass and set aside in a safe place.
5. Remove the retaining screw in the front middle of the grate.
6. Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Panel. (Figure 8)
! IMPORTANT: Only handle the Log Set by the Ember
Bed.
! NOTE: Log Set fits tightly into firebox, some force may be necessary to remove.
7. Reassemble in the reverse order as above.
Figure 8
Back
Ledge
Rear
Tab
Side Section
Log
Ember
Bed
Front
Edge
GLASS MEDIA ASSEMBLY AND
PARTIALLY REFLECTIVE PANEL
REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit and the two on either side along the bottom edge.
(Figure 6)
4. Lay the Compact Fireplace on its back.
5. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 7)
6. Remove the two screws on each side that secure the glass media support brackets to the firebox. (Figure 9)
7. Remove the glass media and the support bracket.
8. If required remove the partially reflective panel by sliding it out of the side channels towards the bottom.
9. Reassemble in the reverse order as above.
Figure 9
Support Bracket
Screws
THERMISTOR REPLACEMENT
Tools Required: Phillips Head Screwdriver
CAUTION: If unit was operating prior to servicing allow at least 10 minutes for lights, heating elements and top panel to cool off to avoid accidental burning of skin.
WARNING: Disconnect power before attempting any maintenance to reduce the risk of electric shock or damage to persons.
1. Unplug the unit from power outlet.
2. Remove the firebox from the back of the mantel by removing the retaining screws which secure the firebox brackets to the mantel.
3. Remove the three screws along the back of the unit and the two on either side along the bottom edge.
(Figure 6)
4. Lay the Compact Fireplace on its back.
5. Gently open the bottom panel, laying it on the work surface so that all of the components can easily be seen.
(Figure 7)
!
NOTE: Steps 6-7 are only applicable for units with
Glass Media assemblies.
6. Remove the two screws on each side that secure the glass media support brackets to the firebox. (Figure 9)
7. Remove the glass media and the support bracket.
!
NOTE: Steps 9-11 are only applicable for units with logset assemblies.
8. Remove the two screws that secure the front glass retaining bracket to the unit. (Figure 5)
9. Remove the front glass and set aside in a safe place.
10. Remove the retaining screw in the front middle of the grate.
11. Pull the front edge of the plastic Ember Bed or plastic grate up and forward until the rear tab releases from the ledge located at the bottom of the Partially Reflective Panel. (Figure 8)
! IMPORTANT: Only handle the Log Set by the Ember
Bed.
! NOTE: Log Set fits tightly into firebox, some force may be necessary to remove.
12. Remove the partially reflective panel by sliding it out of the side channels towards the bottom.
13. Locate and release the thermistor from the back panel by using needle nose pliers to depress the tab on the mounting standoffs and gently lift the board off.
14. There is one connection located on the display/control board that may require the board to be removed. This can be done by removing the two screws on the right hand side of the unit to remove the display/control board to remove the connection and replace it with the new one.
15. Install the new thermistor.
16. Reassemble in the reverse order as above.
11
TROUBLESHOOTING GUIDE
PROBLEM
General
Circuit breaker trips or fuse blows when unit is turned on
Lights dim in room while the unit is on
Power cord gets warm current rating
CAUSE
Short in unit wiring.
Improper circuit current rating
Unit is drawing close to circuit
Normal Operation
Defective power cord
SOLUTION
Trace wiring in unit.
Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.
Move the unit to another outlet or install unit on a dedicated 15 amp circuit
The power cord may get slightly warm to the touch when the heater is on
Replace power cord if cord gets hot to the touch.
Appearance
Fireplace does not turn on with manual controls
Improper operation
No incoming voltage from the electrical wall socket
Loose wiring
Refer to Operation Section
Check Fuse/Breaker Panel
Fireplace does not turn on with the Remote Control
Display is flashing
Defective display/control board
Display has a “PF” showing Loose connection of the thermistor
Flame Frozen
Flame is not visible
Defective switchboard
Defective display/control board
Defective relay board
Defective AC/DC adapter
Improper operation
The batteries in the remote control are dead.
Defective display/control board
Loose wiring
Defective AC/DC adapter
Defective thermistor
Loose wiring
Check wiring connections
Replace the switchboard
Replace the display/control board
Replace the relay board
Replace the AC/DC adapter
Refer to Operation Section
Install new battery into the remote control.
Replace the display/control board
Check wiring connections
Replace the AC/DC adapter
Replace the display/control board
Check wiring connection
Replace the thermistor
Check wiring connections
Defective Flicker Motor Replace Flicker Motor
Loose wiring Check wiring connections
LED light assembly is not working Replace LED light assembly
Flame Shudder
Light leaking around the log set (if applicable)
Defective display/control board
Defective Flicker Motor
Log set not positioned properly
Replace the display/control board
Replace Flicker Motor
Check log set for proper fit
PART NUMBER
4100090204RP
3001370100RP
3001350300RP
3001360100RP
2100250100RP
3001350300RP
2100250100RP
3001350200RP
3001380100RP
2000220100RP
Log 3001390100RP
Glass 3001390200RP
3001350300RP
2000220100RP
PROBLEM
Heater
Heater is not turning off
CAUSE
Heater is not turning on, but flame effect is still functioning
Improper operation
Defective switchboard
Defective thermistor
Defective relay board
Defective display/control board
Improper operation
The ambient temperature around the unit is too low (≤ 32°F/0°C)
Heater is turning off after a couple of minutes of operation
Heater emits an odor
Heating element is glowing red
Loose wiring
Defective switchboard
Defective heater assembly
Defective display/control board
Build up of dirt/dust in Heater
Assembly
Defective heater assembly
Normal Operation
Defective heater assembly
Normal Operation
Defective heater assembly
SOLUTION
Refer to Operation Section
Replace switchboard
Replace thermistor
Replace the relay board
Replace the display/control board
Refer to Operation Section
Allow the heater to run for 10-15 minutes to allow the motor to heat up the enclosure and begin to operate normally.
Trace wiring in unit
Replace switchboard
Replace heater assembly
Replace the display/control board
Ensure that exterior intake louvers and firebox cavity are free of dirt/dust.
Replace heater assembly
Normal operation is when the heater emits an odor for a brief period after the heater is initially turned on. The heater is burning off any dust accumulated during manufacturing or operation.
Replace heater assembly
Small glowing sections of the element are considered normal.
If larger glowing sections are causing the heater to trip the thermal cutout, unplug unit, discontinue use and replace heater assembly.
Replace Heater On/Off Switch Heater fan runs continuously
Noise
Excessive noise with the heater on
Defective Heater On/Off Switch
Dirty Heater Assembly
Grinding or excessive noise with the heater off
Defective heater assembly
Flicker rod hitting or rubbing against internal components
Defective Flicker Motor
Ensure that exterior intake louvers and firebox cavity are free of dirt/dust.
Replace heater assembly
Ensure rod is straight and mounted properly in the bracket, spinning freely away from other components. Replace if necessary.
Replace Flicker Motor
3001370100RP
3001380100RP
3001360100RP
3001350300RP
3001370100RP
2203610100RP
3001350300RP
2203610100RP
2203610100RP
2203610100RP
2203610100RP
2000220100RP
13
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