Pitney Bowes mailstation2TM (K7M0) mailstation2 Meter Support Instruction

AW32454

Mailstation / Mailstation2 Return Instructions for Upgrade

IMPORTANT NOTICE: Postage Meter Return is Mandatory. Please follow the prepaid shipping instructions to return postage meter. Following these steps will avoid the $1000 fee for failure to return your meter.

1. Print record of postage amount.

To have a record of the amount of postage in the meter, print the Funds Report.

A. Press Menu.

B. Use the Review keys to scroll to Select a report and

Press Enter/yes.

2. Withdraw the remaining funds from

your meter.

Note: Follow step 2 to transfer all postage funds on your meter, back to the original funding source(s). This transfer of funds will deactivate your meter. Your funds will then be available to download to your new meter.

If you are unable to withdraw your remaining funds, then proceed to Step 3. Pitney Bowes will transfer your funds into your Postage by Phone account within 6-10 days of receiving your meter.

Keep your meter connected as you normally would for a postage refill.

A. Press Menu.

Select a report

B. Select Change Setup.

Change setup?

C. Use the Review keys to scroll to Print funds report and

Press Enter/yes.

Print funds report

C. Select Remove funds from meter.

Remove funds from meter? (yes/no)

D. When prompted, insert tape sheet or envelope into the machine.

E. The report is printed (see sample below). Follow prompts

to return to main screen.

Lock

Class

Fund s

*#_

ABC

GHI

MNO

PQRS

JKL

Back

WXYZ

TUV

Spac e

Shift

Menu

DEF

Review no

Enter yes

When prompted, insert envelope.

Used: $ X X X . 0 0 0

Available: $ 0 3 7 . 8 0 0

Total Pieces: 7

Control Sum: $ 1 0 0 . 0 0

Batch Count: 3

Batch Value: $ 0 0 2 . 7 2 0

PBP Serial No.: 11 0 0 0 2 4

9 9 9 9 9 9 9 9

M AY 0 8 1 7

4 : 3 3 P

D. Connect to Postage by Phone.

• The meter will connect.

• You will see:

$xxxxx.xx transferred to postage by phone

• Press Clear/Back

and you will see:

Your meter was taken out of service

If you see any other message press Clear/Back and call

Pitney Bowes at 1-800-522-0020

E. Recommended: print accounting reports that you may want to keep a record of.

Your available funds should now be $000.00.

Continue on reverse side.

3. Remove the plugs.

Power

Unplug the power.

Phone

Unplug the phone or usb.

USB

4. Pack the meter for shipment back to Pitney Bowes

A. Place meter only in the plastic bag provided and pack as shown below.

Top insert

Unplug the optional scale.

Meter in plastic bag

Bottom insert

Tape

Label

B.

Seal the top of the carton with tape provided.

C.

Apply a prepaid UPS shipping label to each box over old shipping labels and return via your local

UPS agent or drop off location.

D.

Retain the customer portion of the prepaid shipping label for tracking purposes.

If additional packaging is needed or if you have questions, contact client support at www.pitneybowes.com/us/returns

AW32454 rev B 2/2018