advertisement
ANO
Analog Gateway User Manual
2 &y www.allo.com
Version 2.0 1
ANO
Analog Gateway User Manual
2 &y
Copy Right
Copyright © 2014 allo.com. All rights reserved.
No part of this publication may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language without the prior written permission of Allo.com. This document has been prepared for use by professional and properly trained personnel, and the customer assumes full responsibility when using it.
Proprietary Rights
The information in this document is Confidential to Allo.com and is legally privileged. The information and this document are intended solely for the addressee. Use of this document by anyone else for any other purpose is unauthorized. If you are not the intended recipient, any disclosure, copying, or distribution of this information is prohibited and unlawful.
Disclaimer
Information in this document is subject to change without notice and should not be construed as a commitment on the part of Allo.com. And does not assume any responsibility or make any warranty against errors. It may appear in this document and disclaims any implied warranty of merchantability or fitness for a particular purpose. www.allo.com
Version 2.0 2
ANO
Analog Gateway User Manual
2 &y
About this manual
This manual describes the Allo product application and explains how to work and use it major features. It serves as a means to describe the user interface and how to use it to accomplish common tasks. This manual also describes the underlying assumptions and users make the underlying data model.
Document Conventions
In this manual, certain words are represented in different fonts, typefaces, sizes, and weights.
This highlighting is systematic; different words are represented in the same style to indicate their inclusion in a specific category. Additionally, this document has different strategies to draw
User attention to certain pieces of information. In order of how critical the information is to your system, these items are marked as a note, tip, important, caution, or warning.
Icon Purpose
Note
Tip/Best Practice
Important
Caution
Warning
Bold indicates the name of the menu items, options, dialog boxes, windows and functions.
The color blue with underline is used to indicate cross-references and hyperlinks.
Numbered Paragraphs - Numbered paragraphs are used to indicate tasks that need to be carried out. Text in paragraphs without numbering represents ordinary information.
The Courier font indicates a command sequence, file type, URL, Folder/File name
e.g. www.allo.com
Support Information
Every effort has been made to ensure the accuracy of the document. If you have comments, questions, or ideas regarding the document contact online support: http://support.allo.com
www.allo.com
Version 2.0 3
ANO
Analog Gateway User Manual
2 &y
Table of Contents
www.allo.com
Version 2.0 4
ANO
Analog Gateway User Manual
2 &y
www.allo.com
Version 2.0 5
ANO
2 &y
Analog Gateway User Manual
Introduction
1. Product introduction
1.1. Overview
The Analog Gateway is a compact system to reach of small businesses and it is standalone, fan less and can convert up to 4 analog ports (FXO or FXS modules) to VOIP. Setting up and configuring the Gateway is a breeze with the user-friendly GUI and this document will show you just how easy it is!
The Model No’s are as follows
4 Port FXS Analog Gateway- aGA40
4 Port FXO Analog Gateway- aGA04
2 Port FXS+ 2 Port FXO Analog Gateway- aGA22
A typical network diagram shows the function of Gateway as below.
Figure 1: overview
www.allo.com
Version 2.0 6
ANO
Analog Gateway User Manual
2 &y
1.2 Equipment Structure
1.2.1 Front View
Interface
ON/OFF Switch
Power
Figure 2: Front View
Description
Gateway Power ON/OFF switch
Power LED is Green if the unit is boot up
FXS/FXO LED Ports FXO port blinks GREEN
FXS port blinks RED
Notification LEDs (On the Front Panel):
Below table shows the Notification LED for 2 port FXS+2 port FXO Gateway. www.allo.com
Version 2.0 7
ANO
Analog Gateway User Manual
2 &y
In the case of 4 port FXO gateway all the 4 ports blink GREEN
4 port FXS gateway – all the 4 LED’s blink RED
1.2.2 Rear view
WAN
Figure 3: Rear View
Interface Description
Standard 10/100 BASE-TX Ethernet Interface for WAN
FXS/FXO ports FXS is used to connect analog phones and FXO is used to connect PSTN lines.
Console Console cable provided along the box for the trouble shooting
DC +12 V Supply This is power rating specified for the gateway.
Reset Reset button for factory default. www.allo.com
Version 2.0 8
ANO
Analog Gateway User Manual
2 &y
1.3 Functions and Features
Compatible with ElastixTM, Asterisk, Trixbox TM, FreePBX TM, 3CX (Only the 4 port model).
On board 128ms Line Echo Cancellation DSP On board Transcoding (G711, G729) DSP
4, 8, 16 analog ports (FXO or FXS) and 8 analog ports (FXS/FXO) + 8 ISDN BRI model
T.38 fax relay
Pre configured for almost plug and play experience.
Clean and easy to use web interface
Caller ID
DTMF Digit Detection and Generation
SIP User Agent IETF RFC3261 compliant
WARRANTY
Hardware Warranty: 1 year
If the PRI Gateway was purchased from a Distributor/reseller, please contact the company where the device was purchased for replacement, repair or refund. If the device was purchased directly from Allo.com, contact our Technical Support Team for a RMA (Return Materials
Authorization) number before the product is returned. Allo.com reserves the right to remedy warranty policy without prior notification.
Use the power adapter provided with the ALLO PRI Gateway. Do not use a different power adapter as this may damage the device. This type of damage is not covered under warranty. www.allo.com
Version 2.0 9
ANO
2 &y
Analog Gateway User Manual
Getting Started
2. Getting Started with the Gateway
2.1 Hardware Installation
Figure 4: Getting Started with the Gateway
Hardware Installation
1. Unpack the items from the box.
2. Plug one end of the RJ45 Ethernet cable into the WAN port of the FXO/FXS Gateway & other end into the PC.
Use Cross over Ethernet cable to connect between the WAN port of the unit & PC.
3. Insert the Power Adaptor output connector into the “Power” port of the FXO/FXS www.allo.com
Version 2.0 10
ANO
Analog Gateway User Manual
2 &y
Gateway & Plug in the Power Adapter to any available AC power outlet.
2.2 Accessing the Web GUI
FXO/FXS Gateway WEB GUI can be accessed either through WAN
Steps to Access the GUI during the initial setup:
1. Make the setup as described in Hardware setup section and then plug one end of the RJ45
Crossover Ethernet cable to your PC & the other end into the WAN port of the FXO/FXS
Gateway.
2. Change the Network setting of the PC is set in manual mode (i.e. Static IP mode). Assign the
IP address to the PC in the range of 192.168.113.xxx (E.g:192.168.113.10), net mask as
255.255.255.0 and gateway & DNS as 192.168.113.1.
3. Launch the web browser and enter the URL Access the GUI using http://192.168.113.252:8088 which is the default IP address of the WAN of the FXO/FXS
Gateway.
4. Login using the default username & password (Default: Username: admin; Password: admin). Successful login takes you to the Dashboard page.
Figure 5: Login Page
5. To change the password, please refer to the General Settings > Admin Settings General
Settings section in the navigation.
6. Click on Network Settings, Change the network setting to DHCP/static IP depends upon your network scenario.
7. Now connect the Straight through RJ45 Ethernet cable from WAN port of Analog GW to your Network Switch. Also connect RJ45 Ethernet Cable from PC to Network Switch.
Reconfigure your PC network configuration as per your LAN network. www.allo.com
Version 2.0 11
ANO
Analog Gateway User Manual
2 &y a) We strongly recommend you to change the Gateway Admin password from Factor default to Alpha numeric password to reduce the possibility of a security breach. b) Use Mozilla Firefox Browser only. c) Boot up process of the Gateway takes about 40 seconds d) Make sure to add the port number 8088 at the end of your IP address when logged in.
For an Example: 192.168.0.42:8088 e) IP address can be obtained by dialing **# from the Analog phone which is connected to the Gateway. f) The FXO/FXS VOIP gateway comes with default credentials admin. You have to change these as soon as possible to avoid getting hacked. Allo.com cannot be held responsible for unauthorized access to the FXO/FXS VOIP Gateway. Please make sure secure your
Gateway by placing it behind a firewall and changing passwords with frequently. Kindly avoid using multiple login to the GUI. www.allo.com
Version 2.0 12
ANO
Analog Gateway User Manual
2 &y
Status
3. System Status
Navigation to System status, Status of FXO/FXS VOIP Gateway including Memory Status, VOIP
Status, Networking Status and Client Status (to see which clients are connected to the system).
After you login, you are brought to a System Status screen, which offers information about the
Gateway, and help files to assist you in learning about all the different features of the system.
1. Under Trunks you will see the Registration Status of the VOIP Account(s) configured. If it displays “Registered” then it is successfully configured and connected.
2. Under Extensions you will see all the users and the extensions connected to the
Gateway .
3. Under System status > System Info > General you will have a summary of your General information, such as Hostname, Server Date & time zone, Uptime.
4. Under System status > System Info > Memory Status you will see total memory resources, including RAM usage.
5. Under System status > System Info > Network Status you will have a summary of your
Network information, such as Hostname, WAN IP Address, Subnet Mask, WAN MAC
Address and Default Gateway (you may refer to Settings > Network Settings for more info).
6. Under System status > System Info > Disk you will have a summary of Disk usage and
Disk free space available on the file system. www.allo.com
Version 2.0 13
ANO
Analog Gateway User Manual
2 &y
Figure 6: System Status
www.allo.com
Version 2.0 14
ANO
2 &y
Analog Gateway User Manual
Setting up Features
4. Set up
4.1 Configure hardware
Configure hardware section lists the Analog port (FXO/FXS) information.
FXS is used to connect analog phones and FXO is used to connect PSTN lines.
Below screenshot list the Analog Gateway port configuration of 2 port FXS+2 port FXO gateway
(aGA22)
Figure 7: Analog Hardware
4.2 Extensions
Extensions are a shortcut for quickly adding and removing all the necessary configuration components for any new phone.
Extensions are the core of the FXO/FXS VOIP. An extension is a number mapped to a person. So basically, every employee that is connected to the Gateway should have their own unique extension number so that he/she can be reached and be able to place calls.
The Gateway supports 2 types of Extensions: IP Extensions and Analog Extensions.
IP Extensions:
www.allo.com
Version 2.0 15
ANO
Analog Gateway User Manual
2 &y
IP extension is used to create the “To Gateway Registration” i.e. End point (SIP Phone or PBX) going to register to the Gateways.
Analog Extensions:
An Analog Extension is used with a regular telephone system which can be connected to an available FXS port of the Analog VOIP Gateway.
4.2.1 Create New User
You have to create at least one Dial plan using Dial plan option before trying to create Analog/IP
Extensions
Navigation: Users > Create New user: This is where you setup your Analog/IP extensions.
Technology
SIP
Analog Station
Figure 8: Create new user
Select "SIP" if the user is using SIP or a SIP device
Select the FXS port need to be configured from the drop down menu. www.allo.com
Version 2.0 16
ANO
Analog Gateway User Manual
2 &y
Codec Preference Select audio and video codec for the extension. The available codec’s are:
G711U-law, G711A-law, G.726, and G.729.
General
Extension The extension number associated with the user.
Caller ID Name
Dial Plan
Caller ID Number
Configure the Caller ID Name associated with the user
Select one from the dropdown box (appears only if dial plans are created using Dial plans).By Default: Dialplan1
Configure the Caller ID Number that would be applied for outbound calls from this user.
The ability to manipulate your outbound Caller ID may be limited by your VOIP provider.
Figure 9: Modify Parameters on all selected users
www.allo.com
Version 2.0 17
ANO
Analog Gateway User Manual
2 &y
Figure 10: Delete User Name
Figure 11: Extension Result
VOIP Settings
SIP Password
NAT
Can Re invite
Configure the password for the user.
Use NAT when the Gateway is on a public IP communicating with devices hidden behind NAT (e.g., broadband router). If there is one-way audio issue, usually it's related to NAT configuration or Firewall's support of SIP and RTP ports.
By default, the Gateway will route the media steam from SIP endpoints through itself. If enabled, the Gateway will attempt to negotiate with the endpoints to route the media stream directly. It is not always possible for the Gateway to negotiate endpoint-to-endpoint media routing. The default setting is "No". www.allo.com
Version 2.0 18
ANO
Analog Gateway User Manual
2 &y
Insecure • Port: Allow peers matching by IP address without matching port number .
• Very: Allow peers matching by IP address without matching port number. Also, authentication of incoming INVITE messages is not required.
• No: Normal IP-based peers matching and authentication of incoming
INVITE.
The default setting is “No".
4.2.2 Modify/Delete selected users
Navigation: Users: This is where you can edit / delete existing Analog/IP Extensions individually.
On the right side of the page, you can see the list of extensions you have setup. To edit or delete any of them simply click the appropriate icon provided to the right of each account/Extension.
Once you click on the Edit button of an Extension then it will display the information about that particular extension. Here you can change the required details and then click on the Update
Extension button to save the changes made.
You can delete an extension by clicking on the delete button on the extension from the list of extensions displayed.
You can delete many existing extensions by clicking on the Delete Selected Users button after marking in the check boxes of extensions from the list of extensions displayed. Click ok the popup window to delete the selected users.
Make sure to click the APPLY CHANGES button in the top navigation bar, after adding/editing/deleting any Extension. The APPLY CHANGES tab appears if some changes are made and not saved.
4.3 Trunks
Navigation: Setup >Trunks > Analog Trunks: Here you can configure the Analog Trunks.
4.3.1 Analog Trunks
www.allo.com
Version 2.0 19
ANO
Analog Gateway User Manual
2 &y
Figure 12: Analog Trunks
The analog trunk options are listed in the table below.
Analog Trunks
Channels Select the channel for the analog trunk.
Trunk Name
Specify a unique label to identify the trunk when listed in outbound rules, incoming rules and etc.
4.3.2. VOIP Trunks
Navigate through Setup > Trunks > VOIP Trunks: This is where you setup VOIP Trunk or manage existing ones.
In this page, fill in the Provider Name, Host name, Host Port, Username, Password and Proxy information given to you by your VOIP provider (known as SIP Credentials). Apply any Codec
Settings required. You can prioritize your active codec’s by using the drop down buttons.
After you have entered the details, click the Save button at the bottom.
In Create new sip trunk dropdown option > context naming “Based on provider name” and
“Assigned by asterisk GUI “need to be removed from GUI.
4.3.3Adding a New VOIP Account Details
Create New SIP trunk
Context Naming You can select the context naming based on username/Provider name/Assigned by asterisk GUI www.allo.com
Version 2.0 20
ANO
Analog Gateway User Manual
2 &y
By Default: Based on Username
Provider Name
Host Name
Host Port
Configure a unique label to identify this trunk when listed in outbound rules, inbound rules and etc.
Configure the IP address or URL for the VOIP provider’s server of the trunk.
Enter the port number given by the VOIP provider. 5060 is the default SIP port. If configuring any roaming extension or if connecting gateway to public network then consider changing the SIP port for better security.
Once port changes are done, for registering IP phones/sip phone use
<domain name ><sip port number>.
Enter the username to register to the trunk from the provider. Username
Password Enter the password to register to the trunk from the provider.
Qualify
DID Routing
If you enable Qualify, asterisk will send the SIP Options command regularly to check that the device is still online
DID Routing Routes calls to a single, specific extension .
Outbound Proxy Configure Outbound proxy to send Outbound signaling to that proxy.
4.3.4 Editing / Deleting an Existing VOIP Account
On the right side of the page, you can see the list of VOIP trunk you have setup. To edit, or delete any of them, simply click the appropriate icon provided to the right of each trunk. Once you click on the edit button of a VOIP trunk then it will display the information of that particular
VOIP trunk, here you can change the required details and click on the Save button and then click on the apply changes tab to save the changes made.
To ensure successful registration of your VOIP Trunk, you must click the “System Status” tab on the top navigation menu (see Status section for more info) www.allo.com
Version 2.0 21
ANO
Analog Gateway User Manual
2 &y
Make sure to click the APPLY CHANGES tab in the top navigation bar after adding any new
VOIP trunk or editing/deleting.
4.4 Trunk Groups
Navigate through Setup > Trunk Groups
Figure 13: New Trunk Group
Figure 14: Manage Trunk Group
www.allo.com
Version 2.0 22
ANO
Analog Gateway User Manual
2 &y
4.5 Outgoing Calling Rule
4.5.1 New Calling Rules
Navigate through Setup >Outgoing Calling Rules > New Calling Rule: This is where you configure
Dial out Rules.
Outgoing Calling Rules represent the prefix sequence used to dial when making an outgoing call either through the PSTN (Analog) or VOIP. There are two ways to make outgoing calls for the registered extension users:
VOIP / SIP trunk via ITSP gateway
LINE/PSTN trunk via FXO port
Calling Rule Name
Figure 15: New Calling Rule
Configure the name of the calling rule (e.g., local, long-distance, and etc).
Letters, digits, etc. www.allo.com
Version 2.0 23
ANO
Analog Gateway User Manual
2 &y
Pattern
Caller ID Name
All patterns are prefixed with the "_".
X: Any Digit from 0-9.
Z: Any Digit from 1-9.
[12345-9]: Any digit from 1 to 9.
N: Any Digit from 2-9.
".": Wildcard. Match one or more characters.
"!": Wildcard. Match zero or more characters immediately.
Configure the CallerID Name associated with the FXO trunk
You can even use the Calling rule to route it to local extensions as a Destination or Route the calls to
Trunks created so as to make the calls successful. There as still many options like striping the number of digits from the front, prepend the digits before dialing and filter. There is also another alternative way if the trunk fails to route the call i.e. Failover Trunk an alternative trunk to route calls.
Send this call through trunk
Use Trunk Select the trunk for this outbound rule.(FXO/VOIP Trunk)
Strip
Prepend
Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk.
Specify the digits to be prepended before the call is placed via the trunk.
Those digits will be prepended after the dialing number is stripped.
Filter This option is used to filter out certain characters. The characters listed in the field will be permitted, while all others will be filtered out.
Here we will discuss about how to choose outgoing trunks in two different ways.
The First way is, choose a provider or a trunk based on prefix.
This type of rule will allow users to create a prefix for choosing SIP (VOIP) or LINE (PSTN / FXO) trunk to make an outgoing call. www.allo.com
Version 2.0 24
ANO
Analog Gateway User Manual
2 &y
For Eg 1: If you would like to strip out the first digit from the dialed number follow the example:
Add “_8X.” in pattern & configure “1” in strip out field to remove the first digit from the dialed number either analog or SIP users which use the same dial plan
The Second way is, choose a provider or trunk based on actual number dialed,
This type of rule will allow the user to choose a suitable provider based on Country code. For e.g. If the user wants to Dial 44-9872837532, then adding “_X.” in Dial Pattern and configure “0” in Strip
Out field and add “44” in Prepend field & selecting VOIP Trunk/ Analog Trunk in trunk sequence,
GATEWAY will allow number dialed from 44+ followed by (any digit from 0 to 9) like 449872837532 will route through VOIP Provider 2. If the ITSP / VOIP provider offer cheaper rates for the region where number starts from 44 users can make use of this rule.
In the same way, user can create a prefix and select a LINE (PSTN / FXO) trunk to make an outgoing call.
Use failover trunk
Failover trunks Check this option to use Failover trunks where a call goes through an alternate route when the primary trunk is busy or down.
Gives the list of trunks configured. Trunks List
Strip
Prepend
Allows the user to specify the number of digits that will be stripped from the beginning of the dialed string before the call is placed via the selected trunk.
Specify the digits to be prepended before the call is placed via the trunk.
Those digits will be prepended after the dialing number is stripped.
Filter This option is used to filter out certain characters. The characters listed in the field will be permitted, while all others will be filtered out.
4.5.2 Restore Default Calling Rule
Navigate through Outgoing Calling Rules > Restore Default Calling Rule: This is where you configure Default Outgoing Calling Rules. www.allo.com
Version 2.0 25
ANO
Analog Gateway User Manual
2 &y
These are the default calling rules where they show us an example of the patterns and which all fields can be used as default.
4.6 Dial plans
Navigation: SETUPDial plans: This is where you configure Dial plans for the users.
Figure 16: Create New Dial Plan
A Dial plan is a collection of outgoing rules. Dial plan is assigned to users to specify the dialing permissions they have.
For Example: you might one Dial plan for local calling that permits the users of that Dial Plan to dial local numbers, via the “local” outgoing calling rule. Another user may be permitted to dial long distance numbers, and so would have a Dial Plan that includes both the “local” and “long distance” outgoing calling rules.
You have to create the Dial plan first before you create any user accounts to make your call successful. The Dial plan details are as follows.
Dial plan Name: The name of the user wish to see in that field of Dial plan.
Include Outgoing Calling Rules: when the outgoing Calling rules are created it displays here so that include it in the dial plan.
Include local contexts: Here the user can select the features which he wishes to use.
After all the changes, click on the save button. And don’t forget to click on apply changes button on the top navigation bar immediately after save button. www.allo.com
Version 2.0 26
ANO
Analog Gateway User Manual
2 &y
Figure 17: Dial Plan Result
4.7 Incoming Calling Rules
Navigation: SETUPIncoming Calling rule: This is where you can create/edit /delete incoming calling rules.
Figure 18: New Incoming Rule
An Incoming Calling Rule is a rule which routes the incoming call to a phone number. The
Incoming Calling Rule is a feature that enables incoming calls to be routed directly to selected stations without attendant assistance. www.allo.com
Version 2.0 27
ANO
Analog Gateway User Manual
2 &y
Incoming Calling Rule Configuration Parameters
Trunk
Time Interval
Pattern
Destination
Select the trunk to configure the inbound rule.
Select the time interval from the list specify the time for the trunk to use the inbound rule.
All patterns are prefixed with the "_".
X: Any Digit from 0-9.
Z: Any Digit from 1-9.
N: Any Digit from 2-9.
".": Wildcard. Match one or more characters.
"!": Wildcard. Match zero or more characters immediately
Select the default destination for the inbound call
• Extension
• Trunk
• Local Extension by DID www.allo.com
Version 2.0 28
ANO
Analog Gateway User Manual
2 &y
Figure 19: Incoming Calling Rules
4.8 DID Routing
Navigation: SETUP DID Routing
Direct Inward Dial. A specially configured phone line from the telephone company allows for dialing inside a company directly without having to go through an attendant. A DID line cannot be used for out dial operation since there is no dial tone offered. However, it can be configured so an outside caller can reach an inside extension with a 7-digit number throughthe phone company's central office.
Figure 20: New DID
www.allo.com
Version 2.0 29
ANO
Analog Gateway User Manual
2 &y
DID Configuration parameters
DID Number
Destinations
Enter the DID numbers provided by the VOIP Service provider
Select the DID destination. Only the selected category can be reached by DID.
• User Extension.
• Trunk.
Figure 21: DID Calling Results
www.allo.com
Version 2.0 30
ANO
Analog Gateway User Manual
2 &y
General Settings
5. General Settings
5.1 Network Settings
Navigation: Network Settings: This is where you setup your Networking Configuration
Figure 22: WAN Configuration
Figure 23: Modifying the confirmation
5.1.1 WAN Configuration
Please refer to the following tables for basic network configuration parameters www.allo.com
Version 2.0 31
ANO
Analog Gateway User Manual
2 &y
WAN Configurations
IP Address Mode
IP Address
Subnet mask
Network Id
Broadcast
Gateway
Select DHCP, Static IP. The default setting is DHCP.
Enter the IP address for static IP settings.
Enter the subnet mask address for static IP settings. The default setting is 255.255.255.0 your local network segment (Ex: 192.168.0.0)
Enter the broadcast address
Enter the gateway IP address for static IP settings.
DNS Primary Enter the DNS server 1 address for static IP settings
DNS Secondary Enter the DNS server 2 address for static IP settings
5.1.2 Host Configuration
Host Configuration is used to manage your FXO/FXS VOIP Gateway Host Name.
Host Name: Used to name the device to identify inside the LAN network. This field is optional but may be required by some Internet Service Providers or system administrators. Click the save button and apply the Network Configuration.
5.2 Admin Settings
5.2.1 General Preferences
Navigation: Admin Settings> General Preferences: This is where you can configure the General
Settings of the Gateway www.allo.com
Version 2.0 32
ANO
Analog Gateway User Manual
2 &y
Figure 24: General Preferences
General Preferences
Global Outbound CID
Configure the global CallerID used for all outbound calls when no other
CallerID is defined with higher priority. If no CallerID is defined for extension or trunk, the global outbound CID will be used as CallerID. configured, all outbound calls will have the CallerID Name set to this name. If not, the extension's CallerID Name will be used.
Ring Timeout
Configure the number of seconds to ring an extension, The default setting is 20.
VOIP Phone Digit Map: This option allows the administrator to define a global digit mapping string compatible with RFC 3435. There is no default setting and this option does not sync with the dial plan assigned to an individual user. The following examples should assist in writing an acceptable digit mapping string.
[2-9]11 - Where calls beginning with digits from 2, 3, 4…. 9 followed by 11 are dialed immediately.
0T - Where calls beginning with the digit 0 followed by a pause equal to the "Digit
Timeout" option. www.allo.com
Version 2.0 33
ANO
Analog Gateway User Manual
2 &y
+011xxx.T - Where calls beginning with the + character, followed by 011 digits and then at least three more digits before any arbitrary number is matched, dialed after Digit Timeout is reached.
0[2-9]xxxxxxxxx - Where calls beginning with 0, followed by any digit from
2,3,4…9, followed further by 9 more digits are dialed immediately.
+1[2-9]xxxxxxxx - Where calls beginning with the + character, followed by 1, followed by any digit from 2,3,4…..9, followed by 8 more digits are dialed immediately.
[2-9]xxxxxxxxx - Where calls beginning with any digit from 2,3,4….9, followed by 9 more digits are dialed immediately.
[2-9] xxxT - Where calls beginning with any digit from 2, 3, 4….9, followed by three more digits are dialed after Digit Timeout is reached.
[2-9]11|0T|+011xxx.T|0 [2-9]xxxxxxxxx|+1[2-9]xxxxxxxx|[2-9]xxxxxxxxx|[2-9]xxxT where each entry is separated by the | character. For more information, please refer to RFC 3435.
VOIP Phone Digit Timeout: The timeout variable is the number of seconds the phone will wait for each segment of a digit map expressed as an integer.
5.2.2 Gateway Settings
Navigation: Admin Settings >General settings > GATEWAY Settings: This is where you can configure the General Settings of the Gateway
Change Admin Password:
Enter the new password and retype the new password to confirm. The new password field has to be at least 4 characters
Click on “Update” and the user will be logged out.
Once the web page comes back to the login page again, enter the new password to login.
Date &Time Settings: You can set the date and time of the Gateway either through Enabling NTP or by manual entry. If you are enabling NTP, select the time zone according to your country timing and enter the NTP server details.
Enable NTP Enabling NTP allows you to set the Time zone and Date based on the NTP server provided
Time Zone
Select the proper time zone option so the Gateway can display the correct time www.allo.com
Version 2.0 34
ANO
Analog Gateway User Manual
2 &y accordingly.
NTP Server
Specify the URL or IP Address of the NTP server for the Gateway to synchronize the date and Time. For E.g.: pool.ntp.org
5.2.3 Reboot
Navigation: Admin Settings > Reboot: This is where you can configure the General Settings of the Gateway
The administrator of the FXO/FXS VOIP Gateway can remotely reboot the FXO/FXS VOIP
Gateway by pressing the “Reboot” button at the bottom of the System management. Once done the following screen will be displayed to confirm reboot.
Figure 25: Reboot
FXO/FXS VOIP Gateway will take about 40 seconds to reboot. To reboot the FXO/FXS
VOIP Gateway results in termination of active calls.
5.3 SIP Settings
5.3.1 General
Navigation: SIP settings > general: This is where you can configure the General sip settings. www.allo.com
Version 2.0 35
ANO
Analog Gateway User Manual
2 &y
Figure 26: General SIP Settings
General
Bind UDP Port
Configure the UDP port used for SIP. The default setting is 5060.
Bind IP Address
Configure the IP address to bind to. The default setting is 0.0.0.0, which means binding to all addresses.
Enable DNS SRV lookups
Select to enables DNS SRV lookups on outbound calls from the Gateway .
5.3.2 TOS
Navigation: General Settings>SIP Settings > TOS: This is where you can configure the TOS sip settings.
Figure 27: TOS
www.allo.com
Version 2.0 36
ANO
Analog Gateway User Manual
2 &y
The Details to be filled are given as:
TOS
Generate In band Ringing Configure whether the FXO/FXS VOIP Gateway should generate in band ringing or not. The default setting is "Never".
• Yes: FXO/FXS VOIP Gateway will send 180 Ringing followed by 183 Session
Progress and in-band audio.
• No: The FXO/FXS VOIP Gateway will send 180 Ringing if 183 Session
Progress has not been sent yet. If audio path is established already with 183 then send in-band ringing.
• Never: Whenever ringing occurs, the FXO/FXS VOIP Gateway will send 180
Ringing as long as 200OK has not been set yet. In band ringing will not be generated even the end point device is not working properly
Server User Agent
Allows you to configure the user agent string for the FXO/FXS VOIP Gateway
DTMF Mode
Select DTMF mode to send DTMF. The default setting is RFC2833. If "Info" is selected, SIP INFO message will be used. If "In band" is selected, 64-kbit codec PCMU and PCMA are required. When "Auto" is selected, "RFC2833" will be used if offered, otherwise "In band" will be used. The default setting is "RFC2833".
5.3.3 NAT
Navigation: General Setting > SIP settings > NAT: This is where you can configure the NAT SIP settings.
www.allo.com
Version 2.0 37
ANO
Analog Gateway User Manual
2 &y
Figure 28: NAT Settings
Email Settings
Extern IP
Configure a static address and port (optional) that will be used in outbound
SIP messages if the Gateway is behind NAT.
Extern Host
Extern Refresh
you can specify an external host name and Asterisk will perform DNS queries periodically based on the External Refresh Interval
Configure the refresh interval for the external host (if used) The default setting is 10.
Local Network Address Specify a list of network addresses that are considered inside of the NAT network. Multiple entries are allowed. If not configured, the external IP address will not be set correctly.
A sample configuration could be as follows: 192.168.0.0/255.255.255.0
NAT Mode
This is a global NAT setting that will affect all peers and users. The default setting is “YES".
• YES = Always ignore info and assume NAT
• NO = Use NAT mode only according to RFC3581 www.allo.com
Version 2.0 38
ANO
Analog Gateway User Manual
2 &y
• NEVER = Never attempt NAT mode or RFC3581 support
• ROUTE = Assume NAT, don't send report.
Allow RTP Reinvite
If enabled, the Gateway will try to redirect the RTP media stream (audio) to go directly from the caller to the Callee.
• Yes : Allow RTP media direct
• No NAT: Allow media path redirection (Reinvite) but only when the peer is not being behind NAT. The RTP core can detect if the peer is behind NAT or not based on the IP address where the media comes from.
• Update: Use UPDATE for media path redirection, instead of INVITE.
Some devices do not support this (especially if one of them is behind
NAT).
5.3.4 Misc
Navigation: General Settings > SIP settings > Misc: This is where you can configure the miscellaneous SIP settings.
The details to be filled are given as:
Figure 29: Misc
www.allo.com
Version 2.0 39
ANO
Analog Gateway User Manual
2 &y
FAX Settings
FAX Format
T.38 fax (UDPTL)
Select the FAX format either in TIFF or PDF
Enables T.38 Fax Mode otherwise pass-through mode is enabled
Out Bound SIP Registration Settings
Register
Register as a SIP user agent to a SIP proxy (provider)
Register Time-Out
Configure the register retry timeout (in seconds). The default setting is 20.
Register Attempts
Configure the number of registration attempts before the Gateway gives up. The default setting is 0, which means the Gateway will keep trying until the server side accepts the registration request.
5.3.5 Codecs
Navigation: SIP settings > Codec’s: The following Audio & Video codec’s are supported in
FXO/FXS VOIP Gateway.
Figure 30: Codecs
G711 u-law
G711 a-law
G.726(32)
G.729 www.allo.com
Version 2.0 40
ANO
Analog Gateway User Manual
2 &y
Select the codec’s from the list by enabling it.
Figure 31: Create new config file
www.allo.com
Version 2.0 41
ANO
2 &y
Analog Gateway User Manual
Tools
6. Tools
6.1 Back Up:
The Gateway configuration can be backed up locally or via network. The backup file will be used to restore the configuration on Gateway when necessary.
Figure 32: General Settings
www.allo.com
Version 2.0 42
ANO
Analog Gateway User Manual
2 &y
Figure 33: PBX settings
Users could backup the Gateway configurations for restore purpose by clicking on “Create New
Backup” under Tools > Back Up. www.allo.com
Version 2.0 43
ANO
Analog Gateway User Manual
2 &y
Figure 34: Backup Results
Once the backup is done, the list of the backups will be displayed with the date and time on the web page. Users can download, restore, or delete it from the Gateway internal storage or the external device.
Besides local backup, users could back up the configuration a remote server via TFTP/ HTTP protocol under Web GUI->Tools > Back Up.
RESTORE CONFIGURATION FROM BACKUP FILE
To restore the configuration on the Gateway from a backup file, users could go to Web GUI-
>Tools ->Backup. A list of previous configuration backups is displayed on the web page. Users could click on “Restore Previous config” of the desired backup file and it will be restored to the
Gateway. www.allo.com
Version 2.0 44
ANO
Analog Gateway User Manual
2 &y
Figure 35: Backup Configuration
If users have other backup files on PC to restore on the Gateway, click on "Browse" first and select it from local PC to upload on the Gateway, and then click “Upload”.
Figure 36: Delete Backup configuration
6.2 Firmware Upgrade
The Firmware Upgrade page allows you to update the Gateway with the latest release available, which can contain key updates, added functionalities and bug fixes. When a new firmware release is available, download it and save to your local PC. Then, browse for the file, and click the
Upload button. Please contact ALLO support team for the latest firmware upgrade
( http://support.allo.com/ ) www.allo.com
Version 2.0 45
ANO
Analog Gateway User Manual
2 &y
Figure 37: Firmware up gradation
While upgrading the firmware, please make sure that there won’t be power or network disturbances and also make sure to take back-up of configuration if any.
During the firmware upgrade All the Front LED’s start blinking.
6.3 File Editor
Navigation: File Editor: This is where you can edit the configuration files or verify whether the configuration files are updated.
In the File Editor filed mention the configuration file you want to view. It displays the contents of the file. Here you can view modify the contents of the file. If the user wishes to create a new configuration file it can be done using the new file.
6.4 Asterisk CLI
Navigation: Tools >Asterisk CLI: This page gives an easy access to the user to execute the commands of the CLI. An Example of the “sip show peers” displays all the Gateway user extensions with the registration status.
Figure 38: Asterisk CLI
www.allo.com
Version 2.0 46
ANO
Analog Gateway User Manual
2 &y
6.5 Diagnostics
On the Gateway, users could capture traces, ping remote host and trace route remote host for troubleshooting purpose under Web GUI->Tools > Diagnostic.
Ping
Enter the target host in a host name or IP address. Then press "Start" button. The output result will dynamically display in the window below.
Figure 39: Diagnostic Ping Result
www.allo.com
Version 2.0 47
ANO
Analog Gateway User Manual
2 &y
7. Status
Status
7.1 Call Detail Records
Navigation: Call Detail Records: This is where you can create Call Reports
Figure 40: Call Detail Report
To create a new Report, select the inbound calls, outbound calls, internal calls, and External calls. A list with call details will display in the Call Reports section.
By clicking on the delete button at the bottom Entire call details records (CDR) of the Gateway are cleared
CDR can also be filtered by selecting inbound calls, outbound calls, internal calls and External calls. www.allo.com
Version 2.0 48
ANO
Analog Gateway User Manual
2 &y
You can select the number of lists to show in the listings by selecting the right drop down box. By clicking on the Previous and Next button you can see the list pages in the next and the previous pages.
You can even download the CDR in CSV format by clicking “Download” button, which makes the
Download file to display the top of the GUI page. Whereby right Click on the “Download File” link and download the CDR using the 'Save Link As'.
7.2 Active Channels
It displays the current Active Channels on the Gateway with the options to Hang-up. When calls are in progress since there is always refreshing Active Channels in 10 seconds the Current Active
Channels on the Gateway are displayed.
Figure 41: Active Calls
7.3 System Info
The Gateway status can be accessed via Web GUI->Status->System Info, which displays the following system information.
• General
• Network
• Disk Usage
• Memory Usage www.allo.com
Version 2.0 49
ANO
Analog Gateway User Manual
2 &y
Figure 42: General System Information
Figure 43: Network Information
www.allo.com
Version 2.0 50
ANO
Analog Gateway User Manual
2 &y
Figure 44: Disk Usage
General
Figure 45: Memory Usage
You will have a summary of your general information, such as Firmware
Version, Uptime, Asterisk Build, Server Date & Time Zone, and Hostname.
Network Network Status you will have a summary of your Network information, such as
Hostname, WAN IP Address, Subnet Mask, WAN MAC Address and Default
Gateway (you may refer to Settings > Network Settings for more info).
Disk Usage
Disk you will have a summary of Disk usage and Disk free space available on the file system.
Memory Usage
Memory Status you will see total memory resources, including RAM usage,
Compact Flash usage. www.allo.com
Version 2.0 51
ANO
Analog Gateway User Manual
2 &y
8. APPLY Changes
Navigation: APPLY CHANGES (On the right top of the web GUI)
This is the button which you must press after adding / editing / deleting such things as
Extensions , modifying settings such as General Settings, VOIP Accounts, Network Settings, DID
Routing, Firmware Upgrades, and other System Settings.
Figure 46: Apply changes
www.allo.com
Version 2.0 52
ANO
2 &y
Analog Gateway User Manual
FAQs
9. Frequently Asked Questions (FAQ)
1. How to access GUI of factory default Analog Gateway?
Power on the device and connect RJ45 cross cable on one end to the Ethernet port of the card and the other end to your PC.
1) Keep your PC IP network settings in manual mode and assign 192.168.113.xxx with subnet mask 255.255.255.0
2) Open the Mozilla Firefox browser and enter http://192.168.113.252:8088 factory default
IP of the card.
3) Login using username: admin and password: admin
2. How to change the network settings of analog gateway?
Connect cross over cable from FXO/FXS card to your PC. Keep your PC network configuration in manual mode and set 192.168.113.xxx.
Open Mozilla Browser and enter http:192.168.113.252:8088.
Username: admin
Password: admin
1. Open the GUI of the FXO/FXS card
2. Go to network settings
3. If your network has enabled DHCP server then set DHCP “yes”
4. If DHCP server is not running in your network then set DHCP “no” and assign a static IP to the device.
5. Click Save and Connect Straight Ethernet cable from FXO/FXS card to your network switch.
6. Connect an analog phone to FXS port, FXO/FXS card and press”**” and device will announce an IP address.
7. Open that IP in Mozilla Firefox browser http://XXX.XXX.XXX.XXX:8088
3. How to create SIP trunk in analog gateway?
1. Go to Trunks (Analog & SIP) VOIP Trunks.
2. Click New SIP trunk and select type as “SIP” www.allo.com
Version 2.0 53
ANO
Analog Gateway User Manual
2 &y
Figure 47: Create New SIP Trunk
3. Select context naming based on username it will create context based on the username
4. Provider name: Give an unique name for this trunk
5. Hostname: Add the IP address of the VoIP trunk service provider of IPPBX
6. Host port: Enter the default SIP port: 5060
7. Username: It would be the user account ID provided by your service provider or IPPBX
8. Password: It authenticates the user account provided by VoIP service provider or IPPBX.
9. DID routing: Enable DID Routing if you are accepting DID numbers through this SIP trunk. Once you enable this DID Routing, all calls will route to DID Routing table.
10. Once check the Registration box, to send the registration request to a VoIP service provider or IPPBX.
11. Click Save and Apply Changes.
4. How to create outgoing call rule creation in Analog Gateway?
1. Open GUI of the Analog card and go to Outgoing Calling Rules
2. Click “New Ruling Rule” www.allo.com
Version 2.0 54
ANO
Analog Gateway User Manual
2 &y
Figure 48: New Calling Rule
3. Provide a name for the rule
4. Pattern should start with followed by “X.” and it should look like”_X.” And you can make prefix based pattern as well. For an Example: _9X. And Strip: 1 the outgoing calls with prefix 9 will obey this rule and pass through the Trunk which has selected in “Use Trunk”
Place.
5. Use Trunk: Select the appropriate trunk for which this rule should work.
6. Strip: The above example clearly explained how many numbers should be stripped from the called number.
7. Prepend Digits: what are the digits should be prefixed for the called number.
You can leave rest of the fields as default.
Click save, Go to Dial Plans and add this new outgoing rule to the existed dial plan
Click Save and Apply Changes.
5. How to create SIP Trunk?
1) Open GUI of the FXO/FXS cards and Go to Trunks (Analog/SIP) and click on VOIP Trunks and create New SIP trunk. www.allo.com
Version 2.0 55
ANO
Analog Gateway User Manual
2 &y
Figure 49: Create New SIP Trunk
2) Select SIP type and enter all the details as shown below
Figure 50: Create New SIP Trunk
If you want DID routing, you can check the Box. All the calls are coming inside the analog card through this 3CX trunk will go to DID routing table. www.allo.com
Version 2.0 56
ANO
Analog Gateway User Manual
2 &y
3) Click SAVE and APPLY CHANGES, you can see the registered status in the System Status page.
4) Create outgoing Calling Rule in FXS/FXO card using this trunk to reach the 3CXPBX and add it to Dial Plan.
6. How to create the new incoming calling rule?
Open the GUI and go to Incoming Calling Rules
Create New Incoming Rule
Figure 51: New Incoming Rule
2) Select the Appropriate trunk either FXO trunk or VoIP trunk from the Trunk dropdown box.
3) Select the default time interval
4) Pattern: “_X.” will accept the calls
5) Destination: Select the destination for the incoming call.
Click Update and Apply Changes.
7. How to create the FXO trunk?
1) Connect PSTN lines on FXO ports and Go to Trunks (Analog & SIP)
2) Create New Analog Trunk www.allo.com
Version 2.0 57
ANO
Analog Gateway User Manual
2 &y
Figure 52: Create FXO Trunk
3) Select the port and give a name to that trunk and click Add.
4) Create outgoing calling rules for this trunk
5) Add that outgoing rule into existed dial plan.
Click Save and Apply Changes.
8. How to make basic communication between the analog cards with IPPBX?
In order to make basic communication between the analog card with IPPBX, Follow the below steps.
1) Set up the SIP trunk between the analog card and IPPBX.
2) Assign extension numbers for FXS ports
3) Create an outbound rule for the SIP trunk and add it to dial plan
4) Set up the incoming calling rule for that SIP trunk and route the call to one of the FXS ports.
10. Explain Trunks Bridging (Sending call from one Trunk to another Trunk)?
Trunks bridging means, if the call is coming from one trunk then we can send the call directly to another trunk.
Scenario No 1: Call is coming from FXO trunk and sending to SIP trunk
1) Create an incoming calling rule for FXO trunk Pattern as _X.
2) You can set the default option for a time interval
3) Destination will be the SIP trunk.
4) Add the FXO line number in the “Number “field.
Scenario No 2: Call is coming from SIP trunk and sending to SIP trunk
www.allo.com
Version 2.0 58
ANO
Analog Gateway User Manual
2 &y
Let us say, if you have two SIP trunks like SIP trunk A and SIP trunk B
1) Create an incoming calling rule for SIP trunk A. Pattern as _X.
2) You can set the default option for a time interval
3) Destination will be the SIP trunk B.
4) Strip Digits: Number of the digits will be trimmed from the dialed number.
5) Prepend Number: Prefix to add the dialed number. www.allo.com
Version 2.0 59
ANO
ATA
DHCP
WAN
DNS
FXO
FXS
2 &y
Analog Gateway User Manual
Appendix
10. APPENDIX-A:
Glossary
Definition
Term
GATEWAY
IP ADDRESS
Analog Telephone Adapter: Used to connect a standard telephone to a highspeed modem to facilitate VOIP or fax calls over the Internet.
Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network.
Wide Area Network. A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs).
The Domain Name System is the system that translates Internet domain names into IP numbers. A "DNS Server" is a server that performs this kind of translation.
In telecommunications, a Foreign Exchange Office, or FXO, is a telephone signaling interface that receives POTS, or "plain old telephone service".
Foreign Exchange Station is the interface on a VOIP device for connecting directly to phones, faxes, and CO ports on Gateways or key telephone systems.
A network point that acts as an entrance to another network
LAN
NETMASK
Every machine that is on a network (a local network, or the network of the
Internet) has a unique IP number [four sets of numbers divided by period with up to three numbers in each set. (i.e. 192.168.0.100)] - If a machine does not have an IP address it cannot be on a network.
Local Area Network: A LAN is a group of computers and associated devices that share a common communications line or wireless link and typically share the resources of a single processor or server within a small geographic area
(for example, within an office building).
Used by the TCP/IP protocol to decide how the network is broken up into sub-networks (ex: 255.255.255.0). www.allo.com
Version 2.0 60
ANO
Analog Gateway User Manual
PBX
2 &y
PROXY
SIP
PSTN
VOIP
WAN
Private Branch Exchange: An in-house telephone switching system that interconnects telephone extensions to each other, as well as to the outside telephone network.
A server that receives requests intended for another server and that acts on the behalf of the client behalf (as the client proxy) to obtain the requested service. A proxy server is often used when the client and the server are incompatible for direct connection. For example, the client is unable to meet the security authentication requirements of the server but should be permitted.
Session Initiation Protocol: An application-layer control protocol, a Signaling protocol for Internet Telephony. SIP can establish sessions for features such as audio/videoconferencing, interactive gaming, and call forwarding to be deployed over IP networks thus enabling service providers to integrate basic
IP telephony services with Web, e-mail, and chat services. In addition to user authentication, redirect and registration services, SIP Server supports traditional telephony features such as personal mobility, time-of-day is routing and call forwarding based on the geographical location of the person being called.
Public Switched Telephone Network: This is defined as the regular telephone network services.
Voice over Internet Protocol. The technology used to transmit voice conversations over a data network using the Internet Protocol. Such data network may be the Internet or a corporate Intranet.
Wide Area Network. A computer network that spans a relatively large geographical area. Typically, a WAN consists of two or more local-area networks (LANs). www.allo.com
Version 2.0 61
ANO
Analog Gateway User Manual
2 &y www.allo.com
Version 2.0 62
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Related manuals
advertisement