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HP Pavilion 14 Chromebook
Maintenance and Service Guide
SUMMARY
CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only
be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. Go to
Removal and replacement procedures on page 15 for details.
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard
Company under license. Google is a trademark of Google Inc. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: January 2013
Document Part Number: 709592-001
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
Packaging and transporting guidelines ............................................. 17
v
vi
1 Product description
Category
Product Name
Processor
Chipset
Graphics
Display panel
Memory
Hard drives
Audio and video
Ethernet
Wireless
Description
HP Pavilion 14 Chromebook
Intel® Celeron® 847 (1.1GHz, 1333 MHz/2 MB L3 Cache, dual core, controllable TDP,
8 W-17 W)
Intel NM70 Express chipset
Intel HD Graphics
Supports HD Decode, DX11, and HDMI
35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), flat (3.6 mm) SVA
BrightView (1366×768) display:
●
Typical brightness: 200 cd/m 2 (nits)
●
All display assemblies include two wireless local area network (WLAN) antenna cables
●
Supports 16:9 ultra-wide aspect ratio
Two SODIMM memory module slots
DDR3L-1600 MHz Dual Channel support
DDR3-1333 MHz support (DDR3L-1600 downgraded to DDR3-1333)
Supports up to 4 GB of system RAM in the following configurations:
●
4096 MB total system memory (4096 MB × 1)
●
2048 MB total system memory (2048 MB × 1)
Supports 6.35 cm (2.5 in) hard drives in
9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
Serial ATA (SATA)
Supports the following single hard drive configurations:
●
320 GB, 5400 rpm, 9.5 mm
●
320 GB, 5400 rpm, 7.0 mm
●
16 GB solid-state drive
One digital microphone
Two Altec Lansing speakers
HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by
30 frames per second
Integrated 10/100 network interface card (NIC)
Integrated wireless local area network (WLAN) options by way of wireless module
1
Category Description
External media card
Internal media cards
Ports
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
●
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth® 4.0 combo adapter, HMC
HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory Card
●
MultiMediaCard (MMC)
●
One half-size Mini Card slot for WLAN
●
Audio-in/Audio-out (combination headphone/microphone)
●
HDMI version 1.4 supporting up to 1920×1200 @ 60Hz
●
HP AC power adapter
●
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
Keyboard/pointing devices
Full-size, island-style keyboard
TouchPad with two buttons:
●
Multitouch gesture support enabled as default
●
Taps enabled by default
Power requirements
Security
AC adapter
65 W AC adapter, nPFC
Battery
4 cell, 37 Whr, 2.55 Ah, Li-ion battery
Supports fast charge
Security cable slot
Trusted Platform Module (TPM) functionality
Operating system
Serviceability
Preinstalled:
●
Google™ Chrome OS
End-user replaceable parts:
●
AC adapter
●
Battery
●
Keyboard
2 Chapter 1 Product description
2 External component identification
Display
Component
(1)
WLAN antennas (2)*
Description
Send and receive wireless signals to communicate with wireless local area networks (WLANs).
On: The webcam is in use.
(2)
(3)
Webcam light
HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video.
(4)
Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region.
Display 3
Top
TouchPad
Component
(1)
(2)
(3)
TouchPad zone
Left TouchPad button
Right TouchPad button
Description
Moves the on-screen pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
4 Chapter 2 External component identification
Lights, speakers, and buttons
Component
(1)
(2)
Power light
(3)
(4)
Caps lock light
Description
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
●
Off: The computer is off.
●
When the computer is off, press the button to turn on the computer.
●
When the computer is in the Sleep state, press the button briefly to exit that state.
●
When the computer is on and you want to lock the screen, briefly press the power button until you see the sign-in screen appear. Pressing the power button during screen lock mode will turn off the computer.
●
When computer is on and you want to turn off the computer, press and hold the power button until it turns off.
White: Caps lock is on, which switches the letter keys to all capital letters.
Top 5
Left side
(2)
Vent
(3)
(4)
Component
(1)
Security cable slot
USB 2.0 port
Audio-out (headphone) jack/Audio-in
(microphone) jack
Description
Attaches an optional security cable to the computer.
NOTE:
The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Enables airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects an optional USB 2.0 device.
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices.
WARNING!
To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE:
When a device is connected to the jack, the computer speakers are disabled.
NOTE:
Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
6 Chapter 2 External component identification
Right side
Component
(1)
Power light
(2)
(3)
Drive light
Digital Media Slot
(4)
(5)
(6)
USB 2.0 ports (2)
HDMI port
RJ-45 (network) jack lights
(7)
(8)
RJ-45 (network) jack
AC adapter light
(9)
Power connector
Description
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
●
Off: The computer is off.
●
Blinking white: The drive is being accessed.
Supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory
Card
●
MultiMediaCard (MMC)
Connect optional USB 2.0 devices.
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.
●
White: Computer is connected to a network.
●
Blinking amber: Data is being transferred.
NOTE:
When both lights are off the computer is not connected to a network.
Connects a network cable.
●
White: The AC adapter is connected and the battery is charged.
●
Blinking white: The battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is charging.
●
Off: The computer is using DC power.
Connects an AC adapter.
Right side 7
Bottom
Component
(1)
(2)
Battery bay
Battery lock
(3)
Vents (4)
(4)
Battery release latch
Description
Holds the battery.
Unlocks and locks the battery.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Releases the battery from the battery bay.
8 Chapter 2 External component identification
3 Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer.
NOTE:
Your label may look slightly different from the illustration in this section.
Item Description
(1)
(2)
(3)
Product name
Serial number
Product part number
(4)
(5)
Warranty period
Model description
(select models only)
Function
This is the model name for the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
Service label 9
Computer major components
Item
(1)
(2)
Component Spare part number
35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly. The display assembly is spared at the subcomponent level only.
NOTE:
For a full list of display spare parts, see
Display assembly subcomponents on page 12 .
Keyboard, black finish (includes keyboard cable):
●
For use in Canada 708135-DB1
10 Chapter 3 Illustrated parts catalog
Item
(9)
(7)
(8)
(3)
(4)
(5)
(6)
(14)
(15)
(16)
(17)
(18)
(10)
(11)
(12)
(13)
Component
●
For use in Latin America
●
For use in the United States
Top cover, sparkling black (includes TouchPad)
Power button board (includes cable)
System board (includes processor and replacement thermal material)
Memory modules (two, DDR3-1600 MHz, PC3-12800):
●
4 GB
●
2 GB
Heat sink (includes replacement thermal material)
RTC battery
Hard drive SATA, (does not include hard drive bracket or cable):
9.5 mm (0.37 in) x 6.35 cm (2.50 in):
●
320 GB, 5400 rpm
7.0 mm (0.28 in) × 6.35 cm (2.50 in):
●
320 GB, 5400 rpm
Solid-state drive, 16 GB
Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, screws, and cable)
WLAN module:
●
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
Platform Controller Hub (PCH) heat sink
Speaker assembly (includes left and right speakers and cable)
Battery, 4 cell, 37 Whr, (2.55 Ah)
Fan
RJ-45 cover
Power connector
USB board (includes cable and audio-out/audio-in jack)
Base enclosure
Rubber Feet Kit, not illustrated
Spare part number
708135-161
708135-001
708136-001
697901-001
704989-001
691740-001
691739-001
697915-001
697917-001
622643-005
645193-005
713526-001
697905-001
676786-005
699248-001
697918-001
695192-001
697914-001
700428-001
697921-001
697902-001
708134-001
697906-001
Computer major components 11
Display assembly subcomponents
Item
(4)
(5)
(6)
(1)
(2)
(3)
(7)
Component
Display bezel
Display Hinge Kit (includes left and right display hinges and brackets)
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
Webcam/microphone module
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Back cover, sparkling black
Miscellaneous parts
Component
AC adapter (65 W RC V AC)
Power cord (3-pin, black, 1.83 m):
●
For use in North America
●
For use in the United Kingdom and Singapore
Spare part number
697907-001
697908-001
698523-001
697903-001
697913-001
697911-001
708133-001
Spare part number
693715-001
490371-001
490371-031
12 Chapter 3 Illustrated parts catalog
Component
Screw Kit (not illustrated)
Thermal Material Kit
Spare part number
697912-001
680571-001
676786-005
680571-001
691739-001
691740-001
693715-001
695192-001
697901-001
697902-001
697903-001
697905-001
697906-001
697907-001
697908-001
697911-001
697912-001
697913-001
697914-001
697915-001
697917-001
697918-001
697921-001
698523-001
699248-001
Sequential part number listing
Spare part number
490371-001
490371-031
622643-005
645193-005
Description
Power cord for use in North America (black, 3-pin, 1.83 m)
Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)
320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
320 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
Thermal Material Kit (includes replacement thermal paste and pads)
2 GB memory module (DDR3-1600 MHz, PC3-12800)
4 GB memory module (DDR3-1600 MHz, PC3-12800)
65 W, nPFC, AC adapter
4 cell, 37 Whr, 2.55 Ah Li-ion battery
Power button board (includes cable)
USB board (includes cable and audio-out/audio-in jack)
Webcam/microphone module
Hard Drive Hardware Kit (includes hard drive bracket, screws, and cable)
Rubber Feet Kit
Display bezel
Display Hinge Kit (includes left and right display hinges and brackets)
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Screw Kit
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Fan
Heat sink (includes replacement thermal material)
RTC battery
Speaker assembly (includes left and right speakers and cable)
Power connector
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
PCH heat sink
Sequential part number listing 13
Spare part number
700428-001
704989-001
708133-001
708134-001
708135-001
708135-161
708135-DB1
708136-001
713526-001
Description
RJ-45 cover
System board (includes processor and replacement thermal material)
Back cover, sparkling black
Base enclosure
Keyboard with black finish for use in the United States (includes cable)
Keyboard with black finish for use in Latin America (includes cable)
Keyboard with black finish for use in Canada (includes cable)
Top cover, sparkling black (includes TouchPad)
16 GB solid-state drive
14 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
CAUTION:
The user-replaceable parts for this computer are:
AC adapter
Battery
Keyboard
For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE:
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:
Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Preliminary replacement requirements 15
Drive handling
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, turn off the computer.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION:
To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION:
A product can be degraded by as little as 700 V.
16 Chapter 4 Removal and replacement procedures
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
Relative humidity
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
Preliminary replacement requirements 17
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
18 Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are a number of screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Service label
When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer.
NOTE:
Your label may look slightly different from the illustration in this section.
(4)
(5)
Item
(1)
(2)
(3)
Description
Product name
Serial number
Product part number
Warranty period
Model description (select models only)
Function
The name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
Component replacement procedures 19
Battery
Description
4 cell, 37 Whr, 2.55 Ah Li-ion battery
Spare part number
695192-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release lock (1) far enough that it rests in the unlocked position.
3.
Slide the battery release latch (2) to release the battery.
4.
Slide the battery (3) from the middle to remove it from the computer.
To insert the battery, follow these steps:
CAUTION:
Do not slant the battery as you insert it.
1.
Holding the battery in the middle, slide the battery (1) straight into the computer until the battery release latch locks into place.
20 Chapter 4 Removal and replacement procedures
2.
Reset the battery release lock (2) to the locked position.
Computer feet
Description
Rubber Feet Kit
Spare part number
697906-001
The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.
Component replacement procedures 21
Display panel
Description
Display bezel
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
Spare part number
697907-001
698523-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the display panel, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
NOTE:
To replace the entire display assembly, additional steps are required (see
Display Assembly on page 49 ).
Remove the panel:
1.
Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel to the display assembly.
2.
Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure.
22 Chapter 4 Removal and replacement procedures
3.
Remove the display bezel (4).
4.
Remove the four Phillips screws for the display panel.
NOTE:
Support the display panel as you lean the panel forward.
5.
Move the panel toward the keyboard (1).
6.
Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.
Component replacement procedures 23
7.
Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).
Reverse this procedure to replace the panel.
Keyboard
NOTE:
The keyboard spare part kit includes a keyboard cable.
Description
Black keyboard:
●
For use in Latin America
●
For use in Canada
●
For use in the United States
Spare part number
708135-161
708135-DB1
708135-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the keyboard, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
24 Chapter 4 Removal and replacement procedures
Remove the keyboard:
1.
Remove the two Phillips screws that secure the keyboard to the computer.
2.
Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.
Component replacement procedures 25
3.
Turn the computer right-side up with the front toward you and open the display.
4.
Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard.
26 Chapter 4 Removal and replacement procedures
5.
Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector
(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.
6.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Top cover
NOTE:
The top cover spare part kit includes the TouchPad support, TouchPad board and
TouchPad cable.
Description
Sparkling black top cover
Spare part number
708136-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the top cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
Component replacement procedures 27
Remove the top cover:
1.
Remove the seven Phillips screws that secure the top cover to the base enclosure.
2.
Disconnect the power button cable (1) and the TouchPad cable (2).
3.
Close the display and turn the computer upside down.
28 Chapter 4 Removal and replacement procedures
4.
Remove the eight Phillips screws from the bottom of the computer.
5.
Turn the computer over and open the display.
6.
Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).
When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:
●
Power button board and cable (see Power button board on page 30 ).
Component replacement procedures 29
Reverse this procedure to install the top cover.
Power button board
Description
Power button board (includes cable)
Spare part number
697901-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the power button board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
Remove the power button board:
1.
Turn the top cover upside down, with the front toward you.
2.
Remove the Phillips screw (1) and tape that secure the power button board to the top cover.
3.
Release the clips, lift the power button board (2), and carefully slide the power button cable out from the guides (3) to remove the power button board.
Reverse this procedure to install the power button board.
30 Chapter 4 Removal and replacement procedures
Hard drive
NOTE:
The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws.
Description
9.5 mm (0.37 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA
7.0 mm (0.28 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA
16 GB solid-state drive, SATA
Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws)
Spare part number
622643-005
645193-005
713526-001
697905-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the hard drive, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
Remove the hard drive:
1.
Disconnect the USB cable on top of the hard drive from the computer.
NOTE:
If it is necessary to replace the hard drive cable, see
Component replacement procedures 31
2.
Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
3.
Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.
To install a hard drive, reverse the removal procedure.
32 Chapter 4 Removal and replacement procedures
USB board/Audio jack
Description
USB board (includes cable and audio-out/audio-in jack)
Spare part number
697902-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the USB board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 31 ).
Remove the USB board:
NOTE:
One side of the USB cable lies across the hard drive. It is disconnected during the hard drive removal process.
1.
Remove the screw (1) and gently lift the USB board (2) up.
2.
Slide the USB board (3) out to remove it.
Reverse this procedure to install the USB board.
Component replacement procedures 33
WLAN module
Description
Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC
Spare part number
676786-005
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE:
The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.
34 Chapter 4 Removal and replacement procedures
2.
Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.)
3.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE:
The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket.
NOTE:
If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
Component replacement procedures 35
Reverse this procedure to install the WLAN module.
36 Chapter 4 Removal and replacement procedures
System board
NOTE:
The processor is included on the system board.
The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads.
Description
System board
Spare part number
704989-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the system board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 31 ).
8.
Remove the USB board (see
USB board/Audio jack on page 33 ).
9.
Remove the WLAN (see
After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
Memory module (see
●
RTC battery (see
●
Heat sink (see
●
PCH heat sink (see
Remove the system board:
1.
Disconnect the following cables from the system board:
●
Display panel cable (1)
●
Speaker cable (2)
●
Fan power connector (3)
Component replacement procedures 37
2.
Remove the power connector bracket Phillips screw (1) and remove the power connector bracket (2).
3.
Remove the two Phillips screws (3) that secure the system board to the base enclosure.
4.
Lift the left side of the system board (1) until it rests at an angle.
5.
Remove the system board by sliding it up and to the left at an angle (2).
38 Chapter 4 Removal and replacement procedures
6.
Disconnect the power connector cable (3).
7.
Remove the hard drive cable:
a.
Turn the system board upside down, with the front toward you.
b.
Disconnect the hard drive cable from the system board.
Reverse this procedure to install the system board.
Component replacement procedures 39
Memory module
WARNING!
To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
CAUTION:
Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
Description
4 GB (DDR3-1600 MHz, PC3-12800)
2 GB (DDR3-1600 MHz, PC3-12800)
Spare part number
691740-001
691739-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing a memory module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/Audio jack on page 33
).
9.
Remove the WLAN (see
10.
Remove the system board (see
To remove a memory module:
1.
Turn the system board upside down to access the memory module.
2.
Spread the retention clips (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)
40 Chapter 4 Removal and replacement procedures
3.
Remove the memory module (2) by pulling it away from the slot at an angle.
CAUTION:
To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
CAUTION:
To protect a memory module after removal, place it in an electrostatic-safe container.
To replace the memory module:
1.
Align the notched edge of the replacement memory module with the tab in the memory module slot, and then press the module (1) into the slot at a 45-degree angle until it is firmly seated.
Component replacement procedures 41
2.
Press down on the left and right sides of the memory module (2) until the side retention clips snap back into place.
3.
Reverse the previous steps to replace the following items:
●
System board
●
WLAN
●
USB board
●
Hard drive
●
Top cover
●
Keyboard
●
Battery
●
Any external devices and the AC adapter
42 Chapter 4 Removal and replacement procedures
RTC battery
Description
RTC battery
Spare part number
697917-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the RTC battery, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 31 ).
8.
Remove the USB board (see
USB board/Audio jack on page 33 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the RTC battery:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is spring loaded and will pop up. Lift and remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures 43
PCH heat sink
Description
PCH heat sink
Spare part number
699248-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the PCH heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/Audio jack on page 33
).
9.
Remove the WLAN (see
10.
Remove the system board (see
Remove the PCH heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the two Phillips screws (1) and lift off the PCH heat sink (2).
Reverse this procedure to install the PCH heat sink onto a replacement system board.
44 Chapter 4 Removal and replacement procedures
Heat sink
Description
Heat sink
Spare part number
697915-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 31 ).
8.
Remove the USB board (see
USB board/Audio jack on page 33 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the heat sink.
a.
Loosen the captive screws (1) and lift the heat sink (2) from the system board.
Component replacement procedures 45
b.
Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board.
Fan
3.
Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the replacement heat sink.
Description
Fan
Spare part number
697914-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the fan, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/Audio jack on page 33
).
9.
Remove the WLAN (see
10.
Remove the system board (see
To remove the fan from the base enclosure:
1.
Disconnect the fan cable.
46 Chapter 4 Removal and replacement procedures
2.
Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.
Reverse this procedure to install the cooling fan in the base enclosure.
Speaker assembly
Description
Speaker assembly
Spare part number
697918-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 31 ).
8.
Remove the USB board (see
USB board/Audio jack on page 33 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the speaker assembly:
NOTE:
The speaker screws were removed during the process to remove the top cover.
1.
Gently release the wires (1) routed along the top of the base enclosure.
Component replacement procedures 47
2.
Lift both pieces of the speaker assembly (2).
Reverse this procedure to install the speaker assembly on the base enclosure.
RJ-45 cover
Description
RJ-45 cover
Spare part number
700428-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the RJ-45 cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/Audio jack on page 33
).
9.
Remove the WLAN (see
10.
Remove the system board (see
Remove the RJ-45 cover:
1.
Remove the Phillips M screw (1) for the RJ-45 cover.
48 Chapter 4 Removal and replacement procedures
2.
Lift the RJ-45 cover (2) to remove it from the base enclosure.
Reverse these procedures to replace the RJ-45 cover.
Display Assembly
Description
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Back cover, sparkling black
Display Hinge Kit (includes left and right display hinges and brackets)
Webcam/microphone module
Spare part number
697913-001
697911-001
708133-001
697908-001
697903-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the display assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the display panel (see Display panel on page 22 ).
6.
Remove the keyboard (see
7.
Remove the top cover (see
).
8.
Remove the hard drive (see Hard drive on page 31 ).
9.
Remove the USB board (see
USB board/Audio jack on page 33 ).
10.
Remove the WLAN (see
11.
Remove the system board (see
).
Component replacement procedures 49
Remove the display assembly:
CAUTION:
Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
1.
Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2).
2.
If it is necessary to replace the webcam/microphone module:
a.
Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the back cover with double-sided tape.)
b.
Disconnect the webcam/microphone cable (1) from the webcam/microphone module.
c.
Remove the webcam/microphone module (2).
50 Chapter 4 Removal and replacement procedures
3.
Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them.
4.
If it is necessary to replace the display panel cable:
a.
Gently remove the cable from the routing clips (1).
b.
Detach and release the cable (it is attached to the back cover with double-sided tape), and remove the cable (2).
5.
If it is necessary to replace the wireless antenna cables and transceivers:
a.
Release the wireless antenna cables from the clips (1) built into the back cover.
b.
Release the wireless antenna transceivers from the back cover. (The wireless antenna transceivers are attached to the back cover with double-sided tape.)
Component replacement procedures 51
c.
Remove the wireless antenna cables and transceivers (2).
Reverse this procedure to reassemble and install the display assembly.
Power connector
Description
Power connector
Spare part number
697921-001
IMPORTANT:
Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the power connector, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 20 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/Audio jack on page 33
).
9.
Remove the WLAN (see
10.
Remove the system board (see
11.
Remove the display assembly (see
Remove the power connector:
52 Chapter 4 Removal and replacement procedures
NOTE:
The power connector screw and bracket were removed during the process to remove the system board.
▲
Lift out the power connector to remove it from the base enclosure.
Reverse these procedures to replace the power connector.
Component replacement procedures 53
5 Specifications
Computer specifications
Metric U.S.
Dimensions:
Width
Depth
Height (front to back)
Weight:
Input power
Operating voltage and current
Temperature
Operating
Nonoperating
34.7 cm
23.8 cm
2.1 cm to 2.1 cm
1.8 kg
19.5 V dc @ 3.33 A – 65 W
5°C to 35°C
-20°C to 60°C
13.67 in
9.37 in
.83 in to .83 in
3.96 lbs
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
10% to 90%
5% to 95%
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
Random vibration
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
54 Chapter 5 Specifications
35.6 cm (14.0 in), display specifications
Metric
Dimensions
Width
Height
Diagonal
Number of colors
Contrast ratio
Brightness
Backlight
Total power consumption
Viewing angle
U.S.
32.4 cm
19.3 cm
35.6 cm
262K (6 bit)
500:1 (typical)
200 cd/m 2 (nits) (typical)
WLED
12.8 in
7.6 in
14.0 in
3.2 W (max)
±45° horizontal, +15° up & -35° down vertical (typical)
Hard drive specifications
320 GB*
Dimensions
Height
Width
Weight
Interface type
9.5 mm and 7.0 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
Transfer rate
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
Logical blocks
Disk rotational speed
2.0 ms
12.0 ms
22.0 ms
625,121,433
5400 rpm
Operating temperature
*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE:
Certain restrictions and exclusions apply. Contact support for details.
35.6 cm (14.0 in), display specifications 55
Solid-state drive specifications
Performance
Sequential read (maximum)
Sequential write (maximum)
Characteristics
Interface
Flash type
Flash capacity
Features
Environmental specifications
Operating temperature
Storage temperature
Shock
Vibration (operating)
Physical specifications
Connector
Weight up to 220 MB/s up to 50 MB/s
SATA 3.0
Multi-Level Cell (MLC) NAND
16 GB
ATA Security; ATA8-ACS; SATA 3.0; Device Initiated Power
Management (DIPM)
0°C to +70°C (32°F to 158°F)
-55°C to +85°C (-67°F to 185°F)
1500 g/0.5msec half sine
5 Grms, 10-2000 Hz
7+15 pin SATA connector
53 g (1.87 oz)
56 Chapter 5 Specifications
6 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 57
Requirements for specific countries and regions
Country/region
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Denmark
Finland
France
Germany
India
Israel
Italy
Japan
The Netherlands
New Zealand
Norway
The People's Republic of China
Saudi Arabia
Singapore
South Africa
South Korea
Sweden
Switzerland
Taiwan
Thailand
The United Kingdom
Accredited agency
SANZ
NEMKO
CCC
SASO
PSB
SABS
KTL
SEMKO
SEV
BSMI
TISI
ASTA
FIMKO
UTE
VDE
ISI
SII
IMQ
JIS
KEMA
IRAM
SAA
OVE
CEBEC
ABNT
CSA
IMQ
DEMKO
Applicable note number
1
1
5
1
1
1
4
7
1
6
1
1
1
1
3
1
1
1
1
1
1
2
1
1
1
1
1
1
58 Chapter 6 Power cord set requirements
Country/region Accredited agency Applicable note number
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
Requirements for specific countries and regions 59
7 Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
For more information about recycling programs, see the HP website at www.hp.com/recycle .
60 Chapter 7 Recycling
Index
A
AC adapter
antenna
removal 49 spare part number 12, 13, 49
Antenna Kit
removal 49 spare part number 12, 13, 49
audio-in jack
removal 33 spare part number 11, 13, 33
audio-out jack
removal 33 spare part number 11, 13, 33
B
back cover
removal 49 spare part number 12, 14, 49
base enclosure
identifying 11 spare part number 11, 14
battery
removal 20 replacement 20 spare part number 11, 13, 20
battery bay 8 battery lock, identifying 8
battery release latch, identifying
battery, RTC
removal 43 spare part number 11, 13, 43
buttons
C
cables, service considerations 15
caps lock light, identifying 5
chipset, product description 1
components
computer feet
locations 21 spare part number 11, 13, 21
connectors, service
D
Digital Media Slot, identifying 7
display assembly
display bezel
Display Hinge Kit
removal 49 spare part number 12, 13, 49
display panel
removal 22 spare part number 12, 13, 22
Display Panel Cable Kit
removal 49 spare part number 12, 13, 49
E
Ethernet, product description 1
external media cards, product
F
fan
feet
G
graphics, product description 1
guidelines
packaging 17 transporting 17 workstation 17
H
hard drive
Hard Drive Hardware Kit, spare
hard drive light, identifying 7
headphone
Index 61
heat sink
removal 45 spare part number 11, 13, 45
hinge
I
integrated webcam light,
internal media card, product
internal microphone, identifying 3
J
jack
audio-in 6 audio-out 6 headphone 6 microphone 6
K
keyboard
removal 24 spare part number 10, 14, 24
L
lights
M
mass storage device
removal 31 spare part number 31
memory module
removal 40 spare part number 11, 13, 40
microphone
N
O
operating system, product
P
PCH heat sink
removal 44 spare part number 11, 13, 44
plastic parts, service
pointing device, product
ports
power button board
removal 30 spare part number 11, 13, 30
power connector
removal 52 spare part number 11, 13, 52
power cord requirements for all countries
requirements for specific
power lights, identifying 5, 7
power requirements, product
processor, product description 1
product description
chipset 1 display panel 1 drive 1
internal media card 2 keyboard 2
operating system 2 pointing device 2 ports 2 power requirements 2
solid-state drive 1 video 1 wireless 1 product name 1
R
removal/replacement
RJ-45 (network) jack lights,
RJ-45 (network) jack, identifying
RJ-45 cover
removal 48 spare part number 11, 14, 48
RTC battery
removal 43 spare part number 11, 13, 43
Rubber Feet Kit
S
Screw Kit, spare part number 13
62 Index
security cable slot, identifying 6
security, product description 2
service considerations
cables 15 connectors 15 plastic parts 15
serviceability, product
slots
solid-state drive
speaker assembly
removal 47 spare part number 11, 13, 47
Speaker Kit, spare part number
specifications
system board
removal 37 spare part number 11, 14, 37
T
Thermal Material Kit, spare part
top cover
removal 27 spare part number 11, 14, 27
U
USB 2.0 ports, identifying 6, 7
USB board
removal 33 spare part number 11, 13, 33
V
W
webcam light, identifying 3 webcam, identifying 3
webcam/microphone module
removal 49 spare part number 12, 13, 49
wireless antenna
removal 49 spare part number 12, 13, 49
wireless, product description 1
WLAN module
removal 34 spare part number 11, 13, 34
Index 63
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Table of contents
- 7 Product description
- 9 External component identification
- 9 Display
- 10 Top
- 10 TouchPad
- 11 Lights, speakers, and buttons
- 12 Left side
- 13 Right side
- 14 Bottom
- 15 Illustrated parts catalog
- 15 Service label
- 16 Computer major components
- 18 Display assembly subcomponents
- 18 Miscellaneous parts
- 19 Sequential part number listing
- 21 Removal and replacement procedures
- 21 Preliminary replacement requirements
- 21 Tools required
- 21 Service considerations
- 21 Plastic parts
- 21 Cables and connectors
- 22 Drive handling
- 22 Grounding guidelines
- 22 Electrostatic discharge damage
- 23 Packaging and transporting guidelines
- 23 Workstation guidelines
- 24 Equipment guidelines
- 25 Component replacement procedures
- 25 Service label
- 26 Battery
- 27 Computer feet
- 28 Display panel
- 30 Keyboard
- 33 Top cover
- 36 Power button board
- 37 Hard drive
- 39 USB board/Audio jack
- 40 WLAN module
- 43 System board
- 46 Memory module
- 49 RTC battery
- 50 PCH heat sink
- 51 Heat sink
- 52 Fan
- 53 Speaker assembly
- 54 RJ-45 cover
- 55 Display Assembly
- 58 Power connector
- 60 Specifications
- 60 Computer specifications
- 61 35.6 cm (14.0 in), display specifications
- 61 Hard drive specifications
- 62 Solid-state drive specifications
- 63 Power cord set requirements
- 63 Requirements for all countries
- 64 Requirements for specific countries and regions
- 66 Recycling
- 67 Index