HP Pavilion 14 Chromebook

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HP Pavilion 14 Chromebook | Manualzz

HP Pavilion 14 Chromebook

Maintenance and Service Guide

SUMMARY

CAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that should only

be replaced by an authorized service provider. Accessing some internal parts can damage the computer or void your warranty. Go to

Removal and replacement procedures on page 15 for details.

© Copyright 2013 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard

Company under license. Google is a trademark of Google Inc. Intel and Celeron are trademarks of Intel Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2013

Document Part Number: 709592-001

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 3

Display .................................................................................................................................................. 3

Top ....................................................................................................................................................... 4

TouchPad ............................................................................................................................ 4

Lights, speakers, and buttons .............................................................................................. 5

Left side ................................................................................................................................................ 6

Right side ............................................................................................................................................. 7

Bottom .................................................................................................................................................. 8

3 Illustrated parts catalog ................................................................................................................................. 9

Service label ......................................................................................................................................... 9

Computer major components ............................................................................................................. 10

Display assembly subcomponents ..................................................................................................... 12

Miscellaneous parts ............................................................................................................................ 12

Sequential part number listing ............................................................................................................ 13

4 Removal and replacement procedures ....................................................................................................... 15

Preliminary replacement requirements ............................................................................................... 15

Tools required .................................................................................................................... 15

Service considerations ....................................................................................................... 15

Plastic parts ....................................................................................................... 15

Cables and connectors ..................................................................................... 15

Drive handling ................................................................................................... 16

Grounding guidelines ......................................................................................................... 16

Electrostatic discharge damage ........................................................................ 16

Packaging and transporting guidelines ............................................. 17

Component replacement procedures ................................................................................................. 19

Service label ...................................................................................................................... 19

Battery ............................................................................................................................... 20

Computer feet .................................................................................................................... 21

Display panel ..................................................................................................................... 22

Keyboard ........................................................................................................................... 24

Top cover ........................................................................................................................... 27

Power button board ........................................................................................................... 30

v

vi

Hard drive .......................................................................................................................... 31

USB board/Audio jack ........................................................................................................ 33

WLAN module .................................................................................................................... 34

System board ..................................................................................................................... 37

Memory module ................................................................................................................. 40

RTC battery ....................................................................................................................... 43

PCH heat sink .................................................................................................................... 44

Heat sink ............................................................................................................................ 45

Fan ..................................................................................................................................... 46

Speaker assembly ............................................................................................................. 47

RJ-45 cover ....................................................................................................................... 48

Display Assembly .............................................................................................................. 49

Power connector ................................................................................................................ 52

5 Specifications ................................................................................................................................................ 54

Computer specifications ..................................................................................................................... 54

35.6 cm (14.0 in), display specifications ............................................................................................. 55

Hard drive specifications .................................................................................................................... 55

Solid-state drive specifications ........................................................................................................... 56

6 Power cord set requirements ...................................................................................................................... 57

Requirements for all countries ............................................................................................................ 57

Requirements for specific countries and regions ............................................................................... 58

7 Recycling ....................................................................................................................................................... 60

Index ................................................................................................................................................................... 61

1 Product description

Category

Product Name

Processor

Chipset

Graphics

Display panel

Memory

Hard drives

Audio and video

Ethernet

Wireless

Description

HP Pavilion 14 Chromebook

Intel® Celeron® 847 (1.1GHz, 1333 MHz/2 MB L3 Cache, dual core, controllable TDP,

8 W-17 W)

Intel NM70 Express chipset

Intel HD Graphics

Supports HD Decode, DX11, and HDMI

35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), flat (3.6 mm) SVA

BrightView (1366×768) display:

Typical brightness: 200 cd/m 2 (nits)

All display assemblies include two wireless local area network (WLAN) antenna cables

Supports 16:9 ultra-wide aspect ratio

Two SODIMM memory module slots

DDR3L-1600 MHz Dual Channel support

DDR3-1333 MHz support (DDR3L-1600 downgraded to DDR3-1333)

Supports up to 4 GB of system RAM in the following configurations:

4096 MB total system memory (4096 MB × 1)

2048 MB total system memory (2048 MB × 1)

Supports 6.35 cm (2.5 in) hard drives in

9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses

Serial ATA (SATA)

Supports the following single hard drive configurations:

320 GB, 5400 rpm, 9.5 mm

320 GB, 5400 rpm, 7.0 mm

16 GB solid-state drive

One digital microphone

Two Altec Lansing speakers

HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by

30 frames per second

Integrated 10/100 network interface card (NIC)

Integrated wireless local area network (WLAN) options by way of wireless module

1

Category Description

External media card

Internal media cards

Ports

Two WLAN antennas built into display assembly

Support for the following WLAN formats:

Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth® 4.0 combo adapter, HMC

HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats:

Secure Digital (SD) Memory Card

Secure Digital High Capacity (SDHC) Memory Card

Secure Digital Extended Capacity (SDXC) Memory Card

MultiMediaCard (MMC)

One half-size Mini Card slot for WLAN

Audio-in/Audio-out (combination headphone/microphone)

HDMI version 1.4 supporting up to 1920×1200 @ 60Hz

HP AC power adapter

RJ-45 (Ethernet, includes link and activity lights)

USB 2.0 (3 ports)

Keyboard/pointing devices

Full-size, island-style keyboard

TouchPad with two buttons:

Multitouch gesture support enabled as default

Taps enabled by default

Power requirements

Security

AC adapter

65 W AC adapter, nPFC

Battery

4 cell, 37 Whr, 2.55 Ah, Li-ion battery

Supports fast charge

Security cable slot

Trusted Platform Module (TPM) functionality

Operating system

Serviceability

Preinstalled:

Google™ Chrome OS

End-user replaceable parts:

AC adapter

Battery

Keyboard

2 Chapter 1 Product description

2 External component identification

Display

Component

(1)

WLAN antennas (2)*

Description

Send and receive wireless signals to communicate with wireless local area networks (WLANs).

On: The webcam is in use.

(2)

(3)

Webcam light

HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video.

(4)

Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and

Environmental Notices that applies to your country or region.

Display 3

Top

TouchPad

Component

(1)

(2)

(3)

TouchPad zone

Left TouchPad button

Right TouchPad button

Description

Moves the on-screen pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

4 Chapter 2 External component identification

Lights, speakers, and buttons

Component

(1)

(2)

Power light

(3)

(4)

Caps lock light

Description

White: The computer is on.

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off.

When the computer is off, press the button to turn on the computer.

When the computer is in the Sleep state, press the button briefly to exit that state.

When the computer is on and you want to lock the screen, briefly press the power button until you see the sign-in screen appear. Pressing the power button during screen lock mode will turn off the computer.

When computer is on and you want to turn off the computer, press and hold the power button until it turns off.

White: Caps lock is on, which switches the letter keys to all capital letters.

Top 5

Left side

(2)

Vent

(3)

(4)

Component

(1)

Security cable slot

USB 2.0 port

Audio-out (headphone) jack/Audio-in

(microphone) jack

Description

Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Enables airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Connects an optional USB 2.0 device.

Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices.

WARNING!

To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the

Regulatory, Safety and Environmental Notices.

NOTE:

When a device is connected to the jack, the computer speakers are disabled.

NOTE:

Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).

6 Chapter 2 External component identification

Right side

Component

(1)

Power light

(2)

(3)

Drive light

Digital Media Slot

(4)

(5)

(6)

USB 2.0 ports (2)

HDMI port

RJ-45 (network) jack lights

(7)

(8)

RJ-45 (network) jack

AC adapter light

(9)

Power connector

Description

White: The computer is on.

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

Off: The computer is off.

Blinking white: The drive is being accessed.

Supports the following digital card formats:

Secure Digital (SD) Memory Card

Secure Digital High Capacity (SDHC) Memory Card

Secure Digital Extended Capacity (SDxC) Memory

Card

MultiMediaCard (MMC)

Connect optional USB 2.0 devices.

Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.

White: Computer is connected to a network.

Blinking amber: Data is being transferred.

NOTE:

When both lights are off the computer is not connected to a network.

Connects a network cable.

White: The AC adapter is connected and the battery is charged.

Blinking white: The battery has reached a low battery level.

Amber: The AC adapter is connected and the battery is charging.

Off: The computer is using DC power.

Connects an AC adapter.

Right side 7

Bottom

Component

(1)

(2)

Battery bay

Battery lock

(3)

Vents (4)

(4)

Battery release latch

Description

Holds the battery.

Unlocks and locks the battery.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Releases the battery from the battery bay.

8 Chapter 2 External component identification

3 Illustrated parts catalog

Service label

When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer.

NOTE:

Your label may look slightly different from the illustration in this section.

Item Description

(1)

(2)

(3)

Product name

Serial number

Product part number

(4)

(5)

Warranty period

Model description

(select models only)

Function

This is the model name for the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

Service label 9

Computer major components

Item

(1)

(2)

Component Spare part number

35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly. The display assembly is spared at the subcomponent level only.

NOTE:

For a full list of display spare parts, see

Display assembly subcomponents on page 12 .

Keyboard, black finish (includes keyboard cable):

For use in Canada 708135-DB1

10 Chapter 3 Illustrated parts catalog

Item

(9)

(7)

(8)

(3)

(4)

(5)

(6)

(14)

(15)

(16)

(17)

(18)

(10)

(11)

(12)

(13)

Component

For use in Latin America

For use in the United States

Top cover, sparkling black (includes TouchPad)

Power button board (includes cable)

System board (includes processor and replacement thermal material)

Memory modules (two, DDR3-1600 MHz, PC3-12800):

4 GB

2 GB

Heat sink (includes replacement thermal material)

RTC battery

Hard drive SATA, (does not include hard drive bracket or cable):

9.5 mm (0.37 in) x 6.35 cm (2.50 in):

320 GB, 5400 rpm

7.0 mm (0.28 in) × 6.35 cm (2.50 in):

320 GB, 5400 rpm

Solid-state drive, 16 GB

Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket, screws, and cable)

WLAN module:

Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC

Platform Controller Hub (PCH) heat sink

Speaker assembly (includes left and right speakers and cable)

Battery, 4 cell, 37 Whr, (2.55 Ah)

Fan

RJ-45 cover

Power connector

USB board (includes cable and audio-out/audio-in jack)

Base enclosure

Rubber Feet Kit, not illustrated

Spare part number

708135-161

708135-001

708136-001

697901-001

704989-001

691740-001

691739-001

697915-001

697917-001

622643-005

645193-005

713526-001

697905-001

676786-005

699248-001

697918-001

695192-001

697914-001

700428-001

697921-001

697902-001

708134-001

697906-001

Computer major components 11

Display assembly subcomponents

Item

(4)

(5)

(6)

(1)

(2)

(3)

(7)

Component

Display bezel

Display Hinge Kit (includes left and right display hinges and brackets)

35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel

Webcam/microphone module

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)

Back cover, sparkling black

Miscellaneous parts

Component

AC adapter (65 W RC V AC)

Power cord (3-pin, black, 1.83 m):

For use in North America

For use in the United Kingdom and Singapore

Spare part number

697907-001

697908-001

698523-001

697903-001

697913-001

697911-001

708133-001

Spare part number

693715-001

490371-001

490371-031

12 Chapter 3 Illustrated parts catalog

Component

Screw Kit (not illustrated)

Thermal Material Kit

Spare part number

697912-001

680571-001

676786-005

680571-001

691739-001

691740-001

693715-001

695192-001

697901-001

697902-001

697903-001

697905-001

697906-001

697907-001

697908-001

697911-001

697912-001

697913-001

697914-001

697915-001

697917-001

697918-001

697921-001

698523-001

699248-001

Sequential part number listing

Spare part number

490371-001

490371-031

622643-005

645193-005

Description

Power cord for use in North America (black, 3-pin, 1.83 m)

Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)

320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)

320 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)

Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC

Thermal Material Kit (includes replacement thermal paste and pads)

2 GB memory module (DDR3-1600 MHz, PC3-12800)

4 GB memory module (DDR3-1600 MHz, PC3-12800)

65 W, nPFC, AC adapter

4 cell, 37 Whr, 2.55 Ah Li-ion battery

Power button board (includes cable)

USB board (includes cable and audio-out/audio-in jack)

Webcam/microphone module

Hard Drive Hardware Kit (includes hard drive bracket, screws, and cable)

Rubber Feet Kit

Display bezel

Display Hinge Kit (includes left and right display hinges and brackets)

Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)

Screw Kit

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Fan

Heat sink (includes replacement thermal material)

RTC battery

Speaker assembly (includes left and right speakers and cable)

Power connector

35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel

PCH heat sink

Sequential part number listing 13

Spare part number

700428-001

704989-001

708133-001

708134-001

708135-001

708135-161

708135-DB1

708136-001

713526-001

Description

RJ-45 cover

System board (includes processor and replacement thermal material)

Back cover, sparkling black

Base enclosure

Keyboard with black finish for use in the United States (includes cable)

Keyboard with black finish for use in Latin America (includes cable)

Keyboard with black finish for use in Canada (includes cable)

Top cover, sparkling black (includes TouchPad)

16 GB solid-state drive

14 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

CAUTION:

The user-replaceable parts for this computer are:

AC adapter

Battery

Keyboard

For all parts that are not user-replaceable, only HP authorized service providers should perform the removal and replacement procedures described here. Accessing the internal part could damage the computer or void the warranty.

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat-bladed screwdriver

Magnetic screwdriver

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION:

Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements 15

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, turn off the computer.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION:

To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

16 Chapter 4 Removal and replacement procedures

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

10%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

Relative humidity

40%

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a component or assembly.

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

Preliminary replacement requirements 17

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastics

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V

18 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are a number of screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service label

When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer.

NOTE:

Your label may look slightly different from the illustration in this section.

(4)

(5)

Item

(1)

(2)

(3)

Description

Product name

Serial number

Product part number

Warranty period

Model description (select models only)

Function

The name affixed to the front of the computer.

This is an alphanumeric identifier that is unique to each product.

This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

This number describes the duration of the warranty period for the computer.

This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

Component replacement procedures 19

Battery

Description

4 cell, 37 Whr, 2.55 Ah Li-ion battery

Spare part number

695192-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Turn the computer upside down on a flat surface.

2.

Slide the battery release lock (1) far enough that it rests in the unlocked position.

3.

Slide the battery release latch (2) to release the battery.

4.

Slide the battery (3) from the middle to remove it from the computer.

To insert the battery, follow these steps:

CAUTION:

Do not slant the battery as you insert it.

1.

Holding the battery in the middle, slide the battery (1) straight into the computer until the battery release latch locks into place.

20 Chapter 4 Removal and replacement procedures

2.

Reset the battery release lock (2) to the locked position.

Computer feet

Description

Rubber Feet Kit

Spare part number

697906-001

The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.

Component replacement procedures 21

Display panel

Description

Display bezel

35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel

Spare part number

697907-001

698523-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the display panel, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

NOTE:

To replace the entire display assembly, additional steps are required (see

Display Assembly on page 49 ).

Remove the panel:

1.

Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel to the display assembly.

2.

Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure.

22 Chapter 4 Removal and replacement procedures

3.

Remove the display bezel (4).

4.

Remove the four Phillips screws for the display panel.

NOTE:

Support the display panel as you lean the panel forward.

5.

Move the panel toward the keyboard (1).

6.

Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.

Component replacement procedures 23

7.

Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).

Reverse this procedure to replace the panel.

Keyboard

NOTE:

The keyboard spare part kit includes a keyboard cable.

Description

Black keyboard:

For use in Latin America

For use in Canada

For use in the United States

Spare part number

708135-161

708135-DB1

708135-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the keyboard, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

24 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1.

Remove the two Phillips screws that secure the keyboard to the computer.

2.

Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.

Component replacement procedures 25

3.

Turn the computer right-side up with the front toward you and open the display.

4.

Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard.

26 Chapter 4 Removal and replacement procedures

5.

Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector

(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.

6.

Remove the keyboard.

Reverse this procedure to install the keyboard.

Top cover

NOTE:

The top cover spare part kit includes the TouchPad support, TouchPad board and

TouchPad cable.

Description

Sparkling black top cover

Spare part number

708136-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the top cover, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

Component replacement procedures 27

Remove the top cover:

1.

Remove the seven Phillips screws that secure the top cover to the base enclosure.

2.

Disconnect the power button cable (1) and the TouchPad cable (2).

3.

Close the display and turn the computer upside down.

28 Chapter 4 Removal and replacement procedures

4.

Remove the eight Phillips screws from the bottom of the computer.

5.

Turn the computer over and open the display.

6.

Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

Power button board and cable (see Power button board on page 30 ).

Component replacement procedures 29

Reverse this procedure to install the top cover.

Power button board

Description

Power button board (includes cable)

Spare part number

697901-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the power button board, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

Remove the power button board:

1.

Turn the top cover upside down, with the front toward you.

2.

Remove the Phillips screw (1) and tape that secure the power button board to the top cover.

3.

Release the clips, lift the power button board (2), and carefully slide the power button cable out from the guides (3) to remove the power button board.

Reverse this procedure to install the power button board.

30 Chapter 4 Removal and replacement procedures

Hard drive

NOTE:

The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws.

Description

9.5 mm (0.37 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA

7.0 mm (0.28 in) × 6.35 cm (2.50 in), 320 GB, 5400 rpm, SATA

16 GB solid-state drive, SATA

Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws)

Spare part number

622643-005

645193-005

713526-001

697905-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the hard drive, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

Remove the hard drive:

1.

Disconnect the USB cable on top of the hard drive from the computer.

NOTE:

If it is necessary to replace the hard drive cable, see

System board on page 37 .

Component replacement procedures 31

2.

Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).

3.

Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.

To install a hard drive, reverse the removal procedure.

32 Chapter 4 Removal and replacement procedures

USB board/Audio jack

Description

USB board (includes cable and audio-out/audio-in jack)

Spare part number

697902-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the USB board, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

7.

Remove the hard drive (see Hard drive on page 31 ).

Remove the USB board:

NOTE:

One side of the USB cable lies across the hard drive. It is disconnected during the hard drive removal process.

1.

Remove the screw (1) and gently lift the USB board (2) up.

2.

Slide the USB board (3) out to remove it.

Reverse this procedure to install the USB board.

Component replacement procedures 33

WLAN module

Description

Atheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC

Spare part number

676786-005

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

Remove the WLAN module:

1.

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE:

The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.

The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.

34 Chapter 4 Removal and replacement procedures

2.

Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.)

3.

Remove the WLAN module by pulling the module away from the slot at an angle (3).

NOTE:

The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket.

NOTE:

If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.

Component replacement procedures 35

Reverse this procedure to install the WLAN module.

36 Chapter 4 Removal and replacement procedures

System board

NOTE:

The processor is included on the system board.

The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads.

Description

System board

Spare part number

704989-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the system board, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

7.

Remove the hard drive (see Hard drive on page 31 ).

8.

Remove the USB board (see

USB board/Audio jack on page 33 ).

9.

Remove the WLAN (see

WLAN module on page 34 ).

After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory module (see

Memory module on page 40 )

RTC battery (see

RTC battery on page 43 )

Heat sink (see

Heat sink on page 45 )

PCH heat sink (see

PCH heat sink on page 44 )

Remove the system board:

1.

Disconnect the following cables from the system board:

Display panel cable (1)

Speaker cable (2)

Fan power connector (3)

Component replacement procedures 37

2.

Remove the power connector bracket Phillips screw (1) and remove the power connector bracket (2).

3.

Remove the two Phillips screws (3) that secure the system board to the base enclosure.

4.

Lift the left side of the system board (1) until it rests at an angle.

5.

Remove the system board by sliding it up and to the left at an angle (2).

38 Chapter 4 Removal and replacement procedures

6.

Disconnect the power connector cable (3).

7.

Remove the hard drive cable:

a.

Turn the system board upside down, with the front toward you.

b.

Disconnect the hard drive cable from the system board.

Reverse this procedure to install the system board.

Component replacement procedures 39

Memory module

WARNING!

To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.

CAUTION:

Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

Description

4 GB (DDR3-1600 MHz, PC3-12800)

2 GB (DDR3-1600 MHz, PC3-12800)

Spare part number

691740-001

691739-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing a memory module, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

7.

Remove the hard drive (see

Hard drive on page 31

).

8.

Remove the USB board (see

USB board/Audio jack on page 33

).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37 ).

To remove a memory module:

1.

Turn the system board upside down to access the memory module.

2.

Spread the retention clips (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)

40 Chapter 4 Removal and replacement procedures

3.

Remove the memory module (2) by pulling it away from the slot at an angle.

CAUTION:

To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.

CAUTION:

To protect a memory module after removal, place it in an electrostatic-safe container.

To replace the memory module:

1.

Align the notched edge of the replacement memory module with the tab in the memory module slot, and then press the module (1) into the slot at a 45-degree angle until it is firmly seated.

Component replacement procedures 41

2.

Press down on the left and right sides of the memory module (2) until the side retention clips snap back into place.

3.

Reverse the previous steps to replace the following items:

System board

WLAN

USB board

Hard drive

Top cover

Keyboard

Battery

Any external devices and the AC adapter

42 Chapter 4 Removal and replacement procedures

RTC battery

Description

RTC battery

Spare part number

697917-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the RTC battery, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

7.

Remove the hard drive (see Hard drive on page 31 ).

8.

Remove the USB board (see

USB board/Audio jack on page 33 ).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37

).

Remove the RTC battery:

1.

Turn the system board upside down, with the front toward you.

2.

Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is spring loaded and will pop up. Lift and remove the RTC battery (2).

Reverse this procedure to install the RTC battery.

Component replacement procedures 43

PCH heat sink

Description

PCH heat sink

Spare part number

699248-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the PCH heat sink, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

7.

Remove the hard drive (see

Hard drive on page 31

).

8.

Remove the USB board (see

USB board/Audio jack on page 33

).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37 ).

Remove the PCH heat sink:

1.

Turn the system board upside down, with the front toward you.

2.

Remove the two Phillips screws (1) and lift off the PCH heat sink (2).

Reverse this procedure to install the PCH heat sink onto a replacement system board.

44 Chapter 4 Removal and replacement procedures

Heat sink

Description

Heat sink

Spare part number

697915-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the heat sink, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

7.

Remove the hard drive (see Hard drive on page 31 ).

8.

Remove the USB board (see

USB board/Audio jack on page 33 ).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37

).

Remove the heat sink:

1.

Turn the system board upside down, with the front toward you.

2.

Remove the heat sink.

a.

Loosen the captive screws (1) and lift the heat sink (2) from the system board.

Component replacement procedures 45

b.

Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board.

Fan

3.

Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the replacement heat sink.

Description

Fan

Spare part number

697914-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the fan, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

7.

Remove the hard drive (see

Hard drive on page 31

).

8.

Remove the USB board (see

USB board/Audio jack on page 33

).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37 ).

To remove the fan from the base enclosure:

1.

Disconnect the fan cable.

46 Chapter 4 Removal and replacement procedures

2.

Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.

Reverse this procedure to install the cooling fan in the base enclosure.

Speaker assembly

Description

Speaker assembly

Spare part number

697918-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the speaker assembly, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27

).

7.

Remove the hard drive (see Hard drive on page 31 ).

8.

Remove the USB board (see

USB board/Audio jack on page 33 ).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37

).

Remove the speaker assembly:

NOTE:

The speaker screws were removed during the process to remove the top cover.

1.

Gently release the wires (1) routed along the top of the base enclosure.

Component replacement procedures 47

2.

Lift both pieces of the speaker assembly (2).

Reverse this procedure to install the speaker assembly on the base enclosure.

RJ-45 cover

Description

RJ-45 cover

Spare part number

700428-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the RJ-45 cover, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

7.

Remove the hard drive (see

Hard drive on page 31

).

8.

Remove the USB board (see

USB board/Audio jack on page 33

).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37 ).

Remove the RJ-45 cover:

1.

Remove the Phillips M screw (1) for the RJ-45 cover.

48 Chapter 4 Removal and replacement procedures

2.

Lift the RJ-45 cover (2) to remove it from the base enclosure.

Reverse these procedures to replace the RJ-45 cover.

Display Assembly

Description

Antenna Kit (includes left and right wireless antenna cables and transceivers)

Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)

Back cover, sparkling black

Display Hinge Kit (includes left and right display hinges and brackets)

Webcam/microphone module

Spare part number

697913-001

697911-001

708133-001

697908-001

697903-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the display assembly, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the display panel (see Display panel on page 22 ).

6.

Remove the keyboard (see

Keyboard on page 24 ).

7.

Remove the top cover (see

Top cover on page 27

).

8.

Remove the hard drive (see Hard drive on page 31 ).

9.

Remove the USB board (see

USB board/Audio jack on page 33 ).

10.

Remove the WLAN (see

WLAN module on page 34 ).

11.

Remove the system board (see

System board on page 37

).

Component replacement procedures 49

Remove the display assembly:

CAUTION:

Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

1.

Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2).

2.

If it is necessary to replace the webcam/microphone module:

a.

Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the back cover with double-sided tape.)

b.

Disconnect the webcam/microphone cable (1) from the webcam/microphone module.

c.

Remove the webcam/microphone module (2).

50 Chapter 4 Removal and replacement procedures

3.

Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them.

4.

If it is necessary to replace the display panel cable:

a.

Gently remove the cable from the routing clips (1).

b.

Detach and release the cable (it is attached to the back cover with double-sided tape), and remove the cable (2).

5.

If it is necessary to replace the wireless antenna cables and transceivers:

a.

Release the wireless antenna cables from the clips (1) built into the back cover.

b.

Release the wireless antenna transceivers from the back cover. (The wireless antenna transceivers are attached to the back cover with double-sided tape.)

Component replacement procedures 51

c.

Remove the wireless antenna cables and transceivers (2).

Reverse this procedure to reassemble and install the display assembly.

Power connector

Description

Power connector

Spare part number

697921-001

IMPORTANT:

Make special note of each screw and screw lock size and location during removal and replacement.

Before removing the power connector, follow these steps:

1.

Shut down the computer.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4.

Remove the battery (see Battery on page 20 ).

5.

Remove the keyboard (see

Keyboard on page 24 ).

6.

Remove the top cover (see

Top cover on page 27 ).

7.

Remove the hard drive (see

Hard drive on page 31

).

8.

Remove the USB board (see

USB board/Audio jack on page 33

).

9.

Remove the WLAN (see

WLAN module on page 34 ).

10.

Remove the system board (see

System board on page 37 ).

11.

Remove the display assembly (see

Display panel on page 22 ).

Remove the power connector:

52 Chapter 4 Removal and replacement procedures

NOTE:

The power connector screw and bracket were removed during the process to remove the system board.

Lift out the power connector to remove it from the base enclosure.

Reverse these procedures to replace the power connector.

Component replacement procedures 53

5 Specifications

Computer specifications

Metric U.S.

Dimensions:

Width

Depth

Height (front to back)

Weight:

Input power

Operating voltage and current

Temperature

Operating

Nonoperating

34.7 cm

23.8 cm

2.1 cm to 2.1 cm

1.8 kg

19.5 V dc @ 3.33 A – 65 W

5°C to 35°C

-20°C to 60°C

13.67 in

9.37 in

.83 in to .83 in

3.96 lbs

41°F to 95°F

-4°F to 140°F

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

-15 m to 3,048 m

-15 m to 12,192 m

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Nonoperating

Random vibration

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

54 Chapter 5 Specifications

35.6 cm (14.0 in), display specifications

Metric

Dimensions

Width

Height

Diagonal

Number of colors

Contrast ratio

Brightness

Backlight

Total power consumption

Viewing angle

U.S.

32.4 cm

19.3 cm

35.6 cm

262K (6 bit)

500:1 (typical)

200 cd/m 2 (nits) (typical)

WLED

12.8 in

7.6 in

14.0 in

3.2 W (max)

±45° horizontal, +15° up & -35° down vertical (typical)

Hard drive specifications

320 GB*

Dimensions

Height

Width

Weight

Interface type

9.5 mm and 7.0 mm

70 mm

107 g max

SATA

300 MB/sec

ATA security

Transfer rate

Security

Seek times (typical read, including setting)

Single track

Average

Maximum

Logical blocks

Disk rotational speed

2.0 ms

12.0 ms

22.0 ms

625,121,433

5400 rpm

Operating temperature

*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE:

Certain restrictions and exclusions apply. Contact support for details.

35.6 cm (14.0 in), display specifications 55

Solid-state drive specifications

Performance

Sequential read (maximum)

Sequential write (maximum)

Characteristics

Interface

Flash type

Flash capacity

Features

Environmental specifications

Operating temperature

Storage temperature

Shock

Vibration (operating)

Physical specifications

Connector

Weight up to 220 MB/s up to 50 MB/s

SATA 3.0

Multi-Level Cell (MLC) NAND

16 GB

ATA Security; ATA8-ACS; SATA 3.0; Device Initiated Power

Management (DIPM)

0°C to +70°C (32°F to 158°F)

-55°C to +85°C (-67°F to 185°F)

1500 g/0.5msec half sine

5 Grms, 10-2000 Hz

7+15 pin SATA connector

53 g (1.87 oz)

56 Chapter 5 Specifications

6 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 V ac, or from 220 to 240 V ac.

The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

Requirements for all countries 57

Requirements for specific countries and regions

Country/region

Argentina

Australia

Austria

Belgium

Brazil

Canada

Chile

Denmark

Finland

France

Germany

India

Israel

Italy

Japan

The Netherlands

New Zealand

Norway

The People's Republic of China

Saudi Arabia

Singapore

South Africa

South Korea

Sweden

Switzerland

Taiwan

Thailand

The United Kingdom

Accredited agency

SANZ

NEMKO

CCC

SASO

PSB

SABS

KTL

SEMKO

SEV

BSMI

TISI

ASTA

FIMKO

UTE

VDE

ISI

SII

IMQ

JIS

KEMA

IRAM

SAA

OVE

CEBEC

ABNT

CSA

IMQ

DEMKO

Applicable note number

1

1

5

1

1

1

4

7

1

6

1

1

1

1

3

1

1

1

1

1

1

2

1

1

1

1

1

1

58 Chapter 6 Power cord set requirements

Country/region Accredited agency Applicable note number

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.

4.

The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.

5.

The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.

6.

The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.

7.

For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or

1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.

Requirements for specific countries and regions 59

7 Recycling

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

For more information about recycling programs, see the HP website at www.hp.com/recycle .

60 Chapter 7 Recycling

Index

A

AC adapter

lights 7

product description 2

spare part number 12, 13

antenna

identifying 3, 12

removal 49 spare part number 12, 13, 49

Antenna Kit

identifying 12

removal 49 spare part number 12, 13, 49

audio, product description 1

audio-in jack

identifying 6, 11

removal 33 spare part number 11, 13, 33

audio-out jack

identifying 6, 11

removal 33 spare part number 11, 13, 33

B

back cover

identifying 12

removal 49 spare part number 12, 14, 49

base enclosure

identifying 11 spare part number 11, 14

battery

identifying 11

product description 2

removal 20 replacement 20 spare part number 11, 13, 20

battery bay 8 battery lock, identifying 8

battery release latch, identifying

8

battery, RTC

identifying 11

removal 43 spare part number 11, 13, 43

buttons

left TouchPad 4

power 5

right TouchPad 4

C

cables, service considerations 15

caps lock light, identifying 5

chipset, product description 1

components

bottom 8

display 3

left side 6

right side 7

top 4

computer feet

locations 21 spare part number 11, 13, 21

computer major components 10

computer specifications 54

connectors, service

considerations 15

D

Digital Media Slot, identifying 7

display assembly

removal 49

spare part number 10, 49

subcomponents 12

display bezel

identifying 12

spare part number 12, 13, 22

Display Hinge Kit

identifying 12

removal 49 spare part number 12, 13, 49

display panel

identifying 12

product description 1

removal 22 spare part number 12, 13, 22

Display Panel Cable Kit

identifying 12

removal 49 spare part number 12, 13, 49

display specifications 55

drive light, identifying 7

drives, precautions 16

E

electrostatic discharge 16

equipment guidelines 18

Ethernet, product description 1

external media cards, product

description 2

F

fan

identifying 11

removal 46

feet

spare part number 11, 13, 46

locations 21

spare part number 11, 13, 21

G

graphics, product description 1

grounding guidelines 16

guidelines

equipment 18

grounding 16

packaging 17 transporting 17 workstation 17

H

hard drive

identifying 11

precautions 16

product description 1

removal 31

spare part number 11, 13, 31

specifications 55

Hard Drive Hardware Kit, spare

part number 11, 13, 31

hard drive light, identifying 7

HDMI port, identifying 7

headphone

identifying 6

spare part number 11, 13, 33

Index 61

heat sink

identifying 11

removal 45 spare part number 11, 13, 45

hinge

identifying 12

spare part number 12, 13, 49

I

integrated webcam light,

identifying 3

internal media card, product

description 2

internal microphone, identifying 3

J

jack

audio-in 6 audio-out 6 headphone 6 microphone 6

network 7

RJ-45 (network) 7

RJ-45 (network) lights 7

K

keyboard

identifying 10

product description 2

removal 24 spare part number 10, 14, 24

L

latch, battery release 8

lights

AC adapter 7

caps lock 5

drive 7 hard drive 7

power 5, 7

webcam 3

M

mass storage device

precautions 16

removal 31 spare part number 31

memory module

identifying 11

installation 40

product description 1

removal 40 spare part number 11, 13, 40

microphone

identifying 6

product description 1

removal 49

spare part number 11, 13, 33,

49

model name 1

N

network jack, identifying 7

O

operating system, product

description 2

P

packaging guidelines 17

PCH heat sink

identifying 11

removal 44 spare part number 11, 13, 44

plastic parts, service

considerations 15

pointing device, product

description 2

ports

HDMI 7

product description 2

USB 2.0 6, 7

power button board

identifying 11

removal 30 spare part number 11, 13, 30

power button, identifying 5

power connector

identifying 7, 11

removal 52 spare part number 11, 13, 52

power cord requirements for all countries

57

requirements for specific

countries and regions 58

set requirements 57

spare part number 12, 13

power lights, identifying 5, 7

power requirements, product

description 2

processor, product description 1

product description

AC adapter 2

audio 1

battery 2

chipset 1 display panel 1 drive 1

Ethernet 1

external media cards 2

graphics 1 hard drive 1

internal media card 2 keyboard 2

memory module 1 microphone 1

operating system 2 pointing device 2 ports 2 power requirements 2

processor 1 product name 1

security 2 serviceability 2

solid-state drive 1 video 1 wireless 1 product name 1

R

recycling 60

removal/replacement

preliminaries 15

procedures 19

RJ-45 (network) jack lights,

identifying 7

RJ-45 (network) jack, identifying

7

RJ-45 cover

identifying 11

removal 48 spare part number 11, 14, 48

RTC battery

identifying 11

removal 43 spare part number 11, 13, 43

Rubber Feet Kit

spare part number 11, 13, 21

S

Screw Kit, spare part number 13

62 Index

security cable slot, identifying 6

security, product description 2

service considerations

cables 15 connectors 15 plastic parts 15

service label 9, 19

serviceability, product

description 2

slots

Digital Media 7

security cable 6

solid-state drive

identifying 11

spare part number 11, 14, 21

specifications 56

speaker assembly

identifying 11

removal 47 spare part number 11, 13, 47

Speaker Kit, spare part number

11, 13, 47

speakers, identifying 5

specifications

computer 54

display 55 hard drive 55

solid-state drive 56

system board

identifying 11

removal 37 spare part number 11, 14, 37

T

Thermal Material Kit, spare part

number 13

tools required 15

top cover

identifying 11

removal 27 spare part number 11, 14, 27

TouchPad buttons 4

TouchPad zone, identifying 4

transporting guidelines 17

U

USB 2.0 ports, identifying 6, 7

USB board

identifying 11

removal 33 spare part number 11, 13, 33

V

vents, identifying 6, 8

video, product description 1

W

webcam light, identifying 3 webcam, identifying 3

webcam/microphone module

identifying 12

removal 49 spare part number 12, 13, 49

wireless antenna

identifying 12

removal 49 spare part number 12, 13, 49

wireless, product description 1

WLAN antennas, identifying 3

WLAN module

identifying 11

removal 34 spare part number 11, 13, 34

workstation guidelines 17

Index 63

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