Speed Queen AFN50RS Washer Manual

for your
frontload
washer
Inside . . .
Safety Information . . 3
Operation . . . . . . . . . . 6
Clothing Care. . . . . . . .18
Maintenance . . . . . . . 27
Troubleshooting . . . . 30
Para bajar una copia de estas instrucciones
en español, visite www.speedqueen.com.
Part No. 803236
www.speedqueen.com
January 2009
.11
WA R N I N G
For your safety and to reduce the risk of fire or an explosion, do not store or use
gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
W022
Product Registration
New owners of Speed Queen equipment are
encouraged to register their appliance to insure
proper warranty coverage.
Register online at www.speedqueen.com.
All information will be kept confidential and will
not be distributed to other parties.
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Safety Information
Explanation of Safety
Messages
NOTE: The word “NOTE” is used to communicate
installation, operation, maintenance or
servicing information that is important but not
hazard related.
Throughout this manual and on machine decals,
you will find precautionary statements
(“DANGER,” “WARNING,” and “CAUTION”) followed
by specific instructions. These precautions are
intended for the personal safety of the operator,
user, servicer, and those maintaining the machine.
Important Safety Instructions
Save These Instructions
WA R N I N G
DANGER
To reduce the risk of fire, electric shock,
serious injury or death to persons when
using your washer, follow these basic
precautions:
Indicates an imminently hazardous
situation that, if not avoided, will
cause severe personal injury or death.
W023
1. Read all instructions before using the
washer.
WA R N I N G
2. Refer to the Grounding Information in the
Installation Instructions for the proper
grounding of the washer.
Indicates a hazardous situation that, if
not avoided, could cause severe
personal injury or death.
3. Do not wash articles that have been
previously cleaned in, washed in, soaked in, or
spotted with gasoline, dry-cleaning solvents,
or other flammable or explosive substances
as they give off vapors that could ignite or
explode.
CAUTION
Indicates a hazardous situation that, if
not avoided, may cause minor or
moderate personal injury or property
damage.
4. Do not add gasoline, dry-cleaning solvents,
or other flammable or explosive substances
to the wash water. These substances give off
vapors that could ignite or explode.
Additional precautionary statements
(“IMPORTANT” and “NOTE”) are followed by
specific instructions.
IMPORTANT: The word “IMPORTANT” is used to
inform the reader of specific procedures where
minor machine damage will occur if the
procedure is not followed.
© Copyright 2009, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or
transmitted in any form or by any means without the expressed written consent
of the publisher.
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5. Under certain conditions, hydrogen gas may
be produced in a hot water system that has
not been used for two weeks or more.
HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a
period, before using a washing machine or
combination washer-dryer, turn on all hot
water faucets and let the water flow from
each for several minutes. This will release any
accumulated hydrogen gas. THE GAS IS
FLAMMABLE. DO NOT SMOKE OR USE AN
OPEN FLAME DURING THIS TIME.
15. Install the washer according to the
Installation Instructions. All connections for
water, drain, electrical power and grounding
must comply with local codes and be made
by licensed personnel when required. Do not
do it yourself unless you know how!
16. To reduce the risk of fire, clothes which have
traces of any flammable substances such as
vegetable oil, cooking oil, machine oil,
flammable chemicals, thinner, etc. or
anything containing wax or chemicals such
as in mops and cleaning cloths, must not be
put into the washer. These flammable
substances may cause the fabric to catch
on fire by itself.
6. Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children. This is a safety rule for all
appliances.
17. Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or
product.
7. Before the washer is removed from service or
discarded, remove the door to the washing
compartment.
18. Keep your washer in good condition. Bumping
or dropping the washer can damage safety
features. If this occurs, have your washer
checked by a qualified service person.
8. Do not reach into the washer if the wash
drum is moving.
9. Do not install or store the washer where it
will be exposed to water and/or weather.
19. Replace worn power cords and/or loose plugs.
10. Do not tamper with the controls.
20. Be sure water connections have a shut-off
valve and that fill hose connections are tight.
CLOSE the shut-off valves at the end of
each wash day.
11. Do not repair or replace any part of the
washer, or attempt any servicing unless
specifically recommended in the usermaintenance instructions or in published
user-repair instructions that you
understand and have the skills to carry out.
21. Loading door MUST BE CLOSED any time
the washer is to fill, tumble or spin. DO NOT
by-pass the loading door by permitting the
washer to operate with the loading door
open.
12. To reduce the risk of an electric shock or fire,
DO NOT use an extension cord or an adapter
to connect the washer to the electrical
power source.
22. Check washer for water leaks after each use.
If water is found, turn off the water supply
and call for service immediately. Don’t use
washer until it is repaired by an authorized
service agent.
13. Use your washer only for its intended
purpose, washing clothes.
14. ALWAYS disconnect the washer from
electrical supply before attempting any
service. Disconnect the power cord by
grasping the plug, not the cord.
23. If the washer’s volume or type of sound
changes from what is normally heard, call an
authorized service agent immediately to
prevent possible damage to other
components.
24. Never start a cycle and leave the property
without first checking to make sure the wash
cycle is complete.
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25. Always read and follow manufacturer’s
instructions on packages of laundry and
cleaning aids. Heed all warnings or
precautions. To reduce the risk of poisoning
or chemical burns, keep them out of the
reach of children at all times (preferably in a
locked cabinet).
26. Always follow the fabric care instructions
supplied by the garment manufacturer.
27. Never operate the washer with any guards
and/or panels removed.
28. DO NOT operate the washer with missing or
broken parts.
29. DO NOT by-pass any safety devices.
30. Failure to install, maintain, and/or operate
this machine according to the
manufacturer's instructions may result in
conditions which can produce bodily injury
and/or property damage.
31. Replace washer fill hoses every five years.
32. If unit is a stacked washer and dryer, do not
operate washer and dryer if the units have
been separated.
NOTE: The WARNING and Important Safety
Instructions appearing in this manual are not
meant to cover all possible conditions and
situations that may occur. Observe and be
aware of other labels and precautions that are
located on the machine. They are intended to
provide instructions for safe use of the
machine. Common sense, caution and care
must be exercised when installing, maintaining,
or operating the washer.
Always contact your dealer, distributor or service
agent about any problems or conditions you do
not understand.
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Operation
Before Washing
Prepare Wash Load
Empty Pockets and Cuffs
Make sure all pockets are empty and turn them
inside out. One bobby pin, metal or plastic toy, nail
or sharp object in a load can catch laundry, cause
tears and plug the pump. Facial tissue left in a
pocket will produce extreme “lint”. A crayon or
lipstick in a wash load may cause stains that
cannot be removed. Roll down cuffs and shake out
grass, sand and gravel.
TLW1990N
TLW1990N
Mend Rips and Tears
2. Sort by Fabric and Construction:
Separate items into loads of
cottons/linens, permanent
press, synthetics/blends/poly
knits, and delicates.
Little holes can become bigger in the washer.
Mend holes and tears before placing garments in
the washer.
Close Zipper and Fasten Hooks
3. Sort by Temperature:
Separate items into loads
that can be washed in cold,
warm or hot water.
These can catch on garments in a wash load and
tear them. Tie belts and sashes so they won’t
wind around clothes.
Put Small Items in Bag
TLW1991
TLW1991N
Cold
TLW1991N
TLW1991N
4. Sort by Type and Amount of Soil:
Heavily soiled clothes will need extra
treatment. Lightly soiled clothes can become
dingy if washed with heavily soiled items.
Small items such as baby socks may get stuck
around the door. Put them inside a mesh garment
bag.
Check For Colorfastness
5. Sort Lint “Shedders” From Lint “Receivers”:
Some fabrics attract lint and should not be
washed with lint-shedding loads. Lint
shedders are cottons, terry towels, chenille
bedspreads, rugs and clothes that have been
heavily bleached.
Lint receivers are synthetics, permanent or
durable press, knits (including socks),
corduroy, and other smooth fabrics.
Squeeze a portion of garment in warm or hot
sudsy water. If the color bleeds or runs, wash the
item separately in cold water.
Sort Items
Different items use different wash cycles and
temperatures. Always follow the manufacturer’s
care label. Proper sorting is easy if you follow a
few guidelines:
1. Sort by Color:
Separate items into loads of
whites, darks, lights and noncolorfast.
Cottons
Pretreat
Whites
Pretreat shirt collars and cuffs with a pretreat
product or liquid detergent when placing them in
the washer. Before washing, treat special stains
individually. Refer to Stain Removal section for
procedures on treating specific stains.
TLW1991
TLW1991N
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Water Level
WA R N I N G
• The washer will automatically adjust the
water level to the type and size of the load
during any fill.
Do not wash or dry items soiled with
vegetable or cooking oils. Some oils may
remain after washing and may cause the
fabric to catch on fire by itself.
Wash Temperature
W527
Boosted Hot Water (on select models only)
The Boosted Hot Wash will boost the water
temperature in the tub to 140°F (60°C) and is
useful for improved cleaning of some loads. The
red HEATING light will light up when heating. The
cycle will not advance until 140°F (60°C) has been
reached.
The time needed to reach this temperature may
add an additional 30 to 60 minutes to the cycle
time. Hot water is the most effective for cleaning
but it is not recommended for all fabric types
(read labels).
NOTE: The Boosted Hot Wash can be turned off
by changing the cycle selector knob to OFF and
restarting a cycle with a different water
temperature setting.
Loading the Washer
Load Articles
• Load items by the amount of space they
take up, not by their weight. Mix large and
small items in a load to get the best washing
results.
• Load items loosely into the wash drum. The
bulk of the clothes rather than the weight will
determine load size.
Bulky Items
• Use the DELICATES/BULKY cycle for bulky
items such as blankets and comforters. The
cycle includes 12 minutes of gentle agitation
to clean items delicately and thoroughly. The
extra rinse cycle may be selected to ensure
complete removal of soap residue. A final
spin extracts the moisture at a low speed to
maintain the load’s balance and minimize
wear to the articles.
Hot Water
The Hot Wash temperature is determined by the
actual temperature of the hot water supplied to
the washer. For models with Boosted Hot Wash,
the heater element will not be on. Hot water is the
most effective for cleaning, but it is not
recommended for all fabric types (read labels).
Load Sizes
Warm Water
• Load sizes vary. Small and large items
should be washed together to create a
balanced load. If washing a large item, two
bath towels should be added to even the
load.
The Warm Wash is useful for providing a thorough
cleaning on lightly soiled clothing without
damaging fabric or adding to color fading.
The Warm Rinse is useful in preventing wrinkles on
certain fabrics. Check labels for fabric
manufacturer’s recommendations.
• Smaller loads can create an unbalanced
condition and cause premature wear on the
washer. Do not hesitate to fill the entire
inner drum of the washer. The load will
compress a great deal when wet. This allows
room for proper tumbling.
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NOTE: In wash temperatures colder than 60oF
(16oC), detergents do not dissolve well. This
may cause ineffective cleaning, or lint and
residue to form.
NOTE: Always follow manufacturer’s care labels.
Cold Water
The Cold Wash is ideal for delicate items.
Although its cleaning abilities are not as great
with hot or warm water, it is useful for colors that
bleed easily and for sensitive fabrics.
The Cold Rinse is optional in every cycle and is the
most beneficial for fabrics. Cold rinses reduce
wrinkling and color fading. In addition, cold
rinses will save money and energy.
Wash Temperature Guide
Water Temperature
Use
Comments
BOOSTED HOT
(select models only)
(approximately 140°F [60°C])
•
•
•
•
Sturdy whites and colorfast items
Work clothes
Heavily soiled items
Diapers
•
•
Best cleaning for heavily soiled
items
Best for sanitizing
HOT
(approximately 120°F [49°C]
or as determined by outside
hot water supply)
•
•
•
•
Sturdy whites and colorfast items
Work clothes
Soiled items
Diapers
•
•
Best cleaning for soiled items
Good for sanitizing
WARM
(approximately 100º F [38°C])
•
•
•
•
•
Rinsing of some items (OPTIONAL)
Light and moderately soiled items
Non-colorfast or dark colors
Permanent press
Silks, woolens, nylon, acrylic
•
•
•
Reduces wrinkling in permanent
press fabrics
Less fading
Reduces shrinking in knits
•
•
•
Rinsing of most items
Non-colorfast fabrics
Extra delicate clothing
•
•
•
•
Saves energy
Reduces color fading
Reduces wrinkling
Reduces shrinking
COLD
(approximately 60º F [16°C])
Energy
120oF
(49oC)
You can save energy when washing by following a
few guidelines:
1. Heating water accounts for the greatest
energy expense when washing. Save on
heating water by using warm or cold washes
as well as cold rinses.
2. Wash full loads, but do not overload.
HOT
100oF
(38oC)
WARM
60oF
(16oC)
COLD
TLW1994N
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Operating Your Washer
Delicates/Bulky Cycle
Wash delicate items usually washed by hand on
this cycle. The cycle includes a wash tumble of 12
minutes. The cycle has two rinses with an optional
third rinse. The final spin extracts moisture at a
low spin for four minutes. The total cycle time is
approximately 30 minutes without the extra
rinse.
WA R N I N G
To reduce the risk of fire, electric shock,
serious injury or death to persons, read
the Safety Information section before
operating your washer.
Rinse & Spin Cycle
W522
Use to quickly rinse items. The rinse is followed by
a high spin. The total cycle time is approximately
12 minutes.
NOTE: Always follow manufacturer’s care labels.
Determine Proper Cycle
Spin Only Cycle
NOTE: The cycle times might be longer if a
Boosted Hot Wash, if available, is selected.
Use to extract water from wet items. This cycle
uses the high spin. The total cycle time is
approximately 10 minutes.
Regular Cycle
Use for sturdy items, like play or work clothes,
towels, T-shirts, etc. This cycle includes a wash
tumble for 24 minutes. The cycle has two rinses
with an optional third rinse. The final spin starts
with a two-minute medium spin and finishes with
a three-minute high spin. The total cycle time is
approximately 44 minutes without the extra
rinse.
OFF
Use to stop a cycle or change cycles.
Extra Rinse
This optional setting is useful for detergent
sensitive skin. By pressing the “EXTRA RINSE”
button to “ON,” the REGULAR, PERM PRESS and
DELICATES/BULKY cycles will each provide an
additional rinse.
Perm Press Cycle
Use for permanent press items and synthetics.
This cycle includes a wash tumble of 20 minutes.
The cycle has two rinses with an optional third
rinse. The final spin starts with a three-minute
medium spin and finishes with a two-minute high
spin. The total cycle time is approximately 40
minutes without the extra rinse.
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To Wash Clothes
NOTE: High efficiency (HE)
detergents are designed
especially for frontload
washers to reduce
oversudsing and maximize
cleaning results. Look for the HE logo or “high
efficiency” on the detergent’s label.
IMPORTANT: Before using your new washer,
make sure the washer cord is plugged into a
120 Volt electrical outlet that has the proper
grounding and polarity. Make sure the washer
hoses are connected to the hot and cold water
faucets, and that the faucets are turned on. Be
sure the drain hose is not kinked and is inserted
into a drain. Refer to the INSTALLATION
INSTRUCTIONS for details of proper washer
installation.
IMPORTANT: If using non-HE detergent, avoid
oversudsing by using only 1/2 of the detergent
manufacturer's recommended amount.
3. Load clothes into wash drum. Refer to
section on Load Sizes.
IMPORTANT: Prior to first wash, use an all
purpose cleaner, or a detergent and water
solution, and a damp cloth to remove shipping
dust from inside of wash drum.
NOTE: Small items such as baby socks may get
caught around the door. Place these articles
inside a mesh garment bag.
1. Get the clothes ready for washing. Empty
pockets and cuffs. Sort items into separate
loads. Pretreat stains and heavily soiled areas.
FLW2170N
FLW2170N
TLW1991N
When washing bulky items such as blankets and
comforters, use the DELICATES/BULKY cycle. The
cycle includes 12 minutes of gentle agitation to
clean items delicately and thoroughly. The extra
rinse cycle may be selected to ensure complete
removal of soap residue. A final spin extracts the
moisture at a low speed to maintain the load’s
balance and minimize wear to the articles.
TLW199N
IMPORTANT: Remove all sharp objects from
laundry to avoid tears and rips to items
during normal machine operation.
2. Measure and add low sudsing, high
efficiency (HE) detergent, fabric softener
and bleach to the dispenser drawer. Refer to
section on Using Your Dispenser Drawer.
Follow instructions on detergent package for
amount to use.
FLW2169N
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4. Close the loading door tightly. The washer will
not operate with the loading door open.
WA R N I N G
Window may be hot in the Boosted Hot
and Hot wash cycles.
W325
6. Select EXTRA RINSE if desired.
FLW2171N
WA R N I N G
To reduce the risk of serious injury, do
not bypass the loading door switch by
permitting the washer to tumble or spin
with the loading door open.
TLW2111N
The extra rinse control is useful for detergent
sensitive skin. By pressing the EXTRA RINSE to
ON, the REGULAR, PERM PRESS, and
DELICATES/BULKY cycles will each provide an
additional rinse. If the rinse is desired, press the
switch to ON. When the extra rinse is not wanted,
OFF should be selected.
W095
5. Set WASH/RINSE temperatures.
7. Select the cycle according to the type of
fabric being washed. Use the indented line on
the cycle selector knob as a guide.
8. Press and hold the START button for two
seconds to start the washer. The DOOR light
will come on after a short delay, water fill will
begin, and wash drum will begin tumbling.
FLW2223N
There are four or five WASH/RINSE temperatures
available – Boosted Hot Wash/Cold Rinse (select
models only), Hot Wash/Cold Rinse, Warm Wash/
Warm Rinse, Warm Wash/Cold Rinse, Cold Wash/
Cold Rinse.
NOTE: Washer door MUST be closed tightly to
start washer.
If items need to be added or removed after a cycle
has started, turn the cycle selector knob to the
OFF position. Wait until the DOOR light goes off
(approximately 45 seconds after cycle has been
stopped), open door, add or remove items, and
start the cycle again.
The Energy Saver settings, marked with an
asterisk (*) on some models, show which
temperature settings will use the least energy.
Refer to the Water Temperature section for the
temperature that works best for your garments.
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There is no agitator on this washer. Instead, the
clothing gently tumbles through the water. The
wash action consists of a period of tumbling in
one direction, a brief pause, and then a reverse
tumble in the opposite direction. The pauses are
part of the tumble action and add to the unique
cleaning capabilities of the washer. They are part
of the cycle.
To change the cycle after the first wash is
complete:
NOTE: This should only be done if the speed of
the final extract is incorrect for the fabric being
washed. For example, if washing delicate items
on the REGULAR cycle, the high speed extract
may damage the fabric. Or, if washing towels or
jeans on the DELICATES/BULKY cycle, the lower
speed extract would increase drying time.
NOTE: There will be extended pauses when
Boosted Hot Wash, if available, is selected
because the water is being heated.
1. Abort the current cycle by changing the
cycle selector switch to the OFF position.
To Change Cycles
2. Restart the cycle from the beginning. Refer
to the To Wash Clothes section.
If the selected cycle is not the correct cycle for
the fabric being washed, you may change the cycle
selection at any time until the first wash fill is
complete. Once the washer has filled for the first
part of the cycle (the wash portion), the current
cycle must be aborted and a new cycle must be
started.
To Pump Out Water After Aborting Cycle
Run a SPIN ONLY cycle. This cycle will perform a
high speed extract operation that will pump all of
the water out of the washer.
Manual Soaking
To change the cycle before the first fill is
complete:
To soak a clothes load, start a wash in the
desired cycle. After fill is complete and wash drum
has started tumbling, turn the cycle selector
knob to OFF. When the clothes have soaked the
desired length of time, turn the cycle selector
knob to the cycle and press the start button to
restart the cycle.
Change the cycle selected on the cycle selector
knob.
To change the cycle after the first fill is
complete and before the first wash is complete:
1. Abort the current cycle by changing the
cycle selector knob to the OFF position.
DOOR Light
2. Set the WASH/RINSE temperature selector.
When the washer is started, the DOOR light will
come on after a short delay. The light will turn off
approximately 45 seconds after the cycle is
complete.
3. Set cycle selector knob.
4. Turn on extra rinse, if desired.
5. Press and hold the START button for two
seconds.
WASH Light
This light comes on during the wash part of each
cycle.
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RINSE Light
Out of Balance Load
This light comes on for the rinse portion of each
cycle.
FINAL SPIN Light
If at the end of the cycle, the load is dripping wet,
the washer has limited the spin speed. This is to
prevent damage to the unit if there is a severely
unbalanced load.
This light comes on while the wash load is in the
final spin of the cycle.
If this condition occurs, redistribute the load
manually and run a RINSE & SPIN cycle.
HEATING Light (Red Light – on select
models only)
If the condition persists, consider steps
discussed in the Before Washing section.
This light comes on during the Boosted Hot
setting only. While the washer is heating, the
HEATING light will turn on.
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Available Washing Cycles
The cycles of your washer include several different
settings. Refer to the table below for what can be
expected during the cycles that you select.
Regular Cycle
Activity
Water Temperatures
Wash
Fill & Tumble
Boosted Hot (select models),
Hot, Warm or Cold
Spin
Pulse Spin
Rinse
Fill & Tumble
Spin
Pulse Spin
Extra Rinse (Optional)
Fill & Tumble
Spin
Pulse Spin
Final Rinse
Fill & Tumble
Spin
Pulse Spin
Spin
Medium Spin (650 rpm)
Final Spin
High Spin (1000 rpm)
Fluff
Tumble
Cold
Cold
Warm or Cold
Perm Press Cycle
Activity
Water Temperatures
Wash
Fill & Tumble
Boosted Hot (select models),
Hot, Warm or Cold
Spin
Pulse Spin
Rinse
Fill & Tumble
Spin
Pulse Spin
Extra Rinse (Optional)
Fill & Tumble
Spin
Pulse Spin
Final Rinse
Fill & Tumble
Spin
Pulse Spin
Spin
Medium Spin (650 rpm)
Final Spin
High Spin (1000 rpm)
Fluff
Tumble
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Cold
Cold
Warm or Cold
Delicates/Bulky Cycle
Activity
Water Temperatures
Wash
Fill & Tumble
Boosted Hot (select models),
Hot, Warm or Cold
Spin
Pulse Spin
Rinse
Fill & Tumble
Spin
Pulse Spin
Extra Rinse (Optional)
Fill & Tumble
Spin
Pulse Spin
Final Rinse
Fill & Tumble
Spin
Pulse Spin
Final Spin
Low Spin (500 rpm)
Fluff
Tumble
Cold
Cold
Warm or Cold
Rinse & Spin Cycle
Activity
Water Temperatures
Rinse
Fill & Tumble
Warm or Cold
Spin
Pulse Spin
Spin
Medium Spin (650 rpm)
Final Spin
High Spin (1000 rpm)
Fluff
Tumble
NOTE: The Rinse setting will give a cold rinse when the optional Extra Rinse is selected.
Common Washer Sounds
Sounds
Accelerating
Tapping
Cause
This sound is heard during the spin portion of every cycle.
These sharp sounds may come from metal fasteners, zippers, belt buckles or coins
hitting the wash drum or door glass.
Thumping
Washer may be out of balance. Washer is designed to balance the load. If the washer is
severely unbalanced, turn cycle selector knob to OFF and redistribute the load.
Rumbling
Washer may not be level. Stop washer and adjust leveling legs. Refer to INSTALLATION
INSTRUCTIONS for details.
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Using Your Dispenser Drawer
NOTE: High efficiency (HE)
detergents are designed
especially for frontload
washers to reduce oversudsing
and maximize cleaning results.
Look for the HE logo or “high efficiency” on the
detergent’s label.
3
2
1
NOTE: If using non-HE detergent, avoid
oversudsing by using only 1/2 of the detergent
manufacturer's recommended amount.
When adding detergent, use only the
recommended amount. Adding too much
detergent or using regular sudsing detergent
could result in an oversudsing condition, which
would require additional rinsing with cold water.
Use care when adding detergent so as not to spill
into the other compartments. Detergent mixed
with fabric softener can make the softener
gummy.
FLW2172N
FLW2172N
1
2
3
Detergent
Bleach
Fabric Softener
Detergent Compartment
NOTE: The normal level of suds should be below
center of the door.
The detergent compartment is located on the
right side of the dispenser drawer. Refer to
compartment 1 of illustration.
Use low sudsing, high efficiency (HE) powdered or
liquid detergents that are recommended for use
with frontload washers. Powdered bleach can also
be used in the dispenser along with the detergent.
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Liquid Bleach Compartment
Fabric Softener Compartment
The bleach compartment is located in the left
front corner of the dispenser drawer. Refer to
compartment 2 of illustration. It has been
designed to prevent the dispensing of undiluted
bleach onto the clothes load.
The fabric softener compartment is located in
the left rear corner of the dispenser drawer. Refer
to compartment 3 of illustration.
Use no more than the maximum level indicated for
the fabric softener compartment. Adding more
than the maximum amount could result in early
dispensing of the product and possible staining of
fabrics.
Use liquid bleach in the dispenser. Powdered
bleach must not be used in this compartment.
Powdered bleach can be used in the detergent
compartment only and can be added along with
the detergent.
Add fabric softener to compartment before
beginning wash load. The fabric softener will be
dispensed during the last rinse cycle.
DO NOT use more than the maximum level
indicated for the bleach compartment. Adding
more than the maximum amount could result in
early dispensing of the product and possible
damage to fabrics.
Carefully close dispenser door. Do not allow
softener to spill into other compartments.
To Clean the Dispenser
Carefully pour recommended amount of bleach
into the compartment before starting wash load.
Pour hot water into the dispenser drawer, making
sure it flushes through each compartment. Use a
small brush to thoroughly clean out any residue.
Be careful not to spill undiluted bleach. It is a
strong chemical and can damage some fabrics if
it is not properly diluted. Follow bleach
manufacturer’s label for proper use.
It is not necessary to remove the dispenser
drawer for normal maintenance. If the dispenser
drawer needs to be removed for any reason, use
dispenser drawer removal tool, Part No. 318P4, to
avoid damage to the drawer.
Carefully close dispenser door. Do not allow bleach
to spill into other compartments.
-17803236
Clothing Care
Clothing Care Labels
DRY
The symbols below appear on many clothing care
labels. Following the instructions on each label will
help ensure the best laundry results.
WASH
Dry
DRY2033N
Warning
Signs
Machine Wash Cycle
DRY2038N
Permanent
TLW2011N
Press/Wrinkle
Resistant
Gentle/
TLW2012N
Delicate
HandTLW2013N
wash
Normal
DRY2034N
DRY2035N
Permanent
Press/Wrinkle
Resistant
Gentle/
Delicate
DRY2036N
Do not
tumble dry
DRY2037N
Heat Setting
High
Normal
TLW2010N
Warning
Signs
Tumble Dry Cycle
Medium
DRY2039N
Low
DRY2040N
No heat/Air
DRY2041N
Do notDRY2042N
dry
(used with
Do not
wash)
Special Instructions
Do not wash
TLW2014N
Water Temperature
Line dry/
HangDRY2043N
to dry
Do not wring
Hot
TLW2015N
Warm
TLW2016N
Cold
Drip dry
DRY2044N
Dry flat
DRY2045N
DRY2046N
In the
shade
TLW2018
TLW2017N
DRYCLEAN
BLEACH
Bleach Symbols
Any bleach
TLW2019N
(when needed)
Do not bleach
Only
TLW2020N
non-chlorine
bleach
(when needed)
TLW2021N
IRON
Warning
Signs
Iron - Dry or Steam
Iron
TLW2022N
High
TLW2023N
Medium
TLW2027N
Dryclean
Warning
Signs
Dryclean
DRY2047N
Do not Dryclean
Warning
Signs
Low
Do not iron
TLW2025N
TLW2024N
No steam
TLW
N
-18803236
DRY2048N
Washing Special Items
NOTE: Always Follow Manufacturer’s Care Label
Instructions.
Bedding
•
•
•
•
Warm wash and warm rinse.
Use DELICATES/BULKY cycle.
Pretreat heavily soiled areas before washing.
When washing an electric blanket, protect the plug by stitching the edge of the
blanket over the plug. Only dry in dryer if manufacturer says it can be done.
Diapers
•
Rinse out diapers immediately in cold water and soak in a diaper pail with a
small amount of detergent or enzyme presoak. Soak before washing.
Limit wash load to two dozen cloth diapers.
Use an all-purpose, low-sudsing detergent.
•
•
Draperies, Curtains, Slip Covers
•
•
•
•
•
Pillows
(Feather and Down)
•
Shake to remove dust. Remove hooks and close zippers.
Sun-damaged draperies and curtains will not withstand washing.
Use warm water.
Wash curtains frequently. They can be weakened from soil, fumes, dust, and
the sun.
Fiberglass curtains need gentle care. Read care label to see if washable. Some
fiberglass curtains should be hand washed.
•
Do not wash pillows unless they can be dried in dryer. They may mildew if not
dried completely.
Use warm wash, cold rinse and low-sudsing detergent.
Rugs
•
•
Shake before washing. Do not use hot water on rubber-backed rugs.
Wash two or three rugs to balance the washer.
Slips and Nightgowns
•
•
Wash often using all-purpose detergent, warm or hot water and cold rinse on
the PERM PRESS cycle.
To keep nylons and polyesters white, wash only with whites and use chlorine
bleach occasionally.
Use fabric softener to remove static electricity.
Shoes
•
•
•
Most shoes made of cloth and rubber can be washed.
Use the REGULAR cycle and warm water.
Wash with towels to balance the load.
Small Items
•
Wash small items such as baby socks in a mesh garment bag.
Cotton Knits
•
•
•
Unless the label indicates it is preshrunk, cotton knits will probably shrink to
some degree.
Wash water should be hot or warm, suitable for color and soil.
Rinse water should be cold.
Rayon Knits
•
Rayon stretches and shrinks easily. Treat as a delicate fabric and wash gently.
Synthetic Fiber Knits
•
•
These items will generally keep their shape.
Make sure trimmings (including belts) are machine washable, seams are not
puckered, and zippers and trimmings are well fastened.
Knits of Manufactured Fibers
•
•
•
•
Use PERM PRESS cycle.
Wash water should be warm, or suitable for color and soil.
Rinse water should be cold.
Do not wash with lint-shedding fabrics.
•
continued
-19803236
Sweaters of Manufactured Fibers
•
•
•
•
Follow directions for comparable knits.
Button sweaters and turn inside out.
Stretch to shape after washing.
Avoid pulling when wet.
Wool Items
•
Unless labeled “machine washable,” wash by hand.
Permanent Press
•
Wash often. Permanent press clothes tend to look clean even when they should
be washed.
Do not wash with lint-shedding loads.
Pretreat grease stains and oily areas.
Use the PERM PRESS cycle, hot or warm water, cold rinse and recommended
amount of low-sudsing detergent.
Use fabric softener in the dispenser drawer. This will reduce the static
electricity which attracts lint and makes garments cling.
•
•
•
•
NOTE: We do not recommend starching in this washer.
-20803236
Clothing Concerns
To keep clothes looking white or bright, use good washing practices at all times to prevent a gradual
build-up of soil or water hardness minerals on them. If you notice that your clothes are not as bright as
they should be, take corrective measures immediately.
Problem
Gray or Dingy Clothes
Yellowed Clothes
Cause
Solution
Insufficient Detergent
Add recommended amount of low-sudsing
detergent to dispenser drawer before loading
clothes. Mild detergents are not suitable for
average soil.
Improper Sorting
Wash whites separately. Separate light from
heavily soiled items. Clothes can pick up soil
from dirty wash water.
Water Not Hot Enough
White clothes will stay whiter with hot wash
water. Increase temperature.
Unremoved Soil
Skin soil is hard to remove. Check hem edge of
sheets and pillowcases, bottom end of t-shirts,
etc. If this portion is white and center is yellow,
the fabric contains unremoved soil. Use
sufficient detergent and a hot wash. Chlorine
bleach or powered bleach may be needed.
Clothes Stained from Iron in the To test for an iron stain, use a rust remover
Water
that is recommended for use with washing
machines on a portion of the garment. Follow
bottle directions for larger items.
Clothes Tearing or Damaged
Excessive Lint
Wrinkling
Older Clothes
Some white fabrics turn yellow with age and
cannot be whitened.
Improper Use of Chlorine Bleach
No correction for bleach damaged clothes.
Always keep level at or below maximum in bleach
dispenser compartment.
Insufficient Precare
Fasten all hooks and zippers. Mend tears.
Remove objects from pockets.
Improper Sorting
Fabrics that shed lint cannot be washed with
fabrics that receive lint.
Insufficient Detergent
Use enough detergent so lint remains
suspended in water and flushed out. Do not
oversuds the water.
Mixing Fabric Types
Knits and permanent press attract lint. Wash
these only with similar items. Use fabric
softener in dispenser drawer.
Improper Sorting
Heavy items like towels should not be washed
with light items like nightgowns.
Improper Cycle
Make sure cycle selected is appropriate for
type of clothes.
Improper Temperature
Using a warm or cold wash and a cold rinse
reduces wrinkling.
-21803236
Laundry Products
Laundry Aids
Soak/Pretreat
Products
Use
•
•
Detergents/Soaps
•
•
Bleaches
•
•
•
•
•
Comments
Use a pretreating agent and soak overnight to remove
stains and soils.
Always follow manufacturer’s instructions with any
pretreat product (Spray ‘N Wash, Shout*, etc.).
•
Use low-sudsing, high efficiency (HE) detergent
(recommended for frontload washers) in your washer.
When using non-HE detergent, use 1/2 of the detergent
manufacturer's recommended amount to prevent
oversudsing. Using these detergents may decrease
cleaning performance.
•
Use to remove certain stains, disinfect, and keep
clothes white.
Do not use powered bleach in the bleach dispenser
compartments. Powdered bleach can be used in the
detergent compartment only.
Use liquid bleach in the proper dispenser compartment
only. Do not add bleach to the wash load.
Follow directions on care label of garment.
Do not use bleach as a substitute for detergent.
•
•
•
•
•
Do not use a pretreating agent
with chlorine bleach.
Do not use pretreaters around the
washer or dryer control panel. They
may harm the finish or panel
markings.
Soap and powered detergent will
not give good washing results in
hard water. Soap in hard water will
form sticky deposits.
We do not recommend the use of
powered soap when washing in cold
water.
Always measure the bleach. Never
exceed maximum level on bleach
dispenser.
Never use chlorine bleach and
ammonia in the same wash cycle.
Add powdered bleach along with
the detergent.
Bleach Alternatives
•
In some cases, mild bleaching may be accomplished
using white vinegar, hydrogen peroxide or lemon juice as
a pretreater.
•
Always test to be sure that the
product will not damage fabric by
applying to a small part of the
fabric that is not easily seen.
Fabric Softeners
•
Use to soften clothes and remove static electricity
from permanent press knits and other fabrics of
manufactured fibers.
Add to the fabric softener dispenser compartment.
Follow bottle directions carefully.
•
Do not add fabric softener directly
to load. Use fabric softener dispenser.
Do not mix with detergent or bleach.
Do not fill past maximum level on
dispenser compartment.
•
*Brand names are trademarks of their respective manufacturers.
-22803236
•
•
Stain Removal
• When removing a stain, treat the stain from
the back of the fabric unless otherwise
noted. This will force the stain off the
surface instead of driving it through the
fabric.
• Many soils will not become stains if treated
promptly. Older stains may be difficult or
impossible to remove. Hot water will set
some stains, particularly protein based
stains. Use cold or warm water on these
before washing in hot water.
• If you are not sure if a treatment is safe for
the fabric, test a small part of the fabric
that is not easily seen to make sure it will
not become damaged.
• Some stains are difficult to remove. It might
be necessary to repeat a procedure.
• Air-dry clothing until stain has been
removed. Dryer heat might set the stain.
• Always follow the instructions on the
clothing care label and instructions on stain
removal products.
WA R N I N G
Never put highly flammable substances like gasoline, kerosene, waxes, cooking oils,
dry cleaning solvents, etc. into a washer or dryer. Never put articles that have been
cleaned with such substances into a washer or dryer. Failure to comply with these
warnings could result in a fire, explosion, and/or serious burns or death. All items with
these substances on them should be thoroughly hand-washed with a detergent so that
no trace of the flammable substances remains. The articles can then be machine
washed and/or dried.
W525
Do not wash or dry items soiled with vegetable or cooking oils. Some oils may remain
after washing and may cause the fabric to catch on fire by itself.
W527
Stain
Treatment
Alcoholic Beverages
Rinse stain immediately with cold water or soak stain 30 minutes in cold water. Apply
detergent or dishwashing liquid to any trace of stain while still wet. If safe for the fabric,
wash in hot water using chlorine bleach.
Baby Food, Formula
Rinse with cold water. Soak with an enzyme soaking product. Rinse. Wash as usual. If
stain remains, apply a pretreat product and wash again.
Blood
Treat stain immediately. Soak 30 minutes or more in cold water. Rub detergent into
stain. If stain persists, place a small amount of household ammonia on the stain and
rub again with detergent. If safe for fabric, wash in hot water and chlorine bleach if
traces of the stain persist.
Candle Wax
Rub with ice and scrape off excess wax. Place stain between paper towels and press with
warm iron. Then place stain face down on paper towels and sponge with rubbing alcohol,
if safe for fabric (refer to WARNING above). Let dry, wash. If traces of color remain,
wash with commercial color remover (Rit, Putnam,* etc.) or, if safe for the fabric, hot
water and chlorine bleach.
Cheese
Rinse with cold water. Soak with an enzyme soaking product. If the stain remains, apply
a pretreat product. Wash as usual.
continued
-23803236
Stain
Treatment
Chewing Gum
Rub with ice and scrape off excess gum. Place face down on paper towels and sponge
with a pretreat product.
Chocolate or Cocoa
Rinse with cold water. Rub detergent into stain and soak in cold water. If greasy stain
remains, sponge face down on paper towels with a pretreat product. If traces of the
stain remain, wash in hot water and chlorine bleach (if safe for fabric).
Coffee, Tea
Soak in cold water. Rub detergent into stain, rinse. If traces of the stain remain, use a
pretreat product and wash in warm water, or wash in hot water with chlorine bleach (if
safe for fabric).
Copier Toner
Shake off loose powder. Brush stain with toothbrush to remove remaining powder.
Sponge stain with soapy water. If stain remains, apply a pretreat product and wash in
hot water (if safe for fabric).
Crayon
Treat the same as candle wax or place face down on paper towel and spray with WD-4O*.
Rinse. Wash in hot water (if safe for fabric) using soap (not a detergent) and 1-2 cups
baking soda. If stains remain, professional drycleaning may be necessary.
Deodorants and Anti-Perspirants
Some of these products contain substances that can change the color of some dyes.
The color can sometimes be restored if the area is sponged with ammonia then rinsed.
To remove stains, apply white vinegar. Rub and rinse. If stains remain, rub detergent into
stain and wash with hot water and chlorine bleach (if safe for fabric).
Dye
Treat with a commercial dye remover (Rit, Putnam*) or, if safe for fabric, bleach with
chlorine bleach.
Egg, Gravy
If dried, scrape off excess. Soak in cold water. Rub detergent into damp stain and, if
safe for fabric, wash in hot water and chlorine bleach.
Eye and Face Make-up
Tap on the stain with a spoon to loosen it. Rub dampened stain with bar soap,
dishwashing liquid or detergent. If stain remains, soak in water and detergent. Apply a
pretreat product and wash as usual.
Fabric Softener
Dampen stain and rub with bar soap. Wash as usual.
Felt-Tip Marker
Rub detergent into damp stain. Apply a pretreat product. If safe for fabric, wash in hot
water and chlorine bleach.
Fruit Juices
Soak in cold water. Wash in hot water with chlorine bleach (if safe for fabric).
Glue
Rub with ice and scrape off excess glue. Place face down on paper towels and sponge
with a pretreat product.
Grass
Place face down on paper towel and sponge with rubbing alcohol (if safe for fabric).
Rinse. Apply a pretreat product and wash. If stain remains, wash in hot water with
chlorine bleach (if safe for fabric).
Grease, Oil
Place face down on paper towel and sponge with a pretreat product. Dampen stain with
water and rub with bar soap or detergent. Wash in hot water (if safe for fabric).
Ink
Saturate the stain with hair spray or place the fabric face down on paper towel and
sponge with rubbing alcohol (refer to WARNING on previous page). Rinse. If traces of the
stain remain, rub detergent into the dampened stain and wash. Some inks may be
impossible to remove.
Iodine
Rinse from the back side of the stain with cold water. Then soak in a commercial color
remover (Rit, Putnam*, etc.) or rub in a paste of water and starch. Let stand for
15-30 minutes and wash.
-24803236
Stain
Treatment
Jam, Jelly
Scrape off excess. Rinse with cold water. Rub dampened stain with detergent. Apply a
pretreat product and launder with an enzyme soaking product. If stain remains, sponge
with a mild bleach, such as water and white vinegar mix (equal parts) and wash again.
Ketchup, Tomato-Based Products
Scrape off excess. Soak in cold water 30 minutes. Rub detergent into the stain and, if
safe for fabric, wash in hot water and chlorine bleach.
Lipstick
Rub dampened stain with bar soap and wash.
Lotion
(Hand, Body, Suntan)
Scrape off excess. Blot stain with paper towel. Rub colorless hand dishwashing liquid
into stain and let stand several minutes. Rinse. Apply a pretreat product and wash in
hot water (if safe for fabric.)
Mildew
Treat promptly. Mildew damages fabric and sometimes cannot be removed. Wash with
chlorine bleach. For items that cannot be washed with chlorine bleach, soak in an allfabric bleach, then wash.
Milk and Milk Products
Soak in cold water. Wash in hot water and chlorine bleach (if safe for fabric). Apply a
pretreat product, if a stain is noticeable. Rewash.
Mud
Let dry. Scrape off excess. Soak in solution of one quart warm water, half teaspoon
liquid hand dishwashing detergent and one tablespoon vinegar for 15 minutes. Rinse.
Wash in hot or warm water with enzyme product.
Mustard
Rinse with cold water. Rub dampened stain with bar soap. Apply a pretreat product.
Wash in hot water and chlorine bleach (if safe for fabric).
Nail Polish
Place face down on paper towel. Sponge with nail polish remover (non-oily) until stain
disappears. Wash. Do not use nail polish remover on Acetate or Arnel fabrics.
Paint
Water-based — Treat by rinsing fabric in cool water while stains are still wet. Wash. To
soften dried paint, apply soapy water or an acrylic paint and varnish remover. Rinse and
then wash. Oil-based — Pretreat with a solvent recommended on the paint container. If
not available, use mineral spirits. Rinse. Pretreat with a stain remover or detergent.
Rinse and wash. Be sure to thoroughly rinse to remove all solvents to prevent a possible
explosion in washer.
Perspiration
Rub dampened stain with detergent. Wash in hot water and chlorine bleach (if safe for
fabric). If the fabric is discolored, you can try to restore it by treating fresh stains with
ammonia or old stains with vinegar.
Rust
Apply a mild bleach such as lemon juice or a commercial rust remover (Whink, Rit, RoVer*,
etc.) Follow manufacturer’s directions. Wash as usual.
Salad Dressing, Mayonnaise
Scrape off excess. Apply a pretreat product. Rub stain with an enzyme soaking product
and wash with hot water (if safe for fabric). Do not leave washer unattended as
remaining residue may cause fabric to catch on fire.
Scorching
Wash using hot water and chlorine bleach (if safe for fabric). Fabrics can be damaged by
being scorched. If this has happened, you may not be able to remove the marks.
Shoe Polish
Rub dampened stain with detergent. Wash in hot water and chlorine bleach if safe for
fabric.
Soft Drinks
Rinse stain with cold water immediately. Wash in warm water and chlorine bleach, if safe
for fabric.
Soy Sauce
Rinse with cold water. Apply a pretreat product. Wash as usual.
continued
-25803236
Stain
Treatment
Tobacco
Dampen stain and rub with bar soap. Rinse. If necessary, soak in an all-fabric bleach
solution. If stain remains, wash with chlorine bleach (if safe for fabric).
Toothpaste
Scrape off excess. Blot stain with enzyme soaking product and cold water. Rinse. Wash
as usual.
Urine
Rinse with cold water. Soak with an enzyme soaking product. Wash in hot water with
chlorine bleach (if safe for fabric). If the color of the fabric has changed, sponging the
area with ammonia may restore the color.
Vomit
Soak in a solution of one quart warm water, half teaspoon liquid hand dishwashing
detergent, and one tablespoon ammonia (if safe for fabric). Soak 15 minutes. Use
sponge to loosen stain. Blot with toweling. Wash in hot water (if safe for fabric) with an
enzyme product.
Wine
Treat immediately. Rinse with cold water or club soda. Rub dampened stain with
detergent and let stand several minutes. Apply a pretreat product and wash.
*Brand names are trademarks of their respective manufacturers.
-26803236
Maintenance
Lubrication
Cleaning Glass Sealing Area
• All moving parts are sealed in a permanent
supply of lubricant or are equipped with
oilless bearings. Additional lubrication will
not be necessary.
In order to assure that the door properly seals
against water leaks, the following surfaces should
be wiped off periodically:
• The outside perimeter of the door glass
where the seal contacts the glass
Cold Weather Care
• The front surface of the door seal lip
• If the washer is delivered on a cold day (below
freezing), or is stored in an unheated room or
area during the cold months, do not attempt
to operate it until the washer has had a
chance to warm up.
Usually a mild soap solution will work. If there is
an extreme build-up of minerals from a hard water
supply, the surfaces may need to be cleaned with
a lime removal chemical.
Replacing Hoses
Care of Your Washer
• Use only a damp or sudsy cloth for cleaning
the control panel. Some spray pretreat
products may harm the finish on the control
panel or damage the interior of the hood.
• Hoses and other natural parts deteriorate
after extended use. Hoses may develop
cracks, blisters or material wear from the
temperature and constant high pressure
they are subjected to.
• Wipe the washer cabinet as needed. If
detergent, bleach or other washing products
are spilled on the cabinet, wipe immediately.
Some products will cause permanent
damage if spilled on the cabinet.
• All hoses should be checked on a monthly
basis for any visible signs of deterioration.
Any hose showing the signs of deterioration
listed above should be replaced immediately.
• All hoses should be replaced every five years.
• Do not use scouring pads or abrasive
cleansers.
Filter Screens
• The wash drum and window will need no
particular care although they may need
rinsing or wiping after an unusual load has
been washed.
• Check the filter screens in the fill hoses for
debris or damage annually. Clean or replace
them if necessary.
• The outside of the door window can be
cleaned with household window cleaner.
• If the washer is filling with water slower than
normal, check the filter screens. Clean or
replace them if necessary.
• Running an occasional rinse cycle with bleach
will help to avoid a musty smell in the wash
drum.
• Order filter screen Part No. F270300 from
the nearest authorized parts distributor.
-27803236
Vacations and Extended
Non-Use
Shock
Sleeves
• To avoid possible property damage due to
flooding, turn off the water supply to the
washer whenever there will be an extended
period of non-use.
Motor
Mount
• Leave the loading door open during extended
periods of non-use to allow the wash drum to
dry out and avoid a musty smell.
Hooked End of
Shipping Brace
Reinstallation of Shipping
Materials
FLW2182N
Bolts and Lockwashers
To prevent damage while moving the unit, the
shipping materials MUST be reinstalled.
FLW2182N
• Disconnect washer from electrical supply.
Refer to the INSTALLATION INSTRUCTIONS for
proper procedures whenever the washer is moved.
• While supporting the front access panel,
remove two screws from the bottom edge of
the panel.
Cleaning Foreign Object Trap
• Gently lower the panel to remove it from the
washer.
The washer’s pump has a trap that may collect
foreign objects. The trap may need to be cleaned if
water is draining slower than usual. To clean:
• Place the shock sleeves on all four shock
absorbers. Refer to the illustration below.
• Disconnect washer from electrical supply.
• Insert hooked end of shipping brace into the
open slot of the motor mount.
• While supporting the front access panel,
remove two screws from the bottom edge of
the panel.
• Attach the brace with the five bolts and
washers. Refer to the illustration below.
• Gently lower the panel to remove it from the
washer.
• Reinstall front access panel.
NOTE: The pump may have some water in it. Use
a rag or a container to catch water. If the wash
drum is full of water, use a wet/dry shop vacuum
to catch the water.
• With rag or vacuum ready, unscrew the cap
on the left side of the pump and remove trap.
• Clean the debris from the trap.
• Reinstall the trap and access panel.
• Reconnect washer to electrical supply.
-28803236
Preventative Maintenance
Follow these guidelines to ensure the washer
operates properly. Call for service if you observe
any of the following: water of any amount on the
floor, an increase in operating noise or water
remaining in the wash basket after a cycle.
Frequency
Monthly
Maintenance Procedure
1. Check all hoses and the drain for leaks.
2. Check the door lock for proper operation.
3. Clean the dispenser drawer. Refer to Using Your Dispenser Drawer.
4. Check to make sure the washer is level.
Every six months
1. Clean the filter screens in the fill hoses.
2. Clean the door gasket with a bleach and water solution.
Every five years
Have a qualified service technician conduct general preventative maintenance on the washer to
ensure it operates properly.
Optional Control Knob Inserts
Your unit has come equipped from the factory
with a gray background on the control panel
knobs. If you wish to change the color, additional
color inserts are available at additional cost
through your dealer.
-29803236
Troubleshooting
Try these troubleshooting tips before making a service call. You may save time and money!
Washer Symptom
Possible Cause / Solution
Won’t Fill
•
•
•
•
•
•
•
•
Make sure power cord is plugged all the way into the electrical outlet.
Make sure hot and cold water faucets are turned on.
Make sure that the fill hoses are not kinked or twisted.
Press and hold the start button for two seconds to start washer.
Make sure that the controls are properly set.
Make sure that the loading door is closed tightly.
Check the house fuse or circuit breaker.
Clean the screens in the water mixing valve and the filter screens located at the faucet
end of the fill hoses. (Owner is responsible for service calls regarding cleaning of the
screens.)
Won’t Start
•
•
•
•
•
•
Make sure loading door is closed tightly.
Press and hold start button for two seconds to start washer.
Make sure power cord is plugged all the way into the electrical outlet.
Make sure cycle selector knob is not set to the OFF position.
Check the house fuse or circuit breaker
Make sure door latch is properly adjusted relative to door lock.
Won’t Spin/Tumble
•
•
•
•
•
•
•
Make sure loading door is closed tightly.
Press and hold the start button for two seconds to start washer.
Make sure power cord is plugged all the way into the electrical outlet.
Make sure controls are properly set.
Check the house fuse or circuit breaker.
Broken drive belt. Call the service person.
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
Stops/Pauses During Cycle
•
•
Pauses are part of the washer’s normal operation.
Wash load may be unbalanced. Washer will stop and then restart spin automatically. If
the washer is severely unbalanced, turn cycle selector knob to OFF and redistribute the
load.
Check the house fuse or circuit breaker.
•
Won’t Drain
•
•
•
•
•
Water Leaks
•
•
•
•
•
•
•
Make sure drain hose is not kinked or twisted.
Make sure drain hose is not clogged.
Make sure drain receptacle is not clogged.
Refer to the Installation Instructions to make sure that the drain hose has been properly
installed.
Foreign object trap in pump may be clogged. Clean the trap. Refer to Maintenance
section.
Check that fill hoses are properly installed on the faucets and the washer’s water mixing
valve.
Check the condition of the fill hoses. Replace fill hoses every five years.
Check the condition of the rubber door gasket for tears or holes.
Make sure drain receptacle is not clogged.
Check house plumbing.
Laundry load may be oversudsing or overloaded. Make sure you are using low-sudsing,
high efficiency (HE) detergent and proper load sizes.
Make sure outside perimeter of the door glass where seal contacts glass is clean.
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Washer Symptom
Too Many Soap Suds
Possible Cause / Solution
•
•
•
Vibrates/Moves Slightly
•
•
•
•
Laundry load may be oversudsing. Make sure you are using low sudsing, high efficiency
(HE) detergent.
Make sure you are using the amount of detergent recommended on the detergent’s label.
If using non-HE detergent, use only 1/2 of the detergent manufacturer's recommended
amount.
Laundry load may be overloaded. Make sure you are using proper load sizes.
Make sure washer is level. Uneven leveling can cause vibration.
Make sure washer is installed on a solid, sturdy and level floor. The washer should not be
installed on carpeting, soft tile, a platform or other weakly supported structures.
Make sure rubber feet are installed on all four leveling legs.
Try placing the washer near a corner of the room or near an external structural support
wall.
Is Noisy
•
•
Make sure washer is level. Uneven leveling can cause vibration.
Some sounds may be a part of normal operation for a frontload washer. Refer to Common
Washer Sounds section.
Load is too Wet
•
Wash load may be unbalanced. The washer may have limited the spin speed to prevent
damage to the machine. Redistribute the load and run a RINSE & SPIN cycle.
Load is too small. Add items to make full load.
•
Wrong Water Temperature
•
•
•
Make sure that the controls are properly set.
Check fill hoses. Make sure hot faucet hose is connected to hot mixing valve (indicated
with “H” on the valve bracket) and cold faucet is connected to cold mixing valve (indicated
with “C” on the valve bracket).
Make sure house water heater is adjusted properly.
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Contact Information
If service is required, contact the nearest Factory
Authorized Service Center. To find the nearest
service center, visit us online at
www.speedqueen.com.
When contacting us about your washer, PLEASE
GIVE THE MODEL AND SERIAL NUMBERS. The
model and serial numbers are located on the
nameplate. The nameplate will be in the location
shown. Please include a copy of your bill of sale
and any service receipts you have.
If you are unable to locate an authorized service
center or are unsatisfied with the service
performed on your unit, contact:
If replacement parts are required, contact the
source from where you purchased your washer or
visit us online at www.speedqueen.com.
Speed Queen
Shepard Street
P.O. Box 990
Ripon, Wisconsin 54971-0990
www.speedqueen.com
Phone: (920)748-3121
WA R N I N G
To reduce the risk of serious injury or
death, DO NOT repair or replace any
part of the washer or attempt any
servicing unless specifically
recommended in the user-maintenance
instructions or in published user-repair
instructions that you understand and
have the skills to carry out.
Date Purchased __________________________
Model Number
__________________________
Serial Number
__________________________
W025
FLW2173N
FLW2173N
Model Number and
Serial Number
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