User Manual

EXPRESSBOX 3200 | 3200-S8

User Manual

PCIe to PCIe Expansion

Model:

EB3200 | EB3200-S8

Magma

Table of Contents

Preface ......................................................................................................................................................................... 5

Advisories .......................................................................................................................................................................... 5

Safety Instructions ........................................................................................................................................................... 6

Chapter 1 ExpressBox 3200 Expansion ................................................................................................................. 8

ExpressBox 3200 PCI Express Specifications ........................................................................................................... 9

Pre-Installation Information ......................................................................................................................................... 11

ExpressBox 3200 (3 Slot Storage – Gen3) .................................................................................................................. 11

Components of ExpressBox 3200 ............................................................................................................................... 12

Tools Required for Installation ..................................................................................................................................... 14

Chapter 1-A Hardware Installation .................................................................................................................... 14

Installation-Procedures Overview .............................................................................................................................. 15

Open Enclosure (STEP 1) ............................................................................................................................................. 15

Install Expansion Interface card (STEP 2) .................................................................................................................. 16

Install Host Interface card (STEP 3) ............................................................................................................................. 17

Install PCIe Cards (STEP 4) ........................................................................................................................................... 20

Aux Power Connectors ........................................................................................................................................... 21

High Power PCIe card installation ......................................................................................................................... 22

Connect PCIe Cable (STEP 5) ..................................................................................................................................... 23

To Disconnect Cable ............................................................................................................................................... 24

Cable Configuration................................................................................................................................................ 24

Attach Power Cord (STEP 6) ........................................................................................................................................ 25

Connect to Electrical Outlet (STEP 7) ........................................................................................................................ 26

Turn ON Expansion Unit (STEP 8) ................................................................................................................................. 26

Power ON the Computer (STEP 9)............................................................................................................................. 26

Chapter 1-B Software Installation ........................................................................................................................ 29

Software Check - Verify Installation (STEP 11) .......................................................................................................... 29

Check Magma Device - Windows 7 and 8 ......................................................................................................... 29

Check Magma device - Mac OS X ...................................................................................................................... 30

Check Magma device – Linux ............................................................................................................................... 31

How To Check PCIe cards - Mac OS X ..................................................................................................................... 31

How To Check PCIe cards - Windows7 and 8 ......................................................................................................... 32

Chapter 1-C 5.25” Mounting Drive Bay Removal ............................................................................................... 34

Chapter 2 ExpressBox 3200-S8 Expansion ............................................................................................................. 37

ExpressBox 3200-S8 PCI Express Specifications .................................................................................................... 38

Pre-Installation Information ......................................................................................................................................... 40

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ExpressBox 3200-S8 (3 Slot Storage – Gen3) ............................................................................................................. 40

Components of ExpressBox 3200-S8 .......................................................................................................................... 41

Tools Required for Installation ..................................................................................................................................... 43

Chapter 2-A Hardware Installation ..................................................................................................................... 43

Installation-Procedures Overview .............................................................................................................................. 44

Open Enclosure (STEP 1) .............................................................................................................................................. 44

Install Expansion Interface card (STEP 2) .................................................................................................................. 45

Install Host Interface card (STEP 3) ............................................................................................................................. 46

Install PCIe Cards (STEP 4) ........................................................................................................................................... 49

Aux Power Connectors ........................................................................................................................................... 50

High Power PCIe card installation ......................................................................................................................... 51

Connect PCIe Cable (STEP 5) ..................................................................................................................................... 52

To Disconnect Cable ............................................................................................................................................... 53

Cable Configuration................................................................................................................................................ 53

Attach Power Cord (STEP 6)....................................................................................................................................... 54

Connect to Electrical Outlet (STEP 7) ........................................................................................................................ 55

Turn ON Expansion Unit (STEP 8) ................................................................................................................................ 55

Power ON the Computer (STEP 9) .............................................................................................................................. 55

Chapter 2-B Software Installation ........................................................................................................................ 58

Software Check - Verify Installation (STEP 11) ......................................................................................................... 58

Check Magma Device - Windows 7 and 8 ......................................................................................................... 58

Check Magma device - Mac OS X ...................................................................................................................... 59

Check Magma device – Linux ............................................................................................................................... 60

How To Check PCIe cards - Mac OS X ..................................................................................................................... 60

How To Check PCIe cards - Windows7 and 8 ......................................................................................................... 61

Chapter 2-C Storage Device Installation & Configuration .................................................................................. 62

Disk Drives Installation .............................................................................................................................................. 62

Controller Card Installation..................................................................................................................................... 63

SAS / SATA Raid Configuration .............................................................................................................................. 65

Disk Utility on Mac OS X................................................................................................................................................ 72

Disk Management on Windows OS ........................................................................................................................... 75

What is Disk Management? ................................................................................................................................... 75

How To Access Disk Management: ...................................................................................................................... 75

Chapter 3 Advanced Technical Information ..................................................................................................... 79

Interface Card and LEDs ............................................................................................................................................. 79

Backplane & LEDs ......................................................................................................................................................... 81

Link and Activity LEDs ................................................................................................................................................... 81

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PCIE SLOT Link up LEDs ................................................................................................................................................. 82

Internal Front Fan (Control Settings) .......................................................................................................................... 82

Rack-Ears Installation .................................................................................................................................................... 84

Rackmount Kits .............................................................................................................................................................. 85

Storage Kit ...................................................................................................................................................................... 86

Securing the Top Cover ............................................................................................................................................... 87

Power Supply – Fanless ................................................................................................................................................ 88

Features ..................................................................................................................................................................... 88

PSU Specifications .................................................................................................................................................... 88

Power Distribution ..................................................................................................................................................... 89

Wire Configuration ................................................................................................................................................... 89

Internal Front Fan .......................................................................................................................................................... 89

Fan Specifications .................................................................................................................................................... 89

Chapter 4 Troubleshooting ...................................................................................................................................... 91

Chapter 5 How to Get More Help ........................................................................................................................ 94

Contacting Technical Support ................................................................................................................................... 94

Returning Merchandise to MAGMA .......................................................................................................................... 94

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Preface

Advisories

Five types of advisories are used throughout this manual to provide helpful information, or to alert you to the potential for hardware damage or personal injury.

NOTE

Used to amplify or explain a comment related to procedural steps or text.

IMPORTANT

Used to indicate an important piece of information or special “tip” to help you

CAUTION

Used to indicate and prevent the following procedure or step from causing damage to the equipment.

WARNING

Used to indicate and prevent the following step from causing injury.

DANGER or STOP

Used to indicate and prevent the following step from causing serious injury or significant data loss

Disclaimer: We have attempted to identify most situations that may pose a danger, warning, or caution condition in this manual. However, Magma does not claim to have covered all situations that might require the use of a Caution, Warning, or Danger indicator.

ExpressBox 3200 | Preface

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Safety Instructions

Always use caution when servicing any electrical component. Before handling the Magma Expansion chassis, read the following instructions and safety guidelines to prevent damage to the product and to ensure your own personal safety. Refer to the “Advisories” section for advisory conventions used in this manual, including the distinction between Danger, Warning, Caution, Important, and Note.

§

Always use caution when handling/operating the computer. Only qualified, experienced, authorized electronics personnel should access the interior of the computer and expansion chassis.

WARNING

Never modify or remove the radio frequency interference shielding from your workstation or expansion unit. To do so may cause your installation to produce emissions that could interfere with other electronic equipment in the area of your system.

When Working Inside a Computer

1. Before taking covers off a computer, perform the following steps:

2. Turn off the computer and any peripheral devices.

3. Disconnect the computer and peripheral power cords from their AC outlets or inlets in order to prevent electric shock or system board damage.

In addition, take note of these safety guidelines when appropriate:

§

To help avoid possible damage to systems boards, wait five seconds after turning off the computer before removing a component, removing a system board, or disconnecting a peripheral device from the computer.

§

When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs. If you are disconnecting this type of cable, press in on the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before connecting a cable, make sure both connectors are correctly oriented and aligned.

CAUTION

Do not attempt to service the system yourself except as explained in this manual. Follow installation instructions closely.


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Protecting Against Electrostatic Discharge

Electrostatic Discharge (ESD) Warning

Electrostatic Discharge (ESD) is the enemy of semiconductor devices. You should always take precautions to eliminate any electrostatic charge from your body and clothing before touching any semiconductor device or card by using an electrostatic wrist strap and/or rubber mat.

Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD procedures to reduce the risk of damage to components. Magma strongly encourages you to follow proper ESD procedures, which can include wrist straps and smocks, when servicing equipment.

You can also take the following steps to prevent damage from electrostatic discharge (ESD):

•

When unpacking a static-sensitive component from its shipping carton, do not remove the component’s anti-static packaging material until you are ready to install the component in a computer. Just before unwrapping the anti-static packaging, be sure you are at an ESD workstation or are grounded.

•

When transporting a sensitive component, first place it in an anti-static container or packaging.

•

Handle all sensitive components at an ESD workstation. If possible, use anti-static floor pads and workbench pads.

•

Handle components and boards with care. Don’t touch the components or contacts on a board.

Hold a board by its edges or by its metal mounting bracket.


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Chapter 1 ExpressBox 3200 Expansion

Precision engineered to Magma’s mission critical standards for performance and reliability, ExpressBox 3200 featuresthree (3) full-length, full-height PCIe slots and flexibility with two customer configurable 5.25” expansion bays all connected through PCIe Gen 3. Designed with your work station in mind, the EB3200 has a rack-mountable aluminum chassis for integrated removable storage expansion, a 520-watt fan less power supply, auxiliary power, and features Magma’s exclusive quiet cooling control.

The ExpressBox 3200 Expansion is compatible with a series of operating systems, including MacOS, Windows,

Linux, and Solaris.

•

Three (3) available full length/full height expansion slots

•

Tool-less cover removal

•

White power-on indicator front panel light

•

One 80mm 33.4 CFM Expansion Card/Backplane Fan

•

Variable speed thermistor control option (or full speed)

•

Speeds up to 8 GT/s (PCIe x8 Gen 3)

•

Connect PCI Express Host to Expansion over cable

•

Use same PCIe interface card for both sides of the connection

•

High Speed IO cable

Two Variants of EXPRESSBOX 3200 PCI Express

Product Name

ExpressBox 3200

ExpressBox 3200-S8

3 Slot – Expansion Only

3 Slot – Storage

Description

Use Magma’s PCI Express Expansion to create a super-fast PCIe connection outside the computer

The ExpressBox 3200 is the perfect solution for creating a super-fast local PCIe connection from a host computer to a target PCI Express device. The Magma 01-08003-00 interface card installs into any x8 or x16

PCIe slot in the host computer motherboard and the other Magma 01-08003-00 interface card is inserted

ExpressBox 3200 | Chapter 1 ExpressBox 3200 Expansion

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Features:

•

High-speed x8 PCI Express connection

•

Easy Plug and Play installation

•

Low profile bracket provides for easy installation in low profile computers

•

Easily visible LEDs that indicate correct installation and PCIe link width

• indicate correct installation and PCIe link width

Low power consumption - less than 4 Watts

•

LEDs show status of connection for quick debug

• indicator

Supports Spread Spectrum Clocking, LOS (Loss of Signal), LOL (Loss of Lock Indicator)

•

Low Latency and Low Jitter

•

Fanless 520 Watt Power Supply

•

Auxiliary Power Cable

Benefits:

•

•

•

Attach PCIe Cards to any Computers

Extension of PCI Express signal outside the computer

•

Daisy-chain or end-point device

Transparent extension of PCI Express signals outside the computer

•

No software required - connection is automatically recogni

•

Attach large power hungry PCI Express cards to computer with limited card space

•

Low latency PCIe connection between host and target without using bridges or switches

•

Same PCIe card used for both the host and expansion

•

•

•

Interface Card can be used with any PCIe compliant expansion chassis

Automated x1, x4 and x8 link negot

Ability to override automatic PCIe link training through dip

Item Description

Chapter 1 ExpressBox 3200 Expansion

9

Technology

Backplane

PCIe Link Cards

Interconnect Bandwidth

Physical Characteristics

Cable

Enclosure

System Cooling

Power Supply Options

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PCI Express Bus Specification Revision 2.0

PCI Local Bus Specification Revision 2.3

PCI Bridge Architecture Revision 1.2

(3) available full length/full height expansion slots, X8 PCIe Gen 2.0

Electrical - x8 PCIe

Physical – x16 PCIe

Form Factor: X8 PCIE, low Profile, half length

LED Indicators: PCIe Link width, reset clock

PCIe Gen 3 x16: 8 GT/s to all peripherals and host link

Length 139.7mm (5.5 inches)

Width 12.7mm (0.5 inches)

Height 69.9mm (2.75 inches)

1-meter PCIe Gen 3 cable

2U Aluminum Desktop – Black

14.25” Wide x 3.48” High x 17” Deep (363mm x 88.4mm x 432mm)

8.5 lbs or 3.6Kg



One 80mm 49.5 CFM Expansion Cards/Backplane Fan


520 W fanless, 100-240V, 50-60Hz Power Input

Four 4-pin Molex Connector

Two 6-pin + PCIe connector

Input Frequency: 50-60Hz

DC Output: 540 Watts Max

+12V 43A

-12V .5A

+5V 20A

+3.3V 20A

+5Vsb 2.5A

Total of +3.3V and 5V must not exceed 100W

Ambient Temperature 0° to 50° C

Storage Temperature -40° to 125° C

Relative Humidity 5% to 85% non-condensing

35k hours

FCC Class A Verified

CE

RoHS Compliant

MacOS 10.6.8 or higher, Windows 7 and Windows 8, Linux and Solaris

30 day money back guarantee. 1 Year Return to factory

Environmental

MTBF

Regulatory Compliance

Supported Operating Systems

Warranty


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Pre-Installation Information

Before using the Magma Expansion chassis you should perform the following steps:

• Inventory the shipping carton contents for all of the required parts

• Gather all of the necessary tools required for installation

• Read this manual

Part List

ITEM#

1

Host Interface card

2

3-meter High Speed / HD IO cable

3

Power Cord

DESCRIPTION

4

Expansion Interface Card (Installed)

4

QSG (Quick Start Guide)

5

Rackmount Kit (Optional). For ExpressBox 3200 Rackmount model

ExpressBox 3200 (3 Slot Storage – Gen3)

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QTY

1

1

1

1

1

1 set

Disk Drives are not included.


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This model cannot be connected to a laptop. It uses a high speed PCIe cable that plugs into a Host

Interface card which is installed in a PCIe slot of a motherboard Host Computer (Desktop, PC, Workstation,

Sever, and similar form factors).

Components of ExpressBox 3200

Once you’ve completed your inventory, your next step is to get familiarized with components of the

Magma ExpressBox 3200 expansion unit.

The expansion unit is composed of the following integral components

1. Expansion Backplane

a. 3 PCIe slots (x8 electrical and x16 mechanical) b. One designated Link-Up slot for Interface card c. Slot LEDs, Link and Activity LEDs d. Thermistor control switch

2. Interface card

a. Expansion and Host mode DIP switch b. Speed Toggle switches c. One Cable port (x8)

3. Power Supply, fanless

a. Power cord socket b. On/Off Switch

4. Fan

c. PCIe Aux power cable connectors a. 33.4 CFM b. Locking Thumb screw c. Air Flow: from outside going inside

5. Storage Bay

a. Configurable 5.25” expansion bays

Front panel:

1. Front Panel Status LED

2. Front Air Ventilation cover

3. Configurable 5.25” expansion bays

Rear Panel,

1. PCI Express card slot opening

2. Interface card cable ports

3. Power Supply (Power Cord & On/Off Switch)

4. Top cover Thumb Screws

5. IO Cable Port

6. Serial number


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Tools Required for Installation

To complete the installation of the Magma product you will need a Phillips-head screwdriver and ESD wrist strap to prevent electrostatic discharge.

Chapter 1-A Hardware Installation

The following steps will guide you through the installation of your Magma Expansion System.

CAUTION

Hardware installation shall be performed only by qualified service personnel.


All add-in cards are susceptible to electrostatic discharge. When moving cards, it is best to carry the cards in anti-static packaging. If you need to set a circuit card down, be sure to place it inside or on top of an anti-static surface. For more information, see “Protecting

Against Electrostatic Discharge” in the Preface.

WARNING

High voltages are present inside the expansion chassis when the unit’s power cord is plugged into an electrical outlet. Disconnect the power cord from the AC outlet before removing the enclosure cover. Turning the system power off at the power on/off switch does not remove power to components. High voltage is still present.

CAUTION

Before touching anything inside the enclosure, move to an ESD station and follow proper

ESD procedures. Failure to do so may result in electrostatic discharge, damaging the computer or its components. For more information, see “Protecting Against Electrostatic

Discharge” in the Preface.

ExpressBox 3200 | Chapter 1-A Hardware Installation

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Installation-Procedures Overview

Below is the concise version on how to set up the ExpressBox 3200.

1. Open Enclosure

2. Install Expansion Interface card(s) (If not installed)

3. Install Host Interface card(s) into host computer

4. Connect Cable.

5. Install PCIe cards (see notes below)

6. Attach Power Cord

7. Connect to Electrical Outlet

8. Power on Computer

9. Hardware Check

10. Verify Installation (via Operating System)

NOTE

It is highly recommended to install any 3 rd

party PCI-E cards / High Power PCIe cards after you have verified and tested that the Magma expansion chassis is functional and free of hardware failures.

When installing 3 rd

Party PCIe cards, start with one card first just to see if there are any software and / or hardware issues or incompatibility problems that may occur. This way you can troubleshoot the problem more easily and efficiently. If everything works well and there are no configuration issues, you can proceed with the installation of the remaining 3 rd party PCIe cards.

Always refer to or read “3 rd party manufacturer installation guide” for further instructions.

Open Enclosure (STEP 1)

Loosen the thumbscrews that retain the top cover of the chassis and slide the lid towards you as shown from the pictures below:


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By default the Expansion Interface card is already installed. No need to install the Expansion Interface card. steps below:

Interface card follow these nterface malfunction.

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NOTE

Host Interface card (HIF), is the same exact card as the Expansion Interface card (EIF). The

SW4 switch on the Expansion Interface card is set to “ON=EXP.” The expansion system will

NOT function if SW4 is set to OFF=HOST. See picture below for SW4 dip switch setting.

Make sure to check that the dip switch (SW4) is set to proper configuration. The toggle switch should be set to “ON=EXP” position, see picture below.

Install Host Interface card (STEP 3)

Begin the installation of your Host Interface card by first powering down your computer.

The Host Interface card is a “half-height,” x8-capable PCIe card mounted to a “full-height” bracket, see picture below.


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applications, you may need to change the mounting bracket to the low profile bracket that shipped with your system, see picture below This is done by removing the screws that hold the card to

WARNING

Only use Interface card WITH bracket.

inserted into a PCIe slot. Although

This will ensure that your PCIe host card can only be without brackets may fit into conventional PCI slots, you run the risk of damaging the PCI Express host card if you insert it into a PCI slot.

1. Once the host computer is turned OFF remove the cover.

2. Check the red DIP switch (SW4) on the

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3. Insert the Host Interface card into a vacant x8 (or x16) PCIe slot by gently pushing the card until it is firmly seated. Then secure the card into the slot with a mounting screw.

It is important to know how many lanes the host computer slot can support. The Host Interface card does not need to be configured for the same number of lanes as the host computer slot. The Host Interface

Card will train down to whatever the PCIe slot speed is that it detects.

For example, if the Host Interface Card is installed in a X4 lane card slot; leave the Host Interface Card setting as is. The host computer dictates what link width and speed the expansion system will operate in.


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Install PCIe Cards (STEP 4)

When correctly seated, there will be a firm resistance when you pull up gently on the card. To keep the cards in place, secure them in the enclosure

CAUTION

Some card manufacturers recommend that you install their software driver prior to installing the card. If this to the computer.

• Slot 3 accepts all types of PCIe cards x1, x2,

• Slot 2 accepts all types of PCIe cards x1, x2, x4, x8 or x16

• Slot 1 accepts all types of PCIe cards x1, x2, x4, x8 or x16.

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Aux Power Connectors

Some PCIe cards require extra power. The ExpressBox 3200 power supply provides the following power connectors / adapters (see pictures below). There are five 4-pin Molex AUX power connectors that can be used for providing extra power to cards. And two (6+2 pin) PCIe connectors for GPUs.


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High Power PCIe card installation

High Power PCIe cards also known as High End PCIe cards such as GPUs and other similar type of card requires additional power (or AUX Power) to operate. High power PCIe cards or GPUs that requires auxiliary power should come with power adapter cables.

There are five 4-pin Molex AUX power connectors and two (6+2 pin) PCIe connectors from the power supply that can be used to provide power to your GPUs or High Power PCIe cards.

Other High power PCIe cards may use different Aux power adapter connectors. Use the correct power adapter for your PCIe cards.


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Connect PCIe Cable (STEP 5)

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The PCIe cables are high performance communication cables and as such are sensitive to electrostatic discharge (ESD). Use appropriate anti-static precautions and packaging when handling the cables or when performing installation and/or maintenance

To Disconnect Cable

1. Pull the orange tab while slowly pulling out the cable from the interface card.

2. Failure to pull the orange tab while disconnecting the cable can break the connector inside the

Interface card.

Cable Configuration

You can only connect the PCIe cable to the x8 port of the Interface card.

Note: Do not plug in the PCIe cable to x16 port, the expansion unit will not operate.


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Attach Power Cord (STEP 6)

NOTE

the power cord from the expansion chassis and your host computer into a shared power strip, preferably one that has surge and noise

Magma

3200.

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Be cautious, practice safe and correct methods when powering up your expansion unit. Before powering

Turn ON Expansion Unit (STEP 8)

You don’t need to press the front On/Off switch to turn the expansion unit ON. Proceed to next step

“Power ON the computer”. light located on the will automatically turn OFF when the computer is turned OFF. icates whether the chassis is ON or OFF.

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Hardware Check (STEP 10)

Once you have installed the Interface cards correctly and both computer and expansion running, the next step is to check the LED Link up status. Verify chassis are that the following LEDs on the Expansion and

Host Interface cards are ON. Host and Expansio solid green LEDs.

Host and Expansion cards with a proper link established should show up with d. One green LED on Link-Slot 0 (If there are no 3 rd in the slots).

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SLOT#

SLOT 0

SLOT 1

SLOT 2

SLOT 3

When LED is ON

There’s a link between computer and expansion unit

When there is a PCIe card in the slot and it is being recognized by the PCIe switch (of the Expansion unit)



When LED is Off

No connection or link between computer and expansion unit

No PCIe card in the card slot



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IMPORTANT

Systems.

Click the ‘+’ sign several times until your reach a PCI Express Root Port

If the verification is cards as well as auxiliary peripherals, such as hard drives into the

If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have

The second PCI standard PCI-to-PCI Bridge is the Expansion Interface card device.

Beneath the second PCI standard PCI-toPCI Bridges, these are the three PCIe slots.

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Check Magma device - Mac OS X

Apple Icon.

IMPORTANT on Mac select “About This Mac” under the

•

Open Apple System Profiler by choosing ) menu. Then, click More

Info.

OS X Lion 10.7 or later:

•

Open System Information by choosing About this Mac from the Apple ( ) menu. Then, click

System Report expansion chassis.

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Check Magma device – Linux

based system, its installation can be

Lists additional information about the PCIe switch (in our case it will list the Integrated Device

Technology (IDT) information. vvv is verbose, but you can dig through the information to find very important

Use the “lspci | grep “IDT” command to check that image below).

•

Open Apple System Profiler by choosing About this Mac from the Apple ( ) menu. Then, click

More Info.


• Open System Information by choosing About this Mac from the Apple ( ) menu. Then, click

System Report

2. Click PCI cards

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dows 7.

However, you would need drivers for any 3 for 3 rd rd Party PCIe cards that you install into the expansion unit. Drivers

Party PCIe cards can be obtained from the vendor or manufacturer of the PCIe cards. Magma does not provide nor supply 3 rd

Party drivers.

The picture below shows three 3 rd Party PCIe cards appearing to-PCI

Bridge. All 3 rd Party PCIe cards are recognized / detected without any error (yellow exclamation point).

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ExpressBox 3200 | Chapter 1-B Software Installation

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Chapter 1-C 5.25” Mounting Drive Bay Removal

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1. Shutdown the computer

2. Disconnect the Cable from the Expansion unit.

3. Remove top cover.

4. Remove 5.25” Mounting Drive Bay (follow steps below)

5. Install Controller Card (see page 31)

6. Install Top Cover

7. Connect Cable

8. Plug-in Power Cord



11. Power on Computer, ExpressBox3200 turns on automatically

12. Hardware Check


14. Install Driver for Controller card. Obtain the Software / driver from the manufacturer of the card (if needed)

15. Configure Disk Drives (if needed)

Remove Metal Bar

Remove left side ear of the expansion unit

ExpressBox 3200 | Chapter 1-C 5.25” Mounting Drive Bay Removal

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Turn over the expansion unit after removing the left-side ear

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Remove screws, see pictures below

Remove screws, see pictures below


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Lift the drive carrier / mounting bay

Remove screws

Remove front plate cover

Once you have removed the front plate cover you can now install the 5.25” drive


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The ExpressBox 3200-S8 is precision engineered for reliability and performance. inch SATA/SAS HDD or SSD drive bays. movable storage power supply, auxiliary power, and features two (2) 40mm 6.37 CFM Bay Fans. uding MacOS,

Windows, Linux, and Solaris.

•

Three (3) available full length/full height expansion slots

•


•


•

One 80mm 33.4 CFM Expansion Card/Backplane Fan

•

•

•

•

Variable speed thermistor control opti

Speeds up to 8GT/s (PCIe x8 Gen 2)

Connect PCI Express Host to Expansion over cable

Use same PCIe interface card for both sides of the connection

•

High Speed IO cable

Description Product Name

ExpressBox 3200-S8

fast PCIe connection outside the computer

The ExpressBox 3200-S8 is the perfect solution for creating a super computer to a target PCI Express device. fast local PCIe connection from a host nterface card installs into any x8 or x16

PCIe slot in the host computer motherboard and the other Magma into a designated upstream PCIe slot. A high is inserted nd from the host

computer at 64 Gbps (8 Gb/s per lane multiply by 8 lanes) (8 Gb/s per lane multiply by 8 lanes).

S8 Expansion

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Features:

•

High-speed x8 PCI Express connection

•

Easy Plug and Play installation

•

Low profile bracket provides for easy installation in low profile computers

•

Easily visible LEDs that indicate correct installation and PCIe link width

•

Low power consumption - less than 4 Watts

•

LEDs show status of connection for quick debug- reset indicator, clock indicator, link width indicator

•

Supports Spread Spectrum Clocking, LOS (Loss of Signal), LOL (Loss of Lock Indicator)

•

Low Latency and Low Jitter

•

Fanless 520 Watt Power Supply

•

Auxiliary Power Cable

Benefits:

Magma

•

Attach PCIe Cards to any Computers

•

Extension of PCI Express signal outside the computer

•

Daisy-chain or end-point device

•

Transparent extension of PCI Express signals outside the computer

•

No software required - connection is automatically recognized and configured by system BIOS

•

Attach large power hungry PCI Express cards to computer with limited card space

•

Low latency PCIe connection between host and target without using bridges or switches

•

Same PCIe card used for both the host and expansion device

•

Interface Card can be used with any PCIe compliant expansion chassis - Magma

•

Automated x1, x4 and x8 link negotiation for PCI Express Gen1, Gen2 and Gen 3

•

Ability to override automatic PCIe link training through dip-switch settings

ExpressBox 3200-S8 PCI Express Specifications

Item

Technology

Backplane

PCIe Link Cards

Interconnect Bandwidth

Physical Characteristics

Cable

Enclosure

System Cooling

Power Supply Options

Description

PCI Express Bus Specification Revision 2.0

PCI Local Bus Specification Revision 2.3

PCI Bridge Architecture Revision 1.2

(3) available full length/full height expansion slots, X8 PCIe Gen 2.0

Electrical - x8 PCIe

Physical – x16 PCIe

Form Factor: X8 PCIE, low Profile, half length

LED Indicators: PCIe Link width, reset clock

PCIe Gen 3 x16: 8GT/s to all peripherals and host link

Length 139.7mm (5.5 inches)

Width 12.7mm (0.5 inches)

Height 69.9mm (2.75 inches)

1-meter PCIe Gen 3 cable

2U Aluminum Desktop – Black

14.25” Wide x 3.48” High x 17” Deep (363mm x 88.4mm x 432mm)

8.5 lbs or 3.6Kg



One 80mm 49.5 CFM Expansion Cards/Backplane Fan


520 W fanless, 100-240V, 50-60Hz Power Input

Four 4-pin Molex Connector

Two 6-pin + PCIe connector

Input Frequency: 50-60Hz

DC Output: 540 Watts Max

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Environmental

MTBF

Regulatory Compliance

Supported Operating Systems

Warranty

Magma

+12V 43A

-12V

+5V

.5A

20A

+3.3V 20A

+5Vsb 2.5A

Total of +3.3V and 5V must not exceed 100W

Ambient Temperature 0° to 50° C

Storage Temperature -40° to 125° C

Relative Humidity 5% to 85% non-condensing

35k hours

FCC Class A Verified

CE

RoHS Compliant

MacOS 10.6.8 or higher, Windows 7 and Windows 8, Linux and Solaris

30 day money back guarantee. 1 Year Return to factory


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Pre-Installation Information

Before using the Magma Expansion chassis you should perform the following steps:

• Inventory the shipping carton contents for all of the required parts

• Gather all of the necessary tools required for installation

• Read this manual

Part List

ITEM#

1

Host Interface card

2

3-meter High Speed / HD IO cable

3

Power Cord

DESCRIPTION

4

Expansion Interface Card (Installed)

4

QSG (Quick Start Guide)

5

Rackmount Kit (Optional). For ExpressBox 3200-S8 Rackmount model

ExpressBox 3200-S8 (3 Slot Storage – Gen3)

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QTY

1

1

1

1

1

1 set

Disk Drives are not included.

NOTE: A controller card with 2 or 4 internal ports is required when installing disk drives with this product. The

Controller Card is NOT included (it is sold separately).

This model cannot be connected to a laptop. It uses a high speed PCIe cable that plugs into a Host

Interface card which is installed in a PCIe slot of a motherboard Host Computer (Desktop, PC, Workstation,

Sever, and similar form factors).


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Components of ExpressBox 3200-S8

Once you’ve completed your inventory, your next step is to get familiarized with components of the

Magma ExpressBox 3200-S8 expansion unit.

The expansion unit is composed of the following integral components

6. Expansion Backplane

a. 3 PCIe slots (x8 electrical and x16 mechanical) b. One designated Link-Up slot for Interface card c. Slot LEDs, Link and Activity LEDs d. Thermistor control switch

7. Interface card

a. Expansion and Host mode DIP switch b. Speed Toggle switches c. One Cable port (x8)

8. Power Supply, fanless

a. Power cord socket b. On/Off Switch

9. Fan

c. PCIe Aux power cable connectors a. 33.4 CFM b. Locking Thumb screw c. Air Flow: from outside going inside

10. Storage Bay

a. Eight (8) 2.5-inch SATA/SAS HDD or SSD drive bays

Front panel:

4. Front Panel Status LED

5. Front Air Ventilation cover

6. Eight (8) 2.5-inch SATA/SAS HDD or SSD drive bays

Rear Panel,

7. PCI Express card slot opening

8. Interface card cable ports

9. Power Supply (Power Cord & On/Off Switch)

10. Top cover Thumb Screws

11. IO Cable Port

12. Serial number


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Tools Required for Installation

To complete the installation of the Magma product you will need a Phillips-head screwdriver and ESD wrist strap to prevent electrostatic discharge.

Chapter 2-A Hardware Installation

The following steps will guide you through the installation of your Magma Expansion System.

CAUTION

Hardware installation shall be performed only by qualified service personnel.


All add-in cards are susceptible to electrostatic discharge. When moving cards, it is best to carry the cards in anti-static packaging. If you need to set a circuit card down, be sure to place it inside or on top of an anti-static surface. For more information, see “Protecting

Against Electrostatic Discharge” in the Preface.

WARNING

High voltages are present inside the expansion chassis when the unit’s power cord is plugged into an electrical outlet. Disconnect the power cord from the AC outlet before removing the enclosure cover. Turning the system power off at the power on/off switch does not remove power to components. High voltage is still present.

CAUTION

Before touching anything inside the enclosure, move to an ESD station and follow proper

ESD procedures. Failure to do so may result in electrostatic discharge, damaging the computer or its components. For more information, see “Protecting Against Electrostatic

Discharge” in the Preface.


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Installation-Procedures Overview

Below is the concise version on how to set up the ExpressBox 3200-S8.

11. Open Enclosure

12. Install Expansion Interface card(s) (If not installed)

13. Install Host Interface card(s) into host computer

14. Connect Cable.

15. Install PCIe cards (see notes below)



18. Power on Computer

19. Hardware Check


NOTE

It is highly recommended to install any 3 rd

party PCI-E cards / High Power PCIe cards after you have verified and tested that the Magma expansion chassis is functional and free of hardware failures.

When installing 3 rd

Party PCIe cards, start with one card first just to see if there are any software and / or hardware issues or incompatibility problems that may occur. This way you can troubleshoot the problem more easily and efficiently. If everything works well and there are no configuration issues, you can proceed with the installation of the remaining 3 rd party PCIe cards.

Always refer to or read “3 rd party manufacturer installation guide” for further instructions.

Open Enclosure (STEP 1)

Loosen the thumbscrews that retain the top cover of the chassis and slide the lid towards you as shown from the pictures below:


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By default the Expansion Interface card is already installed. No need to install the Expansion Interface card. steps below:

Interface card follow these nterface malfunction.

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NOTE

Host Interface card (HIF), is the same exact card as the Expansion Interface card (EIF). The

SW4 switch on the Expansion Interface card is set to “ON=EXP.” The expansion system will

NOT function if SW4 is set to OFF=HOST. See picture below for SW4 dip switch setting.

Make sure to check that the dip switch (SW4) is set to proper configuration. The toggle switch should be set to “ON=EXP” position, see picture below.

Install Host Interface card (STEP 3)

Begin the installation of your Host Interface card by first powering down your computer.

The Host Interface card is a “half-height,” x8-capable PCIe card mounted to a “full-height” bracket, see picture below.


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ions, you may need to change the mounting bracket to the low profile bracket that shipped with your system, see picture below This is done by removing the screws that hold the card to

WARNING

Only use Interface card WITH bracket.

inserted into a PCIe slot. Although

This will ensure that your PCIe host card can only be without brackets may fit into conventional PCI slots, you run the risk of damaging the PCI Express host card if you insert it into a PCI slot.

4. Once the host computer is turned OFF remove the cover.

5. Check the red DIP switch (SW4) on the

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6. Insert the Host Interface card into a vacant x8 (or x16) PCIe slot by gently pushing the card until it is firmly seated. Then secure the card into the slot with a mounting screw.

It is important to know how many lanes the host computer slot can support. The Host Interface card does not need to be configured for the same number of lanes as the host computer slot. The Host Interface

Card will train down to whatever the PCIe slot speed is that it detects.

For example, if the Host Interface Card is installed in a X4 lane card slot; leave the Host Interface Card setting as is. The host computer dictates what link width and speed the expansion system will operate in.


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Install PCIe Cards (STEP 4)

When correctly seated, there will be a firm resistance when you pull up gently on the card. To keep the cards in place, secure them in the enclosure

CAUTION

Some card manufacturers recommend that you install their software driver prior to installing the card. If this to the computer.

• Slot 3 accepts all types of PCIe cards x1,

• Slot 2 accepts all types of PCIe cards x1, x2, x4, x8 or x16

• Slot 1 accepts all types of PCIe cards x1, x2, x4, x8 or x16.

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Aux Power Connectors

Some PCIe cards require extra power. The ExpressBox 3200-S8 power supply provides the following power connectors / adapters (see pictures below). There are five 4-pin Molex AUX power connectors that can be used for providing extra power to cards. And two (6+2 pin) PCIe connectors for GPUs.


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High Power PCIe card installation

High Power PCIe cards also known as High End PCIe cards such as GPUs and other similar type of card requires additional power (or AUX Power) to operate. High power PCIe cards or GPUs that requires auxiliary power should come with power adapter cables.

There are five 4-pin Molex AUX power connectors and two (6+2 pin) PCIe connectors from the power supply that can be used to provide power to your GPUs or High Power PCIe cards.

Other High power PCIe cards may use different Aux power adapter connectors. Use the correct power adapter for your PCIe cards.


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Connect PCIe Cable (STEP 5)

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The PCIe cables are high performance communication cables and as such are sensitive to electrostatic discharge (ESD). Use appropriate anti-static precautions and packaging when handling the cables or when performing installation and/or maintenance

To Disconnect Cable

3. Pull the orange tab while slowly pulling out the cable from the interface card.

4. Failure to pull the orange tab while disconnecting the cable can break the connector inside the

Interface card.

Cable Configuration

You can only connect the PCIe cable to the x8 port of the Interface card.

Note: Do not plug in the PCIe cable to x16 port, the expansion unit will not operate.


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Attach Power Cord (STEP 6)

NOTE

the power cord from the expansion chassis and your host computer into a shared power strip, preferably one that has surge and noise

Magma

3200-S8.

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Be cautious, practice safe and correct methods when powering up your expansion unit. Before powering next step

“Power ON the computer”. light located on l automatically turn OFF when the computer is turned OFF. push button; it simply indicates whether the chassis is ON or OFF.

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Hardware Check (STEP 10)

Once you have installed the Interface cards correctly and both computer and expansion running, the next step is to check the LED Link up status. Verify chassis are that the following LEDs on the Expansion and

Host Interface cards are ON. Host and Expansio solid green LEDs.

Host and Expansion cards with a proper link established should show up with h. One green LED on Link-Slot 0 (If there are no 3 rd Party PCIe cards are installed in the slots).

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SLOT#

SLOT 0

SLOT 1

SLOT 2

SLOT 3

When LED is ON

There’s a link between computer and expansion unit




When LED is Off

No connection or link between computer and expansion unit




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IMPORTANT

, Linux and other Operating Systems.

Click the ‘+’ sign several times until your reach a PCI Express Root Port

If the verification is cards as well as auxiliary peripherals, such as hard drives into the

If, however, the installation was unsuccessful, you may not see the PCI to PCI Bridge, or it will have

The second PCI standard PCI-to-PCI Bridge is the Expansion Interface card device.

Beneath the second PCI standard PCI-toPCI Bridges, these are the three PCIe slots.

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Check Magma device - Mac OS X

Apple Icon.

IMPORTANT on Mac select “About This Mac” under the

•

Open Apple System Profiler by choosing about this Mac from the Apple ( ) menu. Then, click More

Info.


•

Open System Information by choosing About this Mac from the Apple ( ) menu. Then, click

System Report expansion chassis.

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Check Magma device – Linux

based system, its installation can

Lists additional information about the PCIe switch (in our case it will list the Integrated Device

Technology (IDT) information. vvv is verbose, but you can dig through the information to find very important

Use the “lspci | grep “IDT” command to check that the Magma card slot devices are detected (see image below).

•

Open Apple System Profiler by choosing About this Mac from the Apple ( ) menu. Then, click

More Info.


• Open System Information by choosing About this Mac from the Apple ( ) menu. Then, click

System Report

4. Click PCI cards

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No special drivers have been required for

However, you would need drivers for any 3 rd with Windows 7.

Party PCIe cards that you install into the expansion unit. Drivers for 3 rd Party PCIe cards can be obtained from the vendor or manufacturer of the PCIe cards. Magma does not provide nor supply 3 rd

Party drivers.

The picture below shows three 3 rd

Party PCIe cards appearing beneath each to-PCI

Bridge. All 3 rd

Party PCIe cards are recognized / detected without any error (yellow exclamation point).

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Chapter 2-C Storage Device Installation & Configuration

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1. Shutdown the computer

2. Disconnect the Cable from the Expansion unit.

3. Remove top cover.

4. Install Disk Drives (follow steps below)

5. Install Controller Card (see page 31)

6. Install Top Cover

7. Connect Cable

8. Plug-in Power Cord



11. Power on Computer, ExpressBox3200-s8 turns on automatically

12. Hardware Check


14. Install Driver for Controller card. Obtain the Software / driver from the manufacturer of the card.

15. Configure Disk Drives - SAS / SATA Raid (see instructions on page 36)

Disk Drives Installation

Remove drive tray from the storage bay.

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Controller Card Installation

Use a disk controller card that can support 8 drives. We recommend using an Areca Controller card or a

PCIe Controller card that is supported by Mac OS X and Windows. Below are pictures of two Areca PCIe

Controller cards.

1. 8-port Controller card supports 8 drives.

2. 4-port Controller card supports 4 drives.


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Connect the SAS / SATA Cable to controller card. a) If you have four drives installed you have to connect one SAS / SATA Cable to controller card. b) If you have 8 drives, connect two SAS / SATA cable.

NOTE: When installing four drives make sure to place them in one-bay location. The storage bays are divided into two or four drives per bay.

Plug-in controller card into any available PCIe slots and secure it.


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SAS / SATA Raid Configuration

IMPORTANT

This chapter describes how to configure the disk controller card. This software configuration is specific only to vendor Areca. Different vendors (i.e. ATTO, Intel, LSI and etc.) of disk controller cards have their own software utility for RAID configuration and management. If you are using a non-Areca card make sure to check with the vendor or manufacturer of the card for further instructions.

Areca has its own Graphical User Interface for RAID configuration and management. You need to install

Archttp first, follow the instructions below

1. Go to http://www.areca.com.tw

2. Click Support & Downloads

3. Go to Driver / Utility, select Windows

4. Under "Windows-ArcHTTP" click, Version V2.3.4 to download

5. Save File "winhttp_V2.3.4_130325.zip"

6. Extract the File

7. Click Install.exe to install Archttp

8. After Installation, reboot Computer

NOTE: These steps are applicable to Windows 7, Windows 8 and Mac OSx. Use Firefox / Mozilla as your

Browser to launch the ARCHTTP.


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After completing the Raid setup you must activate the drive and create a partition. Different Operating

Systems have their own utility for creating partitions. On Mac OS you have to use the Disk Utility. On

Windows you have to use Disk Management.

IMPORTANT

“The Disk Utility on Mac OSx and Disk Management on Windows OS” are applicable to all disk controller cards / vendors.

Disk Utility on Mac OS X

What is Disk Utility?

Disk Utility is a free application that’s built into OS X that can perform lots of useful actions, is a multipurpose, easy-to-use tool for working with hard drives and drive images. Disk Utility can erase, format, repair, and partition hard drives, as well as create RAID arrays.

Where is Disk Utility?

Open up your Applications folder and open the Utilities folder.

The version and features of Disk Utility depend on the version of Mac OS X. The following image demonstrates Disk Utility in Mac OS X.

The left pane shows the "disks" currently connected to your Mac. You'll see the hard drive that has the

"Macintosh HD" partition. If you have additional internal hard drives or external hard drives connected to your Mac, they too will be visible.


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Start Disk Utility

Once you find Disk Utility, launch it and you should see a window something like the one below. Any drive connected to your machine, internal or external, should appear in the menu on the left.


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Disk Management on Windows OS

What is Disk Management?

Disk Management is an extension of the Microsoft Management Console that allows full management of the disk-based hardware recognized by Windows. It is used to manage the drives installed in a computer - like hard disk drives (internal and external), optical disk drives, and flash drives. Disk Management can be used to partition drives, format drives, assign drive letters, and much more

How To Access Disk Management:

The most common way to access Disk Management is via Computer Management, see image below.


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Interface Card and LEDs

• An Interface card is capable of operating at x16, x8, x4, x2 and x1 link widths. With

•

• is ON, the Reset is asserted.

When the Amber LED (D5) is OFF, the Reset is OFF, the Reset is de-asserted

•

When the Interface card is being used as

Interface card, the SW4 should be set to ON.

1

2

3

4

5

LED Indicators

Heat sink

Interface Card

amber LED D5 should be off .

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LED Name

D5

D4 reset

PCIe clock present

D3 3.3V good

D8 1.0V good

D7 1.0V good de-asserted asserted

No clock present

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Backplane & LEDs

A functional / operational backplane will illuminate three solid green LEDs.

Magma

IMPORTANT

If you are only seeing One or Two Green LEDs that are illuminated on the Backplane after the Magma EXPRESSBOX 3200-S8 is turned on, this indicates that either there is a power supply problem or the standby-power cable is not attached to the Interface card.

Link and Activity LEDs

ExpressBox 3200 | Chapter 3 Advanced Technical Information

81

PCIE SLOT Link up LEDs

from the picture below.

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illuminates when a PCIe card is installed. should come on as shown

Activity LEDs

IMPORTANT

If you have PCIE cards installed in the PCIe slot(s) and none of the Link UP LEDs are illuminated this means that that the PCIe card is executing a command or being used / accessed by the application. It comes on as “solid green” and / or sometimes it blinks or flickers. it signifies that the PCIe card is al heat and must be cooled properly to eliminate over heating the front of the enclosure to provide cooling required for the hottest PCI prevent overheating. with the fan functioning at full speed (MAX).

However, noise is a concern for many applications. For noise sensitive applications, we have provided the

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Thermistor setting (THERM) to help alleviate fan noise in situations when a low heat producing card is installed in the Magma ExpressBox 3200-S8.

By default, the fan will run at maximum speed when the DIP Switch is set to MAX. When setting to

Thermistor (THERM), the fan speed is controlled by the temperature inside the enclosure. Thermally controlled fans will run at maximum speed when the Thermistor senses temperature at or above an upper limit. Fans will run at minimum speed if the temperature is at or below a lower limit.

To set the FAN (speed) locate the red DIP switch SW500 on the expansion board. MAX = Fan runs at fast mode. THERM = Fan is set to Thermistor controlled. The DIP switch SW500 controls the front fan of the

ExpressBox 3200-S8 expansion unit.


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Rack-Ears Installation

Remove the left and right metal brackets as shown from the pictures below.

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Mount the left and right rack ears. Use the existing screws on the unit to secure the rack ears.


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below.

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Rackmount Kits

1. 2 Front Rack Ears

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Front Ear, QTY 2

Rear Inner Ear, QTY 2

Rear Ear Long (8 inch extender), QTY 2

Storage Kit

Storage Kit comes with 32 screws for mounting the disk drives. This is only available for EXPRESSBOX 3200-S8.

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Securing the Top Cover

It is best to secure the top cover with the three thumb screws on the back of the unit when carrying, transporting or shipping the expansion unit. If required, additional retention of the cover may be achieved using the four mounting holes under the enclosure.

NOTE: All ExpressBox 3200-S8 models come with the 4 mounting screws (enclosed in a small plastic bag) for the option of securing the bottom part of the cover to the chassis.

1. Turn over the expansion chassis to expose the bottom part where the mounting holes are located as shown for the pictures below.

2. Install the screws to their designated mounting holes to secure the bottom part of the cover as shown from the pictures below.


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Power Supply – Fanless

Features

• Full Modula Cabling Design

•

Fanless-0dBA

•

DC to DC Converter Design

• Conductive Polymer Aluminum Solid Capacitors

•

Highly Reliable 105C Aluminum Electrolytic Capacitors

• Tight Voltage Regulation [+/-2%]

•

Highly Reliable 105C Aluminum Electrolytic Capacitors

Power Factor Correction [99% PF Typical]

• High +12V Output

Gold Plated High Current Terminals

•

Gold Plated High Current Terminals

• Dual Sided PCB Layout

•

Ultra Ventilation [Honeycomb Structure]

• Multi-GPU Technology Support

•

All-in-One DC Cabling Design

•

Easy Swap Connector

• Universal AC Input

PSU Specifications

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Power Distribution

Wire Configuration

Internal Front Fan

Fan Specifications

MECHANICAL SPECIFICATIONS

ITEM

EXTERNAL DIMENSIONS

BEARING

NET WEIGHT

ELECTRICAL SPECIFICATIONS

RATED VOLTAGE

START VOLTAGE

OPERATING RANGE

CONSUMING

CURRENT

RATED SPEED

AIRFLOW

STATIC PRESSURE

SOUND LEVEL

75g

34.35CFM

0.97

See picture below

CONTINUOUS 3 MINUTE OPERATION

AT AMBIENT TEMPERATURE OF 25°C

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NOTES:

LEAD Wire UL 1007 AWG#26

PIN 1: Black WIRE (-)

PIN 2: Red Wire (+)

PIN 3: Yellow Wire (Signal)


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Chapter 4 Troubleshooting

Q: If the Interface card fails to power up, what should I check?

A: Make sure it is firmly seated into the PCIe card slot 0

Q: How do I know if the ExpressBox3200-S8 power supply is working?

A: If the Interface card is properly seated and connected, there should be 4 green LEDs lit on the Interface card, 3 green LEDs lit on the backplane, and 1 green LINK LED should be turned ON.

Q: Will ExpressBox 3200-S8 show up in Apple System Profiler or Windows Device Manager without any PCIe cards installed?

A: Yes.

In Apple System Profiler à PCI Cards à It will show all the PCIe cards that are being detected.

In Windowsà Control Panel à Device Manager à View by connection

You should see these three PCI-to-PCI bridges. Right click on it and select “Properties”, select Hardware Ids from dropdown list, see picture below.

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Q: My host computer is having problem linking up to the expansion chassis. I have both Interface cards installed and seated firmly in their corresponding slot; one is installed in the host computer PCIe slot and the other one in the expansion PCIe slot. Is there something wrong with the Interface card?

A: When using the 01-08003-00, which comes in a pair, one should be set to OFF-host and the other is set to

ON-Exp.

1.

There's a Red Dip switch on the Interface card that must be set correctly in order to work. The

Red Dip switch is labeled SW4.

2.

01-08003-00, SW4 when set to ON=EXP should be installed only inside the Magma Expansion unit.

3.

01-08003-00, SW4 when set to OFF=HOST should be installed inside the host computer.

4.

If the 01-08003-00 cards are not set properly your computer won't link up with the Magma expansion unit.

See pictures below:

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S8 is connected, what should I do?

A: When the computer is having problem starting up while the Magma ExpressBox 3200 an indication that you either have a faulty ExpressBox a

S8 is attached, it is malfunctioning PCIe

Start removing all the PCIe cards in the chassis. Boot the computer up and see if it works.

•

•

•

•

If the computer showed no problems starting up

PCIe card(s) is/are causing the problem still exhibiting the same issue without any PCIe cards installed in the chassis, this faulty Magma device or hardware.

Start swapping the cable first. See if that fixes the problem. replace the Host Interface card.

, this means that the still exhibiting the same issue without any PCIe cards installed in the chassis, this

• If you are still having the same problem after this means that you have a faulty expansion chassis.

•

Inside the expansion chassis there are three major components and these are the Expansion

Interface card, Backplane and Power Supply unit.

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Chapter 5 How to Get More Help

You can visit the Magma Technical Support FAQ pages on the Internet at: www.magma.com/support/

Contacting Technical Support

Our support department can be reached by fax at (858) 530-2733 or by phone at (858) 530-2511. Support is available Monday through Friday, 8:00 AM to 5:00 PM PT. When contacting MAGMA Technical Support make sure to include the following information:

1. Exact and correct Magma Serial #

2. Service Ticket or Case # (if you already submitted an online request)

3. Computer Type & Model: Operating System

4. Make & Model of PCI/PCIe cards: Application

5. Problem description

6. Your full name and contact number(s).

When submitting an online technical support request always provide a valid working e-mail address, phone number, shipping address and proper contact name. Check your e-mail for an automated response containing the case # and updates. You can also visit our web site at: www.magma.com/support. For a quick response, use the Technical Support and RMA Request Form available in the Support Section of the website. Simply complete the form with all required information. Please make sure that your problem description is sufficiently detailed to help us understand your problem.

Shipping or Transporting of Expansion Unit with PCI / PCIe cards

Any PCIe cards in should be removed (or not to be installed) prior to shipment to avoid or prevent possible damage. Note: Expansion board and PCIe / PCI cards that arrive damaged in shipment will not be covered under warranty.

Returning Merchandise to MAGMA

If factory service is required, a Service Representative will give you a Return Merchandise Authorization

(RMA) number. Put this number and your return address on the shipping label when you return the item(s) for service. Magma will return any product that is not accompanied by an RMA number. Please note that

Magma WILL NOT accept COD packages, so be sure to return the product freight and duties-paid.

Ship the well-packaged product to the address below:

Attention: RMA # ________, MAGMA

9918 Via Pasar

San Diego, CA 92126

USA

It is not required, though highly recommended, that you keep the packaging from the original shipment of your Magma product. However, if you return a product to Magma for warranty repair/ replacement or take advantage of the 30-day money back guarantee, you will need to package the product in a manner similar to the manner in which it was received from our plant. Magma cannot be responsible for any physical damage to the product or component pieces of the product (such as the host or expansion interfaces for the expansion chassis) that are damaged due to inadequate packing. Physical damage sustained in such a situation will be repaired at the owner’s expense in accordance with Out of Warranty

Procedures. Please, protect your investment, a bit more padding in a good box will go a long way to insuring the device is returned to use in the same condition you shipped it in. Please call for an RMA number first.

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Appendix A Compliance

FCC

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.

NOTE

The assembler of a personal computer system may be required to test the system and/or make necessary modifications if a system is found to cause harmful interferences or to be noncompliant with the appropriate standards for its intended use.

Industry Canada

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numériqué de la classe A est conformé à la norme NMB-003 du Canada

CE

The product(s) described in this manual complies with all applicable European Union (CE) directives.

Magma will not retest or recertify systems or components that have been reconfigured by customers

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Manual P/N

No results