HP Elitebook 2560P Maintenance and Service Guide

HP EliteBook 2560p Notebook PC

Maintenance and Service Guide

© Copyright 2011 Hewlett-Packard

Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard

Company under license. Intel, Core, and

Centrino are trademarks of Intel

Corporation in the U.S. and other countries.

Microsoft, Windows, and Windows Vista are

U.S. registered trademarks of Microsoft

Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2011

Document Part Number: 642160-001

Safety warning notice

WARNING!

To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Top ....................................................................................................................................................... 6

TouchPad ............................................................................................................................ 6

Lights ................................................................................................................................... 7

Buttons and fingerprint reader (select models only) ............................................................ 8

Keys ................................................................................................................................... 10

Front ................................................................................................................................................... 11

Right ................................................................................................................................................... 12

Left ..................................................................................................................................................... 13

Display ................................................................................................................................................ 14

Rear .................................................................................................................................................... 15

Bottom ................................................................................................................................................ 16

3 Illustrated parts catalog ............................................................................................................................... 18

Serial number location ........................................................................................................................ 18

Computer major components ............................................................................................................. 19

Display components ........................................................................................................................... 24

Mass storage ...................................................................................................................................... 26

Plastics Kit .......................................................................................................................................... 27

Miscellaneous parts ............................................................................................................................ 28

Sequential part number listing ............................................................................................................ 29

4 Removal and replacement procedures ....................................................................................................... 34

Preliminary replacement requirements ............................................................................................... 34

Tools required .................................................................................................................... 34

Service considerations ....................................................................................................... 34

Plastic parts ....................................................................................................... 34

Cables and connectors ..................................................................................... 35

Drive handling ................................................................................................... 35

Grounding guidelines ......................................................................................................... 36

Electrostatic discharge damage ........................................................................ 36

Packaging and transporting guidelines ............................................. 37

Workstation guidelines ..................................................................... 37

Equipment guidelines ....................................................................... 38

v

vi

Component replacement procedures ................................................................................................. 39

Service tag ......................................................................................................................... 39

Computer feet .................................................................................................................... 40

Battery ............................................................................................................................... 41

Service access cover ......................................................................................................... 42

SIM .................................................................................................................................... 43

Fan and heat sink .............................................................................................................. 44

Processor ........................................................................................................................... 46

Memory module ................................................................................................................. 48

Bluetooth module ............................................................................................................... 50

Speaker ............................................................................................................................. 52

Optical drive ....................................................................................................................... 53

Modem module .................................................................................................................. 55

WWAN module .................................................................................................................. 56

WLAN module .................................................................................................................... 58

Hard drive or solid-state drive ............................................................................................ 60

Keyboard ........................................................................................................................... 62

RTC battery ....................................................................................................................... 65

Base enclosure .................................................................................................................. 66

System board ..................................................................................................................... 69

Top cover ........................................................................................................................... 71

Power button board ........................................................................................................... 73

Function button board ........................................................................................................ 74

Fingerprint reader board .................................................................................................... 75

Smart card reader .............................................................................................................. 76

Display panel ..................................................................................................................... 77

Display components .......................................................................................................... 80

5 Computer Setup ............................................................................................................................................ 82

Starting Computer Setup .................................................................................................................... 82

Using Computer Setup ....................................................................................................................... 82

Navigating and selecting in Computer Setup ..................................................................... 82

Restoring factory settings in Computer Setup ................................................................... 83

Computer Setup menus ..................................................................................................................... 84

File menu ........................................................................................................................... 84

Security menu .................................................................................................................... 85

System Configuration menu .............................................................................................. 86

6 Specifications ................................................................................................................................................ 90

Computer specifications ..................................................................................................................... 90

31.75 cm (12.50 in) display specifications .......................................................................................... 91

Hard drive specifications .................................................................................................................... 92

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications ............................................... 93

DVD-ROM Drive specifications .......................................................................................................... 94

7 Backup and recovery .................................................................................................................................... 95

Windows 7 .......................................................................................................................................... 95

Backing up your information .............................................................................................. 96

Performing a recovery ....................................................................................................... 97

Using the Windows recovery tools .................................................................... 97

Using f11 recovery tools .................................................................................... 98

Using a Windows 7 operating system DVD (purchased separately) ................. 99

Windows Vista .................................................................................................................................... 99

Backing up your information ............................................................................................ 100

Performing a recovery ..................................................................................................... 101

Using the Windows recovery tools .................................................................. 101

Using f11 recovery tools .................................................................................. 102

Using a Windows Vista operating system DVD (purchased separately) ......... 102

8 Power cord set requirements .................................................................................................................... 104

Requirements for all countries .......................................................................................................... 104

Requirements for specific countries and regions ............................................................................. 105

9 Recycling ..................................................................................................................................................... 106

Battery .............................................................................................................................................. 106

Display .............................................................................................................................................. 106

Index ................................................................................................................................................................. 112

vii

viii

1 Product description

Category

Product Name

Processors

Chipset

Graphics

Panel

Memory

Description

HP EliteBook 2560p Notebook PC

Intel® Core™ i7 processor (supports Intel Turbo Boost Technology):

●

Intel Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 threads, standard-voltage (35-W)

Intel® Core™ i5 processors (support Intel Turbo Boost Technology):

●


●


●

Intel Core i5-2430M, 2.40GHz, (turbo up to 2.90GHz) 3MB L3 Cache, 4 threads 35W

●


Mobile Intel QM67 chipset

Intel® HD Graphics 3000

Supports two simultaneous displays

31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG) SVA

Supports privacy filter

Supports 16:9 resolution

Supports 1366x768 resolution

2 customer-accessible/upgradable memory module slots—DDR3 PC3-10600 (1333MHz) SODIMM

Supports up to 16 GB of system RAM in the following configurations:

●

2048 MB total system memory (2048×1)

●

3072 MB total system memory (2048+1024)

●


●

4096-MB total system memory (2048 × 2)

●

6144 MB total system memory (4096+2048)

●


●


●

12288MB total system memory (8192MB + 4096MB)

●

16384MB total system memory (8192MB x 2)

1

Modem

Ethernet

Wireless

Category

Internal storage

Optical drives

Audio and video

Description

Supports the following 6.35 cm (2.5 in) storage devices:

●

750 GB hard drive (7200-rpm, SATA)

●


●


●

320 GB Self-Encrypting Drive (SED) hard drive (7200-rpm, SATA)

●


– or –

●

160 GB solid-state drive

●

128 GB solid-state drive

Customer-accessible

Serial ATA 9.5 mm tray load

Supports the following drives:

●

DVD±RW and CD-RW SuperMulti Double-Layer Drive

●

DVD-ROM Drive

Integrated dual-array microphones

Integrated 720p HD webcam

Supports “no webcam” option

56k v.92 MDC data/fax modem

Supports “no modem” option

Modem cable not included

Intel 82579-LM 10/100/1000 GB network interface card (NIC) with iAMT 7.0 support

S3/S4/S5 wake on LAN

Ethernet cable not included

Integrated wireless local area network (WLAN) options by way of wireless module

Three WLAN antennas

Support for "no WLAN" option

Support for the following WLAN formats:

●

Broadcom 43224AGN 802.11a/b/g/n WLAN module

●


●

Intel Centrino Advanced N 6205, 2x2 a/b/g/n WiFi Adapter

●

Intel Centrino Ultimate-N 6300, 3x3 a/g/n WiFi Adapter

Integrated wireless wide area network (WWAN) options by way of wireless module

Two WWAN antennas built into display assembly (world-wide, 5-band)

2 Chapter 1 Product description

Category Description

Support for "no WWAN" option

Security provided by subscriber identify module (SIM) located inside battery bay

Support for the following WWAN formats:

●

HP un2430 EV-DO/HSPA Mobile Broadband Module

●

HP hs2340 HSPA+ Mobile Broadband Module

Integrated personal area network (PAN) options by way of Bluetooth® module:

HP Integrated Module with Bluetooth 2.1 Wireless Technology

Support for “no WPAN” option

External media card

One ExpressCard/34 slot, supporting USB and PCIe ExpressCard modules

Ports

One Digital Media Reader, supporting MultiMediaCard (MMC) and Secure Digital (SD) Memory Card

● eSATA/USB 2.0 Combo Port

●

USB 2.0 Port

●

USB 2.0 charging port

●

3-pin AC power

●

Headphone/microphone combo audio

●

DisplayPort

●

Docking connector

●

RJ-11 (modem)

●

RJ-45 (Ethernet, includes link and activity lights)

●

VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-Hz (hot plug/unplug with auto-detect)

Docking

Keyboard/pointing devices

HP 2560 Docking Station

Full-size keyboard with Dura-Keys

Dual point (pointing stick and TouchPad with scroll zone)

Spill-resistant keyboard with HP drainage system

TouchPad covered by glass, with a chemically etched surface

Power requirements 65-W HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports

3-pin DC connector)

Supports HP Fast charge technology (select batteries only)

Supports the following batteries:

●

9 cell, 3.00 Ah (100 Wh) Li-ion battery (does not support Fast Charge)

●

6 cell, 2.80 Ah (62 Wh) Li-ion battery

●

6 cell, 2.80 Ah (55 Wh) Li-ion long-life battery

●

3 cell, 2.80 Ah (31 Wh) Li-ion battery

3

Category

Security

Operating system

Description

Integrated fingerprint reader (select models only)

Supports "No Fingerprint Reader" option

Integrated smart card reader (active)

Preboot Authentication (password, smart card)

Full-volume encryption

Security cable slot

Trusted Platform Module (TPM) v.1.2

Preinstalled operating systems:

●

Microsoft® Windows® 7 Home Premium 32/64

●

Windows 7 Professional 32/64

●

FreeDOS

Preinstalled operating systems, plus Microsoft® Office:

●

Windows 7 Home Basic 32 with Office 2010 Starter

●

Windows 7 Home Premium 32 with Office 2010 Starter

●

Windows 7 Home Premium 32/64 with Office 2010 Personal

●

Windows 7 Home Premium 32/64 with Office 2010 Home & Business

●

Windows 7 Home Premium 32/64 with Office 2010 Professional

●

Windows 7 Professional 32/64 with Office 2010 Starter

●

Windows 7 Professional 32/64 Office 2010 Personal

●

Windows 7 Professional 32/64 Office 2010 Home & Business

●

Windows 7 Professional 32/64 Office 2010 Professional

Restore media (OSDVD):

●

Windows 7 Home Basic 32

●

Windows 7 Home Premium 32/64

●

Windows 7 Professional 32/64

Certified:

●

Microsoft WHQL

●

SUSE Linux

●

Novell

DRDVD (Device driver and Application DVD) for Windows 7

4 Chapter 1 Product description

Category

Serviceability

Description

Web-only support:

●

Windows 7 Enterprise 32/64

●

Windows 7 Ultimate 32/64

●

Windows Vista Business 32/64

●

Windows Vista Enterprise 32/64

●

Windows XP Professional 32

End-user replaceable parts:

●

AC adapter

●

Battery

●

Memory module

●

Hard drive

●

Optical drive

●

WLAN module

●

WWAN module

5

2 External component identification

Top

TouchPad

Component

(1)

(2)

(3)

Pointing stick

Left pointing stick button

TouchPad on/off button

(4)

(5)

(6)

(7)

TouchPad zone

Left TouchPad button

Right pointing stick button

Right TouchPad button

Description

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Turns the TouchPad on and off.

Moves the pointer and selects or activates items on the screen.

Functions like the left button on an external mouse.

Functions like the right button on an external mouse.

Functions like the right button on an external mouse.

6 Chapter 2 External component identification

Lights

Component

(1)

Power light

(2)

(3)

Num lock light

Wireless light

(4)

HP QuickWeb light

(5)

(6)

(7)

Mute light

Caps lock light

TouchPad on/off light

Description

●

White: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

White: Num lock is on.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a

Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

White: The computer is on.

●

Off: The computer is off or in Hibernation mode.

NOTE:

For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help.

●

White: Computer sound is on.

●

Amber: Computer sound is muted.

White: Caps lock is on.

●

Amber: The TouchPad is off.

●

Off: The TouchPad is on.

Top 7

Buttons and fingerprint reader (select models only)

Component

(1)

Power button

(2)

Wireless button


Description

●

When the computer is off, press the power button to turn on the computer.

●

When the computer is on, press the power button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the power button briefly to exit Sleep.

●

When the computer is in Hibernation, press the power button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

●

Windows 7—Select Start > Control Panel > System

and Security > Power Options.

●

Windows Vista®—Select Start > Control Panel >

System and Maintenance > Power Options

●

Or refer to the HP Notebook Reference Guide.

Turns the wireless feature on or off, but does not establish a wireless connection.

Component

(3)

(4)

(5)

QuickWeb button

Volume mute button

Fingerprint reader (select models only)

Description

●

When the computer is off or in Hibernation mode, press the button to open HP QuickWeb.

●

When the computer is in Microsoft Windows, press the button to open the default Web browser.

●

When the computer is in HP QuickWeb, press the button to open the default Web browser.

NOTE:

For more information, refer to “HP QuickWeb” in this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

Mutes and restores speaker sound.

Allows a fingerprint logon to Windows, instead of a password logon.

Top 9

Keys

(3)

(4)

(5)

(6)

(7)

Component

(1)

(2)

esc key fn key

Windows logo key

Function keys (f3 through f11)

Windows applications key

Embedded numeric keypad keys num lk key

Description

Displays system information when pressed in combination with the fn key.

Executes frequently used system functions when pressed in combination with a function key, the num lk key, or the esc key.

Displays the Windows Start menu.

Execute frequently used system functions when pressed in combination with the fn key.

Displays a shortcut menu for items beneath the pointer.

Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys.

Enables/disables the embedded numeric keypad when pressed in combination with the fn key.


Front

Component

(1)

Wireless light

(2)

Power light

(3)

Battery light

(4)

Drive light

(5)

(6)

Display release button

Vents (2)

(7)

Speaker

Description

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

●

Amber: All wireless devices are off.

●

White: Power is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: A battery is close to full charge capacity.

●

Amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

●

White: The hard drive or optical drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

Opens the computer.

Enable airflow to cool internal components.

NOTE:

The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Produces sound.

Front 11

Right

Component

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

Docking connector

ExpressCard slot

Media Card Reader

Audio-out (headphone) jack/Audio in

(microphone) jack

DisplayPort eSATA/USB port

Vent

Security cable slot

Description

Connects an optional docking device.

Supports optional 34mm ExpressCards.

Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.

WARNING!

To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the

Regulatory, Safety, and Environmental Notices.

NOTE:

When a device is connected to the jack, the computer speakers are disabled.

NOTE:

A 4–conductor audio jack plug headphone with microphone is needed in order to use the microphone function.

Connects an optional digital display device, such as a highperformance monitor or projector.

Connects a high-performance eSATA component, such as an eSATA external hard drive, or connects an optional

USB device.

Enables airflow to cool internal components.

NOTE:


Attaches an optional security cable to the computer.

NOTE:

The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.


Left

Left 13

Display

Component Description

(1)

(2)

WLAN antennas (3)*

WWAN antennas (2)*

Send and receive wireless signals to communicate with wireless local-area networks (WLAN).

Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).

Records sound.

(3)

(4)

(5)

Internal microphone (2)

Webcam light (select models only)

Webcam (select models only)

White: The webcam is in use.

Records video and captures still photographs.

To use the webcam, select Start > All Programs > HP >

HP Webcam.

(6)

Keyboard light button and ambient light sensor Turns on the keyboard light and automatically adjusts the display brightness based on the lighting conditions in your environment.

Keyboard light Provides light for the keyboard.

(7)

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,

and Environmental Notices that applies to your country or region. These notices are located in Help and Support.


Rear

Component

(1)

(2)

(3)

External monitor port

USB port

USB 2.0 charging port

Description

Connects an external VGA monitor or projector.

Connects an optional USB device.

Connects an optional USB device.

Rear 15

Bottom

Component

(1)

Service access cover latch

(2)

(3)

Battery bay

Battery release latch

(4)

(5)

(6)

(7)

SIM slot

Drain hole

Speakers (2)

Bluetooth compartment

Description

Releases the service access cover so that it can be removed.

Holds the battery.

Releases the battery from the battery bay.

Supports a wireless subscriber identity module (SIM) card.

The SIM card slot is located inside the battery bay.

A bottom case drain helps prevent damage caused by minor accidental spills on the keyboard.

Produce sound.

Holds the Bluetooth device.


Component

(8)

Hard drive bay and wireless and memory module compartments

(9)

Vents (4)

Description

Contains the hard drive, the wireless LAN module slot, the

WWAN module slot, and the memory module slots.

CAUTION:

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Enable airflow to cool internal components.

NOTE:


Bottom 17

3 Illustrated parts catalog

Serial number location

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number: This alphanumeric identifier is unique to each product.

(3) Product part number: This identifier provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty: This number describes the duration (in years) of the warranty period for the computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item

(1)

(2)

Description Spare part number

31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG)

SVA display panel

Keyboard with pointing stick (includes keyboard cable and pointing stick cable):

●

For use in Belgium

●

For use in Brazil

●

For use in Bulgaria

●

For use in the Czech Republic and Slovakia

●

For use in Denmark

●

For use in Finland and Sweden

●

For use in France

●

For use in French Canada

●

For use in Germany

●

For use in Greece

●

For use in Hungary

●

For use in Iceland

●

For use in Israel

●

For use in Italy

●

For use in Japan

●

For use in Latin America

●

For international use

●

For use in Africa—French/Arabic

●

For use in Norway

●

For use in Portugal

●

For use in Russia

●

For use in Saudi Arabia

●

For use in Slovenia

●

For use in South Korea

●

For use in Spain

●

For use in Switzerland

●

For use in Taiwan

●

For use in Thailand

●

For use in Turkey

●

For use in the United Kingdom

●

For use in the United States

638553-001

651390-A41

651390-201

651390-261

651390-A81

651390-081

651390-B71

651390-051

651390-121

651390-041

651390-DJ1

651390-211

651390-DD1

651390-BB1

651390-061

651390-291

651390-161

651390-B31

651390-DW1

651390-091

651390-131

651390-251

651390-171

651390-BA1

651390-AD1

651390-071

651390-BG1

651390-AB1

651390-281

651390-141

651390-031

651390-001


(7)

(8)

(9)

(10)

(11)

(12)

(13)

(14)

(15)

Item

(3)

(4)

(5)

(6)


RTC battery

Top cover

With TouchPad and fingerprint reader

With TouchPad only

Function button board

TouchPad button board (included with top cover, spare part number 651374-001 and

651375-001)

651948–001

651375-001

651374-001

651361-001

Power button board

Fingerprint reader board

651360-001

651364-001

System board (includes processor, replacement thermal material, and replacement thermal material cleaning kit):

For use in all countries and regions except the People's Republic of China and Russia 651358-001

For use only in the People's Republic of China and Russia

Function LED board

Smart card reader board and cable

Security cable slot (included with base enclosure)

Base enclosure

Hard drive connector (included with the hard drive spare part kit)

WLAN module

Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,

Barbados, Belize, Canada, Guam, and the United States

651359-001

651362–001

651363-001

651372-001

582564-001

Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Albania, Algeria, Angola,

Argentina, Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Belgium,

Benin, Bolivia, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina

Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, the Central

African Republic, Chad, Chile, Colombia, the Congo, Costa Rica, Croatia, Cyprus, the

Czech Republic and Slovakia, Denmark, Djibouti, the Dominican Republic, Ecuador,

Egypt, El Salvador, Equitorial Guinea, Estonia, Finland, France, French Guiana, Gabon,

Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,

Guinea, Guinea- Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,

Indonesia, Ireland, Israel, Italy, the Ivory Coast, Japan, Jordan, Kazakhstan, Kenya,

Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg,

Madagascar, Malaysia, the Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico,

Micronesia, Morocco, Mozambique, Namibia, Nepal, the Nether Antilles, the

Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,

Panama, the People's Republic of China, Peru, the Philippines, Poland, Portugal,

Puerto Rico, Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia,

Senegal, Serbia and Montenegro, Sierra Leone, Slovenia, South Africa, South Korea,

Spain, Sri Lanka, St. Kitts and Nevis, St. Vincent and the Grenadines, Suriname,

Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tunisia, Turkey, Ukraine, the

United Arab Emirates, the United Kingdom, the United States Virgin Islands, Uruguay,

Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe

582564-002

Broadcom 4313AGN 802.11a/b/g/n WLAN module 593836-001



631954-001

572511-001


(18)

Item

(16)

(17)

(19)

(20)

(21)

(22)

(23)

Description

Hard drive or solid-state drive (bracket included)

6.35 cm (2.50 in) hard drive:

●

750 GB, 7200-rpm hard drive

●


●


●

320 GB, 7200-rpm SED hard drive

●


6.35 cm (2.50 in) solid-state drive:

●

160 GB, solid-state drive

●


WWAN module

HP un2430 EV-DO/HSPA Mobile Broadband Module (all countries and regions except the People's Republic of China)


Processor

Intel® Core™ i7 processor (supports Intel Turbo Boost Technology):

●

Intel Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache,

4 threads, standard-voltage (35-W)

Intel® Core™ i5 processors (support Intel Turbo Boost Technology):

●



●



●



●



Modem module (56k v.92 MDC data/fax modem)

Fan

Heat sink

Optical drive (includes bezel and bracket):


Spare part number

633252–001

634925-001

641672-001

626978-001

635225-001

651389-001

651388-001

634400-001

632155-001

631252-001

631255-001

631253-001

653341-001

638039-001

628824-001

651378–001

651379-001

651387-001

651386-001

Memory modules (PC3-10600, 1333 MHz, DDR3):

634091-001

621569-001

621565-001


(26)

(27)

Item

(24)

(25)

Description

Speakers

HP Integrated Module with Bluetooth 2.1 Wireless Technology

NOTE:

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number

651384-001.

Battery

9 cell, 100 Wh, 3.0 Ah, Li-ion battery


6 cell, 55 Wh, 2.8 Ah, Li-ion long life battery


Service access cover

Rubber Kit (not shown)—includes bumpers for the outside of the base enclosure


651377-001

593836-001

632423-001

632421-001

632419-001

632417-001

651373–001

651382-001


Display components

Item

(1)

(2)

(3)

(4)

(5)

(6

(7)

(8)

Description

Display bezel

For use with computer models equipped with a webcam

For use with computer models not equipped with a webcam

31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG)

SVA display panel

Display Hinge Kit (includes left hinge and bracket, and right hinge and bracket)

Hinge covers

WWAN cable (included in Antenna Kit, spare part number 651371-001)

WLAN cable (included in Antenna Kit, spare part number 651371-001)

Webcam module (select models only), includes microphone and keyboard light

Top cover brackets


651366-001

651365-001

638553-001

651369-001

651370–001

642796-001

651381-001


Item

(9)

(10)

Description

Diplay cable (includes webcam cable and light sensor cable)

Display enclosure

Ambient light sensor board (not shown)

Internal microphone module (not shown)

Display Screw Kit (not shown)

Display Miscellaneous Kit includes foil shield for camera

Display Panel Support Kit (not shown)—includes display enclosure and antenna


651368-001

651367–001

656622–001

642798–001

655022–001

656623-001

658267-001

Display components 25

Mass storage

(3)

(4)

(5)

Item

(1)

(2)


6.35-cm (2.50-in) hard drive (includes bracket):

●

750-GB, 7200-rpm hard drive

●


●


●

320-GB, 7200-rpm SED hard drive

●


6.35-cm (2.50-in) solid-state drive (includes bracket):

●

160-GB, solid-state drive

●

128-GB, solid-state drive

Optical drive (includes bezel and bracket):

●

DVD-ROM Drive

●


Optical drive bracket (included with optical drive)

633252–001

634925-001

641672-001

626978-001

635225-001

651389-001

651388-001

651386-001

651387-001

Brackets for hard drive and solid-state drive (included with hard drive and solid-state drive)

Hard Drive Hardware Kit (not shown)—includes hard drive connector, hard drive, hard drive bracket, screws, and spacers

651380-001


Plastics Kit

Item

(1)

(2)

(3)

Description

Plastics Kit:

Optical drive weight saver

ExpressCard blank

RJ-11 jack cover


651376-001

Plastics Kit 27

Miscellaneous parts

Description

AC adapter

65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3pin DC connector)

65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3pin DC connector) for use in Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India,

Indonesia, Japan, South Korea, Laos, Malaysia, Nepal, New Zealand, Pakistan, Philippines,

Singapore, Sri Lanka, Taiwan, Thailand, Vietnam

Ambient light sensor board

Bracket Kit

Cable Kit (includes Bluetooth module cable and cable)


HP 2560 Series Docking Station

Internal microphone module


Power cords

For use in Argentina

For use in Australia and New Zealand

For use in Brazil

For use in Canada and the United States

For use in Denmark

For use in Europe, the Middle East, and Africa

For use in India

For use in Israel

For use in Italy

For use in Japan

For use in the People's Republic of China

For use in South Africa

For use in South Korea

For use in Switzerland

For use in Taiwan

For use in Thailand

For use in Singapore and the United Kingdom

Screw Kit


609939-001

609948-001

656622–001

651381-001

651384-001

651364–001

651385-001

642798–001

651360–001

490371-D01

490371-011

490371-202

490371-001

490371-081

490371-021

490371-D61

490371-BB1

490371-061

490371-291

490371-AA1

490371-AR1

490371-AD1

490371-111

490371-AB1

490371-201

490371-031

651383-001


Sequential part number listing


490371-001

490371-011

490371-021

490371-031

490371-061

490371-081

490371-111

490371-201

490371-202

490371-291

490371-AA1

490371-AB1

490371-AD1

490371-AR1

490371-BB1

490371-D01

490371-D61

537921-001

572511-001

582564-001

582564-002

Description

Power cord for use in Canada and the United States

Power cord for use in Australia and New Zealand

Power cord for use in Europe, the Middle East, and Africa

Power cord for use in Singapore and the United Kingdom

Power cord for use in Italy

Power cord for use in Denmark

Power cord for use in Switzerland

Power cord for use in Thailand

Power cord for use in Brazil

Power cord for use in Japan

Power cord for use in the People's Republic of China

Power cord for use in Taiwan

Power cord for use in South Korea

Power cord for use in South Africa

Power cord for use in Israel

Power cord for use in Argentina

Power cord for use in India


NOTE:

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 651384-001.


Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize,

Canada, Guam, and the United States

Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Albania, Algeria, Angola, Argentina, Aruba,

Australia, Austria, the Bahamas, Bahrain, Bangladesh, Belgium, Benin, Bolivia, Botswana, Brazil, the British

Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman

Islands, the Central African Republic, Chad, Chile, Colombia, the Congo, Costa Rica, Croatia, Cyprus, the

Czech Republic and Slovakia, Denmark, Djibouti, the Dominican Republic, Ecuador, Egypt, El Salvador,

Equitorial Guinea, Estonia, Finland, France, French Guiana, Gabon, Gambia, Germany, Ghana, Gibraltar,

Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea- Bissau, Guyana, Haiti, Honduras, Hong Kong,

Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Japan, Jordan, Kazakhstan,

Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Madagascar,

Malaysia, the Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Morocco, Mozambique,

Namibia, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,

Oman, Pakistan, Panama, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto

Rico, Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and

Montenegro, Sierra Leone, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.

Vincent and the Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Togo, Tunisia,

Turkey, Ukraine, the United Arab Emirates, the United Kingdom, the United States Virgin Islands, Uruguay,

Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe

Sequential part number listing 29


593836-001

609939-001

631954-001

632155-001

632417-001

632419-001

632421-001

632423-001

633252-001

634091-001

634400-001

634925-001

635225-001

638039-001

Description

609948-001

621565-001

621569-001

626978-001

628824-001

631252-001

631253-001

631255-001

638553-001

641672-001

642796-001

642798-001

651358-001

651359-001

651360–001


AC adapter, 65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3- pin DC connector) for use in Australia, Bangladesh, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan,

South Korea, Laos, Malaysia, Nepal, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan,

Thailand, Vietnam

Memory module, 2 GB (PC3-10600, 1333 MHz, DDR3)

Memory module, 4 GB (PC3-10600, 1333 MHz, DDR3)

Hard drive, 2.50 in, 320 GB, 7200-rpm SED hard drive (includes bracket)


Processor, Intel Dual Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 threads, standard-voltage (35-W)





Battery, 3 cell, 31 Wh, 2.8 Ah, Li-ion battery




750 GB, 7200-rpm 9.50 mm, 6.35 cm (2.50 in) SATA hard drive (includes bracket)

8 GB memory module (PC3-10600, 1333 mHz, DDR3)

HP un2430 EV-DO/HSPA Mobile Broadband Module



Intel Dual Core i5-2410M 2.30 GHz processor, (turbo up to 2.90 GHz), 3 MB L3 cache, 4 threads, standardvoltage (35-W)

31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG) SVA display panel

Hard drive, 320 GB, 7200-rpm 9.50 mm, 6.35 cm (2.50 in) SATA hard drive (includes bracket)

Webcam module (select models only), includes microphone and keyboard light

Internal microphone module

System board for use in all countries and regions except the People's Republic of China and Russia

System board for use in only the People's Republic of China and Russia

Power button board


651381-001

651382-001

651383-001

651384-001

651385-001

651386-001

651387-001

651388-001

651389-001

651390-001


651361–001

651362–001

651363–001

651364–001

651365-001

651366-001

651367-001

651368-001

651369-001

651370-001

651371-001

651372-001

651373-001

651374-001

651375-001

651376-001

651377-001

651378-001

651379-001

651380-001

Description

Function button board

Function LED board

Smart card reader board and cable

Fingerprint reader board and cable

Display bezel for use only with computer models not equipped with a webcam

Display bezel for use only with computer models equipped with a webcam

Display enclosure

Display panel cable (includes webcam module cable and ambient light sensor board cable)

Display Hinge Kit (includes left and right display hinges and left and right hinge covers)

Display hinge covers

Antenna Kit (includes WWAN cables, WLAN cables, and MIMO cable)

Base enclosure

Service access cover

Top cover for use only with computer models not equipped with a fingerprint reader (includes fingerprint reader board and cable, TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket)

Top cover for use only with computer models equipped with a fingerprint reader (includes fingerprint reader board and cable, TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket)

Plastics Kit

NOTE:

See

Plastics Kit on page 27 for more Plastics Kit spare part information.

Speakers

Fan

Heat sink (includes replacement thermal material and replacement thermal material cleaning kit)

Hard Drive Hardware Kit (includes hard drive connector, hard drive, hard drive bracket, screws, and spacers)

Bracket Kit

Rubber Kit (includes bumpers for the outside of the base enclosure)

Screw Kit

Cable Kit (includes Bluetooth module cable and cable)

HP 2560 Series Docking Station

DVD-ROM Drive (includes bezel and bracket)

DVD±RW and CD-RW Super Multi Double-Layer Drive (includes bezel and bracket)

6.35 cm (2.50 in) 128 GB solid-state drive (includes bracket)

6.35 cm (2.50 in) 160 GB solid-state drive (includes bracket)

Keyboard for use in the United States (includes cable)



Description

651390-031

651390-041

651390-051

651390-061

651390-071

651390-081

651390-091

651390-121

651390-131

651390-141

651390-161

651390-171

651390-201

651390-211

651390-251

651390-261

651390-281

651390-291

Keyboard for use in the United Kingdom (includes cable)

Keyboard for use in Germany (includes cable)

Keyboard for use in France (includes cable)

Keyboard for use in Italy (includes cable)

Keyboard for use in Spain (includes cable)

Keyboard for use in Denmark (includes cable)

Keyboard for use in Norway (includes cable)

Keyboard for use in French Canada (includes cable)

Keyboard for use in Portugal (includes cable)

Keyboard for use in Turkey (includes cable)

Keyboard for use in Latin America (includes cable)

Keyboard for use in Saudi Arabia (includes cable)

Keyboard for use in Brazil (includes cable)

Keyboard for use in Hungary (includes cable)

Keyboard for use in Russia (includes cable)

Keyboard for use in Bulgaria (includes cable)

Keyboard for use in Thailand (includes cable)

Keyboard for use in Japan (includes cable)

651390-A41

651390-A81

651390-AB1

651390-AD1

651390-B31

651390-B71

651390-BA1

651390-BB1

Keyboard for use in Belgium (includes cable)

Keyboard for use in the Czech Republic and Slovakia (includes cable)

Keyboard for use in Taiwan (includes cable)

Keyboard for use in South Korea (includes cable)

Keyboard for international use (includes cable)

Keyboard for use in Finland and Sweden (includes cable)

Keyboard for use in Slovenia (includes cable)

Keyboard for use in Israel (includes cable)

651390-BG1

651390-DD1

Keyboard for use in Switzerland (includes cable)

Keyboard for use in Iceland (includes cable)

651390-DJ1 Keyboard for use in Greece (includes cable)

651390-DW1 Keyboard for use in Africa—French/Arabic (includes cable)

651948-001

655022-001

656622-001

RTC battery

Display Screw Kit

Ambient light sensor board



656623-001

658267-001

Description

Display Miscellaneous Kit

Display Panel Support Kit (includes display enclosure and antenna)


4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Torx 8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE:

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION:

Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

34 Chapter 4 Removal and replacement procedures

Cables and connectors

CAUTION:

When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION:

Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 35

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION:

To prevent damage to the computer when you are removing or installing internal components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION:

A product can be degraded by as little as 700 V.

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

Packing PCBs in foam-lined box

Typical electrostatic voltage levels

Relative humidity

10% 40%

35,000 V

12,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

21,000 V

15,000 V

5,000 V

800 V

700 V

4,000 V

5,000 V

20,000 V

11,000 V

55%

7,500 V

3,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V


Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

Preliminary replacement requirements 37

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Use

Bags

Floor mats

Floor mats

Voltage protection level

1,500 V

7,500 V

5,000 V


Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 72 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When you order parts or request information, provide the computer serial number and model number provided on the service tag, located inside the battery bay.

Component

(1)

(2)

(3)

Product name

Serial number

Product part number

(4)

Warranty

Description

The product name affixed to the front of the computer.

An alphanumeric identifier that is unique to each product.

The identifier that provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

The duration of the warranty period for this computer.

Component replacement procedures 39

Computer feet

The computer feet are hot-melted to the base enclosure in the locations illustrated below.


Battery

Description

9 cell, 100 Wh, 3.0 Ah Li-ion battery


6 cell, 55 Wh, 2.8 Ah Li-ion long life battery



632423-001

632421-001

632419-001

632417-001

Before disassembling the computer, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1.

Turn the computer upside down on a flat surface, with the battery bay toward you.

2.

Slide the battery release latch (1) to release the battery.

3.

Remove the battery (2) from the computer.

Install the battery by inserting it into the battery bay until you hear a click.


Service access cover

Description

Service access cover


651373-001

Before disassembling the computer, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 41 ).

Remove the service access cover:

1.

Position the computer with the battery bay toward you.

2.

Slide the release latch (1), and then slide the cover toward the front of the computer (2).

3.

Remove the cover (3).


SIM

NOTE:

This section applies only to computer models with WWAN capability.

NOTE:

If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.

Before removing the SIM, follow these steps:

1.


2.


3.


4.


Remove the SIM:

1.

Press in on the SIM (1). (The module partially ejects from the SIM slot.)

2.

Remove the SIM (2) from the slot.

Reverse this procedure to insert the SIM.


Fan and heat sink

Description

Fan

Heat sink


651378-001

651379-001

Before removing the fan and heat sink, follow these steps:

1.


2.


3.


4.


5.

Remove the service access cover (see

Service access cover on page 42 ).

Remove the fan and heat sink:

1.

Position the computer upside down, with the battery bay toward you.

2.

Disconnect the fan cable (1) from the system board.

3.

Loosen the two Phillips M2.0x4.0 captive screws (2) that secure the fan to the system board.

4.

Remove the fan (3).

NOTE:

When you replace the fan, be sure to route the cable correctly so that it is not pinched by the hard drive.


5.

Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive screws (1) that secure the heat sink to the system board.

6.

Slide the heat sink to the left until it clears the base enclosure (2).

7.

Remove the heat sink (3).

NOTE:

The thermal material must be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed. Replacement thermal material is included with heat sink, processor, and system board spare part kits.

Reverse this procedure to install the fan and heat sink.


Processor

Description







631252-001

631255-001

631253-001

653341-001

638039-001

Before removing the processor, follow these steps:

1.


2.


3.


4.


5.



6.

Remove the fan and heat sink (see

Fan and heat sink on page 44 ).

Remove the processor:

1.

Loosen the captive screw one-half turn (1).


2.

Lift the processor (2) straight up and remove it.

NOTE:

The gold triangle (3) on the processor must be aligned with the triangle embossed on the processor slot when you install the processor.

Reverse this procedure to install the processor.


Memory module

NOTE:

There are two memory module slots, one above the other. Use the same removal procedure for both slots.

Description





634091–001

621569-001

621565-001

Before removing a memory module, follow these steps:

1.


2.


3.


4.


5.



Remove the memory module:

1.

Position the computer with the front toward you.

2.

Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. The edge (2) of the module opposite the slot rises away from the computer.


3.

Remove the memory module (3) by pulling the module away from the slot at an angle.

NOTE:

The memory module is designed with a notch (4) to prevent incorrect insertion into the memory module slot.

Reverse this procedure to install the memory module.


Bluetooth module

Description


NOTE:

The Bluetooth module spare part kit does not include a Bluetooth module cable. The

Bluetooth module cable is included in the Cable Kit, spare part number 651384-001.


537921-001

Before removing the Bluetooth module, follow these steps:

1.


2.


3.


4.


5.



Remove the Bluetooth module:

1.

Disconnect the Bluetooth module cable (1) from the system board.

2.

Slide the cable (2) out of the clip and away from the routing channel.

3.

Using a thin tool, gently pry the outer edge (1) of the module away from the base enclosure.

4.

Rotate the module (2) away from the base enclosure.


5.

Remove the module (3).

6.

If the Bluetooth module cable must be replaced, disconnect the cable from the Bluetooth module.

Reverse the above procedure to install the Bluetooth module.


Speaker

Description

Speaker


651377-001

Before removing the speaker, follow these steps:

1.


2.


3.


4.


5.



6.

Remove the Bluetooth module (see

Bluetooth module on page 50 ).

Remove the speaker:

1.

Disconnect the speaker cable (1) from the system board.

2.

Remove the Phillips M2.0×3.0 screw (2) and the two Phillips M2.0×7.0 screws (3) that secure the speaker to the base enclosure.

3.

Remove the speaker (4) from the base enclosure.

Reverse this procedure to install the speaker.


Optical drive

Description


DVD-ROM Drive


651387-001

651386-001

Before removing the optical drive, follow these steps:

1.


2.


3.


4.


5.



Remove the optical drive:

1.

Position the computer with the right side toward you.

2.

Loosen the Phillips M2.5x8.0 captive screw (1) that secures the optical drive to the computer.

3.

Apply outward pressure to the back of the optical drive, and then slide the drive (2) out of the computer.

4.

If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you.

5.

Remove the two Phillips M2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive.


6.

Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.


Modem module

NOTE:

The modem module spare part kit does not include a modem module cable. The cable is included in the Cable Kit, spare part number 651384-001.

Description



628824-001

Before removing the modem module, follow these steps:

1.


2.


3.


4.


5.



Remove the modem module :

1.

Remove the Phillips M2.0×3.0 screw (1) that secures the modem module to the system board.

2.

Lift the modem module (2) straight up to remove it from the system board.

3.

Disconnect the modem module cable (3) from the modem module.

Reverse this procedure to install the modem module.


WWAN module

Description


HP un2430 EV-DO/HSPA Mobile Broadband Module (all countries and regions except the People's

Republic of China)


632155-001

634400-001

CAUTION:

The WWAN module and the WLAN module are not interchangeable.

CAUTION:


Before removing the WWAN module, follow these steps:

1.


2.


3.


4.


5.

Remove service access cover (see

Service access cover on page 42

).

Remove the WWAN module:

1.

Disconnect the WWAN antenna cables (1) from the terminals on the WWLAN module.

NOTE:

The black WWAN antenna cable is connected to the WWAN module “Main” terminal.

The white WWAN antenna cable is connected to the WWAN module “Aux” terminal.

2.

Remove the two Phillips M2.0×3.0 screws (2) that secure the WWAN module to the computer.


3.

Pull the module (3) away from the slot at an angle.

NOTE:

WWAN modules are designed with a notch (4) to prevent incorrect insertion.

Reverse this procedure to install the WWAN module.


WLAN module


Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,

Belize, Canada, Guam, and the United States

582564-001

Broadcom 43224AGN 802.11a/b/g/n WLAN module for use in Albania, Algeria, Angola, Argentina,

Aruba, Australia, Austria, the Bahamas, Bahrain, Bangladesh, Belgium, Benin, Bolivia, Botswana,

Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon,

Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, the Congo,

Costa Rica, Croatia, Cyprus, the Czech Republic and Slovakia, Denmark, Djibouti, the Dominican

Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Estonia, Finland, France, French Guiana,

Gabon, Gambia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea,

Guinea- Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland,

Israel, Italy, the Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia,

Lebanon, Liechtenstein, Lithuania, Luxembourg, Madagascar, Malaysia, the Maldives, Mali,

Martinique, Mauritania, Mauritius, Mexico, Micronesia, Morocco, Mozambique, Namibia, Nepal, the

Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,

Pakistan, Panama, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto

Rico, Qatar, Romania, Russia, Rwanda, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Sierra Leone, Slovenia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and

Nevis, St. Vincent and the Grenadines, Suriname, Sweden, Switzerland, Taiwan, Tanzania,

Thailand, Togo, Tunisia, Turkey, Ukraine, the United Arab Emirates, the United Kingdom, the

United States Virgin Islands, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe

582564-002




593836–001

572511-001

631954–001

CAUTION:

The WWAN module and the WLAN module are not interchangeable.

CAUTION:


Before removing the WLAN module, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 41 ) and the following components:

a.

Service access cover (see Service access cover on page 42 .)

b.

WWAN module (see WWAN module on page 56 .)


Remove the WLAN module:

1.

Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.

NOTE:

The red WLAN antenna cable is connected to the WLAN module “Main” terminal. The blue WLAN antenna cable is connected to the WLAN module “Aux” terminal.

2.

Remove the two Phillips M2.5×6.0 screws that secure the WLAN module to the computer (2).

(The edge of the module opposite the socket rises.)

3.

Pull the module (3) away from the slot at an angle.

NOTE:

WLAN modules are designed with a notch (4) to prevent incorrect insertion.

Reverse this procedure to install the WLAN module.


Hard drive or solid-state drive

Description

Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives and solid-state drives:




320 GB, 7200-rpm SED hard drive





633252-001

634925-001

641672-001

626978–001

635225–001

651389-001

651388-001

Before removing the hard drive or solid-state drive, follow these steps:

1.


2.


3.


4.


5.



Remove the hard drive or solid-state drive:

1.

Position the computer with the front toward you.

2.

Loosen the 4 Phillips M2.0x5.0 captive screws (1) that secure the drive to the computer.

3.

Pull up on the tab (2) to remove the drive.


4.

If it is necessary to replace the drive connector, remove the connector (3) from the drive.

5.

If it is necessary to replace the drive bracket, remove the two Phillips M3.0x3.0 screws (1) on each side of the drive, and then lift the bracket (2) away from the drive.

Reverse this procedure to reassemble and install the drive.


Keyboard

Country/region

Belgium

Brazil

Bulgaria

The Czech Republic

Denmark

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Latin America

The Netherlands


651380-A41

651380-201

651380-261

651380-A81

651380-081

651380-051

651380-121

651380-041

651380-DJ

651380-211

651380-DD1

651380-BB1

651380-061

651380-291

651380-161

651380-B31

Country/region

Northwest Africa

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia


651390–001

651380-091

651380-131

651380-251

651380-171

651380-A81

651380-BA1

South Korea

Spain

Sweden and Finland

Switzerland

651380-AD

651380-071

651380-B71

651380-BG1

Taiwan

Thailand

651380-AB1

651380-281

Turkey 651380-141

The United Kingdom and Singapore 651380-031

The United States 651380-001

Before removing the keyboard, follow these steps:

1.


2.


3.


4.


a.


b.

Fan (see

Fan and heat sink on page 44 .)


Remove the keyboard:

1.

Loosen the three Phillips M2.0x8.0 captive screws that secure the keyboard to the computer.

2.

Turn the computer right-side up, and then open the display.

3.

Carefully position the open computer on its left side, and then press on the keyboard through the opening where the fan was removed.

4.

Carefully turn the computer right-side up, with the front toward you.

5.

Rotate the keyboard forward until it rests upside down on the palm rest (1).

6.

Disconnect the mouse cable (2) from the system board.

7.

Open the ZIF connector (3) for the keyboard cable, and then remove the cable (4).


8.

Remove the keyboard (5).

Reverse this procedure to install the keyboard.


RTC battery

Description

RTC battery


481089-001

Before removing the RTC battery, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

Remove the RTC battery:

1.

Disconnect the RTC cable (1) from the system board.

2.

Remove the RTC battery (2) from the socket.

Reverse this procedure to install the RTC battery.


Base enclosure

Description

Base enclosure


651372-001

Before removing the base enclosure, follow these steps:

1.


2.

Disconnect all external devices connected to the computer, and remove any media cards from the ExpressCard slot and the Media Card Reader.

3.


4.

Remove the following components:

a.

Battery (see

Battery on page 41

.)

b.


c.

SIM (see

SIM on page 43

.)

d.

Fan and heat sink (see

Fan and heat sink on page 44 .)

e.

Bluetooth module (see

Bluetooth module on page 50 .)

f.

Speaker (see

Speaker on page 52

.)

g.

Optical drive (see

Optical drive on page 53

.)

h.

Hard drive or solid-state drive (see

Hard drive or solid-state drive on page 60

.)

i.

WWAN (see

WWAN module on page 56 .)

j.

WLAN (see

WLAN module on page 58

.)

k.

Modem module (see

Modem module on page 55 .)

l.

Keyboard (see

Keyboard on page 62

.)

Remove the base enclosure:

1.

Position the computer right-side up, with the front toward you.

2.

Open the ZIF connector for the power button cable (1), and remove the cable (2).

3.

Open the ZIF connector for the fingerprint reader cable (3), and remove the cable (4).


4.

Open the ZIF connector for the function board cable (5), and remove the cable (6).

5.

Close the display, and position the computer upside down, with the rear toward you.

6.

Remove the four Torx 8 2.5x7.0 screws from the hinges.

7.

Position the computer with the front toward you. Remove the three Phillips M2.0x7.0 screws (1) at the front of the computer and the three Phillips M2.0x3.0 screws (2) in the optical drive bay.

8.

Remove the three screw covers (3) and the five Torx 8 2.5x7.0 screws (4) along the outside edges.

9.

Remove the three Phillips M2.0x3.0 screws (5) and the two Phillips M1.6 pan-head screws (6) from the battery bay.

NOTE:

Remove the two pan-head screws with a Phillips #0 screwdriver, using a torque of 1.5

kg/cm.


10.

Remove the base enclosure (7).


System board

NOTE:

The system board spare part kit includes replacement thermal material and a replacement thermal material cleaning kit.

Description

For use in all countries and regions except the People's Republic of China and Russia

For use only in the People's Republic of China and Russia


651358-001

651359-001

Before removing the system board, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

c.

Base enclosure (see

Base enclosure on page 66 .)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

Memory modules (see

Memory module on page 48

.)

●

WWAN module (see

WWAN module on page 56 .)

●

WLAN module (see WLAN module on page 58 .)

●

Modem module (see

Modem module on page 55 .)

●

Fan/heat sink assembly (see Fan and heat sink on page 44

.)

●

Processor (see Processor on page 46 .)

Remove the system board:

1.

Position the computer upside down, with the battery bay toward you.

2.

Remove the ExpressCard blank (1) from the card reader, if you have not already done so .

3.

Open the ZIF connector for the smart card reader cable (2), and then remove the cable (3).

4.

Remove the tape (4) from the display cable, and then disconnect the cable (5).


5.

Pull the wireless cables (6) away from system board.

6.

Remove the Phillips M2.0x4.0 screw (1) that secures the system board to the top cover. Use the optical drive connector (2) to lift the left side of the system board until it rests at an angle, and then remove the system board (3).

Reverse this procedure to install the system board.


Top cover

NOTE:

The top cover spare part kit includes the TouchPad board and cable, TouchPad button board and cable, and TouchPad bracket.


For use only on computer models equipped with a fingerprint reader (includes fingerprint reader and cable)

651375-001

For use only on computer models not equipped with a fingerprint reader 651374-001

Before removing the top cover, follow these steps:

1.


2.


3.


4.

Remove the battery (see Battery on page 41 ), and then remove the following components:

a.


b.

Base enclosure (see


c.

System board (see

System board on page 69 .)

Remove the top cover:

1.

Turn the computer upside down, with the front toward you.

2.

Remove the wireless cables from the routing channels (1). Remove WLAN 1 and WWAN 5 from the left channel (2). Remove WLAN 2 and WWAN 3 and 6 from the right channel (3).

3.

Remove the two Phillips M2.0x7.0 screws (4) from the hinges.


4.

Slide the top cover toward you and then lift the cover (5) up to remove it.

5.

If it is necessary to replace the TouchPad, remove the two Phillips M2.0x3.0 screws (1) that secure the TouchPad to the top cover.

6.

Slide the TouchPad away from you until the front edge (2) clears the lip of the top cover. Then lift the TouchPad (3) up.

7.

Release the TouchPad cable (4) from the ZIF connector (5), and then remove the cable (6).

Reverse this procedure to install the TouchPad and the top cover.



Description

Power button board


651360-001

Before removing the power button board, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

c.

Base enclosure (see


d.

Top cover (see Top cover on page 71 .)

Remove the power button board:

1.

Remove the tape (1) from the power button cable.

2.

Remove the Phillips M2.0x3.0 screw (2) that secures the power button board to the top cover.

3.

Slide the board and cable (3) out of the plastic clips.


Function button board

Description

Function button board


651361-001

Before removing the function button board, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

c.

Base enclosure (see


d.


Remove the function button board:

1.

Press down on the plastic clip (1) to release the metal bracket. Remove the bracket (2).

2.

Remove the Phillips M2.0x3.0 screw (3) that secures the function button board to the top cover.

3.

Remove the function button board (4).

Reverse this procedure to install the function button board.



Description

Fingerprint reader board


651364-001

Before removing the fingerprint reader board, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

c.

Base enclosure (see


d.


Remove the fingerprint board:

1.

Remove the Phillips M2.0x3.0 screw (1) from fingerprint reader frame, and then remove the frame (2).

2.

Remove the tape (3) from fingerprint reader cable, and then remove the board and cable (4) from the top cover.

Reverse this procedure to install the fingerprint reader board.


Smart card reader

Description

Smart card reader (includes cable)

Smart card reader bracket


651363-001

598767-001

Before removing the card reader board and bracket, follow these steps:

1.


2.


3.


4.


a.


b.

Keyboard (see

Keyboard on page 62

.)

c.

Base enclosure (see


d.


Remove the smart card reader board and bracket:

1.

Open the ZIF connector (1) for the smart card cable, and remove the cable (2).

2.

Disconnect the cables (3) and (4) from the TouchPad.

3.

Remove the Philips M2.0x3.0 screw (5) that secures the smart card reader board to the top cover, and then remove the smart card reader board (6).

Reverse this procedure to install the smart card reader board, cable, and bracket.


Display panel

NOTE:

If it is necessary to replace only the display panel, follow the procedure in this section. To replace internal display components, follow the procedures in this section and then see

Display components on page 80 ).

Description

Display bezel for use with computer models equipped with a webcam

Display bezel for use with computer models not equipped with a webcam

31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG) SVA display panel


651366-001

651365-001

638553–001

Before removing the display assembly, follow these steps:

1.


2.


3.


4.


Remove the display panel:

1.

Turn the computer right-side up, with the front away from you.

2.

Open the display as far as possible.

3.

Flex the inside edges of the top (1), the left and right sides (2), and the bottom (3) of the display bezel until the bezel disengages from the display enclosure.


4.

Remove the display bezel (4). The display bezel is available using spare part number

651366-001 (for use only with computer models equipped with a webcam) and 651365-001 (for use only with computer models not equipped with a webcam).

CAUTION:

The display enclosure will be unsupported when the screws are removed. To prevent damage to the display enclosure, support it before removing the screws in the next step.

5.

Remove the four Phillips M2.5x4.0 screws (1) that secure the display hinge covers and the bottom bracket to the computer.

6.

Remove the two Phillips M2.0x2.0screws (2) at the top corners of the display enclosure.

7.

Carefully close the display (1).


8.

Gently lift the display enclosure (2) away from display panel, which rests on the keyboard.

9.

Lift the tape (3) that secures the display cable to the back of the display panel.

10.

Remove the cable from the display panel (4).

11.

Remove the two Phillips M3.0x2.0 screws (1) from each display bracket.

12.

Lift the display panel (2) away from the brackets.


Display components

NOTE:

For removal of the display panel alone, see Display panel on page 77 ). To remove internal

display components, remove the display panel, and then continue with the procedures in this section.

Description

Webcam module (select models only), includes microphone and keyboard light

Hinge covers

Display Hinge Kit (includes left hinge and bracket, and right hinge and bracket)


642796-001

651370–001

651369-001

Before removing the internal display components, follow these steps:

1.


2.


3.


4.


a.

Display panel (see

Display panel on page 77 .)

b.


c.

Keyboard (see

Keyboard on page 62

.)

d.

Base enclosure (see


To replace the webcam module, follow these steps:

1.

Disconnect the webcam module cable (1) from the webcam module.

2.

Gently pry the outside edge (2) of the module away from the display enclosure.


3.

Remove the webcam module (3).

To replace the outer hinge covers, the inner hinge covers, or the hinges and brackets, follow these steps:

1.

Pull the display brackets (1) toward the outside edges of the display enclosure, and remove the brackets (2).

2.

Slide the inside hinge covers (3) toward the inside of the brackets. Slide the outside hinge covers (4) toward the outside of the brackets.

Reverse this procedure to reassemble the display components.


5 Computer Setup

Starting Computer Setup

Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.

NOTE:

Some of the Computer Setup menu items listed in this guide may not be supported by your computer.

NOTE:

An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled.

To start Computer Setup, follow these steps:

1.

Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup

Menu” message is displayed at the bottom of the screen.

2.

Press f10 to enter BIOS Setup.

Using Computer Setup

Navigating and selecting in Computer Setup

The information and settings in Computer Setup are accessed from the File, Security, Diagnostics, and System Configuration menus.

To navigate and select in Computer Setup, follow these steps:

1.



●

To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter , or use a pointing device to click the item.

●

To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.

●

To close open dialog boxes and return to the main Computer Setup screen, press esc , and then follow the on-screen instructions.

NOTE:

You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.

2.


3.

Select the File, Security, or System Configuration menu.

To exit Computer Setup menus, choose one of the following methods:

●

To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter .

82 Chapter 5 Computer Setup

– or –

●

To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

– or –

Use the tab key and the arrow keys to select File > Save changes and exit, and then press enter .

Your changes go into effect when the computer restarts.

Restoring factory settings in Computer Setup

NOTE:

Restoring defaults will not change the hard drive mode.

To return all settings in Computer Setup to the values that were set at the factory, follow these steps:

1.



2.


3.

Use a pointing device or the arrow keys to select File > Restore defaults.

4.

Follow the on-screen instructions.

5.

To save your changes and exit, click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.

– or –

Use the arrow keys to select File > Save changes and exit, and then press enter .

Your changes go into effect when the computer restarts.

NOTE:

Your password settings and security settings are not changed when you restore the factory settings.

Using Computer Setup 83

Computer Setup menus

The menu tables in this section provide an overview of Computer Setup options.

NOTE:

Some of the Computer Setup menu items listed in this chapter may not be supported by your computer.

File menu

Select

System Information

Set System Date and Time

System Diagnostics

Restore defaults

Reset BIOS security to factory default

Ignore changes and exit

Save changes and exit

To do this

●

View identification information for the computer and the batteries in the system.

●

View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

Set or change the date and time on the computer.

Displays the following information:

●

System Information

◦

◦

Identification information for the computer and the batteries in the system.

Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.

●

Start-up Test–Verifies the system components needed for starting the computer.

●

Run in Test–Runs a comprehensive check on system memory.

●

Hard Disk Test–Runs a comprehensive self-test on any hard drive in the system.

●

Memory Test–Runs a comprehensive test on any memory installed in the computer.

●

Battery Test–Runs a comprehensive test on any batteries installed in the computer.

●

Error Log–Displays a log file if any errors have occurred.

Replace the configuration settings in Computer Setup with the original factory settings. (Hard drive mode, password settings, and security settings are not changed when you restore the factory settings.)

Restore the BIOS security settings to the factory default.

Cancel any changes entered during the current session.

Then exit and restart the computer.

Save any changes entered during the current session. Then exit and restart the computer. Your changes go into effect when the computer restarts.


Security menu

NOTE:

Some of the menu items listed in this section may not be supported by your computer.

Select To do this

Administrator Tools

Setup BIOS Administrator Password Set up a BIOS administrator password

User Management (requires a BIOS administrator password)

Create New BIOS User Account

●

Select from a list of BIOS users.

●

Select from a list of ProtectTools users.

Password Policy (requires a BIOS administrator password)

HP SpareKey

Always Prompt for HP SpareKey Enrollment

Fingerprint Reset on Reboot (If Present)

Revise password policy criteria.

Enable/disable HP SpareKey (enabled by default).

Enable/disable HP SpareKey enrollment (enabled by default).

Reset/clear the fingerprint reader ownership (select models only; disabled by default).

User Tools

Change Password

HP SpareKey Enrollment

Enter, change, or delete a BIOS administrator password.

Enroll or reset HP SpareKey, which is a set of security questions and answers used if you forget your password.

Anti Theft

AT-P

DriveLock Passwords

Automatic DriveLock

TPM Embedded Security

Disk Sanitizer

System IDs

Enable/disable Anti-Theft Protection.

●

Enable/disable DriveLock on any computer hard drive

(enabled by default).

●

Change a DriveLock user password or master password.

NOTE:

DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable Automatic DriveLock support.

Enable/disable support for Trusted Platform Module (TPM)

Embedded Security, which protects the computer from unauthorized access to owner functions available in

Embedded Security for ProtectTools. For more information, refer to the ProtectTools software

NOTE:

You must have a setup password to change this setting.

Run Disk Sanitizer to destroy all existing data on the hard drive or the standard-voltage hard drive in the Upgrade bay.

CAUTION:

If you run Disk Sanitizer, the data on the selected drive is destroyed permanently.

Enter a user-defined computer asset tracking number and ownership tag.

Computer Setup menus 85

System Configuration menu

NOTE:

Some of the menu items listed in this section may not be supported by your computer.

Select

Language

Boot Options

Device Configurations

To do this

Change the Computer Setup language.

●

Set a Startup Menu delay (in seconds).

●

Set the MultiBoot Express Boot Popup delay in seconds.

●

Enable/disable Custom Logo (disabled by default).

●

Enable/disable Display Diagnostic URL (enabled by default).

●

Enable/disable CD-ROM boot (disabled by default).

●

Enable/disable SD Card boot (enabled by default).

●

Enable/disable floppy boot (enabled by default).

●

Enable/disable PXE Internal NIC boot (enabled by default).

●

Enable/disable Unified Extensible Firmware Interface

(UEFI) Boot Mode (disabled by default).

●

Set the Legacy Boot Order.

●

Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following:

◦

Use of a USB keyboard in Computer Setup even when a Windows operating system is not running

◦

Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer

●

Select a parallel port mode: ECP (Enhanced

Capabilities Port), standard, bidirectional, or EPP

(Enhanced Parallel Port).

●

Enable/disable fan always on while connected to an AC outlet (enabled by default).

●

Enable/disable Data Execution Prevention (select models only). When enabled, the processor can disable some virus code execution, which helps to improve computer security (disabled by default).

●

SATA (Serial Advanced Technology Attachment) device mode. The following options are available:

◦

◦

AHCI (Advanced Host Controller Interface)

IDE (Integrated Drive Electronics)

◦

RAID (select models only)


Select

Device Configurations (continued)

To do this

NOTE:

Availability of these options varies by computer model.

●

Enable/disable secondary battery fast charge (enabled by default).

●

Enable/disable HP QuickLook (enabled by default).

●

Enable/disable Preboot Authentication on HP

QuickLook Boot (enabled by default).

●

Enable/disable HP QuickWeb (enabled by default).

●

Enable/disable HP QuickWeb Write Protect (disabled by default).

●

Enable/disable Virtualization Technology (select models only; disabled by default).

●

Enable/disable TXT (Intel Trusted Execution

Technology) (select models only; disabled by default).

●

Multi Core CPU (enabled by default).

●

Intel HT Technology (enabled by default).

●

Enable/disable Wake on USB (enabled by default).

●

Enable/disable Num lock state at boot (disabled by default).


Select

Built in Device Options

Port Options

To do this

●

Enable/disable the wireless button state (enabled by default).

●

Enable/disable embedded WLAN device radio (select models only; enabled by default).

●

Enable/disable the embedded Bluetooth device radio


●

Enable/disable the Network Interface Controller (LAN)


●

Enable/disable LAN/WLAN switching (disabled by default).

●

Set the wake on LAN state. Options include the following:

◦

◦

Disabled

Boot to Network

◦

Follow Boot Order

●

Enable/disable the Ambient Light Sensor.

●

Enable/disable the Notebook Upgrade bay device


●

Enable/disable the fingerprint device (enabled by default).

●

Enable/disable the integrated camera (enabled by default).

●

Enable/disable the Power Monitor Circuit (enabled by default).

●

Enable/disable the audio device (enabled by default).

●

Enable/disable a modem device (enabled by default).

●

Enable/disable the microphone (enabled by default).

●

Enable/disable the internal speakers (enabled by default).

NOTE:

NOTE: All port options are enabled by default.

●

Enable/disable the serial port.

●

Enable/disable the parallel port.

●

Enable/disable the flash media reader.

●

Enable/disable the USB port.

CAUTION:

Disabling the USB port also disables

MultiBay devices and ExpressCard devices on the advanced port replicator.

●

Enable/disable the 1394 port.

●

Enable/disable the ExpressCard slot.

●

Enable/disable the Smart Card slot.

●

Enable/disable the eSATA/USB port.


Select

AMT Options

Set Security Level

Restore Security Defaults

To do this

●

Enable/disable Firmware Verbosity.

●

Enable/disable AMT Setup Prompt (Ctrl-P).

●

Enable/disable USB Key Provisioning Support.

●

Enable/disable Unconfigure AMT on next boot.

●

Select Terminal Emulation Mode.

◦

ANSI

◦

VT100

●

Enable/disable Firmware Progress Event Support.

●

Enable/disable Initiate Intel CIRA.

Change, view, or hide security levels for all BIOS menu items.

Restore the default security settings.


6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth

Width

Height (front to back)

Weight

Input power

Operating voltage

Operating current

Temperature

Operating

Relative humidity

Operating

Nonoperating

Maximum altitude (unpressurized)

Shock

Operating

Nonoperating

Random vibration

20.90 cm

30.52 cm

2.74 cm to 3.28 cm

1.67 kg

19.0 V dc @ 3.5 A – 65 W

3.5 A

5°C to 35°C

10% to 90%

5% to 90%

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

8.23 in

12.02 in

1.08 in to 1.30 in

3.68 lbs

41°F to 95°F

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

NOTE:

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.

90 Chapter 6 Specifications

31.75 cm (12.50 in) display specifications

Metric

Dimensions

Width

Depth

Diagonal

Number of colors

Contrast ratio

Brightness

Backlight

Character display

Total power consumption

Viewing angle

U.S.

16.9 cm

26.2 cm

30.8 cm

Up to 16.8 million

250:1 (typical)

180 nits (typical)

LED

6.7 in

10.3 in

12.1 in

80 × 25

4.0 W

+/-40° horizontal, +20°/-40° vertical (typical)

31.75 cm (12.50 in) display specifications 91

Hard drive specifications

750 GB* 500 GB* 320 GB* 250 GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

Security

Seek times (typical read, including setting)

9.5 mm

70 mm

115 g

SATA

300 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

9.5 mm

70 mm

101 g

SATA

100 MB/sec

ATA security

Single track

Average

Maximum

Logical blocks

1.5 ms

11 ms

3 ms

13 ms

22 ms 24 ms

1,465,149,168 976,752,240

3 ms

13 ms

24 ms

625,121,433

3 ms

13 ms

24 ms

488,376,120

Disk rotational speed

Operating temperature

7200 rpm 7200 rpm 7200 rpm 7200 rpm

5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE:

Certain restrictions and exclusions apply. Contact technical support for details.


DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD mIDI, CD-TEXT,

CD-ROM, CD-ROM XA, MIXED MODE

CD, CD-I, CD-I Bridge (Photo cD, Video

CD), Multisession CD, CD-EXTRA,

Portfolio, CD-R, CD-RW), CD-R, CD-

RW, DVD-ROM (DVD-5, DVD-9,

DVD-10, DVD-18), DVD-R, DVD-RW,

DVD+R, DVD+RW, DVD-RAM

CD-R and CD-RW

DVD+R, DVD+RW, DVD-R, DVD-RW,

DVD-RAM

CD

< 175 ms

2.5 MB

DVD

< 230 ms

Access time

Random

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD

24X CD-R

16X CD-RW

8X DVD+R

4X DVD+RW

8X DVD-R

4X DVD-RW

2.4X DVD+R(9)

5X DVD-RAM

Transfer mode

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

2,400 KB/sec

10,800 KB/sec

5,400 KB/sec

10,800 KB/sec

5,400 KB/sec

2,700 KB/sec

6,750 KB/sec

Multiword DMA Mode

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications 93

DVD-ROM Drive specifications

Applicable disc

Access time

Random

Cache buffer

Data transfer rate

24X CD-ROM

8X DVD

24X CD-R

16X CD-RW

Read:

CD-DA, CD+(E)G, CD mIDI, CD-TEXT,

CD-ROM, CD-ROM XA, MIXED MODE

CD, CD-I, CD-I Bridge (Photo cD,

Video CD), Multisession CD (Photo cD,

CDEXTRA, Portfolio, CD-R, CD-RW),

CDR, CD-RW, DVD-ROM (DVD-5,

DVD-9, DVD-10, DVD-18), DVD-R,

DVD-RW, DVD+R, DVD+RW, DVD-

RAM

CD

< 110 ms

2 MB

Write:

CD-R and CD-RW

DVD

< 130 ms

3,600 KB/sec

10,800 KB/sec

3,600 KB/sec

3,600 KB/sec


7 Backup and recovery

Windows 7

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

Windows Backup and Restore provides the following options:

●

Creating a system repair disc (select models only)

●

Backing up individual files and folders

●

Creating a system image (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For detailed instructions, perform a search for these topics in Help and Support.

NOTE:

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

Windows 7 95

Backing up your information

Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure.

Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

●

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3.

Open a word-processing document, and then select Edit > Paste.

The screen image is added to the document.

4.

Save the document.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

NOTE:

DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

To create a backup using Backup and Restore, follow these steps:

NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE:

The backup process may take over an hour, depending on file size and the speed of the computer.

1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to set up your backup, create a system image (select models only), or create a system repair disc (select models only).

NOTE:

Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

96 Chapter 7 Backup and recovery

Performing a recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

●

Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

The image includes the Windows operating system and software programs installed at the factory.

NOTE:

If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system

DVD to reboot the computer and repair the operating system. For additional information, refer to the

“Using a Windows 7 operating system DVD (purchased separately)” section in this guide.

Using the Windows recovery tools

To recover information you previously backed up, follow these steps:

1.

Select Start > All Programs > Maintenance > Backup and Restore.

2.

Follow the on-screen instructions to recover your system settings, your computer (select models only), or your files.

NOTE:


To recover your information using Startup Repair, follow these steps:

CAUTION:

Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1.

If possible, back up all personal files.

2.

If possible, check for the presence of the Windows partition or the HP Recovery partition.

To check for the Windows partition, select Start > Computer.

To check for the HP Recovery partition, click Start, right click Computer, click Manage, and then click Disk Management.

NOTE:

If the Windows partition or the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver

Recovery disc (both purchased separately). For additional information, refer to the “Using a

Windows 7 operating system DVD (purchased separately)” section.

3.

If the Windows partition and the HP Recovery partition are listed, restart the computer, and then press f8 before the Windows operating system loads.

4.

Select Startup Repair.

5.


NOTE:

For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.

Windows 7 97

Using f11 recovery tools

CAUTION:

Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.

To recover the original hard drive image using f11 , follow these steps:

1.


2.

If possible, check for the presence of the HP Recovery partition: click Start, right click

Computer, click Manage, and then click Disk Management.

NOTE:

If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows 7 operating system DVD (purchased separately)” section.

3.

If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.

Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5.



Using a Windows 7 operating system DVD (purchased separately)

If you are unable to boot (start up) your computer and you cannot use the system repair discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions.

You can also order the DVD by calling technical support. For contact information, refer to the

Worldwide Telephone Numbers booklet included with the computer.

CAUTION:

Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD, follow these steps:

NOTE:

This process takes several minutes.

1.


2.

Restart the computer, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.

3.

When prompted, press any keyboard key.

4.


5.

Click Next.

6.

Select Repair your computer.

7.


Windows Vista

To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

The Backup and Restore Center provides the following options:

●

Backing up individual files and folders

●

Backing up the entire hard drive (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

NOTE:

For detailed instructions, perform a search for these topics in Help and Support.

NOTE:

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

Windows Vista 99

Backing up your information

Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

●

Store personal files in the Documents folder, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a screen shot:

1.

Display the screen you want to save.

2.

Copy the screen image:

To copy only the active window, press alt+fn+prt sc .

To copy the entire screen, press fn+prt sc .

3.

Open a word-processing document, and then select Edit > Paste.

The screen image is added to the document.

4.

Save the document.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.

NOTE:

DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.

●

When backing up to discs, number each disc before inserting it into the optical drive of the computer.

NOTE:

Be sure that the computer is connected to AC power before you start the backup process.

NOTE:

The backup process may take over an hour, depending on file size and the speed of the computer.

1.

Select Start > All Programs > Maintenance > Backup and Restore Center.

2.

Follow the on-screen instructions to back up your entire computer (select models only) or your files.

NOTE:



Performing a recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

●

Windows recovery tools: You can use the Backup and Restore Center to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

The image includes the Windows operating system and software programs installed at the factory.

NOTE:

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. For additional information, refer to the “Using a Windows Vista operating system DVD (purchased separately)” section in this guide.

Using the Windows recovery tools

To recover information you previously backed up, follow these steps:

1.

Select Start > All Programs > Maintenance > Backup and Restore Center.

2.

Follow the on-screen instructions to recover your entire computer (select models only) or your files.

NOTE:


To recover your information using Startup Repair, follow these steps:

CAUTION:

Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1.


2.

If possible, check for the presence of the Windows partition or the HP Recovery partition. To find the partitions, select Start > Computer.

NOTE:

If the Windows partition and the HP Recovery partition have been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to the “Using a Windows Vista operating system DVD (purchased separately)” section.

3.

Restart the computer, and then press f8 before the Windows operating system loads.

4.


5.


NOTE:

For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support.

Windows Vista 101

Using f11 recovery tools

CAUTION:

Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. Personal files must be restored from a backup.

NOTE:

If your computer includes a solid-state drive (SSD), you may not have a recovery partition.

Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select

Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

To recover the original hard drive image using f11 , follow these steps:

1.


2.

If possible, check for the presence of the HP Recovery partition. To find the partition, select

Start > Computer.

NOTE:

If the HP Recovery partition has been deleted, you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc

(both purchased separately). For additional information, refer to the “Using a Windows Vista operating system DVD (purchased separately)” section.

3.



4.

Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5.


Using a Windows Vista operating system DVD (purchased separately)

If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Be sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support , select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

CAUTION:

Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows Vista operating system DVD, follow these steps:

NOTE:

This process takes several minutes.

1.


2.

Restart the computer, and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads.

3.

When prompted, press any keyboard key.

4.


5.

Click Next.


6.


7.


Windows Vista 103

8 Power cord set requirements

The wide-range input feature of the computer permits it to operate from any line voltage from 100 to

120 volts AC, or from 220 to 240 volts AC

The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.

Requirements for all countries

The following requirements are applicable to all countries and regions:

●

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.

●

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by the power system of each country or region.

●

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

104 Chapter 8 Power cord set requirements

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Italy

Japan

The Netherlands

Norway

The People's Republic of China

South Korea

Sweden

Switzerland

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

IMQ

METI

KEMA

NEMKO

COC

EK

SEMKO

SEV

1

1

1

2

1

1

1

1

1

3

1

1

5

4

1

1

Taiwan

The United Kingdom

BSMI

BSI

4

1

The United States UL 2

1.

The flexible cord must be Type HO5VV-F, 3 conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2.

The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3 conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3.

The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3 conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4.

The flexible cord must be Type RVV, 3 conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5.

The flexible cord must be Type VCTF, 3 conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

Requirements for specific countries and regions 105

9 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING!

The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION:

The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE:

Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org

.

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE:

The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

106 Chapter 9 Recycling

Perform the following steps:

1.

Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.

2.

Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.

3.

Remove the display bezel 3.

Display 107

4.

Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.

5.

Remove all screws (1) that secure the display panel assembly to the display enclosure.

6.

Remove the display panel assembly (2) from the display enclosure.

7.

Turn the display panel assembly upside down.

8.

Remove all screws that secure the display panel frame to the display panel.

9.

Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.


10.

Remove the display panel frame (2) from the display panel.

11.

Remove the screws (1) that secure the backlight cover to the display panel.

12.

Lift the top edge of the backlight cover (2) and swing it outward.

13.

Remove the backlight cover.

14.

Turn the display panel right-side up.

15.

Remove the backlight cables (1) from the clip (2) in the display panel.

Display 109

16.

Turn the display panel upside down.

17.

Remove the backlight frame from the display panel.

WARNING!

The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18.

Remove the backlight from the backlight frame.

19.

Disconnect the display cable (1) from the LCD panel.

20.

Remove the screws (2) that secure the LCD panel to the display rear panel.

21.

Release the LCD panel (3) from the display rear panel.


22.

Release the tape (4) that secures the LCD panel to the display rear panel.

23.

Remove the LCD panel.

24.

Recycle the LCD panel and backlight.

Display 111

Index

A

AC adapter, spare part number

28, 30

ambient light sensor board, spare

part number 25

ambient light sensor, identifying

14

antennas

disconnecting 56, 59

spare part number 31

audio in (microphone) jack,

identifying 12

audio, product description 2

audio-out (headphone) jack,

identifying 12

B

base enclosure

removal 66 spare part number 66

base enclosure, spare part

number 21, 31

battery

removal 41 spare part number 23, 30, 41

battery bay 16

battery light 11

battery release latch 16

Bluetooth module


Bluetooth, identifying

compartment 16

Bracket Kit, spare part number

28, 31

buttons

display release 11

left TouchPad 6

power 8

QuickLook 9

right TouchPad 6

TouchPad 6

wireless 8

C

Cable Kit, spare part number 28,

31

cables, service considerations 35

caps lock light, identifying 7

chipset, product description 1

components

bottom 16

display 14

front 11

left side 13

rear 15

right side 12

top 6

computer feet

locations 40 spare part number 40

computer specifications 90

connector, power 13

connectors, service

considerations 35

D

diskette drive, precautions 35

display assembly


display enclosure


display enclosure, spare part

number 25

Display Hinge Kit, spare part

number 24, 31

display panel

product description 1

removal 77

spare part number 20, 24, 30,

77

display panel cable, spare part

number 25, 31

display port; identifying 12

display specifications 91

docking connector; identifying 12

docking station, spare part

number 28, 31

docking support, product

description 3

drain hole, identifying 16

drive light 11

drives, preventing damage 35

DVD-ROM Drive

precautions 35


specifications 94

DVD±RW and CD-RW SuperMulti

Double-Layer Drive

precautions 35


specifications 93

E

electrostatic discharge 36

embedded numeric keypad,

identifying 10

eSATA port, identifying 12

esc key, identifying 10

Ethernet, product description 2

ExpressCard slot; identifying 12

external media cards, product

description 3

external monitor port 15

F

fan


feet

locations 40 spare part number 40

fingerprint reader board


fingerprint reader board, spare part

number 31

fingerprint reader, identifying 9

fn key, identifying 10

112 Index

function button board


function button board, spare part

number 21, 31

function keys, identifying 10

function LED board, spare part

number 31

G

graphics, product description 1

grounding equipment and

methods 38

H

hard drive

precautions 35



specifications 92

headphone (audio-out) jack 12

heat sink

removal 44

spare part number 31, 44

hinge covers, spare part number

31

hinge, spare part number 24, 31

HP QuickWeb light 7

I

integrated webcam light,

identifying 14

internal microphones, identifying

14

internal storage, product

description 2

J

jacks 13

audio in (microphone) 12 audio-out (headphone) 12

RJ-11 (modem) 13

K

keyboard


removal 62

spare part number 20, 31, 32,

62

keyboard light button

identifying 14 keyboard light, identifying 14

keypad, embedded numeric 10

keys

applications 10 esc 10 fn 10 function 10 num lk 10

Windows logo 10

L

lights

battery 11

caps lock 7

drive 11

HP QuickWeb 7 mute 7 num lock 7 power 7, 11

TouchPad 7

webcam 14

wireless 7, 11

M

mass storage device

removal 60


Media Card Reader, identifying

12

memory module



Menu key, identifying 10

microphone (audio in) jack,

identifying 12

microphone, product description

2

model name 1

modem module

removal 55


modem, product description 2

mute light, identifying 7

N

num lk key, identifying 10

num lock light 7

O

operating system, product

description 4

optical drive

precautions 35



specifications 93, 94

optical drive light, identifying 13 optical drive, identifying 13

P

packing guidelines 37

plastic parts 34

Plastics Kit

contents 27 spare part number 27, 31

pointing device, product

description 3

pointing stick 6 left button 6 right button 6

ports

eSATA 12

external monitor 15


USB 12, 15

power button board


power button board, spare part

number 30

power button, identifying 8

power connector, identifying 13

power cord

set requirements 104


power light, identifying 7, 11

power requirements, product

description 3

processor


removal 46


product description

audio 2

chipset 1 display panel 1

docking support 3

Index 113

Ethernet 2

external media cards 3

graphics 1

hard drives 2 internal storage 2

keyboard 3

memory module 1

microphone 2 modem 2

operating system 4

optical drives 2

pointing devices 3 ports 3 power requirements 3

processors 1 product name 1

security 4

solid-state drive 2 video 2 wireless 2

product name 1

Q

QuickWeb button, identifying 9

R

removal/replacement

preliminaries 34

procedures 39

RJ-11 (modem) jack, identifying

13

RJ-45 (network) jack, identifying

13

RTC battery


Rubber Kit, spare part number

23, 31

S

Screw Kit, spare part number 28,

31

security cable slot, identifying 12

security, product description 4

serial number 18

service access cover

removal 42


service access cover latch,

identifying 16

service considerations 34

service tag 39

SIM


SIM slot, identifying 16

smart card reader

identifying 13


smart card reader board bracket


smart card reader board, spare

part number 21, 31

solid state drive


solid-state drive



spare part number

fan 44 heat sink 44

speaker


speaker hole, identifying 11, 16

specifications

computer 90

display 91

DVD-ROM Drive 94

DVD±RW and CD-RW

SuperMulti Double-Layer

Drive 93

hard drive 92

optical drive 93, 94

Start key, identifying 10

static-shielding materials 38

system board


T

thermal material, replacement 45

tools required 34

top cover


TouchPad buttons, identifying 6

TouchPad light, identifying 7

TouchPad zone, identifying 6

transporting guidelines 37

U

USB port, identifying 12, 15

V

vents, identifying 11, 12, 17

video, product description 2

volume keys, identifying

mute button 9

W

webcam light, identifying 14

webcam module, spare part

number 24

webcam, identifying 14

wireless antennas


identifying 14

wireless button, identifying 8

wireless light 7, 11

wireless, product description 2

WLAN antennas


identifying 14

WLAN module

removal 58


workstation guidelines 37

WWAN antennas

identifying 14

WWAN module


114 Index

No results