User Manual Savia Art BTE

Savia
Art
User Guide
0459
™
Contents
Welcome
5
Description
6
Short introduction
Inserting the battery
Switching ON / OFF
Controlling the volume
Selecting a hearing program
8
8
8
9
9
Preparation
Replacing the battery
Tamper proof battery compartment
Identifying left and right instruments
Inserting Savia Art hearing system with
earmold into your ear
Inserting Savia Art hearing system with Fit’nGo
slim tube or Fit’nGo standard tube into your ear
Fine tuning your Savia Art hearing system
2
10
10
13
15
16
20
24
Operation
Switching ON / OFF
Controlling the volume
Selecting a hearing program
Telecoil (optional)
EasyPhoneplus (optional)
Remote controls (optional)
25
25
27
29
30
31
34
FM communication with Savia Art (optional)
Attaching / removing MicroLink
FM receiver ML9S / Audio shoe AS9
Manual selection of an FM program
Multi-frequency FM products
FM Transmitters
38
Maintenance
Wind and Weather Protector
Open fitting: Fit’nGo slim tube
Important points
45
45
48
52
Warning
54
Service and Warranty
55
Phonak distributors worldwide
56
39
42
43
44
3
4
Welcome
Your new Savia Art hearing system uses the very latest
advances in digital hearing technology. Savia Art offers
you – fully automatic – the highest sound quality, speech
understanding and listening comfort in all your hearing
situations. High-tech has turned highly sophisticated
hearing systems into convenient devices that are easy
to use.
Please read this manual carefully to benefit from all
the features of your new Savia Art hearing system. Ask
your hearing care professional if you have any questions.
Savia Art is a quality product developed by the Swiss
company Phonak, a world leader in hearing technology,
innovation and reliability. With proper care and usage,
your Savia Art hearing system will support your hearing
and understanding for many years.
If you want additional information about Savia Art,
please visit the Phonak website www.phonak.com.
Phonak – Your partner for good hearing!
5
Description
햲
햶
햷
햳
햴
햵
Savia Art hearing system with earmold
햲
햳
햴
햵
햶
햷
6
Microphone inputs with
Wind and Weather Protector
Program switch (TacTronic)
Volume control
Battery compartment with
ON / OFF switch
Hook /sound output
Individual earmold
햲
Savia Art hearing
system with
Fit’nGo slim tube
햲 – 햵 see page 6
햶 Slim tube
(sound output)
햷 Dome
햸 Retention
햶
햳
햷
햴
햸
햵
Savia Art hearing
system with Fit’nGo
standard tube
햲 – 햶 see page 6
햷 Fit’nGo
standard tube
햸 Fit’nGo wax
protector
햹 Retention
햶
햲
햸
햳
햷
햴
햹
햵
7
Short introduction
Inserting the battery
Details see page 10
Switching ON / OFF
Details see page 25
ON
8
OFF
ON
Controlling the volume
Details see page 27
Volume up
Volume down
or
Selecting a hearing program
Details see page 29
9
Preparation
Replacing the battery
Use battery size 13 for all Savia Art Behind The Ear
(BTE) instruments.
Using the nail grip, open the battery compartment
completely and remove the old battery.
Remove the protective foil from the new battery.
10
Insert the new battery with the “+” sign (flat side of
the battery) in line with the “+” marked on the battery
cover and close it.
11
Preparation
Replacing the battery
Handle the battery cover with care and do not
use excessive force.
If there is any resistance when shutting the cover,
ensure that the battery is inserted correctly.
The cover may not close properly if the battery is
upside down, and the instrument will not work.
When your hearing system is not in use, leave the
battery compartments open to allow any moisture
to evaporate.
We recommend to only use batteries which your
hearing care professional approves and sells.
Low battery warning:
An acoustic signal gives you an early warning that the
battery is approaching exhaustion. You have usually
at least 30 minutes to replace the battery. With very high
quality batteries, this reserve may be higher and the
hearing system will repeat the low battery warning
approximately every 30 minutes.
12
Tamper proof battery compartment
To protect children from the dangers of playing with
batteries, a special locking system may be mounted on
the instruments. This locking system can also be used
for identifying left and right instruments (see page 15).
To lock the battery compartment, after it is closed:
Use a Phonak screwdriver and turn the screw to its
middle position (slot vertical).
To unlock the battery cover: Turn the screw until it
stops.
13
Preparation
Please make sure that the screw is not in the locked
position when you close the battery compartment.
Locked
Unlocked
The ON / OFF switch is not available when the
battery compartment is locked.
To switch the hearing system OFF, it is necessary
to unlock the tamper proof battery compartment.
14
Identifying left and right hearing systems
It is important to use the correct hearing system for
each ear.
Your hearing care professional can mark the hearing
systems for you. The color code on the housing will
identify left and right hearing systems.
The color code is as follows:
red = right
blue = left
15
Preparation
Inserting Savia Art
hearing system
with earmold into
your ear
Using the hand on the same side you wear your hearing
system, grasp the earmold between the thumb and
index finger.
Raise your hand to your ear making sure the canal
portion of the earmold faces your ear. Tilt your hand
slightly forward.
16
Place the canal portion of the earmold inside your ear
canal. If it is difficult to get it into place, stretch your ear
by pulling it gently backwards and upwards with your
other hand. When the canal portion is in place, twist the
earmold backwards so that it fits into the concha and
the helix portion is under the fold.
17
Preparation
Now position the hearing system behind the ear.
Be careful not to twist the tubing.
18
Check the placement of the earmold by tracing the
contour of the ear with your finger.
To remove your hearing system, grasp the earmold,
not the tubing, and pull it out of your ear gently but
firmly.
19
Preparation
Inserting Savia Art hearing system with Fit’nGo
slim tube or Fit’nGo standard tube into your ear
Open domes:
Place the hearing instrument over the top
of your ear 햲.
햲
Hold the slim / Fit’nGo tube where it attaches to the
dome or Fit’nGo wax protector 햳 and gently push the
dome into your ear canal.
20
The dome or Fit’nGo wax protector should be placed
far enough into the ear so that the slim / Fit’nGo tube
lies flush with your head 햳 .
햳
Place the retention tail of the slim / Fit’nGo tube into
the bowl of your concha 햴.
햴
21
Preparation
Closed domes:
The closed dome has a different design than the open
dome, refer to picture. The closed dome consists of two
fins overlapping each other. Before inserting the closed
dome into the ear canal it is important to check the
position of these fins. The bigger fin must be positioned
over the smaller fin, see picture 햵. If the position
is incorrect 햶, you can easily adjust it with one finger,
just bend smoothly the bigger fin forwards and then
back again so that it is overlapping the smaller one, see
picture 햷. Make also sure that the slit of the closed
dome is in a horizontal position on the tube unit,
as shown in picture 햵. Your closed dome and external
receiver unit is ready to be inserted into the ear, refer
to page 20.
22
Correct position
햵
Wrong position
햶
Moving the fins
햷
23
Preparation
Fine tuning based on your personal preferences
The fitting process has limited capabilities of reproducing
the full spectrum of your personal sound environments.
This limitation is now overcome by the ability of Savia Art
hearing system to learn from your real life volume
adjustments. Savia Art hearing systems offer a unique
functionality called “Self Learning”. In every environment,
it logs your personal volume changes within the hearing
instrument. This means that every time you change the
volume of your Savia Art hearing system, this correction
is taken into account to apply your preferred volume
automatically when you are in a similar environment next
time.
Self learning cleverly ensures that your volume corrections
in each environment contribute to a fully personalized
volume setting.
24
Operation
Switching ON / OFF
Switching OFF:
Using the nail grip, slightly open the
battery cover until it snaps in its OFF
position.
Switching ON:
Close the battery compartment.
Your Savia Art hearing systems are
always working in the initial hearing
program, and at the preset volume
when turned ON.
25
Operation
Your hearing care professional may have delayed
the activation of your Savia Art hearing system after
switching ON (9 or 15 seconds), in order to avoid
any disturbance while placing it on your ear. The
activation is confirmed by an acoustic signal.
26
Controlling the volume
The volume of your Savia Art hearing system can be
adjusted above or below the preset volume.
Volume up
Volume down
27
Operation
Note:
• A beep confirms each action on the volume
control. A double beep indicates that you have
reached the limit of your volume control range.
• If not required your hearing care professional can
remove the volume control switch.
• Phonak’s remote controls (see page 34ff) can also
control the volume of all Savia Art BTEs.
28
Selecting a hearing program
Automatic program selection
The program selection in Savia Art is fully automatic.
Savia Art is able to recognize different hearing
environments and to automatically select the most
appropriate hearing program.
Additional program selection
Upon request, your hearing care professional can program
for you additional individual hearing programs dedicated
to specific hearing situation or FM (wireless
communication) use. Additional programs are available
via remote control (see product range page 34ff.)
and / or with the program switch.
Important
Ask your hearing care professional to print out the
complete description of your individual hearing programs
and how to access them with your remote control
and / or your program switch.
29
Operation
Program switch (TacTronic):
The program switch allows manual toggling between
the “Automatic Mode” and the “Mute Mode”.
A short melody confirms the selection of the “Automatic
Mode”.
Telecoil (optional)
Your hearing care professional may have activated
a Telecoil (T-coil) in your Savia Art hearing systems.
The programs with T-coil are used to listen to telephones
that are compatible with hearing system or via
inductive loop systems (present in some school settings,
theaters, churches etc.) as well as other wireless
solutions (e.g. Phonak MyLink FM system).
30
EasyPhoneplus (optional)
The EasyPhoneplus function enables your Savia Art
hearing system to automatically select your telephone
program when the telephone handset is held close to
your ear. An acoustic signal confirms the switching.
It automatically returns to the previous hearing program
when the telephone handset is removed from your ear.
Some telephones produce a magnetic field strong enough
to activate your EasyPhoneplus function. Most types of
telephones require an additional magnet fixed on the
receiver to activate this function.
Fixing the EasyPhoneplus magnet
Clean the telephone handset
thoroughly.
Hold the telephone handset nearly
vertically, similarly to making
a telephone call. Hold the magnet
near to the “listening end” of your
telephone handset and release it.
The magnet will automatically flip
to the correct side.
31
Operation
If you hold the telephone
receiver in your right hand
when making telephone
calls, position the magnet in
the upper right half of the
receiver.
If you hold the telephone
receiver in your left hand
when making telephone
calls, position the magnet
in the upper left half of
the receiver.
Use the double-sided adhesive
tape to stick the magnet to
the location described above.
Do not cover the sound
openings of your handset.
32
Use of EasyPhoneplus
Use the telephone in a normal manner. An acoustic
signal indicates the activation of the EasyPhoneplus
program. At the beginning, you may need to move the
handset slightly to find the optimum position for
a reliable switching and comfortable hearing.
If necessary, move the magnet to another position on
the handset to increase your comfort of use.
Keep magnets out of reach of children and pets.
If a magnet is swallowed, please seek the advice
of a medical practitioner.
The magnet used to strengthen the magnetic field
of your phone may affect some medical devices or
electronic systems.
Always keep the magnet (or the telephone equipped
with the magnet) at least 30 cm (12”) away from
pacemakers, credit cards, floppy disks or other
magnetically sensitive devices.
Too high distortion during dialing or phoning may
mean that the phone receiver is stressed by the
magnet. To avoid any damage, please move the
magnet to another place on the telephone receiver.
33
Operation
Remote controls (optional)
Remote controls from Phonak allow a discrete and
convenient control of all the functions of your Savia
Art hearing system:
• Volume up and down
• Program selection
• Program mode selection
If you wear two hearing systems, the remote control
will simultaneously control both hearing systems.
This ensures that their volume remains binaurally
balanced.
Phonak offers a complete range of remote controls. Ask
your hearing care professional to demonstrate them
to you and choose the model most convenient for your
lifestyle and your taste.
34
WatchPilot2: exclusive and modern, available for
women and men, with sporty rubber band or elegant
metal band.
SoundPilot2: direct access to all functions of your Savia
Art hearing system.
35
Operation
KeyPilot2: small, easy, convenient. (no access to FM
programs)
For best results with your KeyPilot or WatchPilot remote
control, refer to photo.
36
SmartLink SX (see page 44) is a complete communication
system combining a hearing aid remote control,
FM communication and Bluetooth communication.
For detailed information on the use of your remote
control, please refer to its user guide. Your hearing care
professional can also print an individual description
of your hearing programs for you.
Do not use your remote control in locations
where it is forbidden to use electronic devices,
for instance in airplanes.
37
FM communication with Savia Art (optional)
Your Savia Art hearing system is equipped with a Direct
Audio Input (DAI). It allows you to fully benefit from the
high-end FM communication systems from Phonak.
FM systems greatly improve communication when noise,
distance or reverberation is a problem. A wireless FM
communication system consists of a transmitter (e.g.
SmartLink SX) and a receiver. The transmitter is placed
near the sound source or is directly connected to your
TV, radio or telephone, or linked via Bluetooth to your
mobile telephone. It transmits the signal via radio to
your MicroLink receivers attached to the Savia Art
instruments.
Your multifrequency MicroLink ML9S or MicroMLxS,
fixed onto your Savia Art hearing system, is the world’s
smallest high-end FM receiver. It is automatically
activated by the EasyFM function, the TacTronic switch
or a remote control.
For more information about the use of your FM system,
please refer to the appropriate FM transmitter user guide.
38
Attaching a n d removing MicroLink FM receiver
ML9S and Audio shoe AS9
Your hearing care professional has already prepared
your Savia Art hearing system for use with an FM receiver.
To attach the MicroLink receiver ML9S or the Audio shoe
AS9, firmly hold it in your hand and push the small
black locking systems together with the bottom of the
hearing system 햲.
햲
햳
햲
39
FM communication with Savia Art (optional)
Then, push the hearing system down until it snaps in 햳.
햳
click
To remove the MicroLink ML9S or Audio shoe, place the
hearing system on a firm surface, hold the MicroLink /
Audio shoe firmly and slide the locking system.
Pull the hearing system upwards with the other hand.
햳
40
햲
When not in use, the MicroLink receivers automatically
switch to a low power stand-by mode.
Note:
With the audio shoe a universal MicroMLxS or another
audio signal source can be connected to your Savia Art
hearing system.
41
FM communication with Savia Art (optional)
EasyFM
The EasyFM function automatically selects your FM
program when a FM receiver is connected to your
hearing system in mode “A” (automatic) and an FM
signal is detected. An acoustic signal confirms the
switching. The hearing system switches back to “A”
when the FM signal is turned off.
You can always manually override the EasyFM function
with the program switch or a remote control.
Manual selection of an FM program
• Remote control (SmartLink SX, WatchPilot2 or
SoundPilot2): use the FM keys of your remote
control to select “FM+M” (FM and Savia Art’s
microphone both active) and “FM” (only FM signal).
The selection is confirmed by an acoustic signal.
• Program switch (if activated by your hearing care
professional): toggle until you reach the desired
FM program, identified by the appropriate acoustic
signal.
42
Multi-frequency FM products
Phonak recommends the following FM systems with
your Savia Art hearing system.
FM Receivers
MicroLink ML9S: Perfectly integrated in
the Savia Art design.
Universal MicroLink: MicroMLxS together with
the Audio shoe interface AS9-MLxS.
If you use a MicroMLxS or
MLx FM receiver set
the MicroMLxS switch to the
position “•”
43
FM communication with Savia Art (optional)
FM Transmitters
SmartLink SX: A complete communication system
combining:
• a hearing system remote control
• advanced FM features
• a Bluetooth link for cell phone use
Campus SX: Especially developed for schools and
universities.
44
Maintenance
Wind and Weather Protector
Important: The Wind and Weather Protector is an
exclusive Phonak system designed to protect the Savia
Art high-tech microphones from dust and humidity – as
a result they last much longer, reducing the service
costs of your hearing systems. The life span of the Wind
and Weather Protector should be up to several months,
depending on the environment (wet, dusty, perspiration
etc.). The Wind and Weather Protector should not
be cleaned but replaced regularly. Your hearing systems
should never be used without the Wind and Weather
Protector.
45
Maintenance
The following care and maintenance tips will help
extend the life span and ensure the efficiency of your
protector:
Never wipe or clean the Wind and Weather
Protector – it may lose its special acoustic and
protection properties.
The Wind and Weather Protector is made of two
identical parts. Always replace both protectors
together.
Hair spray, make-up etc. may damage the Wind
and Weather Protector. Remove your hearing
system before applying cosmetics.
Avoid touching the Wind and Weather Protector
when you place an instrument on your ear or
press the program switch.
46
Important: Consult your hearing care professional
about changing the Wind and Weather Protector if you
experience any of the following:
• The hearing system sounds quieter than usual
• There is a reduction in sound quality
• Understanding in noise becomes more difficult
• It becomes more difficult to determine the direction
of sounds.
After some experience, you will get to know when the
Wind and Weather Protector needs to be replaced. It is
advisable to have it replaced before the hearing system
performance is affected.
47
Maintenance
Open fitting: Fit’nGo slim tube
The following care and maintenance instructions
will help extend the life span and ensure the quality
and comfort of your hearing instrument fit with
slim tube.
The slim tube feeds the amplified sound from the
hearing instrument into the ear. It is important that the
slim tube and the dome fit correctly into your ear. If
the slim tube or the dome irritates your ear in any way
and prevents you from wearing your hearing instrument,
please contact your hearing care professional. You
should never attempt to modify the shape of the slim
tube yourself. The slim tube and the dome should be
cleaned regularly.
48
Remove the slim tube from the hearing instrument
before cleaning by unscrewing and taking it off 햲 .
Use a damp cloth to clean the slim tube and dome
on the outside and use the black cleaning rod to “push”
any debris out of the sound tube.
햲
49
Maintenance
햳
Insert the cleaning rod where the slim tube attaches
to the hearing instrument and push all the way through
the slim tube and out through the dome 햳 . After
cleaning it is important to remove the cleaning rod.
It is not recommended to submerge or rinse the slim
tube and the dome with water, as there is a risk that a
water drop may become lodged in the slim tube. If this
should occur, it will prevent sound from coming
through the slim tube, and may be harmful to the
hearing instrument’s electronics.
50
The slim tube and dome should be changed every third
month or sooner if the slim tube becomes stiff or brittle.
Only your hearing care professional should change the
dome. This is to prevent the dome from detaching from
the slim tube during insertion in the ear, which might
result in injury.
51
Maintenance
Important points
1) Always use new batteries as replacements.
You can return empty batteries to your hearing care
professional.
2) When your hearing system is not in use, leave the
battery compartment open to allow any moisture
to evaporate.
3) If you will not be using your hearing systems for
any length of time, store them in their protective
case. Remove the batteries and leave the battery
compartments open. Make sure your hearing
systems are completely dry before closing the case.
4) Protect your hearing systems from excessive moisture
and heat. Always remove your hearing systems
before showering, bathing or swimming. Do not leave
hearing systems near windows or in a car. Avoid
strong jolts and vibration.
5) Daily cleaning and the use of a drying system is
highly recommended. C&C Line from Phonak is a
complete set of cleansing products. Your hearing
care professional will be glad to advise you.
Never use household cleaning products (washing
powder, soap, etc.) to clean your hearing systems.
52
6) Hair spray, face creams and make-up can damage
hearing systems. Remove the hearing systems
before applying cosmetics.
7) If you experience any soreness or inflammation in
or behind your ear, contact your hearing care
professional.
8) If your hearing system fails to operate after you
have correctly inserted new batteries, contact your
hearing care professional for advice. For coding
reasons, please remember to bring your remote
control, if you use one, together with your hearing
system(s) for service enquiries.
The symbol with the crossed out disposal bin
indicates that this hearing instrument shall not
be treated as household waste. Please hand
over your old or unused hearing instrument to
the applicable collection point for the recycling
of electrical and electronic equipment or bring
your old hearing instrument to your hearing care
professional for appropriate disposal.
By ensuring this product is disposed of correctly,
you will help prevent potential negative effects
on the environment and human health.
53
Warning
In very rare cases, the dome can remain in the ear
canal when removing the external receiver unit
from the ear.
In the unlikely case that any parts remain in the ear
canal, it is strongly recommended to see a medical
specialist for safe removal.
Hearing systems batteries are toxic when swallowed!
Keep them out of reach of children and pets. If
batteries are swallowed, please seek the advice of
a medical practitioner!
Use only hearing systems that have been specially
programmed for you by a hearing care professional.
Other instruments may be ineffective and may, in
certain cases, even damage your hearing.
X-ray radiation (e.g. CT scans, MRI scans) may
adversely affect the correct functioning of your
instruments. We recommend that you remove them
before undergoing X-ray procedures and keep them
outside the room.
Hearing systems in directional microphone mode
reduce mainly background sounds.
Warning signals coming from behind and vehicles’
horns approaching from behind are partially or
completely suppressed.
54
Service and Warranty
Phonak offers you a comprehensive global warranty
which becomes effective on the date of purchase. Please
ask your hearing care professional about the details and
duration. This warranty covers any repairs due to defects
in material and / or workmanship. The warranty does not
cover damage from improper handling or care, exposure
to chemicals, immersion in water or undue stress.
Damage caused by third parties or non-authorized service
centers renders the Phonak warranty null and void. This
warranty does not include any services performed by
a hearing care professional in their office. This warranty
applies to the Phonak products listed below:
Serial number
instrument – right:
Serial number
instrument – left:
Serial number
FM receiver – right:
Serial number
FM receiver – left:
Date of purchase:
55
Phonak distributors worldwide
Group companies:
Australia
Austria
Belgium
Brazil
Canada
China
Denmark
France
Germany
India
Italy
Japan
Jordan
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Russian Federation
Spain
Sweden
Switzerland
(detailed information on
www.phonak.com)
Phonak Australasia Pty. Ltd.
Baulkham Hills N. S. W. 2153
Hansaton Akustische Geräte GmbH
5020 Salzburg
LEts Lapperre B.H.A.C. NV, 1702 Groot-Bijgaarden
Phonak Belgium NV, 1700 Dilbeek
CAS Produtos Médicos, São Paulo –
SP 04363-100
Phonak Canada Limited, Mississauga
Ontario L5W 0B3
Phonak (Shanghai) Co. Ltd., Shanghai City
200233
Phonak Danmark A/S, Nitivej 10
2000 Frederiksberg
Phonak France SA, 69500 Bron
Phonak GmbH, 70736 Fellbach-Oeffingen
EC Representative
India Phonak India Pvt. Ltd., 100 034 New Delhi
Phonak Italia S.r.l., 20159 Milano
Phonak Japan Co., Ltd., Tokyo 101-0044
Phonak Middle East, 11181 Amman
Phonak Mexicana, S.A. de C.V.
03920, México, D.F.MEXICO
Phonak B.V., 3439 ME Nieuwegein
Phonak New Zealand Ltd., Takapuna
Auckland 9
Phonak AS, 0105 Oslo
Phonak Polska Sp. z o.o., 00-567 Warszawa
Phonak Ibérica S.A., 03008 Alicante, Spain
Phonak CIS Ltd., Moscow, 115114
Phonak Ibérica S.A., 03008 Alicante
Phonak AB, 117 43 Stockholm
Phonak AG, Phonak Schweiz, 8712 Stäfa
Turkey
United Kingdom
USA
Independent
general agents:
Manufacturer:
Phonak Turkey A.S., 34357 Istanbul
Phonak UK Limited
Warrington, Cheshire WA1 1PP
Phonak LLC, Warrenville, IL 60555-3927
A complete list of Phonak distributors
is available at Phonak's Internet site:
www.phonak.com Please visit us or
ask your hearing care professional for
information.
Phonak AG, Laubisrütistrasse 28
CH-8712 Stäfa, Switzerland
57
The CE symbol is confirmation by Phonak AG that
Savia Art products and accessories meet the
requirements of directive 93/42/EEC on medical
devices.
This symbol indicates that Savia Art products comply
with requirements for a BF type applied part according
to EN 60601-1.
This symbol indicates that it is important that the user
refers to associated warnings given in this user guide.
Safety notice External devices may only be connected if they have
been tested in accordance with corresponding
IECXXXXX standards. Only use accessories approved by
Phonak AG.
Operating
conditions
The hearing system has been designed for trouble-free
operation under all ordinary climatic conditions.
Transportation Temperature should not exceed limits of –20°/60°
and storage Celsius at a relative air humidity of 65% for extended
conditions
periods during transportation and storage. Air pressure
between 500 and 1100 hPa is not detrimental to the
instrument.
0459
58
www.phonak.com
029-0014-02/V2.00/2008-04/A+W Printed in Switzerland © Phonak AG All rights reserved
Your hearing care professional: