Sonorous v2.0 by Installation & User Manual

Sonorous v2.0
by
Installation & User Manual
Mitel On Hold
720 Brooker Creek Blvd., Ste. 215
Oldsmar, FL 34677
888.664.3366
Fax: 727.785.7659
http://mitelonhold.com
info@onholdbusiness.com
Index:
Introduction ........................................................................................................................3
Sonorous Layout Summary............................................................................................... 4
Installation ....................................................................................................................... 5
Loading Files ................................................................................................................... 6
CD Formatting and Creation .............................................................................................7
Troubleshooting ............................................................................................................... 8
Specifications .................................................................................................................. 9
Warranty & FCC ....................................................................................................................
11
Introduction:
The Sonorous is a state-of-the-art digital audio recording and playback device designed to provide a continuousplay audio source for message-on-hold, background music, or any other audio application where high-quality
audio playback is required. The audio program is loaded from a standard MP3 burned CD using a pure digital-todigital transfer into a high-density flash memory file system. After audio is loaded, the CD can be removed and
the audio is played from its 8Ω or 600Ω output jacks on the rear of the unit.
Unpacking and Inspection:
Before you begin installation, unpack and verify that you have all the correct parts.
(1) Sonorous
(1) 15VDC @ 1.67A power supply
(1) Instruction manual and sample audio on CD ROM
(1) RCA to RCA cable
(1) 1/8˝ to RCA adapter
(2) Wall mount screws
(4) Rubber feet
If you are missing any of these parts STOP and call your dealer.
3
Sonorous Layout Summary:
Front of Unit
EJECT
EJECT - This button opens/closes the CD ROM tray.
Rear of Unit
OUTPUT
RESET
SPEAKER
VOLUME
8Ω
600Ω
POWER
15VDC
1.67A
STATUS
OFF
ON
OFF
ON
RESET - The RESET button clears audio stored on memory when held during power up. Note: Audio is
automatically erased when changing CD media.
SPEAKER - The SPEAKER switch can be turned ON and OFF to monitor audio. The switch has no effect on the
audio OUTPUT connections. Switch should normally be kept OFF.
VOLUME - This pot is used to control the output level of the stored messages. Volume up is clockwise, volume
down is counter-clockwise.
OUTPUT - These RCA jacks supply the audio output to a MOH port, PA system or speaker.
STATUS - The STATUS indicator is a multi-colored LED that will indicate the current operation of the unit.
POWER - Use this switch to turn the unit ON and OFF.
15VDC - This is where the supplied 15VDC @ 1.67A power pack is connected.
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Installation :
Step 1: Wall or shelf mount the unit. Screws and rubber feet are supplied in the accessory kit.
Step 2: Verify that the power switch on rear of unit is set to OFF. Attach the included power pack to a wall or
power strip receptacle, then attach the other end to the jack on the rear of the unit labeled 15VDC.
Step 3: If connecting unit to an amplifier make sure it is turned OFF for this part of the installation.
Step 4: Connect a RCA cable (supplied in the accessory kit) to the OUTPUT jack on the rear of the unit. Depending
upon the required impedance use either the 8Ω or 600Ω output RCA jack. Connect the other side to an MOH port,
PA system or speaker.
Step 5: Turn the power switch on rear of unit to the ON position. After the unit initializes the STATUS LED on the
rear of unit will turn either SOLID GREEN if a message has been pre-loaded and is playing, or BLINK GREEN
if no message is present. This process may take up to 30 seconds.
Step 6: If a message needs to be loaded then follow the loading instruction in this manual.
Step 7: Slide the SPEAKER switch located on the rear of the unit to the ON position. This speaker is for verifying
audio playback and testing purposes only – DO NOT use this for setting the OUTPUT volume level!
Step 8: If any amplifiers or monitors were turned OFF during installation turn them back ON now.
Step 9: Adjust the volume level pot labeled VOLUME on the rear of the unit in conjunction with the monitor or
amplifiers master volume to achieve a balanced but not over driven audio level.
Step 10: Slide the SPEAKER switch to the OFF position and installation is complete.
OUTPUT
RESET
SPEAKER
VOLUME
600Ω
8Ω
POWER
15VDC
1.67A
STATUS
OFF
OFF
ON
ON
OR
Wiring Diagram
5
Loading Audio Files to Sonorous:
Step 1: Verify that the unit has power and is turned on. If the unit is just being turned on allow about 30 seconds
for it to initialize before going to next step.
OUTPUT
RESET
SPEAKER
VOLUME
8Ω
600Ω
POWER
15VDC
1.67A
STATUS
OFF
OFF
ON
ON
Step 2: Press the EJECT button on the front of the unit.
EJECT
Step 3: Place a CD with MP3 files (formatted as a DATA CD, not an AUDIO CD) in the tray.
Step 4: Press the EJECT button or lightly push the drawer to close it.
KER
Step 5: The Sonorous will load
the audio files from the CD to it’s internal flash memory. While loading the
OUTPUT
15VDC
STATUS LED will change from BLINKING ORANGE to a SOLID GREEN. If an invalid CD is encountered the
VOLUME
1.67ARED.
600Ω
Sonorous will automatically8Ω
open the drawer
and the STATUS LED will be BLINKING
POWER
STATUS
OFF
ON
Step 6: Once completed the CD can be left in the unit or removed.
6
ON
CD Formatting and Creation:
Since there are many different methods used to burn CD these instructions should be used as a guide.
Burning CD:
Step 1: Take a standard MP3 file and drag it over to the CD-ROM icon or folder to be burned.
Step 2: Burn the file to the CD as a DATA CD.
Step 3: Once file is burned always try it in a Sonorous unit before shipping.
Audio File Type:
The Sonorous utilizes a MONO file format. If a STEREO file is utilized it must be converted to MONO.
Multiple Files:
If multiple files are being burned to the CD it is good practice to edit the audio before hand so there is a small amount
of fade-in and fade-out. Adding these fades will give the audio playback better continuity between messages.
If files are required to be played back in a certain order then number them using a 3-digit number. For example:
100testfile.mp3, 101testfile.mp3, 102testfile.mp3, etc.
Sonocrypt :
The Sonocrypt feature is beyond the scope of this Users Manual. If Sonocrypt is utilized please contact your
dealer for more information.
Technical Notes:
Windows XP - Make sure DATA CD is selected when asked. The CD is burned using a CDFS (CD File System)
and is compatible with all versions of Sonorous.
Windows Vista - Make sure LIVE FILE SYSTEM (DATA CD) is selected when asked. The CD is burned using a
UDF (Universal File System) and is only compatible with Sonorous v2.0 and above. CD burned using this method
and used in a Sonorous v1.0 will not work.
3rd Party Programs - Most 3rd part programs allow a DATA CD to be burned with the CDFS formatting. Using
the CDFS formatting system is the best and most reliable method since it is compatible with all versions of
Sonorous.
7
Troubleshooting:
Problem
Status LED - OFF
Status LED - SOLID GREEN
Status LED - BLINKS GREEN SLOW
Status LED - BLINKS GREEN FAST
Status LED - BLINKS ORANGE
Status LED - BLINKS RED
Playback in wrong order
Skipping over files
Popping audio
Possible Reason
Power on rear of unit OFF
Power pack not plugged in or on a switched outlet
Unit is playing audio file
No audio on unit
Unit ran out of memory while loading audio (but still will play the
files that did successfully load)
Unit is loading files from CD ROM
Unit is formatting file system
Files are not valid
CD not valid (must be DATA, not AUDIO CD)
Trying to play files on an encrypted unit
Check naming of files
File not compatible with unit
File was encoded using too high of a bit-rate
File incompatible with unit
File audio starting too close to beginning of file
Note: Some audio editors embed album art or cover art into the MP3 files.
Some of these files may not be compatible with Sonorous.
8
Sonorous Specifications:
Audio Decoding
MP3 (MPEG-3) audio playback
8K to 128Kbps bit rate
16KHz to 48KHz sample rate
Memory Type
High Density NAND Flash
Memory Capacity
16MB (Standard), 512MB (Optional)
File Capacity
Up to 512 files (depending on size of files)
Audio Output
RCA jack, 6V p-p @ 8Ω, 3v p-p @ 600Ω
Message Loading
CD ROM formatted as DATA CD (CDFS and UDF file systems supported)
Message Playback
Continuous
Power Requirements
15VDC @ 1.67A, typical
Environmental
0°C to 50°C, 5% to 95% relative humidity, non-condensing
Size
2.25" x 7.50" x 8.75" (H x W x D)
Shipping Weight
5 pounds
9
10
Limited Warranty
TERMS: Mitel warrants to the original purchaser (“Buyer”) that the Product sold is free from defects in material and workmanship
at the time of purchase. The warranty period begins at the time of Product’s original purchase by the first end-user. The warranty
applies for five (5) year from the original date of purchase, or as long as the product is owned by the original purchaser, whichever
comes first. Included in the warranty are parts and labor. Buyer must provide written notice to Mitel of any defective part or
conditions within the warranty period. If the defect is not the result of improper use, service, maintenance or installation, and if the
equipment has not been otherwise damaged or modified after shipment, Mitel or its authorized representative shall either replace or
repair the defective Product at Mitel’s option. No credit shall be allowed for work performed by Buyer or unauthorized parties. Outof-warranty repairs are invoiced at the current hourly rate plus the cost of parts, shipping and handling. In the event that the product
serial number is missing or has been tampered with in any way, the foregoing warranty is void and without effect and Mitel shall have
no liability whatsoever on account of defects to such product.
LIMITATIONS: Except as stated above, there are no warranties, express or implied, that extend beyond the specifications for the
product. Mitel expressly disclaims any warranty, express or implied, that equipment sold hereunder is of merchantable quality or
that it can be used, or is fit for any particular purpose. Buyer purchases and accepts equipment solely on the basis of the warranty
here in above expressed. Under no circumstances shall Mitel be liable by virtue of this warranty or otherwise for any special indirect,
secondary or consequential damages to any person or property arising out of the use or inability to use the product.
REPAIRING OR REPLACING PRODUCT: Buyer may obtain the repair or replacement of any eligible part or equipment
covered under this warranty through Mitel only. Buyer is responsible for all shipping and handling charges in connection with the
performance of this warranty. Products returned to Mitel must be securely packaged to prevent damage in transit, freight prepaid,
and insured for replacement value. A return authorization number assigned by Mitel must be clearly marked on the outside of the
shipping container. Proof of purchase must accompany shipment. Items delivered to Mitel without a return authorization clearly
marked on the outside of the shipping container, and/or without proof of purchase is refused.
COPYRIGHT NOTICE: The Mitel Sonorous is strictly used for licensed content only. Use of copyrighted content is illegal and
Nel-Tech Labs, Inc. takes no responsibility for that action.
FCC Part 15 : This equipment has been tested and found to comply within the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct interference at
his own expense. In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation
with non-approved equipment or unshielded cables is likely to result in interference to radio & television reception.
Changes or modifications not expressly approved by Mitel could void the users’ authority to operate the equipment.
IC ES 003 : This Class A digital apparatus complies with Canadian ICES-003 C et appareil numérique de la classe A est conform e
à la norme NMB-003 du Canada.
CE CONFORMITY : The Sonorous conforms with the following standards, in accordance with the EU Safety, EMC Emissions,
& EMC Immunities : EN 60950-1:2001, EN 55022:1998 for Class A, EN 55024:1998 + A1:2001 + A2:2003, EN 61000-4-2:1995 +
A1:1998, EN 61000-4-3:1995, EN 61000-4-4:1995, EN 61000-4-5:1995, EN 61000-4-6:1996, EN 61000-5-11:1994.
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Nel-Tech Labs, Inc.
4 Ash Street Extension
Derry, NH 03038
1.800.344.4685
www.nel-techlabs.com
Rev. B - 07/08
Copyright © 1984 - 2008 by Nel-Tech Labs, Inc.