user manual Ceramic glass hob

user manual
Ceramic glass hob
PHN768U, PHN798U
2 westinghouse
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Contents
Safety instructions .................................. 2
Description of the Appliance ................... 3
Operating of the appliance ...................... 5
Tips on cooking and frying ...................... 9
Cleaning and Care ................................ 10
What to do if ... ..................................... 11
Technical data ...................................... 12
Disposal ............................................... 12
Installation Instructions ......................... 12
Assembly ............................................. 14
Warranty .............................................. 15
Service ................................................. 17
Subject to change without notice
Safety instructions
Warning! Please comply with these
instructions. If you do not, any
damage resulting is not covered by
the warranty.
Correct use
• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities, or
lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance
by a person responsible for their safety.
• Do not leave the appliance unattended
during operation.
• This appliance should be used only for
normal domestic cooking and frying of
food.
• The appliance must not be used as a work
surface or as a storage surface.
• Additions or modifications to the appliance
are not permitted.
• Do not place or store flammable liquids,
highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium)
on or near the appliance.
Children's safety
• The cooking zones will become hot when
you cook. Therefore, always keep small
children away from the appliance.
• The appliance is not intended for use by
young children or infirm persons without
supervision.
• Children should be supervised to ensure
that they do not play with the appliance.
Warning! Accessible parts will
become hot during use. To avoid
burns young children should be kept
away
General Safety
• The appliance may only be installed and
connected by trained, registered service
engineers.
• Built-in appliances may only be used after
they have been built into suitable built-in
units and work surfaces that meet standards.
• In the event of faults with the appliance or
damage to the glass ceramic (cracks,
scratches or splits), the appliance must be
switched off and disconnected from the
electrical supply, to prevent the possibility
of an electric shock.
• Repairs to the appliance must only be carried out by trained registered service engineers.
Safety during use
• Remove stickers and film from the glass
ceramic.
• There is the risk of burns from the appliance if used carelessly.
• Cables from electrical appliances must not
touch the hot surface of the appliance or
hot cookware.
• Overheated fats and oils can ignite very
quickly. Warning! Fire hazard!
westinghouse 3
• Switch the cooking zones off after each
use.
Warning! If the surface is cracked,
switch off the appliance to avoid
possibility of electric shock.
Safety when cleaning
• For cleaning, the appliance must be
switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or high pressure
cleaning equipment is not permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged by
objects falling onto it.
• The edge of the glass ceramic can be
damaged by being knocked by the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can
scratch the glass ceramic if pushed across
the surface.
• Before spillage can become burnt on to
the cooking surface, remove it with a
damp cloth.
• To avoid damaging cookware and glass
ceramics, do not allow saucepans or frying
pans to boil dry.
• Do not use the cooking zones with empty
cookware or without cookware.
Description of the Appliance
Cooking surface layout
PHN 768U
1
2
m
10 m
5/2
0/17
12
5
1 Single cooking zone 1200W
2 Single cooking zone 1800W
3 Single cooking zone 1200W
4
3
4 Control panel
5 Triple cooking zone 2300/1600/800W
4 westinghouse
1
/210
75
20/1
1
PHN 798U
2
mm
5
4
1 Single cooking zone 1200W
2 Single cooking zone 1200W
3 Single cooking zone 1800W
3
4 Control panel
5 Triple cooking zone 2300/1600/800W
Control panel layout
PHN 768U and PHN 798U
2
3
4
1
8
1
2
3
4
7
Lock with pilot light
Display
Cooking zone indicators of Timer
Timer display
5
6
5
6
7
8
Heat setting selection
Timer
Triple ring cooking zone
On/Off with power indicator
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are controlled by
touching sensor fields and confirmed by displays and acoustic signals. Touch the sensor
fields from below, without covering other sensor fields.
westinghouse 5
Sensor field
Function
On / Off
To switch the appliance on and off
Increase settings
To increase heat settings
Reduce settings
To reduce heat settings
Timer
To select timer settings
Increase settings
To increase Timer time
Reduce settings
To reduce Timer time
Lock
To lock/unlock the control panel
Triple ring switch
To switch outer rings on and off
Displays
Display
Description
Cooking zone is switched off
Keep warm setting
Keep warm setting is set
Heat settings
Heat setting is set
Automatic warm up function
Automatic warm-up function is activated
Error
Malfunction has occurred
Residual heat
Cooking zone is still hot
Child safety device
Lock/child safety device is activated
Automatic switch off
Switch off is active
Residual heat indicator
Warning! Risk of burns from residual heat. After being switched off, the cooking
zones need some time to cool down. Look at the residual heat indicator.
Residual heat can be used for melting and keeping food warm.
Operating of the appliance
Switching the appliance on and off
Control panel
Display
Pilot light
Switch on
Touch
for 2 seconds
/
lights up
Switch off
Touch
for 2 seconds
/ none
goes out
After switching on, within approx. 10 seconds a heat setting or a function must be set,
otherwise the appliance automatically switches itself off.
Setting the heat setting
Control panel
To increase
Touch
To decrease
Touch
To switch off
Touch
Indicator
to
to
and
at the same time
6 westinghouse
The keep warm setting
lies between
and
Before an outside ring can be switched
on, the inside ring must be switched on.
Switching the outside ring on and off
By switching the outside rings on or off, the
effective heating surface can be matched to
the size of the cookware.
Triple cooking zone
. It is used to keep food warm.
Sensor panel
Power indicator
To switch on the middle ring
Touch
for 1-2 seconds
One power indicator is lit
To switch on the outside ring
Touch
for 1-2 seconds
Two power indicators
are lit
To switch off the outside ring
Touch
for 1-2 seconds
The second power indicator goes out
To switch off the middle ring
Touch
for 1-2 seconds
The first power indicator
goes out
Locking/unlocking the control panel
The control panel, with the exception of the “On/Off” sensor field, can be locked at any time
in order to prevent the settings being changed e.g. by wiping over the panel with a cloth.
Control panel
Switch on
Touch
Switch off
Touch
Display
(for 5 seconds)
the previously set heat setting
When you switch the appliance off, the locking function is automatically switched off.
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm up function When setting a heat
setting using , when starting from , the cooking zone switches to full power for a certain
amount of time and then automatically switches back to the heat setting set.
Control panel
Possible heat settings
Switch on (only when
starting at
)
Touch
to
Switch off
Touch
to
Not used
Touch
to
Display
(after 5 seconds)
/
to
to
If during the automatic warm up
a higher heat setting is selected, e.g. from
, the automatic warm up is adjusted.
If there is still residual heat on the cooking zone (display
not performed.
to
), the automatic warm up is
The length of time that the automatic warm up function operates depends on the heat setting
selected.
Heat setting
Length of the automatic warm up [min:sec]
0:30
1:00
1:40
4:50
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Heat setting
Length of the automatic warm up [min:sec]
6:30
10:10
2:00
3:30
4:30
---
Using the child safety device
The child safety device prevents unintentional use of the appliance.
Switching on the child safety device
Step
1.
Control panel
Display/Signal
Switch the appliance on. (Do not set a heat setting.)
2.
Touch
for 4 seconds
The child safety device is switched on.
Switching off the child safety device
Step
1.
Control panel
Display/Signal
Switch the appliance on. (Do not set a heat setting.)
2.
Touch for
3.
4 seconds
lights up
Switch the appliance off.
The child safety device is switched off.
The child safety device can only be switched on and off, if no heat setting is set.
Overriding the child safety device
The child safety device can be switched off in this way for a single cooking session; it remains
activated afterwards.
Step
1.
2.
Control panel
Display/Signal
Switch the appliance on
Touch
for 4 seconds
lights up
Until the appliance is next switched off, it can used as normal. After switching off the appliance, the
child safety device is active again.
After overriding the child safety device, a heat setting or a function must be set within
approx. 10 seconds, otherwise the appliance automatically switches itself off.
Using the timer
Function
Condition
Outcome after the time has elapsed
Automatic cut-out
a heat setting is set
acoustic signal 00 flashes Cooking zone
switches off
Countdown timer
cooking zones not in use
acoustic signal 00 flashes
If a heat setting is set on this cooking zone in addition to a countdown timer, the cooking
zone is switched off after the time set has elapsed.
8 westinghouse
If a cooking zone is switched off, the timer function set is also switched off.
Selecting a cooking zone
Step
Control panel
Display
1.
Touch
once
Pilot light of the first cooking zone flashes
2.
Touch
once
Pilot light of the second cooking zone flashes
3.
Touch
once
Pilot light of the third cooking zone flashes
4.
Touch
once
Pilot light of the fourth cooking zone flashes
If the pilot light is flashing more slowly, the heat setting can be set or modified.
If other timer functions are set, after a few seconds the shortest remaining time of all the
timer functions is displayed and the corresponding pilot light flashes.
Setting the time
Step
Control panel
Indicator
1.
Select
cooking zone
Pilot light for the cooking zone selected flashes
2.
Touch
or
00 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
Switching off the timer function
Step
Control panel
1.
Select
2.
Touch
cooking zone
Indicator
Pilot light of cooking zone selected flashes faster.
Time remaining is displayed
The time remaining counts backwards to 00 .
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step
Control panel
Indicator
1.
Select
the cooking zone
Pilot light of the selected cooking zone flashes faster.
Time remaining is displayed
2.
Touch
or
01 to 99 minutes
After a few seconds, the pilot light flashes more slowly.
The time is set.
The time counts down.
Displaying the time remaining for a cooking zone
Control panel field
1. Select
the cooking zone
Display
Pilot light of the cooking zone selected flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
westinghouse 9
Switching off the acoustic signal
Control panel field
Acoustic signal
The acoustic signal to acknowledge.
1. Touch
The acoustic signal stops.
Automatic switch off
Cooking surface
• If after switching on the cooking surface, a
heat setting is not set for a cooking zone
within approx. 10 seconds, the cooking
surface automatically switches itself off.
• If one or more sensor fields are covered by
objects (a pan, cloths, etc.) for longer than
approx. 10 seconds, a signal sounds and
the cooking surface switches off automatically.
• If all cooking zones are switched off, the
cooking surface automatically switches itself off after approx. 10 seconds.
Control panel
• When the appliance is switched off, if one
or more of the sensor fields on the control
Heat setting
,
panel are covered for more that 10 seconds, an acoustic signal sounds. The
acoustic signal switches itself off automatically when the sensor fields are no longer
covered.
Cooking zones
If one of the cooking zones is not switched
off after a certain time, or if the heat setting is
not modified, the relevant cooking zone
switches off automatically.
is displayed.
Before being used again, the cooking zone
must be set to
.
Switches off after
6 hours
-
5 hours
-
4 hours
1.5 hours
-
Tips on cooking and frying
Information on acrylamides
According to the latest scientific knowledge, intensive browning of food, especially in products containing starch, can
constitute a health risk due to acrylamides. Therefore we recommend cooking at the lowest possible temperatures
and not browning foods too much.
Cookware
• You can recognise good cookware from
the bottoms of the pans. The bottom
should be as thick and flat as possible.
• Cookware made of enamelled steel or with
aluminium or copper bottoms can leave
discolorations on the glass ceramic surface which are difficult or impossible to remove.
Energy saving
Always place cookware on the cooking
zone before it is switched on.
Switch cooking zones off before the end
of the cooking time, to take advantage
of residual heat.
If possible, always place lids on the
pans.
10 westinghouse
Bottom of pans and cooking zones
should be the same size.
Cleaning and Care
Warning! Watch out! Risk of burns from residual heat.
Warning! Sharp objects and abrasive cleaning materials will damage the
appliance. Clean with water and washing up liquid.
Warning! Sharp cleaning agents will damage the appliance. Remove residues
with water and washing up liquid.
Cleaning the appliance after each use:
1. Wipe the appliance with a damp cloth
2. Rub the appliance dry using a clean cloth.
and a little washing up liquid.
Removing deposits
Remove
Type of dirt
at once
when the appliance has
cooled down
using
sugar, food containing
sugar
yes
---
a scraper1)
plastics, tin foil
yes
---
a scraper1)
limescale and water
rings
---
yes
cleaner for glass ceramic or
stainless steel 1)
fat splashes
---
yes
cleaner for glass ceramic or
stainless steel1)
shiny metallic discoloration
---
yes
cleaner for glass ceramic or
stainless steel1)
1) *Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialized shops
Removing deposits
1. Place a scraper on the glass ceramic surface at an angle.
2. Remove residues by sliding the blade
over the surface.
3. Wipe the appliance with a damp cloth
and a little washing up liquid.
4. Rub the appliance dry using a clean cloth.
Remove stubborn residues with a
cleaner for glass ceramic or stainless steel.
Scratches or dark stains on the
glass ceramic that cannot be removed do not however affect the
functioning of the appliance.
Warning! Residues from cleaning
agents will damage the appliance.
Remove residues with water and
washing up liquid.
westinghouse 11
What to do if ...
Problem
The cooking zones will not
switch on or are not functioning.
Acoustic signal sounds
when appliance is switched off
Possible cause
Remedy
More than 10 seconds have
passed since the appliance was
switched on
Switch the appliance on again.
The child safety device is switched
on
Deactivate the child safety device
(See the section “Child safety device”)
Several sensor fields were touched
at the same time
Only touch one sensor field
Automatic switch off has been triggered
Remove any objects (pan, cloths,
etc.) that are lying on the control
panel. Switch the appliance on
again
The lock is switched on
Switch off the lock (See the section
“Locking/unlocking the control
panel”)
The control panel is wholly or partly
covered by objects.
Remove objects.
The residual heat indicator The cooking zone was only on for a
is not displaying anything short time and is therefore not hot
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
The automatic warm up
There is still residual heat on the
function is not switching it- cooking zone
self on
Let the cooking zone cool down
Acoustic signal sounds
and appliance switches itself on and then off again;
after 5 seconds another
acoustic signal sounds
is lit
and number are displayed
The highest heat setting is set
The highest heat setting has the
same power as the automatic
warm up function
The heat setting was set using the
sensor field
1. Switch off the cooking zone
2. Set the cooking zone using the
sensor field
The On/Off sensor field has been
covered up, e.g. by a cloth
Do not place any objects on the
control panel
Overheating protection for the
cooking zone has been triggered
Switch off the cooking zone.
Switch the cooking zone on again
Automatic switch off has been triggered
Switch off the cooking zone.
Switch the cooking zone on again
Electronics fault
Disconnect the appliance from the
electrical supply for a few minutes
(Take the fuse out of the house’s
wiring system) If after switching on
again,
is displayed again, call
the customer service department
If you are unable to remedy the problem by following the above suggestions, please
contact your dealer or the Customer Care Department.
Warning! Repairs to the appliance are only to be carried out by qualified service
engineers. Considerable danger to the user may result from improper repairs.
12 westinghouse
If the appliance has been wrongly operated, the visit from the customer service
technician or dealer may not take place free of charge, even during the warranty
period.
Technical data
Model
PHN 768U
PHN 798U
949 163 048
949 163 049
Product dimensions
(w x d) mm
610 x 515
930 x 520
Cut-out dimensions
(w x d) mm
560 x 490 (485)
880 x 490 (485)
230
230
PNC
Voltage (volts)
Cycles (Hz)
Service Cord
50
50
Not fitted
Not fitted
Elements
No. zones
Watts
No. zones
Watts
Left front
3
2300/1600/800
3
2300/1600/800
Left rear
1
1200
1
1200
Right front
1
1200
1
1800
Right rear
1
1800
1
1200
Total
6500
6500
Disposal
The symbol
on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical
and electronic equipment. By ensuring this
product is disposed of correctly, you will help
prevent potential negative consequences for
the environment and human health, which
could otherwise be caused by inappropriate
waste handling of this product. For more
detailed information about recycling of this
product, please contact your local council,
your household waste disposal service or the
shop where you purchased the product.
Packaging material.
The packaging materials are environmentally friendly and can be recycled. The plastic components are
identified by markings, e. g., >PE<,
>PS< etc. Please use markings to
dispose of the packaging materials
in the appropriate container at the
community waste disposal facilities.
Installation Instructions
Warning! Safety instructions
Warning! This must be read! The laws,
ordinances, directives and standards in
force in the country of use are to be
followed (safety regulations, proper
recycling in accordance with the
regulations, etc.)
Important! Installation may only be carried
out by a qualified electrician.
The minimum distances to other appliances
and units are to be observed.
Anti-shock protection must be provided by
the installation, for example drawers may only be installed with a protective floor directly
underneath the appliance.
The cut surfaces of the worktop are to be
protected against moisture using a suitable
sealant. The sealant seals the appliance to
westinghouse 13
the work top with no gap. Do not use silicon
sealant between the appliance and the work
top.
Avoid installing the appliance next to doors
and under windows. Otherwise hot cookware may be knocked off the rings when
doors and windows are opened.
Caution! Warning! Risk of injury
from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing
correctly.
• The appliance must be connected to the
electrical supply by a qualified electrician.
• Loose and inappropriate plug and socket
connections can make the terminal overheat.
• Have the clamping connections correctly
installed by a qualified electrician.
• Use strain relief clamp on cable.
Caution! The surface temperature
exceeds 95°C. To avoid a hazard,
underbench access must be restricted
Electrical Connection
Before connecting, check that the nominal
voltage of the appliance, that is the voltage
stated on the rating plate, corresponds to the
available supply voltage. Also check the
power rating of the appliance and ensure that
the wire is suitably sized in accordance with
local wiring rules to suit the appliance power
rating. The rating plate is located on the lower
casing of the hob. The heating element voltage is AC230V~. The appliance also works
perfectly on networks with AC220V~ or
AC240V~. Means for disconnection must be
incorporated in the fixed wiring in accordance with local wiring rules.The hob is to be
connected to the mains using a device that
allows the appliance to be disconnected
from the mains at all poles with a contact
opening width of at least 3 mm, eg. auto-
matic line protecting cut-out, earth leakage
tripsorfuse. If this appliance’s mains cable is
damaged, it must be replaced by a special
cable (type H05BB-F Tmax 90°C; or higher).
The latter is available from the Customer
Care Department. The connection must be
carried out as shown in the diagram. The
connecting links should be fitted according
to the appropriate connection diagram. The
earth lead is connected to terminal . The
earth lead must be longer than leads carrying
electric current. The cable connections
must be made in accordance with regulations and the terminal screws tightened securely. Finally, the connecting cable
is to be secured with the mains cable cleat
and the covering closed by pressing firmly
(lock into place). Before switching on for the
first time, any protective foil or stickers must
be removed from the glass ceramic surface.
Warning! Once connected to the
mains supply check that all cooking
zones are ready for use by briefly
switching each on in turn at the
maximum setting.
• A duplicate rating label is supplied
with this unit. For easy identification of
this unit after installation, stick it to a
readily available surface adjacent to
the cooktop.
Sticking on the seal
• Clean the worktop around the cutout area.
• Stick the single-sided adhesive sealing
tape provided on the underside of the hob
around the outside edge ensuring that it is
not stretched. The two ends of the tape
should join in the middle of one side. After
trimming the tape (allow it to overlap by 2-3
mm), press the two ends together.
The cut-out section in the worktop
is illustrated in the drawing with the
dimensions 560 x 490 / 880 x 490
mm. The appliance can also be built
into a shorter cut-out section with
the dimensions 560 x 485 / 880 x 485
mm.
14 westinghouse
Assembly
PHN 768U
PHN 798
Warning! Surface temperatures of base exceed 95°C, under bench access must
be restricted by use of non-combustible barrier on installation
westinghouse 15
Rating plates
PNC:949163048
Made in China
Model: PHN768U
APP NO.:55HAD GL A0
AU APP NO.:S/91
S NO: 80200946
50Hz
220 - 240 V AC
220 - 240 V
6.5 KW
PNC:949163049
Made in China
Model: PHN798U
APP NO.:55HCD GL A0
AU APP NO.:S/91
S NO: 80200948
50Hz
220 - 240 V AC
220 - 240 V
6.5 KW
Warranty
FOR SALES IN AUSTRALIA AND NEW ZEALAND
APPLIANCE: BUILT-IN OVEN COOKTOP
AND FREESTANDING COOKER
This document sets out the terms and conditions
of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for
your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause
10 of this warranty has the same meaning
referred to in the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’ means any Electrolux product
purchased by you accompanied by
this document;
(d) ‘ASC’ means Electrolux’ authorised serviced
centres;
(e) ‘Electrolux’ means Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot, NSW
2020, ABN 51 004 762 341 in respect of
Appliances purchased in Australia and
Electrolux (NZ) Limited of 3-5 Niall Burgess
Road, Mount Wellington, in respect
of Appliances purchased in New Zealand;
(f) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in
the ACL and includes a situation when an
Appliance cannot be repaired or it is uneco
nomic for Electrolux, at its discretion, to repair
an Appliance during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal
single family use) as set out in the
instruction manual, the Appliance is war
ranted against manufacturing defects in
Australia for 24 months and in New
Zealand for 24 months, following the date
of original purchase of the Appliance;
(ii) where the Appliance is used for commer
cial purposes (including being used
to directly assist a business or where the
Appliance is used in a multi-family
communal or share type environment),
the Appliance will then be warranted
against manufacturing defects in Australia
for 3 months and in New Zealand for 3
months, following the date of original purchase
of the Appliance.
(h) ‘you’ means the purchaser of the Appliance
not having purchased the Appliance for re-sale,
and ‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances
purchased and used in Australia or New Zealand
and is in addition to (and does not exclude,
restrict, or modify in any way) any non-excludable
16 westinghouse
statutory warranties in Australia or New Zealand.
3. During the Warranty Period Electrolux or its ASC
will, at no extra charge if your Appliance is readily
accessible for service, without special equipment
and subject to these terms and conditions, repair
or replace any parts which it considers to be
defective. Electrolux or its ASC may use
remanufactured parts to repair your Appliance.
You agree that any replaced Appliances or parts
become the property of Electrolux.
This warranty does not apply to light globes,
batteries, filters or similar perishable parts.
4. Parts and Appliances not supplied by Electrolux
are not covered by this warranty.
5. You will bear the cost of transportation, travel and
delivery of the Appliance to and from Electrolux
or its ASC. If you reside outside of the service area,
you will bear the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to
and from Electrolux or its ASC,
In all instances, unless the Appliance is
transported by Electrolux or an Electrolux
authorised representative, the Appliance is
transported at the owner’s cost and risk while in
transit to and from Electrolux or its ASC.
6. Proof of purchase is required before you can make
a claim under this warranty.
7. You may not make a claim under this warranty
unless the defect claimed is due to faulty or
defective parts or workmanship. Electrolux is not
liable in the following situations (which are not
exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to prop
erly maintain or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modified without authority
from Electrolux in writing;
(c) the Appliance’s serial number or warranty seal
has been removed or defaced;
(d) the Appliance was serviced or repaired by
anyone other than Electrolux, an authorised
repairer or ASC.
8. This warranty, the contract to which it relates and
the relationship between you and Electrolux are
governed by the law applicable where the
Appliance was purchased. Where the Appliance
was purchased in New Zealand for business
purposes the Consumer Guarantee Act does
not apply.
9. To the extent permitted by law, Electrolux
excludes all warranties and liabilities (other than as
contained in this document) including liability for
any loss or damage whether direct or indirect aris
ing from your purchase, use or non use of the
Appliance.
10. For Appliances and services provided by
Electrolux in Australia, the Appliances come with
a guarantee by Electrolux that cannot be excluded
under the Australian Consumer Law. You are
entitled to a replacement or refund for a major
failure and for compensation for any other
reasonably foreseeable loss or damage. You are
also entitled to have the Appliance repaired or
replaced if the Appliance fails to be of acceptable
quality and the failure does not amount to a major
failure. The benefits to you given by this warranty
are in addition to your other rights and remedies
under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Electrolux
shall, at its discretion, determine whether repair,
replacement or refund will apply if an Appliance
has a valid warranty claim applicable to it.
12. For Appliances and services provided by
Electrolux in New Zealand, the Appliances come
with a guarantee by Electrolux pursu ant to the
provisions of the Consumer Guarantees Act, the
Sale of Goods Act and the Fair Trading Act.
13. To enquire about claiming under this warranty,
please follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the
Appliance available;
(c) have the proof of purchase (eg an invoice)
available;
(d) telephone the numbers shown below.
14. You accept that if you make a warranty claim,
Electrolux and its ASC may exchange information
in relation to you to enable Electrolux to meet its
obligations under this warranty.
westinghouse 17
Important Notice
Before calling for service, please ensure that the steps listed in point 13 above have been followed.
FOR SERVICE
or to find the address of your nearest state service centre in Australia
PLEASE CALL 13 13 49
For the cost of a local call (Australia only)
SERVICE AUSTRALIA
ELECTROLUX HOME PRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre
in Australia
PLEASE CALL 13 13 50
For the cost of a local call (Australia only)
FOR SERVICE
or to find the address of your
nearest authorised service centre
in New Zealand
FREE CALL 0800 10 66 10
SERVICE NEW ZEALAND
ELECTROLUX HOME PRODUCTS
www.electrolux.co.nz
(New Zealand only)
FOR SPARE PARTS
or to find the address of your nearest state spare parts centre
in New Zealand
FREE CALL 0800 10 66 20
(New Zealand only)
Service
In the event of technical faults, please first
check whether you can remedy the problem
yourself with the help of the operating instructions (section “What to do if…”).
If you were not able to remedy the problem
yourself, please contact the Customer Care
Department or one of our service partners.
In order to be able to assist you quickly, we
require the following information:
– Model description
– Product number (PNC)
– Serial number
(S No. - see rating plate)
– Type of fault
– Any error messages displayed by
the appliance
– three digit letter-number combination
for glass ceramic
18 westinghouse
westinghouse 19
www.electrolux.com
www.westinghouse.com.au
892930000-N-242011