Strand
User Manual
This User Manual is a detailed manual to assist users with the
total functionality of the Strand NVR Software.
Strand User Manual: v2018
Strand User Guide: Version 2018
Introduction
Strand User Manual
The Strand Manual guides users through Strand’s IP video surveillance
software.
Please visit the Strand website at www.strandusa.com for more information.
Strand User Manual Contents
Strand User Manual
This manual provides a detailed guide for all User functionalities.
Software Requirements: JAVA Download ...........................701
URL Procedures ...................................................................701
Login Procedures..................................................................702
Toolbar Menu .......................................................................703
Admin Preference Menu .......................................................703
Change Password ................................................................704
Add/Delete Bookmarks .........................................................705
Add/Delete Matrices ................................................... 706—708
Matrix/Strand Viewer .................................................. 709—710
Dispatch Command .................................................... 711—725
Diagnostics ................................................................. 726—730
View Live Images..................................................................731
PTZ Controls .............................................................. 731—732
Scene Enhancer ......................................................... 733—734
Archived Images ......................................................... 735—739
View Multiple Archive Images Simultaneously ............ 740—741
Save Unsigned Image ................................................ 742—743
Express Camera/Floorplan Search .......................................744
Mapping ..................................................................... 745—746
Bookmarks and Matrices ......................................................747
Satellite Navigator....................................................... 748—752
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Java & URL Procedures
Java Download/Update Instructions:
The latest version of Java is necessary in order
to fully utilize the Strand software. To download
Java:
 Open the web browser
 Type in the address line: http://www.java.com
 Click Free Java Download
 Follow instructions
URL Procedures:
 Type in the organization’s dedicated IP Address in
the web browser URL box
 User are routed to the Strand Login page
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User Guide
Login
Secure Login:
Users login via the Internet through a Secure Sockets
Layer (SSL) session
 Type in the User ID
 Type in the Password
 Click Login
Splash Page:
After the initial login:
 The Strand Splash page will be shown in the viewing area.
 The toolbar will be displayed to the right of the viewing area.
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Toolbar
Toolbar:
The toolbar offers the following options:
 Back arrow—go to the previous screen/location
 Admin— various user/administrative tools
 View—choose to view live or archived images
 Express—search for cameras and maps
 Maps—provides map representation of each site
 BookMarks—bookmark cameras/maps
 Matrices—create user specific matrices
 SignOff —sign off the system
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User Guide
Change Skin & Change Password
User Preferences—Change Skin:
Classic
Choose between “Orange” and “Classic” skins:
 Click Admin/Preferences/Change Skin
 Click Classic to choose the gray and blue color
scheme (default skin)
Orange
 Click Orange to choose the black and orange color
scheme
User Preferences—Change Password:
Change a user password:
 Click Admin/Preferences/Change Password
 User ID name will appear in the space in the top
box
 Type in the current password in space provided
 Type in New Password in space provided
 Retype New Password in the Verify New Password
space provided
 Click Set Password
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Viewing Images
View—Live Images
The Strand Command Module defaults to Live mode upon login.
To manually select Live View:
 Click View on the toolbar
 Click on the box next to Live
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User Guide
Express
Express:
Locate cameras or maps by utilizing the Express
search tool.
User is able to access cameras/maps as assigned by
system administrator.
 Click on the Express button in tool bar
Express:
To view a list specific cameras/maps:
To view a list all cameras/maps:
 Type in the name or a portion of the name of the
 Place the cursor in the search field and click
Enter.
 Click on camera/map to be viewed
camera/map click Enter.
 Click on camera/map to be viewed
 Image will be displayed
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Maps
Maps:
Locate and view map(s):
User is able to access maps as assigned by system
administrator.
 Click Maps on the toolbar
 A list of the maps will be displayed
 Click the name of map to be viewed
Maps—Fixed and PTZ Icons:
 Orange icons on the map indicate camera
locations.
 Triangular icon represents fixed cameras
 Circular icon represents PTZ cameras
 Holding the cursor over the icon provides a live
Snapshot View of the camera image
 Click on the image to retrieve a full size image
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User Guide
Maps: Satellite Navigator
Satellite Navigator:
NOTE: The Satellite Navigator feature is not engaged
on all systems.
The System Administrator will verify if the system is set
up as an Satellite Navigator system.
Satellite Navigator:
 Log in to the Navigator NVR Site using Strand ID
and password
 Select Maps on the tool bar
 Select the desired map
 Move the cursor to the Satellite Site to be
accessed
 A highlighted box appears with the selected
Satellite Site
 Click on the highlighted box to select the remote
location
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Maps: Satellite Navigator
Satellite Navigator:
 Icons in the form of a pin will appear on the map
designating the Satellite NVR Site locations
 Click on the site and the pin icon will turn red
 Satellite diagnostic status information will appear
 Proceed to the Satellite NVR Site by clicking on
the pin icon
Satellite Navigator:
 The remote, Satellite NVR Site is now accessed
 Location of the site is noted in action bar
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User Guide
Maps: Satellite Navigator
Satellite Navigator:
 Browse the Satellite NVR Site using the tool bar
and other navigation features
 Click Return at the bottom of the tool bar to return
to the Navigator site
Satellite Navigator:
To view comprehensive System Monitor Summary diagnostics
through the Navigator NVR go to Admin/Diagnostics
 Select the desired satellite site to view an individual Satellite
NVR diagnostics
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Maps: Satellite Navigator
Satellite Navigator:
 Diagnostics from the selected Satellite NVR Site will be
displayed
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User Guide
BookMarks
BookMarks:
BookMarks allows users to bookmark specific cameras or maps
 Click BookMarks on the toolbar
 Click on the camera/map from the list and the image will be shown in the
viewing area
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Add/Delete Bookmarks
Bookmarks:
Users are able to add or delete cameras/maps as
bookmarks. These are saved as user specific
bookmarks.
Adding/Deleting Bookmarks
Option 1:
 Open a live view image of the camera/map to be
bookmarked
 Right click on the action bar at the top of the image
 Select Add Bookmark to add the camera/map
 Select Remove Bookmark to delete a camera/
map
Adding/Deleting Bookmarks
Option 2:
Bookmarks may also be added and deleted by clicking Admin/Preferences/
Maintain Bookmarks
 A list of cameras/maps are displayed in the viewing area
 Select the box under the bookmark column to add or delete a camera/map
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User Guide
Matrix: Command Module
Matrices:
Users are able to create and save customized
matrices.
To view a previously created Matrix:
 Click on the Matrices button on the toolbar
 Click on the name of the Matrix from the list
 The Matrix will appear in the viewing area (see
above)
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Matrix: Create/Add Cameras
Create a New Matrix
Create a new matrix specific to the user login:
 Click Admin/Preferences/Maintain Matrix
 Type the name of the new matrix in the space
provided and click Maintain Matrix
 The message ‘Future requests will be directed to
(name of Matrix)’ will be displayed
 Users are able to then add cameras to the matrix
Add camera(s) to the matrix
 Select the camera to be added to the Matrix
 Open the camera image in the viewing area (user
must be in Live view mode)
 Right click in the action bar
 Click ‘Save to Matrix (Name of Matrix)’
 The name of the new matrix will appear under the
Matrices button on the toolbar after the first
camera is added to the matrix
 The number of camera images on each user
specific matrix is only limited by monitor size
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User Guide
Matrix: Alter Existing Matrix
Change a Matrix:
 Continue to add images to the Matrix until the desired matrix has been created
Adjust Matrix View
The tiles, or images, within the matrix can be repositioned or
resized.
 To move a tile within the matrix, simply hold down the cursor
within the name bar of the tile and reposition on the matrix
 To resize, place and hold down the cursor in one corner of
the tile and move until reaching the desired size.
NOTE: Tiles will return to default setting when matrix window is
closed.
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Matrix: Delete Image/Delete Matrix
Delete an image from the Matrix:
 Click Matrices on the tool bar
 Click on desired Matrix
 Right click on the tile to be deleted
 Click Remove
 Click the name of the Matrix to refresh
 Image will be deleted
Delete an Existing Matrix
 Click Matrices on the tool bar
 Click on desired Matrix
 Right click on action bar at the top of the screen
 Click Remove Matrix
 Matrix will be deleted and the name will be
removed from the Matrices button on the toolbar
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User Guide
Matrix: Dispatch Command Module
Dispatch Command Module
Dispatch Command is an administrative level 24/7
monitoring station Matrix.
To access the Dispatch Command Module:
 Select Admin/Preferences/Dispatch Command
Dispatch Command—log on:
 A login screen will appear in the viewing area
 Log on to Dispatch Command with the same User
ID and Password that is used in the main login
area
NOTE: User is able to access Dispatch Command as
assigned by system administrator.
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Dispatch Command Matrix: Add Cameras
Dispatch Command—Default Matrix:
 Upon login a default matrix will be shown
NOTE: Command Module toolbar functionality is not
available in Dispatch Command
Dispatch Command—add camera to Matrix:
 Right click on the tile camera image is to be
added
 Click Change Camera
 OR left click on the tile
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Dispatch Command Matrix: Add Cameras
Dispatch Command—add camera:
 The list of floorplans/maps will be displayed as folders
 Click the name of the floorplan/map folder to display the list
of cameras within that building or site
 Click on the camera name to highlight the camera
 Double click or click OK to add it to the selected tile
Dispatch Command—add camera:
 The camera image will appear in the chosen tile
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Dispatch Command Matrix—Toggle/Resolution
Dispatch Command—toggle images
To toggle between several cameras in one tile for
specific time segments:
 Left click on desired tile
 Select the first camera to be displayed in the tile
 Press and hold CTRL to select cameras to be
toggled
 Enter the delay time in seconds in the Delay
space provided to indicate the time rate the
cameras should alternate
 Click OK
 The camera images in the tile will toggle
Dispatch Command—change image resolution/
tile size:
 Right click on image
 Hover over Setup
 Hover over Resolution
 Click the desired resolution for the tile
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User Guide
Dispatch Command Matrix—Add Tile/Copy Row
Dispatch Command—add tile
To add tiles to a row on the matrix:
 Right click in the area you wish to add a tile
 Hover over Setup
 Click Add Tile
 New tile will be added to row
Dispatch Command—copy row:
To copy the setup of an entire row
 Right click on a tile in the row to be copied
 Hover over Setup
 Click Copy Row
 New row will be added to Matrix
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Dispatch Command Matrix—Remove Tile/Row
Dispatch Command—remove tile
To remove a tile
 Right click on the tile to be removed
 Hover over Setup
 Click Remove Tile
 Tile is removed from row
Dispatch Command—remove row
To remove an entire row of tiles:
 Right click on one of the tiles in the row to be
removed
 Hover over Setup
 Click Remove Row
 Row is removed from Matrix
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User Guide
Dispatch Command Matrix—Save/Retrieve Matrix
Dispatch Command—save a matrix
To save the current Matrix configuration:
 Right click on the Matrix
 Hover over File
 Click Save As
 Choose the location to save the Matrix
 Name the Matrix
 Click Save
Dispatch Command—retrieve saved matrix
To retrieve the file from the saved location
 Log into Dispatch Command.
 A default matrix will open upon login
 Right click on the screen
 Hover over File
 Click Open
 Locate the saved Matrix
 Click to open
 Saved Matrix will be displayed
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Dispatch Command Matrix—Remote Master
Dispatch Command—Remote Master and Remote Drone:
Remote Master: Master workstation that controls configuration of matrices to be saved and forwarded
to remote workstations (Remote Drones).
Remote Drone: Remote workstations that receive matrices from master workstation.
NOTE: Remote Master and Remote Drone workstations must be
connected to the same network.
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User Guide
Dispatch Command Matrix—Remote Master
Dispatch Command—setting a remote master:
To set a workstation as a Remote Master, access the
workstation that will be used as the Remote Master
 Right click on the matrix
 Hover over Setup
 Click Remote Master
 Select Enabled (a check mark will appear in the
box)
 A Port number will be displayed in the space
provided
 Click OK
Dispatch Command:
 The Master Matrix will appear in full screen mode
and the tiles will be gray in color
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Matrix: Dispatch Command
Dispatch Command—setting a Remote Drone:
To set a workstation as a Remote Drone, access the
workstation the will be used as the Remote Drone
 Log into Dispatch Command
 Right click on the Matrix
 Hover over Setup
 Click Remote Drone
Dispatch Command:
 A Port Number will appear in the space provided
 Click Enabled
 Enter the Name of the Matrix
 Input the IP Address of the workstation that is
set as the Remote Master
 Click OK
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Matrix: Dispatch Command
Dispatch Command—create Remote Master
matrix:
To setup access to a Remote Drone from a Remote
Master:
 Right click within a blank tile
 Select Change Camera
 Select Remote Displays
 Select the name for the remote drone
 The selected tile will turn green
NOTE: The green tile indicates that the remote
drone is active on the network
Dispatch Command—add cameras to Remote Drone:
 Double click within the green tile and a blank matrix will appear on the remote
drone workstation
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Dispatch Command—Access Remote Master
from Remote Drone:
To setup access to a Remote Drone from a Remote
Master:
 Right click within a blank tile
 Select Change Camera
 Select Remote Displays
 Select the name for the remote drone
 The selected tile will turn green
NOTE: The green tile indicates that the remote
drone is active on the network
User Guide
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Matrix: Dispatch Command—Video Wall
To create multiple matrix displays from one monitoring station:
 Verify the monitoring desktop PC has correct number of monitor attached in the PC’s Display
Settings









Launch the Dispatch Command Application
Right click on Dispatch Command
Select Screen Mode
Click on “Full Screen 1” to move the Matrix to Screen 1
To support a second, third or fourth monitor, launch the Dispatch Command Module again
Right click on the Dispatch Command
Select Screen Mode
Click on “Full Screen 2” to move the Matrix to Screen 2
Repeat to add Strand Matrix Displays to the additional monitors.
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Archived Images
Archived Image Retrieval:
To retrieve and save archived images:
 Click View
 Select Archive (check will appear in box)
There are two methods to retrieve/save archived
images:
Option 1: Retrieve images from a single camera
 Select camera
Option 2: Retrieve images from multiple cameras
 Select desired matrix
NOTE: Multiple archived images can be viewed
simultaneously, but must be saved individually
Archived Image Retrieval:
 End Time: Click End Time and select the
variables—month, day, hour, minute, second,
AM/PM
 Begin Time: Click Begin Time and select the
variables—month, day, hour, minute, second,
AM/PM
 Click OK to begin the archival retrieval
NOTE: It is not mandatory to select an End Time—
this may be left blank
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User Guide
View Archived Images
1
2
3
4
5
6
7
figure 1
figure 2
Archive Control Buttons:
The archive image will be shown in the viewing area. Control bar will
appear at the top of the image (figure 1):
1—Begin record—start saving a video clip to local drive
2—Continuous backward
3—Backward frame by frame
4—Stop/Pause
5—Forward frame by frame
6—Continous forward
7—Rate/Event Wrap
 Rate: move the arrow up to view images at a faster rate and down to
view images at a slower rate.
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View Archived Images
figure 1
figure 2
Save Archived Images to local drive:
Once event to be saved on local drive is located:
 Click the Begin Record button (figure 1)
 Select a location to save the clip
 Name the clip
 Save file—saved clip recording begins
 Click the End Record button to end the saved clip (figure 2)
 Video clip is now saved to local drive
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User Guide
View Alarms
To search archived alarms:
 Select the camera
 Click Show Alarms
 Click desired date and time
 Video segment will be shown
Instant Search:
Search a camera for the most recent available
archive
 Select the camera
 Do not change begin or end time
 Click search
 Video segment for the most recently available
archive (approximately within the last 2 minutes)
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Strand Viewer
Strand Viewer:
To view archived video clips that have been saved to local drive:
Click Admin/Preferences/Strand Viewer
 Click Run to open Java
 The Strand Viewer will appear in the viewing area as shown below
 Click Open from the control bar at the top left of the viewer to receive a list of files
NOTE: Control bar on the Strand Viewer is identical to that in the Archive area with the exception
of the Open button.
The Strand Viewer is available for download at:
http://www.strandusa.com/site12/support/resources/viewer.php
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User Guide
Strand Viewer
Strand Viewer—Open Video Clip
 Browse to locate the locally saved archive video clip (saved as an mjpg file)
 Click on the desired file name
 Click Open Strand Video Clip
Admin/Preferences/Strand Viewer
 Video clip will open in viewing area
 Browse the saved clip by using the control bar
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Analytic Diagnostics
Analytic Diagnostics
To retrieve System analytic diagnostic data:
 click Admin/Diagnostics
Analytic Diagnostics
Analytic Diagnostic data is available for:
 Login History
 Active Sessions
 Alarm Summary
 Camera Check
 System Status
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User Guide
Analytic Diagnostics—Login History
Login History:
Login History allows users to retrieve data on user
login history
 Click Admin/Diagnostics/Login History
 A list of dates will appear that indicate the days
the system has been accessed. The following
details will be shown:
 Login Date
 Host IP address
 Activity (number of users per date)
 To review login history for a specific date, click
on that date.
Login History:
 User name
 Login History provides data, per date, on the
 Logout Type: Signoff, timeout
following:
 Login Time
 Host
 Remote IP from which the user logged
onto the site
 Duration the user was on the site
 Use the back arrow or click Diagnostics to return
to the menu options
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Analytic Diagnostics—Active Sessions
Active Sessions:
 User ID
Active Sessions allows users to retrieve data on
users currently logged into the system.
 IP address the user is logged on from
 Click Admin/Diagnostics
 Click Active Sessions
 Data is displayed for each user currently logged
 User’s Priority Level
 User’s Access Level
 The Host server/NVR
into the systems including:
Alarm Summary:
To retrieve images from cameras set with alarm
functions:
 Click Admin/Diagnostics
 Click Alarm Summary
 Click the specific camera from which to retrieve
images
 Click the time and date from the alarm log list
 A preset time period of archived images of the
alarm incident will appear
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User Guide
Analytic Diagnostics: Camera Check
Camera Check:
Camera Check provides a static snapshot view of all cameras in the system.
 Click Admin/Diagnostics
 Click Camera Check
 Camera images grouped by site with a map of the site in the top, lefthand corner of each camera grouping
 To view a live image click on the image tile
NOTE: Static snapshot images are refreshed every 60 seconds
If a tile is blank with a red box around it, the camera is not recording.
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Analytic Diagnostics: System Status
System Status:
System Status provides current analytical diagnostic information for the system and
cameras including:
 NVR Status (capturing/not capturing)
 Software build
 Status date
 IP Address
 Camera Name
 Camera State
 Error Message
 Rate (FPS)
 Expected (FPS)
User Guide
Special Features: Virtual PTZ
PTZ Controls
Strand virtual PTZ controls allow users to Pan-Tilt-Zoom cameras remotely.
 Select a PTZ camera
 PTZ controls will appear to the right of the viewing area
 Select PTZ Control by clicking on PTZ Control button
 Change camera direction by clicking on a directional button in the PTZ controller
 Change the PTZ zoom rate by clicking the plus or minus button next to Zoom
 Change the PTZ pan/tilt rate by clicking the plus or minus button next to Rate
NOTE: The rate number is indicated in the center of the directional arrows
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Special Features: Virtual PTZ
PTZ Control—presets:
Preset camera positions can be set with a PTZ
camera
 Move the camera to the desired view
 Click the PTZ presets button
 Click the Preset Mgmt button
 Name the Preset in the space provided
 Click apply
 The location will be saved under the PTZ
Presets button.
 These presets are not user specific
PTZ Control—Direct Zoom:
Quickly pan, tilt or zoom to a location by using the
mouse
 Locate the focus area within the image
 Using the mouse, draw a box around the area
and right click
 The camera will quickly zoom to the area
 Use the scroll button on the mouse to zoom in or
out from the area
NOTE: This is a camera specific function, not all
cameras have this feature
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User Guide
Special Features: Scene Enhancer
Scene Enhancer—Live and Archive
Scene Enhancer allows the user to zoom in to a
specific area on a live or archived image while
maintaining full scene viewing capabilities
 Select the camera to be viewed
 Select Live or Archive under View on the tool
bar
 Once the image is in the viewing area, right click
on the image
 Click Show Zoom Area
Scene Enhancer—Live and Archive
 The area outlined in red will be displayed in the Scene Enhancer area to the left of the full image
 Use the mouse to control location of the enhanced area of the image
 Use the mouse scroll wheel to zoom in and out
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Special Features: Scene Enhancer
Scene Enhancer—Live and Archive
To hide the Scene Enhancer feature
 Right click on the image
 Click Hide Zoom Area
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User Guide
Special Features: Save Single Image
Save Singe Image—Live/Archive
Save a single image to the local drive:
 Select the camera
 Choose the image to be saved
 Right click on the image
 Click Save Unsigned Image
Save Single Image—Live/Archive
 Save the image to the desired location
NOTE: This is not an encrypted image and can be enhanced or modified using software
such as Adobe Photoshop
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Configuration Module
Configuration Module:
Configuration Module allows authorized system
administrators access to installation and system
setup functions.
 Click Admin/Diagnostics
 Click Configuration Module
 Login with user ID and password
SEE CONFIGURATION MODULE MANUAL
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User Guide
Emergency Lockdown
Emergency Lockdown:
Emergency Lockdown allows the primary system
administrator to quickly “lock out” any or all users.
All users with priority levels less than the
administrator specified priority level will be forced to
leave the system and will not be allowed access.
Emergency Lockdown:
 Click Admin/Diagnostics
 Click Emergency Lockdown
 Enter the New Level in the space provided
 Click Submit Change
 A new Priority Level has been established
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IT Support 877.877.7110
877.877.7110
www.strandusa.com