Quick Start Guide
For a more complete guide in using your phone, refer to the
User Manual PDF on the microSD card or download
the User Manual PDF from www.htc.com/us
Quick Start Guide
Please Read Before Proceeding
THE BATTERY IS NOT CHARGED WHEN YOU TAKE IT OUT OF THE BOX.
DO NOT REMOVE THE BATTERY PACK WHEN THE PHONE IS
CHARGING.
YOUR WARRANTY IS INVALIDATED IF YOU DISASSEMBLE OR ATTEMPT
TO DISASSEMBLE THE PHONE.
PRIVACY RESTRICTIONS
Some countries require full disclosure of recorded telephone
conversations, and stipulate that you must inform the person with
whom you are speaking that the conversation is being recorded.
Always obey the relevant laws and regulations of your country when
using the recording feature of your phone.
Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN
NO EVENT SHALL HTC OR ITS PROVIDERS BE LIABLE TO USER OR
ANY THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL,
INCIDENTAL OR PUNITIVE DAMAGES OF ANY KIND, IN CONTRACT
OR TORT, INCLUDING, BUT NOT LIMITED TO, INJURY, LOSS OF
REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY,
LOSS OF DATA, AND/OR LOSS OF PROFITS ARISING OUT OF, OR
RELATED TO, IN ANY MANNER, OR THE DELIVERY, PERFORMANCE
OR NONPERFORMANCE OF OBLIGATIONS, OR USE OF THE WEATHER
INFORMATION, DATA OR DOCUMENTATION HEREUNDER REGARDLESS
OF THE FORESEEABILITY THEREOF.
*** IMPORTANT REMINDER ***
Most applications on the phone need a constant Internet connection.
It is strongly recommended that you subscribe to a flat-rate data
plan from your wireless service provider. If you do not have a flat-rate
data plan, you may incur significant data connection charges when
the phone accesses the Internet. We strongly advise you to check
with your wireless service provider for the data rates first before you
use the phone.
Quick Start Guide Congratulations on your purchase of the HTC Hero.
This Quick Start Guide will help you get started with
your Android™-powered phone. For a more complete
guide in using the phone, download the User Manual
PDF.
Contents
1. Inside the Box............................................................4
2. Your HTC Hero............................................................4
3. Before You Turn On Your Phone .........................5
4. Get Started..................................................................7
5. HTC Sense™.................................................................8
6. Get Your Contacts into the Phone................... 11
7. Get On the Internet............................................... 12
8. Get Your Messages Across.................................. 14
9. Social Networking................................................. 15
10. Snap Pictures . ..................................................... 16
11. Get Files into Your Phone................................. 17
12. Reset the Phone.................................................. 18
13. Troubleshooting.................................................. 19
Quick Start Guide
1. Inside the Box
You should find the following items inside the box.
• HTC Hero phone
• USB cable
• International plug adapters
• microSD™ card
• Battery
• AC adapter
• This Quick Start Guide
2. Your HTC Hero
3.5 mm headset jack
Earpiece
Notification
LED
Volume
Control
Touch Screen
TRACKBALL
MENU
SEARCH
CALL
END CALL/POWER
HOME
BACK
Quick Start Guide 3. Before You Turn On Your Phone
1
Remove the back cover
1. Push the back cover up
until it disengages from the
device.
2. Slide the back cover up to
remove.
2
Insert the battery
1. Align the battery’s exposed
copper contacts with the
battery connectors inside the
battery compartment.
2. Insert the contact side of the
battery first then gently push
the battery into place.
3
Insert the microSD card
1. Insert the microSD card into
the slot with its gold contacts
facing down.
2. Press the microSD card all the
way in until you hear a click.
Quick Start Guide
4
Replace the back cover
1. Align the “teeth” on the sides
of the back cover into the 4
notches on the left and right
sides of the device.
2. Slide the back cover down.
You will hear a click when the
back cover is locked in place.
5
Charge the battery
1. Plug the USB connector of
the AC adapter to the USB
connector at the bottom of
your phone.
2. Plug in the AC adapter to
an electrical outlet to start
charging the battery.
The battery is fully charged
after about 3 hours of
charging.
After doing these 5 steps, you are now ready to turn on
your phone for the first time.
Press the END CALL/POWER button on the phone turn it
on.
Quick Start Guide 4. Get Started
When you turn on your phone for the first time, you will
be shown a tutorial on how to use the onscreen keyboard
and you will be asked to allow or refuse the Google
location service.
1.On the tutorial screen, tap the text box to start the
tutorial or tap Skip to skip the tutorial.
2.On the Location consent screen, select the check box
to allow Google’s location service to collect location
data, and then tap Next.
Please note that some applications on your phone,
such as World Clock and Weather, require Google’s
location service to automatically update the time
and weather information for your current location.
Also, Google’s location service connects to the
Internet using your phone’s data or Wi-Fi connection.
3.Tap Finish to finish the setup process and return to
the Home screen.
Quick Start Guide
5. HTC Sense™
Discover HTC enhancements that make the phone just
right for you, help you stay in touch, and leave you
delighted with their ease of use.
Home screen
The Home screen gives you a lot of real estate to work
with so you can add the items you want and need on
the Home screen.
Slide your finger
from right to left
or left to right to
go to the extended
Home screen.
Tip
While in any application, press HOME to display the
Home screen.
The Home screen extends beyond the screen width to
provide more space for you to add items. There are 6
“additional” screens apart from the main Home screen.
HTC widgets
Personalize your Home screen by adding HTC widgets
to it. Choose from Music, People, Twitter™, and a host of
other widgets, and arrange them in multiple profiles so
that your phone molds perfectly to fit your life.
To add HTC widgets to the Home screen, tap
then select HTC widgets.
and
Quick Start Guide Can’t decide how to set up your Home screen? Check
out Scenes that we’ve included in the phone. Scenes
are preset Home screen layouts that you can quickly
apply. On the Home screen, press MENU and then tap
Scenes to check out the presets.
Scenes
Looking to make a scene? You can customize your
Home screen and then save it as a scene.
1.Customize the Home screen by changing the
wallpaper and adding widgets.
2.After you are done customizing, press MENU and
then tap Scenes.
3.Select Current (unsaved) and then tap Save.
4.Enter the Scene name and then tap Done.
Tip
You can rename or delete a custom scene in
the Settings screen. On the Settings screen, tap
Personalize > Scenes, and then press and hold a
custom scene.
Onscreen keyboard
When you start a program or select a field that requires
text or numbers, the onscreen keyboard becomes
available. You can choose from three onscreen keyboard
layouts: QWERTY, Compact QWERTY, and Phone
keypad.
The onscreen keyboard offers
word prediction and spell
correction features helping
you type faster and more
accurately.
An example of an onscreen
keyboard: QWERTY
10 Quick Start Guide
Smart Dial
Dial the way you think. The
Smart Dial feature searches for
contact phone numbers and the
first character of a contact name
as well as from the character
that appears after a space,
dash, or underscore in a contact
name. Whether you’re dialing
by name or number, Smart Dial
gets it right.
People
Bring the people who
matter the most closer. All
your text exchanges, email
conversations, Facebook
status, Flickr photo albums
and phone logs are neatly
organized by your contacts.
Tap a contact in the list to
view all communications
between you and that person.
Quick Start Guide 11
6. Get Your Contacts into the Phone
Keep tabs on your people with People. All your
communications with a contact are neatly arranged for
easy viewing.
On the Home screen, tap
> People.
Adding a new contact using the phone
1.On the All tab, tap Add contact.
2.Tap the Name field, enter the first and last name of
the contact, and choose the order in which to display
the names.
3.Tap
to hide the onscreen keyboard, and then tap
OK.
4.Enter the contact information in the fields provided.
5.Scroll to the bottom of the screen and tap Save.
Synchronizing Google, Exchange ActiveSync
and Outlook contacts
If you have a Google Account, Microsoft Office Outlook,
Windows Address Book (Outlook Express), or an
Exchange ActiveSync account, you can synchronize the
contacts in those accounts with your phone.
Refer to the User Manual PDF to learn how to
synchronize contacts from these accounts.
12 Quick Start Guide
7. Get On the Internet
Connect to the world through a data connection
or Wi-Fi connection. Browse the web, download
applications or games from Android Market, and send/
receive emails.
Using a data connection
Your phone is automatically configured to use your
mobile provider’s 1xRTT/EVDO network.
Select or clear the Mobile network check box in
Settings > Wireless controls to turn on or off the data
connection.
Using Wi-Fi
1.On the Home screen, press MENU and then tap
Settings > Wireless controls.
2.Select the Wi-Fi check box to turn Wi-Fi on. The
phone will scan for available wireless networks.
3.Tap Wi-Fi settings. The network names and security
settings (Open network or Secured with WEP) of
detected Wi-Fi networks are displayed in the Wi-Fi
networks section.
4.Tap a Wi-Fi network to connect. If you selected an
open network, you will be automatically connected
to the network. If you selected a network that
is secured with WEP, enter the key and then tap
Connect.
Quick Start Guide 13
Browsing the web
Experience rich Internet browsing with Browser’s Flash
player, visual bookmarks, and pinch zoom controls.
1.On the Home screen, tap Browser.
2.On the Browser screen, press MENU and then tap the
URL field on top of the screen.
3.Enter the web page address using the keyboard. As
you enter the address, matching web page addresses
will appear on the screen. Tap an address to go
directly to that web page or continue entering the
web page address.
4.Tap Go. On the webpage, use finger gestures to
browse the webpage or to zoom in or out.
Use your thumb and index fingers to
‘spread’ the web page to zoom in.
Use your thumb and index fingers to
‘pinch’ the web page to zoom out.
14 Quick Start Guide
8. Get Your Messages Across
Set up multiple email inboxes ranging from personal
accounts to Enterprise Exchange solutions. Enjoy multiple
viewing options – by conversation threads, flags or
attachment.
To add a POP3/IMAP email account
1.On the Home screen, tap
> Mail.
2.On the Choose a mail provider screen, tap the type
of email account you want to set up. If you do not
see the email account type you want on the screen,
tap Other (POP3/IMAP).
Note If the account type you want to set up is not in the
phone database, you will be asked to enter more
details. It is recommended that you get all pertinent
information for the email account such as incoming/
outgoing server settings before you proceed.
3.Enter the Email address and Password for the email
account and then tap Next.
4.Enter the Account name and Your name and then
tap Finish setup.
To send emails
1.On the Home screen, tap
> Mail.
2.On the email account Inbox, press MENU and then
tap Compose.
3.Enter the message recipient’s email address in
the To field. As you enter information, matching
contacts will appear on the screen. Tap the recipient
or continue entering the email address. If you are
sending the email to several recipients, separate the
email addresses with a comma. You can add as many
message recipients as you want.
Quick Start Guide 15
4.Enter the subject, and then compose your message.
Tap Send.
If you want to set up an Exchange ActiveSync account,
refer to Chapter 5 of the User Manual PDF to learn how.
9. Social Networking
Stay in the loop with your friends with the social
networking features. Update your status and get
updates on events, photos, and status of your friends on
Facebook, view photos on Flickr, and follow your tweets
on Twitter.
The People application is closely integrated with
Facebook and Flickr, letting you know if your friends have
updates on their accounts.
Refer to Chapters 3 and 9 of the User Manual PDF to learn
more about People and Peep (the Twitter client on the
phone.)
16 Quick Start Guide
10. Snap Pictures
With your phone’s 5.0 megapixel camera lens, you can
take sharp and crisp photos. A microSD card must be
installed before taking pictures or recording video.
Taking pictures
1.Press HOME, then tap
> Camera
2.Switch to Photo capture mode.
3.Frame your subject on the screen.
Tip
Hold the phone upright when taking portrait shots or
hold the phone horizontally when taking landscape
shots. By doing this, you do not need to rotate the
photo after capturing it.
4.Tap an area on the screen you want to focus.
The auto-focus indicator appears and starts to focus
on the selected area.
5.Press the TRACKBALL to take the shot.
Auto-focus
indicator
Tip
Slide your finger up or down on the Camera screen to
show the Zoom control. Drag the Zoom control slider up
or down to zoom in or out. You can also slide your finger
up or down on the screen to zoom in or out.
You can also shoot videos with your phone. To learn how
to shoot videos, refer to the User Manual PDF.
Quick Start Guide 17
11. Get Files into Your Phone
Bring your files with you. With the phone’s wide range of
file support, you can view Word, Excel, PowerPoint, and
PDF files, listen to music, and smile at those precious
photos and videos on your phone.
Note You need to have a microSD card installed to copy files
into the phone.
1.Connect the phone to the computer using the USB
cable. A notification icon appears in the status bar.
2.Open the Notifications panel (by pressing and
holding the status bar, and then dragging it down)
3.In the Notifications panel, tap USB connected, and
then tap Mount.
Note When the phone is mounted, you will not be able to
use some of the phone’s applications such as Camera.
You need to turn off USB storage for the phone
to recognize the storage card when the phone is
connected to a computer. Refer to the User Manual for
details.
4.On your computer, navigate to the USB drive of the
phone and open it.
5.Copy the files into the phone’s storage card.
18 Quick Start Guide
12. Reset the Phone
Need to start over? Resetting the phone deletes all data,
including downloaded applications, and resets the phone
back to its initial state—the state before you turned on
the phone for the first time.
Important Make sure to back up important data you have on
the phone before you reset the phone.
To reset the phone
1.On the Home screen, press MENU, and then tap
Settings > Security > Factory data reset.
2.On the Factory data reset screen, tap Reset phone
and then tap Erase everything.
To reset the phone using phone buttons
1.With the phone turned off, press and hold the HOME
and BACK buttons, and then briefly press the END
CALL/POWER button. Release the HOME and BACK
buttons, and then press the TRACKBALL.
2.Wait for the phone to finish the reset process and
then press MENU.
Quick Start Guide 19
13. Troubleshooting
Here are some things you can do when your phone drops
a call, has problems running applications, or is operating
slowly:
• Check if there is enough free space on the phone
to run the application.
To check free space, press HOME > MENU, and
then tap Settings > SD card & phone storage or
Applications.
• Clear data and cache of applications.
To clear data and cache, press HOME > MENU, and
then tap Settings > SD card & phone storage or
Applications > Manage applications.
• Uninstall third-party applications.
To uninstall third-party applications, press HOME
> MENU, and then tap Settings > Applications >
Manage applications.
• If your phone is not responding to input, remove
the battery, wait for 3 seconds, then reinsert the
battery and turn on the phone.
• Backup important phone data and then reset the
phone.
To reset the phone, press HOME > MENU, and then
tap Settings > Security > Factory data reset.
• Check for updates and useful tips on the HTC
website - www.htc.com.
20 Quick Start Guide
Intellectual Property Right Information
Copyright © 2009 Google Inc. Used with permission.
Google, the Google logo, Android, Google Search, Google Maps,
Gmail, YouTube, Android Market, and Google Talk are trademarks of
Google Inc.
Google, the Google logo and Google Maps are trademarks of Google,
Inc. TeleAtlas® Map Data ©2009. Street View Images ©2009 Google.
Important Health Information and Safety Precautions
When using this product, the safety precautions below must be taken
to avoid possible legal liabilities and damages.
Retain and follow all product safety and operating instructions.
Observe all warnings in the operating instructions on the product.
To reduce the risk of bodily injury, electric shock, fire, and damage to
the equipment, observe the following precautions.
Electrical Safety
This product is intended for use when supplied with power from
the designated battery or power supply unit. Other usage may be
dangerous and will invalidate any approval given to this product.
Safety Precautions for Proper Grounding Installation
CAUTION: Connecting to an improperly grounded equipment can
result in an electric shock to your device.
This product equipped with a USB Cable for connecting with desktop
or notebook computer. Be sure your computer is properly grounded
(earthed) before connecting this product to the computer. The power
supply cord of a desktop or notebook computer has an equipmentgrounding conductor and a grounding plug. The plug must be
plugged into an appropriate outlet which is properly installed and
grounded in accordance with all local codes and ordinances.
Quick Start Guide 21
Safety Precautions for Power Supply Unit
•
•
Use the correct external power source
A product should be operated only from the type of power
source indicated on the electrical ratings label. If you are
not sure of the type of power source required, consult your
authorized service provider or local power company. For a
product that operates from battery power or other sources,
refer to the operating instructions that are included with
the product. This product should be operated only with the
following designated power supply unit(s):
• AC Adapter: HTC, Model TC P300
Handle battery packs carefully
This product contains a Li-ion battery. There is a risk of fire
and burns if the battery pack is handled improperly. Do
not attempt to open or service the battery pack. Do not
disassemble, crush, puncture, short external contacts or
circuits, dispose of in fire or water, or expose a battery pack to
temperatures higher than 140˚F (60˚C).
Warning Danger of explosion if battery is incorrectly replaced. To reduce risk
of fire or burns, do not disassemble, crush, puncture, short external
contacts, expose to temperature above 140° F (60° C), or dispose of in
fire or water. Replace only with specified batteries. Recycle or dispose
of used batteries according to the local regulations or reference
guide supplied with your product.
Note This product should be operated only with the following designated
Battery Pack: HTC, Model RHOD160
•
Take extra precautions:
• Keep the battery or device dry and away from water or any
liquid as it may cause a short circuit.
• Keep metal objects away so they don’t come in contact
with the battery or its connectors as it may lead to short
circuit during operation.
• The phone should be only connected to products that bear
the USB-IF logo or have completed the USB-IF compliance
program.
22 Quick Start Guide
• Do not use a battery that appears damaged, deformed,
or discolored, or the one that has any rust on its casing,
overheats, or emits a foul odor.
• Always keep the battery out of the reach of babies and
small children, to avoid swallowing of the battery. Consult
the doctor immediately if the battery is swallowed.
• Only use the battery with a charging system that has been
qualified with the system per this standard, IEEE-Std-17252006. Use of an unqualified battery or charger may present
a risk of fire, explosion, leakage or other hazard.
• Replace the battery only with another battery that has been
qualified with the system per this standard, IEEE-Std-17252006. Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard.
• Avoid dropping the phone or battery. If the phone or
battery is dropped, especially on a hard surface, and
the user suspects damage, take it to a service center for
inspection.
• If the battery leaks:
• Do not allow the leaking fluid to come in contact
with skin or clothing. If already in contact, flush the
affected area immediately with clean water and
seek medical advice.
• Do not allow the leaking fluid to come in contact
with eyes. If already in contact, DO NOT rub; rinse
with clean water immediately and seek medical
advice.
• Take extra precautions to keep a leaking battery
away from fire as there is a danger of ignition or
explosion.
Safety Precautions for Direct Sunlight
Keep this product away from excessive moisture and extreme
temperatures. Do not leave the product or its battery inside a vehicle
or in places where the temperature may exceed 140°F (60°C), such as
on a car dashboard, window sill, or behind a glass that is exposed to
direct sunlight or strong ultraviolet light for extended periods of time.
This may damage the product, overheat the battery, or pose a risk to
the vehicle.
Quick Start Guide 23
Prevention of Hearing Loss
CAUTION: Permanent hearing loss may occur if
earphones or headphones are used at high volume
for prolonged periods of time.
Road Safety
Vehicle drivers in motion are not permitted to use telephony services
with handheld devices, except in the case of emergency. In some
countries, using hands-free devices as an alternative is allowed.
Safety Precautions for RF Exposure
•
•
•
•
Avoid using your phone near metal structures (for example,
the steel frame of a building).
Avoid using your phone near strong electromagnetic sources,
such as microwave ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or
accessories that do not contain any metal.
Use of non-original manufacturer-approved accessories may
violate your local RF exposure guidelines and should be
avoided.
Interference with Medical Equipment Functions
This product may cause medical equipment to malfunction. The use
of this device is forbidden in most hospitals and medical clinics.
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to assist
you in obtaining this information.
Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.
24 Quick Start Guide
Nonionizing Radiation
Your device has an internal antenna. This product should be operated
in its normal-use position to ensure the radiative performance and
safety of the interference. As with other mobile radio transmitting
equipment, users are advised that for satisfactory operation of the
equipment and for the safety of personnel, it is recommended that no
part of the human body be allowed to come too close to the antenna
during operation of the equipment.
Use only the supplied integral antenna. Use of unauthorized
or modified antennas may impair call quality and damage the
phone, causing loss of performance and SAR levels exceeding the
recommended limits as well as result in non-compliance with local
regulatory requirements in your country.
To assure optimal phone performance and ensure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always use your device only in its normal-use position. Contact with
the antenna area may impair call quality and cause your device to
operate at a higher power level than needed. Avoiding contact with
the antenna area when the phone is IN USE optimizes the antenna
performance and the battery life.
Antenna Location
Quick Start Guide 25
General Precautions
•
•
•
•
•
•
Avoid applying excessive pressure to the device
Do not apply excessive pressure on the screen and the device
to prevent damaging them and remove the device from your
pants’ pocket before sitting down. It is also recommended
that you store the device in a protective case and only use the
device stylus or your finger when interacting with the touch
screen. Cracked display screens due to improper handling are
not covered by the warranty.
Heed service markings
Except as explained elsewhere in the Operating or Service
documentation, do not service any product yourself. Service
needed on components inside the device should be done by
an authorized service technician or provider.
Damage requiring service
Unplug the product from the electrical outlet and refer
servicing to an authorized service technician or provider
under the following conditions:
• Liquid has been spilled or an object has fallen into the
product.
• The product has been exposed to rain or water.
• The product has been dropped or damaged.
• There are noticeable signs of overheating.
• The product does not operate normally when you follow
the operating instructions.
Avoid hot areas
The product should be placed away from heat sources such
as radiators, heat registers, stoves, or other products (including
amplifiers) that produce heat.
Avoid wet areas
Never use the product in a wet location.
Avoid using your device after a dramatic change in
temperature
When you move your device between environments with
very different temperature or humidity ranges, condensation
may form on or within the device. To avoid damaging the
device, allow sufficient time for the moisture to evaporate
before using the device.
26 Quick Start Guide
NOTICE
•
•
•
•
•
•
When taking the device from low-temperature conditions into a
warmer environment or from high-temperature conditions into
a cooler environment, allow the device to acclimate to room
temperature before turning on power.
Avoid pushing objects into product
Never push objects of any kind into cabinet slots or other
openings in the product. Slots and openings are provided for
ventilation. These openings must not be blocked or covered.
Mounting accessories
Do not use the product on an unstable table, cart, stand,
tripod, or bracket. Any mounting of the product should follow
the manufacturer’s instructions, and should use a mounting
accessory recommended by the manufacturer.
Avoid unstable mounting
Do not place the product with an unstable base.
Use product with approved equipment
This product should be used only with personal computers
and options identified as suitable for use with your
equipment.
Adjust the volume
Turn down the volume before using headphones or other
audio devices.
Cleaning
Unplug the product from the wall outlet before cleaning. Do
not use liquid cleaners or aerosol cleaners. Use a damp cloth
for cleaning, but NEVER use water to clean the LCD screen.
Regulatory Agency Identifications
For regulatory identification purposes, your product is assigned a
model number of HERO200.
To ensure continued reliable and safe operation of your device, use
only the accessories listed below with your HERO200.
The Battery Pack has been assigned a model number of RHOD160.
Operating temperature range: 32°F to 104°F (0°C to 40°C)
Note This product is intended for use with a certified Class 2 Limited Power
Source, rated 5 Volts DC, maximum 1 Amp power supply unit.
Quick Start Guide 27
Federal Communication Commission Interference
Statement
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one of the following measures:
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio or television
technician for help.
FCC Caution: Any changes or modifications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate this equipment.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Important - Radiation Exposure Statement: This equipment
complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific
operating instructions for satisfying RF exposure compliance. To
maintain compliance with FCC RF exposure compliance requirements,
please follow operation instruction as documented in this guide. This
transmitter must not be co-located or operating in conjunction with
any other antenna or transmitter, except the transmitters built-in with
this device.
28 Quick Start Guide
SAR Information
1.13 W/KG @ 1g (HEAD)
0.711 W/KG @ 1g (BODY)
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
For body worn operation, this phone has been tested and meets the
FCC RF exposure guidelines when used with the HTC Corporation
accessories supplied or designated for this product. Use of other
accessories may not ensure compliance with the FCC RF exposure
guidelines.
Your wireless mobile CDMA phone is a radio transmitter and receiver.
It is designed and manufactured not to exceed the emission limits
for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government. These limits
are part of comprehensive guidelines and establish permitted levels
of RF energy for the general population. The guidelines are based
on the safety standards previously set by both U.S. and international
standards bodies:
•
•
American National Standards Institute (ANSI) IEEE. C95.1-1992.
National Council on Radiation Protection and Measurement
(NCRP). Report 86. 1986.
• International Commission on Non-Ionizing Radiation
Protection (ICNIRP) 1996.
• Ministry of Health (Canada), Safety Code 6. The standards
include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile CDMA phone employs a
unit of measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by the FCC is 1.6 W/kg*.
The FCC has granted an Equipment Authorization for this model
device with all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines. SAR information on this model
device is on file with the FCC and can be found under the Display
Grant section of https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/
GenericSearch.cfm after searching on FCC ID: NM8HERO200.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
Quick Start Guide 29
(CTIA) website as http://www.phonefacts.net.
Additional information on Specific Absorption Rates (SAR) can be
found on the Cellular Telecommunications & Internet Association
(CTIA) website as http://www.phonefacts.net.
* In the U.S. and Canada, the SAR limit for mobile CDMA phone used
by the public is 1.6 Watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give
additional protection for the public and to account for any variations
in usage.
Normal condition only to ensure the radiative performance and
safety of the interference. As with other mobile radio transmitting
equipment, users are advised that for satisfactory operation of the
equipment and for the safety of personnel, it is recommended that no
part of the human body be allowed to come too close to the antenna
during operation of the equipment.
Telecommunications & Internet Association (TIA) safety
information
•
•
Pacemakers
The Health Industry Manufacturers Association recommends
that a minimum separation of six inches be maintained
between a handheld wireless phone and a pacemaker to
avoid potential interference with the pacemaker. These
recommendations are consistent with the independent
research by and recommendations of Wireless Technology
Research. Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from
their pacemaker when the phone is turned ON.
• Should not carry the phone in a breast pocket.
• Should use the ear opposite the pacemaker to minimize
the potential for interference. If you have any reason to
suspect that interference is taking place, turn the phone
OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some
hearing aids. In the event of such interference, you may want
to consult your service provider, or call the customer service
line to discuss alternatives.
30 Quick Start Guide
•
Other Medical Devices
If you use any other personal medical device, consult
the manufacturer of your device to determine if they are
adequately shielded from external RF energy. Your physician
may be able to assist you in obtaining this information.
Turn the phone OFF in health care facilities when any
regulations posted in these areas instruct you to do so.
Hospitals or health care facilities may be using equipment
that could be sensitive to external RF energy.
WEEE Notice
The Directive on Waste Electrical and Electronic Equipment (WEEE),
which entered into force as European law on 13th February 2003,
resulted in a major change in the treatment of electrical equipment
at end-of-life.
The purpose of this Directive is, as a first priority, the prevention of
WEEE, and in addition, to promote the reuse, recycling and other
forms of recovery of such wastes so as to reduce disposal.
The WEEE logo (shown at the left) on the product or on its
box indicates that this product must not be disposed of or
dumped with your other household waste. You are liable to
dispose of all your electronic or electrical waste equipment by
relocating over to the specified collection point for recycling
of such hazardous waste. Isolated collection and proper
recovery of your electronic and electrical waste equipment at
the time of disposal will allow us to help conserving natural
resources. Moreover, proper recycling of the electronic and
electrical waste equipment will ensure safety of human health
and environment. For more information about electronic and
electrical waste equipment disposal, recovery, and collection
points, please contact your local city centre, household
waste disposal service, shop from where you purchased the
equipment, or manufacturer of the equipment.
RoHS Compliance
This product is in compliance with Directive 2002/95/EC of the
European Parliament and of the Council of 27 January 2003, on the
restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS) and its amendments.
Quick Start Guide 31
12 Month Limited Warranty
Personal Communications Devices, LLC (the Company)
warrants to the original retail purchaser of this handheld
portable cellular telephone, that should this product or any
part thereof during normal consumer usage and conditions,
be proven defective in material or workmanship that results in
product failure within the first twelve (12) month period from
the date of purchase, such defect(s) will be repaired or replaced
(with new or rebuilt parts) at the Company’s option, without
charge for parts or labor directly related to the defect(s).
The antenna, keypad, display, rechargeable battery and battery
charger, if included, are similarly warranted for twelve (12)
months from date of purchase.
This Warranty extends only to consumers who purchase the
product in the United States or Canada and it is not transferable
or assignable.
This Warranty does not apply to:
(a) P roduct subjected to abnormal use or conditions, accident,
mishandling, neglect, unauthorized alteration, misuse,
improper installation or repair or improper storage;
(b) Product whose mechanical serial number or electronic serial
number has been removed, altered or defaced;
(c) Damage from exposure to moisture, humidity, excessive
temperatures or extreme environmental conditions;
(d) Damage resulting from connection to, or use of any
accessory or other product not approved or authorized by
the Company;
(e) Defects in appearance, cosmetic, decorative or structural
items such as framing and nonoperative parts;
32 Quick Start Guide
(f ) Product damaged from external causes such as fire, flooding,
dirt, sand, weather conditions, battery leakage, blown fuse,
theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of
the product, for geographic coverage, for inadequate signal
reception by the antenna or for communications range or
operation of the cellular system as a whole.
When sending your wireless device to Personal
Communications Devices, LLC for repair or service, please
note that any personal data or software stored on the device
may be inadvertently erased or altered. Therefore, we strongly
recommend you make a back up copy of all data and software
contained on your device before submitting it for repair or
service. This includes all contact lists, downloads (i.e. third-party
software applications, ringtones, games and graphics) and any
other data added to your device. In addition, if your wireless
device utilizes a SIM or Multimedia card, please remove the
card before submitting the device and store for later use when
your device is returned, Personal Communications Devices,
LLC is not responsible for and does not guarantee restoration
of any third-party software, personal information or memory
data contained in, stored on, or integrated with any wireless
device, whether under warranty or not, returned to Personal
Communications Devices, LLC for repair or service.
To obtain repairs or replacement within the terms of this
Warranty, the product should be delivered with proof of
Warranty coverage (e.g. dated bill of sale), the consumer’s
return address, daytime phone number and/or fax number and
complete description of the problem, transportation prepaid,
to the Company at the address shown below or to the place
of purchase for repair or replacement processing. In addition,
for reference to an authorized Warranty station in your area,
Quick Start Guide 33
you may telephone in the United States (800) 229-1235, and in
Canada (800) 465-9672 (in Ontario call 416-695-3060).
THE EXTENT OF THE COMPANY’S LIABILITY UNDER THIS
WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT
PROVIDED ABOVE AND, IN NO EVENT, SHALL THE COMPANY’S
LIABILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER
FOR THE PRODUCT. ANY IMPLIED WARRANTIES, INCLUDING
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE
DURATION OF THIS WRITTEN WARRANTY. ANY ACTION FOR
BREACH OF ANY WARRANTY MUST BE BROUGHT WITHIN A
PERIOD OF 18 MONTHS FROM DATE OF ORIGINAL PURCHASE.
IN NO CASE SHALL THE COMPANY BE LIABLE FOR AN SPECIAL
CONSEQUENTIAL OR INCIDENTAL DAMAGES FOR BREACH
OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
WHATSOEVER. THE COMPANY SHALL NOT BE LIABLE FOR
THE DELAY IN RENDERING SERVICE UNDER THIS WARRANTY
OR LOSS OF USE DURING THE TIME THE PRODUCT IS BEING
REPAIRED OR REPLACED.
No person or representative is authorized to assume for
the Company any liability other than expressed herein in
connection with the sale of this product.
Some states or provinces do not allow limitations on how
long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damage so the above limitation
or exclusions may not apply to you. This Warranty gives you
specific legal rights, and you may also have other rights, which
vary from state to state or province to province.
IN USA:
Personal Communications Devices, LLC
555 Wireless Blvd.
Hauppauge, NY 11788
(800) 229-1235
34 Quick Start Guide
IN CANADA:
Personal Communications Devices, LLC
Canada Company
5535 Eglinton Avenue West
Suite# 234
Toronto, ON M9C 5K5
(800) 465-9672
www.htc.com
90H01304-06M Rev.A