Coaching Log
TM
Computerised Client Management
System For Coaches
Quick-Start User Manual
The information in this document is subject to change without notice
and does not represent a commitment on behalf of Leslie Posner or
Pure Coaching.
© Leslie Posner 2004 - 2006. All rights reserved.
No part of this document may be reproduced, stored or transmitted by
any means without written permission from the author.
All trademarks and trade names are the properties of their respective
owners.
Document version 1.0.
August 2006.
DISCLAIMER.
This document is intended as an aid to assist you in your actions with
regard to the set-up and use of the Coaching Log™ database version
1.4. We have made every effort to ensure the accuracy of the
information contained within this document however, no liability is
accepted by Leslie Posner or Pure Coaching for any real or
consequential damage or loss of data or information as a result of any
actions taken in conjunction with the information contained within this
document.
i
About this document.
Objective.
The objective of document is to provide assistance to users regarding
the installation and use of the Coaching Log™ database. To this end,
graphical representations of all steps are presented with supporting
textual instructions.
Layout.
The information in this document includes links giving the reader the
possibility to go directly to areas of interest.
Getting the most from this document.
To get the most from this document, it is suggested you read through it
first and get acquainted with the layout and behaviour of the links. This
will assist you to easily manage the installation and launch and to find
your way round more easily regarding data entry.
ii
Table Of Contents
Installation
1
.NET™ Framework
Coaching Log™
Launching the Application
Start Screen
Finding Your Way Round
Main Toolbar
Main Menu
File
2
3
11
12
13
13
14
14
Save
14
Exit
14
Edit
15
Undo Unsaved Changes
15
Insert New Record
15
Delete Current Record
15
Database
16
Backup
16
Restore
18
Contents and Index
20
About
20
Greyed out menu items
20
Entering Data
People
Companies
My Details
Prospects
Coachee Sessions And Invoices
Sessions As Coach
21
21
23
24
25
26
26
Coachee Invoices
27
Sessions As Coachee
28
Coach Invoices
29
Training/CPD
Projects
Drop Down Lists
Countries
30
31
32
33
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Data Grids
Entering Data
Date Cells
34
34
35
Drop Down List Cells
36
Invoice To: and Invoiced By: Cells
38
Invoice No.: Cells
41
Entering Invoice Data
41
Tying The Invoice To Sessions
43
Notes
46
Deleting Rows
Reports
47
48
Sessions – By Coachee and All Coachees
Date Range
No Date Range
Sessions – By Coach and All Coaches
Training
Personal CPD
Personal CPD Cost
ICF Credentialing Reports
Client Hours
Letters of Reference
Invoices
Single
Summary – By Coachee And All Coachees
No Date Range
Report Panel Buttons
Page Navigation
Print
Refresh
Export
Toggle Group Tree
Zoom
Search Text
Report Options
Title on Report
Address on Report
Address on Report – Client Ref. only (Confidentiality)
Zip before City
Country on Report
My Name on Report
48
49
51
52
53
54
55
56
57
58
59
60
62
64
65
65
66
67
68
70
71
72
74
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75
76
77
78
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Installation
Locate the folder in which you save the downloaded setup executable.
Note: If you are installing from CD, locate setup.exe on the CD. All other instructions are the
same.
Double click the icon adjacent to the filename.
This will launch the InstallShield wizard that will guide you through the installation.
1
.NET™ Framework
Coaching Log™ requires Microsoft® .NET™ 1.1 Framework.
If this is not already installed on your machine you will see this dialog box.
Click Yes.
When you see this dialog box
click I agree and then click Install.
Once .NET™ installation is complete you will see this dialog box.
Click OK.
2
Coaching Log™
This takes you to the second part of the installation, the installation of the Coaching Log™
application itself.
The next dialog bow you will see is this one.
Click Next.
3
The next dialog box is the License Agreement.
Please read this carefully and only proceed if you accept.
Having read the license agreement thoroughly, and only if you accept, click Yes.
4
The next dialog box is for you to enter your personal details
Note: In order the Next button is activated directly upon entry of the User Name a dash ‘-‘ has
been entered by default in the Company Name field. This can be overwritten if you wish to enter
your company name.
You can install Coaching Log™ for use by all users or only yourself.
Note: Any user wishing to use Coaching Log™ must have a user account type of Computer
administrator. This application will not function with Limited user account types.
If in doubt, check your account type via Control Panel User Accounts.
When you have entered your details and selected the user click Next.
5
This dialog box shows you the destination folder in which the application will be installed and
allows you to choose another folder if you so wish.
Note: The destination folder displayed initially depends on the configuration of your system and
may be different from the example below.
If you are happy with the current destination folder click Next, otherwise click Browse to
select the folder in which you wish to install Coaching Log™.
Once you have selected a folder, this will be displayed in the Destination Folder window.
6
This dialog box allows you to review the details you entered previously.
If you are happy with these details click Next, otherwise click Back and correct as required.
7
Installation starts and you will see this dialog box with the progress bar indicating the progress of
the various stages.
8
When the installation is complete, if it is the first time you have installed Coaching Log™ on your
machine, you will see this dialog box.
Select when you wish to restart your computer and click Finish.
9
If you have previously installed Coaching Log™ on your machine you will see this dialog box.
Click Finish.
10
Launching the Application
After installation, Coaching Log™ can be launched via Start/All Programs.
The first thing the application does as it starts is to fill the datasets from the database.
During this time you will see this dialog box.
11
Start Screen
Once the datasets have been filled, the application is ready for use and you will see this panel.
12
Finding Your Way Round
Main Toolbar
All areas of the application are accessed via the mail toolbar icons.
Moving your mouse over the icons will open a tool tip showing the name of the panel that will be
opened when clicking the icon.
From left to right these are:
™
™
™
™
™
™
™
™
™
™
Sessions
Training
People/Prospects
Companies
Projects
Lists
My Details
Countries
Reports
Help
There are three icons with a downward pointing arrow to their right: Sessions, People and Reports.
In the example of the People icon the main icon and downward pointing arrow have separate
functions, with the main icon taking you to the People panel and the downward pointing arrow
taking you to the Prospects data grid.
In the example of the other two icons: Sessions and Reports, the main icon has no function and
the downward pointing arrow opens a drop down menu from which you can select your choice.
Note: The Sessions menu and Reports menu options regarding Supervision and Mentoring and
Reports menu options regarding Company, Client and Contact invoices and are not implemented
in this version.
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Main Menu
The main menu is where you find the following:
File Save and Exit.
Save saves any changes made to existing records in panels or data grids and any new records
created via Edit Insert New Record.
Exit exits the application, as does clicking the red button with the white cross at the top right of the
main frame.
On exiting the application you will see this dialog box.
Clicking No will return you to the application. Hitting Enter is the same as clicking No.
Clicking Yes will close the application.
If there are any unsaved changes you will see a dialog box similar to this.
Click Yes to save the changes and exit. Hitting Enter is the same as clicking Yes.
Click no to discard the changes and exit.
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Edit Undo Unsaved Changes, Insert New Record and Delete Current Record.
Undo Unsaved Changes cancels all changes that have not yet been saved to the database.
Insert New Record creates a new record in the People, Companies, Projects or Countries panels.
Delete Current Record deletes the current record from the People, Companies, Projects or
Countries panels.
Note: If you create or delete a record in error you can roll back by clicking Undo Unsaved Changes
as long as the changes have not been saved.
15
Database Backup and Restore.
Backup makes a backup copy of the current working database to the location you select via this
dialog box.
On clicking Database Backup you will see a dialog box similar to this.
You navigate to the location in which you wish to save the backup copy via the Save in window.
It is recommended that you store the backup copy of your working database in a folder that
is not a sub folder of the folders created by the application during installation, as these
folders will be removed during de-installation or re-installation hence you will lose your
database backup.
The File name is already set to CoachingLog.mdb. You can alter the file name if you wish so you
can save different versions of the database, say by date, or if you are working with different
databases for different activities.
The File type is set to Database (.mdb) and should not be altered.
When you are happy with the settings click Save.
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If the file name you have set for the backup does not exist in the location you have specified then
the backup will be saved and you will see this dialog box
If the file name you have set for the backup already exists in the location you have specified then
you will see a dialog box similar to this
If you a sure that you want to overwrite the existing file click Yes. Otherwise click No and go back
to repeat the process.
Clicking Yes will replace the existing file with a copy of the current working database.
When the backup is complete you will see this dialog box
Click OK.
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Restore restores a previously made backup copy of the database to the location of the current
working database.
You may wish to restore the database if, for example, you have inadvertently deleted a record and
want to roll back or if you are working with different databases for different activities.
On clicking Database Restore you will see a dialog box similar to this.
Navigate to the location in which the backup copy you wish to restore is stored via the Save in
window.
Note: This is correct. Although you are restoring (saving) the database to the current working
database location, the process uses a dialog box where we don’t have control over the labels.
CoachingLod.mdb is already entered in the File name window.
18
If you have saved different versions of the database with different file names as suggested
previously, click on the file you wish to restore and the file name will be plugged into the File name
window.
Note: Although you may select a file name to be restored that is other than CoachingLog.mdb, the
name given to the database restored to the working database location will be CoachingLog.mdb,
as this is the only one recognised by the application.
When you are happy with the settings click Save.
You will then see this dialog box
If you are sure you wish to proceed, click Yes, otherwise click No.
If you click Yes you will see this dialog box
If you are sure you want to replace the current database click Yes, otherwise click no.
If you click Yes the current working database will be replaced by the database you selected and
you will see this dialog box as the datasets are filled
Once the datasets are filled you will see the start screen and the application is ready for use.
19
Help Contents and Index and About.
Contents and Index launches Help and displays the Contents and Index tabs.
About displays this dialog box giving information about the application
Click OK or click the red square with the white cross in the top right corner to close.
Greyed out menu items. Depending upon where you are in the application certain menu items
may be greyed out indicating they are not available from that area.
20
Entering Data
Coaching Log™ ships with several dummy records already entered into the database so you can
see what is entered where and generate examples of reports as you find your way round
immediately after installation.
When you are ready to enter your own information you can either change the information already
entered in the dummy records, or delete them and enter your own from scratch.
Here we will walk you through the key areas for data entry.
People
All personal information regarding the people with whom you work, be they coachees, coaches,
clients, prospects, associates, referral partners etc., is entered via the People panel, as are any
confidentiality references and the selection of which of the ICF credentialing reports: Client Hours
and Letters of Reference, if any, in which you want this person’s details to appear.
21
You can enter as much information as you want but the minimum information you must enter is
Title, Country and Relationship.
There are certain fields with and arrow
to the right. Clicking in the field or this arrow will present
you with a drop down list from which you can choose the value you want to enter in the field.
Note: In the case you cannot find a suitable entry in the list, you can add your own entries to the
drop down list.
There are no default selections for Title and Relation so you must choose these from the drop
down lists displayed when you click in the field or on the arrow.
For the country, unless you choose otherwise the first country on the list, AFGHANISTAN, will be
entered by default.
Note: Where you wish to enter the name of the company a person works for, the company
information must first be entered via the Companies panel and the record saved before you can
make a selection from the drop down list.
The E-mail and Web fields have buttons to their right. Clicking the button to the right of the E-mail
field will launch your default e-mail client and plug the address from the E-mail field into the To:
field of the new e-mail.
Clicking the button to the right of the Web field will launch your default web browser and take you
to the URL entered in the Web field.
22
Companies
This is where you enter all information regarding any companies your coachees, coaches, clients,
associates etc. work for, your own company details and also the details of any training providers
you wish to record details of your training with.
The minimum information you must enter is Country and, unless you choose otherwise, the first
country on the list, AFGHANISTAN, will be entered by default.
The Country field has an arrow
to the right. Clicking in the field or this arrow will present you
with a drop down list from which you can choose the country name you want to enter in the field.
The E-mail and Web fields have buttons to their right. Clicking the button to the right of the E-mail
field will launch your default e-mail client and plug the address from the E-mail field into the To:
field of the new e-mail. Clicking the button to the right of the Web field will launch your default web
browser and take you to the URL entered in the Web field.
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My Details
This is where you enter all information regarding yourself.
The information in the lower ‘Company’ section of the panel is plugged in when you select your
company name from the drop down list and save the record.
Note: Before you can select a company name from the drop down list you must first enter the
information via the Companies panel and save the record.
You can enter as many of these records as you desire, for example, if you have different
companies or one company with a number of office locations.
The information you enter here will appear on report headers, dependant upon your selection of
the various report options.
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Prospects
This is where you can record your activities with any prospects prior to them signing up as a
coachee, client etc. or, in the case you are selecting a coach, prior to you signing up with them.
The information in the top section of the panel is display only and comes from the information you
entered in the People panel where you set the relation as Prospect.
In this example there is only one record but where there are several records (Prospects) you select
the record (Prospect) you wish to enter information for by using the navigation buttons at the
bottom of the panel.
Once you have navigated to the record for which you want to enter activity details, this information
is entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
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Sessions And Invoices
Sessions As Coach
This is where you can record the details of all the sessions you have with your coachees.
The information in the top section of the panel is display only and comes from the information you
entered in the People panel where you set the relation as Coachee.
To select the record (Coachee) you wish to enter information for use the navigation buttons at the
bottom of the panel.
Once you have selected the record for which you want to enter session details, this information is
entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
26
Coachee Invoices
This is where you can record the details of the invoices you raise for the sessions you have with
your coachees.
The information in the top section of the panel is display only and comes from the information you
entered in the People panel where you set the relation as Coachee.
To select the record (Coachee) you wish to enter information for use the navigation buttons at the
bottom of the panel.
Once you have selected the record for which you want to enter invoice details, this information is
entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
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Sessions As Coachee
This is where you can record the details of all the sessions you have with your coaches.
The information in the top section of the panel is display only and comes from the information you
entered in the People panel where you set the relation as Coach.
To select the record (Coach) you wish to enter information for use the navigation buttons at the
bottom of the panel.
Once you have selected the record for which you want to enter session details, this information is
entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
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Coach Invoices
This is where you can record the details of the invoices you receive for the sessions you have with
your coaches.
The information in the top section of the panel is display only and comes from the information you
entered in the People panel where you set the relation as Coach.
To select the record (Coach) you wish to enter information for use the navigation buttons at the
bottom of the panel.
Once you have selected the record for which you want to enter invoice details, this information is
entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
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Training/CPD
This is where you can record the details of all the training and CPD you undertake.
The information in the top section of the panel is display only and comes from the information you
entered in the Companies panel where you checked the Training Provider checkbox.
To select the record (Training Provider) you wish to enter information for use the navigation
buttons at the bottom of the panel.
Once you have selected the record for which you want to enter session details, this information is
entered directly into the data grid in the lower half of the panel and is covered in the Data Grids
section.
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Projects
This is where you can record the details of any specific projects you may wish to associate any
sessions with in order to add more detail to your records should you wish.
The project names entered here can be selected from the drop down list that appears when you
click in the Project cell in the Sessions As Coach and Sessions As Coachee data grids.
You select the record (Project) you wish to enter information for by using the navigation buttons at
the bottom of the panel.
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Drop Down Lists
This is where you can enter any details you wish to see in the drop down lists that appear when
you click the
buttons on the various panels.
Note: To ensure database integrity, it is only possible to add new entries to the lists. It is not
possible to alter or delete any entry so, if you make an error, it is not possible to correct it after it
has been saved.
In view of this, it is recommended that you make a backup copy of your database before
adding any entries to these lists. In the event you make a mistake you can roll back simply by
restoring the database.
To enter data you simply click in the cell in the list in which you want the new data to appear, enter
the data and save the record.
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Countries
This panel is primarily for reference and covers, amongst others, the ISO currency codes and
international dialing codes.
If you wish to add to or alter any of the records you can simply by entering the new information and
saving the record.
You select the record (Country) you wish to view information for by using the navigation buttons at
the bottom of the panel.
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Data Grids
On the Prospects, Coachee Sessions And Invoices, Coach Sessions And Invoices and Training
and CPD panels, in order to display the details regarding activities with a prospect, sessions and
invoices for a coachee or coach and training/CPD with a training provider in an ‘at a glance’
format, data grids have been used and appear in the lower half of the various panels.
The layout of the data grid is similar to that of a spreadsheet as it is comprised of columns and
rows, with each row corresponding to a record in the database.
Entering Data
In order to maintain database integrity a number of the cells in the data grids present the user with
calendars or drop down lists from which to select the desired value, similarly to that described
previously.
With all data grids you can modify the data already entered by clicking on a cell in an existing row
and either select a new value from the calendar or drop down list, or enter the new value directly
where the cell allows it e.g. session duration, invoice reference number (Ref. No.:), fee and tax
amounts, invoice terms, notes etc., or you can create a new record by clicking in a cell in the blank
row at the bottom of the data grid.
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Date Cells
Clicking in any date cell will open a pop-up calendar.
You select the date in the calendar by clicking on it and can scroll through the months by clicking
the arrow buttons at the left and right sides of the calendar header. You can scroll quickly through
years by clicking the buttons that appear when clicking on the year in the calendar header.
Once you click on the date in the calendar, the calendar will disappear and the date will be
plugged into the cell you clicked on that opened the calendar.
Note: There are some date cells that stay blank once the calendar disappears. The date selected
is actually plugged into the cell and will be displayed when you move to the next cell.
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Drop Down List Cells
These cells are those where you enter repetitive data e.g. session Type, fee Rate, Currency etc. or
where you are required to select from a drop down list of previously entered data e.g. Invoice No.
Clicking in any of these cells for the first time will display an empty drop down list box with an
arrow button to its right, as shown below.
If the drop down list has been displayed previously, the drop down list box will display the first
value in the drop down list.
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To select the value to be plugged into the cell, click the arrow button to display the drop down list
box and click on the value in the list you want plugged into the cell.
The drop down list will disappear leaving the drop down list box with the selected value displayed.
The drop down list box will disappear and the selected value will be plugged into the cell when you
move to the next cell.
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Invoice To: and Invoiced By: Cells
These cells appear in the Coachee Sessions and Invoices and Coach Sessions and Invoices data
grids and operate similarly to the drop down list cells described earlier in as much as you are
required to select the information to be plugged into the cell rather than entering it manually.
The difference with these cells is that they first ask whether you are invoicing or being invoiced by
a company and, as a result of your response, require you to select the company or person you are
invoicing or being invoiced by from the presented company or people records.
Here we will look at the operation of the Invoice To: cell in the Coachee Sessions and Invoices
data grid.
Clicking in this cell presents you with this dialog box.
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Clicking No takes you to this panel.
Navigate to the record for the person you are raising the invoice for via the navigation buttons at
the bottom of the panel and then click OK.
You will be returned to the Coachee Sessions and Invoices panel and the person’s last name, as
entered in the Last Name field on the People panel, will be plugged into the Invoice To: cell.
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Clicking Yes on this dialog box
takes you to this panel.
Navigate to the record for the company you are raising the invoice for via the navigation buttons at
the bottom of the panel and then click OK.
You will be returned to the Coachee Sessions and Invoices panel and the company’s name, as
entered in the Name field on the Company panel, will be plugged into the Invoice To: cell.
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Invoice No.: Cells
These cells appear in the Coachee Sessions and Invoices and Coach Sessions and Invoices data
grids and operate similarly to the drop down list cells described earlier in as much as you are
required to select the information to be plugged into the cell rather than entering it manually.
The operation of these cells is treated separately here as the values appearing in the drop down
list are the invoice reference numbers you allocate when entering your invoice data described
below.
Entering Invoice Data
Invoice data is entered via the Coachee Invoices or Coach Invoices data grids according whether it
is an invoice you are raising for sessions you have had with your coachee or an invoice you have
received from your coach for sessions you have had with them. The process is identical except for
the name of the invoice date cell that is called Sent for invoices you raise and Received for those
you receive. The process for raising an invoice for a coachee is described below.
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Firstly select the coachee you wish to enter invoice data for by using the navigation buttons at the
bottom of the panel.
The minimum amount of data you must enter is:
Ref. No., Type, Currency and the Sent date.
The Ref. No. cell is a text cell where you can enter information directly and the invoice reference
number is any number you wish to assign to your invoice according your internal administration
procedures. Type and Currency values are selected from drop down lists and the Sent date is
selected from a pop-up calendar as described earlier.
# of sessions, Amount, Tax % and Terms are text cells where you can enter information directly.
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Tying The Invoice To Sessions
Once you have entered your invoice data and in order the invoice data will appear in the invoice
report, it is necessary to tie the invoice to at least one session for this coachee.
Here we have created an invoice reference Inv4 for payment in advance for a series of 4
telephone sessions. Payment has not yet been received.
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To tie this invoice to a session for this coachee, go to the Coachee Sessions data grid by clicking
the Sessions button at the top left of the Coachee Invoices data grid.
As this invoice is for sessions yet to be delivered it is necessary to enter data for a new session to
tie the invoice to.
The minimum amount of data you must enter is:
Date and Rate (Rate must be Paid).
If the date for the first session of this series of 4 has not yet been fixed simply enter today’s date as
this can be altered later.
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Once you have entered your session information click in the Invoice No. cell and select the
reference number for the invoice you just created from the drop down list.
Now save the record.
This invoice will now appear in the invoice reports for this coachee.
To generate an invoice report see Reports Invoices.
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Notes
There are several data grids where you will find Notes cells.
These cells display the first couple of words of any notes you make in that record so you can see,
at a glance, where you have made notes.
The notes themselves are entered in a large text field on a separate panel that is accessed either
by clicking in the Notes cell in the data grid or by clicking the Notes button above the data grid to
the left.
Either of these will open a notes field like this.
In the above example, notes for sessions with your coachees, the session date is displayed so you
can be sure you are entering notes for the correct session.
There is a button to the right of the session date that, when clicked, copies the contents of the
notes field to the clipboard, launches your default e-mail client and creates a new mail addressed
to your coachee into which you can simply paste the notes and click send.
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Deleting Rows
To delete a row (record) from the data grid, simply click in the blue oblong to the left of the row you
wish to delete. The row is then highlighted as shown below.
To delete the selected row simply hit the Delete key on your keyboard and the row will be deleted.
Note: The row will only be permanently deleted after you save the record (File Save).
If you delete a row by mistake you can restore it simply by clicking Edit Undo Unsaved Changes
from the main menu, as long as the record has not already been saved.
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Reports
Sessions – By Coachee and All Coachees
You can generate session reports By Coachee, with or without session notes, or for All Coachees.
Both reports can be limited to a date range or left open reporting all session information.
Note: In the example of the By Coachee report, the coachee for whom the report will be generated
is the coachee currently selected in the Coachee Sessions panel.
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Date Range
On selecting the report type: By Coachee or All Coachees, you will see this dialog box
Clicking Yes will display a panel with two calendars from which you select the start and end dates
for the report, in this example 19/4/2004 to 10/5/2004.
You set the date in each calendar by clicking on it and can scroll through the months by clicking
the arrow buttons at the left and right sides of the calendar header. You can scroll quickly through
years by clicking the buttons that appear when clicking on the year in the calendar header.
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When you have selected the dates click OK.
The report is generated.
The layout of the names and addresses in both the header and detail sections of the report are
customisable via Report Options. This will be covered separately later as will Page Navigation,
Print, Refresh, Export, Toggle Group Tree, Zoom and Search Text.
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No Date Range
On selecting the report type: By Coachee or All Coachees, you will see a dialog box asking you if
you wish to select a date range.
Clicking No will generate the report directly.
The layout of the names and addresses in both the header and detail sections of the report are
customisable via Report Options. This will be covered separately later as will Page Navigation,
Print, Refresh, Export, Toggle Group Tree, Zoom and Search Text.
51
Sessions – By Coach and All Coaches
You can generate session reports By Coach or for All Coaches. Similar to the Coachee reports,
both reports can be limited to a date range or left open reporting all session information.
Note: In the example of the By Coach report, the coach for whom the report will be generated is
the coach currently selected in the Coach Sessions and Invoices panel.
Selecting a Date Range or No Date Range for the report is the same as described in Sessions –
By Coachee and All Coachees.
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Training
You can generate reports detailing the training you have taken and the cost of that training.
You control the content of the reports by selecting which details you wish to appear by checking or
un-checking the In Report? checkbox in the Training and CPD panel data grid.
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Personal CPD
This report lists the training you have taken grouped by training provider and then by date.
It provides details of the number of hours or days of each course, workshop or teleclass etc., the
totals by training provider and what qualifications were granted.
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Personal CPD Cost
This report lists the training you have taken grouped by training provider and then by date.
It provides details of the cost of each course, workshop or teleclass etc., currency and totals by
training provider.
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ICF Credentialing Reports
You can simply and easily generate reports detailing the sessions you have had with your
coachees and the letters of reference you have received from them in the format required by ICF
for their credentialing process.
You control the content of the reports by selecting which coachee’s details you wish to appear by
checking or un-checking the relevant checkboxes at the bottom of the People panel.
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Client Hours
This report lists the names, start and end dates of the sessions, the number of hours of coaching,
both paid and pro-bono, and contact information (Phone/email) for the coachees you selected.
These details are sorted by date (ascending).
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Letters of Reference
This report lists the names, contact information (Phone/email) and start and end dates of the
sessions for the coachees you selected.
These details are sorted by date (ascending).
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Invoices
You can generate Single invoices to send to your coachee’s or you can generate Summary reports
of the invoices you have raised By Coachee or for All Coachees.
Note: In the example of the Single invoice and Summary By Coachee, the coachee for whom the
invoice/report will be generated is the coachee currently selected in the Coachee Sessions and
Invoices panel.
In the example of the Summary reports, both reports can be limited to a date range or left open
reporting all raised invoices.
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Single
When generating a single coachee invoice you will be requested to select the invoice date via this
panel.
This date is the date corresponding to the date you entered in the Sent cell on the Coachee
Sessions and Invoices panel Coachee Invoices data grid.
In this example, 14/5/2004 corresponding to the Sent date for Inv1 as shown above.
You set the date in the calendar by clicking on it and can scroll through the months by clicking the
arrow buttons at the left and right sides of the calendar header. You can scroll quickly through
years by clicking the buttons that appear when clicking on the year in the calendar header.
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When you have selected the date click OK.
The invoice is generated.
The layout of the names and addresses in both the header and detail sections of the report are
customisable via Report Options. This will be covered separately later as will Page Navigation,
Print, Refresh, Export, Toggle Group Tree, Zoom and Search Text.
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Summary – By Coachee And All Coachees
When generating a summary of the invoices you have raised either By Coachee or All Coachees,
in this example By Coachee, you will see this dialog box
Clicking Yes will display a panel with two calendars from which you select the start and end dates
for the report, in this example 1/5/2004 to 31/7/2004.
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You set the date in each calendar by clicking on it and can scroll through the months by clicking
the arrow buttons at the left and right sides of the calendar header. You can scroll quickly through
years by clicking the buttons that appear when clicking on the year in the calendar header.
When you have selected the dates click OK.
The summary invoice report is generated.
The layout of the names and addresses in both the header and detail sections of the report are
customisable via Report Options. This will be covered separately later as will Page Navigation,
Print, Refresh, Export, Toggle Group Tree, Zoom and Search Text.
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No Date Range
When generating a summary of the invoices you have raised for a coachee you will see this dialog
box
Clicking No will generate the report directly.
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Report Panel Buttons
Page Navigation
In the case you generated a report with several pages, you can navigate through the pages by
clicking the buttons at the top left of the report panel.
Clicking the Goto Page button
opens this dialog box
Enter the number of the page you want to navigate to and click OK.
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Print
You can print your report simply by clicking the Print button.
The report will be printed to the printer that is set as the default printer.
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Refresh
All reports are generated dynamically from data saved in the database.
If the data in a report is not what you require you can simply return to the relevant section, alter the
data, save the record and regenerate the report.
Refresh is intended to be used to regenerate the report by refreshing it to reflect the new
information in the database. However, as the reports in Coaching Log™ rely on various
parameters for generation, refresh will ask the user to supply these parameters.
As these parameters are not something the user has knowledge of, it is recommended you do not
use Refresh but regenerate the report from the reports menu.
In the case you do click the Refresh button you will see a dialog box similar to this.
If you see this dialog box click Cancel.
You will return to the report panel but the report will now be blank.
Regenerate the report from the Reports menu.
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Export
Reports can be exported as documents of various formats:
™
Adobe Acrobat (*.pdf)
™
Microsoft Excel (*.xls)
™
Microsoft Word (*.doc)
™
Rich Text Format (*.rtf)
in order they can be utilised by other applications, for example incorporating into a larger Word
document or e-mailing as an attachment.
To export a report click the Export Report button.
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You will then see this dialog box.
1.
Navigate to the folder to which you wish to export the report via the Save In window.
2.
Enter the name you wish to give the report in the File Name window.
3.
Select the type of file you wish the report to be exported as from the drop down list in the
Save as type window (Adobe Acrobat (*.pdf) is the default selection) and click Save.
When the export has been completed you will see this dialog box.
Click OK.
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Toggle Group Tree
When working with reports that have multiple pages, clicking this button opens a panel to the left of
the main panel that contains a tree structure of all the report group headers.
You can navigate through the report by clicking on the various group headers in this panel in the
same way as you would navigate through a PDF document via the bookmarks.
When clicking a header in the group tree panel, the relevant page is displayed in the main panel
and the selected group header is highlighted with a red box.
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Zoom
The default zoom of the reports is Page Width.
Other zoom settings can be selected from the drop down list displayed when clicking the down
arrow to the right of the main Zoom button.
The zoom setting will return to default on regeneration of the report or generation of a different
report.
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Search Text
This feature, as the name suggests, allows you to search the report for specific text.
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Clicking the Search Text button displays the Search Text dialog box.
Enter the text you wish to search for and click Find Next.
If the text you specified is found in the report it is highlighted with a red box.
Clicking Find Next again will find the next occurrence of the specified text in the report.
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Report Options
The format of the names and addresses in both the report header and detail sections can be
customised via the report options.
These options are set or un-set by checking and un-checking the relevant checkboxes.
Note: When you change an option setting it will take effect the next time you generate a report.
All option settings are saved so, once set, they stay set until you change them.
Each option is described individually below.
Title on Report
This option controls whether the title appears before the name either in the header or in the detail
section.
In this example the title appears in the detail section but not the header.
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Address on Report
Whether the address appears in the header or detail section of the report is controlled in the same
way as is the title. In this example it appears in both.
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Address on Report – Client Ref. only (Confidentiality)
Selecting the option Client Ref. only replaces the name and address in the detail section with the
client reference you entered in the People panel for confidentiality on printed reports.
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Zip before City
This controls whether the postal (ZIP) code appears before or after the city in the addresses either
in the header or detail sections.
This allows you to correctly display/print addresses where the postal (ZIP) code appears after the
city, e.g. UK or before the city e.g. Switzerland.
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Country on Report
This option controls whether the country appears in the addresses in either the header or detail
section of the report.
In this example it appears in both.
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My Name on Report
This controls whether your name appears above your address in the header section of the report.
In this example it does.
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