Voltronic Power 3K User manual

User Manual

1K/2K/3K Online UPS

Uninterruptible Power Supply System

Table of Contents

1. Important Safety Warning ............................................................................................... 1

1-1. Transportation ..................................................................................................... 1

1-2. Preparation ......................................................................................................... 1

1-3. Installation .......................................................................................................... 1

1-4. Operation ............................................................................................................ 1

1-5. Maintenance, service and faults ............................................................................ 2

2. Installation and setup ..................................................................................................... 3

2-1. Rear panel view ................................................................................................... 3

2-2. Setup the UPS ..................................................................................................... 5

3. Operations ..................................................................................................................... 7

3-1. Button operation .................................................................................................. 7

3-2. LCD Panel ........................................................................................................... 7

3-3. Audible Alarm ...................................................................................................... 9

3-4. LCD display wordings index .................................................................................. 9

3-5. UPS Setting ......................................................................................................... 9

3-6. Operating Mode Description ............................................................................... 12

3-7. Faults Reference Code ........................................................................................ 13

3-8. Warning indicator .............................................................................................. 13

4. Troubleshooting ............................................................................................................ 14

5. Storage and Maintenance .............................................................................................. 16

6. Specifications ............................................................................................................... 17

1. Important Safety Warning

Please comply with all warnings and operating instructions in this manual strictly. Save this manual properly and read carefully the following instructions before installing the unit. Do not operate this unit before reading through all safety information and operating instructions carefully

1-1. Transportation

 Please transport the UPS system only in the original package to protect against shock and impact.

1-2. Preparation

 Condensation may occur if the UPS system is moved directly from cold to warm environment. The UPS system must be absolutely dry before being installed. Please allow at least two hours for the UPS system to acclimate the environment.

 Do not install the UPS system near water or in moist environments.

 Do not install the UPS system where it would be exposed to direct sunlight or near heater.

 Do not block ventilation holes in the UPS housing.

1-3. Installation

 Do not connect appliances or devices which would overload the UPS system (e.g. laser printers) to the UPS output sockets.

 Place cables in such a way that no one can step on or trip over them.

 Do not connect domestic appliances such as hair dryers to UPS output sockets.

 The UPS can be operated by any individuals with no previous experience.

 Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS system.

 Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your computer) to connect the UPS system to the building wiring outlet (shockproof outlet).

 Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS system.

 When installing the equipment, it should ensure that the sum of the leakage current of the UPS and the connected devices does not exceed 3.5mA.

1-4. Operation

 Do not disconnect the mains cable on the UPS system or the building wiring outlet

(shockproof socket outlet) during operations since this would cancel the protective earthing of the UPS system and of all connected loads.

 The UPS system features its own, internal current source (batteries). The UPS output sockets or output terminals block may be electrically live even if the UPS system is not connected to the building wiring outlet.

 In order to fully disconnect the UPS system, first press the OFF/Enter button to disconnect the mains.

 Prevent no fluids or other foreign objects from inside of the UPS system.

1

1-5. Maintenance, service and faults

 The UPS system operates with hazardous voltages. Repairs may be carried out only by qualified maintenance personnel.

 Caution - risk of electric shock. Even after the unit is disconnected from the mains

(building wiring outlet), components inside the UPS system are still connected to the battery and electrically live and dangerous.

 Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is present and no hazardous voltage exists in the terminals of high capability capacitor such as BUS-capacitors.

 Only persons are adequately familiar with batteries and with the required precautionary measures may replace batteries and supervise operations. Unauthorized persons must be kept well away from the batteries.

 Caution - risk of electric shock. The battery circuit is not isolated from the input voltage. Hazardous voltages may occur between the battery terminals and the ground.

Before touching, please verify that no voltage is present!

 Batteries may cause electric shock and have a high short-circuit current. Please take the precautionary measures specified below and any other measures necessary when working with batteries:

－ remove wristwatches, rings and other metal objects

－ use only tools with insulated grips and handles.

 When changing batteries, install the same number and same type of batteries.

 Do not attempt to dispose of batteries by burning them. This could cause battery explosion.

 Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes. It may be toxic.

 Please replace the fuse only with the same type and amperage in order to avoid fire hazards.

 Do not dismantle the UPS system.

2

2. Installation and setup

NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is damaged. Please keep the original package in a safe place for future use.

2-1. Rear panel view

1K

1KL

India Type IEC Type NEMA Type Schuko Type Universal Type

2K

India Type IEC Type Schuko Type Universal Type


3

2KL

3K

India Type IEC Type Schuko Type Universal Type

3KL


India Type IEC Type Schuko Type

1. AC input

2. Input circuit breaker

3. USB communication port

4. RS-232 communication port

5. SNMP intelligent slot (option)

6. External battery connection (only available for L model)

7. Output receptacles

8. Output circuit breaker

9. Output terminal

4

Universal Type

2-2. Setup the UPS

Step 1: UPS input connection

Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.

 For 200/208/220/230/240VAC models:

The power cord is supplied in the UPS package.

 For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug is a NEMA 5-15P for 1K model and NEMA 5-20P for 2K model.

Step 2: UPS output connection

 For socket-type outputs, simply connect devices to the outlets.

 For terminal-type input or outputs, please follow below steps for the wiring configuration: a) Remove the small cover of the terminal block b) Suggest using AWG14 or 2.1mm

2

power cords for 3KVA (200/208/220/230/240VAC models). Suggest using AWG12-10 or 3.3mm

2

-5.3mm

2

power cords for 3KVA

(100/110/115/120/127VAC models). Please also install a circuit breaker (40A) between the mains and AC input of UPS in 3KVA (100/110/115/120127VAC models) for safety operation. c) Upon completion of the wiring configuration, please check whether the wires are securely affixed. d) Put the small cover back to the rear panel.

Step 3: Communication connection

Communication port:

USB port RS-232 port Intelligent slot

To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication cable one end to the USB/RS-232 port and the other to the communication port of your PC. With the monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status through PC.

The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring options.

PS. USB port and RS-232 port can’t work at the same time.

Step 4: Turn on the UPS

Press the ON/Mute button on the front panel for two seconds to power on the UPS.

Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during this initial charge period.

Step 5: Install software

For optimal computer system protection, install UPS monitoring software to fully configure UPS shutdown. You may insert provided CD into CD-ROM to install the monitoring software. If not, please follow steps below to download and install monitoring software from the internet:

1. Go to the website http://www.power-software-download.com

2. Click ViewPower software icon and then choose your required OS to download the software.

3. Follow the on-screen instructions to install the software.

4. When your computer restarts, the monitoring software will appear as an orange plug icon located in the system tray, near the clock.

5

Step 6: External battery connection

This UPS is not including batteries. Please connect external batteries as below chart.

6

3. Operations

3-1. Button operation

Button Function

ON/Mute Button

OFF/Enter Button

Select Button

ON/Mute + Select

Button

 Turn on the UPS: Press and hold ON/Mute button for at least 2 seconds to turn on the UPS.

 Mute the alarm: When the UPS is on battery mode, press and hold this button for at least 5 seconds to disable or enable the alarm system. But it’s not applied to the situations when warnings or errors occur.

 Up key: Press this button to display previous selection in UPS setting mode.

 Switch to UPS self-test mode: Press and hold ON/Mute button for 5 seconds to enter UPS self-testing while in AC mode, ECO mode, or converter mode.

 Turn off the UPS: Press and hold this button at least 2 seconds to turn off the UPS. UPS will be in standby mode under power normal or transfer to Bypass mode if the Bypass enable setting by pressing this button.

 Confirm selection key: Press this button to confirm selection in UPS setting mode.

 Switch LCD message: Press this button to change the LCD message for input voltage, input frequency, battery voltage, output voltage and output frequency. It will return back to default display when pausing for 10 seconds.

 Setting mode: Press and hold this button for 5 seconds to enter UPS setting mode when UPS is in standby mode or bypass mode.

 Down key: Press this button to display next selection in UPS setting mode.

 Switch to bypass mode: When the main power is normal, press

ON/Mute and Select buttons simultaneously for 5 seconds. Then UPS will enter to bypass mode. This action will be ineffective when the input voltage is out of acceptable range.

3-2. LCD Panel

7

Display Function

Remaining backup time information

Indicates the remaining backup time in pie chart.

Fault information

Indicates the remaining backup time in numbers.

H: hours, M: minute, S: second

Indicates that the warning and fault occurs.

Indicates the warning and fault codes, and the codes are listed in details in 3-5 section.

Mute operation

Indicates that the UPS alarm is disabled.

Output & Battery voltage information

Indicates the output voltage, frequency or battery voltage.

Vac: output voltage, Vdc: battery voltage, Hz: frequency

Load information

Indicates the load level by 0-25%, 26-50%, 51-75%, and 76-100%.

Indicates overload.

Indicates the load or the UPS output is short circuit.

Mode operation information

Indicates the UPS connects to the mains.

Indicates the battery is working.

Indicates the bypass circuit is working.

Indicates the ECO mode is enabled.

Indicates the Inverter circuit is working.

Indicates the output is working.

Battery information

Indicates the Battery level by 0-25%, 26-50%, 51-75%, and

76-100%.

Indicates the battery is fault.

Indicates low battery level and low battery voltage.

Input & Battery voltage information

Indicates the input voltage or frequency or battery voltage.

Vac: Input voltage, Vdc: battery voltage, Hz: input frequency

8

3-3. Audible Alarm

Battery Mode

Low Battery

Overload

Fault

Bypass Mode

3-4. LCD display wordings index

Abbreviation Display content

ENA

DIS

ESC

HLS

LLS

BAT

CF

TP

CH

FU

EE

3-5. UPS Setting

Parameter 1

Sounding every 4 seconds

Sounding every second

Sounding twice every second

Continuously sounding

Sounding every 10 seconds

Meaning

Enable

Disable

Escape

High loss

Low loss

Battery

Converter

Temperature

Charger

Bypass frequency unstable

EEPROM error

There are three parameters to set up the

UPS.

Parameter 1: It’s for program alternatives. Refer to below table.

Parameter 2 and parameter 3 are the setting options or values for each program.

Parameter 2 Parameter 3

 01: Output voltage setting

Interface Setting

Parameter 3: Output voltage

For 200/208/220/230/240 VAC models, you may choose the following output voltage:

200: presents output voltage is 200Vac



9

230: presents output voltage is 230Vac (Default)


For 100/110/150/120/127 VAC models, you may choose the following output voltage:




120: presents output voltage is 120Vac (Default)


 02: Frequency Converter enable/disable


Parameter 2 & 3: Enable or disable converter mode. You may choose the following two options:

CF ENA: converter mode enable

CF DIS: converter mode disable(Default)

 03: Output frequency setting


Parameter 2 & 3: Output frequency setting.

You may set the initial frequency on battery mode:

BAT 50: presents output frequency is 50Hz

BAT 60: presents output frequency is 60Hz

If converter mode is enabled, you may choose the following output frequency:

CF 50: presents output frequency is 50Hz

CF 60: presents output frequency is 60Hz

 04: ECO enable/disable


Parameter 3: Enable or disable ECO function. You may choose the following two options:

ENA: ECO mode enable

DIS: ECO mode disable (Default)

 05: ECO voltage range setting


Parameter 2 & 3: Set the acceptable high voltage point and low voltage point for ECO mode by pressing Down key or Up key.

HLS: High loss voltage in ECO mode in parameter 2.

For 200/208/220/230/240 VAC models, the setting range in parameter 3 is from +7V to +24V of the nominal voltage.

(Default: +12V)

For 100/110/115/120/127 VAC models, the setting range in parameter 3 is from +3V to +12V of the nominal voltage.

(Default: +6V)

LLS: Low loss voltage in ECO mode in parameter 2.

For 200/208/220/230/240 VAC models, the setting range in parameter 3 is from -7V to -24V of the nominal voltage.

(Default: -12V)

10

For 100/110/115/120/127 VAC models, the setting voltage in parameter 3 is from -3V to -12V of the nominal voltage.

(Default: -6V)

 06: Bypass enable/disable when UPS is off


Parameter 3: Enable or disable Bypass function. You may choose the following two options:

ENA: Bypass enable

DIS: Bypass disable (Default)

 07: Bypass voltage range setting


Parameter 2 & 3: Set the acceptable high voltage point and acceptable low voltage point for Bypass mode by pressing the Down key or Up key.

HLS: Bypass high voltage point

For 200/208/220/230/240 VAC models:

230-264: setting the high voltage point in parameter 3 from 230Vac to 264Vac. (Default: 264Vac)

For 100/110/115/120/127 VAC models:

115-132: setting the high voltage point in parameter 3 from 115Vac to 132Vac(Default: 132Vac)

LLS: Bypass low voltage point

For 200/208/220/230/240 VAC models:

170-220: setting the low voltage point in parameter 3 from 170Vac to 220Vac. (Default: 170Vac)

For 100/110/115/120/127 VAC models:

95-110: setting the low voltage point in parameter 3 from

95Vac to 110Vac. (Default: 95Vac)

 8: Autonomy limitation setting


Parameter 3: Set up backup time on battery mode for general outlets.

0-999: setting the backup time in minutes from 0-999 for general outlets on battery mode.

0: When setting as “0”, the backup time will be only 10 seconds.

999: When setting as “999”, the backup time setting will be disabled. (Default)

 00: Exit setting

11

3-6. Operating Mode Description

Operating mode Description

Online mode When the input voltage is within acceptable range, UPS will provide pure and stable AC power to output. The UPS will also charge the battery at online mode.

LCD display

ECO mode Energy saving mode:

When the input voltage is within voltage regulation range, UPS will bypass voltage to output for energy saving.

Frequency

Converter mode

When input frequency is within 40 Hz to

70 Hz, the UPS can be set at a constant output frequency, 50 Hz or 60 Hz. The

UPS will still charge battery under this mode.

Battery mode When the input voltage is beyond the acceptable range or power failure and alarm is sounding every 4 second, UPS will backup power from battery.

Bypass mode When input voltage is within acceptable range but UPS is overload, UPS will enter bypass mode or bypass mode can be set by front panel. Alarm is sounding every

10 second.

Standby mode UPS is powered off and no output supply power, but still can charge batteries.

12

3-7. Faults Reference Code

Fault event

Bus start fail

Bus over

Bus under

Fault code Icon Fault event

01

02

03

Bus unbalance 04

Inverter soft start fail 11 x Inverter voltage Low x Inverter output short x Battery voltage too high 27 x x

Battery voltage too low

Over temperature

Fault code Icon

13

14

28

41 x x

Inverter voltage high 12 x Overload 43

3-8. Warning indicator

Warning Icon (flashing) Alarm

Low Battery Sounding every second

Overload

Battery is not connected

Sounding twice every second



Over Charge

Over temperature

Charger failure

Battery fault

Out of bypass voltage range

Bypass frequency unstable

EEPROM error







13

4. Troubleshooting

If the UPS system does not operate correctly, please solve the problem by using the table below.

Symptom

No indication and alarm even though the mains is normal.

Possible cause

The AC input power is not connected well.

The AC input is connected to the UPS output.

Remedy

Check if input power cord firmly connected to the mains.

Plug AC input power cord to

AC input correctly.

The icon and flashing on

LCD display and alarm is sounding every second.

Fault code is shown as 27 and the

The external or internal battery is incorrectly connected.

Battery voltage is too high or the charger is fault. icon

is lighting on LCD display and alarm is continuously sounding.

Fault code is shown as 28 and the Battery voltage is too low or the charger is fault. icon


The icon and is flashing on LCD display and alarm is sounding twice every second.

Fault code is shown as 43 and The

UPS is overload

UPS is overloaded. Devices connected to the UPS are fed directly by the electrical network via the Bypass.

After repetitive overloads, the UPS is locked in the

Bypass mode. Connected devices are fed directly by the mains.

The UPS shut down automatically because of overload at the UPS output. icon


Fault code is shown as 14 and the icon


Fault code is shown as 01, 02, 03,

04, 11, 12, 13 and 41 on LCD display and alarm is continuously sounding.

The UPS shut down automatically because short circuit occurs on the

UPS output.

A UPS internal fault has occurred. There are two possible results:

1. The load is still supplied, but directly from AC power via bypass.

2. The load is no longer supplied by power.

Check if all batteries are connected well.

Contact your dealer.

Contact your dealer.

Remove excess loads from

UPS output.


UPS output.


UPS output first. Then shut down the UPS and restart it.


UPS output and restart it.

Check output wiring and if connected devices are in short circuit status.

Contact your dealer

14

Symptom

Battery backup time is shorter than nominal value

Possible cause

Batteries are not fully charged

Batteries defect

Remedy

Charge the batteries for at least 5 hours and then check capacity. If the problem still persists, consult your dealer.

Contact your dealer to replace the battery.

15

5. Storage and Maintenance

Operation

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at

25°C ambient temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer.

Storage

Be sure to deliver the spent battery to a recycling facility or ship it to your dealer in the replacement battery packing material.

Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry location. During storage, recharge the battery in accordance with the following table:

Storage Temperature Recharge Frequency Charging Duration

-25°C - 40°C

40°C - 45°C

Every 3 months

Every 2 months

1-2 hours

1-2 hours

16

6. Specifications

MODEL

CAPACITY*

INPUT

1K

1000 VA / 800 W

2K

2000 VA / 1600 W

3K

3000 VA / 2400 W

Voltage

Range

Low Line Transfer

Low Line Comeback

High Line Transfer

High Line Comeback

Frequency Range

Phase

Power Factor

OUTPUT

Output voltage

85VAC/75VAC/65VAC/55VAC± 5% or 160VAC/140VAC/120VAC/110VAC± 5%

(Ambient Temp.<35

0

C)

( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)

95VAC/85VAC/75VAC/65VAC or 175VAC/155VAC/135VAC/125VAC ± 5 %

(Ambient Temp.<35

0

C)

( based on load percentage 100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)

145 VAC ± 5 % or 300 VAC ± 5 %

140 VAC ± 5 % or 290 VAC ± 5 %

≧

40Hz ~ 70 Hz

Single phase with ground

0.99 @ nominal voltage (input voltage)

100/110/115/120/127VAC or 200/208/220/230/240VAC

AC Voltage Regulation

Frequency Range

Frequency Range (Batt. Mode)

± 1% (Batt. Mode)

47 ~ 53 Hz or 57 ~ 63 Hz (Synchronized Range)

50 Hz ± 0.25 Hz or 60Hz ± 0.3 Hz

Overload

Ambient Temp.<35

0

C

105%~110%: UPS shuts down after 10 minutes at battery mode or transfer to bypass when the utility is normal

110%~130%: UPS shuts down after 1minute at battery mode or transfer to bypass when the utility is normal

>130%:UPS shuts down after 3 seconds at battery mode or transfer to bypass when the utility is normal

3:1

≦

3 % THD (linear load); ≦ 6 % THD (non-linear load)

Current Crest Ratio

Harmonic Distortion

Transfer

Time

AC Mode to Batt. Mode

Inverter to Bypass

Waveform (Batt. Mode)

EFFICIENCY

AC Mode

Battery Mode

88%

83%

Zero

4 ms (Typical)

Pure Sinewave

89%

87%

90%

88%

BATTERY

Standard

Model

Battery Type

Numbers

Recharge Time

Charging Current

Charging Voltage

Battery Numbers

Charging Current

27.4 VDC ± 1%

2

12 V / 9 AH

2

3

12 V / 9 AH

4

4 hours recover to 90% capacity (Typical)

1.0 A (max.)

54.7 VDC ± 1%

4 6

1.0A/2.0A/4.0A/6.0 A

6

12 V / 9 AH

6

82.1 VDC ± 1%

8

Long-run

Model*

Charging Voltage

27.4 VDC ±

1%

41.0VDC ±

1%

54.7 VDC ± 1% 82.1VDC ± 1%

82.1 VDC

± 1%

109.4VDC

± 1%

PHYSICAL

Standard

Model

Dimension, D X W X H

Net Weight (kgs)

Long-run

Model*

Dimension, D X W X H

Net Weight (kgs)

ENVIRONMENT

Operation Humidity

Noise Level

282 X 145 X 220 (mm)

4.1

9.8

282 x 145 x 220 (mm)

4.1

397 X 145 X 220 (mm)

6.8

17

421 X 190 X 318 (mm)

27.6

397x 145 x 220(mm)

6.8 7.4 7.4

20-90 % RH @ 0- 40°C (non-condensing)

Less than 50dBA @ 1 Meter

MANAGEMENT

Smart RS-232 or USB

Optional SNMP

Supports Windows® 2000/2003/XP/Vista/2008/7/8, Linux, Unix and MAC

Power management from SNMP manager and web browser

*Long-run model is only available in 200/208/220/230/240VAC systems.

** Derate capacity to 80% of capacity in Frequency converter mode or when the output voltage is adjusted to 100/200/208VAC.

*** Product specifications are subject to change without further notice.

17

Voltronic Power 3K User manual

User Manual

Uninterruptible Power Supply System

Table of Contents

1. Important Safety Warning

2. Installation and setup

4. Troubleshooting

5. Storage and Maintenance

6. Specifications

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