E821
User Manual
LEGAL INFORMATION
Copyright © 2011 ZTE CORPORATION.
All rights reserved.
No part of this publication may be quoted, reproduced, translated
or used in any form or by any means, electronic or mechanical,
including photocopying and microfilm, without the prior written
permission of ZTE Corporation.
ZTE Corporation reserves the right to make modifications on print
errors or update specifications in this guide without prior notice.
Version No. : 1.0
Edition Time : 2011.8
Manual No. : 079584503554
Contents
Welcome.................................................................. 8
Your E821................................................................................... 8
Specifications............................................................................. 9
Getting Started.......................................................11
Installing the Battery..................................................................11
Removing the Battery............................................................... 12
Charging the Battery................................................................. 12
Inserting and Removing the SIM Card..................................... 13
Inserting and Removing the microSD Card.............................. 14
Powering On/Off....................................................................... 14
Calibrating the Touch Screen.................................................... 15
Setting the Time and Date........................................................ 15
Starting from Standby Mode..................................................... 15
How to extend the standby screen........................................... 16
Deleting a shortcut icon on the screen..................................... 17
Using the widgets..................................................................... 17
Indicator Icons.......................................................................... 18
Basic Operation.................................................... 20
Menu Navigation....................................................................... 20
Locking the Screen and Keypad............................................... 20
Locking Your Phone.................................................................. 21
Running Multiple Applications................................................... 22
Using the Hardware Keyboard to Enter Text............................ 23
Personalizing Your Phone................................... 25
Screen Settings........................................................................ 25
Phone Profiles.......................................................................... 25
General Settings....................................................................... 26
Calling.................................................................... 27
Making a Voice Call.................................................................. 27
Making a Video Call.................................................................. 27
Making a Call from Contacts.................................................... 27
Making a Call from Call History................................................ 28
Making a Call from Messages.................................................. 28
Making a Speed Dial Call......................................................... 28
Answering a Call....................................................................... 29
In-call Options........................................................................... 29
Call History............................................................................... 30
Call Settings............................................................................. 30
Messaging............................................................. 31
Writing and Sending a Message............................................... 31
Deleting Messages................................................................... 32
Moving and Copying Messages............................................... 32
Configuring Message Settings.................................................. 32
SMS Settings...................................................................... 32
MMS Settings..................................................................... 33
E-mail..................................................................... 34
Setting Up Your E-mail Account................................................ 34
Writing and Sending an E-mail................................................. 34
Receiving E-mails..................................................................... 35
Personal Information............................................ 36
Contacts................................................................................... 36
Creating a Contact.............................................................. 36
Updating an Existing Contact............................................. 36
Finding a Contact................................................................ 36
Copying and Moving Contacts............................................ 37
Groups................................................................................ 37
More Contact Options......................................................... 37
Calendar................................................................................... 38
Adding New Events............................................................ 38
Viewing and Editing Events................................................ 38
Sending Events................................................................... 38
Calendar Settings............................................................... 39
Notepad.................................................................................... 39
Multimedia............................................................. 40
Music Player............................................................................. 40
Music Library...................................................................... 40
Music Player Controls......................................................... 40
Video Player............................................................................. 41
Video Library....................................................................... 41
Video Player Controls......................................................... 41
Picture Viewer........................................................................... 42
Voice Recorder......................................................................... 43
FM Radio.................................................................................. 43
Camera..................................................................................... 44
Taking Pictures or Videos................................................... 44
Setting the Camera............................................................. 45
Getting Connected............................................... 46
Setting up Data Connection...................................................... 46
Access Point Settings......................................................... 46
Connection Settings............................................................ 46
Web Browser............................................................................ 46
Setting the Browser............................................................ 46
Opening Web Pages........................................................... 47
Bluetooth®................................................................................ 48
Setting Up Bluetooth........................................................... 48
Pairing With a Bluetooth Device......................................... 48
Using Your Phone as a Modem................................................ 49
Setting Mobile Network............................................................. 49
Other Functions.................................................... 50
USB Mass Storage and PC Suite............................................. 50
Managing Files......................................................................... 51
Setting Alarms.......................................................................... 51
World Time................................................................................ 51
Calculator................................................................................. 52
Unit and Currency Converter.................................................... 52
Timer and Stopwatch................................................................ 53
Games and Applications........................................................... 53
Monitoring On-going Downloads.............................................. 53
For Your Safety..................................................... 54
General Care............................................................................ 54
Aircraft Safety........................................................................... 56
Hospital Safety......................................................................... 56
General Guidelines................................................................... 57
Road Safety.............................................................................. 58
Vehicles Equipped With an Airbag............................................ 59
Third Party Equipment.............................................................. 59
Radio Frequency (RF) Energy.................................................. 59
FCC Compliance...................................................................... 60
Emergency Services................................................................. 62
Information on Privacy.............................................................. 62
Copyright Notice....................................................................... 63
Questions and Answers....................................... 64
Welcome
Your E821
The E821 features 3G technology and works seamlessly across
the UMTS/GSM/GPRS/EDGE networks, so you’ll get high-speed,
broadband-quality connectivity wherever you go.
This manual will help you make the most of your new phone. The
pictures and icons in this manual are meant for illustrative purposes
only and may not look exactly like those found on your phone.
And when using your E821, please make sure you obey the laws of
the country you are in, and respect the privacy and rights of others,
including copyright.
Front Camera
Earpiece
Volume Keys
Touch Screen
Navigation Keys and
OK Key
Menu Key
Open the main menu.
Call Log Key
Open the call history.
Send Key
Make or answer phone calls.
Open the dialer interface.
Open the call history in standby
mode.
End/Power Key
End phone calls.
Hold to power on/off the
phone.
Application Key
Open/close the application
manager.
Clear Key
Delete characters when
entering text.
Earphone Jack
Back Camera
Speaker
USB/Charger Jack
Back Cover
Camera Key
Specifications
Model
E821
Handset Standard
UMTS 2100 MHz
GSM 900/1800 MHz
Dimensions (L × W × H)
110 mm×61 mm×12.5 mm
Display
2.4 inches, 240*320, TFT
Weight
106 g (with battery)
Battery
900 mAh Li-ion
Extended memory
Up to 8 GB memory card
Continuous standby time
GSM: 150 hours, WCDMA: 200 hours
Continuous talk time
GSM: 180 minutes, WCDMA: 240
minutes
Continuous video talk time 120 minutes
* The phone’s talk and standby times are based on ideal working
environments. Network conditions or, for example, use of the
extended backlight or browser, can use more battery power and
reduce talk/standby time.
10
Getting Started
Installing the Battery
1. Remove the back cover.
2. Insert the battery by aligning the gold contacts on the battery
with the contacts in the battery compartment.
3. Push the battery down so it clicks into place.
4. Replace the back cover.
11
Removing the Battery
Turn off your phone before removing the battery.
1. Remove the back cover.
2. Pull the battery up and out.
Charging the Battery
Please charge the battery according to the following procedure.
Caution: Do not charge the battery if the temperature is under 0°C
or above 45°C.
1. Open the USB jack cover on the side of the phone and connect
the USB charger, making sure it’s inserted the right way round.
Don’t try and force it in.
12
2. Plug the charger into an electrical outlet, and then switch it on.
3. Unplug the charger from the electrical outlet and the phone
once it’s fully charged.
When not using the battery for a long time, remove it from the
phone and store in a cool dry place.
Inserting and Removing the SIM Card
Make sure the phone is turned off and the charger is disconnected.
1. Remove the back cover.
2. If the battery is already inside, take it out.
3. Hold your SIM card with the cut corner as shown below. Then
slide it into the slot.
4. Replace the battery first.
5. Replace the back cover.
Caution:
Do not bend, scratch the SIM card, or unnecessarily touch its metal
surface. It may damage the information stored in it.
To remove the SIM card, slide it out of the card slot.
13
Inserting and Removing the microSD Card
Your phone supports microSD cards up to 8GB. This gives you
loads of memory in which to save images, photos, audio and video
files.
Note:
microSD logo
is a trademark of the SD Card Association.
1. Remove the back cover.
2. Insert the microSD card carefully with the metal contacts facing
downwards, until it is pushed into the right position. As you can
see, only part of the microSD card needs to be inserted into the
slot.
To remove the card, slide the card out of the slot.
Powering On/Off
1. Insert your SIM card and make sure the battery is charged.
2. Hold Power Key to power on the phone. The phone will
automatically search for a network.
14
Note:
You may need to enter the Personal Identification Number (PIN) or
phone password if you have enabled PIN lock or phone lock (See
Basic Operation — Locking Your Phone).
To power off the phone, hold Power Key.
Note:
In this manual, the steps needed to perform a task or reach a menu,
are shown in a straightforward condensed form. For example:
Settings > Phone > Time and Date > Date Format > YY/MM/DD.
Calibrating the Touch Screen
Calibrating the touch screen is important because it means the
phone will respond to your commands correctly.
1. Press the Menu Key to open the main menu.
2. Go to Settings > Screen > Touch Screen Calibration.
3. Follow the on-screen direction to calibrate the screen.
Setting the Time and Date
From the main menu, go to Settings > Phone > Time and Date.
When Automatic Time Update is enabled, the phone will update
the time and date automatically. This feature needs network
support.
Starting from Standby Mode
When you power on the phone, it automatically goes into standby
mode.
15
Indicators
Time and Date
Service Provider
Shortcuts
The shortcuts available to you are Browser, Contacts, Messaging,
and Main Menu.
You can always return to standby mode by pressing End Key.
How to extend the standby screen
The standby screen is divided into five screens. You can access the
preset applications on the screen quickly.
1. To switch from one screen to another, flick right or left on the
screen.
2. Tap the shortcut icons on the extended screens to access the
corresponding applications.
Tap
/
/
/
on each screen to access a specified
feature. You can
• Add/delete the shortcut icons of applications on the screen.
• Open the widget tab to use the preset widgets.
• Add/delete the contact shortcuts on the screen. You can tap the
contact to make a call or send a message/Email.
• Add/delete the shortcuts of image and video files on the screen.
You can set image to as the wallpaper or send video via
message, Email or Bluetooth. Tap the video file to play it.
16
Deleting a shortcut icon on the screen
You can delete the shortcut icon of application, contact, image or
video file.
Just hold it until the
icon appears and then drag it to
.
Using the widgets
Widgets are a type of small applications. Flick right on the screen
in standby mode to display the widgets screen. You can tap
to
open or close the widget tab.
You can drag and drop the widgets you need on the screen or drag
them back to the tab. Tap on the widgets you have dropped on the
screen to view more information.
17
Indicator Icons
Signal strength
Remaining battery power
Missed Voice Call
Missed Video Call
Call forwarding active
Data transfer in progress
New SMS
New MMS
New WAP PUSH message
New E-mail
Downloading
Meeting mode
18
Silent mode
Airplane mode
Vibration active
Bluetooth on
Alarm set
Earphone inserted
microSD card inserted
19
Basic Operation
Menu Navigation
The various functions of the phone can be accessed through menus
and submenus. You can navigate the menus by tapping on the
touch screen or using the keys.
1. Press Menu Key in any screen to open the main menu.
2. The main menu is divided into several screens. Flick left or right
on the screen to switch to other screens.
3. Tap on an item, or select the item with Navigation Keys and
confirm by pressing OK Key to launch an application or enter
its submenu. In the submenu, you can continue to tap or flick
the screen, or use Navigation Keys to select and OK Key to
confirm.
4. Tap Back on the screen to return to the previous screen.
Locking the Screen and Keypad
The screen and keypad lock prevents accidental use.
From any screen, hold
to lock the screen and keypad
manually. The following screen appears.
20
You can also make the phone to lock the screen and keypad
automatically. Select Settings > Screen > Keylock Timeout.
To unlock, hold
or just drag
towards �
.
Locking Your Phone
To protect your phone against unauthorized use, select Settings >
Security:
 Activate security codes (phone password and PIN code).
 Change the security codes.
 Use Fixed Dialing Numbers to restrict outgoing calls.
Note:
Please make a note of your phone password and PIN code in a
safe place where you can access them again if required. Your
phone’s default password is 0000.
PIN and PIN2 codes are provided by your service provider and go
with your SIM card. If you activate the PIN code, you must enter it
every time you turn on the phone. PIN2 code is needed for some
settings (such as Fixed Dialing Numbers).
21
Fixed dialing numbers are saved to the SIM card. When this fixed
dialing is activated, you cannot dial numbers out of the Dial List.
WARNING:
If you enter the wrong PIN code three times in a row, the SIM card
will be locked. Contact your service provider to get the PIN Unlock
Key (PUK).
Running Multiple Applications
Similar to a computer, your E821 is capable of handling several
applications simultaneously.
When the phone is running an application, you can press Menu
Key to return to the main menu. Then you can go to whichever
menu you need to launch new applications or just return to standby
mode. The previous application will continue to run.
To reopen the application, or switch from one application to another,
press Application Key or tap the indicator bar on the top of
screen to open the task manager (as shown above) and select the
application you need. Tap Back to cancel and return to the current
interface.
22
Tips:
Alerts, such as new messages and missed calls, will also be
displayed in the task manager.
Using the Hardware Keyboard to Enter Text
Your phone has a hardware keyboard – a compact version of
standard computer keyboard.
When entering text, do the following:
 To enter letters, press the letter keys on the hardware keyboard.
 Press
to switch the uppercase and lowercase letters.
 To enter a number or symbol (labeled at the upper left or right
of the key), press
and then press the corresponding keys.
Press
twice to enter all numbers or symbols.
Tips: To enter a number or symbol, you can also press and hold the
corresponding keys.
to change the input mode: word predictive text
 Press
mode, alphabetic modes and numeric mode.
23
 To open the symbol pad, press
. You can tap on the screen
or use Navigation Keys and OK Key to enter a symbol or
emoticon.
 To move the cursor, press Navigation Keys.
 To delete the character before the cursor, press
Key. Hold
cursor.
or Clear
or Clear Key to delete all characters before the
 To start a new line, press
.
 To enter a space, press
.
24
Personalizing Your Phone
Screen Settings
Select Settings > Screen.
You can set the standby wallpaper, the screen brightness and
backlight duration, auto keylock, or the keyboard light duration and
period.
Select Idle Greetings and enter the greeting content which will be
displayed on the standby screen below the network status widget.
Select Greetings and enter your personalized content which will be
displayed every time you power on the phone.
Select Touch Screen Calibration to adjust the touch screen.
Phone Profiles
Profiles are used to control the ringtones and volumes.
Select Settings > Profiles. The predefined profiles are General,
Meeting, Outdoors, Silent and Airplane. Tap Edit beside each
profile to set up ringtones and volumes.
Hold
in standby mode to activate or deactivate the Silent
profile.
Caution:
Activating the Airplane profile will disable your mobile network
connection, so you cannot make phone calls or connect to the
Internet.
25
General Settings
Select Settings > Phone. You can set ringtone, change the system
language, set the time and date, set the main menu, turn on/off
touch screen vibration feedback, change the default memory for
received files, or restore the phone to its default settings.
Note:
You need to enter the phone password to restore your phone. The
default password is 0000.
26
Calling
Making a Voice Call
1. Enter the number by pressing the keyboard from standby mode.
2. Tap Voice Call or press Send Key to dial the call.
Note:
To make an international call, press
on the keyboard to enter “+”
and then enter the country code, area code and the phone number.
Press Send Key to dial the call.
Making a Video Call
1. Enter the number by pressing the keyboard from standby mode.
2. Select Options > Video Call to dial the call.
Note:
The person you’re calling has to have phone and a network that
can handle video calls.
Making a Call from Contacts
1. Select Contacts in the main menu.
2. Scroll up and down the list for the contact you need.
3. Tap a contact you want to call. If the contact has multiple
numbers, tap on the number you need.
4. Tap
or
to make a voice call or a video call.
Tips:
You can also tap
to send an SMS or MMS to the contact.
27
Making a Call from Call History
1. Select Call Log in the main menu or press Send Key from
standby mode.
2. Tap a number or contact you want to call.
3. Tap
or
to make a voice call or a video call.
Tips:
Tap
to send an SMS or MMS to the number.
Making a Call from Messages
1. Open the message.
2. Tap Options and select Voice Call or Video Call to call the
message sender.
To call a number in the text of a message you’ve received, tap the
number and select Voice Call or Video Call.
Making a Speed Dial Call
Press and hold a numeric key (1~9) from standby mode to call the
corresponding speed dial number.
How to set up a speed dial number
1. From the main menu, go to Contacts.
2. Tap on a contact.
3. Tap the number and then tap
below the number.
4. Select a number between 2~9.
28
Answering a Call
Press Send Key or tap Accept to answer the call.
You can also tap HF Answer to answer the call and turn on the
speaker.
Press End Key or tap Reject to reject the call.
You can also tap Msg.Rej to reject the call and send a message to
the caller, explaining why you cannot answer.
Tap Silence to mute the ringtone.
Note:
Press Volume Keys to adjust the volume of the earpiece to a
moderate level to avoid injury to your ear.
In-call Options
There are many options available to you when you’re on a call. The
options may vary depending on the current situation and the type of
call you are making.
• Mute/unmute your microphone.
• Turn the speaker on/off.
• Put the call on hold or retrieve it.
• Record the call – audio or video.
• Disable or enable sending DTMF tones.
• Block or send your video.
• Switch camera.
• Adjust volume/contrast/zoom.
• Enable/Disable Picture-in-Picture (PIP) or exchange PIP.
• Change picture for sending.
29
For any of those, simply select Options.
Call History
Select Call Log in the main menu to check missed, dialed or
received calls, and all call history.
Tap Options to clear the call history or check call duration
information.
Call Settings
Go to Settings > Call from the main menu.
There you can choose call forwarding, call waiting and call barring.
Select the service you want and choose Activate or Deactivate.
You can also select Check Status to see what services are on or
off.
Send My Number lets you reveal or hide your number when
making calls. Or you can select Automatic which gives the network
the choice to show or hide your number. This function needs
network support.
You can also set up parameters for video calls in Video Gateway.
Contact your service provider for more information.
30
Messaging
Select Messaging in the main menu to access your text messages
(SMS) and multimedia messages (MMS).
The messages are kept in different folders. You can move text
messages between the phone and the SIM card, or move important
messages to the User Folder.
The SIM Inbox is used to save text messages on the SIM card.
Writing and Sending a Message
1. Select Messaging > New Message.
2. Tap the To field to enter the recipients’ numbers directly. Press
or Clear Key to delete recipients.
Tips:
You can tap
and select Recent Calls to choose the contacts
or numbers you contact with recently, or select Contacts to add
recipients from the contact list or groups.
3. ap the content area to edit message content. If you want to
send an MMS, you can tap Options.
Choose whether you want to:
 Insert the message subject.
 Add Cc recipients.
 Add a file or media in SMS or MMS mode.
 Attach images/audios/videos or even make a slide show.
Or select Add Attachment to attach files to the message.
4. When the message is done, tap Send to send it or tap Save to
save it to Drafts.
31
Deleting Messages
1. Open the message folder.
2. Tap Delete and select the messages you want to delete in this
folder.
3. Tap OK.
4. Tap OK again to confirm.
Moving and Copying Messages
You can move messages from Phone Inbox to User Folder, or
copy/move text messages between Phone Inbox and SIM Inbox.
1. Open Phone Inbox or SIM Inbox.
2. Tap Options and select Copy to SIM Card, Move to SIM Card,
Move to User Folder, Copy to Phone or Move to Phone.
Configuring Message Settings
SMS Settings
• Message Center Number: You need the correct message
center number to send and receive SMS normally. Your service
provider may have set the number for you. Contact your service
provider if you need more information.
• Valid Time: Choose how long the message centre should try to
deliver a message.
• Delivery Report: Turn on or off the report that tells you whether
a message has been delivered.
32
MMS Settings
• Retrieval Settings (Home/Roaming): Choose how you want to
retrieve multimedia messages on your home/roaming network –
automatically or manually.
• Send Mode: Send messages automatically or manually.
• Send Delay: This option will be available in case you select
Manual for Send Mode. The max value is 99.
• Slideshow Time: Set how long each slide should be seen.
• Delivery Report: Choose whether you want to know if a
message has been delivered.
• Valid Time: Set the validity period of outgoing messages.
• Receive Anonymous Message: Accept or reject anonymous
messages.
• Receive PUSH Message: Accept or reject PUSH messages.
• Connection Mode: Select the connection for sending and
receiving MMS. Please consult the service provider for details.
• MMS Creation Mode: Select to create an MMS with or
without restriction, or receive warning when adding restricted
attachment to an MMS.
33
E-mail
Setting Up Your E-mail Account
1. Select Basic Mail from the main menu.
2. Select New Account and choose an E-mail account from the
account list.
For the first time, tap Yes to add an account.
3. Set up your new E-mail account by entering account name,
Email address, password and server type. Contact your E-mail
service provider for the required settings.
4. Tap Save.
Tips:
Select Basic Mail > Settings > Manage Account and tap on an
existing account to edit its settings. Or tap Delete if you want to
remove it.
Writing and Sending an E-mail
1. Select Basic Mail from the main menu.
2. Tap
on the upper right of the screen and select the E-mail
account you want to use from the drop-down menu.
3. Select New Basic Mail. Enter the recipients’ E-mail addresses
in the To field. Or just tap
to add recipients from the contact
list or groups.
4. Enter your text in both the Sub and Content fields.
5. Tap the Attachments field to add attachments. If necessary, tap
Options to add Cc/Bcc recipients or add a signature.
34
6. Tap Send to send the message or tap Save to save it to Drafts.
Receiving E-mails
Go to Basic Mail > Settings > Auto Receive to choose how often
you want your phone to check for E-mails.
Select your E-mail account and open Inbox to receive E-mails or
synchronize the mailbox.
When you edit your accounts you can also choose whether the
phone downloads whole emails or just the email headers.
35
Personal Information
Contacts
Select Contacts from the main menu. You can add new contacts
with names and phone numbers to the SIM card, or put contacts
with more information on your phone. The phone can store 500
records. The capacity of the SIM card varies.
Creating a Contact
1. Tap Options and set up Default Memory. The new contact
will be saved in the phone or the SIM card, depending on the
default memory setting.
2. Tap New to add the contact.
3. Tap Done to save the contact when you finish the creation.
Updating an Existing Contact
1. Tap a contact.
2. Tap Edit to edit.
3. Tap Done to save the change.
Tips:
You can also update a contact before you dial a number. Enter the
number from standby mode and tap Save > Update Number.
Finding a Contact
1. Tap Search in the contact list.
2. Enter the contact name. Contacts matching the name will be
displayed.
36
Copying and Moving Contacts
1. Tap Options in the contact list and select Copy Contact or
Move Contact.
2. Choose where you want to move or copy them.
3. Check the contacts you want to move or copy and tap Done.
You can also open a contact and tap Options. Then choose to
move or copy this contact.
Groups
You can use groups to manage your contacts easily. There are
three preloaded groups: Family, Friends and Colleague.
To make another group, such as ‘customers’, tap New. Or if you
want to edit a group name, add a group photo, or change group call
ringtones, just tap Manage and select a group.
More Contact Options
Tap Options in the contact list and you can:
• View phone contacts only, SIM contacts only or all contacts.
• Delete contacts.
• Check out service number and your own phone number.
• Set speed dial.
• Send contacts via Bluetooth.
• See how much memory is available.
Tips:
Open a contact and tap Options to move/copy the contact, set the
group for the contact, or send contact information via a message,
Email or Bluetooth.
37
Calendar
Select Tools > Calendar from the main menu. You can use the
function to arrange and remind you of your upcoming events.
Adding New Events
1. Initially, the current date is highlighted. Tap on the date you
need and then tap New.
2. Select event type (Appointment/Memo/Anniversary) and
enter the details.
3. Tap Done to save the event.
Tips:
Tap
or�
to jump between months, or tap Find to go to a certain
day.
Viewing and Editing Events
1. Select Tools > Calendar from the main menu.
2. Tap Options to switch between Goto Week View and Goto
Month View. Tap on a date to see all events in that day.
3. Tap on a particular event to see its detail. You can tap Edit to
edit this event, or tap Delete to delete it.
Sending Events
You can send your events via message, Email, or Bluetooth.
1. Open an event.
2. Tap Options and select how you want to send it.
38
Calendar Settings
To choose the day that you would like each week to start on, or
a ringtone for your event alarms, just select Options > Calendar
Settings.
You can also select Options > Memory Info to check available
space.
Notepad
Select Tools > Notepad from the main menu. You can use
Notepad to save text memos.
Tap Add to create and type a new memo.
In the memo list, select a memo to view its content. You can edit
or delete it, or tap Options to send it via SMS, MMS, Email or
Bluetooth.
39
Multimedia
Music Player
Music Library
Music library contains and categorizes the music files on the phone
and the microSD card.
Enter All or Playlist/Album/Artist/Folder to view your music files.
You can search for a file by tapping Search. Simply select a file to
play it.
As well as automatically categorizing the files into playlists of
Album, Artist and Folder, you can create your own playlists as
well.
When you receive or download new music files, select Options >
Update to refresh the library’s contents.
Select Options > Exit in My Music to close.
Music Player Controls
• To play / pause, tap
• Tap
or press OK Key.
/
or press Left Key to skip to the previous track in the
playlist. Hold to rewind.
• Tap
or press Right Key to skip to the next track in the
playlist. Hold to fast forward.
• If you tap Options, you will be given the choice to add your
current track selection to an existing playlist; send it via
Message, Email or Bluetooth; set it as a ringtone; or see the file
information.
40
• Tap Settings to adjust the play options, or tap Back to return to
the playlist.
You can also View Playlist, and use the Volume Keys to adjust the
volume.
Video Player
Video Library
The video library categorizes your video files on the phone/microSD
card/stream media bookmarks. You have the following choices.
• Update: Refresh the video library content.
• Sort: Change how the local files are shown.
• Add: Add a new stream media.
• Network: Configure settings for stream media. (Your service
provider will have the information you need to do this.)
• Delete: Delete video files or stream media bookmarks.
• Clear: Clear the recently played file list.
Video Player Controls
When playing a video, tap on the screen to find the control panel as
shown below.
Tap
Tap
or press OK Key to pause or play.
/
/
or press Left/Right Key to play the previous or
next video in the list.
41
Hold
Tap
/
or Left/Right Key to rewind or fast forward.
to display more options. You can adjust brightness, send
the video clip via Message, Email or Bluetooth, or view the video’s
details.
Tap
to return to the video library.
Press Up/Down Keys or Volume Keys to control the video volume.
Picture Viewer
Image files are displayed in thumbnails when you enter Picture
Viewer. Tap Picture Viewer to view images saved in your Picture
folder (except for the wallpapers on your phone). Or select Other
to view images saved in the Other folder, the wallpapers on your
phone, and those on the microSD card.
Tap an image to view it. Flick left or right or press Right/Left Key
to view the next or previous image. Tap Slideshow to view all the
images in a folder as a slide show.
In the picture browser, select Options > Update Library to refresh
the image library, or select Options > Display Mode to change
how the files appear.
Open an image and select Options to:
• Send the image or set as wallpaper.
• Choose a frame for the image.
• Set the speed of the slide show.
• Check out the image properties.
42
Note:
Because of copyright restrictions, some image options might not be
available for certain image files.
Voice Recorder
Before making a recording, tap Settings so you can decide how
long your voice memos can be, where the recordings will be saved,
and whether allow the alarm to disturb the recording.
Now you’re ready to make a voice memo.
1. Tap Start to start recording.
2. Adjust the recording volume onscreen with
or use the Volume Keys.
3. You can select Pause or Continue at any time.
4. Tap Done to stop and save your memo, or tap Cancel if you
prefer not to save it.
FM Radio
With the FM radio, you can search for radio channels, listen to
them, and save them on your device. Note that the quality of the
radio broadcast depends on the coverage of the radio station in
that particular area. The earphone works as an antenna, so always
connect the earphone when using the radio.
Select Multimedia > FM Radio from the main menu to activate the
FM radio.
• Tap Search on the screen to scan for radio channels.
• Tap
/
or press Left/Right Keys to adjust the
frequency manually.
43
• Tap
/
or press Up/Down Keys to switch to the
previous or next radio channel.
• Tap List or press OK Key to view all the saved channels. You
can edit or delete the channels in the list.
• Tap Save to save the current channel into the channel list.
• Press Volume Keys to adjust the volume.
• Select Options > Speaker/Earphone to switch between the
speaker and earphone.
• Tap Back to minimize the FM radio and you can still listen to it.
• Select Options > Exit to turn off the FM Radio.
Note:
The radio automatically mutes itself when you receive a call while
listening to the radio.
Camera
Taking Pictures or Videos
First, press and hold Camera key, or go to Multimedia > Camera
to display the camera menu.
Then, by tapping Mode you can switch between picture and video
modes. There are five modes to choose from: Camera, Avatar,
Video, MMS Video and Basic Mail….
Press Volume Keys or Up/Down Keys to zoom in or zoom out.
Press Camera Key or OK Key to take a photo, or to start/end a
video recording.
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When you have taken a photo, you can set it as wallpaper/avatar,
delete it, or send it via Message, Email, or Bluetooth. For a video
clip, you can watch, delete or send it.
Tap Album or Videos to view the previously taken photos or
recorded video clips.
Setting the Camera
When taking photos and videos, you can tap Set to adjust
brightness, contrast, white balance and special effects, or switch
between front and back camera.
When taking still pictures, tapping More will allow you to select
Shutter Sound, Location, Size, Quality and Night (for low-light
shots).
For videos, your choices are Record (record the audio or not),
Location, Format, Quality and No disturb.
45
Getting Connected
Setting up Data Connection
Access Point Settings
You need the correct access points to link to the Internet, watch
online videos, send/receive MMS and download files. If the setting
is not preset on your phone, obtain the setting information from
your service provider. Also, check with them if a user name and
password are required.
To set up a new Network Access Point
1. Select Settings > Connect > Access Point Settings from the
main menu. You can view existing access points.
2. Tap Add to add a new one.
3. Enter the necessary parameters obtained from your service
provider.
4. Tap Save.
Connection Settings
Select Settings > Connect > Connection Settings from the main
menu. Tap Add and enter the parameters. Tap Save to save and
exit.
Web Browser
Select Browser from the main menu to launch the web browser.
Setting the Browser
The browser should be correctly set before you can access the
46
Internet. If the browser parameters are preset, you can use it to
browse the Internet directly.
Otherwise, tap
> Browser Settings. Choose the correct
connection setting in Connections. You can also select Advanced
Settings and set up any of the following:
• Display Picture.
• Display Animation.
• Font Size.
• Browser Mode.
• Background Music.
• Cache Mode.
• Cookie Mode.
• Autofill Mode.
• Script.
You can also clear the cache, cookies and autofill list, or check the
certificates provided in the browser.
Opening Web Pages
In the browser, you can open a web page in the following ways:
• Select the web address field. Enter an address or select a
previous address and tap OK.
• Tap
and select a record to open the web page you have
visited.
• Tap
• Tap
to choose a website bookmark.
and select a page memo.
47
Bluetooth®
Bluetooth lets devices work with each other over a short distance –
about 10 meters – without wires.
You can connect your phone to a Bluetooth headset, transfer files
between other Bluetooth devices, use your phone as a Bluetooth
modem for your PC, or browse the files on remote devices.
Select Bluetooth from the main menu to access the Bluetooth
menu.
Setting Up Bluetooth
Select Bluetooth On/Off to enable Bluetooth function.
If you want other Bluetooth devices to ‘see’ your phone, turn
Visibility on.
To change the name of your phone as it appears to others, select
My device settings and tap the device name to edit.
Pairing With a Bluetooth Device
To pair with another Bluetooth device, you need to turn the
Bluetooth function of both devices on and make the other Bluetooth
device visible.
1. In the Bluetooth menu, tap Find devices.
2. A list of visible Bluetooth devices in range will be shown.
Choose the one you want to pair with and, if prompted, enter
the same Bluetooth pair code on both devices.
Note: You may need to refer to the user manual of the other device
to obtain the pair code.
3. Select to allow the other device to connect without confirmation
if needed and then the devices will be paired successfully.
48
4. The paired device will be added to Paired devices list. You can
tap on any device in Paired devices list to delete or rename it,
retrieve file, check device properties, or authorize/unauthorize
the device to connect without confirmation.
Using Your Phone as a Modem
You can use the phone as a modem for your PC and surf the
Internet.
1. Install the PC suite on your PC first (See Other Functions —
USB Mass Storage and PC Suite).
2. Select Settings > Connect > PC Connection on your phone to
choose how you want to connect: either with a USB data cable
or a Bluetooth adapter.
3. If the modem is not preset, select Settings > Connect >
Modem Settings on your phone. You may consult your service
provider for the right settings.
4. Connect your phone to the PC with a USB cable or a Bluetooth
adapter.
5. Open the PC Suite on your PC to use the modem function. For
detailed information, please refer to the PC suite help.
Setting Mobile Network
Go to Settings > Connect > Network Settings from the main
menu. You can set the following options.
• Select Preferred Mode to choose your preferred network mode.
• Select Preferred Selection to search for all available networks
and choose the network you want manually.
49
Other Functions
USB Mass Storage and PC Suite
You can use the USB mass storage feature to transfer data
between the microSD card and PC, and use the PC suite after
connecting your phone to the PC with a USB cable.
With the PC suite, you can manage the information and data
on your phone in an easier and more flexible way through the
computer. For detailed information, please refer to the PC suite
help.
1. Insert the microSD card into your phone if you want to use the
USB mass storage feature.
2. Select Settings > Connect > PC Connection from the main
menu and choose the USB mode.
3. Connect your phone to the PC with a USB cable.
4. A window will pop up and prompt you to choose the USB mass
storage or PC suite mode.
If you choose the PC suite mode for the first time, the PC suite
installation will start. Follow the instructions step by step to
complete the installation.
Note:
If the window doesn’t pop up automatically for some reason, please
open the new CD-ROM drive on the PC manually and find the
executable file to run it.
50
Managing Files
Select File Manager to manage files on your phone and your
memory card.
In Photos, Audio, Videos and Other folders on the phone, or the
Micro SD Card folder, you can search for files, create new folders,
send/delete/rename/move/copy selected files, check folder or
memory information.
Tap an image, video or audio file to open it or delete/rename/send/
copy/move it. You can also set the images as wallpaper or avatar,
or set the audio files as voice/video call ringtones.
Note:
Some options may not be available for certain files because of
copyright restrictions.
Setting Alarms
Select Tools > Alarm from the main menu to set up alarms. The
alarms can be one-off alarms or repeating ones.
Tap New to add an alarm and choose the settings. Then tap Save.
Tap on an existing alarm to edit its settings. Tap On/Off beside each
alarm to disable/enable the alarm.
Tap Delete to select alarms and delete them.
World Time
If you want to know what time it is in cities around the world, select
Tools > World Time from the main menu.
51
The time of cities can be displayed simultaneously in up to four
boxes. Tap on a box to add or change the current city. Tap Query to
see the current time of all major cities.
Note:
The city and time in the upper left box shows your local time.
Changing it will affect your phone’s time setting.
Calculator
Your phone has a basic calculator for addition, subtraction,
multiplication and division. Select Tools > Calculator from the main
menu. Tap the onscreen keypad or use the hardware keyboard to
operate.
Note:
This calculator has limited accuracy. Rounding up or down errors
may occur - especially in long division.
Unit and Currency Converter
Select Tools > Converter from the main menu.
To convert currencies, tap Currency and enter the exchange rates
and one currency amount. The amount of the other currency will
appear automatically.
To convert units, select the type of unit (Area, Length, Weight or
Temperature). Tap on the unit button to select the unit you need.
Enter the quantity below one unit and the quantity in the other unit
will appear automatically.
52
Timer and Stopwatch
Select Tools > Stop Watch from the main menu to use the timer
and stopwatch.
Tap Timer/Stop Watch to switch between the two.
Tap Start to begin timing. You can pause the timing or reset it. Or
tap Minimize to put the timing screen into the background while
you get on with other things.
Tips:
When using the stopwatch, tap Record to note the time. You can
take 20 records in a row.
Games and Applications
Select Games & Apps from the main menu to view the installed or
preinstalled games and applications.
Select Options in Games & Apps menu to view the memory
information or choose connection settings.
To launch an application in Games & Apps menu, just select and
run. You can also delete the application, set up security settings, or
check details.
Note:
The preinstalled games or applications cannot be deleted.
Monitoring On-going Downloads
While downloading an application, you can check its progress by
selecting Downloads from the main menu.
53
For Your Safety
General Care
Your phone contains delicate electronic circuitry, magnets and
battery systems. You should treat it with care and give particular
attention to the following points:
• Do not allow the phone, battery or accessories to come into
contact with liquids or moisture at any time. Do not immerse the
phone in any liquid.
• Do not place the phone alongside computer disks, credit
cards, travel cards and other magnetic media. The information
contained on disks or cards may be affected by the phone.
• Do not paint the phone.
• Do not leave the phone or the battery in places where the
temperature could exceed 60°C, e.g. on a car dashboard or a
windowsill, behind glass in direct sunlight, etc.
• Do not remove the phone’s battery while the phone is switched
on.
• Take care not to allow metal objects, such as coins or key rings
to contact or short-circuit the battery terminals.
• Do not dispose of battery in a fire. The phone’s Li-ION batteries
may be safely disposed of at a Li-ION recycling point. Follow
local requirements for recycling.
• Do not put the phone’s battery in your mouth, as battery
electrolytes may be poisonous if swallowed.
• Do not attempt to dismantle the phone or any of its accessories.
54
• Do not put a battery into a microwave oven, dryer, or highpressure container.
• Do not contact battery directly to an electric outlet or cigarette
lighter charger. Use only approved charger units.
• Do not pierce battery with a sharp object such as a needle.
• Do not disassemble or modify the battery.
• Do not use a damaged or deformed battery.
• Do not drop, throw, or subject the phone to rough treatment.
• Do not solder the battery directly.
• Stop using the battery if abnormal heat, odor, discoloration,
deformation, or abnormal condition is detected during use,
charge, or storage.
• Remove the battery whose life cycle has expired from
equipment immediately.
• The earpiece may become warm during normal use. Also,
the phone itself may become warm while the battery is being
charged.
• When a phone is in vibration mode, the vibration can sometimes
cause the phone to move.
• Be careful not to place the phone near heat sources (such as a
heater) or too close to the edge of the table.
• Power off your phone before you clean it. Use a damp or antistatic cloth to clean the phone. Do not use an ordinary dry cloth
or electrostatic cloth. Do not use chemical or abrasive cleaners
as these could damage the casing.
55
• Remember to make backup copies of all important data on your
phone.
• Remember to recycle: the cardboard packing supplied with this
phone is ideal for recycling.
Warning:
In the unlikely event of a battery leak, take care to keep the battery
discharge away from your eyes or skin. If the leakage does come
into contact with the eyes or skin, please flush thoroughly in clean
water and consult with a doctor.
Aircraft Safety
• Power off your phone before the airplane takes off. In order to
protect airplane’s communication system from interference, it
is prohibited to use mobile phone in flight. If you want to use
mobile phone before the airplane takes off, you should get the
aircrew’s permission according to safety regulations.
• If the mobile phone has the function of automatic timing poweron, please check your alarm setting to ensure that your phone
will not be automatically powered on during the flight.
Hospital Safety
• Power off your phone and remove the battery in areas where
the use of phones is prohibited.
• Follow the instructions given by the respective medical facility
regarding the use of phones on their premises.
56
General Guidelines
• In some countries, national law prohibits private copying of
copyrighted material. Please check the national legislation of
the applicable country concerning the use of such material.
• Many jurisdictions have laws and regulations about taking
pictures in public or private areas and regarding the processing
and further use of such pictures. The manufacturer encourages
its customers to obey all laws and to respect the personal rights
of others.
• Please check roaming agreement availability with your service
provider.
• The use of mobile phones is not allowed in some radiation
sensitive areas, such as hospitals, research centers and
airplanes. The user is responsible to power-off the device. If
there is any uncertainty, you should remove the battery from the
phone.
• Observe any signs that indicate powering off phones, such as
those near gas stations, or explosives, and power off the phone/
device immediately.
• Do not allow children to play with the phone, charger or
batteries.
• Do not use the phone where blasting is in progress.
• Turn off your phone during a thunderstorm – unless you are in
premises protected by a lighting conductor.
• Take care not to put your phone in the back pocket of your
trousers or skirt and then sit on it. Also, do not put your phone at
57
the bottom of bag where it may subject to excessive weight or
pressure. Doing so may damage the LCD and camera lens and
cause them malfunction.
• The operation of some medical electronic devices, such as
hearing aids and pacemakers, may be affected if a phone
is used next to them. Observe any caution signs and the
manufacturer’s recommendations.
• Do not leave the phone discharged or without a battery for a
long time, otherwise some data may be erased.
• Your phone contains metal, which may cause you an itch, a
rash or eczema depending on your physical condition.
Road Safety
• Pull off the road and park before making or answering a call,
if driving conditions require so. Check if local laws and/or
regulations restrict the use of phones while driving.
• You MUST NOT stop on the hard shoulder of a motorway to
answer or make a call, except in an emergency.
• Power off your phone at a refueling point, such as a gas station,
even if you are not refueling your own car.
• Do not store or carry flammable or explosive materials in the
same compartment as the phone.
• Electronic systems in vehicle, such as anti-lock brakes, speed
control and fuel injection systems are not normally affected by
radio transmissions. The manufacturer of such equipment can
advise if it is adequately shielded from radio transmissions. If
you suspect vehicle problems caused by radio transmissions,
58
consult your dealer and do not power on the phone until it has
been checked by a qualified technician.
Vehicles Equipped With an Airbag
An airbag inflates with great force. Do not place objects, including
either installed or portable wireless equipment, in the area over
the airbag or in the airbag deployment area. If in-vehicle wireless
equipment is improperly installed and the airbag inflates, serious
injury could result.
Third Party Equipment
The use of third party equipment, cables or accessories may
invalidate the warranty of your phone and also adversely affect the
phone’s safety/operation.
Radio Frequency (RF) Energy
• This model phone meets the government’s requirements for
exposure to radio waves.
• This phone is designed and manufactured not to exceed the
emission limits for exposure to radio frequency (RF) energy
set by the Federal Communications Commission of the U.S.
Government:
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR
are conducted using standard operating positions accepted by the
FCC with the phone transmitting at its highest certified power level
59
in all tested frequency bands. Although the SAR is determined
at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. This
is because the phone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In
general, the closer you are to a wireless base station antenna, the
lower the power output.
• The highest SAR value for this model phone as reported to
the FCC when tested for use at the ear is 1.300 W/kg and
when worn on the body, as described in this user guide, is
0.992 W/kg (Body-worn measurements differ among phone
models, depending upon available enhancements and FCC
requirements.)
• While there may be differences between the SAR levels of
individual E821 phones and at various positions, they all meet
the government requirement.
• The FCC has granted an Equipment Authorization for this model
phone with all reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. SAR information on this
model phone is on file with the FCC and can be found under
the Display Grant section of http://www.fcc.gov/oet/ea/fccid after
searching on FCC ID: Q78-E821.
FCC Compliance
• This device complies with part 15 of the FCC rules. Operation is
subject to the condition that this device does not cause harmful
interference.
60
• This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and
receiver.
 Connect the equipment to an outlet on a circuit different from
that to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for
help.
 Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
• The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
61
Emergency Services
To make an emergency call in any country:
1. Ensure that your phone is on and has reception.
2. Enter the emergency number for your location, for example, 112
(the international emergency number).
3. Press Send Key to dial the number.
4. Tell the operator which service you require: police, ambulance,
fire brigade, coastguard or mountain rescue.
5. Clearly explain the situation and where you are – making it
as easy as possible for the emergency services to find you as
quickly as possible.
6. Follow the instructions you are given. Do not end the call until
told to do so.
IMPORTANT
You should never rely solely on any wireless device for essential
communications like medical emergencies. Due to the nature of
the cellular system, the connection of emergency calls cannot be
guaranteed.
Information on Privacy
Pictures taken and audio/video recordings made with your phone
can offend the confidentiality of those who feature in them. So
please respect all legislation concerning confidentiality. By breaking
them you will be held solely responsible.
62
Copyright Notice
The video/audio recordings you download are protected by
copyright laws. They are for your personal use only and must not
be otherwise used without the permission of the copyright owner.
63
Questions and Answers
Got a problem with your phone? Then see if the solution is below.
And if that doesn’t help, please contact your service provider.
Problem
Poor
reception
Possible Cause
The network signal is too
weak where you are. For
example, you are in a
basement or near a tall
building, and the signal
is finding it hard to get
through.
Possible Solution
Move to a location
where the network
signal can be easily
received.
The network is busy. This
can happen during peak Try again after waiting a
times when everyone is little while.
trying to make calls.
Request a service area
You are too far away from
map from the service
a network base station to
provider to see where
get a good signal.
reception is best.
Echo or noise Poor network quality.
64
Press End Key and
dial again. You may be
switched to a betterquality network.
Problem
Possible Cause
Possible Solution
The service provider
Unable to
does not support these
Contact the service
select certain features, or you have not
provider.
features.
applied for services that
provide these features.
The battery or battery
charger is damaged.
Battery
charging
failure.
Get a new one. (You
might have to buy a
replacement if your
warranty has run out
or does not cover such
damage.)
The phone’s temperature Avoid charging
is below 0°C or higher
in extreme of
than 45 °C.
temperatures.
Check all connections
Poor contact between the – in particular that the
battery and charger.
charger is plugged in
properly and turned on.
65
Problem
Possible Cause
Possible Solution
You have been on a
different network (you
might be roaming abroad).
To some extent, standby
Temporarily turn off your
time depends on the
phone.
network. The same phone
on different networks may
not provide the same
length of standby.
Shortened
standby time
You cannot
switch your
phone on.
The battery is losing
charge/ getting old. For
example, battery life is
shortened by working
in high-temperature
environments.
Get a new battery.
You are located in an area
where the signal is weak
or non-existent, so your
phone uses more battery
power trying to receive a
signal.
Change your location to
one where the network
is more accessible, or
temporarily turn off your
phone.
No battery power.
Recharge the battery.
66
Problem
SIM card error
Possible Cause
SIM card malfunction or
damage.
Contact the service
provider.
SIM card wrongly
inserted.
Insert the SIM card
properly.
Dirty SIM card contacts.
Use a soft, dry cloth to
clean the SIM card.
SIM card invalid.
Contact the service
provider.
You are not within the
Unable to
network’s service area.
connect to the
network.
You cannot
answer
incoming
calls.
Possible Solution
Check the service
area with the service
provider.
Poor signal.
Move to an open space
or, if you are inside a
building, move closer to
a window.
You have activated Call
Barring.
Go to Settings > Call
>Call Barring, and
then select Cancel All
Barring.
67
Problem
Possible Cause
You have activated Call
Barring.
You cannot
make
outgoing calls.
PIN is
blocked.
Possible Solution
Go to Settings > Call
> Call Barring, and
then select Cancel All
Barring.
Go to Settings >
Security > Fixed
You have activated Fixed
Dialing Numbers and
Dialing Numbers.
select Status to turn
this feature off.
You have entered an
incorrect PIN three
consecutive times.
Unable
to enter
The phone book’s
information
memory is already full.
into the phone
book.
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Contact the service
provider for a PUK code
to unlock the SIM card.
Delete unnecessary
data.