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4076.book Page 1 Wednesday, January 6, 1999 3:48 PM
Gateway
ALR 7200
User’s Guide
Part #8504076 A MAN SYS US 7200 USR GDE R2 1/99
4076.book Page 2 Wednesday, January 6, 1999 3:48 PM
Notices
Copyright © 1999 Gateway 2000, Inc.
All Rights Reserved
610 Gateway Drive
N. Sioux City, SD 57049 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions.
Gateway 2000 may improve and/or change products described in this publication at any time. Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Gateway 2000 reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
AnyKey, black-and-white spot design, ColorBook, CrystalScan, Destination, EZ Pad, EZ Point, Field
Mouse, Gateway 2000, HandBook, Liberty, TelePath, Vivitron, stylized “G” design, and “You’ve got a friend in the business” slogan are registered trademarks and “All the big trends start in South Dakota” slogan, GATEWAY, and Gateway Solo are trademarks of Gateway 2000, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark of Intel Corporation. Microsoft, MS,
MS-DOS, and Windows are trademarks or registered trademarks of Microsoft Corporation. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.
Copyright © 1999 Advanced Logic Research, Inc. (ALR)
All Rights Reserved
9401 Jeronimo
Irvine, CA 92618 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from ALR.
The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically. These changes are incorporated in newer publication editions. ALR may improve and/or change products described in this publication at any time. Due to continuing system improvements, ALR is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the ALR web site at www.alr.com. In no event will ALR be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, ALR reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.
Trademark Acknowledgments
ALR is a registered trademark of Advanced Logic Research, Inc. All other product names mentioned herein are used for identification purposes only, and may be the trademarks or registered trademarks of their respective companies.
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Contents
Preface .................................................................................... iii
Conventions used in this guide ............................................................... v
Important safety instructions.................................................................. vi
Getting Started.......................................................................... 1
Assembling your system ......................................................................... 3
Inspecting the contents..................................................................... 3
Connecting peripherals .................................................................... 4
Powering up the system........................................................................... 6
Quick check ...................................................................................... 6
Troubleshooting guidelines ............................................................. 7
System Features ...................................................................... 9
Storage bays.................................................................................... 12
LED indicators ............................................................................... 13
Bezel door and keylock.................................................................. 13
RAID cage bay ............................................................................... 13
Power supply connectors ............................................................... 15
Expansion slot cover plates............................................................ 15
Maintaining and Cleaning Your System................................. 19
Maintaining your hard drive ................................................................. 20
Using ScanDisk.............................................................................. 20
Using Check Disk........................................................................... 21
Using Disk Defragmenter .............................................................. 22
Protecting against viruses...................................................................... 23
Cleaning your system............................................................................ 24
Cleaning the mouse ........................................................................ 24
Contents i
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Cleaning the keyboard ................................................................... 24
Cleaning the monitor screen.......................................................... 25
Cleaning the computer and monitor cases .................................... 25
Appendix................................................................................. 27
Acronyms and abbreviations................................................................ 28
Terms and definitions ........................................................................... 32
Regulatory compliance statements....................................................... 35
FCC Notice .................................................................................... 35
Industry Canada Notice ................................................................. 35
CE Notice....................................................................................... 36
VCCI Notice .................................................................................. 37
Australia/New Zealand Notice...................................................... 37
Index....................................................................................... 39
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Preface
About this guide...................................................... iv
Conventions used in this guide ............................... v
Important safety instructions.................................. vi
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About this guide
The purpose of this User’s Guide is to help you unpack, assemble, and install the system. This guide provides step-by-step setup and operating instructions along with detailed illustrations throughout the document.
Below is a summary of the sections to follow:
Chapter 1: Getting Started covers information about the internal and external features as well as the system architecture and supported operating systems.
Chapter 2: System Features explains the main features of your system, including how to assemble it, identifying connectors and arranging your workspace.
Chapter 3: Maintaining and Cleaning Your System explains how to perform routine maintenance and cleaning on your system.
We recommend you take time to read through the manual before using the system. If you encounter a problem, refer to the handy troubleshooting section in this guide.
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Conventions used in this guide
Throughout this booklet, you will see the following conventions:
Convention
E
NTER
C
TRL
+A
LT
+D
EL
Setup
User’s Guide
Important!
Caution!
Warning!
Description
Keyboard key names are printed in small capitals.
A plus sign indicates that the keys must be pressed simultaneously.
Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.
Names of publications and files are printed in italic.
An important informs you of special circumstances.
A caution warns you of possible damage to equipment or loss of data.
A warning indicates the possibility of personal injury.
Preface v
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Important safety instructions
Observe the following guidelines when performing any work on your system:
•
Follow all instructions marked on this product and in the documentation.
•
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
•
Do not use this product near water. Do not spill liquid on or into the product.
•
Do not place this product on an unstable surface.
•
Openings in the system cabinet are provided for ventilation. Do not block or cover these openings. Do not place this product near or upon a radiator or heat register.
•
Use only the power source indicated on the power supply. If you are not certain about your power source, consult your reseller or the local power company.
•
This product is equipped with a 3-wire grounding plug (a plug with a grounding pin). This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace the outlet.
•
Do not walk on the power cord or allow anything to rest on it.
•
If you use an extension cord with this system, make sure the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, the total ampere requirements for all products plugged into the wall outlet must not exceed 15 amperes.
•
Never insert objects of any kind into the system ventilation slots.
•
Do not attempt to service the system yourself except as explained elsewhere in the manual. Adjust only those controls covered in the instructions. Opening or removing covers marked “Do Not
Remove” may expose you to dangerous voltages or other risks.
Refer all servicing of those compartments to qualified service personnel.
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•
Under any of the following conditions, unplug the system from the wall outlet and refer servicing to qualified personnel:
• The power cord or plug is damaged.
• Liquid has been spilled into the system.
• The system does not operate properly when the operating instructions are followed.
• The system was dropped, or the cabinet is damaged.
• The product exhibits a distinct change in performance.
Important!
The system power cord serves as the main disconnect for the computer. The wall outlet must be easily accessible by the operator.
Preface vii
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Chapter 1:
Getting Started
Before you begin ..................................................... 2
Assembling your system ......................................... 3
Powering up the system........................................... 6
1
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Before you begin
Congratulations on your purchase.
With the arrival of your new system, you are probably eager to assemble the computer and have it operating. This section helps you accomplish the following:
•
Assembling the system
•
Connecting the monitor and keyboard
•
Powering up the system
Carefully read and follow these instructions to ensure your system operates correctly.
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Assembling your system
1.
Prepare a clean, flat, and firm surface for your computer. Allow at least three inches at the rear of the chassis for cabling and air circulation.
2.
Protect your computer from extreme temperature and humidity. Do not expose your computer to direct sunlight, heater ducts, and other heat-generating objects.
3.
Keep your system away from equipment that generates magnetic fields. Even a telephone placed too closely to the system may cause interference.
4.
Protect your system against AC line spikes by using a 3-prong, 115-V or 230-V (depending on the voltage supplied in your locality), and an
AC surge control outlet station. The system includes a 300W power supply.
Inspecting the contents
Unpack the carton and inspect the contents. Standard systems include the following items:
•
System Unit
•
Power Cable
•
User’s Guide
•
Maintaining and Troubleshooting
•
Utilities
•
Enhanced Keyboard
Check the packing list to ensure all equipment and associated manuals are included in your shipment. Inspect everything carefully.
Important!
Keep the product carton and foam packing, in case you have to ship the system. If you return the system in different packaging, your warranty may be voided
Getting Started 3
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Connecting peripherals
Refer to Figure 1 and the following procedures when connecting optional
peripherals to your system.
Figure 1: Connecting Peripherals
To connect peripherals to the back panel
1.
Connect the keyboard and mouse to their respective ports, using the icons embossed on the system back panel as a guide.
2.
Connect the monitor video cable to the video port. The location of the port may vary depending on whether you use the integrated video or a video card.
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3.
Connect the monitor power cable to an AC outlet or preferably, a surge control outlet station.
4.
Verify that the voltage selector switch on the power supply is set for the proper voltage (115V or 230V).
5.
Connect the system power cable to the AC-in power socket on the power supply.
6.
Connect the other end of the system power cable to an AC outlet.
Important!
Shielded cables are required by the FCC.
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Warning!
The bezel door must be closed and locked while the system is running.
Important!
Under no circumstances return any equipment without obtaining a Return
Material Authorization
(RMA) number.
Powering up the system
Look through this section before you turn on the server. You may be able to solve any problems you have at initial startup by verifying that the server setup has been completed correctly.
Press the on/off switch on the front panel, and the green LED on the front panel lights.
If you turn off the system, you must wait at least ten seconds before you turn the system back on.
The system self-checks the memory even if the monitor is not connected. If the monitor is connected and powered on, the screen displays the power-up sequence.
•
If more than one processor is installed, the system displays which processor it is currently testing.
•
If any errors are encountered, the server displays them on the monitor.
•
If a monitor is not connected or the system is unable to display an error, an error beep code sounds.
•
If the system encounters an error, it is most likely a nonfatal one, meaning the system will function until the error can be corrected
(usually through the BIOS Setup).
Quick check
If the system does not operate correctly, re-read the instructions for any procedure(s) you have performed. If an error occurs within an application, consult the documentation supplied with the software.
This section identifies solutions to common problems. If the suggestions in this section are not helpful, try looking up the problem in the Maintaining
and Troubleshooting the ALR 7200 Server. In the event of a problem, the following checks should be performed:
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Looking things over
Sometimes, the simplest things can cause trouble. To avoid unnecessary service calls, be sure you check over the basics before you call for support.
In any complex system, there is potential for a forgotten connection, a forgotten switch or a loose connector. Before powering up the system, perform the following checks:
•
Is the power cord connected to the system unit and an AC outlet?
•
Is the AC outlet supplying power?
•
If you are using a power strip, is it turned on? Is the circuit breaker set?
•
Does the voltage selection switch on the system power supply reflect the proper voltage?
Verifying the configuration
If the system is not operating correctly, the BIOS may contain an invalid configuration parameter. Enter the BIOS Setup program and check the configuration settings.
Troubleshooting guidelines
As you troubleshoot the system, keep the following guidelines in mind:
•
Never remove the system covers while the system is powered up.
•
Do not attempt to open the monitor, it is extremely dangerous.
Even if the monitor power is disconnected, stored energy within the monitor components can cause a painful or harmful shock.
•
If a peripheral such as the keyboard, mouse, drive, or printer does not appear to work, ensure that all connections are secure.
•
If the screen displays an error message, write it down, word-for-word. You may be asked about it when calling Technical
Support.
•
Only qualified personnel should open the system for maintenance.
•
If you are qualified to maintain the system yourself, make certain you are properly grounded before opening the chassis.
Getting Started 7
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Chapter 2:
System Features
Basic features......................................................... 10
Front panel ............................................................. 11
Rear panel .............................................................. 14
Operating systems ................................................. 17
2
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Basic features
•
Intel Pentium
®
II processor (speed depends on the model)
•
SMP design supporting up to two processor modules; Intel MP
Specification V1.1 and 1.4 compliant
•
32-bit PCI and 16-bit ISA bus master; 64-bit processor and memory data path; extended PCI-to-PCI bridge support
•
32-MB Error Checking and Correcting (ECC) synchronous dynamic random access memory (SDRAM), expandable to 1-GB using ECC 60-ns 72-bit SDRAM DIMMs
•
Integrated 2-MB DRAM PCI Graphics (Cirrus Logic GD54M30)
•
Seven expansion slots: five PCI, one shared PCI/RAID port, and one shared PCI/ISA.
•
Integrated dual channel PCI Ultra2 SCSI (Adaptec 7890) with two
68-pin connectors, dual-channel Ultra-DMA PCI IDE interface, and floppy controller supporting 1.44-MB and 2.88-MB formats.
•
RAID port ready: the shared PCI/RAID port slot supports the addition of a RAID port card to provide RAID capability.
•
Low voltage differential (LVD) support for SCSI devices. LVD
SCSI allows faster disk access and greater data integrity
•
Power supply unit that provides 300-W of DC power to internal system components.
•
Phoenix upgradable Flash BIOS, Year 2000 Ready
•
The system is equipped with InforManager™ (IFM), a special feature consisting of both hardware and software designed to monitor and report the operating status of the system and its devices: CPUs, power supplies, RAM, ambient temperatures, voltages, and fan operation. For further information about the
InforManager™, refer to the InforManager™ User’s Guide.
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Front panel
The front panel of the system is equipped with switches, LEDs, and drive
bays. Figure 2 shows the front panel and the table below provides the key.
5.25-inch drive bays
RAID cage
External
3.5-inch drive bays
Internal
3.2-inch drive bays
Power LED
HDD LED
CPU 1 LED
CPU 2 LED
Memory error
LED
Unused
Chassis lock
Reset button
Power button
Keyboard lock/ECC clear
Figure 2: Front Panel
System Features 11
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Storage bays
The system can support up to seven devices in the following bays:
•
Two 5.25-inch front accessible bays that support any 5.25-inch device or any 3.5-inch device with a special mounting bracket.
•
Two additional 5.25-inch drive bays that support a RAID Cage that supports up to three one-inch high, 3.5-inch single connector attachment (SCA) SCSI drives.
•
Six 3.5-inch drive bays: two external bays, one of which has a factory-installed, 1.44-MB 3.5-inch diskette drive and two internal bays designed to support 3.5-inch hard drives. Two 3.5-inch internal drive bays mounted beneath the power supply which support a factory-installed hard drive.
Buttons
There are three buttons on the front panel. These buttons are defined in the following table.
Button
Power button
Reset button
Keyboard lock/ECC clear button
Function
Toggles the system ON or OFF.
Allows you to reset the system without having to power it off and then on again
Enables or disables the keyboard function and clears the error flag after an ECC error. Pressing this button does not correct the error condition. If the error condition has not been corrected, the LED will light again.
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LED indicators
There are five LEDs on the front panel. These LEDs are defined in the following table.
LED
Power
Hard disk controller activity
P1 activity
P2 activity
ECC fault
Meaning When Lit
The system is on
The hard disk is being accessed
The first processor is active
The second processor is active
A memory error has been detected
Bezel door and keylock
The bezel door provides access to the power, reset, and keyboard lock/ECC clear buttons, as well as the 3.5-inch diskette drive, the other external
3.5-inch drive bay, the 5.25-inch drive bays and the RAID Cage bays. The door can be locked to prevent unauthorized access.
Warning!
The bezel door must be closed and locked while the system is running.
RAID cage bay
The RAID Cage bay supports connection of up to three 3.5-inch hot-swappable LVD SCA SCSI hard drives. The backplane automatically sets the SCSI ID numbers and provides termination. The backplane is at the
back of the RAID Cage which is not shown in Figure 2 on page 11. The
RAID Cage is a common option that occupies two 5.25-inch drive bays. It may appear as part of the standard configuration.
System Features 13
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Rear panel
The rear panel of the system is equipped with I/O ports, connectors, and
switches. Figure 3 shows the rear panel of the system.
Voltage selection switch
AC-in connector
Chassis fan 1
Parallel port
Serial port 1
Serial port 2
Mouse port
Keyboard port
Video port
Punchout section
Parallel port
LAN port
Expansion slot cover plates
Chassis fan 2
Figure 3: Rear Panel
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Power supply connectors
The system supports one 300-Watt power supply.
Voltage selector switch
Located on the back of the power supply module, this switch must be set to the proper AC line voltage used in your locality (115VAC or 230VAC).
AC-in connector
This is a connector on the power supply which provides the electrical current to the system and its peripherals. Using the power cable supplied with the system, connect the power supply to a grounded wall outlet.
Expansion slot cover plates
These are cover plates over each of the expansion slots on the system board.
The system board has five PCI slots, one shared PCI/ISAslot, and one
PCI/RAIDport slot.
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Important!
If your mouse has a mini-DIN connector, you must connect it to the mouse port.
I/O ports
The I/O ports on the rear panel provide the point of connection for the peripherals that accompany the system and any others that you may purchase. The following table defines the ports.
Port
Serial ports 1 and 2
Parallel port
Mouse port
Keyboard port
Video port
Dual USB ports
Integrated LAN port
Definition
These are high speed serial ports which use the
First-In-First-Out (FIFO) protocol. Connect a serial mouse to Serial Port 1 (COM1). Other serial devices can also be connected these ports.
Parallel devices such as parallel printers and scanners can be connected to this port.
This port supports any mouse with a miniature circular
DIN (mini-DIN) connector.
This port supports any keyboard with a miniature circular DIN (mini-DIN) connector.
Connects your monitor to the video interface card.
These ports support any USB compliant devices. USB keyboards and mice may not be compatible with power management.
This port supports an RJ45 connector to the LAN. The
LAN port has two small LEDs:
The green LED lights when the port detects a valid link to the LAN.
The amber LED lights when the port communicates at
100 Mbps. When this LED is off, the system communicates at 10 Mbps.
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Operating systems
The Gateway ALR 7300 is compliant with Intel MP Specification V1.1 or
V1.4 (BIOS-selectable). The following operating systems support
Symmetrical Multi-Processing (SMP).
•
Novell NetWare SMP 4.x and 4.1x
•
SCO UNIX Open Server 5.X
•
UnixWare 2.1, 7.0 and 7.1
•
Solaris
®
2.51 and 2.6
•
Microsoft Small Business Server (SBS)
•
Microsoft Windows NT
™
Server 4.0
•
Microsoft Windows NT
™
Server Enterprise 4.0
Current versions of the various operating systems are constantly changing.
Contact Gateway Technical Support for the latest information about operating systems and support versions.
If your operating system does not support multi-processing, the system adjusts the processing mode to Asymmetrical, meaning only the first CPU accepts I/O interrupts. Any additional CPU’s in the system receive only interprocessor interrupts.
Important!
The Pentium II Xeon processor in this server is designed to support 32-bit operating systems and applications. To ensure optimum performance, use only 32-bit programs on the
Gateway ALR 7300 system.
System Features 17
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Chapter 3:
Maintaining and
Cleaning Your
System
Maintaining your hard drive.................................. 20
Protecting against viruses...................................... 23
Cleaning your system ............................................ 24
3
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Maintaining your hard drive
Hard drives need regular maintenance because running the system software divides files, creates spaces between data, and otherwise decreases the hard drive’s performance. Windows 95 and Windows NT provide maintenance tools that help prevent possible hard drive problems. The most important tools for hard drive maintenance are the programs ScanDisk (Windows 95 only), Check Disk (Windows NT only), and Disk Defragmenter (Windows
95 only).
Using ScanDisk
ScanDisk is a Windows 95 program that lets you check your hard disk for damaged areas and then repairs them. We suggest you scan your hard drive from at least once a week to once a month, depending on how often and how much you use your computer.
To use ScanDisk
1.
Click on the
Start
button. Then click on
Programs,
then
Accessories,
then
System Tools,
and then
ScanDisk.
The ScanDisk window opens.
2.
In the ScanDisk window, click on the drive you want to scan.
3.
If you only want to check your files and folders for errors, select the
Standard
option button. If you want to do a more thorough scan for errors, select the
Thorough
option.
Because the
Thorough
option takes more time than the
Standard
option, we recommend you normally use the
Standard
option and do a
Thorough
check at least once a month.
4.
If you selected
Standard
and you want to change the settings ScanDisk uses when it checks files and folders, click on the
Advanced
button, select the options in the ScanDisk Advanced Options window, then click on the
OK
button to close the window.
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If you selected
Thorough
and want to change the settings ScanDisk uses when it checks the disk’s surface, click on the
Options
button, select the options from the Surface Scan Options window, then click on the
OK
button to close the window.
5.
If you want ScanDisk to automatically fix any errors it finds, select the
Automatically fix errors
option in the ScanDisk window.
6.
Click on the
Start
button in the ScanDisk window.
When the scan is complete, the ScanDisk Results window opens giving you details of the scanning operation.
7.
If you want to scan another drive, click on the
Close
button to return to the ScanDisk window, select another drive, then go to Step 6.
8.
When you are finished using ScanDisk, click on
Close.
Using Check Disk
Windows NT provides the Check Disk utility to maintain the hard drive.
Check disk enables you to check the drive for errors, fix file system errors, and attempt to recover bad sectors on the drive.
Use Check Disk from once a week to once a month, depending on how often you use your computer. Also use Check Disk whenever you have any hard drive problems.
To use Check Disk
1.
Right-click
Start
and then click
Explore
.
2.
In the Windows NT Explorer window, right-click the drive you want to check. You can only check one drive at a time.
3.
Click
Properties
.
4.
Click the
Tools
tab.
5.
Click
Check Now
in the Error-checking dialog box.
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6.
Check
Scan for and attempt recovery of bad sectors
to scan the entire hard drive.
7.
Click
Start.
If the scan finds bad sectors, a screen message notifies you.
Using Disk Defragmenter
The Disk Defragmenter program that comes with Windows 95 helps maintain the integrity of your hard drive by rearranging files so that unused space on your hard drive is not scattered around the drive, but is contained in one contiguous area on the disk. You may notice, after running Disk
Defragmenter, that your programs run a little faster and more efficiently.
That is because the hard drive head can go directly to the data it needs instead of skipping around to different places on the disk to find pieces of data.
We suggest you run Disk Defragmenter at least once a week to once a month, depending on how much you use your system.
To run Disk Defragmenter
1.
Click on the
Start
button, then follow the popup menus through
Programs,
then
Accessories,
and then
System Tools.
Then select
Disk
Defragmenter.
A dialog box opens asking you to select a drive to defragment.
2.
Select the drive from the pull-down menu, then click
OK.
A dialog box opens showing the progress of the defragmentation.
When defragmentation is complete, a dialog box opens and asks you if you want to quit the Disk Defragmenter program.
3.
If you are finished defragmenting the drives in your system, click
Yes.
If you have more drives to defragment, click
No
and return to Step 2.
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Protecting against viruses
A virus is a program written with malicious intent for the sole purpose of creating havoc in a computer system. It attaches itself to executable files or boot sectors, so it can replicate and spread. Some viruses may only cause your system to beep or display messages or images on the screen. Other viruses are highly destructive and corrupt or erase the contents of your files or diskettes. To be safe, never assume any virus is harmless.
Viruses spread through direct contact with executable programs or boot sectors. Diskettes used in a contaminated system can get a virus and transfer the virus when used in another system. A virus can also spread through programs downloaded from bulletin boards or the Internet.
To protect your system against viruses
•
Obtain an anti-virus program and scan the system regularly.
•
Make backup copies of all files and write-protect the disks.
•
Obtain all software from reputable sources and always scan new software for any viruses prior to installing files.
If you suspect your system has been infected, find and remove the viruses immediately using an anti-virus program. Next, turn off your system and leave it off for at least 15 seconds before turning it back on. This is the only way to ensure the virus does not remain in your system RAM.
Maintaining and Cleaning Your System 23
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Cleaning your system
Your system and its components need to be cleaned occasionally. The following sections contain information about caring for the various parts of your system.
Cleaning the mouse
If the mouse pointer on the screen moves erratically when you move the mouse, dirt is probably on the rollers inside the mouse.
To clean the mouse
1.
Shut down the system.
2.
Turn your mouse upside down and remove the mouse ball cover.
3.
Cup your hand under the mouse, then turn your mouse right-side up.
The gray mouse-ball should drop into your hand. If it doesn’t, gently shake the mouse until the ball drops out of the socket.
4.
Once the mouse ball is free, use adhesive tape to pick up any dust or lint on its surface and wipe away dirt or lint inside the mouse-ball socket. You can also blow into the socket to remove dirt and lint. If foreign matter is trapped inside the socket or on the rollers, use a cotton swab dipped in isopropyl alcohol to loosen it. Allow surfaces to dry completely after cleaning.
5.
Return the mouse ball to the socket and replace the cover, then restart the system.
Cleaning the keyboard
Occasionally you should clean the keyboard to free it of dust and lint particles trapped under the keys. The easiest way to do this is to blow trapped dirt from under the keys using an aerosol can of air with a narrow, straw-like extension.
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If you spill liquid on the keyboard, shut down the computer and disconnect the keyboard. Turn the keyboard upside down to allow the liquid to drain out overnight before trying to use it again. If it fails to work after draining, contact Technical Support. Sticky liquids may cause residual problems even after drying and may require the replacement of the keyboard.
Cleaning the monitor screen
Use a soft cloth and window cleaner to clean the monitor screen. Squirt a little cleaner on the cloth (never directly on the screen), and wipe the screen with the cloth.
Cleaning the computer and monitor cases
Always shut down the system and other peripherals before cleaning any components.
Use a damp, lint-free cloth to clean the computer case, monitor case, keyboard, speakers, and other parts of your system. Avoid abrasive or solvent cleaners because they can damage the finish on your components.
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Appendix
Acronyms and abbreviations................................. 28
Terms and definitions............................................ 32
Regulatory compliance statements ....................... 35
A
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Acronyms and abbreviations
AC - Alternating current
ACPI - Advanced Configuration & Power Interface
APIC - Advanced programmable interrupt controller
ASCII - American standard code for information interchange
ASIC - Application specific integrated circuit
ATAPI - AT advanced peripheral interface
BIOS - Basic input/output system
BIST - Basic integrity self-test
CD - Compact disc
CD-ROM - Compact disc, read-only memory
CHS - Cylinder, head, sector
CMOS - Complementary metal-oxide semiconductor
CPU - Central processing unit
DBE - Double bit errors
DIMM - Dual inline memory module
DMA - Direct memory access
DMI - Desktop management interface
DRAM - Dynamic random access memory
ECC - Error correcting code
ECP - Enhanced capabilities port
EDO - Extended data output
EMC - Electro-magnetic compatibility
EMI - Electro-magnetic interference
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EPP - Expanded parallel port
ESD - Electro-static discharge
FAT - File allocation table
GB - Gigabyte
IDE - Integrated drive electronics
I/O - Input/output
IRQ - Interrupt request line
ISA - Industry standard architecture
KB - Kilobyte
LAN - Local area network
LBA - Logical block addressing
LED - Light-emitting diode
LVD - Low voltage differential
MB - Megabyte
MBE - Multiple bit error
Mbps - Megabits per second
MIDI - Musical instrument digital interface
MHz - Megahertz
MS-DOS - Microsoft disk operating system
NMI - Non-maskable interrupt
NTFS - NT file system
NVRAM - Non-volatile random-access memory
OS - Operating system
PCI - Peripheral component interconnect
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PIC - Programmable interrupt controller
PIO - Paged input/output
PnP - Plug and play
POST - Power-on self-test
PS/2 - Personal System/2
RAID - Redundant array of inexpensive drives
RAM - Random-access memory
RMA - Return material authorization
ROM - Read-only memory
rpm - Revolutions per minute
RTC - Real-time clock
SBE - Single bit error
SCA - Single connector attachment
SCI - Signal control interrupt
SCSI - Small computer system interface
SDRAM - Synchronous dynamic random access memory
SE - Single-ended
SEC - Single edge contact
SMI - System management interrupt
SMM - Server management module
SMP - Symmetrical multiple processor
SVGA - Super video graphics array
TCP/IP - Transmission control protocol/Internet protocol
UPS - Uninterruptable power supply
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USB - Universal serial bus
V - Volt
VAC - Volts alternating current
VGA - Video graphics array
VRM - Voltage regulator module
W - Watt
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Terms and definitions
This list of terms should help you get acquainted with terms used in your computer’s documentation and in your system software.
Applications - Software installed on your system. Sometimes called
programs.
BIOS - Basic input/output system. The BIOS is software that is independent of any operating system. It enables the computer to communicate with the monitor, keyboard, and other peripheral devices without using programs on the hard disk.
The BIOS on your computer is flash BIOS, which means that is has been recorded on a memory chip that can be updated if needed.
Boot - To load the first software program (usually the operating system) that starts your computer. To perform a cold (or hard) boot, you turn the computer on when it is off. To perform a warm (or soft) boot, you reset the computer when it is already turned on.
Boot disk - A disk containing operating system programs required to start your computer. A boot disk can be a diskette, hard drive, or CD.
Byte - The basic unit of measure for computer memory. A character, such as a letter of the alphabet, uses one byte of memory. Each byte is made up of eight bits. Computer memory is often measured in kilobytes (1,024 bytes) or megabytes (1,048,576 bytes).
Cache memory - Cache is very fast memory that can be located in the processor. Cache reduces the average time required for the processor to get the data it needs from the main memory by storing recently accessed data in the cache.
CMOS memory - Complementary metal oxide semiconductor memory.
CMOS memory is memory that is retained even when the computer is turned off. The Setup program settings and other parameters are maintained in CMOS memory.
Default - The option that the software or system uses when you have not made a choice yourself.
Disc - A compact disc (CD).
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Disk - The device used by the computer to store and retrieve information.
Disk can refer to a diskette or a hard disk.
Diskette - A removable disk, also called a floppy.
Hard drive - The drive installed inside your computer that stores all your system and data files. Depending on its configuration, the computer may have more than one hard drive. Each drive is assigned its own drive letter. If you have only one drive, its drive letter is C, and it is often called “the C drive.”
I/O - Input/output. Refers to devices, such as printers, whose purpose is to enter data into a computer or extract data from a computer. An I/O device is accessed through an I/O address: a location in memory reserved for the device to exchange information between itself and the rest of the computer.
IRQ - Interrupt request line. The IRQ is a hardware line that a device uses to signal the processor when the device needs the processor’s services. The number of IRQs is limited by industry standards.
Operating system - A program that supervises the computer’s operation, including handling I/O, networking and connectivity, and device drivers.
Path - A sequence of information that directs the system to the file it needs.
For example, c:\windows\bubbles.bmp is the path to a graphics file on your system. The c: tells the system it is on the C hard drive, the \windows tells the system it is in the windows folder, and bubbles.bmp is the file.
Pixel - A pixel is an individual dot in a graphic displayed on your computer.
Pixels are so close together that they look as though they are connected.
POST - Power-on self-test. POST tests your computer’s components whenever you turn on the computer.
Programs - Software installed on your system. Programs are sometimes called applications.
RAM - Random access memory. RAM is the computer’s system memory.
You can write to and read from RAM. Information stored in RAM is temporary and is erased when the computer is turned off.
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Refresh rate - The refresh rate is the rate at which the image on the monitor screen is rewritten to the screen. A fast refresh rate helps keep the image from flickering.
Resolution - The resolution is the sharpness or clarity of the image on the monitor screen. Resolution is measured by the number of pixels the screen can display. For example, a resolution of 800x600 means that the screen can display 800 pixels in a row and can display 600 rows. The more pixels displayed, the higher the resolution and the clearer the images.
ROM - Read-only memory. Permanent computer memory dedicated to a particular function. For example, the instructions for starting the computer when you first turn on power are contained in ROM. You cannot write to
ROM.
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Regulatory compliance statements
FCC Notice
This device has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna
•
Increase the separation between the equipment and receiver
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
•
Consult the dealer or an experienced radio/TV technician for help
This equipment has been tested and found to comply with the limits of a Class A digital device. The accessories associated with this equipment are as follows:
•
Shielded video cable
•
Shielded power cord
These accessories are required to be used in order to ensure compliance with FCC rules.
American Users
Caution!
The Federal
Communications
Commission warns users that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Industry Canada Notice
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry
Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada.
Canadian Users:
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European Users:
Attention!
Couper le courant avant l’entretien.
CE Notice
This Information Technology Equipment has been tested and found to comply with the following European directives:
[i]EMC Directive 89/336/EEC amending directive 92/31/EEC & 93/68/EEC as per
EN 55022:1995, Radiated Emission Class A
EN 55022:1995, Conducted Emission Class A
-EN50082-1:1997 according to
EN 61000-4-2:1995
EN 61000-4-3:1996
EN 61000-4-4:1988 or IEC 801-4:1998
EN 61000-4-5:1995
EN 61000-4-6: 1996
EN 61000-4-8: 1993
EN 61000-4-11: 1994
[ii]Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992, A1, A2, A3,
A4 and A11.
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VCCI Notice
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective action.
Japanese Users:
Australia/New Zealand Notice
This device has been tested and found to comply with the limits for a Class A digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Spectrum Management Agency.
Caution!
Disconnect power before servicing.
Australian and New
Zealand Users:
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Index
Numerics
3.5-inch
front drive bay 12 rear drive bay 12
A
AC-in connector
Adaptec 7890, SCSI controller 10
Australia/New Zealand Notice 37
B
BIOS
year 2000 ready 10 bus widths 10
C
cleaning
monitor case 25 monitor screen 25
configuration
connecting
keyboard 4 monitor 4 mouse 4 peripherals 4
controller
conventions used in this guide v
correcting BIOS configuration errors 6
CPU
operating systems supported 17
D
disk drive
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IDE controller 10 ultraSCSI controller 10
E
electrical requirements 3 environmental conditions 3
error checking and correcting. See
expansion slots
F
features
flash BIOS 10 floppy controller 10
G
graphics
H
I
CPU 10 power supply 10 processor 10
Intel MP specification, selecting 17
ISA
bus width 10 expansion slot 10
K
keyboard
L
low voltage differential, SCSI 10
LVD. See low voltage differential
M
memory
ECC 10 standard 10 supported 10
monitor
mouse
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MP specification
multiprocessing
supported operating systems 17
operating systems supported 17
Q
quick check, troubleshooting 6
N
O
operating systems
R
RAM
regulatory compliance statements 35
P
PCI
bus width 10 expansion slots 10, 15 graphics 10
PCI/ISA, expansion slot 10, 15
PCI/RAIDport, expansion slot 10,
power supply
processor
S
safety
environmental conditions 3 magnetic fields 3
Small Business Server, versions supported 17
Solaris, versions supported 17
supported
switch
system
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T
testing
troubleshooting
quick check 6 turning the system on 6
U
Unix Ware, versions supported 17
using
V
video
voltage selector switch
W
Windows NT, versions supported 17
42 Gateway ALR 7200 User’s Guide
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