User Guide - Hardware.com

User Guide
© 2015 Hewlett-Packard Development
Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: March 2015
Document Part Number: 820635-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm
or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to
equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv
About This Guide
Table of contents
1
Product features...............................................................................................................................................1
HP ProDisplay P222c Monitor........................................................................................................................................ 1
2
Safety and maintenance guidelines....................................................................................................................2
Important safety information........................................................................................................................................ 2
Maintenance guidelines................................................................................................................................................. 3
Cleaning the monitor..................................................................................................................................... 3
Shipping the monitor..................................................................................................................................... 3
3
Setting up the monitor.......................................................................................................................................4
Use caution when setting up the monitor..................................................................................................................... 4
Attaching the stand base............................................................................................................................................... 5
Identifying rear components......................................................................................................................................... 6
Connecting the cables.................................................................................................................................................... 7
Identifying front panel controls..................................................................................................................................... 9
Adjusting the monitor.................................................................................................................................................. 10
Turning on the monitor................................................................................................................................................ 10
Connecting USB devices............................................................................................................................................... 11
Removing the monitor stand....................................................................................................................................... 11
Mounting the Monitor.................................................................................................................................................. 12
Locating the serial number and product number........................................................................................................ 13
Installing a cable lock................................................................................................................................................... 13
4
Operating the monitor.....................................................................................................................................14
Software and utilities................................................................................................................................................... 14
The Information file..................................................................................................................................... 14
The Image Color Matching file..................................................................................................................... 14
Installing the .INF and .ICM files................................................................................................................................... 14
Installing from the disc............................................................................................................................... 14
Downloading from the Web........................................................................................................................ 15
Using the HP Display Assistant.................................................................................................................................... 15
Using HP MyRoom........................................................................................................................................................ 16
Installing HP MyRoom from the media disc................................................................................................ 16
Downloading HP MyRoom from the Internet.............................................................................................. 16
Creating a HP MyRoom Account.................................................................................................................. 16
Using the On-Screen Display (OSD) menu................................................................................................................... 17
Using Auto-Sleep Mode................................................................................................................................................ 17
Using the Microsoft Skype for Business...................................................................................................................... 18
Appendix A Technical specifications....................................................................................................................20
Speaker specifications................................................................................................................................................. 21
Recognizing preset display resolutions....................................................................................................................... 22
v
Entering user modes.................................................................................................................................................... 22
Energy saver feature.................................................................................................................................................... 22
Appendix B Support and troubleshooting.............................................................................................................23
Solving common problems.......................................................................................................................................... 23
Using the Auto-Adjustment Function (Analog Input).................................................................................................. 24
Optimizing Image Performance (Analog Input)........................................................................................................... 25
Button lockouts............................................................................................................................................................ 26
Product support........................................................................................................................................................... 26
Preparing to call technical support.............................................................................................................................. 26
Appendix C
LCD monitor quality and pixel policy...................................................................................................27
Appendix D Accessibility.....................................................................................................................................28
Supported assistive technologies................................................................................................................................ 28
Contacting support...................................................................................................................................................... 28
vi
1
Product features
HP ProDisplay P222c Monitor
The LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (TFT) panel. The monitor's
features include:
•
54,6 cm (21.5 in) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen support for
lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio
•
Non-glare panel with an LED backlight that consumes less energy
•
Wide viewing angle to allow viewing from a sitting or standing position, or moving from side-to-side
•
Tilt capability
•
Removable stand for flexible monitor panel mounting solutions
•
Video signal input to support VGA analog with VGA signal cable provided
•
Video signal input to support DisplayPort digital with DisplayPort signal cable provided
•
Integrated 720P HD webcam, microphone and speaker
•
Plug-and-play capability if supported by the operating system
•
Security slot provision on rear of monitor for optional cable lock
•
On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization
•
HP Display Assistant software for adjusting monitor settings and enabling theft deterrence features (refer to
the HP Display Assistant User Guide included on the disc with your monitor)
•
HDCP copy protection on DisplayPort input
•
Software and documentation disc that includes monitor drivers and product documentation
•
Energy saver feature to meet requirements for reduced power consumption
•
Certified for Skype for Business
•
Supports an optional HP Integrated Work Center Stand
•
Supports an optional HP ProDisplay Companion Stand
•
Supports an optional HP Quick Release to enable mounting to an optional HP monitor arm or attaching an
optional HP Chromebox, HP Thin Client (select models), or HP Desktop Mini Business PC
NOTE: For safety and regulatory information, refer to the Product Notices provided on your media disc, if one
is included, or in your documentation kit. To locate updates to the user guide for your product, go to http://
www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen
instructions.
HP ProDisplay P222c Monitor
1
2
Safety and maintenance guidelines
Important safety information
A power cord is included with the monitor. If another cord is used, use only a power source and connection
appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the
Product Notices provided on your media disc, if one is included, or in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the monitor by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally
step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical outlet, grasp the
cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation, setup,
posture, and health and work habits for computer users, and provides important electrical and mechanical safety
information. This guide is located on the Web at http://www.hp.com/ergo.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as
a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power
strips must be specifically labeled as having this ability. Use a power strip whose manufacturer offers a Damage
Replacement Policy so you can replace the equipment, if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
NOTE: This product is suitable for entertainment purposes. Consider placing the display in a controlled luminous
environment to avoid interference from surrounding light and bright surfaces that may cause disturbing
reflections from the screen.
2
Chapter 2 Safety and maintenance guidelines
Maintenance guidelines
To enhance the performance and extend the life of the monitor:
•
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that
are covered in the operating instructions. If the monitor is not operating properly or has been dropped or
damaged, contact an authorized HP dealer, reseller, or service provider.
•
Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of
the monitor.
•
Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of
the electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the
rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
•
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
•
Turn the monitor off when not in use. You can substantially increase the life expectancy of the monitor by
using a screen saver program and turning off the monitor when not in use.
NOTE: Monitors with a “burned-in image” are not covered under the HP warranty.
•
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
•
Do not drop the monitor or place it on an unstable surface.
•
Do not allow anything to rest on the power cord. Do not walk on the cord.
•
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
•
When removing the monitor stand, you must lay the monitor face down on a soft area to prevent it from
getting scratched, defaced, or broken.
Cleaning the monitor
1. Turn off the monitor and unplug the power cord from the back of the unit.
2. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.
CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface. Never spray
the cleaner directly on the screen surface. It may run behind the bezel and damage the electronics.
CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene, thinner, or any
volatile substance to clean the monitor screen or cabinet. These chemicals may damage the monitor.
Shipping the monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
Maintenance guidelines
3
3
Setting up the monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached
devices, then follow the instructions below.
Use caution when setting up the monitor
To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause
non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its
normal condition.
If installing a stand, lay the monitor face down on a flat surface covered with a protective sheet foam or
nonabrasive cloth. This prevents the screen from getting scratched, defaced or broken as well as damage to the
front panel buttons.
NOTE: Your monitor may look different from the monitor in this illustration.
4
Chapter 3 Setting up the monitor
Attaching the stand base
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color
or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
1. Remove the stand/base assembly, and then lift the monitor from the box and place it face down on a flat
surface.
2. Position the stand over the base, and firmly press down to lock it in place.
3. Insert the two tabs on the stand into the bracket on the back of the display head until they click into place.
Attaching the stand base
5
Identifying rear components
6
Component
Function
1
AC Power Connector
Connects the AC power cord to the monitor.
2
DisplayPort
Connects the DisplayPort cable from the source device to the
monitor.
3
VGA
Connects the VGA cable from the source device to the monitor.
4
Audio Connector
Connects the Audio cable from the source device to the monitor.
5
USB Upstream
Connects the USB hub cable from the source device to the
monitor.
6
USB Downstream
Connects optional USB devices to the monitor.
Chapter 3 Setting up the monitor
Connecting the cables
NOTE:
The monitor ships with select cables. Not all cables shown in this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer or source device.
2. Connect a VGA signal cable or DisplayPort signal cable.
NOTE: The monitor is capable of supporting either analog or digital input. The video mode is determined
by the video cable used. The monitor will automatically determine which inputs have valid video signals. The
inputs can be selected by pressing the OK/Source button on the front panel or through the On-Screen Display
(OSD) feature by pressing the Menu button.
• For analog operation, connect the VGA signal cable to the VGA connector on the rear of the monitor and
the other end to the VGA connector on the computer (cable provided).
•
For DisplayPort digital operation, connect the DisplayPort signal cable to the DisplayPort connector on
the rear of the monitor and the other end to the DisplayPort connector on the computer (cable provided).
Connecting the cables
7
3. Connect one end of audio cable to the audio connector on the monitor and connect the other end of the cable
to an audio output connector on the rear panel of the computer (cable not provided).
4. Connect the USB upstream cable’s Type B connector to the USB upstream port on the rear of the monitor and
the cable’s Type A connector to the USB downstream port on the source device.
5. Connect one end of the AC power cord to the power connector on the rear of the monitor, and the other end
to an AC outlet.
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
8
Chapter 3 Setting up the monitor
Identifying front panel controls
Control
Function
1
Menu button
Opens, selects or exits the OSD menu.
2
Minus/volume/
Speaker mute
If the OSD menu is on, press to navigate backward through the OSD
menu and decrease adjustment levels.
If the OSD menu is inactive, press to activate the volume adjustment bar,
then press - or + to adjust the volume.
If the OSD menu is inactive, press and hold for 3 seconds to activate
speaker mute or unmute, press – to adjust the speaker mute or unmute
while mute message appeared.
3
Plus/Microphone
mute
If the OSD menu is on, press to navigate forward through the OSD menu
and increase adjustment levels.
If the OSD menu is inactive, press to activate the microphone mute
function.
4
5
Microphone mute
LED
Red = Microphone muted
OK/Source
If the OSD menu is on, press to select the highlighted menu item.
Off = Microphone unmuted
If the OSD menu is inactive, press to activate the source button that
chooses the video signal input (VGA or DisplayPort).
6
Power
Turns the monitor on or off.
7
Power LED
White = Fully powered.
Amber = Sleep mode.
Flashing Amber = Sleep Timer mode.
8
Webcam & Mic
Slide the switch to turn camera on or off.
Offers up to HD 720 resolution (1280x720) for image applications to
take still image.
Offers video stream for end user to preview/record motion image
through USB 2.0 interface.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.
hp.com/go/sml.
Identifying front panel controls
9
Adjusting the monitor
Tilt the monitor's panel forward or backward to set it to a comfortable eye level. The monitor can be tilted from
-5° to +22°.
Turning on the monitor
1. Press the power button on the computer to turn on the computer.
2. Press the power button on the front of the monitor to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a
prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate
a screen saver application or turn off the monitor when it is not in use for a prolonged period of time. Image
retention is a condition that may occur on all LCD screens. Monitors with a “burned-in image” are not covered
under the HP warranty.
* A prolonged period of time is 2 consecutive hours of a static image.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be enabled. To disable
this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the front of the monitor, and
then select Power Control > Power LED > Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message shows
which input is the current active signal, the status of the auto-switch source setting (On or Off; factory default is
On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
10
Chapter 3 Setting up the monitor
Connecting USB devices
USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are two
downstream USB ports on the rear of monitor.
NOTE: You must connect the USB upstream cable from the computer to the monitor to enable the USB
downstream ports on the monitor. See step 4 in Connecting the cables on page 7.
Removing the monitor stand
You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other mounting
fixture.
CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and all cables are
disconnected.
1. Disconnect and remove all cables from the monitor.
2. Lay the monitor face down on a flat surface covered by a clean, dry cloth.
3. Press down on the release latch (1) and slide the stand out of the slot on the display head (2).
Connecting USB devices
11
Mounting the Monitor
The monitor panel can be attached to a wall, swing arm, or other mounting fixture.
NOTE: This apparatus is intended to be supported by UL or CSA or GS Listed wall mount bracket.
CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach a thirdparty
mounting solution to the monitor, four 4mm diameter, 0.7 pitch, and 10 mm long screws (M4 x 10mm screws) are
required. Longer screws must not be used because they may damage the monitor. It is important to verify that
the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of
the monitor display panel. For best performance, it is important to use the power and video cables provided with
the monitor.
1. Remove the monitor from the stand (see Removing the monitor stand on page 11).
2. Remove the four screws from the VESA holes located on the rear of the monitor.
3.
To attach the monitor to a swing arm (sold separately), insert four 10mm screws through the holes on the
swing arm plate and into the mounting holes on the monitor.
NOTE: To attach the monitor to other mounting fixtures, follow the instructions included with the mounting
fixture to ensure that the monitor is safely attached.
4.
12
Reconnect the cables to the monitor panel.
Chapter 3 Setting up the monitor
Locating the serial number and product number
The Rating label (1) and Safety label (2) are located on the rear of the monitor. The serial number and product
number are located on a Rating label. You may need these numbers when contacting HP about the monitor
model.
Installing a cable lock
You can secure the monitor to a fixed object with an optional cable lock available from HP.
Locating the serial number and product number
13
4
Operating the monitor
Software and utilities
The disc that comes with the monitor contains files you can install on the computer:
•
an .INF (Information) file
•
ICM (Image Color Matching) files (one for each calibrated color space)
•
HP MyRoom
•
HP Display Assistant
The Information file
The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without installing
the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is VESA DDC2–
compliant and that the monitor connects directly to the graphics card. Plug and Play does not work through
separate BNC type connectors or through distribution buffers/boxes.
The Image Color Matching file
The .ICM files are data files that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. This file is activated from within
graphics programs that support this feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC) Profile Format
specification.
Installing the .INF and .ICM files
After you determine that you need to update, you can install the .INF and .ICM files from the disc or download
them.
Installing from the disc
To install the .INF and .ICM files on the computer from the disc:
1. Insert the disc in the computer optical drive. The disc menu is displayed.
2. View the HP Monitor Software Information file.
3. Select Install Monitor INF/ICM Software.
4. Follow the on-screen instructions.
5. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the disc in the event
of an installation error. Refer to the HP Monitor Software Information file on the disc.
14
Chapter 4 Operating the monitor
Downloading from the Web
If you do not have a computer or source device with an optical drive, you can download the latest version of .INF
and .ICM files from the HP monitors support Web site:
1. Go to http://www.hp.com/support and select the appropriate country and language.
2. Select Drivers & Downloads, type your monitor model in the Find my product search field, and click Go.
3. If necessary, select your monitor from the list.
4. Select your operating system, and then click Next.
5. Click Driver - Display/Monitor to open the list of drivers.
6. Click on the driver.
7. Click the System Requirements tab, and then verify that your system meets the program minimum
requirements.
8. Click Download and follow the on-screen instructions to download the software.
Using the HP Display Assistant
HP Display Assistant software, included on the software and documentation CD, is a software utility that guides
you through the tuning process with easy to understand instructions and background patterns designed for each
monitor control. It provides:
•
Accurate screen calibration through the use of step-by-step instruction Wizards to obtain the best overall
image quality.
•
Software control of the monitor image and color settings to eliminate dependence on the monitor’ front
panel buttons and On-Screen Display (OSD) menu.
•
Defined preset display settings for each individual user in a multi-user environment.
•
Multiple preset display settings for a single user based on content and ambient lighting.
•
Asset Management and Power Management capabilities that include remote control for individual or a group
of displays on the domain from a centralized console application.
The HP display software has two modes of operation: Wizard and OSD mode. The preferred method of use is
Wizard mode, which takes you through a step-by-step process to accurately calibrate the monitor. This method
relies on a sequence of steps that will obtain the best display results when completed.
NOTE: Refer to the HP Display Assistant User Guide for additional information about the software.
Downloading from the Web
15
Using HP MyRoom
HP MyRoom is your online meeting room. Connect with business colleagues “face to face” and collaborate with
useful tools.
Installing HP MyRoom from the media disc
To install HP MyRoom:
1. Insert the media disc that came with your monitor into the computer optical drive.
2. Select Install HP MyRoom and run the setup file.
3. Follow the instructions on the screen.
Downloading HP MyRoom from the Internet
To download HP MyRoom:
1. Go to https://www.rooms.hp.com/myroom.
2. Select language of your choice in the upper right-hand corner of the screen. Click Go if changing language.
3. Click Download Now.
4. Click Run to run the file.
5. Follow the instructions on the screen to complete the software installation.
Creating a HP MyRoom Account
To begin using HP MyRoom after the software installation is complete:
1. Click Create New Account.
2. Enter your name, e-mail address, and set a password.
3. Follow the prompt to validate your e-mail address.
4. Sign in to HP MyRoom.
5. Begin using HP MyRoom by clicking on the Add Contact button.
6. Click the question mark button and select Documentation for detailed instructions.
16
Chapter 4 Operating the monitor
Using the On-Screen Display (OSD) menu
Use the On-Screen Display (OSD) menu to adjust the monitor settings screen image based on your preferences.
You can access and make adjustments in the OSD using the buttons on the monitor's front panel.
To access the OSD and make adjustments, do the following:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. To access the OSD menu, press one of the five front bezel buttons to activate the buttons, and then press the
Menu button to open the OSD.
3. Use the four Function buttons to navigate, select, and adjust the menu choices. The button labels are variable
depending on the menu or sub-menu that is active.
The following table lists the menu selections in the main menu.
Main Menu
Description
Brightness
Adjusts the brightness level of the screen.
Contrast
Adjusts the contrast level of the screen.
Color Control
Selects and adjusts the screen color.
Input Control
Adjusts the video input signal.
Image Control
Adjusts the screen image.
Audio Control
Adjusts the audio settings.
Power Control
Adjusts the power settings.
OSD Control
Adjusts the on-screen display (OSD) and Function button controls.
Management
Enables/disables DDC/CI support and returns all OSD menu settings to the factory default settings.
Language
Selects the language in which the OSD menu is displayed. The factory default is English.
Information
Displays important information about the monitor.
Exit
Exits the OSD menu screen.
Using Auto-Sleep Mode
The display supports an OSD (On-Screen Display) option called Auto-Sleep Mode that allows you to enable or
disable a reduced power state for the display. When Auto-Sleep Mode is On(On by default), the monitor will enter
a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync
signal).
Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned off
and the power LED indicator turns amber. The monitor draws less than 0.5W of power when in this reduced power
mode. The monitor will wake from the sleep mode when the host PC sends an active signal to the monitor (for
example, if you activate the mouse or keyboard).
You can disable the Auto-Sleep Mode in the OSD. Press one of the five front bezel buttons to activate the buttons,
and then press the Menu button to open the OSD. In the OSD press Power Control > Auto-Sleep Mode > Off.
Using the On-Screen Display (OSD) menu
17
Using the Microsoft Skype for Business
To enable the Microsoft Skype for Business features, do the following:
1. Use the provided USB upstream cable to connect the monitor and your computer (see Connecting the cables
on page 7). Your computer will automatically detect the monitor and install the drivers .
2. In the windows operating system, open the Sound window, and then set the Echo Cancelling Speakerphone
as default device.
3. In the Skype for Business main window, click the Options button, and then select Video Device.
4. In the Select the webcam you want to use for video calls list, select HP Hign Definition 1MP Webcam.
18
Chapter 4 Operating the monitor
Access the Microsoft Skype for Business with front panel buttons:
• Mute
Press and hold the Minus button for 3 seconds to mute the audio or turn off the mute. When the mute icon
appears, press the Minus button to switch the audio between mute and un-mute.
• Volume Down/Volume Up
To adjust the volume, press and hold the Minus button for 1 second. The activated OSD shows the numeric
values of the volume level. To increase or decrease the volume use the Plus or Minus buttons.
• Microphone Mute
To mute the microphone, press the Microphone Mute/Plus button. The microphone-mute-button light turns
on when the microphone is muted.
Using the Microsoft Skype for Business
19
A
Technical specifications
NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual
performance may vary either higher or lower.
For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/quickspecs
and search for your specific display model to find the model-specific QuickSpecs.
Display
54.6 cm wide screen
21.5 inches wide screen
Type
LCD
Viewable Image Size
54.6 cm diagonal
21.5-inch diagonal
Maximum Weight (Unpacked)
3.75 kg
8.27 lbs
Height
38.79 cm
15.27 inches
Depth
20.35 cm
8.01 inches
Width
50.67 cm
19.95 inches
Maximum Graphic Resolution
1920 x 1080 (60 Hz)
Optimum Graphic Resolution
1920 x 1080 (60 Hz)
Power Source
100 – 240 VAC 50/60 Hz
Tilt
-5° to 22°
Dimensions (include stand)
Environmental Requirements Temperature
20
Operating Temperature
5 to 35° C
41 to 95° F
Storage Temperature
-20 to 60° C
-4 to 140° F
Input Terminal
One VGA connector, one DP
connector (cable inclusion varies
by region)
Appendix A Technical specifications
Speaker specifications
Component
Specifications
1
Rated Power
2W*2
Frequency
350 Hz ~ 20 kHz
Speaker
Speaker specifications
21
Recognizing preset display resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults. This
monitor automatically recognizes these preset modes and they will appear properly sized and centered on the
screen.
Preset
Pixel Format
Horz Freq (kHz)
Vert Freq (Hz)
1
640 × 480
31.469
59.94
2
800 × 600
37.879
60.317
3
1024 × 768
48.363
60.004
4
1280 × 720
45.00
59.94
5
1280 x 800
49.702
59.81
6
1280 × 1024
63.981
60.02
7
1440 × 900
55.935
59.887
8
1600 × 900
60.00
60.00
9
1680 × 1050
65.29
59.954
10
1920 x 1080
67.50
60.00
Entering user modes
The video controller signal may occasionally call for a mode that is not preset if:
•
You are not using a standard graphics adapter.
•
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen display.
Your changes can be made to any or all of these modes and saved in memory. The monitor automatically stores
the new setting, and then recognizes the new mode just as it does a preset mode. In addition to the factory preset
modes, there are at least 10 user modes that can be entered and stored.
Energy saver feature
The monitors support a reduced power state. The reduced power state will be entered into if the monitor detects
the absence of either the horizontal sync signal and/or the vertical sync signal. Upon detecting the absence of
these signals, the monitor screen is blanked, the backlight is turned off, and the power light is turned amber.
When the monitor is in the reduced power state, the monitor will utilize 0.5 watts of power. There is a brief warm
up period before the monitor will return to its normal operating mode.
Refer to the computer manual for instructions on setting energy saver features (sometimes called power
management features).
NOTE: The above power saver feature only works when connected to computers that have energy saver
features.
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enter into
the reduced power state at a predetermined time. When the monitor's Energy Saver utility causes the monitor to
enter the reduced power state, the power light blinks amber.
22
Appendix A Technical specifications
B
Support and troubleshooting
Solving common problems
The following table lists possible problems, the possible cause of each problem, and the recommended solutions.
Problem
Possible Cause
Solution
Screen is blank or video is
flashing.
Power cord is disconnected.
Connect the power cord.
Power button is turned off.
Press the front panel power button.
NOTE: If pressing the power button has no effect, press
and hold the power button for 10 seconds to disable the
power button lockout feature.
Video cable is improperly connected.
Connect the video cable properly. See Connecting the
cables on page 7 for more information.
System is in sleep mode.
Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card compatibility.
Open the OSD menu and select the Input Control menu.
Set Auto-Switch Input to Off and manually select the
input.
Image appears blurred,
indistinct, or too dark.
Brightness is too low.
Open the OSD menu and select Brightness to adjust the
Brightness scale as needed.
Check Video Cable is
displayed on screen.
Monitor video cable is disconnected.
Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power
is off while connecting the video cable.
Input Signal Out of Range is
displayed on screen.
Video resolution and/or refresh
rate are set higher than what the
monitor supports.
Change the settings to a supported setting (see
Recognizing preset display resolutions on page 22).
The monitor is off but it did
not seem to enter into a lowpower sleep mode.
The monitor's power saving control
is disabled.
Open the OSD menu and select Power Control > AutoSleep Mode and set auto-sleep to On.
OSD Lockout is displayed.
The monitor's OSD Lockout function
is enabled.
Press and hold the Menu button on the front panel for 10
seconds to disable the OSD Lockout function.
Power Button Lockout is
displayed.
The monitor's Power Button Lockout
function is enabled.
Press and hold the power button for 10 seconds to unlock
the power button function.
Solving common problems
23
Using the Auto-Adjustment Function (Analog Input)
When first setting up the monitor, when conducting a Factory Reset of the computer, or whenever you change the
resolution of the monitor, the Auto-Adjustment feature will automatically engage, and attempt to optimize your
screen for you.
You may also optimize the screen performance for the VGA (analog) input at any time by using the AutoAdjustment from the OSD Main Menu (press the Menu button, then select Image Control > Auto-Adjustment) and
the auto-adjustment pattern software utility on the disc provided.
Do not use this procedure if the monitor is using an input other than VGA. If the monitor is using a VGA (analog)
input, this procedure can correct the following image quality conditions:
•
Fuzzy or unclear focus
•
Ghosting, streaking or shadowing effects
•
Faint vertical bars
•
Thin, horizontal scrolling lines
•
An off-center picture
To use the auto-adjustment feature:
1. Allow the monitor to warm up for 20 minutes before adjusting.
2. Do Auto-Adjustment of image control
• You can also press the Menu button, then select Image Control > Auto-Adjustment from the OSD Main
Menu.
• If the result is not satisfactory, continue with the procedure.
3. Insert the disc in the disc drive. The disc menu is displayed.
4. Select Open Auto-Adjustment Utility. The setup test pattern is displayed.
5. Do Auto-Adjustment of image control to produce a stable, centered image.
6. Press the ESC key or any other key on the keyboard to exit the test pattern.
NOTE: The auto-adjustment test pattern utility can be downloaded from http://www.hp.com/support.
24
Appendix B Support and troubleshooting
Optimizing Image Performance (Analog Input)
Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available
in the main menu).
NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are
not adjustable for digital inputs.
The Clock must first be set correctly since the Phase settings are dependent on the main Clock setting. Use these
controls only when the auto-adjustment function does not provide a satisfactory image.
•
Clock—Increases/decreases the value to minimize any vertical bars or stripes visible on the screen
background.
•
Phase—Increases/decreases the value to minimize video flickering or blurring.
NOTE: When using the controls, you will obtain the best results by using the auto-adjustment pattern software
utility provided on the disc.
When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the
values until the distortion disappears. To restore the factory settings, select Yes from the Factory Reset menu in
the on-screen display.
To eliminate vertical bars (Clock):
1.
Press the Menu button on the monitor's front panel to open the OSD Menu, and then select Image Control >
Clock and Phase > Clock.
2.
Press the + (Plus) or – (Minus) buttons on the monitor's front panel to eliminate vertical bars. Press the
buttons slowly so that you do not miss the optimum adjustment point.
3. After adjusting the Clock, if blurring, flickering, or bars appear on the screen, proceed to adjust the Phase.
To remove flickering or blurring (Phase):
1.
Press the Menu button on the monitor's front panel to open the OSD Menu, and then select Image Control >
Clock and Phase > Phase.
2. Press the + (Plus) or – (Minus) buttons on the monitor's front panel to eliminate flickering or blurring. Flicking
or blurring may not be eliminated depending on your computer or graphics controller card installed.
Optimizing Image Performance (Analog Input)
25
To correct screen position (Horizontal Position or Vertical Position):
1.
Press the Menu button on the monitor's front panel to open the OSD Menu, and then select Image Control >
Image Position > Horizontal Position and/or Vertical Position.
2.
Press the + (Plus) or – (Minus) buttons on the monitor's front panel to properly adjust the position of the
image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical
Position shifts the image up and down.
Button lockouts
Holding down the power button or Menu button for ten seconds will lock out the functionality of that button. You
can restore the functionality by holding the button down again for ten seconds. This functionality is only available
when the display is powered on, displaying an active signal, and the OSD is not active.
Product support
For additional information on using your monitor, go to http://www.hp.com/support. Select your country or
region, select Troubleshooting, and then enter your model in the search window and click the Go button.
NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support.
If the information provided in the guide does not address your questions, you can contact support. For U.S.
support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/
us/en/wwcontact_us.html.
Here you can:
•
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
•
Find support telephone numbers
•
Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
26
•
Monitor model number
•
Monitor serial number
•
Purchase date on invoice
•
Conditions under which the problem occurred
•
Error messages received
•
Hardware configuration
•
Name and version of the hardware and software you are using
Appendix B Support and troubleshooting
C
LCD monitor quality and pixel policy
The TFT monitor uses high-precision technology, manufactured according to HP standards, to guarantee troublefree performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark
spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP
LCD. These imperfections are caused by one or more defective pixels or sub-pixels.
•
A pixel consists of one red, one green, and one blue sub-pixel.
•
A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark
spot on a bright background). The first is the more visible of the two.
•
A defective sub-pixel (dot defect) is less visible than a defective whole pixel and is small and only visible on a
specific background.
To locate defective pixels, the monitor should be viewed under normal operating conditions, in normal operating
mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (20 in).
HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer cosmetic
imperfections and HP will adjust guidelines as improvements are made.
Appendix C LCD monitor quality and pixel policy
27
D
Accessibility
HP designs, produces, and markets products and services that can be used by everyone, including people with
disabilities, either on a stand-alone basis or with appropriate assistive devices.
Supported assistive technologies
HP products support a wide variety of operating system assistive technologies and can be configured to work
with additional assistive technologies. Use the Search feature on your device to locate more information about
assistive features.
NOTE: For additional information about a particular assistive technology product, contact customer support for
that product.
Contacting support
We are constantly refining the accessibility of our products and services and welcome feedback from users. If
you have an issue with a product or would like to tell us about accessibility features that have helped you, please
contact us at (888) 259-5707, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. If you are deaf or hard-ofhearing and use TRS/VRS/WebCapTel, contact us if you require technical support or have accessibility questions
by calling (877) 656-7058, Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
28
Appendix D Accessibility