Dialogic Vision Capacity Upgrade Manual

Dialogic® Vision™
Capacity Upgrade Manual
October 2011
64-0410-02
www.dialogic.com
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Revision history
Revision
Release
date
Notes
64-0410-02 Rev A
October 2011
BK, Dialogic® Vision™ 1000 Video Gateway 5.2
and Dialogic® Vision™ 1000 Programmable
Media Platform 5.2.
64-0410-01 Rev A
June 2009
BK, Dialogic® Vision™ CX Video Gateway 4.1
and Dialogic® Vision™ VX Integrated Media
Platform 4.1.
Last modified: 2011-10-21
Refer to www.dialogic.com for product updates and for information about support policies,
warranty coverage, and service offerings.
Table Of Contents
1.
Introduction.................................................................................................. 5
2.
Obtaining a server capacity upgrade ............................................................. 6
3.
Installing the upgrade licenses ..................................................................... 7
Obtaining the product ID .......................................................................................... 7
Obtaining the upgrade licenses ................................................................................. 7
Deploying the upgrade licenses ................................................................................. 8
4.
Completing the upgrade ................................................................................ 9
Configuring the Vision Server software ....................................................................... 9
Verifying the upgrade .............................................................................................. 9
Changing configuration settings .............................................................................. 10
4
1.
Introduction
The Dialogic® Vision™ Capacity Upgrade Manual describes how to obtain and deploy licenses
for a Dialogic® Vision™ 1000 Video Gateway or a Dialogic® Vision™ 1000 Programmable
Media Platform capacity upgrade. A capacity upgrade includes additional port density
licenses. For a video system, it also includes additional Dialogic® NaturalAccess™ Video
Access licenses.
If you order à la carte features such as additional audio codec licenses, you can also use the
instructions in this manual.
This manual is for existing Dialogic® Vision™ 1000 Video Gateway or Dialogic® Vision™
1000 Programmable Media Platform customers. Except when explicitly referenced, these
products will be referred to collectively as "Vision Server" or "server" in this manual.
Note: Product names have been changed. The table below indicates terminology that was
formerly associated with the products, as well as the new terminology by which the
products are now known.
Former terminology
Current terminology
Dialogic® Vision™ CX Video
Gateway
Dialogic® Vision™ 1000 Video
Gateway
Dialogic® Vision™ VX
Integrated Media Platform
Dialogic® Vision™ 1000
Programmable Media Platform
5
2.
Obtaining a server capacity upgrade
Existing Vision Server customers can obtain a server capacity upgrade that includes
additional port density licenses. These licenses are available in 30-port increments.
To obtain a Vision Server capacity upgrade, follow these steps:
Step
Action
1
Identify the Vision Server for which you want to obtain a capacity upgrade.
2
Contact your sales representative for a quote regarding the appropriate
enhancements for your Vision Server. Have the Vision Server's serial number
available.
3
Work with your sales representative to submit a purchase order for the
upgrade.
The purchase order can contain requests for multiple licenses. For example, to
obtain a 60-port upgrade, the purchase order must request two 30-port density
licenses.
Dialogic sends you email notification for the license request.
4
Install the licenses as described in Installing the upgrade licenses.
5
Complete the server capacity upgrade as described in Completing the upgrade.
This involves configuring the Vision Server and verifying the upgrade. It can
also involve changing Vision Server configuration settings.
6
3.
Installing the upgrade licenses
To install the new licenses, perform the following tasks:
1. Obtain the product ID for the Vision Server you want to upgrade.
2. Obtain the upgrade licenses.
3. Deploy the upgrade licenses.
Obtaining the product ID
To obtain the Vision Server product ID, follow these steps:
Step
Action
1
Using the Vision Console, log into the Vision Server as an administrator. The
Overview page is displayed.
For information on using the Vision Console, see the Dialogic® Vision™ 1000
Video Gateway Administration Manual or the Dialogic® Vision™ 1000
Programmable Media Platform User's Manual.
2
On the Overview page, obtain the Server product ID from the Server parameter
group; for example, 7e4e-0156-27c9-4597-14fd-4d8e.
Record or cut and paste the product ID for later use on the Dialogic License
Manager web site.
Obtaining the upgrade licenses
Once you have obtained the product ID for the server you are upgrading, you can obtain the
upgrade licenses. To obtain the upgrade licenses, follow these steps:
Step
Action
1
Open the email from Dialogic that contains the licensing information. Depending
on your order, you may receive one or more emails that may include several
licensing components.
2
Click on the URL in the email to open the login page for the Dialogic License
Manager web site.
If clicking on the URL does not open the login page for the Dialogic License
Manager web site, cut and paste the URL into your browser, and press Enter.
3
Log in using your Dialogic user registration ID and password. The Software
License Key Request page is displayed.
If you are not a registered user, follow the Registration link on the login page to
register.
4
In the Selected field for a license, select 1 as the number of licenses.
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Dialogic® Vision™ Capacity Upgrade Manual
Step
Action
5
In the Lock Code field, enter or paste the Vision Server product ID that you
obtained in Step 2 of Obtaining the product ID.
6
In the Email field, enter your email address, if you want to receive the license
key by email.
7
Click Submit.
The Confirm License Key Delivery page is displayed.
8
Click Confirm.
The Download Software License Keys page is displayed.
9
Click on the License Key File link to download the license. You will later upload
this license to the Vision Server as described in Deploying the upgrade licenses.
Note: If you entered an email address in Step 6, Dialogic sends you the license
file by email.
10
Repeat Steps 1 - 9 for each upgrade license you need to install.
Deploying the upgrade licenses
To deploy the newly-installed upgrade licenses, follow these steps:
Step
Action
1
If you are not already logged in, log into the Vision Server as an administrator.
For information on using the Vision Console, see the Dialogic® Vision™ 1000
Video Gateway Administration Manual or the Dialogic® Vision™ 1000
Programmable Media Platform User's Manual.
2
From the Operations menu, click Maintenance.
The Maintenance page is displayed.
3
In the License information group, click Browse and locate the upgrade license
that was downloaded in Obtaining the upgrade licenses. Select the license to be
deployed.
4
Click Deploy to deploy the upgrade license.
5
Repeat Steps 3 - 4 for each upgrade license you want to deploy.
8
4.
Completing the upgrade
After you install a server capacity upgrade to the Vision Server, follow these procedures to
complete the upgrade:

Configure the Vision Server software to include the new port density licenses and any
additional licenses.

Verify the upgrade to ensure that it took effect.

Change configuration settings, if necessary.
Configuring the Vision Server software
To configure the Vision Server software, follow these steps:
Step
Action
1
Using the Vision Console, log into the Vision Server as an administrator. The
Overview page is displayed.
2
As a precaution, click Import/Export in the Configuration menu to back up the
current configuration.
The Import/Export configuration page is displayed.
3
In the Export current configuration group, click Save As to save the current
configuration to the desired file name and location.
4
Click Capacity in the Configuration menu.
The Capacity upgrade page is displayed.
5
Enter the new port density for each feature and click Submit.
6
Click Services in the Operations menu.
The Services page is displayed.
7
Click Restart all to apply the new configuration.
Verifying the upgrade
To verify that the upgrade took effect, follow these steps:
Step
Action
1
Using the Vision Console, log into the Vision Server as an administrator. The
Overview page is displayed.
2
In the Overview page, look for the License information table and check that the
expected number of ports is displayed for each feature.
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Dialogic® Vision™ Capacity Upgrade Manual
Changing configuration settings
Once the upgrade is completed, you may need to adjust configuration settings, depending
on the Vision Server model and trunk configuration. Examples include adjusting resources,
route and trunk configuration, and ISUP circuit definition.
Use the Vision Console to adjust these configuration settings. For more information, see the
Dialogic® Vision™ 1000 Gateway Administration Manual or the Dialogic® Vision™ 1000
Programmable Media Platform User's Manual.
10