User Manual - Plinth 2000

New Innovation
For A Classic
Therapy!
®
User Manual
Model 4779
Tru-Trac® Traction Unit
ISO 13485 CERTIFIED
TABLE OF CONTENTS
FOREWORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
ABOUT TRACTION THERAPY. . . . . . . . . . . . . . . . . . . . . . . . 28
Precautionary Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dangers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview of Traction Therapy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Common Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Contraindications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NOMENCLATURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 813
Base Unit - Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9
Base Unit - Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-11
LCD Base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Symbol Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
SPECIFICATIONS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Unit Dimensions and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
SETUP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1519
Contents of Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Mounting Unit on Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Initial Unit Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18
Attaching The Patient Switch Hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2030
Patient Preparation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-21
Operating Controls - Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22-24
Adjusting Traction During Treatment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Saving Treatment to a Patient Data Card. . . . . . . . . . . . . . . . . . . . . . . . . . . 26-28
Retrieving Data from Existing Patient Data Card . . . . . . . . . . . . . . . . . . . . . . .28
Tru-Trac® Traction Unit
Erasing Patient Data Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
User Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3132
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3336
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33-34
Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35-36
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Calibration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
FOREWORD
Tru-Trac® Traction Unit
This manual has been written for the operators of the Tru-Trac traction unit. It contains general instructions for operation, precautionary
instructions, and maintenance recommendations. In order to obtain maximum life and efficiency from your Tru-Trac traction unit, and to
assist in the proper operation of the unit, read and understand this manual thoroughly.
The specifications put forth in this manual were in effect at the time of publication. However, owing to Chattanooga Group's policy of
continuous improvement, changes to these specifications may be made at any time without obligation on the part of Chattanooga Group.
Before administering any treatment to a patient, you should become acquainted with the operating procedures, as well as the indications,
contraindications, cautions, warnings, and dangers. Consult other resources for additional information regarding the application of traction
therapy.
Product Description
The Tru-Trac traction unit is a simple to use digital touch screen user interface traction unit that offers static, intermittent, and cyclic
traction with user definable hold, rest, and treatment times. Patient Pain Profiles are recorded before and after treatment with a Numeric
Pain Scale, VAS (Visual Analog Scale), and Pain Map for each patient. Once treatment parameters are customized for a patient, clinicians
can store them as either the default user protocol or as one of ten user defined protocols. The Tru-Trac traction unit contains a Patient Data
Card port, providing access to store the above session parameters on Patient Data Cards.
©2005 Encore Medical Corporation or its affiliates, Austin, Texas, USA. Any use of editorial, pictorial, or layout composition of this publication without express written consent
from the Chattanooga Group of Encore Medical, L.P. is strictly prohibited. This publication was written, illustrated, and prepared for print by the Chattanooga Group of Encore
Medical, L.P.
1
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
NOTE:
Throughout this manual “NOTE” may be found. These Notes are helpful
information to aid in the particular area or function being described.
PRECAUTIONARY INSTRUCTIONS
The precautionary instructions found in this section and throughout this
manual are indicated by specific symbols. Understand these symbols
and their definitions before operating this equipment. The definitions of
these symbols are as follows:
CautionText with a “CAUTION” indicator will explain possible safety infractions
that could have the potential to cause minor to moderate injury or
damage to equipment.
WarningText with a “WARNING” indicator will explain possible safety infractions
that will potentially cause serious injury and equipment damage.
DangerText with a “DANGER” indicator will explain possible safety infractions that
are imminently hazardous situations that would result in death or serious
injury.
2
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
• Do not remove the cover. This may cause unit damage, malfunction,
• Read, understand, and practice the precautionary and operating
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instructions. Know the limitations and hazards associated with
using any electrical traction device. Observe the precautionary and
operational decals placed on the unit.
Use this unit only with tables, stands, power cord, and accessories
specifically designed and manufactured by Chattanooga Group.
Not adhering to this guideline may cause damage to the unit,
malfunction, electrical shock, fire, or personal injury.
This unit should be operated, transported, and stored in temperatures
between 16° C and 38° C (60° F and 104° F) or atmospheric pressure
range between 700-1060 hPa, with relative humidity ranging from
30% - 60%.
Do not operate the unit when connected to any unit other than
Chattanooga Group devices. Do not use devices manufactured by
other companies on Chattanooga Group equipment. Chattanooga
Group is not responsible for any consequence resulting from using
products manufactured by other companies.
The unit should be routinely checked before each use to determine
all controls function normally.
Handle the unit with care. Inappropriate handling of the unit may
adversely affect its characteristics.
Before each use, inspect the Traction Cord for wear. Prolonged wear
on the cord will cause it to break, which may cause sudden release of
traction pressure on a patient.
Test the Patient Interrupt Switch cable before each use for proper
operation.
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3
electrical shock, fire, or personal injury. There are no user-serviceable
parts inside the unit. If a malfunction occurs, discontinue use
immediately, disconnect the Mains Power Cord from the outlet, and
consult the dealer for repair service.
Do not use sharp objects such as a pencil point or ballpoint pen to
operate the buttons on the LCD base as damage may result.
Do not permit any foreign materials or liquids to enter the unit. Take
care to prevent any foreign materials including, but not limited to,
inflammables, water, and metallic objects from entering the unit.
These may cause unit damage, malfunction, electrical shock, fire, or
personal injury.
Do not disassemble, modify, or remodel the unit or accessories.
This may cause unit damage, malfunction, electrical shock, fire, or
personal injury.
Do not use the traction unit near devices such as X-ray units or
diathermy units. These units may emit high frequency noise that
may affect the operation of the unit.
If you have difficulty operating the unit after carefully reviewing
this operator’s guide, contact your Chattanooga Group dealer for
assistance.
Failure to use and maintain the traction unit and its accessories
in accordance with the instructions outlined in this manual will
invalidate your warranty.
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
• This device should only be used under the continued supervision of a
•
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•
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• The traction unit should only be used by a qualified licensed
licensed practitioner.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in a hazardous traction related
injury.
Before connecting the unit to an electrical outlet, make certain the
unit is electronically grounded by connecting only to a grounded
electrical service receptacle conforming to the applicable national
and local electrical codes.
Do not use a damaged Mains Power Cord. Using a damaged Mains
Power Cord may cause unit damage, malfunction, electrical shock,
fire, or personal injury. If the Mains Power Cord becomes damaged,
discontinue use immediately and contact the dealer for replacement
of the Mains Power Cord.
This device should be kept out of the reach of children.
Always hand tighten the Lock Knob securely to avoid any slippage.
Care must be taken when operating this equipment around other
equipment. Potential electromagnetic or other interference could
occur to this or to the other equipment. Try to minimize this
interference by not using other equipment in conjunction with it.
The Patient Interrupt Switch must be in the patient’s grasp
throughout the traction therapy.
•
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•
4
practitioner in a position of supervision during traction therapy. For
that reason, do not attempt to put yourself in traction with this unit.
In the event of a loss of power to the unit, traction tension should
only be released by gradually lengthening the patient harness
adjustment straps.
Dispose of all products in accordance with local and national
regulations and codes.
In the event that an Error message or Warning appears beginning
with a 2 or 3, immediately stop all use of the system and contact
the dealer or Chattanooga Group for service. Errors and Warnings
in these categories indicate an internal problem with the unit that
must be tested by Chattanooga Group or a Field Service Technician
certified by Chattanooga Group before any further operation or use
of the unit. Use of a unit that indicates an Error or Warning in these
categories may pose a risk of injury to the patient, user or extensive
internal damage to the unit.
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
• Do not connect the unit to an electrical supply without first verifying
that the power supply is the correct voltage. Incorrect voltage may
cause unit damage, malfunction, electrical shock, fire, or personal
injury. Your unit was constructed to operate only on the electrical
voltage specified on the Voltage Rating and Serial Number plate.
Contact your Chattanooga Group dealer if the unit is not properly
rated.
5
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
Static Traction Therapy
This term denotes that a steady amount of traction is applied for periods
from a few minutes up to 99 minutes. The shorter duration is usually
coupled with more weight. Static lumbar traction is most effective if
a split table is utilized to reduce friction. It is important that it is the
type that maintains constant tension. This way, any slack developed as
the patient relaxes during the traction therapy is automatically taken
up and the desired amount of traction is maintained. Static traction is
sometimes referred to as sustained traction.
OVERVIEW OF TRACTION THERAPY
Effects of Traction Therapy
The Tru-Trac traction device provides a treatment in static, intermittent,
and cyclic distraction forces to relieve pressures on structures that may
be causing pain of skeletal or muscular origin (cervical, thoracic, lumbar,
hip, wrist, shoulder). Therapeutic distraction can be applied in a variety of
programmable patterns, cycles and functions.
COMMON TERMS
Progressive Traction
Progressive traction refers to a traction phase during the treatment when
the tension gradually increases.
Intermittent Traction Therapy
This form of traction alternates traction tension between tension levels
- Maximum and Minimum - every few seconds throughout the timed
treatment. It is also most effective if a split table is used to reduce friction
when giving lumbar traction. In the progressive and regressive phases,
the traction unit pulls to the calculated tension, holds for the set hold time,
then drops to 50% of this tension, holds the set rest time and then repeats
this step for the number of steps selected. However, once the minimum
level is reached, the traction unit uses the minimum level for the rest time.
Regressive Traction
Regressive traction refers to a traction phase during the treatment when
the tension gradually decreases.
TX (Traction)
TX (Traction ) refers to the type of traction used during a treatment.
There are three modes to choose from: Static, Intermittent or Cyclic
Traction Mode.
Steps
The term “step” refers to the increment in which the traction tension is
either increased or decreased during therapy.
Cyclic Traction
Cyclic traction refers to progressive (gradually increasing traction tension)
and regressive (gradually decreasing traction tension) phases of the
traction program being repeated continuously throughout the entire
course of the traction treatment.
6
ABOUT TRACTION THERAPY
Tru-Trac® Traction Unit
INDICATIONS
CONTRAINDICATIONS
The Tru-Trac traction device provides traction and mobilization of skeletal
structures and skeletal muscles.
Traction is contraindicated for the following:
• Structural disease secondary to tumor or infection
The Tru-Trac traction device may be used to relieve peripheral radiation/
sciatica and pain associated with:
• Protruding discs
• Bulging discs
• Herniated discs
• Degenerative disc disease
• Posterior facet syndrome
• Acute facet problems
• Radicular pain
• Prolapsed discs
• Patients with vascular compromise
• Any condition for which movement is contraindicated
• Spinal root impingement
• Hypomobility
• Degenerative joint disease
• Facet syndrome
• Compressions fracture
• Joint pain
• Discogenic pain
• Patients with acute strains, sprains, and inflammation which would be
aggravated by traction therapy
• Patients with joint instability of the spine
• Pregnancy
• Osteoporosis
• Hiatus hernia
• Claustrophobia
The Tru-Trac traction device achieves these effects through
decompression of intervertebral discs, that is, unloading due to
distraction and positioning.
7
NOMENCLATURE
Tru-Trac® Traction Unit
BASE UNIT FRONT VIEW
The Base Unit serves to house the mechanical and electrical components
that provide the actual traction tension for the Tru-Trac traction unit
under the electronic control and supervision of the Controller.
Touch Screen
User Interface
Traction Cord
To prevent wear and fraying, the unit
should be mounted facing toward the
desired direction of pull so that the
Traction Cord does not contact the
side of the slot from which it extends.
Traction Cord
Clevis
Attachment Slots
Should rope fray or damage to the rope or knot be apparent from visual
inspection, immediately stop use of the unit and contact the Dealer or
Chattanooga Group for service.
Do not attempt to repair the rope.
Patient
Interrupt
Switch
Receptacle
An improperly tied knot may result in injury. Do not attempt to retie the
knot unless properly trained.
8
NOMENCLATURE
Tru-Trac® Traction Unit
BASE UNIT FRONT VIEW
Accessory Clip
The Accessory Clip allows you to
attach the desired accessory (i.e.,
Spreader Bar or traction harnesses) to
the unit.
Patient Interrupt Switch
Receptacle
The Patient Interrupt Switch
Receptacle is located on the front of
the unit.
Clevis Attachment Slots
The Clevis Attachment Slots serve as
a connection point for other traction
apparatus (not included), such as
cervical or wrist.
The Patient Interrupt Switch is essential for the functioning of the unit. If it
is not connected, or if it is malfunctioning, the unit will not work.
Do not use the Clevis as a handle to pick up or carry the unit.
9
NOMENCLATURE
Tru-Trac® Traction Unit
BASE UNIT REAR VIEW
Screen
Contrast
Control
Lock
Knob
The rear view of the base unit is the site of electric current control and
surge protection, and serves as a connection point for both the traction
controls and safety features of the Tru-Trac traction unit.
Power On/Off Switch
The Power On/Off Switch is a toggle
switch located on the back of the
unit. This switch controls the flow of
electricity from the outlet to the unit.
Power
On/Off
Switch
Mains
Power
Cord
Receptacle
Mains Power Cord Receptacle
The Mains Power Cord Receptacle
accepts the Mains Power Cord
(female end).
Screen Contrast Control
The Screen Contrast Control is used
to set a comfortable viewing of
brightness of the touch screen user
interface.
10
NOMENCLATURE
Tru-Trac® Traction Unit
BASE UNIT REAR VIEW
Lock Knob
The Lock Knob is used to clamp the
Tru-Trac traction unit to the base
(i.e. pedestal, traction stand).
11
NOMENCLATURE
Tru-Trac® Traction Unit
LCD BASE
(1) LED Indicator (Power On/Off)
This indicator will illuminate when the unit is powered on.
NOTE: The LED indicator will blink when the unit goes in screen saver
mode (the screen will go blank after twenty minutes of inactivity).
Simply touch the screen to reactivate.
(2) Clinical Resources
This button allows you to change the following features of the traction
unit:
Patient Card
User Protocols
Name
Retrieve Protocol
Edit Treatment Being Setup
Save Protocol
Erase Patient Card
Reset Default Protocol
Utilities
Unit Settings
(3) Stop
This button will stop the treatment program. Traction tension goes to
zero.
(4) Pause
This button will pause the treatment program. Traction tension goes to
zero. Press the pause button again to resume treatment program and
traction tension.
(5) Start
Touch this button to start the treatment program.
(6) Patient Data Card Port
Access port to insert a Patient Data Card to save and retrieve patient
treatments.
The LCD Base serves as a programming terminal during the selection
of the traction parameters, as well as a display showing all the factors
affecting the traction during therapy. Traction parameters are selected
with the buttons on the LCD Base and the touch screen user interface.
The LCD and beeper make various audio and visual indications, and warn
the operator when unsuitable parameters are chosen.
1
4
2
3
5
6
12
NOMENCLATURE
Tru-Trac® Traction Unit
SYMBOL DEFINITIONS
Below are the definitions for all of the Symbols used on the Tru-Trac
traction unit hardware and software. Study and learn these symbols
before any operation of the unit.
System Hardware Symbols
System Software Symbols
Contrast
Control
Stop
Treatment
Patient
Interrupt
Switch
Move UP
On/Off
Switch
Pause
Treatment
Patient
Card
Move DOWN
Data
Port
Start
Treatment
Clinical
Resources
Accept and
Return
Push Lock
Knob
Cancel
Lock/
Unlock
Lock Knob
Back
Home
13
SPECIFICATIONS
Tru-Trac® Traction Unit
UNIT DIMENSIONS AND SPECIFICATIONS
Width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 cm (9.5 in)
Depth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 cm (17.5 in)
Height . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 cm (17.5 in)
Meets Directive 93 /42 /EEC
IEC/UL/EN: 60601-1
60601-1-2
CAN C22.2 No. 601.1-M90w/AZ
Weight
Standard Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 kg (30 lbs/134 N)
Shipping Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 kg (40 lbs/178 N)
Power
Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100V-240V (50/60Hz)
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 VA
Current Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3.2 Amps Max
Electrical Class . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Class I
Electrical Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Type B
Height
Traction Modes
Static, Intermittent, Cyclic, and their combinations.
Traction Type: Mechanical
LCD Display: High contrast monochrome touch screen
Traction Tension
Parameters
Traction Period
Hold Period
Rest Period
Traction Tension
Progressive and
Regressive Steps
Minimum
1 minute
0 seconds
0 seconds
0 kg (0 lb/0 N)
Maximum
Increments
99 minutes
1 minute
99 seconds
1 second
99 seconds
1 second
90 kg (200 lb/890 N) 1 kg (1 lb/5 N)
1 step
9 steps
1 step
14
De
pth
h
dt
Wi
SETUP
Tru-Trac® Traction Unit
CONTENTS OF CARTON
Remove the Tru-Trac traction unit and all accessories from the shipping
cartons. Visually inspect for damage.
Report any damage to the carrier immediately.
Contents of Cartons:
• Tru-Trac Traction Unit
• Patient Data Cards (5)
• Patient Interrupt Switch
• Patient Interrupt Switch Hook Kit
• Mains Power Cord
• User Manual
NOTE: When shipping the unit back to the dealer or factory, make
certain the original packaging is used. If the original packaging
is not available, contact Chattanooga Group to obtain the
following packaging materials for shipment:
48093
48094
48092
48095
Left Inner Pack
Right Inner Pack
Shipping Box
Shipping Bag
Any damage sustained from improper packaging may render the
warranty null and void.
15
SETUP
Tru-Trac® Traction Unit
MOUNTING UNIT ON TABLE
1. To secure the Tru-Trac traction
unit to the mounting surface,
push the Lock Knob down and
turn left to loosen the clamp. Fit
the unit to the mounting surface
and turn right to tighten
the clamp down onto the
mounting surface. Push the Lock
Knob again to secure the unit to
the mounting surface.
2. Remove the cover on the back
of the unit and connect the Mains
Power Cord (female end) to the
Mains Power Cord Receptacle.
3. Verify that there is a good
connection between the Mains
Power Cord and the Mains Power
Cord Receptacle. Always
make certain that the Mains
Power Cord is properly plugged
into the unit.
4. Check the voltage rating on the
serial plate located on the back of
the unit. Plug the Mains Power
Cord into a 100V-240V AC outlet,
as required. Replace the cover on
the back of the unit.
The Tru-Trac traction unit was designed to be utilized with Chattanooga
Group traction tables:
Do not operate the unit when connected to any unit other than
Chattanooga Group devices. Do not use devices manufactured by other
companies on Chattanooga Group equipment. Chattanooga Group
is not responsible for any consequence resulting from using products
manufactured by other companies.
To prevent accidental disengagement, this unit must be securely
attached to the mounting surface of the pedestal or traction stand. It is
the responsibility of the user to verify the adequacy of the installation
before use in patient therapy.
NOTE: The Tru-Trac traction unit should be mounted facing the direction
of pull so the Traction Cord does not contact the side of
the slot from which it extends.
16
SETUP
Tru-Trac® Traction Unit
INITIAL UNIT SETUP
Accessing User Utilities
Clinic Name
Press the Clinic Name Button. Enter the Clinic Name on the keyboard.
To save the Clinic Name as entered, press the Return Arrow Button. To
discard the Clinic Name, press the Cancel (X) Button.
NOTE: The default of the Clinic Name is set as Chattanooga Group.
Turn the unit On.
Press the Clinical Resources button.
Press the Unit Settings button under the Utilities section.
Unit Volume
Press the Volume Button until the desired unit volume is achieved.
There are six settings: Off, X-Low, Low, Med, High and X-High. Each time
the Volume Button is pressed, the setting displayed will also give three
audible tones of that level.
NOTE: The default of the unit volume is set at Medium.
Unit of Measure
There are three units of measure to choose from: kilograms (kg), pounds
(lbs), and newtons (N). Press the Unit of Measure Button to toggle to the
desired unit of measure and the setting will automatically save.
NOTE: The default of the unit of measure is set in kilograms (kg).
Set Date and Time
Press the Set Date and Time Button. Press the Move Up or Down Arrow
Button for the respective area (Year, Month, Day, Hour and Minute) until
the desired change is displayed.
NOTE: The time is set in a 24-hour format.
17
SETUP
Tru-Trac® Traction Unit
INITIAL UNIT SETUP
Reset Unit Settings
Press the Reset Unit Settings Button to restore the unit defaults (Clinic
Name, Volume, Unit of Measure, and Language). This control will not
change the Date and Time nor will it affect any of the User Protocols
stored in the unit.
Reset Default Protocols
Press the Reset Default Protocols to restore all protocols to factory
settings.
NOTE: All User Protocols will be removed.
To return to the unit Home Screen, press the Home button.
Select Language
To change the language displayed on the unit, press the Language
Button until the desired language is displayed and the setting will
automatically save.
The available languages are:
• English (Default)
• French
• Spanish
• Portuguese
• Norwegian
• Finnish
• Greek
• German
• Italian
• Dutch
• Danish
• Swedish
• Turkish
NOTE: The default of Language is set as English.
18
SETUP
Tru-Trac® Traction Unit
ATTACHING THE PATIENT SWITCH HOOK
Insert the Patient Switch Hook Cover
to cover the hook screw hole.
The Patient Switch Hook may be placed on either the left or right side of
the unit to hook the Patient Interrupt Switch.
A screw hole cap with the
Chattanooga Group logo is located
on both sides of the traction unit.
Using a screwdriver, pop the screw
hole cap off.
The Patient Interrupt Switch can
now be placed on the Patient Switch
Hook.
Place the Patient Switch Hook over
the screw hole and tighten the Hook
Screw in place.
19
OPERATION
Tru-Trac® Traction Unit
PATIENT PREPARATION
3. Verify that there is a good connection between the Patient Interrupt
Switch and the Patient Interrupt Switch Receptacle.
Traction therapy may be given by or on order of a qualified licensed
practitioner. For best results, the person administering the treatment
must be familiar with the principles of traction therapy and be able
to choose the correct mode of traction, traction forces, and treatment
times. Any settings or types of traction mentioned in this manual are
for illustrative and expository purposes only. Each patient should be
individually assessed to determine the appropriateness of the parameter
settings prior to use.
NOTE: The Patient Interrupt Switch must be plugged in for the unit to
operate.
4. Test the Patient Interrupt Switch by pressing the red button. A warning
message will be displayed saying The Patient Interrupt Switch has
been pressed. Touch the screen to continue.
Always test the Patient Interrupt Switch cable before each use for
proper operation.
A licensed practitioner experienced with traction therapy must be
familiar with all instructions contained in this manual before traction
therapy. Do not attempt to become familiar with the Tru-Trac traction
unit while administering traction therapy on a patient.
5. Give the Patient Interrupt Switch to the patient, instructing that
pressing the red button will stop the treatment.
To prepare the patient for traction therapy, do the following:
1. Turn the unit on from the Power
On/Off Switch, located on the back of
the unit. Wait about five seconds for
the unit to go through initialization
before attempting any further patient
preparation procedures.
2. Attach the Patient Interrupt Switch by
inserting the male end of the cable
into the Patient Interrupt Switch
Receptacle located on the front of the
unit.
The Patient Interrupt Switch must be in the patient’s grasp throughout
the traction therapy.
20
OPERATION
Tru-Trac® Traction Unit
PATIENT PREPARATION
6. Position the patient on the appropriate type of table in accordance
with the instructions supplied with the table.
7. Fit the appropriate traction harness on the patient by following the
fitting instructions supplied with the type of harness to be used.
8. Tighten any slack in the harness that may have occurred during
positioning so that it fits the patient according to the manufacturer’s
instructions.
NOTE: It is usually easier to align the harness on patients while they are
standing, and then tighten the harness after positioning them on
the table.
9. Push and hold the Rope Release Button on the touch screen and
slowly pull the end of the Traction Cord out from the traction unit.
10. Attach the Accessory Clip to the connection point of the traction
harness, according to the manufacturer’s instructions.
In the event of a loss of power to the unit or when quick release is
needed, traction tension should only be released by loosening the
patient harness adjustment straps.
21
OPERATION
Tru-Trac® Traction Unit
OPERATING CONTROLS  HOME SCREEN
The touch screen user interface allows the operator to access and setup
for therapy in the following areas of the Home Screen:
NOTE: Should you make a mistake while entering data, you may correct
by re-pressing the appropriate key and re-entering the data.
12
1
11
NOTE: On the user interface touch screen, any parameters surrounded in
white boxes are active and can be changed at any time. Any
parameters surrounded in gray boxes are inactive and cannot be
changed.
10
2
3
(1) Traction Meter
Displays the amount of tension being delivered to a patient
(in kilograms, pounds, or newtons).
4
9
(2) Time Remaining
Displays the approximate number of minutes that remain in the current
traction therapy session.
8
13
5
(3) Time Remaining During Hold/Rest Cycles
Displays an amount of time when a Hold or Rest cycle is occurring
during treatment as well as show the number of minutes that remain in
that cycle.
16
14
6
15
7
(4) Treatment Status
Displays one of the following to show the current status of the treatment
being performed: Setup, Running, Paused, and Completed.
22
OPERATION
Tru-Trac® Traction Unit
displays the approximate amount of time (in minutes) selected
for the regressive phase of the traction program.
OPERATING CONTROLS  HOME SCREEN
(5) Progressive
There are two buttons to use under the Progressive section. The first
button allows you to choose from Static or Intermittent Traction Mode
to use during the Progressive phase of the traction therapy session. The
second button allows you to enter the step number (1-9) desired in the
Progressive phase of the traction therapy session.
NOTE: The third box in the Progressive section is an inactive button that
displays the approximate amount of time (in minutes) selected
for the progressive phase of the traction program.
(8) Rope Release
Releases the Traction Cord in order to pull out of the unit freely for setup.
To release the cord, either pull on the Traction Cord and it will release
and feed out, or hold the Rope Release button down and pull the
Traction Cord out.
NOTE: If there is more than 2kg (5 lbs or 19N) of tension, the Rope
Release button is disabled.
(9) Rest Time
Displays the amount of rest time (0-99 seconds) entered during setup.
To enter the rest time, press the Rest Time button, then enter the desired
rest time, using the number keypad. Press the Return Arrow button to
accept.
NOTE: The Rest Time can be changed during the traction therapy
session by pressing the Rest Time button, then use the Up or
Down Arrow buttons to make any changes. Press the Return
Arrow button to accept.
(6) TX (Traction)
There are two buttons to use under the TX section. The first button
allows you to choose from Static, Intermittent or Cyclic Traction Mode to
use during the traction phase of the traction therapy session. The second
button allows you to enter the amount of time in minutes (1-99) desired
for the traction phase of the traction therapy session.
NOTE: The TX Time can be changed during treatment. Press the TX
Time Button and use the Up or Down Arrows to change the time
in one minute increments. Press the Return Arrow to accept
changes.
(10) Hold Time
Displays the amount of hold time (0-99 seconds) entered during setup.
To enter the hold time, press the Hold Time button, then enter the
desired Hold Time, using the number keypad. Press the Return Arrow
button to accept.
NOTE: The Hold Time can be changed during the traction therapy
session by pressing the Hold Time button, then use the Up or
Down Arrow buttons to make any changes. Press the Return
Arrow button to accept.
(7) Regressive
There are two buttons to use under the Regressive section. The first
button allows you to choose from Static or Intermittent Traction Mode
to use during the Regressive phase of the traction therapy session. The
second button allows you to enter the step number (1-9) desired in the
Regressive phase of the traction therapy session.
NOTE: The third box in the Regressive section is an inactive button that
23
OPERATION
Tru-Trac® Traction Unit
OPERATING CONTROLS  HOME SCREEN
(11) Minimum Level
Displays the minimum traction tension entered during setup. To enter
the minimum traction tension, press the Min Level button, then enter
the desired minimum setting, using the number keypad. Press the
Return Arrow button to accept.
NOTE: The Minimum Traction Tension can be changed during the
traction therapy session by pressing the Min Level button, then
use the Up or Down Arrow buttons to make changes in 1 kg (1 lb
or 1 N) increments. Press the Return Arrow button to accept.
(13) Clinical Resources
This button offers the following features of the traction unit: (See
Patient Data Card and User Protocols in the Operation Section for more
information)
• Patient Card
• Patient Card (Patient Name)
• Edit Treatment Being Setup
• Erase Patient Card
• Protocols
• Retrieve Protocol
• Save Protocol
• Utilities
• Unit Settings (see Pages 17-18 for more information)
(12) Maximum Level
Displays the maximum traction tension entered during setup. To enter
the maximum traction tension, press the Max Level button, then enter
the desired maximum setting, using the number keypad. Press the
Return Arrow button to accept.
If the Maximum Level of traction tension is greater than 17 kg (39 lbs
or 166 N), a message will be displayed saying "Cervical traction should
not be performed with a tension greater than 17 kg (39 lbs or 166 N);
indicate the type of traction to be performed". The Lumbar Button must
be pressed to start treatment, otherwise press the Cervical button and
re-enter the Maximum Level of traction tension to be lower than 18 kg
(40 lbs or 176 N).
NOTE: The Maximum Traction Tension can be changed during the
traction therapy session by pressing the Max Level button, then
use the Up or Down Arrow buttons to make changes in 1 kg (1 lb
or 1 N) increments. Press the Return Arrow button to accept.
(14) Stop
Stops the treatment program. Traction tension goes to zero.
(15) Pause
Pauses the treatment program. Traction tension goes to zero. Press the
Pause Button again to resume treatment program and traction tension.
(16) Start
Starts the treatment program.
24
OPERATION
Tru-Trac® Traction Unit
Traction therapy can be stopped at any time by pressing the Stop Button
or by pressing the red button of the Patient Interrupt Switch.
When the Stop Button is pressed:
• the traction tension will decrease gradually.
• the Traction Cord will release.
• the audible tone sounds.
• the Home Screen will return to Setup Mode.
If necessary, check the patient’s harness and position on the table, and
change the traction parameters. Restart traction therapy by pressing the
Start Button.
When the red button of the Patient Interrupt Switch is pressed:
• the audible tone sounds.
• the motor is stopped.
• a warning will display saying The Patient Switch has been
pressed. The treatment has been terminated. Touch the screen
to acknowledge the warning and the tension will decrease to
zero.
• the Traction Cord will release.
If the unit loses power:
• the motor stops.
When the traction therapy is finished, the audible tone sounds, the
traction tension will decrease gradually, the Traction Cord will release, and
a message will display saying treatment has been completed. Touch the
screen to acknowledge the message.
NOTE: The beeper will beep every 30 seconds until the screen is touched
to acknowledge the message.
ADJUSTING TRACTION DURING TREATMENT
NOTE: Read and follow steps of the Patient Preparation section on
Pages 20-21 as well as learn Operating Controls of the Home
Screen to setup traction treatment.
When the Start Button is pressed:
• the audible tone sounds.
• the Traction Cord tightens.
• the traction therapy begins.
• the LCD displays the maximum traction tension, the minimum
traction tension, the hold time, the rest time, the current
tension, the time remaining in the traction therapy, and the
running status.
• the LCD graph of the traction therapy becomes shaded as it
goes through the treatment.
NOTE: Monitor the traction therapy closely.
When the Pause Button is pressed:
• the audible tone sounds.
• the traction therapy is paused.
• the Traction Cord will release.
• the tension goes to zero.
NOTE: The Pause Button may be used to adjust the patient's harness or
position during treatment.
NOTE: Wait until all tension has released automatically before attempting
to remove the harness from the patient. Release the patient from
the traction harness according to the manufacturer’s instructions.
Resume the traction therapy by pressing the Pause Button again.
25
OPERATION
Tru-Trac® Traction Unit
SAVING TREATMENT TO A PATIENT DATA CARD
Pain Scale - There are eleven pain scale
settings to choose from a numeric scale
of 0 to 10. Press the arrows left to right
from what the patient describes pain
from being No Pain (0) to Worst Pain
Possible (10).
NOTE: If the patient is unsure of rating
pain from a numeric scale, a
visual pain scale is available.
Toggle the middle button
between the left and right
arrows to choose between
a Numeric or a Visual Analog
Scale. Press the arrows left to
right to move the visual bar from
what the patient describes
pain from being No Pain to Worst
Pain Possible.
The Tru-Trac traction unit incorporates a Patient Data Card interface that
allows transfer of patient therapy data from the unit to the Patient Data
Card. The unit allows storage and recall of the following patient session
data onto the Patient Data Card: all therapy session parameters, before
and after Patient Pain Profiles, and Session Notes. Each Patient Data Card
can store multiple sessions and each session can be recalled within the
unit.
New Patient Data Card Setup
Insert a new Patient Data Card (with the
gold chip facing up) into the Patient
Data Card port located on the front of
the traction unit.
NOTE: Insert the Patient Data Card
before treatment.
Press the Clinical Resources Button on
the front of the traction unit.
Press the Edit Current Pain Profile Button
located in the Patient Card section of
the menu.
Pain Type - There are eleven pain
types to choose from based on how
the patient describes pain: Numbing,
Dull Ache, Throbbing, Pulsing, Tingling,
Nagging, Pinching, Burning, Shooting,
Stabbing, Radiating, or None Selected.
Enter the following information under
the Pain Before Treatment column:
26
OPERATION
Tru-Trac® Traction Unit
SAVING TREATMENT TO A NEW PATIENT DATA CARD
Pain Map - Press the Edit Pain Map
button. Press the area of the body to
highlight where the patient describes
pain. Each time an area of the body
diagram is pressed, a highlighted square
is produced. Press the area again to
remove the highlighted square.
Once a therapy session has been
completed, press the Clinical Resources
Button. Press Edit/Save Completed Pain
Profile Button to enter all post-treatment
pain information after the therapy
session.
(See previous instructions for Pain
Scale, Pain Type, and Pain Map and
enter information under the Pain
After column) to show any progress
made from the treatment.
NOTE: The Clear Button clears all
highlighted areas of the body
diagram.
Press the Back Button or Home Button
to begin Setup and to perform the
patient therapy session.
NOTE: Once pain information is
entered, review all information
to make sure of accuracy. Once
saved, pain information
cannot be changed.
NOTE: All pain information can be
edited during a patient
therapy session by pressing
the Clinical Resources Button
and Edit Current Pain Profile
Button. However, it is
recommended to enter all pretreatment pain information
before the patient therapy
session.
Press the Save to Patient Card button
to save patient therapy session. This will
save all session parameters, and pain
information.
27
OPERATION
Tru-Trac® Traction Unit
After the Save to Patient Card button is
pressed, a keyboard will be displayed
to enter the patient's name, if the card
is blank. Once the patient's name is
entered, press the Return Arrow to
accept.
Press the Clinical Resources button on
the front of the traction unit.
Press the Patient Card (Patient's Name)
Button located in the Patient Card
section of the menu.
NOTE: If the Patient Data Card is not
inserted, this button is deactivated.
A message will be displayed saying
treatment has been saved to the Patient
Card for (patient's name). Touch the
screen to acknowledge. This will return
you to the Home Screen.
The treatment list is located on the right
side. Press the Up or Down Arrows to
select the desired treatment. Press the
Return Arrow to accept. This will show
the following information: Before and
After Treatment Pain Information (Pain
Map, Pain Scale and Pain Type) and
Session Notes.
Remove the Patient Data Card for filing
with patient records.
NOTE: Ten or more treatments can be
saved on a Patient Data Card. Use
one card per patient.
The Patient Data Card can also
be used with the optional Patient
Data Management System.
NOTE: The box located on the left
side of the treatment list is a
review of treatment parameters
of the selected treatment.
The review of the treatment
shows the following information:
Patient's Name, Date, Start
Treatment Time, End Treatment
Time, and Treatment Parameters.
RETRIEVING DATA FROM EXISTING PATIENT DATA CARD
Existing Patient Data Card Use
Insert the Patient Data Card (with the
gold chip facing up) into Patient Data
Card port located on the front of the
traction unit.
Press Run This Treatment Button. Press
the Start Button to begin treatment.
28
OPERATION
Tru-Trac® Traction Unit
ERASING PATIENT DATA CARD
Insert the Patient Data Card (with the
gold chip facing up), to be erased, into
the Patient Data Card port located on
the front of the traction unit.
Press the Clinical Resources Button on
the front of the traction unit.
Press the Erase Patient Card Button
located in the Patient Card section of
the menu.
When the Patient Data Card is erased,
a message will be displayed. Touch the
screen to acknowledge the message
and it will return to the Clinical
Resources Screen.
29
OPERATION
Tru-Trac® Traction Unit
USER PROTOCOLS
Accessing User Protocols
This library is a series of protocols created by the user and stored in the
unit memory. The following information gives general instructions as to
setup, saving and access of User Protocols. Should the Restore Default
Protocol Button be pressed, through the Utilities section of the Clinical
Resources Screen, all User Protocols will be permanently removed from
the unit.
NOTE: Ten User Protocols can be saved as well as a Default Protocol.
Press the Clinical Resources Button on
the front of the traction unit.
Press the Retrieve Protocol Button
located in the Protocols section of the
menu.
Set Up and Saving User Protocols
The list of the User Protocols is located
on the right side and the Default
Protocol is located on the left side. Press
the Page Up or Page Down Buttons to
review the User Protocols.
Select and edit the parameters of the
desired treatment from the Home
Screen.
Press the Clinical Resources Button on
the front of the traction unit.
Select the desired User Protocol by
pressing the number of the User
Protocol button.
Press the Save Protocol Button located
in the Protocols section of the menu.
Select the number of User Protocol to
save the desired treatment to or select
the Default Protocol Button to save
treatment as the default.
A message will be displayed saying
Current Settings saved as Protocol #.
Touch the screen to continue.
30
ACCESSORIES
Tru-Trac® Traction Unit
The following provides the users of the Tru-Trac traction unit the necessary information to order the replacement accessories most commonly used with
the system. This list of replacement accessories are designed for use with Chattanooga Group traction devices. When ordering, provide the respective part
number, description and quantity desired.
Ref.
Ref.
Description
Description
7040
Saunders Cervical Traction Device
1404
Cervical Traction Halter, Large
1450
Carpal-Trac
1405
Cervical Traction Halter, Adjustable
12540
Carpal-Trac Replacement Wrist Strap
1431
Universal Thoracic Restraint
48039
Traction Clevis
1421
Universal Single Pull Pelvic Belt
48082
Patient Interrupt Switch
1412
Double Pull Pelvic Belt, Medium
48018
Patient Switch Hook Kit
1413
Double Pull Pelvic Belt, Large
48031
Replacement Traction Cord
1414
Double Pull Pelvic Belt, X-Large
27465
Patient Data Cards (25/pack)
1433
Heavy Duty Pelvic Traction
2768
Patient Data Management System
1432
Two Straps (Thoracic Restraint)
TXA-1 Accessory Package
1434
Heavy Duty Pelvic Belt
Includes: 1 Adjustable Cervical Traction Halter, 1 Heavy Duty Pelvic Traction Set,
2 TX Pillows and Covers, and 1 43 cm (17") Spreader Bar.
1435
Heavy Duty Thoracic Belt
60044
31 cm (12 in) Stainless Steel Spreader Bar
11261
Replacement Strap with Buckle
60030
43 cm (17 in) Stainless Steel Spreader Bar
1301
TX Cervical Pillow without Cover
1401
Universal Traction Halter
1341
TX White Cotton Pillow Cover
1403
Cervical Traction Halter, Medium
1440
31
ACCESSORIES
Ref.
Description
21284
Euro Mains Power Cord
78121
US Mains Power Cord
20971
Australian Mains Power Cord
20972
Swiss Mains Power Cord
20973
UK Mains Power Cord
20974
Danish Mains Power Cord
20975
Japanese Mains Power Cord
20976
Indian Mains Power Cord
20977
Israeli Mains Power Cord
Tru-Trac® Traction Unit
NOTE: The Mains Power Cord shipped with the System will
accommodate the electrical requirements for the country of use.
32
TROUBLESHOOTING
Tru-Trac® Traction Unit
The Tru-Trac traction unit is designed with patient safety in mind. An error can be caused by both external and internal disturbances. Errors can be caused
by disruptions in the power supply (such as a voltage break), and excess or inadequate voltage. Errors may also be caused by patient movement during
the traction therapy.
All traction unit errors and warnings are categorized by three numerical digits: Messages beginning with a 1 are general errors, a 2 symbolizes internal
warnings and errors and a 3 signifies a critical error where the problem has locked up the unit. (See Warning on Page 36 for more information)
Before calling for service, carefully review this operator’s guide. In the event you are still unable to correct the problem, contact your Chattanooga Group
dealer for all repair service. Be certain to specify your model number, serial number, and a detailed description of the issue you encountered.
Problem
Possible Remedy
The Power On/Off Switch is in the “ON” position nothing happens.
• Verify the Mains Power Cord is properly connected to the power supply outlet.
• Return to Chattanooga Group for replacement.
The LED Indicator (Power On/Off) Light glows, but there
is nothing displayed on the LCD, or the LCD displays
confusing wording.
• Verify the voltage from the power supply of the electrical outlet is the same as that
is listed on your Voltage Rating and Serial Number Plate.
• The LCD contrast may need to be adjusted. Adjustment knob on the back of LCD
Display.
The LED Indicator (Power On/Off) blinks nothing is displayed on the screen.
• The unit is in Screen Saver Mode. Touch the screen or any button to reactivate the
unit.
The Patient Interrupt Switch is not working.
• Make sure the Patient Interrupt Switch is properly connected to the Patient
Interrupt Switch Receptacle.
The Rope Release will not work.
• Release all tension on the rope.
• Shake the rope while holding down the Rope Release Button.
• Turn unit off and return to Chattanooga Group for repair.
33
TROUBLESHOOTING
Tru-Trac® Traction Unit
Problem
Possible Remedy
Unable to properly read Patient Data Card.
• Properly insert a Patient Data Card.
• Attempt to use a known good Patient Data Card.
• If problem persists, contact Chattanooga Group for service.
Attempted to use an Invalid Patient Data Card.
• Properly insert a Patient Data Card.
• Attempt to use a known good Patient Data Card.
• If problem persists, contact Chattanooga Group for service.
No Session Data is available on the inserted Patient
Data Card.
• Save session data to Patient Data Card.
• Attempt to use a known good Patient Data Card.
• If problem persists, contact Chattanooga Group for service.
Patient Data Card is full.
• Purchase additional Patient Data Cards from an authorized Chattanooga Group
dealer.
• Save to the Patient Data Management System (PDMS).
34
TROUBLESHOOTING
Tru-Trac® Traction Unit
ERROR MESSAGES
CODE NO.
PROBLEM
PROBABLE CAUSE
100
NO TENSION AT START OF TX
Treatment has been running for eight seconds,
but no tension is detected on the rope.
101
PATIENT SWITCH PRESSED
The patient has pressed the patient switch.
102
PATIENT SWITCH NOT PLUGGED IN
The Patient Interrupt Switch is unplugged.
104
NO TRACTION TREATMENTS ON CARD
The Patient Card Button has been selected on the Utilities Screen, but no traction
treatments were found on the card.
105
NO PATIENT CARD IN UNIT
The Save to Card Button has been selected, but no Card is inserted into the unit.
106
NOT PATIENT CARD
The Save to Card Button has been selected, but the card currently inserted is not a
Patient Data Card.
107
PATIENT CARD IS FULL
The Save to Card Button has been selected, but the Patient Data Card currently
inserted is full.
108
PATIENT NAME CANNOT BE BLANK
User has typed in a blank patient name.
111
CONTROL SW UPGRADE SIZE ZERO
Error upgrading control board software.
112
MOTOR SW UPGRADE SIZE ZERO
Error upgrading motor board software.
113
MAX TENSION IS ZERO
User pressed Start, but has not yet set the Max. level value to a value greater than zero.
35
TROUBLESHOOTING
Tru-Trac® Traction Unit
ERROR MESSAGES
In the event that an Error message or Warning appears beginning
with a 2 or 3, immediately stop all use of the system and contact the
dealer or Chattanooga Group for service. Errors and Warnings in these
categories indicate an internal problem with the unit that must be
tested by Chattanooga Group or a Field Service Technician certified
by Chattanooga Group before any further operation or use of the unit.
Use of a unit that indicates an Error or Warning in these categories may
pose a risk of injury to the patient, user or extensive internal damage
to the unit.
36
MAINTENANCE
Tru-Trac® Traction Unit
CLEANING
SERVICE
NOTE: Before cleaning, disconnect the unit from the power source.
Should the Tru-Trac Traction Unit require service, contact the selling
dealer or Chattanooga Group Service Department.
All returned units to the factory for service must include the following:
Periodically, clean the system with a clean, lint free cloth moistened with
water and mild antibacterial soap. If a more sterile cleaning is needed,
use a cloth moistened with an antimicrobial cleaner.
WARRANTY REPAIR/OUT OF WARRANTY REPAIR
1. Written statement containing the following information;
Do not submerse the system in water. Should the unit accidentally
become submersed, contact the dealer or Chattanooga Group Service
Department immediately. Do not allow cleaning solutions or water to
enter the ventilation holes in the unit. This could permanently damage
the unit. Do not attempt to use a unit that has been wet inside until
inspected and tested by a Service Technicians certified by Chattanooga
Group.
• RA Number - Obtain from Factory
• Unit Model Number
• Unit Serial Number
• Contact person with Phone and Fax Numbers
• Billing Address (for Out of Warranty Repair)
• Shipping Address (Where to Ship Unit after Repair)
• Detailed Description of Problem or Symptoms
2. Copy of original invoice issued at purchase of the unit.
3. Ship unit to Factory in the original container with all accessories
and information as required in item one (1) above to:
Touch Screen Cleaning
Clean unit display lens using a soft damp cloth, moistened with warm
water and soap if necessary.
Chattanooga Group
4717 Adams Road
Hixson, TN 37343 USA
Phone: +1-423-870-7200
Fax: +1-423-870-2046
Do Not Use alcohol or chlorine based solvents as this may damage the
display.
When shipping the unit to the dealer or factory, make certain the
original packaging is used. If the original packaging is not available,
contact Chattanooga Group to obtain the packaging materials listed on
Page 15 for shipment. Any damage sustained from improper packaging
may render the warranty null and void.
CALIBRATION REQUIREMENTS
Annual factory calibration is required for Tru-Trac traction units. The
unit should be sent to the factory or a Service Technician certified by
Chattanooga Group for this procedure.
Service to these units should be performed only by a Service Technician
certified by Chattanooga Group.
37
WARRANTY
Tru-Trac® Traction Unit
Chattanooga Group (“Company”) warrants that the Tru-Trac Traction Unit (“Product”) is free of defects in material and workmanship. This warranty shall remain in effect
for two years (24 months) from the date of original consumer purchase. If this Product fails to function during the two year warranty period due to a defect in material or
workmanship, Company or the selling dealer will repair or replace this Product without charge within a period of thirty (30) days from the date on which the Product is
returned to the Company or the dealer.
All repairs to the Product must be performed by a service center authorized by the Company. Any modifications or repairs performed by unauthorized centers or groups will
void this warranty.
The warranty period for the accessories shipped with the unit is 180 days. Accessories consist of the materials shipped with the unit.
To participate in warranty coverage, this Product’s warranty registration card (included with Product) must be filled out and returned to the Company by the original owner
within ten (10) business days of purchase.
This Warranty Does Not Cover:
Replacement parts or labor furnished by anyone other than the Company, the selling dealer or an certified Company service agent.
Defects or damage caused by labor furnished by someone other than Company, the selling dealer or an certified Company service agent.
Any malfunction or failure in the Product caused by product misuse, including, but not limited to, the failure to provide reasonable and necessary maintenance or any use
that is inconsistent with the Product User’s Manual.
COMPANY SHALL NOT BE LIABLE IN ANY EVENT FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some locations do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
To obtain service from Company or the selling dealer under this warranty:
1. A written claim must be made within the warranty period to the Company or the selling dealer. Written claims made to the Company should be sent to:
4717 Adams Road
P.O. Box 489
Hixson, TN 37343 USA
Phone: +1-423-870-7200
Fax: +1-423-870-2046
2. The Product must be returned to the Company or the selling dealer by the owner.
This warranty gives you specific legal rights and you may also have other rights which vary from location to location.
The Company does not authorize any person or representative to create for it any other obligation or liability in connection with the sale of the Product. Any representation
or agreement not contained in the warranty shall be void and of no effect.
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED,
INCLUDING ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
38
New Innovation
For A Classic
Therapy!
ISO 13485 CERTIFIED
4717 Adams Road
P.O. Box 489
Hixson, TN 37343 U.S.A.
+1-423-870-7200 USA
+1-423-870-2046 USA FAX
www.chattgroup.com
0413
48034A
©2005 Encore Medical, L.P.