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User’s Manual
SRP-270
Impact Printer
Rev. 1.07
http://www.bixolon.com
SRP-270
■
Table of Contents
Rev. 1.07
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SRP-270
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Manual Information
※
Manual Information & Usage Precautions
This user manual contains basic information for product usage as well as for emergency measures that may be required.
※ The following separate manuals provide more detailed content on various technological issues and areas.
1. Windows Driver Manual
This manual provides information on installation and main functions of the Windows
Driver for this product.
2. OPOS Driver Manual
This manual provides information on installation and main functions of the OPOS
Driver for this product.
3. Control Commands Manual
This manual provides information on the protocol and functions of the control commands that can be used with this product.
4. Code Pages Manual
This manual provides information on each character code page that can be used with this product.
We at BIXOLON maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.
Rev. 1.07
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SRP-270
■
Safety Precautions
In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.
WARNING
Violating following instructions can cause serious injury or death.
Do not plug several products in one multi-outlet.
•
This can provoke over-heating and a fire.
• If the plug is wet or dirty, dry or wipe it before usage.
•
If the plug does not fit perfectly with the outlet, do not plug in.
•
Be sure to use only standardized multi-outlets.
You must use only the supplied adapter.
•
It is dangerous to use other adapters.
ONLY SUPPLIED ADAPTER
PROHIBIT
PROHIBIT
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.
Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
PROHIBIT
PROHIBIT
Do not plug in or unplug with your hands wet.
•
You can be electrocuted.
PROHIBIT
Do not bend the cable by force or leave it under any heavy object.
•
A damaged cable can cause a fire.
PROHIBIT
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SRP-270
CAUTION
Violating following instructions can cause slight wound or damage the appliance.
If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures.
•
Switch off the printer and unplug the set from the mains.
•
After the disappearance of the smoke, call your dealer to repair it.
Keep the desiccant out of children’s reach.
•
If not, they may eat it.
TO UNPLUG
PRINTER
PROHIBIT
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.
PRINTER
PROHIBIT
Use only approved accessories and do not try to disassemble, repair or remodel it for yourself.
•
Call your dealer when you need these services.
•
Do not touch the blade of auto cutter.
DISASSEMBLING
PROHIBITED
PRINTER
Do not let water or other foreign objects in the printer.
•
If this happened, switch off and unplug the printer before calling your dealer.
Do not use the printer when it is out of order. This can cause a fire or an electrocution.
•
Switch off and unplug the printer before calling your dealer.
PROHIBIT
PRINTER
TO UNPLUG
PRINTER
DEALER
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SRP-270
■
Other Precautions
The copyright for this user manual and various other manuals is property of the BIXOLON
Co., Ltd. Any copying or conversion into electronic firm and saving of this material without the express written permission of BIXOLON Co., Ltd. is strictly prohibited.
Use of the information contained in this manual is not subject to any patent liability. This manual has been prepared with utmost care and attention to detail but may contain certain errors and/or omissions.
BIXOLON Co., Ltd. is not legally liable for any damages resulting from the use of the information in this manual.
BIXOLON Co., Ltd. and its affiliates are not legally liable (United States excluded) for any damages, loss, costs, and/or expenses that result from the breakdown, malfunction, and/or misuse of the product due to violation or neglect of the operation and maintenance information and instructions provided by the BIXOLON Co., Ltd., as well as from the unauthorized alteration, repair, and/or modification of the product by the user and/or third party.
BIXOLON Co., Ltd. is not legally liable for any damages and/or issues resulting from the use of options and/or parts that are not authentic BIXOLON products or authorized products.
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SRP-270
1. Content Confirmation
The following items should all be contained in the printer package.
Contact the dealer from which the purchase was made if any item is damaged and/or missing.
SRP-270A SRP-270C SRP-270D
Power Cord AC Adapter Paper Roll
Ribbon Cartridge Installation Guide CD
SRP-270D Exclusive
Spool
Rev. 1.07
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2. Product Part Names
Cartridge Knob
SRP-270
Printer Cover
Spool
Ribbon Cartridge
Auto Cutter
Paper Feed Button
Power Switch
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SRP-270
3. Installation & Usage
3-1 Power Connection
Connect power to the printer as shown below.
AC Adapter
Power Cord
1) Turn off the printer power switch.
Power Connector
2) Check to see that the AC adapter voltage matches that of the power source.
3) Connect the AC adapter jack to the printer power connector.
4) Connect the power cord to the AC adapter.
5) Connect the power cord to a power source/outlet.
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SRP-270
3-2 Interface Cable Connection
Connect the printer with a POS system (PC, ECR, etc.) via an interface cable as shown below.
This printer supports the following communications interface standards.
-
RS-232C
-
RS-485
-
IEEE1284
-
USB
Interface Connector
Interface Cable
1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).
2) Connect the interface cable to the printer interface connector.
- For a Serial cable, secure by tightening the screws on both sides.
- For a Parallel cable, secure by fastening the clips on both sides.
Rev. 1.07
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3-3 Cash Drawer Connection
Connect the printer and cash drawer via the interface cable as shown below.
SRP-270
Cash Drawer Cable
Cash Drawer Connector
1) Turn off the power switch on both the printer and the POS system (PC, ECR, etc.).
2) Connect the cash drawer cable to the printer cash drawer connector.
※
CAUTION
Do not connect a telephone line to the printer cash drawer connector.
Doing so may cause damage to the printer and telephone line.
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SRP-270
3-4 Ribbon Cartridge Installation
Install the ribbon cartridge as shown below.
Cartridge Knob Printer Cover
Ribbon Cartridge
Auto Cutter
1) Turn off the printer power switch.
2) Open the printer cover.
3) Before inserting the ribbon cartridge, turn the cartridge knob clockwise in order prevent the ribbon from tangling.
4) Insert the ribbon cartridge as shown in the image above, and set the ribbon so that is behind the printer head.
5) To allow the ribbon to move freely within the ribbon cartridge during insertion, turn the cartridge knob clockwise once more.
※
CAUTION
Only use BIXOLON-approved ribbon cartridges.
Use of an unapproved ribbon cartridge can result in malfunction and/or other issues. In such cases, warranty service is not available.
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SRP-270
3-5 Paper Installation
The paper used varies by printer model.
- SRP-270 A/C: 1-layer paper
- SRP-270 D: 2-layer paper
3-5-1 SRP-270 A/C Model
1) Turn on the printer power.
2) Open the printer cover. (Remove any core of a fully used paper roll if present.)
3) Undo the paper roll, and make sure that the lower edge is cleanly cut.
4) Insert the paper roll as shown below.
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SRP-270
5) Insert the end of the paper roll into the paper slot as shown below. The paper then feeds automatically.
- Automatic cutting is available for printer models equipped with auto cutters.
(SRP-270C)
- For printer models without auto cutters, tear off the paper as shown below.
(SRP-270A)
Rev. 1.07
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SRP-270
3-5-2 SRP-270 D Model
1) Turn on the printer power.
2) Open the printer cover. (Remove any core of a fully used paper roll if present.)
3) Undo the paper roll, and make sure that the lower edge is cleanly cut.
4) Insert the paper roll as shown below. (Exercise special care to align the paper direction correctly.)
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SRP-270
5) Insert the end of the paper roll into the paper slot as shown below. The paper then feeds automatically.
6) Turn the spool and insert the paper into the groove. Wrap the paper around the spool several times, and then affix into the spool slot.
Spool
Rev. 1.07
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7) Tear off any extruding paper.
SRP-270
8) Close the auto cutter, and then close the printer cover.
Spool
Auto Cutter
Paper Roll
Auto Cutter
Paper Roll
Spool
(Correct Paper Installation) (Incorrect Paper Installation)
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SRP-270
3-6 Control Panel Usage
O Feed Press this button to feed paper.
This button is also used for self-tests and hexa-printing.
- Refer to “4. Self-Test” for details related to self-tests.
- Refer to the service manual for information on hexa-printing.
O Power
O Error
This lamp turns green when the printer power is on.
This lamp turns red when a printer error occurs.
O Paper Out This lamp turns red when paper has been fully used.
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SRP-270
4. Self-Test
Run the self-test when first setting the printer or when encountering a problem. The following printer attributes can be assessed.
- Control Circuits, Mechanisms, Print Quality, and ROM Version
If no issue is found with the printer after running the self-test, examine the other devices or peripherals and software. This function is independent of such other devices and software.
Self-Test instructions are as follows.
1) Check to see that the paper is properly installed.
2) Turn off the printer power and close the printer paper cover.
3) Press the paper feed button and simultaneously turn on the printer power to commence the self-test.
4) The test ceases after printing the current printer status and the following message.
(The 'PAPER LED' lamp blinks.)
Self-test printing.
Please press the FEED button
5) To additionally print the embedded characters in the printer, press the paper feed button once more.
6) The self-test ends automatically after the following message is printed.
** Character Test Completed **
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5. Fine Tuning
5-1 Dip Switch Adjustment
The dip switches can be used to select the following printer functions.
- Emulation
- Auto Cutter, Font Interval, Auto Line Feed
- Serial Communications Settings, Hexa-Printing
The dip switches are located on the under side of the printer.
SRP-270
Dip switch adjustment instructions are as follows.
1) Turn off the printer power.
2) Turn the printer over and remove the dip switch cover.
3) Use a pointy edged object to adjust the dip switches.
(Refer to the following diagram for functions per switch.)
4) New settings take effect when turning the printer back on.
Rev. 1.07
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SRP-270
[Diagram 1] Switch Functions When Using a Serial Interface (RS232C & RS485)
[Dip Switch 1 Settings]
Switch
SW1-1
Function
Emulation Selection
SW1-2
SW1-3
SW1-4
Auto Cutter Selection
Font Interval Selection
On Off
Refer to Chart (1) below.
Enable
2
Disable
3
Default
Off
On
On
Off
SW1-7
Chart (1) Emulation Mode Selection
SW1–1 SW1-2
Off Off
[Dip Switch 2 Settings]
Switch
SW2-1
Off On
On Off
Function
Auto Line Feed Selection
On
Always
Enable
Off
Mode
BXL/POS
CITIZEN
STAR
Off
Always
Disable
Default
Off
SW2-4
SW2-5
Word Length Selection
Parity Check Selection
7 Bit
Enable
8 Bit
Disable
Off
Off
SW2-6 Parity Even Odd Off
SW2-7
SW2-8
Baud Rate Selection Refer to Chart (2) below.
Off
Off
Chart (2) Baud Rate Selection
Baud Rate SW2–7
19200 On
2400 Off
4800 On
9600 Off
SW2–8
On
On
Off
Off
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[Diagram 2] Switch Functions When Using a Parallel or USB Interface
[Dip Switch 1 Settings]
Switch
SW1-1
Function
Emulation Selection
SW1-2
SW1-3
SW1-4
Auto Cutter Selection
Font Interval Selection
On
Refer to Chart (1) below.
Enable
2
Off
Disable
3
SRP-270
Default
Off
On
On
Off
SW1-7
Chart (1) Emulation Mode Selection
SW1–1 SW1-2
Off Off
Off On
On Off
[Dip Switch 2 Settings]
Switch Function On
SW2-1 Auto Line Feed Selection Always Enable
SW2-3 Reserve
SW2-4 Reserve
SW2-5 Reserve
SW2-6 Reserve
SW2-7 Reserve
SW2-8 Reserve
Mode
Off
BXL/POS
CITIZEN
STAR
Off
Always
Disable
Default
Off
- - Off
- - Off
- - Off
- - Off
- - Off
- - Off
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SRP-270
5-2 Paper Jam Removal
Remove jammed paper as shown below.
Printer Cover
Ribbon Cartridge
Lock
Mechanism
Handle
Auto Cutter
Head Cover
Coin
Manual Screw
1) Open the printer cover.
Paper Jam
2) Lift the lock mechanism handle and raise the auto cutter.
3) Remove the ribbon cartridge.
4) Use a screwdriver or coin to loosen the manual screw as shown above.
5) Remove the head cover.
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SRP-270
Paper Jam
Head
Paper Feed Knob
6) Push the head to the left and fix in place.
7) Turn the paper feed knob and remove the jammed paper.
8) Replace the head cover and fasten the screw.
9) Place the ribbon cartridge and paper back in their original positions and close the printer cover.
※
WARNING
The printer head can get hot during printing.
After printing, wait at least 10 minutes to allow cooling before handling the printer interior.
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SRP-270
※
CAUTION
If the cutting edge of the auto cutter is not in its normal position, paper cannot be inserted properly.
Insert a screwdriver into the hole near the bottom of the auto cutter as shown below, and turn the gear within the auto cutter to adjust the cutting edge to its normal position.
Rev. 1.07
[Cutting Edge Position]
Cutting Edge
Normal Position Wrong Position
- 25 -
SRP-270
6. Appendix
6-1 Specifications
Printer
Ribbon
Paper
Adapter
Auto
Cutter
Other
Item
Printing Method
Print Speed
Serial Impact Dot
Head Pin Number 9
Print Direction Bi-directional
Description
4.6 LPS (lines per second)
Characters
Per Line
Font A 33 (9*9), Font B 40 (7*9),
Korean 20 (17*9)
Type Cartridge type (RRC-201 B/R)
Color Black/Red
Life
Black: 1,500,000 characters
Red: 750,000 characters
Type Roll
Width
Diameter
76 ± 0.5mm (2.99" ± 0.22")
Max.
φ83mm
Thickness
SMPS AC Input
0.06mm ~ 0.085mm (0.002" ~ 0.003")
AC100 ~ 240V (50Hz ~ 60Hz)
SMPS Voltage, Current DC 24 V, 1.5 A
Cutter Type Guillotine type
Cutter Width
Cutter Thickness
Max. 85 mm
Max. 0.1mm
Total Volume
SRP-270A/AS/AP/AU:
160(W)*249(D)*130(H)mm (6.3"*9.8"*5.12")
SRP-270C/CS/CP/CU:
160(W)*249(D)*149(H)mm (6.3"*9.8"*5.87")
SRP-270D/DS/DP/DU:
160(W)*295(D)*160(H)mm (6.3"*11.61"*6.3")
Weight
Reliability
Weight (printer) / Weight (with box & accessories)
SRP-270A: 2.2 Kg (4.9 lbs) / 3.2 Kg (7.1 lbs)
SRP-270C: 2.5 Kg (5.5 lbs) / 3.5 Kg (7.7 lbs)
SRP-270D: 2.6 Kg (5.7 lbs) / 3.6 Kg (7.9 lbs)
Head: 300 million dots
Printer: 18 million lines (MCBF)
Auto Cutter: 1 million cuts
Operation Temperature 0℃ ~ 45℃ (32℉ ~ 113℉)
Operation Humidity 10% ~ 80%
Storage Temperature -20℃ ~ 60℃ (-4℉ ~ 140℉)
Storage Humidity 10% ~ 90%
* This equipment is indooruse and all the communication hiring are limited to inside of the building
* The switch is the disconnecting device. Turn off switch from any hazard.
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SRP-270
6-2 RS-232C (Serial Interface) Cable Specifications
1) Printer Rear Image
Serial Interface
Cash Drawer
Connector
Power Connector
※
Turning the dip switch on the Serial interface to the ON position connects DTR and
RTS signals together.
2) Cable Specifications
Printer Side
(25P)
Host Side
(25P)
Printer Side
(25P)
Host Side
(9P)
Printer Side
(9P)
Host Side
(9P)
Pin No. Signal Direction Function
5
6
CTS
DSR
Input
Input
Clear To Send
Data Set Ready
20 DTR Output Data Terminal Ready
Shield FG - Ground
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SRP-270
6-3 RS-485 (Serial Interface) Cable Specifications
1) Printer Rear Image
Serial Interface
2) Cable Specifications
Printer Side
Cash Drawer
Connector
Power Connector
Host Side
Pin No. Signal Direction Function
8
9
10
11
DR2
DR1
CS2
CS1
Output
Input
Same as DTR (RS-232)
Same as DSR (RS-232)
Shield FGND - Frame
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SRP-270
6-4 IEEE1284 (Parallel Interface) Cable Specifications
1) Printer Rear Image
Parallel Interface
2) Cable Specifications
Pin
No.
Source
1 Host
2 Host / Printer
3 Host / Printer
4 Host / Printer
5 Host / Printer
6 Host / Printer
7 Host / Printer
8 Host / Printer
9 Host / Printer
10 Printer
11 Printer
12 Printer
13 Printer
14 Host
15 -
16 -
17 -
18 Printer
19~30 -
31 Host
32 Printer
33 -
34 Printer
35 Printer
36 Host
Cash Drawer
Connector
Power Connector
Compatibility
Mode nStrobe
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Nibble Mode
-
-
-
-
-
HostClk
-
Byte Mode
HostClk
Data 0 (LSB)
Data 1
Data 2
Data 3
Data 4
Data 5
Data 6
Data 7 (MSB)
Nack
Busy
Perror
Select nAutoFd
NC
GND
FG
Logic-H
GND nInit nFault
GND
-
-
PtrClk
HostBusy
NC
GND
FG
Logic-H
GND nInit
ND
DK_Status ND
+5V ND nSelectIn 1284-Active
Data 6
Data 7 (MSB)
PtrClk
PtrBusy PtrBusy
AckDataReq/Data2,6 AckDataReq
Xflag/Data1,5 Xflag
HostBusy
NC
GND
FG
Logic-H
GND nInit nDataAvail/Data0,4 nDataAvail
ND
ND
ND
1284-Active
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SRP-270
6-5 USB Interface Cable Specifications
1) Printer Rear Image
USB Interface
Cash Drawer
Connector
Power Connector
Function
2) Cable Specifications
Pin No. Signal Wire Color
1 VBUS Red
2 D- White
3 D+ Green
4 GND Black Signal
Shell Shield
6-6 Cash Drawer Cable Specifications
Drain Wire Frame Ground
Pin No. Signal Direction
2
3
Cash Drawer Control Signal 1
Cash Drawer Operation Confirm Signal
4 +24V
5 Cash Drawer Control Signal 2
-
Output
Input
-
Output
-
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SRP-270
6-7 Certification
1) EMC & Safety Standards
• Europe: CE EMC,CB-Scheme:IEC60950-1, GS: EN60950-1: 2001
• North America: FCC rules parts 15B
WARNING
Use of an unprotected interface cable with this printer conflicts with EMC standards.
Users should only use cables approved by BIXOLON.
2) CE Mark
• EMC Directive 89/336/EEC EN55002:1994+A1:1995+A2:1997
EN55024:1998+A1:2001+A2:2003
EN61000-3-2:2000
EN61000-3-3:1995+A1:2001
EN6100-4-2:1995+A1:1998+A2:2001
EN6100-4-3: 2002+A1:2002
EN6100-4-4:2004
EN6100-4-5:1995+A1:2001
EN6100-4-6:1996+A1:2001
EN6100-4-8:1993+A1:2001
EN6100-4-11:1994+A1:2001
• Low Voltage Directive 73/23/EEC Safety: EN60950-1:2001
3) WEEE (Waste Electrical and Electric Equipment)
This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office for details of where and how they can conduct environmentally safe recycling of such items.
Commercial users should contact their suppliers and check the terms and conditions of purchase contracts. This product should not be combined with other commercial waste for disposal.
6-8 Label Types
The label types used with this printer are as follows.
• Control Labels: PC
• Other Labels: PET
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