CardMaker Administrator`s Manual

ConCERTO CardMaker Administrator’s Manual
ConCERTO CardMaker
Administrator’s Manual
Copyright © 2011 SCM Microsystems GmbH
www.scm-concerto.com
2011-08-22
Page 1 of 98
ConCERTO CardMaker Administrator’s Manual
ConCERTO CardMaker
Administrator's Manual
Update: 2011-08-22
Information is this document is subject to change without notice.
Product and company names mentioned herein may be the trademarks of their respective owners.
Direct questions and comments regarding the ConCERTO CardMaker and this document send to concerto@scmmicro.com.
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ConCERTO CardMaker Administrator’s Manual
CONTENTS
1 OVERVIEW
1.1 Features
1.2 Administrator Checklist
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2 GETTING STARTED
2.1 Administrator Software Installation
2.2 ConCERTO CardMaker Pre-Installation Checklist
2.3 ConCERTO CardMaker Post-Installation Checklist
2.4 Client Software Installation
2.5 Logon Manager Installation Checklist
2.6 Start Program
2.7 Card and Reader Configuration
2.8 Logon to ConCERTO CardMaker with User Name / Password
2.9 Logon to ConCERTO CardMaker with Card
2.10Logoff ConCERTO CardMaker
2.11Exit ConCERTO CardMaker
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3 CARD ISSUANCE
3.1 Issue Cards
3.2 Card Printing and Data Layout
3.2.1 Verify webcam and printer setup
3.2.2 Activate card printing and data layout
3.2.3 Make card printing and data layout
Issuing photo IDs
Self Enrollment
3.2.4 To specify a different user group card settings default
3.2.5 To specify different user group card settings for different end-users
3.2.6 Sample self enrollment scenarios
3.3 Temp Cards
3.3.1 Issuing temp cards
3.3.2 Returning temp cards
3.3.3 Additional notes
3.4 Add Cardholder
3.5 View/Edit Cardholder
3.6 Delete Cardholder
3.7 Multiple Card Issuance
3.8 Fingerprint Reader Usage Notes
3.9 Administrator Rights
3.9.1 Add Administrator Rights
3.9.2 View/Edit Administrator Rights
3.9.3 Remove Administrator Rights
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4 CONFIGURATION
4.1 Key File
4.1.1 Import Keys
4.1.2 Export Keys
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4.1.3 Key File Properties
4.1.4 Converting Cards from Evaluation to Fully Licensed Keys
Local Settings
Program Settings
4.3.1 Application Settings
4.3.2 Server Settings
4.3.3 Card Printing and Data Entry Settings
4.3.4 LDAP/Active Directory Settings
4.3.5 Linked Database Settings
Card Settings
4.4.1 PIN
4.4.2 General
4.4.3 Windows Logon
4.4.4 Windows Password Policy
4.4.5 Website / Application Logon
4.4.6 Website / Application Password Policy
4.4.7 Backup
4.4.8 Server
4.4.9 Production
4.4.10 Notes
Card Reader Setup
Using Multiple ConCERTO CardMaker Stations
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5 TOOLS
5.1 Data Import
5.1.1 ODBC
5.1.2 LDAP and Active Directory
5.2 Data Export
5.3 Schedule Data Synchronization
5.4 Logon Entries Wizard
5.5 WinLogon Reference Feature
5.6 Saving Wizard and WinLogon Reference Entries to Cards
5.7 Using Wizard and WinLogon Reference Entries with Managed Entries
5.8 Managed Entries
5.8.1 Managed Entries Preparation
5.8.2 Create Managed Entries
5.8.3 Assign Managed Entries with Card Issuance
5.8.4 Assign Managed Entries to Cards Which Were Entered or Issued
5.8.5 Set Windows credentials
5.8.6 Assign Bulk Managed Entries to Cards by Exporting to Excel File
5.9 Compact/Repair Database
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6 SYSTEM MAINTENANCE
6.1 Re-issue Card
6.2 Self Re-enroll
6.3 Report Lost/Stolen/Defective/Returned Card
6.4 Identify Card
6.5 Update Card Settings
6.6 Change PIN
6.7 Reset Card PIN
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4.2
4.3
4.4
4.5
4.6
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6.8 View/Email User PIN/PUK
6.9 View/Email Admin PIN/PUK
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7 BACKING UP, RESTORING, AND UPDATING SYSTEM
7.1 Backup All CardMaker Data
7.2 Backup Cardholder Data Only
7.3 Restore ConCERTO CardMaker Data
7.4 Un-installing and Re-installing/Updating ConCERTO CardMaker
7.5 Un-installing and Re-installing/Updating ConCERTO LOGON Manager Software
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8 REPORTS
8.1 Cardholders
8.2 Pre-entered Cardholders
8.3 PIN Letter
8.4 Password Letter
8.5 Hot-listed Cards
8.6 Card Inventory
8.7 Transactions
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9 SUPPORT
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10 APPENDIX: USING CONCERTO LOGON WITH ACTIVE DIRECTORY
10.1Setup to run automated: for users known to Active Directory
10.2Setup to run with more control
10.3Synchronized Active Directory enrollment
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11 APPENDIX: USING CONCERTO LOGON WITH TERMINAL SERVICES
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12 APPENDIX: CUSTOM SCRIPTS FOR CARD REMOVAL EVENTS
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13 APPENDIX: USING A FAILOVER SERVER
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14 APPENDIX: CONFIGURING MULTIPLE CARDMAKER STATIONS
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15 APPENDIX: SSL-SECURED WEBSITE SETUP
15.1Open Internet Information Services and Create a Website
15.2Setup SSL
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16 APPENDIX: SSL-SECURED CLIENT SETUP
16.1Setup of SSL-Secured Client
16.2Install the Certificate Authority's Certificate on the Client Computer
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17 APPENDIX: DEACTIVATING CARD-SUPPORTED WINDOWS LOGON
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18 APPENDIX: IMPORT STRING FORMATS
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19 APPENDIX: ACTIVE RECORDER APPLICATIONS
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20 APPENDIX: BEST PRACTICE FOR WEB /APP DESIGN
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1 OVERVIEW
1.1 Features
The ConCERTO CardMaker provides card production and card management capabilities for ConCERTO LOGON
Manager Installations.
ConCERTO CardMaker enables Administrators to perform the following tasks:

Import ConCERTO LOGON Manager License keys into ConCERTO CardMaker program, so they can be
used to issue ConCERTO cards.

Specify card settings, which will govern how end-users use ConCERTO LOGON Manager Program features.

Issue ConCERTO LOGON Manager cards to end-users, or allow end-users to self enroll.

Designate certain cardholders as Administrators, and designate different levels of administrator rights
within the ConCERTO CardMaker software.

Re-issue card, or allow cardholders to self re-enroll, when card is lost, stolen, or defective.
Additionally, ConCERTO CardMaker provides the following features:
Convenience

When contact cards, contactless cards, or other types of tokens are used at the same installation, they can
both be managed using the same ConCERTO CardMaker installation.

Can be synchronized with Active Directory, so that new end-users in Active Directory will be imported
into ConCERTO CardMaker on a regular basis, and Windows password changes performed in ConCERTO
CardMaker will be synchronized with Active Directory.

Administrators can define role-oriented "user group" card setting files (such as Administrator, Manager,
Secretary…) and use them to create cards with preset defaults for different cardholder groups.

Administrators can create "user group" managed entries which will be loaded to end-user cards in the
specified user group at card issuance, and which Administrator can update while cards are in circulation.

Card initialization and issuance is accomplished in one simple step, including card printing. ConCERTO
CardMaker automatically assigns next available license key to each subsequent card - whether cardholder
self-enrolls, or Administrator enrolls cardholder using ConCERTO CardMaker.
Reports

Cardholder reports, including active and inactive cardholders.

Hot-list reports for lost, stolen, defective, and returned cards.

Transaction report recording every transaction which is performed in the ConCERTO CardMaker system,
with ID of Administrator who performed transaction. Also shows logon and logoff to Windows for
individual cards, as long as the server is activated.

Card Inventory log showing current card stock.
Card Issuance Options

Initialized / Personalized On-site
Administrator receives raw card stock from the card manufacturer. Administrator uses ConCERTO
CardMaker "Issue Card" commands to load key files, file structure, and card default settings as each card
is issued to cardholder, or cardholders use "Self Enrollment" option, which requires no Administrator
interaction.
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Secure Processes

For all data-storing cards: The ConCERTO CardMaker database only stores cardholder enrollment
information. All ConCERTO LOGON and personal data is stored on the contact chip.

For cards which do not store data: The ConCERTO CardMaker database stores cardholder enrollment
information, and also functions as a secure data server. ConCERTO LOGON Manager exchanges
ConCERTO LOGON and personal data with the ConCERTO CardMaker server in encrypted form, and can
additionally be protected by SSL, if desired.

ConCERTO CardMaker can only be accessed by cardholders who have been granted Administrator rights
and who have authenticated themselves with the Administrator password or their ConCERTO card.

Card-based Administrator rights are stored in a central database and can be granted, changed or revoked
immediately and at any time by an authorized Administrator.

ConCERTO CardMaker ensures that each issued card is secured by its own unique key set for TDES
encryption.
1.2 Administrator Checklist
This section provides an overview of the responsibilities of the Administrators. Tasks are listed in logical order, so that
the list below can be used as a checklist. Refer to the pertinent manual sections noted, for detailed information on each
procedure.
Getting Started
 Receive, inventory, and acknowledge receipt of all card shipments, license key file shipments (4.1), and ConCERTO
LOGON software CDs for the company.
 Install CardMaker software on one computer (2.1). Windows 2000 Professional or Server, XP Professional,
Windows 2003 Server, Vista, Windows 7, or Windows Server 2008 must be installed on computer. Refer to pre(2.2) and post-installation (2.3) checklists for setup assistance.
 Install Logon manager software on client computers (2.4 and 2.5).
 Open ConCERTO CardMaker program and log on with the Administrator password. (2.6)
Configuration
 If not pre-installed by manufacturer: Import license key files into ConCERTO CardMaker software, in preparation
for card issuance. License key files will be provided by the software manufacturer or software distributor via
secure email. (4.1)
 If not pre-set by manufacturer: Configure Local (4.2) and Program Settings. (4.3) For server installations, the
Server setting is switched to active by default. Entries required for self enrollment are also specified here. If
Windows password changes made by Administrator in the CardMaker software should be synchronized with
Active Directory, this option must be switched to active.
 If not pre-set by manufacturer: Configure User Group Card Setting defaults, as required. (4.4) If a User Group
Card Settings file is for a user group that will use server functionality, the server setting must be active.
Prepare for Card Issuance
 If issuing cards from the ConCERTO CardMaker station:
Specify card reader which will be used for Administrator logon.
Specify card reader that will be used for card issuance and maintenance. (4.5)
 Register card stock, for card inventory log, if desired. (6.11)
 Import end-user list from Active Directory, or employee database from HR program, if desired. (5.2)
Issue Administrator Cards (if desired)
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 Issue card to self (3.1), assigning self all Administrator rights (3.10). Immediately change card PIN, so that card
will be accessible only by self. Store card in secure place, when not in use.
 Designate additional Administrators as required. If all Administrators will have the same rights, all Administrators
can logon to ConCERTO CardMaker with same user name and password. If different levels of Administrator rights
are desired, the appropriate level of Administrator rights should be issued to their ConCERTO cards. (3.10)
Prepare Wizard or Managed Entries
 If system will load wizard or managed entries to the cards of individuals in a specific user group - such as logon
information for corporate applications - create the wizard entries and/or a managed entries template card (for
server installations). (5.5 and 5.6)
 If you need to personalize the user name and password for managed entries for individuals, assign managed
entries as required (5.6).
Card Issuance and Ongoing Maintenance
 Issue end-user cards, or allow end-users to self enroll (3.1), and re-issue, or allow end-users to self re-enroll, when
cards are lost or defective. (6.1)
 Issue temp cards (3.4), for use when employees forget their permanent cards at home, if desired.
 Update user group card settings (4.4) and managed entries information (5.6) as required.
 Generate reports, as required. (8.0)
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ConCERTO CardMaker Administrator’s Manual
2 GETTING STARTED
2.1 Administrator Software Installation
Install the ConCERTO CardMaker software, using the ConCERTO LOGON CD provided by your distributor. Or, if you
have a ConCERTO LOGON Setup CD file, double-click on the "Installation Options.exe" file to start the Installation
Wizard.
1. Before installing the ConCERTO CardMaker software, complete all the steps on the ConCERTO CardMaker PreInstallation Checklist (as shown in section 2.2 below) that are applicable to your installation.
2. Then to install, select the ConCERTO CardMaker option on the ConCERTO LOGON Installation Wizard screen and
click on Install button. The Wizard will install all required components on the administrator/server computer,
including the ConCERTO LOGON Manager software, the ConCERTO CardMaker software, and your preferred card
reader driver.
Make sure that you are logged on with administrator rights to any target computer where you will install ConCERTO
LOGON software.
For RFID card/server installations: Windows 2000 Server, Windows 2003 Server, or Windows Server 2008
required for full installations. Windows 2000 Professional, XP Professional, Vista, or Windows 7 can be used for
evaluation installations.
3. After installation, complete all of the steps on the ConCERTO CardMaker Post-Installation Checklist (as shown in
section 2.3) that are applicable to your installation, to complete ConCERTO CardMaker setup.
2.2 ConCERTO CardMaker Pre-Installation Checklist
Before installing the ConCERTO CardMaker software, complete all of the following steps that are applicable to your
installation:
All Installations

Confirm Internet Information Services (IIS) Installation
Before installing the ConCERTO CardMaker software, you must confirm that Internet Information Services (IIS) is installed
and that the features listed below are activated.
Confirm/install from Start > Control Panel > Add or Remove Programs (Programs and Features) > Add or Remove Windows
Components (Turn Windows Features On or Off).
For IIS5: (XP, 2003...)
Internet Information Services (IIS)
* Common Files
* Internet Information Services Snap-In
* World Wide Web Service
For IIS7 (Vista...)
Internet Information Services
+ Web Management Tools
* IIS Management Console
+ World Wide Web Services
+ Application Development Features
* ASP
* ISAPI Extensions
* ISAPI Filters
+ Health and Diagnostic
* HTTP Logging
* Request Monitor
+ Security
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* Request Filtering
Windows Vista Installations

De-activate User Account Control setting
If you are installing ConCERTO CardMaker on a Windows Vista machine, you must ensure that User Account Control (UAC)
under Control Panel > User Accounts is unchecked in order to install or uninstall the software.
2.3 ConCERTO CardMaker Post-Installation Checklist
After installing the ConCERTO CardMaker software, complete all of the following steps that are applicable to your
installation:
All Installations

Verify reader driver installation
Installation of a ConCERTO LOGON compatible card reader driver is required for ConCERTO CardMaker operation.
For server installations: The card reader can either be physically connected to the server computer directly, or to a terminal
which is used to connect to the server in console mode. After installation, it is not necessary to leave the card reader at the
CardMaker computer, unless needed.
Server Installations

Encrypt IP Address
Note: If you are evaluating ConCERTO LOGON using "localhost" server mode, with the ConCERTO LOGON Manager and
ConCERTO CardMaker software installed on one computer, you can disregard this step.
Note the IP address where the CardMaker software is installed by going to Start > Run. Type in "cmd" and click OK to see the
command prompt. Type in "ipconfig" and hit Enter. IP address for server computer will be displayed. Make a note of the IP
address, note whether your CardMaker server is SSL secured, and forward via email to your ConCERTO LOGON distributor
support contact, or directly to manufacturer at concerto@scmmicro.com. Manufacturer will encrypt the IP address and
return a configuration file to you for installation on end-user PCs, and instructions on how to enter into ConCERTO LOGON
Manager. Response time is typically a couple of hours during normal business hours (PST).
Security note: Be assured that disclosing the IP address does not pose a threat to the system. ConCERTO CardMaker
sensitive end-user data is encrypted and can only be accessed externally through a challenge/response handshake which
requires the end-user card and PIN.

Create Virtual Directory
Note 1: If you successfully created the virtual directory as prompted during CardMaker installation, you can disregard this step.
Note 2: If you are using SSL, this step is not required. Instead, follow SSL setup instructions in the Appendix.
Go to Control Panel > Administrative Tools > IIS (Internet Information Services). In IIS, right-click on default website, then
go to "New" then "Virtual Directory". At the welcome screen, click "Next". When window pops up asking for an alias, enter
"rfserver". Click "Next". At website content directory, click on "Browse" and select Program Files > ConCERTO CardMaker >
Data. Click "OK" then "Next". At access permissions windows, enable the "Read" and "Run Scripts" permissions. Click "Next"
then "Finish".

Check Firewalls
Ensure that access to ports 80 and 443 are not blocked by any Firewalls.

Ensure IIS Server Supports ASP Scripts
Windows 2003, Vista, 7 and 2008 Server installations should be aware that the default settings only support ASP.NET
scripts, but by default do not support classic ASP scripts. Since ConCERTO LOGON uses classic ASP scripts, support for ASP
scripts must be enabled. Below some guidelines on how to install and enable ASP on the different Windows versions:
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Installing Classic ASP on Windows 2003 Server
Click on Start > Control Panel > Add or Remove Programs
Select:
- Add/Remove Windows Components
- Application Server
- IIS
- World Wide Web Services
Check Active Server Pages
Click on Start > Control Panel > Administrative Tools > Internet Information Services, and ensure that Web Service
Extensions > Active Server Pages is set to Allowed.
Installing Classic ASP on Windows Vista or Windows 7 Client
- Click Start, and then click Control Panel.
- In Control Panel, click Programs and Features, and then click Turn Windows Features On or Off.
- Expand Internet Information Services, then World Wide Web Services, then Application Development Features.
- Select ASP, and then click OK.
Installing Classic ASP on Windows Server 2008 or Windows Server 2008 R2
- Click Start, point to Administrative Tools, and then click Server Manager.
- In the Server Manager pane, expand Roles, and then click Web Server (IIS).
- In the Web Server (IIS) pane, scroll to the Role Services section, and then click Add Role Services.
- On the Select Role Services page, select ASP.
- If the Add Role Services Required by ASP dialog box appears, click Add Required Role Services.
- On the Select Role Services page, click Next.
- On the Confirm Installation Selections page, click Install.
- On the Results page, click Close.
See also
http://learn.iis.net/page.aspx/562/classic-asp-not-installed-by-default-on-iis-70-and-iis-75/

Modify access permissions (Optional)
As a part of installation, ConCERTO CardMaker will automatically add the user "Everyone" to the "Security" tab of the
ConCERTO CardMaker Data sub-directory. This user "Everyone" is given full access permissions, so that the Internet
Information Services (IIS) is able to access the CardMaker database.
After installation you can further restrict access permissions by removing the user "Everyone" from the "Security" tab and
replacing it with a user account that is specifically used for authentication of the virtual directory "rfserver", as described
below.
Open Windows Explorer. Right-click on folder "..\Program Files\ConCERTO CardMaker\Data". From the menu that
appears, select "Properties" then select "Security" tab.
If your "Security" tab is not displayed:
Launch Windows Explorer or My Computer.
Click on Tools at the menu bar, and then click on Folder Options. Click on View tab.
In the Advanced Settings section at the bottom of the list; uncheck the “Use simple file sharing (Recommended)”
check box. Click OK.
If "Internet Guest Account" is NOT listed under "Group or user names", click on Edit/Add button. In the "Select Users or
Groups" window, click on the "Locations…" button. In the "Locations" window, select the computer that you are working on
and click OK.
Back in the "Select Users or Groups" window, click on the "Advanced…" button. Then click "Find Now" button and select the
"IUSR_(computer name)" account (the Internet Guest Account for the computer you're working on) and click OK twice.
Back in the "Data Properties" window, verify that the "Internet Guest Account" is listed and highlighted, and that all
permissions other than "Full Control" are checked. Then click on the Apply button, and then on the OK button.
Note: Some installations may need to additionally ensure that IUSR… refers to a local account and that it matches
the user listed under Internet Information Services.
You can check this in XP/2000/2003 as follows:
Go to Internet Information Services (server name)>Web Sites>Default Web Site. Right click on
rfserver>Properties>Directory Security>Edit under Anonymous access… Ensure that Anonymous access is enabled
and that the user name matches.
You can check this in Vista as follows:
Go to Internet Information Services (server name)>Web Sites/Sites >Default Web Site>rfserver>Authentication.
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Right click on Anonymous Authentication>Edit and ensure that the user name matches.

SSL Setup (Optional)
Installations that will be using SSL to protect communication between ConCERTO LOGON Manager computers and the
CardMaker server should now refer to the Appendix, which provides assistance with SSL setup for website and client. After
successful SSL setup, continue server setup below.
Additional Installation Tips

Remote or rack mounted servers
If your server computer is not physically accessible or is a rack mounted system, proceed as follows: Use a local workstation
to connect to server via remote desktop in "Console" mode. Install card reader driver on both server and workstation, and
plug reader into local workstation. Note that you may have to connect reader to server's USB port initially, to complete
driver installation.

Distributed installation of client software
Ask your distributor for a ConCERTO LOGON silent installation kit. The ConCERTO LOGON Manager setup is based on
Microsoft Windows Installer (MSI) and supports MSI Command-Line Options. These options can be especially useful when
installing ConCERTO LOGON Manager from a central server onto distributed clients. The following link to Microsoft MSDN
website contains information on MSI command line options and their usage:
http://msdn2.microsoft.com/en-us/library/aa367988.aspx

Terminal Services installations
If end-users will access ConCERTO LOGON Manager inside of Terminal Services sessions, then the ConCERTO LOGON
Manager software must be installed on the Terminal Services (TS) server computer. This computer must be running
Windows 2003 in order to support all of the Terminal Services features and required smart card services redirection
capabilities. When ConCERTO LOGON Manager is installed on the TS server, it can be configured to facilitate logon to the
Windows session as well as logon to websites and applications. Services are provided based on the successful authentication
of the end-user's card, which must be presented to the card reader at the client computer/terminal. See also Appendix:
Using ConCERTO LOGON with Terminal Services, for more information.
Note that any computer connecting to the server over RDP (Remote Desktop Protocol) will have its smart card services
redirected from the client to the host. In this case, the type of card reader driver installed at the server computer must
match the client computer card reader.

Failover server installations
For installations that require a failover server: If your installation requires a failover server, refer to Appendix: Using a
Failover Server for additional information.

De-installation Note for IIS
Before you de-install ConCERTO CardMaker from any computer, you must first exit ConCERTO CardMaker and re-start IIS
(Internet Information Services). This is to ensure that the web server is not currently linked to any of the ConCERTO
CardMaker components at the time of de-installation.
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2.4 Client Software Installation
Install the ConCERTO LOGON Manager software at the end-user computers, using the ConCERTO LOGON CD provided
by your distributor. Or, if you have a ConCERTO LOGON Setup CD file, double-click on the "Installation Options.exe" file
to start the Installation Wizard.
Select the ConCERTO LOGON Manager option on the ConCERTO LOGON Installation Wizard screen and click on Install
button. The Wizard will install all required components on the end-user computer, including the ConCERTO LOGON
Manager software, and your preferred card reader driver.
Make sure that you are logged on with administrator rights to any target computer where you will install ConCERTO
LOGON software.
For RFID card/server installations: Windows 2000 Professional, XP Professional, Vista and Windows 7 compatible.
To set the card, reader and operating mode options that will be offered to end-users: At end-user computer,
click on Start > All Programs > ConCERTO LOGON Manager > ConCERTO Card and Reader Configuration to select the
options that will be displayed for the end-user at that computer. See the Getting Started section of the ConCERTO
LOGON Manager manual for more information.
2.5 Logon Manager Installation Checklist
After installing the ConCERTO LOGON Manager software at end-user computers, complete all of the following steps
that are applicable to your installation:
Server Installations

Enter Encrypted IP Address
Note: If you are evaluating ConCERTO LOGON using "localhost" server mode, with the ConCERTO LOGON Manager and
ConCERTO CardMaker software installed on one computer, you can disregard this step.
Enter encrypted IP address received from distributor into each End-user computer where ConCERTO LOGON Manager
software has been installed (see also Encrypt IP Address instruction in previous section).
Windows 2003 Server Installations

Configure Security Settings
You must deactivate the "Internet Explorer Enhanced Security Configuration" preset if you want End-users to be able to Autorecord and Auto-fill web logon entries.
Windows Vista Installations

Verify User Account Control setting
If you will be using a card to logon to Windows Vista machines: in order for ConCERTO LOGON to be able to redirect the logon
to the card, you must uncheck the "User Account Control" setting, under Control Panel > User Accounts, that limits the user's
ability to make changes. You must logon as an administrator to change this setting, so that end-user settings accounts will also
be redirected. Next, still as an administrator, open Logon Manager and set the Settings > Logon to Windows > Use card to
logon… setting to active.
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2.6 Start Program
After the ConCERTO CardMaker software has been installed on your computer, open program as follows:
Double-click on the ConCERTO CardMaker icon displayed on your desktop or select ConCERTO CardMaker from the
"Start" menu at the bottom left of your Windows desktop screen ("Programs" option).
2.7 Card and Reader Configuration
The first time that the ConCERTO CardMaker software is started, you will be prompted to select the card and card
reader that you will be using with ConCERTO LOGON.
If at a later time, you need to change the card and reader selection, you can change the selection under Start > All
Programs > ConCERTO CardMaker > Card and Reader Configuration.
Note that if you logged on to your computer with the card, you will not be able to change the card and reader selection
within the same session. You must first logoff of that session, and then logon manually, to change the card and reader
selection.
2.8 Logon to ConCERTO CardMaker with User Name / Password
To logon to ConCERTO CardMaker with a user name / password:
1.
Click on "File" in the menu bar, and click on the "Logon with User Name / Password" selection.
2.
When you are logging on to CardMaker for the first time, the initial password is "admin".
In order to protect the ConCERTO CardMaker data, you should change the password to a unique password by
clicking on the Change Password button. A ConCERTO CardMaker password policy governs password selection,
for increased security.
2.9 Logon to ConCERTO CardMaker with Card
To logon to ConCERTO CardMaker with a card:
Note: In order to logon to CardMaker with a card, cardholder must have been issued a card (see section 3.1) and
provided with Administrator rights (see section 3.6).
Click on "File" in the menu bar, and click on the "Logon with Card" selection.
1.
Present your Administrator ConCERTO card to the card reader, as prompted by the CardMaker window.
2.
Type in your ConCERTO card PIN (Personal Identification Number), and click on the OK button.
2.10 Logoff ConCERTO CardMaker
You must logoff ConCERTO CardMaker and remove your card from the card reader whenever you step away from your
desk, to ensure that system security is not compromised.
To logoff ConCERTO CardMaker:
Click on "File" in the menu bar, and click on the "Logoff" selection.
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2.11 Exit ConCERTO CardMaker
To exit ConCERTO CardMaker:
Click on "File" in the menu bar, and click on the "Exit" selection, or
Click on “X” in top right corner of CardMaker window.
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3 CARD ISSUANCE
ConCERTO card issuance is described below.
The "Issue Cards" section describes card issuance when the Administrator personally issues cards to end-users.
The "Card Printing and Data Layout" section describes how to activate the settings to use the photo capture and card
printing functionality, as a part of card issuance. You can also use this section to edit the data that is displayed in the
"Issue Card" screen.
The "Self Enrollment" section describes how card installations can allow end-users to register with the ConCERTO
LOGON server themselves, with no Administrator assistance.
The "Temp Cards" section describes how the Administrator can designate certain cards as temporary cards, which can
be used by end-users if they forget their cards at home.
If you want to issue multiple cards at once, which do not need to be linked with an end-user name, refer to the
"Multiple Card Issuance" section.
If end-user will use a fingerprint reader for ConCERTO LOGON authentication, refer to the "Fingerprint Reader Usage
Notes" section.
Before you begin card issuance it's a good idea to verify that the card reader that you will be using for card issuance
has been specified in the "Configuration" menu under "Card Reader Setup" (see section 4.4).
3.1 Issue Cards
Use the following instructions to issue cards to end-users - including regular end-users and Administrators.
Note: If your ConCERTO LOGON license keys have been pre-loaded by the manufacturer and your program and card
settings have been preset by the manufacturer, you can issue ConCERTO LOGON rights immediately. If these items
have not been pre-loaded, refer to the "Configuration" section to perform these tasks first (see sections 4.1 - 4.3).
If you will be printing photos, names, and/or ID#s on cards as a part of card issuance, refer to the next section "Card
Printing and Data Layout" before proceeding.
To issue ConCERTO cards:
1.
Click on "Card" in the menu bar, and click on the "Issue Card" selection.
2.
If cardholder names have been pre-entered, click on desired entry to highlight the entry, and click on the Select button.
Refer to section 5.2 to import employee data from an HR database.
Or, to enter a new cardholder, click on the Add New button.
To find a cardholder - by last name, cardholder ID, or card ID - click on the Find button.
To sort all records - by last name, cardholder ID, card ID, department, card setting, or date issued - click on the Sort
button.
In the detail window, you can type in or change cardholder information, as desired. Refer to description below, and
when information has been completed to your satisfaction, click on the Issue button, to issue the card.
The fields displayed on your Issue Card screen will be determined by your settings, for example, if the Configuration >
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Program Settings > Server option is activated; special server-related fields will be displayed. A description of all
possible fields is provided below.
Card ID
The entry for Card ID cannot be entered and will be taken from the next available key set.
Cardholder ID *
* Required entry.
Cardholder ID specified must be a unique number within the system. If the organization
already uses employee IDs or student IDs, ID should be entered in this field. For card
installations used in server mode which use employee IDs and which allow card holders
to "self enroll" with the ConCERTO server: cardholder can be required to enter employee
ID when he self enrolls (see section 4.2.4).
Note also that if cardholders are required to enter their cardholder ID (employee /
student ID) during self enrollment (specified under Configuration > Program Settings >
Server), that entry will populate this field.
Windows / ConCERTO
LOGON User Name
(Optional entry: Only displayed if Configuration > Program Settings > Server > "Apply Initial Windows Logon
Data" is checked and "Require Windows/ConCERTO LOGON User Name" and "Require Windows Password" are
not checked.)
Specify Windows/ConCERTO LOGON user name in this field. If a cardholder has multiple
Windows user names, it is recommended that the primary Windows user name be
specified as the Windows/ConCERTO LOGON user name.
If a Windows/ConCERTO user name is entered in this field, cardholders can be required
during self enrollment to enter their Employee ID#, and/or Name, to verify their identity.
REMOVE THIS PARAGRAPH If no entry is made in this field, and cardholders are required
to enter a Windows/ConCERTO LOGON user name during self enrollment, that entry will
populate this field.
If Administrator enters both Windows/ConCERTO LOGON User Name and Initial
Windows Password, a Windows logon entry will automatically be saved to the end-user's
card account when that end-user self enrolls, as long as the "Apply Initial Windows Logon
Data" option is checked under Configuration > Program Settings > Server.
Note: If cardholders always logon to the same domain, then entry of the Windows user
name alone is sufficient. However, if cardholders use different domains, it is
recommended that the Windows user name be entered in the following format:
myaccount@mydomain.com
Initial Windows
Password (self
enrollment)
(Optional entry: Only displayed if Configuration > Program Settings > Server > "Apply Initial Windows Logon
Data" is checked and "Require Windows/ConCERTO LOGON User Name" and "Require Windows Password" are
not checked.)
Specify initial Windows password in this field.
If Administrator enters both Windows/ConCERTO LOGON User Name and Initial
Windows Password, a Windows logon entry will automatically be saved to the end-user's
card account when that end-user self enrolls, as long as the "Apply Initial Windows Logon
Data" option is checked under Configuration > Program Settings > Server.
Initial Windows User
Group (self enrollment)
(Optional entry: Only displayed if Configuration > Program Settings > LDAP/Active Directory > "Synchronize
Win New User and Password Changes" is checked.)
ConCERTO LOGON User
* Required entry.
Specify initial Windows user group in this field. If the "Synchronize Win New User and
Password Changes" option is checked under Configuration > Program Settings >
LDAP/Active Directory then when a Windows User Name and Initial Password are
entered into a cardholder's ConCERTO LOGON account, when the end-user self-enrolls,
the new user will be added to Active Directory.
If you defined one or more user group card settings under Configuration > Card Settings,
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Group *
they will be selectable here. If you did not define any other user group card settings, the
standard ConCERTO LOGON default will be used.
Personal information
fields…
(Optional entry.)
Additional information about the cardholder can be specified as desired.
Note also that if cardholders are required to enter a Last Name and First Name during
self enrollment (specified under Configuration > Program Settings > Server), that entry
will populate this field.
If you intend to email PIN/PUK letters to cardholders, you should be sure to enter enduser email addresses.
Remote Access Enabled
This field will only be accessible if the capability has been activated for the installation
under Configuration > Program Settings > Server > "Allow for Individual Cardholders".
When this checkbox is checked, cardholder will be allowed to access ConCERTO LOGON
server without card or card reader.
This option should typically be disabled. When Remote Access is required - for example,
if user forgot to load ConCERTO LOGON data to laptop before leaving office Administrator can enable this capability.
Remote Access Allowed
From:
Earliest date remote access incident will be allowed for this cardholder.
Remote Access Allowed
Until:
Latest date remote access incident will be allowed for this cardholder.
RF Card ID
Displays RF card ID of card.
Note also the following:
If there is no available key set in your ConCERTO CardMaker system: you will need to import key file(s) before you can
proceed (see section 4.1.1).
3.
The ConCERTO CardMaker will prompt you to present a ConCERTO card to the card reader. Card will be processed,
and window will alert you when you may remove the card and deliver it to cardholder.
Note: If your installation has the Print PIN Letter capability enabled, you can print out a PIN letter for the cardholder
under "Reports". This provides cardholder with the default PIN information for his card.
3.2 Card Printing and Data Layout
If you want to print on the card as a part of card issuance, follow the steps described in this section. You can use the
default layout provided by ConCERTO CardMaker, and modify it to suit your installation. Or, you can define your own
custom layout.
Note also that, using the card printing and data layout, you can custom define the fields that will be displayed in your
"Issue Card" screen - whether or not you plan to print cards. As a default, the "Issue Card" screen contains all of the
fields displayed in the table shown on the previous pages. Since many installations do not use all of the fields, this
provides an opportunity for you to streamline the look of your card issuance screen.
Tips for card printing and layout:
From our experience, we have seen that with card printers, you really do "get what you pay for". If you want to print a
simple logo, name, and photo, you should be able to find a card printer that will accomplish this at a reasonable cost. If
however, you want to do more complex printing - printing a background image on the entire card, for example -, you
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many want to invest in a higher quality, more expensive printer.
RFID cards: Likewise, RFID cards have a coil and a chip hidden inside of the card that can cause the surface to be
slightly uneven. Unless you have a high quality, more expensive printer, you may not be happy with the quality of
full images printed on the entire surface of the card, and you may instead choose to keep your design simple in
order to achieve a clean looking card print.
Be assured that it is possible to find a card printer will give satisfaction for your card design and budget. We
recommend that when you purchase your card printer, you tell the vendor specifically how you plan to print and on
what type of card, so that they can recommend the card printer that will give you satisfaction.
3.2.1 Verify webcam and printer setup
If you will be printing photos, you will need a TWAIN compatible webcam. Follow instructions provided by the webcam
manufacturer for installation of webcam driver.
Likewise, follow instructions provided by your card printer manufacturer to setup and test the card printer. Your card
printer control settings can typically be found under Control Panel > Printers. It is important that you use the test program
provided with your card printer to verify that card printing works well, before you use the card printer with the CardMaker
software.
3.2.2 Activate card printing and data layout
Click on the "Configuration" menu and select the "Program Settings" option. Activate all applicable boxes in the Card
Printing and Data Layout section.
Note that the "Card layout" field contains the name "DefaultLayout". This layout provides a basic card layout including
placeholders for a logo, a photo, a name and ID #. You can also create your own layout, as described in the next section.
Whichever layout name is entered in this field will be the layout which will be used for card printing.
3.2.3 Make card printing and data layout
Click on the "Tools" menu and select the "Card Printing and Data Layout" option, then click on the Open button to
select your desired card layout. If you want to start with a default template, click on the "DefaultLayout" selection. If
you want to define a new layout, click on the "Add New" button.
Refer to the table below for a description of the fields. Edit the layout as desired, click on the "Preview" button to
preview the layout, and the "Save As" button to save the layout under a new name.
Upon saving a new layout, you will be asked if you want to designate this new layout as the default layout which will be
used for card printing and data layout. If you choose to designate the new layout as the default, the layout will be
displayed in the "Issue Card" screen.
If you want to custom define your "Field Definitions", use section 4 of the screen to do this. You can custom define your
fields, even if you are not using card printing, and the result will be displayed in the "Issue Card" screen as long as you
designate the new layout as the default. The provided "DefaultLayout" contains all of the fields which by default are
displayed in the "Issue Card" screen. You may delete or arrange the fields to best suit your installation as desired. Be
sure that you uncheck the "Print" field for any fields which should not be printed to the card.
1. Card and
Printer
Settings
Layout Name
The name of this card layout.
Card height / width
Height and width of the card to be printed. Default value is standard
sized ID card.
Card printer
ConCERTO CardMaker will print to whichever printer is specified as
the default printer.
Printing options
The printing options specified in your card printer driver will apply.
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2. Background
Image
Show chip
When this box is checked, the approximate location of a smart chip
on a card will be displayed. This is provided for design purposes
only and will not be printed on the card.
Background image file
The logo or background image that will be printed on the card. File
must be in a printable format recognizable by the card printer typically .jpg, .bmp, .gif, etc.
Note that if your image is too big, it may not be able to be loaded. If
this is the case, you should downsize your image and try again.
If you want more than one background image - for example, a
background that covers the card plus a logo in the top corner - you
must use a design tool such as Photoshop to merge the images and
save them as one image.
Although the file is specified here, the background image file itself
must be located under Program Files > ConCERTO CardMaker >
Images, so that it can be used by the program. Once the file has been
copied to that location, simply enter the file name itself into the field.
Image height / width
The height and width of the background image to be printed on the
card.
Note that if you want the image to be a particular size, it is
recommended that you edit the image to size before adding the
image to the layout. Then, you must enter the exact height and width
of the image in order for it to appear true to size. Or, you may also
adjust the height and width of the image on the card, but it may no
longer be true to the dimensions of the original image.
3. Photo
4. Field
Definitions
Image vertical /
horizontal offset
Defines how far the image will be printed from the top left corner of
the card, vertically and horizontally. Note that for images that bleed
over the card, you can enter a negative number.
Photo capture device
The TWAIN compatible webcam that will be used to take photos.
Photo height / width
The height and width of the photo that will be printed on the card.
Once you have your desired size, be careful to not change the ratio of
height to width, or your pictures will be distorted.
Photo vertical /
horizontal offset
Defines how far the photo will be printed from the top left corner of
the card, vertically and horizontally.
No.
Field number being defined.
Field name
Specify a recognizable field name. This field name will appear in the
"Issue Card" screen. Note that if you leave this field blank, there will
be no label for the field in the "Issue Card" screen.
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Entry type
Select the applicable entry type as follows:
Label: Will print a label on the card, as designated in "Field Name".
Not related to any ConCERTO CardMaker database fields.
Label specified will always be a constant. Useful if you always
want to include a label in front of another field, for example,
"Department:"
Text: Will print the text as specified in the "Database field name".
For example, if you specify "Cardholder_ID" under "Database
field name", each cardholder's ID will be printed on their card,
as long as it is entered in the "Issue Card" screen in the
cardholder ID field.
Entry type (cont.)
Full Name: Select this option to meld the three entry fields of First
Name, Middle Name and Last Name, so that they will be
printed on the card in a full name format, for example:
"Samantha Jones". Note that when you select the Full Name
option, the entry fields for First Name, Middle Name, and Last
Name will automatically be included in the "Issue Card" screen.
This makes it possible for ConCERTO CardMaker to generate
the full name from the information entered into those fields.
(The inclusion of the Middle Name is optional, but First Name
and Last Name must be included).
Text [disable]: Use this option for fields where no text may be
entered, for example, fields that are automatically entered
from the database itself. The "Date Issued" field, for example,
is automatically entered from the database.
Text [f/m]: Use this option when the only entries that should be
made into the corresponding field are f (female) or m (male),
for example, if you need a "Sex" field.
Text [y/n]: Use this option when the only entries that should be
made into the corresponding field are y (yes) or n (no), for
example, if you need to indicate if someone participates in a
meal plan.
Text [len:1…]: Use this option when you want to specify the exact
length that an entry in a field must be, for example, if your
corporate ID # is 8 digits, you can specify "len:8".. Length from
1 to 50 is selectable.
Database field name
Select the corresponding database field name. The information that
is printed on the card will be the data entered into the corresponding
field on the "Issue Card" screen.
Note that you can also create your own fields using the following
parameters:
AuxiliaryText1-5: Each of these five text fields can contain up to 50
characters.
AuxiliaryMemo1-3: Each of these three memo fields can contain
unlimited text.
AuxiliaryBool1-3: Each of these boolean fields must be related to a
statement that can be answered by yes or no.
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Default value
Specify a default value, for previewing purposes only, as desired. For
example, a possible default value for "Full Name" is "Samantha
Jones".
Print
Check this box if the field should be printed on the card. When this
box is checked, the default value specified for this field will be
displayed on the card layout above. Click on the "Preview" button to
view any updates to the card layout.
Position on card
Click on the field depicted in the card layout above to move field to
desired place on card.
Font / Size
Specify the font and font size for the field.
Font Settings
Specify the color, and whether the field should be bold, italic, or
underlined. The 6 digit color field must be in "hex color code" or
HTML code. If you don't know the hex code for your color, there are
many converters online if you search for "hex color code converter".
Select Field
Move the "Select field" bar to show additional fields.
New Field / Delete Field
Click on the "New field" button to create a new field, and the "Delete
field" button to delete a field.
Note that when you create new fields, or change the names of fields,
this will be displayed in your "Issue Card" screen. You can define
fields as desired, even fields that will not be printed on the card, by
unchecking the "Print" box.
Issuing photo IDs
You can now complete card issuance, as described in the previous section. Once "card printing and data layout" has
been activated, the card and data layout will be displayed on the "Issue Card" screen.
To take a photo of a cardholder: make sure that the correct webcam device is selected and click on the "Acquire photo"
button. Using the webcam screen, capture and select the picture desired.
To clip the photo, use the "hand" icon which will appear, to move the black box on the photo, until the desired area is
outlined and click on "Cut Photo to Frame". The dimensions of the black box are definable in the card layout settings
under photo height / width.
Click on the "Preview" button to confirm that the card is print ready, and then click on "Print" to print the card.
Self Enrollment
To enable Self Enrollment for card installations, first ensure that the "Allow Self Enrollment" option has been activated
in the "Configuration" menu under the "Program Settings" selection in the "Server" tab.
Note: If your ConCERTO LOGON license keys have been pre-loaded by the manufacturer and your program and card
settings have been preset by the manufacturer, Self Enrollment can be used immediately. If these items have not
been pre-configured, refer to the "Configuration" section to perform these tasks first.
By default, when end-users self-enroll, they will be assigned to the user group card settings "ConCERTO Default",
unless you have specified otherwise. The ConCERTO LOGON default settings (ConCERTODefault.ini) do not require
PIN or Password Polices, and use an initial PIN and PUK of "12345".
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In the program default setting, when end-users self enroll, the information that they enter will populate the ConCERTO
CardMaker database. In this case, it is not necessary to make any previous entry for the end-user in the ConCERTO
CardMaker database.
If you want to control self enrollment, or pre-enter end-user data in the ConCERTO CardMaker database and have
cardholders verify this information in order to self enroll, there are various self-enrollment settings available in the
"Configuration" menu under the "Program Settings" selection in the "Server" tab. The last portion of this chapter
describes some sample scenarios, to assist you with establishing your desired self-enrollment settings.
If you prefer that end-users receive different user group card settings when they self-enroll, you have two options,
described below.
3.2.4 To specify a different user group card settings default
1. Create a user group card settings file that contains your desired security policy settings in Configuration > Card
Settings (see "Configuration" section for assistance).
2.
Specify this as the user group card settings file that you want to use as a default when prompted, or specify in Program
Settings > System settings in the "Default User Group Card Settings File".
After completion of the above steps, this user group card settings file will now be used as the default file for both card
issuance and self enrollment.
If you want end-users to also receive managed entries when they self-enroll, you just need to create managed entries for
their assigned user group. See also "Managed Entries" section for assistance.
3.2.5 To specify different user group card settings for different end-users
1. Create your desired user group card settings files containing your desired security policy settings in Configuration >
Card Settings (see "Configuration" section for assistance).
2.
Go to Card > Add Cardholder, pre-enter the end-user information, and specify the user group card settings file for this
individual. When end-user self-enrolls, they will be matched to their entry in ConCERTO CardMaker via the Cardholder
ID (which for businesses is the Employee ID), Windows/ConCERTO LOGON user name, or RF card serial number, so
make sure that the identifying data has been entered correctly.
After completion of the above steps, when the end-user self-enrolls using their identifying data, they will be assigned to the
correct user group card settings file.
If you want end-users to also receive managed entries when they self-enroll, you just need to create managed entries for
their assigned user group. See also "Managed Entries" section for assistance.
3.2.6 Sample self enrollment scenarios
The settings shown in this section can be manipulated in the "Configuration" menu under the "Program Settings" selection
in the "Server" tab.
Settings for the following sample scenarios are displayed below:

Program default: no administrator involvement

Program default, plus required windows logon entry

Windows logon info pre-loaded into cardholder account

User name taken from Windows logon process; cardholder enters Windows password
1. Program default: no administrator involvement
Administrator: No involvement.
Cardholder: Enters name and Employee/Student ID# at self-enrollment, which populates ConCERTO CardMaker
database. Cardholder then saves Windows logon information and other logon information to card account themselves,
as desired.
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2. Program default, plus required Windows logon entry
Administrator: No involvement.
Cardholder: Enters name and Employee/Student ID# at self-enrollment, which populates ConCERTO CardMaker
database. Cardholder is required to enter Windows logon information during self-enrollment. This automatically
creates a Windows logon entry for the card account so that cardholder will be logged on to Windows immediately
following successful self-enrollment, or, if already in a Windows session, cardholder will be prompted to present card
to logon to Windows after next reboot.
3. Windows logon information pre-loaded to cardholder account
Administrator: Pre-loads user name, Employee/Student ID#, Windows user name, and Windows password to
cardholder accounts from Active Directory or other 3rd party software.
Cardholder: Enters employee ID# at self enrollment to link card with ConCERTO LOGON account.
Additional considerations of this option:
* Instead of ID#, Name could also be used to verify cardholder's identity. Or, both Employee/Student ID# and Name
could be required.
* Note that if you only pre-load Windows user name and Windows password to cardholder accounts this configuration
will still work, since entry of user name in the ConCERTO LOGON database is not required, and if no Employee/Student
ID# is pre-entered, ConCERTO LOGON will fill the ID field with the Windows user name.
* Refer to Appendix "Using ConCERTO LOGON with Active Directory" for additional information.
4. User name taken from Windows logon process; cardholder enters Windows password
Administrator: No involvement.
Cardholder: Cardholder is required to enter only Windows password during self-enrollment; their Windows user
name is taken from the Windows logon process when they booted up the computer. This automatically creates a
Windows logon entry for the card account so that after next reboot, cardholder will be prompted to present card to
logon to Windows.
3.3 Temp Cards
The self re-enrollment feature, also described under “Self Re-enroll”, can be used to issue a temporary card, which can
be used by cardholders in cases when they forget or temporarily displace their original card. The self re-enroll and
temporary card features are only available for installations which use a card in server mode.
Temporary cards consist of standard card stock that can be optionally printed with a "temp card" graphic and number
system, if desired. Administrator gives the temp card stack to the front desk clerk.
If for a given installation cardholders should be able to use temporary cards, note that the ConCERTO CardMaker
software must be configured for server mode, and the self-enrollment option (CardMaker > Configuration > Program
Settings > Server > Self-enrollment) must be checked and allowed for all cardholders.
3.3.1 Issuing temp cards
1. Employee forgets his card at home or temporarily displaced his card
2.
Employee picks up a temporary card at the front desk.
It is recommended that a procedure be established to track the issuance and return of temporary cards. For example a
“Temp Card Sign-out Sheet” can be prepared with four columns in which the following information can be filled in:
temp card #, employee name, date card received, and date card returned
Clerk then selects any temp card from the stack, employee writes temp card number, his name, and date received
before taking card.
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3.
Employee then presents temp card to card reader at any computer within the network where ConCERTO is installed
and self re-enrolls by entering, upon being prompted, his user name (ConCERTO LOGON user name / Windows user
name) and card PIN of his permanent card. If employee does not know the card PIN of his permanent ConCERTO card,
he will not be able to access his data.
The successful re-enrollment will automatically clear the permanent card from any link to the employee's data and the
temporary card takes over the full functionality and data set of the permanent card. If, for example, the misplaced
permanent card gets into the wrong hands after the employee has self re-enrolled with a temp card, the permanent
card will act like a new card that has not been issued with no association to the employee’s personal data.
4.
Employee uses temp card in the same way as he had been using the permanent card until he either recovers/finds the
lost permanent cards or is issued a new permanent card.
3.3.2 Returning temp cards
Once the employee has recovered his permanent card, he presents permanent card to reader and then self re-enrolls as
described under (3) in the section above. This will automatically clear the temporary card from any link to the
employee's data, and the employee may return the temporary card to the front desk. The employee can now use his
permanent card as before.
The employee should return his temp card only after the successfully self re-enrolled with his permanent card. All
personal data will have been removed from the temp card at that point. Depending on customer’s policy, employee
may then return the temp card to the front desk clerk. Returned cards can then be reused.
In case the employee is not able to recover his original permanent card, he should report the loss to the card
administrator and ask for issuance of a new permanent card.
3.3.3 Additional notes
Temp cards take on the temporary identity of employee: After employee has performed self re-enrollment with a temp
card, the employee’s personal data will be linked to the temp card. The card administrator can detect whether an
employee uses a temp card by verifying if the RfCardID shown under that cardholder matches the RfCardID of a temp
card. The RfCardID is shown under “ConCERTO CardMaker > Card > View/Edit Cardholder > Select > Cardholder
Details”, when the “user card printing / custom data entry” under “Configuration > Program Settings > Application” is
unchecked.
3.4 Add Cardholder
To pre-enter cardholder information prior to card issuance, click on "Card" in the menu bar, and click on the "Add
Cardholder" selection.
A unique cardholder ID must be entered for every cardholder. Refer to the "Issue Cards" section for more information on
the entry fields.
Note that if no previous information is entered for cardholders who will "self enroll", the cardholder will initiate the
creation of their cardholder record.
3.5 View/Edit Cardholder
To view or edit cardholder information:
1.
Click on "Card" in the menu bar, and click on the "View/Edit Cardholder" selection.
2.
Click on desired entry and click on the Select button.
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3.6 Delete Cardholder
To delete cardholder information, click on "Card" in the menu bar, and click on the "Delete Cardholder" selection.
If you want to be more cautious about which cardholders you delete, you can make cardholders inactive by adding
them to the Hotlist before deleting them, to ensure that you do not delete an active cardholder, for example. To do this,
click on Card > Add Card to Hotlist and specify that the cardholder’s card was lost, stolen, defective or returned.
3.7 Multiple Card Issuance
If you only need to initialize cards for use with the ConCERTO LOGON software, but you do not need to link the cards
with individual end-user names, you can issue multiple cards at once.
In this case, you simply need to enter a Cardholder ID range for the number of cards to be issued, into the Cardholder
ID field under the Issue Card option. Then, after you click on the "Issue" button, ConCERTO LOGON will prompt you to
present the individual cards to the card reader, one after another, for initialization.
To issue multiple cards:
1.
Click on Card > Issue Card and click on the "Add New" button.
2.
In the Cardholder ID field, enter a Cardholder ID range, which conforms to the following format:
"xxxx…"-"xxxx…"
For example, if you want to initialize 100 cards to be used in the Sales department of your company, you can specify:
"Sales001"-"Sales100"
3.
Click on the "Issue" button, and a progress screen will prompt you when to present each card to the card reader for
initialization.
Note that the following rules must be followed to initialize multiple cards:
1. Quotes must enclose each ID specified, with a dash in between, and no spaces, as shown above.
2. Number of digits must be the same in both IDs specified.
For example, for cardholder ID range of 1-99, specify "01"-"99".
Up to 30 characters can be entered in the Cardholder ID field. If you are using a constant alpha character set followed
by numeric characters, the alpha characters should precede the numeric characters, for example as follows:
"ODS001"-"ODS900"
If you want the Card ID to be included as the first part of the Cardholder ID, you can specify as follows:
"[CARDID]001"-"[CARDID]099"
3.8 Fingerprint Reader Usage Notes
When ConCERTO LOGON is used with a fingerprint reader, the fingerprint authentication replaces, or is used in
addition to, PIN entry.
If end-users at your installation will use a fingerprint reader for ConCERTO LOGON authentication, you must first
ensure that the Card Setting "Authentication Method" specifies one of the following options:
"Use fingerprint scan."
"Use PIN OR fingerprint scan."
"Use PIN AND fingerprint scan."
When cards are issued with one of these settings, ConCERTO LOGON will automatically prompt end-users to register
their fingerprint(s) with first use. For convenience, the ConCERTO LOGON program suggests that the end-user enroll
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the index and middle finger of their "non-primary" hand, ie, if end-user is right-handed, they should register the index
and middle fingers on their left hand. End-user can feel free to enroll any of his fingers, but then they must remember
which fingers they enrolled.
ConCERTO LOGON is set up to enroll two fingerprints from each end-user. The end-user can then use either of those
fingerprints for subsequent authentication. The end-user must place each finger on the sensor three times to enroll this helps to ensure that the captured image is good.
If some end-users have trouble getting a good image with the fingerprint reader, they are advised to moisturize their
finger pads. This approach has been found to be very helpful in ensuring good ridge definition for the fingerprint. This
approach is advised both for enrollment and authentication, and can also effectively speed up each process.
The ConCERTO LOGON program advises end-users to refer to their administrator if they are not able to successfully
enroll their fingerprints. If end-users have tried using moisturizer without success and come to you for assistance, you
can also run through the following points with them:
 Plug in the end-user's fingerprint reader or contact chip, and open the ConCERTO LOGON Manager program.
 When enrollment screen appears, ensure that end-user's finger is laid parallel on fingerprint reader and finger pad
is pressed securely on sensor.
 Click on Enroll button to start a new enroll attempt until end-user successfully enrolls.
In rare cases, some end-users may however not be able to successfully enroll their fingerprints. In this case, it is
advised that this end-user should authenticate with a card PIN. You must then specify the Card Setting "Use PIN."
under "Authentication Method" for this user. You can use the "Update Card Settings" under the "Card" option to load
this new user group card setting to the end-users card. Then, the next time that the end-user opens ConCERTO LOGON
using that card, they will be prompted to choose a PIN.
3.9 Administrator Rights
If you use the Administrator user name and password to logon to CardMaker, all Administrators will have the same
rights.
If you want to assign different Administrator rights to different Administrators, you can withhold the user name and
password information from your Administrators, assign Administrator rights to their ConCERTO card and require
Administrators to logon to ConCERTO CardMaker with their card. This has the additional advantage that CardMaker
will keep track of which Administrator performed which function, so you can track it back later.
Instructions for adding Administrator rights to a ConCERTO card, viewing/editing Administrator rights, and removing
Administrator rights are included in this section.
3.9.1 Add Administrator Rights
The description below describes how to give Administrator rights to an existing cardholder.
If the person you want to provide with Administrator rights does not yet have a card, you must first issue a card (see
“Issue Cards” section).
To assign Administrator rights to an existing cardholder:
1.
Click on "Configuration" in the menu bar, and click on the "Add Admin Rights" selection.
2.
The Assign Administrator Rights window will be displayed. This window contains a list of all cards which have
been issued.
The black arrow on the left side indicates the currently selected cardholder. To select a different cardholder, click
on the grey box to the left of the respective line.
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3.
Click on the Select button, to edit cardholder information.
Edit information, referring to description below. Most importantly, you will first need to click on the check-box
next to the “Is Administrator Card” setting, to activate the Administrator rights. Before the Administrator rights
become active, you must also click on the "active" checkbox, and ensure that the "Expiration Date" is in the future.
The table below provides a description of the rights which can be assigned to Administrators. Click on the
corresponding check-box, to enable a right for an Administrator.
Right
Description
Active
Administrator rights are activated.
Issue Cards
Administrator has the right to initialize (load files to cards) and issue cards.
Re-issue Cards
Administrator has the right to re-issue lost, stolen, defective, or returned cards.
Change PINs
Administrator has the right to allow card PINs to be changed using CardMaker.
Change Configuration Settings
Administrator has the right to change program Configuration settings (program
and card settings).
Add Card to Hotlist
Administrator has the right to report cards to the system as being lost, stolen,
defective, or returned.
Unlock Hot listed Card
Administrator can unlock hot listed cards which have been locked, if the
installation allows for this capability.
Assign Administrators
Administrator has the right to administrate the access rights of other
Administrators. Administrator can only grant those privileges, which have been
granted to his own Administrator card.
Settle
(Server/Enterprise version) Administrator has the right to perform a batch
upload of information to the central server.
3.9.2 View/Edit Administrator Rights
After Administrator rights have been issued, you can view/edit Administrator information as follows:
1.
Click on "Configuration" in the menu bar, and click on the "View/Edit Admin Rights" selection.
2.
The Administrator Rights window will be displayed. This window contains a list of all Administrator cards.
The black arrow on the left side indicates the currently selected Administrator. To select a different Administrator,
click on the grey box to the left of the respective line.
3.
Click on the Select button, to select the desired Administrator. Edit rights, referring to table provided in previous
section for additional information.
4.
Click on "Save" to save information.
3.9.3 Remove Administrator Rights
To remove Administrator rights from a cardholder:
1.
Click on "Configuration" in the menu bar, and click on the "Remove Admin Rights" selection.
2.
The Remove Administrator Rights window will be displayed. This window contains a list of all Administrator
cards.
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The black arrow on the left side indicates the currently selected Administrator. To select a different Administrator,
click on the grey box to the left of the respective line.
3.
Click on the Select button, to select the desired Administrator.
4.
A window will appear, asking you to confirm removal of Administrator rights for this Administrator. Click on the
Yes button, to remove Administrator rights.
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4 CONFIGURATION
If pre-configuration has not been performed by the manufacturer, the ConCERTO CardMaker Administrator performs
the following configuration steps before issuing cards:

Imports the license key file into the ConCERTO CardMaker program.

Configures local and program settings, including installation-specific system and server settings.

Configures card settings, by creating one or more user group card setting definitions which will be used
for card issuance.

Selects card reader which will be used for card issuance, as required.
A description of each configuration step is provided below.
4.1 Key File
License key files for the ConCERTO LOGON Manager Card software are delivered to the Administrator as a
“Keys…mdb” file. Before the Administrator can create cards or card images, the license key files must be imported into
CardMaker.
Instructions for exporting keys and key properties are also provided in this section.
Most organizations prefer to complete their testing with evaluation keys (included with evaluation software), then
start fresh with full licenses for their rollout. To do this, they delete all cardholders, export all evaluation keys, then
import full license keys before beginning card issuance/self enrollment. However, for organizations that want to
convert cards with evaluation keys to cards with full licenses, a final section provides assistance with this.
4.1.1 Import Keys
To import license keys:
1.
Copy “Keys…mdb” file to “Program Files\ConCERTO CardMaker\Data” file. (“Keys…mdb” file will be sent directly to
Administrator via encrypted email.
2.
Click on "Configuration" in the menu bar, and click on the "Keys - Import" selection.
3.
Click on desired “Keys…mdb” file in selection box, and click on the Open button.
4.
The first Card ID and the last Card ID of the key file will be displayed. Click on the OK button, to import keys.
4.1.2 Export Keys
If the hardware configuration of the CardMaker Server is being changed or updated, Administrators may find that they
have to export key files.
Also, most administrators export any evaluation keys that they used for testing purposes, before importing full license
keys. If you did not export evaluation keys before importing full license keys, you can still export them from your system
by selecting them individually. You can recognize evaluation keys by the Card ID syntax "xxxxxxxx98xxxxxx".
To export license keys:
1.
Click on "Configuration" in the menu bar, and click on the "Keys - Export" selection.
2.
The first Card ID and the last Card ID remaining in the key file will be displayed. Specify a file name and click on the OK
button, to export keys.
4.1.3 Key File Properties
Due to their different storage methods, the capability to re-use keys is slightly different for contact cards (which store data
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on the card) and cards which are used in server mode (which store data on the server), as follows:
When you…
With Contact Cards
With Any Card Used in Server Mode
(which store data on the card)
(which stores data on the secure server)
Delete a cardholder
record for which a
license key has been
used (i.e., card has been
issued).
No license key is returned.
The license key is returned to the tally of available keys under
"Available Records".
Recycle a card for which
a license key has been
used (i.e., card has been
issued).
The license key is returned to the
tally of available keys under
"Available Records".
The license key is returned to the tally of available keys under
"Available Records".
Reissue a card for which
a license key has been
used (i.e., card has been
issued).
A new license key is required.
No additional license key is required; the previous license key
associated with the old card is transferred to the new card.
Therefore, if you are using contact cards, and you want to maintain the same number of license keys, you should "recycle"
cards whenever possible. Even if you then discard the card itself, the license key is still restored to the system.
To view information about key files that you have imported:
1.
Click on "Configuration" in the menu bar, and click on the "Keys - Properties" selection.
2.
File properties, including history, of the master key file (KeyMaster.mdb) - which you just imported - will be displayed.
Click on the Log button, to view a transaction log. Click on the Close button, to exit the window.
4.1.4 Converting Cards from Evaluation to Fully Licensed Keys
Typically, pilot or demo installations use evaluation license keys in a controlled test environment for a limited period of
time for test purposes. Then, when an organization rolls out a ConCERTO LOGON installation, they export all evaluation
license keys from CardMaker, import full license keys, and issue cards to all end-users.
If however, some end-users are already working with evaluation license keys, and you want to convert these cards to fully
licensed cards, you can follow the instructions below.
Note: You can differentiate between evaluation keys and full license keys, because an evaluation key number sequence
always contains a "98" or "99" in the middle as follows:
xxxx xxxx 98xx xxxx. You can view a card's license key number (Card ID) in the cardholder information screen in
CardMaker, or in Logon Manager under Help > Session Info.
1.
End-users make a backup of their ConCERTO LOGON Manager Card data.
If end-users want to keep using the data that they already saved to ConCERTO they must backup this data in order to
use it with the new license key.
Sample email text to end-users:
We will be converting our ConCERTO LOGON installation from evaluation licenses to full licenses, which will require that
you backup all data saved to ConCERTO LOGON by 5 PM on August 1.
Backup ConCERTO LOGON data as follows:
1. Open the ConCERTO LOGON Manager program and click on Utilities > Backup/Restore.
2. When you complete the backup, be sure to note the file location where the backup is saved, and remember the backup
password that you select so that you can enter it when you restore your data after the license conversion.
Note: Any data which has not been backed up will be lost and must be entered in again after the conversion.
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2.
Administrator prepares cardholder database in ConCERTO CardMaker, so cards can be issued again with full
licenses.
After end-users have completed their backups, Administrator has two options, as described below:
No administrator interaction option:
(cards used in server mode only)
Administrator deletes cardholder records of all end-users whose cards have an evaluation license key. This will enable
end-users to self enroll with their existing cards.
* To delete card holder records: Click on Card > Delete Cardholder, and then select the records that you want to delete.
Note: After having deleted all evaluation card records, you must proceed to next step, Export Evaluation License Keys and
Import Full License Keys, before end-users may self enroll their card.
Administrator assisted issuance option:
Administrator physically recycles cards of all end-users whose cards have an evaluation license key. Administrator
then issues the same card back to the end-user, using a full license key.
* If you perform this option, it is recommended that you collect all cards with evaluation licenses and recycle them
together. This is because when you recycle a card, the license key from the card is returned to the system.
Note: You must take care that you do not return any evaluation license keys into a system where you have already
imported full license keys.
* To recycle cards: Click on Card > Recycle Card, and present end-user card to card reader.
Note: After having recycled all evaluation cards, you must proceed to next step, Export Evaluation License Keys and
Import Full License Keys, before issuing cards to end-users.
3.
Export evaluation license keys and import full license keys.
After all cards with evaluation license keys have been deleted or recycled, continue as follows:
* To export evaluation license keys: Click on Configuration > Keys > Export. Specify a file name and click on the OK
button, to export keys.
* To import full license keys: Click on Configuration > Keys > Import. Click on desired “Keys…mdb” file in selection
box, and click on the Open button, and then click on the OK button to import keys.
Note: For more information about keys, see previous sections of this chapter.
4.
End-users self enroll or Administrator issues cards, and end-users load their backup file to card.
After full license keys have been imported into the system, Administrator has two options - dependent upon option
used in step 2 - as described below:
No administrator interaction option:
(cards used in server mode only)
End-users self enroll with their existing card and restore their backup file to their card. (See also sample end-user "self
enroll" and "restore backup file" text below.)
Administrator assisted issuance option:
Administrator takes stack of cards that have been recycled and issues cards to end-users.
* To issue cards: Click on Card > Issue Card, and present end-user card to card reader. Select end-user from listing
(they will be listed as having "no card"), and issue card.
* End-users then load their backup file to their card.
(See also sample end-user "restore backup file" text below.)
Sample email texts to end-users to self enroll:
Conversion of our ConCERTO LOGON installation from evaluation licenses to full licenses is complete. To self enroll with
your card:
1. Open the ConCERTO LOGON Manager program and fill in the required information.
2. Immediately change your PIN to a code that you can remember, as prompted by the program.
Sample email text to end-users to restore ConCERTO LOGON data:
Conversion of our ConCERTO LOGON installation from evaluation licenses to full licenses is complete. To restore
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previously backed up ConCERTO LOGON data to your card:
1. Open the ConCERTO LOGON Manager program and click on Utilities > Backup/Restore.
2. Click on the Restore option, and select the backup file that you previously saved, entering your unique backup password.
Note: If you did not backup your ConCERTO LOGON data previously, simply enter the data in again.
4.2 Local Settings
Use the instructions provided below to configure local system and server settings.
Most installations will use the same system and server settings all the time, without needing to change them after they
have been initially set up. However when desired, you can save a settings configuration by clicking on the Save button.
Default settings in this screen are standard settings, which will suit most installations and may be left unchanged if
desired.
To configure local settings:
Click on "Configuration" in the menu bar, and click on the "Local Settings" selection.
Parameter
Description
Site ID
ID to identify installation site, numeric / alpha-numeric, max 5 digits.
Site Name
Name of installation site.
Workstation ID
ID to identify workstation, numeric / alpha-numeric, max 3 digits.
Server Name
The server specified for ConCERTO LOGON functionality during setup.
Server IP Address
The server IP address specified for ConCERTO LOGON functionality during setup.
Server Path
The server path specified for ConCERTO LOGON functionality during setup.
Database Directory
Directory where the card management system database will be stored.
Image Directory
Directory where program images will be stored.
Card Image Files
Directory
Directory where card image files will be stored.
Card Settings Directory
Directory where customized card settings files will be stored.
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4.3 Program Settings
Use the instructions provided below to configure program settings.
Most installations will use the same program settings all the time, without needing to change them after they have been
initially set up. However when desired, you can save a settings configuration by clicking on the Save button.
Many default settings are standard settings, which will suit most installations and may be left unchanged if desired.
To configure program settings:
Click on "Configuration" in the menu bar, and click on the "Program Settings" selection.
4.3.1
Application Settings
Parameter
Description
ConCERTO Card Reader
Setup - Administrator
Card reader which will be used for Administrator logon, as specified in "Configuration" menu under
"Card Reader Setup".
ConCERTO Card Reader
Setup - Production
Card reader which will be used for end-user card issuance and maintenance, as specified in
"Configuration" menu under "Card Reader Setup".
Trans. Log Entries stored
(days)
Transaction log entries will be stored for specified number of days (can be viewed in Transaction
report).
Card Log Entries Stored
(days)
Card log entries will be stored for specified number of days (can be viewed in Card Inventory Log
report).
Delete Log File At
Startup
Specifies if log file will be deleted at start of program.
Default User Group Card
Settings File
Specifies which User Group Card Settings file will be offered as the default when editing Card Settings
from the Configuration menu. Will also be used as the default for card issuance - for both manual
issuance and self-enrollment - when no other User Group is specified.
4.3.2
Server Settings
Parameter
Use Server Functions
Description
Checked: Server functions are available for use. This setting must be activated for all server
functionality, including hotlist and card logon events.
Not Checked: Server functions not available.
Allow Self Enrollment
Checked: Cardholders can register with ConCERTO LOGON server themselves using their ID card and
the ConCERTO LOGON Manager installation at their PC, requiring no Administrator intervention.
Not Checked: Cardholder may not self enroll.
Allow Only for Known
Cardholders
Checked: Only end-users who are already listed in the cardholder list will be allowed to self-enroll.
Card Serial Number must
be within Specified
Range
Checked: Only cards that have card serial numbers that fall within a specified range will be allowed to
self enroll. The permitted range can be specified under Configuration > Progam Settings > System >
Identification.
Not Checked: Any cardholder may self enroll.
Not Checked: Any cardholder may self enroll.
Require Name
Checked: Cardholder must enter name to register with ConCERTO LOGON server.
Not Checked: Cardholder not required to enter name to register with ConCERTO LOGON server.
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Require
Employee/Student ID
Checked: Cardholder must enter Employee/Student ID to register with ConCERTO LOGON server.
Assign Windows User
Name as ConCERTO
LOGON User Name
Checked: The Windows user name, including the domain if applicable (in the format
UserName@Domain), of the currently logged-on user will be pre-assigned as default ConCERTO LOGON
User Name.
Not Checked: Cardholder not required to enter Employee/Student ID to register with server.
Not Checked: No ConCERTO LOGON User Name will be pre-assigned.
Require
Windows/ConCERTO
LOGON User Name
Checked: Cardholder must enter Windows/ConCERTO LOGON user name during self enrollment. If a
cardholder has multiple Windows user names, it is recommended that the primary Windows user name
be specified as the Windows/ConCERTO LOGON user name. If a Windows/ConCERTO LOGON user
name for this cardholder has already been entered into the system, the entry will be verified during selfenrollment.
If a Windows/ConCERTO LOGON user name for this cardholder does not exist in the system, the entry
will populate the database and be saved to the cardholder's ConCERTO LOGON account, as long as the
"Apply Initial Windows Logon Data" box is also checked.
If cardholders always logon to the same domain, then entry of the Windows user name alone is
sufficient. However, if cardholders use different domains, it is recommended that the Windows user
name be entered in the following format: myaccount@mydomain.com
Not Checked: Cardholder is not required to enter Windows/ConCERTO LOGON user name.
Require Windows
Password
Checked: Cardholder must enter Windows password during self enrollment.
The Windows password entry will be saved to the cardholder's ConCERTO LOGON account, as long as
the "Apply Initial Windows Logon Data" box is also checked.
Not Checked: Cardholder is not required to enter Windows password.
Apply Initial Windows
Logon Data
If this box is checked, and one or both of the boxes above it are also checked:
Upon self enrollment, when cardholder is prompted to enter Windows/ConCERTO LOGON user name
and/or password, the Windows logon data will be saved to the cardholder's ConCERTO LOGON account.
If this box is checked and neither of the two boxes above it are checked:
Upon self-enrollment the initial Windows logon data from the cardholder database record will be
assigned to the card. Initial Windows logon data can be entered under menu item "Card > Add
Cardholder". These fields will only be displayed and available for data entry in the "Issue Card" screen
under these conditions.
Self Re-enrollment only
Allowed for Hot listed
Cards
Checked: In order for end-user to self re-enroll, Administrator must first report their original card to
the ConCERTO system as lost, stolen, damaged or returned - which places the card on the "hotlist".
Then, the end-user can take their new ID card, self re-enroll with the system, and recover their previous
ConCERTO data to their new card. See also section 6.2.
Not Checked: Card must not be hot listed to self re-enroll.
Allow Remote Access
Mode for Individual
Cardholders
Checked: Individual cardholders who have been granted remote access rights in their cardholder
record are permitted to logon to the ConCERTO LOGON server without a card and card reader. For
security reasons, this option is typically not activated. Note: this option must be activated in order for
the setting in the individual cardholder record to be functional. This double requirement is intended to
ensure that this option is used with care.
Note also that when Remote Access Mode is activated, any card removal setting will be ignored.
Not Checked: Remote Access Mode not allowed, even if Remote Access Mode permission has been
granted in individual cardholder record.
Security Override:
Disable Laptop Mode
Checked: Cardholders may not save data to Laptop Mode. Even if Card Settings allow Laptop Mode, this
universal setting allows the server to override that setting.
Not Checked: Laptop Mode settings function as defined in Card Settings file.
Security Override:
Require Card in Laptop
Mode
Checked: Cardholders are required to use a card and card reader in Laptop Mode. Even if Card Settings
allow Laptop Mode without a card, this universal setting allows the server to override that setting.
Not Checked: Laptop Mode settings function as defined in Card Settings file.
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RF Card Serial Range
Mask
8 byte (= 16 hex pairs) code. The mask code is used to specify the bits of the 8 byte card serial number
that are to be matched against the Card Serial Range Code. Can be activated to allow only cards in
specified range to self-enroll under Configuration > Program Settings > Server > Self Enrollment.
Card Serial Range Code
8 byte (= 16 hex pairs) code. Specifies the part of the card serial number that must have the same value
for all cards of the installation. For example, the Card Serial Range Code can be a site or customer code
for a given card type. Can be activated to allow only cards in specified range to self-enroll under
Configuration > Program Settings > Server > Self Enrollment.
4.3.3
Card Printing and Data Entry Settings
Parameter
Description
Use card printing /
custom data entry
Box must be checked if you will be using the photo capture and card printing functionality.
Card layout / custom
data entry
The name of the card layout / custom data entry form. A default layout is included.
Enable photo capturing
Box must be checked in order to perform photo capturing with a web cam.
Enable card printing
Box must be checked in order to perform card printing with an attached card printer.
4.3.4
LDAP/Active Directory Settings
Parameter
Synchronize Win New
User and Password
Changes
Description
Checked: When a Windows User Name and Password are entered into a cardholder's ConCERTO
LOGON account, when the card is issued or end-user self-enrolls, the new user will be added to Active
Directory. Or, when importing credential file with changed passwords for Windows logon entries, or
when changing Windows passwords in the Assign Managed Entries window, password changes will be
applied to an LDAP directory (ie, Active Directory).
Not Checked: Windows password changes as described above will not be applied to the LDAP directory.
LDAP Connect String
Example for syntax:
LDAP://[domain controller]:389/CN=Users,DC=[domain],DC=com
Directory Administrator
Name
User name with administrative rights for LDAP directory.
Directory Administrator
Password
Password for above user with administrative rights.
4.3.5
Linked Database Settings
This tab will only need to be filled with information when the system is connected to an external linked database, for
example, such as an access control system. Please refer to your reseller to find out about ConCERTO LOGON
compatibility with access control systems and other centrally managed user authentication systems.
Parameter
Description
Server Name
Server name of linked database.
Database User Name
User name for linked database.
Database User Password
Password for user of linked database.
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4.4 Card Settings
The options under Card Settings are grouped under eleven tabs as shown below. The card settings options allow the
Administrator to customize how the card PIN is controlled, ConCERTO LOGON Manager Default settings and
production settings.
card settings tab
Customize PIN setting:
PIN
Customize ConCERTO LOGON Manager
default settings:
General
Windows Logon
Windows Password Policy
Website / Application Logon
Website / Application Password Policy
Backup
Server
Customize production settings:
Production
Notes
To configure card settings:
Click on "Configuration" in the menu bar, and click on the "Card Settings" selection.
You can define role-oriented user group card settings (such as Administrator, Manager, Secretary…), by checking/unchecking parameters in the card settings tabs and saving the configuration with a recognizable name, such as
“Manager.ini”. When you issue cards, you can then select the desired user group card setting default file. The result
will be cards which provide customized card features for different cardholder groups.
A file “ConCERTODefault.ini” containing end-user default settings has been provided. This provides a good, basic
setting which can serve as a starting point for most ConCERTO LOGON installations. The “ConCERTODefault.ini” file
cannot be changed, but changes to the file can be saved under another name.
To create a new default setting file, click on the Save As button and type in a new name. Note that the file ending
must be ".ini" for the program to recognize it.
To change an existing card setting file, click on “Open” and select the file in the “Select Configuration File” window.
After changing the displayed settings, click on the Save button to save the changes.
If you make a new user group card settings file and you want it to be the default which will be displayed each time you
access the "Card Settings" menu and when you issue cards (or when end-users self-enroll), you will be provided with
that option when you save the file. Or, you can specify this in the "Configuration" menu in the "Program Settings" menu
under the "System" tab.
Refer to the ConCERTO LOGON Manager User’s Manual, for more information about the individual card settings.
The options in each card setting tab are described in the tables below.
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4.4.1
PIN
Parameter
Authentication Method
Description
Use PIN.
End-users will be prompted to enter PIN for authentication.
Use fingerprint scan.
Fingerprint reader containing a SIM sized contact chip card will be used for authentication.
Use PIN OR fingerprint scan.
End-users will be prompted to authenticate themselves via the fingerprint reader, but they can click on
Cancel button to enter PIN instead.
Use PIN AND fingerprint scan.
End-users will be prompted to authenticate themselves via the fingerprint reader, then they must
additionally authenticate themselves by entering a PIN.
No PIN entry.
End-users will not be required to enter PIN.
PIN/PUK Assignment
Method
Use default PIN/PUK (12345).
Cards will be assigned an initial ConCERTO PIN and PUK of 12345.
Generate random PIN and random PUK.
(Not available for cards that self enroll.)
Cards which are issued from CardMaker will be assigned a randomly generated initial ConCERTO PIN
and PUK. Randomly generated PIN/PUK will be governed by PIN Policy (see below), if activated.
To provide cardholder with his random initial PIN and PUK:
- Email the PIN/PUK under Card > View/Email User PIN/PUK. You can setup ConCERTO to mail to all
new cardholders, or to mail to an individual, or
- Print out the PIN Letter, from the “Reports” menu and deliver it to the cardholder.
Note for cards running in server mode: Random PIN setting will not be applied to cards which "self
enroll", because with self enrollment the cardholder initiates creation of the cardholder record and the
PIN cannot be previously specified. See also section 3.2.
Use default PIN and admin-managed random PUK.
(Not available for cards that self enroll.)
Cards which are issued from CardMaker will be assigned an initial ConCERTO PIN of 12345 and a
randomly generated PUK. PUK which will be known to the administrator and the cardholder cannot
change the PUK.
- Administrator can view the PUK to unlock end-users cards under Card > View/Email User PIN/PUK, or
- Administrator can email the PUK to the cardholder if required
under Card > View/Email User PIN/PUK. Randomly generated PUK will be governed by PIN Policy (see
below), if activated.
Prompt to Change
Default PIN
Remind cardholder to change default PIN with each entry until changed.
Cardholder will be prompted to change default PIN, but will not be required to do so.
Require cardholder to change default PIN with first entry.
Cardholder will be prompted to change default PIN. If cardholder does not change PIN, ConCERTO
program will not continue.
Use Second Card PIN
(PUK)
A cardholder uses a PUK to unlock their ConCERTO card is they forget their PIN. See also ConCERTO
LOGON Manager manual, for more information.
Checked: A second card PIN, a PUK, will be assigned to each card. Depending on PIN Assignment
Method specified above, the initial PUK will be "12345" or a randomly generated code. When a PUK is
used, it will be governed by whatever policies are defined for the use of the PIN. When an the initial
PUK is randomly generated, it will also be provided in the PIN Letter, as described above.
Not checked: No second card PIN will be assigned.
PIN Verification Timeout
Define how long the PIN will be stored in memory before user is prompted to re-enter PIN. Enter
number, in seconds. Entry of “0” =always. Number entered in this field will be displayed as default
setting in the PIN Verification Timeout setting in the ConCERTO LOGON Manager software (see
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ConCERTO LOGON Manager General Settings).
Allow Edit of PIN
Verification Timeout
Checked: End-users can change the PIN Verification Timeout setting (in ConCERTO LOGON Manager
General Settings).
Not checked: End-users cannot change the PIN Verification Timeout setting (in ConCERTO LOGON
Manager General Settings).
Biometric Security Level
Select sensitivity setting for the biometric matching process from the pull-down menu.
The security levels run from lowest security/sensitivity (3) to highest security/sensitivity (10) as
follows:
Lowest security 3
Medium security 4
Medium security 5
Medium security 6
High security 7 (Program default)
High security 8
High security 9
Highest security 10
The higher the setting, the harder it will be to match the fingerprint, which may cause more fingerprints
to be rejected. The setting can be adjusted as required for the majority of the end-users.
Our recommendation for dealing with end-users who have a harder time authenticating with their
fingerprint:

Simply create a separate ConCERTO LOGON User Group for end-users who have trouble
authenticating with their fingerprints and require a lower, less sensitive setting, naming the group
for example “Trouble Fingerprints”.

Set the biometric security level for this group to a level where these users are successful matching
their fingerprints, for example, perhaps “5” or “4”, and save the User Group settings file by clicking
on the Save As button.

Then, re-issue cards to these users using the “Trouble Fingerprints” User Group.
Creating a separate User Group for the trouble fingerprints then enables you to keep the default setting
of “7” as the general setting for most users.
The sensitivity levels correlate to FAR (False Acceptance Ratio) as follows:
3 = FAR 1 in 1,000
4 = FAR 1 in 5,000
5 = FAR 1 in 10,000
6 = FAR 1 in 50,000
7 = FAR 1 in 100,000
8 = FAR 1 in 250,000
9 = FAR 1 in 500,000
10 = FAR 1 in 1,000,000
Allow Edit of Biometric
Security Level
Checked: End-users will be able to adjust the level of the biometric security/sensitivity.
Not checked: End-users will not be able to adjust the level of the biometric security/sensitivity.
Note: In most cases, administrators will prefer to not allow end-users to edit this setting, in order to
maintain a high level of authentication security.
PIN Policy Monitoring
Do not monitor cardholder PIN selection according to PIN Policy.
Cardholder PIN selection will not be governed by a PIN Policy.
Monitor cardholder PIN selection according to PIN Policy.
Cardholder PIN selection will be governed by PIN Policy (see below).
PIN Policy
Specify required parameters for cardholder PIN. Choose "x", if you do not want to include that
parameter in your PIN.
PIN Policy also governs random PIN generation. With random PIN generation, the Max. PIN Length will
specify the PIN length.
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4.4.2
General
Parameter
Description
Automatically Start
Logon Manager
Checked: ConCERTO LOGON Manager program will automatically start after power-up.
Allow Edit of
Automatically Start
Logon Manager
Checked: End-users can change the Auto-start setting (in ConCERTO LOGON Manager General Settings
Option).
Start Minimized
Checked: ConCERTO LOGON Manager program will immediately minimize to system tray (bottom right
corner of screen) after power-up when Auto-start is selected.
Not checked: ConCERTO LOGON Manager program will not automatically start after power-up.
Not checked: End-users cannot change the Auto-start setting (in ConCERTO LOGON Manager General
Settings Option).
Not checked: ConCERTO LOGON Manager program will not immediately minimize to system tray after
power-up when Auto-start is selected.
Allow Edit of Start
Minimized
Checked: End-users can change the Start Minimized setting (in ConCERTO LOGON Manager General
Settings Option).
Not checked: End-users cannot change the Start Minimized setting (in ConCERTO LOGON Manager
General Settings Option).
Allow Pop-Up
Checked: ConCERTO LOGON Manager program pop-up capability is enabled so that the ConCERTO
programs can automatically pop-up at website and application locations which end-user specifies (in
Enter Logon Information window under Pop-up option).
Not checked: Pop-up option is not enabled.
Allow Edit of Pop-Up
Checked: End-users can change the Enable Pop-up setting (in ConCERTO LOGON Manager General
Settings).
Not checked: End-users cannot change the Enable Pop-up setting (in ConCERTO LOGON Manager
General Settings).
Disable Logon Manager
Application
Checked: The password management part of the ConCERTO LOGON Manager program will not be
available to the end user, and the ConCERTO LOGON icon will not be visible in the system tray.
However, ConCERTO LOGON to Windows logon functionality will still be available. Administrators or
special applications can still launch the Logon Manager program with the following command:
ConCERTO.exe /ADMIN
Not checked: All ConCERTO LOGON Manager capabilities will be available to the end user.
Disable Laptop Mode
(server mode)
For installations which save ConCERTO LOGON data to the server:
Checked: Users will not have the option to use the Laptop Mode. Laptop Mode stores ConCERTO
LOGON data locally on a laptop so that end-users can access their ConCERTO LOGON data when their
computer cannot connect to the ConCERTO CardMaker server over a network connection, for example,
when traveling.
Not checked: ConCERTO LOGON Manager users will have the option to save data to Laptop Mode.
Require Card in Laptop
Mode (server mode)
For installations which save ConCERTO LOGON data to the server:
Checked: Users are required to use a card and card reader in laptop mode. By default, it is
recommended while traveling that end-users continue to use their card and reader for authentication,
since this provides strong security.
Not checked: A card and card reader are not required in laptop mode. End-users will be prompted to
simply enter their Windows/ConCERTO LOGON User Name and PIN to access data in laptop mode.
Automatically Save Data
to Laptop (server mode)
For installations which save ConCERTO LOGON data to the server:
Checked: This setting enables cardholders to switch between server mode and laptop mode without
having to save the data before they disconnect from the network. When the box is checked, data will
always be replicated in both places.
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Not checked: Data will not be automatically saved to laptop mode.
Allow Edit of
Automatically Save Data
to Laptop (server mode)
For installations which save ConCERTO LOGON data to the server:
Checked: Users are required to use a card and card reader in Laptop Mode.
Not checked: A card and card reader are not required in Laptop Mode.
4.4.3
Windows Logon
Parameter
Use Card-enabled Logon
to Windows
Description
Checked: Default will be set for logon to Windows with ConCERTO card. (Most suitable when logon to
Windows entry is pre-set during card initialization.)
Not checked: Default will not be set for logon to Windows with ConCERTO card. (Best choice if users
will be entering in Windows logon information themselves.)
Allow Edit of Cardenabled Logon
Checked: End-users can change default setting (above) of card-enabled logon. Additionally,
Administrator must change the "Permissions" on each local computer, in order to enable the right for
cardholders who have only "user" rights to change this setting locally. See instructions provided at the
end of this section.
Not checked: End-users cannot change default setting (above) of card-enabled logon.
Allow to Bypass Card
Logon
Checked: If ConCERTO LOGON Manager is set for logon to Windows with smart card, end-users may
cancel the card-based logon process and logon to Windows manually (recommended).
Not checked: If ConCERTO LOGON Manager is set for logon to Windows with ConCERTO card, end-users
may not cancel the card-based logon process.
Log Card Logon Events
Creates log entry for each end-user Windows logon, logoff, lock, and unlock event.
Checked: Card enabled Logon to Windows events will be written to a log and can be viewed under
Reports > Transactions.
Note also that for smart cards, when data is stored on the card, you must ensure the "Use Server
Functions" under Configuration > Program Settings > Server is also enabled.
Not checked: Card enabled Logon to Windows events will not be written to a log.
When Card Removed
from Reader
No Action
If user pulls card from card reader, no action will be taken.
Logoff User
If user pulls card from card reader, ConCERTO LOGON program will begin countdown, after which
Windows will logoff user.
Lock System
If user pulls card from card reader, Windows will lock system after countdown delay.
Shutdown System
If user pulls card from card reader, ConCERTO LOGON program will begin countdown, after which
Windows will shutdown.
Logoff User (TS)
Note: Also use this selection if you use a non-PC/SC card reader and you want this functionality.
For installations where ConCERTO LOGON Manager runs on a Terminal Services application server: If
user pulls card from card reader, ConCERTO LOGON program will begin countdown, after which
Windows will logoff user.
Lock System (TS)
Note: Also use this selection if you use a non-PC/SC card reader and you want this functionality.
For installations where ConCERTO LOGON Manager runs on a Terminal Services application server: If
user pulls card from card reader, Windows will lock system after countdown delay.
Disconnect System (TS)
For installations where ConCERTO LOGON Manager runs on a Terminal Services application server: If
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user pulls card from card reader, a disconnect of the remote session is triggered. User can later pick
that session up at the same or a different location.
Shutdown System (TS)
Note: Also use this selection if you use a non-PC/SC card reader and you want this functionality.
For installations where ConCERTO LOGON Manager runs on a Terminal Services application server: If
user pulls card from card reader, ConCERTO program will begin countdown, after which Windows will
shutdown.
Custom Script 001 + Disconnect System (TS)
For installations where ConCERTO LOGON Manager runs on a Terminal Services application server: If
user pulls card from card reader, a custom script will be launched (see Appendix for more information
about using custom scripts) and a disconnect of the remote session is triggered. User can later pick that
session up at the same or a different location.
Custom Script 002…
If user pulls card from card reader, a custom script will be launched (see Appendix for more information
about using custom scripts).
Use Tap in / Tap out
Behavior
Typically used for cards used in server mode, especially contactless cards. When this box is checked, the
action that was selected above will be triggered upon tapping the card on the card reader.
Allow Edit of Card
Removal Behavior
(contact cards)
Checked: End-users can change default setting of card removal behavior (above).
Countdown Time in
Seconds
(contact cards)
Define countdown time before action is taken. Enter number, in seconds. Number entered in this field
will be displayed as default setting in the Card Control countdown setting in the ConCERTO LOGON
Manager software (see ConCERTO LOGON Manager Logon to Windows Settings).
Allow Edit of Countdown
Time
(contact cards)
Checked: End-users can change default setting of countdown time (above).
Not checked: End-users cannot change default setting of card removal behavior (above).
Not checked: End-users cannot change default setting of countdown time (above).
Additional Instructions: Allow Edit of Card-enabled Logon
(Change "Permissions" on local computers)
Follow the instructions provided below if you want to allow ConCERTO LOGON Manager Cardholders who do not have
"Administrator" rights to their computer to change the "Card-enabled Logon to Windows" setting.
1.
2.
3.
4.
First, make sure that you are logged on to Windows on the local computer as "Administrator". Ensure that ConCERTO
LOGON Manager is closed.
In XP or 2000: Click the "Start" button and choose "Run..."
In Vista: Click on "Start" button, and in "Start Search" field enter "regedit" and click "OK".
Under Windows™ XP, enter "regedit" and click "OK".
Under Windows™ 2000, enter "regedt32" and click "OK".
Expand the target Registry tree and single-click/select target key:
For XP or 2000:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon
For Vista:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers
5.
6.
7.
Under Windows™ XP or Vista, right-click on the target key and select "Permissions"…
Under Windows™ 2000, click on the target key and select the "Security / Permissions..." menu item.
Select "User" and Check the "Allow Full Control" check box and click "OK"…
Exit the registry editor.
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4.4.4
Windows Password Policy
Parameter
Description
Prompt to Change
Password Every x Days
(0=never)
Define how often cardholder should be prompted to change Windows password. Enter number, in days.
Number entered in this field will be displayed as default setting in the ConCERTO LOGON Manager
software (see ConCERTO LOGON Manager Logon to Windows Settings).
Allow Edit of Change
Password Prompt
Checked: End-users can change the Change Password Prompt setting (in ConCERTO LOGON Manager
Logon to Windows Settings).
Not checked: End-users cannot change the Change Password Prompt setting (in ConCERTO LOGON
Manager Logon to Windows Settings).
Password Policy
Monitoring
Do not monitor cardholder password selection.
Cardholder password selection will not be governed by a Password Policy.
Monitor cardholder password selection according to policy. Cardholder password selection will be
governed Password Policy (see below).
Password Policy
Specify required parameters for cardholder Windows password.
Windows Password Policy also governs random password generation. With random password
generation, the Max. Password Length will specify the password length.
Password Repetition
Control
Upon password change allow password repetition.
Cardholder password repetition will not be controlled.
Upon password change do not allow last password used.
Upon password change do not allow last 2 passwords used.
Upon password change do not allow last 3 passwords used.
Upon password change do not allow last 4 passwords used.
Previous passwords will not be allowed as specified.
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4.4.5
Website / Application Logon
Parameter
Use Website Logon AutoRecorder
Description
Checked: Auto-Recorder capability is enabled so Auto-Recorder window is displayed whenever
cardholder goes to a website logon location which ConCERTO LOGON recognizes as being recordable.
Not checked: Auto-Recorder capability is not enabled.
Note: See the Appendix for more information on how the recorder works in relation to websites and
applications.
Allow Edit of Website
Logon Auto-Recorder
Checked: End-users can change this Auto-Recorder setting (in ConCERTO LOGON Manager General
Settings).
Not checked: End-users cannot change this Auto-Recorder setting (in ConCERTO LOGON Manager
General Settings).
Use Windows
Application AutoRecorder
Checked: Auto-Recorder capability is enabled so Auto-Recorder window is displayed whenever
cardholder goes to a Windows application logon location which ConCERTO LOGON recognizes as being
recordable.
Not checked: Auto-Recorder capability is not enabled.
Notes: Administrator can optionally set up a “positive” list which defines for which Windows
applications Auto-Recorder will be displayed. See the Appendix for more information. The Appendix
also describes how the recorder works in relation to websites and applications.
Allow Edit of Windows
Application AutoRecorder
Checked: End-users can change this Auto-Recorder setting (in ConCERTO LOGON Manager General
Settings).
Max. Number of Fields
per Form
Define the maximum number of fields that a logon entry / form entry is allowed to have.
Use Auto-Fill
Checked: Auto-Fill capability is enabled so that when cardholder goes to a logon location which was
recorded by the ConCERTO LOGON program ConCERTO LOGON will recognize the location and
automatically fill in the logon information.
Not checked: End-users cannot change this Auto-Recorder setting (in ConCERTO LOGON Manager
General Settings).
Not checked: Auto-Fill capability is not enabled.
Allow Edit of Auto-Fill
Checked: End-users can change the Auto-Fill setting (in ConCERTO LOGON Manager General Settings).
Not checked: End-users cannot change the Auto-Fill setting (in ConCERTO LOGON Manager General
Settings).
Submit Option Method
Manually click on submit button to submit logon information.
Logon information will be filled in by ConCERTO LOGON, and user clicks on submit button at logon
location to submit information.
Submit logon information automatically as part of logon process.
Logon information will be filled in and submitted as part of the fill process, requiring no additional user
intervention
Allow Edit of Submit
Option Method
Checked: End-users can change the Submit Method setting (in ConCERTO LOGON Manager Enter Logon
Information window).
Not checked: End-users cannot change the Submit Method setting (in ConCERTO LOGON Manager Enter
Logon Information window).
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4.4.6
Website / Application Password Policy
Parameter
Description
Prompt to Change
Password Every x Days
(0=never)
Define how often cardholder should be prompted to change website/application passwords. Enter
number, in days. Number entered in this field will be displayed as default setting in the ConCERTO
LOGON Manager software (see ConCERTO LOGON Manager Enter Logon Information window).
Allow Edit of Change
Password Prompt
Checked: End-users can change the Change Password Prompt setting (in ConCERTO LOGON Manager
Enter Logon Information window).
Not checked: End-users cannot change the Change Password Prompt setting (in ConCERTO LOGON
Manager Enter Logon Information window).
Use Password Change
Verification
Checked: Password Change Verification is enabled so that ConCERTO LOGON will prompt user to verify
that password changes they make in the ConCERTO LOGON program have already been made at the
logon location.
Not checked: Password Change Verification is not enabled.
Allow Edit of Password
Change Verification
Checked: End-users can change the Password Change Verification setting (in ConCERTO LOGON
Manager Enter Logon Information window).
Not checked: End-users cannot change the Change Password Prompt setting (in ConCERTO LOGON
Manager Enter Logon Information window).
Password Policy
Monitoring
Do not monitor cardholder password selection.
Cardholder password selection will not be governed by a Password Policy.
Monitor cardholder password selection according to policy. Cardholder password selection will be
governed Password Policy (see below).
Password Policy
Specify required parameters for cardholder web/app passwords.
Web/App Password Policy also governs random password generation. With random password
generation, the Max. Password Length will specify the password length.
Password Repetition
Control
Upon password change allow password repetition.
Cardholder password repetition will not be controlled.
Upon password change do not allow last password used.
Upon password change do not allow last 2 passwords used.
Upon password change do not allow last 3 passwords used.
Upon password change do not allow last 4 passwords used.
Previous passwords will not be allowed as specified.
4.4.7
Backup
Parameter
Backup Location
Description
Specify pre-selected path option for location of backup files.
Valid options:
Default Path
Preferred Path
This setting will be used when end-users backup the information on their ConCERTO card. Applies also
to Auto-Backup default.
Backup Preferred
Location
For Preferred location, specify file location.
Allow Edit of Backup
Location
Checked: End-users can change the backup location settings (in ConCERTO LOGON Manager Backup /
Restore Option).
Not checked: End-users cannot change the backup location settings.
Show Print Backup
Checked: End-users will see the "Print Backup" option in the ConCERTO LOGON Manager "Utilities"
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Option
menu, which makes it possible for them to print out a hard-copy backup of their logon and personal
information.
Not checked: End-users will not be offered the "Print Backup" option in the ConCERTO LOGON Manager
"Utilities" menu.
Prompt for Auto-Backup
Never prompt for Auto-Backup.
Auto-Backup feature will not prompt cardholder to backup data.
After data has been saved to card specified number of times.
Auto-Backup feature will prompt cardholder to backup data after data has been saved to card specified
number of times.
Every specified number of days at specified time of day.
Auto-Backup feature will prompt cardholder to backup data after lapse of specified number of days at
specified time of day.
Specified Number of
Times/Days (0 = never)
Define number of times cardholder saved to card, or number of lapsed days, as described above.
Number entered in this field will be displayed as default setting in the ConCERTO LOGON Manager
software (see ConCERTO LOGON Manager Backup/Restore Utilities).
Specified Time of Day
(00:00 - 23:59)
Define time of day Auto-Backup prompt should appear, as described above.
Allow Edit of AutoBackup Prompt
Checked: End-users can change the Auto-Backup settings (in ConCERTO LOGON Manager Backup /
Restore Option).
Not checked: End-users cannot change the Auto-Backup settings.
4.4.8
Server
Settings below only refer to smart cards used in "on card" storage mode.
Parameter
Check Server for Hot
listed Cards
Description
Checked: Cards issued with this card settings file will check the server for updates. This option must be
checked if you are using the "hotlist" card functionality for lost/stolen/returned/defective cards.
Note also that for smart cards, when data is stored on the card, you must ensure the "Use Server
Functions" under Configuration > Program Settings > Server is also enabled.
Not checked: Cards issued with this card settings file will not check the server for updates.
4.4.9
Production
Parameter
Card Operating System
Version
Description
Designates the card operating system used, if applicable.
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4.4.10 Notes
Parameter
Notes
Description
Free entry field to enter notes relating to card settings files.
4.5 Card Reader Setup
Before you issue cards, you must designate which card reader will be used for Administrator logon and which card
reader will be used for end-user card issuance and maintenance ("Production" option).
One reader type may be selected for both functions, or separate readers may be specified.
1.
Click on "Configuration" in the menu bar, and click on the "Card Reader Setup" and select "Administrator" or
"Production".
2.
Card readers which have been installed at the workstation will be displayed in the selection box. Click on selection box
to specify the desired reader.
3.
Present card to reader, as prompted, to verify card reader setup.
The card which you present to the reader can be any contact or contactless card from the raw card stock (not yet
issued) which is ConCERTO LOGON-compatible. By presenting the card to the reader, the ConCERTO CardMaker
verifies that the reader is functional and ready for use for the selected role.
Once readers have been specified, the next time that the Administrator logs on to ConCERTO CardMaker with his card,
he will be prompted to use the Administrator reader. Likewise, during card issuance, you will be prompted to present
the cardholder card to the Production reader.
As an additional protection for the Administrator card, note that ConCERTO CardMaker will not write anything to the
Administrator card which was used to logon to ConCERTO CardMaker in that session - excepting that card PIN changes
for that card will still be allowed.
4.6 Using Multiple ConCERTO CardMaker Stations
There are three configuration options for networks that require multiple ConCERTO CardMaker stations:
A
Independent Mode:
Independent ConCERTO CardMaker stations use individual program settings and
maintain separate databases. Although the ConCERTO CardMaker stations are
connected over the network, they do not share information.
This is the default mode.
B
Global Mode:
ConCERTO CardMaker stations linked over a network that share program settings and a
database.
To set up: Install ConCERTO CardMaker on each desired machine. Connect each station
to the same SQL database. Then confirm that in the ConCERTO CardMaker
Configuration menu under Local Settings the setting for “SiteID” is the same for all
ConCERTO CardMaker stations.
For a description of how to install the SQL database, please ask your reseller for the
ConCERTO SQL Server Installation Kit.
C
Mixed Mode:
ConCERTO CardMaker stations linked over a network that maintain individual program
settings but share a database.
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To set up: Install ConCERTO CardMaker on each desired machine. Connect each station
to the same SQL database. Then in the CardMaker Configuration menu under Local
Settings, you must specify the setting for “SiteID” giving each CardMaker station a
unique site ID.
For a description of how to install the SQL database, please ask your reseller for the
ConCERTO SQL Server Installation Kit.
Please refer to the configuration diagrams in the Appendix, for an overview of how each mode works.
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5 TOOLS
ConCERTO CardMaker provides the following tools:

Import data, such as cardholder information.
(Data export is also described below, although it does not require a ConCERTO CardMaker tool.)

Compact and repair database, as required.
A description of each tool is provided below.
5.1 Data Import
With the Data Import tool, you can import cardholder information from external data sources, such as Active Directory
or a Human Resources database, into the ConCERTO CardMaker cardholder database. The import tool supports ODBC
and LDAP according to Microsoft’s Active Directory Services Interface (ADSI).
Note also that the "Appendix: Using ConCERTO LOGON with Active Directory", provides additional assistance specifically
for administrators who want to synchronize ConCERTO LOGON with Active Directory.
The import function is only available when ConCERTO CardMaker is connected to a data source.
To import data:
Click on "Tools" in the menu bar, and click on the "Data Import" selection. The Data Import window will be displayed.
Data can be imported in two ways:
Import +:
Updates the ConCERTO LOGON cardholder information with new information from the external data source.
 If a matching record is found in the cardholder table, the record fields are updated by the imported
data.
 If no matching record is found, a new record is created in the cardholder table.
Import =:
Updates the ConCERTO LOGON cardholder data to match the information from the external data source.
 If a matching record is found in the cardholder table, the record fields are updated by the imported
data.
 If no matching record is found, a new record is created in the cardholder table.
 Records in the cardholder table that have no match in the external data source are deleted.
Note when importing data that ConCERTO CardMaker uses the fields "Card ID" and "Cardholder ID" as search index
fields. When importing data for cardholders, the field for "Card ID" should not typically be selected for import, since
Card ID will be assigned by CardMaker during card issuance. Also before importing, make sure that each cardholder is
identified with a unique cardholder ID.
Importing data with ODBC and LDAP are described below.
5.1.1 ODBC
To import data from an ODBC data source:
1.
Enter a valid Data Source Name (DSN) in "DSN or Connection String" field. Optionally, you can enter a fully qualified
ADO connection string. The following example links to a Microsoft Access database:
Provider=Microsoft.Jet.OLEDB.4.0;Persist Security Info=False;Data Source=C:\Access.mdb
The following example shows how to create an ODBC DSN entry in Windows 2000. For more information on
ODBC, please consult your Windows operating manual.
a.
Select Start/Programs/Administrative Tools/Computer Management/Data Sources (ODBC).
b.
Select tab System DSN.
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c.
Click on Add button.
d.
Select “MS Access Driver”.
e.
Enter the name of the DSN.
f.
Click on Select… button to select the MS Access database file.
g.
Enter user ID and password if necessary (per default, MS Access databases do not require user ID and
password).
h.
Click on OK to accept the entry and close ODBC. You are now ready to use the DSN by the name you
entered in step e. in ConCERTO CardMaker Data Import.
2.
Enter user ID and password as required by the data source.
3.
Click on Connect button, to connect to the data source. If no error occurs, a list of tables and queries (or “views”) will
be retrieved from the data source and the status bar will display “Connected to Data Source”.
4.
The lower frame is now enabled. Click on the pull-down list "Table/Query" to select a table or query (view) from the
list.
You can optionally enter selection criteria to limit the list of records. For example, to limit the list to names that start
with “D”, enter “LAST_NAME = ‘D*’. The selection criteria use SQL syntax of the selected data source. Please consult
the respective manual for more information.
5.
Click on Select button to retrieve the list of fields for the selected table or query. If no error occurs, the input fields in
the right pane will now be enabled.
6.
Select fields of the data source and map them to fields in the cardholder table. When a field is selected, the format and
size of that field are displayed.
Optionally, you can enter a conversion format for each entry. See the Appendix for valid format strings.
Examples: > – convert to uppercase
< – convert to lowercase
000-000-0000 – telephone number format
#.00 – number with two digits past the decimal point
Click on the Save button to save the data import specifications to file. This is useful in case you need to run
recurring updates, for example, on a daily or weekly basis.
7.
To retrieve an existing data import specification, click on the Open button and select a data link configuration file.
8.
Click on Import + or Import = button to begin the data import process (see description at beginning of this section for
more information).
During the import process, a message is displayed to indicate the activity. When the import is finished, the
numbers of records that have been processed are displayed.
5.1.2 LDAP and Active Directory
The CardMaker LDAP interface is based on Microsoft’s Active Directory Service Interface (ADSI). See
www.microsoft.com/adsi for more information.
This section covers how to generally import user data from an LDAP source. If you want to import user data from
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Active Directory and setup your ConCERTO cards to do Windows logon, refer to the Appendix: Using ConCERTO
LOGON with Active Directory, which provides an overview of this whole process.
To import data from an LDAP data source:
1.
In "DSN or Connection String" field, enter a valid LDAP connection string.
To connect to the local Active Directory, simply enter LDAP, click on Connect button, and proceed to Step 4.
Example of an LDAP connection string:
LDAP://mycomputer:389/CN=Users,DC=mydomain,DC=com
2.
Enter user ID ("domain\username") and password. If you connect to the local Active Directory, you can leave these
fields blank to use the credentials of the currently logged on user.
3.
Click on Connect button to connect to the LDAP server. If no error occurs, the status bar indicates “Connected to LDAP
server”.
4.
The lower frame is now enabled. The pull-down list "Table/Query" displays the AD path to users of the connected
Active Directory server. This is for information only.
You can optionally enter selection criteria to limit the list of records. By default, the list is limited to items with
objectClass "user" with an objectCategory of "person", i.e. all users that are persons (and not computers). For example,
to limit the list to names that start with “D”, add “ AND sn = ‘D*’” (sn is the surname attribute) to the selection criteria.
The selection criteria use SQL syntax. See Microsoft’s web site www.microsoft.com/adsi for more information about
LDAP-specific limitations.
5.
Click on Select button to retrieve the list of mandatory and optional attributes for users. If no error occurs, the input
fields in the right pane will now be enabled.
6.
Select attributes of the LDAP data source and map them to fields in the cardholder table. LDAP attributes do not
support field type and size; these columns remain blank.
Optionally, you can enter a conversion format for each entry. See the Appendix for valid format strings.
Examples: > – convert to uppercase
< – convert to lowercase
000-000-0000 – telephone number format
#.00 – number with two digits past the decimal point
Click on the Save button to save the data import specifications to file. This is useful in case you need to run recurring
updates, for example, on a daily or weekly basis. You can also use this file with the Schedule Data Synchronization
option, to have data imported on a regular basis.
7.
To retrieve an existing data import specification, click on the Open button and select a data link configuration file.
8.
Click on Import + or Import = button to begin the data import process (see description at beginning of this section for
more information).
During the import process, a message is displayed to indicate the activity. When the import is finished, the number
of records that have been processed are displayed.
5.2 Data Export
External data sources can access the ConCERTO CardMaker cardholder database via ODBC. Consult your Windows
operating manual about how to create a System DSN.
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5.3 Schedule Data Synchronization
Use this option to schedule the import of user data on a regular basis. You must first have saved a data import
specifications file using the Data Import function.
This feature is based on the Windows Task Scheduler, and once the schedule has been saved, it will create tasks that
trigger a ConCERTO LOGON data import function. The tasks will be executed as standard Windows tasks within the
Windows environment.
To schedule data synchronization:
Click on "Tools" in the menu bar, and click on the "Schedule Data Synchronization" selection. The Data Synchronization
Scheduler window will be displayed.
1.
Click on the New button, to create a new schedule. You must then select a previously saved data import specifications
file (which was saved using the Data Import function) for which you would like to create a schedule.
2.
As prompted, enter a task name to help you identify this import task, and save. Note also that the task name will
always be preceded by the ConCERTO prefix "ConCERTOCmDataSync" so that it will be recognizable if you access it
through the Windows Task Scheduler.
3.
Click on the Edit button, to specify the import schedule. Enter your desired parameters into the standard Windows
task scheduler tool as required.
Click on the Delete button, to delete this import schedule.
Click on the Run Now! Button, to run this import function immediately.
Click on the Refresh button, to refresh the information displayed on the screen.
Refer to the parameters displayed on the screen for information specific to a selected scheduled task:
Parameter
Description
Program file:
The full path of the ConCERTO LOGON scheduler executable that performs the import task.
Command line:
Includes the full path of the data import specifications file that was saved using the Data Import function
and a flag which specifies differential (DIF) or incremental (INC) import. Differential import will be
performed as a default, unless you specify INC instead.
Comments:
Add any comments specific to this import function that you want to remember.
Flags:
Any Windows flags that are related to this process.
Last Runtime:
The last time this import procedure was executed by the scheduler.
Next Runtime:
The next time this import procedure will be executed by the scheduler..
Creator:
Identity of person who saved this schedule.
Schedule:
The schedule that was defined, including time of day, frequency, and the date of first execution.
Status:
Current status of this import function.
5.4 Logon Entries Wizard
Administrators can pre-enter logon entries into cards or card accounts, and the ConCERTO LOGON Entries Wizard will
prompt the cardholder to personalize the entry with their user name and/or password when they open the ConCERTO
LOGON Manager software.
The Logon Entries Wizard will be launched at the start of the ConCERTO LOGON Manager software whenever a logon entry
is specified as "… [wizard]". For example, if a logon entry was saved as "GMail [wizard]"in accordance with the description
provided below, when the cardholder opens the ConCERTO LOGON Manager software, he will be prompted to enter and
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save his GMail user name and password. Thereafter, the entry is ready for use, and the "[wizard]" text will be removed
from the entry.
The Wizard functionality is appropriate for use in two cases:

Saving Wizard Entries to Cards
For installations where the administrator wants to save logon entries to each card before handing them
out to end-users.
See following section for a description of how to save wizard entries to cards.

Using Wizard Entries with Managed Entries
(For card data that is stored on the ConCERTO CardMaker server.)
Any installation that uses the standard Managed Entries functionality can include the "… [wizard]" text, to
ensure that end-users will be prompted to personalize their logon information. See following sections for
a description of how to use wizard entries with managed entries.
Continue on the following pages to see more detailed instructions about saving Wizard entries for Windows logon, and
website/ application logon.
When entering Windows logon entries for use with the Wizard, use the following parameters:

"Use card to logon to Windows…" must be checked in order for the wizard to prompt cardholder to enter Windows
logon information.

Specify a Windows entry name in the following format: … [wizard], for example Network logon [wizard]
Note that the entry name (Network logon) must be followed by a space, and then by [wizard] as shown in the following
screen shot.

Wherever you want the end-user to be prompted to enter information, type the text enter here as shown in the screen
shot above.
When entering website or application logon entries for use with the Wizard, use the following parameters:

Use the auto-record functionality, or save entries manually as desired and specify the logon entry name in the
following format: … [wizard], for example Masters online database [wizard]

Note that the entry name (Masters online database) must be followed by a space, and then by [wizard] as shown in the
following screen shot.

Wherever you want the end-user to be prompted to enter information, type the text enter here as shown in the screen
shot above.
5.5 WinLogon Reference Feature
Administrators can use the WinLogon Reference feature to enable website and application logon entries to use the user
name and password credentials from a Windows logon entry.
This feature assumes that a Windows user name and password for the cardholder has either already been saved to their
ConCERTO LOGON account, or will be saved to their ConCERTO LOGON account upon first use of the software.
When the WinLogon Reference feature is activated for a website or application logon entry, then each time a logon user
name or password is required for that logon entry, ConCERTO LOGON will provide the Windows user name and password
for logon.
Entries are specified for WinLogon Reference by appending "…[WL:MyWinLogon]" to the entry name. For example, if a
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logon entry was saved as “QuickBooks [WL:MyWinLogon]“ in accordance with the description provided below, when the
cardholder wants to logon to his QuickBooks account, the Windows logon user name and password will be provided.
Note: Be aware that the WinLogon Reference feature is generally best used for logon to websites or applications that are
contained within your organization’s firewall, so that the Windows logon user name and password are not in use outside of
the protection of your network.
The WinLogon Reference feature is appropriate for use in two cases:

Saving WinLogon Reference Entries to Cards
For installations where the administrator wants to save logon entries to each card before handing them
out to end-users.
See following section for a description of how to save WinLogon Reference entries to cards.

Using WinLogon Reference with Managed Entries
(For card data that is stored on the ConCERTO CardMaker server.)
Any installation that uses the standard Managed Entries functionality can include the
"…[WL:MyWinLogon]" text, to enable website and application entries to use the Windows logon
credentials. See following sections for a description of how to use WinLogon Reference with managed
entries.
Continue on the following pages to see more detailed instructions about using the WinLogon Reference feature.
When setting up WinLogon Reference entries, use the following parameters:

First, as shown in the ConCERTO LOGON Manager screen below, ensure that a Windows logon entry with an Entry
Name of “MyWinLogon” has been saved to the user’s ConCERTO LOGON account, or that the user will be prompted to
save their Windows user name and password to that Entry Name upon first use of ConCERTO LOGON.
For ConCERTO LOGON versions v.5.0.3+, the default Entry Name of “MyWinLogon” is used for all cards that self-enroll
at a ConCERTO LOGON installation.
Alternately, you may specify another Windows Entry Name, but then you must be sure to use the corresponding name
as the WinLogon Reference name instead of “MyWinLogon.”

Next, record the website or application logon entry that you want to have used the Windows credentials, and save the
entry to ConCERTO LOGON; or use an entry that has already been recorded. For example, in the sample below, logon
to QuickBooks has been recorded.

In ConCERTO LOGON Manager, select the recorded entry and click on "Change” button to open the entry.

Append the string "…[WL:MyWinLogon]" to the entry’s Name, as shown below.
Or alternately, if you have chosen to use a different WinLogon Reference name, replace “MyWinLogon” with the Entry
Name of the Windows logon entry from which credentials should be accessed.

As shown below, enter placeholders into the Windows credential fields as follows:
Into User name field, enter: [WL:USR]
Into Password field, enter: [WL:PWD]
Into Domain field, enter: [WL:DMN] (if applicable)
During auto-fill operations, fields containing "[WL:USR]" will now receive the Windows User Name, fields containing
"[WL:PWD]" will receive the Windows Password, and fields containing "[WL:DMN]" will receive the Domain
information.
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
Save modified entry to card.
Note: If the Windows logon entry specified by “MyWinLogon” cannot be found during auto-fill, only the placeholder values
shown above, for example "[WL:USR]", will be filled into the target logon entry.
5.6 Saving Wizard and WinLogon Reference Entries to Cards
(For installations where ConCERTO LOGON data is stored on the card, not on the server.)
Many administrators have a number of standard logon locations that they would like to pre-load to end-user cards. These
entries could be Wizard entries, so that cardholders simply need to enter their user name and/or password in order to use
the logon entry. Or these entries could be WinLogon Reference entries - entries that use the cardholder’s Windows logon
user name and password. See previous sections for more information on these two types of entries.
Wizard and WinLogon Reference entries can be saved individually to end-user cards, or this can be accomplished in a
more streamlined fashion by saving entries to a ConCERTO LOGON backup file and specifying that the CardMaker software
automatically loads the backup file to all end-user cards in a ConCERTO LOGON User Group upon card issuance. Or, the
backup file can alternately be loaded to individual cards as desired. The applicable steps are outlined below.
1.
Issue card you will use to store your Wizard and WinLogon Reference entries
In the ConCERTO CardMaker software, issue a card that you will use to save the logon entries, calling it for example
"Wizard/WinLogonRef entries" card. Refer to "Issue Cards" chapter for additional assistance.
2.
Save Wizard and WinLogon Reference entries to card
Open the ConCERTO LOGON Manager software, and use it to record and save Wizard and WinLogon Reference entries
to the card, referring to the previous sections for assistance.
Refer to the "Logon to Windows" and "Logon Entries Screen" chapters in the ConCERTO LOGON Manager User's
Manual for additional general assistance.
3.
Create backup file
When all desired entries have been saved, use the ConCERTO LOGON Manager Utilities > Backup option to create a
backup of the "Wizard/WinLogonRef entries" card.
If you want to auto-load the Wizard and WinLogon Reference entries to each card in a ConCERTO User Group
upon card issuance, you must adhere to the following requirements:
* The name of the ConCERTO LOGON User Group who should have these entries loaded to their cards must be included
in the backup file name in the following format: "PresetEntries_Students.spx"
In the above example, "Students.ini" is the name of the corresponding ConCERTO User Group. (Note that the ".ini" file
ending is not included in the name.)
* The backup file ("PresetEntries_Students.spx") must be saved or copied to the ConCERTO CardMaker server under
"Program Files\ConCERTO CardMaker\Data".
* You must specify the backup password as "12345".
If you want to load the backup file to individual cards:
You can specify any backup file name and any backup password, and save the backup file to any desired location.
4.
Load backup file to end-user cards
If you followed the instructions above to auto-load the Wizard and WinLogon Reference entries to each card in
a ConCERTO LOGON User Group upon card issuance:
Simply issue smart cards as usual and the entries will be automatically loaded to the cards of all members of the
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specified ConCERTO LOGON User Group upon card issuance.
If you opted to load the backup file to individual cards:
Issue cards as usual. Then, after you have issued the end-user cards, open the ConCERTO LOGON Manager software
and "restore" the backup to each end-user card, referring to the "Backup/Restore" chapter in the ConCERTO LOGON
Manager User's Manual for additional assistance. Note that you will need to open and close the Logon Manager
application for each new card.
If you would like to further personalize logon entries for individual cardholders, after loading the backup to each card,
you can edit the entry information further if desired. For example, if you want to pre-enter user names into the
Windows logon entry, this would be the time to do it. Then as before, for each entry data field that still contains the
text "enter here", the cardholder will be prompted to enter their personal logon data.
5.7 Using Wizard and WinLogon Reference Entries with Managed Entries
Any installation that uses the standard Managed Entries functionality can use Wizard and WinLogon Reference Entries
with managed entries.
Wizard and WinLogon Reference entries are entered into the managed entries template card in the standard fashion. Refer
to "Managed Entries" chapter that follows for additional assistance with managed entries.
5.8 Managed Entries
With the ConCERTO CardMaker software, the Administrator does not need to create software links - via scripts and agents to the applications for which he wants to create managed entries, as with many single sign-on systems.
Instead, the Administrator simply creates a logon entry using the ConCERTO LOGON Manager interface and saves it to an
ID card from the card stock which he will be using. When the administrator "auto-records" the logon entry, ConCERTO
"learns" the logon location of the entry, and the entry format for the user name and password.
The ID card which the Administrator uses to create managed logon entries is then referred to as the "managed entries
template card", since the Administrator can save the formats for multiple managed entries using this template card. He
then uses the logon information from this template card to load the managed entries to the cards or ConCERTO accounts of
user groups or individual end-users. The complete process is described in more detail below.
Note also that the "Appendix: Using ConCERTO LOGON with Active Directory", provides additional assistance specifically
for administrators who want to manage Windows logon entries.
5.8.1 Managed Entries Preparation
Prepare for managed entries creation as follows:
1.
Ensure that ConCERTO LOGON Manager Software is installed on administrator computer
The "Create Managed Entries" function uses the ConCERTO LOGON Manager software interface, so the ConCERTO
LOGON Manager software must also be installed on the administrator computer.
Be sure to also select the correct card and reader from Start > Programs > ConCERTO LOGON Manager > Card and
Reader Configuration, before starting the program.
2.
Ensure that the "Modify access permissions" step has been performed
You will find this step in the "Installation" section of this manual. The server functionality will not be able to function
correctly unless this step has been completed.
3.
Create a "User Group Card Settings file" for the managed entries template card
You must create a user group card settings file under Configuration > Card Settings that will have the same name as
the template card, since this is how the template card will be assigned to end-users when they are issued cards or
when they self-enroll.
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In other words, when an end-user self-enrolls or is issued a card, depending on which User Group they are assigned:
- End-user card will be assigned the card settings for that user group.
- End-user card will be assigned the managed entries for that user group (if a managed entries template card has been
created for that user group).
Go to Configuration > Card Settings to save a user group card settings file, for example, save a user group card settings
file for the "Manager" user group as follows:
Card Settings file: "Manager.ini"
When you issue your managed entries template card in the next section, you must then specify the cardholder ID
beginning with "Template…" followed by the user group name, for example, for the "Manager" user group:
Matching managed entries template cardholder ID: "TemplateManager"
5.8.2 Create Managed Entries
Create managed entries using a "managed entries template card" as described below.
1.
Take an ID card from card stock, which will be used as a managed entries template card. Using ConCERTO CardMaker,
click on "Card" then "Issue Card" to create a cardholder account with a Cardholder ID that starts with "Template…"
followed by the name of the user group for this template card (see "User Group Card Settings file" specifications
above). This enables the ConCERTO LOGON system to recognize this card as a template card, and enables it to be
assigned to all end-users who are assigned to this user group.
For example, for the "Manager" user group, the fields must be specified as follows:
Cardholder ID: TemplateManager
User group: Manager.ini (created previously in Configuration > Card Settings)
You can then specify the other data as desired, for example:
Last name: Template
First name: Manager
Department: Templates
2.
After the card has been successfully issued, click on "Tools" and click on "Create Managed Entries" option. This will
open the ConCERTO LOGON Manager software interface. Note that the "Cardholder ID" of the card that you use with
this interface must begin with "Template…" in order for card to be recognized within the CardMaker system as a
template card.
Create Windows, website and application logon entries in the ConCERTO LOGON Manager interface, to be used as
managed entries, and save them to the template card's ConCERTO LOGON account.
Tips:
* Template entries can be created with user name and password, or user name and password can be left blank, to be
specified individually later using the "Assign Managed Entries" function.
* The most important thing about creating the template is "teaching" ConCERTO LOGON how to get to the logon
location and enter the logon credentials. This can be done using either ConCERTO LOGON' auto-record feature, or by
clicking on the "New" button in Logon Manager and creating a new entry manually.
* If you want the Logon Entries Wizard to prompt cardholders to enter their user name and/or password for a logon
entry, append the text "[wizard]" to the end of the logon entry name and type the text "enter here" into each entry data
field that you want the cardholder to personalize. Refer to the „Logon Entries Wizard" chapter for additional
assistance.
* If you want the entry to use the cardholder’s Windows logon user name and password as the logon credentials for the
entry, use the WinLogon Reference feature, as described in the preceding section.
* Any other settings that you change on the template card will be transferred to end-users cards that are issued or that
self-enroll for this user group. If preferred, do not change any settings directly on the template card - instead, change
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card settings as desired directly in the Configuration > Card Settings file for this user group. This will ensure that the
user group card settings match the template card for this user group at all times (see also below).
* Once cards are in the field: if you update managed entries on the template card, note that only the managed entries
themselves and the "Permissions" associated with the managed entries can subsequently be updated to end-user cards
in the "Assign Managed Entries" screen. To update user group card settings in the field, you must go to Configuration >
Card Settings, change card settings for the user group as desired, and save your changes. You will then be prompted if
you want to update these card settings to the template card (for cards that will be subsequently issued), and to cards
already in the field.
* You must use the "Create Managed Entries" selection from ConCERTO CardMaker to open the Logon Manager
interface when you create managed entries. Entries created in a normal Logon Manager interface will not be
recognized as managed entries.
5.8.3 Assign Managed Entries with Card Issuance
Managed entries will be loaded to the card accounts of all end-users who are assigned to the corresponding user group
before they self-enroll or are issued a card from ConCERTO CardMaker.
End-users who self-enroll will be recognized within the system by the "Cardholder ID" field, which must be a unique
number, or the "Windows/ConCERTO User Name" field, or both. Most installations use an already existing
"Employee/Student ID" number, which the employee already knows, or, if end-users know their Windows user name,
this is also appropriate.
If no user group is assigned to an end-user before card issuance, the end-user will be automatically assigned the
"Default User Group Card Settings file", which you can specify in Configuration > Program Settings.
1.
To assign an end-user to a user group, click on "Card" and click on "View/Edit Cardholder" option.
If you previously imported your HR database into CardMaker…
Assign individuals to the correct "User Group" as required. Or, if your HR database is large, you may want to consider
importing that database in a way that already assigns the user group in accordance with classifications already
specified in the original HR database.
To enter individuals manually…
Enter cardholder data as described in the "Card Issuance" section and assign "User Group" as required.
2.
Issues cards as manually as described in „Card Issuance“section or allow end-users to self-enroll.
If end-users will be self-enrolling, be sure that the "Cardholder ID" specified matches the "Employee ID" that they will
enter upon self-enrollment, or make sure that end-users know their Windows User Name, to ensure that they are
assigned to the correct user group and receive the correct card settings and managed entries.
5.8.4 Assign Managed Entries to Cards Which Were Entered or Issued
Managed entries can be assigned to a user group or individual for cards which have already been entered into the
system, or are already in circulation, as described below.
1.
Click on "Tools" and click on "Assign Managed Entries" option.
2.
Select template card: click on the template card that you want to assign managed entries from, on left side of screen.
3.
Click on "Copy to" button to copy managed entry to a different user group or an individual cardholder. Select user
group and cardholder on right side of screen to copy entry to. Click on "Paste" button to paste entry. Click on "Clear"
button in upper left corner to clear paste function.
Click on "Change" button to change a managed entry on a managed entries template card. Note that only logon
credentials can be changed here. If you want to change the way a logon functions, you must change this in the template
card directly using the Logon Manager interface via "Create Managed Entries" option. Administrator can also specify if
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the end-user will be allowed to view, edit all, edit password, or delete the managed entry.
Click on "Delete" button to delete a managed entry on a managed entries template card.
4.
To change logon credentials for a user group or cardholder: Select user group, cardholder, and managed entry on right
side of screen. Click on "Change" button and change logon credentials as desired. Administrator can also specify if the
end-user will be allowed to view, edit all, edit password, or delete the managed entry. Note also that Administrator
may never view a password, but can reset a password.
5.
To delete managed entry for a user group or cardholder: Select user group, cardholder, and managed entry on right
side of screen. Click on "Delete" button to delete entry.
5.8.5
Set Windows credentials
In the Assign Managed Entries screen, click on the Credentials button, then click on an individual cardholder or the
Select All button, to set the Windows logon credentials for and individual or a group.
Click on the Set Credentials button, and choose the options that best suit your installation. Refer to the table below for
assistance.
Set user name of selected
Windows logon entry to value of
'CardholderID'.
Recommendation: If you imported end-users from Active Directory, this option
can always be selected.
Set to default password. Default
password = …
Recommendation: Select if you want to specify a default password, for example, if
you want to specify a default password for new users that they are required to
immediately change.
Why: During import, the 'CardholderID' field in CardMaker is filled from the
Windows logon User Name field in Active Directory.
Why: Default passwords can be helpful for individuals as well as groups,
depending on your needs.
Set to random password.
Recommendation: Select if you want ConCERTO LOGON to create a random
password for each individual end-user that was selected on the previous screen.
Why: This option is appropriate for two scenarios: if you will be completely
managing the Windows passwords and the end-user will never know his Windows
password. Or, if you want to provide each end-user with their Windows password,
you can print out a Password Letter for each individual end-user (under Reports).
Do not change password.
Recommendation: Select if do not want ConCERTO LOGON to change the
Windows password for the selected end-users.
Why: Selecting this option will not affect the password entry in Active Directory if
you have elected to synchronize Windows password changes with Active directory,
and will leave the Windows logon password field for each end-user card account
blank. This is appropriate, for example, if end-users will be specifying their own
Windows logon passwords.
Click on Set Credentials button, to set end-user credentials as specified.
Important Note: If you want a Windows password change to be also immediately synchronized with Active Directory,
you must have the "Synchronize Win Password Changes with Directory" option checked under Configuration >
Program Settings > LDAP/Active Directory. Otherwise, Windows password changes will never be synched with Active
Directory, and you will have to enter changed passwords into Active Directory manually.
5.8.6 Assign Bulk Managed Entries to Cards by Exporting to Excel File
Instead of assigning user names and passwords individually, you can also assign them in bulk by exporting a credential
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file to Excel, entering the credentials in bulk, then importing the file back into ConCERTO CardMaker.
To export a managed entries credential file:
1.
2.
3.
Click on "Tools" then click on "Assign Managed Entries" option, and click on the "Export" button. A message box will
describe that the Export function will create a "TAB-delimited" .txt file that can be opened in Excel. Click on the "OK"
button to continue.
Select a user group and/or cardholder, then highlight the managed entries that you want to export, by holding down
the "Shift" button, or by clicking on the "select all" button. Click on the "Export Credentials" button to continue.
Specify a .txt file name and location, as prompted by the next window, then click on "Export Credentials" button to
complete export function.
To assign credentials in Excel file after successful export to .txt file:
1.
Open Excel software, and open .txt file specified above using the standard Excel "File > Open" selection.
2.
Use the standard default settings offered by Excel "Text Import Wizard" for "Delimited data" by clicking the "Next"
button through the wizard screens.
3.
Adjust columns to desired width, change individual credentials as required, and save .txt file when complete.
To import .txt credential file back into ConCERTO CardMaker:
Click on "Tools" then click on "Assign Managed Entries" option, and click on the "Import" button. Select the .txt credential
file specified above, and click on the "Import Credentials" button to complete import.
5.9 Compact/Repair Database
To compact/repair database:
Click on "Tools" in the menu bar, and click on the "Compact/Repair Database" selection. This procedure may include
options which are specific to your installed database (consult your system Administrator).
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6 SYSTEM MAINTENANCE
6.1
Re-issue Card
An Administrator may need to re-issue ConCERTO cards to cardholders, when a card is lost, stolen or defective.

Cards can be re-issued to existing cardholders, which are listed in the system’s cardholder database.

Before re-issuing a card to an existing cardholder, the old card of the cardholder must be reported as lost,
stolen, defective, or returned (one card per cardholder policy). See following section, to report card as
lost, stolen, defective, or returned.

If card is an Administrator card, note that Administrator rights must be activated again under
"Configuration" then "View/Edit Administrator Rights" so that a check appears in the checkbox next to
"Active".

Cardholder can save the card backup file which was created with their previous card to their new card, as
long as they remember the backup password that they used.

Card users in server mode who are allowed to "self re-enroll" can load their data to a new card from the
server, even if they did not make a backup - as long as they know their ConCERTO LOGON User Name and
PIN.

When the Administrator personally re-issues a card to a server mode card user, the cardholder will be
able to access his previous data file using his card PIN from the previous card.
IMPORTANT: Before you re-issue a card, it is necessary to obtain positive proof of the cardholder’s ID, to ensure the
security of the system.
To re-issue ConCERTO cards:
1.
Click on "Card" in the menu bar, and click on the "Issue Card" selection.
2.
Click on the box on the left side of the cardholder’s entry that you want to select, and click on the Select button.
ConCERTO CardMaker will automatically proceed in the re-issuance mode when the selected card has a lost, stolen,
defective, or returned status.
3.
CardMaker will prompt you to present a new ConCERTO card to the card reader. Card will be processed, and the
system will prompt you when you may remove the card and deliver it to the cardholder.
Note: You should inform the cardholder that he can now load any backup files which were created with his old card, to
the new card. Cardholder must know the backup password he specified when he created his backup, in order to load
the previous backup to the new card.
6.2 Self Re-enroll
Card installations which allow "Self Enrollment" can also allow end-users to "Self Re-enroll" if they lose their card and
are given a new ID card.
The "Self re-enrollment only allowed for hot-listed cards" option under Configuration > Program Settings > Server
enables you to only allow self re-enrollment for cardholders that are entered on the hotlist. Cards can be added to the
hotlist for lost (stolen, defective, returned) cards under Card > Add Card to Hotlist.
Self Re-enrollment proceeds as described in the "Self Enrollment" section of this manual, except that end-user must be
sure to correctly enter their employee ID and the same ConCERTO User Name into the registration form that they
entered originally if they want to access their previous data. Once the system recognizes the cardholder, it will prompt
the cardholder to enter the card PIN of his previous card in order to access the previous data. Thereafter, that data will
be associated with the end-user's new card.
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6.3 Report Lost/Stolen/Defective/Returned Card
Use this section to report a lost/stolen/defective/returned ConCERTO card to the CardMaker system. After entering
this information, you can then re-issue a ConCERTO card to the cardholder, using the Re-issue Card instructions, above.
By declaring a card lost, stolen, defective, or returned, the card will be hot-listed. If the installation is set to block the
use of hot-listed cards within the system (see "Check Server Hotlist" option under Card Settings), this will inhibit the
card from being accepted for logon actions with ConCERTO LOGON Manager and will lock hot-listed smart cards when
ConCERTO detects that they have been inserted into a card reader. Cards which have been "hot-list locked" cannot be
unlocked.
To report a lost/stolen/defective/returned card:
1.
Click on "Card" in the menu bar, and click on the "Add Card to Hotlist" then the "Report
Lost/Stolen/Defective/Returned Card" selection.
2.
Select the lost/stolen/defective/returned card from the issued cards list and click on the “Select” key.
6.4 Identify Card
To identify a card, for example, if there is no name or photo on the card:
1.
Insert card in card reader.
2.
Click on "Card" in the menu bar, and click on the "Identify Card" selection. If the card has been issued, the cardholder's
information will be displayed.
6.5 Update Card Settings
To update card settings on a card without affecting any of the data that is stored on the card:
1.
Present card to card reader.
2.
Click on "Card" in the menu bar, and click on the "Update Card Settings" selection. The card settings will be updated to
the new card settings that have been defined for that card.
Updates to contact chip cards must always be performed with Administrator assistance, as described above, unless the
contact chip card is used in server mode.
For RFID cards, card settings can also be updated at any time for an entire user group card settings file by updating the
card settings as desired under Configuration > Card Settings. When the updated card settings file is saved, ConCERTO will
offer to automatically update the card settings of all cards in the field with that user group card settings file.
However, whenever the card settings update involves changing the user group card settings file name for a particular
cardholder, it must be Administrator assisted, as described above.
6.6 Change PIN
Cards which are issued to end-users have no special rights at the time of issuance, so it is not necessary to change the PIN
on the card until the individual user has saved personal information to the card. Cardholders who use the default PIN of
"12345" are prompted to change their PIN in the ConCERTO LOGON Manager software the first time that they use the
system.
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If you are assigning Administrator rights to a ConCERTO card, the card PIN should be changed immediately, so that the
Administrator rights are protected.
To change your card PIN:
1.
Click on "Card" in the menu bar, and click on the "Change PIN" selection.
2. Type in the current card PIN (manufacturer's default is "12345").
3. Choose a new PIN, and enter it twice, as shown.
Note: If you choose to write your card PIN down, you must store this information in a secure place, so that the
security of your ConCERTO card is not compromised.
4. Click on the OK button.
6.7 Reset Card PIN
Organizations that are running in server mode and require the reset card PIN feature can ask their reseller to enable this
feature for them. By default, this feature is typically not activated.
Card PIN and PUK will be reset to the ConCERTO default "12345", unless the PUK was specified as admin-managed. If you
originally specified an admin-managed PUK, the PUK will remain the same, but the PUK counter will be reset, in case the
wrong PUK was already entered repeatedly.
Note also that the administrator can reset the PIN without requiring the presence of the card. Administrator would then
inform cardholder that his PIN has been reset to "12345" and that cardholder should change the PIN upon first use.
To reset a card PIN:
1.
Click on "Card" in the menu bar, and click on the "Reset PIN" selection.
2.
A list of all cards running under server mode will be displayed. Click on desired card, then on Select button. Confirm
PIN reset, as prompted.
6.8 View/Email User PIN/PUK
Under Configuration > Card Settings > PIN > PIN/PUK Assignment Method, if you selected "Generate random PIN and
random PUK", this PIN/PUK pair can be viewed or emailed using this feature. This feature would typically be used if
the management of the PIN/PUK will be completely in the hands of the cardholder.
Be aware that with this selection, the PIN/PUK can be changed by the cardholder, so this PIN/PUK pair may not be
usable if the administrator wants to be able to unlock an end-user's card with the PUK.
To view/email the user PIN/PUK:
1.
Click on Card > View/Email User PIN/PUK. Use "Find" button to select cardholder name or ID# from list.
2.
Click on "Select" button to view PIN/PUK, then click on Email button, to email information to cardholder, if desired.
Note that emails will be sent automatically only when the cardholder's email address was entered into the cardholder
record in the email field. Note also that the email server settings must be configured for your installation under Card >
View/Email User PIN/PUK. Click on the Email button and enter the access information for your SMTP server.
Alternately, administrators can print out the PIN/PUK letter under Reports > PIN Letter and distribute it to the cardholder
as desired.
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6.9 View/Email Admin PIN/PUK
Under Configuration > Card Settings > PIN > PIN/PUK Assignment Method, if you selected "Use default PIN (12345)
and admin-managed random PUK", this PIN/PUK pair can be viewed or emailed using this feature. This feature would
typically be used if the administrator wants to control the use of the PUK in order to be able to unlock end-user cards.
To view/email the admin PIN/PUK:
1.
First, confirm the ID of the cardholder before providing the card PUK.
2.
Click on Card > View/Email User PIN/PUK. Use "Find" button to select cardholder name or ID# from list.
3.
Click on "Select" button to view PIN/PUK, then click on Email button, to email information to cardholder, if desired. Or
if desired, have cardholder present their card, enter PUK to unlock card, and ask the cardholder to specify a new PIN.
Administrators can choose to setup the email server settings so that a PIN/PUK letter is emailed out to each new
cardholder, so that cardholders also have their card PUK available in case they lock their cards. Or, administrators can
email the PUK to the cardholder as required. Alternately, administrators can print out the PIN/PUK letter under
Reports > PIN Letter and distribute it to the cardholder as desired.
Note that emails will be sent automatically only when the cardholder's email address was entered into the cardholder
record in the email field. Note also that the email server settings must be configured for your installation under Card >
View/Email Admin PIN/PUK. Click on the Email button and enter the access information for your SMTP server.
Another option: If there are multiple computer centers and you want trusted administrators at each center to be able to
unlock cards, it is also possible to save the Admin PUK information to a drive letter on a secure server so that is accessible
by all trusted administrators. To map Admin PUK information to a drive letter on a secure server, proceed as follows:
a) Using Windows Explorer, go to "Program Files\Power LogOn Admin\" and locate the "PukLetter (admin)" folder.
b) Map the whole "PukLetter (admin)" folder to the drive letter on a secure server, being sure to make the folder "Read
only".
Inform trusted administrators of the location of the "PukLetter (admin)" folder. The PUK for individual cardholders can be
located using the Cardholder ID (student ID).
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7 Backing Up, Restoring, and Updating System
ConCERTO CardMaker stores configuration and card-related data. In order to ensure that you can fully recover the
system in case of a crash or a release update that requires uninstalling the previous version, it is mandatory to perfom
scheduled backups.
7.1 Backup All CardMaker Data
For a full backup of ConCERTO CardMaker data, at least the following configuration and cardholder-related files must
be backed up as described below.
1.
Backup Configuration Files
'C:\Program Files\ConCERTO CardMaker\CardMaker.ini'
'C:\ Program Files \ConCERTO CardMaker\rfip.ini'
'C:\ Program Files \ConCERTO CardMaker\CardSettings\*.*'
2.
Backup Server-based Card Data
'C:\Program Files\ConCERTO CardMaker\Data\*.*'
3.
If you are using CardMaker with MS SQL database, you must also backup the SQL files:
ConCERTO_cardholder.mdf
ConCERTO_txlog.mdf
(the above 2 files are located in the MS SQL data directory - i.e. "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\")
7.2 Backup Cardholder Data Only
If you only want to backup cardholder data, proceed as described below.
1.
First, make sure that the CardMaker program is closed. Then, open Windows Explorer and go to the file area
C:\Program Files\ConCERTO CardMaker\Data
2.
Right-click on the "Cardholder.mdb" file and click on the "Rename" option. Change the name of this file to another
name, for example, "DamagedCardholder.mdb".
3.
Right-click on the "Cardholder.bak" file and click on the "Rename" option. Change the name of this file to
"Cardholder.mdb". CardMaker will now use this file as the database.
7.3 Restore ConCERTO CardMaker Data
In case of a system crash, re-installation of CardMaker or porting of the CardMaker software to another server
computer, it may become necessary to restore previously saved backup files as described below.
1.
If installation is on a Terminal Server, logon in console mode, and make sure that there are no other Terminal Services
sessions open.
2.
Exit all CardMaker and ConCERTO LOGON applications.
3.
Restart IIS.
4.
If all previous data as well as card and program settings are to be restored, copy the backup files listed above under
"Backup All CardMaker Data" into their original folder locations.
Notes:
* Make sure that the CardMaker version that you are updating to supports the same configuration file and database
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structure of your previous version. Consult any documentation that comes with the update and/or consult with your
ConCERTO distributor or ConCERTO manufacturer.
* Also, if you restore a previous backup to a different server computer, remember that you must get a new rfip.ini file
from the distributor/manufacturer, to match the new server computer's IP address. Then you must copy this new new
rfip.ini file to all of your client computers that run the ConCERTO LOGON Manager program. See Server Setup section
in the Getting Started chapter of this manual for additional information.
7.4 Un-installing and Re-installing/Updating ConCERTO CardMaker
1.
If installation is on a Terminal Server, logon in console mode, and make sure that there are no other Terminal Services
sessions open.
2.
Exit all CardMaker and ConCERTO apps (if running).
3.
If there is a previous installation, make a backup copy of for all configuration and server-based card data (see backup
instructions above).
4.
Restart IIS.
5.
From Desktop > Start > Control Panel select Add/Remove Programs.
6.
Select "ConCERTO CardMaker" and click on the "Change/Remove" button. Follow on screen instructions to completely
un-install.
7.
Delete the directory tree "C:\Program Files\ConCERTO CardMaker" with all remaining files.
8.
Install updated version of ConCERTO CardMaker. Follow installation and configuration instructions in the CardMaker
User's Manual.
9.
Optionally restore any previously backed-up configuration and card data as outlined under "Restore CardMaker Data"
above.
Or, if the database of the new CardMaker installation is not compatible with the previous one, use the CardMaker import
function as described in this manual.
7.5 Un-installing and Re-installing/Updating ConCERTO LOGON Manager Software
1.
If installation is on a Terminal Server, logon in console mode and make sure that there are no other Terminal Services
sessions open.
2.
Ensure that in ConCERTO LOGON Manager, the checkbox "Settings > Logon to Windows > Use card to logon to
Windows .." is unchecked.
- If already unchecked, then proceed with step 2.
- If checked, then uncheck and save settings to card and reboot.
Note: If for some reason you are unable to open ConCERTO LOGON Manager you can also manually deactivate the
ConCERTO GINA by deleting the following string value in the Windows Registry:
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon\GinaDLL".
Before deleting this value, ensure that it was set to "odgina.dll". If it is pointing to any other component, it was not
created by ConCERTO.
3.
From Desktop > Start > Control Panel select Add/Remove Programs.
4.
Select "ConCERTO LOGON Manager" and click on the "Remove" button. Follow on screen instructions to completely
un-install.
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5.
Install new version using the Installation Options menu on the ConCERTO Setup CD.
6.
After re-installation of the ConCERTO LOGON Manager software, you must make sure that the rfip.ini file still matches
the CardMaker rfip.ini file on the server that the client should connect to. See Server Setup section in the Getting
Started chapter of this manual for additional information.
7.
Remove card from reader.
8.
Start the ConCERTO Card and Reader Configuration wizard, select the matching card / reader pairing and click OK.
9.
At the "Insert card" prompt, select the desired operating mode (Server/Standanlone/Demo ...), and insert card.
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8 REPORTS
8.1 Cardholders
To view a report of all cardholders those have been entered into the system:
1.
Click on "Reports" in the menu bar, and click on the "Cardholders" selection then "All", "Users" or "Administrators".
For this report, you can also further specify between Active and Inactive cardholders.
2.
Click on the Preview button, to view a formatted report on your screen.
3.
Click on the Print button, if you want to send a report to a printer.
8.2 Pre-entered Cardholders
To view a report of all cardholders those have been pre-entered into the system but have not yet been issued cards:
1.
Click on "Reports" in the menu bar, and click on the "Pre-entered Cardholders" selection.
2.
Click on the Preview button, to view a formatted report on your screen.
3.
Click on the Print button, if you want to send a report to a printer.
8.3 PIN Letter
To print a PIN letter for a cardholder, after the cardholder has been issued a ConCERTO card:
1.
Click on "Reports" in the menu bar, and click on the "PIN Letter" selection.
2.
PIN letter file names include the "Cardholder ID number", followed by the "Last Name" followed by the "Date Issued".
Click on the PIN letter file you want to print, and click on the Open button.
3.
To print the PIN letter, click on "File", then the "Print" selection.
Note for SafeSign CSP option users: Since all PIN information is regulated by the SafeSign software, you will not be offered the PIN Letter option in
ConCERTO.
For installations which use a PUK, the PUK will also be included in the PIN letter.
8.4 Password Letter
To print a Password letter for a cardholder, after the cardholder has been issued a random Windows password (under
Assign Managed Entries > Credentials):
1.
Click on "Reports" in the menu bar, and click on the "Password Letter" selection.
2.
Password letter file names are listed on a screen that is similar to the PIN letter screen as shown above, but are
preceded by "WLC" for Windows logon credential, followed by the "ConCERTOUserName". Click on the password
letter file you want to print, and click on the Open button.
3.
To print the Password letter, click on "File", then the "Print" selection.
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8.5 Hot-listed Cards
To view a report of all hot-listed cards - cards that have been reported to the system as having been lost, stolen, defective
or returned:
1.
Click on "Reports" in the menu bar, and click on the "Hot-listed Cards" selection then "All", "Lost", "Stolen", "Defective"
or "Returned".
2.
Click on the Preview button, to view a formatted report on your screen.
3.
Click on the Print button, if you want to send a report to a printer.
8.6 Card Inventory
To view the card inventory report:
Click on "Reports" in the menu bar, and click on the "Card Inventory" selection.
8.7 Transactions
To view the transaction report, this includes logon and logoff to Windows of individual cards if you are using the server
option.
Click on "Reports" in the menu bar, and click on the "Transactions" selection, then "All" or "Selected Cards".
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9 Support
You can use the support links to go online to the administrator support site and view documentation, a ConCERTO LOGON
Enterprise Tutorial, and FAQs. When you click to the support site from the ConCERTO CardMaker software, no user name
and password is required.
The administrator support site is also available from the ConCERTO website at http://support.scmmicro.com/ConCERTO.
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10 Appendix: Using ConCERTO LOGON with Active Directory
This section provides a step-by-step overview of how to import end-users from Active Directory, and transition them
from manual Windows logon to card-enabled Windows logon.
The first section describes an "automated" option, where you setup ConCERTO LOGON for self-enrollment and
schedule synchronization with Active Directory, and then just let the system run. The second section describes a more
"managed" option, where you can have more choices about how you want to handle the system.
The final section describes a feature that is especially useful for organizations that frequently have new users, such as
schools. When you switch this feature on, instead of having to enter new users into Active Directory, ConCERTO
LOGON will create a new Active Directory account for new end-users upon card issuance. ConCERTO LOGON also
updates the Active Directory accounts of existing users, so that all cards are ready to be used for logon within the
network.
10.1 Setup to run automated: for users known to Active Directory
This section describes an "automated" option, where you setup ConCERTO for self-enrollment and schedule
synchronization with Active Directory, and then just let the system run.
The setup method described below is the easiest way to get users migrated from manual to card-based logon.
Assuming that end-users are already known by Active Directory, this method will synchronize user data with Active
Directory and allow users to self-enroll using their current user name and password. Users that are added to Active
Directory are automatically able to self-enroll, while users that are deleted from Active Directory are also deleted from
ConCERTO LOGON. Subsequent to self-enrollment, the password can be changed by the administrator and can be kept
invisible to the end-user.
Administrator proceeds with the following steps in ConCERTO CardMaker:
1.
Specify desired card settings for default user group
2.
Import end-user data from Active Directory
3.
Issue template card for default user group
4.
Save a "Default" Windows logon entry on template card
5.
Configure self-enrollment options
6.
Change Windows passwords for all cardholders
Each step is explained in more detail below. You may also refer to the individual section in this manual for additional
information on any of the above topics.
1. Specify desired card settings for default user group
You must first specify the card settings that you want to use as a default, so that the end-users that are imported from
Active Directory will automatically be assigned to the default user group. If you have a large number of individuals
who will be assigned the same card settings, it is recommended that you use this user group as your default user group
- by naming this group for example, "GeneralUser".
TIP: You can always create a more exclusive user group with different card settings, to be assigned to
management personnel, for example. In this case, you would then change the User Group specification of the
management individuals after import from Active Directory has been completed, under Card > View/Edit
Cardholder.
Continuing for this example with the "GeneralUser" user group, go to Configuration > Card Settings. Specify card
settings as desired and save as "GeneralUser". When prompted if you want to designate file "GeneralUser.ini" as the
Default User Group Card Settings File", click on Yes.
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2. Import end-user data from Active Directory
1. Go to Tools > Data Import > Open. Click on the sample file which has been provided, as a template. You will get an
error message, since the sample file does not yet contain information which is specific to your installation.
2. Change the DSN or Connection String to your access parameters. In many cases, you just need to change computer
name, and domain. Note that a DNS recognizable name is preferable to IP address if you are using SSL.
3. Enter the administrator login User ID and Password that give you privileges to access Active Directory.
4. Click on Connect. After successful connection, click on Select.
5. You may now specify the Field Names that you want to import. If you import the field names as depicted in the
image above and specified below, this will be sufficient to ensure a good working relationship between Active
Directory and CardMaker:
Card_ID: (leave blank)
Cardholder_ID: (leave blank)
ConCERTOUserName: userPrincipalName (ie, sbeaton@mydomain.com)
Last_Name: sn
First_Name: givenName
6. Click on the Save As button to save the data import specifications to file. Save the file with a easily recognizable
name, and you can then use this file to execute future imports, or with the Schedule Data Synchronization option,
to have data imported on a regular basis.
7. Click on "Import=" if you want to ensure that only end-users who are listed in Active Directory will be listed in
CardMaker. Or, click on "Import+" if you want to only add new end-user information to the CardMaker list. See
the Data Import section, for additional information.
8. To view the end-users who have been imported into CardMaker, go to Card > View/Edit Cardholder:
In order to periodically run an import task against Active Directory, you can specify a new task under Tools > Schedule
Data Synchronization. See also the Schedule Data Synchronization section in this manual.
3. Issue template card for default user group
You will now create a template card which will enable you to transfer a Windows logon entry to all cardholders in a
user group.
1.
2.
3.
Go to Card > Issue Card > Add New. Take a card from the card stock and present it to the reader.
Ensure that the default user group for the template card is the previously created default card settings file, in the
case of our example, "GeneralUser". Then specify the Cardholder ID for the template card as
"TemplateGeneralUser", for example.
Click on Issue button to issue the template card.
4. Save a "Default" Windows logon entry on template card
1. Go to Tools > Create Managed Entries. The Logon Manager application will open.
2. Using your template card, create a Windows logon entry under Settings > Logon to Windows, and fill out its fields
as follows:
Entry Name: "Default Logon"
The value "Default Logon" in this field ensures that this Windows logon entry will be automatically designated as
the default Windows logon entry in end-user card accounts during self enrollment.
User name: "Default Logon"
The value "Default Logon" will be replaced with the cardholder’s Windows user name during self enrollment. The
Windows user name is expected to be stored in the cardholder field “ConCERTOUserName”, where it was placed
during step 2 “Import end-user data from Active Directory”. Note that the field “ConCERTOUserName” must hold
the full windows user account name (for example “myuser@mydomain.com”).
Password: Any value.
Depending on the self enrollment program settings, the password field will be filled with a value entered by the
user. Otherwise, if the user will not be prompted to enter a password, the password can be preset individually or
with the “Credentials” function under Tools > Assign Managed Entries.
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3.
4.
Domain: "Default Logon"
The value "Default Logon" will be replaced with the cardholder’s Windows domain name.
Change Permissions as desired, and save.
Close Logon Manager application.
5. Configure self enrollment options
The options selected in the Program Settings screen shot will allow users to self enroll by simply entering their current
Windows user name and password.
6. Change Windows passwords for all cardholders
To change Windows passwords for all cardholders at any time, you can follow the description provided in the next
section "Set Windows credentials for all members of a group". The password changes will be updated immediately in
the card accounts and in Active Directory, if the Program Setting “Synchronize Win Password changes with Active`
Directory” is checked.
10.2 Setup to run with more control
This section describes a more "managed" option, where you can have more choices about how you want to handle the
system. Card maintenance lifecycle steps, which are also related to Active Directory, are also included.
Assuming that end-users are already known by Active Directory, the Administrator proceeds with the following steps
in CardMaker:
1.
Specify desired card settings for default user group
2.
Import end-user data from Active Directory
3.
Issue template card for default user group
4.
Save Windows logon entry on template card
5.
Assign Windows logon entry to all members of group
6.
Set Windows credentials for all members of group
7.
Issue ConCERTO LOGON accounts to cards, or allow self-enrollment
8.
Reissue lost card
9.
Issue cards to subsequent new employees
10. Change passwords for all cardholders
Each step is explained in more detail below. You may also refer to the individual section in this manual for additional
information on any of the above topics.
1. Specify desired card settings for default user group
You must first specify the card settings that you want to use as a default, so that the end-users that are imported from
Active Directory will automatically be assigned to the default user group. If you have a large number of individuals
who will be assigned the same card settings, it is recommended that you use this user group as your default user group
- by naming this group for example, "GeneralUser".
TIP: You can always create a more exclusive user group with different card settings, to be assigned to
management personnel, for example. In this case, you would then change the User Group specification of the
management individuals after import from Active Directory has been completed, under Card > View/Edit
Cardholder.
Continuing for this example with the "GeneralUser" user group, go to Configuration > Card Settings. Specify card
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settings as desired and save as "GeneralUser". When prompted if you want to designate file 'GeneralUser.ini' as the
Default User Group Card Settings File", click on Yes.
2. Import end-user data from Active Directory
1. Go to Tools > Data Import > Open. Click on the sample file which has been provided, as a template. You will get an
error message, since the sample file does not yet contain information which is specific to your installation.
2. Change the DSN or Connection String to your access parameters. In many cases, you just need to change computer
name, and domain. Note that a DNS recognizable name is preferable to IP address if you are using SSL.
3. Enter the administrator login User ID and Password that give you privileges to access Active Directory.
4. Click on Connect. After successful connection, click on Select.
5. You may now specify the Field Names that you want to import. If you import the field names as depicted in the
image above and specified below, this will be sufficient to ensure a good working relationship between Active
Directory and CardMaker:
Card_ID: (leave blank)
Cardholder_ID: (leave blank)
ConCERTOUserName: userPrincipalName (ie, sbeaton@mydomain.com)
Last_Name: sn
First_Name: givenName
6. Click on the Save As button to save the data import specifications to file. Save the file with a easily recognizable
name, and you can then use this file to execute future imports, or with the Schedule Data Synchronization option,
to have data imported on a regular basis.
7. Click on "Import=" if you want to ensure that only end-users who are listed in Active Directory will be listed in
CardMaker. Or, click on "Import+" if you want to only add new end-user information to the ConCERTO CardMaker
list. See the Data Import section, for additional information.
8. To view the end-users who have been imported into ConCERTO CardMaker, go to Card > View/Edit Cardholder.
3. Issue template card for default user group
You will now create a template card which will enable you to transfer a Windows logon entry to all cardholders in a
user group.
1.
2.
3.
Go to Card > Issue Card > Add New. Take a card from the card stock and present it to the reader.
Ensure that the default user group for the template card is the previously created default card settings file, in the
case of our example, "GeneralUser". Then specify the Cardholder ID for the template card as
"TemplateGeneralUser", for example.
Click on Issue button to issue the template card.
4. Save Windows logon entry on template card
1. Go to Tools > Create Managed Entries. The Logon Manager application will open.
2. Using your template card, create a Windows logon entry under Settings > Logon to Windows, entitled for example
"Network logon". Change Permissions as desired, and save.
3. Close ConCERTO LOGON Manager application.
5. Assign Windows logon entry to all members of group
1. Go to Tools > Assign Managed Entries. Click on the Windows logon entry that you just created with your template
card, for example "Network logon…"
2. Click on the "Copy to" button, and select the user group that you created - in our example "GeneralUser". Click on
the "Paste" button, to paste entry to all end-users in that group.
6. Set Windows credentials for all members of group
In the Assign Managed Entries screen, click on the Credentials button, then click on the "select all" button, to set the
Windows logon credentials for all of the end-users in the user group that you created.
Click on the Set Credentials button, and choose the options that best suit your installation. Refer to the table below for
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assistance.
Set user name of selected
Windows logon entry to value of
'CardholderID'.
Recommendation: If you imported end-users from Active Directory, this option
can always be selected.
Set to default password. Default
password = …
Recommendation: Select if you want to specify a default password, for example, if
you want to specify a default password for new users that they are required to
immediately change.
Why: During import, the 'CardholderID' field in CardMaker is filled from the
Windows logon User Name field in Active Directory.
Why: Default passwords can be helpful for individuals as well as groups,
depending on your needs.
Set to random password.
Recommendation: Select if you want ConCERTO LOGON to create a random
password for each individual end-user that was selected on the previous screen.
Why: This option is appropriate for two scenarios: if you will be completely
managing the Windows passwords and the end-user will never know his Windows
password. Or, if you want to provide each end-user with their Windows password,
you can print out a Password Letter for each individual end-user (under Reports).
Do not change password.
Recommendation: Select if do not want ConCERTO LOGON to change the
Windows password for the selected end-users.
Why: Selecting this option will not affect the password entry in Active Directory if
you have elected to synchronize Windows password changes with Active directory,
and will leave the Windows logon password field for each end-user card account
blank. This is appropriate, for example, if end-users will be specifying their own
Windows logon passwords.
Click on Set Credentials button, to set end-user credentials as specified.
Important Note: If you want a Windows password change to be also immediately synchronized with Active Directory,
you must have the "Synchronize Win Password Changes with Directory" option checked under Configuration >
Program Settings > LDAP/Active Directory. Otherwise, Windows password changes will never be synched with Active
Directory, and you will have to enter changed passwords into Active Directory manually.
7. Issue ConCERTO accounts to cards, or allow self-enrollment
Since the way that you choose to use Active Directory with ConCERTO LOGON may be affected by how you choose to
issue cards, this section provides an overview of the whole process. The following scenarios for card issuance or selfenrollment are examined:
 Import end users from Active Directory, and pre-enter Windows logon user name and password into card
account.
 Import end users from Active Directory, and pre-enter only Windows logon user name into card account.
These scenarios are provided to help you decide how you want to handle the transition from manual logon to Windows
to card-enabled logon to Windows within your organization. The scenarios also include a reference to recommended
card settings, and security considerations.
Scenario 1: Import end users from Active Directory, and pre-enter Windows logon user name and password
into card account.
Advantages of this
option:
 Cardholder can use card right away to logon to Windows.
 Cardholder never needs to know Windows logon user name or password.
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 Administrator can specify if cardholder is allowed to view and/or change Windows user
name and password in the template card's Windows logon entry, under the Permissions
tab.
 Issuing ConCERTO card accounts individually to cardholders (Issuance option 1) provides
the highest level of control, or having cardholders self-enroll (Issuance option 2) provides
the highest level of convenience.
Issuance option 1:
Administrator issues
cards
Issue cards for highest level of control:
 Cardholders bring ID cards to administrator. Administrator issues ConCERTO LOGON
account to card by selecting cardholder name from Card > Issue Card option and clicking
on Issue button.
 Administrator goes to Assign Managed Entries screen, clicks on Credentials button, selects
cardholder's Windows logon entry from Managed Entry list, and sets credentials as
desired - making sure that any password change is synched with Active Directory.
How it works:
 At end-user PC, cardholder is prompted by ConCERTO LOGON to present his card to logon
to Windows.
 Upon first use, cardholder is required to change default card PIN.
 Card logon to Windows is executed using data in card account.
Recommended card settings:
 Configuration > Card Settings > PIN: Require cardholder to change default PIN with first
entry.
Issuance option 2:
Cardholders selfenroll
Self-enroll for best ease of use:
 Cardholders self-enroll with ConCERTO LOGON, using their employee/student ID#, or
Windows logon user name, or both, to register their ConCERTO LOGON account.
 Before cardholders are instructed to self-enroll, Administrator will generally set Windows
credentials for card accounts with current Windows user name and a new random
Windows password for the entire group all at once. This can be accomplished as follows:
- Announce that cardholders must use cards to logon to Windows the following Monday morning, for
example.
- The previous Friday night after the workday is over, Administrator goes to Assign Managed Entries
screen, clicks Credentials button, and credentials as desired - making sure that any password
change is synched with Active Directory.
How it works:
 At end-user PC, cardholder is prompted by ConCERTO LOGON to present his card to logon
to Windows.
 Upon first use, cardholder is prompted to enter employee/student ID#, or Windows logon
user name, or both, to register their ConCERTO LOGON account.
 Cardholder is then required to change default card PIN.
 Card logon to Windows is executed using data in card account.
Recommended card settings:
 Configuration > Program Settings > Server: Under Self Enrollment options, select desired
options, including employee/student ID#, or Windows logon user name, or both, as
desired.
 Configuration > Card Settings > PIN: Require cardholder to change default PIN with first
entry.
Considerations of this option:
 Note that in order to link cardholder with the correct card account, the corresponding
employee/student ID#, or Windows logon user name, or both, must already be present in
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the CardMaker cardholder information list under Card > View/Edit Cardholder. If these
are both stored in Active Directory, they can be imported into CardMaker. Otherwise,
import the Windows logon user name from Active Directory and manually enter the
Employee ID# into the CardMaker list, if desired.
 Since Windows logon data is already stored in the card account, and cardholders can
access it with their card simply by entering information that is known to them, this
warning is included in the self-enroll screen:
"You must ensure that you enter this information accurately, since this will effectively
register your card with your assigned account. If you enter someone else's information,
through negligence or with malicious intent, be aware that the system is completely
accountable and you will be held responsible."
Scenario 2: Import end users from Active Directory, and pre-enter only Windows logon user name into card
account.
Advantages of this
option:
 Card accounts do not contain the Windows password until the cardholder enters it into
card account upon first use.
 Cardholders can transition from manual logon to Window to card-enabled logon gradually.
Issuance:
Cardholders selfenroll
Self-enroll for gradual transitioning:
Cardholders self-enroll with ConCERTO LOGON, using their employee/student ID#, or
Windows logon user name, or both, to register their ConCERTO LOGON account.
How it works:
 At end-user PC, cardholder is prompted by ConCERTO LOGON to present his card to logon
to Windows.
 Upon first use, cardholder is prompted to enter employee/student ID#, or Windows logon
user name, or both, to register their ConCERTO LOGON account.
 Cardholder is also prompted to enter their Windows password on the self-enroll screen.
 Cardholder is then required to change default card PIN.
 Card logon to Windows is executed using data in card account and entered Windows
password. As long as there is only one Windows logon entry in the card account,
ConCERTO LOGON will automatically save Windows password to card account, so that no
further entry is needed.
Recommended card settings:
 Configuration > Program Settings > Server: Under Self Enrollment options, select desired
options, including employee/student ID#, or Windows logon user name, or both, as
desired. Specify also that Windows password entry field should be displayed on self-enroll
screen.
 Configuration > Card Settings > PIN: Require cardholder to change default PIN with first
entry.
Considerations of this option:
 Note that in order to link cardholder with the correct card account, the corresponding
employee/student ID#, or Windows logon user name, or both, must already be present in
the CardMaker cardholder information list under Card > View/Edit Cardholder. If these
are both stored in Active Directory, they can be imported into CardMaker. Otherwise,
import the Windows logon user name from Active Directory and manually enter the
Employee ID# into the CardMaker list, if desired.
 Since Windows logon data is already stored in the card account, and cardholders can
access it with their card simply by entering information that is known to them, this
warning is included in the self-enroll screen:
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"You must ensure that you enter this information accurately, since this will effectively
register your card with your assigned account. If you enter someone else's information,
through negligence or with malicious intent, be aware that the system is completely
accountable and you will be held responsible."
8. Reissue lost card
If a cardholder loses their card, you can re-issue their ConCERTO card account to their new card as described below. In
both cases below, Active Directory data will not be affected.
If end-user does not know the card PUK of his previous card or if you prefer to be physically present to re-issue
the card:
1. Add lost end-user card to hotlist under Card > Add Card to Hotlist > Report Lost Card, and select lost card from list.
2. Go to Card > Issue Card, and select end-user from list. Present new card to reader and click on Issue Card button.
3. Deliver card to end-user. End-user will use the card PIN from their previous card to access card data.
If end-user knows the card PUK of his previous card:
1. Add lost end-user card to hotlist under Card > Add Card to Hotlist > Report Lost Card, and select lost card from list.
2. Provide end-user with new card.
3. End-user opens ConCERTO LOGON Manager Application. At self enrollment screen, end-user enters required
information. When end-user is recognized as a re-issue candidate, he will be prompted to enter PUK from
previous card to access card account.
9. Issue cards to subsequent new employees
The suggested procedure for new employees is as follows:
1. Setup new end-user in Active Directory.
2. Go to Tools > Data Import and click on the Open button to open the data import specifications file that you
specified with your previous data import, and click on the "Import=" or "Import+" button, as desired. Or, if you
have setup the Data Synchronization Scheduler, you can run a preset standard task using the Run Now! button.
See the Schedule Data Synchronization section for more information.
3. In Assign Managed Entries screen, assign Windows logon entry from template card to new card account as
described above.
4. To enter Windows user name and password into card account, follow description above to set Windows
credentials. Remember that if you want a Windows password change to be also immediately synchronized with
Active Directory, you must have the "Synchronize Win Password Changes with Directory" option checked under
Configuration > Program Settings > LDAP/Active Directory.
10. Change Windows passwords for all cardholders
To change Windows passwords for all cardholders at any time, you can follow the description provided above to "Set
Windows credentials for all members of a group". The password changes will be updated immediately in the card
accounts.
Important Note: If you want a Windows password change to be also immediately synchronized with Active Directory,
you must have the "Synchronize Win Password Changes with Directory" option checked under Configuration >
Program Settings > LDAP/Active Directory. Otherwise, Windows password changes will never be synched with Active
Directory, and you will have to enter changed passwords into Active Directory manually.
Note also that as long as the "Synchronize Win Password Changes with Directory" option is checked, any Windows
password change that you execute in the Assign Managed Entries screen will be synchronized with Active Directory.
This includes changes that you make in an individual card account, for example.
10.3
Synchronized Active Directory enrollment
This section describes how to insert entries into the "ConCERTOCfg.ini" file so new end-users are automatically
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enrolled in in Active Directory, and accounts of existing users are automatically updated upon card issuance. This
feature is especially useful for organizations where end-users don't need to know the Windows logon information that
is stored by their card account or organizations where there is a high turnover of end-users, such as schools.
When this feature is used, there is no need to enter new end-users directly into Active Directory. ConCERTO
synchronizes Active Directory with the Windows logon data on each card, so that all cards can immediately be used for
logon within the network.
For existing users who are already in Active Directory:
ConCERTO LOGON generates a new Windows password and writes it both to the user's Active Directory account
(where it "resets" the password), and ConCERTO LOGON account.
For new users:
ConCERTO LOGON creates a new Active Directory account for the user, and generates a new Windows
password and writes it both to the user's Active Directory account, and ConCERTO LOGON account. In this
case, administrator typically specifies also the following fields in ConCERTO LOGON, which will transfer to the
new Active Directory account including:
Cardholder ID: When you enter the user's cardholder ID in combination with the logon domain, it will be
written to Active Directory account as Windows "User logon name". Sample format is
"55555@user.company.local".
Last Name, First Name: When you enter the user's last name and first name into the corresponding fields, they
will be written to Active Directory account.
Note that to use this feature, it is necessary to enter users into ConCERTO first, since access to Active Directory must be
controlled. For school installations, this is typically done as follows:
* Existing users are imported into CardMaker from Active Directory (see appropriate section in this manual
for assistance. They are then issued ConCERTO LOGON rights at the issuance station at the same time that
their ID card is printed.
* New users are entered into CardMaker and issued ConCERTO LOGON rights at the issuance station, ie,
students are added to CardMaker at the same time that their ID card is printed.
* When users present their cards to ConCERTO LOGON for the first time, self enrollment is automatically
(transparently) accomplished.
To activate this feature, the following three conditions must be met:
1. Using Windows Explorer, go to "Program Files\ConCERTO CardMaker" and double-click (to edit) the "ConCERTOCfg.ini"
file. Ensure that the following entries are included, and that they are set to "True":
[PWD.GEN.]
GeneratePwdAtcardIssuance=True
[SELFENROLL]
AutoSelfenroll=True
2. Go to Configuration > Program Settings > Server and confirm that under Self Enrollment, only the following four settings
are checked:
- Allow Self Enrollment
- Allow Only for Known Cardholders
- Apply Initial Windows Logon Data
- Self Re-enrollment Only Allowed for Hot-listed Cards
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3. Go to Configuration > Program Settings > LDAP/Active Directory and confirm that "Synchronize Win New User and
Password Changes" is checked, and that the server connection settings below are correct.
If, for any reason, it should happen that a user's password was not successfully updated in Active Directory, it's easy to
update manually. Simply go to Reports > Password Letter and double-click on the Password Letter that was created
for the card. Copy/paste the password from the Password Letter into the user's Active Directory account.
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11 Appendix: Using ConCERTO LOGON with Terminal Services
The installation of ConCERTO LOGON for Terminal Services (TS) is basically straight-forward. You can install both
ConCERTO LOGON Manager and ConCERTO CardMaker on the same TS server machine for testing, but for production
we recommend having Logon Manager on the TS server (= application server) computer and ConCERTO CardMaker on
another server computer. There can be several TS application servers, which all communicate with a single ConCERTO
CardMaker server. The ConCERTO CardMaker server can optionally be backed up by one or more Fail-Over CardMaker
servers.
1.
Installation of ConCERTO CardMaker for TS environment:
Installation of ConCERTO CardMaker for TS environment is no different than non-TS environments.
Note additional option for TS: as card removal action in Card Settings > WinLogon you can select "Disconnect (TS)",
which will trigger disconnect from the TS session when the card is removed from the reader on a terminal.
2.
Installation of ConCERTO LOGON Manager for TS environment:
Typically you install Logon Manager only on the TS server(s), and not on the thin client or terminal computer. If the
user will logon not only to the TS session but also to logon to Windows on the client workstation as well, Logon
Manager can also be installed on the client computer, but this case is not considered a "standard" installation and
might require specialized settings.
Installation on the TS server must be performed directly at the server computer or from a console session with admin
rights to the server. A smart card reader driver must be installed on the server. Use a reader driver diagnostic tool to
test that reader and driver are available and respond to card insertion. Note that MS Windows will transfer the smart
card services from the client computer to the TS server - so when testing the reader driver while connected to the TS
server from a console (or TS session), the reader must physically be connected to the client terminal.
After installation of Logon Manager, you must first logon to Windows with a card with Settings > Logon to Windows >
"Use card to logon to Windows…" checked. This has to be done directly at the server computer or from a console
session with admin rights. This will activate the ConCERTO Gina after reboot of the server. The server is now ready
for ConCERTO TS client sessions, as long as the client has card reader and driver installed.
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12 Appendix: Custom Scripts for Card Removal Events
Use the instructions below to make custom scripts for card removal events.
File Name:
"CardRemovalAction_ScriptsDef.ini"
This file is part of the ConCERTO LOGON Manager installation and is located in folder
[Program Files]\ConCERTO LOGON Manager\scripts\
Purpose:
Applies to ConCERTO LOGON Enterprise installations where special actions are to be performed upon card removal.
This file can be edited by administrator to include the names of custom script files that are to be executed upon card
removal.
Usage:
If this file is present with non-zero entries:
If a custom script is selected to be executed in ConCERTO CardMaker under
'Configuration > Card Settings > WinLogon', and a card with that configuration is used in a ConCERTO LOGON Manager
Windows session, the matching custom script file will be executed upon card removal.
Depending on the selected card removal action in Card Settings, ConCERTO LOGON Manager will perform one of the
following actions:
Card Settings
Action
Default script name
"No Action"
No action
"Logoff User"
Logoff User from Windows
"Lock System"
Lock computer
"Shutdown System"
Shutdown computer
"Logoff User (TSS)"
Logoff User (TSS)
"Lock System (TSS)"
Lock computer (TSS)
"Disconnect (TSS)"
Disconnect (TSS)
"Custom script 001 + Disconnect (TSS)"
Script001* + Disconnect (TSS)
CrdRemAct001.vbs
"Custom script 002"
Script002*
CrdRemAct002.vbs
"Custom script 003"
Script003*
CrdRemAct003.vbs
"Custom script 004"
Script004*
CrdRemAct004.bat
...
...
…
"Custom script 099"
Script099*
CrdRemAct099.bat
Notes:
* = If no matching script file 'Scriptxxx' defined below, the default script file names
"CrdRemActxxx.vbs" or "CrdRemActxxx.bat" will be executed.
TSS = Terminal Services Session
If this file is NOT present or has zero entries:
When a card's card settings have been configured for a custom script to be executed upon card removal, the matching
default scipt name will be used.
Rules:
Lines that start with a "'" character have been commented out and are ignored.
For example, to activate the first script name re-assignment, delete the "'" comment character in the first position and
enter your desired script file name.
Before change:
'Script001="MyCardRemovalAction1.vbs"
After change:
Script001="MyAction1_CloseOpenSessions.vbs"
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13 Appendix: Using a Failover Server
The ConCERTO CardMaker server can optionally be backed up by one or more failover ConCERTO CardMaker
server(s).
In case of failure of the primary server and with a CardMaker failover server installed, the failover server will
automatically take over the functionality of the primary server. End users will be able to logon to their Windows
sessions and aplications using ConCERTO LOGON Manager, as long as the configuration and credential data on the
CardMaker failover server is current and the server is accessible.
1.
Configuration of ConCERTO LOGON Manager client(s) to work with failover servers:
In order to enable ConCERTO LOGON Manager to connect to the failover CardMaker server in case it can't connect to
the primary server, ConCERTO LOGON Manager must know the IP address of the failover server and the sequence in
which to attempt to connect to the failover server(s). All server IP addresses of ConCERTO CardMaker servers must be
supplied in encrypted form. The encrypted addresses can be obtained by contacting your ConCERTO reseller or the
software manufacturer at concerto@scmmicro.com.
Example A of file "rfip.ini" with NO failover server:
[RFCardServer]
RFCardServerCorpName="XYZ Corporation - ConCERTO Server"
RFCardServerIP="B6E254234370456A0B068AF7E7EBE1258EAB9AD92E2FFF14"
RFCardServerPath=/rfserver/rpc.asp
Example B of file "rfip.ini" with one failover server:
[RFCardServer]
RFCardServerCorpName="XYZ Corporation - ConCERTO Server"
RFCardServerIP="B6E254234370456A0B068AF7E7EBE1258EAB9AD92E2FFF14"
RFCardServerIP2="B6E251234370456A0B067AF7E7EBE125748C40384B70B239"
RFCardServerPath=/rfserver/rpc.asp
2.
Configuration of ConCERTO CardMaker server to operate as failover server:
The failover CardMaker server should be installed on the same type of computer with identical or similar
configurations as the primary server. It must be ensured that the CardMaker installation on the failover server are
always updated to the same version as CardMaker on the primary server.
In order to ensure that the data on the failover server is current, the data and configuration files of the primary
CardMaker server should be backed up to the CardMaker failover server(s) by an automated scheduled procedure.
At the minimum, the following files should be kept synchronized:
...\Program Files\ConCERTO CardMaker\ConCERTO.ini
...\Program Files\ConCERTO CardMaker\CardMaker.ini
...\Program Files\ConCERTO CardMaker\PreSelRdrs.ini
...\Program Files\ConCERTO CardMaker\data\*.mdb
...\Program Files\ConCERTO CardMaker\CardSettings\*.ini
The file "rfip.ini" must be set to correct IP address.
For the above example B, the rfip.ini file for the first failover server would look like this:
[RFCardServer]
RFCardServerCorpName="XYZ Corporation - ConCERTO Server"
RFCardServerIP="B6E251234370456A0B067AF7E7EBE125748C40384B70B239"
RFCardServerPath=/rfserver/rpc.asp
When the rfip.ini files have been set correctly on both client and server computers, the clients will automatically
connect to the failover server in case the primary server fails.
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14 Appendix: Configuring Multiple CardMaker Stations
There are three configuration options for networks that require multiple CardMaker stations:
A
Independent Mode:
Independent CardMaker stations use individual program settings and maintain separate
databases. Although the CardMaker stations are connected over the network, they do
not share information.
This is the default mode.
B
Global Mode:
CardMaker stations linked over a network that share program settings and a database.
To set up: Install CardMaker on each desired machine. Connect each station to the same
SQL database. Then confirm that in the CardMaker Configuration menu under Local
Settings the setting for “SiteID” is the same for all CardMaker stations.
For a description of how to install the SQL database, please ask your reseller for the
ConCERTO SQL Server Installation Kit.
C
Mixed Mode:
CardMaker stations linked over a network that maintain individual program settings but
share a database.
To set up: Install CardMaker on each desired machine. Connect each station to the same
SQL database. Then in the CardMaker Configuration menu under Local Settings, you
must specify the setting for “SiteID” giving each CardMaker station a unique site ID.
For a description of how to install the SQL database, please ask your reseller for the
ConCERTO SQL Server Installation Kit.
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15 Appendix: SSL-Secured Website Setup
15.1 Open Internet Information Services and Create a Website
3.
4.
5.
6.
7.
Right-click on computer icon (with name of your computer).
From the menu, select New>Website.
Click on Next in the Welcome to the Web Site Creation Wizard screen.
For Web Site Description, enter "rfserver".
Under IP Address and Port Settings, select the IP address that you would like to assign for ConCERTO CardMaker. (A
fixed IP address must have already been assigned to the computer prior to this step.)
Click on Next to continue
8.
Under Web Site Home Directory, click on Browse and select the "data" sub-directory underneath your ConCERTO
CardMaker program directory.
Click on Next to continue.
9.
Under Web Site Permissions, select "Read" and "Run scripts"
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Click on Next to continue
10. On "You have successfully completed the Web Site Creation Wizard", click on Finish to complete.
11. Right-click on "rfserver" and select "properties" from the menu.
12. Enter "443" for SSL Port and click on OK.
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15.2 Setup SSL
Follow Microsoft instructions "How To Set Up SSL on a Web Server" MSDN Library to SSL-secure the web site
"rfserver".
(http://msdn.microsoft.com/library/default.asp?url=/library/en-us/secmod/html/secmod30.asp)
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16 Appendix: SSL-Secured Client Setup
16.1 Setup of SSL-Secured Client
After having completed the steps in Setup of SSL-Secured Website for ConCERTO CardMaker you must ensure that the
Certificate Authority's Certificate is installed on all client computers where ConCERTO LOGON Manager is installed and
configured to connect to the CardMaker server.
Follow the Microsoft MSDN Library* steps provided below to verify that the CardMaker SSL secured web service is
accessible from a ConCERTO LOGON Manager client computer:
1.
Open "Internet Explorer" browser.
2.
Enter in the browser's address field: "HTTPS://myWebServer /rpc.asp" and press Enter.
(replace the sample IP " myWebServer " with the URL or IP address of your CardMaker web service)
3.
If the Security Alert dialog box, as illustrated in the figure below, is displayed, ConCERTO LOGON Manager will not be able to connect to the
CardMaker server. Click View Certificate to see the identity of the issuing CA for the Web server certificate. You must install the CA's
certificate on the client computer. This is described below in procedure "Install the Certificate Authority's Certificate on the Client Computer."
4.
If your SSL-secured CardMaker web service is accessible, you should get the following response:
“SCM_RpcAspError:CMServer.CardSvr AccessCardSvr Error: no command string supplied.”
Note: If your ConCERTO LOGON Manager client works in server mode during a Windows session but fails during logon to Windows with a card
(error message: “can’t connect to server”), follow steps 7 - 29 of the procedure "Install the Certificate Authority's Certificate on the Client
Computer."
5.
Close Internet Explorer.
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16.2 Install the Certificate Authority's Certificate on the Client Computer
This procedure installs the issuing CA's certificate on the client computer as a trusted root certificate authority. The
client computer must trust the issuing CA in order to accept the server certificate without displaying the Security
Alert dialog box.
Perform this procedure only if your Web server certificate was issued by a Microsoft Certificate Services CA. Otherwise,
if you have the CA's .cer file, go to Step 8. Follow the Microsoft MSDN Library* steps provided below.
1.
Start Internet Explorer and browse to http:// hostname/certsrv, where hostname is the name of the computer where Microsoft Certificate
Services that issued the server certificate is located.
2.
Click Retrieve the CA certificate or certificate revocation list, and then click Next.
3.
Click Install this CA certification path.
4.
In the Root Certificate Store dialog box, click Yes.
5.
Browse to ConCERTO CardMaker Web service using HTTPS. For example:
6.
https://myWebServer/rpc.asp
The CardMaker Web service error message page should now be correctly displayed by the browser, without a Security Alert dialog box
(Figure 1).
You have now installed the CA's certificate in your personal trusted root certificate store. To enable ConCERTO LOGON Manager to call the Web
service successfully during logon to Windows, you must add the CA's certificate to the computer's trusted root store.
7.
Repeat Steps 1 and 2, click Download CA certificate, and then save it to a file on your local computer.
8.
Now perform the remaining steps, if you have the CA's .cer certificate file.
9.
On the taskbar, click Start, and then click Run.
10. Type mmc, and then click OK.
11. On the Console menu, click Add/Remove Snap-in.
12. Click Add.
13. Select Certificates, and then click Add.
14. Select Computer account, and then click Next.
15. Select Local Computer: (the computer this console is running on), and then click Finish.
16. Click Close, and then OK.
17. Expand Certificates (Local Computer) in the left pane of the MMC snap-in.
18. Expand Trusted Root Certification Authorities.
19. Right-click Certificates, point to All Tasks, and then click Import.
20. Click Next to move past the Welcome dialog box of the Certificate Import Wizard.
21. Enter the path and filename of the CA's .cer file.
22. Click Next.
23. Select Place all certificates in the following store, and then click Browse.
24. Select Show physical stores.
25. Expand Trusted Root Certification Authorities within the list, and then select Local Computer.
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26. Click OK, click Next, and then click Finish.
27. Click OK to close the confirmation message box.
28. Refresh the view of the Certificates folder within the MMC snap-in and confirm that the CA's certificate is listed.
29. Close the MMC snap-in.
* The above information contains procedure descriptions taken from the Microsoft MSDN Library.
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17 Appendix: Deactivating Card-Supported Windows Logon
If you want to deactivate the ConCERTO Gina without having to run ConCERTO LOGON Manager, you can use the tool
provided in Program Files > ConCERTO LOGON Manger > ResetCardLogon.exe, as displayed below.
This tool is useful for example, if your ConCERTO LOGON Manager installation has been corrupted (hard disk crash,
virus), and you need to reset the Windows logon.
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18 Appendix: Import String Formats
For use with Data Import tool.
String Formats
You can use any of the following characters to create a format expression for strings:
Character Description
Character placeholder. Display a character or a space. If the string has a character in the position where the
at symbol (@) appears in the format string, display it; otherwise, display a space in that position.
@
Placeholders are filled from right to left unless there is an exclamation point character (!) in the format
string.
Character placeholder. Display a character or nothing. If the string has a character in the position where the
&
ampersand (&) appears, display it; otherwise, display nothing. Placeholders are filled from right to left
unless there is an exclamation point character (!) in the format string.
<
Force lowercase. Display all characters in lowercase format.
>
Force uppercase. Display all characters in uppercase format.
!
Force left to right fill of placeholders. The default is to fill placeholders from right to left.
Numeric Formats
The following table identifies characters you can use to create user-defined number formats:
Character Description
None
Display the number with no formatting.
Digit placeholder. Display a digit or a zero. If the expression has a digit in the position where the 0 appears
in the format string, display it; otherwise, display a zero in that position.
If the number has fewer digits than there are zeros (on either side of the decimal) in the format expression,
display leading or trailing zeros. If the number has more digits to the right of the decimal separator than
(0)
there are zeros to the right of the decimal separator in the format expression, round the number to as many
decimal places as there are zeros. If the number has more digits to the left of the decimal separator than
there are zeros to the left of the decimal separator in the format expression, display the extra digits without
modification.
Digit placeholder. Display a digit or nothing. If the expression has a digit in the position where the # appears
in the format string, display it; otherwise, display nothing in that position.
(#)
This symbol works like the 0 digit placeholder, except that leading and trailing zeros aren't displayed if the
number has the same or fewer digits than there are # characters on either side of the decimal separator in
the format expression.
Decimal placeholder. In some locales, a comma is used as the decimal separator. The decimal placeholder
determines how many digits are displayed to the left and right of the decimal separator. If the format
expression contains only number signs to the left of this symbol, numbers smaller than 1 begin with a
(.)
decimal separator. To display a leading zero displayed with fractional numbers, use 0 as the first digit
placeholder to the left of the decimal separator. The actual character used as a decimal placeholder in the
formatted output depends on the Number Format recognized by your system.
Percentage placeholder. The expression is multiplied by 100. The percent character (%) is inserted in the
(%)
position where it appears in the format string.
Thousand separator. In some locales, a period is used as a thousand separator. The thousand separator
separates thousands from hundreds within a number that has four or more places to the left of the decimal
separator. Standard use of the thousand separator is specified if the format contains a thousand separator
surrounded by digit placeholders (0 or #). Two adjacent thousand separators or a thousand separator
immediately to the left of the decimal separator (whether or not a decimal is specified) means "scale the
(,)
number by dividing it by 1000, rounding as needed." For example, you can use the format string "##0,," to
represent 100 million as 100. Numbers smaller than 1 million are displayed as 0. Two adjacent thousand
separators in any position other than immediately to the left of the decimal separator are treated simply as
specifying the use of a thousand separator. The actual character used as the thousand separator in the
formatted output depends on the Number Format recognized by your system.
(:)
Time separator. In some locales, other characters may be used to represent the time separator. The time
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(/)
(E- E+ ee+)
-+$()
(\)
("ABC")
separator separates hours, minutes, and seconds when time values are formatted. The actual character used
as the time separator in formatted output is determined by your system settings.
Date Separator. In some locales, other characters may be used to represent the date separator. The date
separator separates the day, month, and year when date values are formatted. The actual character used as
the date separator in formatted output is determined by your system settings.
Scientific format. If the format expression contains at least one digit placeholder (0 or #) to the right of E-,
E+, e-, or e+, the number is displayed in scientific format and E or e is inserted between the number and its
exponent. The number of digit placeholders to the right determines the number of digits in the exponent.
Use E- or e- to place a minus sign next to negative exponents. Use E+ or e+ to place a minus sign next to
negative exponents and a plus sign next to positive exponents.
Display a literal character. To display a character other than one of those listed, precede it with a backslash
(\) or enclose it in double quotation marks (" ").
Display the next character in the format string. To display a character that has special meaning as a literal
character, precede it with a backslash (\). The backslash itself isn't displayed. Using a backslash is the same
as enclosing the next character in double quotation marks. To display a backslash, use two backslashes (\\).
Examples of characters that can't be displayed as literal characters are the date-formatting and timeformatting characters (a, c, d, h, m, n, p, q, s, t, w, y, / and :), the numeric-formatting characters (#, 0, %, E, e,
comma, and period), and the string-formatting characters (@, &, <, >, and !).
Display the string inside the double quotation marks (" "). To include a string in format from within code,
you must use Chr(34) to enclose the text (34 is the character code for a quotation mark (")).
Date Formats
The following table identifies characters you can use to create user-defined date/time formats:
Character Description
Time separator. In some locales, other characters may be used to represent the time separator. The time
(:)
separator separates hours, minutes, and seconds when time values are formatted. The actual character used
as the time separator in formatted output is determined by your system settings.
Date Separator. In some locales, other characters may be used to represent the date separator. The date
(/)
separator separates the day, month, and year when date values are formatted. The actual character used as
the date separator in formatted output is determined by your system settings.
Display the date as ddddd and display the time as
c
ttttt, in that order. Display only date information if there is no fractional part to the date serial number;
display only time information if there is no integer portion.
d
Display the day as a number without a leading zero (1 – 31).
dd
Display the day as a number with a leading zero (01 – 31).
ddd
Display the day as an abbreviation (Sun – Sat).
dddd
Display the day as a full name (Sunday – Saturday).
Display the date as a complete date (including day, month, and year), formatted according to your system's
ddddd
short date format setting. The default short date format is m/d/yy.
Display a date serial number as a complete date (including day, month, and year) formatted according to
dddddd
the long date setting recognized by your system. The default long date format is mmmm dd, yyyy.
w
Display the day of the week as a number (1 for Sunday through 7 for Saturday).
ww
Display the week of the year as a number (1 – 54).
Display the month as a number without a leading zero (1 – 12). If m immediately follows h or hh, the minute
m
rather than the month is displayed.
Display the month as a number with a leading zero (01 – 12). If m immediately follows h or hh, the minute
mm
rather than the month is displayed.
mmm
Display the month as an abbreviation (Jan – Dec).
mmmm
Display the month as a full month name (January – December).
q
Display the quarter of the year as a number (1 – 4).
y
Display the day of the year as a number (1 – 366).
yy
Display the year as a 2-digit number (00 – 99).
yyyy
Display the year as a 4-digit number (100 – 9999).
h
Display the hour as a number without leading zeros (0 – 23).
Hh
Display the hour as a number with leading zeros (00 – 23).
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N
Nn
S
Ss
ttttt
AM/PM
am/pm
A/P
a/p
AMPM
Display the minute as a number without leading zeros (0 – 59).
Display the minute as a number with leading zeros (00 – 59).
Display the second as a number without leading zeros (0 – 59).
Display the second as a number with leading zeros (00 – 59).
Display a time as a complete time (including hour, minute, and second), formatted using the time separator
defined by the time format recognized by your system. A leading zero is displayed if the leading zero option
is selected and the time is before 10:00 A.M. or P.M. The default time format is h:mm:ss.
Use the 12-hour clock and display an uppercase AM with any hour before noon; display an uppercase PM
with any hour between noon and 11:59 P.M.
Use the 12-hour clock and display a lowercase AM with any hour before noon; display a lowercase PM with
any hour between noon and 11:59 P.M.
Use the 12-hour clock and display an uppercase A with any hour before noon; display an uppercase P with
any hour between noon and 11:59 P.M.
Use the 12-hour clock and display a lowercase A with any hour before noon; display a lowercase P with any
hour between noon and 11:59 P.M.
Use the 12-hour clock and display the AM string literals as defined by your system with any hour before
noon; display the PM string literal as defined by your system with any hour between noon and 11:59 P.M.
AMPM can be either uppercase or lowercase, but the case of the string displayed matches the string as
defined by your system settings. The default format is AM/PM.
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ConCERTO CardMaker Administrator’s Manual
19 Appendix: Active Recorder Applications
Administrator can change an .ini file in ConCERTO LOGON Manager installations, if they want to specify that the AutoRecorder for Windows application logons will only offer to record applications which are predefined.
Then, when the “Enable Auto-Recorder for Windows application logons” option is activated under “Settings - General”,
the Auto-Recorder will only offer to record applications which are listed in the .ini file.
To change the “RecorderActiveApplicationList.ini” file, go to
”C:\ProgramFiles\ConCERTO LOGON Manager”
Double-click on
“RecorderActiveApplicationList.ini”
to open the file and follow the instructions provided in the file, as shown below.
'************************************************************************************************
'File Name:
'
"RecorderActiveApplicationList.ini"
'
This file is part of the ConCERTO LOGON Manager installation.
'Purpose:
'
File can be edited by user / Administrator to include the Window Title of applications
'
that should automatically be recognized by ConCERTO to bring up the Auto-Record prompt.
'
'Usage:
' If this file is present:
' Non-web Windows applications with an entry form that have at least one password field
' and have a Window title that matches a title in the list below will be available for the
' ConCERTO "Auto-Record" function.
'
' If this file is NOT present:
' Non-web Windows applications with an entry form that have at least one password field
' will be available for the ConCERTO "Auto-Record" function.
'
'Rules:
' Entries for Window title can contain "*" a wildcard charater as the first character,
' last character, or first and last character.
' In order to be recognized as active, the entries below must start with "AppWinTitle" without
' the "'" comment character. Entries must be sequentially numbered. Entries shown below are
' for demonstration purposes only and must be replaced by customized entries in order to
' activate this feature.
'************************************************************************************************
[ApplicationWindowTitles]
'AppWinTitle1="*Logon Test Application"
'AppWinTitle2="*My Application - Window Title - (to be recognized by ConCERTO Auto-Record function)"
'AppWinTitle3="*Password Application"
...
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20 Appendix: Best Practice for Web /App Design
ConCERTO LOGON Manager should not have any problems with recording most standard websites and applications.
The following conditions, however, could pose a problem and should be avoided:
Web Sites
To understand the issues facing the ConCERTO LOGON recorder, it is important to understand what information
ConCERTO LOGON stores about a web site.
 The URL of the top page (displayed in the browsers address bar). ConCERTO LOGON looks for the URL when
auto-fill is enabled. For space reasons, ConCERTO LOGON does not store URLs of sub-frames. Consider that
URLs can be very long.
 Frame name (if present).
 Form name.
 Input field name.
 Input field type (text or password, all other fields are ignored).
 And finally, input field value.
Potential Problems
 Frames
ConCERTO LOGON recognizes pages by their top parent URL. ConCERTO LOGON needs this information to
navigate to the site when the user activates the entry in ConCERTO LOGON. A link in a frame, however, will
only change the URL in the frame, the top URL stays the same. Problems occur when the linked page contains
another form with the same name as the previous form on the previous page, and if that form contains input
fields with the same names as the previous input fields. Since both pages would meet ConCERTO LOGON’s
selection criteria, it would fill both forms with the same credentials.
Auto-Submit should be avoided with forms in frames. Fortunately, frames are more and more disappearing
from modern web sites.

Self-modifying Pages
Self-modifying pages pose a similar problem as described for frames. Depending on certain input parameters,
a page using the same URL could display a form with the same name but with different input fields.
How do you recognize a self-modifying page? The URL does not change when you navigate through the page,
but contents, especially of forms, change.
Auto- Submit should be avoided with self-modifying pages.

Multiple Forms With No Names
ConCERTO LOGON distinguishes by form name, and if there are multiple forms with no names on a page, then
ConCERTO LOGON enumerates the forms in the order of their appearance. If the order changes in a new
design, then ConCERTO LOGON would fill the wrong form.
Auto-Submit should be avoided on pages with multiple forms.
Version Changes
As a general safeguard, auto-submit should not be used on web sites since their layout can change at any time. Having
auto-submit turned off will give the user the opportunity to verify that the site is still good and genuine.
Windows Applications
ConCERTO stores the following information about a Windows application:
 The window title that is displayed in the title bar. ConCERTO LOGON looks for the title when the auto-fill
feature is enabled.
 Fully qualified path and name of the application executable. ConCERTO LOGON needs this information to start
the application when the user activates the entry in ConCERTO LOGON.
 Window ID of the input field. If not available (for example, applications created with Borland compilers)
ConCERTO LOGON enumerates the windows in the order of their appearance.
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ConCERTO CardMaker Administrator’s Manual


Input field type (text or password)
And finally, input field value
Potential Problems
When the user clicks or navigates to a new input field, ConCERTO LOGON first gathers information about the window:
 Window handle
 Class name – some compilers use descriptive names such as “TextBox” or “ComboBox” while others use nondescriptive names such as “#31212”.
 Attributes – a bit combination of values representing window properties such as ‘is visible’, ‘is password’, etc.
Passwords will be only placed in fields that have the password attribute set.
Problems can arise with:
 Non-descriptive Class Names
ConCERTO LOGON is unable to determine the type of window if the class name does not describe its nature
such as “textbox” or “button”.
 Missing Attributes
If the class name didn’t yield any clues, then ConCERTO LOGON looks at attributes to further determine the
type of the window. However, this method is not always reliable. For example, a window may have an
attribute of ‘visible’, but is obscured by other windows or is placed outside of the visible screen area, so to the
user it is not visible. Well-designed programs should not have this problem, but there can be exceptions (for
example, Outlook calendar which includes an ‘invisible’ password window). ConCERTO LOGON maintains an
allow list with those applications that ConCERTO tracks for Auto-Recorder and Auto-Fill.
 Logon Dialog In Same Window as Main Application
Auto-Recorder automatically ends recording when the logon window disappeared. If an application displays
the logon dialog in the same window as the main application, then ConCERTO LOGON is unable to detect the
end of the recording session. The user needs to press the OK to end the recording and return to the ConCERTO
LOGON entry screen.
 Keystroke Recording In Password Fields
ConCERTO LOGON is able to read the text out of regular text windows; however, the operating system does
not allow this for password windows. ConCERTO LOGON uses a keystroke recorder to record entries in
password fields. The following should be avoided in a password field:
- Backspace or delete key
- Cursor keys
- Repositioning of the cursor with the mouse
If there is any doubt about the quality of the password recording, the user should verify its contents by
showing it in the clear in the Enter Logon Info screen.
Version Changes
It is fairly safe to permit auto-submit on selected Windows applications. When a new release is installed, the user
should turn auto-submit off and verify that the logon entry is still valid for the new release.
Copyright © 2011 SCM Microsystems GmbH
www.scm-concerto.com
2011-08-22
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