Report-IT Live User Manual - Ring

Report-IT Live User Manual
Version 2.3 Build 2652
June, 2010
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Report-IT User Guide v.2.3 Build 2652
Table of Contents
Foreword
0
Part I About Report-IT Live
4
Part II Getting Started
5
1 Dialing
...................................................................................................................................
Favourites or Contacts
9
Part III Home Screen Controls
11
Part IV Retransmit or Insert Reports Live
12
Part V Customising Screen Logos
13
Part VI Connection Quality & Statistics
14
Part VII 3G and Wi-Fi Network Coverage
15
Part VIII Recording a Report
17
Part IX Managing Reports
19
1 Renaming
...................................................................................................................................
a Report
20
2 Playback
...................................................................................................................................
of Reports
21
3 Trim
...................................................................................................................................
Reports for Playback
21
4 Adding
...................................................................................................................................
and Deleting Playlists
22
5 Add
...................................................................................................................................
and Remove Reports from Playlists
23
6 Locking
...................................................................................................................................
Reports
25
7 Deleting
...................................................................................................................................
Reports
25
8 Uploading
...................................................................................................................................
Reports via FTP
26
26
Part X Common Programming Tasks
1 Changing
...................................................................................................................................
Report-IT IP Addresses
27
2 Changing
...................................................................................................................................
Port Settings
27
3 Programming
...................................................................................................................................
FTP Settings
29
4 Programming
...................................................................................................................................
Audio Encoding Settings
29
5 Purchase
...................................................................................................................................
Additional Live Time
31
6 Upgrade
...................................................................................................................................
to Report-IT Live Pro
33
7 Editing
...................................................................................................................................
Favourites and Contacts
33
8 Multilingual
...................................................................................................................................
Support
35
36
Part XI Customer Support
Tieline Technology Pty. Ltd. © 2010
Contents
3
Part XII Software Licensing
36
Part XIII Credit Notices
37
Index
38
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About Report-IT Live
Tieline Report-IT is a simple application which allows a reporter to use an iPhone®¹ to
send live broadcast quality audio from a remote location to the studio. Use Report-IT to
connect to the IP address of a Tieline IP codec and send audio to the studio codec and
receive mix-minus program audio and IFB from the studio codec.
Report-IT is also capable of recording reports off-line and managing these reports for
retransmission to a studio codec at a later time, or recordings can be uploaded using
FTP file transfers.
Important Notes: This manual pertains only to the Report-IT Live and Report-IT
Live Pro versions. Report-IT Lite is a free demo version and contains only the
features described in the table below.
Report-IT Purchase Options
Report-IT is available as a free trial version called Report-IT Lite with limited recording
features. To purchase Report-IT Live go to the iTunes App Store and download the
Report-IT Live app. To upgrade to Report-IT Live Pro, make an in-app purchase as
described in the upgrading section of this documentation. The following table displays
the functionality available in each version. See Getting Started for information on
connecting live with Report-IT.
Features
Report-IT Lite
Report-IT Live*
Report-IT Live
Pro**
Price ($USD)***
Free
$29.99
$249.99
Upgrade
Live Bidirectional 15kHz
audio over both 3G and WiFi
1 Hour Free +
$25/hour
2 Hours Free +
$25/hour
No Limit
Pre-recorded reports
2 Reports
Maximum
No Limit
No Limit
Pre-recorded report length
1 Minute
Maximum
No Limit
No Limit
User/station Logo & Byline
Yes
Yes
Yes
Organise reports into
playlists
Yes
Yes
Yes
Playback pre-recorded
reports from a playlist into
a live report
Yes
Yes
Yes
FTP reports as WAV
Yes
Yes
Yes
Yes
Yes
FTP reports as LC-AAC
Tieline Technology Pty. Ltd. © 2010
About Report-IT Live
Top & tail markers for
Report-IT live playback
Yes
Yes
iPhone Contacts
integration
Yes
Yes
Codec Favourites
Yes
Yes
Simultaneously go live and
record a report
Yes
Yes
FTP report as BWF WAV
5
Yes
* Existing customers with Report-IT version 2.2 or lower get Report-IT Live for FREE.
** Existing customers with Report-IT version 2.2 or lower who have purchased Unlimited
Live Time get Report-IT Live Pro for FREE.
*** $USD amounts displayed are subject to change at any time.
2
Getting Started
Latest Features in Version 2.3
Registration screen added.
Multilingual support for English and French versions of Report-IT.
The ability to store codecs as Favourites and Contacts within Report-IT Live
and easily retrieve/edit them.
Several features added to management of reports including:
Addition of default playlists.
The ability to add custom playlists.
Support for trimming the start point and end point of recordings prior to
FTP or, retransmission of reports, and live report playback.
Added capability to insert recorded reports via playlists into a live broadcast, or
use playlists to transmit recordings to the studio off-line.
Removal of the Retransmit screen and replacement with the report playback
screen, including additional playback features like:
Report playlist selection.
Ability to view report playback progress using a playback screen with
playback audio level adjustment.
A warning screen displaying live time remaining can be programmed to appear
when reporting live.
Addition of a Codec pane on the Report Live home screen to:
Display details of the codec to which you are currently connected.
Provide access to Report-IT 'Favourites' and 'Contacts'.
New procedures for adding codec IP addresses using the Codec Address
screen for:
Entering codec IP addresses.
Adding codecs to Contacts and Favourites
Programming port numbers.
Broadcast Wave File support for FTP transfers of recordings with Report-IT
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Live Pro.
Addition of customised on-screen logo support when broadcasting live or
recording.
Getting Started
Once purchased and installed, tap the Report-IT
application on the iPhone.
app symbol to run the
When the application is opened for the first time you are prompted to register ReportIT with Tieline. This is essential with Report-IT Lite and Report-IT Live versions in
order to receive free live time hours. It is also important to register Report-IT Live Pro
to receive important information about new features as they are implemented. If you
choose to register later, tap the Information
symbol from within the 'live' or
'record' mode screens to open the Configuration page, then tap Register and fill in
the required information.
After the registration screen is closed the Configuration screen is displayed. This
will only occur the first time the app is used.
1. Tap the Codec field in the the Configuration screen.
2. Tap the Codec field underneath Favourites and Contacts.
3. Tap Codec Address and use the on-screen keypad to manually enter the IP
address of the codec to which you will connect..
4. Use the keypad to enter the numeric IP address of the codec to which you are
connecting.
5. Tap the Codec button in the top left-hand corner to save the settings and
return to the previous screen.
6. Tap to adjust TCP and UDP port settings if required.
7. Optional: Tap the Add to Favourites and Add to Contacts buttons at the
bottom of the screen to save the settings for retrieval from Contacts or
Favourites.
8. Tap the Codecs button in the top left-hand corner of the screen to return to
the Codecs screen.
9. Tap the Configuration button at the top of the Codecs screen to return to the
Configuration screen.
10.Tap the Done button in the top left-hand corner to exit Configuration and
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Getting Started
7
return to the Home screen, where the connection you have just programmed
will be visible in the Codec pane.
FTP and Other Connection Notes:
To connect to a codec with settings saved in Contacts or Favourites
previously entered into Report-IT, tap the blue arrow symbol
on the
Report Live screen to open the Codecs page. Select from either
Favourites or Contacts to choose a codec from those listed and then
select the codec URL (see Dialing Favourites or Contacts).
If you are performing FTP file transfers to an FTP server then enter the
FTP Settings and audio Encoding Settings for recordings that will be
transferred (see Programming FTP Settings for more info).
By default:
Auto Reconnection is ON (i.e. the Report-IT program will attempt to
automatically reconn ect to the studio codec if the connection is temporarily
lost). Note: Tap the Information
symbol to open the Configuration page,
then tap Advanced > Auto Reconnection to adjust this setting.
The Initial Audio Bitrate of the connection is programmed for 24Kbps. Note:
Tap the Information
symbol to open the Configuration page and tap
Initial Audio Bitrate to adjust the bit-rate setting prior to connecting. This
setting is retained for all connections until it is changed.
The Return PPM meter on the Home screen displays no audio until a
connection to the studio codec is created.
Recording of a report when connecting live is not enabled by default. See
Recording a Report for more details on recording reports.
Establishing a Connection
1. Use your finger to move the Input Slider to adjust input audio levels.
2. Tap the Connect button on the Home screen to establish the connection to the
studio codec.
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3. Use your finger to adjust the Return Slider to adjust return audio levels from the
studio codec.
Adjusting Input/Output Audio Monitoring
Input audio monitoring via the iPhone headphone output or speakers is switched off
by default prior to a connection being made. After a connection is made return audio
can be monitored via either the iPhone earphone output or the receiver.
If earphones are being used you can listen to input audio prior to connecting by
tapping the Information
symbol to open the Configuration page and then swipe
the Monitor Input switch to ON. After making a connection return audio will be
monitored if Return Channel ON in the Configuration screen remains selected
(this setting is on by default).
Important Note: If input audio is being monitored and earphones are not being
used, audio may be affected by echo caused by input audio being emitted from
the iPhone receiver.
Disconnecting a Connection
1. Tap the Disconnect button on the Home screen to end the connection.
WARNINGS - To ensure your live or recorded operations are not interrupted by
incoming phone calls and other applications:
1. Program call forwarding to voice-mail or another number; tap Settings >
Phone > Call Forwarding and then slide the switch to On.
2. Turn off the RINGER on the left-hand side of the iPhone to avoid SMS tone
interruptions. IMPORTANT NOTE: This will not prevent incoming SMS
messages and will only stop alert tones. If Report-IT is being used and an
SMS is received, a dialog box with Close and Reply buttons is displayed.
ONLY press Close in response to an SMS. If you press Reply Report-IT will
shut down and suspend your recording or transmission.
3. If you are recording a report only you can switch on Airplane mode via the
iPhone Settings application. In Airplane mode no phone calls or SMS
messages will be sent to the iPhone. When you have finished recording,
Airplane mode must be turned off to retransmit or FTP your recording.
4. In the Calendar application, ensure that there are no event alarms enabled
during the planned live/recording period.
5. Ensure that no Clock application alarms are enabled during the planned
recording period.
6. Do not plug in or unplug a headset during recording. Likewise, do not dock or
undock the device during recording.
7. Do not plug the iPhone into a power source during the recording. When an
iPhone gets plugged into power, it beeps or vibrates, according to user
settings.
8. DO NOT press the iPhone HOME button when reporting live or recording, or
you will exit the Report-IT Live application.
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Getting Started
9
If you can't enable call forwarding before your report and you receive an
incoming call, decline the call ASAP using the Decline button on the iPhone
screen. From the time that the incoming call alert is shown, to the time the
decline button is pressed, recording will cease and silence will be transmitted.
¹ iPhone is a tradem ark of Apple Inc., registered in the U.S. and other countries.
2.1
Dialing Favourites or Contacts
Dialing using Report-IT Favourites
1. Tap the arrow symbol on the Report Live home screen to open the Codecs
page.
2. Tap Favourites, then tap to select a codec from those listed.
3. Tap the codec URL to load it into Report-IT and return automatically to the Report
Live Home screen.
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4. Tap the Connect button on the Home screen to establish the connection to the
studio codec.
5. Use your finger to move the Return Slider, or use the iPhone volume buttons to
adjust return audio levels from the studio codec.
Dialing using Contacts
It is also possible to dial using codec 'contacts' entered into your iPhone contact list.
1. Tap the arrow symbol on the Report Live home screen to open the Codecs
page.
2. Tap Contacts, then navigate to the contact you want.
3. Tap the contact to select it and tap the URL to load it into Report-IT.
4. Tap the Connect button on the Home screen to establish the connection to
the studio codec.
5. Use your finger to move the Return Slider, or use the iPhone volume buttons
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Getting Started
11
to adjust return audio levels from the studio codec.
3
Home Screen Controls
Feature
1 Record/Connected
indications
2 Input PPM
3 Return PPM
4 Codec connection
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Description
Displays flashing green symbol when connected live
(orange symbol while connecting) and REC flashes red
when recording
Displays microphone input level; keep levels peaking in the
green region of the PPM (as displayed). the PPM meters in
Report-IT display average power for audio and represent
the following:
First green indicator is -29.5dB.
First yellow indicator is -13.0dB.
First red indicator is -5.5dB
Displays return audio level from the studio codec when
connected and monitored input (if enabled); keep levels
peaking in the green region of the PPM (as displayed)
Displays the address of the codec to which Report-IT is
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programmed to connect; tap the arrow to select or
program a new address
5 Connect/Disconnect Tap the Connect button to establish a connection to the
button
studio codec; when connected, tap the red Disconnect
button to disconnect.
6 Screen lock button Tap to lock screen controls when connected to ensure
settings cannot be accidentally adjusted; buttons and
sliders are greyed out and disabled when locked
7 Home/Statistics
Tap to toggle between the Home screen and the Statistics
page toggle
screen to view connection statistics. A swipe gesture left/
right can also be used to navigate between the screens.
8 Configuration
Tap to open the Configuration screen and adjust
Information
Connection and Audio settings
9 Return slider/fader Slide to adjust return/monitor audio levels
4
1 Mute button
0
Tap to mute return audio from the studio codec (turns blue
when muted)
1 Input Slider/Fader
1
Slide to adjust microphone input levels
1 Record Symbol
2
Indicates a report is either recording or not recording
1 Activity button
3
Tap to select the activity you want to perform with ReportIT Live; Report Live, Record a Report or Manage Your
Reports
Retransmit or Insert Reports Live
Recordings can be retransmitted to the studio or inserted into live reports using playlists
displayed on the Playback Reports screen. (See Add and Remove Reports from
Playlists for more info)
1. Tap the Activity
button in the top-right corner of the Home screen and then
tap Report Live.
2. Tap the Connect button on the Home screen to establish a connection to the
studio codec (see Getting Started for more connection details).
3. Swipe your finger to the left to reveal the Playback Reports screen.
4. Tap the arrow
to select the playlist you want from the default and custom
playlists displayed.
5. Tap the Report Live button in the top-left hand corner of the screen to return to
the Playback Reports screen.
6. Tap a report to select it from the playlist of recordings.
7. Press the play symbol to play the report. Note: this automatically mutes the iPhone
microphone during playback.
8. Tap Now Playing if you want to adjust the report playback level.
9. Swipe your finger to the right to return to the Report Live screen at the completion
of playback.
10.Tap the Disconnect button on the Report Live Home screen to end the
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Retransmit or Insert Reports Live
13
connection.
Feature
1 Playlist button
Description
Tap to display all reports in the selected playlist
2 Now playing button Tap to display the currently selected recording
3 Current playlist
The name of the currently selected playlist
4 Select playlist arrow Press
to select a new playlist
5 Current report
Indicates the currently selected report
selected
6 Playback indicator Elapsed playback indication
7 Playback controls
5
Play, pause,and skip report controls
Customising Screen Logos
A cool feature on Report-IT Live is the ability to add your station logo to the screen when
reporting for additional branding opportunities in print and visual media.
Saving a Logo into Report-IT Live
Prior to programming your logo onto the Report-IT Live screen you need to save it
into the iPhone Camera Roll. One of the easiest ways to do this is to:
1. Email or SMS the image to your iPhone.
2. Tap the image, then tap the tap the Activity
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button in the bottom-left corner of
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the screen.
3. Tap Save Image.
Customising the Logo Screen
1. Open Report-IT Live and tap the Information
symbol from within the 'live' or
'record' mode screens to open the Configuration page, then tap Logo.
2. Use your finger to swipe the Display Logo switch from OFF to ON.
3. Tap the image displayed in the Logo Image pane and select the Camera Role
that your logo is saved within.
4. Tap the logo to select it, then tap Choose in the bottom right-hand corner of the
screen.
5. The image should now be displayed in the Logo screen.
6. Tap Logo Byline to add a byline to your image, e.g. your station's call-sign or the
reporter's name, then tap Done.
7. Tap Configuration in the top left-hand corner of the Logo screen to exit logo
configuration.
8. Tap Done in the top left-hand corner of the Configuration screen to finish
programming.
Viewing the Logo Screen when Live
1. Open Report-IT Live and navigate to the Report Live screen.
2. Connect live and then swipe to the left three times to view the Logo screen.
Viewing the Logo Screen when Recording
1. Open Report-IT Live and navigate to the Record a Report screen.
2. Commence recording and swipe to the left to view the logo screen.
6
Connection Quality & Statistics
When a connection is live and you are viewing the Report Live screen, swipe to the left
twice to view the Statistics screen and view current connection statistics.
In order of viewing from the top of the screen you can see:
1. Cxn Duration: The duration of the current or last connection.
2. Cxn Data: the amount of data used over the current or last connection.
3. Bitrate: the bit-rate of an active connection.
4. Link Quality: the local and remote link qualities of an active connection.
5. Live Time Left: the amount of live time remaining if Report-IT Live Pro is not
purchased.
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Connection Quality & Statistics
15
Want to Learn More about Tieline Codecs?
To learn more about the audio functions available within the Report-IT application and
Tieline codecs, please visit www.tieline.com/support, select the codec that you have
installed at the studio and download the user manual for that codec. Online support is
also available via support@tieline.com and the Tieline forums at http://forums.tieline.
com.
7
3G and Wi-Fi Network Coverage
Report-IT Live will operate over 3G wireless broadband networks and Wi-Fi connections.
By default the iPhone connects to an available Wi-Fi network that it has been registered
to, rather than a 3G network. With Report-IT Live it is possible to connect in the following
ways.
WARNING: The purchase price of Report-IT Live does not include network airtime/
data costs. Please check these fees and charges with your cell phone network
provider.
Programming to Connect over Wi-Fi Only
1. Register the iPhone to the wireless network you are operating within.
2. Open Report-IT Live and tap the Information
symbol from within the 'live' or
'record' mode screens to open the Configuration page, then tap Advanced >
Auto Reconnection > Across Networks and make sure this setting is Off.
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3. Tap the Configuration button at the top of the screen to return to the
Configuration screen.
4. Tap Done at the top of the Configuration screen to confirm the new settings.
Programming to Connect over 3G Wireless Broadband Networks Only
There are two different ways to make sure the iPhone will only connect over 3G
networks.
1. Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn
the Wi-Fi setting to Off, or
2. If you connect initially over 3G but move across both 3G and Wi-Fi networks,
you can ensure that you will always connect over 3G if the connection is
temporarily lost. Open Report-IT Live and tap the Information
symbol from
within the 'live' or 'record' mode screens to open the Configuration page,
then tap Advanced > Auto Reconnection > Across Networks and make
sure this setting is Off. (Note: This allows you to use both Wi-Fi and 3G when
you are not using Report-IT Live).
To save the settings:
Tap the Configuration button at the top of the screen to return to the
Configuration screen.
Tap Done at the top of the Configuration screen to confirm the new
settings.
Programming to Connect over Wi-Fi with Automatic Failover to 3G
Report-IT Live will connect over Wi-Fi by default if the iPhone is registered to a Wi-Fi
network. It can also failover to 3G if the Wi-Fi network becomes unavailable. Ensure
the following settings are programmed:
1. Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn
the Wi-Fi setting to On.
2. Open Report-IT Live and tap the Information
symbol from within the 'live'
or 'record' mode screens to open the Configuration page.
3. Tap Advanced > Auto Reconnection and check:
Auto Reconnect is On
Across Networks is On
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3G and Wi-Fi Network Coverage
17
4. Tap the Configuration button at the top of the screen to return to the
Configuration screen.
5. Tap Done at the top of the Configuration screen to confirm the new
settings.
When these settings are configured, if you lose a connection, the phone will attempt
to connect to the studio over 3G.
Important Note: If a Wi-Fi network is not available it will connect over 3G with
these settings. If a 3G network is not available and Wi-Fi is available, then WiFi will be the network selected for connecting. You can tell which network you
are connected to by checking for the Wi-Fi symbol in the top left-hand corner of
the iPhone screen.
Wi-Fi
Symbol
8
Recording a Report
When Report-IT Live is used to record audio, it makes use of whatever free memory is
available on your iPhone. The maximum duration of a recording is entirely dependant
upon how much memory you have available on your iPhone.
Automating the Recording of All Live Reports
It is possible to simultaneously record all reports and stream live audio after a live
connection to a studio codec is established.
1. Tap the Configuration Information symbol in the bottom-right corner of the
Home screen.
2. Use your finger to slide the Record ON Connect switch from Off to On.
Important Notes:
If Auto Reconnect is On then recording will not stop if disconnection occurs. T
ap the Information
symbol to open the Configuration page, then tap
Advanced > Auto Reconnection to view and adjust this setting.
If Auto Reconnect is Off then recording will stop if disconnection occurs.
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If the application runs out of live time when connected then recording will stop
immediately after disconnection.
Record a Report without a Live Connection
Off-line interviews can be recorded for retransmission to a studio codec later or for
FTP file transfers.
1. Tap the Activity
button in the top-right corner of the Home screen and
then tap Record A Report.
2. Use your finger to move the Input Slider and adjust audio input levels.
3. Tap the Record button to start recording.
4. Tap the Stop Recording button when you have finished recording.
Managing Recorded Reports
Recorded reports can be managed by tapping the Activity
button in the top-right
corner of the Home screen and selecting Manage Your Reports. For more
information see Managing Reports.
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Managing Reports
9
19
Managing Reports
To manage reports that have been recorded tap the Activity
button in the top-right
corner of the Home screen and then tap Manage Your Reports.
The Manage Reports screen categorises recorded reports and allows you to:
1. View reports easily.
2. Add and view playlists of reports.
Tap a category to find the report you want to select and open the Manage Report
screen.
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Report Management Options
Tap a report listed in the Manage Report screen to view it in the Report screen.
From here you can perform a variety of editing functions:
1. Rename a Name.
2. Play a report: listen to a report and trim it for playback.
3. Upload a report using FTP: send a report to the studio using FTP
4. Add the report to playlists.
5. Lock/Unlock the report settings.
9.1
Renaming a Report
1. Tap the Activity
button in the top-right corner of the Home screen and then tap
Manage Your Reports.
2. Tap a playlist to find the report you want to select, then tap the report to view it in the
Report screen.
3. Tap the Edit button in the bottom-left corner of the Report screen.
4. Tap the Name field on the screen.
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Managing Reports
21
5. Rename the report and tap the Report
button to return to the Report screen.
6. Tap the Done button in the bottom-left corner of the Report screen to save any
changes.
9.2
Playback of Reports
1. Tap the Activity
button in the top-right corner of the Home screen and then tap
Manage Your Reports.
2. Tap a playlist to find the report you want to select, then tap the report to view it in the
Report screen.
3. Tap Play Report on the Report screen.
4. Tap the Play/Pause symbols to play and pause the current report.
5. Use your finger to slide the Playback Level Slider (top) and adjust audio playback
level.
6. Use your finger to slide the play-head along the Scrubber Bar and skip to any point
along the report timeline.
Feature
1 Playback Level
Slider
2 Scrubber Bar
9.3
Description
Slide the marker to adjust playback audio levels
Slide the marker to skip to a point along the report timeline
Trim Reports for Playback
It is possible to trim the top and tail of a recorded report and store this setting for
playback.
Important Note: Trimming a report will not affect the original recording and only
affects live report playback of recordings. Reports that are sent via FTP are not
trimmed.
1. Tap the Activity
button in the top-right corner of the Home screen and then
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tap Manage Your Reports.
2. Tap a category playlist to find the report you want to select and open Report
screen.
3. Tap Play Report on the Report screen.
4. Tap the Edit button in the bottom left-hand corner.
5. Tap the play symbol to playback audio and determine the playback start point for
the report. You can also use your finger to slide the play-head along the Scrubber
Bar and skip to any point along the report timeline.
6. When you are happy with the position tap Start to program to position of the
playback start marker.
7. Next playback audio to determine the end-point of the report, then tap End.
8. Tap Done in the bottom-left corner of the screen to save the report settings.
Feature
Description
1 Play/Pause Symbol Tap to play and pause the recording
9.4
2 Start button
Tap to program the start point for report playback
3 End Button
Tap to program the end point for report playback
4 Start/End markers
Time indication for start and end markers
5 Done/Edit button
Tap to edit and store settings
Adding and Deleting Playlists
It is possible to create Report-IT Live playlists for sequential playout of recordings and
management of recordings. The three default playlists in Report-IT Live to which reports
are automatically added are:
1. All Reports.
2. Today's Reports.
3. Most Recent 10 Reports.
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Managing Reports
23
Adding a New Custom Playlist
Custom playlists can be created to allow you to manually add a recording to your own
playlist.
1. Tap the Activity
button in the top-right corner of the Home screen and
then tap Manage Your Reports.
2. Tap Add New Playlist.
3. Use the on-screen keypad to enter a playlist name.
4. Tap Done to create the new playlist.
Deleting a Custom Playlist
1. Tap the Activity
button in the top-right corner of the Home screen and then
tap Manage Your Reports.
2. Tap the Edit button in the bottom left-hand corner of the screen.
3. Tap the red delete
symbol adjacent to the playlist you want to delete.
4. Tap the Delete
button to remove the playlist.
9.5
Add and Remove Reports from Playlists
Custom user playlists need to be created before attempting to manually add a recording
to these playlists. Custom playlists are easily identifiable because they are displayed
separately below the default playlists. (See Adding and Deleting Playlists for more details
on adding playlists)
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Adding a Report to a Playlist
1. Tap the Activity
button in the top-right corner of the Home screen and then
tap Manage Your Reports.
2. Tap the default or custom playlist that contains the report you want to add to
another playlist.
3. Tap to select the report you want to program.
4. Tap Playlists in the Report screen to view all custom playlists, then tap to select
each individual playlist the recording needs to be added to.
5. Tap the Report
button to return to the Report screen and save all changes.
Removing a Report from a Playlist
Removing a report from a custom playlist does not delete the actual recording itself.
To delete a recording see Deleting Reports.
1. Tap the Activity
button in the top-right corner of the Home screen and
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25
then tap Manage Your Reports.
2. Tap the playlist that contains the report you want to remove.
3. Tap the Edit button in the bottom left-hand corner of the screen.
4. Tap the red
symbol adjacent to the report you want to remove.
5. Tap the Remove
button to remove the report.
6. Tap the Done button to finish editing.
9.6
Locking Reports
Locking a Report from Editing
1. Tap the Activity
button in the top-right corner of the Home screen and then
tap Manage Your Reports.
2. Tap a category playlist to find the report you want to select, then tap the report to
view it in the Report screen.
3. Tap the Edit button in the bottom-left corner of the Report screen.
4. Use your finger to slide the Lock Report switch from OFF to ON.
5. Tap the Done button in the bottom-left corner of the screen to save the new
setting.
9.7
Deleting Reports
Reports can only be deleted from one of the default playlists:
All Reports.
Today's Reports.
Most Recent 10 Reports.
1. Tap the Activity
button in the top-right corner of the Home screen and then tap
Manage Your Reports.
2. Tap to select the default playlist that the report you want to delete is within.
3. Tap the Edit button in the bottom left-hand corner of the screen.
4. Tap the red delete
symbol adjacent to the recording you want to delete.
5. Tap the Delete
button to delete the report permanently.
6. Tap OK in the Confirm Delete dialog to confirm the deletion.
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9.8
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Uploading Reports via FTP
1. Tap the Activity
button in the top-right corner of the Home screen and then tap
Manage Your Reports.
2. Tap a category playlist to find the report you want to select, then tap the report to view
it in the Report screen.
3. Tap FTP Report on the Report screen.
4. Tap the Upload button to upload the report to the FTP server programmed into the
Report-IT app (see Programming FTP Settings for more FTP programming
information).
10
Common Programming Tasks
Configuration of Report-IT Live is very simple and intuitive. It is very simple to:
Change the IP address of the device you are connecting to.
Change Port Settings.
Program FTP server settings.
Program Audio Encoding Settings.
Edit Favourites and Contacts.
Report-IT Live users also have 2 options for the purchase of Live Time for live
broadcasting:
Purchase additional pre-paid live time hours.
Upgrade to Report-IT Live Pro (Unlimited live time).
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Common Programming Tasks
10.1
27
Changing Report-IT IP Addresses
1. Tap the Information
symbol from within the 'live' or 'record' mode screens to open
the Configuration page.
2. Tap the Codec field in the Connection pane on the screen.
3. Tap the Codec field on the Codecs screen.
4. Tap the IP Address/Hostname field and use the on-screen keypad to add a new IP
address (or host name).
5. Tap to adjust TCP and UDP port settings if required.
6. Tap the Codecs button in the top left-hand corner to save the settings and return to
the Codecs screen.
7. Tap the Configuration button in the top left-hand corner to return to the
Configuration screen.
8. Tap Done at the top of the Configuration screen to exit the Configuration screen.
9. Press the Connect button on the Report Live screen to connect to the studio. (Note:
Tap the Activity
button in the top-right corner of the Home screen and then tap
Report Live if this screen is not displayed).
10.2
Changing Port Settings
As a default, Report-IT Live uses TCP port 9002 to send session data with connection
information and UDP port 9000 to send audio. The session port always uses the TCP
protocol because this protocol is the most likely to get through firewalls – ensuring critical
session data (including dial, connect and hang-up data) will be received reliably.
In TCP/IP and UDP/IP networks the codec port is the endpoint of your connection and by
using different ports, several codecs in your studio
can use the same static public IP address. In this situation, when data is received from
several remote codec devices at a single public IP address at the studio, port information
is translated from data packets to ensure the correct packets are sent to the correct
studio codecs. This process is performed by PAT (Port Address Translation), which is a
feature of NAT (Network Address Translation) devices.
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If you need to reprogram the default Report-IT Live port numbers, please consult your IT
system administrator for assistance on port allocation.
Changing Report-IT Port Numbers
1. Open Report-IT Live and tap the Information
symbol from within the 'live' or
'record' mode screens to open the Configuration page, then tap the Codec field
in the Connection pane on the screen.
2. Tap the Codec field on the Codecs screen.
3. Tap TCP Session Port and use the on-screen keypad to adjust the port number.
4. Tap Audio Port and use the on-screen keypad to adjust the port number.
5. Tap the Codecs button at the top of the screen to save all settings.
6. Tap the Configuration button in the top left-hand corner to return to the
Configuration screen.
7. Tap Done at the top of the Configuration screen to exit the Configuration
screen.
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Important Note: Tap Default Value to return the port setting to the factory default.
10.3
Programming FTP Settings
There are two elements involved in programming FTP transfers of audio recordings:
1. Programming of FTP server settings.
2. Programming audio encoding settings.
Programming FTP Server Settings
1. Tap the Information
symbol from within the 'live' or 'record' mode screens to
open the Configuration page.
2. Scroll down and tap the FTP Settings button.
3. Tap the Server Settings button in the FTP Settings screen.
4. Tap in each field and use the on-screen keypad to enter the required settings and
then tap the FTP Settings button at the top of the screen.
Tieline FTP Server Example
5. Tap the Configuration button at the top of the FTP Settings screen and then
press the Done button at the top of the Configuration screen to confirm the
programmed settings.
10.4
Programming Audio Encoding Settings
Programming Audio Encoding Settings
1. Tap the Information
symbol from within the 'live' or 'record' mode screens to
open the Configuration page.
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2. Scroll to the bottom of the screen and tap the FTP Settings button.
3. Tap the Encoding Settings button in the FTP Settings screen.
4. Tap to select your preferred audio Encode Format and the audio encode sample
rate for your Report-IT Live recordings, and then tap the FTP Settings button at
the top of the screen.
5. Tap the Configuration button at the top of the FTP Settings screen and then
press the Done button at the top of the Configuration screen confirm the
programmed settings.
Broadcast Wave Format Support
Report-IT Live Pro supports Broadcast Wave Format (BWF) for FTP transfers of
recording. BWF is an extension of the Microsoft® WAVE audio format and provides
additional metadata for facilitating the exchange of recordings between applications.
BWF will be listed in the Encode Format pane for Report-IT Live Pro as displayed.
If you purchase Report-IT Live Pro you can also add metadata details to individual
recordings to assist with filing of reports using FTP. This option is available within
Manage Reports.
1. Tap the Activity
button in the top-right corner of the Home screen and
then tap Manage Your Reports.
2. Tap a category playlist to find the report you want to select and open Report
screen.
3. Tap Metadata to open the Metadata screen.
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4. Use the on-screen keypad to enter relevant report details.
5. Tap Done to save these settings.
10.5
Purchase Additional Live Time
Report-IT Pre-Paid Live Time is essentially a pay as you go licensing option that is similar
to pre-paid cell phones. If you have Report-IT Live Pro installed then you have unlimited
live time available.
Once hours have been used in the Report-IT Lite and Report-IT Live versions of ReportIT you will need to purchase additional hours to continue broadcasting live. Report-IT Lite
is a free trial version and if you have this installed we recommend you purchase and
download Report-IT Live from the iTunes App Store and receive two free hours of live
time, plus additional features.
Caution: The iTunes store considers live time hourly purchases as a consumable
item, which means that once hours are purchased and downloaded to your
iPhone, they cannot be re-downloaded free of charge and used again. If you delete
Report-IT from your iPhone and do not have it backed up in iTunes from where it
can be restored from, your Pre-Paid Live Time is extinguished. Pre-Paid Live
Time is not transferable between devices.
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To purchase additional hours of live time for connecting to a Tieline IP codec and
broadcasting live or retransmitting recordings:
1. We recommend that you are not connected or recording when live time is
purchased.
2. Tap the Information
symbol to open the Configuration page and tap
Purchase Live Time (Note: images display $USD amounts; subject to change at
any time).
3. Tap to select the Hours text box in the Report-IT Live Time section and enter the
number of hours you want to purchase.
4. Tap the Purchase button to initiate the purchase.
5. Tap the Buy button to confirm your In App purchase of additional live time hours.
WARNING: It is also possible to launch live time purchases by tapping the symbol
adjacent to Live Time Left in the Statistics screen. Ensure you are NOT
connected or recording if you launch a live time purchase from this screen, or your
report will be interrupted.
Live Time Remaining Notifications
Report-IT Live provides notifications automatically when live time is running low. The
factory default setting is 3 minutes and this can also be adjusted.
1. Open Report-IT Live and tap the Information
symbol from within the 'live'
or 'record' mode screens to open the Configuration page, then tap
Advanced > Auto Reconnection > Live Time Low Level.
2. Use the on-screen keypad to adjust the number of minutes warning required
prior to live time being exhausted.
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3. A pop-up dialog will be displayed on the screen when live time reaches this
point when connected live.
10.6
Upgrade to Report-IT Live Pro
Report-IT Live Pro gives you unlimited hours of live time for broadcasting live and
retransmitting recordings to a codec, as well as other unique features. To upgrade from
Report-IT Live to Report-IT Live Pro:
1. Make sure you are not reporting live or recording audio.
2. Tap the Information
symbol to open the Configuration page and tap Upgrade
(Note: images display $USD amounts; subject to change at any time).
3. Tap the Purchase button in the Upgrade screen to initiate the purchase.
4. Tap the Buy button to confirm your In App purchase of Report-IT Live Pro.
10.7
Editing Favourites and Contacts
Adding Codecs to Contacts and Favourites
1. Open Report-IT Live and tap the Information
symbol from within the 'live' or
'record' mode screens to open the Configuration page, then tap Codec.
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2. Tap the Codec field underneath Favourites and Contacts.
3. Tap Codec Address and use the on-screen keypad to manually enter the IP
address of the codec to which you will connect..
4. Use the keypad to enter the numeric IP address of the codec to which you are
connecting.
5. Tap the Codec button in the top left-hand corner to save the settings and return to
the previous screen.
6. Tap the Add to Favourites and Add to Contacts buttons at the bottom of the
screen to save the settings for retrieval from Contacts or Favourites.
7. Tap the Codecs button in the top left-hand corner of the screen to return to the
Codecs screen.
8. Tap the Configuration button at the top of the Codecs screen to return to the
Configuration screen.
9. Tap the Done button in the top left-hand corner to exit Configuration and return to
the Home screen.
Editing Favourites
1. Tap the arrow symbol on the Report Live home screen to open the Codecs
page.
2. Tap Favourites, then tap to select a codec from those listed.
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3. Tap the Edit button in the bottom left-hand corner of the screen.
4. Tap the name to edit it and tap Done to save any changes, or tap the codec URL
to edit IP address and port settings and tap Info in the top left-hand corner of the
screen to save any changes.
5. Tap Done to finish editing.
Editing Contacts
Contacts are created using the iPhone Contacts address book feature and cannot be
edited from within Report-IT Live. If any adjustment need to be made to a Contact use
the iPhone address book editing functions.
10.8
Multilingual Support
Report-IT Live supports both English and French language versions and Spanish and
Portuguese will be supported soon. To view Report-IT Live in supported languages the
iPhone needs to be set for that language by default. To program this:
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1. Select iPhone Settings > General > International > Language > [your
language selection].
2. To change the default time and date settings in the phone to your country of choice
select iPhone Settings > General > International > Regional Format > [your
country selection]. This will ensure any date information within Report-IT is in the
format for your country of choice.
11
Customer Support
To access the customer support elements within Report-IT Live tap the Information
symbol from within the 'live' or 'record' mode screens to open the Configuration page,
then tap Advanced.
12
Software Licensing
Report-IT Live has been approved for use with the Apple iPhone and is subject to Apple's
hardware and software End User Licence Agreements (EULAs) for use of this device.
See http://www.apple.com/legal/sla/
Disclaimer
Whilst every effort has been made to ensure the accuracy of this manual we are not
responsible for any errors or omissions within it, or for incidental or consequential
damage in connection with the furnishing, performance or use of this material. Tieline
makes no warranty of any kind with regards to this material, including the implied
warranties of merchantability and fitness for a particular purpose. The product
specifications and descriptions within this manual will be subject to improvements
and modifications over time without notice, as changes to software and hardware are
implemented.
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Software Licensing
37
Neither Tieline nor its suppliers shall be liable to you or to any third party for any
damages either direct, indirect, incidental, consequential or otherwise (including in
each case, but not limited to, damages for the inability to use the equipment or
access and send data, loss of data, loss of business, loss of profits, business
interruption or the like) arising out of the use of or inability to use Report-IT, even if
Tieline has been advised of the possibility of such damages.
13
Credit Notices
1. iPhone, Apple, and App Store are trademarks and/or registered trademarks of Apple
Inc., registered in the U.S. and other countries.
2. Other product names mentioned within this document may be trademarks or
registered trademarks, or a trade name of their respective owner.
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Index
-FFavorites
Favourites
adding
editing
-33G connections
15
-AAbout
36
Adding a playlist
22
Adding an IP address
5
Audio monitoring
5
Automatic Reconnection
5
-C-
9
9
33
33
Features
5
French
35
FTP reports
26
FTP Settings
programming server settings
-GGetting started
5
-H-
Connection bitrate
5
Connection quality
14
Connection statistics
14
Contacts
9
adding
33
editing
33
Controls
11
Credit Notices
37
Custom playlists
22
Customer Support
36
-D-
Home Screen Controls
11
-IInput monitoring
Insert reports live
IP address
editing
27
5
12
-LLive time
purchasing additional hours
Deleting a playlist
22
Deleting reports
25
Dialing
contacts
9
favourites
9
Disclaimer
36
Disconnecting
5
-E-
Locking reports
35
31
25
-MManaging Reports
19
Multilingual Support
35
-OOutput monitoring
English
29
5
-PPlayback report
21
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Index
Playlists
adding reports
23
removing reports
23
-U-
Port Settings
27
Programming audio encoding settings
Programming Options
26
Purchasing Live-Time
31
-RRecording
automating recording
17
managing recording
17
Recording a Report
Register Report-IT
Registration
5
Renaming a report
Report-IT Lite
about
4
features
4
17
5
Report-IT Live
about
4
features
4
in-app purchase
purchase options
20
4
4
Report-IT Live Pro
How to upgrade to
33
Report-IT Pro
about
4
features
4
Retransmit reports
12
-SScreen logos
customising
13
saving
13
viewing when live
13
viewing when recording
Software Licensing
36
Support
36
Multilingual
35
-TTCP Port Settings
Trip report
21
27
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29
UDP Port Settings
27
Upgrades
33
Upgrading Report-IT 33
-WWarnings
5
Wi-Fi connections
15
39