User Manual - DCS-550M Master SERIES2 ver2

USER OPERATING MANUAL for the
JACQUES DCS-550M SERIES II MASTER
Publication version 2 March 2003
Jacques Electronics Pty Ltd ABN 11 010 416 323
Jacques Electronics Pty Ltd
USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
In case of difficulty
Should a fault become apparent in the system, and simple checks have revealed nothing obvious,
please follow the procedure as laid out by your internal maintenance policy. It is essential that all
faults be documented in an appropriate logbook, for any future referencing.
For any further information, please contact our office during business hours on any of the following
numbers:
Phone:
07 3844 1103
Fax:
07 3844 1078
Alternatively, contact us on the Internet:
Email:
info@jacques.com.au
Web page:
www.jacques.com.au
JACQUES ELECTRONICS PTY LTD
ABN 11 010 416 323
Copyright © 2003
The contents of this document may not be reproduced, stored in a retrieval system or transmitted in
any form by any means; electronic, mechanical, photocopying, recording, or otherwise, without the
prior written permission of Jacques Electronics Pty Ltd. Jacques Electronics Pty Ltd reserves the right
to continually improve products by updating any equipment specifications, document context and
design styling. Always quote this manual publication version (found on the front cover), when
enquiring about any further product information.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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Jacques Electronics Pty Ltd
USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
Contents
SECTION 1 – Overview
The DCS-550M Series 2 Master .................................................................4
Device Identification Codes ........................................................................5
Code Types..................................................................................................5
SECTION 2 – Calling Functions
Calling a JACQUES Slave ..........................................................................7
Calling a Higher-Level Master....................................................................8
Calling a Group ...........................................................................................9
SECTION 3 – Answer Functions
Answering an Incoming call........................................................................11
Placing a call on Hold .................................................................................12
Monitor a call ..............................................................................................13
SECTION 4 – Menu Operations
User-menus..................................................................................................14
Hidden User-menus.....................................................................................14
Menu selections...........................................................................................14
User-menu list .............................................................................................15
Saving menu selections ...............................................................................16
CPU Radio...................................................................................................17
Sys Info .......................................................................................................18
Scroll Tag List.............................................................................................19
Remote Mode ..............................................................................................20
Auto Call End..............................................................................................22
Set Date/Time..............................................................................................23
Alarm Delay ................................................................................................24
Relay Settings..............................................................................................25
Get Tags?.....................................................................................................26
Isolate Slave ................................................................................................27
Scrolling through the Isolated Slaves..........................................................28
De-Isolate Slave ..........................................................................................29
Aux Channel Set..........................................................................................30
SECTION 5 – Volume Adjustment Levels
Aux Channel................................................................................................32
Call Waiting Tone .......................................................................................33
Call Connect................................................................................................34
SECTION 6 – Alarms
Alarm Codes................................................................................................35
End an Alarm ..............................................................................................35
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 1 – Overview
The DCS-550M Series 2 Master
The Jacques DCS-550M Series 2 Master is available as either a standalone or desktop Master
console. It is available as an option to the Jacques PCC-550M PC Master.
FIGURE 1 shows the front panel and switch layout for the Jacques DCS-550M Series 2 Master unit.
The main display comprises of a custom two lined LCD character display, sizing sixteen (16) large
characters, each measuring 8mm high x 5mm wide.
All user-function menus and calling information are clearly displayed on this screen.
Important Note:
Some of these user-function menus may not be enabled – depending on specific site installation
criteria. If they are not enabled, they will not appear when you scroll through the menu list.
FIGURE 1: Front panel layout of the DCS-550M Series 2 Master
5
1
2
4
3
User controls and functions:
1. Large LCD display, backlit for easy viewing
2. Sixteen user pushbuttons
3. Internal Electret Microphone
4. Eight function pushbuttons
5. Internal water-resistant speaker
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 1 – Overview
Device Identification Codes
The DCS-550M Series 2 Master displays Identification Codes that are used to represent Devices (see
FIGURE 2).
Devices are attached Intercom Slaves or Accessories that make up the JACQUES Intercom System,
and are individually controlled by the Master.
Every JACQUES Device has to be registered within the operating software by means of Identification
Codes. These codes are critical for correct Device identification and operation within the Jacques
intercom system and consist of four different individual codes:
FIGURE 2
Example of four codes displayed on the LCD
screen are:
“CELL 1” = Device Descriptor
“3” = Indicates the 3rd Tag on the list
“130” = Device Tag number
“Slave” = Device Class type
Code types
1/ Descriptor (Example: CELL 1)
A Descriptor is another software address identifier code used to identify the Device. They are
displayed on the LCD screen.
It is text up to 16 characters long (to fit within the 16-character LCD screen size), stored inside the
EEPROM memory chip located on the actual Pro Slave PCB, or inside the Concentrator unit (when
using Concentrator Slaves).
Descriptors are NOT changeable by the Operator and can only be changed by a Technician from the
Setup menu (see separate JACQUES PC Master Technical Manual), and then only from a Jacques
PCC-550M PC Master unit (usually the Highest-Level Master Station)
2/ List Tag (Example: 3)
List Tag numbers, are numbers between 1 and the last Tag found in the networked intercom system.
They are a counter value that simply lists the place a Tag is within the Tags list. Therefore, as you
scroll through the Tags, this number will increment or decrement accordingly. Every Device has a
different List Tag number.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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Jacques Electronics Pty Ltd
USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 1 – Overview
Code types (continued)
3/ Tag (Example: 130)
A Tag can be described as one of the software address identifier codes, to the rest of the system.
The Tag is stored inside the EEPROM memory chip, located on the actual Concentrator-type Slave
PCB or inside the Concentrator unit (when using Concentrator-type Slaves).
Tags are displayed on the LCD screen.
.
Tags are NOT changeable by the Operator and can only be changed by a Technician from the Setup
menu (see separate JACQUES PC Master Technical Manual), and then only from a Jacques PCC550M PC Master unit (usually the Highest-Level Master Station)
4/ Device Class (Example: Slave)
Device Class numbers, are numbers between 0 to 255 inclusive that are given to a Jacques Device.
They are used to describe the type of Jacques Device that is used with that specific Tag number,
described in one of the following ways: (see TABLE 1)
TABLE 1 - Device Classes
JACQUES ELECTRONICS DEVICE CLASSES and DISPLAYS
CLASS #
JACQUES DEVICE TYPES
LCD DISPLAY
1
2
3
4
5
6
7
8
Any other number
Slave
CPU
Printer
Audio recorder Interface
24 way I/O card
Slave Concentrator
PA Amplifier
Door / Gate Slave
Any other Device
Slave
CPU
Printer
Recordr
IO24
Concent
PA Amp
DoorSlv
<displays CLASS #>
Phone: +61 7 3844 1103
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Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 2 – Calling Functions
This Section covers the following key areas of calling devices:
• Calling a Jacques Slave
• Calling a Higher-level Jacques Master
• Calling a Group
Calling a JACQUES Slave
Note:
1.
2.
3.
There are three types of Jacques Slaves available.
Mini Slaves
Concentrator Slaves
Door Slaves
Either type of Slave can be called using the following method. However, a Door Slave can only be
called when the Door Call Answer and Special functions are enabled.
FIGURE 3: Calling a Slave
No calls: System Idle screen:
Make sure that the screen is in the System
Idle mode before sending any calls.
Begin a call:
Press the CALL key to begin a call to a Slave.
Enter the Tag number:
Type in the Tag number of the Slave you wish
to call.
EG: Slave 1-3-1 is entered, and press the
ENTER key.
The call is now connected.
The Operator can now hear the called Slave.
Example: Slave with Tag# 131
Talk button.
To SPEAK to the Slave:
Press and hold down the ENTER key.
Speak into the microphone, which is located
inside the Master unit.
To disconnect and END the Call:
Press the END key to disconnect the Call and
return to the System Idle screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 2 – Calling Functions
Calling a Higher-Level Jacques Master
FIGURE 4: Calling a Higher-Level Master
No calls: System Idle screen:
Make sure that the screen is in the System Idle
mode before sending any calls.
Make a call:
Press the A key to place a call to the Higher-level
Master.
This Master is now calling the Higher-level Master,
waiting for the higher Master to answer the call.
When the call is answered from the Higher Master,
this Master will now operate as a Slave. Therefore,
there is no PTT key.
The Operator can then speak into the microphone,
which is located inside the Master unit.
To disconnect and END the Call:
Press the END key to disconnect the Call and return
to the System Idle screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 2 – Calling Functions
Calling a Group
About Groups.
A Group is a combination of different Jacques Devices (such as PA Amplifiers and Slaves) that are
combined together to form a Group. There are up to sixteen different Groups allowed and each one
can be individually selected or all at once.
When a particular Group is selected, (by entering its group number between 1 and 16), all of those
Jacques Devices within that Group, become active. This allows the Operator to make an
announcement over a selected large area simultaneously. This is referred to as a Group-call.
FIGURE 5 (see next page) shows how to make a Group call.
It is important to note here, that the Master will remember the last Group call number, and will display
it in the screen as a star “*”.
If you want to add or delete a Group number from the last setting, you will need to do so accordingly,
as shown from the FIGURE 5 (next page) diagram.
…continued next page:
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Email: jacques@jacques.com.au
268 Montague Road, West End
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 2 – Calling Functions
Calling a Group (continued)
FIGURE 5: Calling a Group
No calls: System Idle screen:
Make sure that the screen is in the System Idle
mode before sending any calls.
Begin a Group call:
Press the CALL key and then the B key to begin a Group
call.
Select the Group number:
Enter PA Grp.
--------------Select
the
Group
number
To add
a call:
To delete
a call:
Enter PA Grp.
--*-----------To make
a call:
To end
a call:
The 16 dashes, “-“, indicates the 16 different groups
that are available for the Operator to select from. The
dash on the far left represents Group # 1. The dash on
the far right represents Group # 16. They are in
numerical order from left to right.
NOTE: The last group(s) selected will appear on the
screen as a “*” The Groups are saved in memory
after every Group call. To change the groups, you
may have to delete or add a Group(s).
Key in the required Group number:
Select the Group number by keying in that number.
EG: Group 3 is entered.
To delete that Group (example Group#3):
Press the D key.
To add that Group (example Group#3):
Press the ENTER key.
To call that Group:
The selected Group (Group 3 example) is now
confirmed by a star, “*”, replacing the dash.
Press the CALL key to connect the call to the Group.
The call is now connected.
The Operator can now make the announcement to
the PA.
Talk button.
To make the announcement to the PA:
Press and hold down the ENTER key.
Speak into the microphone, which is located inside the
Master unit.
To disconnect and END the Call:
Press the END key to disconnect the Call and return to
the System Idle screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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Jacques Electronics Pty Ltd
USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 3 – Answer Functions
This Section covers the following key areas of answering calls:
• Answering an incoming call
• Using call hold
• Monitoring a call
Answering an Incoming call
Refer FIGURE 6. The Jacques Slave CALL button is pressed within the Networked Intercom system,
initialising a call send function to the Master.
The incoming call can then be answered by the operator.
FIGURE 6:
A Jacques Slave CALL button is
pressed – a call send function is sent to
the Master.
The Master beeps to indicate a call is
waiting.
System Idle
Que: 130
Incoming call is present:
The screen will change to indicate
the Tag number of that calling
Slave. EG: 130
Answer Incoming call:
Press the ENTER key to answer
the incoming call.
The call is now connected.
CELL 1
01/01/2001 12:00
Talk button.
To SPEAK to the caller:
Press and hold down the ENTER
key.
Speak into the microphone, which
is located inside the Master unit.
Call display:
The display changes to show the
actual Tag that has been answered.
EG: CELL 1
The Operator can now hear the
caller from the Slave.
To disconnect and END the call: **
Press the END key to disconnect the Call
and return to the System Idle screen.
**If there are multiple incoming calls, the END key will end the current call and display the next call
in the queue.
To answer that next call, press the ENTER key.
Use the ENTER key to speak, use the END key to end that call.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 3 – Answer Functions
Placing a call on Hold
Incoming calls can be placed on Hold (they stay connected, but are not active), when other incoming
calls are present. Only one call can be placed on hold at a time.
FIGURE 7: Multiple incoming calls – using the call HOLD Function
In this example, two Jacques Slave CALL buttons are pressed –
Slaves with Tag#s 10 and 500.
The Master beeps to initiate these calls are waiting to be answered.
Incoming calls are present:
The screen will change to indicate the Tag number of the
calling Slaves. EG: 10, 500
System Idle
Que: 10 500
Answer the first incoming call:
Press the ENTER key to connect the first call (Slave 10).
The call is now connected and is displayed as Block C CELL 2
The display shows the calls remaining in the queue and in this example are
displayed as Que: 500.
Block C CELL 2
Que: 500
Call on Hold:
Press the HOLD key to place the active call (Slave 10) on hold.
That call is now on hold and is displayed as 10 on Hold.
The display shows the calls remaining in the queue and in this example are
displayed as Que: 500
Block A Gate
01/01/2001 12:00
10 on Hold
Que: 500
Answer the next call
Press the ENTER key to answer the next call.
The call is now connected and is displayed as Block A Gate
Press the END key to disconnect that call. There are no other
calls in the queue, but still one on Hold (from before). This is
displayed as 10 on Hold
10 on Hold
01/01/2001 12:00
Press the HOLD key to re-connect that call.
When finished, press the END key to disconnect.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 3 – Answer Functions
Monitor a call
About Monitoring
A single Jacques Slave can only be monitored at one time. Slave monitoring allows the Operator to
listen in to the selected Slave.
FIGURE 8: Monitoring a call (from the System Idle screen)
To activate the Monitor function, press the HOLD key.
Monitor
01/01/2001 12:00
Example: To monitor the Slave with Tag#
131:
Key in the Tag# 1-3-1 and press the ENTER
key.
NOTE: If nothing is heard, increase the
speaker volume by using the UP key.
Slave with Tag#131 is now being
monitored. The Operator can hear all
activity from this Slave.
CELL
1:131 Slave
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
User-menus
The DCS-550M Series 2 Master has an internal menu-select type operation.
These menus (User-menus) are used by the Operator to setup and control all aspects of Calling
operations, including enabling/disabling Remote Mode, Alarms, Radio channels, Auto Call End, etc.
The User-menus are selected and used by the Operator; however, some menus can only be set by
JACQUES technical staff, before the Master is shipped out to the customer.
These menus are known as Hidden menus.
Hidden User-menus
Hidden menus are those menu functions that are not shown (hidden) within the User-menu list. These
functions can only be enabled/disabled by JACQUES technical staff.
Hidden menus allow the versatility of custom-made functions that specific customers require,
providing the advantages of easier operation (less menus to setup and use), and the benefit to upgrade
and expand later.
Menu selections
1/ Press the MENU key from the System Idle screen (FIGURE 9). This will display the first Usermenu option (CPU Radio).
2/ Use the UP and DOWN arrow keys to find the menu you require.
3/ Once the correct User-menu is found, press the ENTER key to enter into that particular menu
function – providing the Operator with other options for that menu function.
FIGURE 9: User-menu selection from the System Idle screen
To display the menus, press the MENU
key from the System Idle screen.
CPU Radio
01/01/2001 12:00
Then use the UP DOWN keys
to scroll through the different
User-menus.
Press the ENTER key to
enter the selected menu
Channel OFF
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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Jacques Electronics Pty Ltd
USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Important Note:
Some of the function menus shown here in the User-menu list MAY NOT BE ENABLED on your
DCS-550M Master.
If they are not enabled, they will not appear when you scroll through the menu list and are known
as “Hidden-menus”. Refer to JACQUES for more details.
User-Menu list
CPU Radio
This menu switches ON or OFF the two Auxiliary audio channels, which can be heard
through the DCS-550M Master’s internal speaker.
Sys Info
This menu shows the current Master version software loaded and the Master controller
version that it is connected to.
Scroll Tag List
This menu displays all current and active Tags (Slaves, Masters and other Devices) that
are connected to the Master. This is a viewer only function and no changes can be made
to the Tags from this menu.
Remote Mode
This menu enables or disables the Remote mode. Once in Remote mode, the Master is
completely controlled by the next Higher-Level Master. All incoming calls will then be
diverted to that Higher-Level Master, after a selection of preset times.
Auto Call End
This menu is used to set the time that a call will automatically end, if no further call
activity is detected.
Set Date/Time
This menu allows the operator to change the RTC’s Time and Date locally. However, the
time and date will automatically be updated from a Higher-level Master (if used).
Alarm Delay
This menu is used to set the properties of the “Tamper Alarm” and “Button Stuck”
features that are built into the JACQUES RS485 Slaves.
Relay Settings
This menu is used to activate the Relay switching properties, located on the Slaves.
Get Tags?
This menu allows the operator to get Tag, Descriptor and Class ID information from the
connected Devices within the Intercom System.
Isolate / De-Isolate Slave
This menu allows the operator to Disable or Isolate selected Slaves from the intercom
system. When a Slave is Isolated, it is effectively disabled from the system, until it is
Enabled again (De-Isolate) from this same menu.
Aux Channel Set
This menu allows the operator to change the individual Auxiliary audio channels and
speaker volume levels of connected JACQUES Slaves.
Phone: +61 7 3844 1103
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Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Saving menu selections
Some menus require the operator to select one of a multiple choice function list. They are:
• CPU Radio
• Remote Mode
• Auto Call End
Once selected, that option needs to be saved. The options from these menus are all very important, as
they determine specific power-on functions. See these individual menus, for specific menu options.
These individual settings can be saved by pressing the MENU key and then the A key (FIGURE 10)
FIGURE 10: Saving your settings.
Select your preferred settings
from the individual menus.
Press MENU key
Press A key
Your settings have now been saved and will not need to be reprogrammed the next time this console is
re powered.
Press END to return to the
System Idle screen.
System Idle screen
Phone: +61 7 3844 1103
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Email: jacques@jacques.com.au
268 Montague Road, West End
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
CPU Radio
The CPU Radio menu (FIGURE 11) is used to change the two different Auxiliary audio channels.
These audio channels can be heard through the internal speaker of the Master.
By using the UP and DOWN keys, the operator can select between enabling Auxiliary audio channel
1, Auxiliary audio channel 2, or no channels (both channels off – no audio).
Once selected, press the ENTER key to save the selection and then press the END key to return back
to the System Idle screen.
NOTE: If your selection cannot be heard, press the UP key to adjust the channel volume.
FIGURE 11: CPU Radio menu option
Use the UP DOWN keys to select the CPU Radio menu option.
Press ENTER to begin.
CPU Radio
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Channel Off
(Both audio channels off – no audio).
Channel Off
Channel 1
Use the UP DOWN
keys to scroll through
the choices.
Channel 2
Press the ENTER key to
save the setting and return
to the CPU Radio
screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Sys Info
The Sys Info menu (FIGURE 12) shows the current Master version software loaded as well as the
Master controller version used. This is used to identify current operating software versions.
Example of Sys Info screen display. Yours may be different, due to software upgrades.
FIGURE 12: Sys Info menu option
Use the UP DOWN keys to select the Sys Info menu option.
Press ENTER to begin.
Sys Info
01/01/2001 12:00
Display shows Master console version, as well as
Master controller version
Console 1.00
Master 2.2.83
Press the END key to return to
the System Idle screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
Queensland, Brisbane, Australia 4101
Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Scroll Tag List
The Scroll Tag List menu (FIGURE 13) is used to view all Slaves, Masters and other Devices that
are connected to the Master unit. This menu functions as a viewer only and NO changes can be made
to the Tags. Once in the Scroll Tag List menu, the operator can scroll through the Devices by using
the UP and DOWN keys.
Press the END key to return to the Scroll Tag List screen. Press the END key (again) to return to
the System Idle screen.
FIGURE 13: Scroll Tag List menu option.
Use the UP DOWN keys to select the Scroll Tag List menu option.
Press ENTER to begin.
Scroll Tag List
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Use the UP, DOWN keys to
scroll through the Tags.
L1 MASTER
1:2 CPU
Examples only.
Actual content will be different to yours.
L2 MASTER
2:32 CPU
CELL 1
3:131 Slave
Press the END key to return
to the Scroll Tag List
screen.
Phone: +61 7 3844 1103
Fax: +61 7 3844 1078
Email: jacques@jacques.com.au
268 Montague Road, West End
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Web: http://www.jacques.com.au
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Remote Mode
In a multi-Master intercom system, there may be times when a Master station will be left unattended,
leaving some incoming calls unanswered.
The Remote Mode menu (FIGURE 14) allows the choice of those incoming unanswered calls to
(after a preset time has passed) be automatically diverted to the next higher-level Master.
When first switched on, the Master will either automatically go into either remote or idle modes,
depending on the options saved by the operator. For more information about remoting, see next page.
• When the Master is first turned on, it will either automatically go into either remote or idle modes,
•
•
•
•
depending on the options saved by the operator.
Press the REM or END key to turn-off the remote function (if enabled).
To disable the remote function completely, select Disable REM Key option from the menu
selection.
To otherwise enable the remote function, press the REM key.
The AutoRem 10 min, AutoRem 2 min and AutoRem 12 sec, menu options are
selected as the amount of time that passes on an unanswered incoming call, before the Master
automatically goes into remote mode.
FIGURE 14: Remote Mode menu option.
Use the UP DOWN keys to select the Remote Mode menu option.
Press ENTER to begin.
Remote Mode
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Use the UP, DOWN
keys to select the
following different
selections
These settings determine the
amount of time that passes on
an unanswered incoming call,
before the Master automatically
goes into remote mode.
Disable AutoRem will
disable this function.
Disable REM key
This setting is used to
disable the REM key on
the front panel of the
Master, stopping the
operator to turn-on/off the
remote function.
Disable AutoRem
AutoRem 10 min
AutoRem 2 min
AutoRem 12 sec
Press the ENTER key to
save the setting and return
to the Remote Mode
screen.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Remote Mode (continued)
In a multi-Master intercom system and a Master is remoted, then that Master’s operations are no
longer controlled by the operator. The calling operations are now effectively disabled. All Slaves and
Devices are all now controlled from the next-level up Master.
The following diagrams illustrates this.
FIGURE 15 shows the operators signal path between three level Masters, all are in Remote Off mode.
This allows all three Masters to individually operate and control its own level Slaves and Devices.
FIGURE 16 shows the new operators signal path between the same Masters, however the Level 2
Master is now in Remote On mode. The operators signal path has now changed.
Level 3 Master now controls Level 3 Slaves and Devices (as before) as well as all of Level 2 Slaves
and Devices (because Level 2 is in Remote On mode). Level 1 Master still controls Level 1 Slaves
and Devices (as before).
FIGURE 15
FIGURE 16
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Auto Call End
The Auto Call End menu (FIGURE 17) is used to automatically disconnect an already connected
call. It disconnects after a preset time has passed and that there is no call activity detected.
FIGURE 17: Auto Call End menu option.
Use the UP DOWN keys to select the Auto Call End menu option.
Press ENTER to begin.
Auto Call End
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Use the UP, DOWN
keys to select the
following different
selections
Disable AutoEnd
AutoEnd 2 min
AutoEnd 10 min
AutoEnd 30 min
These settings determine
the amount of time that
passes on an already
connected call, before the
Master automatically
disconnects that call.
Disable AutoEnd will
disable this function.
Press the ENTER key to
save the setting and return
to the Auto Call End
screen.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Set Date/Time
The date and time is maintained by an internal clock. The clock has a backup battery that can
maintain correct time for 3 or 4 days without power.
FIGURE 18: Set Date/Time menu option. (set from the Highest-Level Master)
Use the UP DOWN keys to select the Set Date/Time menu option.
Press ENTER to begin.
Set Date/Time
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Use the UP, DOWN
keys to select the
following different
selections of:
Seconds,
Minutes,
Hours,
Year,
Month and Day.
New Date & Time
01/01/2001 12:0X
New Date & Time
01/01/2001 12:X0
New Date & Time
X1/01/2001 12:00
Save the correct time by pressing the A key.
Press the END key to exit back to the main menu.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Alarm Delay
The Alarm Delay menu is used to set the properties of the “Tamper Alarm” and “Button Stuck”
features that are built into the JACQUES RS485 Slaves. See FIGURE 19 below for changing the
Alarm Delay properties.
Note: These Alarm features are only found with the JACQUES RS485 Slaves.
• The Tamper Alarm feature is used to alert the Operator on the Master display screen, that a
Slave has been pulled out of its mounting.
• The Button Stuck feature is used to alert the Operator on the Master display screen, that a
Slave has a jammed Call button pushed in.
FIGURE 19: The Alarm Delay menu selects the Tamper and Button Stuck Alarm options.
Use the UP DOWN keys to select the Alarm Delay menu option.
Press ENTER to begin.
Alarm Delay
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Use the UP, DOWN keys to
select the different options.
Disable Alarm
These Delay settings determine the
amount of time that passes on a valid
Alarm message to be resent to the
Master, IF the Alarm is not cleared.
EG:
- Slave produces an Alarm.
- Slave sends Alarm message to
Master
- Master displays Alarm
- Operator clears Alarm on Master
- x minutes later, the Alarm message
will reappear at the Master, IF the
Alarm is not cleared at the Slave.
The Disable Alarm
setting is used to completely
disable the Alarm function.
(The Master will not display
any Alarm messages at all).
20min. Delay
10min.Delay
2min.Delay
Press the ENTER key
to save the setting and
return to the Alarm
Delay screen.
No Delay
The No Delay setting will allow predetermined Delay times on
Alarm messages sent from the Slaves.
Button Stuck = every 2 minutes, Tamper = every 20 seconds
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Relay Settings
The DCS-550M Master can switch up to two individual Relays, which are located on the Slave
Stations. The relays need to have been correctly initialised from the Relay Settings menu (see separate
Jacques DCS-550M Technical Manual).
Note: The Slave Station Relays can only be energized during a Call Connection.
Connect the Call
1/ CALL button is pressed on a Slave. (The Relays are installed on the Slave PCB)
2/ The DCS-550M Master answers the call by pressing the ENTER key. The Call is now connected.
As soon as the Call is connected, the Slave Relays can be activated.
Activation of the Slave Relays
Default relay ON time setting:
The default Relay energise ON time is set to 1 second. This means that each relay will
automatically energise on the Slave Station for 1 second, when a Call is connected.
Changed relay ON time settings:
The energise ON time for the relays can be changed from the Relay Settings menu. (see
separate Jacques DCS-550M Technical Manual).
If these settings have changed, then the following rules apply:
If the relay ON time = 0s (0 seconds), then;
• Press the A key. Relay 1will energise
• Press the B key. Relay 2 will energise
• Ending the Call will de-energise the Relay.
If the relay ON time > 0s (> 0 seconds), then;
• Relay 1 will energise, as per Relay Settings menu. (see separate Jacques DCS-550M
Technical Manual)
• Relay 2 will energise, as per Relay Settings menu. (see separate Jacques DCS-550M
Technical Manual).
• Relay will de-energise, after the ON time = xxs setting has expired
End Call function
The End Call function (if enabled) will energise a Relay on the Slave Station for xx seconds, and
then automatically End the call. (See separate Jacques DCS-550M Technical Manual).
Default End Call setting:
The default End Call setting is NO. This means that this function is disabled.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Get Tags?
In a finished Intercom System, the Master needs to find and validate all of the connected Devices,
Tags and Class ID. This process needs doing only the once and then every time a new Device is added
to the Intercom System.
The following FIGURE 20 shows how the DCS-550M Master finds the attached Devices. When it
finds a Device, it then records its individual Tag, Descriptor and Class ID and stores this information
into its own internal Flash ROM.
This provides a database of all the Devices and Tags found within the Intercom System.
FIGURE 20: The following Get Tags procedure needs to be done when the Intercom System is first
commissioned and then every time a new Device is added to the Intercom System.
Use the UP DOWN keys to select the Get Tags menu option.
Press ENTER to begin.
Press the END key to
return to the System
Idle screen.
Get Tags ?
(1=Yes, *=No)
Press the 1 key to Get the Tags.
Press the * key to Abort and Exit.
The Master begins to search all of the Tags
and Descriptors in the Intercom System
Requesting Tags
xx Tag(s) Found
Save Tags ?
(1=Yes, *=No)
x Tags Saved
Any key to exit
Req Descriptors
Press the 1 key to Save the Tags.
Press the * key to Abort and Exit.
All of the Devices Tags, Descriptors and Class ID’s
have now been saved into the Flash ROM, located
inside the Master.
Press any key to Exit.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Isolate Slave
The Isolate Slave menu (FIGURE 21) is used to allow the operator to disable or isolate selected
Slaves within an intercom system. When a Slave is isolated, it is effectively disabled from the system,
until it is re-enabled from this same menu (see next page).
A Slave may need to be isolated if for example, a Cell or room is empty, or if the Slave is faulty or
damaged.
FIGURE 21: Isolate Slave menu option.
Use the UP DOWN keys to select the Isolate Slave menu option.
Press ENTER to begin.
Isolate Slave
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
In order to isolate a particular
Slave, that Slave’s Tag number
must be entered at the Isolate
menu, followed by the ENTER
key.
Any number of Tags can be
entered here.
Isolate
Example: Isolate Tag# 3
Example: Isolate Tag# 131
Press the END key to
return to the Isolate
Slave screen.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Isolate Slave (continued)
Scrolling through the Isolated Slaves
If ISO is displayed on the top right-hand side of the System Idle screen (FIGURE 22), it indicates
that there are one or more Slaves already isolated.
To quickly view these isolated Slaves, go to the Isolate Slave menu and then press the ENTER
key. Scroll through the isolated Slaves by using the UP and DOWN keys.
FIGURE 22: ISO is displayed on the top right of the System Idle screen.
ISO.
Use the UP DOWN keys to select the Isolate Slave menu option.
Press ENTER to begin.
Isolate Slave
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Isolate
Example:
Scroll to 2nd Isolated Slave, Tag# 3
Cell 1
2:3 Slave
Press the END key to
return to the Isolate
Slave screen.
L1 EXIT
1:131 Slave
Use the UP DOWN keys
to scroll through the Isolated Slaves
Example:
Scroll to 1st Isolated Slave, Tag# 131
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Isolate Slave (continued)
De-Isolate Slaves
If ISO is displayed on the top right-hand side of the System Idle screen (FIGURE 23), it indicates
that there are one or more Slaves already isolated. At some time, those Slaves will need to be deisolated to bring them back online into the intercom system.
To De-Isolate these Slaves, use the same procedure as the Isolate Slave function, except that the
Slave’s Tag number must be followed by a “D” key, instead of “ENTER”.
FIGURE 23: De-Isolate Slave menu option.
ISO.
Use the UP DOWN keys to select the Isolate Slave menu option.
Press ENTER to begin.
Isolate Slave
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
In order to De-Isolate a
particular Slave, that Slave’s
Tag number must be entered
at the Isolate menu,
followed by the D key.
Isolate
Any number of Tags can be
entered here.
Example: De-Isolate Tag# 3
Example: De-Isolate Tag# 131
Press the END key to
return to the Isolate
Slave screen.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Aux Channel Set
The Aux Channel Set menu (FIGURE 24) is used to allow the operator to change the auxiliary
audio channel number and volume level, for any connected Slaves, directly from the Master.
About Auxiliary audio channels:
There are two auxiliary audio channels present within the Jacques Intercom system. Usually one
channel will be connected to a radio tuner and the other to another audio source such as a CD player.
These two audio channels can each be individually activated and controlled via the Aux Channel Set
menu.
The audio from the Aux audio channels are heard through the individual Slaves speakers. The Aux
Channel Set menu is used to set the audio channels and individual volume levels.
It is noted here that even once these levels are set from the Master, the Slave can still override these
settings if that Slave has separate Volume and Aux select buttons.
FIGURE 24: Aux Channel Set menu option.
Use the UP DOWN keys to select the Aux Channel Set menu option.
Press ENTER to begin.
Aux Channel Set
01/01/2001 12:00
Press the END key to return to
the System Idle screen.
Slave?
Select the Slave to be changed by either one of two ways:
Key in the correct Tag number of the Slave (eg: 5678) and then press the ANSWER key.
Scroll through the tag list by using the UP and DOWN keys and then press the ANSWER key.
The display changes to:
Slave: 5678
Ch=1 Vol=5
…continued next page:
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 4 – Menu Operations
Aux Channel Set (continued)
Slave: 5678
Ch=1 Vol=5
Slave: 5678 is the selected Slave’s Tag number.
Ch=1 is the current channel selection value. Channels can have one of four values, they are:
• “OFF” - There are no auxiliary audio channels selected. When this is set, the volume
selection disappears from the screen.
• “1” – Auxiliary audio channel number 1 has been selected.
• “2” - Auxiliary audio channel number 2 has been selected.
• “3” – This is reserved for future use.
Vol=5 is the current volume level value. Volume levels can have one of eight values, they are:
• “0” – no volume or speaker mute.
• “1”, “2”, “3”, “4”, “5”, “6”, “7” – Slave speaker volume levels. Level 1 is the softest level,
Level 7 is the loudest level.
To change the settings:
The Ch=? and Vol=? Values can be changed in this screen.
•
•
•
Use the star “*” key to toggle between these two values.
Use the UP and DOWN keys to change the values.
Once the values have been correctly entered, press the ANSWER key to save these changes.
The display will show your new values for 3 seconds, before it goes back into Slave selection screen:
Slave selection screen:
Slave?
The top line displays the tag number of the Slave last used. You can either press the ANSWER key to
edit the same Slave (in case you made a mistake before), or enter a new Tag number as before.
Tag numbers can be in the range from 1 to 8191.
If you enter number “9999”, the selected channel number and volume level will apply to all local
intercoms.
To exit and save all changes, press the END key.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 5 –Volume Adjustment Levels
Aux Channel
During the System Idle operation (no calls), the Master console plays the selected Auxiliary Audio
Channel through its internal speaker.
The Auxiliary Audio Channel volume level, or Aux. Vol, can be adjusted accordingly by the
Operator.
Note: The Auxiliary Audio Channel volume level can ONLY be adjusted
during the System Idle screen (no calls).
FIGURE 25: From the System Idle screen, press the UP, DOWN keys to increment, and
decrement the volume level in steps of four.
System Idle screen.
Use the UP, DOWN keys to adjust
the Auxiliary volume levels
The Auxiliary volume is adjusted in steps of four.
“0” value is no volume, or speaker mute.
“64” is the maximum value.
During the adjustment, the display changes to the Aux. Vol volume adjustment screen:
System Idle
Aux. Vol. 16
After three seconds of setting the new value, the display will return to the System Idle screen.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 5 –Volume Adjustment Levels
Call Waiting Tone
During an incoming call, the Master console plays a two-tone sound through its internal speaker. This
is known as the Call-Waiting tone.
The Call-Waiting tone volume level, or Beep Level, can be adjusted accordingly by the Operator.
Note: The Call-Waiting tone volume level can ONLY be adjusted during an
Incoming Call (Call-Waiting).
FIGURE 26: When an incoming call is present, press the B, C keys to increment, and decrement the
volume level in steps of four.
Incoming Call is present:
The screen will change to indicate the Tag
number of that calling Slave. EG: 130
System Idle
Que: 130
The Call-Waiting tone volume level can
now be adjusted.
Use the B, C keys to adjust the
Call-Waiting tone volume level.
B key to increment volume
C key to decrement volume
The Call-Waiting volume level is adjusted in steps of four.
“0” value is no volume, or speaker mute.
“64” is the maximum value.
During the adjustment, the display changes to the Beep Level volume adjustment screen:
System Idle
Beep Level. 16
The Beep Level volume adjustment screen will disappear, after the Call has been answered.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 5 –Volume Adjustment Levels
Call Connect
When the incoming call has been answered by the Master, (known as Call-Connected), the Master
console plays the Caller through its internal speaker.
The Call-Connected volume level, or Call. Vol can be adjusted accordingly by the Operator.
Note: The Call-Connected volume level can ONLY be adjusted once the
incoming call has been connected.
FIGURE 27: When the incoming call has been connected, press the UP, DOWN keys to increment,
and decrement the volume level in steps of four.
Call-Connected screen.
(Call has been answered)
CELL 1
01/01.2001 12:00
Use the UP, DOWN keys to adjust
the Call-Connected volume levels
The Call-Connected volume can be adjusted in steps of four.
“0” value is no volume, or speaker mute.
“64” is the maximum value.
During the adjustment, the display changes to the Call Vol volume adjustment screen:
CELL 1
Call Vol. 16
The Call Vol volume adjustment screen will disappear, when the key (UP, DOWN) has been
released.
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
SECTION 6 – Alarms
The DCS-550M Series 2 Master constantly monitors all operations and connected Devices for any
signs of failures or disconnections. Upon sensing an error, the Master will sound an alarm and display
the relevant fault description on the LCD screen.
Alarm Codes
The following table (TABLE 2) shows the current list of Alarm codes that are displayed during a
failure of any connected Devices.
The LCD screen displays the Tag# and then the relevant fault code of the faulty Device.
TABLE 2 - Alarm Codes
ALARM TYPES AND DISPLAYED CODES
ALARM TYPES
An Alarm will sound if…
Any connected Devices (Slaves, Masters, etc)
are not responding or goes offline
Any connected (Concentrator-type) Slave has
been tampered with
Any connected Slave has a stuck CALL-button
(or CALL-button has been pressed for longer
than 4 seconds)
An unknown Tag (Device) has been found
The Remote CPU (Controller) has failed, or it
cannot Remote switch
The audio path between any connected
Slave’s Speaker and Microphone has failed
Whenever a Lower Master has been RemoteSwitched (Remoted)
FAULT CODES
Shows Tag# and…” “
Offline
Tamper
BtnFail
Unknown
RemFail
MicFail
CPU Remote
End an Alarm
If an Alarm is displayed, the Operator can quickly stop and reset it by pressing the END key.
Example:
FIGURE 28: Tag# “1004” (a Slave) has a failed microphone, which quickly prompts the following
MicFail Alarm message:
1004 MicFail
Press the END key to clear the Alarm message
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USER MANUAL - JACQUES DCS-550M SERIES 2 MASTER
For further details about JACQUES Intercom features and designs,
please visit the JACQUES website at: www.jacques.com.au
 copyright 2002 JACQUES ELECTRONICS Pty Ltd
Jacques Electronics Pty Ltd reserves the right to continually improve products by updating any
equipment specifications, document context and design styling and then passing this information onto
this document.
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Email: jacques@jacques.com.au
268 Montague Road, West End
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36