Secure Authentication using Mobile Technologies - SnapIn

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SnapIn
Secure Authentication using Mobile Technologies
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Don’t Sign In, SnapIn!
User Manual!
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SnapIn!
Don’t Sign In, SnapIn!!
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https://www.snapinauth.com!
support@snapinauth.com!
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Getting Started!
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Minimum Requirements!
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Installing the iPhone Application!
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Uninstalling the iPhone Application!
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Creating your SnapIn Account!
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Linking a new device to your SnapIn Account!
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How to SnapIn!
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Offline Mode!
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Managing your SnapIn Account!
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Unlinking a device from your SnapIn Account!
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How to set your Recovery Details!
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Recovering your SnapIn Account!
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Frequently Asked Questions!
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Glossary of Terms!
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Page 2 of 10
Getting Started!
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SnapIn is an iPhone Application that removes the need for you to remember a password
when logging into websites.!
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Security and Simplicity are the key benefits provided by SnapIn.!
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A username and password combination is currently the most common method of logging
into a website. One of the biggest problems with username, password based
authentication is people often use the same (or similar) combination across several
websites. This means is that if one of your accounts is broken into and your password is
discovered, it is much easier to break into other accounts you own because both the
username and password are similar. The second problem with passwords is that they are
limited by your memory. As technology improves and computers become more powerful,
the length of our passwords must increase in size to remain secure.!
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Today a strong password is considered one with at least 8 characters, yet an 8 character
password consisting of uppercase, lowercase and numbers can be cracked within 24
hours by todays high-end consumer PC’s. This is a problem that is only going to get worse
as the prices of computer hardware decrease and performance increases, unfortunately
our memory is not improving at the same rate.!
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SnapIn solves these security problems by hiding most of the authentication details while
keeping the system just as simple and convenient as passwords. Your iPhone is
essentially your secret which you use prove that you are who you say you are.!
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This manual will guide you through the process of installing SnapIn and configuring your
SnapIn account. It will also provide answers to common questions.!
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If you require additional assistance, email us at support@snapinauth.com.!
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Minimum Requirements!
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SnapIn iPhone Application!
1. iOS 6 or later!
2. Rear Camera!
3. Internet Connection!
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Web Browser!
1. Internet Explorer 8+ / Chrome / Firefox / Safari 5+!
2. Internet Connection!
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Installing the iPhone Application!
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Method 1.!
1. Open iTunes.!
2. Click iTunes Store.!
3. Click the search box in the top right area of the iTunes window.!
4. Type “SnapIn.” Press the Enter key when finished.!
5. Click the SnapIn App icon.!
6. Click “Free” under the SnapIn icon!
7. Enter your Apple ID and Password.!
8. Click “Get”. The SnapIn App will then download to your desktop computer.!
9. Sync your iPhone with your computer in iTunes using the proper steps. SnapIn
will now be installed on your iPhone!
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Method 2.!
1. On your iPhone, go to https://www.snapinauth.com!
2. Click the “Available on the App Store” image. You will be redirected to the App
Store App on your iPhone.!
3. Tap “Free” to the right of the screen. Then tap “Install.” !
4. Enter your Apple ID and Password. Then Tap “Ok.” The SnapIn App will then
download, and then install on your iPhone.!
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Uninstalling the iPhone Application!
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Method 1.!
1. Open iTunes.!
2. Click Apps on the sidebar.!
3. Right Click on the SnapIn App icon, then click Delete. This will delete the App from
your desktop computer.!
4. Sync your iPhone with your computer in iTunes using the proper steps. SnapIn
will now be removed from your iPhone!
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Method 2.!
1. On your iPhone, tap and hold on the SnapIn App icon. All your Apps should start to
wiggle.!
2. Tap on the ‘x’ to the top left corner of the SnapIn App. This will delete the SnapIn
App from your iPhone.
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Creating your SnapIn Account!
Account creation is done within the iPhone Application.!
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1. Open the SnapIn App. You will be taken to the welcome screen.
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2. Tap Create Account. You will
be asked to enter a unique
username, then tap Create.
Note: If the username you
enter is not unique you will be
notified. (far right image)
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3. Your device will now be
ready to scan image codes.!
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Linking a new device to your SnapIn Account!
Linking a device to a pre-existing account is done within the iPhone Application.!
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1. Open the SnapIn App. You will be taken to the welcome screen.
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2. Tap Link Account. You will be
asked to enter the username
of the account you own, then
tap Create.
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3. On an already SnappedIn
device on the same account,
scan the image code. This
should link the second device
to the account.
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4. Your device will now be
ready to scan image codes.!
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How to SnapIn!
These steps will explain how to use the application to SnapIn. We will use the SnapIn
website to log into Account Management as an example. http://www.snapinauth.com/
myaccount!
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1. Enter your Username into the website and click “SnapIn.” The website will display
an image code on screen.
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2. Use the SnapIn App to scan the image. You will then be logged in.!
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Offline Mode!
Offline Mode allows user to SnapIn without the need for an Internet Connection. You will
only be given a maximum of three offline SnapIn’s before you must use online mode.!
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Your iPhone will automatically display an offline code, when there is not active internet
connection.!
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3. Enter the code displayed on your iPhone onto the Website. You will then be logged
in as normal.!
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Managing your SnapIn Account!
SnapIn Account Management can be accessed by going to http://www.snapinauth.com/
myaccount or by clicking on “My Account” which can be found on the top right corner
anywhere on the SnapIn website. Account Management can also be done within the
SnapIn App.!
The account management page on the website and the profile page on the iOS App allows
you to update you basic information. On the website alone, you are able to manage your
linked devices, and set up your recovery question and answer. When ever you Submit you
will be notified with a pop up message.!
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Unlinking a device from your SnapIn Account!
To unlink a device form your account click the x icon corresponding to the device you wish
to unlink. You will be prompted with a final warning message to confirm that this is exactly
what you want to do. Unlinking a devise in irreversible, but this does not mean you can not
link the same device on a new or pre-existing account.!
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[ref. A] Image showing Linked Devices and Recovery Details. !
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A warning message before unlinking a device.!
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How to set your Recovery Details!
To set your Recovery Details, make sure you fill in the Question and Answer input fields
and click Submit. Please refer to ref .A.!
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You will be notified if you Recovery Details have been saved with a popup message.!
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Recovering your SnapIn Account!
Recovering your SnapIn account is done on both the SnapIn Website and SnapIn App.!
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Note: You will be unable to recover your account if you have not previously not set up your
Recovery Details. Please refer to the “How to set up your Recovery Details” section of this
user manual!
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1. Go to https://www.snapinauth.com/recover.!
2. Enter your SnapIn account name. Then click Submit. The website will display your
Recovery Question.!
3. Enter in your Recovery Answer. Then click Submit. The Website will display the code
which you must enter into the SnapIn App on your iPhone, by tapping “Create Account”
and following the steps. !
On your iPhone:!
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1. Tap Create Account. You will be
asked to enter in the username.!
2. Tap Create. You then be asked to
enter in the recovery code.!
3. Enter in the recovery code. Your
recovery code is displayed on the
website.!
4. Tap Go. Your iPhone should be
now linked to the recovered
account.
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Note: The SnapIn App will know when
an account needs to be recovered.
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Frequently Asked Questions!
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What if I lose my only linked device to my account? You will be able to link a new
device by going to http://www.snapinauth.com/recover and following the prompts.!
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Can I use my iPod Touch/iPad? Yes, as long as your iOS device has a camera and is
running iOS6 or later. You will need an active internet connection to setup the device.!
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My friend has the SnapIn App on their iPhone. Can I use their phone to SnapIn into
my SnapIn accounts? SnapIn allows users to link multiple devices to their account.
Although, SnapIn limits a device to be linked with at most one SnapIn account.!
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Glossary of Terms!
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SnapIn:
The name of the software. SnapIn is also used as a verb, meaning “authenticate”. This
word varies slightly depending on context. For example “John SnapsIn to StackOverflow”,
“Craig has SnappedIn to Bitbucket” or “Amanda is SnappingIn”.!
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SnapIn Technology:
A generic term for components in the SnapIn service. If a website uses SnapIn Technology
users can go to that website and use the SnapIn mobile application on their smartphone or
tablet to authenticate. If an organisation is running a SnapIn server internally they are
using SnapIn technology. When a user “SnapsIn” they must use SnapIn technology to
successfully do so.!
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Online Mode: Term used to explain the normal method of SnappingIn. To SnapIn by only
scanning the image code.!
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Offline Mode: To SnapIn by entering a code which has been display onscreen after the
application has failed to automate the rest of the SnapIn process.
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