TABLE OF CONTENTS
PAGE
CHAPTER 1
DX-939
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
CHAPTER 2
Installation
Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Mounting The Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Ignition Noise Interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
Tuning The Antenna For Optimum SWR . . . . . . . . . . . . . . . . . . . . . . . . . .
5
External Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
Public Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
CHAPTER 3
Operation
Solid State Citizens Band
AM Mobile Transceiver
With Blue Illuminated Lite
OWNERS MANUAL
For Sales Information Please Contact
RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.
Wilmington, NC 28411
(800) 507-0482 / (910) 686-4281
Control Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Frequency Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Procedure to Receive and Transmit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
Receiving SSB Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Alternate Microphone and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Maintenance And Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
A Few Rules That Should Be Obeyed . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
How Your CB Can Serve You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Use Channel 9 For Emergency Message Only . . . . . . . . . . . . . . . . . . . . . .
20
-1For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
CHAPTER 1 SPECIFICATIONS
LOCATION
GENERAL
Model
Channels
Frequency Range
Emission
Frequency Control
Frequency Stability
Temperature Range
Input Voltage
Antenna Impedance
Speaker Impedance
Size
Weight
DX-939
40
26.965 ~ 27.405 MHz
AM
Phase-Lock-loop (PLL) Synthesizer
0.001%
-30°C to +50°C
13.8 VDC
50 Ohms
8 Ohms
7 7/8” (W) x 9 1/4” (D) x 2 1/8” (H)
5.5 lbs.
Plan the location of the transceiver and microphone bracket before starting the
installation. Select a location that is convenient for operation and does not interfere
with the driver or passengers. In automobiles, the transceiver is usually mounted
the dash panel with the microphone bracket beside it.
AM : 4W
300 to 2500 Hz
0.005%
Better Than -55 dB
Better Than -55 dB
2.
Connect the antenna cable plug to the standard receptacle on the rear panel.
Most transceiver antennas are terminated with a type PL-259 plug and mate
with the ANT receptacle.
3.
Connect the red DC power input wire (with the fuse) to +13.8V DC. This wire
extends from the rear panel. In automobile installation, +13.8V DC is usually
obtained from the accessory contact on the ignition switch. This prevent the set
being left on accidentally when the driver leaves the car and also permits
operating the unit without the engine running. Locate the accessory contact on
most ignition switches by tracing the power wire from the AM broadcast
receiver in the car.
4.
Connect the black lead to –13.8V DC. This is usually the chassis of the car.
Any convenient location with good electrical contact (remove paint) may be
used.
5.
Mount the microphone bracket on the right side of the transceiver or near the
transceiver, using two screws supplied. When mounting in an automobile,
place the bracket under the dash so that microphone is readily accessible.
TRANSMITTER
RF Power Output
Frequency Response
Frequency Tolerance
Spurious Emission
Unwanted Sideband
CHAPTER 2 INSTALLATION
MOUNTING THE RADIO
The transceiver is supplied with a universal mounting bracket. When mounting
the bracket and radio to your car, make sure it is mechanically strong. Also, provide
a good electrical grounding connection to the chassis of the vehicle. Proceed as
follows to mount the transceiver:
1. After you have determined the most convenient location in your vehicle, hold
the transceiver with mounting bracket in the exact location desired. If nothing
will interfere with mounting it in the desired position, remove the mounting
bolts. Before drilling the holes, make sure nothing will interfere with the
installation of the mounting bolts.
RECEIVER
Sensitivity for 10 dB (S+N)/N
Squelch Sensitivity
Audio Power Output
Image Rejection Ratio
AGC Figure of Merit
Audio Response
Clarifier Range
AM : 0.5 uV
Less Than 0.5 uV
2W @ 10% Distortion
-65 dB
100 mV for 10dB Change in Audio Output
300 to 2500 Hz
± 1.0 KHz
(SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE)
-3-
-2For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
IGNITION NOISE INTERFERENCE
TUNING THE ANTENNA FOR OPTIMUM S.W.R
Use of a mobile receiver at low signal levels is normally limited by the presence
of electrical noise. The primary source of noise in automobile installation is from
the generator and ignition system in the vehicle. Under most operating conditions,
when signal level is adequate, the background noise does not present a serious
problem. Also, when extremely low level signals are being received, the transceiver
may be operated with vehicle engine turned off. The unit requires very little current
and therefore will not significantly discharge the vehicle battery.
Since there is such a wide variety of base and mobile antennas, this section will
strictly concern itself to the various types of mobile adjustable antennas.
Because the antenna length is directly related to the channel frequency, it must be
tuned to resonate optimally on all channels of the transceiver. Channel 1 requires a
longer antenna than Channel 40 because it is a lower frequency.
Due to the various methods of adjusting antennas for proper S.W.R., we have
chosen what we think is the optimum method:
Even though the transceiver has ANL and NB controls, in some installations
ignition interference may be high enough to make good communications
impossible. The electrical noise may come from several sources. Many possibilities
exist as variations between vehicles require different solutions to reduce the noise.
A. Antenna with adjustment screws (set screws).
1. Start with the antenna extended and tighten the set screw lightly enough so that
the antenna can be lightly tapped with your finger for easy adjustment.
2.
ANTENNA
A vertically polarized, quarter-wavelength whip antenna provides the most
reliable operation and greatest range. Shorter, loaded-type whip antennas are more
attractive, compact and adequate for applications where the maximum possible
distance is not required. Also, loaded whips do not present the problems of height
imposed by a full quarter-wavelength whip.
Mobile whip antennas utilize the metal body of the vehicle as a ground plane.
When mounted at a corner of the vehicle they are slightly directional, in the
direction of the body of the vehicle. For all practical purpose, however, the
radiation pattern is nondirectional. The slight directional characteristic will be
observed only at extreme distances. A standard antenna connector (type SO-239) is
provided on the transceiver for easy connection to a standard PL-259 cable
termination.
If the transceiver is not mounted on a metal surface, it is necessary to run a
separate ground wire from the unit to good metal electrical ground in the vehicle.
When installed in a boat, the transceiver will not operate at maximum efficiency
without a ground plate, unless the vessel has a steel hull.
Before installing the transceiver in a boat, consult your dealer for information
regarding an adequate grounding system and prevention of electrolysis between
fittings in the hull and water.
Set your transceiver to Channel 20. Press the PTT (push-to-talk) switch, and
tap the antenna (making it shorter). The S.W.R meter will show a lower
reading each time the antenna is tapped. By continuing to shorten the antenna,
you will notice the S.W.R reading will reach a low point and then start rising
again. This means that you have passed the optimum point for Channel 20.
Extend the antenna a short distance and again follow the procedure above. When
the lowest point has been reached, switch to Channel 1 and then to Channel 40 and
compare S.W.R readings. They should be almost equal.
NOTE
The proper setting is achieved when the SWR is 1.5 or
below, and when it has the same reading for channels 1
and 40.
B. Antennas which must be cut to proper length
1. Follow the same procedure as above, but adjust the length by cutting in 1/8”
increments until a good match is obtained.
2.
Be very careful not to cut too much at one time, as once it is cut, it can no
longer be lengthened.
3.
The whip is easily cut by filing a notch all the way around and breaking the
piece off with pliers.
-5-
-4For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
If you’re having difficulties in adjusting your antenna, check the following:
a.
b.
c.
d.
e.
f.
All doors must be closed when adjusting the antenna
Make sure the antenna base is grounded.
Check your coaxial cable routing (it may be pinched when routed into the car)
Try a different location in your car (keeping in mind the radiation pattern you
wish.)
Is the antenna perfectly vertical?
Try a different location in your neighborhood. Stay away from large metal
objects when adjusting (metal telephone or lamp post, fences, etc.)
CHAPTER 3 OPERATION
CONTROL FUNCTIONS
FRONT PANEL
NOTE
The transceiver will operate into an SWR of 2 to 1
indefinitely and sustain an SWR of 20 : 1 for a maximum
of 5 minutes at rated operating conditions.
EXTERNAL SPEAKER
The external speaker jack (EXT SP.) on the rear panel is used for remote receiver
monitoring. The external speaker should have 8 ohms impedance and be able to
handle at least 4 watts. When the external speaker is plugged in, the internal
speaker is disconnected.
PUBLIC ADDRESS
To use the transceiver as a public address system, connect an external 8 ohms
speaker (4 watts minimum) to the PA. SP. jack located on the rear panel. Direct
speaker away from the microphone to prevent acoustic feedback. Physical
separation or isolation of the microphone and speaker is important when operating
the PA at high output levels.
1. ON/OFF VOLUME CONTROL : Turn clockwise to apply power to the radio
and to set the desired listening level.
2. SQUELCH CONTROL : This control is used to control or eliminate receiver
background noise in the absence of an incoming signal. For maximum receiver
sensitivity, it is desired that the control be adjusted only to the point where the
receiver background noise is eliminated. Turn fully counter-clockwise, then
slowly clockwise until the receiver noise disappears. Any signal to be received
must now be slightly stronger than the average received noise. Further
clockwise rotation will increase the threshold level which a signal must
overcome in order to be heard. Only strong signals will be heard at maximum
clockwise setting.
3. MIC GAIN CONTOR : Adjusts the microphone gain in the transmit and PA
modes. This controls the gain to the extent that full talk power is available
several inches away from the microphone. In the PUBLIC ADDRESS (PA)
mode, the control functions as the volume control.
4. RF GAIN CONTROL : This control is used to reduce the gain of the receive
amplifier under strong signal conditions.
-7-
-6For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
5. DIMMER CONTROL : This knob controls the level of brightness for the
meter lamp and the channel display. Also, pushing this knob turns the meter
lamp and the display LED's on and off.
6. RF POWER CONTROL : This control allows the user to adjust RF power
output.
7. CHANNEL SELECTOR : This control is used to select a desired transmit
and receive channel.
8. FRONT PANEL METER : The Front Panel Meter allows the user to monitor
signal strength, RF output power, SWR level and the AM Modulation level.
9. TALKBACK CONTROL : Pushing this knob turns the Talkback circuit on
and off. Adjust this knob for desired volume of Talkback. This is used to
monitor your own voice. For example, you could use this feature to compare
different microphones.
10. CLARIFIER : Allows tuning of the receive frequency above or below the
channel frequency by up to 1.0 KHz.
14. Display ON/OFF SWITCH : When the switch is in the F.D.OFF position, the
frequency Display is OFF.
15. TONE SWITCH HI/MED/LO : This switch changes the tone quality. In LO
position, bass is increased and in HI position, treble is increased.
16. CHANNEL DISPLAY : The blue illuminated channel display indicates the
current selected channel.
17. SWR ALERT LED : This LED lights red when your SWR is higher than
about 3:1. This is not an exact indicator of 3:1 SWR, but it is an indication that
you should check your SWR reading.
18. R.B. LED : This lights green when the Roger Beep is on.
19. RX/TX LED : This LED is green during receive and red during transmit.
20. FREQUENCY COUNTER : This blue illuminated display indicates the
frequency of the selected channel.
11. SWR/MOD/PWR SWITCH : This switch controls the function of the meter
during the transmit mode. In the "SWR" position, the meter indicates the
Standing Wave Ratio (SWR) of your antenna. There are no adjustments
because the SWR circuit in this radio calibrates itself automatically. When the
switch is in the "MOD" position, the green scale on the meter indicates your
percentage of modulation. When this switch is in "PWR" position, the meter
indicates your power output.
12. NB/ANL/OFF SWITCH : In the "ANL" position, the Automatic Noise
Limiter is activated. In the "NB/ANL" position, the Noise Blanker is also
activated. The Noise Blanker is very effective in eliminating repetitive impulse
noise such as ignition interference.
13. PA/CB/RB SWITCH : In the "PA" position, your voice will come out of the
speaker that you need to plug in to the "PA. SP." jack on the back of the radio.
The radio does not operate when you are in the "PA" mode. The "CB" mode is
normal operation of the radio. In the "RB" mode, you are in CB operation but
the Roger Beep is engaged. When the Roger Beep is on, the radio transmits an
audio tone at the end of your transmission. This indicates the end of your
transmission so that people who are having trouble hearing you will know that
you are done speaking. As a courtesy to others, use the Roger Beep only when
necessary.
-8-
-9For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
REAR PANEL CONNECTOR
FREQUENCY CHART
Channel
Channel Frequency Channel
Channel Frequency
1
26.965 MHz
21
27.215 MHz
2
26.975 MHz
22
27.225 MHz
3
26.985 MHz
23
27.255 MHz
4
27.005 MHz
24
27.235 MHz
5
27.015 MHz
25
27.245 MHz
6
27.025 MHz
26
27.265 MHz
7
27.035 MHz
27
27.275 MHz
1. ANTENNA : This antenna jack accepts 50 ohms coaxial cable with a PL-259
type plug.
8
27.055 MHz
28
27.285 MHz
9
27.065 MHz
29
27.295 MHz
2. POWER : This accepts 13.8V DC power cable with built-in fuse. The power
cord provided with the radio has a black and red wire. The black goes to
negative and red goes to positive.
10
27.075 MHz
30
27.305 MHz
11
27.085 MHz
31
27.315 MHz
3. PA. SP. : This jack is for PA operation. Before operating, you must first
connect a PA speaker (8 ohms, 4W) to this jack.
12
27.105 MHz
32
27.325 MHz
13
27.115 MHz
33
27.335 MHz
4. EXT. SP : This jack accepts 4 to 8 ohms, 5 watts external speaker. When the
external speaker is connected to this jack, the built-in speaker will be disabled.
14
27.125 MHz
34
27.345 MHz
15
27.135 MHz
35
27.355 MHz
16
27.155 MHz
36
27.365 MHz
17
27.165 MHz
37
27.375 MHz
18
27.175 MHz
38
27.385 MHz
19
27.185 MHz
39
27.395 MHz
20
27.205 MHz
40
27.405 MHz
- 10 -
- 11 For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
PROCEDURE TO RECEIVE AND TRANSMIT
ALTERNATE MICROPHONES AND INSTALLATION
A. MICROPHONE
For best results, the user should select a low-impedance dynamic type
microphone or a transistorized microphone. Transistorized type microphones have
low output impedance characteristics. The microphones must be provided with a
four-lead cable. The audio conductor and its shielded lead comprise two of the
leads. The third lead is for transmit control and fourth is for receiving control.
The receiver and transmitter are controlled by the push-to-talk switch on the
microphone. Press the switch and the transmitter is activated, release switch to
receive. When transmitting, hold the microphone two inches from the mouth and
speak clearly in a normal voice. This transceiver comes complete with a low
impedance dynamic microphone.
The microphone should provide the functions shown in schematic below.
B. PROCEDURE TO RECEIVE
1. Be sure that power source, microphone and antenna are connected to the proper
connectors before going to the next step.
4 WIRE MIC CABLE
Pin Number
Mic Cable Lead
2. Turn unit on by running VOL knob clockwise on transceiver.
1
Audio Shield
3. Set the VOL for a comfortable listening level.
2
Audio Lead
3
Transmit Control
4
Receive Control
4. Set the PA/CB switch to the CB mode.
5. Listen to the background noise from the speaker. Turn the SQ knob slowly
clockwise until the noise just disappears. Leave the control at this setting. This
SQ is now properly adjusted. The receiver will remain quiet until a signal is
actually received. Do not advance the control too far or some of weaker signals
will not be heard.
6. Set the CHANNEL selector switch to the desired channel.
7. Set the RF GAIN control fully clockwise for maximum receive gain.
C. RF POWER CONTROL
Fig. 1 Your transceiver microphone schematic.
This feature allows for the adjustment of the RF power output continuously over
the range of 1 to 4 watts in AM.
D. PROCEDURE TO TRANSMIT
If the microphone to be used is provided with pre-cut leads, they must be revised
as follows.
1. Cut leads so that they extend 7/16" beyond the plastic insulating jacket of the
microphone cable.
1. Select the desired channel of transmission
2. Set the MIC GAIN control fully clockwise.
3. If the channel is clear, depress the push-to-talk switch on the microphone and
speak in a normal voice.
2. All leads should be cut to the same length. Strip the ends of each wire 1/8" and
tin the exposed wire.
- 12 -
- 13 For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
Before beginning the actual wiring, read carefully the circuit and wiring
information provided with the microphone you select. Use the minimum heat
required in soldering the connections. Keep the exposed wire lengths to a minimum
to avoid shorting when the microphone plug is reassembled.
microphone jack on the front panel. The numbers of the microphone plug are
shown in Fig. 3, as viewed from the back of the plug. Before soldering the wire
to the pins, pre-tin the wire receptacle of each pin of the plug.
Fig. 3 Microphone plug pin numbers viewed from rear of pin receptacle.
6. Be sure that the housing and the knurled ring of Figure 2 are pushed back onto
the microphone cable before starting to solder. If the washer is not captive to
the pin receptacle body, make sure that it is placed on the threaded portion of
the pin receptacle body before soldering.
Fig. 2 Microphone plug wiring
To wire the microphone cable to the plug provided, proceed as follows :
1. Remove the retaining screw.
2. Unscrew the housing from the pin receptacle body.
3. Loosen the two cable clamp retainer screws.
4. Feed the microphone cable through the housing, knurled ring and washer as
shown Figure 2.
7. If the microphone jack is used to hold the pin receptacle during soldering
operation, best results are obtained when the connections to pin 1 and 3 are
made first and then the connections to pins 2 and 4. Use a minimum amount of
soldering and be careful to prevent excessive solder accumulation on pins,
which could cause a short between the pin and the microphone plug housing.
8. When all soldering connections to the pins of the microphone are completed,
push the knurled ring and the housing forward and screw the housing onto the
threaded portion of the pin receptacle body. Note the location of the screw
clearance hole in the plug housing with respect to the threaded hole in the pin
receptacle body. When the housing is completely threaded into the pin
receptacle body, a final fraction of a turn either clockwise or counterclockwise
may be required to align the screw hole with the threaded hole in the pin
receptacle body. When these are aligned, the retaining screw is then screwed
into place to secure the housing to the pin receptacle body.
9. The two cable clamp retainer screws should now be tightened to secure the
housing to the microphone cord. If the cutting directions have been carefully
followed, the cable clamp should secure to the insulation jacket of the
microphone cable.
5. The wires must now be soldered to the pins as indicated in the above wiring
tables. If a vise or clamping tool is available it should be used to hold the pin
receptacle body during the soldering operation, so that both hands are free to
perform the soldering. If a vise or clamping tool is not available, the pin
receptacle body can be held in a stationary position by inserting it into the
10. Upon completion of the microphone plug wiring, connect and secure the
microphone plug in the transceiver.
- 14 -
- 15 For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
MAINTENANCE AND ADJUSTMENT
A FEW RULES THAT SHOULD BE OBEYED
This transceiver is specifically designed for the environment encountered in
mobile installations. The use of all solid state circuitry and its light weight result in
high reliability. Should a failure occur, however, replace parts only with identical
parts. Do not substitute.
1.
You are not allowed to carry on a conversation with another station for more
than five minutes at a time without taking a one-minute break, to give others a
chance to use the channel.
2.
You are not allowed to blast others off the air by over-powering them with
illegally amplified transmitter power, or illegally high antennas.
3.
You can’t use the transceiver to promote illegal activities.
4.
You are not allowed to use profanity.
5.
You may not play music in your transceiver.
6.
You may not use your transceiver to sell merchandised or professional service.
NOTE
If the performance described in the OPERATION and
MAINTENANCE AND ADJUSTMENT sections is not
obtained, review the operating instructions to insure that
proper procedures were followed.
FCC WARNING
All transmitter adjustments other than those provided on
front panel by the manufacturer must be made by or under
the supervision of the holder of an FCC – issued general
radio telephone operator’s license.
HOW YOUR CB CAN SERVE YOU
1.
Warn of traffic tie ups ahead.
2.
Provide weather and road information.
3.
Provide help fast in event of emergency or breakdown.
4.
Suggest good spots to eat and sleep.
5.
Make long trips more interesting, and help keep you awake.
6.
Provide direct contact with your office or home.
7.
Make friends for you as you travel.
8.
Provide “local information” to find your destination.
9.
Help law enforcement officers by reporting drunk and reckless drivers.
- 16 -
- 17 For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
USE CH 9 FOR EMERGENCY MESSAGES ONLY
MEMO
The FCC gives the following examples of permitted and prohibited types of
communications for use in an emergency. These are guidelines and are not intended
to be all inclusive.
Permitted
Example Message
YES
“A tornado sighted six miles north of town.
NO
“This is observation post number 10. No tornado
sighted.
YES
“I am out of gas on interstate 95”
NO
“I am out of gas in my driveway”
YES
“There is a four-car collision at Exit 10 on the
Beltway, send police and ambulance.”
NO
“Traffic is moving smoothly on the Beltway”
YES
“Base to Unit 1, the Weather Bureau has just
issued a thunder storm warning. Bring the
sailboat into port.”
NO
“Attention all motorists. The weather Bureau
advises that the snow tomorrow will accumulate
4 to 6 inches.
YES
“There is a fire in the building on the corner of
6th and Main Streets.”
NO
“This is Halloween patrol unit number 3.
Everything is quiet here.”
- 19 -
- 18 For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281
Two Year Warranty
This new Galaxy radio is covered by a two year limited warranty. Here are the details.
•
All of our Galaxy radio model numbers begin with the letters “DX” and are covered
by our Limited Two Year Parts and Labor Warranty.
•
“Limited” means that we will repair problems caused by factory defects or normal
use at no charge. Work performed by qualified technicians which did not cause any
damage to the radio will not void the warranty and will be left intact. Problems
caused by unqualified technicians or operator abuse can also be repaired, but there
will be a charge.
•
The warranty period begins when the radio is first purchased. However, in the
event that the dated sales receipt has been lost or the radio was purchased used,
our radios are still covered for 26 months from the date of manufacture based on
the serial number. Our warranty comes with the radio and remains valid even if
you sell the radio to someone else. Refurbished radios are distinguished from new
radios by using the letter “R” as the first character of the serial number.
There are no off-site “Factory Authorized” service centers for Galaxy “DX” models. All
warranty work must be done at our facility.
For maximum convenience, these radios may be shipped directly to us for repair after
obtaining a Repair Authorization Number (RAN). This RAN may be obtained from our
website or by calling our Service Department at 760-480-8800 between 10:00 AM and
4:00 PM Pacific Time. The RAN must be written below your return address on the
outside of the shipping box. Boxes, which arrive without an RAN, will be refused, and
the shipping company will return the unopened box to you. Be sure to have a pen and
paper ready along with the serial number of your radio before calling. We will give you
the RAN and our shipping address over the phone.
When you send your radio, please include a copy of the sales receipt and a note with a
detailed description of the symptoms, especially if they are intermittent. This will help
our technicians locate the problem so we don’t waste time sending the radio back and
forth. If possible, please include a daytime phone number in case our technicians have
any questions. Do not send your bracket, power cord or microphone unless we ask you
for these items during our phone conversation.
For Sales Information Please Contact
RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.
Wilmington, NC 28411
(800) 507-0482 / (910) 686-4281
You are responsible for getting the radio safely to us. (We suggest using United Parcel
Service - UPS.) You must pay to ship the radio to us, and we will pay to ship the radio
back to you. Since we use UPS and they do not ship to Post Offices boxes, please
provide us with a street address for the return of your radio. Be sure to print clearly.
We appreciate your choosing a Galaxy radio and we will make every effort to get you
back on the air as soon as possible.
Be sure to visit our web site at:
www.GalaxyRadios.com.
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Printed in Malaysia
AT0949010V
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For Sales Information Please Contact RoadTrucker Inc (www.RoadTrucker.com)
8312 Sidbury Rd.; Wilmington, NC 28411 - (800) 507-0482 / (910) 686-4281