RollCall-Pro Basic Operator`s Manual

RollCall-Pro Advanced
Operator's Manual
Published by: Current Works, Inc.
April 2015
RollCall-Pro Advanced Version 3.2
Contents
3
Table of Contents
Part I Purpose of this Manual
4
Part II Site Setup
4
Part III Starting the RollCall-Pro System
5
Part IV Using the RollCall-Pro System
8
1 Keypad
...................................................................................................................................
and Screen Controls
8
Voter Keypads.......................................................................................................................................................... 9
Leader’s Keypad
.......................................................................................................................................................... 9
Leader Program
..........................................................................................................................................................
Options
10
2 Roll Call
................................................................................................................................... 11
3 Public...................................................................................................................................
Timer
13
4 Discussion
................................................................................................................................... 15
Editing Item Labels
.......................................................................................................................................................... 16
Vote Passing ..........................................................................................................................................................
Criteria
16
Motion and Second
.......................................................................................................................................................... 17
Present and Absent
.......................................................................................................................................................... 20
Request to Speak
.......................................................................................................................................................... 21
5 Roll Call
...................................................................................................................................
Voting
22
6 Results
...................................................................................................................................
of Vote
24
7 Reveal
...................................................................................................................................
and Record the Vote
26
8 Continue
...................................................................................................................................
or Exit
28
9 Results
...................................................................................................................................
Saved from a Meeting
28
Part V Trouble Shooting and Customer Service
Index
29
31
© 2015 Current Works, Inc.
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4
1
Purpose of this Manual
This Operator’s Manual describes how to use the RollCall-Pro System, both the
software and the wireless SideKeys keypads, in a meeting.
It presumes that you have already used the Installation and Setup Manual to install the
RollCall-Pro software program and to create the Configuration Files you will use in a
meeting.
You should also become familiar with the SideKeys User Manual that came with this
System. This manual provides valuable information regarding the setup, maintenance and
trouble shooting of the wireless keypad system.
2
Site Setup
The following diagram and picture illustrate how to set the system up to work in a City
Council Chamber, County Commissioners Room, Board Room, or any room where the
system may be used. Possible scenarios are LCD or large TV monitors hanging in the
room, or a projected display of the computer screen onto a white wall or drop-down
screen, or a number of other display possibilities. The projection device can either be a
portable system or a permanent projector hanging from the ceiling.
Figure 2-1. Typical Hardware Setup
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Site Setup
5
Figure 2-2. Typical Installation of RollCall-Pro System Hardware
3
Starting the RollCall-Pro System
Before starting the RollCall-Pro program for use in a meeting, we recommend that
you adjust the computer so that it will not automatically go to a screen saver, to sleep,
to hibernation or shut down the screen or any other power saving options.
In a normal meeting, there may be extended periods of time when the computer and the
RollCall-Pro System will not be used, and you do not want the computer to shut down any
functions during the meeting. These power-saving shutdown functions could disrupt the
RollCall-Pro software program or the USB connection to the wireless keypads and might
require you to re-start the software program or the computer in the middle of a meeting.
In the “Control Panel” of your computer, look for options under “Display Properties”. In
the “Screen Saver” tab, choose “None” for Screen Saver:
Figure 3-1. Control Panel’s “Display Properties”
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In the “Control Panel” of your computer look for options under “Power Options”. In the
“Power Options” choose “Never” for all options, including:
Turn off monitor
Turn off hard disk
System standby
System hibernate
Figure 3-2. Control Panel’s “Power Options”
Note: If you are using a Laptop Computer, always have the computer plugged into an
external power source; it is not recommended to run this program off of batteries.
Special Note: If you are using a Dell™ computer, you may need to use a USB Hub with
an external power supply between the computer & the USB SideKeys Receiver, which will
ensure that the required standard 5 volts of power is always available to the receiver.
Also in the “Control Panel” of your computer, look for options under “Display”. Click the
"Advanced" tab in the Display Properties dialog box:
Figure 3-3. Control Panel’s “Display” Options
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Starting the RollCall-Pro System
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The "Screen Resolution" option should be set to 1024 by 768 pixels, and the "Color
Quality" option should be set to 32 or 16 bit, not 8 bit.
Also on the Display Properties dialog box, click on the "Advanced" button. There, the DPI
Setting should be 96 DPI, not 120 DPI:
Figure 3-4. Display Properties DPI Setting
Click "OK" to close the Display Properties dialog box.
To start RollCall-Pro program, double-click on the icon on your desktop:
The shortcut will open the RollCall-Pro System, and display its Welcome Screen:
Figure 3-5. RollCall-Pro System Start Screen
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Click this Screen’s “ Sta rt” button, choose a saved configuration, and “ O pe n” it.
If you need to make changes in the Configuration File, right-click in the application screen
to display a list of options; select ‘Hide/Unhide Tabs’, then select the Setup to modify
your configuration as needed.
See the RollCall-Pro Ins ta lla tio n a nd Se tup M a nua l for details about these options.
Update your Configuration as necessary. Don’t forget to Save your changes.
4
Using the RollCall-Pro System
The RollCall-Pro screen displays as below:
Figure 4-1. RollCall-Pro Display Screen
Notice the last row at the bottom of the screen. The first field indicates the current item
or issue. The middle field indicates the action to be taken (roll call, discussion, voting,
etc.). The third field indicates the criteria required (Majority, 2/3, ¾, No Vote Req’rd,
Custom) for the current item to pass. The small ">" button at the far right-hand side of
the screen can be clicked with the mouse to "Proceed" (advance the program) through
the Meeting Cycle (Roll Call, Discussion, Voting).
4.1
Keypad and Screen Controls
The keypads and program options are used to move the participants through the voting
session.
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Using the RollCall-Pro System
4.1.1
9
Voter Keypads
Each voter will have a keypad like this one:
Figure 4-2. Wireless Member Keypad
Each voter has a wireless keypad with 6 active buttons for Yes (and Present), No (and
Absent), Abstain, Request to Speak, 2nd the Motion, and Confirm. Each of these
functions will be discussed in detail below.
4.1.2
Leader’s Keypad
The Leader will have a keypad like the one illustrated here:
Figure 4-3. Wireless Leader’s Keypad
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The Leader’s keypad has six buttons for controlling the functions of RollCall-Pro:
1. The Pro ce e d button (top left, green button on the keypad) advances the RollCall-Pro
software through the meeting. This will be explained in detail below. This “Proceed”
function can also be accessed from the computer running the software program: either
with the “z” key on the keyboard or by “ Le ft -Clic king” the mouse cursor on the small “
> “ icon in the bottom right corner of the Display screen:
2. The % to Pa s s button adjusts the criteria to pass the Item being voted on. This
function can also be accessed from the computer – either by using the “Period” (“ . “)
key on the keyboard or by “ Le ft -Double -Clic king” the cursor on the Criteria field in the
lower right corner of the display screen during the Discussion mode of the meeting:
3. The Swa p button allows the Leader to switch between the RollCall-Pro software
program and any other software application, like PowerPoint, an Excel Spreadsheet, or a
Word Document.
4. & 5.The Ne xt and B a ck buttons allow the Leader, when in PowerPoint Slideshow
presentation, to remotely advance the presentation, forward and back, respectively.
6. The Lo ck O ut button locks out all other wireless keypads, except the Leader’s keypad.
This is useful when the Leader needs to stop the use of keypads for any reason. (e.g.,
when the Clerk needs to type in revisions to the Agenda during a meeting, or when a
vote must be Cancelled, or when a Word doc is projected and you don’t want text from
the keypads inserted, or when a PowerPoint presentation is being given and some text
input might interrupt the presentation).
Use of these functions will be discussed in further detail below.
4.1.3
Leader Program Options
The Leader will also have a desktop or a laptop computer from which the RollCall-Pro
software is executed, updated, and Results saved. There are several functions available
to the Leader by c lic king the mouse on the RollCall-Pro display screen. To initially access
these options, simply right click anywhere on the display screen for the popup window of
options. Then le ft click on the choice inside the pop-up window:
Figure 4-4. “Right Click” Pop-up Menu Screen
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4.2
11
Roll Call
1. To begin the meeting the Leader pushes the “ Pro ce e d” button on the Leader’s keypad
(or presses the "z" key, or clicks ">") to display the Roll Call Screen, ready for Members’
input:
Figure 4-5. Initial Start up Screen
Figure 4-6. Ready for Members’ Roll Call input
2. The Voting Members push their “ Y e s (Pre s e nt)” button and then their “ C o nfirm ”
button to indicate their “Presence” in the initial Roll Call for the meeting. The screen will
display the Present members and count the numbers of Voters logged in, versus the
minimum quorum required.
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Figure 4-7. Member's Keypad
Figure 4-8. Roll Call in process
3. After all the Members who are actually Present have Confirmed their Presence, the
Leader presses the Pro ce e d button again on the Leader’s keypad ( o r hits the “ z ” ke y
o r clicks on the “ > “ icon). The Voting Screen will display those who are “Present” and
those who are “Absent”.
No te : The Keypads of those “Absent” members can not be used to mark them Absent.
They automatically become Absent when the program is advanced with the Pro ce e d
function:
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Using the RollCall-Pro System
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Figure 4-9. Roll Call completed at beginning of meeting
No te : The meeting can continue only if the number of voters present equals or exceeds
the Quorum number set in the configuration file as the minimum number of members
required for the meeting to proceed.
No te : If you have selected to Print Results after every vote, the screen (above) will be
printed in full. For this function to work properly, you must have a printer attached to
your computer.
4. If there are not enough members for the meeting to continue, the bottom center field
will indicate that there are insufficient members for the meeting to proceed:
Figure 4-10. Message indicating a Quorum is not yet present
5. If there are at least the Minimum Number of Voting Members to conduct business, the
screen displays the Members “Present” and “Absent”. A record of the Members who are
“Present” and “Absent” during Roll Call is also documented in the meeting's Results file.
6. If a Member arrives late (after Roll Call is completed), they can be marked Present by
the Clerk. The actual time they are marked Present is Time Stamped in the Results File.
4.3
Public Timer
If there is a request for Public Input to the Board or Council and you have a prescribed
time limit on such input, the Public Timer may be utilized to manage this time limit visually.
The Public Timer is accessed in the pop-up window when you right -c lic k the mouse on
the RollCall-Pro Display Screen:
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Figure 4-11. Display Timer Option
The Public Timer screen then displays:
Figure 4-12. Public Timer Display
Time limits can be set from 1 to 15 minutes using the sliding bar on-screen. There are 3
controls for the Public Timer:
1. Start / Reset - Clicking the "Start / Reset" button the first time begins the
Public Timer countdown sequence. Clicking it a second time resets the timer to
its initial setting and begins the countdown sequence.
2. Pause / Resume - Clicking the "Pause / Resume" button the first time stops or
pauses the timer. Clicking it a second time resumes the countdown sequence
from the value where it was paused.
3. Close Timer - Closes the Public Timer Display and returns to the RollCall-Pro
Display Screen.
As the timer counts down during the meeting, the green (remaining time) portion of the
chart shrinks as the yellow (time used) portion of the chart grows:
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Figure 4-13. Public Timer Counting Down
When the speaker has used all of his/her time, the Public Timer turns red:
Figure 4-14. Public Timer Exhausted
4.4
Discussion
After Roll Call is completed, the Leader pushes the “ Pro ce e d” button (or the “z” key or
clicks the “>” button) again to display the Discussion Screen for the 1st agenda Item:
Figure 4-15. Discussion Screen
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4.4.1
Editing Item Labels
By default, RollCall-Pro labels each agenda item sequentially. After the Roll Call, the
program enters the Discussion Phase for "Item 1". If you would like to edit this Item Label
to say "Resolution 123", for example, le ft -c lic k on the "Item 1" label in the lower left-hand
corner of the RollCall-Pro display. The "New Item Number Description" dialog box displays:
Figure 4-16. New Item Number Description
Enter the desired Item Label, then click "OK". The Item Label will be updated on-screen,
and you may edit it any time prior to Voting Mode.
4.4.2
Vote Passing Criteria
If necessary, the leader can change the Vote Passing Criteria displayed in the third field
at the bottom of the screen by pushing the “ % to Pa s s ” button on the Leader’s keypad,
or by pressing the period “.” key on the computer keyboard. Either of these will scroll
through the standard options until the desired choice is displayed in the field:
Majority Vote (51%), 2/3 Vote (67%), 3/4 Vote (75%), or No Vote Req’rd.
If you wish to change this Voting Criteria to a fixed number of Yes votes to pass, you
must do uble le ft- click on the Passing Criteria field (bottom right corner of screen) during
the Discussion phase, prior to the Vote. When this Passing Criteria is accessed by
do uble le ft clicking the mouse, after the “No Vote Req’rd” criteria appears, the next
double c lic k will provide a popup window into which you can input the “Number of Yes
Votes” required to pass the Item, regardless of how many voters are present:
Figure 4-17. Entering a Fixed Number of “Yes” Votes require to Pass the Item
No te : The Num be r o f " Y e s " Vo te s ne e de d to Pa s s m us t be be twe e n the Q uo rum
R e quire d a nd the Num be r o f Vo ting M e m be rs pre s e nt a t the m e e ting.
Once the leader enters the "Number of Yes Votes" and clicks "OK", the Vote Passing
Criteria displayed in the third field at the bottom of the screen updates:
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Using the RollCall-Pro System
4.4.3
17
Motion and Second
If the Motion and Second function is to be utilized for an Agenda Item, the Clerk begins
the Motion process by le ft -c lic king on the "Discussion" field next to the Member who is
making the motion. A pop-up box appears to confirm that this is the correct Voting
member and to remind the Clerk to ask if another Member wishes to Second the motion:
Figure 4-18. Identifying the Member making a Motion
If this is the correct Member who has made the motion, the Clerk clicks "Yes" and any
other Member can Second the motion by pressing the "2nd the Motion" button on their
own keypad:
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Figure 4-19. 2nd the Motion Button on Member Keypad
The first person to push this button will be identified as the Second. Another pop-up
window will confirm that the Motion has a Second and that this will be recorded in the
Results document:
Figure 4-20. Confirmation that the Motion has a Second
When the Clerk confirms by clicking "OK", the Member who made the Motion is identified
on-screen with the letter "M", and the Member who Seconded it is identified with number
"2":
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Using the RollCall-Pro System
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Figure 4-21. Motion and Second Displayed On-Screen
If a Motion is properly made by a Member but no one Seconds it, the only option for the
Board or Council is to have the Clerk withdraw the Motion for lack of a Second. This
option is available on the pop-up window that displays when the Clerk right -c lic ks
anywhere on the RollCall-Pro Display Screen:
Figure 4-22. Withdraw Motion Option
Selecting this option causes a confirmation dialog box to appear:
Figure 4-23. Withdraw Motion Confirmation
When the Clerk clicks "Yes" to withdraw the Motion, RollCall-Pro returns to Discussion
mode on this Agenda item:
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Figure 4-24. Discussion Screen after Motion Withdrawn
No te : If for some reason the Motion and Second need to be withdrawn, the process to
"Withdraw the Motion" will return the screen to the Discussion Phase, prior to the Motion.
4.4.4
Present and Absent
If the Business Rules allow the voters to personally indicate when they need to leave the
meeting for a period of time, the voters can push the No (Abs e nt) button on their
wireless keypad, during the Discussion phase of the meeting, to indicate that they are
leaving the meeting. When they return, they must press their Y e s (Pre s e nt) button so
that their status returns to “Present” – if their status is “Absent” when the next Voting
phase is entered, they will not be able to vote until they are marked “Present”. Likewise,
Voters who were absent at the initial Roll Call can push their Y e s (Pre s e nt) button when
they arrive late to the meeting. The Presence and Absence of each member is recorded
and time-stamped in the Results document of the meeting.
The Leader has an overriding function that can be used to change the “Present/Absent”
status of any Member during the “Discussion” phase of a meeting. If a Voting Member
leaves the meeting, the Leader can double -le ft c lic k on the Member’s Name and a small
pop-up message window will appear. In the example below, the Leader double-clicked on
“Doris” and the following message popped up. To change Doris’ display to “Absent”, click
“Yes”. To leave things as they are, click on “Cancel”.
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Using the RollCall-Pro System
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Figure 4-25. Clerk changing Present to Absent
Once the Leader chooses “Yes”, the display will look like the following:
Figure 4-26. Member status after being marked Absent
No te : The same sequence can be used to change the “Absent” status back to a
“Present” status. This “status change” function can be done by the Leader during the
Discussion Phase of an item as well as during a Voting Phase.
4.4.5
Request to Speak
If the "Request to Speak" option has been enabled on the Options tab under "Business
Rules for Request to Speak (RTS)", then during the Discussion Phase of an item, the
Members can press their keypads' "Request to Speak" button to be placed in a speaker
queue:
Figure 4-27. Request to Speak Button on Member Keypad
Their request to speak and their position in the speaker queue are displayed on the
Discussion Screen:
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Figure 4-28. The Request to Speak Queue On-Screen
The Member with the "<== Speaking" indicator to the right of his/her name is the
current speaker; when the current speaker is finished, the Leader pushes the Pro ce e d
(Spe a k/ Vo te ) button on the Leader's keypad (or presses the "z" key or clicks on the " >
" button) to proceed to the "<== Next" speaker. If a Member still in the queue - not the
current speaker - decides that they want to remove themselves from the queue, they
push the "Abstain (Cancel RTS)" button on their keypad. They can still rejoin the queue
again later by pressing their RTS button again.
When Members are recognized to be the Speaker, their name and time stamp are recorded
in the Results document.
If you need to clear the RTS queue, for some reason, you can right-click on the screen
and select "Clear RTS Queue" from the pop-up menu:
Figure 4-29. Clear RTS Queue Option
4.5
Roll Call Voting
The members vote on the Item by first pushing their Voting buttons: Yes, No or Abstain.
Then the Members lock-in their vote by pushing the C o nfirm button. The Voting screen
will first display “Confirming” on a yellow background when each member pushes their
Vote button.
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Note: Members can change their mind on how they wish to vote until they push the
C o nfirm button. At that point, their last choice - just before C o nfirm - is locked in.
When they lock-in their vote with the C o nfirm button, the Voting screen displays “Vote
Locked”:
Not e t ha t t he v ot e s a re ide nt ifie d by t he ‘Confirm ing’ a nd ‘V ot e Loc ke d’ st a t us, not by a
‘Y e s’ or ‘No’ or a ny ot he r indic a t ion of how e a c h m e m be r v ot e d. T his a llow s e v e ry one t o
v ot e w it hout be ing unduly influe nc e d by how ot he rs ha v e v ot e d:
Figure 4-30. Voting in Process
Cancel the Vote: This system also has an option is to Cancel the entire Vote, if
necessary, before the votes are officially revealed.
If there is a reason to cancel the vote and start back at the Discussion of the Item,
before the final vote is revealed, the Leader must right c lic k anywhere on the screen to
get the popup screen of options. One of these Options is “Cancel Vote”:
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Figure 4-31. Right-Click Popup Options
Left Click on the “Cancel Vote” menu option, and then the system will ask you to confirm
your cancellation:
Figure 4-32. Are you sure?
Select “Yes”, and the program will return to the Discussion phase of the Current Item.
Note: During a vote, if you attempt to make a member absent and this action would
cause you to fall below quorum, RollCall-Pro will display the following warning:
Figure 4-33. Below Quorum Warning
If you click "Yes" to confirm that this member is absent, this action will also cancel the
vote and take the system back to Discussion mode on the current agenda item. If you
plan to wait for this member to return and participate in this vote, click "No", and this
member will not be marked absent. You will, however, have to wait until this member
returns to proceed any further with this agenda item.
4.6
Results of Vote
Once all votes are confirmed, individual votes are displayed next to each voter’s name:
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Figure 4-34. Vote Tally
When the Votes are revealed, the field at the bottom of the screen displays the status of
the vote, whether it “Passed” or “Failed”. The number of ‘Yes’ votes required to pass an
item or resolution depends on the “Criteria to Pass” selected and displayed at the bottom
right corner of the screen, before the vote was started.
If the First Position Voter is designated in the Business Rules to only vote in case of a tie,
she/he does not vote unless a tie is indicated. In case of a tie, the Voting Screen will
indicate the need for the Tie Breaker to vote. The specific votes of other Voting Members
are not displayed until after the Tie Breaking vote is cast:
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Figure 4-35. Tie Breaker Voting Required and the Votes are Revealed
The Member designated as the tie breaker then casts his/her Yes or No vote and then
presses C o nfirm to lock in the final vote. Once the tie breaking vote is locked, the
individual votes are all displayed, as usual.
4.7
Reveal and Record the Vote
Once the votes are cast and displayed, the Leader again pushes the “ Pro ce e d” button to
confirm that it was a good vote. The next step in the program is to record the results (if
the Configuration File requires the recording of the results). The screen below indicates
that RollCall-Pro is in the process of recording results:
Figure 4-36. Recording Results in the record
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No te : If you have selected to Auto Save Results after every vote, the screen above will
be saved to a JPG in your Results folder. If you have selected to Auto Print Results, the
screen above will be printed in full. For this function to work properly, you must have a
printer attached to your computer.
If you have selected to Record Results, the results will also be saved as a text file:
Figure 4-37. Results Document in Text Format
This Results file indicates that for Item 1 a total of 8 votes were cast; that Members 2 &
4 were Absent for the Discussion and the vote; that 5 voted in favor, 2 were opposed,
and 1 abstained.
The RollCall-Pro System results file is created and the name of the file is embedded with
the current date (Example: “2009_2_15_1925.txt” means that the meeting started at
7:25 pm on February 15, 2009.) If an additional meeting is held on the same date, the
software first checks to see if a results file exists for the current date and if so, prompts
the user to either append the results to the current results file or to add another new
results file in the Results Folder:
Figure 4-38. Select Yes = Same meeting, or No = New meeting
For example, if the user chooses to create a new results file by choosing “No”, then a
new results file is created, with the time added to the date in the new document's name.
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For example, if the date was February 15th, 2009, and the time was 8:15pm, then a new
results file would be created with the name of “2009_2_15_2015.txt”. Note the time is in
military format, or 24 hour notation.
4.8
Continue or Exit
Continue with a discussion and a vote on another item by clicking on the Leader’s “
Pro ce e d” button; or, if the meeting is finished, exit RollCall-Pro by right-clicking on the
screen to display the list of options, then selecting the ‘Exit Voting Pro’ option:
The “Are you sure?” window pops up to confirm that you wish to Exit before proceeding:
Figure 4-39. Exit RollCall-Pro Process
If there are unsaved Voting Results that did not yet get recorded, the following window
will also popup to request that you proceed to save the Results before Exiting the
program:
Figure 4-40. Exit, After Saving Results
When the RollCall-Pro software is closed through this “Exit” function, the End of the
Meeting is also Time Stamped in the Results document.
4.9
Results Saved from a Meeting
If, in the Setup Configuration Files, the “Record Results” has been selected, they will be
saved at the location specified. The Default location is in (C:\RollCall-Pro\Results).
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The RollCall-Pro software program will automatically install a shortcut on your desktop to
the “RollCall-Pro Folders”, where the Results Folder is located:
The saved file will be labeled according to the date of the meeting (e.g. 2008_10_05.txt).
This report, which is a “text file” (.txt), can be copied and pasted into any other Word
Processing program, like MS Word, to become a part of the recorded Minutes of the
meeting. Any JPG files of your voting screens that you have chosen to Auto Save will
also be saved into your Results folder.
Note: You may go view the saved Results document before the meeting is finished, but
you must close the Results document down before returning to the meeting, where
additional Voting Results will be saved. The Voting Results cannot be saved to an
“Opened” document and in some cases, an “Error Message” may occur when the program
tries to save additional Voting Results to a document that is opened.
5
Trouble Shooting and Customer Service
If the RollCall-Pro software program does not seem to be responding to signals
from any of the wireless keypads, the following trouble shooting steps should be
tried, in the order given:
1. Be sure that the RollCall-Pro screen is active and available to accept input from the
keypads.
Le ft- C lick the mouse on theRollCall-Pro screen to assure it is active; try the
keypads again.
2. Be sure the keypads are not “Locked Out” by the Leader’s keypad.
a)The red LED on the Receiver blinks on and off when the Lock-Out function is on.
b)Turn off the “Lock-Out” by pushing the “Lock-Out” button on the Leader’s
keypad.
3. Be sure that the USB Receiver is properly connected to the computer.
a)The red LED should be glowing next to the RollCall-Pro label on the Receiver.
b)If the red LED is not on, unplug and re-plug the USB cable at both ends, just to
be sure that full and proper connections are being made.
c)If the red LED is glowing, but is not next to the Voting-Pro label, push the small
red button on the side of the Receiver (if there is one) to scroll the LED to the
RollCall-Pro or the Voting-Pro template.
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d)The USB cable connecting the computer and Receiver should be uncoiled, free to
dangle.
e)This Radio Frequency Receiver cannot be resting on a metal surface; try
moving it to different locations.
If some of the keypads do not seem to work, try the following trouble shooting
steps:
1. Try installing new “alkaline 9-volt batteries” in the defective keypad(s).
2. Be sure that all the Voting Members have the correct keypad. If Voters have the wrong
keypad, they may think their keypad is not working properly.
3. The Radio Frequency keypads cannot be resting on a metal surface; this will
seriously limit the range of the radio frequency signal. Try moving it to another surface.
If none of the keypads or the mouse or the keyboard works on the software, be
certain that all sleep, hibernation and power saving settings are turned off on the
computer.
If the RollCall-Pro software will not advance when the “Proceed” button on the
Leader’s Keypad or the “z” button on the computer keyboard is hit – be sure that
the Caps-Lock key has not been depressed.
You must turn off the Caps Lock key, before the software will respond to keystroke
inputs.
If the problem cannot be fixed with these steps, please contact Customer Service:
Current Works, Inc.
1395 Horizon Drive
Johnsburg, IL 60051
1 (888) 526-1200
Email: info@rollcallpro.com
www.rollcallpro.com
© 2015 Current Works, Inc.
Index
Index
-MMeeting Cycle, Discussion
15
Meeting Cycle, Roll Call
11
Meeting Cycle, Voting
22
Motion and Second
17
-AAbsence and Presence
Auto Print
26
Auto Save
26
20
-P-
-C-
Present and Absent
20
Public Timer
13
Purpose of this Manual
4
Cancel a Vote
22
Clear RTS Queue
21
Continue or Exit dialog
28
Criteria for Passing
16
Customer Service
29
Customizing Item Labels
16
-QQuorum, Voting
-R-
-DDiscussion Phase
22
Record the Vote
26
Request to Speak
21
Results
26
Results of Vote
24
Results Saved from a Meeting
Reveal the Vote
26
Roll Call Phase
11
Roll Call Voting
22
15
-EEditing Item Labels
16
-I-
-S-
Item Discussion
15
Item Labels, Editing
16
-KKeypad and Screen Controls
Keypad, Leader
9
Keypad, Voter
9
-LLeader Program Options
Leader's Keypad
9
10
8
Saved Results
28
Seconding a Motion
17
Site Setup
4
Speaker Timer
13
Starting the RollCall-Pro System
5
-TTimer
13
Trouble Shooting
29
-UUsing the RollCall-Pro System
© 2015 Current Works, Inc.
28
8
31
32
RollCall-Pro Basic Operator's Manual
-VVote Passing Criteria
Vote Results
24
Voter Keypads
9
Voting Phase
22
16
-WWithdrawing a Motion
17
© 2015 Current Works, Inc.