Argox CP-2240 User Manual

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Argox CP-2240 User Manual | Manualzz

Compact Printer

User Manual

CP-2240

CP-2240Z http://www.argox.com

[email protected]

Version: 1.4

If the continuous printing time is too long, it is easy to increase the temperature of the print head or internal parts of the printer. So please try to avoid too long continuous printing time.

i

Liability Disclaimer

Argox Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. Argox reserves the right to correct any such errors and disclaims any resulting liability. In no event shall Argox or anyone else involved in the creation, production, or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or the results of use of or inability to use such product, even if Argox has been advised of the possibility of such damages.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and the receiver.

Connect the equipment into a different outlet on a different circuit.

Consult the dealer or an experience Radio/TV technician for help.

This unit was tested with shielded cables on the peripheral devices. Shielded cables must be used with the unit to insure compliance. The user is cautioned that any changes or modifications not expressly approved by

Argox Information Co., Ltd. could void the user’s authority to operate the equipment. ii

Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This is a Grade A product. In living environment, the product may cause interference to radio communications. In this case, the user is encouraged to try to correct the interference by effective measures.

This product can only be used under 2000 meters above sea level.

All rights reserved. Copyright © 2022 Argox Information Co., Ltd iii

Contents

1 Introduction ........................................................................................................... 1

1.1 Features ....................................................................................................... 1

1.2 Unpacking .................................................................................................... 2

1.3 Understand your printer ............................................................................. 4

1.3.1 Perspective view ............................................................................ 4

1.3.2 Back view ....................................................................................... 5

1.3.3 Interior view I ................................................................................. 6

1.3.4 Interior view II ................................................................................ 7

1.4 Printer lights ................................................................................................ 8

1.4.1 Status lights .................................................................................... 8

2 Get started ............................................................................................................. 9

2.1 Attach the power cord ................................................................................ 9

2.2 Turn on/off your printer ............................................................................ 10

2.2.1 Turn on your printer ..................................................................... 10

2.2.2 Turn off your printer .................................................................... 11

2.3 Load media ................................................................................................ 12

2.3.1 Prepare media .............................................................................. 12

2.3.2 Placing media roll ......................................................................... 13

2.3.3 Test media feed ............................................................................ 16

2.3.4 Media types ................................................................................. 17

2.4 Loading Ribbon.......................................................................................... 19

2.4.1 Preparing Ribbon ......................................................................... 19

2.4.2 Placing Ribbon Roll ....................................................................... 20

3 Printer operation .................................................................................................. 24

3.1 Printing Media Calibration & Configuration ............................................. 24

3.2 Reset your printer ..................................................................................... 26

3.3 Media sensing ........................................................................................... 27

3.3.1 Transmissive sensor ..................................................................... 27

3.3.2 Reflective sensor .......................................................................... 28

3.4 Communications ....................................................................................... 29

3.4.1 Interfaces and Requirements ....................................................... 29

3.5 Driver installation ...................................................................................... 30

3.5.1 Installing a Plug and Play printer driver (for USB only) ................ 31

3.5.2 Installing a Printer Driver (for other interfaces except USB)........ 37

4 Configuring Your LAN Printer by Web Setting Tool .......................................... 43

4.1 Attaching the power cord .............................................................................. 43

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4.2 Connecting your LAN printer to a LAN hub .................................................... 43

4.3 Getting the IP address of your LAN printer .................................................... 44

4.4 Logging in to the web setting tool ................................................................. 44

5 Maintenance ........................................................................................................ 46

5.1 Cleaning ..................................................................................................... 46

5.1.1 Printhead ...................................................................................... 46

5.1.2 Sensor........................................................................................... 48

5.1.3 Platen Roller ................................................................................. 49

6 Troubleshooting ................................................................................................... 50

6.1 Printer issues ............................................................................................. 50

6.2 Media issues .............................................................................................. 51

6.3 Ribbon issues............................................................................................. 52

6.4 Other issues ............................................................................................... 53

7 Specifications ....................................................................................................... 54

7.1 Printer........................................................................................................ 54

7.1.1 Fonts, Barcodes, and Graphics Specification ............................... 55

7.2 Media & Ribbon ........................................................................................ 58

7.3 Bar codes ................................................................................................... 59

7.4 Electrical and operating environment ....................................................... 61

7.5 Physical dimension .................................................................................... 61

7.6 Interfaces ................................................................................................... 62

7.6.1 USB ............................................................................................... 62

7.6.2 RS-232C ........................................................................................ 63

7.6.3 Centronics .................................................................................... 64

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1 Introduction

Thank you for purchasing an Argox CP-2240 printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems.

1.1

Features

Fast Print Speed The print speed is up to 7 inches/sec.

Media 6 ’’ max. internal media roll capacity with compact size.

Ribbon Ribbon wound ink-side out & ink-side in available.

Sensor Twin-sensor system for diverse media types.

Maintenance Tool-free print head & roller.

■ operation space Easy media and ribbon loading with big operation space.

Accessories Increase your productivity with accessories: full cutter, partial cutter and peeler.

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1.2

Unpacking

Make sure all of the following items are included in your package.

Printer Quick Installation

Guide

DVD

USB Cable Power Supply AC Power Cord

Ribbon Core Adaptors

Media Hanger &

Media Shields

1 ” ID Core for Ribbon

2

When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. Argox is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect.

Note If any item is missing, please contact your local dealer.

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1.3

Understand your printer

1.3.1

Perspective view

4

1.3.2

Back view

Caution To avoid injury, be careful not to trap your fingers in the Paper

Slot while opening or closing the Top Cover.

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1.3.3

Interior view

I

6

1.3.4

Interior view

II

Warning The printhead becomes very hot during printing. Do not touch the printhead or touch around it directly after printing. By doing so you may get burnt.

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1.4

Printer lights

There are two LED lights that show the status of your printer.

1.4.1

Status lights

Status lights help you check printer ’ s condition. The following tables show the status lights and the conditions they indicate.

LED 1

ON

LED 2

ON

Description

In the ready mode

Media sensor cannot index label gaps

Media out Flash at same time

Paper jam

Flash at different time Ribbon out

ON Flash

Serial IO error

Cutter has failed, or there is paper jam inside the cutter.

Other possible hardware errors.

Print head needs to cool down .

Printer head module unlatched

Flash ON

Printer is in PAUSE status

Printer is receiving data

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2 Get started

This chapter describes how to set up your printer.

2.1

Attach the power cord

1.

Make sure the power switch is set to the OFF position.

2.

Insert the power supply ’ s connector into the printer power jack.

3.

Insert the AC power cord into the power supply.

4.

Plug the other end of the AC power cord into the wall socket.

Important Use only power supplies listed in the user instructions.

Warning Do not plug the AC power cord with wet hands, or operate the printer and the power supply in an area where they may get wet. Serious injury may result from these actions!

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2.2

Turn on/off your printer

When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer.

2.2.1

Turn on your printer

1. To turn on your printer, turn on the Power Switch as below. The “ I ” is the

ON position.

2. LED1 glow solid green, after few secound LED 2 turns to solid green.

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2.2.2

Turn off your printer

1.

Make sure LED 2 and LED 1 is solid green before turning off the printer.

2.

To turn off your printer, turn off the Power Switch as below. The “ O ” is the OFF position.

Caution Do not turn off your printer during data transmission.

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2.3

Load media

There are various types and sizes for the media roll. Load the applicable media to satisfy your need.

2.3.1

Prepare media

The inside wound and outside wound media roll can be loaded into the printer the same way. In case the media roll is dirty during shipping, handling or storage, remove the outside length of the media. It helps avoid dragging adhesive and dirty media between the printhead and platen roller.

Inside Wound Outside Wound

When Using outside-wound media rolls, pick up the Media Support Rack as shown below to ensure a steady feed of the media roll

1.

Pick up the Media Support Rack.

2.

Reverse Media Support Rack as below and put it back. Press it until you hear the click.

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2.3.2

Placing media roll

1.

Open the top cover of the printer.

2.

Put the Media Hanger through media supply roll, and then centrally align with the two Media Shields to closely lean against the media supply roll.

3.

Locate the media supply roll into the Media Compartment of printer.

Caution Do not ship or bring the printer while it holds a label roll.

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4.

Push the Release Latch to open the printer module.

5.

Pull a short length of media till it reaches the Platen Roll of printer. Press the lock of Media Guide at the right to adjust media guides ’ position.

Make sure media stays under the Media Shaft and centrally under both of the Media Guides.

Lock button adjust media guides ’ position

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6.

Close the printer module and then press firmly at the both sides to properly latch until you hear a click.

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2.3.3

Test media feed

1.

Turn on the printer, and press the FEED button to feed a label.

2.

To tear media, pull the media edge against the Tear Bar.

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2.3.4

Media types

Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them.

Media Type

Non-Continuous

Media

Looks Like Description

Non-continuous media is the typical media for bar code printing. Labels and tags are made of various materials, such as paper, fabric or cardstock, and are separated by gaps, holes, notches or black marks. Many labels are self-adhesive with liners, while some are linerless.

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Media Type

Continuous

Media

Fanfold Media

Tag Media

Looks Like Description

Continuous media does not have gaps, holes, notches or black marks. It allows you to print data anywhere on the media. A cutter may be used for splitting labels.

Fanfold media is in continuous form, but it can be used as non-continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.

Tag media is usually made from a heavy paper, with cnetral hole to index. It does not have adhesive or a liner, and it is typically perforated between tags. The media may also have black marks or other separations

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2.4

Loading Ribbon

The following steps only apply to thermal transfer printing mode only.

Direct thermal does not need ribbon to be installed.

Note:

- Media and ribbon types should be matched to provide with optimal print results.

- Always use ribbon that is wider than the media to protect the print head from wear.

- For direct thermal printing, do not load ribbon in the printer.

2.4.1

Preparing Ribbon

Find the two Ribbon Core Adaptors in printer package and fix them into new ribbon rolls from the left to the right.

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2.4.2

Placing Ribbon Roll

1.

Open the top cover of the printer.

2.

Push the Module Release Latch to open the printer module.

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3.

Lift up the printer module to check the Ribbon Supply Holder.

4.

Install one ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Supply hub, and then into the right

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Note:

The Ribbon Supply Holder accepts the coated side of ribbon to be wound ink-side IN or wound ink-side OUT.

5.

Install the other ribbon roll and rotate it until the notches align and lock into the left side of Ribbon Pick-up hub, and then the right.

Note:

The Ribbon Pick-up Holder accepts the coated side of ribbon to be wound ink-side OUT only.

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6.

Close the printer module and press down firmly at its both sides, until you hear a click.

7.

Rotate Thumb Wheel of Ribbon Pick-up Holder to remove slack and ribbon wrinkle, and to align the ribbon on the spindles.

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3 Printer operation

This chapter provides information about printer operation.

3.1

Printing Media Calibration &

Configuration

Before connecting the printer to your computer, to make sure that the printer works properly, conduct media calibration and print a self-test/ configuration label.

1.

Make sure the media is properly loaded, the print module is closed, and the printer ’ s power switch is set to the OFF position.

2.

Press and hold the FEED button, and turn on the printer.

3.

Media Calibration will be performed while the printer automatically feeds the label stock for a certain length; then the printer motor suspends for one second and then prints out configuration/ self-test labels. Release the FEED button as soon as printer starts to print.

Note:

If printer is with Argox PPLB printer language, printer will enter Dump mode after printing configuration. In Dump mode, all characters will be printed in 2 columns: the right shows characters received from your system, and the left are the corresponding hexadecimal values of the characters. It allows users or engineers to verify and debug the program.

To return to normal operation mode from Dump mode, press the FEED button again. Another way is to turn off printer power, and then restart printer.

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Your configuration label should look like this:

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3.2

Reset your printer

By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing.

Do the following to reset your printer:

1.

Turn on the printer and wait till both LED 1 and LED 2 stay solid green.

2.

Press the "FEED" button for 4 seconds, LED 1 and LED 2 will go off in order. (at this step, if the “FEED” button is pressed for 8 seconds, printer will reset first >> feed blank labels as media calibration >> and then print configuration/ self-test labels.)

3.

Once LED 2 becomes lit again, release the FEED button.

4.

LED 1 will become lit, too. At this moment, the printer has resumed its factory default settings.

Printer will delete those print tasks received but not yet printed.

Note:

The printer factory default settings are stored in printer ’ s flash; these settings remain stored, without being erased even the printer power is disconnected.

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3.3

Media sensing

Printer offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types.

3.3.1

Transmissive sensor

The transmissive sensor is fixed and placed on the center of the printhead. It is used for detecting gaps across the entire width of the label.

Single Column

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3.3.2

Reflective sensor

The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media.

Multi Columns Notch

Black Mark

Flip the media so the black-mark side is facing down to align with the sensor.

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3.4

Communications

3.4.1

Interfaces and Requirements

Argox CP printer come with a nine-pin Electronics Industries Association (EIA)

RS-232 serial data interface, a USB interface, Parallel. A variety of interface options are suitable for versatile applications:

Note:

1.

You must insert the power supply’s barrel connector into the power jack on the back of the printer before connecting communication cables.

2.

This printer complies with FCC Rules and Regulations, Part 15, for Class A Equipment, for use with fully shielded six-foot data cables. Use of longer cables or unshielded cables may increase

The Universal Serial Bus (USB) interface is compatible with your existing PC hardware. The USB’s “plug and play” design makes installation easy.

Multiple printers can share a single USB port/hub.

Serial (RS-232) Interface Requirements

The required cable must have a nine-pin "D" type male connector on one end, which is plugged into the mating serial port located on the back of the printer. The other end of the signal interface cable connects to a serial port on the host computer.

Note:

For technical and pin-out information, please refer to the

Technical Reference, Interface Specifications in this manual.

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Parallel Interface Requirements

The required cable (IEEE 1284-compliant is recommended) must have a standard 36-pin parallel connector on one end, which is plugged into the parallel port located on the back of the printer. The other end of the parallel interface cable connects to the printer connector at the host computer. For pin-out information, refer to the Reference Technical Information, Interface

Specification.

Serial and Parallel Cabling Requirements

Data cables must be of fully shielded construction and fitted with metal or metalized connector shells. Shielded cables and connectors are required to prevent radiation and reception of electrical noise.

To minimize electrical noise pickup in the cable:

1. Keep data cables as short as possible.(6 ft or 1.83m recommended)

2. Do not tightly bundle the data cables with power cords.

3. Do not tie the data cables to power wire conduits.

3.5

Driver installation

The bundled printer driver can be applied to all applications under Windows

XP/ Vista/ Windows 7/ Windows 8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or

MS Word, etc., to print to this printer.

Drivers can be downloaded from Argox website

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3.5.1

Installing a Plug and Play printer driver

(for USB only)

Note:

We strongly recommend that you use the Seagull Driver Wizard instead of the Microsoft Windows Add Printer Wizard when installing and updating your Drivers by Seagull.

(Even though the "Add Printer Wizard" is from Microsoft, it too easily performs a number of tasks incorrectly when updating existing drivers. It also badly handles the situation where a printer driver is already in use by a Windows application.)

1.

Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the USB cable to the USB port on the printer and on the PC.

2.

Turn on the printer. If the printer supports Plug-and-Play, and you have successfully connected it using a USB cable, then the Windows Add Hardware Wizard will automatically detect the printer and display a dialog that allows you to install a driver. Click Cancel and do not install the driver using this wizard.

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3.

Run the driver from Argox website. On the prompt, Windows Printer Driver, s elect “I accept…” and click "Next".

4.

Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next".

32

5.

Click "Finish".

6.

Select Install printer drivers and Click "Next"

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7.

On the Seagull Driver Wizard prompt, select the first radio button to “ Install a driver for a Plug and Play printer ” Then click “Next.”

8.

Enter Printer name (i.e. Argox CP-2240 PPLB) and select "do not share this printer”, and click "Next"

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9.

Check all the data on the showing screen, if it is correct, click "Finish".

10.

After the related files have been copied to your system, click "Finish".

35

11.

After driver installation is complete, click "Close". The driver should now be installed.

36

3.5.2

Installing a Printer Driver (for other interfaces except USB)

1.

Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the

Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer.

2.

Run the driver from Argox website. On the prompt, Windows Printer Driver, select

“I accept…”and click "Next".

37

3.

Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click

"Next".

4.

Click "Finish".

38

5.

Select Install printer drivers and Click "Next"

6.

Make sure printer is connected to PC, select “ Other ” and click “ Next ”:

39

7.

Select model & emulation - the following examples are based on model CP-2240

PPLB:

8.

Select the port of the printer and click "Next".

40

9.

Enter Printer name (i.e. Argox CP-2240 PPLB) and select "do not share this printer”, and click "Next".

10.

Check all the data on the showing screen, if it is correct, click "Finish".

41

11.

After the related files have been copied to your system, click "Finish".

12.

After driver installation is complete, click "Close". The driver should now be installed.

42

4 Configuring Your LAN Printer by

Web Setting Tool

Before doing settings for your printer, be sure that you have a LAN cable. The cable is connected to the LAN connector of your printer. The LAN connector is an 8-PIN

RJ45 type modular connector. Please use the LAN cable of CAT 5 of a proper length to connect the LAN connector on the printer to a LAN hub as appropriate.

The default static IP address of the printer is 0.0.0.0 and the default listen port is 9100.

For the first time, to configure your printer through the web setting tool, you must still follow the step-by-step instructions below.

4.1 Attaching the power cord

1.

Make sure the printer power switch is set to the OFF position.

2.

Insert the power supply’s connector into the printer power jack.

3.

Insert the AC power cord into the power supply.

Important: Use only the power supply listed in the user instructions.

4.

Plug the other end of the AC power cord into the wall socket.

Do not plug the AC power cord with wet hands or operate the printer and the power supply in an area where they may get wet.

Serious injury may result from these actions!

4.2 Connecting your LAN printer to a

LAN hub

Use a LAN cable of CAT 5 of a proper length to connect the LAN connector on the printer to a LAN hub to which your desktop or laptop PC as a host terminal is also connected.

43

4.3 Getting the IP address of your LAN printer

You can have the printer run a self test to print a configuration label, which helps you get the IP address of your printer connected to the LAN hub.

1.

Turn off the printer.

2.

Press and hold the FEED button, and turn on the printer.

3.

Both status lights glow solid amber for a few seconds. Next, they turn to green shortly, and then turn to other colors. When LED 2 turns to green and LED 1 turns to amber, release the FEED button.

4.

Press the FEED button to print a configuration label.

5.

Get the IP address of the printer from the printed configuration label.

4.4 Logging in to the web setting tool

The Web Setting Tool is a build-in setting tool in firmware for ARGOX serial printers.

User can connect to the supported ARGOX serial printers with browsers to get or set the printer settings, update firmware, download font, etc.

After obtaining the IP address of the LAN printer from the printed configuration label, you can connect to the printer with the supported browsers by input the IP address of the printer, for example, 192.168.6.185

, in the URL field and connect to it.

44

When the connection is successful, the Login page will be displayed. Input the user name and password to log in to the web setting tool. The default user name and the default password are given below:

Default user name: admin

Default password: admin

The default password can be changed in the "Device Setting \ Change Login

Password" webpage.

This web setting tool can be used to manage multiple label printers in the same local area network segment under the Windows operating system as long as there is no conflicting IP address in the network. You can also check each of the MAC addresses listed in this tool against the MAC address label you can find on each of the printers.

The label printer that is connected through TCP/IP in the way like a directly connected local printer can be used with a random PC connected in the same local area network segment. So, through the tool, all commands applicable to the LAN mode can work on the printer in the same way, as the printer must be configured upon the TCP/IP communication protocol with the IP address of the printer.

When doing settings through a tablet PC or Smart Phone for the printer working in infra mode, please set the same network segment of the host terminal to that of the printer, for example, 192.168.6.XXX (1~254). The Wi-Fi mode for the printer is infra mode that can be searched by the wireless device manager of the host terminal.

45

5 Maintenance

This chapter describes routine cleaning procedure.

5.1

Cleaning

To maintain print quality and prolong the printer ’ s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing.

Warning Always turn off the printer before cleaning.

5.1.1

Printhead

It is essential to keep printhead clean if you want the best print quality. We strongly recommend that you clean the printhead when you load a new media roll. If the printer is operated in critical environment, or the print quality declines, you need to clean the printhead more frequently.

Keep in mind these things before you clean:

 Keep the water away in case of corrosion on heating elements.

 If you just finish printing, wait until the printhead cools down.

 Do not touch the printhead with bare hands or hard objects.

46

Cleaning steps:

1.

Moisten a soft cloth or a cotton swab with ethyl alcohol.

2.

Gently wipe the printhead in one direction. That is, wipe it only from left to right or vice versa. Do not wipe back-and-forth, in case dust or dirt attaches to the printhead again.

Note Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance.

47

5.1.2

Sensor

Media sensors may not be able to detect the media correctly if it becomes dirty.

1.

Moisten a soft cloth or a cotton swab with absolute ethyl alcohol.

2.

Gently brush sensors to remove the dust away.

3.

Use a dry cloth to clean the residue.

48

5.1.3

Platen Roller

The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it.

1.

Moisten a soft cloth with absolute ethyl alcohol.

2.

Gently wipe the platen roller to remove the dust and adhesive.

49

6 Troubleshooting

This chapter provides the information about printer problems and solutions.

6.1

Printer issues

The printer won ’ t turn on

Did you attach the AC power cord?

Make sure the power supply ’ s connector is inserted into the printer power jack.

Check the power connection from the wall socket to the printer. Test the power cord and the socket with other electrical devices.

Disconnect the printer from the wall socket, and connect it again.

The printer turns itself off

Turn on the printer again.

Make sure the power supply ’ s connector and the power cord are properly plugged.

Make sure the power supply and the power cord are not damaged.

Use the applicable power supply.

If the printer keeps turning itself off, check the socket and make sure it has enough power for the printer.

The printer does not feed the media out

The media is not loaded correctly. See Section 2.3, “ Loading Media ” to reload the media.

If there is a paper jam, clear it.

50

6.2

Media issues

The media is out

Load a new media roll.

The paper is jammed

Open the printer and clear the jammed paper.

Make sure the paper is held properly by the Media Guides .

The printing position is not correct

Did you use the correct media type for printing?

The media is not loaded correctly. See Section 2.3, “ Loading Media ” to reload the media.

The media sensor needs to be calibrated. See Section 3.1, “ Printing

Media Calibration & Configuration ” to calibrate the sensor.

The media sensor is dirty. Clean the media sensor.

Nothing is printed

The media is not loaded correctly. See Section 2.3, “ Loading Media ” to reload the media.

The print data might not be sent successfully. Make sure the interface is set correctly in the printer driver, and send the print data again.

Make sure the media and ribbon are both matched.

The print quality is poor

The printhead is dirty. Clean the printhead.

The platen roller is dirty. Clean the platen roller.

Adjust the print darkness, or lower the print speed.

The media is incompatible for the printer. Use appropriate media roll instead.

51

6.3

Ribbon issues

The ribbon is out

Load a new ribbon roll.

The ribbon is broken

Check the print darkness and adjust it if it is too high, and take the following steps to fix the broken ribbon:

1.

Unload the ribbon supply roll and take-up roll from the printer.

2.

Pull the ribbon from the supply roll so it overlaps the broken end of the take-up roll.

3.

Tape the overlapped parts together.

4.

Reload both rolls into the printer.

The ribbon is “ printed out ” with the media

The ribbon is not loaded correctly. See Section 2.4, “ Loading Ribbon ” to reload the ribbon.

The printhead temperature is too high. Reload the ribbon and print a configuration label to check the settings (see Section 3.1, “ Self Test and

Dump mode ” ). If the print darkness is very high, adjust it in printer preference, or reset your printer (see Section 3.2, “ Reset your printe ” ).

The ribbon is wrinkled

1.

Make sure the ribbon is loaded correctly.

Rotate Thumb Wheel of Ribbon Pick-up Holder to straighten the ribbon.

52

6.4

Other issues

There are broken lines in the printed label

The printhead is dirty. Clean the printhead.

The printhead temperature is extremely high

The printhead temperature is controlled by the printer. If it is extremely high, the printer will stop printing automatically, until the printhead is cool down. After that, the printer will resume printing automatically, if there is any unfinished print job.

The printhead is broken

Contact your local dealer for assistance.

53

7 Specifications

7.1

Printer

Model

Print method

Resolution

Operation Mode

Sensor

Operation interface

Print Speed

Print Length

Print Width

Communication Interface

CP-2240

Direct Thermal & Thermal Transfer

203 dpi (8 dots/mm)

Standard: Continuous mode, Tear-off mode

Optional: Cutter mode, Peeler mode

Media Reflective sensor x 1 (movable) &

Media Transmissive sensor x 1 (Center fixed) /

Head open switch / Ribbon end sensor

LED indicator x 2, Button x 1

Up to 7ips

Max 100 ”( 2540 mm)

Max 4.1

” (104 mm)

USB, RS-232, Parallel

Programming Language

Accessories

Onboard Memory

CP-2240: PPLA, PPLB

CP-2240Z: PPLA, PPLB, PPLZ

Cutter: Full Cutter, Partial Cutter

Peeler

16 MB SDRAM, 8 MB Flash ROM

CPU Type

Panel

LED

Software---Label editing

Software--- Utility

Optional Items

32 bit RISC microprocessor

2 LED, 1 Button

1 st LED: Green

2 nd LED: Green

Windows Driver (Windows XP/Vista/ Win 7/ Win 8/

Win 10), BarTender® from Seagull Scientific

Printer Utility, Font Utility

Media Stacker, Full Cutter, Partial Cutter, Peeler, RTC Card

Agency Listing CE, CB, cTUVuc, FCC, ICES, KC

Note Print quality and speed is based on 15% print coverage.

54

7.1.1

Fonts, Barcodes, and Graphics Specification

The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB, and PPLZ are printer programming languages, through which the host can communicate with your printer.

Printer Programming Language PPLA

Programming

Language

PPLA

Internal fonts

Symbol sets

(Code pages)

Soft fonts

9 fonts with different point size

6 fonts with ASD smooth font.

Courier font with different symbol sets.

Courier font symbol set: Roman-8, ECMA-94, PC, PC-A,

PC-B, Legal, and PC437

(Greek), Russian.

Downloadable soft fonts by Font Utility

Font size 1x1 to 24x24 times

Character rotation

0, 90, 180, 270 degree, 4 direction rotation

Graphics PCX, BMP, IMG, GDI and HEX format files

1D Barcodes

2D Barcodes

Code 39 、 UPC-A 、 UPC-E 、 Code 128 subset A/B/C 、

EAN-13 、 EAN-8 、 HBIC 、 Codabar 、 Plessey 、 UPC2 、

UPC5 、 Code 93 、 Postnet 、 UCC/EAN-128 、 ,

UCC/EAN-128 K-MART 、 UCC/EAN-128 Random weight 、 Telepen 、 FIM 、 Interleaved 2 of 5

(Standard/with modulo 10 checksum/ with human readable check digit/ with modulo 10 checksum & shipping bearer bars) 、 GS1 Data bar (RSS)

MaxiCode 、 PDF417 、 Data Matrix (ECC 200 only) 、

QR code 、 Composite Codes

55

Printer Programming Language PPLB

Programming

Language

PPLB

Internal fonts 5 fonts with different point size

Symbol sets

(Code pages)

8 bits code page : 437, 850, 852, 860, 863, 865, 857,

861, 862, 855, 866, 737, 851, 869,

1252, 1250, 1251, 1253, 1254,

1255

7 bits code page: USA, BRITISH, GERMAN,

FRENCH, DANISH, ITALIAN,

SPANISH, SWEDISH and

SWISS

Soft fonts Downloadable soft fonts by Font Utility

Font size 1x1 to 24x24 times

Character rotation

0, 90, 180, 270 degree, 4 direction rotation

Graphics PCX , Binary Raster, BMP and GDI

1D Barcodes

2D Barcodes

Code 39 、 、 、 UPC-Interleaved

2 of 5 、

Code 39 with check sum digit 、 Code 93 、 EAN-13 、

EAN-8 (Standard, 2 /5digit add-on) 、 Codabar 、

Postnet 、 Code128 subset A/B/C 、

Code 128 UCC (shipping container code) 、

Code 128 auto 、 UCC/EAN code 128 (GS1-128) 、

Interleave 2 of 5 、 Interleaved 2 of 5 with check sum 、

Interleaved 2 of 5 with human readable check digit 、

German Postcode 、 Matrix 2 of 5 、 UPC Interleaved 2 of

5 、 EAN-13 2/5 digit add-on 、 UPCA 2/5 digit add-on 、

UPCE 2/5 digit add-on 、

GS1 Data bar (RSS)

MaxiCode 、 PDF417 、 Data Matrix (ECC 200 only) 、

QR code 、 Composite Codes

56

Printer Programming Language PPLZ

Programming

Language

PPLZ

Internal fonts

8 (A~H) fonts with different point size.

8 AGFA fonts: 7 (P~V) fonts with fixed different point size (not scalable).

1 (0) font with scaling point size.

USA1, USA2, UK, HOLLAND,

Symbol sets

(Code pages)

DENMARK/NORWAY, SWEDEN/FINLAND,

GERMAN, FRANCE1, FRANCE2, ITALY,

SPAIN, MISC, JAPAN, IBM850

Soft fonts

Font size

Downloadable soft fonts by Font Utility

1x1 to 10x10

Character rotation 0, 90, 180, 270 degree, 4 direction rotation

Graphics GRF, Hex and GDI

1D Barcodes

2D Barcodes

Code39 、 UPC-A 、 UPC-E 、 Postnet 、 Code128 subset

A/B/C 、 Interleave 2 of 5 、

Interleaved 2 of 5 with check sum 、

Interleaved 2 of 5 with human readable check digit 、

Code 93 、 Code 39 with check sum digit 、

MSI 、 EAN-8 、 Codabar 、 Code 11 、 EAN-13 、 Plessey 、

GS1 Data bar (RSS) 、 Industrial 2 of 5 、 Standard 2 of

5 、 Logmars

MaxiCode 、 PDF417 、 Data Matrix (ECC 200 only) 、

QR code 、 Composite Codes

57

7.2

Media & Ribbon

Properties

Media Size

Media Type

Description

Length: 5 mm ~ 2540 mm

Width: 254 mm~ 110 mm(1” ~ 4")

Max Roll Diameter Size: 152.4 mm (6 inches) ,

Core 25.4 or 38.1

mm (1” or 1.5

”)

Max Roll Diameter Size for External Media Stand: max. 216 mm/8.5 inches, Core 25.4 or 76.2

mm (1” or 3”)

Roll-feed, die-cut, continuous, fan-fold, tags, ticket or plain paper or label

Ribbon Size Ribbon roll – max OD: 2.6”(67mm) Ribbon

Length: max 300m Core size: 1” (25.4 mm)

Ribbon Width: 1”~4”,

Ribbon Type Wax, Wax/Resin, Resin (Ribbon wound ink-side out or ink-side in)

58

7.3

Bar codes

Programming Language PPLA

One Dimensional Bar Code 39

Code UPC-A

UPC-E

Code 128 subset

A/B/C

EAN-13

EAN-8

HBIC

Codabar

Plessey

UPC2

UPC5

Code 93

Postnet

UCC/EAN-128

UCC/EAN-128

K-MART

UCC/EAN-128

Random Weight

Telepen

FIM

Interleave 2 of 5

(Standard/with modulo 10 checksum/with human readable check digit/with modulo 10 checksum & shipping bearer bars)

GS1 Data bar

(RSS)

A/B/C

Code 128 UCC

(shipping container code)

Code 128 auto

UCC/EAN code

128 (GS1-128)

Interleave 2 of 5

Interleaved 2 of

5 with check sum

Interleaved 2 of

5 with human readable check digit

German

Postcode

Matrix 2 of 5

UPC Interleaved

PPLB

Code 39 Std &

Extended

UPC-A, UPC-E

UPC-Interleaved

2 of 5

Code 39 with check sum digit

Code 93

EAN-13

EAN-8

(Standard, 2

/5digit add-on)

Codabar

Postnet

Code128 subset

PPLZ

Code39,

UPC-A,

UPC-E,

Postnet,

Code128 subset

A/B/C,

Interleave 2 of 5,

Interleaved 2 of

5 with check sum,

Interleaved 2 of

5 with human readable check digit,

Code 93,

Code 39 with check sum digit,

MSI,

EAN-8, Codabar,

Code 11,

EAN-13,

Plessey,

GS1 Data bar

(RSS),

Industrial 2 of 5,

Standard 2 of 5,

Logmars

59

Programming Language

Two Dimensional Bar

Code

PPLA

MaxiCode,

PDF417, Data

Matrix (ECC 200 only), QR code,

Composite

Codes, Aztec

Barcode, Micro

PDF417

PPLB

2 of 5

EAN-13 2/5 digit add-on,

UPCA 2/5 digit add-on,

UPCE 2/5 digit add-on,

GS1 Data bar

(RSS)

MaxiCode,

PDF417, Data

Matrix (ECC 200 only), QR code,

Composite

Codes, Aztec

Barcode

PPLZ

MaxiCode,

PDF417, Data

Matrix (ECC 200 only), QR code,

Composite

Codes, Aztec

Barcode, Micro

PDF417

60

7.4

Electrical and operating environment

Properties

Power Supply

Temperature

Humidity

Description

Voltage: AC 100 V ~ 240 V ± 10 % (full range)

Frequency: 50 Hz - 60 Hz ± 5 %

Operating: 40

F~100

F (4

C~38

C)

Storage: -4

F~122

F (-20

C~50

C)

Operating: 25 %RH ~ 85 %RH (non-condensing)

Storage: 10 %RH ~ 90 %RH (non-condensing)

7.5

Physical dimension

Dimension

Size

Weight

Size and Weight

W 220mm x H 216mm x D 322 mm

2.35 kg

Important The cutter is for cutting non-adhesive liners. If you use it to cut adhesive liners, the cutter blade will become sticky and affect its cutting capability and paper feeding.

Note The specifications may be changed at any time without prior notice. For more information about the new specifications, visit Argox website or contact your dealer.

61

7.6

Interfaces

This section provides information about IO port specifications for the printer.

7.6.1

USB

The figure below shows their pinouts.

Type B

Pin

1

2

3

4

Signal

VBUS

D-

D+

Ground

Description

+5V

Differential data signaling pair -

Differential data signaling pair +

Ground

62

7.6.2

RS-232C

The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout.

5 4 3 2 1

5

6

3

4

Pin

1

2

9

7

8

9

Signal

N/A

RxD

TxD

N/A

GND

N/A

RTS

CTS

+5V

8 7 6

Description

Shorted to Pin 6

Receive

Transmit

No Connection

Ground

Shorted to Pin 1

Request to Send

Clear to Send

Reserved for KDU (keyboard device unit)

Note Pin 9 is reserved for KDU. Do not connect it if you are using a computer as the host.

63

7.6.3

Centronics

The 36-pin Centronics on the printer uses parallel communication, and complies with

IEEE 1284 compatibility mode (also called SPP, Standard Parallel Port). The figure below shows its pinout.

18

36

1

19

Pin

3

4

1

2

Signal

Direction

To Printer

To Printer

7

8

5

6

To Printer

To Printer

To Printer

To Printer

To Printer

To Printer

9 To Printer

10 From Printer

Signal

/STROBE

Data 1

Data 2

Data 3

Data 4

Data 5

Data 6

Data 7

Data 8

/ACK

Pin

Signal

Direction

11 From Printer

12 From Printer

13 From Printer

14-15 -

16-17 Ground

18 -

19-30 Ground

31 -

32 From Printer

33-36 -

Signal

BUSY

PE

+5V

NC

GND

NC

GND

NC

/FAULT

NC

64

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Frequently Answers and Questions

What is the maximum print speed of the Argox CP-2240 printer?
The maximum print speed of the Argox CP-2240 printer is up to 7 inches per second.
What is the maximum media capacity of the Argox CP-2240 printer?
The maximum media capacity of the Argox CP-2240 printer is 6 inches internal media roll capacity.
What type of ribbon does the Argox CP-2240 printer use?
The Argox CP-2240 printer uses a ribbon wound ink-side out or ink-side in.
What type of sensors does the Argox CP-2240 printer have?
The Argox CP-2240 printer has a twin-sensor system for diverse media types.
What is the recommended maintenance procedure for the Argox CP-2240 printer?
The Argox CP-2240 printer features tool-free print head and roller maintenance.
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