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HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
AMD Phenom, AMD Athlon, and AMD
Turion are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license.
Microsoft, Windows, and Windows Vista are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Third Edition: December 2010
Second Edition: August 2010
First Edition: April 2010
Document Part Number: 609866-001
Revision history
Revision
A
B
Publication date
August 2010
December 2010
Description
●
Chapter 1 — added new descriptions for the following components:
◦
Hard drive
◦
Processor
◦
WLAN module
●
◦
◦
◦
◦
Chapter 3 and Chapter 4 — added new spare part numbers and descriptions for the following components:
Hard drive
Processor
System board
WLAN module
●
◦
◦
Chapter 1 — added new descriptions for the following components:
Processor
Chipset
●
◦
◦
◦
◦
Chapter 3 and Chapter 4 — added new spare part numbers and descriptions for the following components:
Hard drive
Processor
System board
Replacement Thermal Material
Kit
ENWW iii
iv Revision history ENWW
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
ENWW v
vi Safety warning notice ENWW
Table of contents
ENWW vii
viii
Electrostatic discharge damage .................................................................. 41
Packaging and transporting guidelines ........................................ 42
Workstation guidelines .............................................................. 42
Equipment guidelines ................................................................. 43
ENWW
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications ........ 106
When to create restore points .................................................................. 112
Restore to a previous date and time .......................................................... 112
Recovering from the dedicated recovery partition (select models only) ......................... 113
ENWW ix
x ENWW
1 Product description
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Category
Product Name
Processors
Description
HP Pavilion dv7 Entertainment PC
AMD Phenom™ processors
AMD Phenom X2 Dual-Core N970 Quad-Core, 35W, 2.20-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N870 Tri-Core, 35W, 2.30-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N660 Dual-Core, 35W, 3.00-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P960 Quad-Core, 25W, 1.80-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P860 Tri-Core, 25W, 2.00-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P650 Tri-Core, 25W, 2.60-GHz with 2.0-MB L2 cache
1
Chipset
Graphics
Category
2 Chapter 1 Product description
Description
AMD Turion™ processors
AMD Turion X2 Dual-Core N570 Dual-Core, 35W, 2.70-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1.0-MB L2 cache
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache
AMD Turion X2 Dual-Core P560 Dual-Core, 25W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.40-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.30-GHz with 2.0-MB L2 cache
AMD Athlon™ processors
AMD Athlon X2 Dual-Core N370 Dual-Core, 35W, 2.50-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P360 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1.0-MB L2 cache
Northbridge: AMD RS880MD chipset
Southbridge: AMD SB820M chipset
AMD HD Graphics
Switchable discrete graphics memory (select models only)
●
ATI Mobility Radeon HD 6550 with 1024-MB of dedicated video memory (64-
MB × 16 DDR3 x 800MHz × 4 PCs)
●
ATI Mobility Radeon HD 6370 with 512-MB of dedicated video memory (64-
M ×16 DDR3 × 800MHz × 4 PCs)
●
ATI Mobility Radeon HD 5650 with 1024-MB of dedicated video memory (64-
MB × 16 DDR3 x 800MHz × 4 PCs)
●
ATI Mobility Radeon HD 5470 with 512-MB of dedicated video memory (64-
MB × 16 DDR3 x 800MHz × 4 PCs)
UMA graphics memory (select models only)
●
ATI Mobility Radeon HD 4250 with 128-MB (64-MB × 16 DDR3 x 800MHz)
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Category
Panels
Memory
Hard drives
Description
Supports Blu-ray and/or HD-DVD playback with HD Decode, DX11 support and
HDMI support
●
17.3-inch, SVA HD+ (1600 x 900) LED BrightView
●
17.3-inch, SVA HD+ (1600 x 900) LED flush glass AntiGlare
●
Flush glass panel cover support
●
Support for lighted logo on top bezel
2 customer-accessible/upgradeable SODIMM slots
Supports up to 8 GB of system RAM in the following configurations
●
8192-MB total system memory (4096-MB × 2, dual-channel)
●
6144-MB total system memory (4096-MB × 1 + 2048-MB × 1)
●
4096-MB total system memory (2048-MB × 2, dual-channel)
●
4096-MB total system memory (4096-MB × 1)
●
3072-MB total system memory (2048-MB × 1 + 1024-MB × 1)
●
2048-MB total system memory (2048-MB × 1)
●
2048-MB total system memory (1024-MB × 2, dual-channel)
●
1024-MB total system memory (1024-MB × 1)
Supports all Serial ATA (SATA) 9.5-mm/12.5-mm, 6.35-cm (2.50-inch) hard drives
Supports up to 2 hard drives
Support for Accelerometer Hard Drive Protection
Dual hard drive configurations:
●
2-TB (1-TB, 5200-rpm × 2)
●
1500-GB (750-GB, 5200-rpm × 2)
●
1280-GB (640-GB, 7200-rpm × 2)
●
1280-GB (640-GB, 5400-rpm × 2)
●
1000-GB (500-GB, 7200-rpm × 2)
●
640-GB (320-GB, 7200-rpm × 2)
●
500-GB (250-GB, 7200-rpm × 2)
3
Category
Optical drives
Webcam
Description
Single hard drive configurations:
●
1-TB, 5200-rpm
●
750-GB, 5200-rpm
●
640-GB, 7200-rpm
●
640-GB, 5400-rpm
●
500-GB, 7200-rpm
●
320-GB, 7200-rpm
●
250-GB, 7200-rpm
12.7-mm tray load
Fixed (1 screw for removal)
Support for the following optical drives:
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo
Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
Low-light VGA camera
Microphone
Audio
Ethernet
Wireless
4 Chapter 1 Product description
640 × 480 by 24 frames per second
2 omnidirectional microphones, dual-array with appropriate software (supports beam forming, echo cancellation, and noise suppression)
HD Audio (IDT)
Dolby advance audio (select models only)
Beats audio (select models only)
Supports Microsoft® Premium Requirements
Pavilion-branded Altec Lansing speakers
Integrated 10/100/1000 network interface card (NIC)
Integrated wireless local area network (WLAN) options by way of wireless module:
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter
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Category
External media card
Internal media card
Ports
Description
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
Broadcom 4322 802.11a/b/g/n WLAN module
Broadcom BCM94313 802.11b/g/n WLAN module
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter
5-in-1 Digital Media Reader
Digital Media Slot supports Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Secure Digital High Capacity (SDHC), Memory Stick (MS), Memory Stick
Pro (MSP), xD Picture Card (XD)
One half-size mini-card slot for WLAN
Audio-in (stereo microphone) eSATA (combined with USB)
High-Definition Multimedia Interface (HDMI) v1.3 supporting 1080p and
1920x1080 at 60Hz and 1920x1200 at 60Hz DVI Mode
Hot Plug/Unplug and auto detect for correct output to wide-aspect
RJ-45 (Ethernet, includes link and activity lights)
USB 2.0 (four ports; one port combined with eSATA)
VGA (Dsub 15-pin)
●
1600 x 1200 external resolution at 75Hz
●
1920 x 1200 external resolution at 75Hz
AC Smart Pin adapter
17.3-inch full-size keyboard with numeric keypad
Dura-coat, Island style
Keyboard/pointing devices
Clickpad
TouchPad supports 2-way scrolling
Multitouch gestures enabled as default
Taps enabled as default
Power requirements
6-cell 2.55-Ah Li-ion battery
6-cell 2.8-Ah Li-ion battery
9-cell 2.8-Ah Li-ion battery
5
Category
Security
Operating system
Serviceability
Description
90-W AC adapter (discrete models)
65-W AC adapter with (UMA models)
Kensington Security Lock
Fingerprint reader with Digital Persona software support (select models only)
Preinstalled:
Windows® 7 Professional (64 bit)
Windows 7 Home Premium (32 and 64 bit)
Windows 7 Home Basic (32 and 64 bit)
AC adapter
Battery (system and RTC)
Hard drives (2)
Mini card components
6 Chapter 1 Product description ENWW
2 Components
Top components
TouchPad
ENWW
Component
TouchPad
Function
Moves the pointer and selects or activates items on the screen.
To view or change the pointing device preferences:
1.
Select Start > Devices and Printers.
2.
Right-click the device representing the computer.
3.
Select Mouse settings.
Top components 7
TouchPad buttons
2
3
4
Item
1
Description
TouchPad On/Off button
TouchPad zone*
Left TouchPad button
Right TouchPad button
To view or change pointing device preferences:
1.
Select Start > Devices and Printers.
2.
Right-click the device representing your computer.
3.
Select Mouse settings.
Function
Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
8 Chapter 2 Components ENWW
Lights
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Item Description
1
2
Caps Lock light
Power light
3
4
Volume Mute light
Wireless light
5
6
TouchPad light
Fingerprint Reader light
Function
On—The Caps Lock is on.
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
Amber—The computer sound is off.
●
White—An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is detected.
●
Amber—No wireless devices are detected.
Amber—The TouchPad is disabled.
●
White—The fingerprint was read.
●
Amber—The fingerprint was not read.
Top components 9
Buttons and Fingerprint Reader (select models only)
Item Description
1 Power button
2 Fingerprint Reader (select models only)
Function
Press the Power button to:
●
Turn on the computer.
●
Initiate Sleep.
●
Exit Sleep.
●
Exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the Power button for at least 5 seconds to shut down the computer.
For more information about the power settings, select Start >
Control Panel > System and Security > Power Options.
Allows a fingerprint logon to Windows, instead of a password logon.
This table describes the factory settings. For information about changing the factory settings, see Help and Support.
10 Chapter 2 Components ENWW
Keys
ENWW
2
3
4
5
6
Item Description
1 esc key fn key
Windows Logo key
Windows Applications key
Integrated numeric keypad
Function keys
Function
Press the esc and fn keys at the same time to display system information.
Press the at the same time as a function key or the esc key to execute frequently used system functions.
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the cursor.
Functions like the keys on an external numeric keypad.
Press a function key and the fn key at the same time to execute frequently used system functions.
Top components 11
Front components
Description
Speakers
Right-side components
Function
Produce sound.
12
Item Description
1 Power light
2 Hard Disk Drive light
3
4
5
6
USB ports (2)
Optical Drive light
Optical drive
AC Adapter light
7
8
Power connector
Security Cable slot
Chapter 2 Components
Function
●
On—The computer is on.
●
Flashing—The computer is in Sleep.
●
Off—The computer is off or in Hibernation.
●
White—The hard disk drive is active.
●
Amber—The hard disk drive is parked.
Connect optional USB devices.
Flashing—Accessing the optical drive.
Reads optical discs and, on select models, writes to optical discs.
●
On—The computer is connected to external power.
●
Off—The computer is not connected to external power.
Connects an AC adapter.
Connects an optional security cable. The security cable is designed to act as a deterrent, but might not prevent the computer from being mishandled or stolen.
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Left-side components
ENWW
Item Description
1 Vents (2)
2
3
4
External Monitor port
RJ-45 (network) jack
HDMI port
5 eSATA/USB port
8
9
6
7
USB port
Audio-in (microphone) jack
Audio-out (headphone) jack
SD card reader
Function
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects an external VGA monitor or projector.
Connects a network cable.
Connects an optional video or audio device, such as a highdefinition television, or any compatible digital or audio component.
Connects an optional high-performance eSATA component, such as an eSATA external hard drive, or connects an optional USB device.
Connects an optional USB device.
Connects an optional computer headset microphone, stereo array microphone, monarural microphone.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Reads SD cards that are inserted into the reader.
Left-side components 13
Bottom components
2
3
Item Description
1 Battery bay
Battery Release latch
Vents (7)
4 Primary Hard Drive bay
5 Integrated subwoofer
14 Chapter 2 Components
Function
Holds the battery.
Releases the battery from the battery bay.
Enable airflow to cool internal components.
NOTE:
The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Holds the primary hard drive, the memory module slots, and the
WLAN module (select models only).
CAUTION:
To prevent an unresponsive system, replace the wireless module with a wireless module authorized for use by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and
Support.
Provides superior bass sound.
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Display components
2
3
Item Description
1 Internal microphones (2)
Webcam light
Webcam
Function
Record sound.
On—The webcam is in use.
Records video, and captures still photographs.
ENWW Display components 15
Wireless antennas
On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
NOTE:
For optimal transmission, keep the areas immediately around the antennas free from obstructions.
To review wireless regulatory notices, see the country-specific section of the Regulatory, Safety and
Environmental Notices chapter in Help and Support.
16 Chapter 2 Components ENWW
Additional hardware components
Item Description
1
2
3
Power cord*
AC adapter
Battery*
Function
Connects an AC adapter to an AC outlet.
Converts AC power to DC power.
Provides power when the computer is not connected to an external power source.
* Batteries and power cords vary in appearance by region and country.
ENWW Additional hardware components 17
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period: This number describes the duration of the warranty period for the computer.
(5) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
18 Chapter 3 Illustrated parts catalog ENWW
ENWW Service tag 19
Computer major components
20
Item
(1)
Description
17.3-inch display assembly
HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers (includes wireless antenna transceivers and cables)
Spare part number
605324-001
Chapter 3 Illustrated parts catalog ENWW
ENWW
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(5)
(3)
(4)
(6)
(7)
Item
(2)
Description Spare part number
HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers
605325-001
HD+ BrightView display assembly with webcam and 2 microphones for use in black computers
605327-001
HD+ Brightview display assembly with webcam and 2 microphones for use in white computers
609788-001
NOTE:
See
Display assembly components on page 27
for more information on display assembly spare part numbers.
Keyboard (includes keyboard cable) 605344-xxx
NOTE:
For a detailed list of available keyboards, see
Sequential part number listing on page 31 .
Power button board (includes cable)
Top cover (includes TouchPad and TouchPad buttons and fingerprint reader)
For use only with silver computer models
For use only with black computer models
For use only with white computer models
Speaker assembly
Power connector and cable
Fan/heat sink assembly (includes replacement thermal material)
For use only with computer models equipped with graphics subsystems with discrete memory
For use only with computer models equipped with graphics subsystems with UMA memory
605358-001
605346-001
605347-001
609789-001
605356-001
605364-001
606575-001
606574-001
Thermal Material Kit (not illustrated, includes thermal pads and thermal paste syringe)
Processor (includes replacement thermal material)
634433-001
AMD Athlon X2 Dual-Core N370 Dual-Core, 35W, 2.50-GHz with 1.0-MB L2 cache 634686-001
AMD Athlon X2 Dual-Core P360 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache 636635-001
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1.0-MB L2 cache 616343-001
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1.0-MB L2 cache 594165-001
AMD Phenom X2 Dual-Core N970 Quad-Core, 35W, 2.20-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2.0-MB L2 cache
616346-001
616346-001
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2.0-MB L2 cache
594169-001
AMD Phenom X2 Dual-Core N870 Tri-Core, 35W, 2.30-GHz with 1.5-MB L2 cache 635495-001
Computer major components 21
22
(9)
(10)
(11)
Item Description Spare part number
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2 cache 616345-001
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2 cache 594168-001
635494-001 AMD Phenom X2 Dual-Core N660 Dual-Core, 35W, 3.00-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P960 Quad-Core, 25W, 1.80-GHz with 2.0-MB L2 cache
616344-001
594166-001
634689-001
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P860 Tri-Core, 25W, 2.00-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
616336-001
594170-001
634688-001
616335-001
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P650 Tri-Core, 25W, 2.60-GHz with 2.0-MB L2 cache
594167-001
634687-001
AMD Turion X2 Dual-Core N570 Dual-Core, 35W, 2.70-GHz with 2.0-MB L2 cache 634690-001
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache 616337-001
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache 594172-001
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1.0-MB L2 cache 616334-001
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache 594164-001
AMD Turion X2 Dual-Core P560 Dual-Core, 25W, 2.50-GHz with 2.0-MB L2 cache 634691-001
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.40-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.30-GHz with 2.0-MB L2 cache
Thermal Material Kit (not illustrated, includes thermal pads and thermal paste syringe)
Optical drive connector
USB board (includes cable)
System board (includes replacement thermal material)
616347-001
594173-001
634433-001
603680-001
605348-001
For ATI Mobility Radeon HD 6550 discrete graphics with 1-GB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 6550 discrete graphics and 1-GB of dedicated memory with subwoofer
For ATI Mobility Radeon HD 6370 discrete graphics with 512-KB of dedicated memory without subwoofer
630831-001
630834-001
630830-001
Chapter 3 Illustrated parts catalog ENWW
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(13)
(14)
(16)
(17)
(18)
(19)
Item
(15)
Description Spare part number
For ATI Mobility Radeon HD 6370 discrete graphics and 512-KB of dedicated memory with subwoofer
630833-001
For ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory without subwoofer
605498-001
615687-001 For ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory with subwoofer
For ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated memory with subwoofer
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.1.2
605497-001
615686-001
630832-001
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.1.0
605496-001
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer v.1.2
630829-001
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer v.1.0
615688-001
Thermal Material Kit (not illustrated, includes thermal pads and thermal paste syringe)
634433-001
605323-001
599516-001
Bluetooth module cable
RTC battery
Optical drive (includes bezel and bracket):
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo
Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
HP Bluetooth 2.1 integrated module with wireless technology (does not include a Bluetooth module cable)
Memory modules DDR3, 1333-MHz
1-GB memory module
605416-001
605417–001
537921-001
2-GB memory module
4-GB memory module
Hard drive cable
Subwoofer
Battery
598859-001
598856-001
599092-001
605415-001
605357-001
Computer major components 23
24
Item
(20)
Description
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
Spare part number
593554-001
593562-001
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
WLAN module
593550-001
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and
Barbuda, Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica,
Guam, Nether Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and
Grenada., Suriname, and the United States
580101-002
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Antigua and Barbuda,
Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada.,
Suriname, and the United States
580102-001
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia,
Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan,
Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech
Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt,
El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Martinique, Nether Antilles, French Guiana, Aruba, British
Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Republic of Moldova,
Romania, Rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab
Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam,
Yemen, Zambia, and Zimbabwe
580102-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,
Aruba, Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether
Antilles, Puerto Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
582564-001
Chapter 3 Illustrated parts catalog ENWW
ENWW
Item Description Spare part number
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,
Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan,
Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina,
Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic,
Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus,
Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong Kong,
Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan,
Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia,
Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles,
Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
582564-002
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
600370-001
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan,
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi,
Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad,
Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-
Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia,
Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya,
Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia,
Nauru, Nepal, Netherlands, Nether Antilles, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East),
Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, United Arab Emirates, United Kingdom, Uruguay, USA, Uzbekistan, US
Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, Zimbabwe
593836-001
Computer major components 25
26
Item
(21)
(22)
Description Spare part number
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman
Islands, Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines,
Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St.
Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
602992-001
Hard drive kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
603788-001
633252-001
603787-001
603784-001
605606-001
Hard drive only (does not include bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
621046-001
603785-001
500-GB, 5400-rpm 634638-001 and
634921-001
603783-001
605415-001 Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
Base enclosure (includes rubber feet) 605345-001
Chapter 3 Illustrated parts catalog ENWW
Item
(23)
Description
Base enclosure for use with silver computer models (includes rubber feet)
Primary hard drive cover
Spare part number
615443-001
605360-001
Display assembly components
Flush glass display assembly spare parts
ENWW
(2)
(3)
(4)
(5)
(6)
Item
(1)
Description Spare part number
Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable)
605330-001
Webcam/microphone module
Display Hinge Kit (includes right and left hinges)
603660-001
605334-001
Flush glass display assembly (includes display panel cable)
Display Cable Kit (includes display panel cable and Webcam cable)
Display hinge cover
Display Screw Kit (not illustrated)
605325-001
605333-001
605336-001
611251-001
Display assembly components 27
BrightView panel
Item
(1)
(4)
(5)
(6)
(2)
(3)
(7)
(8)
Description
Display bezel
For use in silver computer models
For use in all other computer models
Display hinge cover
Display Hinge Kit (includes left and right hinges)
Display panel (includes display panel cable)
Webcam/microphone module
Display Cable Kit (includes display panel cable and Webcam cable)
Wireless antenna (select models only)
Display enclosure
For use in silver computers
28 Chapter 3 Illustrated parts catalog
Spare part number
605340-001
615442-001
605343-001
605342-001
605337-001
603660-001
605333-001
605359-001
605338-001
ENWW
Item Description
For use in white computers
For use in black computers
Display Rubber Kit (not illustrated, includes display bezel rubber screw covers)
Display Screw Kit (not illustrated)
Spare part number
605339-001
605331-001
605341-001
605332-001
Mass storage devices
ENWW
Item
(1)
(2)
Description Spare part number
Optical drive (includes bezel and bracket)
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
605417-001
605416-001
Hard drive kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
603788-001
633252-001
603787-001
Mass storage devices 29
Item Description Spare part number
603784-001
605606-001
Hard drive only (does not include bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
621046-001
500-GB, 5400-rpm
Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
603785-001
634638-001 and
634921-001
603783-001
605415-001
Miscellaneous parts
Description
AC adapter:
65-W AC adapter
90-W AC adapter PFC
Full-function remote control with teletext
Power cord:
Asia/Pacific region, French Canada, Latin America, Thailand, and the United States
Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece, Hungary, Iceland, the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain, Sweden, and Turkey
The United Kingdom and Hong Kong
Italy
Denmark
Switzerland
Rubber feet
Screw Kit
Spare part number
609939-001
609940-001
465541-004
490371-001
490371-021
490371-031
490371-061
490371-081
490371-111
605644-001
605643-001
30 Chapter 3 Illustrated parts catalog ENWW
Sequential part number listing
Description Spare part number
465541-004
490371-001
490371-021
490371-031
490371-061
490371-081
490371-111
537921-001
580101-002
580102-001
580102-002
582564-001
Full-function remote control with teletext
Power cord for use in the Asia/Pacific region, French Canada, Latin America, Thailand, and the United
States
Power cord for use in Belgium, Bulgaria, the Czech Republic, Finland, France, Germany, Greece,
Hungary, Iceland, the Netherlands, northwest Africa, Norway, Poland, Portugal, Russia, Slovakia, Spain,
Sweden, and Turkey
Power cord for use in the United Kingdom and Hong Kong
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
HP Integrated module with Bluetooth 2.1 wireless technology (does not include a Bluetooth module cable)
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Aruba, Bahamas,
Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St. Kitts and
Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
Atheros AR9285G 802.11 a/b/g/n 2x2 WiFi module for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St.
Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
Atheros AR9285G 802.11 a/b/g/n 2x2 WiFi module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, Brunei,
Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad,
Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech
Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador,
Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, Nether Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali,
Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger,
Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand,
Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United
Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba, Bahamas,
Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto Rico, St. Kitts and
Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
ENWW Sequential part number listing 31
Spare part number
582564-002
593550-001
593554-001
593562-001
593836-001
594164-001
594165-001
Description
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda,
Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad,
Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zambia, Zimbabwe
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas,
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Canada, Cape Verde, Central African Republic, Chad, Cayman Islands, Chile, China
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica,
Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall
Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Nether Antilles, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United
Kingdom, Uruguay, USA, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
AMD Athlon X2 Dual-Core N330 Dual-Core, 35W, 2.3-GHz processor with 1-MB L2 cache (includes replacement thermal material)
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.1-GHz processor with 1-MB L2 cache (includes replacement thermal material)
32 Chapter 3 Illustrated parts catalog ENWW
ENWW
Spare part number
594166-001
594167-001
594168-001
594169-001
594170-001
594172-001
594173-001
598856-001
598859-001
599092-001
599516-001
600370-001
602992-001
603660-001
Description
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.8-GHz processor with 2-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.8-GHz processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.1-GHz processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.0-GHz processor with 2-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.6-GHz processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.5-GHz processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.3-GHz processor with 2-MB L2 cache (includes replacement thermal material)
2-GB memory module
1-GB memory module
4-GB memory module
RTC battery
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,
Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central
African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe,
Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao
Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US
Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
Webcam/microphone module
Sequential part number listing 33
605323-001
605324-001
605325-001
605327-001
605330-001
605331-001
605332-001
605333-001
605334-001
605336-001
605337-001
605338-001
605339-001
605340-001
605341-001
605342-001
605343-001
605344-001
605344-031
Spare part number
603680-001
603783-001
603784-001
603785-001
603787-001
603788-001
Description
Optical drive cable
320-GB, 7200-rpm hard drive only (does not include left and right bracket rails, connector cable, Mylar cover with tab, screws or rubber isolators)
500-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
4 screws, and 4 rubber isolators)
640-GB, 5400-rpm hard drive only (does not include left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, or rubber isolators)
750-GB, 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
4 screws, and 4 rubber isolators)
1-TB. 5200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
Bluetooth module cable
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers
(includes wireless antenna transceivers and cables)
17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in black computers
Display enclosure for use with flush glass displays in silver computers (includes wireless antenna transceivers and cables and logo LED board and cable)
Display enclosure for use with BrightView displays in black computers (includes wireless antenna transceivers and cables and logo LED board and cable)
Display Screw Kit
Display Cable Kit (includes display panel cable and Webcam cable)
Display Hinge Kit (includes right and left hinges) for use with flush glass displays
Display hinge cover for use with flush glass displays
BrightView display panel (includes display panel cable)
Display enclosure for use in silver computer models with BrightView displays (includes wireless antenna transceivers and cables and logo LED board and cable)
Display enclosure for use in white computer models with BrightView displays (includes wireless antenna transceivers and cables and logo LED board and cable)
Display bezel for use with BrightView displays
Display Rubber Kit (includes display bezel rubber screw covers)
Display Hinge Kit (includes left and right hinges) for BrightView displays
Display hinge cover for BrightView displays
Keyboard for use in the United States
Keyboard for use in the United Kingdom
34 Chapter 3 Illustrated parts catalog ENWW
ENWW
Spare part number
605344-041
605344-051
605344-061
605344-071
605344-121
605344-131
605344-211
605344-221
605344-251
605344-A41
605344-B31
605344-BA1
605344-BG1
605344-DH1
605344-DJ1
605345-001
605346-001
605347-001
605348-001
605356-001
605357-001
605358-001
605359-001
605360-001
605364-001
605415-001
605416-001
605417-001
605496-001
605497-001
Description
Keyboard for use in Germany
Keyboard for use in France
Keyboard for use in Italy
Keyboard for use in Spain
Keyboard for use in French Canada
Keyboard for use in Portugal
Keyboard for use in Hungary
Keyboard for use in the Czech Republic
Keyboard for use in Russia
Keyboard for use in Belgium
Keyboard for use internationally
Keyboard for use in Slovenia
Keyboard for use in Switzerland
Keyboard for use in Denmark, Norway, and Sweden
Keyboard for use in Greece
Base enclosure (includes rubber feet)
Top cover for use only with silver computer models equipped with a fingerprint reader; and includes fingerprint reader board (includes TouchPad and TouchPad buttons)
Top cover for use only with black computer models not equipped with a fingerprint reader
USB board (includes cable)
Speaker assembly
Subwoofer
Power button board (includes cable)
Wireless antenna
Plastic Kit
Power connector and cable
Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Combo Drive
System board for AMD UMA graphics subsystem and shared memory
System board for ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory without subwoofer
Sequential part number listing 35
Spare part number
605498-001
605560-005
605606-001
605643-001
605644-001
606574-001
606575-001
609788-001
609789-001
609939-001
609940-001
611251-001
615442-001
615443-001
615686-001
615687-001
Description
System board for ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory without subwoofer
Atheros AR9285 802.11b/g/n module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and
Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cayman Islands, Canada, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark,
Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guam, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Nether Antilles, Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South
Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago,
Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uruguay, the United States, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
250-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
4 screws, and 4 rubber isolators)
Screw Kit
Rubber feet
Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with UMA memory (includes replacement thermal material)
Fan/heat sink assembly for use only with computer models equipped with graphics subsystems with discrete memory (includes replacement thermal material)
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white computers
Top cover for use only with white computer models not equipped with a fingerprint reader
65-W AC adapter
90-W AC adapter PFC
Display Screw Kit for flush glass display
Base enclosure for use with non-silver computer models (includes rubber feet)
Base enclosure for use with silver computer models (includes rubber feet)
System board for ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated memory with subwoofer (includes replacement thermal material)
System board for ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory with subwoofer (includes replacement thermal material)
36 Chapter 3 Illustrated parts catalog ENWW
ENWW
621046-001
630829-001
630830-001
630831-001
630832-001
630833-001
630834-001
633252-001
634433-001
634638-001
Spare part number
615688-001
616334-001
616335-001
616336-001
616337-001
616343-001
616344-001
616345-001
616346-001
616347-001
Description
System board for use on computer models equipped with UMA graphics subsystem memory, but no subwoofer v.1.0 (includes replacement thermal material)
AMD Turion X2 Dual-Core N350 Dual-Core 2.40-GHz, 35W processor with 1-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P840 Tri-Core 1.90-GHz 25W processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P940 Quad-Core 1.70-GHz 25W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core N550 Dual-Core 2.5-GHz 35W processor with 2-MB with L2 cache (includes replacement thermal material)
AMD Athlon X2 Dual-Core P340 Dual-Core 2.20-GHz 25W processor with 1-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N640 Dual-Core 2.90-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N850 Tri-Core 2.20-GHz 35W processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N950 Quad-Core 2.10-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core P540 Dual-Core 2.4-GHz 25W processor with 2-MB L2 cache (includes replacement thermal material)
640-GB, 7200-rpm hard drive only (does not include left and right bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
System board for use on computer models equipped with UMA graphics subsystem memory, but without subwoofer v.1.2 (includes replacement thermal material)
System board for use on computer models equipped with ATI Mobility Radeon HD 6370 discrete graphics with 512-KB of dedicated memory without subwoofer (includes replacement thermal material)
System board for use on computer models equipped with ATI Mobility Radeon HD 6550 discrete graphics with 1-GB of dedicated memory without subwoofer (includes replacement thermal material)
System board for use on computer models equipped with UMA graphics subsystem memory and subwoofer v.1.2 (includes replacement thermal material)
System board for use on computer models equipped with ATI Mobility Radeon HD 6370 discrete graphics and 512-KB of dedicated memory with subwoofer (includes replacement thermal material)
System board for use on computer models equipped with ATI Mobility Radeon HD 6550 discrete graphics and 1-GB of dedicated memory with subwoofer (includes replacement thermal material)
750-GB, 7200-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,
4 screws, and 4 rubber isolators)
Thermal Material Kit (includes thermal pads and thermal paste syringe)
500-GB, 5400-rpm hard drive only (does not include left and right bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
Sequential part number listing 37
Spare part number
634686-001
634687-001
634688-001
634689-001
634690-001
634691-001
634921-001
635494-001
635495-001
635496-001
636635-001
Description
AMD Athlon X2 Dual-Core N370 Dual-Core 2.50-GHz 35W processor with 1-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P650 Dual-Core 2.60-GHz 25W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P860 Dual-Core 2.00-GHz 25W processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core P960 Dual-Core 1.80-GHz 25W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core P570 Dual-Core 2.7-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Turion X2 Dual-Core P560 Dual-Core 2.5-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
500-GB, 5400-rpm hard drive only (does not include left and right bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
AMD Phenom X2 Dual-Core N660 Dual-Core 3.00-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N870 Dual-Core 2.30-GHz 25W processor with 1.5-MB L2 cache (includes replacement thermal material)
AMD Phenom X2 Dual-Core N97Dual-Core 2.2-GHz 35W processor with 2-MB L2 cache (includes replacement thermal material)
AMD Athlon X2 Dual-Core P360 Dual-Core 2.30-GHz 35W processor with 1-MB L2 cache (includes replacement thermal material)
38 Chapter 3 Illustrated parts catalog ENWW
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE:
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
ENWW Preliminary replacement requirements 39
Cables and connectors
CAUTION:
When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION:
Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
40 Chapter 4 Removal and replacement procedures ENWW
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION:
To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION:
A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
ENWW Preliminary replacement requirements 41
42
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
●
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
Chapter 4 Removal and replacement procedures ENWW
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
●
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
ENWW Preliminary replacement requirements 43
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period: This number describes the duration of the warranty period for the computer.
(5) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
44 Chapter 4 Removal and replacement procedures ENWW
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 605644-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
ENWW Component replacement procedures 45
Battery
Description
6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models
6-cell, 62-Wh, 2.8-Ah Li-ion battery for use with all computer models
9-cell, 93-Wh, 2.8-Ah Li-ion battery for use with all computer models
Spare part number
593554-001
593562-001
593550-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release latch (1) to release the battery.
3.
Pivot the battery (2) upward and remove it from the computer (3).
46
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place.
Chapter 4 Removal and replacement procedures ENWW
Primary hard drive cover
Description
Primary hard drive cover
Spare part number
605360-001
Before removing the primary hard drive cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
Remove the primary hard drive cover:
1.
Loosen the five Phillips PM2.5×6.0 captive screws (1) that secure the primary hard drive cover to the computer.
2.
Lift the primary hard drive cover (2) away from the computer.
ENWW
Reverse this procedure to install the primary hard drive cover.
Component replacement procedures 47
Hard drive
Description Spare part number
Hard Drive Kits (include left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
1-TB. 5200-rpm 603788-001
750-GB, 72-rpm
750-GB, 5200-rpm
500-GB, 7200-rpm
250-GB, 7200-rpm
633252-001
603787-001
603784-001
605606-001
Hard drive only (does not include bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
640-GB, 7200-rpm 621046-001
640-GB, 5400-rpm
500-GB, 5400-rpm
603785-001
634638-001 and
634921-001
320-GB, 7200-rpm
Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
603783-001
605415-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
Remove the hard drive:
1.
Disconnect the hard drive cable connector from the system board (1).
2.
Remove the four Phillips PM2.5×3.0 screws (2).
48 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the hard drive vertically (3) from the computer.
4.
If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the following:
●
(1) Hard drive adapter cable
●
(2) Four rubber isolators
●
(3) Four Phillips PM3.0×3.5 screws that secure the hard drive bracket rails and Mylar cover to the hard drive
●
(4) Left and right hard drive bracket rails with Mylar cover
ENWW
Reverse this procedure to install the hard drive.
Component replacement procedures 49
Secondary hard drive
Description Spare part number
Hard Drive Kits (include left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
1-TB. 5200-rpm 603788-001
750-GB, 7200-rpm
750-GB, 5200-rpm
500-GB, 7200-rpm
250-GB, 7200-rpm
633252-001
603787-001
603784-001
605606-001
Hard drive only (does not include bracket rails, connector cable, Mylar cover with tab, screws, or rubber isolators)
640-GB, 7200-rpm 621046-001
640-GB, 5400-rpm
500-GB, 5400-rpm
603785-001
634638-001 and
634921-001
320-GB, 7200-rpm
Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, 4 screws, and 4 rubber isolators)
603783-001
605415-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
Remove the secondary hard drive:
1.
Disconnect the hard drive cable connector from the system board (1).
2.
Remove the four hard drive screws (2).
50 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the hard drive vertically (3) from the computer.
Reverse this procedure to install the secondary hard drive.
ENWW Component replacement procedures 51
WLAN module
Description
Atheros AR9280 802.11a/b/g/n 2x2 WiFi Adapter for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Grenada., Suriname, and the United States
Spare part number
580101-002
580102-001
Atheros 9285G 802.11b/g/n 1x1 WiFi Adapter for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan,
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bhutan, Bosnia and Herzegovina,
Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde,
Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo,
Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican
Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Korea-South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, Nether
Antilles, French Guiana, Aruba, British Virgin Islands, Bermuda, Syria, Guadeloupe, Liechtenstein,
Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta,
Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru,
Philippines, Poland, Portugal, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and
Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, United Kingdom,
Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
580102-002
Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Aruba,
Bahamas, Barbados, Belize, Canada, Guinea, Haiti, Jamaica, Guam, Nether Antilles, Puerto
Rico, St. Kitts and Nevis, St. Lucia, St. Vincent and Gren., Suriname, and the United States
582564-001
52 Chapter 4 Removal and replacement procedures ENWW
Description Spare part number
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium,
Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands,
Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo, Costa Rica, Croatia,
Cyprus, Czech Republic, Zaire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea-Bissa, Guyana, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan,
Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland,
Portugal, Qatar, Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo,
Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, United Arab
Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia,
Zimbabwe
582564-002
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter
(BT3.0+HS ready)
600370-001
ENWW Component replacement procedures 53
54
Description Spare part number
Broadcom BCM94313 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin,
Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central
African Republic, Chad, Cayman Islands, Chile, China Colombia, Comoros, Congo, Costa Rica,
Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, Nether
Antilles, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia,
Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and Gren., Suriname, Swaziland, Sweden, Switzerland, Syria,
Taiwan, Tajikistan, Tanzania, Thailand, Timor (East), Togo, Tonga, Trinidad and Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom,
Uruguay, USA, Uzbekistan, US Virgin Islands, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, Zimbabwe
593836-001
Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo adapter for use in
Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia,
Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belarus, Belgium, Belize,
Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin
Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati,
Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, the US Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
602992-001
Chapter 4 Removal and replacement procedures ENWW
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
6.
Remove the primary hard drive (see
Remove the WLAN module:
CAUTION:
To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
1.
Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE:
The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
2.
Remove the two Phillips PM2.5×3.5 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
3.
Remove the WLAN module (3) by pulling it away from the slot.
NOTE:
WLAN modules are designed with a notch (4) to prevent incorrect insertion into the
WLAN module slot.
ENWW Component replacement procedures 55
Reverse this procedure to install a WLAN module.
RTC battery
NOTE:
Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared.
Description
RTC battery
Spare part number
599516-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
Remove the RTC battery:
▲
Remove the RTC battery from the socket on the system board.
56
Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up.
Chapter 4 Removal and replacement procedures ENWW
Memory module
Description
1-GB memory module
2-GB memory module
4-GB memory module
Spare part number
598859-001
598856-001
599092-001
Before removing the memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
Remove the memory module:
1.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
2.
Remove the module (2) by pulling it away from the slot at an angle.
NOTE:
Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot.
ENWW
Reverse this procedure to install the memory module.
Component replacement procedures 57
Optical drive
NOTE:
The optical drive spare part kit includes an optical drive bezel and bracket.
Description
●
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
●
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Combo Drive (via software)
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
●
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (via software)
Spare part number
605417-001
605416-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
Remove the optical drive:
1.
Position the computer with the front toward you.
2.
Remove the Phillips PM2.5×3.0 screw (1) that secures the optical drive to the computer.
58 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the optical drive (2).
4.
To remove the bezel from the optical drive, push down to release the corner of the front bezel (not the cover) (1).
5.
Use the holding tabs to rotate (2) the bezel, and then remove the bezel by pulling the it away from the remaining holding tabs (3).
ENWW Component replacement procedures 59
6.
Using a small Phillips screwdriver, loosen the security bracket screws on the rear of the optical drive (1), and then remove the security bracket (2).
Reverse this procedure to reassemble and install the optical drive.
Keyboard
Description
Keyboard (includes keyboard cable)
NOTE:
For a detailed list of available keyboards, see
Sequential part number listing on page 31 .
Spare part number
605344-xxx
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
Remove the keyboard:
1.
Remove the two Phillips PM2.5×6.5 screws (1) that secure the keyboard to the computer.
60 Chapter 4 Removal and replacement procedures ENWW
2.
Slide the keyboard release switch (2) (in the battery bay) to the right.
3.
Turn the computer display-side up, with the front toward you, and open the computer as far as possible.
4.
Lift (1) and release (2) the keyboard until the keyboard connector on the system board is accessible.
ENWW Component replacement procedures 61
5.
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and disconnect the cable (2) from the system board.
Top cover
Description
Top cover (includes TouchPad and TouchPad buttons) for use only with silver computer models equipped with a fingerprint reader; and includes fingerprint reader board
Top cover (includes TouchPad and TouchPad buttons) for use in black computers not equipped with a fingerprint reader
Top cover (includes TouchPad and TouchPad buttons) for use only with white computer models not equipped with a fingerprint reader
Spare part number
605346-001
605347-001
609789-001
Before removing the top cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the hard drive (see Hard drive on page 48 ).
7.
Remove the secondary hard drive (see
Secondary hard drive on page 50 ).
62 Chapter 4 Removal and replacement procedures ENWW
8.
Remove the optical drive (see Optical drive on page 58 ).
9.
Remove the keyboard (see Keyboard on page 60 ).
Remove the top cover:
1.
Turn the computer display-side down, with the front toward you.
2.
Remove the following screws:
●
4 Phillips 2.5×6.5 screws (one in each corner)
●
2 Phillips 2.5×6.5 screws (left side)
●
2 Phillips 2.5×6.5 screws (front side)
●
1 Phillips 2.5×6.5 screws (center)
●
5 Phillips 2.0×1.5 screws (in battery bay)
ENWW
3.
Remove the following screws:
●
3 Phillips 2.5×2.0 screws (in the optical drive bay)
●
2 Phillips 2.5×1.5 screws (in secondary hard drive bay)
●
3 Phillips 2.5×6.5 screws (battery bay)
Component replacement procedures 63
4.
Turn the computer display-side up, with the front toward you.
5.
Open the computer as far as possible.
6.
Remove 2 Phillips 2.5×6.5 screws (under keyboard).
64 Chapter 4 Removal and replacement procedures ENWW
7.
Disconnect the fingerprint reader ribbon cable (1), TouchPad ribbon cable (2), and power button ribbon cable (3) from system board.
8.
Lift (1) and remove the top cover (2).
ENWW
Reverse this procedure to install the top cover.
Component replacement procedures 65
Power button board
Description
Power button board (includes cable)
Spare part number
605358-001
Before removing the power button board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive (see
Primary hard drive cover on page 47 ).
6.
Remove the hard drive (see Hard drive on page 48 ).
7.
Remove the secondary hard drive (see
Secondary hard drive on page 50 ).
8.
Remove the optical drive (see
9.
Remove the keyboard (see Keyboard on page 60 ).
10.
Remove the top cover (see
Remove the power button board:
1.
Turn the top cover upside down with the front toward you.
2.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the power button board to the top cover.
66 Chapter 4 Removal and replacement procedures ENWW
3.
Remove the power button board (2) and cable.
Reverse this procedure to install the power button board.
ENWW Component replacement procedures 67
Display assembly
Description
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in silver computers (includes wireless antenna transceivers and cables)
17.3-inch HD+ flush glass AntiGlare display assembly with webcam and 2 microphones for use in silver computers
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in black computers
17.3-inch HD+ BrightView display assembly with webcam and 2 microphones for use in white computers
Spare part number
605324-001
605325-001
605327-001
609788-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the hard drive (see Hard drive on page 48 ).
7.
Remove the secondary hard drive (see
Secondary hard drive on page 50 ).
8.
Remove the optical drive (see
9.
Remove the keyboard (see Keyboard on page 60 ).
10.
Remove the top cover (see
68 Chapter 4 Removal and replacement procedures ENWW
Remove the display assembly:
1.
Disconnect the WLAN cables (1) from under the system board and the display panel cable (2) from the system board.
CAUTION:
Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
2.
Remove the two Phillips PM2.5×5.0 screws (1) that secure the display assembly to the computer.
ENWW Component replacement procedures 69
3.
Remove the display assembly (2).
NOTE:
Steps 4 through 16 provide display assembly internal component removal information for computer models equipped with flush glass display assemblies. See steps 17 through 28 for display assembly internal component removal information for computer models equipped with
BrightView display assemblies.
4.
If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the following screw covers and screws:
(1) Two screw covers on the display bezel bottom edge. The rubber screw covers are included in the Display Rubber Kit, spare part number 605341-001.
(2) Two Phillips PM2.5×7.0 screws.
70 Chapter 4 Removal and replacement procedures ENWW
5.
Turn the display assembly upside down, with the bottom toward you.
6.
Lift and release the bottom of the display enclosure (1).
7.
Disconnect the display logo cable (2) from the display panel cable.
8.
Route the webcam cable and antenna cables (3) through the hinge channel.
9.
Remove the display enclosure (4). The display enclosure is available using spare part number
605330-001.
10.
Slide off each hinge cover to remove from the display assembly.
ENWW Component replacement procedures 71
11.
If it is necessary to replace the webcam/microphone module, remove the Phillips PM2.0×4.0
screw (1) that secures the module to the display bezel.
12.
Disconnect the webcam/microphone module cable (2) and remove the webcam/microphone module. The webcam/microphone module is available using spare part number 603660-001.
13.
If it is necessary to remove the display power panel which includes display panel cable and
Webcam cable, remove the adhesive plastic strip (1) from the display panel cable, and lift the cable (2). Disconnect (3) the cable from the display panel and remove the cable (4). The display panel cable is available in the Display Cable Kit using spare part number 605333-001.
72
14.
If it is necessary to replace the display hinges, remove the eight Phillips PM2.5×5.0 screws (1) that secure the display hinges to the top of the display panel.
15.
Remove the four Phillips PM 2.0×5.0 screws that secure the hinges to the sides of the display panel (2).
Chapter 4 Removal and replacement procedures ENWW
16.
Remove the display hinges (3). The Display Hinge Kit is available using spare part number
605334-001. The Display Screw Kit is available using spare part number 611251-001.
NOTE:
Steps 17 through 28 provide display assembly internal component removal information for computer models equipped with BrightView display assemblies.
17.
If it is necessary to replace the display bezel or any of the display assembly internal components, remove the following screw covers and screws:
(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, spare part number 605341-001.
(2) Two Phillips PM2.5×5.0 screws
ENWW Component replacement procedures 73
18.
Slide off each hinge cover to remove from the display assembly.
19.
Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge of the display bezel (3) until the bezel disengages from the display enclosure.
20.
Remove the display bezel (4). The display bezel is available using the spare part number
605340-001.
74
21.
If it is necessary to replace the display panel, remove the two Phillips PM2.5×5.0 screws from the top corners and the six Phillips PM2.5×5.0 screws (1) from the display hinges.
22.
Lift the top of the display panel (2) upward and release the display hinges.
Chapter 4 Removal and replacement procedures ENWW
23.
Disconnect the display panel cable (3) from the back of the panel. The display panel is available using spare part number 605337-001.
24.
Remove the four Phillips PM 2.0×3.0 screws that secure the hinges to the sides of the display panel (1).
25.
Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part 605342-001. The display hinge screws are available in the Display Screw Kit, spare part number 605332-001.
ENWW Component replacement procedures 75
26.
If it is necessary to remove the webcam/microphone module, lift the module (1) and then disconnect the module cable (2). The webcam/microphone module is available using spare part number 603660-001.
27.
If it is necessary to remove the wireless antennas, remove two Phillips PM2.0×3.0 screws (1) and lift (2) the antennas and cables to remove from the display enclosure. The wireless antennas are available using spare part number 605359-001.
76 Chapter 4 Removal and replacement procedures ENWW
28.
Disconnect the display panel cable (1) from the display panel, and lift the cable (2). The display panel cable is available in the Display Cable Kit using spare part number 605333-001.
Reverse this procedure to reassemble and install the display assembly.
ENWW Component replacement procedures 77
System board
NOTE:
The system board spare kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.
Description
For ATI Mobility Radeon HD 6550 discrete graphics with 1-GB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 6550 discrete graphics and 1-GB of dedicated memory with subwoofer
For ATI Mobility Radeon HD 6370 discrete graphics with 512-KB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 6370 discrete graphics and 512-KB of dedicated memory with subwoofer
For ATI Mobility Radeon HD 5650 discrete graphics with 1-GB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 5650 discrete graphics and 1-GB of dedicated memory with subwoofer
For ATI Mobility Radeon HD 5470 discrete graphics with 512-MB of dedicated memory without subwoofer
For ATI Mobility Radeon HD 5470 discrete graphics and 512-MB of dedicated memory with subwoofer
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.
1.2
For use on computer models equipped with UMA graphics subsystem memory and subwoofer v.
1.0
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer v.1.2
For use on computer models equipped with UMA graphics subsystem memory, but no subwoofer v.1.0
Spare part number
630831-001
630834-001
630830-001
630833-001
605498-001
615687-001
605497-001
615686-001
630832-001
605496-001
630829-001
615688-001
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
78 Chapter 4 Removal and replacement procedures ENWW
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 48 ).
b.
Remove the secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see Optical drive on page 58
)
d.
Keyboard (see
e.
Top cover (see Top cover on page 62 )
f.
Display assembly (see Display assembly on page 68
)
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
●
RTC battery (see
●
Memory module (see
)
●
WLAN module (see WLAN module on page 52 )
●
Fan/heat sink assembly (see
Fan/heat sink assembly on page 88
)
●
Processor (see Processor on page 93
)
Remove the system board:
1.
Disconnect the following cables from the system board:
(1) USB board cable
(2) Power connector cable
(3) Subwoofer cable
(4) Speaker cable
ENWW
2.
Remove the two Phillips PM2.5×5.0 screws (1) that secure the system board to the base enclosure.
Component replacement procedures 79
3.
Lift up on the right side of the system board until it is at approximately a 45-degree angle (2), and then lift the system board to the right and up and out of the base enclosure (3).
Reverse this procedure to install the system board.
USB board
Description
USB board (includes cable)
Spare part number
605348-001
80
Before removing the USB board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see
d.
Keyboard (see
Chapter 4 Removal and replacement procedures ENWW
e.
Top cover (see Top cover on page 62 ).
f.
Display assembly (see Display assembly on page 68
).
Remove the USB board:
1.
Disconnect the USB board cable (1) from the LIF connector on the system board.
2.
Remove the Phillips PM2.5×5.0 screw (2) that secures the USB board to the base enclosure.
3.
Remove the USB board (3) from the base enclosure.
Reverse this procedure to install the USB board.
Bluetooth module
Description
HP Integrated module with Bluetooth 2.1 wireless technology (does not include a Bluetooth module cable)
Bluetooth module cable
Spare part number
537921-001
605323-001
Before removing the Bluetooth module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
ENWW Component replacement procedures 81
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see
d.
Keyboard (see
e.
Top cover (see
f.
Display assembly (see
Display assembly on page 68 ).
Remove the Bluetooth module:
1.
Disconnect the Bluetooth module cable (1) from the system board.
2.
Slide the Bluetooth module out of the slot and remove the module (2) from the computer .
Reverse this procedure to install the Bluetooth module.
82 Chapter 4 Removal and replacement procedures ENWW
Speaker assembly
Description
Speaker assembly
Spare part number
605356-001
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
6.
Remove the hard drive (see
7.
Remove the secondary hard drive (see
Secondary hard drive on page 50 ).
8.
Remove the optical drive (see
9.
Remove the keyboard (see Keyboard on page 60 ).
10.
Remove the top cover (see
).
Remove the speaker assembly:
1.
Disconnect the speaker assembly cable (1) from the system board.
2.
Remove two Phillips PM2.5×5.0 screws (2).
ENWW Component replacement procedures 83
3.
Remove the speaker assembly (3).
Reverse this procedure to install the speaker assembly.
Optical drive connector
Description
Optical drive connector
Spare part number
603680-001
Before removing the optical drive connector, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see
d.
Keyboard (see
84 Chapter 4 Removal and replacement procedures ENWW
e.
Top cover (see Top cover on page 62 ).
f.
Display assembly (see Display assembly on page 68
).
g.
USB board (see
).
Remove the optical drive connector:
1.
Remove the two Phillips PM2.5×3.0 screws (1) that secure the optical drive connector to the base enclosure.
2.
Remove the optical drive connector (2) .
Reverse this procedure to install the optical drive connector.
Subwoofer
Description
Subwoofer
Spare part number
605357-001
Before removing the subwoofer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
ENWW Component replacement procedures 85
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see
d.
Keyboard (see
e.
Top cover (see
f.
Display assembly (see
Display assembly on page 68 ).
g.
USB board (see
).
Remove the subwoofer:
1.
Disconnect the subwoofer cable from the system board (1).
2.
Remove the three Phillips PM2.5×4.0 broadhead screws (2) that secure the subwoofer to the base enclosure.
3.
Remove the subwoofer (3).
Reverse this procedure to install the subwoofer.
86 Chapter 4 Removal and replacement procedures ENWW
Power connector cable
Description
Power connector and cable
Spare part number
605364-001
Before removing the power connector cable, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer.
4.
Remove the battery (see Battery on page 46 ).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 48 ).
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see Optical drive on page 58
).
d.
Keyboard (see
e.
Top cover (see Top cover on page 62 ).
f.
Display assembly (see Display assembly on page 68
).
g.
System board (see
h.
USB board (see
).
Remove the power connector cable:
1.
Remove the Phillips PM2.5×3.0 screw (1) that secures the power connector and bracket (2) to the base enclosure.
ENWW Component replacement procedures 87
2.
Remove the power connector cable (3).
Reverse this procedure to install the power connector cable.
Fan/heat sink assembly
NOTE:
The fan/heat sink assembly spare kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.
Description
For use only with computer models equipped with graphics subsystems with discrete memory
For use only with computer models equipped with graphics subsystems with UMA memory
Spare part number
606575-001
606574-001
NOTE:
To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
88 Chapter 4 Removal and replacement procedures ENWW
4.
Remove the battery (see Battery on page 46 ).
5.
Remove the primary hard drive cover (see Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see Hard drive on page 48 ).
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see Optical drive on page 58
).
d.
Keyboard (see
e.
Top cover (see Top cover on page 62 ).
f.
Display assembly (see Display assembly on page 68
).
g.
System board (see
h.
USB board (see
).
Remove the fan/heat sink assembly:
NOTE:
Steps 1 through 4 apply only to models with discrete subsystem memory on the system board.
See steps 5 through 8 apply only to models with UMA subsystem memory on the system board.
1.
Turn the system board upside down, with the expansion port and external monitor port toward you.
2.
Loosen the seven PM2.5×3.0 Phillips captive screws (1) that secure the fan/heat sink assembly to the system board.
ENWW Component replacement procedures 89
3.
Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
NOTE:
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed. Thermal paste is used on the heat sink (1) and the processor (2). Thermal pads are used on the Northbridge contact (3) and Northbridge chip (4), the graphics/heat sink contact (5) and graphics subsystem chip (6), and graphics/heat sink contact (7) and capacitors (8). Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits.
Replacement thermal pads and thermal paste is also available in the Replacement Thermal
Material Kit, spare part number 634433-001
90 Chapter 4 Removal and replacement procedures ENWW
4.
Turn the system board upside down, with the expansion port and external monitor port toward you.
5.
Loosen the four Phillips PM2.5×3.0 captive screws (1) that secure the fan/heat sink assembly to the system board.
ENWW Component replacement procedures 91
6.
Remove the fan/heat sink assembly (2). Disconnect the fan cable (3) from the system board.
NOTE:
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed. Thermal paste is used on the heat sink (1) and the processor (2). Thermal pads are used on the Northbridge contact (3) and Northbridge chip (4).
Reverse this procedure to install the fan/heat sink assembly.
92 Chapter 4 Removal and replacement procedures ENWW
Processor
NOTE:
The processor spare part kit includes thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634433-001.
Description
AMD Athlon X2 Dual-Core N370 Dual-Core, 35W, 2.50-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P360 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P340 Dual-Core, 25W, 2.20-GHz with 1.0-MB L2 cache
AMD Athlon X2 Dual-Core P320 Dual-Core, 25W, 2.10-GHz with 1.0-MB L2 cache
AMD Phenom X2 Dual-Core N970 Quad-Core, 35W, 2.20-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N950 Quad-Core, 35W, 2.10-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N930 Quad-Core, 35W, 2.00-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N870 Tri-Core, 35W, 2.30-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N850 Tri-Core, 35W, 2.20-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N830 Tri-Core, 35W, 2.10-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core N660 Dual-Core, 35W, 3.00-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N640 Dual-Core, 35W, 2.90-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core N620 Dual-Core, 35W, 2.80-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P960 Quad-Core, 25W, 1.80-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P940 Quad-Core, 25W, 1.70-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P920 Quad-Core, 25W, 1.60-GHz with 2.0-MB L2 cache
AMD Phenom X2 Dual-Core P860 Tri-Core, 25W, 2.00-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P840 Tri-Core, 25W, 1.90-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P820 Tri-Core, 25W, 1.80-GHz with 1.5-MB L2 cache
AMD Phenom X2 Dual-Core P650 Tri-Core, 25W, 2.60-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N570 Dual-Core, 35W, 2.70-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N550 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N530 Dual-Core, 35W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core N350 Dual-Core, 35W, 2.40-GHz with 1.0-MB L2 cache
AMD Turion X2 Dual-Core N330 Dual-Core, 35W, 2.30-GHz with 1.0-MB L2 cache
AMD Turion X2 Dual-Core P560 Dual-Core, 25W, 2.50-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core P540 Dual-Core, 25W, 2.40-GHz with 2.0-MB L2 cache
AMD Turion X2 Dual-Core P520 Dual-Core, 25W, 2.30-GHz with 2.0-MB L2 cache
594168-001
635494-001
616344-001
594166-001
634689-001
616336-001
594170-001
634688-001
616335-001
594167-001
634687-001
634690-001
616337-001
594172-001
616334-001
594164-001
634691-001
616347-001
594173-001
Spare part number
634686-001
636635-001
616343-001
594165-001
616346-001
616346-001
594169-001
635495-001
616345-001
ENWW Component replacement procedures 93
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see
5.
Remove the primary hard drive cover (see
Primary hard drive cover on page 47
).
6.
Remove the following components:
a.
Hard drive (see
b.
Secondary hard drive (see
Secondary hard drive on page 50 ).
c.
Optical drive (see
d.
Keyboard (see
e.
Top cover (see
f.
USB board (see
).
g.
Display assembly (see
Display assembly on page 68 ).
h.
System board (see
i.
Fan/heat sink assembly (see
Fan/heat sink assembly on page 88 ).
Remove the processor:
1.
Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
94 Chapter 4 Removal and replacement procedures ENWW
2.
Lift the processor (2) straight up and remove it.
NOTE:
When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket.
Reverse this procedure to install the processor.
ENWW Component replacement procedures 95
5 Setup Utility
WARNING!
Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.
NOTE:
The fingerprint reader (select models only) cannot be used to access the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start the Setup Utility:
▲
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc .
2.
When the Startup Menu is displayed, press f10 .
96 Chapter 5 Setup Utility ENWW
Using the Setup Utility
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the
Startup Menu is displayed, press f10 .
2.
Use the arrow keys to select System Configuration > Language, and then press enter .
3.
Use the arrow keys to select a language, and then press enter .
4.
When a confirmation prompt with your language selected is displayed, press enter .
5.
To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter .
Your change goes into effect immediately.
Display system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the
Startup Menu is displayed, press f10 .
2.
Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
3.
To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter .
ENWW Using the Setup Utility 97
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10 .
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc . When the
Startup Menu is displayed, press f10 .
2.
Use the arrow keys to select Exit> Load Setup Defaults, and then press enter .
3.
When the Setup Confirmation is displayed, press enter .
4.
To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter .
The Setup Utility default settings go into effect when the computer restarts.
NOTE:
Your password, security, and language settings are not changed when you restore the factory default settings.
Exiting the Setup Utility
You can exit the Setup Utility with or without saving changes.
●
To exit the Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
●
To exit the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
After either choice, the computer restarts in Windows.
98 Chapter 5 Setup Utility ENWW
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE:
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
Main menu
Select
System information
To do this
●
View and change the system time and date.
●
View identification information about the computer.
●
View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Security menu
Select
Administrator password
Power-On Password
To do this
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
System Configuration menu
Select
Language Support
Button Sound (select models only)
To do this
Change the Setup Utility language.
Enable/disable the capacitive button tapping sound.
Virtualization Technology Enable/disable the processor Virtualization Technology.
Processor C4 State (select models only) Enable/disable the processor C4 sleep state.
LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
Card Reader/1394 Power Saving
(select models only)
Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode.
ENWW Setup Utility menus 99
Select
Fan Always On
Boot Options
To do this
Enabled/disable Fan Always On. When enabled, the computer fan will always be on.
Set the following boot options:
● f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions of the Setup
Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
●
CD-ROM boot―Enable/disable boot from CD-ROM.
●
Floppy boot―Enable/disable boot from diskette.
●
Internal Network Adapter boot―Enable/disable boot from Internal
Network Adapter.
●
◦
◦
◦
Boot Order―Set the boot order for:
◦
USB Floppy
Internal CD/DVD ROM Drive
Hard drive
USB Diskette on Key
◦
USB Hard drive
◦
Network adapter
Diagnostics menu
Select
Hard Disk Self Test
To do this
Run a comprehensive self-test on the hard drive.
NOTE:
On models with two hard drives, this menu option is called the Primary
Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Secondary Hard Disk Self Test (select models only)
Memory Test Run a diagnostic test on the system memory.
100 Chapter 5 Setup Utility ENWW
6 Specifications
Computer specifications
Metric
Dimensions
Width 41.53 cm
Depth
Height (front to back)
Weight (with optical drive, hard drive, and battery)
Second hard drive adds:
Camera adds:
Input power
Operating voltage
Operating current
27.42 cm
Flush glass display: 3.27 to 3.67 cm
BrightView display: 3.18 to 3.58 cm
DF (IMR): 3.30 to 3.70 cm
Flush glass display: 3.63 kg
BrightView display: 3.41 kg
DF (IMR): 3.25 kg
0.11 kg
0.005 kg
18.5 V dc @ 3.5 A - 65 W
3.5 A or 4.74 A
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
0°C to 35°C
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
-15 m to 3,048 m
U.S.
16.35 in
10.80 in
1.29 to 1.44 in
1.25 to 1.41 in
1.30 to 1.46 in
7.99 lbs
7.50 lbs
7.15 lbs
0.24 lbs
0.01 lbs
32°F to 95°F
41°F to 95°F
-4°F to 140°F
-50 ft to 10,000 ft
ENWW Computer specifications 101
Metric U.S.
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
17.3-inch, HD+ flush glass AntiGlare display specifications
Metric
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Character display
Total power consumption
Viewing angle
20.7 cm
33.1 cm
43.9 cm
Up to 16.8 million
200:1 (typical)
180 nits (typical)
0.197 × 0.197 mm
1600 × 900
RGB vertical stripe
LED
80 × 25
2 W
+/-65° horizontal, +/-50° vertical (typical)
U.S.
12.15 in
17.03 in
17.29 in
102 Chapter 6 Specifications ENWW
17.3-inch, HD+ BrightView display specifications
Metric
Dimensions
Height 23.3 cm
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pitch resolution
Pitch
Format
39.8 cm
43.9 cm
Up to 16.8 million
200:1
200 nits typical
Configuration
Backlight
Character display
Total power consumption
Viewing angle
0.23868 × 0.23868 mm
1600 × 900
RGB vertical stripe
LED
80 × 25
2 W
+/-65° horizontal, +/–50° vertical typical
U.S.
9.17 in
15.67 in
17.29 in
ENWW 17.3-inch, HD+ BrightView display specifications 103
Hard drive specifications
1-TB*
Dimensions
Height 9.5 mm
Width
Weight
70 mm
101 g
Interface type
ATA-7
Transfer rate
Synchronous
(maximum)
Security
100 MB/sec
ATA security
750-GB**
9.5 mm
70 mm
101 g
ATA-7
100 MB/sec
640-GB*
9.5 mm
70 mm
101 g
ATA-7
100 MB/sec
500-GB**
9.5 mm
70 mm
101 g
ATA-7
100 MB/sec
ATA security ATA security ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
Logical blocks
1,048,576,00
0
5200-rpm 5200-rpm 5400-rpm 7200-rpm
Disc rotational speed
320-GB**
9.5 mm
70 mm
101 g
ATA-7
100 MB/sec
ATA security
3 ms
13 ms
24 ms
625,141,400
7200-rpm
Operating temperature
5°C to 55°C (41°F to 131°F)
*1 TB = 1 trillion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
**1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
NOTE:
Certain restrictions and exclusions apply. Contact technical support for details.
250-GB**
9.5 mm
70 mm
101 g
ATA-7
100 MB/sec
ATA security
3 ms
13 ms
24 ms
488,397,168
7200-rpm
104 Chapter 6 Specifications ENWW
Blu-ray ROM with LightScribe DVD±R/RW
SuperMulti DL Drive
Applicable disc Read:
CD-DA, CD+(E)G, CD-MIDI, CDTEXT,
CD-ROM, CD-ROM XA,
MIXED MODE CD, CD-I, CD-I Bridge
(Photo-CD, Video CD), Multisession CD
(Photo-CD, CD-EXTRA, Portfolio, CD-R,
CD-RW), CD-R, CD-RW,
DVDROM (DVD-5, DVD-9, DVD-10,
DVD-18), DVD-R, DVD-RW, DVD+R,
DVD+RW, DVD-RAM, HD-
ROM (Single Layer), HD-ROM (Dual
Layer), HD DVD-R, HD DVD-R for
Dual Layer, HD DVD-RW
CD
170 ms
8 MB
Write:
CD-R and CD-RW DVD+R, DVD+R(9),
DVD+RW, DVD-R, DVD-R(9),DVD-RW,
DVD-RAM
DVD
170 ms
HD
230 ms
Access time
Random
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
1X BD-ROM
1X BD-R read
1X BD-RE read
Transfer mode
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
4,500 KB/sec
4,500 KB/sec
4,500 KB/sec
Multiword DMA Mode
ENWW Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 105
DVD±RW and CD-RW SuperMulti Double-Layer
Combo Drive with LightScribe specifications
Applicable disc
Standard disc
Mini disc
Access time
Random
Full stroke
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
Read: Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD,
Video CD), Multisession CD (Photo-
CD, CD-EXTRA, Portfolio, CD-R, CD-
RW), CD-R, CD-RW, DVD-ROM
(DVD-5, DVD-9, DVD-10, DVD-18),
DVD-R, DVD-RW, DVD+R, DVD+RW,
DVD-RAM
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
12 cm (4.72 in)
8 cm (3.15 in)
CD
< 175 ms
< 285 ms
2 MB
DVD
< 230 ms
< 335 ms
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
106 Chapter 6 Specifications ENWW
Specification information in Device Manager
Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information.
You can also add hardware or modify device configurations using Device Manager.
NOTE:
Windows 7 includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information.
After you open Device Manager, drill-down to a device and double-click it to access its properties.
To access Device Manager:
1.
Select Start > Computer > System properties.
2.
In the left pane, click Device Manager.
ENWW Specification information in Device Manager 107
7 Backup and recovery
Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
●
Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.
●
Backing up your information regularly to protect your important system files.
●
Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.
●
Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.
●
Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.
NOTE:
Computers with a solid-state drive (SSD) may not have a recovery partition. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select
Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window.
Creating recovery discs
HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.
Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
NOTE:
You can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site.
108 Chapter 7 Backup and recovery ENWW
Note the following guidelines before creating recovery discs:
NOTE:
The external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub.
●
You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.
NOTE:
Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
●
The computer must be connected to AC power during this process.
●
Only one set of recovery discs can be created per computer.
●
Number each disc before inserting it into the optical drive.
●
If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Disk Creation.
2.
Follow the on-screen instructions.
ENWW Creating recovery discs 109
Backing up your information
As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times:
●
At regularly scheduled times
NOTE:
Set reminders to back up your information periodically.
●
Before the computer is repaired or restored
●
Before you add or modify hardware or software
Note the following when backing up:
●
Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
●
Store personal files in the Documents library and back up this folder periodically.
●
Back up templates stored in their associated programs.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps:
1.
Display the screen.
2.
Copy the screen:
To copy only the active window, press alt+prt sc .
To copy the entire screen, press prt sc .
3.
Open a word-processing document, and then select Edit > Paste.
4.
Save the document.
●
You can back up your information to an optional external hard drive, a network drive, or discs.
●
When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
NOTE:
DVDs store more information than CDs, so using them for backup reduces the number of recovery discs required.
●
When backing up to discs, number each disc before inserting it into the optical drive of the computer.
110 Chapter 7 Backup and recovery ENWW
Using Windows Backup and Restore
To create a backup using Windows Backup and Restore, follow these steps:
NOTE:
Be sure that the computer is connected to AC power before you start the backup process.
NOTE:
The backup process may take over an hour, depending on file size and the speed of the computer.
1.
Select Start > All Programs > Maintenance > Backup and Restore.
2.
Follow the on-screen instructions to set up and create a backup.
NOTE:
Windows includes the User Account Control feature to improve the security of your computer.
You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
ENWW Backing up your information 111
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
NOTE:
Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
●
Before you add or extensively modify software or hardware
●
Periodically, whenever the system is performing optimally
NOTE:
If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System Protection.
3.
Click the System Protection tab.
4.
Under Protection Settings, select the disk for which you want to create a restore point.
5.
Click Create.
6.
Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1.
Select Start > Control Panel > System and Security > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Click System Restore.
5.
Follow the on-screen instructions.
112 Chapter 7 Backup and recovery ENWW
Performing a recovery
NOTE:
You can recover only files that you have previously backed up. HP recommends that you use
HP Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition
(select models only) on the hard drive. However, if your computer includes a solid-state drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.
NOTE:
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager.
NOTE:
Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2.
Insert the first recovery disc into the optical drive and restart the computer.
3.
Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models only)
NOTE:
Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition. Use these discs to recover your operating system and software.
On some models, you can perform a recovery from the partition on the hard drive, accessed by pressing either the Start button or f11 . This restores the computer to its factory condition.
ENWW Performing a recovery 113
To restore the system from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
●
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen. Then, press f11 while the “Press
<F11> for recovery” message is displayed on the screen.
2.
Click System Recovery in the Recovery Manager window.
3.
Follow the on-screen instructions.
114 Chapter 7 Backup and recovery ENWW
8 Connector pin assignments
Audio-in (microphone)
2
3
Pin
1
Audio-out (headphone)
Signal
Audio signal in
Audio signal in
Ground
2
3
Pin
1
Signal
Audio out, left channel
Audio out, right channel
Ground
ENWW Audio-in (microphone) 115
External monitor
8
9
6
7
4
5
2
3
Pin
1
10
11
12
13
14
15
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
Ground analog
Ground analog
Ground analog
+5 VDC
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
116 Chapter 8 Connector pin assignments ENWW
HDMI
Pin
12
13
14
15
8
9
10
11
16
17
18
19
6
7
4
5
1
2
3
ENWW
Signal
TMDS data 2+
TMDS data 2 shield
TMDS data 2–
TMDS data 1+
TMDS data 1 shield
TMDS data 1–
TMDS data 0+
TMDS data 0 shield
TMDS data 0–
TMDS clock+
TMDS clock shield
TMDS clock-
CEC
Not connected
DDC clock
DDC data
Ground
+5V power
Hot plug detect
HDMI 117
RJ-45 (network)
6
7
8
4
5
2
3
Pin
1
Universal Serial Bus
Signal
Transmit +
Transmit -
Receive +
Unused
Unused
Receive -
Unused
Unused
Pin
3
4
1
2
118 Chapter 8 Connector pin assignments
Signal
+5 VDC
Data -
Data +
Ground
ENWW
9 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to
120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
●
The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.
●
The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
ENWW Requirements for all countries or regions 119
Requirements for specific countries or regions
Country or region
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
Accredited agency
EANSW
OVE
UTE
VDE
IMQ
METI
CEBC
CSA
DEMKO
FIMKO
1
3
1
1
1
1
1
2
Applicable note number
1
1
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
Switzerland
Taiwan
The United Kingdom
KEMA
NEMKO
CCC
EK
SEMKO
SEV
BSMI
BSI
1
1
5
4
1
1
4
1
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
120 Chapter 9 Power cord set requirements ENWW
10 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.
Display
WARNING!
The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION:
The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.
NOTE:
Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
ENWW
NOTE:
The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Battery 121
Perform the following steps to disassemble the display assembly:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
3.
Remove the display bezel (3).
122 Chapter 10 Recycling ENWW
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Turn the display panel assembly upside down.
8.
Remove all screws that secure the display panel frame to the display panel.
ENWW
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
Display 123
10.
Remove the display panel frame (2) from the display panel.
11.
Remove the screws (1) that secure the backlight cover to the display panel.
12.
Lift the top edge of the backlight cover (2) and swing it outward.
13.
Remove the backlight cover.
14.
Turn the display panel right-side up.
124 Chapter 10 Recycling ENWW
15.
Remove the backlight cables (1) from the clip (2) in the display panel.
16.
Turn the display panel upside down.
17.
Remove the backlight frame from the display panel.
ENWW
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
Display 125
18.
Remove the backlight from the backlight frame.
19.
Disconnect the display cable (1) from the LCD panel.
20.
Remove the screws (2) that secure the LCD panel to the display rear panel.
21.
Release the LCD panel (3) from the display rear panel.
22.
Release the tape (4) that secures the LCD panel to the display rear panel.
23.
Remove the LCD panel.
24.
Recycle the LCD panel and backlight.
126 Chapter 10 Recycling ENWW
Index
Symbols/Numerics
A
AC adapter
audio-in (microphone) jack
audio-out (headphone) jack
audio/infrared board
removal 81 spare part number 81
B
backing up customized window, toolbar,
and menu bar settings 110 personal files 110 templates 110
base enclosure, spare part
battery
battery release latch, identifying
bays
battery 14 primary hard drive 14
Blu-ray Disc ROM Drive
removal 58 spare part number 58
Blu-ray ROM DVD±R/RW
SuperMulti Double-Layer Combo
Drive
Blu-ray ROM DVD±R/RW
SuperMulti Double-Layer Combo
Blu-ray ROM with LightScribe DVD
±R/RW SuperMulti Double-Layer
Combo Drive, spare part
Bluetooth module
Bluetooth module cable, spare part
boot options 100 boot order 100
buttons
C
cables, service considerations 40
caps lock light, identifying 9
changing the Setup Utility
chipset, product description 2
compartments
components
computer feet
locations 45 spare part number 45
connectors
D
diskette drive, precautions 40
display assembly
display bezel
illustrated 28 spare part numbers 28, 34
Display Cable Kit, spare part
display components
display enclosure
display enclosure, BrightView
illustrated 28 spare part numbers 28
ENWW Index 127
display enclosure, flush glass
illustrated 27 spare part numbers 27, 71
display hinge
display hinge cover
display hinge cover, spare part
Display Hinge Kit
Display Hinge Kit, spare part
display panel
display panel, BrightView
illustrated 28 spare part numbers 28
display panel, flush glass
illustrated 27 spare part numbers 27
display panel, product
Display Rubber Kit
Display Rubber Kit, spare part
Display Screw Kit, spare part
Display Screw Kit, spare part
display specifications 102, 103
displaying system information 97
drives
DVD±RW and CD-RW Combo
Drive
E
eSATA/USB port, identifying 13
Ethernet, product description 4
external media cards, product
external monitor port
F
fan/heat sink assembly feet
locations 45 spare part number 45
fingerprint reader, identifying 10
G
graphics, product description 2
grounding equipment and
H
hard drive
Hard Drive Hardware Kit, spare
HDMI port
headphone (audio-out) jack
heatsink, spare part numbers 21
hinge
I
integrated webcam light,
internal microphones, identifying
J
jacks
K
keyboard
removal 60 spare part number 60
keys
esc 11 fn 11 function 11 keypad 11
L
LAN Power Saving 99 language support 99
lights
M
mass storage devices, spare part
memory module
128 Index ENWW
memory module compartment,
microphone (audio-in) jack
microphone, product description
monitor port
N
network jack, pin assignments
O
operating system, product
optical drive
optical drive cable
optical drive connector
P
pin assignments
Universal Serial Bus (USB) 118
Plastic Kit, spare part number 27,
pointing device, product
ports
eSATA/USB 13 external monitor 13
power button board
power connector and cable
power connector, identifying 12
power cord
power requirements, product
primary hard drive bay,
primary hard drive cover
processor
product description
pointing device 5 ports 5 power requirements 5
R
recovering a program or driver
recovering from the dedicated
recovering from the recovery
remote control, spare part
removal/replacement
Replacement Thermal Material Kit,
RJ-45 (network) jack
RTC battery
rubber feet
Rubber Feet Kit, spare part
S
Screw Kit
Screw Kit, spare part number 30
secondary hard drive self test 100
security cable slot, identifying 12
security, product description 6
serviceability, product description
ENWW Index 129
Setup Utility
System Configuration memu
solid-state drive (SSD) 108, 113
speaker assembly
specifications
DVD±RW and CD-RW Combo
subwoofer
system board
system failure or instability 108
system restore points 108, 112
T
Thermal Material Kit, spare part
thermal material, replacement 90,
top cover
removal 62 spare part number 21, 62
TouchPad
TouchPad zone
U
Universal Serial Bus (USB) port
USB board
V
volume mute light, identifying 9
W
webcam
webcam/microphone module
Windows applications key,
Windows logo key, identifying
wireless antenna
wireless network (WLAN)
wireless, product description 4
WLAN module
130 Index ENWW
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