E5 User Manual

Rev 1.0 / 2017-08-01

ATHESI http://www.athesi.com

Copyright © 2017 Athesi Limited. All rights reserved.

This User Manual is published by Athesi without any warranty. Improvements and changes to this User Manual necessitated typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Athesi any time and without notice. Such changes will, however, be incorporated into new editions of this User Manual.

Table of Contents

Chapter 1: Overview ............................................................................ 4

1.1

1.2

1.3

1.4

1.5

1.6

Introduction ............................................................................................ 4

Front, Rear, Side and Bottom View ............................................................ 6

LED Notifications ..................................................................................... 8

Power on/off, Reboot ................................................................................ 8

Wake up and Sleep .................................................................................. 9

Charging & Battery Safety ........................................................................ 9

Chapter 2: Getting Started ................................................................ 11

2.1

2.2

2.3

2.4

Status Bar, Quick Settings & Notification Bar ............................................. 11

Home Screen, Apps and Wallpaper ........................................................... 12

Date & Time .......................................................................................... 13

Language & Input .................................................................................. 13

2.5

2.6

External microSD Card ........................................................................... 14

Display and Sleep LED ............................................................................ 15

2.7

Audio Profiles & Sound Volume ................................................................ 16

2.8

2.9

Google Play ........................................................................................... 17

Screen Capture...................................................................................... 18

2.10

Recovery & Factory Mode ........................................................................ 18

2.11

Clean Reset (Restore to factory default) ................................................... 19

Chapter 3: System Information ......................................................... 20

3.1

3.2

3.3

S/N (Serial No.) and Version Information .................................................. 20

Wi-Fi Addresses ..................................................................................... 20

Phone SIM & IMEI Information ................................................................ 21

Chapter 4: Wireless Connectivity ....................................................... 22

4.1

4.2

4.3

4.4

4.5

Wi-Fi & Bluetooth ................................................................................... 22

Phone and SIM ...................................................................................... 24

WWAN (2G/3G/4G LTE) .......................................................................... 24

GPS and Locations ................................................................................. 25

NFC...................................................................................................... 25

Chapter 5: Kiosk Mode (User/Admin Mode) ...................................... 27

5.1

5.2

5.3

5.4

Introduction .......................................................................................... 27

Switching between Modes ....................................................................... 27

User Mode Restrictions ........................................................................... 29

User Mode Settings ................................................................................ 30

Chapter 6: File Manager, File Transfer and Sync ................................ 31

6.1

6.2

6.3

6.4

6.5

File Manager (Phone Internal and microSD memory) .................................. 31

MTP USB connection ............................................................................... 32

FTP Server ............................................................................................ 33

FTP Client ............................................................................................. 34

DSCloud (Synology) ............................................................................... 34

Chapter 7: Barcode (1D/2D) ............................................................. 35

7.1

7.2

7.3

Side Buttons (Left & Right) ..................................................................... 35

Honeywell 1D/2D Imager ........................................................................ 36

Barcode Settings ................................................................................... 36

Chapter 8: Installing App by APKs ..................................................... 37

8.1

8.2

Installing APKs ...................................................................................... 37

Extracting APKs ..................................................................................... 38

Chapter 9: Remote Support & Control ............................................... 39

9.1

9.2

Teamviewer (PC Version) ........................................................................ 39

Quicksuppport (Android Version) ............................................................. 39

Chapter 10: System Upgrade ............................................................ 41

10.1

Recovery Mode ...................................................................................... 41

10.2

ROM Upgrade App (OTA Upgrade) ............................................................ 42

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Chapter 1: Overview

User Manual

E5 Mobile Computer

1.1

Introduction

E5

Thanks for choosing Athesi solution. E5 is an Extra Rugged IP68 Mobile Computer equipped with Honeywell high performance 1D/2D Imager (Barcode scanner). Designed for field service workforce, E5 can work under tough environment and heavy duty of usage. No matter it is used outdoor or indoor, the always-on wireless connectivity enables seamless communication to headquarter networks.

E5 is a smartphone based on Android 6.0 operating system. Customization is made to address specific needs of end-users as well as system administrators. For example, E5 has a unique

Athesi feature called Kiosk Mode (User/Admin mode). User mode is an environment for endusers and is configured by administrators. Under user mode, end-users have no rights on changing the system settings and installing/un-installing Apps. This important feature significantly reduces ongoing support cost and minimizesApplication downtime due to incorrect system settings and unauthorized Apps.

Target Audience

This document requires basic understanding of Android operating system and the smartphone operations. This is written for CTO, IT professionals, system administrators, system integrators or sellers who need to know the benefits deploying E5 solution as well as its functions and features.

Support & Enquiry

Athesi provides unlimited support. Please feel free to contact us. Any feedback is welcomed!

Support: [email protected]

Enquiry: [email protected]

To learn more about Athesi, please visit us:

Website: http://www.athesi.com

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User Manual

E5 Mobile Computer

Abbreviations

Abbrev.

APK

App(s)

DHCP

FTP

GPS

GSM

IMEI

Descriptions

Android Package Kit (the package file format used by the Android operating system for distribution and installation of mobile Apps)

Android application(s)/program(s)

Dynamic Host Configuration Protocol (Dynamic IP addressing)

File Transfer Protocol

Global Positioning System

Global System for Mobile Communications (2G)

International Mobile Equipment Identity (Phone’s physical address)

LTE

RDP

SIM Card

Long-Term Evolution (4G)

Remote Desktop Protocol

Subscriber identity module (A smart card stores GSM cellular telephone subscribers)

SSID Service Set Identifier (Wi-Fi network name)

MAC Address Media access control address (Network interface’s physical address)

MTP

NFC

Media Transfer Protocol

Near field communication

TCO

UMTS

Total cost of ownership

Universal Mobile Telecommunications System (3G)

VoLTE

WWAN

Voice over LTE

Wireless wide area network, e.g. 3G/2G cellular networks

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1.2

Front, Rear, Side and Bottom View

Earphone

Jack

Top

Left

LED

User Manual

E5 Mobile Computer

Barcode Scanner

(Honeywell 1D/2D

Imager)

Ear Speaker

Right

Volume

Buttons

Left

Button

Touch & LCD

Light

Sensor

Power

Button

Right

Button microUSB socket

Microphone

Menu

Button

Back

Button

Home

Button

Front

Speaker

PINs for

Cradle

Home

Button

Bottom

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Camera

Flashlight

Microphone

Hand strap hole

SIM Cover

Screw

SIM

Cover

Hand strap hole

Wrist strap hole microSD

Card Slot

SIM1

Slot

Rear

Rear (SIM Cover Opened)

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SIM2

Slot

User Manual

E5 Mobile Computer

SIM Cover

Screw

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1.3

LED Notifications

User Manual

E5 Mobile Computer

Android system and Apps shares the use of LED for notifications. Some typical LED colors controlled by the system:

LED Color

Amber

Green

Red

Blue

Off

Others

Descriptions

Battery charging

Battery full

Battery low

System in sleep mode (screen off)

System is running (screen off)

Apps are able to control LED color to indicate different notifications, e.g. message received.

1.4

Power on/off,Reboot

Press and hold the power button (2 seconds) to turn on the unit. System will vibrate once and display splash screen.

This will load the Android system.

In case of very low battery, system will only vibrate once without displaying splash screen. Try charging the unit for few mins and retry power it on.

Product info and S/N (serial number) is displayed on the splash screen.

Boot up / splash screen

Under Android system, press and hold power button to display power off and reboot options.

This is also one of the handy way to toggle Airplane mode.

User Mode is a Athesi’s unique feature designed to lockdown the system environment and prohibit end-users from changing key settings. For details, please refer to

Chapter 5:Kiosk Mode (User/Admin Mode).

Force Power off

User may “force power off” the unit. Simply press and hold the power button for 10 seconds.

However, frequent use of “force power off” may corrupt system/App files. It is used as a last resort to power down the device for a rare case that system is not responding to power button.

It works as if battery was unloaded and the power was suddenly down.

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1.5

Wake up and Sleep

User Manual

E5 Mobile Computer

Wake up

Wake up refers to an action that userpresses the power button to wake up the system as well as to turn on the screen. When user has no activity on the screen, system will fire timeout and turn off the screen automatically. However, screen off is NOT necessarily equal to system sleep.

Sleep

Fromthe system point of view of Android, the term “sleep” refers to a maximum power saving state that all Apps and most hardware components are in sleeping status. Most of the time when user is not using the unit, system should be in sleeping mode or else battery power will be drained quickly. Only certain events, e.g. pressing power button, receiving message/call &etc., will wake up the system.

Therefore, when the screen is off, it CANNOT tell if system is running or sleeping. This makes administrator very difficult to troubleshoot battery runtime issue.This is due to a fact that

Android allows Apps to prevent system from sleeping but screening off for maximum aliveness of running processes.

Unique Sleep LED

To address this common problem, Athesi has a unique “Sleep LED” telling if the system is sleeping or not when the screen is off. Simply check and see if there is BLUE LED. If yes, it is sleeping, or else some background Apps are running.

When the screen is just off,it is quite common to take some time to go into sleeping because some system/user Apps may still need have unfinished tasks that prevents sleeping. Thus,

BLUE LED will not be seen immediately.

“Sleep LED” is configurable. For details, please refer to Chapter 2.6 Display and Sleep LED.

1.6

Charging&Battery Safety

Charging

To charge the unit, simply insert the power adaptor’s USB cable to the unit’s microUSB port or place the unit onto the charging cradle.

Battery Low

When battery level is low, it can be classified as “low” or “very low". In case of battery low,

RED LED will be seen to notify user charging is needed. When the level is very low and is close to 1%, system will trigger auto shutdown of the system. This prevents system from corrupting the files in case of sudden power down.

Battery Safety

It is well known that charging is the main source of heat generation. This is especially noticeable when battery is low and it is being charged. Excessive heat will introduce different kind of risks and damage battery as well. Being an industrial grade rugged unit, E5 is specially designed to meet this battery safety challenge:dynamic charging and double monitoring.

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Over temperature alert

User Manual

E5 Mobile Computer

Dynamic Charging and Double Monitoring

First, the charging is dynamic based on temperature.

When battery is being charged, temperature is monitoredthroughout the whole process. If there is over temperature, charging will be STOPPED and ON HOLD .

Warning message will be alerted. It takes places unattended even though the unit is still in connection to power adaptor or charging cradle.

Thus, if the user is not aware of the situation timely, system will stop charging on behalf. Charging will NOT be resumed until temperature is dropped to a lower level.

Second, battery has its own temperature monitoring circuity independent of dynamic charging mechanism.

When it reaches the maximum threshold, battery will cut the power itself. It was like unloading the battery and cut the power immediately. This serves as the last resort to protect unit from over temperature.

These design and mechanism is very important to enable a safe use of unit under high temperature that may be caused by different and unpredictable environmental conditions.

Alert notification message

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Chapter 2: Getting Started

User Manual

E5 Mobile Computer

2.1

Status Bar, Quick Settings & Notification Bar

Status and Notification Bar

Android status bar is the most used user interface. It is where frequently used functions and key notification messages are seen.

When the status bar is pulled down, there is an area called notification bar. This is the placesystem/Apps can post their notification messages that need user’s attention. At the bottom, there is a clear notification button to clearall stacked messages. If user taps on a message, it will open up the associated App to view the details, e.g. tap on an email alert to view the mail content.

To pull down status bar more, Quick settings is seen. The screen is tiles of frequently used functions as shortcut icons. First, there is a setting icon located near the top right of the screen.

Quick settings screen is very intuitive to use. For example, user can adjust screen brightness, toggle usage of Wi-Fi /

Bluetooth / Airplane mode / Screen rotation / flashlight /

Data connection (WWAN: 3G/4G) / Location / Audio profiles, very easily.

Quick settings

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2.2

Home Screen, Apps and Wallpaper

Android welcome screen

User Manual

E5 Mobile Computer

Home screen

For the first-time Android is loaded, it will show a welcome screen. The display is called “home screen”. When user presses “home button”, system will always escape from the current App interface and return to “home screen”.

All Apps Button

Home screen has an “All Apps” button to access installed Apps.

Shortcut Icons

On left and right side of the “All Apps” button, they are shortcut icons, e.g. Phone/Contact, SMS message, browser and camera. Shortcuts can be re-positioned and deleted.

To move it, simply drag-and-drop to free space on the home screen. Similarly, Apps found on “All Apps” screen can be added to the home screen as shortcut icons.

Multiple pages

Home screen can be extended to multiple pages. When shortcuts are created beyond the right boundary of the screen, new page is added.

Wallpaper / Widgets / Moving Page

Under home screen, when user presses menu button (left side of home button), it opens wallpaper and widgets settings. When there are multiple pages of home screen, user can re-position the page by drag-and-move gesture.

It is important to note that User Mode restricts end-users to see the first home page only. All other pages are hidden.

For details, please refer to Chapter 5: Kiosk Mode

(User/Admin Mode). Thus, administrators should setup icons on the first page only for end-users. All other administrative icons should be setup on the other pages.

Menu button pressed

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2.3

Date & Time

User Manual

E5 Mobile Computer

Location: Settings >Date & Time

Date & Time

Date & time should be auto adjusted when the unit connects to Wi-Fi or WWAN network (3G/4G).

Time Zone

Similarly, time zone can be adjusted automatically. In case fixed time zone is required, disable the feature and select a time zone manually.

2.4

Language & Input

Location: Settings >Language & Input

Language

Tap Language to change user interface language

Keyboard & Input Methods

Tap Current Keyboard to change the keyboard layout and input method.

Voice Recognition (Voice Typing)

Tap Google voice typing to configure target spoken language to be recognized.

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2.5

External microSD Card

User Manual

E5 Mobile Computer

Location: Notification bar / Settings > USB & Storage

Setup External SD Card

When a microSD card is inserted to the unit, system will prompt user to setup the card. There are two options:

 Use as portable storage

 Use as internal storage

It is highly recommended to select option that uses SD card as a portable storage. The reason is very simple. If there is removal or failure in the SD card, it will cause unpredictable file corruption or App issues if “Use as internal storage” option is selected.

External SD Card permission

Since Android changed the SD card write permission from

Android 4.4/5, user Apps are no longer granted permission writing to the external SD card storage, except to their own private folders. Only system Apps, e.g. File Manager, have full rights to maintain the files on the SD card.

App private owned folder on the SD card

If a user App has the write permission to the external SD card, it is only applicable to its own private folder. For example, Synology DSCloud has private folder like

/sdcard1/Android/data/com.synology.dscloud.

However, such private folder is NOT permanent. When the

App is uninstalled, the folder is deleted altogether.

Administrator should pay extra attention to this behavior.

It implies App’s data has the lifetime as the App itself.

Pay attention on SD card size > 32GB

For microSD card with size larger than common 32GBG, e.g. 64GB and 128GB, users should pay attention to a compatibility issue between Android and Windows.

If larger SD card is inserted to Windows, Windows will prompt user to format the disk in exFAT format, which is a file format not supported by Android.

Therefore, larger SD card should be inserted to Android and format as portable storage first. This will format into

FAT32 standard, which is one supported by Windows. Note that FAT32 has a limit of 4GB filesize.

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2.6

Display and Sleep LED

User Manual

E5 Mobile Computer

Location: Settings > Display

Sleep (Screen off timeout)

Sleep options refer to the screen off timeout value when there is no user activity on the screen. However, sleep here doesn’t mean “system sleep”. It is just a meaning of turning screen off. To distinguish between system sleep and screen off, please refer to detail explanation in Chapter

1.5 Wake and Sleep.

Sleep Notification LED

By default, blue LED will be seen if screen is off while system is sleeping. If there is no LED while screen is off, it means system is still running because of unfinished background jobs. This sleep LED is very useful in helping administrators to troubleshoot battery runtime issue that may be caused by problematic Apps.

Disable Sleep Mode

By default, “Disable sleep mode” option is off. It means system will naturally goes to sleep for maximum power saving. When this option is enabled, system will keep running even the screen is off.

This is a Athesi’s unique that provides flexibility for administrators when a specific App needs maximum response on network data or processing runtime. Using this option will inevitably increase the power consumption.

Also, BLUE LED (Sleep LED) will NOT be seen when screen is off.

Home key turns screen on

This is standard behavior that both power and home button can be used to wake up the system/screen.

To change such behavior, administrator mayuncheckthe option “Home key turns screen on”.

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2.7

Audio Profiles &Sound Volume

User Manual

E5 Mobile Computer

Location: Settings > Sound & Notification or Status bar’s

Quick Settings

Sound Profile

Audio profile can be selected handy via status bar’s Quick settings screen. Tap the “Audio Profiles” and select a profile, e.g. Meeting (No sound but vibration alerts).

Sound & Notification settings

More settings are provided via settings > Sound &

Notification. For example, press to configure option like “vibrate devices for incoming calls”.

Sound Volume

Simply press the volume up/down button to adjust the sound volume. When the button is pressed, users can slide the user interface to make adjustment. This interface can also be expanded to adjust different volume:

 Media volume

 Alarm volume

 Ring volume

Sound and Notification settings

Volume up/down interface

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2.8

Google Play

User Manual

E5 Mobile Computer

Location: Settings > Accounts

Google Account

Google play requires Google account association on the unit. In fact, other Google services require Google account, e.g., gmail.

Location: Play Store > Drawer > Settings

Add Icon to Home screen

This option is enabled by default. New installation of App will create shortcut on the home screen.

Auto-update Apps

By default, Google Play auto updates Apps when there is

Wi-Fi connection. However, administrator may want to disable update and select “Do not auto-update apps”.

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2.9

Screen Capture

User Manual

E5 Mobile Computer

Screen Capture

This is very common to capture screen and transfer the captured screenshot via Android sharing function.

Simply press and hold both power and volume down button. The screen will be captured and stored as image file under folder: phone internal storage/Pictures/Screenshots.

To share the image quickly, pull down the status bar and tap on “share”icon of the “Screenshot captured” notification message.

2.10

Recovery & Factory Mode

Boot mode selection screen

Just entered Recovery Mode –

Green Robot is seen

Recovery mode menu

Factory Mode

Boot Mode

When user presses power button to turn on the unit,

Android system will be loaded. It is called Normal Boot mode. There are two other standard modes provided by

Android. Both are for maintenance purposes:

 Recovery Mode

 Fastboot Mode

Boot Mode Selection Screen

Button: Power + Volume up (when the unit is off)

Once entered, use buttons to navigate the options:

 Volume up => scroll via the options

 Volume down => select the option

Recovery Mode

After recovery mode is loaded, a green Android robot is seen. First,press and hold power button, then lightly presses the volume up button (NOT press and hold both power and volume up button) to enter the menu of recovery mode.

Recovery mode is mostly used for ROM update by external

SD Card. use buttons to navigate the options:

 Volume up => scroll up

 Volume down =>scroll down

 Power => select the option

Factory Mode (Chinese Language only)

Button: Power + Volume down (when the unit is off)

Once entered, use buttons to navigate the options:

 Volume down => scroll via the options

 Power => select the option

Note: the last option “ 从启手机 ” means reboot.

Force exit non-standard modes

Users may accidentally enter non-standard modes if volume buttons are touched when the unit is turning on.

To exit, simply force power down by holding the power buttons for 10 seconds.

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2.11

Clean Reset (Restore to factory default)

Backup & Reset

Recovery mode menu

User Manual

E5 Mobile Computer settings.

Location: Settings >Backup & reset

Clean Reset

Option “Factory data reset” refers clean resetting the unit.

This will restore unit to factory default settings. Thus, all installed Apps and data/files/settings will be erased.

Two ways to Clean Reset

There are two ways to perform clean reset. If the unit can boot up and load Android operating system, it can be done via settings > Backup & Reset > Factory data reset.

If Android cannot be loaded because of unknown reasons, e.g. file corruption of system, the unit can be booted into

Recovery Mode.

Under Recovery Mode, there is an option called “Wipe data/factory reset”. This is in fact the underlying function when user selects “Factory data reset” from Android’s

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Chapter 3: System Information

User Manual

E5 Mobile Computer

3.1

S/N (Serial No.) and Version Information

Location: Settings > About

S/N and Version

 Model number: E5

 Serial number (S/N): a unique no. of the unit.

 ROM Version + ROM Version Date: system firmware version.

 Android Version: operating system version.

3.2

Wi-Fi Addresses

Location: Settings > About > Status

Wi-Fi Addresses

 IP address: DHCP or static IP of the Wi-Fi connection.

 Wi-Fi MAC address: physical address of Wi-Fi network adaptor.

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3.3

Phone SIM & IMEI Information

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E5 Mobile Computer

Location: Settings > About > Status> IMEI Information

IMEI Information

 IMEI (Slot 1): SIM slot 1 IMEI

 IMEI (Slot 2): SIM slot 2 IMEI

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Chapter 4: Wireless Connectivity

User Manual

E5 Mobile Computer

4.1

Wi-Fi& Bluetooth

Wi-Fi SSID List

Enter password to connect to the a Wi-Fi network

Static IP Addressing

Location: Settings > Wi-Fi

Wi-Fi SSID List

When Wi-Fi is turned on, nearby Wi-Fi networks (or SSIDs) are scanned and listed. The list comprises of both 2.4GHz and 5GHz Wi-Fi networks.

To connect to a Wi-Fi network, simply tap on a SSID and enter password. If the password is correct, dynamically allocated IP (DHCP) will be assigned to the unit’s Wi-Fi network interface by default. If static IP address is need, press “Advanced options”.

Static IP Addressing

In corporate network environment, it is very common network devices are assigned with static IP address. This helps troubleshoot network issue by IP addresses. Static

IP setup typically needs parameters:

 Static IP address

 Netmask

 Default gateway

 DNS servers

Save networks

Wi-Fi networks configured by users will be remembered by the system, called “Saved networks”. It is saved in the sense that SSID, password & other IP settings are remembered. When system scans and finds the matched

SSIDs in the “Saved networks”, it will try connect the network using the saved settings.

“Saved networks” can be listed in settings > Wi-Fi, (menu button) Saved networks. Alternatively, scanned SSIDs with status “Saved” are also “Saved networks”. If system decide to connect one of these savednetworks, the one successfully connected will have status changed to

“Connected”.

Connection Info

Tap on a connected SSID to see its connection info. The info includes something like security, signal strength, link speed and frequency.

Wi-Fi IP & MAC Addresses

Wi-Fi IP & MAC Addresses can be seen in two places:

 Settings > Wi-Fi, (menu button) Advanced

 Settings > About > Status

Wi-Fi connection info

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Modify existing network

Nearby Bluetooth devices

Modify Wi-Fi connection

In the SSID lists, “saved” or “connected” SSIDs can be modified. To modify, simply press and hold on a SSID and select “Modify network”. For example, default DHCP IP addressing can be modified to static IP addressing.

Bluetooth

Location: Settings > Bluetooth

Bluetooth screen lists out nearby Bluetooth devices. Tap on the devices to pair and save the settings. Some devices may need pairing password. Typically use of Bluetooth:

 Bluetooth headset (Voice call)

 Bluetooth printer

 Other Bluetooth enabled devices, e.g. keyboard

Lockdown Wi-Fi settings

Wi-Fi settings is one of the most important system settings that must be locked and protected by administrator.

Otherwise, end-users may accidentally add public / unauthorized networks, or even delete/modify the existing network parameters. Improper Wi-Fi settings not only causes App connectivity issue, it also introduces security issue that the units may send/receive data via wrong networks.

To address this common issue, Athesi has a unique feature which is able to lockdown the Wi-Fi settings and prevent end-users from modifying it. For details, please refer to

Chapter 5:Kiosk Mode (User/Admin Mode).

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4.2

Phone and SIM

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E5 Mobile Computer

Location: Settings > SIM Cards

Dual SIM Support

E5 supports dual SIM configuration. It allows to receive calls and SMS message from two different cell phone numbers simultaneously. SIM cards can be disabled.

For outgoing voice call and SMS message, tap “Calls” or

“SMS messages” to select default SIM card to use or “Ask every time”.

For WWAN network, i.e. 2G/3G/4G LTE cellular data, only one SIM card is selected as primary network. By default, the first SIM card is selected. To change the default data

SIM, tap “Cellular data”

SIM cards settings

Select SIM for data network Select default SIM for call Select default SIM for message

4.3

WWAN (2G/3G/4G LTE)

Location: Settings > More > Cellular networks

Cellular network settings

The tab pages referto two SIM card cellular network settings.

The following are default settings:

 Data roaming: disabled

 Preferred network type: 4G (Configurable 2G/3G/4G)

 Enhanced 4G LTE Mode (VoLTE)

Since only one SIM can be configured for cellular data, the other SIM will be auto configured as 2G,which means the other one has only voice and SMS function.

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4.4

GPS and Locations

User Manual

E5 Mobile Computer

Location: Settings > Location

Location settings

When location is on, GPS is used to determine the location of the unit. Three modes of location can be used:

 High accuracy: use GPS / Wi-Fi / Bluetooth / Cellular network to determine location.

 Battery saving: similar to high accuracy except that

GPS is not used.

 Device only: use GPS only. (Default setting)

To increase the accuracy of the location, select “High accuracy”. This option uses more power.

4.5

NFC

Turing NFC on/off

Location: Settings > More > NFC

NFC

To use NFC, simply turn FNC on.

E5 NFC Spec:

 13.56MHz / ISO 15693

 Support ISO14443A/B, MIFARE, FeliCa, NFC Forum tags.

Reading NFC cards

To read a NFC card, run a NFC test App called TagInfo by

NXP. Put a NFC card close to the rear case of the unit.

System will auto detect the presence of NFC card.

Scanning nearby NFC tags

(TagInfo App by NXP)

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Shenzhen Tong Card (Infineon) Octopus Card (Sony FeliCa)

NTAG215

NFC tag info (Infineon) NFC tag info (FeliCa)

NFC tag info (NTAG215)

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Chapter 5: Kiosk Mode (User/Admin Mode)

User Manual

E5 Mobile Computer

5.1

Introduction

E5mobile computerhas a Athesi’s unique feature called Kiosk Mode (User/Admin Mode). It is in fact two distinct modes of operation, one for administrator and the other for end-users.

Admin mode is designed for administrators who has full rights on the system settings and application installation and un-installation. This is an environment typically used for initial setup and ongoing maintenance.

User mode, as its name implies, is an environment used by end-users and configured by administrators.

The importance of user mode is to lockdown key system settings and avoid changes of system environment by end-users or intruders, whether accidentally or intentionally. User Mode reduces App downtime, significantly slashes the support costs due to different kinds of mistakes, enables a hassle-free deployment experience and increase overall customer satisfaction. In turns, the total cost of ownership (TCO) can be remarkably reduced.

Once user mode is enabled, the mobile computer works pretty like a kiosk than a personal smartphone device. It is because settings are prohibited and applications are restricted.

5.2

Switching between Modes

Follow the stpes below to understand how to switch between admin and user mode.

Drag an App to home page One App shortcut is created Drag another App and drop beyond the right edge of home screen. Then, another App shortcut is created on the second home page.

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Press and hold power button. To switch over to “User Mode”, press and hold the option “User Mode” and triggers system reboot.

This is the user mode environment with default user mode settings. First, status bar is completely hidden. “All Apps” button is disabled and users are not allowed to move to page other than the first page. Thus, only App on the first home page can be used by end-users.

To switch back to Admin mode, press and hold power button.

Then, press and hold the option

“Admin mode”.

User may also press and hold the wallpaper and requests switching to Admin mode.

Admin mode is password protected. Correct password will reboot the system and return it to

Admin mode.

From settings > Security > User

Mode, uncheck “Hide notification bar”. Then, switch to user mode.

User mode showing top status bar but pulling down gesture is not allowed. Thus, end-users cannot reach settings or quick settings screen.

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5.3

User Mode Restrictions

The summary of user mode restrictions:

Admin Mode

System setting

Installation and Uninstallation of App

Data copying and modifications.

Multiple home pages

User Mode

NOT allowed

NOT allowed

NOT allowed

First page is seen only

Status bar display

Home button

Back button

Menu button

USB Access

Default: hide

(configurable)

Default: enabled

(Configurable)

Default: enabled

(Configurable)

Default: enabled

(Configurable)

Default: disabled

(Configurable)

User Manual

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Purpose / Typical use

** This hardens the system configuration.

** This prohibits installation of unauthorized

Apps. Un-installation is NOT allowed either.

** End-users prohibits direct data copying and modifications.

Administrator defines App shortcuts for endusers on the first page. Other pages are not seen by end-users.

Administrator may hide the status bar and configure the unit like a kiosk. Even though status bar can be shown by different settings, end-users are NOT allowed to pull down the user interface. Thus, settings, quick settings screens are unreachable by end-users

Administrator may deploy an auto-start App and disable home button. Without home button, App is always on top of the screen and will not be escaped by home button.

Administrator may disable back button. In that case, the App user interface has graphical back button to emulate back function. Controlling of back button has similar effect like home button.

It prevents escape of App screen when endusers press back button.

It is common that App allows access to its own settings by menu button. Administrator may disable menu button to avoid end-users from changing the settings.

When USB access is disabled, connection to PC only performs charging but no data transfer.

Administrator should disable USB access to increase security of the unit.

Administrator may disable the camera hardware and makes all camera App fail to use.

Camera Default: enabled

(Configurable)

** Note: Administrators should NOT create any App shortcuts on the first home page that

 Allows access to system settings.

 Allows installation and un-installation of App

 Allows direct data copying and modification

(Doing so defeats the purpose of user modes)

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5.4

User Mode Settings

User Manual

E5 Mobile Computer

Location: Settings > Security > User Mode

User/Admin Mode settings

Administrator allows different configurations of user mode.

For detail description of settings, please refer to Chapter

5.3 User Mode Restrictions.

Admin mode PIN

Admin mode pin is in 8-digits format. Default PIN is

12345678. It is highly recommended administrators to change it before deploying to end-users.

Forgot Admin mode PIN

If administrators forgot the admin mode PIN, there is no way to switching back to admin mode if the device is currently running user mode.

It is by design and is the purpose of user mode that only authorized persons are allowed to return the operating environment to admin mode. To recover this situation, the last resort is to perform a clean reset by Recovery mode.

For details, please refer to Chapter 2.11 Clean Reset

(Restore to factory default)

This mechanism help erases all local storage, including important customer data, corporate settings and any other sensitive information, as well as installed Apps, that should be protected by user mode. Thus, if E5 is lost and there is

NO way to break into it except format it, clean resetting it.

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Chapter 6: File Manager, File Transfer and Sync

6.1

File Manager (Phone Internal and microSD memory)

File Manager

File manager App is a handy system tool to manage files and folders.

It has full rights on both phone internal storage and external storage, i.e. microSD card. Thus, copying files to microSD card is allowed. This is what different from 3 rd file manager as Android restricts user App from writing to external storage. For details, please refer to Chapter 2.5:

External microSD Card.

File Manager

Phone Internal Storage

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6.2

MTP USB connection

Connected to Windows PC via microUSB cable

User Manual

E5 Mobile Computer

USB Connection

USB connection is typically used for charging or data transfer.

In case of connection to Windows PC, newer Windows like

Windows 8/10 are able to auto recognize Android devices.

By default, E5 exposes internal phone and external storage, i.e. microSD card, to Windows via MTP protocol.

MTP allows transfer of files/folders to and from the PC and

Android device.

Tap on the “USB for file transfer” notification message to change the use of USB. For example, charging can be selected.

USB options

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6.3

FTP Server

User Manual

E5 Mobile Computer

FTP Server

FTP Server is one of the most convenient file transfer tools that allows quick transfer of files wirelessly without physical USB cable.

When the FTP server runs, press the red button to start it.

Once started, the button turns to green.

FTP Server

FTP Server (Turned on)

FTP Server Address and Password

When server started, it displays useful info to access to the server, namely address / port no. / username / password.

For FTP Client, it is highly recommended to use FileZilla, one of the most used open sources FTP client for Windows platform.

To change username and password, tap settings icon near the top right of the App screen.

Note: FileZilla can be found at https://filezilla-project.org

.

Note about using external storage (SD Card)

FTP server can be configured to have home directory pointing to phone internal or external storage (i.e. SD card). However, due to write permission policy, the FTP server is only allowed to write to its own private folder on the SD card, i.e. /external storage/Android/data/com.theolivetree.ftpserver/files. For details about the write permissions, please refer to Chapter

2. External microSD Card.

FileZila (FTP client) connects to E5 FTP server

Note that filename (Remote site) displays files/folders like E5’s

File Manager on phone internal storage.

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6.4

FTPClient

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E5 Mobile Computer

FTP Client

AndFTP client is also a very handy App for transferring files/folder from the unit to remote FTP server.

First, create a remote FTP site profile by entering parameters like hostname (FTP server address), Port no., username & password.

AndFTP most powerful feature is its integration of standard

Android sharing feature. For example, multi-selected images in gallery can be shared to AndFTP’s profile, e.g. a remote FTP site, like sending attachment to email.

AndFTP – Creating remote FTP site profile

Created a profile

“192.168.19.104”

Select few images in gallery and tap share. AndFTP is in the list.

Select FTP profile, i.e. the remote FTP site, for file transfer.

6.5

DSCloud (Synology)

DSCloud by Synology

DSCloud by Synology

Synology is a proven private cloud storage solution to enterprise. DSCloud is a cloud data sync App for Android.

In terms of file transfer, Apps like DSCloud has the best convenience as it can sync (download, upload, delete, modify) files in background without user intervention.

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Chapter 7: Barcode (1D/2D)

User Manual

E5 Mobile Computer

7.1

Side Buttons (Left & Right)

E5 is designed with left and right button. The purpose is to allow users to start an action and associate it with the App like barcode scanning.

Configure left and right button

Run Side Buttons App. The screen displays a list of Apps that can be run by button.

For example, tap “Barcode Scanner”. Then, tap either left or right. This is to assign the App with the button, i.e. when a button is pressed, the assigned App is started.

Note: E5 has default settings that left and right buttons are assigned to barcode scanner.

Assign None to buttons

User can assign “None” to left/right button. It is essentially to remove any association with the App, i.e. button action will do nothing.

Side Buttons setting screen

Assign App to left or right button

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7.2

Honeywell 1D/2D Imager

Honeywell 1D/2D Imager module

User Manual

E5 Mobile Computer

E5 has inbuilt Honeywell 1D/2D imager, which is one of the best in the market with the state-of-the-art barcode decoding performance.

The imager is compact which makes E5 not bulky. When scanning, it provides optimized white illumination that helps read all barcode in even dark condition. The high visible aimer also gives a clear, easy-to-see target scanning area.

Supported Symbologies

 1D: 1D: UPC/EAN/JAN, GS1 DataBar, Code 39, Code

128, Code 32, Code 93, Codabar/NW7, Interleaved 2 of 5, Code 2 of 5, Matrix 2 of 5, MSI, Telepen, Trioptic,

China Post

 2D (Stacked): PDF417, MicroPDF417, GS1 Composite

 2D (Matrix): Aztec Code, Data Matrix, QR Code, Micro

QR Code, MaxiCode, Han Xin Code

 Some Postal code formats

7.3

Barcode Settings

Barcode Scanner Settings

Location: Setting > Barcode Scanner

Barcode scanner settings

The barcode scanning result is emulated as keyboard input. Thus, any App, which is able to capture keyboard inputs or events, is able to work the barcode scanner. This provides maximum compatibility with Android Apps.

By default, scan input suffix is a “\r” character, i.e. a newline/ENTER key. User can configure prefix and suffix that prepends and appends to the scan result. For example, if prefix is “ST-” and suffix is “-END\r”, scan input will be emulated as keyboard sequence ST-XXX-END plus a

ENTER key, where XXX is the actual barcode data.

Symbologies settings

By default, only a selected set of barcode types are preconfigured for balanced scanning performance. To change it, goto setting > barcode scanner >Symbologies settings and select different types of barcode.

Symobolgies settings

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Chapter 8: Installing App by APKs

User Manual

E5 Mobile Computer

8.1

Installing APKs

Security setting: Install apps from unknown sources

Installing App: Google Play vs APKs

Google Play is a software repository that enables single point of software download and auto-update of Apps. Most end-users use Google Play for software installation.

For industrial use, administrator may prefer NOT to use

Google Play but to use offline App installation by APK files because auto-update sometimes may break the software compatibility or user interfaces. Also, Google play needs registration of google account, which is timely and costly, when it comes to administrating a few hundreds of Android devices.

APK File

APK file is an Android App package file format which can be used to distribute Apps offline. It is typical that

Administrator copy the APK files to the Android devices and install locally, without Google Play and Google account registration.

Security: Install App from unknown sources

It users are going to install Apps via offline APK files, it is less secured than installing via Google Play. In that case, user has to allow system to install App from unknown sources at settings > security >unknown sources.

Installer App

Once APK files are transferred to the unit, typically via FTP server wirelessly, administrator can run Installer App to speed up APK installation offline.

When Installer App starts, it scans from phone internal and external storage (i.e. microSD card) and displays a list of offline APK files.

Simply select the desired APK file and press “Install

Selected Apps”, it will install the APK one-by-one.

Installer screen

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8.2

Extracting APKs

User Manual

E5 Mobile Computer

Apk Extractor is a powerful tool to extract Apps’ underlying

APK files. This tool helps administrator to extract APK files from a master unit, which is the one has been properly configured with desired Apps.

Administrator usually collects a proper list of APKs and installed them massivelyon a large no. of units.

When Apk Extractor starts, it displays a list of installed

Apps. Simply tap on the application and the corresponding

APK file will be extracted in folder /internal storage/ExtractApks.

Apk Extractor

APK file extractd and stored in

ExtractApks folder

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Chapter 9: Remote Support & Control

User Manual

E5 Mobile Computer

9.1

Teamviewer (PC Version)

E5 has licensed from Teamviewer that enables true remote screen access and control via

Internet. Teamviewer is one of the most famous and popular remote support tool used and trusted by administrators worldwide. It can work behind firewall and thus no special firewall settings are required in order for Teamviewer to work. So long E5 has internet connectivity, remote access/control is possible.

Teamviewer (Windows PC)

9.2

Quicksuppport (Android Version)

Follow the steps below to understand how Quicksupport enables remote access and control.

When Quicksupport runs for the first time, it will auto create an

ID. This is unique ID to identify the unit.

Teamviewer (PC) connect to the unit via the ID. End-user has to click Allow or else remote

Teamviewer access to the unit will be rejected.

End-user has to press “START

NOW” to allow screen capture/control by remote

Teamviewer (PC)

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Connection established.

Teamviewer is able to access and

End-user is allowed to stop the remote support connection. control E5 screen remotely.

Note: ROM v1.0.8 has a known issue that only remote screen sharing is allowed but not remote screen control by Teamviewer (PC). This will be fixed in the upcoming ROM.

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Chapter 10: System Upgrade

User Manual

E5 Mobile Computer

10.1

Recovery Mode

There are two ways to perform system ROM upgrade. The first one is done via Recovery Mode.

Copy the ROM file to the unit, typically via FTP server, and then move the ROM file to the external microSD card by File Manager.Follow the steps below to understand how it works.

When Recovery Mode is loaded, a green robot is seen. Press and hold the power key first, then lightly press the volume up key to enter Recovery mode menu.

For the details on how to get into the Recovery mode, please refer to Chapter 2.10: Recovery and

Factory Mode.

To navigate menu options, use volume up/down button. Power button to select and enter.

Locate “Apply update from SD card” and press power button to enter.

Select the ROM file, e.g. testota1.zip, and press power button.

New ROM file is being applied to the system

If there is no error and if it displays “Install from sdcard complete”, ROM upgrade is successful.

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10.2

ROM Upgrade App (OTA Upgrade)

User Manual

E5 Mobile Computer

E5 ROM upgrade can be performed by “ROM Upgrade” App.

It allows upgrade from SD card or from Internet.

It is highly recommend to use “Upgrade from Internet” as it will auto check if newer version is available from the cloud and will check for correct ROM for download and installation.

ROM Upgrade

Note: ROM v1.0.8 has a known issue on OTA “ROM upgrade” App. This will be fixed in upcoming release of

ROM. For the time being if system upgrade is required, use “Recovery mode” for ROM upgrade instead. For details, please refer to Chapter 10.1 Recovery Mode.

<< End of Document >>

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