MC520

INSTALLATION MANUAL MC520

Hello.

Congratulations on purchasing your new COZZIA MC520.

At COZZIA we understand every body is different and have carefully designed on our mobility chair with that in mind.

But enough about us, this is about you. Learning how to use your new chair is simple (we designed it that way).

So let’s get started.

1

TABLE OF CONTENTS

INTRO

Dimensions

Contents

CHAIR

Move&Clearance

Components

Massage Points

Specification

OPERATION

Assembly

Features

Operation

CARE

Safety

Troubleshooting

Care and Storage

Warranty

10-11

9

12-13

14

15

15

16-17

8

7

6

5

4

3

2

DIMENSIONS

First, let’s get your chair inside.

44.0”

30.0” 35.9”

Make sure your door is wider than 36” for chair to passthrough without dismantel

33.7”

30.3”

Box Dimension

54.3”

Door width has to be wider than 36”

3

CONTENTS

Everything you need for a relaxing experience.

Installation Manual Warranty Postcard

Power Cord Wand Remote MC520 MOBILITY CHAIR

4

HANDLING INSTRUCTIONS

CLEARANCE

8” 8”

Reserve space on left and right

Hold from the bottom of the chair

32”

24”

Reserve space on the front and back

5

CHAIR COMPONENTS

Some of your chair’s most important features.

Headrest

Wand Remote

Seat Rest

Footrest

Backrest

Armrest

Side Pockets

Castors

6

MASSAGE POINTS

1 Air Bag for Lumber Support

3 Air Bags for Massage

1 Heater

Lumbar Support Air Bag Massage Heater

7

CHAIR SPECIFICATIONS

A few important facts about your mobility chair.

MC520

Model No.

MC520

Max. Time Rate

15 minutes

Dimensions (L x W x H)

Chair Dimension: 35.9

” x30.0

” x44.0

”

Reclined Dimension: 73.3

” x30.0

” x22.9

”

Shipping Weight

Gross weight: 198.4lbs

Net Weight: 164.2lbs

Usage Condition

Environment temperature: 10 C-40 C

Contrasting humidity: 30-85RH

Storage Condition

Storage temperature: -20 C-60

Storage humidity level: 30-85RH

Power Consumption

70W

Rated Voltage

100 - 240V

Rated Frequency

50-60Hz

Length of Wiring

Controller wiring 43.3”

Power supply wiring 137.8”

Safety Feature

Equipped with overheating and power surge detectors safety feature

8

ASSEMBLY

Connect the power source.

1.

Connect the power adapter to the chair

2.

Insert the power plug into an outlet

Battery Installation

Your mobility seating is equipped with a battery backup system that will activate during a power failure. The backup system is powered by four 9V batteries (not included).

Notice: Always make sure the battery box is equipped with four fresh 9V batteries since the battery backup system does not recharge itself. In the case of a power failure, the backup battery may not lift the user a fully raised position.

9

FEATURES

Adjustable height of headrest

Adjustable side wings on headrest

Air massage in back

& heated lumbar

Memory foam

Motorised adjustable arms positioning up and down

Fully Adjustable Armrest

Fully adjustable arms on both sides allow ease of entry and exit from sides of chair. Helps reduce muscular strain or shoulder tears when getting in and out of chair.

Zero Gravity with Adjustable Backrest & Footrest

Easy-to-use remote with ZGR button to achieve zero gravity position, and TV button to achieve TV position. Allows for convenient postural adjustment of backrest & footrest to achieve full recline or any desired position.

Seat Memory Foam

Layers of cushioning scientifically developed to help reduce pressure on the body and help improve circulation.

10

Electric Lift Function

Electric lift function will help you in and out of the chair.

Air Massage

Two modes of air massage & heated lumbar to help blood circulation and muscle relaxation.

Lumbar Support

Lumbar support is adjustable to help the natural curvature of the spine and reduce pressure.

Adjustable Head Rest

Headrest height and wings of headrest are both adjustable.

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OPERATION

Power On/Off 1

Press and hold to return to seated position

3

Press once to raise LEFT arm up, press again to lower LFET arm down

6

Press once to raise RIGHT arm up, press again to lower RIGHT arm down

7

Press to enter relax air massage mode

12

Press once for inflation; Press again within 15 seconds to stop inflation at your desired support level; press a third time for deflation

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AR M B ACK FOOT

2 Press to enter zero gravity position

4

5

8

Press and hold to enter TV position

Press and hold to enter Lift-Up position

Press and hold for footrest recline until the desired angle

10 Press and hold for back restore

9 Press and hold for footrest restore

11 Press and hold for back recline until the desired angle

14 Press to enter stretch air massage mode

15 Press to enter heating function mode

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NOTICE:

• The footrest will be reset to recline and then the chair to be reset to HOME position when plugged in.

• Automatic function buttons can ONLY be used when POWER button is ON.

• If any button keeps blocking, left arm button will keep blinking.

• The timer of the chair is set up as 15 minutes.

• Heating function is set up as 1 hour and will keep working within 1 hour even if power off (15 minutes timer). It can only be ceased if

press this function button or power on button again.

• The lumbar support will stay on even if you power the chair off – it will only turn off if your press the lumbar support button or turn the

chair back on.

• In case of power failure, please press the LIFT button to start the battery back-up system – this will lift the chair to the raised position.

13

SAFETY PRECAUTIONS

We’re looking out for you.

IMPORTANT SAFETY INSTRUCTIONS

READ THIS MANUAL FIRST BEFORE INSTALLING OR OPERATING YOUR POWER

LIFT AND RECLINER CHAIR.

Your mobility seating has been engineered to provide the ultimate in strength and reliability.

Great care has been taken to provide you with total comfort and safety. Each unit is thoroughly inspected and tested prior to shipment.

Caution

Do not place objects appendages in the path of moving parts.

Do not allow children or pets to play on this mechanized chair or operate this mechanism.Leg rest folds down on closing or chair lift-up folds down so that the child or pet could possibly be injured. Please always leave this chair in an upright and closed position. Keep hands and feet clear of it. ONLY the user should operate it.

Warning

• Care should be taken in the unpacking of this unit, so as not to cause injury to persons or

damage to the unit. Dispose of all plastic bags and covers, as they can be smothering hazard

to small children.

• Do not allow people sit on the chair while moving the chair.

• Do not allow children or pets near the chair while the chair is operating.

• Do not allow children to play with or operate the chair at any time.

• Do not flop down into the chair when getting into it, or while it is in its lift position. Flopping

down into the chair will damage it and could cause personal injury.

• Do not allow anyone to sit on your lap, or on the arm of the chair, or on the footrest while

operating the chair, as it may cause tipping and could result in personal injury.

• Do not place fingers or hand between the seat cushion and the inside arm of the chair while

sitting in the chair or when the chair is operating or plugged into a power source.

• Do not retrieve fallen objects from inside or under the chair while the chair is plugged into a

power source.

• Do not operate chair if there are any persons, pets or other obstructions under or in front of the

footrest, under the chair or behind the chair.

• Do not smoke while operating, sitting or resting in the chair.

• To reduce risk of electrical shock, do not immerse any of the electrical components into a

liquid, or spill any liquids onto electrical components.

• Warranty will be void if any of the electrical components are opened by other than a qualified

service person.

• Make sure the chair is placed at the specified distance from a wall/corner. Failure to do so can

damage the chair and will void the warranty.

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TROUBLE SHOOTING

Warning

If the troubles still persists after following the proper countermeasures, stop using the chair to avoid possible accidents. Disconnect the power plug from the outlet and consult Cozzia. Do not attempt to repair the chair, instead contact a certified technician.

Type of Troubles

Operation failure

Impossible to recline

Impossible to raise or lower the foot rest

Check points

Check that the power plug is securely plugged into the outlet

Check that the power adaptor is well connected to the chair

Check that there is no obstruction

Countermeasures

Push the power plug into the outlet securely

Well connect the

DC terminals between the chair and power adaptor

Remove the obstruction

If you continue to have problems, please read the warranty card and contact the Cozzia service department.

PRODUCT CARE AND STORAGE

1. Storing the Mobility Chair

• Wipe off dust and dirty from the mobility chair with a dry, soft, clean cloth after use.

• Keep the mobility chair clean and away from places of high humidity.

• If the massage is not to be used for a long period of time, cover the mobility chair with a dust cover and

unplug its power plug from the electrical outlet.

Caution

• Do not store the mobility chair in dierct sunlight or in places of high temperature. This may

cause the color of the upholstery to fade.

• Do not allow the mobility chair to remain in contact with vinyl or wallpaper for extended

periods of time as this could lead to discoloration.

2. Cleaning the Mobility Chair

• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the

electrical outlet.

• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.

• This product can be cleaned thoroughly with a slightly damp cloth.

• Do not iron the upholstery.

• Do not wash the upholstery using a home washing machine as this may result in deterioration of the

upholstery’s quality.

Caution

• Do not use abrasive cleaning agents like benzene or thinner to clean the mobility chair. This

COZZIA

3. Cleaning the Controller

• Use only a clean, dry cloth to clean the controller.

Caution

• Do not use a wet cloth to clean the controller.This may result in malfunction.

15

COZZIA CONSUMER WARRANTY

The COZZIA MC-520 has the following warranty:

COZZIA provides a one year full coverage, labor and parts ( limited warranty on fabrics ) , two years on all electronics and wood structure, and 5 years on steel frame warranty. COZZIA customer service will not issue

Return Material Authorizations (RMAs) for products. COZZIA products will be either repaired by the consumer or by an in-home technician. COZZIA will not issue Return Material Authorizations (RMAs) for buyer’s remorse.

Service And Technical Support

Consumers may contact COZZIA's customer service department at 1-877-977-0656 between 9:00 am and

5:00 pm PST, Monday through Friday or email us at [email protected] or visit our web at www.cozziausa.comfor warranty or service issues.

Consumers are required to provide the unit serial number and dated proof of purchase (sales receipt) when they contact the COZZIA service department regarding a repair.

A COZZIA customer service representative will attend to most consumer inquiries, but in some cases a technical service specialist will provide advanced support.

Non-warranty repair is provided on a "per incident" basis. COZZIA customer service will verify that the unit has failed and provide instructions for repairing a unit. All applicable repairs, parts, shipping, handling, local tax and a "per incident" fee will be charged for non-warranty repairs and support calls.

Proof of purchase (original receipt) is required for all warranty repairs or service.

Extended Warranties:

COZZIA offers extended warranty programs to enhance ownership of COZZIA product. Extended warranty provides:

3-year limited repair or replacement massage chair warranty with on-site service.

Please visit www.cozziausa.com for the latest terms and pricing for extended warranties.

Product Repairs

Many COZZIA product repairs may be performed by the consumer in their own home with parts and instructions supplied by COZZIA such as remote controller replacements that don’t require a technician.

Canadian consumers may contact COZZIA's customer service department at 844-438-6429 between 9:00 am and 5:00 pm PST, Monday through Friday for warranty or service issues.

• Floor Models and Demonstration Units have a prorated warranty period that begins the

day the model is placed on the floor and connected to an electrical outlet by the retail partner.

Proof of purchase is required in order to obtain warranty service and parts. Non-warranty

parts and service are available at a “per incident” charge.

• Warranty Coverage Period - Warranty coverage starts at the time that the consumer

PURCHASES their chair. Proof of purchase is required for all warranty repairs. The warranty

time period is measured by continuous calendar days based on a seven-day week.

• Field Service – COZZIA customer service department will diagnose and schedule an

authorized service provider to repair the chair in the consumer's residence.

• Parts - All parts deemed necessary for repairs will be shipped to the consumer at no

charge by the COZZIA service department.

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CONSUMER WARRANTY LIMITATIONS AND EXCLUSIONS

• Warranties are only valid in the 48 contiguous United States and Canada and are contingent upon the

consumer operating the chair according to the corresponding instruction manual.

• The warranty only applies to COZZIA products and does not include any accessories or enhancements.

• Field service requires pre-approval and must be performed by COZZIA's authorized field service personnel.

Field service is only available in the United States and in major metropolitan areas in Canada.

• Softening of foams and filling composites in pillows, pads, and memory foam occurs naturally and does not

constitute a defect under this warranty.

• Fading, wear and piling of fabrics occurs naturally and does not constitute a defect under this warranty.

• Natural markings, grain and dye variations in leather do not constitute a defect under this warranty.

• Warranties do not cover any loss or damage resulting from improper installation, unauthorized repairs or

modifications, improper use of electrical/power supply, loss of power, dropped product, a malfunction or

damage of an operating part from failure to provide manufacturer's recommended maintenance,

transportation damage, theft, abuse, misuse, neglect, vandalism or environmental conditions (fire, floods,

rust, corrosion, sand, dirt, windstorm, hail, earthquake or exposure to weather conditions), loss of use during

the period the product is at a repair facility, or otherwise awaiting parts or repair.

• Damage due to shipping and handling does not constitute a defect under this warranty.

• Under no circumstance shall COZZIA or its representatives be liable for indirect, consequential, or incidental

damages (including damages for lost profits, business interruption, bodily injury, medical and the like), even

if any party has been advised of the possibility of such damages.

• Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but

not limited to any implied warranty or merchantability or fitness for particular use.

• COZZIA's sole liability and the purchaser's exclusive remedy shall be for the repair, or at COZZIA's option, for

the replacement of the defective part.

Notwithstanding the above, if replacements parts for defective materials are not available,COZZIA reserves

the right to make substitutions in lieu of repair or replacement.

• All warranties begin on the DATE OF PURCHASE; no allowance or extension is offered for delivery and/or

installation.

• Warranties do not apply to rental, business, commercial, institutional or other non-residential users.

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861 S OAK PARK ROAD,

COVINA, CA 91724

TEL: 1-877-977-0656

FAX: 1-800-521-4712

[email protected]

WWW.COZZIAUSA.COM