Hall Technologies • 1234 Lakeshore Dr Suite #150 Coppell, TX 75019 • halltechav.com

HT-CAM-1080PTZ

Full HD PTZ Camera

User Manual

Version: 2.0

1

Preface

This manual is to ensure that the user can use the product properly and avoid danger while operating. Before using this product, please read the user manual carefully and keep it properly for future reference

Overview

This manual is about PTZ camera operation

Graphic Symbols

Description of graphic symbols used in this manual

Symbols Description

This symbol indicates that the words are clarification or supplement to this article.

This symbol indicates that negligence of the instructions may lead to mishandling that may cause injury or property damage.

This symbol indicates a risk that may result in damage to this machine or documents.

Follow the instructions to avoid property damage.

Attention

This manual introduces functions, installations and operations for this product in details. Please read this manual carefully before installation and use.

Precautions:

This product can only be used in the specified conditions in order to avoid any damage to the camera:

1) Do not expose the product to rain or moisture.

2) To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians.

3) Do not use the product beyond the specified temperature, humidity or power supply specifications.

4) Please use a soft dry cloth to clean the camera. If the camera is very dirty, clean it with diluted neutral detergent; do not use any type of solvents, which may damage the surface.

Electrical Safety:

Installation and use of this product must strictly comply with local electrical safety standards.

Transportation:

Avoid any stress, vibration, or moisture during transportation, storage, installation and operation

Installation:

1) Do not rotate the camera head violently, otherwise it may cause mechanical failure;

2) This product should be placed on a stable desktop or other horizontal surface. Do not install the product obliquely, otherwise it may display inclined image; 3) Ensure there are no obstacles within rotation range of the holder.

4) Do not power on before completely installation.

Do Not Dismantle Camera

!

We are not responsible for any unauthorized modification or dismantling.

Magnetic Interference

Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause radio interference in household application.

Appropriate measure is required.

Content

Quick Start ......................................................................................................................... 1

1.1

Interface ............................................................................................................ 1

1.2

Connection Diagram ........................................................................................ 2

1.3

Mounting Brackets ........................................................................................... 3

1.3.1

Wall Mount ........................................................................................... 3

1.3.2

Ceiling Mount ......................................................................................... 4

Product Overview ............................................................................................................... 6

2.1

Dimension ........................................................................................................ 6

2.2

Accessory ......................................................................................................... 6

2.3

RS-232 ............................................................................................................... 7

2.4

Rotary Dial ....................................................................................................... 10

2.5

Product Feature .............................................................................................. 10

2.6

Technical Specification .................................................................................... 12

How To Use ..................................................................................................................... 16

3.1

Remote Control ................................................................................................ 16

3.2

IR Remote Control ............................................................................................ 17

3.2.1 Remote Control Usage ................................................................................ 19

3.3 Menu Setting ....................................................................................................... 21

3.3.1

Main Menu ............................................................................................. 21

3.3.2

English Menu ......................................................................................... 22

Network Connection ...................................................................................................... 23

4.1

Connection Method ......................................................................................... 23

4.2

Camera Web Interface ..................................................................................... 24

4.3

Streaming ......................................................................................................... 25

4.4

Software Upgrading .......................................................................................... 27

4.5

Webpage Configuration for Human ................................................................. 28

Serial Port Communication Port......................................................................................... 31

5.1 VISCA Protocol List ............................................................................................... 31

5.1.1

VISCA Protocol List ........................................................................... 31

5.1.2

Camera Control Command ................................................................... 32

5.1.3

Inquiry Command .................................................................................. 40

5.2

Pelco-D Protocol Command List ................................................................... 44

5.3

Pelco-P Protocol Command List ..................................................................... 46

Maintenance and Troubleshooting .................................................................................. 49

6.1

Camera Maintenance ....................................................................................... 49

6.2

Unqualified Applications ................................................................................... 49

6.3

Troubleshooting ......................................................................................... 49

1. Quick Start

1.1 Interface

Figure1-1 Back Panel

Interface Introduction ：

1. Camera Lens

2. Camera Base

10. Audio Input Interface(LINE-IN)

11. Rotary Dial Switch

3. Remote Control Receiving Indicator 12. RS232 Input Interface (input )

4. Infrared Receiver 13. RS232 Output Interface (Output)

5. Tripod Screw Hole

6. Screw Hole for Tripod

14. RS422 Compatible with RS485

Interface

15. LAN Port

7. SDI Output Interface

8. HDMI

16. Power Input Socket(DC12V)

17. Power Switch Button

9. USB3.0

When using the camera, please put the plastic pad on the center bottom of device

1.2 Connection Diagram

Figure1-2 Connection Diagram

1) After power on and self-check, the camera will automatically return to the preset 0 position if it’s pre-set.

2) The default address for the IR remote control is 1#.

If the menu restored to factory defaults, the remote control default address will restore to 1#.

1.3 Mounting Brackets

• Ceiling or wall mounting brackets can only be mounted on template and concrete wall. For safety reason, plasterboard is not recommended.

1.3.1 Wall Mount

1.3.2 Ceiling Mount

2. Product Overview

2.1 Dimension

Figure1-3 Product Dimension

2.2 Accessory

When you unpack your package, check that all the supplied accessories are included:

Supplied

Table1-1 Supplied Accessory

Power adapter

USB3.0 Cable

RS232 cable

User manual

Plastic pad

Optional

Wireless remote control

IR Remote Control

Brackets for wall mounting

Brackets for ceiling mount

Cascading Cable

2.3 RS-232

1.

RS-232 Interface Definition

2.

RS-232 Mini-DIN 8-pin: Port Definition

3.

RS232(DB9) Port Definition

3 RS232(DB9) Port Definition

4 VISCA Networking as shown below:

Figure1-5 Diagram of Networking Method

The product has RS232 input and output interfaces and can be cascaded in the above manner.

2.4 Rotary Dial

Note: After turning the dial to modify the video format, power off and restart the unit to take effect. After turning the dial to F, power off and restart, the menu can display the video format.

• After switching the mode and dialing the code, you need to restart the camera to take effect;

• When the rotary dial is 5-F, the video format item will be displayed in the menu;

2.5 Product Feature

This series camera has perfect functions, superior performance and rich video output interfaces; Featuring with advanced ISP processing algorithms, offering vivid and high resolution video with a strong sense of depth and fantastic color rendition. It supports

H.264/H.265 encoding which makes motion video more fluent and clear under low bandwidth conditions.

• Full HD Resolution: 1/2.8 inch high quality CMOS sensor. Resolution is up to

1920x1080 with frame rate up to 60 fps.

• Multiple Optical Zoom Lens: 12X/20X optical zoom lens.

• Leading Auto Focus Technology: Fast, accurate and stable auto focusing technology.

• Low Noise and High SNR: Super high SNR image is achieved with low noise CMOS.

Advanced 2D/3D noise reduction technology further reduces the noise while ensuring high image clarity.

• Multiple video output interfaces: HDMI, SDI, USB3.0, LAN.

• Simultaneously output audio and video signal via HDMI, SDI and LAN. LAN interface support POE, USB 3.0 support dual code stream, SDI support transmission up to

100m under 1080P60 format

• Multiple Audio/Video Compression Standards: Support H.264/H.265 video compression, up to 1920×1080 resolution 60 fps; support AAC, MP3 and G.711A audio compression, 8000,16000,32000,44100,48000 sampling frequency

• USB3.0 Support Dual Coding Stream: Support main stream and sub –stream, and simultaneous output; support YUY2, MJPEG, H.264, NV12, H.265 video coding format

• Built-in Gravity Sensor: Support PTZ auto-flip function and easy installation.

• Multiple Network Protocol: Support ONVIF,GB/T28181,RTSP,RTMP,VISCA OVER

IP,IP VISCA,RTMPS,SRT protocols; Support RTMP push mode, easy to be connected to streaming server (Wowza,FMS); Support RTP multicast mode;

• Control Interface: RS422 is compatible with RS485, RS232-IN, RS232-OUT, and the

RS232 interface supports cascading.

• Multiple Control Protocol: Support VISCA, PELCO-D,PELCO-P protocols; Support automatic identification protocols.

• Quiet Pan / Tilt Movement: With high accuracy step driving motor, camera can pan

/ tilt extremely quiet and smooth.

• Various Remote Controls: Users can choose infrared remote control or wireless remote control according to the environmental conditions used. The 2.4G wireless remote control is not affected by angle, distance, and infrared interference. Support the remote control signal transparent transmission function, which is convenient for back-end equipment to use.

• AI Human Detection: Built-in high-speed processor and advanced image processing and analysis algorithms, users can choose real-time tracking and regional tracking according to the environment.

• Multiple Application: Online-education, Lecture Capture, Webcasting, Video conferencing, Tele-medicine, Unified Communication, Emergency command and control systems, etc.

2.6 Technical Specification

Table1-2 Camera Lens Parameter

Camera Parameter

Parameter/Mod el

Focus

FOV

12X

3.9 -- 46.8mm

6.3° （ N ）

72.5° （ W ）

20X

5.2 -- 98mm

3.2° （ N ）

56° （ W ）

Aperture Value F1.8 -- F2.4

Digital Zoom

Effective Pixels

15X

F1.5 -- F3.0

2.07, 1/2.8-inch high-quality CMOS sensor

HDMI/SDI: 1080P60, 1080P50, 1080P30, 1080P25, 720P60, 720P50,

1080P59.94, 1080P29.97, 720P59.94

； USB3.0: main stream ： YUY2/NV12:

Video Format

1920×1080/1280×720/1024×576/800×600/800×448/640×360/640×480/480×27

0/320×180@30/25/20/15/10/5fps;

MJPG/H264:

1920×1080/1600×896/1280×720/1024×576/960×540/800×600/800×448/720×5

76/720×480/640×360/640×480/480×270/352×288/320×240@30/25/20/15/10/5f ps;

Sub-stream ： YUY2/NV12:

1920×1080/1280×720/1024×576/800×600/800×448/640×360/640×480/480×27

0/320× 180@30/25/20/15/10/5fps; MJPG/H264:

1920×1080/1600×896/1280×720/1024×576/960×540/800×600/800×448/720×576

/720

×480/640×360/640×480/480×270/352×288/320×240@30/25/20/15/10/5fps;

0.5Lux(F1.8, AGC ON)

Minimum illumination

DNR

AWB

Focus mode

Exposure mode

Iris value

2D ﹠ 3D

Automatic, manual, one-push white balance, specified color temperature

Automatic, manual, one-push focus

Auto, manual, shutter priority, aperture priority, brightness priority

F1.8 -- F11,CLOSE

Shutter Speed 1/25 -- 1/10000

BLC

Dynamic range

Image adjustment

SNR

AI Function & Performance

Real-Time Tracking

Regional Tracking

Interface

Product

Interface

Video Encoding

Format

Audio input interface

Audio output interface

Audio compression

LAN interface

Network protocol

Control

Interface

Serial communication protocol

USB communication protocol on/off

Off, 1 -- 8

Brightness, chroma, saturation, contrast, sharpness, black and white mode, gamma curve

≥50dB

Maximum Tracking Range: 6-7 meters. Support speakers to walk at a speed of 3-4 meters

Maximum Tracking Region: 4. Support set the region within horizontal -170° ～ +170° and vertical -30° ～

+90°

HDMI,LAN(POE), USB3.0

（ B Type ,Compatible with

USB2.0

） ,

SDI,A-IN,RS232-IN,RS232-OUT,RS422 （ Compatible with RS485 ） ,Rotary Switch,DC12V Power,

LAN Interface ： Support main stream and substream H.265 ,

H.264 USB3.0 Interface ： main stream support

YUY2,MJPG,H264,NV12

Dual channel 3.5mm linear input

HDMI,SDI,LAN,USB3.0

AAC, MP3, G.711A

10M/100M adaptive Ethernet port, support POE power supply, support audio and video output

RTSP, RTMP, ONVIF, GB/T28181, VISCA OVER IP, IP

VISCA, RTMPS, SRT Support remote upgrade, remote restart, remote reset

RS232-IN,RS232-OUT,RS422 compatible with RS485

VISCA/Pelco-D/Pelco-P; support baud rate

115200/38400/9600/4800/2400

UVC （ video communication protocol ） ,UAC （ audio communication protocol ）

Power interface

Power adapter

Input voltage

Input currency

Consumption

PTZ

Pan rotation

Tilt rotation

Pan speed

Tilt speed

Preset speed

Preset quantity

Other Parameter

Storage temperature

Storage humidity

Working temperature

Working humidity

Dimension

Weight

Environment

Accessory

Standard

Accessory

Optional

Accessory

HEC3800 Power socket (DC12V)

Input AC110V-AC220V ； output DC12V/2.5A

DC12V±10%

<1A

<12W

-170° -- +170°

-30° -- +90°

0.1°/s -- 100°/s

0.1°/s -- 45°/s

Pan ： 100°/s,Tilt ： 45°/s

Maximum 255 preset positions can be set(10 via remote controls)

-10 ℃ -- +70 ℃

20% -- 95%

-10 ℃ -- +50 ℃

20% -- 80%

181mm×115mm×149mm

1.15kg

Indoor

Power adapter, RS232 control line, USB3.0 connection line, remote control, user manual

Ceiling mounting bracket, wall mounting bracket

3. How to Use

3.1 Remote Control

Remote control using instruction: There are wireless remote control and IR remote control for options.

Steps for wireless remote control usage are as below:

1 ） Code Pairing

Press the "Settings" + "*" button for 3 seconds, the LED will turn off to flashing, after releasing the button, the LED light will keep flashing to start the code pairing, the receiver is powered on, and the LED will be off when the code pairing is successful; If you use other remote control, you need to clear the code of this remote control, or repair the code of the new remote control. If the code pairing has been unsuccessful, the red LED light flashes for 20 seconds and then goes out, stop the code pairing and go to sleep; at this time, press any key to wake up and re-pair the code.

Note: After the code is successfully matched, you need to select the camera address to control it

2 ） Clear Code Data

Press the "Settings" key + "#" key from light off to flashing, the receiving end is powered off and then powered on. The LED is off, indicating that the paired data is cleared successfully

3 ） Enter Sleep Mode and Wake Up

If there is no operation in the working state, it will immediately enter the sleep mode, and press any key to wake up.

3.2

IR Remote Control

1. Standby Key

After 3S long press, the camera will step into standby mode.

Long press 3S again, the camera will self-test again and back to HOME position. (Note: If power-on mode is turned on and

Preset 0 is set, and there is no operation within 12s, it will automatically point to the specified preset position.

2. Camera Address Selection

Select the camera address which wants to be controlled

3. Number Key

Set or run 0-9 presets

4. *,# Key

Key combination use

5. Focus Control Key

Auto Focus: Enter into auto focus mode.

Manual Focus: The camera focus mode is manual

Switch the camera focus mode to manual focus by pressing

[focus +] or [focus -] to adjust.

6. Zoom Control Key

Zoom ＋ :Lens near

Zoom － :Lens far

7. Set or Clear Preset key:

Set Preset: Set preset key + 0-9 number key:

Clear Preset key: Clear preset key + 0-9 number key

8. Pan/Tilt Control Key

Press Key :Up

Press Key :Down

Press Key :Left

Press Key: Right

“HOME” Key: Return to the middle position or enter into the next level menu

9. BLC Control Key

Back Light ON / OFF: Turn on or off the back light

10. Menu Setting

Open or close the OSD menu

Enter / exit the OSD menu or return to the previous menu.

11. Camera IR Remote Control Address Setting

【 * 】 + 【＃】 + 【 F1 】 :Camera Address No.1

【 * 】 + 【＃】 + 【 F2 】 :Camera Address No. 2

【 * 】 + 【＃】 + 【 F3 】 :Camera Address No. 3

【 * 】 + 【＃】 + 【 F4 】 :Camera Address No. 4

12. Key Combination Functions

1. 【 # 】 + 【 # 】 + 【 # 】 :Clear all presets

2. 【 * 】 + 【 # 】 + 【 6 】 :Restore factory defaults

3. 【 * 】 + 【 # 】 + 【 9 】 :Flip switch

4. 【 * 】 + 【 # 】 +Auto: Enter into the aging mode

5. 【 * 】 + 【 # 】 + 【 3 】 :Menu set to Chinese

6. 【 * 】 + 【 # 】 + 【 4 】 :Menu set to English

7. 【 * 】 + 【 # 】 +Manual: Restore the default user name, password, and IP address

8. 【 # 】 + 【 # 】 + 【 0 】 :Switch the video format to 1080P60

9.

【 # 】 + 【 # 】 + 【 1 】 : Switch the video format to 1080P50

10.

【 # 】 + 【 # 】 + 【 2 】 :Switch the video format to 1080I60

11.

【 # 】 + 【 # 】 + 【 3 】 :Switch the video format to 1080I50

12.

【 # 】 + 【 # 】 + 【 4 】 :Switch the video format to 720P60

13.

【 # 】 + 【 # 】 + 【 5 】 :Switch the video format to 720P50

14.

【 # 】 + 【 # 】 + 【 6 】 :Switch the video format to 1080P30

15.

【 # 】 + 【 # 】 + 【 7 】 :Switch the video format to 1080P25

16.

【 # 】 + 【 # 】 + 【 8 】 :Switch the video format to 720P30

17.

【 # 】 + 【 # 】 + 【 9 】 :Switch the video format to 720P25

13.AI Function Short Keys

【 F1 】： Turn off AI Human Detection

【 F2 】： Turn on AI Human Detection

【 F3 】： Toggle between real time tracking mode and region tracking mode

【 F4 】： Chang tracking target on real tracking mode

3.2.1 Remote Control Usage

Finishing initialization, it can receive and execute the IR commands. Press the remote controller button, the indicator light is flashing; release the button, the indicator light stops flashing. Users can control the pan/tilt/zoom, setting and running preset positions via the IR remote controller.

Key Instruction:

1. In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for more than one second is required.

2. When a key-combination is required, do it in sequence.

For example,

“ 【 * 】 + 【 # 】 + 【 F1 】 ”means press“ 【 * 】 ”first and then press“ 【 # 】 ” and last press“ 【 F1 】 ”

1 ） Camera Selection

Select the camera address to control.

2) Pan/Tilt Control

Up: press Down: press

Left: press Right: press

Back to middle position: press“ 【 HOME 】 ”

Press and hold the up/down/left/right key, the pan/tilt will keep running, from slow to fast, until it runs to the endpoint; the pan/tilt running stops as soon as the key is released.

3 ） Zoom Control

4) Focus Control

5) BLC Setting

ZOOM IN: press “ZOOM “ key

ZOOM OUT: press “ZOOM ” key

Press and hold the key, the camera will keep zooming in or zooming out and stops as soon as the key is released.

Focus (near):Press “ 【 focus+ 】 ” key (Valid only in manual focus mode)

Focus (far): Press “ 【 focus】 ”key (Valid only in manual focus mode)

Auto Focus: Support

Manual Focus: Support

Press and hold the key, the action of focus will keep continue and stops as soon as the key is released.

BLC ON/OFF : support.

6) Presets Setting, Running, Clearing

1.Preset setting: to set a preset position, the users should press the “ 【 SET PRESET 】 ” key first and then press the number key 0-9 to set a relative preset,

Note: 10 preset positions in total are available by remote controller.

2.Preset Running: Press a number key 0-9 directly to run a relative preset.

Note: Action in vain if a relative preset position is not existed.

3. Preset clearing : to clear a preset position, the user can press the “ 【 CLEAR PRESET 】 ” key first and then press the number key 0-9 to clear the relative preset;

Note : press the“ 【 # 】 ” key three times continually to cancel all the presets.

7 ） Camera Remote Controller Address Setting

【 * 】 + 【＃】 + 【 F1 】 :Camera Address No.1

【 * 】 + 【＃】 + 【 F2 】 :Camera Address No. 2

【 * 】 + 【＃】 + 【 F3 】 :Camera Address No. 3

【 * 】 + 【＃】 + 【 F4 】 :Camera Address No. 4

3.3 Menu Setting

Note: The modification valid only if exit the menu before save and power off.

3.3.1 Main Menu

【 MENU 】 : Enter / exit the OSD menu or return to the previous menu

【 HOME 】 : Enter next menu

【 ↑ 】【 ↓ 】： Choose item

【 ← 】【 → 】： Modify values

3.3.2 English Menu

4. Network Connection

4.1 Connection Method

Direct Connection ： Direct connections via “cross-over” network cable Connection to

LAN ： Connections to LAN via patch cable to LAN wall jack or LAN switch

• Please do not put the power and network cable in places where can be easily touched to prevent video quality lowered by unstable signal transmission due to poor contact of cables.

The computer must have the network segment where the camera IP address belongs to.

The device will not be accessible if without the segment. I.E. The camera default IP address is 192.168.5.163, then segment 5 must be added in the computer. Specific steps are as below:

Firstly open the window of Local Area Connection Properties on computer, select the

“Internet protocol version 4(TCP/IPv4)” as shown by picture on the left. Double click or click the property “Internet” protocol version 4 (TCP/IPv4)to enter into the Internet

Protocol Version 4(TCP/IPv4) Properties window, select “Advanced” to enter into the

Advanced TCP/IP Setting and add IP and subnet mask in the IP browser as picture shown below. Click the “Confirm” to finish the adding of IP segment. User can add the corresponding network segment according to the revised IP address of the camera.

• The IP address to be added cannot be same with that of other computers or devices.

The existence of this IP address needs to be verified before adding.

Click the “Start” and select “Operation” to input cmd as picture below to verify if the network segment has been successfully added.

Figure1-7 Network segment successfully added

User can also to verify network connection as steps above mentioned after the finish of camera self-check. If IP is default, open DOS command window and input

192.168.5.163, then press Enter key. It will show message as below: which means network connection is normal.

Figure1-8 Network Connection Screenshot

4.2 Camera Web Interface

1 ） Web Login

After assigning an IP address to the camera, you can reach the Web Interface by typing in the camera’s IP address into a web browser. You can log in this interface as administrator or user. If as administrator, type in “admin” into the username and password fields. If as user, type in “user1” or “user2” into the username and password fields. From the Web Interface, you can control the camera using the arrows on the left side. You can also adjust many of your camera’s settings via this IP interface.

Note:

1.

If login as “user”, your rights are limited to preview, playback, and logout (No configuration right)

2.

Browsers that support Web function are Google, IE, 360 and other popular browsers.

Language Selection: On the right top of the interface display “ 中文 |English”, click

“English”.

2 ） Download Plug-in

When first using IE browser to access the web conferencing camera, the login page will appear “Playback plug-in is not installed, please download and install!” Click on this message, download and install MRWebXinstall.exe, according to information prompts.

After installing the plugin, enter user name and password, click and Sign (initial default user name and password: "admin", users can change the user name and password on their own after entering) into the Web client management interface.

4.3 Streaming

1). Video Stream Capture

Configurations -> Video Configure-> Video Encode

Configure the parameters according to the network environment.

Note: stream name live/av0 (live/ XXX)

For example:

The default IP address of the camera is 192.168.5.163. The way to obtain the RTSP video stream is as below rtsp://192.168.5.163:554/live/av0 （ av0 main stream ） rtsp://192.168.5.163:554/live/av1 （ av1 sub stream ）

The default IP address of the camera is 192.168.5.163. the way to obtain RTMP video stream is as below rtmp://192.168.5.163:1935/live/av0 （ av0 main stream ） rtmp://192.168.5.163:1935/live/av1 （ av1 sub stream ）

2). Push Video Stream

Configurations -> Video Configure-> Stream Publish

Push RTMP stream to public network server, the stream camera must be on the public network, otherwise it will fail to connect to server.

Host address: server address, which can be either a domain name or an IP address

Host port: server default port number

Stream name: live/test (live/ XXX)

Username and password: the username and password set by the server, or leave it empty

Access url ： rtmp://host domain name: host port/live/xxx Or (rtmp://host IP address: host port/live/xxx)

4.4 Software Upgrading

1). Log in to the web page and manage camera settings. The default page is preview interface, where users cam PTZ control, record video, preset camera positions and etc.

2). Configurations -> System Configure-> Update

3). Click "browse" to select .mrg update file, then click upgrade button to finish software upgrading.

4). Camera reboot after completion of firmware update. It prompts with "successful upgrade".

Log in to check the firmware version to make sure software upgrade successful.

Then click "restore factory default", reboot and restore parameters to factory default

(default IP 192.168.5.163, user name: admin; password admin).

4.5 Webpage Configuration for Human

1. After login, enter into the management interface and turn on Tracking below

“Monocular Tracking”

2. On the right top is PTZ control area, in which you can set the preset region of

Regional Tracking. Interface is as below.

Regional Settings Steps (We take Region1 as an example):

1. On the PTZ Area, adjust image by clicking direction buttons to select one region.

2. After finishing region1 setting, click “Set” to complete the Region1 Tracking. Other region settings are same as region1 setting steps.

You can set 4 different regions, and minimum 2 regions. And the Regional Tracking settings can only be configured through the webpage.

Call out the regional tracking: Click “Run” of corresponding region on the “Regional settings” area.

5. Serial Port Communication Port

In normal working state, you can control the camera through RS232/RS485 (VISCA IN) cable. The parameter of RS232 is as below:

Baud rate: 2400/4800/9600/115200/second

Start Bit ： 1 bit ；

Data Bit ： 8 bit ；

Stop Bit ： 1 bit ；

Verification Bit ： None.

After power on, the camera will have a brief tour and then back to the center position.

The zoom lens is pulled to the farthest position, and then pulled back, after that selftest is completed.

5.1 VISCA Protocol List

5.1.1 VISCA Protocol List

Ack/Completion Message

ACK

Completion

Command packet Remark z0 41 FF z0 51 FF z = device address + 8

Returned when the command is accepted.

Returned when the command has been executed.

Error Messages

Command packet

Remark

Syntax Error

Command

Buffer Full z0 60 02 FF z0 60 03 FF

Returned when the command format is different or when a command with illegal command parameters is accepted.

Indicates that two sockets are already being used(executing two commands) and the

Command

Canceled

No Socket z0 6y 04 FF(y: Socket

No.) z0 6y 05 FF(y: Socket

No.) command could not be accepted when received.

Returned when a command which is being executed in a socket specified by the cancel command is canceled. The completion message for the command is not returned.

Returned when no command is executed in a socket specifild by the cancel command, or when an invalid socket number is specified. z0 6y 41 FF(y:

Command Not

Execution command

Executable

Socket

No. Inquiry command: 0)

5.1.2 Camera Control Command

Returned when a command canot be executed due to current conditions.For example, when commands controlling the focus manually are received during auto focus.

Command Function Command Packet Remark

AddressSet

IF_Clear

CAM

_Power

CAM_Zoom

Broadcast

Broadcast

On

Off

Stop

Tele(Standard)

Wide(Standard)

88 30 0p FF

88 01 00 01 FF

8x 01 04 00 02 FF

8x 01 04 00 03 FF

8x 01 04 07 00 FF

8x 01 04 07 02 FF

8x 01 04 07 03 FF p ： Address setting

I/F Clear

Power ON/OFF

CAM _Focus

Command

Tele(Variable)

Wide(Variable)

Direct

Stop

Far(Standard)

CAM _Zoom

Focus

Function

Near(Standard)

Far(Variable)

Near (Variable)

Direct

Auto Focus

Manual Focus

One Push mode

One Push Triger

Direct

CAM_AF

Sensitivity

CAM_AF

Zone

CAM_WB

Command

High

Normal

Low

Top

Center

Bottom

ALL

Auto

3000K

4000k

One Push mode

5000k

Manual

6500k

Function

8x 01 04 07 2p FF

8x 01 04 07 3p FF

8x 01 04 47 0p 0q

0r 0s FF

8x 01 04 08 00 FF

8x 01 04 08 02 FF

Command Packet

8x 01 04 08 03 FF

8x 01 04 08 2p FF

8x 01 04 08 3p FF

8x 01 04 48 0p 0q

0r 0s FF

8x 01 04 38 02 FF

8x 01 04 38 03 FF

8x 01 04 38 04 FF

8x 01 04 18 01 FF

8x 01 04 47 0p 0q

0r 0s

0t 0u 0v 0w FF

8x 01 04 58 01 FF

8x 01 04 58 02 FF

8x 01 04 58 03 FF

8x 01 04 AA 00 FF

8x 01 04 AA 01 FF

8x 01 04 AA 02 FF

8x 01 04 AA 03 FF

8x 01 04 35 00 FF

8x 01 04 35 01 FF

8x 01 04 35 02 FF

8x 01 04 35 03 FF

8x 01 04 35 04 FF

8x 01 04 35 05 FF

8x 01 04 35 06 FF

Command Packet p = 0(low) - 7(high) pqrs: Zoom Position

Focus sensitivity Setting

Focus Region Setting

Remark

Remark p = 0(low) - 7(high) pqrs: Focus Position

One Push Triger pqrs: Zoom Position tuvw:

Focus Position

CAM_AWB

Sensitivity

CAM _RGain

CAM_ Bgain

CAM_AE

3500K

4500K

5500K

6000K

7000K

One Push Trigger

Low

Normal

High

Reset

Up

Down

Direct

Reset

Up

Down

Direct

Full Auto

Manual

Shutter priority

8x 01 04 35 07 FF

8x 01 04 35 08 FF

8x 01 04 35 09 FF

8x 01 04 35 0A FF

8x 01 04 35 0B FF

8x 01 04 10 05 FF

8x 01 04 A9 00 FF

8x 01 04 A9 01 FF

8x 01 04 A9 02 FF

8x 01 04 03 00 FF

8x 01 04 03 02 FF

8x 01 04 03 03 FF

8x 01 04 43 00 00

0p 0q FF

8x 01 04 04 00 FF

8x 01 04 04 02 FF

8x 01 04 04 03 FF

8x 01 04 44 00 00

0p 0q FF

8x 01 04 39 00 FF

8x 01 04 39 03 FF

8x 01 04 39 0A FF

Command

CAM_Iris

CAM_Shutter

Function

Iris priority

Bright

Reset

Up

Down

Direct

Reset

Up

Command Packet

8x 01 04 39 0B FF

8x 01 04 39 0D FF

8x 01 04 0A 00 FF

8x 01 04 0A 02 FF

8x 01 04 0A 03 FF

8x 01 04 4A 00 00

0p 0q FF

8x 01 04 0B 00 FF

8x 01 04 0B 02 FF

One Push WB

Trigger(Enabled during

One Push WB mode)

WB Sensitivity Setting

Manual Control of R Gain pq: R Gain

Manual Control of B Gain pq: B Gain

Automatic Exposure mode

Manual Control mode

Shutter Priority

Automatic Exposure mode

Remark

Iris Priority Automatic

Exposure mode

Bright mode

Shutter Setting pq: Shutter Position

Iris Setting

Down

CAM_Gain

Limit

CAM_Bright

Direct

Reset

Up

Down

Gain Limit

Reset

Up

Down

Direct

On

Off

CAM_ExpCo mp Reset

Up

Down

Command

CAM_Back

Light

CAM_WDRS trength

CAM_NR

Function

Direct

On

Off

Reset

Up

Down

Direct

2D

3D

CAM_Gamm a

ON

8x 01 04 0B 03 FF

8x 01 04 4B 00 00

0p 0q FF

8x 01 04 0C 00 FF

8x 01 04 0C 02 FF

8x 01 04 0C 03 FF

8x 01 04 2C 0p FF

8x 01 04 0D 00 FF

8x 01 04 0D 02 FF

8x 01 04 0D 03 FF

8x 01 04 4D 00 00

0p 0q FF

8x 01 04 3E 02 FF

8x 01 04 3E 03 FF

8x 01 04 0E 00 FF

8x 01 04 0E 02 FF

8x 01 04 0E 03 FF

Command Packet

8x 01 04 4E 00 00

0p 0q FF

8x 01 04 33 02 FF

8x 01 04 33 03 FF

8x 01 04 21 00 FF

8x 01 04 21 02 FF

8x 01 04 21 03 FF

8x 01 04 51 00 00

00 0p FF

8x 01 04 53 0p FF

8x 01 04 54 0p FF

8x 01 04 5B 0p FF

8x 01 04 2D 01 FF pq: Iris Position

Gain Limit Setting p: Gain Positon

Bright Setting pq: Bright Positon

Exposure Compensation

ON/OFF

Exposure Compensation

Amount Setting

Remark pq: ExpComp Position

Back Light

Compensation

WDR Level Setting p: WDR Level Positon

P=0-7 0:OFF

P=0-8 0:OFF p = 0 – 4

0 ： Default 1 ： 0.45

2 ： 0.50 3 ： 0.55

4 ： 0.63

Low-Light Mode Setting

CAM_Low-

Light Mode

CAM_Gain

CAM

PresetSpeed

OFF

CAM_Flicker

CAM_Apertu re

Command

CAM_Picture effect

CAM_Memor y

CAM_LR_Re verse

CAM_Picture

Flip

OFF

50HZ

60HZ

Reset

Up

Down

Function

Direct

B&W-Mode

OFF

Reset

Set

Recall

On

Off

On

Off

CAM_ColorS aturation

Direct

CAM_IDWrit e

SYS_Menu

ON

OFF

8x 01 04 2D 00 FF

8x 01 04 4C 00 00

0p 0q FF

8x 01 01 0p FF

8x 01 04 23 00 FF

8x 01 04 23 01 FF

8x 01 04 23 02 FF

8x 01 04 02 00 FF

8x 01 04 02 02 FF

8x 01 04 02 03 FF

Command Packet

8x 01 04 42 00 00

0p 0q FF

8x 01 04 63 04 FF

8x 01 04 63 00 FF

8x 01 04 3F 00 pq

FF

8x 01 04 3F 01 pq

FF

8x 01 04 3F 02 pq

FF

8x 01 04 61 02 FF

8x 01 04 61 03 FF

8x 01 04 66 02 FF

8x 01 04 66 03 FF

8x 01 04 49 00 00

00 0p FF

8x 01 04 22 0p 0q

0r 0s FF

8x 01 04 06 06 02

FF

8x 01 04 06 06 03 pq ： 0-20 p ： 1-10

OFF

50HZ

60HZ

Aperture Control

Remark pq: Aperture Gain

Picture effect Setting pq: Memory Number(=0 to

254)

Corresponds to 0 to 9 on the

Remote Commander

Image Flip Horizontal

ON/OFF

Image Flip Vertical

ON/OFF

P=0-E

0:60% 1:70% 2:80%

3:90% 4:100%

5:110% 6:120%

7:130% 8:140%

9:150% 10:160%

11:160% 12:180%

13:190% 14:200% pqrs: Camera ID (=0000 to

FFFF)

Turn on the menu screen

Turn off the menu screen

IR_Receive

ON

OFF

Command

CAM_Setting

Reset

CAM_Brightn ess

CAM_Contra st

CAM_Flip

CAM_VideoS ystem

Function

Reset

Direct

Direct

OFF

Flip-H

Flip-V

Flip-HV

Set

Camera video system

Up

Pan_tiltDrive

Down

Left

Right

Upleft

Upright

DownLeft

Command Function

DownRight

Stop

FF

8x 01 06 08 02 FF

8x 01 06 08 03 FF

Command Packet

8x 01 04 A0 10 FF

8x 01 04 A1 00 00

0p 0q FF

8x 01 04 A2 00 00

0p 0q FF

8x 01 04 A4 00 FF

8x 01 04 A4 01 FF

8x 01 04 A4 02 FF

8x 01 04 A4 03 FF

8x 01 06 35 00 0p

FF

8x 01 06 01 VV WW

03 01 FF

8x 01 06 01 VV WW

03 02 FF

8x 01 06 01 VV WW

01 03 FF

8x 01 06 01 VV WW

02 03 FF

8x 01 06 01 VV WW

01 01 FF

8x 01 06 01 VV WW

02 01 FF

8x 01 06 01 VV WW

01 02 FF

Command Packet

8x 01 06 01 VV WW

02 02 FF

8x 01 06 01 VV WW

IR(remote commander)receive

On/Off

Remark

Reset Factory Setting pq: Brightness Position pq: Contrast Position

Single Command For

Video Flip

P: 0~E Video format

VV: Pan speed 0x01

(low speed) to 0x18

(high speed)

WW: Tilt speed 0x01

(low speed) to 0x14

(high speed)

YYYY: Pan Position

ZZZZ: Tilt Position

Remark

Pan- tiltLimitSet

Tracking

AbsolutePosition

RelativePosition

Home

Reset

Set

Clear

Tracking OFF

Tracking ON

Real time tracking mode zone tracking mode

5.1.3 Inquiry Command

Command

Command

Packet

CAM_PowerIn q

CAM_ZoomPo sInq

8x 09 04 00 FF

8x 09 04 47 FF

03 03 FF

8x 01 06 02 VV WW

0Y 0Y 0Y 0Y 0Z 0Z

0Z 0Z FF

8x 01 06 03 VV WW

0Y 0Y 0Y 0Y 0Z 0Z

0Z 0Z FF

8x 01 06 04 FF

8x 01 06 05 FF

8x 01 06 07 00 0W

0Y 0Y 0Y 0Y 0Z 0Z

0Z 0Z FF

8x 01 06 07 01 0W

07 0F 0F 0F 07 0F

0F 0F FF

81 0A 01 32 00 00

03 00 FF

81 0A 01 32 00 00

02 00 FF

81 0A 01 32 00 00

02 00 FF

81 0A 01 32 00 00

02 01 FF

Return Packet y0 50 02 FF y0 50 03 FF

W:1 UpRight 0:DownLeft

YYYY: Pan Limit

Position(TBD)

ZZZZ: Tilt Limit

Position(TBD)

Tracking OFF/ON

Remark

On

Off(Standby) y0 50 0p 0q 0r 0s FF pqrs: Zoom Position

CAM_FocusA

FModeInq

8x 09 04 38 FF y0 50 02 FF y0 50 03 FF y0 50 04 FF

Auto Focus

Manual Focus

One Push mode

CAM_FocusP osInq

8x 09 04 48 FF y0 50 0p 0q 0r 0s FF pqrs: Focus Position

CAM_AFSensi 8x 09 04 58 FF y0 50 01 FF y0 50 02 FF

High

Normal

tivityInq

CAM_AFZone

Inq

8x 09 04 AA FF

CAM_WBMod eInq

Command

CAM_AWBSe nsitivityInq

CAM_RGainIn q

CAM_BGainIn q

CAM_AEMod eInq

8x 09 04 35 FF

Command

Packet

8x 09 04 A9 FF

8x 09 04 43 FF

8x 09 04 44 FF

8x 09 04 39 FF y0 50 03 FF y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 04 FF y0 50 05 FF y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 04 FF y0 50 05 FF

Low

Front

Beting

Meeting

Education

Moving

Middle

Auto

3000K

4000K

One Push Mode

5000K

Manual

Return Packet y0 50 00 FF y0 50 06 FF y0 50 07 FF y0 50 08 FF y0 50 09 FF y0 50 0A FF y0 50 0B FF y0 50 00 FF y0 50 01 FF y0 50 02 FF

Remark

6500K

6500K

3500K

4500K

5500K

6000K

7000K

Low

Normal

High y0 50 00 00 0p 0q FF pq: R Gain y0 50 00 00 0p 0q FF pq: B Gain y0 50 00 FF y0 50 03 FF y0 50 0A FF y0 50 0B FF y0 50 0D FF

Full Auto

Manual

Shutter priority

Iris priority

Bright

CAM_Shutter

PosInq

8x 09 04 4A FF

CAM_IrisPosI nq 8x 09 04 4B FF

CAM_Gain

LimitInq

CAM_

BrightPosiInq

8x 09 04 2C FF

8x 09 04 4D FF

Command

Packet

8x 09 04 3E FF

Command

CAM_ExpCo mpModeInq

CAM_ExpCo mpPosInq

CAM_Backligh tModeInq

CAM_WDRStr engthInq

CAM_NRLeve l(2D) Inq

CAM_NRLeve l(3D) Inq

CAM_FlickerM odeInq

CAM_Apertur eInq

CAM_PictureE ffectModeInq

CAM_Memory

Inq

SYS_MenuMo deInq

CAM_LR_Rev erseInq

CAM_PictureF lipInq

CAM_ColorSa

8x 09 04 4E FF

8x 09 04 33 FF

8x 09 04 51 FF

8x 09 04 53 FF

8x 09 04 54 FF

8x 09 04 55 FF

8x 09 04 42 FF

8x 09 04 63 FF

8x 09 04 3F FF

8x 09 06 06 FF

8x 09 04 61 FF

8x 09 04 66 FF

8x 09 04 49 FF y0 50 00 00 0p 0q FF pq: Shutter Position y0 50 00 00 0p 0q FF pq: Iris Position y0 50 0p FF p: Gain Positon y0 50 00 00 0p 0q FF pq: Bright Position

Return Packet Remark y0 50 02 FF y0 50 03 FF

On

Off y0 50 00 00 0p 0q FF pq: ExpComp Position y0 50 02 FF y0 50 03 FF

On

Off y0 50 00 00 00 0p FF p: WDR Strength y0 50 0p FF P: 2DNRLevel y0 50 0p FF P:3D NRLevel y0 50 0p FF p: Flicker Settings(0:

OFF, 1: 50Hz, 2:60Hz) y0 50 00 00 0p 0q FF pq: Aperture Gain y0 50 00 FF y0 50 04 FF y0 50 0p FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 03 FF y0 50 00 00 00 0p

Off

B&W p: Memory number last operated.

On

Off

On

Off

On

Off p: Color Gain setting 0h

Command turationInq

CAM_IDInq

IR_ReceiveInq

Command

Packet

8x 09 04 22 FF

8x 09 06 08 FF

CAM_Brightne ssInq 8x 09 04 A1 FF

CAM_Contrast

Inq

8x 09 04 A2 FF

8x 09 04 A4 FF CAM_FlipInq

CAM_Gamma

Inq

8x 09 04 5B FF

CAM_VersionI nq 8x 09 00 02 FF

VideoSystemI nq

Command

PantiltMaxSpeedI nq

8x 09 06 23 FF

Command

Packet

8x 09 06 11 FF

Return Packet Remark

FF (60%) to Eh (130%) y0 50 0p FF y0 50 02 FF p: Camera ID

On y0 50 03 FF Off y0 50 00 00 0p 0q FF pq: Brightness Position y0 50 00 00 0p 0q FF pq: Contrast Position y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 0p FF

Off

Flip-H

Flip-V

Flip-HV p: Gamma setting y0 50 ab cd mn pq rs tu vw FF y0 50 0p FF ab cd : vender ID

( 0220 ) mn pq : model

ID rs tu ： ARM

Version vw ： reserve

P: 0~E Video format

0:1080P60

1:1080P50

2:1080i60

3:1080i50

Return Packet Remark

4:1080P30

5:1080P25

6:720P60

7:720P50

8 ： 1080P59.94

9 ： 1080i59.94 y0 50 ww zz FF

A ： 1080P29.97

B ： 720P59.9 ww: Pan Max Speed zz:

Tilt Max Speed

y0 50 0w 0w 0w 0w

Pan-tiltPosInq 8x 09 06 12 FF

0z 0z 0z 0z FF

5.2 Pelco-D Protocol Command List

Function Byte1 Byte2 Byte3 Byte4 Byte5 wwww: Pan Position zzzz:

Tilt Position

Byte7

Up

Down

Left

Right

Upleft

Upright

0xFF Address 0x00

0xFF Address 0x00

0xFF Address 0x00

0xFF Address 0x00

0xFF Address 0x00

0xFF Address 0x00

0x08

0x10

0x04

0x02

Pan Speed

Pan Speed

Pan Speed

Pan Speed

0x0C Pan Speed

0x0A Pan Speed

Byte6

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

SUM

SUM

SUM

SUM

SUM

SUM

Function

DownLeft

DownRight

Zoom In

Query Pan

Position

Query Pan

Position

Response

Byte1

0xFF

0xFF

0xFF

0xFF

0xFF

Byte2

Address

Address

Address

Address

Address

Byte3

0x00

0x00

0x00

Zoom Out

Focus Far

0xFF Address 0x00

0xFF Address 0x00

Focus Near 0xFF Address 0x01

Stop 0xFF Address 0x00

Set Preset 0xFF Address 0x00

Clear Preset 0xFF Address 0x00

Call Preset 0xFF Address 0x00

0x00

0x00

Byte4

0x14

0x12

0x20

0x40

0x80

0x00

0x00

0x03

0x05

0x07

0x51

0x59

Byte5

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x00

Pan Speed

Pan Speed

0x00

Value

High Byte

Byte6

Tilt

Speed

Tilt

Speed

0x00

Byte7

SUM

SUM

SUM

0x00

0x00

0x00

0x00

SUM

SUM

SUM

SUM

Preset ID SUM

Preset ID SUM

Preset ID SUM

0x00

Value

Low

Byte

SUM

SUM

Query Tilt

Position

Query Tilt

Position

Response

Query Zoom

Position

0xFF Address 0x00

0xFF Address 0x00

0xFF Address 0x00

0x53

0x5B

0x55

Query Zoom

Position 0xFF Address 0x00 0x5D

Response

5.3 Pelco-P Protocol Command List

0x00

Value

High Byte

0x00

Value

High Byte

0x00

Value

Low

Byte

0x00

Value

Low

Byte

SUM

SUM

SUM

SUM

Function

Up

Down

Left

Right

Upleft

Upright

DownLeft

DownRight

Zoom In

Zoom Out

Stop

Clear Preset

Byte1

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

0xA0

Focus Far 0xA0

Focus Near 0xA0

Set Preset 0xA0

0xA0

Byte2

Byte

3

Byte

4

Byte5 Byte6

Byte

7

Byte

8

Address

Address

Address

Address

Address

Address

Address

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x08

0x10

0x04

0x02

0x0C

0x0A

0x14

Pan

Speed

Pan

Speed

Pan

Speed

Pan

Speed

Pan

Speed

Pan

Speed

Pan

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

Tilt

Speed

0xAF XOR

0xAF XOR

0xAF XOR

0xAF XOR

0xAF XOR

0xAF XOR

0xAF XOR

Address 0x00 0x12

Pan

Speed

Tilt

Speed

Address 0x00 0x20 0x00 0x00

Address 0x00 0x40 0x00 0x00

0xAF XOR

0xAF XOR

0xAF XOR

Address 0x00 0x00 0x00 0x00

Address 0x01 0x00 0x00 0x00

0xAF XOR

0xAF XOR

Address 0x02 0x00 0x00 0x00 0xAF XOR

Address 0x00 0x03 0x00 Preset ID 0xAF XOR

Address 0x00 0x05 0x00 Preset ID 0xAF XOR

Call Preset 0xA0

Query Pan

Position

0xA0

Query Pan

Position

Response

Query Tilt

Position

0xA0

0xA0

Query Tilt

Position

Response

Query

Zoom

Position

Query

Zoom

Position

Response

0xA0

0xA0

0xA0

Address 0x00 0x07 0x00 Preset ID 0xAF XOR

Address 0x00 0x51 0x00 0x00 0xAF XOR

Address 0x00 0x59

Value

High

Byte

Address 0x00 0x53 0x00

Value

Low

Byte

0x00

0xAF XOR

0xAF XOR

Address 0x00 0x5B

Value

High

Byte

Value

Low

Byte

0xAF XOR

Address 0x00 0x55 0x00 0x00 0xAF XOR

Address 0x00 0x5D

Value

High

Byte

Value

Low

Byte

0xAF XOR

6. Maintenance and Troubleshooting

6.1 Camera Maintenance

1 ） If the camera will not be used for a long time, please turn off the power switch.

2 ） Use a soft cloth or lotion-free tissue to clean the camera body.

3 ） Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.

6.2 Unqualified Applications

• Do not shoot extremely bright objects for a long period of time, such as sunlight, ultrabright light sources, etc...

• Do not operate in unstable lighting conditions, otherwise the image may flicker.

• Do not operate close to powerful electromagnetic radiation, such as TV or radio transmitters, etc…

6.3 Troubleshooting

• No image

1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.

2. Check whether the camera can “self-test” after startup (camera will do a brief pantilt tour and return to the home position, or if preset 0 is set, the camera will return to the preset 0 position).

3. Check that the HDMI cable is connected correctly.

1. If HDMI, make sure that the destination device is accessing the HDMI port that you plugged into.

2. If SDI, make sure that the destination device is accessing the SDI port that you plugged into.

• Abnormal display of image

1. Check setting of rotary dial on rear of camera. Be sure to use a resolution and refresh rate that is supported by your software.

• Image is shaky or vibrating.

1. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface.

2. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building vibration more than wall mounts.

3. Any external vibration that is affecting the camera will be more apparent when in tele zoom (zoomed in)

7. Copyright Statement

All the contents in this manual and its copyright are owned by the company. No one is allowed to imitate, copy, or translate this manual without the company’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change without notice. All rights reserved. No reproducing is allowed without acknowledgement.

© Copyright 2022. Hall Technologies

All rights reserved.

1234 Lakeshore Drive, Suite #150, Coppell, TX 75019 halltechav.com / [email protected]

(714)641-6607