HomeSullivan 40315BF-1BL-HB Franklin Park Oatmeal Full Headboard Use and Care Manual

STANDARD 90 DAY MANUFACTURER WARRANTY:

All parts of your furniture are covered for 90 days against defective parts and materials.

This would include, but not limited to, items such as electrical components, table tops and drawers. Any defect covered by this warranty that is reported to Top-Line Furniture during the 90 days of this warranty will be replaced at the manufacturer’s expense; however, after the 90 days the manufacturer will still be able to assist with customer’s replacement, but customer will be responsible for both replacement parts and shipping expenses.

WARRANTY ON UPHOLSTERY PRODUCT: 90 Day Warranty – The manufacturer warrants the reclining mechanism, wooden frame parts and spring systems against manufacturing and material defects for 90 days.

90 Day Warranty - Cushioning/Filling Material – The manufacturer warrants against defective parts on seat cushion foams and filling materials for 90 days.

• All foam and filling composites naturally soften with use. This softening does not constitute a defect under the warranty.

90 Day Warranty-Fabric and Leather -

Fabric – The manufacturer warrants the upholstery fabric used on your furniture against; seam failure, fabric separation and nap loss for 90 days. The manufacturer cannot cover piling, which is a result of normal wear nor fading which can be caused by overexposure to sunlight.

Leather – The manufacturer warrants leather upholstery against seam failure and material defects for 90 days.

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The natural beauty of leather means that no two pieces of leather are exactly alike. As such, natural markings and grain variations are not considered as defects.

WARRANTY LIMITATIONS:

This warranty does not include:

Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade.

Any condition resulting from incorrect or inadequate maintenance or care.

Damage resulting from misuse, abuse, negligence, accident or shipping damage.

Dissatisfaction due to buyer’s remorse.

1455 W. Thorndale Ave. Itasca, IL 60143 | Tel. (800) 809-8828 | Fax (630) 766-9908

Normal wear and tear.

Damages incurred during transportation.

Damages incurred during assembling or maintenance.

Any used, previously displayed items.

CLAIM PROCEDURES:

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Claims for defective merchandise must be made within 90 days against invoice date.

Claims for missing parts must be made within 90 calendar days after the merchandise is received.

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Any claim for defective merchandise must be packed in Top-Line Furniture’s Original

Boxes.

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We reserve the right to specify that items be returned to Top-Line Furniture’s warehouse for inspection or be inspected by our representative in the field.

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Pictures are required to claim defective merchandise with a copy of the original invoice.

• If the claim is justified, the item(s) or part(s) will be replaced if the customer is within the warranty time-frame.

• If customer is seeking a refund or return customer will need to reach out to the original retailer the items were purchased from for further assistance. Please note the return policy is valid for 30-days from the invoice date.

• This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state.

This warranty is made SOLELY FOR THE RETAILER. It is the retailer’s responsibility to contact Top-Line Furniture with a claim. We will not handle claims from consumers directly; all retain invoices for a minimum of 90 day for warranty purposes. Upon the sales of the goods to the end-use consumer, Top-Line

Furniture’s obligation to claims and warranty shall terminate and TopLine Furniture’s obligation shall be limited exclusively to the obligations set forth in the Top-Line

Furniture’s Standard 90 Day Manufacturer Warranty.

1455 W. Thorndale Ave. Itasca, IL 60143 | Tel. (800) 809-8828 | Fax (630) 766-9908