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19" RACK MOUNT INDUSTRIAL MONITOR
REVISION E
USER MANUAL
Model No. HIS-RL19- _ _ _ E
Table of Contents
2 RL19E User Manual, February 2011
Safety and Regulatory Information
Safety and Regulatory Information
!
WARNING!
To prevent fire or shock hazard, do not expose the unit to rain or moisture�
Dangerously high voltages are present inside the unit� Do not disassemble the unit�
Refer servicing to qualified personnel only�
This equipment is not intended for use in critical applications where its failure to operate would create immediate life threatening circumstances� Applications including, but not limited to, nuclear reactor control, aerospace navigation systems and life support systems are not appropriate for this product�
To be covered by UL 60950 3 rd Edition, the socket-outlet shall be installed near the equipment and shall be easily accessible�
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment� This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications� Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense� Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the device�
RL19E User Manual, February 2011 3
Safety and Regulatory Information
Hazardous Locations
The following applies only to monitors rated for hazardous locations (model numbers HIS-RL19- _ _ HE):
This equipment is suitable for use in Class I, Division 2, Groups A, B, C, and D or nonhazardous locations only�
WARNING – EXPLOSION HAZARD – Do not disconnect equipment unless power has been removed or the area is known to be non-hazardous�
WARNING – EXPLOSION HAZARD – Substitution of any components may impair suitability for Class I, Division 2 Locations�
Waste Electrical and Electronic Equipment Directive (WEEE)
The following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and
Electronic Equipment Directive 2002/96/EC (WEEE)�
The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law� Users should contact their supplier and check the terms and conditions of the purchase contract�
When purchased directly from Hope Industrial Systems, you may contact technical support for disposal arrangements�
4 RL19E User Manual, February 2011
Front View
6.4 mm
(0.25")
Mechanical Drawings
Mechanical Drawings
482.6 mm
(19.00")
305.6 mm
(12.03")
380.8 mm
(14.99")
460.4 mm
(18.12")
139.1 mm
(5.48")
215.3 mm
(8.48")
316.9 mm
(12.48")
354.3 mm
(13.95")
37.5 mm
(1.48")
Bottom View
448.7 mm
(17.66")
60.8 mm
(2.40")
3.2 mm
(0.125")
RL19E User Manual, February 2011 5
Mechanical Drawings
Side View
60.8 mm
(2.40")
354.3 mm
(13.95")
6 RL19E User Manual, February 2011
Installation Instructions
Installation Instructions
Step 1: Prepare for Installation
IMPORTANT!
Perform the following steps BEFORE installation of the monitor into the rack�
1� Ensure that sufficient power is available�
2� Ensure that sufficient space is available to allow for proper air flow into and out of the unit�
3� Ensure that the air temperature around the unit (top and bottom) will not exceed the rated specifications of the unit.
!
f The maximum rated temperature for the HIS-RL19 is 50°C (122°F)� f Remember that heat rises – the temperature at the top of the cabinet will be much hotter than at the bottom if air inside the enclosure is not actively circulating� Even in a sealed enclosure, use of a circulation fan can greatly reduce temperature� f Also, remember that even though this product is designed to operate at 50°C, the life span of any electronic device is shortened when it is consistently operated at high temperatures� Therefore, it is wise to take steps to keep the temperature of the ambient air around the unit as low as possible�
4� Ensure that the ambient humidity of the air around the unit does not exceed the specifications of the unit.
f The maximum rated humidity for the HIS-RL19 is 90% non-condensing�
RL19E User Manual, February 2011 7
Installation Instructions
Step 2: Bench-test Configuration
Make sure everything works before installing into the production environment�
TIP!
If using a KVM extender, please refer to the installation instructions included with the
KVM extender module� It is particularly important to bench-test the full configuration prior to final installation� This will help to identify and troubleshoot any system issues while configuration changes may still be easily made�
Install Cable Connections
All monitors are shipped with both a 6 ft� VGA video cable and 6 ft� power cable, unless longer cables were ordered in their place� If you ordered a touchscreen monitor, you also received a 6 ft� Serial (RS-232) cable and 6 ft� USB cable�
The cable ports are located on the rear of the monitor� Refer to the following diagram and instructions to connect power, video, and touchscreen (if applicable) to your monitor�
(for Touchscreen option)
POWER INPUT
SERIAL
(RS-232)
USB
DIGITAL VIDEO ANALOG VIDEO
Video Connection
The HIS-RL19 supports analog and digital video�
Analog Video Connection
Connect one end of the VGA video cable to the HD-15 input port on the rear of the monitor� Connect the other end to the analog video output port on the host computer�
8 RL19E User Manual, February 2011
Installation Instructions
Digital Video Connection
Connect one end of the DVI video cable to the DVI-D input port on the rear of the monitor� Connect the other end to the digital video output port on the host computer�
Power Connection
The HIS-RL19 is powered by 120/240 VAC, 1�2/0�6 A, 60/50 Hz�
Connect the AC power cable to the power input port on the rear of the monitor� Connect the other end into a nearby outlet�
Install Touchscreen
Applies to touchscreen monitors only� Instructions below apply to Windows systems� Both Serial and USB ports are present on all touchscreen monitors, but only one should be used to connect the touchscreen interface to the monitor�
All touchscreen monitors are shipped with a CD-ROM that contains documentation and drivers for all major operating systems� To be sure that you have the most current information, please check the following Internet address: http://www�HopeIndustrial�com/Touchscreen_Drivers�htm
IMPORTANT!
If you will be using a Serial connection, connect the Serial cable first, and then install the touchscreen driver� If you will be using a USB connection, install the
touchscreen driver first, and then connect the USB cable�
Serial (RS-232) Connection
1� Connect one end of the Serial cable to the Serial input port on the rear of the monitor�
Connect the other end to the Serial port on the host computer� Tighten the captive screws on the cable connectors to ensure adequate strain relief�
RL19E User Manual, February 2011 9
Installation Instructions
2� Select the appropriate driver for your operating system� a� If downloading from the web address listed above, select the appropriate driver for your operating system� b� If using the included CD, insert it into the host computer's CD-ROM drive� If the CD does not automatically run, browse the contents of the CD and open the ReadMe�htm file in a web browser� Select the appropriate driver�
NOTE: For Windows 7 and Vista operating systems, you must save the driver to a location on your hard drive, then run using elevated privileges by right-clicking on the file and selecting "Run as administrator"�
3� Click to "Run" the software when prompted� Follow on-screen instructions to download and execute the touchscreen driver installation�
USB Connection
1� Select the appropriate driver for your operating system� a� If downloading from the web address listed above, select the appropriate driver for your operating system� b� If using the included CD, insert it into the host computer's CD-ROM drive� If the CD does not automatically run, browse the contents of the CD and open the ReadMe�htm file in a web browser� Select the appropriate driver�
NOTE: For Windows 7 and Vista operating systems, you must save the driver to a location on your hard drive, then run using elevated privileges by right-clicking on the file and selecting "Run as administrator"�
2� Click to "Run" the software when prompted� Follow on-screen instructions to download and execute the touchscreen driver installation�
3� A cable retention bracket comes installed on the USB port on the rear of the monitor and will help to secure the cable and ensure adequate strain relief� Route one end of the USB cable through the retention bracket and connect it to the USB input port on the monitor� Connect the other end to the USB port on the host computer�
Calibrate the Touchscreen
Once the driver has finished installing, you are ready to calibrate the touchscreen� Open the touchscreen's Control Panel, located in the host computer's Control Panel�
NOTE: The latest versions of Windows touchscreen drivers provided by Hope Industrial have an
"Enhanced Calibration Mode" option� If applicable to your particular driver, this setting may be found in the touchscreen's Control Panel under the "Mode" tab�
10 RL19E User Manual, February 2011
Installation Instructions
Step 3: Install into Rack
Once you have completed the full bench-test configuration and confirmed that all components are working properly, you are ready to install the monitor into the rack�
Hope Industrial Systems' Rack Mount monitors conform to the Electronic Industries Association standard EIA-310-D� Our monitors will fit in type A, B, and C racks with a width of 482�6 mm (19")
(preferred EIA rack width)�
!
WARNING!
HIS will not assume liability for damage to internal electronics due to improper installation� Contact HIS if you need additional assistance�
The HIS-RL19 has a panel height of 8U (shown below)�
0"
37.7 mm
(1.48")
139.3 mm
(5.48")
215.5 mm
(8.48")
317.1 mm
(12.48")
354.8 mm
(13.95")
8U
(13.95")
RL19E User Manual, February 2011 11
Video Settings
Video Settings
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is important for maximizing the quality of the screen image and for minimizing eye strain� The timing mode consists of the resolution (e�g� 1280 x 1024) and refresh rate (or vertical frequency; e�g� 60 Hz)�
After setting the timing mode, use the On-Screen Display (OSD) controls to adjust the screen image�
TIP!
For the best picture quality, set your computer graphics adapter timing mode to:
VESA 1280 x 1024 @ 60 Hz
Please refer to the computer graphics adapter manufacturer's manual for instructions on setting the resolution and timing mode� In Microsoft Windows, these settings may be found at the following location: f ME, 2000, XP: Control Panel > Display > Settings f Vista: Control Panel > Personalization > Display Settings f Windows 7: Control Panel > Appearance and Personalization >
Adjust Screen Resolution
!
WARNING!
Do not set the graphics card in your computer to exceed the maximum refresh rate of 75 Hz; doing so may result in permanent damage to your display�
12 RL19E User Manual, February 2011
Video Settings
Control Panel Buttons
Use the control panel buttons located on the back of the monitor to display and adjust various settings on the On-Screen Display (OSD) menu�
CONTROL PANEL
BUTTONS
1� To display the Main Menu, press button [1]�
NOTE: All OSD menus and adjustments screens disappear automatically after
15 seconds� This is adjustable through the OSD timeout setting in the Setup menu�
2� To select a control to adjust, press the up [▲] or down [▼] button to scroll through the menu�
3� Press button [2] to open the menu for a selected control�
4� To adjust the control, press the up [▲] or down [▼] button�
5� To save the adjustments and return to the main OSD menu, press button [1] once� To exit the OSD menu, press button [1] twice�
RL19E User Manual, February 2011 13
Video Settings
Button Control
Menu
Enter
Power
Down / Brightness
Up / Contrast Adjust
Functions
• Opens the OSD menu�
• Exits the OSD menu and saves adjustments�
• Displays the control screen for the highlighted control�
• Toggles between two controls on some screens�
• Turns the monitor on and off�
• The Power Indicator light glows blue during normal operation and orange when the monitor is in Power Saving mode�
When the OSD menu IS NOT displayed:
• Shortcut to Brightness�
When the OSD menu IS displayed:
• Scrolls down and adjusts items in the menu down�
When the OSD menu IS NOT displayed:
• Shortcut to Contrast Adjust�
When the OSD menu IS displayed:
• Scrolls up and adjusts items in the menu up�
OSD and Power Lock Settings
f OSD Lock: Press and hold [1] and the up [▲] button for 10 seconds� If any buttons are pressed the message OSD Locked will display for 5 seconds� f OSD Unlock: Press and hold [1] and the up [▲] button again for 10 seconds� f Power Button Lock: Press and hold [1] and the down [▼] button for 10 seconds�
If the power button is pressed, the message Power Button Locked will display for 5 seconds� With or without this setting, after a power failure, your monitor's power will automatically turn ON when power is restored� f Power Button Unlock: Press and hold [1] and the down [▼] button again for 10 seconds�
14 RL19E User Manual, February 2011
On-Screen Display (OSD) Menus
To open the OSD menu, press button [1] once� The following screen will appear:
Video Settings
Main Menu
Auto Image Adjust
Contrast / Brightness
Input Select
Color Adjust
Information
Manual Image Adjust
Setup Menu
Memory Recall
Description
Automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion�
Includes the Contrast and Brightness functions�
Allows the user to toggle between inputs�
Provides several color adjustment modes�
Displays the timing mode (video signal input)�
Includes the H�/V� Position, Horizontal Size, Fine Tune,
Sharpness, and Eco Mode functions�
Includes the Language Select, Resolution Notice, OSD Position,
OSD Timeout, and OSD Background functions�
Returns adjustments back to factory settings�
RL19E User Manual, February 2011 15
Video Settings
Auto Image Adjust Menu
The Auto Image Adjust menu automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion�
NOTE: Auto Image Adjust works with most common video cards� If this function does not work on your display, lower the video refresh rate to 60 Hz and set the resolution to its pre-set value�
Contrast / Brightness Menu
The Contrast/Brightness menu includes the Contrast and Brightness functions�
Contrast / Brightness
Menu
Contrast
Brightness
Description
• Adjusts the difference between the image background
(black level) and the foreground (white level)�
• This feature may also be accessed by pressing the up [▲] button outside of the OSD menu�
• Adjusts the background black level of the screen image�
• This feature may also be accessed by pressing the down
[▼] button outside of the OSD menu�
Input Select Menu
The Input Select menu allows the user to toggle between inputs if there is more than one computer connected to the display�
16 RL19E User Manual, February 2011
Video Settings
Color Adjust Menu
The Color Adjust menu provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B)� The factory setting for this product is 6500K (6500 Kelvin)�
Color Adjust Menu
sRGB
9300K
6500K
5400K
User Color
Description
This is quickly becoming the industry standard for color management, with support being included in many of the latest applications� Enabling this setting allows the LCD to more accurately display colors the way they were originally intended�
NOTE: Enabling the sRGB setting will cause the Contrast and
Brightness adjustments to be disabled�
Adds blue to the screen image for cooler white (used in most office settings with fluorescent lighting)�
Adds red to the screen image for warmer white and richer red�
Adds green to the screen image for a darker color�
Individual adjustments for red (R), green (G), and blue (B)�
1� To select color (R, G, or B) press button [2]�
2� To adjust selected color, press the up [▲] or down [▼] button�
NOTE: If you select RECALL from the OSD Main Menu when the product is set to a Preset Timing Mode, colors return to the
6500K factory preset�
RL19E User Manual, February 2011 17
Video Settings
Information Menu
The Information menu displays the timing mode (video signal input) coming from the graphics card in the computer� See your graphics card's user guide for instructions on changing the resolution and refresh rate (vertical frequency)�
NOTE: VESA 1280 x 1024 @ 60 Hz (recommended) means that the resolution is 1280 x 1024 and the refresh rate is 60 Hz�
Manual Image Adjust Menu
The Manual Image Adjust menu includes the H�/V� Position, H� Size, Fine Tune, Sharpness, and
Eco Mode functions�
Manual Image Adjust
Menu
H�/V� Position
(Horizontal / Vertical
Position)
Description
Moves the screen image left or right and up or down�
H� Size (Horizontal Size) Adjusts the width of the screen image�
Fine Tune
Sharpness
Eco Mode
Sharpens the focus by aligning text and/or graphics with pixel boundaries�
NOTE: Try the Auto Image Adjust function first�
Adjusts the clarity and focus of the screen image�
Provides lower power consumption by reducing the brightness�
• Standard is the default brightness setting
• Optimize reduces brightness by 25%
• Conserve reduces brightness by 50%
NOTE: When the Eco Mode is set to "Optimize" or "Conserve",
Brightness and Contrast cannot be adjusted�
18 RL19E User Manual, February 2011
Video Settings
Setup Menu
The Setup menu includes the Language Select, Resolution Notice, OSD Position, OSD Timeout, and OSD Background functions�
Setup Menu
Language Select
Resolution Notice
OSD Position
OSD Timeout
OSD Background
Description
Allows the user to choose the language used in the menus and control screens�
Advises the optimal resolution to use�
Allows the user to move the OSD menus and control screens�
Sets the length of time the OSD screen is displayed� For example, with a "15 second" time setting, if a control is not pushed within 15 seconds, the display screen disappears�
Allows the user to turn the OSD background On or Off�
Memory Recall Menu
The Memory Recall menu returns adjustments back to factory settings�
NOTE: This control does not affect changes made with the User Color control, Language Select, or Power Lock setting�
RL19E User Manual, February 2011 19
Cleaning Instructions
Cleaning Instructions
!
CAUTION!
DO NOT USE ABRASIVE MATERIALS, SUCH AS PAPER TOWELS OR DIRTY SHOP
RAGS, ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE COATING�
ALWAYS USE A SOFT CLOTH, PREFERABLY MADE OF COTTON�
IMPORTANT!
Always spray the cleaner on the cloth or towel first and then clean the monitor screen. Cleaner sprayed directly on the monitor could possibly leak inside a nonsealed unit and cause damage.
Glass, Acrylic, and Touchscreen Window Models
All displays with safety glass, acrylic, or resistive touchscreen windows may be cleaned using any standard glass cleaner as long as there is no abrasive or oily content� Vinegar or ammonia will not hurt the screen�
The anti-reflective coatings on glass window-equipped displays are physically part of the surface of the glass and resist degradation to the Military Specifications�
To minimize over-run of cleaning solution, spray the cloth first and then clean the screen�
No Protective Window (LCD Surface) Models
Wipe the screen with a clean, soft, lint-free cloth� This will remove dust and other particles� If the screen is still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, then wipe the screen�
20 RL19E User Manual, February 2011
Troubleshooting
Video Troubleshooting
Troubleshooting
IMPORTANT!
If using a KVM extender, first try to resolve any problems using the solutions listed below� If the problem still exists, try bypassing the KVM extender� If this fixes the problem and allows the monitor to work properly, then the KVM extender is the source of the problem� Please refer to the troubleshooting section of the KVM extender manual or contact HIS for additional assistance�
Symptom
No image on the screen and control's Power
Indicator light is not lit
"No Signal" message box and no image on the screen
No image on the screen and control's Power
Indicator light is lit orange
Causes
Monitor is not powered on�
Video cable is not plugged in correctly�
PC is in Power Saving mode�
PC is not powered on�
PC is not sending signal�
Video cable is not plugged in correctly�
PC is in Power Saving mode�
PC is not powered on�
PC is not sending signal�
Solutions
• Press the Power button on the monitor and make sure the Power
Indicator light is lit blue�
• Check power connections at the monitor and power source�
Check the video cable connection at the monitor, PC, and/or KVM extender�
Power Saving mode can usually be exited by moving the mouse�
Ensure PC is powered on�
Connect the PC to another known working monitor to check the PC source signal�
Check the video cable connection at the monitor, PC, and/or KVM extender�
Power Saving mode can usually be exited by moving the mouse�
Ensure PC is powered on�
Connect the PC to another known working monitor to check the PC source signal�
RL19E User Manual, February 2011 21
Troubleshooting
Symptom
"Out of Range" message box and no image on the screen
Incorrectly displayed or partial image on the screen
Wrong or abnormal colors
(white is not white)
Screen image is dim
Causes
The source signal exceeds the maximum resolution and/or refresh rate that the monitor can handle
( > 1280 x 1024 resolution or
> 75 Hz refresh rate)�
Monitor has not been adjusted correctly for the source signal�
Monitor color settings are incorrectly adjusted�
Video cable is not securely connected�
Video cable is bad�
Brightness and/or contrast settings are not set properly�
Solutions
Adjust the computer settings to the monitor's native resolution:
1280 x 1024 @ 60 Hz
• Activate the "Auto Image Adjust" function in the OSD menu�
• Fine tune the picture by manually adjusting the image� In the OSD menu, these functions can be found in the "Manual Image Adjust" menu�
Reset the monitor to the factory default settings by activating the "Memory Recall" function in the OSD�
If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected�
Check to make sure there are no loose or broken pins in the cable connector�
Shorts in the cable could also cause an improper image to display�
Adjust the monitor's brightness and contrast settings in the OSD's "Contrast/
Brightness" menu�
Press and hold [1] and the up [▲] button for 10 seconds�
The message
"OSD Locked" appears
The message
"Power Button
Locked" appears
The OSD has been locked to prevent unauthorized changes to display settings�
The Power button has been locked to prevent unauthorized shut down of the monitor�
Press and hold [1] and the down [▼] button for 10 seconds�
22 RL19E User Manual, February 2011
Troubleshooting
Touchscreen Troubleshooting
Applies to touchscreen monitors only� To be sure that you have the most current driver, please check the following Internet address: http://www�HopeIndustrial�com/Touchscreen_Drivers�htm
Symptom
No response when touching the touchscreen
Causes
Touchscreen driver has not been installed�
Touchscreen cable is not plugged in correctly�
The cursor moves but does not follow my finger when touching the touchscreen
If using a USB connection, does the USB cable length exceed 3 meters?
If using a Serial connection, is the Serial cable plugged into the correct COM port?
Touchscreen driver has not been installed�
Touchscreen has not been calibrated�
Solutions
Download and install the latest driver from the HIS website�
Make sure either the USB or Serial cable is securely connected to the monitor and
PC� Do not connect both�
USB cables have a 3 meter limitation and could cause no touch response if this is exceeded�
Ensure that the Serial cable is connected to the COM port being used prior to installing the touchscreen driver�
Download and install the latest driver from the HIS website�
Activate the calibration utility� In Windows systems, these settings may be found at the following location:
Control Panel > Elo Touchscreen >
"General" Tab
• Press the Align button�
• Touch all targets as the appear to calibrate the touchscreen�
• Press the Green Check button when verified�
RL19E User Manual, February 2011 23
Specifications
Specifications
Display
Type
Size
Image Size (W x H)
Native Resolution
Minimum Resolution
Pixel Pitch
Number of Colors
Brightness (white)
Thin-film transistor (TFT) Active Matrix Liquid Crystal
19" diagonal
376 mm x 301 mm (14�8" x 11�9")
SXGA (1280 x 1024, 5:4 aspect ratio)
VGA (640 x 480)
0�294 mm x 0�294 mm
16�8 million
300 nits (cd/m 2 )
Viewing Angle (Hori/Vert) 170° / 160°
Contrast Ratio (typical) 1000:1 (static); 2000:1 (dynamic)
Backlight Four CCFTs (Cold Cathode Fluorescent Tube); 50,000 hour brightness half-life; replaceable
Environmental
Temperature
Humidity
Transport Vibration
(random)
0° to 50°C (32° to 122°F)
20% to 90% non-condensing
Operating Shock 15 g, 6 msec, half-sine
Operating Vibration (sine) 1�0g, swept sine 9 – 500 Hz
0�1g 2 / Hz, 10 – 200 Hz
0�03g 2 / Hz, 200 – 2000 Hz
Altitude • Operating: up to 10,000 feet
• Non-operating: up to 40,000 feet
24 RL19E User Manual, February 2011
Specifications
Video
Input Connectors HD-15, DVI-D
Input Signal Formats
NOTE: Optional BNC input using HD-15 to 5-wire BNC adapter; see "Input Signal Formats" for a list of compatible video signals�
• RGB Analog video, 0�7/1�0 Vp-p, 75 Ohms
Compatible sync modes: Separate H/V sync, Combined sync, Sync on Green
• DVI
Horizontal Scan
Vertical Scan
Supported Video
Standards
NOTE: NTSC/PAL composite input available (call for details)
30 – 82 kHz
50 – 75 Hz
• 1280 x 1024 @ 60, 75 Hz
• 1024 x 768 @ 60, 70, 75 Hz
• 800 x 600 @ 56, 60, 72, 75 Hz
• 640 x 480 @ 60, 75 Hz
• 720 x 400 @ 70 Hz
Response Rate (typical) 5 ms
Electrical
Monitor Input
Power Consumption
Power Consumption
(Standby mode)
120/240 VAC, 1�2/0�6 A, 60/50 Hz
~ 34 W
DPMS/energy star, < 1 W
Functional
Control Panel Buttons
On-Screen Display (OSD)
Menus
Touchscreen Option
1 (Menu), 2 (Enter), Power, Down, Up
Auto Image Adjust, Contrast / Brightness, Input Select, Color
Adjust, Information, Manual Image Adjust, Setup, Memory Recall
5-wire resistive system; emulates a mouse; Serial (RS-232) and
USB interface to host computer
RL19E User Manual, February 2011 25
Specifications
Rack Compatibility
EIA Standard
EIA Type Rack
Rack Width
Mounting
Panel Height
EIA-310-D
A, B, and C
482�6 mm (19�0") (preferred EIA width)
8 Slots, 6�4 mm (0�25") wide
8U, 354�3 mm (13�95")
Physical
Enclosure Type
Enclosure Rating
Bezel Finish
Depth Behind Bezel
Front Bezel Outside
Dimensions (W x H x D)
Net Weight
Shipping Weight
Rack mount
Built to IP20 standards; NEMA/UL Type 1
Black Powder-Coated Carbon Steel, matte finish
57�9 mm (2�28")
482�6 mm x 354�3 mm x 3�2 mm (19�0" x 13�95" x 0�125")
15 lbs�
19 lbs�
Compliances and Certifications
Electrical • UL 60950 3 rd Edition / cUL Recognized Component (File No�
E212889)
Environmental
Enclosure
Hazardous Location
• UL 508A Listed (File No� E318630)
• FCC Class A
• CE
• RoHS (Hazardous Substances)
• IEC 60721-3
• WEEE (Registration No� WEE/DJ1859ZX for UK only)
UL 50E (File No� E318630)
For monitors with model numbers HIS-RL19- _ _ HE only:
UL Rated for Hazardous Locations: Industrial Control Equipment for Hazardous Location: Listed for Class I, Division 2 for Groups
A, B, C, D; Temp Code T6 (File No� E328481) per ANSI/ISA
12�12�01-2007
26 RL19E User Manual, February 2011
Warranty Statement
Warranty Statement
Who is Covered?
This warranty covers the purchaser of this product only and is not transferable without our written consent�
What Does This Warranty Cover and What is the Period of Coverage?
We warrant this product to be free from defects in material and workmanship, subject to the conditions set forth below� The warranty on all industrial display products, KB-R2-EXT and KB-M2-EXT series keyboards, and ENCL-TC1 series enclosures remains in force for a three year period beginning on the date we invoice you� The warranty period on KB-PL1 keyboards is two years, and all other keyboards carry a one year warranty� If HIS repairs or replaces a product under warranty, its warranty term is not extended�
What Will We Do to Correct Problems and How Do You Get Service?
We will repair or replace (at our sole option) any part of the unit which proves to be defective�
Replacement parts may be new or refurbished and will meet the same specifications of the original parts or unit� We will return the product to you by the shipping method we choose in the U�S�A� at our expense� You must pay for shipments to locations outside of the U�S�A� In order to receive warranty service you must get prior approval from HIS� To request warranty service, you can telephone us at
877-762-9790 (1-678-762-9790 outside the U�S�) or send an e-mail to support@HopeIndustrial�com � If we determine that warranty service is needed we will give you a Return Material Authorization (RMA) number� This RMA number must be conspicuously marked on the outside of the shipping box� HIS will not accept shipments not accompanied by an RMA number� You must ship or deliver the product to HIS Freight prepaid�
What Does This Warranty Not Cover?
This warranty does not cover equipment which has been damaged due to misuse, abuse, or accident such as: operating the equipment outside of published specifications; exposure to chemicals or gases not covered by specified NEMA standards; displaying fixed images for long periods of time resulting in afterimage effects; improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to perform such repairs; fire, flood, “acts of God”, or other contingencies beyond the control of HIS�
HIS’ responsibility for malfunctions and defects in hardware is limited to repair and replacement as set forth in this warranty statement� HIS shall not be liable for direct, indirect, incidental, consequential, or other types of damages resulting from the use of any HIS product other than the liability stated above�
These warranties are in lieu of all other warranties express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose� Some states do not allow the exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential damages so the above exclusions or limitations may not apply to you� You are cautioned that the performance of this product can be affected by many factors, such as system configuration, software, application, and operator control of the system� It is your responsibility to determine suitability of this product for your purpose and application�
RL19E User Manual, February 2011 27
Hope Industrial Systems, Inc.
1325 Northmeadow Parkway
Suite 100
Roswell, GA 30076
Toll Free: (877) 762-9790
International: +1 (678) 762-9790
Fax: +1 (678) 762-9789
Sales and Customer Service: [email protected]
Support and Returns: [email protected]
Accounting Department: [email protected]
www.HopeIndustrial.com
28 RL19E User Manual, February 2011 © 2011 Hope Industrial Systems, Inc.
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