Dell™ S1909W Flat Panel Monitor User's Guide About Your Monitor Setting Up the Monitor Operating the Monitor Solving Problems Appendix Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc; Microsoft a n d Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. Model S1909Wb August 2008 Rev. A00 Back to Contents Page About Your Monitor Dell™ S1909W Flat Panel Monitor User's Guide Package Contents Product Features Identifying Parts and Controls Monitor Specifications Plug and Play Capability LCD Monitor Quality & Pixel Policy Maintenance Guidelines Package Contents Your monitor ships with the components shown below. Ensure that you have received all the components and contact Dell if something is missing. NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in certain countries. l Monitor with stand l Power Cable l VGA Cable l DVI Cable (Optional) l l l Drivers and Documentation media Quick Setup Guide Safety Information Product Features The S1909W flat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include: ■ 18.5-inch (469.9 mm) viewable area display. ■ 1366 x 768 resolution, plus full-screen support for lower resolutions. ■ Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side to side. ■ Tilt adjustment capability. ■ Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions. ■ Plug and play capability if supported by your system. ■ On-Screen Display (OSD) adjustments for ease of set-up and screen optimization. ■ Software and documentation CD which includes an information file (INF), Image color Matching File (ICM), and product documentation. ■ Energy Saver feature for Energy Star compliance. ■ Security lock slot. Identifying Parts and Features Front View Front View Front panel controls Label Description 1 OSD Menu/Exit 2 Brightness/Contrast ( 3 Auto-adjust ( 4 Input Source Select/Select 5 Power button (with power light indicator) Back View )/Up ( ) )/Down ( ) Back view Label Description/Use 1 VESA mounting holes (100mm) (Behind attached base plate) To mount the monitor. 2 Barcode serial number label To contact Dell for technical support. 3 Security lock slot To help secure your monitor. 4 Dell Soundbar mounting brackets To attach the optional Dell Soundbar. 5 Regulatory rating label Lists the regulatory approvals. Side View Right side Left side Bottom View Bottom view Label Description 1 AC power cord connector 2 DVI connector 3 VGA connector Monitor Specifications Power Management Modes If you have VESA's DPMS™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode. If input from a keyboard, mouse or other input devices is detected by the computer, the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power-saving feature: VESA Modes Horizontal Sync Vertical Sync Video Power Indicator Power Consumption Normal operation Active Active Active White 20 W (maximum) Active-off mode Inactive Inactive Blanked Amber Less than 2 W - - Off Less than 1 W Switch off - NOTE: This monitor is ENERGY STAR®-compliant. NOTE: Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor. Pin Assignments VGA Connector Pin Number 15-pin Side of the Connected Signal Cable 1 Video-Red 2 Video-Green 3 Video-Blue 4 GND 5 Self-test 6 GND-R 7 GND-G 8 GND-B 9 Computer 5V/3.3V 10 GND-sync 11 GND 12 DDC data 13 H-sync 14 V-sync 15 DDC clock DVI Connector Pin Number 24-pin Side of the Connected Signal Cable 1 TMDS RX2- 2 TMDS RX2+ 3 TMDS Ground 4 Floating 5 Floating 6 DDC Clock 7 DDC Data 8 Floating 9 TMDS RX1- 10 TMDS RX1+ 11 TMDS Ground 12 Floating 13 Floating 14 +5V/+3.3V power 15 Self test 16 Hot Plug Detect 17 TMDS RX0- 18 TMDS RX0+ 19 TMDS Ground 20 Floating 21 Floating 22 TMDS Ground 23 TMDS Clock+ 24 TMDS Clock- Flat Panel Specifications Screen type Active matrix - TFT LCD Screen dimensions 18.5 inches (18.5-inch viewable image size) Preset display area: Horizontal 409.8 mm (16.1 inches) Vertical 230.4 mm (9.1 inches) Pixel pitch 0.30 mm Viewing angle 160° (vertical) typical, 170° (horizontal) typical Luminance output 300 CD/m ²(typical) Contrast ratio 1000 to 1 (typical) Faceplate coating Antiglare with hard-coating 3H Backlight CCFL edgelight system Response Time 5 ms typical Color Gamut 85 %* * S1909W Color Gamut (Typical) is based on CIE1976 (85%) and CIE1931 (72%). Resolution Horizontal scan range 30 kHz to 83 kHz (automatic) Vertical scan range 56 Hz to 75 Hz (automatic) Optimal preset resolution 1366 x 768 at 60 Hz Highest preset resolution 1366 x 768 at 75 Hz Video Supported Modes Video display capabilities (DVI playback) 480i/480p/576i/576p/720p/1080i/1080p (Supports HDCP) Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VGA, 720 x 400 31.5 70.0 28.3 -/+ VGA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 40.0 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1366 x 768 - Analog 47.7 59.8 85.5 +/+ VESA, 1366 x 768 - Digital 47.7 59.8 85.5 +/+ Electrical Video input signals Analog RGB, 0.7 Volts +/- 5%, positive polarity at 75 ohm input impedance Digital DVI-D TMDS, 600mV for each differential line, positive polarity at 50 ohm input impedance Synchronization input signals Separate horizontal and vertical synchronizations, polarity-free TTL level, SOG (Composite SYNC on green) AC input voltage/frequency/current 100 to 240 VAC/50 or 60 Hz + 3 Hz/2.0A (Max.) Inrush iso surge current 120 V: 30 A (Max.) 240 V: 60 A (Max.) Physical Characteristics l l Connector type l l Signal cable type D-sub: blue connector DVI-D: white connector D-sub: Detachable, Analog, 15pin, shipped attached to the monitor DVI-D (optional): Detachable, Digital, 24pin, shipped detached from the monitor Dimensions (with stand) Height 344.33 mm (13.56 inches) Width 453.25 mm (17.86 inches) Depth 204.83 mm (8.06 inches) Dimensions (without stand) Height 273.85 mm (10.78 inches) Width 453.75 mm (17.86 inches) Depth 57.57 mm (2.27 inches) Stand dimensions Height 129.10 mm (5.08 inches) Width 204.83 mm (8.06 inches) Depth 204.83 mm (8.06 inches) Weight Weight with packaging 5.23 kg ( 11.51 lb) Weight with stand assembly and cables 4.06 kg ( 8.94 lb) Weight without stand assembly (For wall mount or VESA mount considerations no cables) 3.28 kg ( 7.23 lb) Weight of stand assembly 0.31 kg (0.67 lb) Environmental Temperature Operating 0° to 50° C (32° to 122°F) Non-operating Storage: -20° to 60° C (-4° to 140° F) Shipping: -20° to 60° C (-4° to 140° F) Humidity Operating 5% to 90% (non-condensing) Non-operating Storage: 5% to 90% (non-condensing) Shipping: 5% to 90% (non-condensing) Altitude Operating 3,048 m (10,000 ft) max Non-operating 9,144 m (30,000 ft) max Thermal dissipation 256.08 BTU/hour (maximum) 119 BTU/hour (typical) Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so that the system can configure itself and optimize the monitor settings. If required, the user can select different settings, but in most cases monitor installation is automatic. LCD Monitor Quality & Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. When the pixel remains permanently lit, it is known as a "bright dot." When the pixel remains black, it is known as a "dark dot." In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards. For more information, see Dell Support site at: support.dell.com. Maintenance Guidelines Caring for Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. CAUTION: Before cleaning the monitor, unplug the monitor from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: l l l l l To clean your antistatic screen, lightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air. Use a lightly-dampened, warm cloth to clean the monitor. Avoid using detergent of any kind as some detergents leave a milky film on the monitor. If you notice a white powder when you unpack your monitor, wipe it off with a cloth. Handle your monitor with care as dark-colored monitors may scratch and show white scuff marks more than lighter-colored monitors. To help maintain the best image quality on your monitor, use a dynamically changing screen saver and turn off your monitor when not in use. Back to Contents Page Back to Contents Page Appendix Dell™ S1909W Flat Panel Monitor User's Guide Safety Instructions FCC Notice (U.S. Only) and Other Regulatory Information Contacting Dell CAUTION: Safety Instructions CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards, and/or mechanical hazards. For information on safety instructions, see the Safety Information that ships with your monitor. FCC Notice (U.S. Only) and Other Regulatory Information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance. Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. 2. 3. 4. 5. Visit support.dell.com. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. Click Contact Us on the left side of the page. Select the appropriate service or support link based on your need. Choose the method of contacting Dell that is convenient for you. Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell™ S1909W Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1366x768 again. NOTE: If you are unable to set the resolution to 1366x768 , please contact Dell™ to inquire about a Graphics Adapter that supports these resolutions. Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell™ S1909W Flat Panel Monitor If you have a non Dell™ desktop, portable computer, or graphics card 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Please refer to the graphics card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ). 6. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1366x768 again. NOTE: If you are unable to set the resolution to 1366x768 , please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 1366x768 . Back to Contents Page Back to Contents Page Operating the Monitor Dell™ S1909W Flat Panel Monitor User's Guide Using the Front Panel Controls Using the On-Screen Display (OSD) Menu Setting the Optimal Resolution Using the Dell Soundbar (Optional) Using the Tilt Using the Front Panel Use the control buttons on the side of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. Front panel Button 1 OSD Menu/Exit Description The Menu button is used to open and exit the on-screen display (OSD), and exit from menus and sub-menus. See Using the OSD Menu. 2 Use this button for direct access to the "Brightness" and "Contrast" control menu. Brightness /Contrast Hot Key 2 and 3 / Down and Up 3 Use these buttons to navigate and adjust the slider bar (decrease/increase ranges) controls in the OSD menu. Use this button to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjust Auto Adjustment button allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse), Phase (Fine) controls in the OSD. NOTE: Auto Adjust does not occur if you push the button while there are no active video input signals or attached cables. 4 Use the Input Source Select button to select between different video signals that may be connected to your monitor. / Input Source Select/Select l l VGA input DVI-D input As you cycle through the inputs you will see the following messages to indicate the currently selected input source. It may take a few seconds for the image to appear. or If either VGA or DVI-D input is selected and both VGA and DVI-D cables are not connected, a floating dialog box as shown below appears. or 5 Use the power button to turn the monitor on and off. Power button (with power light indicator) The white light indicates that the monitor is on and fully functional. An amber light indicates power save mode. Using the On-Screen display (OSD) Menu NOTE: If you change the settings and then either proceed to another menu, or exit the OSD menu, the monitor automatically saves the changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. 1. Push to launch the OSD menu and display the main menu. Main Menu for Analog (VGA) Input Or Main Menu for non Analog (non VGA) Input NOTE: Auto Adjust is only available when you are using the analog (VGA) connector. 2. Push the and buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table for a complete list of all the options available for the monitor. 3. Push the button once to activate the highlighted option. 4. Push and 5. Push to enter the slide bar and then use the 6. Push Icon button to select the desired parameter. and buttons, according to the indicators on the menu, to make your changes. to return to the main menu or exit the OSD menu. Menu and Submenus Description Brightness/Contrast Allows you to adjust the brightness and contrast. Brightness Brightness adjusts the luminance of the backlight. Push the Contrast button to increase the brightness and push the button to decrease the brightness (min 0 ~ max 100). Adjust the Brightness first, and then adjust the Contrast only if further adjustment is necessary. Push the button to increase contrast and Push the button to decrease contrast (min 0 ~ max 100). The Contrast function adjusts the degree of difference between the darkest and lightest areas on the monitor screen. Back Push to go back to or exit the main menu. Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for use with your particul NOTE: In most cases, Auto Adjust produces the best image for your configuration. This option is only available when you are using the analog (VGA) connector. Input Source The Input Source menu is to used to select between different video signals that may be connected to your monitor. Auto Select VGA DVI-D Back Scan for Sources. Push to scan for available input signals. Select VGA input when you are using the analog (VGA) connector. Push to select the VGA input source. Select DVI-D input when you are using the Digital (DVI) connector. Push to select the DVI input source. Push to go back to or exit the main menu. Color Settings Use the color settings to adjust the Image mode and color format. Image mode submenu for VGA/DVI-D input or NOTE: Image modes are different between the VGA/DVI-D and Video inputs Input Color Format Allows you to set the color format to: PC RGB-Suitable for normal PC graphics display over DVI HD YPbPr-Suitable for HD video playback over DVI. Mode Selection Allows you to set the display mode to Graphics or Video. If your computer is connected to your monitor, choose Graphics. If a DVD, STB, or VCR is conn Preset modes VGA/DVI-D input Standard Multimedia Mode suitable for desktop applications. Mode for multimedia applications, eg video playback. Game Mode suitable for gaming applications. Warm Select warm mode to obtain a red tint. This color setting is typically used for color-intensive applications (photograph image editing, multimedia, movie Cool Select cool mode to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, programming, text editors, etc.). Custom (RGB) Video input Use the or button to increase or decrease each of the three colors (R, G, B) independently, in single-digit increments, from 0 to 100. Movie Game Sports Mode suitable for movie playback. Mode suitable for game applications. Mode suitable for sports scenes. Nature Hue Mode suitable for nature scenes. This feature can make the video image color shift from green to purple. Use this feature to adjust the skin tone. Use or increases the green hue in the image increases the purple hue in the image NOTE: Hue adjustment is only available for video input. Saturation Allows you to adjust the color saturation of the video image. Use or button to adjust the saturation from '0' to '100' makes video image looks monochrome makes video image looks colorful NOTE: Saturation adjustment is only available for video input. Demo Mode Vertically splits the screen into two segments. The left half of the screen in the normal mode and the right half of the screen is displayed in the color e NOTE: Demo Mode is only available for video input. Reset Color Settings Back Returns your monitor color settings to those that were set at the time of manufacture. Push to go back to or exit the main menu. Display Settings Horizontal Position Use the and buttons to adjust image left and right. Minimum is '0' (-). Maximum is '100' (+). Vertical Position Use the and buttons to adjust image up and down. Minimum is '0' (-). Maximum is '100' (+). Sharpness Pixel Clock This feature can make the image look sharper or softer. Use to adjust the sharpness from '0' to '100' . The Phase and Pixel Clock adjustments allow you to adjust your monitor to your preference. These settings are accessed through the main OSD menu 'Image Settings'. Use the Phase or and buttons to adjust for best image quality. If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock (coarse) adjustment and then use Phase (fine), again. NOTE: Pixel Clock and Phase Adjustments are only available for "VGA" input. Reset Display Setting Back Other Settings Resets the display settings to the original factory settings. Push to go back to or exit the main menu. Language Menu Transparency Menu Timer Language option to set the OSD display to one of five languages (English, Espanol, Francais, Deutsch, Japanese). Allows you to adjust the OSD background from opaque to transparent. OSD Hold Time: Sets the length of time the OSD will remain active after the last time you pushed a button. Use the Menu Lock and buttons to adjust the slider in 5 second increments, from 5 to 60 seconds. Controls user access to adjustments. When selected, no user adjustments are allowed. All buttons are locked except the menu button. NOTE: When the OSD is locked, pushing the menu button for 15 seconds will unlock and allow user access to all applicable settings. pushing the menu button for 15 seconds will activate the Menu Lock function. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance etc) to be adjustable via software on y can disable this feature by selecting "Disable". Enable this feature for best user experience and optimum performance of your monitor. LCD Conditioning If an image appears to be stuck on the monitor, select LCD Conditioning to help eliminate any image retention. Using the LCD Conditioning feature m several hours. Severe cases of image retention are known as burn-in, the LCD Conditioning feature does not remove burn-in. Reset all OSD settings to the factory preset values. Factory Reset Push to go back to or exit the main menu. Back OSD Warning Messages When the monitor does not support a particular resolution mode you will see the following message : or This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges address monitor. The recommended mode is 1366 x 768 . When monitor enters Power Save mode, the following message appears : or Activate the computer and wake up the monitor to gain access to the OSD If you push any button other than the power button one of the following messages will appear depending on the selected input: VGA/DVI-D input or If either VGA or DVI-D input is selected and all VGA and DVI-D cables are not connected, a floating dialog box as shown below appears. or See Solving Problems for more information. Setting the Optimal Resolution To set the optimal resolution for the monitor. 1. 2. 3. 4. Right-click on the desktop and select Properties. Select the Settings tab. Set the screen resolution to 1366 x 768 . Click OK. If you do not see 1366 x 768 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following procedures. If you have a Dell desktop or portable computer: ¡ Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): ¡ ¡ Go to the support site for your computer and download the latest graphic drivers. Go to your graphics card website and download the latest graphic drivers. Using the Dell Soundbar (Optional) The Dell Soundbar is a stereo two channel system mountable on Dell flat panel displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks. 1. Attach mechanism 2. Headphone connectors 3. Power indicator 4. Power/Volume control Using the Tilt Tilt With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle. NOTE: The stand is attached when the monitor is shipped from the factory. Back to Contents Page Back to Contents Page Setting Up Your Monitor Dell™ S1909W Flat Panel Monitor Important instructions to set the display resolution to 1366x768 (Optimal) For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1366 x 768 pixels by performing the following steps: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Move the slider-bar to the right by pressing and holding the left-mouse button and adjust the screen resolution to 1366x768. 4. Click OK. If you do not see 1366x768 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the computer system you are using, and follow the provided directions: 1: If you have a Dell™ desktop or a Dell™ portable computer with internet access. 2: If you have a non Dell™ desktop, portable computer, or graphics card. Back to Contents Page Dell™ S1909W Flat Panel Monitor User Guide Important instructions to set the display resolution to 1366x768 (Optimal) Information in this document is subject to change without notice. © 2008 Dell Inc. All rights reserved. Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo, are trademarks of Dell Inc; Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Adobe is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. M o d el S1909Wb August 2008 Rev. A00 Back to Contents Page Setting Up the Monitor Dell™ S1909W Flat Panel Monitor User's Guide Attaching the Base Connecting the Monitor Attaching the Soundbar (optional) Removing the Base Attaching the Base NOTE: The base is detached when the monitor is shipped from the factory. After placing the monitor panel on a soft cloth or cushion, complete the following steps to attach the base. 1. Place the monitor on a flat surface. 2. Attach the base to the monitor. Connecting Your Monitor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. To connect your monitor to the computer perform the following steps/instructions: 1. 2. Turn off your computer and disconnect the power cable. Connect either the white (digital DVI-D (optional)) or the blue (analog VGA) display connector cable to the corresponding video port on the back of your computer. Do not use both cables on the same computer. Use both the cables only when they are connected to two different computers with appropriate video systems. Connecting the blue VGA cable Connecting the white DVI cable (optional) NOTE: Not all monitor models ship with a DVI cable. To purchase a DVI cable Contact Dell. NOTE: The Graphics are used for the purpose of illustration only. Appearance of the the computer may vary. After you have completed connecting the DVI/VGA cable, follow the procedure below to complete your monitor setup: 1. 2. 3. Plug the power cables for your computer and monitor into a nearby outlet. Turn on the monitor and the computer. If your monitor displays an image, installation is complete. If it does not display an image, see Solving Problems. Use the cable management slot on the monitor stand to organize the cables. Attaching the Soundbar (optional) 1. Working from the rear of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the DC power connector. 4. Insert the mini stereo plug from the rear of the Soundbar into the computer's audio output jack. NOTICE: Do not use with any device other than the Dell Soundbar Removing the Base After placing the monitor panel on a soft cloth or cushion, complete the following steps to remove the base. 1. Pull down the tab on the bottom of the base. 2. Detach the base away from the monitor. Back to Contents Page Back to Contents Page Solving Problems Dell™ S1909W Flat Panel Monitor User's Guide Self-Test Built-in Diagnostics Common Problems Product Specific Problems Troubleshooting the Dell™ Soundbar (Optional) CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1. 2. 3. Turn off both your computer and the monitor. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blue connector) cables from the back of computer. Turn on the monitor. The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains white. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen. or 4. 5. This box also appears during normal system operation, if the video cable becomes disconnected or damaged. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor. If your monitor screen remains blank after you have performed Step 5, check your video controller and computer system. Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode. To run the built-in diagnostics: 1. 2. Ensure that the screen is clean (no dust particles on the surface of the screen). Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode. 3. 4. Press and hold the and buttons on the front panel, simultaneously for 2 seconds. A gray screen appears. Carefully inspect the screen for abnormalities. 5. 6. 7. Press the button on the front panel again. The color of the screen changes to red. Inspect the display for any abnormalities. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens. The test is complete when the white screen appears. To exit, press the button again. If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer. OSD Warning Messages For OSD-related issues, see OSD Warning Messages. Common Problems The following table contains general information about common monitor problems that you might encounter and the possible solutions. Common Symptoms No Video/ Power LED off What You Experience No picture l l l No Video/ Power LED on No picture or no brightness l l l l Poor Focus Picture is fuzzy, blurry, or ghosting l l l l l Shaky/Jittery Video Wavy picture or fine movement l l l l l Missing Pixels LCD screen has spots l l l Stuck-on Pixels LCD screen has bright spots l l l Brightness Problems Picture too dim or too bright l l l Geometric Distortion Screen not centered correctly l l l Possible Solutions Ensure that the video cable connecting the monitor and the computer is properly connected and secure. Verify that the power outlet is functioning properly using any other electrical equipment. Ensure that the power button depressed fully. Increase brightness & contrast controls via OSD. Perform monitor self-test feature check. Check for bent or broken pins in the video cable connector. Run the built-in diagnostics. Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Eliminate video extension cables. Reset the monitor to Factory Settings. Change the video resolution to the correct aspect ration (16:9). Perform Auto Adjust via OSD. Adjust the Phase and Pixel Clock controls via OSD. Reset the monitor to Factory Settings. Check environmental factors. Relocate the monitor and test in another room. Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. Run the built-in diagnostics. Cycle power on-off. Pixel that is permanently off is a natural defect that can occur in LCD technology. Run the built-in diagnostics. Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust brightness & contrast controls via OSD. Reset the monitor to Factory Settings. Auto Adjust via OSD. Adjust brightness & contrast controls via OSD. NOTE: When using 'DVI-D', the positioning adjustments are not available. Horizontal/Vertical Lines Screen has one or more lines l l l l l Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check and determine if these lines are also in self-test mode. Check for bent or broken pins in the video cable connector. NOTE: When using 'DVI-D', the Pixel Clock and Phase adjustments are not available. Synchronization Problems Screen is scrambled or appears torn l l l l l l Safety Related Issues Visible signs of smoke or sparks l l Intermittent Problems Monitor malfunctions on & off l l l Missing Color Picture missing color l l l Wrong Color Picture color not good l l l Image retention from a static image left on the monitor for a long period of time Faint shadow from the static image displayed appears on the screen l l Reset the monitor to Factory Settings. Perform Auto Adjust via OSD. Adjust Phase and Pixel Clock controls via OSD. Perform monitor self-test feature check to determine if scrambled screen appears in self mode. Check for bent or broken pins in the video cable connector. Restart the computer in the safe mode. Do not perform any troubleshooting steps. Contact Dell immediately. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Reset the monitor to Factory Settings. Perform monitor self-test feature check to determine if the intermittent problem occurs in self mode. Perform monitor self-test feature check. Ensure that the video cable connecting the monitor to the computer is connected properly and is secure. Check for bent or broken pins in the video cable connector.. Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to the application. Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if the Color Management is turned off. Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD. Use the Power Management feature to turn off the monitor at all times when not in use information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. Product Specific Problems SPECIFIC SYMPTOMS WHAT YOU EXPERIENCE Screen image is too small Image is centered on screen, but does not fill entire viewing area l Perform monitor reset on "Factory Reset" Cannot adjust the monitor with the buttons on the front panel OSD does not appear on the screen l Turn the monitor off and unplug the power cord and then plug back and power on No Input Signal when user controls pressed No picture, the LED light is l l Check the signal source Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in and seated properly. Re-plug the signal cable if necessary. Re-boot the computer or video player. l Due to the non-standard formats of DVDs, the monitor may not show the full screen pictures. The monitor will not fill the entire screen. POSSIBLE SOLUTIONS amber. When press " ", " " or "Menu" key, the message " No VGA cable" or "No DVI-D cable" will appear. The picture can't fill the height or width of the screen. l NOTE: When choosing DVI-D, Auto Adjust function is not available. Troubleshooting the Dell™ Soundbar (Optional) COMMON SYMPTOMS No Sound WHAT YOU EXPERIENCE Soundbar has power - power indicator is on. POSSIBLE SOLUTIONS l l l l l l Distorted Sound Computer's sound card is used as the audio source. l l l l l l l l Distorted Sound Other audio source is used. l l l l l Unbalanced Sound Output Sound from only one side of Soundbar l l l l l l Low Volume Volume is too low. l l l l l Back to Contents Page Plug the audio line-in cable into the computer's audio out jack. Set all Windows volume controls to their maximum. Play some audio content on the computer (i.e. audio CD, or MP3). Turn the Power/Volume knob on the Soundbar clockwise to a higher volume setting. Clean and reseat the audio line-in plug. Test the Soundbar using another audio source (i.e. portable CD player). Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card. Set all Windows volume controls to their midpoints. Decrease the volume of the audio application. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player). Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the audio source. Decrease the volume of the audio source. Turn the Power/Volume knob on the Soundbar counter-clockwise to a lower volume setting. Clean and reseat the audio line-in plug. Clear any obstructions between the Soundbar and the user. Confirm that the audio line-in plug is completely inserted into the jack of the sound card or audio source. Set all Windows audio balance controls (L-R) to their midpoints. Clean and reseat the audio line-in plug. Troubleshoot the computer's sound card. Test the Soundbar using another audio source (i.e. portable CD player). Clear any obstructions between the Soundbar and the user. Turn the Power/Volume knob on the Soundbar clockwise to the maximum volume setting. Set all Windows volume controls to their maximum. Increase the volume of the audio application. Test the Soundbar using another audio source (i.e. portable CD player).