Motorola CPEo 450 Series User manual

CPEo 450
Series
User Manual
Contents
Chapter 1: CPEo 450 User Guide
Overview.............................................................................................................................. 1-1
Powerful Features in a Single Unit ..................................................................................... 1-2
Bottom Side Panel LED Indicator ........................................................................................ 1-2
Bottom Panel ....................................................................................................................... 1-3
Operating Information......................................................................................................... 1-4
Chapter 2: Installation
Overview.............................................................................................................................. 2-1
Chapter 3: Configuration
Before you Begin ................................................................................................................. 3-1
Logging in to the CPE.......................................................................................................... 3-1
Setup Wizard and Authentication........................................................................................ 3-2
Chapter 4: Basic Configuration
Personalize Menu ................................................................................................................ 4-1
Password Tab ...................................................................................................................... 4-2
Device Time Tab .................................................................................................................. 4-2
Device Name Tab ................................................................................................................ 4-2
Restore Factory Settings Tab .............................................................................................. 4-3
Internet Menu ..................................................................................................................... 4-3
WiMAX Security Tab ........................................................................................................... 4-4
Internet Protocol Tab .......................................................................................................... 4-4
Firewall Tab......................................................................................................................... 4-4
Dynamic DNS Tab ............................................................................................................... 4-5
Status Menu ........................................................................................................................ 4-5
Network Tab........................................................................................................................ 4-6
Telephony Tab ..................................................................................................................... 4-6
Telephony Menu .................................................................................................................. 4-6
Account Tab......................................................................................................................... 4-7
Ring Tone Tab ..................................................................................................................... 4-8
Caller ID Tab ....................................................................................................................... 4-8
Call Forwarding Tab............................................................................................................ 4-9
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Voice Mail Tab................................................................................................................... 4-11
Special Number Tab .......................................................................................................... 4-11
Chapter 5: Advanced Configuration
Port Forwarding Menu ........................................................................................................ 5-1
Forwarding Tab ................................................................................................................... 5-2
Local Address Menu ............................................................................................................ 5-3
DHCP Server Tab ................................................................................................................ 5-3
Lease Status Tab ................................................................................................................. 5-4
Lease Reservation Tab ........................................................................................................ 5-5
Control Panel....................................................................................................................... 5-5
Software Tab ....................................................................................................................... 5-6
Certificate Tab..................................................................................................................... 5-6
System Tab .......................................................................................................................... 5-7
About Tab ............................................................................................................................ 5-7
Chapter 6: Configuring TCP/IP
Configuring TCP/IP in Windows 2000 ................................................................................. 6-1
Configuring TCP/IP in Windows XP ..................................................................................... 6-6
Chapter 7: Troubleshooting
Power................................................................................................................................... 7-1
A Computer Cannot Log On to the CPE .............................................................................. 7-1
Cannot Connect to the Internet........................................................................................... 7-1
Additional Troubleshooting Help......................................................................................... 7-1
Chapter 8: Important Safety and Legal Information
This Product complies with the following RF energy exposure standards and guidelines:. 8-1
RF Exposure Compliance and Control Guidelines and Operating Instructions................... 8-1
FCC Regulatory Information ............................................................................................... 8-2
Industry Canada Statement................................................................................................. 8-2
IC Radiation Exposure Statement: ...................................................................................... 8-3
EU Declaration of Conformity ............................................................................................. 8-3
Caring for the Environment................................................................................................. 8-4
Disposal of Motorola Equipment in EU Countries............................................................... 8-4
Disposal of Motorola Networks Equipment in Non-EU countries ....................................... 8-4
CMM Disclosure .................................................................................................................. 8-4
Copyrights and Trademarks ................................................................................................ 8-5
Copyrights ........................................................................................................................... 8-6
Usage and Disclosure Restrictions ...................................................................................... 8-6
ii
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CPEo 450 User Guide
1
Chapter 1: CPEo 450 User Guide
Overview
Thank you for purchasing the Motorola CPE Outdoor (CPEo 450) device. The CPEo
450 allows you to connect to the wireless world easily and seamlessly, offering you
broadband data and Voice over Internet Protocol (VoIP) calls.
The CPEo 450 device provides the user:
•
Performance – CPEo 450 contains a high performance antenna module, and a
highly sensative receiver. This combination offers best in class Radio
Performance, reliable outdoor coverage.
•
Control – Intuitive LED’s and detailed graphical user interface (GUI) allows you
to monitor the state of the device and also customize your home network. In
addition the remote management capability allows your service provider to offer
timely support when required.
•
Security – CPEo 450 employs security certificate based authentication and also
offers residential firewall.
The features and the physical appearance of your CPEo 450 device may differ
slightly from the illustration.
Figure 1-1: CPEo 450
For the most recent documentation, visit the Product Documentation page on
www.motorola.com.
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CPEo 450 User Guide
Powerful Features in a Single Unit
The CPE device provides the following features:
•
WiMAX standard based Authentication
•
WAN DHCP Client
•
LAN DHCP Server
•
Home Gateway Functions
•
Firewall Protection
•
Port Forwarding
Bottom Side Panel LED Indicator
The WiMAX Wireless Broadband Outdoor Subscriber Unit (OSU) contains five LED
indicators on the Bottom side of the unit. The LEDs provide the status of the unit
and the signal strength for easy adjustment during setup. It is blue when on, or
blinking. The five LED are on, off or blinking together to indicate the status.
1-2
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Table 1-1 LED Indicator Interface
Item
Description
Power Status
The LEDs are:
•
On - power to the CPE is on.
•
Off - power to the CPE is off.
Initializing Status
The center LED flashes when the CPE is initializing.
Signal Strength
•
If all LEDs on the bar are lit, full signal is being
received.
•
If all LEDs are off, the CPE is unplugged.
•
LEDs will display a chase pattern when the device
is attempting to locate and connect to the
network.
There is no reset button on this CPE unit. If you want to reset the CPE,
pull out the power cord and plug it in again.
If all five WiMAX Signal Strength LEDs are blinking, then a software
upgrade is in progress. Do NOT remove power to the CPE.
Bottom Panel
The bottom panel of the units contains a VoIP port, and an Ethernet port.
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CPEo 450 User Guide
Table 1-2 Port Descriptions
Port
Description
RJ 11 Port
VoIP phone port
RJ 45 Port
Ethernet switch port and AC Power supply
Operating Information
Temperature Range and power rating for the WiMAX Wireless Broadband Outdoor
Subscriber Unit (OSU):
Operating temperature for the units is -40c to +55c.
AC Power Rating of the unit (CPEo 450)
100V - 240 V AC
0.5A RMS MAX @ 120V AC
0.25A RMS MAX @ 240V AC
47Hz - 63Hz
1-4
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Installation
2
Chapter 2: Installation
Overview
The CPEo 450 is an outdoor unit and the hardware installation is beyond the scope
of this document. A separate installation document is included with the device.
Before installation, check that you have received the following items with your
CPEo 450:
•
CPEo 450 Unit
•
AC Power Adapter with integrated Ethernet cable and phone port junction box
•
Installation Guide
In addition, you need:
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•
A computer
•
An RJ-11 telephone cable (optional). Two RJ-11 telephone cables are required if
your service provider has supplied you with two telephone numbers.
2-1
2
2-2
Installation
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Configuration
3
Chapter 3: Configuration
Before you Begin
Some settings on your computer need to be verified or changed to ensure that your
computer configuration can support the CPE.
Verify that the IP addresses and DNS settings are automatically generated in your
Local Area connection of your Internet Protocol (TCP/IP) properties. Refer to the
chapter titled “Configuring TCP/IP” for additional information.
Logging in to the CPE
Use the following procedure to log into the CPE:
1. On a computer that is connected to the CPE, open a web browser.
2. In the Address or Location field, type http://mywimax. and press ENTER to
display the login screen. Include the period (.) after http://mywimax. in order to
access the login screen.
In case the user friendly link does not open the web GUI enter the IP
address: http://192.168.15.1 into Address field. If you still cannot access
the CPE, refer to the chapter titled: Configuring TCP/IP for more
information.
3. The Welcome to Motorola WiMAX CPE screen is displayed and prompts you for a
password.
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Configuration
Figure 3-1: Login Screen
4. Enable or disable password protection. The default password is Motorola.
Do NOT reset password. If you forget your password, you will not be
able to log in and reset the device to the factory default password.
5. Click Login.
6. First time users see a pop-up box that states: “The Wizard application will guide
you through for the first time configuration”. Click OK button to continue.
7. Click the OK button to launch the wizard application.
Setup Wizard and Authentication
Step 1 - Change Password
Once you have launched the setup wizard, you are prompted to change your
password. Motorola recommends using a password to protect your home network
and CPE device. Passwords are case sensitive.
To change your password:
3-2
•
Ensure the “Enable Login Password Protection” box is checked.
•
Enter a New Login Password in the box. Passwords can be no more than 20
characters in length.
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Configuration
3
•
Re-type your new password in the Confirm New Login Password box.
•
Click Next.
If you forget your password, you can reset it back to the default (motorola)
password.
To reset the password, press and hold the reset button on the back of your CPE for
5 or more seconds. Before resetting the CPE, ensure that the power is ON.
Step 2 - Device Time
This screen allows you to set the time zone and to enable Daylight Savings Time
(when applicable) for your location.
•
Select the appropriate time zone for your location from the drop-down box.
•
Check the box that is called “Auto Adjust for Daylight Savings Time” if you live in
a region that observes Daylight Savings Time. This box is checked by default.
•
Click the Next button.
Step 3 - WiMAX Security
The WiMAX Security tab contains your authentication method. Check with your
service provider to determine if they require a user name and password for
authentication purposes.
•
If the Authentication Method is EAP-TLS, no User Name and Password are
required. Enter the Realm information supplied by your service provider. Click
the Next button.
•
If the Authentication Method is EAP-TTLS/MS-CHAPv2, enter a User Name and
Password, and Realm information supplied by your Service Provider. Once you
have entered the User Name/Password/Realm information, click the Next button.
•
If you are unsure of the Authentication Method, select EAP-TLS (which is the
default) and click the Next button.
Step 4 – Account
The Account tab allows you to manage Voice over IP (VoIP) related services. Please
consult with your telephony service provider for these settings.
Click the Apply button when finished.
Congratulations! You have now completed the setup of your WiMAX connection.
Click OK on the Congratulations! dialog box.
A status screen appears that shows Network status and telephony status. The
Network Status screen provides any status associated with your WiMAX Wireless
Broadband connection. The Telephony Status screen provides status of your
telephony service.
•
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The Restart button is used to restart the device. The restart button is available
on every screen.
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Configuration
•
The Wizard button starts the set-up wizard over again.
•
The Refresh button refreshes the screen with the current status.
•
The Auto Refresh button allows the web browser to automatically refresh at the
interval determined in the Control Panel menu.
Figure 3-2: Status Screen
Restart Button
Figure 3-3: Restart Button
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Basic Configuration
4
Chapter 4: Basic Configuration
Once the CPE setup has been completed, you can log in to your CPE from any
computer on your home network. To log in type the device name in the address bar
on your computer. The default device name is mywimax.
This section describes the PERSONALIZE, INTERNET, and STATUS Menus that are
available.
Personalize Menu
The Personalize menu provides the following tabs:
•
Password
•
Device Time
•
Device Name
•
Restore Factory Settings
Figure 4-1: Personalize Menu
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Basic Configuration
Password Tab
The password tab allows you to enable/disable password protection. You can also
change your password here. Be sure to click the Apply button when finished.
Table 4-1 Password Tab
Field or Button
Description
Enable Login Password Protection
Checking this box requires login password
protection.
New Login Password
Enter your new password here. Maximum
20 characters. Passwords are case sensitive.
Confirm New Login Password
Re-enter your new password here, exactly as
entered in the previous step.
Device Time Tab
The Device Time tab allows you to establish the time zone for your location. It also
allows you to automatically adjust for Daylight Savings Time if necessary. Be sure to
click the Apply button when finished.
Table 4-2 Device Time Tab
Field or Button
Description
Current Local Time
Current Local Time
Time Zone
Select your local time zone from the
dropdown box.
Auto Adjust for Daylight Saving Time
Check this box if your location observes
Daylight Savings Time. (Default is checked)
Device Name Tab
The Device Name tab allows you to rename your CPE device. The Device Name is
the name you enter on an internet browser address bar to access your CPE device.
Be sure to click the Apply button when finished.
Table 4-3 Device Time Tab
4-2
Field or Button
Description
New Device Name
Enter the new name for the CPE device.
Maximum 20 characters.
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Basic Configuration
4
Restore Factory Settings Tab
The Restore Factory Settings Tab resets your CPE to the manufacturers default
settings. Be sure to click the Apply button if you are sure that you want to reset
factory settings.
Table 4-4 Restore Factory Settings Tab
Field or Button
Description
Restore Factory Settings
Checking this box restores the CPE to
factory default settings. The device restarts
when you click Apply.
Internet Menu
The Internet menu provides the following tabs:
•
WiMAX Security
•
Internet Protocol
•
Firewall
•
Dynamic DNS
Figure 4-2: Internet Menu
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Basic Configuration
WiMAX Security Tab
The WiMAX Security tab contains your authentication method. Check with your
service provider to determine a user name and password are required for
authentication purposes.
Table 4-5 WiMAX Security Tab
Field or Button
Description
Authentication Method
Drop down box allows you to select
either EAP-TLS (default) or EAPTTLS/MSCHAPv2.
User Name (EAP-TTLS/MS-CHAPv2 only)
Enter the User Name supplied by your
service provider.
Password (EAP-TTLS/MS-CHAPv2 only)
Enter the Password supplied by your
service provider.
Realm
Supplied by your service provider.
If your authentication method is EAP-TLS, then a User Name and Password are not
necessary.
Click the Apply button.
Internet Protocol Tab
Please check with your service provider for these settings. If you are unsure of the
settings, leave the default values set and click the Apply button.
If your service provider has instructed you to change any of these settings, be sure
to click the Apply button when you are finished.
Firewall Tab
A firewall helps to protect your home network from unauthorized access. It also
helps to manage authorized access from the internet to your CPE.
Table 4-6 Firewall Tab
Field or Button
Description
Enable Firewall
Check this box to enable the firewall
for your home network.
Enable Web Login from Internet
(Grayed out if Enable Firewall is not
selected).
Check this box to enables you to
access your CPE device from a
network other than your own.
(Continue)
4-4
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Basic Configuration
4
Table 4-6 Firewall Tab (continued)
Field or Button
Description
Web Login Port from Internet
Choose a port number to connect to
when logging in from a network other
than your own. The default is 8080.
Enable ping from Internet
Enables the CPE to respond to a ping
from the Internet. This option would
be enabled to allow testing only. Do
not leave this enabled.
Click the Apply button once you are finished.
Dynamic DNS Tab
Dynamic Domain Name Service (DDNS) allows a user with a non-static IP address to
keep their domain name associated with an ever changing IP address. As an
example, DDNS is used when you are hosting your own website.
Table 4-7 Dynamic DNS Tab
Field or Button
Description
Enable DDNS
Check this box to Enable DDNS (default is
unchecked).
DDNS Service Provider
Select DDNS Service Provider that you belong to
from the drop-down box.
DDNS User Name
Only valid if Enable DDNS is checked. Enter your
DDNS account user name.
DDNS Password
Only valid if Enable DDNS is checked. Enter your
DDNS account password.
DDNS Host Name
Only valid if Enable DDNS is checked. Enter the
DDNS Host Name. This is assigned by the DDNS
service.
Click the Apply button once you are finished.
Status Menu
The Status menu provides the following tabs:
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•
Network
•
Telephony
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4
Basic Configuration
Figure 4-3: Status Menu
Network Tab
The Network tab provides any status associated with your WiMAX Wireless
Broadband connection.
Telephony Tab
The Telephony tab provides any status associated with your telephony connection.
Telephony Menu
The telephony menu allows you to manage your Voice over Internet Protocol (VoIP)
services.
Contact your service provider to obtain VoIP service, if you do not
already have this service.
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Basic Configuration
4
The Telephony menu provides the following tabs:
•
Account
•
Ring Tone
•
Caller ID
•
Call Forwarding
•
Voice Mail
•
Special Numbers
Figure 4-4: Telephony Menu
Account Tab
Please consult with your service provider for these settings. The Account Tab
contains the following settings:
Table 4-8 Account Tab
Field or Button
Description
Line 1 User Name
If Line 1 is an active VoIP, enter the User Name as
provided by your service provider.
Line 1 Password
Enter the Line 1 password as provided by your
service provider. Passwords are case sensitive.
(Continue)
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Basic Configuration
Table 4-8 Account Tab (continued)
Field or Button
Description
Confirm Line 1 Password
Reenter your Line 1 password exactly as entered in
the field from the previous step.
Line 2 User Name
If Line 2 is an active VoIP, enter the User Name as
provided by your service provider.
Line 2 Password
Enter the Line 2 password as provided by your
service provider. Passwords are case sensitive.
Confirm Line 2 Password
Re-enter your Line 2 password exactly as entered in
the field from the previous step.
Click the Apply button once you have made changes.
Ring Tone Tab
The Ring Tone tab allows you to customize ring tones for your telephone(s).
You need a phone connected to your CPE to hear ring tones.
Table 4-9 Ring Tone Tab
Field or Button
Description
Default Line 1 Ring Type
Use the drop-down box to select a ring tone
for Line 1. The default is ring tone R0.
Test
Click to hear how the selected ring tone
sounds.
Default Line 2 Ring Type
Use the drop-down box to select a ring tone
for Line 2. The default is ring tone R0.
Test
Click to hear how the selected ring tone
sounds.
Click the Apply button once you have made changes.
Caller ID Tab
The Caller ID tab allows you to manage the Caller ID functions for your telephones:
4-8
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Basic Configuration
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Table 4-10 Caller ID Tab
Field or Button
Description
Enable Line 1 Anonymous Incoming Call
Rejection
If Line 1 is your active telephone port,
check this box if you would like to
reject telephone calls from anonymous
incoming callers. The default is
checked.
Enable Line 1 Permanent Anonymous
Outgoing Call
If Line 1 is your active telephone port,
check this box if you would like to
permanently block your telephone
number from appearing on others’
Caller ID. The default is unchecked.
Enable Line 2 Anonymous Incoming Call
Rejection
If Line 2 is your active telephone port,
check this box if you would like to
reject telephone calls from anonymous
incoming callers. The default is
checked.
Enable Line 2 Permanent Anonymous
Outgoing Call
If Line 2 is your active telephone port,
check this box if you would like to
permanently block your telephone
number from appearing on others’
Caller ID. The default is unchecked.
Click the Apply button once you have made changes.
Call Forwarding Tab
The Call Forwarding tab allows you to manage the call forwarding features for your
telephone(s). The Call Forwarding tab contains the following:
Table 4-11 Call Forwarding Tab
Field or Button
Description
Enable Line 1 Basic Forwarding
Check this box to enable basic call
forwarding on Line 1. The default is
unchecked.
Line 1 Basic Forwarding to Number
If “Enable Line 1 Basic Forwarding” is
checked, enter the telephone number
you would like to forward calls to.
Enable Line 1 Forwarding on No Answer
Check this box to forward calls
received on Line 1 if there is no
answer. This function is not available if
“Enable Line 1 Basic Forwarding” is
checked.
(Continue)
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Basic Configuration
Table 4-11 Call Forwarding Tab (Continued)
Field or Button
Description
Line 1 No Answer Forwarding to Number
If “Line 1 No Answer Forwarding to
Number” is checked, enter the
telephone number you would like to
forward calls to when there is no
answer on Line 1. This function is not
available if “Enable Line 1 Basic
Forwarding” is checked.
Line 1 No Answer Forwarding Ring Count
Enter the number of rings allowed
before the call forwards to the number
identified above. The default is six
rings.
Enable Line 1 Forwarding on Busy
Check this box to forward calls
received while Line 1 is in use.
Line 1 Busy Forwarding To Number
If “Enable Line 1 Forwarding on Busy”
is checked, enter the telephone
number you would like calls forwarded
to when Line 1 is in use.
Enable Line 2 Basic Forwarding
If “Enable Line 2 Basic Forwarding” is
checked, enter the telephone number
you would like to forward calls to.
Line 2 Basic Forwarding to Number
If “Enable Line 2 Basic Forwarding” is
checked, enter the telephone number
you would like to forward calls to.
Enable Line 2 Forwarding on No Answer
Check this box to forward calls
received on Line 2 if there is no
answer. This function is not available if
“Enable Line 2 Basic Forwarding” is
checked.
Line 2 No Answer Forwarding to Number
If “Line 2 No Answer Forwarding to
Number” is checked, enter the
telephone number you would like to
forward calls to when there is no
answer on Line 2. This function is not
available if “Enable Line 2 Basic
Forwarding” is checked.
Line 2 No Answer Forwarding Ring Count
Enter the number of rings allowed
before the call forwards to the number
identified above. The default is six
rings.
Enable Line 2 Forwarding on Busy
Check this box to forward calls
received while Line 2 is in use.
Line 2 Busy Forwarding To Number
If “Enable Line 2 Forwarding on Busy”
is checked, enter the telephone
number you would like calls forwarded
to when Line 2 is in use.
Click the Apply button once you have made changes.
4-10
(Continue)
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Basic Configuration
4
Voice Mail Tab
The voice mail tab allows you to see the status of your voice mail.
Please contact your service provider to activate the voice mail feature if it is not
already active. The Voice Mail Tab contains the following:
Table 4-12 Voice Mail Tab
Field or Button
Description
Line 1 Server Based Voice Mail Status
Shows the status of Line 1 voice mail
as either enabled or disabled.
Line 1 Number of New Voice Mails
Shows the number of new, unheard
voice mails on Line 1.
Line 1 Number of Old Voice Mails
Shows the number of previously heard
voice mails on Line 1.
Line 2 Server Based Voice Mail Status
Shows the status of Line 2 voice mail
as either enabled or disabled.
Line 2 Number of New Voice Mails
Shows the number of new, unheard
voice mails on Line 2.
Line 2 Number of Old Voice Mails
Shows the number of previously heard
voice mails on Line 2.
Click the Apply button once you have made changes.
Special Number Tab
The Special Number tab provides a list of special dialing numbers for your VoIP
Phone Service. The Special Number Tab contains the following:
Table 4-13 Special Number Tab
Field or Button
Description
Service Provider Contact Number
Use this number to contact customer
service for your service provider.
Emergency Number
Dial this number to reach local
emergency services.
Redial
Dial this number to redial the last
number called.
Blind Call transfer
Dial this number to transfer a call
directly to a third party.
Consultation Call Transfer
Dial this number to speak with the
third party before you transfer the call
to them.
(Continue)
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Basic Configuration
Table 4-13 Special Number Tab (continued)
Field or Button
Description
Call Hold
Dial this number to place your current
call on hold.
Automatic Recall Activate
Dial this number to automatically call
back the last number dialed when that
number becomes available.
Call Forwarding Activate
Dial this number to forward your calls
to a different number.
Call Forwarding Deactivate
Dial this number to deactivate call
forwarding.
Call Forwarding Busy Activate
Dial this number to forward calls to a
different number when the line is busy.
Call Forwarding Busy Deactivate
Dial this number to de-activate calls
from forwarding to a different number
when the line is busy.
Call Forwarding Busy Change Number
Dial this number to change the phone
number to which calls will be
forwarded when the line is busy.
Call Forwarding No Answer Activate
Dial this number to forward calls to a
different number when there is no
answer on Line 1 or Line 2.
Call Forwarding No Answer Deactivate
Dial this number to de-activate calls
from forwarding to a different number
when there is no answer on Line 1 or
Line 2.
Call Forwarding No Answer Change
Number
Dial this number to change the phone
number to which calls will be
forwarded when there is no answer on
Line 1 or Line 2.
Automatic Callback Activate
Dial this number to hear the most
recent call you missed and to return
the call. If the number is busy, you can
hang up. When the number is
available, your phone will ring. Pick up
your phone and the call will be
connected.
Automatic Callback Deactivate
Dial this number to de-activate
automatic callback.
Do Not Disturb Activate
Dial this number to have calls
automatically routed to voice mail.
Do Not Disturb Deactivate
Dial this number to cancel automatic
call routing to voice mail.
(Continue)
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Basic Configuration
4
Table 4-13 Special Number Tab (continued)
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Field or Button
Description
Calling Number Delivery Blocking
Dial this number to block your number
from appearing on the Caller ID of the
people you call. Your calls may appear
as “Private” or “Anonymous”.
Line Blocking Deactivate
Dial this number to unblock your
telephone number from appearing on
Caller ID.
Call Waiting Toggle
Dial this number to toggle between call
waiting ON and call waiting OFF.
Anonymous Call Rejection Activate
Dial this number to have anonymous
calls rejected.
Anonymous Call Rejection Deactivate
Dial this number to allow anonymous
calls to go through.
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Basic Configuration
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Advanced Configuration
5
Chapter 5: Advanced Configuration
The Advanced Configuration section describes the Port Forwarding, Local Address,
and Control Panel menus.
Port Forwarding Menu
Port forwarding enables you to direct incoming traffic to specific LAN hosts
(computers on your network) based on the protocol and port number. It is used to
play Internet games or provide local services (such as web hosting) for a LAN group.
The Port Forwarding menu provides the following tabs:
•
Basic
•
Forwarding
Figure 5-1: Port Forwarding
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5
Advanced Configuration
Table 5-1 Port Forwarding Menu
Field or Button
Description
Enable UPnP IGD
Enables the Universal Plug and Play
(UPnP) Internet Gateway Device (IGD)
profile to allow certain Windows
applications to set up the port
forwarding rule dynamically when NAT
is enabled on this device.
DMZ (DeMilitarized Zone) IP Address
Enter the DMZ IP Address.
Click the Apply button once you have made changes.
Forwarding Tab
Click the ADD button to create additional Port Forwarding rules. The Forwarding
tab contains the following selections:
Table 5-2 Forwarding Tab
Field or Button
Description
Select
Select a box when you want to delete
the specific row.
Protocol
Select TCP (Transmission Control
Protocol) or UDP (User Datagram
Protocol).
WAN Port Start
Enter the beginning port range for
external network access.
WAN Port End
Enter the ending port range for
external network access.
LAN IP Address
Enter the IP address to host the
service.
LAN Port Start
Enter the beginning port range for
internal network access.
LAN Port End
Enter the ending port range for
internal network access.
Enabled
Check to enable specific port
forwarding.
Click the Apply button once you have made changes.
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Advanced Configuration
5
Local Address Menu
The Local Address menu allows you to configure your Local Area Network (LAN)
connections.
The Local Address menu provides the following tabs:
•
DHCP Server
•
Lease Status
•
Lease Reservation
Figure 5-2: Local Address Menu
DHCP Server Tab
The DHCP Server tab enables Dynamic Host Configuration Protocol (DHCP) server
functionality on the LAN, allowing the router to dynamically assign lease IP
addresses to clients that connect to it from the local network. The DHCP Server Tab
contains the following selections:
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Advanced Configuration
Table 5-3 DHCP Server Tab
Field or Button
Description
Enable DHCP Server
If selected, the DHCP server on the gateway assigns
IP addresses to the computers and other hosts on
your network if they have DHCP enabled. By default,
the gateway server is enabled. If there is another
DHCP server running on your network (on another
router), disable one of the DHCP servers.
DHCP Server IP Address
Enter the default port forwarding LAN Client IP
Address.
DHCP Starting IP Address
Sets the first IP address assigned by the DHCP
server, in dotted-decimal format. It must be greater
than the IP address value of the gateway. For
example, if the IP address of the gateway is
192.168.15.1(default), the starting IP address must
be 192.168.15.2 (or higher).
DHCP Ending IP Address
Sets the final IP address assigned by the DHCP
server. If the DHCP server runs out of DHCP
addresses, users cannot access network resources. If
this happens, increase the Ending IP or reduce the
Lease Time.
DHCP Lease Time
Sets the time, in seconds, that a network computer
remains connected to the gateway using its current
assigned IP address. At the end of this time, the
DHCP server renews the lease or assigns the
computer a new IP address. The default is 3600
seconds (one hour). The maximum is 999999
seconds (about 278 hours).
Click the Apply button once you have made changes
Lease Status Tab
The Lease Status tab in the Local Address menu displays the active DHCP leases
since the last reboot. The Lease Status Tab contains the following selections:
Table 5-4 Lease Status Tab
Field or Button
Description
Client Host Name
Displays the client host name. The Name
field is limited to 20 characters (only 5
appear in display).
MAC Address
Media Access Control (MAC) address.
IP Address
Shows the IP Address for each active
lease.
(Continue)
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Advanced Configuration
5
Table 5-4 Lease Status Tab (continued)
Field or Button
Description
Remaining Lease Duration
Shows the amount of time, in seconds,
remaining in the lease.
Click the Apply button once you have made changes.
Lease Reservation Tab
This tab allows you to manage the lease reservation so that the same client receives
the same IP address each time. The Lease Reservation Tab contains the following
selections:
Table 5-5 Lease Reservation Tab
Field or Button
Description
Select
Select this box if you want to delete an established
lease reservation. Be sure to click the Delete
button once you have selected the exception to be
deleted.
Client Host Name
Enter the client host name. The Name field is
limited to 20 characters (only 5 appear in display)
MAC Address
Media Access Control (MAC) address. Enter the
MAC address of the device.
IP Address
Enter the IP address that you want assigned to the
MAC Address.
Enabled
Clicking this box enables the lease reservation.
Click the Apply button once you have made changes.
Control Panel
The Control Panel sections allow you to view/update your software information.
The Control menu provides the following tabs:
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•
Software
•
Certificate
•
System
•
About
5-5
5
Advanced Configuration
Figure 5-3: Control Panel Menu
Software Tab
The Software tab manages the software on your CPE device. It is also where you can
upgrade device software.
Use the BROWSE button to browse your computer for additional software packages.
Once you have located the software package/update you would like to add to your
device, click the Upgrade button.
You should see the available software updates in the “Available Software Packages”
table. If you cannot see the list, click the View button.
Select the software you would like to install and click the Install button.
If you would like to remove software, select the software package you would like to
remove and click Uninstall.
Certificate Tab
The Certificate tab is where you manage the certificates that are stored on the
device.
Use the BROWSE button to locate the certificate file on your computer, and then
click the IMPORT button.
Use the REMOVE button to remove any selected certificate(s).
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Advanced Configuration
5
System Tab
This tab allows you to manage additional features of your CPE device
Table 5-6 System Tab
Field or Button
Description
Language Used in User Interface
Select the desired language for the user
interface. The default language is English.
Enable WiMAX Radio Interface
Check this box to enable the WiMAX Radio
Interface.
Enable LED
Check this box to enable the LEDs on the
front of your CPE device.
Auto Refresh Interval
Enter, in seconds, the interval for status
Auto Refresh. Valid range is 2 seconds 9999 seconds. The default value is 3
seconds.
Rebootstrap EMS
Check this box to reconnect the device
with the EMS.
Only perform this function under the
supervision of a Customer Support
Representative.
About Tab
The About Tab displays basic properties of your CPE device such as: Product Name,
Model ID, Hardware Version, Serial Number, and the WiMAX MAC Address.
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5-8
Advanced Configuration
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Configuring TCP/IP
6
Chapter 6: Configuring TCP/IP
This section contains two examples of configuring TCP/IP in a Windows environment.
Most computers already have the TCP/IP configuration enabled. Use the following
procedures to verify that the configuration is set up. Configure all client computers
on your network for TCP/IP (the protocol that controls communication among
computers).
Two examples are provided in this document:
•
Configuring TCP/IP in Windows 2000
•
Configuring TCP/IP in Windows XP
Follow the instructions in your computer user manual for other
Operating Systems.
Configuring TCP/IP in Windows 2000
1.
On the Windows, click Start.
2.
Select Settings and then Control Panel from the pop-up menus to display the
Control Panel window:
Figure 6-1: Windows Control Panel
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Configuring TCP/IP
3.
Double-click the Network and Dial-up Connections icon to display the
Network and Dial-up Connections window:
Figure 6-2: Network and Dial-up Connections
In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is
displayed on computers with multiple network interfaces. Computers with only one
network interface may only see the label: Local Area Connection.
4.
6-2
Click Local Area Connection number. The value of number varies from
system to system. The Local Area Connection number Status window is
displayed:
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Configuring TCP/IP
6
Figure 6-3: Local Area Connection
5.
Click Properties. Information like the following window is displayed:
Figure 6-4: Properties
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6
Configuring TCP/IP
6.
If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed.
You can skip to Step 10.
Figure 6-5: Select Network Connection Type
If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network
Component Type window is displayed:
7.
Click Protocol on the Select Network Component Type window and click Add.
The Select Network Protocol window is displayed:
Figure 6-6: Select Network Protocol
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Configuring TCP/IP
6
You might have to use the scroll bar to locate the Internet Protocol
(TCP/IP) setting.
8.
Click Internet Protocol (TCP/IP).
Click OK. The Local Area Connection number Properties window is redisplayed.
10. Be sure the box next to Internet Protocol (TCP/IP) is checked.
9.
11. Click Properties. The Internet Protocol (TCP/IP) Properties window is
displayed:
Figure 6-7: Internet Protocol (TCP/IP) Properties
12. Be sure Obtain IP address automatically and Obtain DNS server address
automatically are selected.
13. Click OK to accept the TCP/IP settings.
14. Click Close to close the Local Area Connection number Properties window.
15. Click OK.
16. If prompted to restart the computer and click OK again.
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6
Configuring TCP/IP
Configuring TCP/IP in Windows XP
1.
On the Windows , click Start to display the Start window:
Figure 6-8: Windows XP Start Window
2.
6-6
Click Control Panel to display the Control Panel window. The display varies,
depending on your Windows XP view options. If the display is a Category view
as shown in Figure 6-9, continue with Step 3. Otherwise, skip to Step 5.
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Configuring TCP/IP
6
Figure 6-9: Control Panel
3.
Click Network and Internet Connections to display the Network and
Internet Connections window:
Figure 6-10: Network and Internet Connections
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Configuring TCP/IP
4.
Click Network Connections. Skip to Step 6.
5.
If a classic view like Figure 6-11 is displayed, double-click Network
Connections to display the LAN or High-speed Internet connections.
Figure 6-11: Control Panel Classic View
6.
Right-click the Local Area Connection. If more than one connection is
displayed, be sure to select the one for your network interface.
Figure 6-12: Network Connections
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Configuring TCP/IP
6
7.
Select Properties from the pop-up menu to display the Local Area Connection
Properties window:
Figure 6-13: Local Area Connection Properties
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8.
On the Local Area Connection Properties window, select Internet Protocol
(TCP/IP) if it is not selected.
9.
Click Properties to display the Internet Protocol (TCP/IP) Properties window.
6-9
6
Configuring TCP/IP
Figure 6-14: Internet Protocol (TCP/IP) Properties
10. Be sure Obtain IP address automatically and Obtain DNS server address
automatically are selected.
11. Click OK to close the TCP/IP Properties window.
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Troubleshooting
7
Chapter 7: Troubleshooting
Power
•
Check that the AC power adapter is properly plugged into the electrical outlet
and into the CPE.
•
Check that the electrical outlet is working.
A Computer Cannot Log On to the CPE
Check that the Ethernet cable is properly connected to the CPE unit and the
computer.
Cannot Connect to the Internet
•
Check the CPE connection status from the Web Interface, refer to the Connection
Status section to verify the connection status.
•
If the CPE connection is down, and the gateway has not received an IP for 5
minutes to 10 minutes:
– Re-Run the Setup Wizard.
– Log on to the GUI and reset the device.
Additional Troubleshooting Help
Contact your service provider for additional help.
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Troubleshooting
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Important Safety and Legal Information
8
Chapter 8: Important Safety and Legal
Information
Your Motorola WiMAX Wireless Broadband Outdoor Subscriber Unit (OSU) is
designed and tested to comply with a number of national and international
standards and guidelines (listed below) regarding human exposure to RF
electromagnetic energy.
This Product complies with the following RF energy exposure
standards and guidelines:
•
American National Standards Institute (ANSI)/ Institute of Electrical and
Electronic Engineers (IEEE) C95 1-2005
•
Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
•
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998
•
Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio
frequency Electromagnetic Fields in the Frequency Range from 3 KHz to 300
GHz, 1999
•
Australian Communications Authority Radio communications (Electromagnetic
Radiation - Human Exposure) Standard, 2003
•
ANATEL ANNEX to Resolution No. 303 of July 2, 2002 “Regulation of Limitation
of Exposure to Electrical, Magnetic, and Electromagnetic Fields in the Radio
Frequency Range Between 9 KHz and 300 GHz” and “Attachment to Resolution
#303 from July 2, 2002”
RF Exposure Compliance and Control Guidelines and Operating
Instructions
The WiMAX Wireless Broadband OSU is installed at a fixed location and operated as
a fixed unit. The installation of this device must comply with the following
requirements in order to ensure optimal performance and compliance with the RF
energy exposure limits in the standards and guidelines listed above:
•
This device should be installed and operated with a minimum separation distance
of 50 cm from this product to all persons. This device should be mounted outside
the building and 3 meters above the ground if at all possible.
•
As with all fixed site antenna installations, it is the responsibility of the operator
or licensee to ensure that the device is located and installed and the site is
managed in accordance with applicable regulatory requirements.
For additional information on exposure requirements or other training information,
visit http://www. motorola.com/rfhealth.
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8
Important Safety and Legal Information
FCC Regulatory Information
The 2.5 GHz WiMAX device (Model Name: CPEo 25450) complies with Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept any
interference received; including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However there is no guarantee that
interference will not occur in a particular installation, which can be determined by
turning the equipment off and on, the user is encouraged to try to connect the
interference by one of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This Gateway desktop transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
Industry Canada Statement
Specific 2.5 GHz Information
2.5 GHz WiMAX device (Model Name: CPEo 25450) complied with RSS-Gen and
RSS-199 of the Industry Canada Rules.
Specific 3.5 GHz Information
3.5 GHz WiMAX device (Model Name: CPEo 35450) complied with RSS-Gen and
RSS-192 of the Industry Canada Rules.
Operation is subject to the following two conditions:
•
This device may not cause interference and
•
This device must accept any interference, including interference that may cause
undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-003. Cet appariel
numérique de la class B est conforme à la norme NMB-003 du Canada.
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Important Safety and Legal Information
8
IC Radiation Exposure Statement:
EU Declaration of Conformity
Table 8-1 For the following equipment:
WiMAX 3.5 GHz (Model Name: CPEo 35450)
Is herewith confirmed to comply with the requirements set out in the Council (European
Parliament) R&TTE Directive (1999/5/EC). For the evaluation regarding this Directive, the following
standards were applied:
EN 302 326-2 V1.2.2 (06-2007), EN 302 326-3 V1.3.1 (02-2008)
EN 301 489-1 V1.8.1 (04-2008); EN 301 489-4 V1.3.1 (08-2002)
EN 50385 (2002)
EN 60950-1:2001(IEC 60950-1:2001)
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8
Important Safety and Legal Information
Caring for the Environment
The following information is provided to enable regulatory compliance with the
European Union (EU) Directive 2002/96/EC Waste Electrical and Electronic
Equipment (WEEE) when using Motorola Networks equipment in EU countries.
Disposal of Motorola Equipment in EU Countries
This product is compliant with the requirements of the European Union Restriction
of Hazardous Substances (EU RoHS) directive.
Please do not dispose of Motorola Networks equipment in landfill sites.
In the EU, Motorola Networks in conjunction with a recycling partner will ensure
that equipment is collected and recycled according to the requirements of EU
environmental law.
Disposal of Motorola Networks Equipment in Non-EU countries
In non-EU countries, dispose of Motorola Networks equipment in accordance with
national and regional regulations.
CMM Disclosure
The China Management Methods (CMM) Disclosure Table is intended only to
communicate compliance with China requirements; it is not intended to
communicate compliance with EU RoHS or any other environmental requirements.
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Important Safety and Legal Information
8
Copyrights and Trademarks
Notice
While reasonable efforts have been made to assure the accuracy of this document,
Motorola, Inc. assumes no liability resulting from any inaccuracies or omissions in
this document, or from use of the information obtained herein. The information in
this document has been carefully checked and is believed to be entirely reliable.
However, no responsibility is assumed for inaccuracies or omissions. Motorola, Inc.
reserves the right to make changes to any products described herein and reserves
the right to revise this document and to make changes from time to time in content
hereof with no obligation to notify any person of revisions or changes. Motorola, Inc.
does not assume any liability arising out of the application or use of any product,
software, or circuit described herein; neither does it convey license under its patent
rights or the rights of others.
It is possible that this publication may contain references to, or information about
Motorola products (machines and programs), programming, or services that are not
announced in your country. Such references or information must not be construed
to mean that Motorola intends to announce such Motorola products, programming,
or services in your country.
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8
Important Safety and Legal Information
Copyrights
This instruction manual and the Motorola products described in this instruction
manual may be, include or describe copyrighted Motorola material, such as
computer programs stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola and its licensors certain
exclusive rights for copyrighted material, including the exclusive right to copy,
reproduce in any form, distribute and make derivative works of the copyrighted
material. Accordingly, any copyrighted material of Motorola and its licensors
contained herein or in the Motorola products described in this instruction manual
may not be copied, reproduced, distributed, merged or modified in any manner
without the express written permission of Motorola. Furthermore, the purchase of
Motorola products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents or patent
applications of Motorola, as arises by operation of law in the sale of a product.
Usage and Disclosure Restrictions
License Agreements
The software described in this document is the property of Motorola, Inc. and its
licensors. It is furnished by express license agreement only and may be used only in
accordance with the terms of such an agreement.
Copyrighted Materials
Software and documentation are copyrighted materials. Making unauthorized
copies is prohibited by law. No part of the software or documentation may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, without prior
written permission of Motorola, Inc.
High Risk Materials
Components, units, or third-party products used in the product described herein are
NOT fault-tolerant and are NOT designed, manufactured, or intended for use as
online control equipment in the following hazardous environments requiring failsafe controls: the operation of Nuclear Facilities, Aircraft Navigation or Aircraft
Communication Systems, Air Traffic Control, Life Support, or Weapons Systems
(High Risk Activities). Motorola and its supplier(s) specifically disclaim any
expressed or implied warranty of fitness for such High Risk Activities.
Trademarks
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark
Office. All other product or service names are the property of their respective
owners.
© 2010 Motorola, Inc.
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MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.
All other product or service names are the property of their respective owners.
© 2010 Motorola, Inc.