Alcatel Alcatel 8 Series IPTouch 4068 User manual

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Alcatel Alcatel 8 Series IPTouch 4068 User manual | Manualzz

Alcatel OmniPCX

Enterprise

Alcatel 4038/4039/4068

First

How

User manual

Introduction

Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel.

Your Alcatel 4038/4039/4068 digital terminal has a new ergonomic layout for more effective communication.

„

A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone,

„ a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section,

„ communication is even more convenient using the audio keys (loudspeaker, hands free),

„ using the convenient alphabetic keypad, you can call your correspondents by name.

How to use this guide

Actions

Lift the receiver.

Hang up.

Keypad

2 ab c

5 jkl

3 def

6 o

Numeric keypad.

Alphabetic keypad.

2

Specific key on numeric keypad.

Navigator

Move the navigation key up, down, to the left or to the right.

Smith John

To go back one level (press and release) or to return to the welcome page (press and hold); during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return to the telephone screens.

Display and display keys

Partial view of display.

Display key.

Audio keys

Loudspeaker, hands free.

Adjustment “reduce”.

Programmable keys and icons

Line key.

Adjustment “increase”.

Other fixed keys

Fixed key.

Icon corresponding to key.

MENU key.

Voice mail access key.

Other symbols used

Means that the function is accessible from the Menu page.

Means that the function is accessible from the Perso page.

Means that the function is accessible from the Info page.

Means that the function is subject to programming. If necessary, contact your installer.

means that the function can be accessed by pressing a programmed key - see Program the keys

for the Perso page or the add-on module.

These symbols can be supplemented by small icons or text.

3

How

1.

2.

3.

4.

Contents

Toc

Getting to know your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.6

Description of the screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.1

Welcome screens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.7

1.2

Call management screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

1.3

Application screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

Using your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.1

Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.2

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.3

Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.9

2.4

Activating the loudspeaker during a conversation (receiver lifted). . . . . . . . . . . . . . . . . . p.10

2.5

Calling your correspondent by name (company directory) . . . . . . . . . . . . . . . . . . . . . . . p.10

2.6

Make calls via your programmed call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.7

Calling from the common directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.8

Redialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.9

Call back the last caller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

2.10 Requesting automatic callback if internal number is busy . . . . . . . . . . . . . . . . . . . . . . . . . p.11

2.11 Answering an internal call in intercom mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

2.12 Sending DTMF signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

2.13 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.11

During a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.1

Making a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.2

Answering a second call during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.3

Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.12

3.4

Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.5

Three-way conference with internal and/or external correspondents (conference) . . . . p.13

3.6

Talk simultaneously to more than 2 correspondents . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.7

Placing a call on hold (hold) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.13

3.8

Placing an outside call on hold (parking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

3.9

Intrusion into an internal conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

3.10 Adjust audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.14

Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.1

Answering the general bell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.2

Manager/secretary filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.3

Call pick-up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15

4.4

Hunting groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.5

Calling an internal correspondent on his/her pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.6

Answering a call on your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.16

4.7

Calling a correspondent on his/her loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17

4.8

Sending a written message to an internal correspondent . . . . . . . . . . . . . . . . . . . . . . . . . p.17

4.9

Send a voice message copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17

4.10 Sending a recorded message to a number / a distribution list . . . . . . . . . . . . . . . . . . . . . p.17

4.11 Broadcasting a message on the loudspeakers of a station group . . . . . . . . . . . . . . . . . . . p.18

5.

6.

7.

Keep in touch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.1

Diverting calls to another number (immediate diversion). . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.2

Diverting your calls to your voice message service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.3

When you return, consult recorded messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.4

Diverting calls to your pager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.5

Forwarding your calls from the receiving terminal (“Follow me”) . . . . . . . . . . . . . . . . . . p.19

5.6

Applying a selective diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.19

5.7

Cancelling all diversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

5.8

Cancelling a specific diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

5.9

Diverting calls when your line is busy (divert if busy) . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

5.10 Do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

5.11 Leaving a recorded message for internal callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.20

5.12 Consulting written messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.21

Managing your charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.1

Charging your calls directly to business accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.22

6.2

Finding out the cost of an outside call made for an internal user from your terminal . . . p.22

Programming your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

7.1

Initializing your voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

7.2

Customising your voice greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

7.3

Modify the password for your phone set. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

7.4

Modify the password for your voice mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.23

7.5

Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

7.6

Adjusting screen brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

7.7

Selecting the welcome page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.24

7.8

Selecting language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

7.9

Program the keys for the Perso page or the add-on module . . . . . . . . . . . . . . . . . . . . . . p.25

7.10 Programming direct call keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

7.11 Programming an appointment reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.25

7.12 Identify the terminal you are on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26

7.13 Lock / unlock your telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26

7.14 Configuring the audio jack of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26

7.15 Modify the associated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.26

7.16 Create, modify or consult your intercom list (max. 10 numbers) . . . . . . . . . . . . . . . . . . p.26

7.17 Installing a Bluetooth® Wireless Technology headset (matching) . . . . . . . . . . . . . . . . . . p.27

7.18 Using a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.27

7.19 Removing a Bluetooth® Wireless Technology headset . . . . . . . . . . . . . . . . . . . . . . . . . . p.27

Guarantee and clauses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.28

5

Telephone

Handset

Getting to know your telephone

Adjust the tilt of the screen

„ Indicator light

Flashing green: incoming call.

Flashing red: alarm.

Socket for connecting headphones or a

Hands-free / Loudspeaker unit

Alphabetic keypad

„ Audio keys

Hang-up key: to terminate a call.

Hands-free/Loudspeaker Key: to make or answer a call without lifting the receiver.

Lit in hands-free mode or headset mode (short press).

Flashing in loudspeaker mode (long press).

Intercom/Mute key:

During a conversation: press this key so that your correspondent can no longer hear you.

Terminal idle: press this key to answer calls automatically without picking up the receiver.

To adjust the loudspeaker or handset volume up or down

„ Extension unit

An extension unit can be fitted to your telephone. This provides additional keys which can be configured as function keys, line keys, call keys etc.

To affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position.

„ Display and display keys

Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen.

Transfer icon: pressing the key next to this icon allows you to program or change the transfer function.

Headset connected.

Silent mode activated.

Appointment programmed.

Telephone locked.

Display keys: pressing a display key activates the function shown associated with it on the screen.

„ Navigation

OK key: used to validate your choices and options while programming or configuring.

Left-right navigator: used to move from one page to another.

Up-down navigator: used to scroll through the content of a page.

Back/Exit key: to return to previous menu (short press) or return to first screen (long press); during a conversation, provides access to welcome screens (Menu, Info, ...) and to return to the conversation icon screens.

„ Welcome screens

Menu page: contains all functions and applications accessible via the keys associated with the words on the screen.

Perso page: contains call line keys (allowing supervision of calls) and programmable call keys.

Info page: contains information on the telephone and the status of its functions: name, telephone number, number of messages, activation of transfer function, appointment reminder, etc.

„ Call display

Incoming call.

Call in progress or outgoing call.

Call on hold*.

If you get two calls at the same time, you can switch from one call to the other by pressing the display key associated with each call.

Left-right navigator: used to check calls.

6

„ Function keys and programmable keys

Guide key: used to obtain information on functions of the 'menu' page and to program key of the 'perso' page.

Messaging key to access various mail services:

if the key flashes orange, a new voice message, a new text message or a call-back request has been received.

'Redial' key: to access the 'Redial' function.

Programmable key (F1 and F2 keys):

lit when the function associated with the key is activated.

1.1

1

Description of the screens

Other

Welcome screens

Menu page Perso page Info page

Date

Time and status icon

Call forwarding icon

Stationary: no forwarding activated.

Rotating: forwarding activated

Scroll bar: shows the position on a page

Displays the content of the page selected

„

Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key.

„

Info page: contains information on the telephone and the status of its functions: name, telephone number, number of messages, activation of transfer function, appointment reminder, etc.

„

Menu page: contains all functions and applications accessible via the keys associated with the words on the screen.

From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last 10 numbers or intercepting calls.

Left-right navigator:

used to move from one page to another.

Up-down navigator:

used to scroll through the content of a page.

7

1

1.2

Call management screen

Date Incoming call icon

Call holding icon

Pop-up display of functions accessible while the call is taking place

Description of the screens

1.3

Application screen

Time and status icon Date Application name

Call in progress icon

Incoming call presenta-

tion screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.

Events screen

„

Application screen: displays information relevant to programming or configuring the telephone.

„

Events screen: displays events connected to the programming or configuration operations in progress, confirmation, rejection, error, etc.

Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call).

When a call is in progress, use the left-right navigator to look at held or incoming calls.

Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or a held call and an incoming call.

Back/Exit key:

used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a number, program an appointment reminder, etc.

Calls can also be managed from the Perso page.

While the call is in progress, press the Back/Exit key and display the Perso page.

Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller of your choice by pressing the key associated with him.

Time and status icon

Application screen

8

2

2.1

Making a call

Using your telephone

Other

2 ab c

5 jkl

3 def

6 mn o dial directly the number for your call

OR

lift the receiver hands free

2 ab c

5 jkl

3 def

6 mn o number required

2 ab c

5 jkl

3 def

6 mno number required

OR

OR

OR

programmed line key correspondent’s name

Paul

Conversation 00:23' during a conversation

To make an external call, dial the outside line access code before dialling your correspondent's number. 9 is the default code for an outside line.

For the operator, dial '0' (by default).

If the internal or outside number does not reply:

Call back LS announce broadcast a message on the loudspeaker of the free terminal

OR

request callback to a busy terminal

OR

OR

Text mail send a voice message

OR

go to next screen

Text mail send a written message

2.2

Receiving a call

lift the receiver

OR

hands free

OR

Paul is calling press the key next to the

'incoming call' icon

2.3

Using the telephone in 'Hands free' mode

„

Terminal idle: press and release

„

Call in progress: you are in hands free mode terminate your call

Paul

Conversation 00:23' during a conversation press and release

During a conversation, you can lift the receiver without terminating the call.

9

2

Using your telephone

2.4

Activating the loudspeaker during a conversation (receiver lifted) -

Loudspeaker.

2.6

Make calls via your programmed call keys

the loudspeaker key flashes

Paul

Conversation 00:23' during a conversation activate loudspeaker

(long press)

OR

adjust volume

(7 levels) deactivate loudspeaker

(long press)

The key is no longer lit

press and release the loudspeaker key to switch to hands free mode (light steady).

2.5

Calling your correspondent by name (company directory)

10:30

PERSO

access the

'Perso' page find the correspondent you want to call from the programmed call keys

Helen call the chosen correspondent

2.7

Calling from the common directory

Your terminal has access to a common directory of outside numbers.

2 ab c

5 jkl

3 def

6 mn o directory number

2.8

Redialling

enter the name or initials or the surname and first name of your correspondent select the type of search you want (last name, last name and first name* or initials*)

Display of all the correspondents meeting the search criteria

'Redial' key

OR menu

10:30 reach the 'Menu' page last number redial

Redial

OR OR

display the previous and press the key associated with the next names correspondent to call

*Name must be entered in format name/space/first name.

modify the search

10

2.9

Call back the last caller (whose call was not answered)

caller

menu

10:30 reach the 'Menu' page

Callback last

No reply Last caller : call back the last caller

2

2.10

Requesting automatic callback if internal number is busy

Call back internal number busy callback request acknowledged

Using your telephone

2.13

Mute, so that your correspondent cannot hear you

You can hear your correspondent but he/she cannot hear you:

The key lights up

Paul

Conversation 00:23' during a conversation disable microphone

The key is no longer lit resume the conversation

2.11

Answering an internal call in intercom mode

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the caller’s identity.

To activate - Terminal idle:

corresponding LED lights up

When your caller hangs up, intercom mode remains active.

To deactivate - Terminal idle:

the corresponding LED goes out

2.12

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.

Paul

Conversation 00:23' during a conversation

*

OR

to activate

Send DTMF

The function is automatically cancelled when you hang up.

11

3.1

3

During a conversation

Other

Making a second call during a conversation

Paul

Conversation 00:23'

Enquiry call

2 ab c

5 jkl

3 def

6 mn o during a conversation number of second correspondent

Other methods for calling a second correspondent

2 ab c

5 jkl

3 def

6 mno

Dial directly the number for your call.

Name of second correspondent.

- To access the 'Redial' function (short press).

- Call back on the last 10 number dialled (press and hold).

Programmed line key.

To cancel your second call and recover the first:

John

Conversation 00:23 the first call is on hold

Enquiry off

OR

John

Conversation 00:23

Paul

Conversation 00:23'

If you make an error, hang up: your telephone will ring and you will recover your first call.

3.2

Answering a second call during a conversation

A second correspondent is trying to call you:

Paul

Conversation 00:23' during a conversation

„

Answer call displayed

Paul is calling name or no. of the caller displayed for 3 seconds

Take call

OR

John

Conversation 00:23 line key for which the first call is on hold icon is flashing

To return to your first caller and end the conversation in progress:

John

Conversation 00:23

Paul

In conversation key associated with the

'incoming call' icon

OR OR

3.3

Switching between calls (Broker call)

During a conversation, a second call is on hold.

To accept the second call:

John

Conversation 00:23 key associated with the

'incoming call'

icon

Paul

Conversation 00:52 your first call is placed on hold

12

3

3.4

Transferring a call

To transfer your call to another number:

Paul

Conversation 00:23'

2 ab c

5 jkl

3 def

6 mn o during a conversation calling a second person during a conversation

If the number receiving the transfer answers:

Call back

John

Conversation 00:23 the first call is on hold

During a conversation

„

After the conference, to leave your two correspondents talking together:

Call back

OR

3.6

Talk simultaneously to more than 2 correspondents

You are in a conference call with 2 correspondents. To add another correspondent to the conference:

Paul

John

00:23

Insert

Add

Conference

Number of participants:

2 ab c

5 jkl

3 def

6 mno

OR

correspondent’s name or number

You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above.

Transfer between two outside calls is not generally possible (depends on country concerned and system configuration).

3.5

Three-way conference with internal and/or external correspondents

(conference)

„

During a conversation, a second call is on hold:

John

Conversation 00:23

Conference

Paul

John

00:23 select the 'conference' function

„

Cancel conference and return to first correspondent (if conference is active):

End conference

„

Hang up on all correspondent (if conference is active):

End conference

OR

3.7

Placing a call on hold (hold)

Exclusive hold:

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

Put on hold

Paul

Conversation 00:23' during a conversation

Recover the call on hold:

Paul

On hold your call is placed on hold

Paul

On hold key associated with the

'incoming call' icon

Paul

Conversation 00:23'

13

3

Common hold:

To recover your call on any telephone in your system:

Hold

Paul

Conversation 00:23' during a conversation

Recover the call on hold from any telephone: your call is placed on hold

During a conversation

Paul

Conversation 00:23' key associated with the

'incoming call' icon

3.8

Placing an outside call on hold (parking) call Park/retrieve

You can place an outside call on hold and recover the call on another telephone:

Park the call

Paul

Conversation 00:23' during a conversation

A parking announcement message is displayed on the screen of the parking destination set.

To recover the parked call:

call Park/retrieve

To automatically take the parked call, pick up the handset of the parking destination set.

Settings

My services Consultation

menu

10:30 reach the 'Menu' page

Call pick up services

Park/retrieve call

3.9

Intrusion into an internal conversation

Your correspondent’s line is busy. If the number is not “protected” and if authorised, you can intrude into the call:

Intrusion Intrusion same key to exit

Protection against intrusion:

protection Intrusion press programmed key

2 ab c

5 jkl

3 def

6 mn o enter the number

Protection is cancelled when you hang up.

3.10

Adjust audio volume

During a call, to adjust the volume level of the loudspeaker or receiver:

Paul in conversation during a conversation

OR

adjust audio volume

If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator.

14

4.1

4

Sharing

Other

Answering the general bell call pick up Night service

When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

menu

10:30 reach the 'Menu' page

Consultation

Settings

Call pick up services

My services

Night service call pick up

4.2

Manager/secretary filtering

Screened list :

System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more secretaries.

From the manager’s or secretary’s telephone:

incoming calls are filtered by a chosen person

(secretary, etc.) press programmed key same key to cancel

Filtering is indicated on the manager’s telephone by the icon corresponding to the

“filtering” programmed key.

4.3

Call pick-up

You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.

If the telephone ringing is in your own pick-up group:

up Group call pick

Settings My services

menu

10:30 reach the 'Menu' page

Consultation Call pick up services

Group call pick up

If the telephone ringing is not in your pick-up group:

pick up Individual call

menu

10:30 reach the 'Menu' page

Call pick up services

Settings

Individ pick up

My services

2 ab c

5 jkl

3 def

6 mn o number of telephone ringing

Consultation

The system can be configured to prevent call pick-up on certain telephones.

15

4

4.4

Hunting groups

Hunting group call:

Certain numbers can form a hunting group and can be called by dialling the group number.

2 ab c

5 jkl

3 def

6 mn o

Group No.

Temporary exit from your hunting group:

hunting group Go out of

menu

10:30 reach the 'Menu' page

Consultation

Settings

Additional services

My services

Out hunting grp

2 ab c

5 jkl

3 def

6 mn o your group number

Return into your group:

group Go into hunting

menu

10:30 reach the 'Menu' page

Settings My services

Consultation Additional services

In hunting grp

2 ab c

5 jkl

3 def

6 mn o your group number

Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.

Sharing

4.5

Calling an internal correspondent on his/her pager

The number called does not answer and you know that the person called has a pager:

Paging

2 ab c

5 jkl

3 def

6 mno number called

2 ab c

5 jkl

3 def

6 mno number called paging in progress is displayed

Your correspondent can answer from any telephone in the system.

4.6

Answering a call on your pager

Paging answer

A call on your pager can be answered from any telephone within the system.

your pager beeps

Consultation Paging

menu

10:30 reach the 'Menu' page

Settings

Paging answer

2 ab c

5 jkl

3 def

6 mno your extension number

My services

16

4

4.7

Calling a correspondent on his/her loudspeaker

Your internal correspondent does not answer. If authorised, you can remotely activate your correspondent’s phone:

LS announce

Paul your correspondent does not reply you are connected to the loudspeaker on your correspondent’s phone (if he/she has the hands free function)

4.8

Sending a written message to an internal correspondent new text messa Send

Predefined msg

2 ab c

5 jkl

3 def

6 mno enter the number of the terminal to receive the message

OR

enter the first letters of the name

Text mail

Send a text message to xxx xxx select a predefined message

OR

To complete select a predefined message to complete

Text mail xxxxxx xxx complete your message

OR

Apply

Msg to create compose a new message

Sharing

4.9

Send a voice message copy

new voice message

2 ab c

5 jkl

3 def

6 mn o personal code display number of new and old messages

Consult

Forward msg

Text mail

Record your message

Exit

17

2 ab c

5 jkl

3 def

6 mn o number to be called

OR

Spell name

OR

#

correspondent’s name

Send send message

4.10

Sending a recorded message to a number / a distribution list

new voice message

2 ab c

5 jkl

3 def

6 mn o number to be called

Voice mail

Record your message record message

OR

2 ab c

5 jkl

3 def

6 mn o personal code

Send

Exit end of recording

Spell name

OR

#

correspondent’s name

Send send message

OR

Exit end of broadcast

4

4.11

Broadcasting a message on the loudspeakers of a station group

A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:

2 ab c

5 jkl

3 def

6 mn o number of broadcast group speak, you have 20 seconds

OR

The message will only be broadcast on terminals not in use and which have a loudspeaker.

Sharing

18

5

Keep in touch

2 ab c

5 jkl

3 def

6 mno number to be called

Other

5.1

Diverting calls to another number (immediate diversion)

The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).

Immediate forward diversion is acknowledged

You can make calls, but only the destination number can call you.

5.2

Diverting your calls to your voice message service

Imm fwd to VM diversion is acknowledged

5.3

When you return, consult recorded messages

The light indicates that messages have been received.

Consult new voice message

2 ab c

5 jkl

3 def

6 mn o personal code

Replay display name of sender, with date, time and ranking of message

OR

Erase listen to message

Call back

OR

call back sender of message

OR

Save archive the message erase message

Exit

OR

terminate consultation

19

5.4

Diverting calls to your pager

Radio paging

Callers will thus be able to contact you while you are moving around the company: diversion is acknowledged press programmed key

5.5

Forwarding your calls from the receiving terminal (“Follow me”)

Remote forward

You wish to receive your calls in your present location:

Use the “Follow me” function.

Other fwd Remote forward

2 ab c

5 jkl

3 def

6 mn o your extension number

OR

press programmed key

2 ab c

5 jkl

3 def

6 mn o your extension number diversion is acknowledged

5.6

Applying a selective diversion

You can forward your primary number and your secondary number or numbers to different sets.

Settings My services Consultation

menu

10:30 reach the 'Menu' page

Forward service Principal line selection

OR

Second line selection select the number to forward

2 ab c

5 jkl

3 def

6 mno number receiving diversion

5

5.7

Cancelling all diversions

Deactivate Deactivate forward

OR

programme another type of diversion

5.8

Cancelling a specific diversion programmed key corresponding to type of diversion

(group or selective)

5.9

Diverting calls when your line is busy (divert if busy)

Forward on busy

Callers will thus be able to contact you while you are moving around the company:

OR menu

10:30 reach the 'Menu' page

Forward on bus

2 ab c

5 jkl

3 def

6 mn o number receiving diversion

Forward diversion is acknowledged

Other fwd

OR

press programmed key

2 ab c

5 jkl

3 def

6 mn o number receiving diversion diversion is acknowledged

Keep in touch

5.10

Do not disturb on/off Do not disturb

You can make your terminal temporarily unavailable for all calls.

Settings My services Consultation

Do not disturb & locking

Do not disturb on/off diversion is acknowledged

Callers wishing to contact you will see the 'Do Not Disturb' message displayed on their sets when they try to call.

5.11

Leaving a recorded message for internal callers

You can leave a message on your terminal which will be displayed on the screen of the terminal calling you.

new text messa Fwd to text

Text mail

Fwd to text

OR

Predefined msg select a predefined message

Msg to create compose a new message

To complete

OR

Text mail xxxxxx xxx select a predefined message to complete

Apply complete your message

20

5

Keep in touch

5.12

Consulting written messages

The light indicates that messages have been received.

number of messages received new text messa Read message

Recall Save

OR OR

OR

call back sender of message

Text answer

OR

answer with a text message record message terminate consultation

OR

Next message next message display name of sender, with date, time and ranking of message

21

6

Managing your charges

Other

6.1

Charging your calls directly to business accounts

You can charge the cost of your outside calls to business account numbers.

Settings My services

menu

10:30 reach the 'Menu' page

Consultation Additional services

Business accoun code

2 ab c

5 jkl

3 def

6 mn o number of business account

6.2

2 ab c

5 jkl

3 def

6 mn o number required

Finding out the cost of an outside call made for an internal user from your terminal

My services Consultation

menu

10:30 reach the 'Menu' page

Consultation & callbacks

Settings

Charging informations

22

7.1

7

Programming your telephone

Other

Initializing your voice mailbox light flashes enter your personal code then record your name according to voice guide instructions

2 ab c

5 jkl

3 def

6 mn o enter new password again to confirm

OR

Apply

This password controls access to the programming and terminal locking functions by the user (default password: 0000).

Your personal code is used to access your voice mailbox and to lock your telephone.

7.2

Customising your voice greeting

You can replace the greeting message by a personal message.

No new voice message

2 ab c

5 jkl

3 def

6 mn o personal code

Normal prompt

OR

Perso options

Perso greeting to return to the default message

Accept apply

OR

Restart re-record a message

OR

Greeting msg

Voice mail

Greeting recording record message

Replay

Perso greeting

End end of recording replay message

7.3

Modify the password for your phone set

menu

10:30 reach the 'Menu' page

2 ab c

5 jkl

3 def

6 mn o old code

(4 digits)

Settings

2 ab c

5 jkl

3 def

6 mn o new code

(4 digits)

My phone

OR

Apply

Password

23

7.4

Modify the password for your voice mailbox

Password

No new voice message

2 ab c

5 jkl

3 def

6 mn o personal code

My password

Perso options

2 ab c

5 jkl

3 def

6 mn o new code

(4 digits)

#

Admin options

As long as your voice mailbox has not been initialized, personal code is 0000.

7

Programming your telephone

T

Adjust ringer volume while a call arrives:

7.5

Adjusting the audio functions

menu

10:30 reach the 'Menu' page

T

Choose the tune:

Settings My phone

Melody select the melody of your choice

(16 tunes)

T

Adjusting the ringer volume:

Ringing level

OR

select the volume of your choice:

(12 levels)

T activate/deactivate silent mode:

More options ¤ Silent mode × Silent mode to deactivate to activate

T

Activate/disable meeting mode (progressive ringing):

More options ¤ Progressive ringing to deactivate

T

Activate/deactivate discreet ring mode:

× Progressive ringing to activate

¤ One beep before ringing

OR

to deactivate

¤ Three beeps before ringing

Ringing

¤ One beep before ringing

OR

to activate

¤ Three beeps before ringing

Paul is calling your telephone rings

OR

adjusting the ringer volume

7.6

Adjusting screen brightness (Alcatel 4038/4039)

menu

10:30 reach the 'Menu' page

Settings My Phone

Contrast

OR

increase or decrease the contrast

7.7

Selecting the welcome page

This function is used to choose the page displayed by default on the telephone.

menu

10:30 Settings

My phone Homepage select the default page

24

7

Programming your telephone

7.8

Selecting language

menu

10:30 reach the 'Menu' page

2 ab c

5 jkl

3 def

6 mn o enter your personal password

Settings My phone select the language of your choice

Language

7.9

Program the keys for the Perso page or the add-on module

You can program call numbers and functions for the 'Perso' page keys and the add-on module keys.

10:30

PERSO

reach the 'Menu' page

„

To program a number: press the key you want to program

Speed dial to program a number

OR

Services to program a function

Speed dial

2 ab c

5 jkl

3 def

6 mn o enter the number enter the name

Apply apply

„

To program a function:

Services follow informations displayed on the screen

7.10

Programming direct call keys (F1 and F2 keys)

Speed dial press a programmable key (F1 or F2) to program a follow informations displayed on the screen number

OR

Services to program a function

7.11

Programming an appointment reminder

You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).

menu

10:30 reach the 'Menu' page

Appointment

Appointment hour

2 ab c

5 jkl

3 def

6 mno enter time of appointment

2 ab c

5 jkl

3 def

6 mn o dial the number of the appointment destination set

The 'Appointment programmed' icon is displayed on the welcome page.

At the programmed time, your telephone rings:

„

Other possibilities:

Modify modify contents of entry displayed

OR

Erase delete

25

If your calls are diverted to another terminal, the diversion is not applied to the reminder call.

To cancel your reminder request: menu

10:30 Appointment Erase reach the 'Menu' page

The 'Appointment programmed' icon disappears from the welcome page.

7

7.12

Identify the terminal you are on

The number of your telephone is displayed on the 'Info' page.

Access the Info page using the navigator.

Programming your telephone

7.13

Lock / unlock your telephone

menu

10:30 reach the 'Menu' page

Lock

2 ab c

5 jkl

3 def

6 mn o depending the displayed informations, enter your password or confirm your telephone is locked/unlocked

7.14

Configuring the audio jack of your telephone

By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker.

menu

10:30 reach the 'Menu' page

Headset

Settings My Phone Jack plug

OR

Hands-free

OR

Loudspeaker

7.15

Modify the associated number

The associated number can be a phone set number, the voice mail number or the pager number.

menu

10:30 reach the 'Menu' page

Settings My services Associate

2 ab c

5 jkl

3 def

6 mn o enter your personal password

Modify

2 ab c

5 jkl

3 def

6 mn o enter the new associated number acceptance of the programming is displayed

7.16

Create, modify or consult your intercom list (max. 10 numbers)

menu

10:30 reach the 'Menu' page

Interphony

Settings My services follow instructions given on display

26

7

Programming your telephone

7.17

Installing a Bluetooth® Wireless Technology headset (matching)

- Alcatel 4068

Before a Bluetooth® headset can be used, it must be correctly matched to the terminal. Before performing the matching operation, the headset must be in detectable mode*.

menu

10:30 reach the 'Menu' page

Add device

Settings My Phone Bluetooth apply your choice

Searches for Bluetooth® equipment; wait until the type of equipment detected and the address is displayed

2 ab c

5 jkl

3 def

6 mn o enter the PIN code of the headset *

Add select the relevant equipment acknowledgement message and display of the headset icon on the terminal screen

* Refer to the user documentation supplied with the headset.

7.18

Using a Bluetooth® Wireless Technology headset - Alcatel 4068

Refer to the user documentation supplied with the headset.

7.19

Removing a Bluetooth® Wireless Technology headset -

Alcatel 4068

menu

10:30 reach the 'Menu' page

Mydevices

Delete

Settings My Phone Bluetooth display of the different equipment matched select the equipment to be removed message acknowledging the equipment has been removed apply your choice

27

Guarantee and clauses

howtoc

Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice.

The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this user’s manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer.

Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products.

Earpiece may retain magnetic objects.

The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit.

Declaration of compliance

EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4038/4039/4068 product to be compliant with the essential requirements of Directive 1999/5/CE of the

European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer.

Alcatel 4068

This apparatus makes use of a frequency spectrum, which use is not harmonized throughout the countries of the EC. The frequency spectrum may be shared with other applications and its operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device is designed and manufactured not to exceed the emission limits for exposure to radio frequency energy in SAR (Specific Absorption Rate) set by the concerned countries (Federal Communications Commission for the United-States)

Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Copyright

© Alcatel Business Systems. 2005. All rights reserved.

MU19001BSAB-E610ed01-0805

28

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