DMT300 Series
Dishwasher
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
To receive more complete service,
please register your product at
www.samsung.com/global/register
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features of your new samsung
dishwasher
Your new Samsung Dishwasher will change the way you feel about doing
dishes. From its extra large capacity to its energy efficiency, your new Samsung
dishwasher has all the features to make your chores much less mundane.
1.Extra large capacity
The upper rack is slanted for larger dishes. The space has been maximized to accommodate
a variety of dish sizes.
2.Extremely quiet operation
Efficient noise control technology is used for the quietest possible operation. Your new
Samsung dishwasher will be quieter than ever.
3.Self-cleaning filter
Cleaning the filter yourself is a thing of the past! This product keeps food waste internally
while operating, then drains it automatically with the water.
4.Smart Digital leakage sensor
Samsung dishwasher is equipped with a unique Digital Leakage Sensor designed to detect
even the smallest traces of water. Located below the dishwasher, the sensor immediately
shuts off the electrical connection after detecting a leak saving you from the expensive
aftermath of a water-related emergency.
This manual contains important information regarding the use and care of your new Samsung
dishwasher. Refer to it for descriptions of the control panel, instructions on how to use the
dishwasher, and tips for making the most of its state-of-the-art features and technologies. The
cycle chart on page 22 offers an overview of the different cycles and the troubleshooting section
on page 23 tells you what to do if something goes wrong.
2_ features of your new samsung dishwasher
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safety information
Throughout this manual, you’ll see Warning
and Caution
notes. These
important safety instructions do not cover all possible situations that might occur.
It is your responsibility to use caution when installing, maintaining, and operating
your dishwasher. Samsung will not be liable for damages resulting from improper
use.
Important safety instructions
What the icons and signs in this user manual mean :
WARNING
CAUTION
CAUTION
Hazards or unsafe practices that may result in severe personal injury or
death.
Hazards or unsafe practices that may result in personal injury or property
damage.
To reduce the risk of fire, explosion, electric shock, or personal injury when
using your dishwasher, follow these basic safety precautions:
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicity.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call the service center for help.
WARNING - When using the dishwasher, follow basic precautions, including the
following:
Read all instructions before using the dishwasher.
As with any equipment using electricity, water and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operations and exercise care
when using it.
Install and level your dishwasher on an uncarpeted floor that can support its weight.
Your dishwasher must be properly grounded. Never connect it to an ungrounded outlet.
See page 11 for more information on grounding your dishwasher.
Connect the ground wire to the green ground connector in the terminal box.
Use the dishwasher only for its intended function.
Save these instructions
safety information _3
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safety information
Use only detergents or rinse agents recommended for use in a dishwasher, and keep them
out of the reach of children.
After unpacking the dishwasher, keep the packaging out of the reach of children.
When loading items to be washed:
- Locate sharp items so that they are not likely to damage the door seal.
- Load sharp knives with the handles up to reduce the risk of cut-type injuries.
Do not wash plastic items unless they are marked “dishwasher safe” or the equivalent.
For plastic items not so marked, check the manufacturer’s recommendations.
Do not touch the heating element during or immediately after use.
Do not operate the dishwasher unless all enclosure panels are properly in place.
Do not tamper with the controls.
Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
Do not push or place pressure on the door when it is open, as this may damage the
dishwasher or cause harm.
To reduce the risk of injury, do not allow children to play in or on the dishwasher.
To reduce the risk of fire or explosion:
- Under certain conditions, hydrogen gas may be produced in a hot water system that
has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot
water system has not been used for such a period, before using the dishwasher turn
on all hot water faucets and let the water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use
an open flame during this time.
Remove the door to the washing compartment when removing an old dishwasher from
service or discarding it.
Disconnect the power cable (or disconnect the circuit breaker) before servicing your
dishwasher.
Do not allow children to play in or on the dishwasher. They may harm themselves or
damage the dishwasher.
Do not repair, replace, or service any part of your dishwasher yourself. Disassembly, repairs
and modifications are permitted by authorized service technicians only. Work done by an
unauthorized person may void your warranty.
Before disposing of your dishwasher, remove the door of the washing compartment or the
door latch so that children or small animals do not get trapped inside.
Save these instructions
4_ safety information
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The dishwasher is extremely heavy. Do not attempt to move or carry the dishwasher by
yourself. Two or more people are needed to move a dishwasher and avoid potential injuries.
After the dishwasher is installed, check that the drain hose is properly connected and
that there is no leakage from the hose connectors. If the drain hose is loose, it may cause
property damage.
The water supply line is susceptible to breakage. As time goes by, it becomes less flexible.
Check the line periodically. If it is swollen, torn, cut or there is a water leak, replace it
immediately.
Do not put gasoline, solvents, or other flammable materials inside the dishwasher. Do not
wash dishes exposed to these materials.
Keep your dishwasher detergent out of the reach of children. Detergent has an adverse
effect on human organs. It contains elements for polishing and is corrosive. Avoid letting the
detergent come into contact with your skin and eyes.
Do not install the dishwasher near electrical components. Keep the dishwasher away from
open flames.
If the dishwasher is left unused for an extended period of time, turn off the water supply.
This dishwasher is intended for residential use only.
Before using your dishwasher
WARNING
WARNING
Tip-Over Hazard
- Do not use the dishwasher until it is correctly installed.
- Do not push down on an open door.
- Do not place excessive weight on the open door.
Electric Shock Hazard
Failure to follow these instructions can result in death, fire, or electric shock:
- Electrically ground the dishwasher
- Connect the ground wire to the green ground connector in the junction box.
- Do not use an extension cord.
Save these instructions
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contents
setting up your dishwasher
7
using your dishwasher
12
cleaning and maintaining your
dishwasher
20
22
cycles
troubleshooting
23
appendix
26
7Unpacking your dishwasher
7Checking parts
8Control panel
10Progress Lights
10Cycle selector
11Meeting installation requirements
12Basic guidelines
14Removing the plate support
15Adjusting the height of the upper rack
15Removing the upper rack
16Loading the lower rack
16Loading the upper rack
17Using the cutlery basket
18Using the dispenser
20Cleaning the exterior
20Cleaning the interior
20Cleaning the nozzles
21Storing your dishwasher
22Cycle chart
23Check these points if your dishwasher…
25Information codes
26Helping the environment
26Specifications
6_ Contents
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setting up your dishwasher
Be sure to have your installer follow these instructions closely so that your new
dishwasher works properly and that you’re not at risk of injury when washing
dishes.
Unpacking your dishwasher
Checking parts
When your dishwasher has been unpacked, make sure you’ve received all the parts shown below.
If your dishwasher was damaged during shipping, or if you do not have all the parts, contact Samsung
Customer Service at 1-800-SAMSUNG (726-7864)
01 setting up your dishwasher
• Once your new dishwasher has been delivered to you, carefully unpack it and check for any damage.
If the dishwasher has been damaged, make note of it on the waybill and keep a copy. Do not install the
dishwasher, and contact Samsung Customer Service at the number listed below.
• If there is no damage to the product, you can proceed with the installation. If you are going to install it
yourself, make sure to read through the installation guide and follow the directions inside.
• After unpacking your dishwasher, keep the packaging out of the reach of children to ensure their safety.
Drain hose
Lower nozzle
Air brake
Base
Dispenser
Vapor vent cover
Door
Middle nozzle
Upper rack
Lower rack
Cutlery basket
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setting up your dishwasher
Control panel
DMT300 Series
1
2
PROGRESS
LIGHTS
SANITIZE
The three Progress Lights turn on to show the progress of the current wash.
To the right of the Progress Lights, the Child Lock Light turns on when you
activate the Child Lock and the Rinse Aid Dispenser Light turns on when you
need to refill the Rinse Aid Dispenser.
The temperature rises to 162 ˚F (72 ˚C) in the final rinse cycle for high
temperature sanitization.
If you select the Sanitize option, the “Sanitize” indicator blinks when the water
temperature meets the sanitary temperature (over 155 ˚F (68 ˚C)), and then
illuminates for 10 minutes at the end of the cycle while it sanitizes.
The Sanitize feature is in accordance with NSF/ANSI Standard 184
for Residential Dishwashers. Certified residential dishwashers are not
intended for licensed food establishments. Your dishwasher is NSF
Certified. The cycle that is NSF certified is the Normal Cycle with the
sanitize option selected.
This option allows you to lock the buttons on the control panel.
Children will not be able to accidently start the dishwasher by pressing the
buttons on the control panel when this option is selected.
3
CHILD LOCK
When this option is selected, you can only operate Power button when
no cycle is running.
Activating/Deactivating - If you want to activate or deactivate this option,
hold down the Sanitize button for three(3) seconds.
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1
6
01 setting up your dishwasher
2
4
5
6
7
3
4
5
7
CYCLE
SELECTOR
You can select the appropriate wash cycle depending on the soil level of your
dishes. When you select a cycle, the indicator for that cycle lights up. If you
want to cancel the selected cycle, press the selected cycle button again.
If an error occurs during an operation, an error message is illuminated with a
warning sound. Refer to the information codes page.
CANCEL &
DRAIN
To cancel & drain a cycle currently running, hold down both the Heavy and
Delicate buttons for three (3) seconds.
POWER
When pressed, all indicator lights turn on and off and the most recently
finished cycle light lights up.
When the dishwasher is running and a selected cycle is finished, the “Clean”
light is illuminated for 10 minutes. The Power turns off automatically.
START & PAUSE
In Power on condition, close the dishwasher door and select the cycle and
desired options. Press the Start/Pause button to begin the cycle.
When you want to pause the dishwasher while running, press the Start/
Pause button and make sure to open the door slowly and carefully.
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setting up your dishwasher
Progress Lights
DMT300 Series
1
2
3
4
5
When the dishwasher is in a wash or rinse portion of a cycle, the Wash light is
illuminated.
When the dishwasher is in a drying portion of a cycle, the Dry light is
illuminated.
After the dishwasher has completed all portions of a cycle, the Clean light is
illuminated for 10 minutes if you have used a rinse agent and 30 minutes if
you have not. If you open the door when the Clean light is illuminated, it turns
off immediately.
1
WASH
2
DRY
3
CLEAN
4
CHILD LOCK
When you select Child Lock, the Child Lock indicator light is illuminated.
5
RINSE REFILL
When Rinse Refill remains illuminated, there is no rinse agent in the dispenser.
Refill the rinse aid dispenser.
Cycle selector
DMT300 Series
1
2
3
4
1
NORMAL
Use this cycle for regular dinner dishes.
2
HEAVY
Use this cycle for heavily soiled dishes, pots and pans, and dishes with heavy oil.
3
DELICATE
Use this cycle for normally soiled dishes or fragile items such as glassware.
4
QUICK
Use this cycle for lightly soiled dishes. Detergent is dispensed but no dry cycle is
initiated.
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Meeting installation requirements
Electrical supply and grounding
CAUTION
Never use an extension cord.
When preparing for installation, ensure that your power supply offers:
• A 120 Volt 60 Hz 15 AMP fuse or circuit breaker
• An individual branch circuit serving only your dishwasher
Your dishwasher must be grounded. If your dishwasher malfunctions or breaks down, grounding
will reduce the risk of electric shock by providing a path of least resistance for the electric
current.
01 setting up your dishwasher
To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding
must be done in accordance with the National Electrical Code ANSI/FNPA, No. 70 Latest
Revision and local codes and ordinances. It is the personal responsibility of the appliance owner
to provide adequate electrical service for this appliance.
Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
WARNING
GROUNDING INSTRUCTIONS
For a permanently connected appliance:
This appliance must be connected to a grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run with the circuit conductors and then connected to
the equipment-grounding terminal or lead on the appliance.
Water supply
Your dishwasher will fill properly when your water pressure is 20~120 psi (140~830 kPa). Water
pressure less than 20 psi (140 kPa) may cause water supply valve failure, preventing the water
supply valve from shut off completely. Or, it may take the dishwasher longer to fill than the
controls allow, causing your dishwasher to turn off. (A fill-time limit, designed to prevent
overflowing/flooding if an internal line becomes loose, is built into the controls.)
Most plumbing supply stores sell water supply lines of various lengths up to 10 feet (305
cm) long.
You can reduce the risk of leaks and water damage by:
• Making water faucets easily accessible.
• Turning off faucets when the dishwasher is not in use.
• Periodically checking for leaks at water supply line fittings.
WARNING
Before using your dishwasher for the first time, check all connections at the water supply valve
and faucets for leaks.
Flooring
For best performance, your dishwasher must be installed on a solidly constructed floor.
Never install your dishwasher on a platform or poorly supported structure.
Your dishwasher must be properly installed in accordance with the Installation Guide before it is used. If
you did not receive an Installation Guide with your dishwasher, you can receive one by visiting our website
at www.samsung.com.
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using your dishwasher
Basic guidelines
1. Open the door and load your dishes (see page 16).
- Place dishes into the upper and lower racks.
- Remove any food remains from the dishes before placing them in the rack(s).
- After placing the dishes into the racks, rotate the nozzles by hand to check whether any of the
dishes will interfere with them. Push the racks back so that they are in place.
2. Add detergent to the dispenser (page 18).
- Make sure to use only automatic dishwasher detergent.
- Refer to “Using the dispenser” on how to add detergent.
3. Press the Power button.
- When the Power button is pressed, the entire display turns on and off and the most recently
finished cycle light lights up.
- If “Rinse Refill” is illuminated, you should refill the rinse aid to improve the washing and drying
performance.
4. Close the door & select a cycle button (see pages 10 and 22).
- Press the appropriate cycle button depending on the soil level of the dishes
- When a cycle is selected, the cycle light is illuminated. If the cycle button is pressed again, the light
turns off and the cycle is canceled.
- On selecting a cycle according to the soil level of the dishes, see “Cycle Selector”.
5. Press the Start/Pause button.
- After you close the door and press the start button, the dishwasher starts the selected cycle after a
few seconds.
- The door must be firmly closed. If the door is slightly ajar, the selected cycle will not start
automatically.
6. When the wash cycle is completed.
- The Clean indicator light illuminates and the dishwasher sounds a chime.
- The power is automatically turned off.
CAUTION
When you want to load more dishes or pause the dishwasher while it is already running, press the
Start/Pause button and make sure to open the door slowly and carefully as there is a possibility of
injury from the hot steam inside the dishwasher. (If the door is opened while the dishwasher is running,
a safety mechanism is activated and stops the cycle.)
You should use rinse aids for better drying performance. You can further increase the drying
performance by additionally selecting the Sanitize option and increasing the water temperature.
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Do not wash the following items
WARNING
When using the dishwasher, try to arrange the dishes properly as described on page 16.
• You should remove food remains such as bones, fruit seeds, etc. and any other kind of
waste such as toothpicks, paper, etc. from the dishes as these may cause damage to the
dishes, create noise, or cause the dishwasher to malfunction.
• Select the appropriate cycle depending on the level of soil and the type of dishes.
• Use only the proper amount of detergent and rinsing agent.
02 using your dishwasher
WARNING
• Acrylic, Aluminum: Dishes with printed gold rim decoration may become discolored.
• Dishes treated with adhesive: Treated plastics, wood, ivory, copper and tin may come
loose.
• Plastics with a temperature tolerance less than 194 ˚F (90 ˚C) : Thin plastics wash and
dry poorly, and may be damaged due to elevated wash temperatures.
• Tin: Tin should be washed by hand and dried immediately as it may rust.
• Wooden utensils: Wooden items may crack.
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using your dishwasher
Removing the plate support
In the lower rack, the plate support can be easily removed to make room for large items such as pots and
pans.
To remove the plate support, lift up the handles (A). Then, refit the plate support, align it so it is in place, and
then push down on the handles (A).
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Adjusting the height of the upper rack
This Samsung dishwasher uses a rack able to accommodate larger sized plates. By adjusting the height of
the upper rack, you can make room for different size dishes. You can place dinner plates with a diameter of
14 in. (36 cm) into the lower rack and plates up to 12 in. (30 cm) in diameter into the upper rack.
02 using your dishwasher
DMT300 Series
To adjust the height of the upper rack, follow these steps:
1. Remove the upper rack following the directions in Removing the
Upper Rack below.
2. If you want to lower the upper rack, re-install the rack as shown in
Figure A to the right.
3. If you want to raise the upper rack, re-install the rack as shown in
Figure B to the right.
CAUTION
We recommend adjusting the height of the upper rack before loading
dishes into the rack, as the dishes may be damaged.
Removing the upper rack
To remove the upper rack:
Pull the upper rack towards the front and then remove it by lifting it up slightly and pulling it towards the
front as shown in figures below.
CAUTION
While the upper rack is removable, it must be installed for the dishwasher to operate properly.
If you attempt to operate the dishwasher without the rack, the dishwasher will be noisy and perform
poorly.
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using your dishwasher
Loading the lower rack
Load cookware (pots, pans, etc.), up to 14 in. (36 cm) in diameter into the lower rack. The lower rack has
been especially designed for dinner dishes, soup bowls, plates, pots, lids, casserole dishes and plates.
Load your plates into the center column of the rack so their open sides face towards the right. Load large
items such as pans and pots into the dishwasher so their open sides face downwards. We recommend
loading cups, stemware and small plates into the upper rack.
See the recommended loading patterns below.
14 place setting
12 place setting
10 place setting
Loading the upper rack
The upper rack has been designed for small plates, mugs, glasses and plastic items marked “dishwasher
safe”. Load your plates into the dishwasher so their open sides face forward.
Make sure the loaded dishes do not interfere with the rotation of the nozzle which is located at the bottom
of the upper rack. (Check this by rotating the nozzle by hand.)
14 place setting
12 place setting
10 place setting
Using the glass support
You can load cups or glasses onto the glass support. This is also very convenient for washing
wine glasses. Hang your wine glasses onto the pegs of the glass support.
You can fold the glass support back when it is not being
used.
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Loading the large items
02 using your dishwasher
You can load large items such as pans and pots into the lower
rack.
Make sure pot handles and other items do not interfere with
rotation of the nozzles.
Using the cutlery basket
The cutlery basket consists of two compartments.
Each knife, spoon, or fork can be placed separately into
the spoon stand to prevent chipping and discoloration.
DO NOT let any item extend through the bottom.
1
Small forks
2
Spoons
3
Knives
4
Large spoons and forks
5
Medium-sized forks
6
Remaining items
4
2
6
1
2
6
3
5
The cutlery basket can be used with the cover open. Refer to the
illustration below. Take care not to break the plastic hinge.
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using your dishwasher
Using the dispenser
Filling the detergent dispenser
1. Open the cover by pushing the cover latch downwards.
Cover latch
2. Add the recommended amount of detergent to the main
wash dispenser using the table below.
3. Close the dispenser cover. You will hear a ‘click’ when it is
closed correctly.
‘Click’
4. When Heavy cycle is selected, add the recommended
amount of detergent to the pre-wash dispenser using the
table below.
The cover opens automatically to dispense the detergent during the wash.
CYCLE
AMOUNT OF DETERGENT
Main wash dispenser
Pre-wash dispenser
Normal, Delicate, Quick
0.5 oz (15 g)
No detergent
Heavy
0.7 oz (20 g)
0.2 oz (5 g)
The numbers inside the dispenser refer to grams.
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Filling the rinse aid dispenser
Your dishwasher has been designed to use liquid rinse aid.
The use of a rinse aid greatly improves the drying performance after the final rinse.
2. Pour rinse aid into the opening until the indicator points to
“MAX.” Avoid overfilling the dispenser.
Avoid overfilling the
dispenser
02 using your dishwasher
1. Turn the dispenser knob counterclockwise to open the
cover.
3. Adjust the amount of rinse aid released during the rinse
operation.
You can adjust the amount over four levels (1~4). The
greater the number, the larger the amount of rinse aid
released. The factory default is 3.
When the rinse dispenser is filled up, it is good for about 40
washes.
4. Close the cover.
Turn the dispenser knob clockwise.
CAUTION
We strongly recommended using only liquid rinse aid.
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cleaning and maintaining your
dishwasher
Keeping your dishwasher clean improves its performance, reduces unnecessary
repairs, and lengthens its life.
Cleaning the exterior
It’s best to clean spills on the outside of your dishwasher as they occur. Use a soft damp cloth on the
control panel to gently wipe away spills and dust. Do not use benzene, wax, thinner, chlorine bleach, or
alcohol. These materials may discolor the inner walls and may cause stains. Do not clean the dishwasher by
sprinkling water over it and avoid letting water come into contact with any of the electrical parts.
If your dishwasher has a stainless steel door panel, it can be cleaned with a stainless steel cleaner for
Home Appliances or similar product using a clean and soft cloth.
Cleaning the interior
Clean the interior of your dishwasher periodically to remove any dirt or food particles. Wipe the inside of
the dishwasher and the inner part of the door with a wet dishcloth. We recommend filling the detergent
dispenser with dish detergent, and then running the dishwasher empty periodically using either the Normal
or Quick cycle with the sanitize option. This will keep your dishwasher clean.
If white spots and odor are still present in your dishwasher, run the Normal cycle with the dishwasher empty
and without detergent until it flushes. Then, interrupt the cycle and put an 8 ounce cup of white vinegar into
the lower basket. Close the dishwasher and let the cycle finish.
Do not remove the Seal tub front (the long rubber seal enclosing the opening of the dishwasher).
Cleaning the nozzles
CAUTION
If the cleaning performance of your dishwasher is continually low or the nozzles seem clogged, you can
clean each of the nozzles. When removing the nozzles, take care as they may break.
Lower nozzle
1. Check whether the nozzle holes are clogged by food particles.
2. If cleaning is needed, remove the nozzle by
pulling it upwards.
3. Clean the nozzle and push it back into
place.
4. Check whether the nozzle is engaged
correctly by rotating it by hand.
20_ cleaning and maintaining
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Middle nozzle
03 cleaning and maintaining
1. Pull the upper rack towards the front and
remove it.
2. Check whether the nozzle holes are
clogged by food particles.
3. If cleaning is needed, remove the nozzle.
4. To remove the nozzle, unfasten and
remove the nut, and remove the nozzle.
5. Clean the nozzle, insert it again and fasten
the nut.
6. When fastening the nut, rotate it firmly by
hand.
7. Check whether the nozzle is engaged
correctly by rotating it by hand.
Upper nozzle
1. Check whether the nozzle holes are
clogged by food particles.
2. If cleaning is needed, remove the nozzle.
3. To remove the nozzle, pull out the upper
rack first, remove the duct connected to
the nozzle from the tub bracket, and then
remove the nozzle. To remove the bracket,
use tools such as a screwdriver.
4. Clean the nozzle and connect it to the
duct.
5. Insert the duct into the bracket.
6. Check whether the nozzle is engaged
correctly by rotating it by hand.
Storing your dishwasher
If you need to store your dishwasher for an extended period of time, first drain and disconnect it, as your
dishwasher may be damaged if water is left in the hoses and internal components before storage.
After draining and disconnecting the dishwasher, be sure to turn off the water supply valve and circuit
breaker.
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cycles
Cycle chart
( : Basic, : Flexible step)
Cycle
Prewash1
Prewash2


Normal
Heavy
Main wash
Rinse1
Rinse2



117 ˚F ~138 ˚F
(47~59 ˚C)








122 ˚F (50 ˚C)
Dry






158 ˚F (70 ˚C)
[162 ˚F (72 ˚C)]


140 ˚F (60 ˚C)
122 ˚F (50 ˚C)
Quick
Last Rinse
[Sanitize]
135 ˚F (57 ˚C)
[162 ˚F (72 ˚C)
149 ˚F (65 ˚C)
Delicate
Rinse3


140 ˚F (60 ˚C)
[162 ˚F (72 ˚C)]

Water
[gal(ℓ)]
Time
(min)
3.9~7.9
(14.7~30)
135~165
9.2 (34.8)
193
5.2 (19.7)
120
5.2 (19.7)
81
• The numbers in parentheses in the Last Rinse column represent the temperature when Sanitize is
selected. The wash time is the same.
• When Normal cycle is selected, the  (flexible) steps can be eliminated depending the amount of soil on
the dishes.
• If you select the Delicate cycle, the Sanitize option is disabled to prevent damage to delicate china and
glassware.
• The wash time varies depending on the added steps.
• The wash time may vary depending on the water pressure, drain conditions, and temperature of the
supplied water.
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troubleshooting
Check these points if your dishwasher…
PROBLEM
SOLUTION
The door is not closed completely.
Check that the door is latched and
closed completely.
No cycle is selected.
Select a cycle.
The power cable is not connected.
Connect the power cable properly.
The water supply does not work.
Check that the water supply valve is
open.
A circuit breaker is opened.
Reset the circuit breaker.
Only cold water is being supplied.
Check that the water supply line is
connected to a hot water supply.
(Additional time is required to heat
cold water.)
There is water left over from the last
cycle.
Insert detergent without loading
dishes, and run the Normal cycle to
clean the dishwasher.
Drain hose is obstructed.
Contact a qualified service technician
to remove any obstruction from the
drain hose.
The dishwasher is not being used
daily or soiled dishes have been left
in the unit too long.
With the dishwasher empty and
no detergent, place a glass with 8
ounces of vinegar upright into the
lower rack, and then run a Normal
cycle.
The drain hose is folded or clogged.
Straighten the hose.
An inappropriate cycle was selected.
Select a cycle according to the
number and soil level of the dishes,
as directed in this manual.
The water temperature was low.
Connect the water supply line to a
hot water supply.
Dishwasher detergent was not used.
Use a automatic dishwasher
detergent.
Low water pressure.
The water pressure should be
between 20 and 120 psi (140 ~ 830
kPa).
A nozzle is clogged.
Clean the nozzle.
The dishes were loaded improperly.
Rearrange the dishes so they do not
interfere with the nozzle rotation and
the detergent dispenser operation.
It’s taking too long with
an operation or cycle.
Has a bad odor.
Has water remaining
after the cycle has
finished.
There are food particles
remaining on dishes.
Does not dry dishes well.
05 troubleshooting
Will not start.
POSSIBLE CAUSE
There is no rinse aid in the dispenser. Check the dispenser and add rinse
aid.
The temperature of the water is low
when the dishwasher is running.
Use rinse aid with the Sanitize
option.
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troubleshooting
PROBLEM
There are spots and film
left on dishes.
Is too noisy.
POSSIBLE CAUSE
SOLUTION
The water temperature was low.
For best performance, the
temperature of the supplied water
should be 120 ˚F (49 ˚C).
The amount of detergent was
inappropriate.
Use the appropriate amount of
automatic dishwasher detergent.
Too many dishes have been loaded.
Load only an appropriate number of
dishes.
The dishes were loaded incorrectly.
Load your dishes as recommended.
(See page 16.)
Low water pressure.
The water pressure should be
between 20 and 120 psi (140 ~ 830
kPa).
Improper detergent was used.
Use automatic dishwasher
detergent.
There is no rinse aid.
Check the dispenser and add rinse
aid.
The water is too hard.
Add a water softener.
Sound is generated when the
dispenser cover is open.
Sound is generated when the drain
pump is operating in an early stage.
This is normal operation.
The dishwasher is not level.
Ensure the dishwasher is level.
Foreign material (screw, plastic
piece, etc.) is in the pump chamber.
Contact a qualified service technician
to remove foreign material from the
pump chamber.
There is a ‘chopping’ sound because Rearrange the dishes.
a nozzle is bumping against the
dishes.
Leaves glasses with a
dim polish.
The water supplied is soft and too
much detergent was used.
Underload the dishwasher and use a
rinse aid to minimize this.
Aluminum dishes were included in
the wash load.
Remove the marks on the dishes
using a low sensitivity cleaner.
Leaves a yellow or brown This is caused by coffee and tea
film on the inside of the
soils.
dishwasher.
Remove the soils using a spot
cleaner.
Does not have any lights
lit up.
The power is not connected.
Connect the power cable.
The circuit breaker has failed.
Check the circuit breaker.
Does not have a
smoothly rotating nozzle.
The nozzle hole is clogged with food
particles.
Clean the nozzle hole.
Has a bent upper rack
after loading dishes.
The dishes are not loaded properly.
Load your dishes as recommended.
(See page 16.)
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Information codes
Information codes are displayed to help you better understand what is occurring with your dishwasher.
If your dishwasher have any problem, below CODE SYMBOL light(s) is(are) blinked.
If you see any of the codes below, select the Cancel and Drain option, and then follow the directions under
Solution.
CODE SYMBOL
MEANING
SOLUTION
Heater error
High temperature
Heating error.
Functional error. With the dishwasher empty, add
detergent, and then run a cycle.
If the problem continues, go to your house circuit
breaker panel, set the dishwasher’s circuit breaker
switch to off, and then contact an authorized
Samsung service center.
05 troubleshooting
Temperature Sensor
error
Low-level water error
Water supply error
Check whether the water supply valve is closed, the
water supply is suspended or the water inlet valve or
line is frozen or clogged by foreign particles.
If the problem continues, close the water supply
valve, and then contact an authorized Samsung
service center.
High temperature
Water supply error
Check the temperature of the supplied water. If it
is higher than 176 ˚F (80 ˚C), a functional error may
occur with the dishwasher.
Drain error
Check whether the drain hose is clogged or folded. If
the problem continues, close the water supply valve,
and then contact an authorized Samsung service
center.
Over-level water error
Leakage error
Functional error. Close the water supply valve and
go to your house circuit breaker panel, set the
dishwasher’s circuit breaker switch to off, and then
contact an authorized Samsung service center.
Button error
Functional error. Turn off the dishwasher and try to
start it again.
If the problem continues, contact an authorized
Samsung service center.
Door open warning
Functional error. Make sure to close the door
properly. If the problem continues, contact an
authorized Samsung service center.
For any codes not listed above, call 1-800-SAMSUNG (1-800-726-7864).
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appendix
Helping the environment
• Your dishwasher is manufactured from recyclable materials. If you decide to dispose of it, please
observe local waste disposal regulations. Cut off the power cable so that the appliance cannot be
connected to a power source.
• Remove the door so that animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
Specifications
Model
DMT300RFS, DMT300RFB, DMT300RFW
Type
Dishwasher
Wash capacity
14 place setting
Power
120 V/60 Hz AC only,
15 A circuit breaker
Wash temperature
Normal 138 ˚F (59 ˚C)
Wash type
Rotating nozzle spray
Rinse temperature
Normal 135 ˚F (57 ˚C)
Dry type
Air vent dry system
Standard amount of
used water
Normal 7.9 gal (30 ℓ)
Used water pressure
20 ~ 120 psi
(140 ~ 830 kPa)
Number of wash
cycles
Standard 4 cycles
Dimensions
(Width×Depth×Height)
Built-in
23 ⅞ x 24 ¾ x 33 ⅞ in. (605 x 627 x 860 mm)
Wash motor
185 W
Heater
1100 W
Rated power usage
Weight
Unpacked 104 lb (47 kg)
26_ appendix
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warranty
SAMSUNG DISHWASHER
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by USA: SAMSUNG ELECTRONICS AMERICA,
INC./CANADA: SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
One (1) Year All Parts and Labor, Five (5) Years Printed Circuit Board, Racking (Labor Charges for in-home
service starting from the 2nd year is customer’s responsibility), and Lifetime Stainless Door Liner & Tub
for leakage. Samsung will replace your unit with same or current model (that is better or equivalent in
functionality) (Labor related to replacement is customer’s responsibility).
This limited warranty begins on the original date of purchase, and is valid only on products purchased and
used in the United States/Canada. To receive warranty service, the purchaser must contact SAMSUNG for
problem determination and service procedures. Warranty service can only be performed by a SAMSUNG
authorized service center. The original dated bill of sale must be presented upon request as proof of
purchase to SAMSUNG or SAMSUNG’s authorized service center. SAMSUNG will provide in-home service
during the warranty period at no charge, subject to availability within the contiguous United States/Canada.
In home service is not available in all areas.
To receive in-home service, product must be unobstructed and accessible to the service agent. If service
is not available, SAMSUNG may elect to provide transportation of the product to and from an authorized
service center.
SAMSUNG will repair, replace, or refund this product at our option and at no charge as stipulated herein,
with new or reconditioned parts or products if found to be defective during the limited warranty period
specified above. All replaced parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90)
days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal,
noncommercial use of this product and shall not apply to the following: damage that occurs in shipment;
delivery and installation; applications and uses for which this product was not intended; altered product or
serial numbers; cosmetic damage or exterior finish; accidents, abuse, neglect, fire, water, lightning, or other
acts of nature or God; use of products, equipment, systems, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG
that damage this product or result in service problems; incorrect electrical line voltage, fluctuations and
surges; customer adjustments and failure to follow operating instructions, maintenance and environmental
instructions that are covered and prescribed in the instruction book; product removal and reinstallation;
problems caused by pest infestations. This limited warranty does not cover problems resulting from
incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for
instructions, or fixing installation errors. SAMSUNG does not warrant uninterrupted or error-free operation of
the product.
warranty _27
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warranty
EXCEPT AS SET FORTH HEREIN, THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS
OR IMPLIED, AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY
IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR
PURPOSE. NO WARRANTY OR GUARANTEE GIVEN BY ANY PERSON, FIRM, OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE
FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY
OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR
INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS
BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS,
DAMAGE, OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR
PROPERTY ARISING OUT OF THE USE, MISUSE, OR INABILITY TO USE THIS PRODUCT. THIS LIMITED
WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This
warranty gives you specific rights, and you may also have other rights, which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
In USA
SAMSUNG ELECTRONICS AMERICA, INC. – CONSUMER ELECTRONICS CUSTOMER SERVICE
400 Valley Road, Suite 201, Mt. Arlington, NJ 07856
1-800-SAMSUNG(726-7864)
www.samsung.com/us
In CANADA
SAMSUNG ELECTRONICS CANADA, INC. – CONSUMER ELECTRONICS CUSTOMER SERVICE
55 Standish Court, Mississauga, Ontario L5R 4B2 Canada
1-800-SAMSUNG(726-7864)
www.samsung.com/ca
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memo
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Questions or Comments?
Country
CALL
OR VISIT US ONLINE AT
USA
1-800-SAMSUNG(726-7864)
www.samsung.com/us
CANADA
1-800-SAMSUNG(726-7864)
www.samsung.com/ca
Code No. DD68-00062A_EN
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