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user documentation TFT/HB101PUxyyy-zzzz TFT/HV101PUxyyy-zzzz Document Ordercode: DOC/PROTOUCH_WIDE Revision Date Author Modification 0.1 10.01.2018 D. Lagler Preliminary version 0.2 08.02.2018 D. Lagler Added squealing sound to errata 1.0 12.03.2018 D. Lagler First released version 1.1 27.03.2018 D. Lagler Product variants included 1.2 26.09.2018 D. Lagler Operating conditions corrected 1.3 04.10.2018 D. Lagler Change in lower operating temperature (cold start) 1.4 14.03.2019 D. Lagler Added VESA mounting version 1.5 01.07.2019 J. Berner Added workaround for SDCard Interface bug DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Page 1 of 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 Contents 1 Introduction 1.1 General Remarks 1.2 Explanation of Symbols 1.2.1 Danger warnings 1.2.2 Warnings indicate the following: 1.2.3 Information pictograms indicate the following: 1.3 Copyright note 1.4 Contents of this Documentation 1.5 Additional Products and Documents 1.5.1 Hardware Products 1.5.2 Software Products 1.5.3 Documents 1.6 Items delivered 1.1.1. Built-in version 1.1.2. VESA mount version 1.7 Installation 1.8 Safety Recommendations and Warnings 1.8.1 General warnings 1.8.2 EMC 1.8.3 Electro Static Discharge 1.8.4 Battery 1.8.5 Hot surface 1.9 Life Cycle Information 1.9.1 Transportation and Storage 1.9.2 Assembly and Installation 1.9.3 Operation 1.9.4 Maintenance and Repair 1.9.5 Disposal 1.9.6 RoHS 1.9.7 WEEE 2 Product Description 2.1 Introduction 2.1.1 Benefits of Syslogic`s Projected capacitive touch panels 2.1.2 Intended use of Projected Capacitive Touch Panels 2.2 Device Variants 2.3 Accessories 2.4 Features 2.4.1 HBxxxPU8yyy-zZZZ 2.4.2 HVxxxPU8yyy-zZZZ 2.4.3 Power supply 2.4.4 COM 1 2.4.5 COM 2 (only on selected products; see 2.2) 2.4.6 CAN Interface (only on selected products; see 2.2) 2.4.7 USB Interface 2.4.8 Ethernet LAN Interface 2.4.9 Frontside Status LEDs 2.4.10 Antennas (only on selected products) DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved 5 5 5 5 5 6 6 6 6 6 6 6 7 7 7 7 7 7 7 8 8 8 8 8 8 8 8 9 9 9 10 10 10 10 10 11 11 11 12 13 13 14 14 15 16 16 16 Seite 2 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.5 2.6 2.7 2.4.11 Internal connectors CMOS Battery Fuse USB 2.0 mPCIE slot Touch Screen 2.5.1 Basic functions of the touch screen Display brightness 2.6.1 Modifying display brightness using BIOS setup Maintenance 2.7.1 Removing Service Cover 2.7.2 Replace Main Fuse TFT/HBxxxPU8yyy-zZZZ TFT/HVxxxPU8yyy-zZZZ Replace Fuse 2.7.3 Cleaning the glas front 2.7.4 Cleaning the metal housing 2.7.5 Spare parts 17 17 17 17 18 19 19 19 19 20 20 22 22 23 24 24 24 25 3 Installation Description 3.1 Mounting 3.1.1 TFT/HBxxxPU8yyy-zZZZ 3.1.2 TFT/HVxxxPU8yyy-zZZZ 3.2 Installation and cabling 3.2.1 Introduction 3.2.2 Powering the PROTOUCH-WIDE System 3.2.3 Cabling the interfaces 3.2.4 Grounding 3.2.5 Cabling of communication links 26 26 26 28 29 29 29 29 30 31 4 Technical Data 4.1 General Electrical Data (based on Compact8 IPC) 4.2 EMI / EMC Specification 4.3 Mechanical Data 4.3.1 HB101PU8yyy-zZZZ 4.3.2 HV101PU8yyy-zZZZ (tbd) 4.4 Use cases 32 32 34 35 35 36 37 5 Firmware 5.1 Software Structure 5.2 Firmware Functions 5.3 Application Programming Interface (API)w 5.4 Supported Operating System 38 38 38 38 38 6 Product Revision History 6.1 Hardware 6.2 Firmware 6.3 Errata 39 39 39 40 DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 3 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 7 Manufacturer Information 7.1 Contact 7.2 Warranty 7.3 RMA Service 41 41 41 41 List of Tables Tab. 1 Tab. 2 Tab. 3 Tab. 4 Tab. 5 Tab. 6 Tab. 7 Tab. 8 Tab. 9 Tab. 10 Tab. 11 Tab. 12 Tab. 13 Tab. 14 Tab. 15 Tab. 16 Tab. 17 Tab. 18 Tab. 21 Tab. 22 Projected capacitive touch panel versions Projected capacitive touch panel accessories Power supply connector P1 (1x4 pin) Serial Port COM1 Serial Port COM2 CAN port on DSUB-9 male (9 pin) USB1/2 Interface Connector P20 (Dual Type A) USB3/4 Interface Connector P21 (Dual Type A) Ethernet Twisted Pair Interface Connectors (RJ45) Frontside Status LEDs Pinout mPCIe slot TFT/HBxxxPU8x16-xxx Mounting dimensions HVxxxPU8yyy-zZZZ VESA dimensions General Absolute Maximum Ratings General Recommended Operating Conditions Maximum cable length General Electrical Characteristics General Switching Characteristics Hardware Revision State Firmware Revision State 10 11 13 13 14 14 15 15 16 16 18 26 28 32 32 32 33 34 39 39 List of Figures Fig. 1 Fig. 2 Fig. 3 Fig. 4 Fig. 5 Fig. 7 Fig. 9 Fig. 10 Fig. 11 Fig. 6 Fig. 7 Fig. 8 HBxxxPU8yyy-zZZZ (Front) HBxxxPU8yyy-zZZZ (Back) HVxxxPU8yyy-zZZZ (Front) HVxxxPU8yyy-zZZZ (Back) Modify default value of backlight Remove rear case of TFT/HVxxxPU8yyy-zZZZ devices Required Cut out HBxxxPU8yyy-zZZZ Screws to hold the mounting Frame Fully installed PROTOUCH-WIDE Additional grounding of the cable shields at the entry point of a cabinet Isolated communication link Non-isolated communication link with common chassis potential 11 11 12 12 19 23 26 27 27 30 31 31 Related Documents [1] Syslogic Datentechnik AG, «SL - Industrial PC/COMPACT8,» [Online]. Available: https://www.syslogic.com/ProductDocuments/deu/DOC_COMPACT8_SL_V1.5.pdf. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 4 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 1 Introduction 1.1 General Remarks The content and presentation of this document has been carefully checked. No responsibility is accepted for any errors or omissions in the documentation. Note that the documentation for the products is constantly revised and improved. The right to change this documentation at any time without notice is therefore reserved. Syslogic is grateful for any help referring to errors or for suggestions for improvements. The following registered trademarks are used: IBM-PC, PC/AT, PS/2 SPI I2C WINbloc CompactFlash Intel Atom Windows Embedded Compact Windows Embedded Standard trademarks of IBM Corporation trademark of Motorola trademark of Philips Corporation trademark of Weidmüller Interface GmbH trademark of SanDisk Corporation trademark of Intel Corporation trademark of Microsoft Corporation trademark of Microsoft Corporation All other trademarks appearing in this document are the property of their respective company. 1.2 Explanation of Symbols 1.2.1 Danger warnings The following information is for your personal safety and the prevention of damage to the product described or connected devices. Safety instructions and warnings for the prevention of danger to the life and health of users or service personnel and for the prevention of damage are highlighted in this document by the pictograms specified below. Warning and Information pictograms are shown in this document. 1.2.2 Warnings indicate the following: Death, serious injury or substantial material damage may occur if the related safety measures are not implemented. The individual “Warning” pictograms have the following meaning: Attention! General! Is an instruction that must be observed in order to ensure protection before, while and after using the device. The correct procedure must be observed. Attention! Electric shock! Persons may be exposed to dangerous voltages in electrical installations. There is a danger of electric shock if a live part is touched. Attention! Observe ESD measures! Electrostatic discharge may destroy electronic components. Attention! Hot surfaces Keep clear of surfaces. They may be hot. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 5 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 1.2.3 Information pictograms indicate the following: Important information about the product or the relevant section of the document requiring the particular attention of the reader is marked as followed: Indicates important and instructional information. 1.3 Copyright note This documentation is the intellectual property of Syslogic Datentechnik AG, which also has the exclusive copyright. Any modification of the content, duplication or reprinting of this documentation, as well as any distribution to third parties can only be made with the express permission of Syslogic Datentechnik AG. Syslogic Datentechnik AG does not accept any liability for damages arising from the use of any incorrect or incomplete information contained in this documentation or any information missing. All brand and product names are trademarks or registered trademarks of the owner concerned. 1.4 Contents of this Documentation This document addresses to system integrators, programmers and instructed installation and maintenance personal working with the PROTOUCH-WIDE system. It provides all information needed to configure setup and program the product. For further information consult the documentation of the mounted Mainboard e.g. DOC/IPC_SL8-E. 1.5 Additional Products and Documents 1.5.1 Hardware Products The following hardware products are useful together with this documentation: – IPC/COMPACT-8 Documentation ; see [1] 1.5.2 Software Products There are no additional software products except operating systems: – Operating Systems: check chapter 5.4 for a list of supported implementations. 1.5.3 Documents For details regarding the integrated IPC see separate produc t documentation e.g. DOC/IPC_SL8-E. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 6 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 1.6 Items delivered 1.6.1 Built-in version - 1x 1x 1x TFT/HB101PUxyyy-zZZZ Fixing Frame with M3x6 and M3x8 securing screws Power supply connector Weidmüller BCZ 3.81/04/180F SN SW (1792970000) 1.6.2 VESA mount version - 1.7 1x 1x 4x TFT/HV101PUxyyy-zZZZ Power supply connector Weidmüller BCZ 3.81/04/180F SN SW (1792970000) M4x8 securing screws for VESA100 mounting Installation The installation of the system is described in chapter 2.7.5 this documentation. For details regarding the integrated IPC see separate product documentation e.g. DOC/IPC_SL8-E. 1.8 Safety Recommendations and Warnings The products are intended for measurement, control and communications applications in industrial environments. The products must be assembled and installed by specially trained people. The strict observation of the assembly and installation guidelines is mandatory. The use of the products in systems in which the life or health of persons is directly dependent (e.g. life support systems, patient monitoring systems, etc.) is not allowed. The use of the products in potentially explosive atmospheres requires additional external protection circuitry which is not provided with the products. In case of uncertainty or of believed errors in the documentation please immediately contact the manufacturer (address see chapter 7.1). Do not use or install the products if you are in doubt. In any case of misuse of the products, the user is solely liable for the consequences. 1.8.1 General warnings Important note Ensure that the power supply is disconnected from the device before working on the device (connecting interfaces, replacing flash cards, batteries, opening the enclosure, etc.). Important note The output voltage of the external power supply shall be SELV and shall be limited power source according to clause 2.5 EN 60950-1. Please read the safety instructions of the power supply before installing/connecting the device. 1.8.2 EMC Important note This is a Class A product and not intended to be used in domestic environment. The product may cause electromagnetic interference. Appropriate measures must be taken. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 7 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 1.8.3 Electro Static Discharge Electronic boards are sensitive to Electro-Static Discharge (ESD). Please ensure that the product is handled with care and only in an ESD protected environment. Otherwise a proper operation is not guaranteed. 1.8.4 Battery Maintenance of battery Empty batteries may leak. Check battery status flag and replace the battery to avoid loss of date (RTC) and damage to the product. Changing batteries Danger of explosion if the battery is not correctly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Never short the battery. 1.8.5 Hot surface Attention! Hot surfaces Make sure the device is not hot before mounting or changing the installation. The device may be hot and may cause burs. 1.9 Life Cycle Information 1.9.1 Transportation and Storage During transportation and storage the products must be in their original packing. The original packing contains an antistatic bag and shockabsorbing material. It is recommended, to keep the original packing in case of return of the product to the factory for repair. Note that the packing is recyclable. 1.9.2 Assembly and Installation Observe the EMI-precautions against static discharge. Carefully read the installation documentation before unpacking the product. The installation procedures must be strictly observed. Note that deviations from the installation guidelines may result in degraded operational reliability or in unfavourable EM-radiation or EM-susceptibility. 1.9.3 Operation The operating environment must guarantee the environmental parameters (temperature, power supply, etc.) specified in the technical specification section of this document. The main functionality of the product is defined by the application program. The application program is not part of the delivery by Syslogic but are defined, developed and tested by the customer or a system-integrator for each specific application. Refer to the respective documentation for more information. 1.9.4 Maintenance and Repair In the rare case of a product hardware-failure or malfunction, the complete product should be exchanged. The faulty product must be returned to the factory for repair. Please use whenever possible the original packing for return of the product (EMI and mechanical protection). DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 8 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 1.9.5 Disposal At the end of the lifespan the PROTOUCH products must be properly disposed. PROTOUCH products contain a multitude of elements and must be disposed like computer parts. Some of the PROTOUCH products contain batteries which should be properly disposed. 1.9.6 RoHS The products of the PROTOUCH-WIDE family are designed and produced according to the Restriction of Hazardous Substances (RoHS) Directive (2011/65/EU). 1.9.7 WEEE The products of the PROTOUCH family are not designed ready for operation for the end-user and are not intended for consumer applications. According to Waste Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) Syslogic takes back defective devices for proper disposal at the point of sale. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 9 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2 Product Description 2.1 Introduction 2.1.1 Benefits of Syslogic`s Projected capacitive touch panels The product meets all the requirements of state-of-the-art advanced Panel Computer. The TFT technology makes a wide range of applications possible with a perfect and clear picture on an absolutely flat surface. The product is available in different screen sizes. A metal housing with a solid front frame and scratch resistant glass protects the device A Robust touch screen technology is used. The product is a rugged information, display and input device that are specially developed for operation in harsh environments providing a front protection of IP65. The absolutely flat PCT (Projected capacitive Touch) touch panel offers the latest Multi-Touch technology. PCT Touch Screen can be used with fingers or with special capacitive touch or thin latex gloves or pens/stylus. The touchscreen is self-calibrating. Reliably during long and rugged periods of use and requires little care and maintenance. The Product is available for long term. 2.1.2 Intended use of Projected Capacitive Touch Panels The Projected Capacitive Touch Panel is designed for: – Visualization and process control – PLC visualization – General control and automation tasks – Industrial use – For medical technology – For multi-media systems – Operation in the ambient conditions specified in the technical data This device description is designed as a reference guide for the installation, connection, operation and maintenance of all versions of the Projected Capacitive Panel, and also provides all the relevant technical data. 2.2 Device Variants The Projected capacitive touch panels are available in the following versions: Order code Flat screen Mounting type Memory CPU 2nd serial port TFT/HB101PU8G13-102E TFT/HB101PU8H19-102E TFT/HV101PU8G13-102E TFT/HV101PU8H19-102E 10.1” WXGA 10.1” WXGA 10.1” WXGA 10.1” WXGA Flush mounting Flush mounting VESA mounting VESA mounting 2GB 4GB 2GB 4GB Intel E3825 dual core 1.3GHz Intel E3845 quad core 1.9GHz Intel E3825 dual core 1.3GHz Intel E3845 quad core 1.9GHz RS232 RS232 RS232 RS232 TFT/HB101PU8G13-122E TFT/HB101PU8H19-122E TFT/HV101PU8G13-122E TFT/HV101PU8H19-122E 10.1” WXGA 10.1” WXGA 10.1” WXGA 10.1” WXGA Flush mounting Flush mounting VESA mounting VESA mounting 2GB 4GB 2GB 4GB Intel E3825 dual core 1.3GHz Intel E3845 quad core 1.9GHz Intel E3825 dual core 1.3GHz Intel E3845 quad core 1.9GHz CAN CAN CAN CAN Tab. 1 Projected capacitive touch panel versions DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 10 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.3 Accessories The following accessories are not necessarily supplied with the device. These parts could be ordered additionally or downloaded under www.syslogic.com: Accessories Order code Type designation Description TouchDriver Touch driver software Built-in touch driver software for Windows / Linux / Android Tab. 2 2.4 Projected capacitive touch panel accessories Features For detailed information regarding the built-in IPC see DOC/COMPACT8-SL-E 2.4.1 HBxxxPU8yyy-zZZZ USB 1/2 (P20) USB 3/4 (P21) Ground Terminal Power Supply Ethernet LAN1 ANT 1 + 2 Fig. 1 COM1 RS232 Ethernet LAN2 COM2 RS232/CAN HBxxxPU8yyy-zZZZ (Front) ANT 3 - 5 Fig. 2 HBxxxPU8yyy-zZZZ (Back) DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 11 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.2 HVxxxPU8yyy-zZZZ USB 1/2 (P20) USB 3/4 (P21) Ground Terminal Power Supply Ethernet LAN1 COM1 RS232 Ethernet LAN2 Fig. 3 COM2 RS232/CAN HVxxxPU8yyy-zZZZ (Front) ANT 1 - 3 Fig. 4 HVxxxPU8yyy-zZZZ (Back) DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 12 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.3 Power supply The processor and its peripherals are powered by a non-isolated, integrated power supply which generates all internal voltages. Device Connection Weidmueller BCZ 3.81/04/180F SN BK (Ordercode 1792970000) Power Supply requirements: • • • The power supply used must fulfil surge protections according to the application. Always use a short circuit protected power supply. Do not use power supplies wires or cables longer than 3m. Pin Signal Marking Remarks 1 +24VDC_AUX VAUX Additional, permanent power supply 2 Fail/Remote on/off PF Power fail input 3 +24VDC VDC +10V..+30V 4 GND GND GND (/shield) Tab. 3 1 4 Power supply connector P1 (1x4 pin) For normal operation the external power supply has to be connected to the pins 3 (+24VDC) and 4 (GND) of the connector P1. Pin 1 (+24VDC_AUX) is used to extend battery life time if the device main power is disabled. Pin 2 is used as an input for either a power fail on remote on/off signal. For details regarding the power management see separate product documentation DOC/COMPACT8-SL-E 2.4.4 COM 1 Serial port 1 has standard RS232 signals on a standard DSUB-9 connector on the front (COM1). The serial port has a fixed base address of 3F8H. COM1 uses hardware interrupt 4, interrupt configuration may be changed in CMOS setup SIO configuration. Device Connection RS232 The Serial Port COM1 is available on DSUB-9 Pin Number Signal Pin Number Signal 1 DCD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RI 5 Tab. 4 GND Serial Port COM1 DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 13 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.5 COM 2 (only on selected products; see 2.2) Serial port 2 is available with standard RS232 signals on a standard DSUB-9 connector on the front (COM2). The serial port has a fixed base address of 2F8H. COM2 uses hardware interrupt 3, interrupt configuration may be changed in CMOS setup SIO configuration. Device Connection RS232 The Serial Port COM2 is available on DSUB-9 Pin Number Signal Pin Number Signal 1 DCD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RI 5 GND Tab. 5 Serial Port COM2 2.4.6 CAN Interface (only on selected products; see 2.2) Serial port 2 is available as a CAN 2.0b interface using standalone SJA1000-similar PCIe CAN controllers. The controller is compatible with PEAKSystem PCIe CAN controller and includes a license to use the PEAK-System drivers. CAN i/o base address and interrupt enumerated by PCIe BIOS. Device Connection CAN The CAN interface is available on DSUB-9 Important Note 120 Ohm termination resistors must be connected externally Pin Number Signal Pin Number Signal 1 no connection 6 no connection 2 CAN Low 7 CAN High 3 CAN Ground 8 no connection 4 no connection 9 no connection 5 no connection Tab. 6 CAN port on DSUB-9 male (9 pin) DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 14 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.7 USB Interface The PROTOUCH-WIDE features an OHCI/EHCI and a XHCI compatible USB host controller having assigned the base address and IRQ at boot time by the PCI-BIOS. All ports support USB 2.0 devices and port 1 supports USB 3.0 devices with Superspeed. Device Connection The USB interface uses two standard A type double USB connector on the front for USB ports 1/2 and 3/4. P20 bottom USB port 1 Pin Number P20 top USB port 2 Signal Pin Number Signal 1 VBUS 1 VBUS 2 D- 2 D- 3 D+ 3 D+ 4 GND 4 GND 5 SSRX- 5 - 6 SSRX+ 6 - 7 SSGND 7 - 8 SSTX- 8 - 9 SSTX+ 9 - Tab. 7 USB1/2 Interface Connector P20 (Dual Type A) P21 bottom USB port 3 Pin Number P21 top USB port 4 Signal Pin Number Signal 1 VBUS 1 VBUS 2 D- 2 D- 3 D+ 3 D+ GND 4 GND 4 Tab. 8 USB3/4 Interface Connector P21 (Dual Type A) Important Note Maximum cable length allowed for USB connection is 3 m. If longer cables are used, special overvoltage and filtering elements must be installed to comply with the requirements of EMI/RFI CE-certification. Only use high quality industrial USB devices with sufficient EMI compatibility. Use shielded cables for maximum EMI protection. Drawing excessively power might disturb operation. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 15 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.8 Ethernet LAN Interface The PROTOUCH-WIDE features up to two PCI Ethernet controller having assigned the base address and IRQ at boot time by the BIOS. The Ethernet interface drives two LED’s (yellow and green) integrated into the RJ45 connector for status information. The meaning of the LED activity is programmable (normally set by the low-level driver). LAN1 and LAN2 feature Intel I210 Ethernet controllers supporting 10/100/1000Mb/s. Both interfaces support Auto Negotiation and Auto MDIX functions. Check manufacturer’s datasheets for detailed information. No configuration options are available for the Ethernet device. Device Connection The Ethernet interfaces use the standard RJ45 Gigabit connector on the front for 100 shielded or unshielded Twisted Pair cabling. Pin Number 1 MD0+ 2 MD0- 3 MD1+ 4 MD2+ 5 MD2- 6 MD1- 7 MD3+ 8 Tab. 9 Signal Remarks MD3Ethernet Twisted Pair Interface Connectors (RJ45) 2.4.9 Frontside Status LEDs The four colored LEDs on the front side show the following states: LED Signal Remarks Red up STOP signal For programming see DOC/COMPACT8-SL-E Green down Board ready For programming see DOC/COMPACT8-SL-E Aux LED For programming see DOC/COMPACT8-SL-E Disk activity SATA/CFast only Green up Yellow down Tab. 10 Frontside Status LEDs 2.4.10 Antennas (only on selected products) If the device is equipped with a radiotelecommunication device the respective signals are available on standard SMA or SMA-RP connectors, depending on the radiotelecommunication technology. Important Note Maximum cable length allowed for antenna connections is 2.8 m. If longer cables are used, special overvoltage and filtering elements must be installed to comply with the requirements of EMI/RFI "CE"certification. Only use high quality industrial devices with sufficient EMI compatibility. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 16 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.4.11 Internal connectors CMOS Battery The CMOS battery supplies the necessary power required to maintain the CMOS settings and configuration data in the UEFI flash chip. The specified battery type is CR2450N(3V, 540mAh) or CR2477(3V, 950mAh). Because the self-discharge of all lithium batteries increases rapidly at high temperatures the battery life time decreases by a great amount. To prevent battery leakage scheduled service/replacement is recommended. Please contact the battery manufacturer for further details and calculation assistance for battery life time calculation. Fuse The main fuse protects the system against destruction in case of high energy distortions on the power line. For replacement, the system must be opened in an ESD protected environment. Only an entitled instructed person is allowed for this operation. Replacement fuse type is Littelfuse 452004.MRL (4A slow-blow). USB 2.0 Depending on the installed PC board the PROTOUCH-WIDE offers several internal USB connectors whereof one is used to connect the touchpanel. Please contact technical support for further details and assistance. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 17 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 mPCIE slot The PC board offers a mPCIe slot for inserting different removable mPCIe cards Pin Signal Pin Signal 1 WAKE# 2 +3.3V 3 NC 4 GND 5 NC 6 +1.5V 7 CLKREQ# 8 UIM_PWR 1 9 GND 10 UIM_DATA 1 11 REFCLK- 12 UIM_CLK 1 13 REFCLK+ 14 UIM_RESET 1 15 GND 16 NC 17 NC 18 GND 19 NC 20 W_DISABLE# 21 GND 22 PERST# 23 PERn0 24 +3.3V 25 PERp0 26 GND 27 GND 28 +1.5V 29 GND 30 SMB_CLK 31 PETn0 32 SMB_DATA 33 PETp0 34 GND 35 GND 36 USB_D- 37 GND 38 USB_D+ 39 +3.3V 40 GND 41 +3.3V 42 LED_WWAN# 43 GND 44 LED_WLAN# 45 NC 46 LED_WPAN# 47 NC 48 +1.5V 49 NC 50 GND 51 NC 52 +3.3V 53 GND 54 GND Tab. 11 1 Pinout mPCIe slot Availability of SIM interface depends on installed PC board DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 18 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.5 Touch Screen The devices use an Ilitek Ili2511 chipset. 2.5.1 Basic functions of the touch screen The touch screen operates using the PCT (Projected Capacitive Touch) technology. Therefore, the touch must be manipulated using fingers, thin latex or special gloves or pens/styluses that are made for use with capacitive touch panels. Depending on the driver version and Operating System the PCT touch supports Multi-touch up to 5 points. Which means you can operate the touch screen with more than one finger for drawing or selecting. 2.6 Display brightness Display brightness can be manipulated either in the BIOS setup or using the driver interfaces in the operating system. Defining the default display brightness in BIOS has the advantage that the brightness is defined already at start-up and boot sequence. If change of the brightness is required after start-up it is required to use the boot driver interface. For further details on manipulating display brightness refer to the manual of the operating system. If required display brightness may be manipulated by I/O Register access. If required contact manufacturer’s sales. 2.6.1 Modifying display brightness using BIOS setup To modify the brightness in BIOS Setup utility follow this procedure: 1. Start up the device while pressing [del]-key 2. As the BIOS Setup Utility shows up press left to select menu “Advanced” then down to select option “Graphics” 3. In the Advanced/Graphics menu select Backlight settings and enter desired value 4. Press [F10] key and confirm to safe changings to quit Fig. 5 Modify default value of backlight DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 19 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.7 Maintenance To replace the battery or the C-Fast Data storage it is required to remove the service cover. Shutdown the system and disconnect from power supply and all other connections Make sure the device has cooled down to room temperature Only open the device in an ESD protected area Danger of explosion if battery is incorrectly replaced. Replace only with same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. 2.7.1 Removing Service Cover TFT/HBxxxPU8yyy-zZZZ 1. 2. Disconnect device from power. Remove the two knurled screws highlighted and remove the cover. 3. After removing the cover the C-Fast and the battery slot are accessible. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 20 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 C-Fast holder 4. Battery Please install the service cover before operating the Projected capacitive touch panel. TFT/HVxxxPU8yyy-zZZZ 1. Loosen the screws on the service cover Tool: Pozidriv screw driver number 1 2. Remove the service cover 3. After removing the cover the battery and the C-Fast slot are accessible. Battery C-Fast holder 4. Please install the service cover before operating the Projected Capacitive Touch Panel. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 21 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.7.2 Replace Main Fuse TFT/HBxxxPU8yyy-zZZZ 1. Loosen the four screws fixing the housing Tool: Torx screwdriver T10 2. Carefully remove the PC box Important Note Be careful not to tear the cables for display and touch 3. Detach the cables to the display and touch DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 22 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 TFT/HVxxxPU8yyy-zZZZ 1. Loosen the eight screws fixing the housing Tool: Torx screwdriver T10 Fig. 6 Remove rear case of TFT/HVxxxPU8yyy-zZZZ devices 4. Carefully remove the PC box Important Note Be careful not to tear the cables for display and touch 5. Detach the cables to the display and touch DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 23 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 Replace Fuse 1. 2. Locate the fuse right behind the power connector Extract with tweezers and replace with same type (Littelfuse 452004.MRL) Main Fuse 2.7.3 Cleaning the glas front For cleaning the glass front please use a soft cloth and a standard glas cleaning detergent. Even though the touch controller is optimized to detect cleaning it may happen that input signals are generated. Prevent unwanted and potentially dangerous actions while the front is being cleaned. Prevent the system from unwanted and dangerous actions while the front is being cleaned. Make sure the device has cooled down to room temperature 2.7.4 Cleaning the metal housing For cleaning the metal housing please use a soft cloth and a metal polish. Do not use a coarse scouring cloth, scouring powder or solvent. Cleaning should only be carried out when the device is switched off! Make sure the device has cooled down to room temperature DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 24 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2.7.5 Spare parts Designation Type Order number Power supply 24V Desktop Power Supply 60W - 4 pole PSU/DT24V60W-4 CMOS battery CR2450N(3V, 540mAh) CPN/CR2450N CMOS battery CR2477(3V, 950mAh) CPN/CR2477N Fuse 4A slow-blow Littelfuse 452004.MRL Tab. 12 Spare parts DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 25 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 3 Installation Description 3.1 Mounting 3.1.1 TFT/HBxxxPU8yyy-zZZZ Mounting the device requires the following steps: 1. The desired mounting place must have a cut out and wall thickness regarding the following overview. Front cut out dimensions Device # TFT/HB101PU8yyy-zZZZ Tab. 13 W [mm] 259 -0/+1 H [mm] 178 -0/+1 Edge radius Wall thickness R [mm] max. 3 D [mm] 1 to 5 TFT/HBxxxPU8x16-xxx Mounting dimensions W D R R H R Fig. 7 R Required Cut out HBxxxPU8yyy-zZZZ Mounting Angle: Mounting Angle must be 90° Cooling Space: To ensure cooling leave at least 10cm of free space around product. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 26 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 2. Fig. 8 Remove the screws highlighted in red and then remove the mounting frame. Screws to hold the mounting Frame 3. 4. 5. Insert the projected capacitive touch panel from the front into the cut out and make sure that the sealing fits properly. Reattach the mounting frame and fix it into place by reattaching the screws highlighted in red. Required torque: 1.3Nm The product is now installed properly. Wall Projected capacitive touch panel Fig. 9 Fully installed PROTOUCH-WIDE DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 27 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 3.1.2 TFT/HVxxxPU8yyy-zZZZ All TFT/HVxxxPU8yyy-zZZZ are equipped with a VESA100 (100x100mm) mounting system delivered with M4x8 Philips screws. To mount the device follow these steps: 1. 2. Remove the screws from the back of the device Screw the device to the VESA100 mounting frame. Maximum thickness of the frame is 3mm. If using a thicker frame replace the screw. The screw must not fit more than 8mm and must fit least fit 5mm. Fix the device with a torque of 1.3Nm. W x 4x M4 X H1 Device # TFT/HV101PU8yyy-zZZZ Tab. 14 X [mm] W [mm] H 1[mm] 100 87 58 HVxxxPU8yyy-zZZZ VESA dimensions Mounting Angle: Mounting Angle must be 90° ± 15° Cooling Space: To ensure cooling leave at least 10cm of free space around product. For best thermal performance use spacer M4 x 5mm between the VESA mounting frame and the device DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 28 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 3.2 Installation and cabling 3.2.1 Introduction Installation and cabling of the PROTOUCH-WIDE system has to be done with great care; the correct cabling is essential for high operational reliability and the correct grounding is necessary for protection and EMC. To meet the requirements of CE-certification all cables must be shielded. The enclosure must be connected to ground via the designated fastener (see 1.1for details). Important Note To meet the requirements of EMI/RFI CE-certification, correct mounting, installation and cabling of the PROTOUCH-WIDE system according to these guidelines is absolutely necessary. 3.2.2 Powering the PROTOUCH-WIDE System The logic supply voltage, i.e. the power driving the electronic circuits (motherboard and extensions) is internally generated from the 12/24VDC power supply input. Remember that the power supply is non-isolated. The power supply has to be connected according to paragraph 2.4.3 . When selecting the external power supply, the maximum power dissipation of the system has to be considered. Please make sure that the input voltage does not exceed the recommended operating range otherwise the electronics board could get damaged and correct operation cannot be guaranteed. Use an overload protected power supply to prevent damage in case of a short inside the system. The AC/DC power supply must fulfil the requirements for EMI/RFI CE-certification. 3.2.3 Cabling the interfaces Use appropriate cabling for all interfaces. Shielded cabling is required to meet the EMI/EMC limits. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 29 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 3.2.4 Grounding The system can be grounded using the designated grounding fastener or screw thread with appropriate cable end sleeve. In some cases, it is recommended to connect the shields of the cables to chassis potential at the entry point into the housing cabinet as shown in Fig. 10. If the cables enter a hermetically closed cabinet, use special 360-degree metal clamps (EMI/RFI protected types which contact to the cable shield). Important Note Grounding of the cable’s shields using pig-tail wires is not recommended because of their high impedance at high frequencies. It is better to clamp the shields onto a grounded copper rail. IIndustrial PC System Cabinet Clamping screw nonisolated shield Chassis Cables Fig. 10 Additional grounding of the cable shields at the entry point of a cabinet DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 30 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 3.2.5 Cabling of communication links If the communication ports are non-isolated ports, cable shields have to be connected to chassis potential on both sides of the interconnection cable. If the cable is very long, a thick copper wire (10 mm 2) for potential adjustment is highly recommended. Fig. 12 shows a non-isolated system with common chassis ground. Some of the communication ports are galvanically isolated ports. In such cases the shield of the interconnection cable must be wired to chassis potential only on one side of the cable. Fig. 11 shows an isolated system with independent grounds. Important Note Grounding of the cable’s shields using pig-tail wires is not recommended because of their high impedance at high frequencies. It is better to clamp the shields onto a grounded copper rail. IPC System Nr. 1 IPC System Nr. 2 I/O I/O Communication Link 24 VDC 24 VDC Opto 0 VDC 0 VDC 100E 100E Abschirmung/Shield Isolated Node Unisolated Node Achtung: keine Verbindung des Kabelmantels mit dem Chassis Do not connect cable-shield with chassis, floating operation Zentraler Erdpunkt am Chassis Central Grounding Point Fig. 11 Zentraler Erdpunkt am Chassis Central Grounding Point Isolated communication link IPC System Nr. 1 IPC System Nr. 2 I/O I/O Communication Link 24 VDC 24 VDC 0 VDC 0 VDC 100E 100E Abschirmung/Shield Unisolated Node Unisolated Node Potential-Ausgleichsleitung min. 10 2mm Kupfer Copper-wire for Potential Adjustment, min. 102 mm Zentraler Erdpunkt am Chassis Central Grounding Point Fig. 12 Zentraler Erdpunkt am Chassis Central Grounding Point Non-isolated communication link with common chassis potential DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 31 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 4 Technical Data 4.1 General Electrical Data (based on Compact8 IPC) Important Note Do not operate the PROTOUCH-WIDE outside of the recommended operating conditions. Otherwise lifetime and performance will degrade. Operating the board and the display outside of the absolute maximum ratings may damage the hardware. Absolute Maximum Ratings Parameter Symbol min nom isolation logic to chassis (AC, 60s, 500m a.s.l., Ta=25°C) 100 500 Isolation Ethernet to logic (AC, 60s, 500m asl, Ta=25°C) 1500 Vrms creepage distance logic to chassis and PCB boarder 0.5 mm creepage distance Ethernet to logic 1.0 mm creepage distance Ethernet to chassis and PCB boarder 1.0 mm storage temperature range Unit Vrms -30 25 80 Symbol min nom max internal logic supply voltage Battery backup voltage Vcc Vbatt 10 2.7 12/24 3.0 30 3.3 Vdc V operating temperature range Ta -302 653 °C Operating humidity (not condensing) Rh 8 90 % Tab. 15 Tst max °C General Absolute Maximum Ratings Recommended Operating Conditions Parameter USB 2.0 Supply Current Iusb2 500 mA USB 3.0 Supply Current Iusb3 1000 mA Tab. 16 General Recommended Operating Conditions Maximum cable length Interface Maximum Length RS232 <30m USB 2.0 <3m USB 3.0 <3m Ethernet <100m Tab. 17 Comment Maximum cable length 2 Cold start up: -20°C 3 depending on specific use case; see 0 DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 32 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 Electrical Characteristics (over recommended operating range, unless otherwise noted) Parameter Symbol general parameters Power Consumption TFT/Hx101PU8G13-zZZZ4, Brightness 100% min typ max Unit Ptot 15 W Brightness 70% Ptot 13 W Power Consumption TFT/Hx101PU8G13-zZZZ6, Brightness 30% Ptot 10 W Power Consumption TFT/Hx101PU8G13-zZZZ5, Power Consumption TFT/Hx101PU8H19-zZZZ7, Brightness 100% Ptot 20 W Power Consumption TFT/Hx101PU8H19-zZZZ8, Brightness 70% Ptot 18 W Power Consumption TFT/Hx101PU8H19-zZZZ9, Brightness 30% Ptot 15 W power fail / remote on/off inactive state PFhigh 2.3 Vp V active state PFlow -0.5 2.3 V 4 5 uA 2 4 uA RTC backup battery Vbatt loading (Vcc=off) Ibat(off) Vbatt loading (Vcc=on) Ibat(on) Backup time with new CR2450N battery (Ta=25°C) t(rtcbup) 6 7 years Backup time with new CR2450N battery (Ta=50°C) t(rtcbup) 3 3.5 years Backup time with new CR2477N battery (Ta=25°C) t(rtcbup) 8 9 years Backup time with new CR2477N battery (Ta=50°C) t(rtcbup) 3.5 4 years 2.35 2.5 LOWBAT* trip point VRT trip point (RTC Valid RAM and Time Flag) 2.65 V 1.3 V USB Overcurrent Limit USB on internal connector P23 Ilimit 2.8 A all other USB connectors Ilimit 1.5 A Tab. 18 General Electrical Characteristics 4 2 x ETH, 50%Cpu load, 100% Backlight, ~850cd/m2 5 2 x ETH, 50%Cpu load, 70% Backlight, ~600cd/m2 6 2 x ETH, 50%Cpu load, 30% Backlight, ~250cd/m2 7 2 x ETH, 50%Cpu load, 100% Backlight, ~850cd/m2 8 2 x ETH, 50%Cpu load, 70% Backlight, ~600cd/m2 9 2 x ETH, 50%Cpu load, 30% Backlight, ~250cd/m2 DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 33 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 Switching Characteristics (nominal conditions) Parameter Symbol min nom processor clock (TFT/HxxxxPU8G13-zZZZ) fcpu 1.33 GHz processor clock (TFT/HxxxxPU8H19-zZZZ) fcpu 1.91 GHz UART base clock fuart 1.8459 COM1/2/3/4 baud rate MHz 115.2 Watchdog timeout (short period) Tw 70 Watchdog timeout (long period) Tw 1.0 Timer base clock ftimer 140 ms 1.6 2.25 s 1.19318 MHz +/-100 Timer base clock aging +/-5 frtc kbaud 100 Timer base clock accuracy Real Time Clock base clock max 32.768 ppm ppm/year kHz Real Time Clock accuracy (25°C) +/-20 ppm Real Time Clock temperature coefficient -0.04 ppm/(°C)² Real Time Clock aging +/-3 ppm/year LCD inverter brightness PWM base clock Tab. 19 4.2 fpwm 16 kHz General Switching Characteristics EMI / EMC Specification The PROTOUCH-8 system fulfills the following standards: Emission: EN55032 / CISPR 32 Class A EN55011 / CISPR 11 Class A Immunity: EN55024 / CISPR 24 Class A EN61000-6-2 / EN61000-6-1 Important Note The PROTOUCH-WIDE system is a class A system for industrial applications. It is not indented for use in residential or home applications. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 34 von 41 user documentation 4.3 Mechanical Data 4.3.1 HB101PU8yyy-zZZZ DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Page 35 of 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 4.3.2 HV101PU8yyy-zZZZ DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 36 von 41 user documentation 4.4 Use cases To give an idea on how to operate the device in good condition several us cases have been defined to help system integrators choose the best way on how to install the PROTOUCH-WIDE Mounting CPU GPU Backlight Display on-time Airflow through max. ambient position 90° load 30% load 20% dimming 100% (~850cd/m2) all the time device 1m/s temperature 55°C 90° 30% 20% 50% (~425cd/m2) all the time 1m/s 58°C 20% 100% (~850cd/m2) all the time 2.5m/s 60°C (~425cd/m2) all the time 2.5m/s 65°C 5min on/10min off none 60°C 90° 30% 90° 30% 20% 50% 90° 30% 20% 20% (~170cd/m2) To ensure proper operation of the device keep inside temperature below 70°C. Operation at 70+0 −5 °𝐶 inside temperature is only possible during 240 consecutive hours. For this the temperature sensor on the SL8 board can be used; see [1] for details Important Note Maximum ambient temperature is highly dependent on mounting, air flow and CPU/GPU load; with the Intel Thermal Monitoring Technologies the processor automatically reduces the internal CPU when the critical thermal trip points are reached to prevent damage. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Page 37 of 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 5 Firmware 5.1 Software Structure The x86 CPU board based PC/104 system is based on the following software structure: BIOS (Basic Input/Output System) – Power On Self Test (POST) – Initialization of standard peripheral devices – Boot procedure for the Operating System Note : Refer to the BIOS documentation for detailed information OS (Operating System) – Initialization of additional peripheral devices – Start procedure for the Application Programs Note : Refer to the OS documentation for detailed information Application Programs – Initialization of SL8 system, communications and external devices – Start procedure for the Control Tasks Note : Refer to the Application Programs documentation for detailed information 5.2 Firmware Functions The SL8 board is setup with BIOS firmware. Some standard PC/AT peripheral devices (e.g. VGA, Keyboard/Mouse, Serial Ports, SATA interface) are directly supported by the BIOS, BIOS extensions and Operating Systems. Some peripheral devices (e.g. Ethernet) are directly supported by standard communication software (e.g. TCP/IP stacks, TCP packet drivers) others need special programming according to the freely available sample software IPC/IOCOMSW-1A (e.g. Watchdog). Please refer to the appropriate documentation for detailed information. 5.3 Application Programming Interface (API)w The SL8 system does not contain any special API beside the installed BIOS. Refer to the BIOS and Operating System documentation for API specifications. 5.4 Supported Operating System Syslogic offers and supports Windows and Linux Debian operating systems. Please visit www.syslogic.com for the latest releases. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 38 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 6 Product Revision History 6.1 Hardware This paragraph lists the different hardware revisions of the PROTOUCH-WIDE delivered beginning with the first production lot. Note that prototypes are not included and must be returned to factory for upgrade or replacement. All information listed in this document relies on definitive state hardware. Therefore, this information may be incompatible with the prototyping hardware. Important Note This document always covers the newest product revision listed in Tab. 20. Please contact the manufacturer’s technical support for upgrade options. Board Identification Product (see product label) Revision Remarks TFT/HB101PU8G13-N102E #2.0 Improved display/touch unit TFT/HB101PU8G13-N122E #2.0 Improved display/touch unit TFT/HB101PU8H19-N102E #2.0 Improved display/touch unit TFT/HB101PU8H19-N122E #2.0 Improved display/touch unit TFT/HV101PU8G13-N102E #1.0 TFT/HV101PU8H19-N102E #1.0 Tab. 20 6.2 Hardware Revision State Firmware This paragraph lists the different firmware versions of the PROTOUCH-WIDE systems delivered beginning with the first production lot. Note that prototyping boards are not included and must be returned to factory for upgrade or replacement. All information listed in this document relies on definitive state hardware. Therefore, this information may be incompatible with the prototyping board hardware. Board Identification (see product label) TFT/xxyyyPU8G13-N1xxE #xx TFT/xxyyyPU8H19-N1xxE #xx Tab. 21 BIOS Build Date Remarks L1R021BA 09.03.2018 3.1, Default CMOS settings for USB adjusted L2R021BA 09.03.2018 3.1, Default CMOS settings for USB adjusted Version Firmware Revision State DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 39 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 6.3 Errata This paragraph lists some important errata of the current SL8 boards to enable workarounds in user software. Additional errata might be present, but a workaround is already implemented in the BIOS. It is important therefore that neither the application software nor the operating systems reprograms the processor chipset's configuration registers. Note that prototype board errata (boards with revision #0) are not listed here. Contact Syslogic technical support for prototype board information. Additional errata of the processor chipset can be found at: https://www.intel.com/content/dam/www/public/us/en/documents/specification-updates/atom-e3800-family-spec-update.pdf IOCHCK#/Watchdog-NMI bug (not working) Problem When Watchdog is configured to activate an NMI or signal IOCHCK# on PC/104 interface is activated, the NMI service routine is not called. Implication IOCHCK#/Watchdog-NMI not usable. Workaround none. Correction This bug might be a BIOS problem and will be corrected in a future BIOS release. SDCard Interface bug (not working with some SDCard types) Problem The Intel processor chipset contains several issues in SD and SDIO Hostcontroller which can disturb normal operation of the SDCard interface. Implication Some SDCard types will not work reliable. Workaround Some of the issues have already been solved by a BIOS workaround, some are dependent on OS drivers and some are not fixable. Check with Syslogic for a list of working SDCard types. Some SDCards work if the BIOS setting Advanced > SCC Configuration > SCC eMMC Support is set to eMMC AUTO MODE. Additionally, SDR25 Support for SD Card should be set to enabled. Changes only become active when the BIOS is exited with Save Changes and Exit Correction Some of the issues might be solved by new BIOS and/or OS driver releases, but some are not fixable. Squealing sound Problem Problem with the PWM dimming of the display Implication At some brightness levels a squealing sound might occur Workaround Change brightness Correction Solved in revision 2.0 Important Note This document always covers the latest product revision listed in Tab. 20 Please contact the manufacturers technical support for upgrade options. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 40 von 41 Protouch-wide: user documentation DOC/PROTOUCH-WIDE; V1.5 7 Manufacturer Information 7.1 Contact Our distributors and system integrators will gladly give you any information about our products and their use. If you want to contact the manufacturer directly, please send an email message containing a short description of your application and your request to the following address or use one of the information or technical support request forms on our internet homepage: Syslogic Datentechnik AG Taefernstrasse 28 CH-5405 Baden-Daettwil/Switzerland e-mail: Web: T: F: 7.2 [email protected] www.syslogic.com +41 56 200 90 40 +41 56 200 90 50 Warranty Our products are covered by a world-wide manufacturer’s warranty. The warranty period starts at the delivery time from our official distributor to the customer. The duration of the warranty period is specified in the respective product catalogs and the offers. All products carry a date code and a job number for identification. The manufacturing data and deliveries are registered in a high-level Quality Management System. The warranty covers material and manufacturing defects. All products must be returned via the official distributor to the factory for repair or replacement. The warranty expires immediately if the products are damaged of operation outside of the specified recommended operating conditions. The warranty also expires if the date code or job number listed on the product is altered or rendered unintelligible. The warranty does not include damage due to errors in firmware or software delivered with the products. 7.3 RMA Service Syslogic offers a Return Material Authorization process to simplify handling of devices that needs to be returned to the manufacturer. Please follow the instructions on our web page: https://www.syslogic.com to get best service. DOC_PROTOUCH_WIDE_V1.5.docx © 2019 Syslogic Datentechnik AG | All rights reserved Seite 41 von 41
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